2023 JEEP GRAND CHEROKEE

19 recalls — 650 complaints — 613 TSBs

AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE:SOFTWARE

Defect Description

Chrysler (FCA US, LLC) is recalling certain 2022-2026 Jeep Grand Cherokee and 2023-2025 Jeep Grand Cherokee L vehicles. A software error in the occupant restraint controller module may cause the delayed deployment of the side air bags during a crash. As such, these vehicles fail to comply with the r... Read more

Consequence

Delayed air bag deployment during a crash increases the risk of injury.

Remedy

Dealers will update the occupant restraint controller module software, free of charge. Owner notification letters are expected to be mailed June 11, 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 01D. Vehicle Identification Numbers (VINs) inv... Read more

419,035 vehicles affected

Manufacturer: Chrysler (FCA US, LLC)

SUSPENSION:REAR:SPRINGS:COIL SPRINGS

Defect Description

Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Grand Cherokee L and 2022-2023 Jeep Grand Cherokee vehicles. The rear coil springs may be incorrectly installed and detach from the vehicle while driving.

Consequence

Rear coil springs that detach from the vehicle while driving increase the risk of a crash.

Remedy

Dealers will inspect and repair the rear coil spring assembly, as necessary, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed February 12, 2026. Additional letters will be sent once the final remedy is available, anticipated in March 2026. Owners may con... Read more

80,620 vehicles affected

Manufacturer: Chrysler (FCA US, LLC)

ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY

Defect Description

Chrysler (FCA US, LLC) is recalling certain 2020-2025 Jeep Wrangler 4Xe and 2022-2026 Grand Cherokee 4Xe vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.

Consequence

A vehicle fire can increase the risk of injury.

Remedy

Owners are advised to park outside and away from structures and not to charge their vehicles until the remedy is completed. Dealers will update the high voltage battery software, and replace the high voltage battery, as necessary, free of charge. Some owner notification letters were mailed beginning... Read more

320,068 vehicles affected

Manufacturer: Chrysler (FCA US, LLC)

ELECTRICAL SYSTEM:PROPULSION SYSTEM

Defect Description

Chrysler (FCA US, LLC) is recalling certain 2022-2026 Jeep Grand Cherokee Plug-In Hybrid Electric (PHEV) vehicles. A software error within the hybrid control processor may result in a loss of drive power.

Consequence

A loss of drive power increases the risk of a crash.

Remedy

Dealers will update the hybrid control processer software, free of charge. Owner notification letters were mailed October 14, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 73C. Vehicle Identification Numbers (VINs) involved in this recall wi... Read more

91,787 vehicles affected

Manufacturer: Chrysler (FCA US, LLC)

SEATS:MID/REAR ASSEMBLY:HEAD RESTRAINT

Defect Description

Chrysler (FCA US, LLC) is recalling certain 2023-2024 Jeep Grand Cherokee and Jeep Grand Cherokee L vehicles. The second-row seat head restraints may not lock in the upright position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 202, "H... Read more

Consequence

Head restraints that do not lock can result in an increased risk of injury to seat occupants during a crash.

Remedy

Dealers will inspect and replace both second-row seat head restraints, as necessary, free of charge. Owner notification letters were mailed September 5, 2025. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 20C.

121,398 vehicles affected

Manufacturer: Chrysler (FCA US, LLC)

VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR

Defect Description

Chrysler (FCA US, LLC) is recalling certain 2023 Jeep Grand Cherokee and Jeep Grand Cherokee L vehicles. The blower motor may fail, which can cause the defrosting and defogging system to be inoperative. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Stan... Read more

Consequence

An inoperative windshield defrosting and defogging system may decrease the driver's visibility, increasing the risk of a crash.

Remedy

Dealers will inspect and replace the blower motor, as necessary free of charge. Owner notification letters were mailed July 8, 2025. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is 49C.

1,689 vehicles affected

Manufacturer: Chrysler (FCA US, LLC)

AIR BAGS:SIDE/WINDOW

Defect Description

Chrysler (FCA US, LLC) is recalling certain 2022-2024 Jeep Grand Cherokee and 2021-2024 Jeep Grand Cherokee L vehicles. An improperly secured connector for the front seat side air bags (SAB) may prevent the air bags from deploying. As such, these vehicles fail to comply with the requirements of Fe... Read more

Consequence

An air bag that does not deploy during a crash increases the risk of injury.

Remedy

Dealers secured the connector, free of charge. All affected vehicles have been remedied. Owner notification letters were mailed December 17, 2024. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is B3B.

14 vehicles affected

Manufacturer: Chrysler (FCA US, LLC)

SEAT BELTS:CRITICAL FASTENERS

Defect Description

Chrysler (FCA US, LLC) is recalling certain 2023 Jeep Grand Cherokee vehicles. A bolt for the second-row seat belt buckle may not be tightened properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 210, "Seat Belt Assembly Anchorages.... Read more

Consequence

An improperly secured seat belt buckle may not properly restrain occupants during a crash, increasing the risk of injury.

Remedy

Dealers will inspect and tighten the second-row seat buckle bolt as necessary, free of charge. Owner notification letters were mailed July 9, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 70B.

53 vehicles affected

Manufacturer: Chrysler (FCA US, LLC)

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Defect Description

Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango, 2021-2023 Chrysler Pacifica, Jeep Grand Cherokee L, 2022 Ram 1500, 2500, 3500, Chrysler Voyager, 2022-2023 Jeep Compass, Grand Cherokee, Wagoneer, Grand Wagoneer, and Ram Promaster vehicles. The radio software may prevent the rea... Read more

Consequence

A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.

Remedy

Dealers will update the radio software or the software will be OTA, "Over-The-Air," free of charge. Owner notification letters were mailed beginning July 9, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 66B and 79B.

1,033,433 vehicles affected

Manufacturer: Chrysler (FCA US, LLC)

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Defect Description

Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee and 2023-2024 Jeep Grand Cherokee L vehicles. An improperly connected coaxial cable may prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle... Read more

Consequence

A rearview camera image that does not display decreases the driver's visibility, increasing the risk of injury or crash.

Remedy

Dealers will secure the coaxial cable connection, free of charge. All affected vehicles have been remedied. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 40B.

8 vehicles affected

Manufacturer: Chrysler (FCA US, LLC)

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Defect Description

Chrysler (FCA US, LLC) is recalling certain 2023 Jeep Grand Cherokee and Grand Cherokee L vehicles. Improperly fastened screen module connections may prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Stan... Read more

Consequence

A rearview camera image that does not display decreases the driver's visibility, increasing the risk of injury or crash.

Remedy

Dealers will secure the display screen module connections, free of charge. All vehicles have been remedied. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 44B.

2 vehicles affected

Manufacturer: Chrysler (FCA US, LLC)

STEERING:COLUMN

Defect Description

Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2023-2024 Ram 1500, Jeep Wrangler, Jeep Wagoneer, Jeep Grand Wagoneer, Chrysler Pacifica, Ram 3500, Ram 3500 cab chassis, Ram 2500, Ram 4500 cab chassis, Ram 5500 cab chassis, 2023 Jeep Gladiator, Jeep Grand Cherokee, Jeep Grand Cherokee L, Ra... Read more

Consequence

An air bag that does not deploy in a crash can increase the risk of injury.

Remedy

Dealers will inspect and replace the steering column control module, as necessary free of charge. Some owner notification letters were mailed April 11, 2024 through June 20, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 14B, 33B... Read more

38,164 vehicles affected

Manufacturer: Chrysler (FCA US, LLC) (Stellantis)

STEERING:LINKAGES:KNUCKLE:SPINDLE:ARM

Defect Description

Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Grand Cherokee L and 2022-2023 Jeep Grand Cherokee vehicles. The upper control arm ball joint and steering knuckle may separate and cause the wheel to fall outward, resulting in a loss of vehicle control.

Consequence

A loss of vehicle control increases the risk of a crash.

Remedy

Dealers will replace the upper control arm pinch bolts, free of charge. Owner notification letters were mailed April 2, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA's number for this recall is 10B.

338,238 vehicles affected

Manufacturer: Chrysler (FCA US, LLC)

ELECTRICAL SYSTEM:BODY CONTROL MODULE:SOFTWARE

Defect Description

Chrysler (FCA US, LLC) is recalling certain 2023-2024 Jeep Grand Cherokee and Jeep Grand Cherokee L vehicles. When the master headlight switch is set to the AUTO position, the driver may be unable to quickly activate the high beams. As such, these vehicles fail to comply with the requirements of F... Read more

Consequence

High beam headlights that do not activate as intended can reduce visibility, increasing the risk of a crash.

Remedy

Dealers will reconfigure the vehicle high beam parameters, free of charge. Owner notification letters were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA's number for this recall is 12B.

9,433 vehicles affected

Manufacturer: Chrysler (FCA US, LLC)

VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

Defect Description

Chrysler (FCA US, LLC) is recalling certain 2021-2024 Jeep Wrangler and 2022-2024 Jeep Grand Cherokee vehicles. A hybrid control processor (HCP) software error may cause the defrosting and defogging system to be inoperative. As such, these vehicles fail to comply with the requirements of Federal M... Read more

Consequence

An inoperative windshield defrosting and defogging system may decrease the driver's visibility, increasing the risk of a crash.

Remedy

Dealers will update the HCP software, free of charge. Owner notification letters were mailed February 29, 2024. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is 04B.

199,143 vehicles affected

Manufacturer: Chrysler (FCA US, LLC)

BACK OVER PREVENTION:DISPLAY FUNCTION

Defect Description

Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee, 2021-2023 Jeep Grand Cherokee L, and 2022-2024 Jeep Wagoneer and Grand Wagoneer vehicles. The Central Vision Park Assist module (CVPAM) software may prevent the rearview image from displaying when the vehicle is placed in re... Read more

Consequence

A rearview image that does not display while in reverse decreases the driver's visibility of the rear view, increasing the risk of injury or crash.

Remedy

Dealers will update the Central Vision Park Assist Module software, free of charge. Owner notification letters were mailed August 31, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 56A.

162,713 vehicles affected

Manufacturer: Chrysler (FCA US, LLC)

SUSPENSION:REAR:SPRINGS:COIL SPRINGS

Defect Description

Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee and 2021-2023 Jeep Grand Cherokee L vehicles. The rear coil springs may have been incorrectly installed and detach from the vehicle while driving.

Consequence

Rear coil springs that detach from the vehicle while driving increases the risk of a crash.

Remedy

Dealers will inspect and if necessary, repair the rear coil spring assemblies, free of charge. Owner notification letters were mailed June 29, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 64A. This recall is replaced by NHTSA rec... Read more

305,282 vehicles affected

Manufacturer: Chrysler (FCA US, LLC)

STEERING:COLUMN

Defect Description

Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee and 2021-2023 Jeep Grand Cherokee L vehicles. An incorrectly assembled steering column intermediate shaft may disconnect from the u-joint, and result in a loss of steering control.

Consequence

A loss of steering control increases the risk of a crash.

Remedy

Dealers will inspect and, if necessary, replace the intermediate shaft and assembly parts, free of charge. Owner notification letters were mailed June 6, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 58A.

89,372 vehicles affected

Manufacturer: Chrysler (FCA US, LLC)

EQUIPMENT:OTHER:LABELS

Defect Description

Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee L and Grand Cherokee vehicles. The air bag warning label may be missing from the dashboard. As such, these vehicles fail to comply with the requirement Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protec... Read more

Consequence

Without a label that shows the proper restraint usage guidelines, the occupants may have an increased risk of injury in the event of a crash.

Remedy

FCA US, LLC will mail owners the warning label information, free of charge. Dealers will inspect unsold vehicles and install the required label, as necessary, free of charge. Owner notification letters were mailed May 25, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. F... Read more

17,108 vehicles affected

Manufacturer: Chrysler (FCA US, LLC)

Complaint Statistics

650 total complaints 19 crashes 8 fires 22 injuries

Top Reported Components

Component	Complaints
ENGINE	114
ELECTRICAL SYSTEM	80
POWER TRAIN	63
UNKNOWN OR OTHER	53
FUEL/PROPULSION SYSTEM	40
STEERING	36
SERVICE BRAKES	34
AIR BAGS	22
SUSPENSION	21
STRUCTURE:BODY	19

Incident date: Jun 9, 2026

As I was driving the warning system alerting me to BRAKE! came on and jerked the vehicle to a stop even though no one was in front of me and there were no cars next to me either. Extremely dangerous to have the vehicle stop out of the blue while driving 20 mph. The component has not been inspected y... Read more

Incident date: May 30, 2026

My wife was driving our jeep and it suddenly shifted into park while slamming the brakes on its own. She had to stay in the middle of the road shut it off & then start up and drive again but it keep happening the whole 20 mins stopping ride home.

Incident date: May 30, 2026

Incident date: May 14, 2026

Loss of propulsion while driving Yes it is available for inspection upon request Complete and total loss of propulsion/acceleration when pressing on gas pedal while driving and going into a left turn across oncoming traffic; driver and five year old passenger in the vehicle at the time of incident. ... Read more

Incident date: May 14, 2026

Incident date: May 25, 2026

Rear right coil spring violently detached and flew across my garage. Fortunately we were not driving it on the Florida Turnpike at the time and none of my family was in the garage when it explosively ejected. We took it to the dealership, Napleton’s Jeep, on February 23, 2026 for its annual servic... Read more

Incident date: May 24, 2026

The jeep was parked in our garage. When returning to the garage the right rear coil spring was laying on the garage floor. The jeep is stock. There was no accident or pothole event. The spring or mount broke or failed unexpectedly while the jeep was parked in our garage.

Incident date: Oct 1, 2025

Hybrid/battery system is locked out and fails to operate in freezing weather (FORM status malfunction) Both winters I have owned this vehicle it will not operate on battery from mid-September until March or April. None of the ridiculous "fixes" do anything including oil changes, fuel additions or dr... Read more

Incident date: May 1, 2026

I am filing a safety complaint regarding my 2017 Ford Explorer XLT with the 3.5L V6 engine due to a known internal water pump design defect. The water pump is located internally and driven by the timing chain. When it fails, coolant can leak directly into the engine crankcase and mix with motor oil ... Read more

Incident date: May 1, 2026

The vehicle loss drive power in the middle of driving several times back to back, a red wrench and a message saying to service hybrid system warning appeared. Purchased used in September 2025, had open recall fixed and later recall fixed after in early 2026.

Incident date: Mar 10, 2026

I want to start off by saying that I have taken meticulous care of this vehicle and the intention was to keep this truck forever. However, that will not be possible after this incident. I was driving the vehicle at 60 mph when I noticed smoke coming out of the back of the vehicle and at that moment... Read more

Incident date: Mar 10, 2026

Immediately after turning car on and putting it on Drive gear, the collision light and traction light on dashboard came on and a message “Malfunction See Owner’s Manual” came on too. As I tried to get out of my parking garage it was little hard to accelerate. I turned my car off for a few seco... Read more

Incident date: Feb 19, 2025

This vehicle has an electrical deficiency when trying to park, The console will NOT recognize that the vehicle is in park, causing bell warnings, beeping, and an INABILITY to lock the vehicle, thus draining the battery. We cannot walk away from it, nor ever leave anything of value in it. This is a r... Read more

Incident date: Dec 21, 2025

The contact owns a 2023 Jeep Grand Cherokee. The contact stated that while driving approximately 40 MPH, the vehicle unexpectedly lowered and started pulling to the right. The vehicle was pulled over to the side of the road, and the contact exited to inspect the vehicle but found no failure. The veh... Read more

Incident date: Feb 19, 2025

I am filing a formal safety complaint regarding my hybrid Jeep vehicle due to ongoing and unresolved safety issues that present a significant risk to myself and others. Since the beginning of ownership, I have experienced repeated and escalating problems with the vehicle, including: * Hybrid syste... Read more

Incident date: Feb 19, 2025

Incident date: Dec 21, 2025

The contact owns a 2024 Toyota Sienna Hybrid. The contact stated that while the vehicle was at a complete stop, while attempting to depress the brake pedal, the vehicle unexpectedly lunged forward. There was no warning light illuminated. The contact stated that the failure had occurred several times... Read more

Incident date: Mar 18, 2026

See attached document for complaint.

Incident date: Mar 18, 2026

See attached document for complaint.

Incident date: Feb 21, 2026

The contact owns a 2023 Jeep Grand Cherokee. The contact received notifications of NHTSA Campaign Numbers: 25V741000 (Electrical System) and 25V576000 (Electrical System). The contact stated that while the vehicle was parked and turned off in the driveway, she heard popping noises and saw smoke comi... Read more

Fire

Incident date: Feb 21, 2026

Fire

Incident date: Apr 3, 2026

The rear parking collision warning abruptly stopped working. The engine smells like it’s burning. The recall 68c has no remedy currently. My neighborhood is at risk due to this outstanding issue.

Incident date: Apr 3, 2026

The rear parking collision warning abruptly stopped working. The engine smells like it’s burning. The recall 68c has no remedy currently. My neighborhood is at risk due to this outstanding issue.

Incident date: Apr 3, 2026

The rear parking collision warning abruptly stopped working. The engine smells like it’s burning. The recall 68c has no remedy currently. My neighborhood is at risk due to this outstanding issue.

Incident date: Apr 3, 2026

I am reporting a systemic safety failure involving a 2023 Jeep Grand Cherokee sold as a "Certified Pre-Owned" (CPO) vehicle. Despite the mandatory 125-point CPO safety inspection, the vehicle was delivered with multiple safety-critical defects that should have prevented certification. Primary Safet... Read more

Incident date: Apr 3, 2026

Incident date: Jul 31, 2024

Doors open while driving , happened 4 times in the last month . Back right door and drivers door 2 occasions on both doors . On line it says all Lincoln Continentals from 2017 2018 and 2019 were recalled and there telling me mine is not on the recall . This is a very dangerous situation this is my w... Read more

Incident date: Jan 22, 2026

Transmission has started to whine, my understanding is this is common for the transmission I have. I have had this verified by 2 different garages. There are no engine lights showing. The noise started around 90K.

Incident date: Mar 27, 2026

Unknown what actually occurs but the entire car shuts off while driving. It has happened to me twice in traffic. Once no warnings, the second time the tire pressure sensor fault flashed went away and then the entire car just shut down while I was driving. I had my child with me and was a scary momen... Read more

Incident date: Mar 27, 2026

I am reporting a critical safety failure involving an improperly installed (wrong year) passenger-side airbag in my 2022 Subaru Outback Wilderness, which was negligently missed for nearly two years by multiple Subaru service departments. This is a pervasive life-safety defect and an extensive failur... Read more

Incident date: Mar 27, 2026

The grille deflector flew off while driving. The same exact problem the 2022 sierra had as described in N242490120

Incident date: Mar 12, 2026

My vehicle is currently under a recall (recall SC356), but I'm currently very far from a Kia dealership. The nearest one is about 175 miles away. I contacted Kia and they informed me that they can't reimburse me for having my car towed to the dealership. So now I am stuck with a car that could possi... Read more

Incident date: Mar 21, 2026

I was driving on the highway when all of a sudden my gas pedal stopped propelling the car and the engine seemed to be off. I looked at the dash board and saw that the car was indicating it was off and that I needed to step on the brake and hit the ignition button to turn it back on. I barely had con... Read more

Incident date: Mar 21, 2026

Restraints indicator lamp warning. Air bag warning is on due to a problem with the front passenger side airbag. The front passenger airbag may not function.

Incident date: Mar 16, 2026

Vehicle previously brought to dealership for recall and reported issue where vehicle abruptly stops/brakes without cause. Dealer did not resolve. On 3/16/26 vehicle came to a complete stop in roadway, shifted into park, and could not be moved into drive, neutral, or reverse. Driver was stranded in a... Read more

Incident date: Mar 16, 2026

Incident date: Mar 14, 2026

The contact owns a 2023 Jeep Grand Cherokee. The contact stated that while driving at an undisclosed speed, the vehicle experienced battery failure. The check engine warning light was illuminated. The vehicle failed to restart. The vehicle was towed to the dealer, where it was diagnosed, and determi... Read more

Incident date: Mar 16, 2026

Incident date: Sep 6, 2025

The contact owns a 2016 Honda HR-V. The contact stated that while stopped, the ABS, Brake, traction control, and several other warning lights flashed on the instrument panel. The contact called the dealer and was informed that the vehicle was safe to drive to the residence, but not for regular daily... Read more

Incident date: Sep 6, 2025

I am submitting this complaint regarding a Jeep Grand Cherokee 4xe that has been subject to multiple safety recalls involving the high-voltage battery system and a risk of fire or explosion.The manufacturer, Stellantis, issued safety instructions advising owners not to charge the vehicle and not to ... Read more

Incident date: Jan 22, 2026

October 2025 check engine light came on, took to mechanic showed misfire in cylinder two and three. Replaced all plugs and coil packs, engine light went off. Engine light came back, hard start on November 26,2025 showed misfire in cylinder 2 and 3. Replaced those coil packs again, engine light off. ... Read more

Incident date: Jan 22, 2026

Sunroof glass spontaneously exploded outwards while driving on the highway with a loud boom

Incident date: Sep 6, 2025

Incident date: Mar 7, 2026

-Electrical damage due to leak. Water entered through the roof shark fin antenna, leading to corrosion /severe water damage to the Telematics Communication Box Module. -Failure of BMW Emergency SOS Call System, GPS, and Microphone/ Voice for hands-free access. -Warning notification on dashboard "E... Read more

Incident date: Sep 10, 2025

1)Numerous Gas Cap ‘red warnings’ were fixed each time 2)Driver-side ‘Seat Belt’. Fixed. 3)Check engine light ‘off and on’ will quit after 5-10 minutes 4)Stabilitrak/Traction-control (red light warnings), on and off, finally stayed on: Took back to Parsons of Antigo, WI dealership for re... Read more

Incident date: Sep 10, 2025

Incident date: Mar 6, 2026

The contact owns a 2025 Ford F-150. The contact received notification of NHTSA Campaign Number: 25V512000 (Power Train); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time ... Read more

Showing 50 of 650 complaints.

NHTSA Safety Ratings — 2023 JEEP GRAND CHEROKEE

2023 Jeep Grand Cherokee SUV 4WD

Category	Rating
Frontal Crash	5 / 5 ★★★★★
Frontal Crash — Driver	5 / 5 ★★★★★
Frontal Crash — Passenger	5 / 5 ★★★★★
Side Crash	5 / 5 ★★★★★
Side Crash — Driver	5 / 5 ★★★★★
Side Crash — Passenger	5 / 5 ★★★★★
Rollover Risk	0.0%

Safety Technology

Feature	Status
Electronic Stability Control	Standard
Forward Collision Warning	Standard
Lane Departure Warning	Standard

Source: NHTSA 5-Star Safety Ratings Program. Ratings are based on crash tests conducted by the National Highway Traffic Safety Administration.

Technical Service Bulletins — 2023 JEEP GRAND CHEROKEE

613 manufacturer communications from 292 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

Component	Bulletins
110000 ELECTRICAL SYSTEM	88
100000 POWER TRAIN	39
280000 BACK OVER PREVENTION	38
060000 ENGINE AND ENGINE COOLING	38
350000 EQUIPMENT	24
980000 UNKNOWN OR OTHER	20
160000 STRUCTURE	17
353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.	17

110000 ELECTRICAL SYSTEM

Electric Mode Temporarily Unavailable, Cluster Message Displayed Vehicle in Fuel Oil Refresh Mode (FORM)

117200 ELECTRICAL SYSTEM:INSTRUMENT PANEL:FUEL GAUGE

Low Fuel Warning Indicator Stuck ON

162600 STRUCTURE:BODY:HATCHBACK/LIFTGATE

Power Liftgate Inoperative Or Intermittently Will Not Open Or Close.

118000 ELECTRICAL SYSTEM:SOFTWARE

Radio Over The Air Update from QR39.5 to QR40.11 Software Version Customer may experience one or more of the following: ? Mobile Wi-Fi inoperative upon start up. ? Hotspot gives "No Internet" connection message on phone when trying to co

110000 ELECTRICAL SYSTEM

The ORC Will Not PROXI Align, Negative Response 0X22,Diagnostic Trouble Code (DTC) B2204-00 ECU Configuration Mismatch

162300 STRUCTURE:BODY:DOOR

Rattle Buzz Noise From Door Area

280000 BACK OVER PREVENTION

Flash: Drivetrain Control Module (DTCM) Updates A moaning, grinding, or groaning type noise while driving between 80 - 112 kph (50 - 70 mph). Noise is not heard when the front axle disconnect is disengaged. NOTE: This noise happens more

110000 ELECTRICAL SYSTEM

353000 EQUIPMENT:ELECTRICAL

Thermostat Assy For 2022-2024MY 3.6L Pentastar Upgrade with P0128 failure code. PRIOR TO PERFORMING ANY THERMOSTAT REPLACEMENT, PROCEED WITH INSPECTION INSTRUCTIONS FROM THE LATEST VERSION OF STAR ONLINE PUBLICATION S2309000014

199000 TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS

Tire Pressure Warning Lamp is on Steady, or Flashing

121000 EXTERIOR LIGHTING:HEADLIGHTS

Headlamp Condensation Clearing Procedure Some customers may report that on occasion, vehicle exterior head lamp assemblies are fogged with a light layer of condensation on the inside of the lenses.

353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

Navigation (NAV) Reboot When MOTA Fails The customer may describe one of more of the following: ? Radio navigation continues to reboot after a Map Update (MOTA). ? Navigation regularly cuts out and back on again. ? Radio switches to nav

120000 EXTERIOR LIGHTING

Flash: Transmission Control Module (TCM) Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC) has been set in the

110000 ELECTRICAL SYSTEM

100000 POWER TRAIN

120000 EXTERIOR LIGHTING

Flash: Powertrain Control Module (PCM) Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC) has been set in the Hy

110000 ELECTRICAL SYSTEM

100000 POWER TRAIN

120000 EXTERIOR LIGHTING

Flash: Hybrid Control Processor (HCP) and Auxiliary Hybrid Control Processor (AHCP) Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagno

110000 ELECTRICAL SYSTEM

100000 POWER TRAIN

111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY

Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On

120000 EXTERIOR LIGHTING

Flash: Battery Pack Control Module (BPCM) Diagnostic and System Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic

280000 BACK OVER PREVENTION

Rattle Noise While Driving Customers may comment on the following: ? A rattling noise when driving. NOTE: This could be due to the rear driveshaft center support bearing not properly secured to the body. This bulletin involves inspectin

100000 POWER TRAIN

117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

?ACC/FCW Limited Functionality?, ?ACC/FCW Unavailable Service Required? Messages Displayed on the Instrument Panel Cluster (IPC) Near the US and Mexico Border or After Crossing the US Mexico Border

110000 ELECTRICAL SYSTEM

100000 POWER TRAIN

353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

Radio Navigation Displays Message ?No Maps Available?

130000 VISIBILITY

Door Control Module Window Inoperative Customers may experience the following: ? Front windows do not operate for one full key cycle. This bulletin involves inspecting and possibly reprogramming the DDM with the latest available software

110000 ELECTRICAL SYSTEM

220000 SEATS

Flash: Memory Seat Module (MSM) Updates Customers may experience: Memory seat recalls the incorrect seat position or is inoperative. This bulletin involves reprogramming the MSM with the latest available software.

110000 ELECTRICAL SYSTEM

Flash: Radio Frequency Hub Module (RFHM) Updates Customers may experience the following: ? Upon vehicle wake up, the Instrument Panel Cluster (IPC) is displaying dashes for all four tire pressure locations. NOTE: System self-corrects wi

265100 FORWARD COLLISION AVOIDANCE: WARNINGS:EXTERNAL/PEDESTRIAN ALERT

Pedestrian Alert Sound Change.

020000 SUSPENSION

Clicking Noise From Front Suspension Over Bumps Or Rough Roads.

350000 EQUIPMENT

Spring Front Upr - Isolator Before replacing this part. Please contact FCA REDACTED CONTENT. ~ If no response in 15 minutes, proceed with repair.

100000 POWER TRAIN

Verifying Camshaft Diagnosis

117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

System Operation Obstructed or Blocked, ?Blind Spot Temporarily Unavailable, Sensor Blocked?, ?Automatic Emergency Braking (AEB) Limited Service Required? or ?Limited Functionality Clean Front Windshield? Displayed Momentarily on The Cluste

118000 ELECTRICAL SYSTEM:SOFTWARE

353610 EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE

R1H Radio Software Update to T25.50 The customer may experience the one or more of the following: Amplifier module sets Diagnostic Trouble Code (DTC) U0485 - Implausible Data Received Set. Radio reset (Rearview camera functions normally). V

353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT

050000 PARKING BRAKE

Park Brake Warning Lamp Illuminated and Flashing, Cluster Warning Message to ?Service Park Brake?

353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT

Audio Muted During A CarPlay Or Android Auto Phone Call

353610 EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE

Audio Muted During A CarPlay Or Android Auto Phone Call

118000 ELECTRICAL SYSTEM:SOFTWARE

Code Error Message on The Radio, Uconnect Box Error or ?Please Reset Message? Appears on the Radio Display

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Radio Over The Air S26.18 Updating to T25L Software Version Customers may experience one or more of the following: Amplifier module sets Diagnostic Trouble Code (DTC) U0485 - Implausible Data Received Set. Radio reset (Rearview camera func

060000 ENGINE AND ENGINE COOLING

PSU Oil Pump Assy

280000 BACK OVER PREVENTION

Camera - Rr view digital If a vehicle comes in with a Digital Rear View Mirror not working, please contact FCA REDACTED CONTENT If no response in 15 minutes, proceed with the repair. ~ Please take digital pictures of the what the failure

130000 VISIBILITY

110000 ELECTRICAL SYSTEM

Passive Entry General Electrical Low Frequency (LF) Antenna Faults Stored or Active

280000 BACK OVER PREVENTION

SXM Lockup (rearview camera function is not affected), Cannot Change Channel or Adjust Volume

353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

Intermittent Black Screen With Or Without Audio, Radio Resets Or Radio Locks Up At Times

353000 EQUIPMENT:ELECTRICAL

LR DVD Video Screen For complaints of a non-functional (inop) LR seatback monitor, please contact FCA Redacted Content prior to ordering the part. If no response is received in 15 minutes, proceed with the repair.

220000 SEATS

Long Range Camera Front Part Number is more precise than "Up to and Including" and "After" dates in the item description. Please ensure to order the correct CADM and Long Range Camera Part Number(s) the vehicle was built with. The Root of

280000 BACK OVER PREVENTION

100000 POWER TRAIN

Pan and Filter, Transmission Oil For WL & JL PHEV transmission leaks inspect for leaks through the transmission case prior to ordering a gasket. Leaks can be caused by possible porosity of transmission case or Oil Cooler Lines. Refer to th

280000 BACK OVER PREVENTION

Humming Noise Through Speakers While Vehicle Is Off

060000 ENGINE AND ENGINE COOLING

No Crank and Various Electronics Inoperable Customers may experience one or more of the following: ? Engine no crank/no start. ? Horn continually sounds. This bulletin involves inspecting the PDC for traces of coolant and possibly replacin

060000 ENGINE AND ENGINE COOLING

110000 ELECTRICAL SYSTEM

103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

MIL On with TCM P1DB7 Active

103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

MIL On with TCM P1DB7 Active

110000 ELECTRICAL SYSTEM

MIL On with TCM P1DB7 Active

130000 VISIBILITY/WIPER (PWS)

Rain Sensing Auto Wipers and Auto on Head Lamps Inoperative

134000 VISIBILITY:SUN/MOON ROOF ASSEMBLY

Rattle Squeak Noise From Sunroof Area

134000 VISIBILITY:SUN/MOON ROOF ASSEMBLY

Dual-Pane Sunroof Leaking This bulletin involves replacing the dual-pane wind deflector assembly with an updated design.

121000 EXTERIOR LIGHTING:HEADLIGHTS

Rain Sensing Auto Wipers and Auto on Head Lamps Inoperative

130000 VISIBILITY/WIPER (PWS)

Rain Sensing Auto Wipers and Auto on Head Lamps Inoperative

134000 VISIBILITY:SUN/MOON ROOF ASSEMBLY

Rattle Squeak Noise From Sunroof Area

134000 VISIBILITY:SUN/MOON ROOF ASSEMBLY

Dual-Pane Sunroof Leaking This bulletin involves replacing the dual-pane wind deflector assembly with an updated design.

274300 LANE DEPARTURE:LANE KEEP:NAVIGATION SYSTEM/SOFTWARE

Maps Over The Air (MOTA) Is Causing The Navigation App To Continuously Reboot Or Map loading Screen Shown

353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

Maps Over The Air (MOTA) Is Causing The Navigation App To Continuously Reboot Or Map loading Screen Shown

280000 BACK OVER PREVENTION

Camera Display Has a Blue Screen When Using Surround, Front, Rear, or Park Assist Camera View

110000 ELECTRICAL SYSTEM

Camera Display Has a Blue Screen When Using Surround, Front, Rear, or Park Assist Camera View

280000 BACK OVER PREVENTION

Camera Display Has a Blue Screen When Using Surround, Front, Rear, or Park Assist Camera View

010000 STEERING

Check Engine Lamp On. Warning Messages In The Cluster. U0131 Lost Communication With Power Steering Control Module Set.

110000 ELECTRICAL SYSTEM

Check Engine Lamp On. Warning Messages In The Cluster. U0131 Lost Communication With Power Steering Control Module Set.

060000 ENGINE AND ENGINE COOLING

Check Engine Lamp On. Warning Messages In The Cluster. U0131 Lost Communication With Power Steering Control Module Set.

010000 STEERING

Check Engine Lamp On. Warning Messages In The Cluster. U0131 Lost Communication With Power Steering Control Module Set.

118000 ELECTRICAL SYSTEM:ADAS

Central ADAS Decision Module CADM LO Part Number is more precise than "Up to and including" and "After" dates in the item description. Please ensure to order the correct CADM and Long Range Camera Part Number(s) the vehicle was built with.

284300 BACK OVER PREVENTION: SENSING SYSTEM: RADAR

Rear corner radar Lost communication with right or left rear radar (U02B6/U02B7). Follow the procedure for the DTC. If the DTC is still active proceed with doing radar Pin Unlock and complete a radar swap. After doing a proper swap vehicle

280000 BACK OVER PREVENTION

Long Range Camera Front Part Number is more precise than "Up to and including" and "After" dates in the item description. Please ensure to order the correct CADM and Long Range Camera Part Number(s) the vehicle was built with. The Root of

280000 BACK OVER PREVENTION

275300 LANE DEPARTURE: SENSING SYSTEM: RADAR

118000 ELECTRICAL SYSTEM:ADAS

020000 SUSPENSION

LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect.

220000 SEATS

2nd Row Center Seat Lazy Or Slow When Folding.

114000 ELECTRICAL SYSTEM:WIRING

Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing

136000 VISIBILITY:WINDSHIELD WIPER/WASHER

Rain Sensor Before replacing the rain sensor during a front windshield replacement inspect the part for part numbers. If you have part numbers; 68507366, 68483780, 68384226 or 68384225, these parts do not utilize a replaceable gel pad, onl

110000 ELECTRICAL SYSTEM

136000 VISIBILITY:WINDSHIELD WIPER/WASHER

274200 LANE DEPARTURE: LANE KEEP: STEERING ASSIST

Central ADAS Decision Module (CADM), Advanced Driver Assist System (ADAS), Lane Assist Inoperative, Service Active Lane Management Message

118000 ELECTRICAL SYSTEM:ADAS

Central ADAS Decision Module (CADM), Advanced Driver Assist System (ADAS), Lane Assist Inoperative, Service Active Lane Management Message

110000 ELECTRICAL SYSTEM

Central ADAS Decision Module (CADM), Advanced Driver Assist System (ADAS), Lane Assist Inoperative, Service Active Lane Management Message

118000 ELECTRICAL SYSTEM:ADAS

Central ADAS Decision Module (CADM), Advanced Driver Assist System (ADAS), Lane Assist Inoperative, Service Active Lane Management Message

103000 POWER TRAIN:AUTOMATIC TRANSMISSION

Transmission Fluid Leak From Under The Vehicle.

264100 FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA

280000 BACK OVER PREVENTION

275100 LANE DEPARTURE: SENSING SYSTEM: CAMERA

Showing 100 of 613 bulletins.

NHTSA Safety Investigations — JEEP GRAND CHEROKEE

Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.

RQ — Open — Model Year: 2022

Recall 23V-413 Post Remedy Failures

On June 8, 2023, Fiat Chrysler Automobiles US, LLC (FCA) filed Safety Recall 23V-413 affecting certain 2022–2023 Jeep Grand Cherokee and2021–2023 Jeep Grand Cherokee L vehicles to address rear coil springs that may not have been properly installed during vehicle production. An improperly install... Read more

PE — Closed — Model Year: 2014

False Positive Automated Braking

On June 1, 2015, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE15-021 to investigate 9 complaints alleging incidents of unintended braking in model year (MY) 2014 Jeep Grand Cherokee vehicles, including 2 alleging incidents of full ABS braking.ODI expanded the scope to in... Read more

RQ — Closed — Model Year: 2002

Jeep inadvertent air bag deployment

The Office of Defects Investigation (ODI) opened an investigation based on consumer allegations of inadvertent air bag deployments (IABD) occurring after the recall remedy for NHTSA recall 12V-527 had been installed on recalled model year (MY ) 2002-2003 Jeep Liberty and MY 2002-2004 Jeep Grand Cher... okee vehicles manufactured by Fiat Chrysler Automobiles (FCA).The recall was in response to the Office of Defects Investigation (ODI) investigation EA12-001 during which data provided by FCA indicate that the air bag circuitry inside the Occupant Restraint Control (ORC) module can degrade. ORC degradation can result in an inadvertent air bag deployment, without a crash or impact, while the vehicle is being operated.An IABD may involve frontal, side and belt pretensioner devices, and may result in injuries consisting of burns, cuts and bruises to the upper body region, and or the potential for a loss of control and or crash.The remedy FCA developed for 12V-527 consisted of installing an in-line jumper harness with an integrated electrical filter for the circuits that connect to the air bag modules (squib circuits).This filter is intended to eliminate transient electrical spikes to the ORC which FCA asserted are responsible for the IABDs.ODI has identified a total of 9 NHTSA complaints across all affected vehicles indicating an IABD event occurring after the vehicle had previously been remedied under 12V-527.In addition, FCA reported 12 additional complaints of post-remedy IABD events. The IABD events took place both while driving and while the vehicle was stationary. Six customers incurred injuries consistent with air bag deployments however no crashes were reported.As a response to this investigation, FCA has issued 2 new recalls involving the IABD.On January 27, 2015 FCA notified ODI that it would conduct a safety recall (15V-046) to remedy potential IABD events occurring in 753,176 MY02-03 Jeep Liberty vehicles built through 03/28/03 and MY 2002-2004 Jeep Grand Cherokee vehicles built through 5/23/03.Note that this recall, which was scoped based on field IABD events does not include all MY 2003 Liberty or MY 2004 Grand Cherokee manufactured with the same level ORC module.According to FCA, the ORC degradation and subsequent electrical overstress condition that causes the air bags to deploy inadvertently is not fully remedied with the filter installed during the 12V-527 campaign.To remedy IABDs under 15V-046, FCA will install a new design ORC module using a next generation electrical architecture.The next generation architecture has been used in other non-subject vehicles for many years without evidence of IABD events occurring.In addition to this recall, on October 15, 2015 FCA advised NHTSA that it would conduct safety recall 15V-673 to remedy potential IABD events in the remaining 284,089 MY 2003 Jeep Liberty and MY 2004 Jeep Grand Cherokee vehicles manufactured with the earlier generation ORC module that were not previously recalled.FCA initially did not recall these populations due to the lack of known IABD events.However, FCA is now aware of 7 IABD events occurring in this population. After consultation with ODI regarding the long term durability and noise toughness of the earlier ORC architecture, FCA decided to recall this population also.The recall actions initiated by the manufacturer address the safety risks identified by the investigation.Accordingly, the investigation is closed.The ODI reports cited above can be reviewed at http://www-odi.nhtsa.dot.gov/owners/SearchSafetyIssues under the following identification (ODI) numbers: 10622092, 10629705, 10619008, 10618842, 10626762, 106404Read more

PE — Closed — Model Year: 2012

Power steering hose failure

The Office of Defects Investigation (ODI) analyzed complaint data provided by Chrysler as well as complaints submitted to ODI from consumers. ODI's analysis identified a total of 24 unique reports indicating power steering hose blow-offs resulting from a dislodged power steering cooler turbulator fi... n in some early production vehicles.According to Chrysler, a dislodged fin can occur when the turbulator is inserted into the power steering cooler or loaded into the assembly machine.A dislodged fin may block the flow of power steering fluid creating excess back-pressure in the power steering system leading to the possibility of a return hose blow-off.Chrysler and its power steering cooler supplier, Dana, modified the cooler assembly process to address factors that may contribute to hose blow-offs. The redesigned turbulator assembly stations were completely implemented in production by April 2012.During PE12-020, Chrysler identified occurrences where the power steering return hose may blow-off at the power steering cooler.This is a condition that typically occurs early in the life of the vehicle with 65% occurring at less than 2,000 miles and 96% occurring with less than 8,000 miles. The data also shows that 88% of the conditions occurred with less than 4 months in service. Over 50% of the blow-off complaints occurred on vehicles with build dates between November 22, 2011 and December 23, 2011. None of the conditions occurred with more than 12,000 miles or 7 months in service. Chrysler?s complaint analysis indicates up-to 14 additional vehicles may experience the hose blow off condition.None of the 24 unique reports with the hose blow-off condition alleged smoke or fire in the engine compartment. In the event of a blow-off, it is highly unlikely for power steering fluid to reach any of the ignition sources in the engine compartment and result in an engine fire. Complaint analysis identified five reports alleging engine compartment fires that resulted from other or unknown causes, including one attributed to an overheated transmission fluid. Two fires of unknown cause cited in the opening resume for PE12-020 involved vehicles equipped with V8 SRT 6.4L engines which are not equipped with the steering system affected by the turbulator fin concern. ODI will continue to monitor field experience in Jeep Grand Cherokee vehicles equipped with that engine.There have been no reports of loss of steering control, crashes or injuries as result of this condition.Additionally, all affected vehicles that may have experienced a hose blow-off condition were repaired under Chrysler?s 3 year/36,000 mile manufacturer?s warranty at no cost to the owner and supplier?s process improvements put in place have eliminated the likelihood of power steering hose blow offs. There is no indication of loss of motive power or unreasonable safety risk associated with the alleged defect in the subject vehicles. This preliminary evaluation is closed.The ODI reports cited above can be viewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers (ODI Nos.): 10465379, 10461736, 10459178.Read more

PE — Closed — Model Year: 1993

Crash Related Fuel Tank Fires

NHTSA has conducted extensive analysis of the data regarding fuel tank integrity for the model year (MY) 1993-2004 Jeep Grand Cherokee (JGC). As a result of that work, the agency has decided to upgrade its safety defect investigation to an Engineering Analysis and to expand the scope of vehicles inc... luded in the investigation. NHTSA's assessment of the data collected during this investigation indicates that rear-impact-related tank failures and vehicle fires are more prevalent in the JGC than in the non-Jeep peer vehicles. In addition, the agency's analysis of its FARS data for the peer vehicles and three Jeep models shows a higher incidence of rear-impact, fatal fire crashes for the Jeep products.PE10-031 had focused on the fuel tank system integrity of the JGC vehicles during rear-end collisions and impacts.The fuel tank is located at the rear of the vehicle, between the bumper and axle, and is manufactured from a plastic material (HDPE).Three peer vehicles (across the same MY range as the JGC) were identified for comparative assessment: the Chevrolet Blazer, Ford Explorer, and Toyota 4Runner.ODI has collected and assessed a significant volume of data for the JGC and three peer vehicles under the Defect Petition (DP) 09-005 and PE10-031, much of which was either provided by the petitioner or by the subject and peer manufacturers in response to ODI's information request letters.NHTSA has also utilized its FARS database.Fatal crash data was collected for the JGC and its three peers, along with data for two other Jeep vehicles, the Cherokee and Liberty, which were also manufactured with rear mounted fuel tanks and assessed by ODI as Jeep peer vehicles.Based on the agency's current analysis, ODI is upgrading its investigation to determine whether the subject vehicles contain a defect that presents an unreasonable risk to safety.The subject vehicles for EA12-005 will be MY 1993-2004 JGC, MY 1993-2001 Cherokee, and MY 2002-2007 Liberty; the estimated production volumes for these vehicles is approximately 5.1 million, although attrition is a factor for the older vehicles.Please note that the counts shown in the above failure report summary are for the JGC only (values shown in the total column are unique).Data for the other Jeep models and possibly other peer models will be collected during the investigation.The ODI reports cited above can be reviewed online at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification (ODI) numbers:506249, 549376, 734783, 869217, 10009553, 10335943, 10351589, 10351980, 10357528.Read more

DP — Closed — Model Year: 1993

Fuel Storage System Crash Related Fires

In a letter dated October 2, 2009, the Center for Auto Safety (CAS) petitioned NHTSA to open a defect investigation and recall model year 1993-2004 Jeep Grand Cherokees.CAS alleged that the subject vehicles have defective fuel tank storage systems that present a fire hazard in crashes. CAS alleged t... hat the plastic fuel tank's placement behind the rear axle and below the rear bumper, and the lack of adequate shielding, make it more vulnerable to rupture or leakage from a rear-impact by another vehicle (including damage from other components located on the Grand Cherokee), or in the case of rollover crashes, from other external objects.CAS also alleged that the fuel filler neck tears off in crashes.In its petition, CAS cites data from NHTSA's Fatality Analysis Reporting System (FARS) showing 172 fatal fire crashes with 254 fatalities involving the subject vehicles from calendar years 1992 through 2008.CAS stated that there have been at least 44 crashes with 64 total fatalities (subject and non-subject vehicles) where fire was entered as the Most Harmful Event (MHE) in the FARS database.In response to the CAS petition, ODI made a preliminary examination of available data.FARS data showed 2,988 occupants of the subject vehicles have died in crashes since 1992.Of those, 55 died in 44 crashes where fire was listed as the Most Harmful Event.Identifying crashes most likely associated with the alleged defect as described by CAS (defined as the subject vehicle being struck at the 5, 6 or 7 o'clock positions) isolated 10 crashes with 13 occupant fatalities.ODI also reviewed the Vehicle Owner Questionnaires (VOQ) database and identified 12 reports alleging A) a post-crash fuel tank leak and/or B) a post-crash fire potentially related to a fuel tank leak.Of the 12 reports, 10 involved fires (two involved fuel leaks only) with 9 alleged injuries and 1 alleged fatality.The existence of these post-crash fires does not, by itself, establish a defect trend.Further review and investigation into these incidents is needed to determine the existence of any relationship between the alleged defect and each fire or leak.It should be noted that ODI also conducted a preliminary review of the Early Warning Reporting (EWR) data that did not find the subject vehicles to be over-represented for post-crash fires.ODI's initial review neither supports nor excludes the possibility that a defect exists in the subject vehicles.However, ODI has always taken the position that vehicle fires pose a significant safety risk.Accordingly, ODI has granted the petition to further investigate the conditions associated with post-crash fires in these vehicles.Read more

EA — Closed — Model Year: 2000

FAN BLADE FAILURE (ENGINE COOLING FAN)

DAIMLERCHRYSLER CORPORATION (DCC) HAS NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL (06V199) OF CERTAIN JEEP GRAND CHEROKEE VEHICLES TO REPLACE THE ENGINE'S ELECTRIC MOTOR DRIVEN COOLING FAN. THE 182,875 VEHICLES INCLUDED IN THE RECALL ARE MODEL YEAR (MY) 2002 EQUIPPED WITH 4.0 LITER (SIX... Read more

PE — Closed — Model Year: 2002

ENGINE COOLING FAN BLADE FAILURE

THIS INVESTIGATION WAS OPENED ON JULY 13, 2005, BASED ON FOUR ODI CONSUMER REPORTS.ODI CONTACTED ALL OF THOSE COMPLAINANTS AND EACH OF THEM REPORTED THAT PIECES OF THE BROKEN FAN BLADE HAD DAMAGED THE RADIATOR AND PENETRATED THROUGH THE PROTECTIVE FAN SHROUD.SINCE OPENING THE INVESTIGATION, ODI HAS ... Read more

EA — Closed — Model Year: 1993

HOOD LATCH FAILURE

ODI OPENED EA02-029 TO DETERMINE WHETHER A SAFETY-RELATED DEFECT TREND EXISTED IN THE MY 1997 JEEP GRAND CHEROKEE HOOD LATCH ASSEMBLIES.DURING EA02-029, THERE WAS NO SPECIFIC FAILURE MECHANISM IDENTIFIED THAT COULD DIFFERENTIATE THE MY 1997 VEHICLES FROM OTHER VEHICLES CONTAINING THIS SAME HOOD LATC... Read more

PE — Closed — Model Year: 1996

HOOD LATCH

There is no summary currently available

EA — Closed — Model Year: 1993

ROLL-AWAY IN REVERSE WHEN PARKED

DAIMLERCHRYSLER HAS RECALLED THE ZJ MODELS TO INCORPORATE A SECONDARY DETENT SPRING INTO THE SHIFTER.EVEN THOUGH THE WJ 6 CYL. VEHICLES USE THE SAME MANUAL DETENT LEVER THAT AS THE VEHICLES IN THE RECALL POPULATION, ODI BELIEVES THAT THE WJ REDESIGNED SHIFTER, WHICH IMPROVES FLOOR SHIFTER FUNCTIONAL... Read more

PE — Closed — Model Year: 1995

INADVERTENT ROLLAWAY IN REVERSE PARK

DP — Closed — Model Year: 1993

VISCOUS COUPLING FAILURE

ALLEGED THAT THE VISCOUS COUPLING IN THE TRANSFER CASE OF HIS 1993 GRAND CHEROKEE VEHICLE FAILED WHICH AFFECTED STEERING, BRAKING AND STARTING OF THE VEHICLE.

EA — Closed — Model Year: 1993

QCK-CONNECT FUEL LINE FAIL

There is no summary currently available

EA — Closed — Model Year: 1993

FUEL TANK LEAKAGE

There is no summary currently available

PE — Closed — Model Year: 1994

QUICK-CONNECT FUEL LINE FAILURE

There is no summary currently available

PE — Closed — Model Year: 1993

STEERING SHAFT FAILURE

There is no summary currently available

PE — Closed — Model Year: 1993

FUEL TANK LEAKAGE

There is no summary currently available

PE — Closed — Model Year: 1993

REAR LIFTGATE LATCH

There is no summary currently available

JEEP GRAND CHEROKEE — All Years Overview

Complete safety history for the JEEP GRAND CHEROKEE across all model years (1993–2026).

321 Total Recalls

39,806 Total Complaints

19 Investigations

2,786 Reported Crashes

848 Reported Fires

81 Reported Deaths

JEEP GRAND CHEROKEE — Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year	Recalls	Complaints
2026	3	6	View
2025	3	105	View
2024	14	402	View
2023 (current)	19	650
2022	11	454	View
2021	12	659	View
2020	3	338	View
2019	7	526	View
2018	11	1,197	View
2017	6	559	View
2016	9	437	View
2015	10	1,737	View
2014	19	3,379	View
2013	10	1,111	View
2012	11	2,320	View
2011	6	2,425	View
2010	5	171	View
2009	3	195	View
2008	5	990	View
2007	7	1,478	View
2006	6	1,754	View
2005	5	2,733	View
2004	14	1,572	View
2003	10	889	View
2002	16	1,771	View
2001	10	1,128	View
2000	12	1,855	View
1999	10	2,319	View
1998	10	1,349	View
1997	11	1,433	View
1996	12	1,250	View
1995	11	983	View
1994	8	775	View
1993	12	784	View
1992	0	4	View
1991	0	7	View
1990	0	5	View
1989	0	7	View

Other JEEP Models

Model	Recalls	Complaints
WRANGLER	313	22,084	View
CHEROKEE	297	20,619	View
WAGONEER	96	662	View
LIBERTY	92	11,701	View
COMPASS	53	5,936	View
GRAND WAGONEER	53	298	View
GLADIATOR	45	1,287	View
RENEGADE	34	3,433	View

Vehicle Safety

Consumer Safety

Infrastructure

Public Health

2023 JEEP GRAND CHEROKEE

Complaint Statistics

Top Reported Components

NHTSA Safety Ratings — 2023 JEEP GRAND CHEROKEE

Safety Technology

Technical Service Bulletins — 2023 JEEP GRAND CHEROKEE

Most Affected Components

NHTSA Safety Investigations — JEEP GRAND CHEROKEE

JEEP GRAND CHEROKEE — All Years Overview

JEEP GRAND CHEROKEE — Year by Year

Other JEEP Models