1997 JEEP GRAND CHEROKEE

11 recalls, 1,433 complaints - 117 TSBs

FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY

Defect Description

Chrysler Group LLC (Chrysler) is recalling certain model year 1993-1998 Jeep Grand Cherokee and 2002-2007 Jeep Liberty vehicles. The fuel tanks in these vehicles are at risk of failure and leakage in certain rear impacts.

Consequence

A fuel leak in the presence of an ignition source may result in a fire.

Remedy

Owners may take their vehicles to dealers and the dealers will perform a free inspection of the rear structure. On vehicles in the recall that are not equipped with a tow hitch, Chrysler will install a Chrysler designed tow hitch free of charge, provided the condition of the vehicle can support pro... Read more

1,560,000 vehicles affected

Manufacturer: Chrysler Group LLC

EXTERIOR LIGHTING:HEADLIGHTS

Defect Description

DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES... Read more

Consequence

DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.

Remedy

DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.

42,540 vehicles affected

Manufacturer: DOPE, INC.

EXTERIOR LIGHTING

Defect Description

SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES... Read more

Consequence

DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.

Remedy

SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.

16,270 vehicles affected

Manufacturer: SABERSPORT

VISIBILITY:GLASS, SIDE/REAR

Defect Description

CERTAIN CURVED TEMPERED REPLACEMENT GLASS MANUFACTURED BY HANGZHOU SAFETY GLASS LTD AND SUPPLIED TO SAFELITE BY AUTO TEMP INC., IDENTIFIED AS DOT-430, AND SOLD FOR USE ON CERTAIN DOMESTIC AND FOREIGN VEHICLES MAY NOT BREAK INTO SMALL PIECES AS EXPECTED OF TEMPERED GLASS AND FAILS TO CONFORM TO FEDER... Read more

Consequence

IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT(S) MAY BE SERIOUSLY INJURED BY SHATTERED GLASS.

Remedy

SAFELITE WILL NOTIFY ITS RETAIL CUSTOMERS AND REPLACE THE GLASS FREE OF CHARGE. RETAIL CUSTOMERS CAN CONTACT SAFELITE TOLL FREE AT 1-888-843-2906. SAFELITE WILL NOTIFY ITS WHOLESALE CUSTOMERS AND REIMBURSE WHOLESALE CUSTOMERS FOR CURRENT INVENTORY AND AT A SPECIFIED RATE FOR REPLACING THEIR CUSTOMER... Read more

1,657 vehicles affected

Manufacturer: SAFELITE FULFILLMENT, INC.

EXTERIOR LIGHTING

Defect Description

CERTAIN PRO-A MOTORS CORNER LAMPS, TURN SIGNALS, AND HEADLIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE D... Read more

Consequence

WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.

Remedy

PRO-A MOTORS WILL NOTIFY OWNERS AND OFFER TO REPURCHASE THE LAMPS. THE RECALL BEGAN ON APRIL 3, 2006. OWNERS MAY CONTACT PRO-A MOTORS AT 323-838-2988.

61,944 vehicles affected

Manufacturer: PRO-A MOTORS, INC.

SERVICE BRAKES, HYDRAULIC

Defect Description

CERTAIN AFTERMARKET BRAKE HYDRAULIC MASTER CYLINDERS SOLD AS REPLACEMENT BRAKE CYLINDERS FOR CERTAIN FORD, DAIMLERCHRYSLER, AND JEEP PASSENGER VEHICLES. THESE BRAKE CYLINDERS WERE SOLD UNDER THE BRAND NAMES OF NAPA, RAYBESTOS, AIMCO, AC DELCO, CARQUEST, BENDIX, AND WAGNER. ONLY PRODUCTS THAT WERE ... Read more

Consequence

LOSS OF BRAKE FLUID CAN LEAD TO A DECREASE IN BRAKE LINE PRESSURE AND AN INCREASE IN STOPPING DISTANCE, WHICH CAN RESULT IN A VEHICLE CRASH.

Remedy

AFFINIA (BRAKE PARTS, INC.) WILL REPLACE THE SUBJECT BRAKE HYDRAULIC MASTER CYLINDERS FREE OF CHARGE. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS CAN CONTACT AFFINA GROUP CUSTOMER SERVICE AT 1-800-323-0354.

7,440 vehicles affected

Manufacturer: BRAKE PARTS, INC.

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

Defect Description

CERTAIN AFTERMARKET AIRTEX ELECTRIC FUEL PUMPS INSTALLED FOR USE AS REPLACEMENT EQUIPMENT FOR CERTAIN 1997-2004 JEEP WRANGLER; 1997-2001 JEEP CHEROKEE; 1997-2004 JEEP GRAND CHEROKEE; AND 2000-2003 DODGE DAKOTA VEHICLES. THE PLASTIC ELECTRICAL GROMMET CONNECTORS AT THE TOP OF THE FUEL PUMP MODULE AR... Read more

Consequence

IN THE PRESENCE OF AN IGNITION SOURCE, A FUEL LEAK COULD RESULT IN A FIRE.

Remedy

AIRTEX WILL NOTIFY ITS CUSTOMERS AND WILL REPLACE THE AFFECTED FUEL PUMPS FREE OF CHARGE. THE RECALL BEGAN ON JANUARY 25, 2006. OWNERS MAY CONTACT AIRTEX CUSTOMER SERVICE DEPARTMENT AT 1-800-880-3056.

7,291 vehicles affected

Manufacturer: AIRTEX PRODUCTS

POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT

Defect Description

ON CERTAIN SPORT UTILITY VEHICLES, IF A DRIVER HAS NOT PLACED THE SHIFTER LEVER FULLY INTO THE "PARK" POSITION AND LEAVES THE VEHICLE RUNNING, THE VEHICLE MAY UNEXPECTEDLY MOVE REARWARD AFTER SEEMING TO BE STABLE.

Consequence

INADVERTENT MOVEMENT OF THE VEHICLE COULD RESULT IN A CRASH.

Remedy

DEALERS WILL INSTALL A SECONDARY DETENT SYSTEM TO THE FLOOR SHIFTER ASSEMBLY. DAIMLERCHRYSLER SENT INTERIM NOTICES TO OWNERS CONCERNING THIS PROBLEM ON MARCH 22, 2002. OWNER NOTIFICATION BEGAN SEPTEMBER 23, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE D... Read more

1,620,000 vehicles affected

Manufacturer: DAIMLERCHRYSLER CORPORATION

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR

Defect Description

VEHICLE DESCRIPTION: PASSENGER AND MULTI-PURPOSE VEHICLES ORIGINALLY SOLD OR CURRENTLY REGISTERED IN THE STATES OF CONNECTICUT, ILLINOIS, INDIANA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, OR WISCONSIN, AND THE DISTRI... Read more

Consequence

THE REDUCED STRENGTH CAN ALLOW THE CAST IRON WEAR SURFACE TO SEPARATE FROM THE HUB, REDUCING THE BRAKE EFFECTIVENESS OF THE VEHICLE.

Remedy

DEALERS WILL REPLACE THESE ROTORS WITH ROTORS THAT ARE COATED WITH A CORROSION PROTECTION.

589,000 vehicles affected

Manufacturer: DAIMLERCHRYSLER CORPORATION

FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY

Defect Description

VEHICLE DESCRIPTION: MULTI-PURPOSE PASSENGER VEHICLES. THE FUEL TANK MOUNTED FUEL LEVEL SENDING UNIT ACCURACY CAN DEGRADE OVER TIME, INDICATING SIGNIFICANTLY MORE FUEL IN RESERVE THAN IS ACTUALLY PRESENT.

Consequence

OWNERS MAY NOT BE AWARE THAT THEIR VEHICLE IS LOW ON FUEL INCREASING THE RISK OF A VEHICLE CRASH IF THE VEHICLE STOPS DUE TO NO FUEL.

Remedy

DEALERS WILL REPLACE THE FUEL LEVEL SENDING UNIT.

360,000 vehicles affected

Manufacturer: CHRYSLER CORPORATION

AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE-INACTIVE

Defect Description

THE ELECTRICAL CIRCUIT DESIGN ALLOWS THE POTENTIAL FOR AN INADVERTENT AIR BAG DEPLOYMENT UPON VEHICLE IGNITION SHUT DOWN.

Consequence

UNEXPECTED AIR BAG DEPLOYMENT CAN RESULT IN OCCUPANT INJURY.

Remedy

DEALERS WILL REPLACE THE AIR BAG ELECTRONIC CONTROL MODULE WITH A NEWLY DESIGNED MODULE.

125,000 vehicles affected

Manufacturer: CHRYSLER CORPORATION

Complaint Statistics

1,433 total complaints 142 crashes 28 fires 112 injuries 9 deaths

Top Reported Components

Component	Complaints
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH	127
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR	82
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY	78
FUEL SYSTEM, OTHER	77
POWER TRAIN:AUTOMATIC TRANSMISSION	54
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP	53
FUEL/PROPULSION SYSTEM	46
FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM	44
FUEL SYSTEM, GASOLINE	38
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP	34

Incident date: Aug 2, 2024

While coming to a stop the vehicle just died while in traffic. Managed to get to an auto zone and the code was p018c fuel pressure sensor B circuit low. The stop/start feauture also just randomly stops working. Jeep has no answer to this. The vehicle dying while in traffic could be deadly.

Incident date: Jan 1, 2016

I PURCHASED THIS VEHICLE AND NOTICED THE FUEL GAUGE WAS FLUCTUATING EXCESSIVELY SO I CHECK IF THERE WERE ANY RECALLS FOR THIS VEHICLE . WHEN ENTERING VEHICLES VIN # IT STATES 0 OPENED RECALLS FOR THIS VEHICLE, NOT SURE IF IT WAS PREVIOUSLY REPAIRED. PLEASE HELP ME RESOLVE THIS ISSUE. ELECTRICAL I... Read more

Incident date: Jan 1, 2016

Incident date: May 8, 2018

THE HORN ON MY 1997 JEEP GRAND CHEROKEE STOPPED WORKING A YEAR AGO, AFFECTING MY ABILITY TO WARN OTHERS OF SAFETY ISSUES. MECHANICS TELL ME THE HORN "BUTTON" IS EMBEDDED IN THE SAFETY AIRBAG IN THE STEERING WHEEL AND CAN ONLY BE FIXED BY REPLACING THE ENTIRE, COSTLY AIRBAG. THAT CAN BE HUNDREDS OF... Read more

Incident date: May 8, 2018

Incident date: Aug 12, 2011

ECM HAS A FAULT CIRCUIT BOARD PER DEALER AND NEEDS REPLACING . CAUSES COMPLETER POWER FAILURE AND ENGINE WILL QUIT RUNNING , ALL ELECTRICAL GOES OUT -- NO LIGHTS AT NIGHT OR EMERGENCY FLASHERS -- AND POWER BRAKES FAIL TO WORK . THIS HAPPENS AT ANY TIME , STOPPED OR ON THE ROAD .

Incident date: Aug 12, 2011

Incident date: Jan 10, 2019

VEHICLE WILL STALL AT TIME WHEN JUST DRIVING ALONG ON CITY STREETS

Incident date: Feb 7, 2018

WIRING HARNESS LOST CONNECTION TO GROUND FOR THE PCM. GROUND WOULD NOT ALLOW FUEL PUMP TO WORK PROPERLY WITHOUT MAJOR WORK TO THE WIRING HARNESS.

Incident date: Feb 7, 2018

WIRING HARNESS LOST CONNECTION TO GROUND FOR THE PCM. GROUND WOULD NOT ALLOW FUEL PUMP TO WORK PROPERLY WITHOUT MAJOR WORK TO THE WIRING HARNESS.

Incident date: Nov 25, 2017

VEHICLE STALLS RANDOMLY WHILE DRIVING . CAR CAN BE GOING 70 AND STALL OR JUST FAIL TO MOVE WHILE STILL RUNNING THEN STALL. THIS WILL HAPPEN RANDOMLY AND SOMETIMES WILL RESULT IN A CHECK ENGINE LIGHT WHICH THEN GOES OUT AGAIN AND THE CAR WILL RUN FINE FOR DAYS THEN HAPPEN AGAIN.

Incident date: Aug 19, 2017

THE COOLANT SENSOR BAD IS CONSTANTLY ON. CHANGED THAT . WENT OUT ON AND OFF. THEN ABOUT A MONTH LATER MY RADIATOR BLEW APART AT THE SEAM SIDE WITHOUT ANY INDICATION. NO WARNING LIGHT .NO CHANGE IN COOLANT TEMP. AND THE COOLANT LEVEL WAS CHECKED RIGHT BEFORE I LEFT THAT DAY! HAD TO REPLACE RADIATOR A... Read more

Incident date: Feb 1, 2010

TL* THE CONTACT OWNS A 1997 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE OEM TRAILER HITCH WAS NOT INSTALLED WHEN THE VEHICLE WAS PURCHASED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). THE DEALER (LUCAS CHRYSLER JEEP DODGE RAM, 1624 NJ-383... Read more

Incident date: Feb 1, 2010

Incident date: Mar 15, 2017

TL* THE CONTACT OWNS A 1997 JEEP GRAND CHEROKEE. WHILE DRIVING, THE VEHICLE SEIZED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. A DEALER WAS NOT NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THEY COULD NOT ASSIST. THE FAILURE MILEAGE WAS 17... Read more

Incident date: Jun 28, 2017

TL* THE CONTACT OWNS A 1997 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 02V053000 (POWER TRAIN) AND 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE PARTS FOR THE RECALL REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REAS... Read more

Incident date: Jun 28, 2017

Incident date: Jan 22, 2009

CAR SOMETIMES DOES NOT STARTS. I JUST GET A CRANKING , IS BEING LIKED THIS FOR A COUPLE OF YEARS. SPEND MONEY TRYING TO FIX IT. BUT THEY CAN NOT FIND WHAT IT IS. ALWAYS HAPPENS WHEN I GET TO WHAT EVER I HAVE TO GO,, I PARKED LEAVE AND THEN I COMEBACK A FEW HOURS LATER. AND IT JUST CRANKS AND DOES N... Read more

Incident date: Mar 4, 2017

ENGINE STALLS WHEN DRIVING THE VEHICLE

Incident date: Mar 4, 2017

ENGINE STALLS WHEN DRIVING THE VEHICLE

Incident date: Dec 14, 2016

THE ENGINE CONTROL MODULE SHORTS OUT AND CAUSES AN ONSET OF PROBLEMS FROM WRONG AIR/FUEL RATIO TO SHUTTING OFF CAR POWER WHILE IN DRIVE AND/OR STATIONARY. THE VEHICLE SHUT OFF ON ME GOING DOWN THE HIGHWAY AT A CONSTANT SPEED, THEN SUDDENLY I WAS UNABLE TO ACCELERATE AND WAS NEARLY HIT BY AN 18-WHEEL... Read more

Incident date: Dec 14, 2016

Incident date: Jun 2, 2016

MY DEALERSHIP WOULD NOT ADDRESS RECALL N45 WITHOUT CHARGING ME TO FIX SOME CORROSION DAMAGE. N45 IS A SAFETY RECALL. THERE'S LITERALLY NO REASON WHY FCA SHOULDN'T PAY TO FIX THE VEHICLE TO MAKE IT SAFE AGAIN.

Incident date: Mar 1, 2016

TL* THE CONTACT OWNS A 1997 JEEP GRAND CHEROKEE. WHILE DRIVING 35 MPH, THE VEHICLE BEGAN TO VIBRATE VIOLENTLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FRONT UPPER ARM BUSHINGS AND SWAY BAR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE PERSISTED. THE ... Read more

Incident date: Feb 2, 2016

ENGINE STALL/SHUT OFF ON A HIGHWAY AT 70 MILES/HR IN CENTER LANE OF A FIVE LANE INTERSTATE HIGHWAY WITH PLENTY OF GAS IN THE TANK. HAS HAPPENED THREE TIMES ON DIFFERENT DAYS. I'M ORIGINAL OWNER. HEAVY FAILURE ANALYSIS DONE. ALLEGE THAT JEEP CUT CORNERS THAT RISK DRIVER SAFETY. THEY USED AND MAY S... Read more

Incident date: Feb 2, 2016

Incident date: Apr 17, 2014

TAKATA RECALL WAS SITTING AT A RED LIGHT AND IT JUST SHUT OFF ON ME AND WOULD NOT START BACK UP.

Incident date: Apr 14, 2014

LAST SUMMER I HAD THE VEHICLE IN THE SHOP FOR INTERMITTENTLY SHUTS OFF WHEN DRIVING.THEY REPLACED FUEL PUMP. AND ALTERNAER AND BELTS.THE VEHICLE WAS ALSO HAD A TUNEUP.THE VEHICLE STA.. IIRTS RIGHT UP BUT WHEN I AM DRIVING IT WILL CUT OFF AT ANY TIME.THE VEHICLE IS UNSAFE .I HAVE PUT OVER TWO THOUSAN... Read more

Incident date: Apr 14, 2014

Incident date: Sep 22, 2015

I WENT IN FOR THE RECALL REGARDING THE FUEL TANK ISSUE (IN REAR END COLLISIONS) - ON SEPTEMBER 22 2015. I WAS TOLD THAT IT WOULD TAKE 4-6 WEEKS IN ORDER TO RECEIVE THE MANDATED 100 DOLLAR GIFT CARD. HOWEVER, AS OF NOVEMBER 18TH 2015 I HAVE NOT RECEIVED IT. WHEN I'VE CALLED, I KEEP BEING TOLD THAT TH... Read more

Incident date: Oct 9, 2015

TL* THE CONTACT OWNS A 1997 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT 20 MPH AND HAULING A TRAILER, THE TOW HITCH FRACTURED. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THAT THE HITCH NEEDED TO THE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS PREVIOUSLY INSPECTED U... Read more

Incident date: Oct 9, 2015

Incident date: Oct 20, 2015

TL* THE CONTACT OWNS A 1997 JEEP GRAND CHEROKEE. WHILE DRIVING AT 45 MPH, THE POWER STEERING FAILED. IN ADDITION, WATER SPILLED FROM THE VEHICLE'S WATER PUMP. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 210,000.

Incident date: Oct 20, 2015

Incident date: Feb 4, 2002

TL* THE CONTACT OWNS A 1997 JEEP GRAND CHEROKEE. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE SUDDENLY STALLED. THE CONTACT MENTIONED THAT THE VEHICLE WOULD HAVE TO BE GIVEN SOME TIME BEFORE IT COULD RESTART. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO DEALER WHERE IT WAS DIAGNOSED... Read more

Incident date: Oct 3, 2015

IS IT COMMON FOR THE BLOWER MOTOR RESISTOR CONTROL MODULE TO GET HOT WHEN IN USE. THE BLOWER MOTOR STOP WORKING, AND I THOUGHT IT WAS THE RESISTOR THAT HAS GONE BAD, BR TESTING THE CONTINUITY STILL OK, PLUGS, WIRES OK. BUT THIS WAS WHAT I DID. I DIRECTLY HOOKED THE BLOWER MOTOR TO THE BATTERY AND I... Read more

Incident date: Sep 1, 2015

CONSUMER WRITES IN REGARDS TO DEALERSHIP NOT ABLE TO COMPLETE VEHICLE HITCH REPAIRS, DUE TOT HE AGE OF THE VEHICLE. *SMD

Incident date: Sep 1, 2015

CONSUMER WRITES IN REGARDS TO DEALERSHIP NOT ABLE TO COMPLETE VEHICLE HITCH REPAIRS, DUE TOT HE AGE OF THE VEHICLE. *SMD

Incident date: Sep 15, 2015

TL* THE CONTACT OWNS A 1997 JEEP CHEROKEE. AFTER THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE), THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. IN ADDITION, THERE WAS EXCESSIVE SMOKE COMING FROM THE TIRE AND RIM ON THE FRONT PASSENGER SIDE. THE C... Read more

Fire

Incident date: Sep 15, 2015

Fire

Incident date: Sep 15, 2015

Fire

Incident date: Jun 10, 1998

TL* THE CONTACT OWNS A 1997 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FO... Read more

Incident date: Jun 10, 1998

Incident date: Aug 6, 2013

Showing 50 of 1,433 complaints.

Technical Service Bulletins, 1997 JEEP GRAND CHEROKEE

117 manufacturer communications from 98 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

Component	Bulletins
110000 ELECTRICAL SYSTEM	15
160000 STRUCTURE	10
350000 EQUIPMENT	8
210000 TRAILER HITCHES	6
357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER	4
102000 POWER TRAIN:MANUAL TRANSMISSION	4
103000 POWER TRAIN:AUTOMATIC TRANSMISSION	4
353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.	3

110000 ELECTRICAL SYSTEM

Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are nece

350000 EQUIPMENT

160000 STRUCTURE

Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.

350000 EQUIPMENT

Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.

160000 STRUCTURE

Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.

350000 EQUIPMENT

Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.

160000 STRUCTURE

Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.

350000 EQUIPMENT

Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.

160000 STRUCTURE

Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.

160000 STRUCTURE

Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.

060000 ENGINE AND ENGINE COOLING

Valve Body. These may cause over drive cycling.

350000 EQUIPMENT

Child Seat Tether Anchor Installation This bulletin describes procedures to install Child Seat Tether Anchors based on Customer Request. Retrofits are subject to part availability. Vehicles in the following list that are marked **** for th

592000 CHILD SEAT:TETHER: CONNECTOR/CLIP (SECURES TOP OF CHILD SEAT TO VEHICLE)

210000 TRAILER HITCHES

Towing Capacity For Vehicles Modified With N45 Or N46 Trailer-Hitch Assembly This bulletin specifies the approved tow rating for vehicles not equipped with trailer tow package that have received a trailer-hitch assembly as a result of the

210000 TRAILER HITCHES

160000 STRUCTURE

Part Description: Insulator on Lever Assy Manual Valve - Valve Body - RWD Transmission Issue Description: The manual valve insulator, attaching rivet and instruction sheet are now available as a kit. If the insulator requires replacement

350000 EQUIPMENT

160000 STRUCTURE

350000 EQUIPMENT

160000 STRUCTURE

New Safety Recall Advanced Communication ? N45062013 During recent discussions, the National Highway Traffic Safety Administration (?NHTSA?) and Chrysler Group LLC (?Chrysler?) mutually identified an opportunity to incrementally improve th

210000 TRAILER HITCHES

160000 STRUCTURE

Chrysler will offer owners an upgrade to the rear structure of the subject vehicles by the addition of a trailer hitch to better manage the crash forces in low-speed impacts.

210000 TRAILER HITCHES

Chrysler will offer owners an upgrade to the rear structure of the subject vehicles by the addition of a trailer hitch to better manage the crash forces in low-speed impacts.

260000 FORWARD COLLISION AVOIDANCE

Chrysler will offer owners an upgrade to the rear structure of the subject vehicles by the addition of a trailer hitch to better manage the crash forces in low-speed impacts.

160000 STRUCTURE

Chrysler will offer owners an upgrade to the rear structure of the subject vehicles by the addition of a trailer hitch to better manage the crash forces in low-speed impacts.

210000 TRAILER HITCHES

Chrysler will offer owners an upgrade to the rear structure of the subject vehicles by the addition of a trailer hitch to better manage the crash forces in low-speed impacts.

260000 FORWARD COLLISION AVOIDANCE

Chrysler will offer owners an upgrade to the rear structure of the subject vehicles by the addition of a trailer hitch to better manage the crash forces in low-speed impacts.

103000 POWER TRAIN:AUTOMATIC TRANSMISSION

AUTOMATIC TRANSMISSION DIAGNOSTIC TEARDOWN PROCEDURE. VARIOUS MODELS INCLUDING THE 2004 RAM TRUCK, DURANGO, SEBRING CONVERTIBLE, CHEROKEE, VISION, NEON, AND VOYAGER. *TT *SC

103000 POWER TRAIN:AUTOMATIC TRANSMISSION

SUBJECT REGARDING REVISION IN DIAGNOSTIC PROCEDURES AND LABOR OPERATION TIMES FOR RE TRANSMISSIONS. *TT

980000 UNKNOWN OR OTHER

FLASH PROGRAMMING FAILURE RECOVERY. *SLC

135200 VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR

SUBJECT REGARDING OUTSIDE REARVIEW MIRROR GLASS REPLACEMENT. *SLC

135200 VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR

SUBJECT REGARDING OUTSIDE REARVIEW MIRROR GLASS REPLACEMENT. *TT

110000 ELECTRICAL SYSTEM

SUBJECT REGARDING AIRBAG / CLOCK SPRING SERVICE FOR VARIOUS MODELS INCLUDING 2002 MODEL YEAR JEEP LIBERTY. *TT

350000 EQUIPMENT

SUBJECT REGARDING GENERIC SCAN TOOL (GST), PUBLICATION NO. 81-170-00008 PROVIDED WITH THIS TECHNICAL SERVICE BULLETIN TO PROVIDE REFERENCE INFORMATION WHEN USING GENERIC SCAN TOOL ON OBDII VEHICLES. *TT

063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM

SUBJECT REGARDING ADDITIONAL DIAGNOSTIC FOR DIAGNOSTIC TROUBLE CODES CAUSED BY AN EVAPORATIVE SYSTEM LEAK. *TT

103000 POWER TRAIN:AUTOMATIC TRANSMISSION

AUTOMATIC TRANSMISSION FLUID USAGE ATF+4. *TT *MJ

110000 ELECTRICAL SYSTEM

SUBJECT REGARDING WIRE SPLICE REPAIRS. *SB

220000 SEATS

SUBJECT REGARDING CHILD SEAT TETHER ANCHORS. *TT

140000 AIR BAGS

SUBJECT REGARDING NON-DEPLOYED AIRBAG HANDLING PROCEDURES. *TT

220000 SEATS

SUBJECT REGARDING CHILD SEAT TETHER ANCHORS. *TT

114000 ELECTRICAL SYSTEM:WIRING

THIS BULLETIN PROVIDES A REVISED WIRE SPLICE PROCEDURE AND RELATED PARTS. *TT

061000 ENGINE AND ENGINE COOLING:ENGINE

EXPERIENCING SPARK KNOCK AND ENGINE OIL CONSUMPTION DUE TO INTAKE MANIFOLD PAN GASKET OIL LEAK. *TT

357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER

INFORMATION REGARDING EXTENDED WARRANTY FOR REFRIGERANT LEAKS IN THE A/C EVAPORATOR COIL ON SUBJECT VEHICLES. *TT

061000 ENGINE AND ENGINE COOLING:ENGINE

SUBJECT REGARDING MISDIAGNOSED LEAK DETECTION PUMP SYSTEMS WITH DIAGNOSTIC TROUBLE CODES P1494, P0442 P0455, OR P0456. *TT

145000 AIR BAGS:ON-OFF SWITCH ASSEMBLY

DAIMLERCHRYSLER CORPORATION IS NOW OFFERINB AIRBAG ON / OFF SWITCHES FOR SELECTED VEHICLES. *TT

162000 STRUCTURE:BODY

SUBJECT ON THE CHILD SEAT TETHER ANCHORS. *MJS

061100 ENGINE AND ENGINE COOLING:ENGINE:GASOLINE

SUBJECT REGARDING SPARK KNOCK AND ENGINE OIL CONSUMPTION DUE TO INTAKE MANIFOLD PAN GASKET OIL LEAK. *TT

220000 SEATS

INFORMATION ON CHILD SEAT TETHER ANCHORS. *TT

021000 SUSPENSION:FRONT

THIS BULLETIN PERTAINS TO FRONT END ALIGNMENT - ADJUSTABLE / OFFSET BALL JOINTS. *TT

103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

THIS BULLETIN EXPLAINS THE OPERATION AND APPLICATION OF THE LEAK DETECTION PUMP (LDP) MONITOR TEST. *TT

103000 POWER TRAIN:AUTOMATIC TRANSMISSION

VEHICLES EXHIBITING BUZZ, WHINING, OR MOANING LIKE NOISE FROM COLD TRANSMISSION WHEN REVERSE GEAR IS SELECTED. *TT

110000 ELECTRICAL SYSTEM

INFORMATION REGARDING POWER DISTRIBUTION CENTER (PDC) SERVICE. *TT

116000 ELECTRICAL SYSTEM:IGNITION

SUBJECT REGARDING IGNITION SYSTEM CROSS FIRE/ SECONDARY IGNITION WIRE INDUCTION. *AK

145000 AIR BAGS:ON-OFF SWITCH ASSEMBLY

SUBJECT REGARDING AIRBAG ON - OFF SWITCHES. *YC

980000 UNKNOWN OR OTHER

CONDITION WITH ROLLING CODE GARAGE DOOR OPENER. *YC

110000 ELECTRICAL SYSTEM

SUBJECT ON MEMORY POWER SEAT TRAVEL RANGE. *YC

353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

SOME CUSTOMERS MAY EXPERIENCE AN INTERMITTENT CONDITION WHERE THE RADIO STATION OR CD TRACK COULD CHANGE WHEN THE STEERING WHEEL MOUNTED VOLUME SWITCH IS ACTIVATED. *YC

134000 VISIBILITY:SUN/MOON ROOF ASSEMBLY

SUN ROOF MAY BE INOPERATIVE/STUCK PARTIALLY OPENED DUE TO A CABLE GUIDE TUBE SEPARATING FROM GUIDE TUBE BRACKET.

103400 POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT

A THUMPING OR CREAKING NOISE MAY BE HEARD COMING FROM THE TRANSMISSION TUNNEL AREA ON ACCELERATION OR WHILE DRIVING OVER BUMPY ROADS. *YC

063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM

SUBJECT REGARDING I/M ( INSPECTION MAINTENANCE ) TESTING - OBD II "CARB" READINESS MONITOR INFORMATION. *YC

162000 STRUCTURE:BODY

SUBJECT ON FLASH PROGRAMMING FAILURE RECOVERY. *YC

145000 AIR BAGS:ON-OFF SWITCH ASSEMBLY

SUBJECT REGARDING THE AIRBAG ON-OFF SWITCHES. *YC

034530 SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR

EXHIBITING MINOR BRAKE PEDAL PULSTION WHICH MAY BE CAUSED BY ROUGH DISC ROTORS. *AK

063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM

SUBJECT PERTAINING TO DTC $B8 AND/ OR MIL ILLUMINATION. LEAK DETECTION PUMP SW OR MECHANICAL FAULT WILL BE SEEN CAUSED BY APARTIAL VACUUM BLOCKAGE IN THE LEAK DETECTION VACUUM SUPPLY. *AK

022000 SUSPENSION:REAR

A GROWLING NOISE MAY BE PRESENT COMING FROM THE REAR AXLE. *YC

061100 ENGINE AND ENGINE COOLING:ENGINE:GASOLINE

SOME VEHICLES MAY EXHIBIT LIGHT SPARK KNOCK WITH A WARM ENGINE UNDER LOAD. *YC

120000 EXTERIOR LIGHTING

INFORMATION ON THE OBD II MISFIRE MONTIOR. *YC

116200 ELECTRICAL SYSTEM:IGNITION:MODULE

SERVICE CAUTION ON POWERTRAIN CONTROL MODULE ( PCM ). *YC

120000 EXTERIOR LIGHTING

A HARNESS REPAIR KIT HADS BEEN RELEASED TO ENABLE REPAIRS TO THE HEADLAMP AND DASH HARNESS. *YC

071100 FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY

SUBJECT ON FUEL PRESSURE GAUGE ADAPTER USAGE. *YC

105500 POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT

SPECIFICATIONS AND SERVICE PROCEDURES USED IN THE CURRENT SERVICE MANUALS ARE BEING REVISED TO PROVIDE IMPROVED DIFFERENTIAL BEARING LIFE. *YC

353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

INFORMATION ON INSTALLATION OF RADIO TRANSMITTING EQUIPMENT. *AK

180000 VEHICLE SPEED CONTROL

SOME VEHICLES MAY EXPERIENCE BUCKING DURING WIDE OPEN THROTTLE (WOT) ACCELERATION. *YC

034530 SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR

A SQUEAKING NOISE MAY BE PRESENT WHEN THE SYSTEM MODE IS CHANGED FROM FLOOR TO PANEL HEATING.*AK

138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

A SQUEAKING NOISE MAY BE PRESENT WHEN THE SYSTEM MODE IS CHANGED FROM FLOOR TO PANEL HEATING.*AK

357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER

SERVICE MANUAL PROCEDURES TO SERVICE THE HEATER A/C HOUSING. *YC

061000 ENGINE AND ENGINE COOLING:ENGINE

SUBJECT PERTAINING TO OBD II MISFIRE MONITOR. *YC

171100 LATCHES/LOCKS/LINKAGES:DOORS:LATCH

SYMPTOMS WITH DOOR LATCH AND/OR LOCKS MAY NOT FUNCTION PROPERLY. *YC

114200 ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH

CONDITIONS ON OBD II MISFIRE MONITOR. *NLM

110100 ELECTRICAL SYSTEM:HORN

DISCUSSION ON SERVICING A HORN SWITCH. *YC

138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

A REVISED COWL PLENUM SCREEN HAS BEEN RELEASED WHICH CONTAINS A FINE MESH SCREEN TO MINIMIZE DEBRIS FROM ENTERING THE HEATER A/C HOUSING. *YC

102000 POWER TRAIN:MANUAL TRANSMISSION

THIS BULLETIN INVOLVES OVERDRIVE UNAVAILABLE IN EXTREME COLD TEMPERATURES, BYPASS KIT INSTALLATION, INHIBITOR PROGRAMMING. *NLM

111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY

CONDITION WITH KEYLESS ENTRY (RKE) TRANSMITTER BATTERIES DISCHARGE PREMATURELY. *YC

110000 ELECTRICAL SYSTEM

VEHICLE MAY EXPERIENCE REMOTE KEYLESS ENTRY TRANSMITTER BATTERIES DISCHARGE PREMATURELY. *NLM

070000 FUEL SYSTEM, GASOLINE

INFORMATION ON POOR DRIVABILITY WITH HIGH DI (DRIVABILITY INDEX) FUEL. *NLM

162310 STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS

CONCERNS WITH DOOR CHECK ROLLER REPAIR. *NLM

110000 ELECTRICAL SYSTEM

VEHICLE MAY EXPEREIENCE INOPERATIVE CD PLAYER SALES CODE RAZ RADIO. *NLM

140000 AIR BAGS

AUTHORIZED AIRBAG DEACTIVATION FOR MEDICAL NECESSITY. *YC

110000 ELECTRICAL SYSTEM

INFORMATION REGARDING NHTSA AUTHORIZED AIRBAG DEACTIVATION FOR MEDICAL NECESSITY. *NLM

110000 ELECTRICAL SYSTEM

THIS BULLETIN INVOLVES DOOR LOCKS CYCLE WHEN REAR WINDOW DEFOGGER IS TURNED OFF. *NLM

134000 VISIBILITY:SUN/MOON ROOF ASSEMBLY

ROOF/SUN ROOF LEAKS. *TW

162000 STRUCTURE:BODY

SERVICE INFORMATION ON ROOF/SUN ROOF WATER LEAKS. *YC

110000 ELECTRICAL SYSTEM

CONCERNS WITH LIFTGATE AJAR SWITCH TERMINAL CORROSION. *NLM

110000 ELECTRICAL SYSTEM

CONCERNS WITH FUEL GAUGE NOT READING ACCURATELY. *YC

110000 ELECTRICAL SYSTEM

INFORMATION REGARDING FUEL GAUGE ACCURACY. *NLM

114200 ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH

CONCERNS WITH CD PLAYER NOT ACCEPTING CD WHEN ATTEMPTING TO INSERT THE DISK INTO THE RADIO. *YC

353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

REAR DOOR SPEAKER BUZZ. *TW

110000 ELECTRICAL SYSTEM

COMPLAINTS MAY BE RECIEVED RELATED TO SPEAKER BUZZ AT REAR DOOR SPEAKERS. *YC

103400 POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT

THIS BULLETIN INVOLVES TRANSFER CASE SHIFTER NOISE. *NLM

Showing 100 of 117 bulletins.

NHTSA Safety Investigations, JEEP GRAND CHEROKEE

Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.

RQ, Open , Model Year: 2022

Recall 23V-413 Post Remedy Failures

On June 8, 2023, Fiat Chrysler Automobiles US, LLC (FCA) filed Safety Recall 23V-413 affecting certain 2022–2023 Jeep Grand Cherokee and2021–2023 Jeep Grand Cherokee L vehicles to address rear coil springs that may not have been properly installed during vehicle production. An improperly install... Read more

PE, Closed , Model Year: 2014

False Positive Automated Braking

On June 1, 2015, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE15-021 to investigate 9 complaints alleging incidents of unintended braking in model year (MY) 2014 Jeep Grand Cherokee vehicles, including 2 alleging incidents of full ABS braking.ODI expanded the scope to in... Read more

RQ, Closed , Model Year: 2002

Jeep inadvertent air bag deployment

The Office of Defects Investigation (ODI) opened an investigation based on consumer allegations of inadvertent air bag deployments (IABD) occurring after the recall remedy for NHTSA recall 12V-527 had been installed on recalled model year (MY ) 2002-2003 Jeep Liberty and MY 2002-2004 Jeep Grand Cher... okee vehicles manufactured by Fiat Chrysler Automobiles (FCA).The recall was in response to the Office of Defects Investigation (ODI) investigation EA12-001 during which data provided by FCA indicate that the air bag circuitry inside the Occupant Restraint Control (ORC) module can degrade. ORC degradation can result in an inadvertent air bag deployment, without a crash or impact, while the vehicle is being operated.An IABD may involve frontal, side and belt pretensioner devices, and may result in injuries consisting of burns, cuts and bruises to the upper body region, and or the potential for a loss of control and or crash.The remedy FCA developed for 12V-527 consisted of installing an in-line jumper harness with an integrated electrical filter for the circuits that connect to the air bag modules (squib circuits).This filter is intended to eliminate transient electrical spikes to the ORC which FCA asserted are responsible for the IABDs.ODI has identified a total of 9 NHTSA complaints across all affected vehicles indicating an IABD event occurring after the vehicle had previously been remedied under 12V-527.In addition, FCA reported 12 additional complaints of post-remedy IABD events. The IABD events took place both while driving and while the vehicle was stationary. Six customers incurred injuries consistent with air bag deployments however no crashes were reported.As a response to this investigation, FCA has issued 2 new recalls involving the IABD.On January 27, 2015 FCA notified ODI that it would conduct a safety recall (15V-046) to remedy potential IABD events occurring in 753,176 MY02-03 Jeep Liberty vehicles built through 03/28/03 and MY 2002-2004 Jeep Grand Cherokee vehicles built through 5/23/03.Note that this recall, which was scoped based on field IABD events does not include all MY 2003 Liberty or MY 2004 Grand Cherokee manufactured with the same level ORC module.According to FCA, the ORC degradation and subsequent electrical overstress condition that causes the air bags to deploy inadvertently is not fully remedied with the filter installed during the 12V-527 campaign.To remedy IABDs under 15V-046, FCA will install a new design ORC module using a next generation electrical architecture.The next generation architecture has been used in other non-subject vehicles for many years without evidence of IABD events occurring.In addition to this recall, on October 15, 2015 FCA advised NHTSA that it would conduct safety recall 15V-673 to remedy potential IABD events in the remaining 284,089 MY 2003 Jeep Liberty and MY 2004 Jeep Grand Cherokee vehicles manufactured with the earlier generation ORC module that were not previously recalled.FCA initially did not recall these populations due to the lack of known IABD events.However, FCA is now aware of 7 IABD events occurring in this population. After consultation with ODI regarding the long term durability and noise toughness of the earlier ORC architecture, FCA decided to recall this population also.The recall actions initiated by the manufacturer address the safety risks identified by the investigation.Accordingly, the investigation is closed.The ODI reports cited above can be reviewed at http://www-odi.nhtsa.dot.gov/owners/SearchSafetyIssues under the following identification (ODI) numbers: 10622092, 10629705, 10619008, 10618842, 10626762, 106404Read more

PE, Closed , Model Year: 2012

Power steering hose failure

The Office of Defects Investigation (ODI) analyzed complaint data provided by Chrysler as well as complaints submitted to ODI from consumers. ODI's analysis identified a total of 24 unique reports indicating power steering hose blow-offs resulting from a dislodged power steering cooler turbulator fi... n in some early production vehicles.According to Chrysler, a dislodged fin can occur when the turbulator is inserted into the power steering cooler or loaded into the assembly machine.A dislodged fin may block the flow of power steering fluid creating excess back-pressure in the power steering system leading to the possibility of a return hose blow-off.Chrysler and its power steering cooler supplier, Dana, modified the cooler assembly process to address factors that may contribute to hose blow-offs. The redesigned turbulator assembly stations were completely implemented in production by April 2012.During PE12-020, Chrysler identified occurrences where the power steering return hose may blow-off at the power steering cooler.This is a condition that typically occurs early in the life of the vehicle with 65% occurring at less than 2,000 miles and 96% occurring with less than 8,000 miles. The data also shows that 88% of the conditions occurred with less than 4 months in service. Over 50% of the blow-off complaints occurred on vehicles with build dates between November 22, 2011 and December 23, 2011. None of the conditions occurred with more than 12,000 miles or 7 months in service. Chrysler?s complaint analysis indicates up-to 14 additional vehicles may experience the hose blow off condition.None of the 24 unique reports with the hose blow-off condition alleged smoke or fire in the engine compartment. In the event of a blow-off, it is highly unlikely for power steering fluid to reach any of the ignition sources in the engine compartment and result in an engine fire. Complaint analysis identified five reports alleging engine compartment fires that resulted from other or unknown causes, including one attributed to an overheated transmission fluid. Two fires of unknown cause cited in the opening resume for PE12-020 involved vehicles equipped with V8 SRT 6.4L engines which are not equipped with the steering system affected by the turbulator fin concern. ODI will continue to monitor field experience in Jeep Grand Cherokee vehicles equipped with that engine.There have been no reports of loss of steering control, crashes or injuries as result of this condition.Additionally, all affected vehicles that may have experienced a hose blow-off condition were repaired under Chrysler?s 3 year/36,000 mile manufacturer?s warranty at no cost to the owner and supplier?s process improvements put in place have eliminated the likelihood of power steering hose blow offs. There is no indication of loss of motive power or unreasonable safety risk associated with the alleged defect in the subject vehicles. This preliminary evaluation is closed.The ODI reports cited above can be viewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers (ODI Nos.): 10465379, 10461736, 10459178.Read more

PE, Closed , Model Year: 1993

Crash Related Fuel Tank Fires

NHTSA has conducted extensive analysis of the data regarding fuel tank integrity for the model year (MY) 1993-2004 Jeep Grand Cherokee (JGC). As a result of that work, the agency has decided to upgrade its safety defect investigation to an Engineering Analysis and to expand the scope of vehicles inc... luded in the investigation. NHTSA's assessment of the data collected during this investigation indicates that rear-impact-related tank failures and vehicle fires are more prevalent in the JGC than in the non-Jeep peer vehicles. In addition, the agency's analysis of its FARS data for the peer vehicles and three Jeep models shows a higher incidence of rear-impact, fatal fire crashes for the Jeep products.PE10-031 had focused on the fuel tank system integrity of the JGC vehicles during rear-end collisions and impacts.The fuel tank is located at the rear of the vehicle, between the bumper and axle, and is manufactured from a plastic material (HDPE).Three peer vehicles (across the same MY range as the JGC) were identified for comparative assessment: the Chevrolet Blazer, Ford Explorer, and Toyota 4Runner.ODI has collected and assessed a significant volume of data for the JGC and three peer vehicles under the Defect Petition (DP) 09-005 and PE10-031, much of which was either provided by the petitioner or by the subject and peer manufacturers in response to ODI's information request letters.NHTSA has also utilized its FARS database.Fatal crash data was collected for the JGC and its three peers, along with data for two other Jeep vehicles, the Cherokee and Liberty, which were also manufactured with rear mounted fuel tanks and assessed by ODI as Jeep peer vehicles.Based on the agency's current analysis, ODI is upgrading its investigation to determine whether the subject vehicles contain a defect that presents an unreasonable risk to safety.The subject vehicles for EA12-005 will be MY 1993-2004 JGC, MY 1993-2001 Cherokee, and MY 2002-2007 Liberty; the estimated production volumes for these vehicles is approximately 5.1 million, although attrition is a factor for the older vehicles.Please note that the counts shown in the above failure report summary are for the JGC only (values shown in the total column are unique).Data for the other Jeep models and possibly other peer models will be collected during the investigation.The ODI reports cited above can be reviewed online at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification (ODI) numbers:506249, 549376, 734783, 869217, 10009553, 10335943, 10351589, 10351980, 10357528.Read more

DP, Closed , Model Year: 1993

Fuel Storage System Crash Related Fires

In a letter dated October 2, 2009, the Center for Auto Safety (CAS) petitioned NHTSA to open a defect investigation and recall model year 1993-2004 Jeep Grand Cherokees.CAS alleged that the subject vehicles have defective fuel tank storage systems that present a fire hazard in crashes. CAS alleged t... hat the plastic fuel tank's placement behind the rear axle and below the rear bumper, and the lack of adequate shielding, make it more vulnerable to rupture or leakage from a rear-impact by another vehicle (including damage from other components located on the Grand Cherokee), or in the case of rollover crashes, from other external objects.CAS also alleged that the fuel filler neck tears off in crashes.In its petition, CAS cites data from NHTSA's Fatality Analysis Reporting System (FARS) showing 172 fatal fire crashes with 254 fatalities involving the subject vehicles from calendar years 1992 through 2008.CAS stated that there have been at least 44 crashes with 64 total fatalities (subject and non-subject vehicles) where fire was entered as the Most Harmful Event (MHE) in the FARS database.In response to the CAS petition, ODI made a preliminary examination of available data.FARS data showed 2,988 occupants of the subject vehicles have died in crashes since 1992.Of those, 55 died in 44 crashes where fire was listed as the Most Harmful Event.Identifying crashes most likely associated with the alleged defect as described by CAS (defined as the subject vehicle being struck at the 5, 6 or 7 o'clock positions) isolated 10 crashes with 13 occupant fatalities.ODI also reviewed the Vehicle Owner Questionnaires (VOQ) database and identified 12 reports alleging A) a post-crash fuel tank leak and/or B) a post-crash fire potentially related to a fuel tank leak.Of the 12 reports, 10 involved fires (two involved fuel leaks only) with 9 alleged injuries and 1 alleged fatality.The existence of these post-crash fires does not, by itself, establish a defect trend.Further review and investigation into these incidents is needed to determine the existence of any relationship between the alleged defect and each fire or leak.It should be noted that ODI also conducted a preliminary review of the Early Warning Reporting (EWR) data that did not find the subject vehicles to be over-represented for post-crash fires.ODI's initial review neither supports nor excludes the possibility that a defect exists in the subject vehicles.However, ODI has always taken the position that vehicle fires pose a significant safety risk.Accordingly, ODI has granted the petition to further investigate the conditions associated with post-crash fires in these vehicles.Read more

EA, Closed , Model Year: 2000

FAN BLADE FAILURE (ENGINE COOLING FAN)

DAIMLERCHRYSLER CORPORATION (DCC) HAS NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL (06V199) OF CERTAIN JEEP GRAND CHEROKEE VEHICLES TO REPLACE THE ENGINE'S ELECTRIC MOTOR DRIVEN COOLING FAN. THE 182,875 VEHICLES INCLUDED IN THE RECALL ARE MODEL YEAR (MY) 2002 EQUIPPED WITH 4.0 LITER (SIX... Read more

PE, Closed , Model Year: 2002

ENGINE COOLING FAN BLADE FAILURE

THIS INVESTIGATION WAS OPENED ON JULY 13, 2005, BASED ON FOUR ODI CONSUMER REPORTS.ODI CONTACTED ALL OF THOSE COMPLAINANTS AND EACH OF THEM REPORTED THAT PIECES OF THE BROKEN FAN BLADE HAD DAMAGED THE RADIATOR AND PENETRATED THROUGH THE PROTECTIVE FAN SHROUD.SINCE OPENING THE INVESTIGATION, ODI HAS ... Read more

EA, Closed , Model Year: 1993

HOOD LATCH FAILURE

ODI OPENED EA02-029 TO DETERMINE WHETHER A SAFETY-RELATED DEFECT TREND EXISTED IN THE MY 1997 JEEP GRAND CHEROKEE HOOD LATCH ASSEMBLIES.DURING EA02-029, THERE WAS NO SPECIFIC FAILURE MECHANISM IDENTIFIED THAT COULD DIFFERENTIATE THE MY 1997 VEHICLES FROM OTHER VEHICLES CONTAINING THIS SAME HOOD LATC... Read more

PE, Closed , Model Year: 1996

HOOD LATCH

There is no summary currently available

EA, Closed , Model Year: 1993

ROLL-AWAY IN REVERSE WHEN PARKED

DAIMLERCHRYSLER HAS RECALLED THE ZJ MODELS TO INCORPORATE A SECONDARY DETENT SPRING INTO THE SHIFTER.EVEN THOUGH THE WJ 6 CYL. VEHICLES USE THE SAME MANUAL DETENT LEVER THAT AS THE VEHICLES IN THE RECALL POPULATION, ODI BELIEVES THAT THE WJ REDESIGNED SHIFTER, WHICH IMPROVES FLOOR SHIFTER FUNCTIONAL... Read more

PE, Closed , Model Year: 1995

INADVERTENT ROLLAWAY IN REVERSE PARK

DP, Closed , Model Year: 1993

VISCOUS COUPLING FAILURE

ALLEGED THAT THE VISCOUS COUPLING IN THE TRANSFER CASE OF HIS 1993 GRAND CHEROKEE VEHICLE FAILED WHICH AFFECTED STEERING, BRAKING AND STARTING OF THE VEHICLE.

EA, Closed , Model Year: 1993

QCK-CONNECT FUEL LINE FAIL

There is no summary currently available

EA, Closed , Model Year: 1993

FUEL TANK LEAKAGE

There is no summary currently available

PE, Closed , Model Year: 1994

QUICK-CONNECT FUEL LINE FAILURE

There is no summary currently available

PE, Closed , Model Year: 1993

STEERING SHAFT FAILURE

There is no summary currently available

PE, Closed , Model Year: 1993

FUEL TANK LEAKAGE

There is no summary currently available

PE, Closed , Model Year: 1993

REAR LIFTGATE LATCH

There is no summary currently available

JEEP GRAND CHEROKEE - All Years Overview

Complete safety history for the JEEP GRAND CHEROKEE across all model years (1993, 2026).

326 Total Recalls

40,113 Total Complaints

19 Investigations

2,820 Reported Crashes

845 Reported Fires

85 Reported Deaths

JEEP GRAND CHEROKEE - Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year	Recalls	Complaints
2026	5	23	View
2025	3	136	View
2024	15	439	View
2023	20	681	View
2022	12	482	View
2021	12	670	View
2020	3	363	View
2019	7	544	View
2018	11	1,223	View
2017	6	566	View
2016	9	440	View
2015	10	1,768	View
2014	19	3,405	View
2013	10	1,117	View
2012	11	2,329	View
2011	6	2,425	View
2010	5	171	View
2009	3	195	View
2008	5	990	View
2007	7	1,478	View
2006	6	1,754	View
2005	5	2,733	View
2004	14	1,572	View
2003	10	890	View
2002	16	1,771	View
2001	10	1,128	View
2000	12	1,855	View
1999	10	2,319	View
1998	10	1,349	View
1997 (current)	11	1,433
1996	12	1,250	View
1995	11	983	View
1994	8	775	View
1993	12	784	View
1992	0	4	View
1991	0	7	View
1990	0	5	View
1989	0	7	View

Other JEEP Models

Model	Recalls	Complaints
WRANGLER	313	22,084	View
CHEROKEE	297	20,619	View
WAGONEER	96	662	View
LIBERTY	92	11,701	View
COMPASS	53	5,936	View
GRAND WAGONEER	53	298	View
GLADIATOR	45	1,287	View
RENEGADE	34	3,433	View

Vehicle Safety

Consumer Safety

Infrastructure

Public Health

1997 JEEP GRAND CHEROKEE

Complaint Statistics

Top Reported Components

Technical Service Bulletins, 1997 JEEP GRAND CHEROKEE

Most Affected Components

NHTSA Safety Investigations, JEEP GRAND CHEROKEE

JEEP GRAND CHEROKEE - All Years Overview

JEEP GRAND CHEROKEE - Year by Year

Other JEEP Models