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NHTSA Campaign 25V472000

SEATS:MID/REAR ASSEMBLY:HEAD RESTRAINT

Issued by Chrysler (FCA US, LLC) · Reported Jul 17, 2025 · 121,398 vehicles affected

What's wrong

Chrysler (FCA US, LLC) is recalling certain 2023-2024 Jeep Grand Cherokee and Jeep Grand Cherokee L vehicles. The second-row seat head restraints may not lock in the upright position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 202, "Head Restraints."

Consequence

Head restraints that do not lock can result in an increased risk of injury to seat occupants during a crash.

Remedy

Dealers will inspect and replace both second-row seat head restraints, as necessary, free of charge. Owner notification letters were mailed September 5, 2025. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 20C.

Vehicles affected by this recall

Make Model Year Units
JEEP GRAND CHEROKEE 2023 121,398
JEEP GRAND CHEROKEE 2024 121,398
JEEP GRAND CHEROKEE L 2023 121,398
JEEP GRAND CHEROKEE L 2024 121,398

Source: NHTSA Campaign 25V472000 on nhtsa.gov. To check the current repair status for a specific vehicle, use our free VIN decoder.