EXTERIOR LIGHTING:HEADLIGHTS
Defect Description
DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES
... , AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.Read moreConsequence
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
Remedy
DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.
42,540 vehicles affected
Manufacturer: DOPE, INC.
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
Defect Description
CHRYSLER IS RECALLING 103,409 MY 2001-2004 JEEP GRAND CHEROKEE VEHICLES WITH HEATED SEATS AND WITH CHRYSLER RECALL NO. 06V-197 COMPLETED (03-04 MY) OR SEAT HEATER ELEMENTS SERVICE REPLACEMENT (01-02 MY). THE FRONT SEAT ELECTRIC HEATER ELEMENTS COULD OVERHEAT.
Consequence
OVERHEATING COULD POTENTIALLY CAUSE A FIRE OR INJURY.
Remedy
DEALERS WILL REPLACE THE FRONT SEAT HEATER ELEMENTS FREE OF CHARGE. THE RECALL BEGAN ON NOVEMBER 23, 2009. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
103,409 vehicles affected
Manufacturer: CHRYSLER LLC
EXTERIOR LIGHTING
Defect Description
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES
... , AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.Read moreConsequence
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
Remedy
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
16,270 vehicles affected
Manufacturer: SABERSPORT
EXTERIOR LIGHTING
Defect Description
CERTAIN TRADESONIC COMBINATION LAMPS SOLD AS REPLACEMENT LAMPS FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. COMBINATION LAMPS NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED
... EQUIPMENT.Read moreConsequence
LACK OF AMBER SIDE REFLECTORS IN THE LAMPS WILL DECREASE LIGHTING VISIBILITY TO OTHER DRIVERS AND MAY POSSIBLY RESULT IN A VEHICLE CRASH.
Remedy
TRADESONIC WILL NOTIFY OWNERS AND REPLACE THE LAMPS FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING JULY 2006. OWNERS MAY CONTACT TRADESONIC AT 626-934-8884.
4,029 vehicles affected
Manufacturer: TRADESONIC
SERVICE BRAKES, HYDRAULIC
Defect Description
CERTAIN AFTERMARKET BRAKE HYDRAULIC MASTER CYLINDERS SOLD AS REPLACEMENT BRAKE CYLINDERS FOR CERTAIN FORD, DAIMLERCHRYSLER, AND JEEP PASSENGER VEHICLES. THESE BRAKE CYLINDERS WERE SOLD UNDER THE BRAND NAMES OF NAPA, RAYBESTOS, AIMCO, AC DELCO, CARQUEST, BENDIX, AND WAGNER. ONLY PRODUCTS THAT WERE
... MANUFACTURED FROM JULY 27, 2005 THROUGH JANUARY 17, 2006 (DATE CODES 0529 THROUGH 0602) ARE SUBJECT TO THIS RECALL. WHEN SUBJECT TO VERY COLD TEMPERATURES, AN INTERNAL SEAL IN THE MASTER CYLINDER COULD LOSE FLEXIBILITY AND MAY CAUSE BRAKE FLUID TO LEAK.Read moreConsequence
LOSS OF BRAKE FLUID CAN LEAD TO A DECREASE IN BRAKE LINE PRESSURE AND AN INCREASE IN STOPPING DISTANCE, WHICH CAN RESULT IN A VEHICLE CRASH.
Remedy
AFFINIA (BRAKE PARTS, INC.) WILL REPLACE THE SUBJECT BRAKE HYDRAULIC MASTER CYLINDERS FREE OF CHARGE. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS CAN CONTACT AFFINA GROUP CUSTOMER SERVICE AT 1-800-323-0354.
7,440 vehicles affected
Manufacturer: BRAKE PARTS, INC.
EXTERIOR LIGHTING:HEADLIGHTS
Defect Description
CERTAIN ANZO COMBINATION HEADLAMP ASSEMBLIES SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES. SOME COMBINATION LAMPS ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS WHICH FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPME
... NT."Read moreConsequence
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH.
Remedy
ANZO WILL NOTIFY OWNERS AND REPLACE THE HEADLAMPS FREE OF CHARGE. THE RECALL BEGAN MAY 9, 2006. OWNERS MAY CONTACT ANZO USA AT 909-468-3688.
292,000 vehicles affected
Manufacturer: ANZO USA, INC.
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
Defect Description
CERTAIN AFTERMARKET AIRTEX ELECTRIC FUEL PUMPS INSTALLED FOR USE AS REPLACEMENT EQUIPMENT FOR CERTAIN 1997-2004 JEEP WRANGLER; 1997-2001 JEEP CHEROKEE; 1997-2004 JEEP GRAND CHEROKEE; AND 2000-2003 DODGE DAKOTA VEHICLES. THE PLASTIC ELECTRICAL GROMMET CONNECTORS AT THE TOP OF THE FUEL PUMP MODULE AR
... E NOT COMPATIBLE WITH AUTOMOTIVE FUELS AND MAY DEGRADE CAUSING A POTENTIAL LEAK PATH FOR FUEL.Read moreConsequence
IN THE PRESENCE OF AN IGNITION SOURCE, A FUEL LEAK COULD RESULT IN A FIRE.
Remedy
AIRTEX WILL NOTIFY ITS CUSTOMERS AND WILL REPLACE THE AFFECTED FUEL PUMPS FREE OF CHARGE. THE RECALL BEGAN ON JANUARY 25, 2006. OWNERS MAY CONTACT AIRTEX CUSTOMER SERVICE DEPARTMENT AT 1-800-880-3056.
7,291 vehicles affected
Manufacturer: AIRTEX PRODUCTS
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:INJECTORS
Defect Description
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH A 4.0L ENGINE ONLY, THE DESIGN OF THE INTAKE AND EXHAUST MANIFOLDS COULD ALLOW DEBRIS TO ACCUMULATE AT THE #3 CYLINDER LOCATION.
Consequence
THIS COULD RESULT IN A VEHICLE FIRE.
Remedy
DEALERS WILL INSTALL A MANIFOLD SHIELD TO MODIFY THE AIR FLOW CHARACTERISTICS AND TO PREVENT THE ACCUMULATION OF DEBRIS IN THE AREA OF THE #3 CYLINDER. OWNER NOTIFICATION BEGAN MAY 13, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE
... THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.Read more1,115,322 vehicles affected
Manufacturer: DAIMLERCHRYSLER CORPORATION
STEERING:GEAR BOX (OTHER THAN RACK AND PINION)
Defect Description
VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES. AN INTERNAL NUT IN THE STEERING GEAR ASSEMBLY COULD LOOSEN AND CAUSE THE STEERING GEAR TO LOCK UP.
Consequence
THIS COULD REDUCE STEERING CONTROL, INCREASING THE RISK OF A CRASH.
Remedy
DEALERS WILL REPLACE THE STEERING GEAR ASSEMBLY. OWNER NOTIFICATION BEGAN DECEMBER 27, 2000. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
636 vehicles affected
Manufacturer: DAIMLERCHRYSLER CORPORATION
CHILD SEAT
Defect Description
VEHICLE DESCRIPTION: CERTAIN PASSENGER VEHICLES, PICKUP TRUCKS AND SPORT UTILITY VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FMVSS NO. 225, "CHILD RESTRAINT ANCHORAGE SYSTEMS." SOME OF THE OWNER'S MANUALS FOR THESE VEHICLES ARE MISSING INSTRUCTIONS THAT PROVIDE A STEP-BY-STEP PROCEDURE, INCLU
... DING DIAGRAMS, FOR PROPERLY ATTACHING A CHILD RESTRAINT SYSTEM'S TETHER STRAP TO THE TETHER ANCHORAGE.Read moreConsequence
IN THE EVENT OF A CRASH, THE CHILD SEAT MAY NOT BE PROPERLY ATTACHED INCREASING THE RISK OF INJURY TO THE CHILD.
Remedy
OWNERS WILL BE PROVIDED WITH AN ADDENDUM TO THE OWNER'S MANUALS.
1,211,756 vehicles affected
Manufacturer: DAIMLERCHRYSLER CORPORATION
Complaint Statistics
1,128 total complaints
95 crashes 21 fires 59 injuries 1 deaths
Top Reported Components
| Component | Complaints |
|---|
| SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR | 122 |
| SEATS | 109 |
| VISIBILITY:POWER WINDOW DEVICES AND CONTROLS | 65 |
| VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM | 61 |
| VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR | 50 |
| POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH | 43 |
| VISIBILITY | 40 |
| POWER TRAIN:AUTOMATIC TRANSMISSION | 36 |
| VEHICLE SPEED CONTROL | 28 |
| SERVICE BRAKES, HYDRAULIC | 28 |
Incident date: Jul 1, 2025
The bolt broke on the driver's side seat. I had it replaced and I would like the car manufacture to reimburse me. Several Jeep owners have posted on this issue. For the 2001 Jeep front seat bolt recall, it is important to note that there is no specific recall for the front seat bolts. However, ther
... e have been complaints regarding the stability and safety of the front seats in the 2001 Jeep Cherokee. Complaints: Many owners have reported issues with the front seat frame breaking, causing the seat to become unstable or wobbly. 1 Safety Concerns: These issues have raised safety concerns, as they could lead to serious accidents if the seat is not secure. 1Read more
Incident date: Jul 1, 2025
The bolt broke on the driver's side seat. I had it replaced and I would like the car manufacture to reimburse me. Several Jeep owners have posted on this issue. For the 2001 Jeep front seat bolt recall, it is important to note that there is no specific recall for the front seat bolts. However, ther
... e have been complaints regarding the stability and safety of the front seats in the 2001 Jeep Cherokee. Complaints: Many owners have reported issues with the front seat frame breaking, causing the seat to become unstable or wobbly. 1 Safety Concerns: These issues have raised safety concerns, as they could lead to serious accidents if the seat is not secure. 1Read more
Incident date: Jan 12, 2025
The contact owned a 2001 Jeep Grand Cherokee equipped with Prinx Tires, Tire Line: High Country RT, Tire Size: LT265/65/R16, DOT Number: N/A. The contact stated that, while his son was driving at an undisclosed speed during light snowfall and attempting to reduce speeds, the vehicle lost traction. A
... s a result, the driver lost control of the vehicle and slid off the roadway, only coming to a complete stop after rolling once down an embankment and colliding with a tree. The air bags did not deploy. No warning lights were illuminated. The vehicle was towed to a storage facility and deemed a total loss by the contact's insurance provider. A police report was filed, and injuries were reported. The driver did not receive immediate medical attention but later transported himself to a chiropractor and was treated for stiffness. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 24T014000 (Tires), and the VIN was included. The manufacturer was notified of the failure, and a case was opened. The failure mileage was unknown.Read more
Crash
Incident date: Nov 1, 2023
The contact owns a 2001 Jeep Grand Cherokee. The contact stated while driving at various speeds, the air bag warning light illuminated. The warning light flashed on and off intermittently. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contact
... ed. The failure mileage was approximately 199,181.Read more
Incident date: Jul 19, 2022
The contact owns a 2001 Jeep Grand Cherokee. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. The vehicle was able to be restarted. The vehicle was taken to an independent mechanic who was unable to duplicate the failure. The vehicle was not repaired. The
... manufacturer was not made aware of the failure. The failure mileage was approximately 174,000.Read more
Incident date: Mar 28, 2022
Airbag light coming Laredo.!! Will it work??? Drivers side squib is error it reads is there an issue with squib and clockspring? Very expensive repair several issues on web about clockspeings going bad on all years of jeep grand cherokee laredos. Mine is 2001 jeep.
Incident date: Feb 10, 2022
The contact owns a 2001 Jeep Grand Cherokee equipped with Cooper Tires, Tire line: Discoverer H/T, Tire Size: 245/70/R16, DOT Number: UP9HC5T4216. The contact stated while driving 25 MPH, the driver's side front tire had a blowout, causing the vehicle to bounce and shake. Additionally, there was smo
... ke coming from the driver's side front tire. The contact was able to pull over and a tow truck assisted by replacing the faulty tire with the spare tire. The dealer was made aware of the failure and replaced the tire. The manufacturer was made aware of the failure. The failure mileage was unknown. The VIN was unavailable.Read more
Incident date: Feb 8, 2022
The contact owns a 2001 Jeep Grand Cherokee. The contact stated that the vehicle was taken to an independent mechanic for the windshield replacement; however, after the repair was completed, the vehicle failed to start up. The vehicle was waiting to be towed to the local dealer. The dealer and the m
... anufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 58,000.Read more
Incident date: Feb 25, 2021
TL* THE CONTACT OWNS A 2001 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START-UP. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO INFORMED THE CONTACT THE SENDING UNIT IN THE FUEL TANK WAS INOPERABLE. A VAPOR LOCK CAUSED THE VEHCILE TO NOT START-UP. THE MECHANIC WAS UNAB
... LE TO LOCATE REPLACEMENT PARTS. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 280,000. THE VIN WAS NOT AVAILABLE.Read more
Incident date: Feb 25, 2021
TL* THE CONTACT OWNS A 2001 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START-UP. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO INFORMED THE CONTACT THE SENDING UNIT IN THE FUEL TANK WAS INOPERABLE. A VAPOR LOCK CAUSED THE VEHCILE TO NOT START-UP. THE MECHANIC WAS UNAB
... LE TO LOCATE REPLACEMENT PARTS. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 280,000. THE VIN WAS NOT AVAILABLE.Read more
Incident date: Jun 1, 2020
OVERHEAD DISPLAY CEASES TO WORK. ONLINE FORUMS HAVE POINTED TO A FAULTY WIRING HARNESS THAT HAS TO BE REPLACED AT CONSIDERABLE COST. IF THE HARNESS IS FAULTY COULD IT CAUSE AN ELECTRICAL PROBLEM?
Incident date: Aug 25, 2019
THE 2001 JEEP JUST CAME TO A STOP WHILE IT WAS BEING DRIVEN ON THE HIGHWAY. IT HAD ALWAYS HAD ENGINE ISSUES. THE FRONT WHEEL SUSPENSION ON THE PASSENGER SIDE OF THE 2001 JEEP CHEROKEE LAREDO IS BENT AND WHILE DRIVING IT ON THE STREET OR HIGHWAY IT CAUSES THE VEHICLE TO PULL TO THE LEFT AND IS UNSTA
... BLE WHEN DRIVING IT ON A HIGHWAY OR STREET. THE ENGINE HAS A KNOCKING SOUND WHENEVER IT IS RUNNING. THE BRAKES TO THE VEHICLE HAS BEEN SLIPPING AND MAKING A GRINDING NOISE WHILE DRIVING IT. SOMETIMES THE JEEP DOESN'T WANT TO DRIVE OVER 70 MPH WHEN DRIVING IN THE HIGHWAY OR STREET. WE HAVE HAD TO REPLACE THE BRAKES BECAUSE THEY STARTED SMOKING WHILE DRIVING ON THE HIGHWAY. THERE IS ELECTRICAL ISSUES WITH THE CAR AS WELL WHERE THE RADIO DOESN'T PLAY AS WELL AS OTHER ELECTRICAL PARTS DON'T WORK. MY 2001 JEEP HAS STOPPED WHILE MY HUSBAND WAS DRIVING IT ON THE HIGHWAY AND IT IS NOT DRIVABLE. I HAVE HAD TO REPLACE THE IGNITION COIL AND SPARK PLUGS MANY TIMES FOR MANY YEARS. THERE HAS ALWAYS BEEN A WATER LEAK ON THE PASSENGER SIDE DRIPPING WHENEVER THE CAR IS IN MOTION, COMING FROM THE DASHBOARD ONTO THE CARPET SINCE THE CAR WAS PURCHASED. THERE MAY BE OTHER ISSUES WITH THE 2001 JEEP THAT I HAVE MISSED.Read more
Incident date: Aug 25, 2019
THE 2001 JEEP JUST CAME TO A STOP WHILE IT WAS BEING DRIVEN ON THE HIGHWAY. IT HAD ALWAYS HAD ENGINE ISSUES. THE FRONT WHEEL SUSPENSION ON THE PASSENGER SIDE OF THE 2001 JEEP CHEROKEE LAREDO IS BENT AND WHILE DRIVING IT ON THE STREET OR HIGHWAY IT CAUSES THE VEHICLE TO PULL TO THE LEFT AND IS UNSTA
... BLE WHEN DRIVING IT ON A HIGHWAY OR STREET. THE ENGINE HAS A KNOCKING SOUND WHENEVER IT IS RUNNING. THE BRAKES TO THE VEHICLE HAS BEEN SLIPPING AND MAKING A GRINDING NOISE WHILE DRIVING IT. SOMETIMES THE JEEP DOESN'T WANT TO DRIVE OVER 70 MPH WHEN DRIVING IN THE HIGHWAY OR STREET. WE HAVE HAD TO REPLACE THE BRAKES BECAUSE THEY STARTED SMOKING WHILE DRIVING ON THE HIGHWAY. THERE IS ELECTRICAL ISSUES WITH THE CAR AS WELL WHERE THE RADIO DOESN'T PLAY AS WELL AS OTHER ELECTRICAL PARTS DON'T WORK. MY 2001 JEEP HAS STOPPED WHILE MY HUSBAND WAS DRIVING IT ON THE HIGHWAY AND IT IS NOT DRIVABLE. I HAVE HAD TO REPLACE THE IGNITION COIL AND SPARK PLUGS MANY TIMES FOR MANY YEARS. THERE HAS ALWAYS BEEN A WATER LEAK ON THE PASSENGER SIDE DRIPPING WHENEVER THE CAR IS IN MOTION, COMING FROM THE DASHBOARD ONTO THE CARPET SINCE THE CAR WAS PURCHASED. THERE MAY BE OTHER ISSUES WITH THE 2001 JEEP THAT I HAVE MISSED.Read more
Incident date: Aug 25, 2019
THE 2001 JEEP JUST CAME TO A STOP WHILE IT WAS BEING DRIVEN ON THE HIGHWAY. IT HAD ALWAYS HAD ENGINE ISSUES. THE FRONT WHEEL SUSPENSION ON THE PASSENGER SIDE OF THE 2001 JEEP CHEROKEE LAREDO IS BENT AND WHILE DRIVING IT ON THE STREET OR HIGHWAY IT CAUSES THE VEHICLE TO PULL TO THE LEFT AND IS UNSTA
... BLE WHEN DRIVING IT ON A HIGHWAY OR STREET. THE ENGINE HAS A KNOCKING SOUND WHENEVER IT IS RUNNING. THE BRAKES TO THE VEHICLE HAS BEEN SLIPPING AND MAKING A GRINDING NOISE WHILE DRIVING IT. SOMETIMES THE JEEP DOESN'T WANT TO DRIVE OVER 70 MPH WHEN DRIVING IN THE HIGHWAY OR STREET. WE HAVE HAD TO REPLACE THE BRAKES BECAUSE THEY STARTED SMOKING WHILE DRIVING ON THE HIGHWAY. THERE IS ELECTRICAL ISSUES WITH THE CAR AS WELL WHERE THE RADIO DOESN'T PLAY AS WELL AS OTHER ELECTRICAL PARTS DON'T WORK. MY 2001 JEEP HAS STOPPED WHILE MY HUSBAND WAS DRIVING IT ON THE HIGHWAY AND IT IS NOT DRIVABLE. I HAVE HAD TO REPLACE THE IGNITION COIL AND SPARK PLUGS MANY TIMES FOR MANY YEARS. THERE HAS ALWAYS BEEN A WATER LEAK ON THE PASSENGER SIDE DRIPPING WHENEVER THE CAR IS IN MOTION, COMING FROM THE DASHBOARD ONTO THE CARPET SINCE THE CAR WAS PURCHASED. THERE MAY BE OTHER ISSUES WITH THE 2001 JEEP THAT I HAVE MISSED.Read more
Incident date: Oct 1, 2015
TL* THE CONTACT OWNS A 2001 JEEP GRAND CHEROKEE. THE CONTACT'S VEHICLE WAS INCLUDED IN CUSTOMER SATISFACTION RECALL NUMBER: N47 REGARDING A DEFECT WITH THE STRUCTURE. A POTENTIAL FAILURE OR FIRE COULD OCCUR IF THE REAR OF THE VEHICLE WERE IMPACTED. THE MANUFACTURER RECALL REQUIRED THAT A HITCH BE AD
... DED TO THE REAR OF THE VEHICLE TO PREVENT THE POSSIBLE FAILURE. THE MANUFACTURER WAS NOTIFIED TWICE OF THE FAILURE. THE FIRST TIME THE MANUFACTURER WAS NOTIFIED, THE REPRESENTATIVE INFORMED THE CONTACT THAT THE VEHICLE WAS ELIGIBLE FOR THE RECALL. WHEN THE CONTACT TOOK THE VEHICLE TO BE SERVICED AT HAASZ AUTOMALL OF RAVENNA (4886 OH-59, RAVENNA, OH 44266, (330) 296-2866), THE DEALER REFUSED. THE CONTACT WAS INFORMED THAT THE VEHICLE DID NOT QUALIFY FOR THE REPAIR. WHEN THE CONTACT CALLED THE DEALER BACK THE SECOND TIME, THE REPRESENTATIVE INFORMED HIM AGAIN THAT THE VEHICLE DID NOT QUALIFY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.*JBRead more
Incident date: Jul 4, 2019
MY HUSBAND WAS IN A ACCIDENT AIRBAG DIDN'T DEPLOY
Crash
Incident date: Jan 1, 2019
THE CASING HOLDING THE GAS TANK UP IN A SAFE MANNER HAS DETERIATED TO A POINT THAT THE FUEL TANK IS NOW IN DANGER OF SCRAPING THE PAVEMENT WHILE MOVING.
Incident date: Jan 1, 2019
THE CASING HOLDING THE GAS TANK UP IN A SAFE MANNER HAS DETERIATED TO A POINT THAT THE FUEL TANK IS NOW IN DANGER OF SCRAPING THE PAVEMENT WHILE MOVING.
Incident date: May 25, 2018
TL* THE CONTACT OWNS A 2001 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE FUEL TANK GATHERED RUST AND CORROSION. ALSO, THE UNDERCARRIAGE WAS CORRODED AND PIECES WERE FALLING OFF. THE CONTACT BELIEVED THAT THE FUEL TANK COVER MAY HAVE FALLEN OFF AND IT WAS WET; HOWEVER, THE CONTACT WAS UNSURE. THE
... VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000.Read more
Incident date: May 25, 2018
TL* THE CONTACT OWNS A 2001 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE FUEL TANK GATHERED RUST AND CORROSION. ALSO, THE UNDERCARRIAGE WAS CORRODED AND PIECES WERE FALLING OFF. THE CONTACT BELIEVED THAT THE FUEL TANK COVER MAY HAVE FALLEN OFF AND IT WAS WET; HOWEVER, THE CONTACT WAS UNSURE. THE
... VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000.Read more
Incident date: Mar 11, 2019
THE FUEL RAIL PULSATION DAMPER IS LEAKING GASOLINE CREATING AN ENVIRONMENTAL AND SAFETY HAZARD. THIS FUEL RAIL ASSEMBLY IS ON NATIONAL BACKORDER AND NOT AVAILABLE. WE NEED TO ELEVATE THIS SITUATION IN ORDER TO GET A SATISFACTORY REPAIR PROCEDURE IN EFFECT. THIS IS NOT AN ACCEPTABLE WAY FOR A NATION
... AL DEALER TO CARE FOR THEIR VEHICLES, LEAVING THE CONSUMER TO FEND FOR THEMSELVES SEARCHING ENDLESSLY FOR A SOLUTION. THERE ARE JEEP FORUMS RELATED TO THIS ISSUE DATING BACK TO 2015.Read more
Incident date: Apr 15, 2018
TL* THE CONTACT OWNS A 2001 JEEP GRAND CHEROKEE. THE CONTACT NOTICED THAT THE FUEL TANK SUPPORT SYSTEM WAS RUSTED. THE VEHICLE WAS TAKEN TO WILLIAMS BROTHERS CHRYSLER DODGE JEEP RAM OF DUNDEE (4706 ANN ARBOR RD, DUNDEE, MI 48131) WHERE IT WAS DIAGNOSED THAT THE FUEL TANK SUPPORT SYSTEM WAS RUSTED AN
... D NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 177,804. *BF CONSUMER STATED ON 5-27-19 WHILE DRIVING PART OF IT FELL OFF. CONSUMER STATED HE WILL BE REPLACING IT.*JBRead more
Incident date: Jan 18, 2019
THE CAR COOLANT FINISHED
Incident date: Aug 6, 2018
THE 2001 JEEP GRAND CHEROKEES HAVE AN ISSUE WHERE THE INJECTORS GET REALLY HOT AND CAUSE ENGINE MISFIRE AND COULD CATCH ON FIRE DUE TO THE EXHAUST MANIFOLD BEING RIGHT UNDERNEATH THEM. THE RECALL WAS ALREADY ISSUE FOR THESE JEEPS BY PROVIDING INSULATORS THAT ARE PUT ON THE INJECTORS AND BETWEEN ON T
... HE INJECTORS AND THE EXHAUST MANIFOLD. MY JEEP ALREADY HAD THE INSULATOR INSTALLED BUT BECAUSE THE VALVE COVER GASKET BROKE AND LEAKED OIL ALL OVER THE INSULATOR BLANKET AND SOAKED IT WITH OIL AND MADE IT A FIRE A HAZARD, I THREW IT AWAY THINKING THAT I CAN JUST BUY A NEW ONE FROM CHRYSLER. I WENT ONTO IWANTMOPAR.COM, A FCA DEALERSHIP (MCGOVERN CHRYSLER JEEP DODGE RAM ON 777 WASHINGTON ST, NEWTON, MA 02460), AND ORDERED SIX INJECTOR SHIELDS AND AN INSULATOR BLANKET TO REPLACE THE ONE THAT WAS PREVIOUSLY ON MY JEEP. THREE WEEK PASSED AND I RECEIVED AN EMAIL FROM THEM REFUSING TO SELL ME THE RECALL PARTS, STATING THAT MY JEEP HAD THESE PARTS ALREADY. HOW CAN A DEALERSHIP REFUSE TO SELL ME PARTS THAT MAKE MY JEEP SAFE AND COMPLIANT WITH FEDERAL LAWS? THANKSRead more
Incident date: Dec 12, 2017
THIS JEEP WILL RUN FINE, BUT WHEN IT COMES TO RED LIGHTS AND IDLE, THE CAR WILL SHUT OFF AND NOT TURN ON AGAIN FOR ATLEAST 10 MINUTES. SPENT ABOUT 3,000 USD TO FIX AT MULTIPLE MECHANIC AND THE ISSUE REMAINS. WHY HAS JEEP NEVER TAKEN THE TIME TO RECALL THIS ISSUE AS IT CAN CAUSE THE LIVES OF MANY DRI
... VERS.Read more
Incident date: Dec 12, 2017
THIS JEEP WILL RUN FINE, BUT WHEN IT COMES TO RED LIGHTS AND IDLE, THE CAR WILL SHUT OFF AND NOT TURN ON AGAIN FOR ATLEAST 10 MINUTES. SPENT ABOUT 3,000 USD TO FIX AT MULTIPLE MECHANIC AND THE ISSUE REMAINS. WHY HAS JEEP NEVER TAKEN THE TIME TO RECALL THIS ISSUE AS IT CAN CAUSE THE LIVES OF MANY DRI
... VERS.Read more
Incident date: Dec 12, 2017
THIS JEEP WILL RUN FINE, BUT WHEN IT COMES TO RED LIGHTS AND IDLE, THE CAR WILL SHUT OFF AND NOT TURN ON AGAIN FOR ATLEAST 10 MINUTES. SPENT ABOUT 3,000 USD TO FIX AT MULTIPLE MECHANIC AND THE ISSUE REMAINS. WHY HAS JEEP NEVER TAKEN THE TIME TO RECALL THIS ISSUE AS IT CAN CAUSE THE LIVES OF MANY DRI
... VERS.Read more
Incident date: Nov 21, 2014
I WAS TOLD BACK ON 11/21/2014 THAT MY JEEP HAD A RECALL ON IT I WAS TOLD TO CONTACT MY LOCAL CHRYSLER DEALER SO I DID THE GUY WAS SO RUDE I THOUGHT FOR GET THIS, BUT THEN I KEPT ON HEARING ABOUT JEEPS LIKE MINE IF REAR-ENDED THE GAS TANKS WOULD BURST INTO FLAMES WITH NO TIME TO GET OUT, SO YOUR D
... EAD THEN I SAW PICTURES OF MANY MANY 2001 JUST LIKE MINE IN VERY GRAPHIC DETAIL AND BECAUSE OF MY HUSBAND GETTING INTO A BAD CAR ACCIDENT I STARTED THINKING I CAN'T BE TAKING ANY CHANCES SO I STARTED MAKING PHONE CALLS AGAIN AND I SPOKE TO A GENTLEMAN AT NHTSA WHO WAS VERY NICE AND SAID HE WOULD KEEP A EYE ON MY NUMBER AND BE IN CONTACT WITH ME BUT THEN WE MOVED AND SO ON, BUT ALWAYS UP DATED OUR CONTACT INFOR. AND ALSO WOULD ALWAYS GO TO POST OFFICE AND DO THE CHANGE OF ADDRESS CORRECTLY, SO IF YOU OR ANY ONE CAN HELP ME PLEASE LET ME KNOW, THANK YOURead more
Incident date: Jul 23, 2017
TL* THE CONTACT OWNS A 2001 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE FUEL TANK WAS BELOW THE BUMPER. THE DEALER RIVERHEAD DODGE (LOCATED AT 642 W MAIN ST, RIVERHEAD, NY 11901; (631) 727-1040) WAS CONTACTED AND CONFIRMED THAT THERE WAS NOTHING THE DEALER COULD DO SINCE THERE WAS NO RECALL. TH
... E VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AT 866-814-1480 AND STATED THAT THERE WAS NO RECALLS AND NOTHING COULD BE DONE. THE CONTACT WAS ADVISED TO TAKE THE VEHICLE FOR AN INSPECTION. THE FAILURE MILEAGE WAS 103,000.Read more
Incident date: Jul 23, 2017
TL* THE CONTACT OWNS A 2001 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE FUEL TANK WAS BELOW THE BUMPER. THE DEALER RIVERHEAD DODGE (LOCATED AT 642 W MAIN ST, RIVERHEAD, NY 11901; (631) 727-1040) WAS CONTACTED AND CONFIRMED THAT THERE WAS NOTHING THE DEALER COULD DO SINCE THERE WAS NO RECALL. TH
... E VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AT 866-814-1480 AND STATED THAT THERE WAS NO RECALLS AND NOTHING COULD BE DONE. THE CONTACT WAS ADVISED TO TAKE THE VEHICLE FOR AN INSPECTION. THE FAILURE MILEAGE WAS 103,000.Read more
Incident date: Feb 3, 2017
TL* THE CONTACT OWNS A 2001 JEEP GRAND CHEROKEE. WHILE PULLING INTO THE DRIVEWAY, THE VEHICLE FAILED TO REVERSE. THE CONTACT EXITED THE VEHICLE AND NOTICED THAT THE FRONT WHEELS WERE POINTING IN TWO DIFFERENT DIRECTIONS. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT TH
... E TUBE THAT CONNECTED THE TIE ROD TO THE FRONT END BY THE DRIVER AND PASSENGER SIDE WHEELS WAS RUSTED AND FRACTURED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE THE FAILURE MILEAGE WAS 196,000. UPDATED 07/12/17*LJ *CNRead more
Incident date: Feb 3, 2017
TL* THE CONTACT OWNS A 2001 JEEP GRAND CHEROKEE. WHILE PULLING INTO THE DRIVEWAY, THE VEHICLE FAILED TO REVERSE. THE CONTACT EXITED THE VEHICLE AND NOTICED THAT THE FRONT WHEELS WERE POINTING IN TWO DIFFERENT DIRECTIONS. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT TH
... E TUBE THAT CONNECTED THE TIE ROD TO THE FRONT END BY THE DRIVER AND PASSENGER SIDE WHEELS WAS RUSTED AND FRACTURED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE THE FAILURE MILEAGE WAS 196,000. UPDATED 07/12/17*LJ *CNRead more
Incident date: Oct 1, 2016
THE DRIVER SEAT BRACKET SNAPPED LOOSE AT THE REAR LEFT SIDE THAT HOLDS THE SEAT TO THE FRAME WHILE DRIVING. I WAS MAKING A RIGHT HAND TURN WHEN I HEARD THE SEAT FRAME BREAK. NOW WHEN DRIVING THE SEAT IS VERY LOOSE AND MAKES A CLICKING NOISE WITH LOTS OF UNSTABLE SEAT MOVEMENTS. *TR
Incident date: Nov 15, 2015
ON SEPT.2, 2014 I HAD MY 2011 JEEP GRAND CHEROKEE TOWED TO THE NEARSEST DEALER, MILFORD CHRYSLER, MILFORD, PA. I WAS DRIVING THE DAY BEFORE WITH FAMILY WHEN THE VEHICLE SUDDENLY STALLED IN AN ENTRANCE TO A PARKING LOT JUST AVOIDING AN ACCIDENT. MESSAGE CENTER SHOWED KEY NOT DETECTABLE. SEVERAL ATT
... EMPTS LATER IT TURNED OVER. TO PLAY IT SAFE I RETURNED HOME TO EXCHANGE VEHICLES. IT WAS MAKING HISSING SOUNDS SO I LEFT IT OUT OF THE GARAGE. THE NEXT DAY, IT WAS STILL MAKING NOISES. I CALLED FOR A TOW TO THE DEALER. I CALLED CHRYSLER AND THEY ADVISED ME OF A RECALL BUT THAT THE ENGINEERS WERE STILL TRYING TO DETERMINE WHY BUT THAT THE TIPM WAS MALFUNCTIONING. I WAS ALSO TOLD THAT A FINAL RECALL WOULD NOT COME OUT FOR ABOUT 3 MONTHS! I HAD NO CHOICE BUT TO GET MY VEHICLE REPAIRED. THEY HAD TO REPLACE THE BATTERY, FUEL PUMP, TIPM FOR A TOTAL OUT OF POCKET COST OF $2493.98. CHRYSLER EVENTUALLY REIMBURSED ME FOR THE TOTAL AMOUNT. ON NOVEMBER 20,2015 I WENT OUT AND FOUND THAT MY BLINKERS DID NOT WORK. IN FACT, WHEN ENGAGED, THE FOG LIGHTS BLINKED AND OR FLASHED. I TOOK IT TO MY ORIGINAL DEALER, R.I. SURESKY IN GOSHEN, NEW YORK. THEY RAN A SCAN AND FOUND THAT IT WAS CAUSED BY THE TIPM ! THIS MAKES TIPM #2!. I CALLED CHRYSLER, THE FINAL VERDICT, IT WAS NOT COVERED BY THE RECALL (FUEL PUMP RELATED ONLY). THE TECH REPLACED THE TIPM YET AGAIN AT AN OUT OF POCKET COST TO ME OF $1043.40. ON OCTOBER 21, 2016 THE ENGINE LIGHT CAME ON. I HAVE AN APPOINTMENT AT SURESKY'S ON MONDAY OCTOBER 24 TO RUN A DIAGNOSTIC ON IT. COULD IT BE TIPM RELATED? WE'LL SEE. I FEEL THAT CHRYSLER OWES ME $1043.40 FOR HAVING PARTS ( NEVER AVAILABLE IMMEDIATELY BY THE WAY) THAT ARE DEFECTIVE AND PLACE PEOPLE IN VERY DANGEROUS SITUATIONS ON THE ROAD.Read more
Incident date: Nov 15, 2015
ON SEPT.2, 2014 I HAD MY 2011 JEEP GRAND CHEROKEE TOWED TO THE NEARSEST DEALER, MILFORD CHRYSLER, MILFORD, PA. I WAS DRIVING THE DAY BEFORE WITH FAMILY WHEN THE VEHICLE SUDDENLY STALLED IN AN ENTRANCE TO A PARKING LOT JUST AVOIDING AN ACCIDENT. MESSAGE CENTER SHOWED KEY NOT DETECTABLE. SEVERAL ATT
... EMPTS LATER IT TURNED OVER. TO PLAY IT SAFE I RETURNED HOME TO EXCHANGE VEHICLES. IT WAS MAKING HISSING SOUNDS SO I LEFT IT OUT OF THE GARAGE. THE NEXT DAY, IT WAS STILL MAKING NOISES. I CALLED FOR A TOW TO THE DEALER. I CALLED CHRYSLER AND THEY ADVISED ME OF A RECALL BUT THAT THE ENGINEERS WERE STILL TRYING TO DETERMINE WHY BUT THAT THE TIPM WAS MALFUNCTIONING. I WAS ALSO TOLD THAT A FINAL RECALL WOULD NOT COME OUT FOR ABOUT 3 MONTHS! I HAD NO CHOICE BUT TO GET MY VEHICLE REPAIRED. THEY HAD TO REPLACE THE BATTERY, FUEL PUMP, TIPM FOR A TOTAL OUT OF POCKET COST OF $2493.98. CHRYSLER EVENTUALLY REIMBURSED ME FOR THE TOTAL AMOUNT. ON NOVEMBER 20,2015 I WENT OUT AND FOUND THAT MY BLINKERS DID NOT WORK. IN FACT, WHEN ENGAGED, THE FOG LIGHTS BLINKED AND OR FLASHED. I TOOK IT TO MY ORIGINAL DEALER, R.I. SURESKY IN GOSHEN, NEW YORK. THEY RAN A SCAN AND FOUND THAT IT WAS CAUSED BY THE TIPM ! THIS MAKES TIPM #2!. I CALLED CHRYSLER, THE FINAL VERDICT, IT WAS NOT COVERED BY THE RECALL (FUEL PUMP RELATED ONLY). THE TECH REPLACED THE TIPM YET AGAIN AT AN OUT OF POCKET COST TO ME OF $1043.40. ON OCTOBER 21, 2016 THE ENGINE LIGHT CAME ON. I HAVE AN APPOINTMENT AT SURESKY'S ON MONDAY OCTOBER 24 TO RUN A DIAGNOSTIC ON IT. COULD IT BE TIPM RELATED? WE'LL SEE. I FEEL THAT CHRYSLER OWES ME $1043.40 FOR HAVING PARTS ( NEVER AVAILABLE IMMEDIATELY BY THE WAY) THAT ARE DEFECTIVE AND PLACE PEOPLE IN VERY DANGEROUS SITUATIONS ON THE ROAD.Read more
Incident date: Nov 15, 2015
ON SEPT.2, 2014 I HAD MY 2011 JEEP GRAND CHEROKEE TOWED TO THE NEARSEST DEALER, MILFORD CHRYSLER, MILFORD, PA. I WAS DRIVING THE DAY BEFORE WITH FAMILY WHEN THE VEHICLE SUDDENLY STALLED IN AN ENTRANCE TO A PARKING LOT JUST AVOIDING AN ACCIDENT. MESSAGE CENTER SHOWED KEY NOT DETECTABLE. SEVERAL ATT
... EMPTS LATER IT TURNED OVER. TO PLAY IT SAFE I RETURNED HOME TO EXCHANGE VEHICLES. IT WAS MAKING HISSING SOUNDS SO I LEFT IT OUT OF THE GARAGE. THE NEXT DAY, IT WAS STILL MAKING NOISES. I CALLED FOR A TOW TO THE DEALER. I CALLED CHRYSLER AND THEY ADVISED ME OF A RECALL BUT THAT THE ENGINEERS WERE STILL TRYING TO DETERMINE WHY BUT THAT THE TIPM WAS MALFUNCTIONING. I WAS ALSO TOLD THAT A FINAL RECALL WOULD NOT COME OUT FOR ABOUT 3 MONTHS! I HAD NO CHOICE BUT TO GET MY VEHICLE REPAIRED. THEY HAD TO REPLACE THE BATTERY, FUEL PUMP, TIPM FOR A TOTAL OUT OF POCKET COST OF $2493.98. CHRYSLER EVENTUALLY REIMBURSED ME FOR THE TOTAL AMOUNT. ON NOVEMBER 20,2015 I WENT OUT AND FOUND THAT MY BLINKERS DID NOT WORK. IN FACT, WHEN ENGAGED, THE FOG LIGHTS BLINKED AND OR FLASHED. I TOOK IT TO MY ORIGINAL DEALER, R.I. SURESKY IN GOSHEN, NEW YORK. THEY RAN A SCAN AND FOUND THAT IT WAS CAUSED BY THE TIPM ! THIS MAKES TIPM #2!. I CALLED CHRYSLER, THE FINAL VERDICT, IT WAS NOT COVERED BY THE RECALL (FUEL PUMP RELATED ONLY). THE TECH REPLACED THE TIPM YET AGAIN AT AN OUT OF POCKET COST TO ME OF $1043.40. ON OCTOBER 21, 2016 THE ENGINE LIGHT CAME ON. I HAVE AN APPOINTMENT AT SURESKY'S ON MONDAY OCTOBER 24 TO RUN A DIAGNOSTIC ON IT. COULD IT BE TIPM RELATED? WE'LL SEE. I FEEL THAT CHRYSLER OWES ME $1043.40 FOR HAVING PARTS ( NEVER AVAILABLE IMMEDIATELY BY THE WAY) THAT ARE DEFECTIVE AND PLACE PEOPLE IN VERY DANGEROUS SITUATIONS ON THE ROAD.Read more
Incident date: May 6, 2016
WHEN DRIVING AT 45 TO 50 MPH THE FRONT END STARTS TO VIBRIATE AND STARTS TO SHAKE UNCONTROLLABLY,WHAT'S REALLY BAD IS THAT YOU DON'T KNOW WHEN IT WILL HAPPEN.I DROVE FROM SAVANNAH TO MICHIGAN AND BACK WITH NO PROBLEMS THAN WHEN YOU LEAST EXPECT IT THAN IT HAPPENS ! IT SHAKES SO BAD YOU CAN'T DRIVE S
... O YOU HAVE TO PULL OFF THE ROAD AND STOP AND IT SEEMS TO GO AWAY BUT IT MAY RETURN AFTER ANOTHER ONE OR TWO THOUSAND MILES. I HAVE BROUGHT TO SHOPS AND HAVE REPLACED FRONT END PARTS,BRAKES,TIRES ETC. THEY CAN'T FIND THE PROBLEM.I HAVE READ THAT IT'S A DISIGN FLAW WITH THE COIL SPRINGS BEING IN A BAD POSITION. GOOGLE JEEP DEATH WOBBLE.YOU WILL FIND. I WON'T SELL THE CAR BECAUSE I WOULDNT WANT TO PUT SOMEONE IN DANGER.Read more
Incident date: May 6, 2016
WHEN DRIVING AT 45 TO 50 MPH THE FRONT END STARTS TO VIBRIATE AND STARTS TO SHAKE UNCONTROLLABLY,WHAT'S REALLY BAD IS THAT YOU DON'T KNOW WHEN IT WILL HAPPEN.I DROVE FROM SAVANNAH TO MICHIGAN AND BACK WITH NO PROBLEMS THAN WHEN YOU LEAST EXPECT IT THAN IT HAPPENS ! IT SHAKES SO BAD YOU CAN'T DRIVE S
... O YOU HAVE TO PULL OFF THE ROAD AND STOP AND IT SEEMS TO GO AWAY BUT IT MAY RETURN AFTER ANOTHER ONE OR TWO THOUSAND MILES. I HAVE BROUGHT TO SHOPS AND HAVE REPLACED FRONT END PARTS,BRAKES,TIRES ETC. THEY CAN'T FIND THE PROBLEM.I HAVE READ THAT IT'S A DISIGN FLAW WITH THE COIL SPRINGS BEING IN A BAD POSITION. GOOGLE JEEP DEATH WOBBLE.YOU WILL FIND. I WON'T SELL THE CAR BECAUSE I WOULDNT WANT TO PUT SOMEONE IN DANGER.Read more
Incident date: Jun 1, 2015
TL* THE CONTACT OWNS A 2001 JEEP GRAND CHEROKEE. WHILE DRIVING BETWEEN 45-55 MPH, THE VEHICLE SUDDENLY SHOOK VIOLENTLY AND VIBRATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE CONTACT INDICATED THAT THE BUSHINGS, TIRES, AND STABILIZER B
... ARS WERE REPLACED, BUT THE FAILURE CONTINUED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 130,000.Read more
Incident date: Apr 15, 2016
GASOLINE ODOR/CHECK ENGINE LIGHT HAVE HAD THIS VEHICLE MACHANICALLY CHECKED THE SMELL OF FUEL ON STARTUP WITH WINDOW LOWERED IS OVERPOWERING..THE CHECK ENGINE LIGHT CAME ON AND I HAD THE VEHICLE PLUGGED INTO SERVICE COMPUTER..WAS TOLD TOO CHECK GAS CAP/REPLACE..WHICH I DID..THE GASOLINE ODOR IS STIL
... L PRESENT AND THE CHECK ENGINE LIGHT IS BACK ON..SO NEW GAS CAP ISNT THE PROBLEM. THERE ARE NO LEAKS ANYWHERE ON THE ENGINE OR AT THE GAS TANK, YET THE SMELL OF FUEL IS STILL PRESENT. NO GAS LINE LEAKS...WE NEED TO MAKE THESE TRUCKS IN AMERICA AGAIN WITH AMERICAN PARTS. HAVE ALWAYS OWNED JEEPS HAVE A 93 SPORT IN MY DRIVEWAY RIGHT NOW, BUT THIS '01 MAY BE MY LAST...LITERALLY.Read more
Incident date: Apr 15, 2016
GASOLINE ODOR/CHECK ENGINE LIGHT HAVE HAD THIS VEHICLE MACHANICALLY CHECKED THE SMELL OF FUEL ON STARTUP WITH WINDOW LOWERED IS OVERPOWERING..THE CHECK ENGINE LIGHT CAME ON AND I HAD THE VEHICLE PLUGGED INTO SERVICE COMPUTER..WAS TOLD TOO CHECK GAS CAP/REPLACE..WHICH I DID..THE GASOLINE ODOR IS STIL
... L PRESENT AND THE CHECK ENGINE LIGHT IS BACK ON..SO NEW GAS CAP ISNT THE PROBLEM. THERE ARE NO LEAKS ANYWHERE ON THE ENGINE OR AT THE GAS TANK, YET THE SMELL OF FUEL IS STILL PRESENT. NO GAS LINE LEAKS...WE NEED TO MAKE THESE TRUCKS IN AMERICA AGAIN WITH AMERICAN PARTS. HAVE ALWAYS OWNED JEEPS HAVE A 93 SPORT IN MY DRIVEWAY RIGHT NOW, BUT THIS '01 MAY BE MY LAST...LITERALLY.Read more
Incident date: Apr 15, 2016
GASOLINE ODOR/CHECK ENGINE LIGHT HAVE HAD THIS VEHICLE MACHANICALLY CHECKED THE SMELL OF FUEL ON STARTUP WITH WINDOW LOWERED IS OVERPOWERING..THE CHECK ENGINE LIGHT CAME ON AND I HAD THE VEHICLE PLUGGED INTO SERVICE COMPUTER..WAS TOLD TOO CHECK GAS CAP/REPLACE..WHICH I DID..THE GASOLINE ODOR IS STIL
... L PRESENT AND THE CHECK ENGINE LIGHT IS BACK ON..SO NEW GAS CAP ISNT THE PROBLEM. THERE ARE NO LEAKS ANYWHERE ON THE ENGINE OR AT THE GAS TANK, YET THE SMELL OF FUEL IS STILL PRESENT. NO GAS LINE LEAKS...WE NEED TO MAKE THESE TRUCKS IN AMERICA AGAIN WITH AMERICAN PARTS. HAVE ALWAYS OWNED JEEPS HAVE A 93 SPORT IN MY DRIVEWAY RIGHT NOW, BUT THIS '01 MAY BE MY LAST...LITERALLY.Read more
Incident date: Apr 14, 2016
I AM CONCERNED THAT MY GAS TANK IS A HAZARD IF IN A REAR END COLLISION. MY GAS TANK IS IN THE REAR OF THE JEEP AND IF HIT IN THE BACK WOULD BE THE FIRST THING TO IMPACT. IT LOOKS THE SAME AS THE JEEPS THAT HAVE BEEN RECALLED. BUT I DON'T SEE A RECALL.
Incident date: Feb 25, 2016
I TOOK MY VEHICLE INTO LARSON JEEP DODGE IN PUYALLUP, WA TO HAVE TWO RECALLS PREFORMED. ONE OF THE OPEN RECALL CAMPAIGNS ARE RECALL F25. THIS RECALL INVOLVES REPLACING THE ELECTRIC COOLING FAN. IF NOT REPLACED IT COULD SEPARATE CAUSING DAMAGE TO THE RADIATOR, ENGINE, OR BODILY INJURY. I PICKED UP MY
... VEHICLE ON THE DAY THAT IT WAS IN THE SERVICE DEPARTMENT. I SIGNED AND WAS GIVING A REPAIR ORDER NUMBER JECS380694 DATED 2/25/2016. THE INVOICE STATES THE RECALL WAS PREFORMED AND THE COOLING FANS WERE REPLACED AS DIRECTED BY THE RECALL CAMPAIGN. ON THE DRIVE BACK TO MY RESIDENCE I NOTED A RATTLE COMING FROM THE FRONT OF MY VEHICLE WITH INCREASED SPEED OR WHEN DRIVING OVER BUMPS. WHEN I RETURNED TO MY RESIDENCE I OPENED THE HOOD TO FIND OUT WHAT WAS CAUSING THE RATTLE. I NOTICED NONE OF THE UPPER GRILL BOLTS WERE INSTALLED AND THE GRILL WAS LOOSE. I THEN INSPECTED THE LOWER SKID PLATE OF THE VEHICLE AND NOTICED IT WAS LOOSE AND UNFASTENED AS WELL. I THEN INSPECTED THE COOLING FAN BLADES AND FOUND THEY HAD NOT BEEN REPLACED AS DIRECTED BY THE RECALL OR AS STATED ON THE REPAIR ORDER. I HAVE ATTACHED A COPY OF THE REPAIR ORDER AND PICTURES OF THE UNREPAIRED VEHICLE. I HAVE OPENED A CASE WITH DAIMLER CHRYSLER, CASE #28814838. I DID RETURN BACK TO LARSON DODGE 2/26/2016 AND REQUESTED THE HARDWARE BACK TO FASTEN MY GRILL AND SKID PLATE. THE SERVICE MANAGER AND SHOP FOREMAN INSPECTED MY VEHICLE AT THAT TIME. THEY INSPECTED, DETERMINED, AND ADMITTED THE RECALL WAS NOT PREFORMED. I INFORMED THEM I WOULD BE RETURNING HOME AND CONTACTING THE VEHICLES MANUFACTURER.Read more
Incident date: May 13, 2013
TL* THE CONTACT OWNS A 2001 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE DRIVERS SIDE AND THE FRONT PASSENGERS SIDE SEATS ELECTRIC HEATER ELEMENT FAILED AND OVER HEATED. THE CONTACT TURNED THE FEATURE OFF DUE TO THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT INDICATED THAT THE VEH
... ICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 06V197000 (SEATS). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 100,000. ...UPDATED 02/08/16 *BF... UPDATED 05/03/18*JBRead more
Incident date: Oct 15, 2015
TL* THE CONTACT OWNS A 2001 JEEP GRAND CHEROKEE. THE CONTACT STATED WHILE DRIVING AT APPROXIMATELY 10 MPH, THE STEERING WHEEL SEIZED AND REQUIRED EXCESSIVE FORCE IN ORDER TO STEER THE VEHICLE. AS A RESULT, THE CONTACT CRASHED INTO A TREE. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES REPORTED
... . THE VEHICLE WAS TOWED TO THE CONTACTS RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.Read more
Crash
Incident date: Nov 20, 2012
TL* THE CONTACT OWNS A 2001 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE HEATED SEATS SEIZED TO FUNCTION WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE HEATING ELEMENTS MALFUNCTIONED AND RECOMMENDED THAT THE ELEMENTS BE REPLACED. THE MANUFACTURER WAS MAD
... E AWARE OF THE FAILURE AND ADVISED THE CONTACT TO FILE A COMPLAINT. THE FAILURE MILEAGE WAS 98,000. UPDATED 02/12/16*LJ UPDATED 02/18/16.*JBRead more
Incident date: Sep 2, 2015
WHAT IS GOING WITH THE RECALL. HAD AN APPOINTMENT TO TAKE MINE JEEP IN IN SEPT. WHEN I GOT THERE THEY DID NOT HAVE THE HITCH TO GO ON THE BUMPER. I HAVEN'T HEARD FROM THEM. AND I DID NOT GET MY 100.00 GIFT CARD. I DID TAKE IT IN FOR THE INSPECTION AND THE LETTER I GOT SAID I WOULD GET IT THEN.
Incident date: Oct 6, 2015
I AM EXTREMELY CONCERNED ABOUT MY INSTRUMENT PANEL. THE PROBLEM IS THE VEHCILE IS HAVING ODD INTERMINENT ISSUES WITH THE INSTRUMENT PANEL. THE GAS LIGHT, THE TACHOMETER, THE SPEEDOMETER WILL STOP WORKING. THE INTERIOR LIGHTS WILL COME ON. THE WINDOWS WILL STOP WORKING, ETC. THIS POSES A DANGER SIN
... CE I DON'T KNOW HOW FAST I AM GOING AND MY ALL MY INTERIOR LIGHTS COME ON AT NIGHT. I AM EXTREMELY CONCERNED ABOUT SAFETY.Read more
Incident date: Mar 1, 2015
THE AIR BAG WARNING LIGHT CAME ON INTERMITTENTLY. IT DID THAT ABOUT EVER FIVE MINUTES. IT HAS DONE THAT SINCE THAT DATE. I TOOK IT TO THE FARICY BOYS JEEP DEALER IN COLORADO SPRINGS, THEY STATED THAT THE AIR BAG WAS NOT WORKING. I ASKED IF THIS WAS A SAFETY ITEM TO BE PAID FOR BY THE MANUFACTURE. HE
... SAID "NO." HE SAID I HAD TO PAY FOR THIS REPAIR IF I WANTED A NEW AIRBAG. I FIND THIS REPLACEMENT COST FOR THIS ITEM STRANGE FOR TWO REASONS. ONE: I BELIEVE THIS IS A SAFETY ITEM, AND TWO: AIRBAGS ARE BEING RECALLED FOR A NUMBER OF DIFFERENT CARS AT THIS VERY TIME AND ARE BEING REPLACED AT NO COST.Read more
Showing 50 of 1,128 complaints.
NHTSA Safety Investigations — JEEP GRAND CHEROKEE
Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.
PE — Closed
— Model Year: 2014
Powered vehicle rollaway
The Office of Defects Investigation (ODI) opened Preliminary Evaluation PE15-030 on August 20, 2015,to investigate 14 complaints alleging incidents of rollaway after intended shifts to Park in Model Year (MY) 2014 and 2015 Jeep Grand Cherokees vehicles. The MY 2014-2015 Grand Cherokee vehicles are e
... quipped with Monostable electronic (E-shift) gearshift assemblies supplied by ZF Group (ZF). The E-shift system operates electronically and the gear requested by the driver is transmitted from the shifter via the CAN Bus to the Transmission Control Module which makes the requested shift. The Monostable gearshift does not move into a detent but springs back to a centered/neutral position after the driver selects a gear and releases the shifter. A button on the shift knob must be depressed to shift out of Park, shift out of Neutral, and to shift from Drive to Reverse or Park.The gear selected is shown on a display in the dash and illuminated letters on the shifter. If the driver's door is opened when the gearshift is not in Park, a chime sounds and a message is displayed on the instrument panel to warn the driver.In addition, the engine Start/Stop push-button control logic does not permit normal engine shut-off when the transmission is not in Park. This logic may provide feedback to drivers who attempt to turn the engine off when the transmission is not in Park. However, this function does not protect drivers who intentionally leave the engine running or drivers who do not recognize that the engine is still running.NHTSA testing during PE15-030 indicates that operation of the Monostable shifter is not intuitive and provides poor tactile and visual feedback to the driver, increasing the potential for unintended gear selection.ODI?s analysis of the PE15-030 complaint and field report data identified 306 incidents of vehicle rollaway followingintended shifts to Park in the 2014-2015 Grand Cherokee. These resulted in 117 alleged crashes. Twenty-eight of the crashes reportedly caused injuries, including 3 with a fractured pelvis and 4 others requiring some degree of hospitalization (a ruptured bladder, fractured kneecap, broken ribs, damaged to right leg). Other injuries include reports of a broken nose, facial lacerations requiring stitches, sprained knees, severe bruising, and trauma to legs.An Engineering Analysis (EA16-002) has been opened to assess the scope, frequency, and safety-related consequences of the alleged defect. The Vehicle Owner Questionnaires (VOQs) associated with the closing of this Preliminary Evaluation are:10823099, 10822939, 10822442, 10820488, 10817252, 10810551, 10810051, 10809691, 10809024, 10807839, 10807416, 10794318, 10787947, 10787576, 10785790, 10783597, 10778854, 10775391, 10767488, 10766494, 10763333, 10763284, 10763082, 10762457, 10761498, 10760980, 10760729, 10760702, 10760081, 10759979, 10759669, 10759622, 10759568, 10759548, 10759533, 10759287, 10759278, 10759198, 10759186, 10759157, 10759131, 10759102, 10759082, 10759066, 10759047, 10759046, 10733158, 10730952, 10716526, 10711893, 10683556, 10679497, 10676998, 10668651, 10662619, 10662308, 10631167, 10605865, 10583366, 10567538, 10555901, and 10537653.Read more
PE — Closed
— Model Year: 2015
False Positive Automated Braking
On June 1, 2015, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE15-021 to investigate 9 complaints alleging incidents of unintended braking in model year (MY) 2014 Jeep Grand Cherokee vehicles, including 2 alleging incidents of full ABS braking.ODI expanded the scope to in
... clude MY 2015 Grand Cherokee vehicles and identified a total of 176 incidents in complaints provided by FCA or submitted to ODI by consumers.ODI conducted the following work to assess the alleged defect in the subject vehicles:1) evaluated the design of the subject Forward Collision Warning (FCW) system, including the maximum braking authority during automated braking; 2) analyzed the frequency and severity of field incidents of unintended braking; 3) analyzed warranty data for evidence of system faults that may be related to the alleged defect; and 4) reviewed the performance of the subject system in testing conducted as part of NHTSA?s 2014 Automatic Emergency Braking (AEB) test program.ODI?s analysis found that the maximum brake activations that can be commanded by the subject system are limited in both braking force and duration.The system is not capable of achieving full ABS braking, as alleged in some complaints, unless driver brake application triggers the Advanced Brake Assist (ABA) mode.Analysis of field data found that unintended braking events occur randomly for a variety of causes and are not driven by any single environmental factor, traffic condition, or vehicle fault.The incidents involve short duration moderate braking events with minimal changes in vehicle speed.None of the incidents resulted in crash or injuries.The subject vehicles performed as well or better than peer vehicles in testing conducted as part of NHTSA?s AEB test program.This preliminary evaluation is closed. The closing of this investigation does not constitute a finding that a safety related defect does not exist. For additional information, see the closing resume appendix and the investigation file for PE15-021.Read more
RQ — Closed
— Model Year: 2002
Jeep inadvertent air bag deployment
The Office of Defects Investigation (ODI) opened an investigation based on consumer allegations of inadvertent air bag deployments (IABD) occurring after the recall remedy for NHTSA recall 12V-527 had been installed on recalled model year (MY ) 2002-2003 Jeep Liberty and MY 2002-2004 Jeep Grand Cher
... okee vehicles manufactured by Fiat Chrysler Automobiles (FCA).The recall was in response to the Office of Defects Investigation (ODI) investigation EA12-001 during which data provided by FCA indicate that the air bag circuitry inside the Occupant Restraint Control (ORC) module can degrade. ORC degradation can result in an inadvertent air bag deployment, without a crash or impact, while the vehicle is being operated.An IABD may involve frontal, side and belt pretensioner devices, and may result in injuries consisting of burns, cuts and bruises to the upper body region, and or the potential for a loss of control and or crash.The remedy FCA developed for 12V-527 consisted of installing an in-line jumper harness with an integrated electrical filter for the circuits that connect to the air bag modules (squib circuits).This filter is intended to eliminate transient electrical spikes to the ORC which FCA asserted are responsible for the IABDs.ODI has identified a total of 9 NHTSA complaints across all affected vehicles indicating an IABD event occurring after the vehicle had previously been remedied under 12V-527.In addition, FCA reported 12 additional complaints of post-remedy IABD events. The IABD events took place both while driving and while the vehicle was stationary. Six customers incurred injuries consistent with air bag deployments however no crashes were reported.As a response to this investigation, FCA has issued 2 new recalls involving the IABD.On January 27, 2015 FCA notified ODI that it would conduct a safety recall (15V-046) to remedy potential IABD events occurring in 753,176 MY02-03 Jeep Liberty vehicles built through 03/28/03 and MY 2002-2004 Jeep Grand Cherokee vehicles built through 5/23/03.Note that this recall, which was scoped based on field IABD events does not include all MY 2003 Liberty or MY 2004 Grand Cherokee manufactured with the same level ORC module.According to FCA, the ORC degradation and subsequent electrical overstress condition that causes the air bags to deploy inadvertently is not fully remedied with the filter installed during the 12V-527 campaign.To remedy IABDs under 15V-046, FCA will install a new design ORC module using a next generation electrical architecture.The next generation architecture has been used in other non-subject vehicles for many years without evidence of IABD events occurring.In addition to this recall, on October 15, 2015 FCA advised NHTSA that it would conduct safety recall 15V-673 to remedy potential IABD events in the remaining 284,089 MY 2003 Jeep Liberty and MY 2004 Jeep Grand Cherokee vehicles manufactured with the earlier generation ORC module that were not previously recalled.FCA initially did not recall these populations due to the lack of known IABD events.However, FCA is now aware of 7 IABD events occurring in this population. After consultation with ODI regarding the long term durability and noise toughness of the earlier ORC architecture, FCA decided to recall this population also.The recall actions initiated by the manufacturer address the safety risks identified by the investigation.Accordingly, the investigation is closed.The ODI reports cited above can be reviewed at http://www-odi.nhtsa.dot.gov/owners/SearchSafetyIssues under the following identification (ODI) numbers: 10622092, 10629705, 10619008, 10618842, 10626762, 106404Read more
EA — Closed
— Model Year: 2013
Headliner Fires
On July 1st, 2014 Chrysler Group LLC (Chrysler) notified the Office of Defects Investigation (ODI) that it would conduct a safety recall to remedy a wiring-related fire hazard on the headliner of approximately 661,888 model year (MY) 2011-2014 Jeep Grand Cherokee and Dodge Durango vehicles manufactu
... red between January 5, 2010 and December 11, 2013 (see NHTSA Safety Recall 14V-391), with notifications to begin in August 2014. According to Chrysler, the fire is caused by an electrical short in the vanity lamp wiring for either one of the sun visors mounted on the vehicle. The sun visors are mounted to the roof of the vehicle through the headliner with three metal screws. It is possible for the sun visor wiring to be pierced by one of these screws either during initial vehicle assembly or later headliner area repairs which may cause an electrical short potentially resulting in fire.ODI opened an investigation involving MY 2011-2013 Jeep Grand Cherokee and Dodge Durango vehicles based on consumer reports of headliners catching fire at the front of the passenger's compartment near the sun visors. Complainants reported failure symptoms that ranged from discoloration to open flame burning of the headliner and/or sun visor material. Complainants reported a burning plastic smell and smoke from the headliner, often occurring while the vehicle was in motion. Damage ranged from a small burn spot on the headliner to a near complete burn of the vehicle resulting in a total loss; sunroof damage/glass shattering occurred in some cases. Incidents are more likely to occur when the ignition key is in the on position.However, several vehicles continued to burn after the key was turned off, and key-off fires, while highly unlikely, cannot be fully eliminated as a potential problem. The earliest incidents chronologically were often associated with vehicle assembly or in-plant repair procedures. Chrysler revised assembly and in-plant repair procedures for the headliner which reduced the number of fields incidents.However, anytime a repair is made to the headliner of the vehicle there could still be a risk of shorting the wiring and creating a hazard.Dealership technicians will inspect the vehicles for damaged wiring caused by an improper service procedure and repair any damage. Also, all vehicles will have a plastic guideway installed on each sun visor that routes the wiring away from the attachment screws preventing the wiring from being shorted. All MY 2011-2014 Grand Cherokee and Dodge Durango built before December 11, 2013 are affected by the recall; vehicles manufactured after this date had the guideway installed during vehicle production.ODI received a total of 6 complaints as of June 2014, all of which reported a fire and two of which alleged related injuries. All 6 incidents occurred while the vehicle was being driven. In each case the driver smelled smoke and witnessed the headliner burning on either the driver or passenger side. Two complaints indicate smoke inhalation injuries to the driver. In response to ODI's information request letters of 8/28/2013 and 2/26/2014, Chrysler provided consumer and warranty data which was received by ODI on 10/7/2013 and 3/19/2014. Analysis of the Chrysler data indicated a total of 91 unique incidents related to the investigation of which about two thirds reported an open flame and smoke, the remaining showed only small burn marks with no visible flame. Three Chrysler reports indicated injuries consisting of minor burns on the customer?s hands and smoke inhalation.The investigation is closed on the basis of the recall action the manufacturer has undertaken which is sufficient to address NHTSA?s conRead more
PE — Closed
— Model Year: 2012
Headliner Fires
The Office of Defects Investigation (ODI) has identified 5 reports of vehicle headliners catching fire at the front of the vehicle near the sun visors on Jeep Grand Cherokees.Customers reported a range of fire conditions ranging from minor overheating to an open flame at the headliner and/or sun vis
... or material while driving the vehicle. In some reports the fire spread to the front seats and/or door panels of the vehicle.In one report, the sunroof was damaged causing the glass to shatter.The cause of these fires is an electrical short in the vanity lighting wiring circuit that is routed to either one of the sun visors.The sun visors are mounted to the roof of the vehicle through the headliner with three screws.The sun visor wiring may be penetrated, or pierced by one of these screws either during initial vehicle assembly or subsequent headliner area repairs.The piercing causes an electrical short that could result in a fire.There is no dedicated fuse for the affected circuit so the electrical short can continue until the short clears or the vehicle is keyed off.The Dodge Durango uses the same headliner assembly, and Chrysler indicates there are similar headliner fire incidents affecting this model. Therefore, these vehicles have been added to the scope of the investigation.Analyzing the data received from Chrysler along with ODI reports indicates there may be a total of 52 unique fire incidents (including 3 injury allegations) on Grand Cherokee and Durango vehicles which ODI will continue to evaluate during the investigation.Based on ODI's evaluation of currently available data, this investigation is being upgraded toEngineering Analysis EA14-001.The ODI reports cited above can be reviewed at http://www-odi.nhtsa.dot.gov/owners/SearchSafetyIssues under the following identification (ODI) numbers: 10536895, 10556110, 10522665, 10522159, 10515592Read more
PE — Closed
— Model Year: 2012
Power steering hose failure
The Office of Defects Investigation (ODI) analyzed complaint data provided by Chrysler as well as complaints submitted to ODI from consumers. ODI's analysis identified a total of 24 unique reports indicating power steering hose blow-offs resulting from a dislodged power steering cooler turbulator fi
... n in some early production vehicles.According to Chrysler, a dislodged fin can occur when the turbulator is inserted into the power steering cooler or loaded into the assembly machine.A dislodged fin may block the flow of power steering fluid creating excess back-pressure in the power steering system leading to the possibility of a return hose blow-off.Chrysler and its power steering cooler supplier, Dana, modified the cooler assembly process to address factors that may contribute to hose blow-offs. The redesigned turbulator assembly stations were completely implemented in production by April 2012.During PE12-020, Chrysler identified occurrences where the power steering return hose may blow-off at the power steering cooler.This is a condition that typically occurs early in the life of the vehicle with 65% occurring at less than 2,000 miles and 96% occurring with less than 8,000 miles. The data also shows that 88% of the conditions occurred with less than 4 months in service. Over 50% of the blow-off complaints occurred on vehicles with build dates between November 22, 2011 and December 23, 2011. None of the conditions occurred with more than 12,000 miles or 7 months in service. Chrysler?s complaint analysis indicates up-to 14 additional vehicles may experience the hose blow off condition.None of the 24 unique reports with the hose blow-off condition alleged smoke or fire in the engine compartment. In the event of a blow-off, it is highly unlikely for power steering fluid to reach any of the ignition sources in the engine compartment and result in an engine fire. Complaint analysis identified five reports alleging engine compartment fires that resulted from other or unknown causes, including one attributed to an overheated transmission fluid. Two fires of unknown cause cited in the opening resume for PE12-020 involved vehicles equipped with V8 SRT 6.4L engines which are not equipped with the steering system affected by the turbulator fin concern. ODI will continue to monitor field experience in Jeep Grand Cherokee vehicles equipped with that engine.There have been no reports of loss of steering control, crashes or injuries as result of this condition.Additionally, all affected vehicles that may have experienced a hose blow-off condition were repaired under Chrysler?s 3 year/36,000 mile manufacturer?s warranty at no cost to the owner and supplier?s process improvements put in place have eliminated the likelihood of power steering hose blow offs. There is no indication of loss of motive power or unreasonable safety risk associated with the alleged defect in the subject vehicles. This preliminary evaluation is closed.The ODI reports cited above can be viewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers (ODI Nos.): 10465379, 10461736, 10459178.Read more
EA — Closed
— Model Year: 2001
Crash Related Fuel Tank Fires
ODI has completed an extensive analysis of rear crash fuel tank system integrity data for the subject Jeep Cherokee, Grand Cherokee and Liberty vehicles (SVs).As of June 2013, ODI knew of 56 post-collision fatal fires, 28 non-fatal fires, and 6 fuel leak incidents (totaling 90 incidents, 75 fataliti
... es and 58 injuries) involving the SVs.Based on this analysis, ODI issued a Recall Request Letter (RRL) on June 3, 2013 requesting that Chrysler recall the Grand Cherokee and Liberty vehicles due to the rate of fatal, non-fatal fire, and fuel leak incidents when compared to peer vehicles (compact and medium SUVs) built during the same time period.In the RRL, ODI described how the location of the aft-mounted fuel tank made the SVs vulnerable to rear impact crash fuel tank failures.During the analysis, besides the high speed/high severity crashes present in both the SV and peer vehicles, ODI observed a significant number of low and moderate speed rear impact crash related fires and leaks, particularly in the Liberty.The data also demonstrated that SVs originally equipped with towing hitch receivers (trailer hitches) appeared to be under-represented in rear-impact related fuel tank failures.In the RRL, ODI requested that Chrysler provide its response by June 18, 2013, otherwise NHTSA might proceed to an Initial Decision that the SVs contain a safety-related defect.Chrysler responded to the RRL on June 4, 2013 and vigorously disputed the tentative findings of the RRL.Among other things, Chrysler argued that the SVs had an overall safety record superior to their peers, met or exceeded all applicable federal motor vehicle safety standards (FMVSS) and only experienced fires in severe high energy rear impacts.Nonetheless, while continuing to maintain that the SVs did not contain a safety-related defect, Chrysler proposed a recall (13V-252) of approximately 2.5M (1.6M currently registered) model year (MY) 1993 - 1998 Grand Cherokee (ZJ) and MY 2002-2007 Liberty (KJ) vehicles on June 18, 2013.The recall remedy submitted by Chrysler would employ a hitch receiver assembly consisting of a steel cross-member behind the fuel tank with forward-projecting arms bolted to the frame rails on either side of the fuel tank.For the MY 1999 - 2004 Grand Cherokee, Chrysler indicated it would conduct a customer satisfaction campaign and inspect vehicles equipped with aftermarket tow hitch receivers, and if necessary, replace any such hitch receivers whose conditionmay increase the risk of fuel system failure in rear crashes.Examination of the available data established that the MY 1999 - 2004 Grand Cherokee did not pose the same magnitude of safety risk as the MY 1993 - 1998 Grand Cherokee and MY 2002-2007 Liberty, particularly in low and moderate speed rear impacts.Because the agency has concluded that the vehicles do not present an unreasonable risk to safety, ODI is closing its investigation of the MY 1999 - 2004 Grand Cherokee.Although it was not within the scope of the Petition initiating this investigation or the Preliminary Evaluation preceding this EA, ODI also examined the performance of the MY 1993 - 2001 Cherokee as part of this investigation.NHTSA's assessment of the available data for the Cherokee did not establish an unreasonable risk in comparison to peer vehicles.ODI does not approve proposed defect remedies.While offering to install hitch receiver assemblies on the MY 1993-1998 Grand Cherokees and 2002-2007 Liberty, Chrysler did not, in ODI's view, provide enough evidence demonstrating the effectiveness of the proposed remedy in rear impacts.The Complete Summary for this Closing Resume (EA12-005) can be seen byRead more
PE — Closed
— Model Year: 2000
Crash Related Fuel Tank Fires
NHTSA has conducted extensive analysis of the data regarding fuel tank integrity for the model year (MY) 1993-2004 Jeep Grand Cherokee (JGC). As a result of that work, the agency has decided to upgrade its safety defect investigation to an Engineering Analysis and to expand the scope of vehicles inc
... luded in the investigation. NHTSA's assessment of the data collected during this investigation indicates that rear-impact-related tank failures and vehicle fires are more prevalent in the JGC than in the non-Jeep peer vehicles. In addition, the agency's analysis of its FARS data for the peer vehicles and three Jeep models shows a higher incidence of rear-impact, fatal fire crashes for the Jeep products.PE10-031 had focused on the fuel tank system integrity of the JGC vehicles during rear-end collisions and impacts.The fuel tank is located at the rear of the vehicle, between the bumper and axle, and is manufactured from a plastic material (HDPE).Three peer vehicles (across the same MY range as the JGC) were identified for comparative assessment: the Chevrolet Blazer, Ford Explorer, and Toyota 4Runner.ODI has collected and assessed a significant volume of data for the JGC and three peer vehicles under the Defect Petition (DP) 09-005 and PE10-031, much of which was either provided by the petitioner or by the subject and peer manufacturers in response to ODI's information request letters.NHTSA has also utilized its FARS database.Fatal crash data was collected for the JGC and its three peers, along with data for two other Jeep vehicles, the Cherokee and Liberty, which were also manufactured with rear mounted fuel tanks and assessed by ODI as Jeep peer vehicles.Based on the agency's current analysis, ODI is upgrading its investigation to determine whether the subject vehicles contain a defect that presents an unreasonable risk to safety.The subject vehicles for EA12-005 will be MY 1993-2004 JGC, MY 1993-2001 Cherokee, and MY 2002-2007 Liberty; the estimated production volumes for these vehicles is approximately 5.1 million, although attrition is a factor for the older vehicles.Please note that the counts shown in the above failure report summary are for the JGC only (values shown in the total column are unique).Data for the other Jeep models and possibly other peer models will be collected during the investigation.The ODI reports cited above can be reviewed online at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification (ODI) numbers:506249, 549376, 734783, 869217, 10009553, 10335943, 10351589, 10351980, 10357528.Read more
DP — Closed
— Model Year: 2002
Fuel Storage System Crash Related Fires
In a letter dated October 2, 2009, the Center for Auto Safety (CAS) petitioned NHTSA to open a defect investigation and recall model year 1993-2004 Jeep Grand Cherokees.CAS alleged that the subject vehicles have defective fuel tank storage systems that present a fire hazard in crashes. CAS alleged t
... hat the plastic fuel tank's placement behind the rear axle and below the rear bumper, and the lack of adequate shielding, make it more vulnerable to rupture or leakage from a rear-impact by another vehicle (including damage from other components located on the Grand Cherokee), or in the case of rollover crashes, from other external objects.CAS also alleged that the fuel filler neck tears off in crashes.In its petition, CAS cites data from NHTSA's Fatality Analysis Reporting System (FARS) showing 172 fatal fire crashes with 254 fatalities involving the subject vehicles from calendar years 1992 through 2008.CAS stated that there have been at least 44 crashes with 64 total fatalities (subject and non-subject vehicles) where fire was entered as the Most Harmful Event (MHE) in the FARS database.In response to the CAS petition, ODI made a preliminary examination of available data.FARS data showed 2,988 occupants of the subject vehicles have died in crashes since 1992.Of those, 55 died in 44 crashes where fire was listed as the Most Harmful Event.Identifying crashes most likely associated with the alleged defect as described by CAS (defined as the subject vehicle being struck at the 5, 6 or 7 o'clock positions) isolated 10 crashes with 13 occupant fatalities.ODI also reviewed the Vehicle Owner Questionnaires (VOQ) database and identified 12 reports alleging A) a post-crash fuel tank leak and/or B) a post-crash fire potentially related to a fuel tank leak.Of the 12 reports, 10 involved fires (two involved fuel leaks only) with 9 alleged injuries and 1 alleged fatality.The existence of these post-crash fires does not, by itself, establish a defect trend.Further review and investigation into these incidents is needed to determine the existence of any relationship between the alleged defect and each fire or leak.It should be noted that ODI also conducted a preliminary review of the Early Warning Reporting (EWR) data that did not find the subject vehicles to be over-represented for post-crash fires.ODI's initial review neither supports nor excludes the possibility that a defect exists in the subject vehicles.However, ODI has always taken the position that vehicle fires pose a significant safety risk.Accordingly, ODI has granted the petition to further investigate the conditions associated with post-crash fires in these vehicles.Read more
EA — Closed
— Model Year: 2000
FAN BLADE FAILURE (ENGINE COOLING FAN)
DAIMLERCHRYSLER CORPORATION (DCC) HAS NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL (06V199) OF CERTAIN JEEP GRAND CHEROKEE VEHICLES TO REPLACE THE ENGINE'S ELECTRIC MOTOR DRIVEN COOLING FAN. THE 182,875 VEHICLES INCLUDED IN THE RECALL ARE MODEL YEAR (MY) 2002 EQUIPPED WITH 4.0 LITER (SIX
... CYLINDER) ENGINES MANUFACTURED FROM FEBRUARY 4, 2002 THROUGH JUNE 17, 2002; AND MY 2000 EQUIPPED WITH EITHER THE 4.0 LITER (SIX CYLINDER) OR THE 4.7 LITER (EIGHT CYLINDER) ENGINE MANUFACTURED FROM JANUARY 31, 2000 THROUGH JUNE 12, 2000.DCC NOTED THAT THEIR ANALYSIS OF FAILED PARTS SHOWED EVIDENCE OF BRITTLE FRACTURE OF THE FAN BLADE.DCC FURTHER STATED, POOR BONDING BETWEEN THE RESIN MATERIAL AND THE GLASS FIBERS WAS OBSERVED, WHICH MAY BE ATTRIBUTED TO THE INJECTION MOLDING PROCESS. SINCE THE ROOT CAUSE OF FAN FAILURE COULD NOT BE CONCLUSIVELY IDENTIFIED DCC DECIDED THE RECALL SCOPE WOULD BE DETERMINED BY THE BUILD DATE RANGE OF THE COMPLAINT VEHICLES.THERE WERE 48 REPORTS FOR MY 2000, AND 196 FOR MY 2002.ODI WILL CONTINUE TO MONITOR THIS ISSUE FOR REPORTS ON VEHICLES OUTSIDE OF THE RECALL SCOPE.Read more
PE — Closed
— Model Year: 2002
ENGINE COOLING FAN BLADE FAILURE
THIS INVESTIGATION WAS OPENED ON JULY 13, 2005, BASED ON FOUR ODI CONSUMER REPORTS.ODI CONTACTED ALL OF THOSE COMPLAINANTS AND EACH OF THEM REPORTED THAT PIECES OF THE BROKEN FAN BLADE HAD DAMAGED THE RADIATOR AND PENETRATED THROUGH THE PROTECTIVE FAN SHROUD.SINCE OPENING THE INVESTIGATION, ODI HAS
... RECEIVED 12 NEW CONSUMER REPORTS.IN ITS RESPONSE TO ODI'S PRELIMINARY EVALUATION INFORMATION REQUEST DAIMLERCHRYSLER CORPORATION PROVIDED ADDITIONAL OWNER REPORTS AND WARRANTY DATA.THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO ENGINEERING ANALYSIS EA05-020 TO FURTHER STUDY THE ISSUES REGARDING THE ALLEGED FAN FAILURES.Read more
EA — Closed
— Model Year: 1995
HOOD LATCH FAILURE
ODI OPENED EA02-029 TO DETERMINE WHETHER A SAFETY-RELATED DEFECT TREND EXISTED IN THE MY 1997 JEEP GRAND CHEROKEE HOOD LATCH ASSEMBLIES.DURING EA02-029, THERE WAS NO SPECIFIC FAILURE MECHANISM IDENTIFIED THAT COULD DIFFERENTIATE THE MY 1997 VEHICLES FROM OTHER VEHICLES CONTAINING THIS SAME HOOD LATC
... H ASSEMBLY OR COULD ACCOUNT FOR THEIR HIGHER COMPLAINT RATE.AS A RESULT, ODI EXPANDED THE SCOPE OF THIS INVESTIGATION TO INCLUDE ALL GRAND CHEROKEE VEHICLES EQUIPPED WITH THE SUBJECT HOOD LATCH ASSEMBLIES.IN PERFORMING EA02-029, IT WAS DETERMINED THAT SOME OF THE SECONDARY HOOD LATCHES IN THE SUBJECT VEHICLES MAY EXHIBIT INCREASED OPERATING FRICTIONAL RESISTANCE; HOWEVER, SINCE NONE OF THE PRIMARY HOOD LATCHES SHOWED ANY EVIDENCE OF MECHANICAL OR OPERATIONAL DEFICIENCY AND THE COMPLAINT RATE OF HOOD FLY-UPS MEASURED OVER AN EXTENDED EXPOSURE TIME WAS LOW, A SAFETY-RELATED DEFECT TREND HAS NOT BEEN IDENTIFIED AT THIS TIME.Read more
PE — Closed
— Model Year: 1998
HOOD LATCH
There is no summary currently available
EA — Closed
— Model Year: 1999
ROLL-AWAY IN REVERSE WHEN PARKED
DAIMLERCHRYSLER HAS RECALLED THE ZJ MODELS TO INCORPORATE A SECONDARY DETENT SPRING INTO THE SHIFTER.EVEN THOUGH THE WJ 6 CYL. VEHICLES USE THE SAME MANUAL DETENT LEVER THAT AS THE VEHICLES IN THE RECALL POPULATION, ODI BELIEVES THAT THE WJ REDESIGNED SHIFTER, WHICH IMPROVES FLOOR SHIFTER FUNCTIONAL
... ITY AND ERGONOMICS, HELPS TO PROVIDE FEEDBACK TO THE DRIVER TO INDICATE WHETHER ?PARK? HAS OR HAS NOT BEEN ACHIEVED.ALTHOUGH THE INVESTIGATOR WAS ABLE TO INDUCE A ?FALSE PARK? IN THE WJ PLATFORM FOR 6 CYL. VEHICLES, THE LEVEL OF DIFFICULTY WAS GREATER THAN THAT REQUIRED FOR ALL ZJ MODELS, AND THE COMPLAINT RATE WAS SIGNIFICANTLY LOWER THAN THE RECALLED ZJ POPULATION.FURTHER, THE ODI INVESTIGATOR WAS ALSO ABLE TO CREATE A ?FALSE PARK? IN PEER VEHICLES WITH THE SAME LEVEL OF DIFFICULTY AND FREQUENCY AS THE SUBJECT VEHICLE WJ PLATFORM.THE WJ COMPLAINT RATE WAS INFLATED DUE TO NATIONAL EXPOSURE THROUGH THE PRESS. THE COMPLAINT RATE PRIER TO THE JULY 5, 2001 MEDIA COVERAGE FOR THE WJ VEHICLES IS SIMILAR TO THE PEER VEHICLE INCIDENT RATE.BASED ON THE ABOVE, A SAFETY-RELATED DEFECT TREND HAS NOT BEEN IDENTIFIED AT THIS TIME IN THE WJ POPULATION.ACCORDINGLY, THIS INVESTIGATION IS CLOSED WITH A SAFETY RECAL FOR THE ZJ PLATFORM ONLY.Read more
PE — Closed
— Model Year: 1996
INADVERTENT ROLLAWAY IN REVERSE PARK
DP — Closed
— Model Year: 1993
VISCOUS COUPLING FAILURE
ALLEGED THAT THE VISCOUS COUPLING IN THE TRANSFER CASE OF HIS 1993 GRAND CHEROKEE VEHICLE FAILED WHICH AFFECTED STEERING, BRAKING AND STARTING OF THE VEHICLE.
PE — Closed
— Model Year: 1994
REAR AXLE SHAFT SEPARATION
THIS INVESTIGATION WAS OPENED TO EXAMINE THE FAILURE MODE AND THE RISK TO MOTOR VEHICLE SAFETY POSED BY ALLEGATIONS OF REAR AXLE SEPARATIONS.THE REAR AXLE SHAFT AND HOUSING DESIGN IS TYPICAL OF THOSE IN WHICH THE WEIGHT OF THE VEHICLE IS CARRIED ON THE AXLE HOUSING.THE LEFT AND RIGHT AXLE SHAFTS, SU
... PPORTED BY ROLLER BEARINGS, ARE SITUATED INSIDE THE AXLE HOUSING.THE INBOARD SPLINED END OF THE AXLE SHAFT RECEIVES POWER TRANSMITTED FROM THE DIFFERENTIAL ASSEMBLY, PROVIDING TORQUE TO THE REAR WHEELS.THE ALLEGATIONS ARE THAT THE AXLE SHAFT FAILS, RESULTING IN THE SEPARATION OF A WHEEL AND AXLE HUB ASSEMBLY OR THE ENTIRE AXLE SHAFT AND WHEEL ASSEMBLY, DEPENDING ON THE LOCATION OF THE AXLE SHAFT FAILURE.AS IDENTIFIED BY CHRYSLER, THE SUBJECT REAR AXLES ARE DANA 35C AND 35CM MODELS, WHICH HAVE BEEN USED ON THE SUBJECT VEHICLES SINCE THE 1990 MODEL YEAR.A SAFETY DEFECT TREND WITH RESPECT TO THE SUBJECT AXLE SHAFTS HAS NOT BEEN IDENTIFIED.SEE HARD COPY RESUME FOR FULL TEXT OF SUMMARY.Read more
EA — Closed
— Model Year: 1993
QCK-CONNECT FUEL LINE FAIL
There is no summary currently available
EA — Closed
— Model Year: 1993
FUEL TANK LEAKAGE
There is no summary currently available
PE — Closed
— Model Year: 1994
QUICK-CONNECT FUEL LINE FAILURE
There is no summary currently available
PE — Closed
— Model Year: 1993
STEERING SHAFT FAILURE
There is no summary currently available
PE — Closed
— Model Year: 1993
FUEL TANK LEAKAGE
There is no summary currently available
PE — Closed
— Model Year: 1993
REAR LIFTGATE LATCH
There is no summary currently available