STRUCTURE
Defect Description
Chrysler Group LLC (Chrysler) is recalling certain model year 1993-1998 Jeep Grand Cherokee and 2002-2007 Jeep Liberty vehicles. The fuel tanks in these vehicles are at risk of failure and leakage in certain rear impacts.
Consequence
A fuel leak in the presence of an ignition source may result in a fire.
Remedy
Owners may take their vehicles to dealers and the dealers will perform a free inspection of the rear structure. On vehicles in the recall that are not equipped with a tow hitch, Chrysler will install a Chrysler designed tow hitch free of charge, provided the condition of the vehicle can support pro
... per installation. On vehicles in the recall that are equipped with an aftermarket tow hitch, Chrysler will assess whether the hitch and surrounding areas show evidence of sharp edges or other puncture risks. If so, Chrysler will replace the tow hitch with a Chrysler designed tow hitch free of charge, provided the condition of the vehicle can support proper installation. On vehicles already equipped with a Chrysler designed tow hitch, Chrysler will inspect the area around the tow hitch installation, and if any installation issues are identified, they will be repaired free of charge. The recall began on August 1, 2014. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign numbers are N45 (for the Grand Cherokee vehicles) and N46 (for the Liberty vehicles).Read more1,560,000 vehicles affected
Manufacturer: Chrysler Group LLC
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
Defect Description
Chrysler Group LLC (Chrysler) is recalling certain model year 1993-1998 Jeep Grand Cherokee and 2002-2007 Jeep Liberty vehicles. The fuel tanks in these vehicles are at risk of failure and leakage in certain rear impacts.
Consequence
A fuel leak in the presence of an ignition source may result in a fire.
Remedy
Owners may take their vehicles to dealers and the dealers will perform a free inspection of the rear structure. On vehicles in the recall that are not equipped with a tow hitch, Chrysler will install a Chrysler designed tow hitch free of charge, provided the condition of the vehicle can support pro
... per installation. On vehicles in the recall that are equipped with an aftermarket tow hitch, Chrysler will assess whether the hitch and surrounding areas show evidence of sharp edges or other puncture risks. If so, Chrysler will replace the tow hitch with a Chrysler designed tow hitch free of charge, provided the condition of the vehicle can support proper installation. On vehicles already equipped with a Chrysler designed tow hitch, Chrysler will inspect the area around the tow hitch installation, and if any installation issues are identified, they will be repaired free of charge. The recall began on August 1, 2014. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign numbers are N45 (for the Grand Cherokee vehicles) and N46 (for the Liberty vehicles).Read more1,560,000 vehicles affected
Manufacturer: Chrysler Group LLC
EXTERIOR LIGHTING:HEADLIGHTS
Defect Description
DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES
... , AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.Read moreConsequence
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
Remedy
DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.
42,540 vehicles affected
Manufacturer: DOPE, INC.
EXTERIOR LIGHTING
Defect Description
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES
... , AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.Read moreConsequence
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
Remedy
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
16,270 vehicles affected
Manufacturer: SABERSPORT
VISIBILITY:GLASS, SIDE/REAR
Defect Description
CERTAIN CURVED TEMPERED REPLACEMENT GLASS MANUFACTURED BY HANGZHOU SAFETY GLASS LTD AND SUPPLIED TO SAFELITE BY AUTO TEMP INC., IDENTIFIED AS DOT-430, AND SOLD FOR USE ON CERTAIN DOMESTIC AND FOREIGN VEHICLES MAY NOT BREAK INTO SMALL PIECES AS EXPECTED OF TEMPERED GLASS AND FAILS TO CONFORM TO FEDER
... AL MOTOR VEHICLE SAFETY STANDARD NO. 205, "GLAZING MATERIALS."Read moreConsequence
IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT(S) MAY BE SERIOUSLY INJURED BY SHATTERED GLASS.
Remedy
SAFELITE WILL NOTIFY ITS RETAIL CUSTOMERS AND REPLACE THE GLASS FREE OF CHARGE. RETAIL CUSTOMERS CAN CONTACT SAFELITE TOLL FREE AT 1-888-843-2906. SAFELITE WILL NOTIFY ITS WHOLESALE CUSTOMERS AND REIMBURSE WHOLESALE CUSTOMERS FOR CURRENT INVENTORY AND AT A SPECIFIED RATE FOR REPLACING THEIR CUSTOMER
... 'S GLASS. WHOLESALE CUSTOMERS CAN CONTACT SAFELITE'S WHOLESALE DIVISION, SERVICE AUTOGLASS TOLL FREE AT 1-888-246-6298. THE RECALL BEGAN ON JANUARY 15, 2008.Read more1,657 vehicles affected
Manufacturer: SAFELITE FULFILLMENT, INC.
EXTERIOR LIGHTING
Defect Description
CERTAIN PRO-A MOTORS CORNER LAMPS, TURN SIGNALS, AND HEADLIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE D
... EVICES, AND ASSOCIATED EQUIPMENT.Read moreConsequence
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
Remedy
PRO-A MOTORS WILL NOTIFY OWNERS AND OFFER TO REPURCHASE THE LAMPS. THE RECALL BEGAN ON APRIL 3, 2006. OWNERS MAY CONTACT PRO-A MOTORS AT 323-838-2988.
61,944 vehicles affected
Manufacturer: PRO-A MOTORS, INC.
SERVICE BRAKES, HYDRAULIC
Defect Description
CERTAIN AFTERMARKET BRAKE HYDRAULIC MASTER CYLINDERS SOLD AS REPLACEMENT BRAKE CYLINDERS FOR CERTAIN FORD, DAIMLERCHRYSLER, AND JEEP PASSENGER VEHICLES. THESE BRAKE CYLINDERS WERE SOLD UNDER THE BRAND NAMES OF NAPA, RAYBESTOS, AIMCO, AC DELCO, CARQUEST, BENDIX, AND WAGNER. ONLY PRODUCTS THAT WERE
... MANUFACTURED FROM JULY 27, 2005 THROUGH JANUARY 17, 2006 (DATE CODES 0529 THROUGH 0602) ARE SUBJECT TO THIS RECALL. WHEN SUBJECT TO VERY COLD TEMPERATURES, AN INTERNAL SEAL IN THE MASTER CYLINDER COULD LOSE FLEXIBILITY AND MAY CAUSE BRAKE FLUID TO LEAK.Read moreConsequence
LOSS OF BRAKE FLUID CAN LEAD TO A DECREASE IN BRAKE LINE PRESSURE AND AN INCREASE IN STOPPING DISTANCE, WHICH CAN RESULT IN A VEHICLE CRASH.
Remedy
AFFINIA (BRAKE PARTS, INC.) WILL REPLACE THE SUBJECT BRAKE HYDRAULIC MASTER CYLINDERS FREE OF CHARGE. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS CAN CONTACT AFFINA GROUP CUSTOMER SERVICE AT 1-800-323-0354.
7,440 vehicles affected
Manufacturer: BRAKE PARTS, INC.
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
Defect Description
NAPA AND CARTER REPLACEMENT FUEL PUMPS MANUFACTURED BY OTD, INC., AND DISTRIBUTED BY FEDERAL MOGAL, MAY HAVE AN IMPROPERLY INSTALLED CHECK VALVE. THE PART NUMBERS OF THESE PUMPS ARE P74697M AND P74708M. THEY WERE MANUFACTURED BETWEEN JULY 15 AND 27, 2002. THEY ARE FOR USE AS AFTERMARKET REPLACEME
... NT PARTS ONLY ON MODEL YEAR (MY)1995 AND 1996 JEEP GRAND CHEROKEE VEHICLES. THIS RECALL DOES NOT INVOLVE THE DAIMLERCHRYSLER CORPORATION OR ANY OF ITS PRODUCTS.Read moreConsequence
THE PRESSURE IN THE FUEL SYSTEM MAY EXCEED THE LIMITS OF THE FUEL SYSTEM COMPONENTS, POSSIBLY CREATING A FUEL LEAK AND RISK OF FIRE.
Remedy
IF YOU PURCHASED AN AFTERMARKET REPLACEMENT FUEL PUMP FOR YOUR MY 1995 OR 1996 JEEP GRAND CHEROKEE AFTER JULY 15, 2002, AND ARE NOT SURE WHETHER THE FUEL PUMP IS ONE OF THOSES INVOLVED IN THIS RECALL, YOU SHOULD CONTACT FEDERAL MOGAL AT 1-800-560-1400 TO MAKE ARRANGEMENTS TO HAVE YOUR VEHICLE INSPE
... CTED AND REPAIRED IF NECESSARY FREE OF CHARGE.Read more979 vehicles affected
Manufacturer: OTD, INC.
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT
Defect Description
ON CERTAIN SPORT UTILITY VEHICLES, IF A DRIVER HAS NOT PLACED THE SHIFTER LEVER FULLY INTO THE "PARK" POSITION AND LEAVES THE VEHICLE RUNNING, THE VEHICLE MAY UNEXPECTEDLY MOVE REARWARD AFTER SEEMING TO BE STABLE.
Consequence
INADVERTENT MOVEMENT OF THE VEHICLE COULD RESULT IN A CRASH.
Remedy
DEALERS WILL INSTALL A SECONDARY DETENT SYSTEM TO THE FLOOR SHIFTER ASSEMBLY. DAIMLERCHRYSLER SENT INTERIM NOTICES TO OWNERS CONCERNING THIS PROBLEM ON MARCH 22, 2002. OWNER NOTIFICATION BEGAN SEPTEMBER 23, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE D
... ATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.Read more1,620,000 vehicles affected
Manufacturer: DAIMLERCHRYSLER CORPORATION
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
Defect Description
VEHICLE DESCRIPTION: PASSENGER AND MULTI-PURPOSE VEHICLES ORIGINALLY SOLD OR CURRENTLY REGISTERED IN THE STATES OF CONNECTICUT, ILLINOIS, INDIANA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, OR WISCONSIN, AND THE DISTRI
... CT OF COLUMBIA. THE FRONT DISC BRAKE ROTORS CAN EXPERIENCE SEVERE CORROSION IF OPERATED FOR AN EXTENSIVE PERIOD IN THE "SALT BELT." IF THE ROTORS ARE NOT REPLACED, THE CORROSION CAN EVENTUALLY COMPROMISE THE STRUCTURAL INTEGRITY OF THE STAMPED STEEL CENTER HUB SECTION OF THE ROTOR.Read moreConsequence
THE REDUCED STRENGTH CAN ALLOW THE CAST IRON WEAR SURFACE TO SEPARATE FROM THE HUB, REDUCING THE BRAKE EFFECTIVENESS OF THE VEHICLE.
Remedy
DEALERS WILL REPLACE THESE ROTORS WITH ROTORS THAT ARE COATED WITH A CORROSION PROTECTION.
334,047 vehicles affected
Manufacturer: DAIMLERCHRYSLER CORPORATION
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
Defect Description
VEHICLE DESCRIPTION: MULTIPURPOSE PASSENGER VEHICLES EQUIPPED WITH AUTOMATIC TRANSMISSIONS. THIS IS NOT A SAFETY RECALL IN ACCORDANCE WITH FEDERAL REGULATION 573. HOWEVER, IT IS DEEMED A SAFETY IMPROVEMENT CAMPAIGN BY THE AGENCY. DRIVERS CAN MISTAKENLY STEP ON THE ACCELERATOR PEDAL WHEN THEY INT
... END TO STEP ON THE BRAKE PEDAL.Read moreConsequence
PEDAL MISAPPLICATION BY A DRIVER CAN CAUSE UNINTENDED ACCELERATION.
Remedy
DEALERS WILL INSTALL A SHIFT INTERLOCK ON THE AUTOMATIC TRANSMISSION OF THESE VEHICLES.
1,010,400 vehicles affected
Manufacturer: CHRYSLER CORPORATION
PARKING BRAKE:CONVENTIONAL:MECHANICAL
Defect Description
THE PARKING BRAKE HANDLE RELEASE BUTTON CAN SEPARATE FROM THE PARKING BRAKE HANDLE ASSEMBLY, CAUSING THE PARKING BRAKE TO BE INOPERATIVE.
Consequence
THE PARKING BRAKE MAY NOT HOLD CAUSING THE VEHICLE TO ROLL INADVERTENTLY.
Remedy
DEALERS WILL REPLACE THE PARKING BRAKE HANDLE ASSEMBLY.
135,000 vehicles affected
Manufacturer: CHRYSLER CORPORATION
Complaint Statistics
983 total complaints
146 crashes 44 fires 110 injuries 4 deaths
Top Reported Components
| Component | Complaints |
|---|
| POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH | 136 |
| VEHICLE SPEED CONTROL | 77 |
| POWER TRAIN:AUTOMATIC TRANSMISSION | 59 |
| SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR | 45 |
| FUEL/PROPULSION SYSTEM | 28 |
| EQUIPMENT:APPLIANCE:AIR CONDITIONER | 28 |
| SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP | 24 |
| ENGINE AND ENGINE COOLING:ENGINE:GASOLINE | 23 |
| AIR BAGS:FRONTAL | 23 |
| ENGINE AND ENGINE COOLING:ENGINE | 21 |
Incident date: Jun 24, 2021
The contact owns a 1995 Jeep Grand Cherokee. The contact stated that while the vehicle gear shifter was in park, the vehicle would move forward even when the emergency brake was engaged. The vehicle was taken to the dealer for the recall repair for the emergency brake, however, the failure recurred.
... The vehicle was then taken to an independent mechanic and was repaired but the failure persisted. The manufacturer was not made aware of the failure. The failure mileage was 180,000. VIN was unavailable.Read more
Incident date: Feb 28, 2019
COMPONENT (DIODE) ON 60 PIN PCM HAS A SHORT CAUSING INJECTOR NUMBER 6 TO STICK WIDE OPEN. RESULT IS A CYLINDER COMPRESSING FUEL WHICH CAN LEAD TO EXPLOSION, ALSO RAW FUEL ESCAPING OUT OF THE TAIL PIPE AND LARGE AMOUNTS OF SMOKE. GASOLINE PULLS THE OIL OFF OF CYLINDER WALL CAUSING EXCESSIVE FRICTIO
... N AND ENGINE DAMAGE ALONG WITH CATALYTIC CONVERTER DAMAGE. IF REAR ENDED WHEN INJECTOR IS STICKING OPEN COULD CAUSE EXPLOSION OR FIRE! I HAVE CONFIRMED THIS ON 3 OTHER 93-95 GRAND CHEROKEE OBD I MODELS AS WELL. JEEP WAS IDLING NEAR SOMEONE WELDING AND THE INJECTOR STUCK OPEN AND STARTED A FIRE. FIRE WAS EXSTINGUISHED IMMEDIATELY WITH DIRT AND WATER. NO PHYSICAL DAMAGES OCCURRED JUST A SCARE. I MOVED INJECTOR 6 PLUG TO 8, THEN 8 STUCK OPEN, UPON PUTTING PRESSURE ON THE COMPUTER CONNECTOR I REALIZED THE INJECTOR WOULD OPERATE NORMALLY AGAIN. BEEN HAPPENING FOR MONTHS, JUST NOW FOUND THE ROOT CAUSE. WILL UPLOAD PICS LATER IF IT WILL LET ME. I CAN SET FIRE TO THE GROUND WHERE THE TAILPIPE IS WHEN INJECTOR IS STUCK OPEN.Read more
Fire
Incident date: Feb 28, 2019
COMPONENT (DIODE) ON 60 PIN PCM HAS A SHORT CAUSING INJECTOR NUMBER 6 TO STICK WIDE OPEN. RESULT IS A CYLINDER COMPRESSING FUEL WHICH CAN LEAD TO EXPLOSION, ALSO RAW FUEL ESCAPING OUT OF THE TAIL PIPE AND LARGE AMOUNTS OF SMOKE. GASOLINE PULLS THE OIL OFF OF CYLINDER WALL CAUSING EXCESSIVE FRICTIO
... N AND ENGINE DAMAGE ALONG WITH CATALYTIC CONVERTER DAMAGE. IF REAR ENDED WHEN INJECTOR IS STICKING OPEN COULD CAUSE EXPLOSION OR FIRE! I HAVE CONFIRMED THIS ON 3 OTHER 93-95 GRAND CHEROKEE OBD I MODELS AS WELL. JEEP WAS IDLING NEAR SOMEONE WELDING AND THE INJECTOR STUCK OPEN AND STARTED A FIRE. FIRE WAS EXSTINGUISHED IMMEDIATELY WITH DIRT AND WATER. NO PHYSICAL DAMAGES OCCURRED JUST A SCARE. I MOVED INJECTOR 6 PLUG TO 8, THEN 8 STUCK OPEN, UPON PUTTING PRESSURE ON THE COMPUTER CONNECTOR I REALIZED THE INJECTOR WOULD OPERATE NORMALLY AGAIN. BEEN HAPPENING FOR MONTHS, JUST NOW FOUND THE ROOT CAUSE. WILL UPLOAD PICS LATER IF IT WILL LET ME. I CAN SET FIRE TO THE GROUND WHERE THE TAILPIPE IS WHEN INJECTOR IS STUCK OPEN.Read more
Fire
Incident date: Feb 28, 2019
COMPONENT (DIODE) ON 60 PIN PCM HAS A SHORT CAUSING INJECTOR NUMBER 6 TO STICK WIDE OPEN. RESULT IS A CYLINDER COMPRESSING FUEL WHICH CAN LEAD TO EXPLOSION, ALSO RAW FUEL ESCAPING OUT OF THE TAIL PIPE AND LARGE AMOUNTS OF SMOKE. GASOLINE PULLS THE OIL OFF OF CYLINDER WALL CAUSING EXCESSIVE FRICTIO
... N AND ENGINE DAMAGE ALONG WITH CATALYTIC CONVERTER DAMAGE. IF REAR ENDED WHEN INJECTOR IS STICKING OPEN COULD CAUSE EXPLOSION OR FIRE! I HAVE CONFIRMED THIS ON 3 OTHER 93-95 GRAND CHEROKEE OBD I MODELS AS WELL. JEEP WAS IDLING NEAR SOMEONE WELDING AND THE INJECTOR STUCK OPEN AND STARTED A FIRE. FIRE WAS EXSTINGUISHED IMMEDIATELY WITH DIRT AND WATER. NO PHYSICAL DAMAGES OCCURRED JUST A SCARE. I MOVED INJECTOR 6 PLUG TO 8, THEN 8 STUCK OPEN, UPON PUTTING PRESSURE ON THE COMPUTER CONNECTOR I REALIZED THE INJECTOR WOULD OPERATE NORMALLY AGAIN. BEEN HAPPENING FOR MONTHS, JUST NOW FOUND THE ROOT CAUSE. WILL UPLOAD PICS LATER IF IT WILL LET ME. I CAN SET FIRE TO THE GROUND WHERE THE TAILPIPE IS WHEN INJECTOR IS STUCK OPEN.Read more
Fire
Incident date: May 19, 2018
TL* THE CONTACT OWNS A 1995 JEEP GRAND CHEROKEE HITCHED TO A TRAILER EQUIPPED WITH INNOVA ULTRA RUNNER TIRES, SIZE: 4.80/4.00X12. WHILE HAULING DIRT IN THE TRAILER AND DRIVING 45 MPH, THE PASSENGER SIDE TRAILER TIRE HAD A BLOWOUT. THE CONTACT STATED THAT THE TIRE WAS REPLACED WITH A SPARE TIRE; HOWE
... VER, APPROXIMATELY AN HOUR LATER, THE DRIVER SIDE TRAILER TIRE BLEW OUT. THE DRIVER SIDE TIRE WAS ALSO REPLACED WITH A SPARE TIRE. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 17V638000 (TIRES), BUT WAS INFORMED BY THE LOCAL HARBOR FREIGHT STORE THAT THE TIRES WERE NOT INCLUDED IN THE RECALL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND CONFIRMED THAT THE TIRES WERE NOT INCLUDED IN THE RECALL, AND ONLY OFFERED THE CONTACT A $30.00 GIFT CERTIFICATE. THE TIRE AND VEHICLE FAILURE MILEAGES WERE UNKNOWN.Read more
Crash
Incident date: Jul 29, 2017
THIS VEHICLE HAS WHAT IS CALLED A DEATH WOBBLE. IF YOU HIT A BUMP AT ANY SPEED THE STEERING BECOMES NOTHING MORE THAN A PRAYER. WHEN APPLYING THE BRAKES THIS GET S WORSE. ALL THAT CAN BE DONE IS TO SLOW TO A COMPLETE STOP AS FAST AS YOU. HOT ROD GUYS SEEM TO BE AWARE OF IT BUT. WHAT IF THE REPA
... IR SHOPS HAVE NO SURE TO FIX FOR THE PROBLEM. I WAS GOING BETWEEN 50 AND 55 WHEN THIS OCCURED.Read more
Incident date: Feb 13, 2002
TL* THE CONTACT OWNS A 1995 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: (02V053000 (POWER TRAIN) AND 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) MONTHS AGO AND CONTACTED THE DEALER TO SCHEDULE THE RECALL REPAIR APPOINTMENTS, THE DEALER STATED THAT THEY WOULD FO
... LLOW UP TO PROVIDE AN AVAILABLE APPOINTMENT AND THE DEALER NEVER CALLED TO SCHEDULE THE REPAIRS. IN ADDITION, THE CONTACT WAS DRIVING AT A HIGHWAY RATE OF SPEED OVER UN-LEVELED LAND AND THE VEHICLE WAS SHAKING VIOLENTLY WITH A "DEATH WOBBLE". A MECHANIC INSPECTED THE VEHICLE. THE VEHICLE WAS NOT YET INSPECTED AND DIAGNOSED BY A DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE RECALL REPAIRS SO THE CONTACT WAS WAITING FOR THEM TO DETERMINE IF THEY MAY BE ABLE TO PROVIDE A SOLUTION AND ADDRESS THE TWO RECALL REPAIRS WITH THE DEALER. THE APPROXIMATE FAILURE MILEAGE WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.Read more
Incident date: Feb 13, 2002
TL* THE CONTACT OWNS A 1995 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: (02V053000 (POWER TRAIN) AND 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) MONTHS AGO AND CONTACTED THE DEALER TO SCHEDULE THE RECALL REPAIR APPOINTMENTS, THE DEALER STATED THAT THEY WOULD FO
... LLOW UP TO PROVIDE AN AVAILABLE APPOINTMENT AND THE DEALER NEVER CALLED TO SCHEDULE THE REPAIRS. IN ADDITION, THE CONTACT WAS DRIVING AT A HIGHWAY RATE OF SPEED OVER UN-LEVELED LAND AND THE VEHICLE WAS SHAKING VIOLENTLY WITH A "DEATH WOBBLE". A MECHANIC INSPECTED THE VEHICLE. THE VEHICLE WAS NOT YET INSPECTED AND DIAGNOSED BY A DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE RECALL REPAIRS SO THE CONTACT WAS WAITING FOR THEM TO DETERMINE IF THEY MAY BE ABLE TO PROVIDE A SOLUTION AND ADDRESS THE TWO RECALL REPAIRS WITH THE DEALER. THE APPROXIMATE FAILURE MILEAGE WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.Read more
Incident date: Jun 1, 2016
WHEN ON STREETS OR HIGHWAY, THE VEHICLE WILL START SHAKING OR WOBBLING VIOLENTLY WHEN IT GOES AT A SPEED OF 45 MILES PER HOUR OR MORE. IT WILL NOT STOP UNTIL YOU SLOW OWN OR COME TOA COMPLETE STOP.
Incident date: Sep 2, 2016
BOUGHT 4 NEW TIRES (KUMHO SOLUS KR21 P215/75/R15) ON 1-22-15 AT 234545 MILES, ONE REPLACED ON 2/10/15 AT 235216 WITH ROAD HAZARD WARRANTY. NAIL IN SIDEWALL. BY 11/21/2015, NEEDED TO HAVE REAR PASSENGER TIRE TESTED AS IT CONSTANTLY LOSS AIR. PURCHASED SAME BRAND AND SIZE AS SPARE TIRE. NO LEAK REPORT
... ED BY SERVICE STATION, MILEAGE NOT RECORDED ON THEIR FORM. TIRE REPLACED WITH SPARE ON FRONT PASSENGER SIDE THAT WAS ALWAYS FLAT. AFTER SIX MONTHS OF USE, TIRE SHOWS DAMAGE TO SIDE WALL. THIS SHOULD NOT BE ACCEPTABLE. IT IS VERY HARD FOR SOME OF US TO BUY 5 NEW TIRES AND I WISH I COULD REPLACEMENT OF ALL 5 BECAUSE THIS SIZE TIRE SEEMS TO UNOFFICIALLY BEEN RECALLED, BUT I HAVE NEVER RECEIVED NOTICE. NO ONE CARRIES THESE SIZE AND BRAND OF TIRES ANYMORE. IS THIS WHY? I AM UNABLE TO LOAD PHOTOS OR SCANNED RECEIPTS BUT DO HAVE THEM AVAILABLE.Read more
Incident date: Oct 13, 2015
CHRYSLER HAD ON OFFER OF GIVING YOU 100 DOLLAR GIFT CARD IF YOU HAVE YOUR VEHICLE PROPERLY FIXED DO TO RECALL N45. I HAD REPAIRS DONE ON 10/13/2015, AND I STILL HAVE NOT RECEIVED MY GIFT CARD AS PROMISED. I CALL AND THEY SAID I'M ON THE LIST TO RECEIVE ONE, BUT AGAIN, I HAVE NOT.
Incident date: Apr 5, 2016
TL* THE CONTACT OWNS A 1995 JEEP GRAND CHEROKEE EQUIPPED WITH BRIDGESTONE DUELER H/L ALENZA TIRES, SIZE P235/75R15 (NA). WHILE DRIVING APPROXIMATELY 50 MPH, THE REAR PASSENGER TIRE DETACHED FROM THE RIM INDEPENDENTLY. IN ADDITION, THERE WAS A DENT IN THE RIM. THE VEHICLE WAS TAKEN TO A DEALER WHERE
... IT WAS DIAGNOSED THAT THE FAILURE WAS DUE TO THE ROAD SURFACE. THE TIRE WAS REPLACED. THE CONTACT STATED THAT THE TIRE WAS NOT PUNCTURED. THE TIRE WAS THE ORIGINAL EQUIPMENT. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN, DOT NUMBER, AND TIRE FAILURE MILEAGE WERE UNKNOWN. THE APPROXIMATE VEHICLE FAILURE MILEAGE WAS 220,000.Read more
Incident date: Mar 1, 2016
LETTER FROM CONSUMER REGARDING A SAFETY RECALL ON TWO OF HIS VEHICLES (1998 JEEP GRAND CHEROKEE AND 1995 JEEP GRAND CHEROKEE) : RESPONSE EXPECTED. *SMD RECALL REGARDING REAR STRUCTURE REINFORCEMENT. *JB
Incident date: Mar 1, 2016
LETTER FROM CONSUMER REGARDING A SAFETY RECALL ON TWO OF HIS VEHICLES (1998 JEEP GRAND CHEROKEE AND 1995 JEEP GRAND CHEROKEE) : RESPONSE EXPECTED. *SMD RECALL REGARDING REAR STRUCTURE REINFORCEMENT. *JB
Incident date: Jul 10, 1994
WE HAVE A 1995 JEEP GRAND CHEROKEE THAT HAS AN EXPOSED PLASTIC GAS TANK IN THE REAR AND IT HAS NO PROTECTION IF REAR-ENDED IT IS A FIRE OR EXPLOSION WAITING TO HAPPEN! THE JEEP DEALER INSTALLED A FLIMSY TRAILER HITCH THAT EXPOSES THE TANK EVEN MORE THAN THE AFTER MARKET HITCH I REMOVED TO GET THE JE
... EP DEALERS FIX. WE ARE VERY DISAPPOINTED AND BELIEVE OUR LIFE IS IN DANGER EVERY TIME WE DRIVE OUR 95 JEEP GRAND CHEROKEE LERADO. THEY SHOULD INSTALL A STRONGER TANK ALONG WITH A VERY STRONG SKID PLATE THAT BENDS UP BEHIND THE TANK TO ADD TO PROTECTING THE TANK. ALONG WITH A MUCH STRONGER HITCH.Read more
Incident date: Nov 5, 2014
TL* THE CONTACT OWNS A 1995 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE FOUR PLASTIC CLIPS THAT HELD THE FRONT HEAD LAMPS IN PLACE FRACTURED. AS A RESULT, WHILE THE CONTACT WAS DRIVING, THE HEAD LAMPS WOBBLED AND FELL FROM THE SOCKETS HANGING ONLY BY THE WIRING WHICH CAUSED THE HEAD LAMPS TO PO
... INT DOWNWARD. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIAN INFORMED THE CONTACT THAT THE MANUFACTURER NO LONGER MANUFACTURED THE PARTS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 20,000. THE VIN WAS NOT AVAILABLE.Read more
Incident date: Oct 12, 2015
TL* THE CONTACT OWNS A 1995 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF A MANUFACTURER'S RECALL RELATED TO THE FUEL SYSTEM, GASOLINE, STRUCTURE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE BOLTS WERE RUSTED AND NEEDED TO BE REPLACED BEFORE THE RECALL REPAIR COU
... LD BE PERFORMED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE NHTSA CAMPAIGN NUMBER WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. ...UPDATED 02/19/16 *BF *JSRead more
Incident date: Oct 12, 2015
TL* THE CONTACT OWNS A 1995 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF A MANUFACTURER'S RECALL RELATED TO THE FUEL SYSTEM, GASOLINE, STRUCTURE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE BOLTS WERE RUSTED AND NEEDED TO BE REPLACED BEFORE THE RECALL REPAIR COU
... LD BE PERFORMED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE NHTSA CAMPAIGN NUMBER WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. ...UPDATED 02/19/16 *BF *JSRead more
Incident date: Sep 1, 2011
TL* THE CONTACT OWNS A 1995 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 55 MPH, THE DRIVER SIDE DOOR SUDDENLY BECAME UNSECURED. THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. THE FRONT PASSENGER SIDE DOOR ALSO EXPERIENCED THE EXACT FAILURE. IN ADDITION, WHILE PARKED ON A
... N INCLINE, THE VEHICLE WOULD ERRONEOUSLY MOVE DOWN THE INCLINE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO INFORMED THAT THE PARKING FUNCTION WITHIN THE TRANSMISSION FAILED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT ALSO STATED THAT WHILE DRIVING, THE INTERIOR HEADLINER WOULD BECOME UNSECURED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 150,000.Read more
Incident date: Sep 1, 2011
TL* THE CONTACT OWNS A 1995 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 55 MPH, THE DRIVER SIDE DOOR SUDDENLY BECAME UNSECURED. THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. THE FRONT PASSENGER SIDE DOOR ALSO EXPERIENCED THE EXACT FAILURE. IN ADDITION, WHILE PARKED ON A
... N INCLINE, THE VEHICLE WOULD ERRONEOUSLY MOVE DOWN THE INCLINE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO INFORMED THAT THE PARKING FUNCTION WITHIN THE TRANSMISSION FAILED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT ALSO STATED THAT WHILE DRIVING, THE INTERIOR HEADLINER WOULD BECOME UNSECURED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 150,000.Read more
Incident date: Aug 24, 2015
TL* THE CONTACT OWNS A 1995 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING OVER A BUMP AT APPROXIMATELY 25 MPH, THE TOW HITCH DETACHED FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEV
... ER, THE DEALER DENIED THE REMEDY TO BE PERFORMED BECAUSE THE REAR END OF THE FRAME WAS COMPLETELY RUSTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 190,000.Read more
Incident date: Aug 24, 2015
TL* THE CONTACT OWNS A 1995 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING OVER A BUMP AT APPROXIMATELY 25 MPH, THE TOW HITCH DETACHED FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEV
... ER, THE DEALER DENIED THE REMEDY TO BE PERFORMED BECAUSE THE REAR END OF THE FRAME WAS COMPLETELY RUSTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 190,000.Read more
Incident date: Jul 14, 2014
TL* THE CONTACT OWNS A 1995 JEEP GRAND CHEROKEE. WHEN TRYING TO SHUT THE VEHICLE OFF, THE KEY WAS UNABLE TO BE REMOVED FROM THE IGNITION SWITCH. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER AND THE FAILURE WAS UNABLE TO BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. T
... HE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000. THE VIN WAS NOT AVAILABLE.Read more
Incident date: Jun 1, 2011
TL* THE CONTACT OWNS A 1995 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE FRONT DRIVESHAFT AXLE FAILED ON TWO SEPARATE OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO REPLACED THE DEFECTIVE PARTS; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE DUE
... TO THE FAILURE. IN ADDITION, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) AND WAS WAITING FOR THE PART TO SCHEDULE THE RECALL REPAIR. THE FAILURE WAS REPORTED TO THE MANUFACTURER. THE FAILURE MILEAGE WAS NOT AVAILABLE.Read more
Incident date: Jun 1, 2011
TL* THE CONTACT OWNS A 1995 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE FRONT DRIVESHAFT AXLE FAILED ON TWO SEPARATE OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO REPLACED THE DEFECTIVE PARTS; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE DUE
... TO THE FAILURE. IN ADDITION, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) AND WAS WAITING FOR THE PART TO SCHEDULE THE RECALL REPAIR. THE FAILURE WAS REPORTED TO THE MANUFACTURER. THE FAILURE MILEAGE WAS NOT AVAILABLE.Read more
Incident date: Aug 11, 2015
THERE WAS A RECALL RELATING TO COLLISION GAS TANK FIRES. THE JEEP DEALER INSTALLED WHAT WAS SUPPOSEDLY A "TRAILER HITCH", AS A SOLUTION TO THE SAFETY RECALL. WHEN I OFFERED TO PAY FOR AN ADDITIONAL INSTALLATION, OF A JEEP TRAILER HITCH RELATED WIRING HARNESS, I WAS TOLD THAT THE JUST INSTALLED TRA
... ILER HITCH COULD NOT BE USED AS A TRAILER HITCH! SO, MY QUESTIONS AND CONCERNS ARE "WHAT DID THE JEEP DEALER _REALLY_ INSTALL AND CAN THIS INSTALLED PART BE SAFELY USED AS A REGULAR OR FACTORY/DEALER INSTALLED TRAILER HITCH? ALSO, ACCORDING TO SOME PENNSYLVANIA NEWSPAPER ARTICLES - THERE'S ANOTHER JEEP RECALL RELATING TO COLLISION GAS TANK FIRES. ONLY, THIS TIME THE UNACCEPTABLE "SOLUTION" WILL BE TO "BUY BACK" THE JEEPS FOR SOME DOLLAR AMOUNT ABOVE THE RETAIL/BOOK VALUE. MY DAUGHTER BOUGHT HER JEEP AS A DOCUMENTED "ONE OWNER AND BELOW 40,000 MILES" DEAL. SHE HAS INVESTED SEVERAL HUNDREDS OF DOLLARS TO ENSURE THE JEEP WAS ROAD WORTHY AND CAPABLE OF BEING DRIVEN OVER 100,000 MILES. WHAT DO YOU ADVISE US/OUR DAUGHTER TO DO? NHTSA PRIOR INQUIRY DIDN'T PROVIDE A FUNCTIONING WEBSITE TO LEARN MY TRACKING NUMBER/ODI.Read more
Incident date: Aug 3, 2015
OUR DAUGHTER PURCHASED THIS VEHICLE FROM THE ORIGINAL OWNER AND IT CURRENTLY HAS LESS THAN 40,000 DOCUMENTED DRIVEN MILES. SHE HAS SPENT SEVERAL THOUSAND DOLLARS REPLACING OLD/RUSTED/UNSAFE SUSPENSION PARTS, WITH THE INTENT OF KEEPING THE VEHICLE FOR MANY/YEARS. THE NEWSPAPER ARTICLES, THAT I'VE R
... EAD, REPORT THAT SHE MAY ONLY BE PAID AN ADDITIONAL $ 1,000.00 ABOVE CURRENT RETAIL VALUE. SHE DOES NOT WISH TO GET RID OF THIS VEHICLE FOR SUCH A SMALL DOLLAR AMOUNT, BUT WANTS THE VEHICLE CORRECTLY REPAIRED SO THAT SHE MAY CONTINUE TO DRIVE IT. WHAT OPTIONS, RELATIVE TO KEEPING THIS VEHICLE, DOES SHE HAVE? SHOULD SHE SEEK ASSISTANCE FROM ANY FEDERAL/STATE/LOCAL AGENCIES? YOUR ASSISTANCE/GUIDANCE WILL BE MUCH APPRECIATED. I AM FILING THIS STATEMENT ON BEHALF OF OUR DAUGHTER, WHO OWNS THE JEEP.Read more
Incident date: Jul 14, 2015
WE WENT TO STERNBERG (JEEP DEALER) IN JASPER INDIANA TO GET THE RECALL PROBLEM FIXED AND THEY TOLD US IT WAS TOO RUSTED AND THEY COULD NOT DO THE NEEDED REPAIRS BECAUSE OF THE RUST. THEY DID NOT GIVE US ANY OPTIONS AS TO HOW TO FIX THIS ISSUE WITH THE FUEL TANK. WE HAVE TO DRIVE THIS VEHICLE BECAU
... SE WE CAN NOT AFFORD TO PURCHASE A NEW VEHICLE. WE CAN NOT SELL THIS VEHICLE BECAUSE IT CAN NOT BE FIXED. SO WE WILL BE DRIVING AROUND WITH A VEHICLE THAT COULD EXPLODE OR CATCH FIRE IF WE ARE IN AN ACCIDENT. I AM VERY UPSET BY THIS AND I REALLY THOUGHT THE GOVERNMENT WOULD DO MORE TO HELP THE AVERAGE CONSUMER. I DO KNOW THAT IF ANYTHING HAPPENS TO MYSELF OR MY FAMILY OR MY DOGS MY ATTORNEY WILL BE CONTACTING YOU AND THE JEEP MANUFACTURER. PLEASE LET ME KNOW HOW THIS CAN BE REMEDIED SO NO ONE IN MY FAMILY IS INJURED BY THIS VEHICLE AND NOT DRIVING IT IS NOT AN OPTION. I BELIEVE THIS WOULD BE THE CASE WITH MOST OF AMERICANS AS EMPLOYMENT IS A LITTLE DIFFICULT TO GET RIGHT NOW.Read more
Incident date: Mar 4, 2015
WHILE DRIVING ON THE 210 FWY EAST NEAR THE HILL STREET OFF-RAMP IN PASADENA-CA THE CAR'S FRONT END STARTED TO SHAKE & BOUNCE VIOLENTLY WHILE WOBBLING TOWARDS THE RIGHT. IT FELT AS OF THE CAR WOULD FALL APART AND WE (OCCUPANTS) WERE VERY SCARED. AFTER REDUCING MY SPEED TO ABOUT 35MPH THE SHAKING/BO
... UNCING STOPPED AND EVERYTHING SEEMED BACK TO NORMAL. I CHECKED THE WEB TO SEE IF ANY ONE ELSE HAD EXPERIENCED THESE PROBLEMS. TO MY SURPRISE THE INTERNET HAS NUMEROUS ENTRIES OF PEOPLE IN JEEPS EXPERIENCING EXACTLY THE SAME AND NAMING IT THE "DEATH WOBBLE". THE SITES SUGGEST DIFFERENT CURES BUT AFTER REPLACING ALL FRONT SHOCKS, STEERING HOUSING, STEERING DAMPERS AND ALL SUSPENSION BUSHINGS AND REPLACING TIRES AND HAVING ALIGNMENT CHECKED THE PROBLEM REMAINED AS I EXPERIENCED IT TWICE MORE AFTER ALL THE WORK WAS DONE. ON 04/08/'15 I TOOK THE CAR TO ALHAMBRA CHRYSLER/DODGE/JEEP FOR INSPECTION. THE DEALER HAD NEVER HEARD OF THE "DEATH WOBBLE" SO I HANDED THEM AN INTERNET PRINTOUT CLEARLY EXPLAINING THE SYMPTOMS. AFTER INSPECTION THE WORKORDER LISTED THE REAR SHOCKS NEEDING IMMEDIATE REPLACEMENT AND FRONT SUSPENSION TO "MAY FUTURE ATTENTION". SINCE EVERYTHING ON FRONT SUSPENSION HAS ALREADY BEEN REPLACED I WENT AHEAD AND REPLACED THE REAR SHOCKS AND DOUBLE CHECKED ALL SUSPENSION FASTENERS, BALL JOINTS AND WHEELBEARINGS. STILL THE PROBLEM, THE DEATH WOBBLE", OCCURRED ONCE MORE. BASED ON THE INTERNET LISTINGS MY CASE IS NOT AN ISOLATED INCIDENT AND SINCE DURING THE WOBBLE THE CAR IS UNCONTROLLABLE AND MOVES EITHER LEFT OR RIGHT AN ACCIDENT IS SURE TO HAPPEN. PLEASE INVESTIGATE. BY THE WAY I AM AN ASA MASTER TECH, CERTIFIED IN ENGINES, TRANSMISSIONS (MANUAL & AUTOMATIC), SUSPENSION, BRAKES, A/C AND BODY AND KNOW HOW TO WORK ON CARS. THIS PROBLEM BAFFLES ME. THANK YOU. *TRRead more
Incident date: Mar 4, 2015
WHILE DRIVING ON THE 210 FWY EAST NEAR THE HILL STREET OFF-RAMP IN PASADENA-CA THE CAR'S FRONT END STARTED TO SHAKE & BOUNCE VIOLENTLY WHILE WOBBLING TOWARDS THE RIGHT. IT FELT AS OF THE CAR WOULD FALL APART AND WE (OCCUPANTS) WERE VERY SCARED. AFTER REDUCING MY SPEED TO ABOUT 35MPH THE SHAKING/BO
... UNCING STOPPED AND EVERYTHING SEEMED BACK TO NORMAL. I CHECKED THE WEB TO SEE IF ANY ONE ELSE HAD EXPERIENCED THESE PROBLEMS. TO MY SURPRISE THE INTERNET HAS NUMEROUS ENTRIES OF PEOPLE IN JEEPS EXPERIENCING EXACTLY THE SAME AND NAMING IT THE "DEATH WOBBLE". THE SITES SUGGEST DIFFERENT CURES BUT AFTER REPLACING ALL FRONT SHOCKS, STEERING HOUSING, STEERING DAMPERS AND ALL SUSPENSION BUSHINGS AND REPLACING TIRES AND HAVING ALIGNMENT CHECKED THE PROBLEM REMAINED AS I EXPERIENCED IT TWICE MORE AFTER ALL THE WORK WAS DONE. ON 04/08/'15 I TOOK THE CAR TO ALHAMBRA CHRYSLER/DODGE/JEEP FOR INSPECTION. THE DEALER HAD NEVER HEARD OF THE "DEATH WOBBLE" SO I HANDED THEM AN INTERNET PRINTOUT CLEARLY EXPLAINING THE SYMPTOMS. AFTER INSPECTION THE WORKORDER LISTED THE REAR SHOCKS NEEDING IMMEDIATE REPLACEMENT AND FRONT SUSPENSION TO "MAY FUTURE ATTENTION". SINCE EVERYTHING ON FRONT SUSPENSION HAS ALREADY BEEN REPLACED I WENT AHEAD AND REPLACED THE REAR SHOCKS AND DOUBLE CHECKED ALL SUSPENSION FASTENERS, BALL JOINTS AND WHEELBEARINGS. STILL THE PROBLEM, THE DEATH WOBBLE", OCCURRED ONCE MORE. BASED ON THE INTERNET LISTINGS MY CASE IS NOT AN ISOLATED INCIDENT AND SINCE DURING THE WOBBLE THE CAR IS UNCONTROLLABLE AND MOVES EITHER LEFT OR RIGHT AN ACCIDENT IS SURE TO HAPPEN. PLEASE INVESTIGATE. BY THE WAY I AM AN ASA MASTER TECH, CERTIFIED IN ENGINES, TRANSMISSIONS (MANUAL & AUTOMATIC), SUSPENSION, BRAKES, A/C AND BODY AND KNOW HOW TO WORK ON CARS. THIS PROBLEM BAFFLES ME. THANK YOU. *TRRead more
Incident date: Mar 4, 2015
WHILE DRIVING ON THE 210 FWY EAST NEAR THE HILL STREET OFF-RAMP IN PASADENA-CA THE CAR'S FRONT END STARTED TO SHAKE & BOUNCE VIOLENTLY WHILE WOBBLING TOWARDS THE RIGHT. IT FELT AS OF THE CAR WOULD FALL APART AND WE (OCCUPANTS) WERE VERY SCARED. AFTER REDUCING MY SPEED TO ABOUT 35MPH THE SHAKING/BO
... UNCING STOPPED AND EVERYTHING SEEMED BACK TO NORMAL. I CHECKED THE WEB TO SEE IF ANY ONE ELSE HAD EXPERIENCED THESE PROBLEMS. TO MY SURPRISE THE INTERNET HAS NUMEROUS ENTRIES OF PEOPLE IN JEEPS EXPERIENCING EXACTLY THE SAME AND NAMING IT THE "DEATH WOBBLE". THE SITES SUGGEST DIFFERENT CURES BUT AFTER REPLACING ALL FRONT SHOCKS, STEERING HOUSING, STEERING DAMPERS AND ALL SUSPENSION BUSHINGS AND REPLACING TIRES AND HAVING ALIGNMENT CHECKED THE PROBLEM REMAINED AS I EXPERIENCED IT TWICE MORE AFTER ALL THE WORK WAS DONE. ON 04/08/'15 I TOOK THE CAR TO ALHAMBRA CHRYSLER/DODGE/JEEP FOR INSPECTION. THE DEALER HAD NEVER HEARD OF THE "DEATH WOBBLE" SO I HANDED THEM AN INTERNET PRINTOUT CLEARLY EXPLAINING THE SYMPTOMS. AFTER INSPECTION THE WORKORDER LISTED THE REAR SHOCKS NEEDING IMMEDIATE REPLACEMENT AND FRONT SUSPENSION TO "MAY FUTURE ATTENTION". SINCE EVERYTHING ON FRONT SUSPENSION HAS ALREADY BEEN REPLACED I WENT AHEAD AND REPLACED THE REAR SHOCKS AND DOUBLE CHECKED ALL SUSPENSION FASTENERS, BALL JOINTS AND WHEELBEARINGS. STILL THE PROBLEM, THE DEATH WOBBLE", OCCURRED ONCE MORE. BASED ON THE INTERNET LISTINGS MY CASE IS NOT AN ISOLATED INCIDENT AND SINCE DURING THE WOBBLE THE CAR IS UNCONTROLLABLE AND MOVES EITHER LEFT OR RIGHT AN ACCIDENT IS SURE TO HAPPEN. PLEASE INVESTIGATE. BY THE WAY I AM AN ASA MASTER TECH, CERTIFIED IN ENGINES, TRANSMISSIONS (MANUAL & AUTOMATIC), SUSPENSION, BRAKES, A/C AND BODY AND KNOW HOW TO WORK ON CARS. THIS PROBLEM BAFFLES ME. THANK YOU. *TRRead more
Incident date: May 19, 2015
TL* THE CONTACT OWNS A 1995 JEEP LAREDO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS.
... THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED THE FAILURE.Read more
Incident date: May 19, 2015
TL* THE CONTACT OWNS A 1995 JEEP LAREDO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS.
... THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED THE FAILURE.Read more
Incident date: May 5, 2015
TL* THE CONTACT OWNS A 1995 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR
... THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.Read more
Incident date: May 5, 2015
TL* THE CONTACT OWNS A 1995 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR
... THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.Read more
Incident date: Apr 2, 2008
TL* THE CONTACT OWNED A 1995 JEEP GRAND CHEROKEE. AFTER DRIVING FOR APPROXIMATELY 15 MINUTES AND PARKING THE VEHICLE, THE CONTACT NOTICED FLAMES UNDER THE HOOD. THE FIRE DEPARTMENT EXTINGUISHED THE FLAMES. THE VEHICLE WAS DESTROYED. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NO
... T NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.Read more
Fire
Incident date: Apr 2, 2008
TL* THE CONTACT OWNED A 1995 JEEP GRAND CHEROKEE. AFTER DRIVING FOR APPROXIMATELY 15 MINUTES AND PARKING THE VEHICLE, THE CONTACT NOTICED FLAMES UNDER THE HOOD. THE FIRE DEPARTMENT EXTINGUISHED THE FLAMES. THE VEHICLE WAS DESTROYED. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NO
... T NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.Read more
Fire
Incident date: Feb 26, 2014
RECEIVED PAPERWORK IN THE MAIL ALMOST ONE YEAR AGO.......CALLED LOCAL DEALER ROTHROCK AND REQUESTED TO HAVE SAFETY RECALL WORK COMPLETED. THEY SAID THEY DID NOT HAVE THE PARTS NECESSARY TO COMPLETE THE WORK AND WOULD CALL BACK TO SCHEDULE.........IT IS NOW APRIL 17, 2015 JUST RECEIVED PAPERWORK I
... N THE MAIL AGAIN AND WORK HAS STILL NOT BEEN COMPLETED. *TRRead more
Incident date: Jan 1, 2013
TL* THE CONTACT OWNS A 1995 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE PART NEEDED WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. TH
... E MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.Read more
Incident date: Jan 1, 2013
TL* THE CONTACT OWNS A 1995 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE PART NEEDED WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. TH
... E MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.Read more
Incident date: Jan 24, 2015
TL*THE CONTACT OWNS A 1995 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, THE AREA SURROUNDING THE FUEL TANK CAUGHT ON FIRE. THE CONTACT HAD TO MANEUVER TO THE SIDE OF THE ROAD. THE POLICE AND FIRE DEPARTMENTS WERE NOTIFIED. THE FIRE WAS EXTINGUISHED. THE VEHICLE WA
... S TOWED TO A TOW YARD. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 154,000.Read more
Fire
Incident date: Jul 13, 2013
TL* THE CONTACT OWNS A 1995 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL
... REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.Read more
Incident date: Jan 13, 2015
TL* THE CONTACT OWNS A 1995 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO A DEALER TO BE SERVICED UNDER NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE TECHNICIAN REFUSED TO PERFORM THE RECALL REPAIR AND IMPLEMENT THE REMEDY SINCE THE BOLTS S
... ECURING THE REAR BUMPER WERE CORRODED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 240,000.Read more
Incident date: Jul 13, 2013
TL* THE CONTACT OWNS A 1995 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL
... REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.Read more
Incident date: Jan 13, 2015
TL* THE CONTACT OWNS A 1995 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO A DEALER TO BE SERVICED UNDER NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE TECHNICIAN REFUSED TO PERFORM THE RECALL REPAIR AND IMPLEMENT THE REMEDY SINCE THE BOLTS S
... ECURING THE REAR BUMPER WERE CORRODED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 240,000.Read more
Incident date: Jan 6, 1995
I HAVE RECEIVED SEVERAL RECALL NOTICES OVER A NUMBER OF YEARS REGARDING THE POTENTIAL FOR FIRE IN THE CASE OF A REAR-END COLLISION. THE REPAIR NEGOTIATED IS TO ADD AN OEM TOW BAR. THE DEALERS CLAIM THEY HAVE NOT RECEIVED THE REPLACEMENT PARTS OR ANY WORD AS TO WHEN THEY WILL BE AVAILABLE. AFTER W
... AITING SEVERAL YEARS, I FOLLOWED THE INSTRUCTIONS ON THE RECALL NOTICE AND HAD AN OEM TOW BAR INSTALLED AT MY EXPENSE AND MAILED THE RECEIPTS, AS INSTRUCTED, TO THE ADDRESS GIVEN ALONG WITH THE PROMISE TO REFUND THE COST OF REPAIR WITHIN 60 DAYS OF VERIFYING THE PAPERWORK. I HAVE RECEIVED NOTHING AFTER SEVERAL MONTHS -- EXCEPT ANOTHER IDENTICAL RECALL NOTICE. THIS PROBLEM HAS BEEN KNOWN FOR A NUMBER OF YEARS. YET NO ACTION HAS BEEN TAKEN BY JEEP (CHRYSLER) EITHER TO REPAIR THE DEFECT OR REFUND THE COST OF HAVING IT DONE MYSELF....UPDATED 05/14/15 *BF UPDATED 9/16/2015*JSRead more
Incident date: Sep 26, 2014
MY HUSBAND AND SON LEFT THE HOUSE AND WAS DRIVING ABOUT A BLOCK AWAY WHEN A CAR PULLED UP AND YELLED YOUR TRUCK IS ON FIRE GET OUT. THEY PULLED OVER AND GOT OUT AND RAN AND WITHIN SECONDS THE ENTIRE TRUCK WAS IN FLAMES, BEFORE THE FIRE DEPARTMENT GOT THERE THE TRUCK WAS COMPLETELY IN FLAMES AND DOOR
... WERE MELTING OFF. THANK GOD MY FAMILY GOT OUT, HOWEVER I HAVE BEEN CALLING THE SPECIAL INVESTIGATION DEPT. ON RECALL NOTICE EVERYDAY UNDER CASE NO. 25700953 AND EVERYDAY NO ONE WILL ASSIST ME. I AM NOW WITHOUT A TRUCK AND NO ONE WILL ASSIST. *TRRead more
Fire
Incident date: Sep 30, 2014
TL* THE CONTACT OWNS A 1995 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL R
... EPAIR. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.Read more
Incident date: Sep 30, 2014
TL* THE CONTACT OWNS A 1995 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL R
... EPAIR. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.Read more
Incident date: Oct 1, 2013
TL* THE CONTACT OWNS A 1995 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE DEALER WAS UNABLE TO PROVIDE A SPECIFIC DATE FOR WHEN THE PART WOULD BEC
... OME AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.Read more
Showing 50 of 983 complaints.
NHTSA Safety Investigations — JEEP GRAND CHEROKEE
Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.
PE — Closed
— Model Year: 2014
Powered vehicle rollaway
The Office of Defects Investigation (ODI) opened Preliminary Evaluation PE15-030 on August 20, 2015,to investigate 14 complaints alleging incidents of rollaway after intended shifts to Park in Model Year (MY) 2014 and 2015 Jeep Grand Cherokees vehicles. The MY 2014-2015 Grand Cherokee vehicles are e
... quipped with Monostable electronic (E-shift) gearshift assemblies supplied by ZF Group (ZF). The E-shift system operates electronically and the gear requested by the driver is transmitted from the shifter via the CAN Bus to the Transmission Control Module which makes the requested shift. The Monostable gearshift does not move into a detent but springs back to a centered/neutral position after the driver selects a gear and releases the shifter. A button on the shift knob must be depressed to shift out of Park, shift out of Neutral, and to shift from Drive to Reverse or Park.The gear selected is shown on a display in the dash and illuminated letters on the shifter. If the driver's door is opened when the gearshift is not in Park, a chime sounds and a message is displayed on the instrument panel to warn the driver.In addition, the engine Start/Stop push-button control logic does not permit normal engine shut-off when the transmission is not in Park. This logic may provide feedback to drivers who attempt to turn the engine off when the transmission is not in Park. However, this function does not protect drivers who intentionally leave the engine running or drivers who do not recognize that the engine is still running.NHTSA testing during PE15-030 indicates that operation of the Monostable shifter is not intuitive and provides poor tactile and visual feedback to the driver, increasing the potential for unintended gear selection.ODI?s analysis of the PE15-030 complaint and field report data identified 306 incidents of vehicle rollaway followingintended shifts to Park in the 2014-2015 Grand Cherokee. These resulted in 117 alleged crashes. Twenty-eight of the crashes reportedly caused injuries, including 3 with a fractured pelvis and 4 others requiring some degree of hospitalization (a ruptured bladder, fractured kneecap, broken ribs, damaged to right leg). Other injuries include reports of a broken nose, facial lacerations requiring stitches, sprained knees, severe bruising, and trauma to legs.An Engineering Analysis (EA16-002) has been opened to assess the scope, frequency, and safety-related consequences of the alleged defect. The Vehicle Owner Questionnaires (VOQs) associated with the closing of this Preliminary Evaluation are:10823099, 10822939, 10822442, 10820488, 10817252, 10810551, 10810051, 10809691, 10809024, 10807839, 10807416, 10794318, 10787947, 10787576, 10785790, 10783597, 10778854, 10775391, 10767488, 10766494, 10763333, 10763284, 10763082, 10762457, 10761498, 10760980, 10760729, 10760702, 10760081, 10759979, 10759669, 10759622, 10759568, 10759548, 10759533, 10759287, 10759278, 10759198, 10759186, 10759157, 10759131, 10759102, 10759082, 10759066, 10759047, 10759046, 10733158, 10730952, 10716526, 10711893, 10683556, 10679497, 10676998, 10668651, 10662619, 10662308, 10631167, 10605865, 10583366, 10567538, 10555901, and 10537653.Read more
PE — Closed
— Model Year: 2015
False Positive Automated Braking
On June 1, 2015, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE15-021 to investigate 9 complaints alleging incidents of unintended braking in model year (MY) 2014 Jeep Grand Cherokee vehicles, including 2 alleging incidents of full ABS braking.ODI expanded the scope to in
... clude MY 2015 Grand Cherokee vehicles and identified a total of 176 incidents in complaints provided by FCA or submitted to ODI by consumers.ODI conducted the following work to assess the alleged defect in the subject vehicles:1) evaluated the design of the subject Forward Collision Warning (FCW) system, including the maximum braking authority during automated braking; 2) analyzed the frequency and severity of field incidents of unintended braking; 3) analyzed warranty data for evidence of system faults that may be related to the alleged defect; and 4) reviewed the performance of the subject system in testing conducted as part of NHTSA?s 2014 Automatic Emergency Braking (AEB) test program.ODI?s analysis found that the maximum brake activations that can be commanded by the subject system are limited in both braking force and duration.The system is not capable of achieving full ABS braking, as alleged in some complaints, unless driver brake application triggers the Advanced Brake Assist (ABA) mode.Analysis of field data found that unintended braking events occur randomly for a variety of causes and are not driven by any single environmental factor, traffic condition, or vehicle fault.The incidents involve short duration moderate braking events with minimal changes in vehicle speed.None of the incidents resulted in crash or injuries.The subject vehicles performed as well or better than peer vehicles in testing conducted as part of NHTSA?s AEB test program.This preliminary evaluation is closed. The closing of this investigation does not constitute a finding that a safety related defect does not exist. For additional information, see the closing resume appendix and the investigation file for PE15-021.Read more
RQ — Closed
— Model Year: 2002
Jeep inadvertent air bag deployment
The Office of Defects Investigation (ODI) opened an investigation based on consumer allegations of inadvertent air bag deployments (IABD) occurring after the recall remedy for NHTSA recall 12V-527 had been installed on recalled model year (MY ) 2002-2003 Jeep Liberty and MY 2002-2004 Jeep Grand Cher
... okee vehicles manufactured by Fiat Chrysler Automobiles (FCA).The recall was in response to the Office of Defects Investigation (ODI) investigation EA12-001 during which data provided by FCA indicate that the air bag circuitry inside the Occupant Restraint Control (ORC) module can degrade. ORC degradation can result in an inadvertent air bag deployment, without a crash or impact, while the vehicle is being operated.An IABD may involve frontal, side and belt pretensioner devices, and may result in injuries consisting of burns, cuts and bruises to the upper body region, and or the potential for a loss of control and or crash.The remedy FCA developed for 12V-527 consisted of installing an in-line jumper harness with an integrated electrical filter for the circuits that connect to the air bag modules (squib circuits).This filter is intended to eliminate transient electrical spikes to the ORC which FCA asserted are responsible for the IABDs.ODI has identified a total of 9 NHTSA complaints across all affected vehicles indicating an IABD event occurring after the vehicle had previously been remedied under 12V-527.In addition, FCA reported 12 additional complaints of post-remedy IABD events. The IABD events took place both while driving and while the vehicle was stationary. Six customers incurred injuries consistent with air bag deployments however no crashes were reported.As a response to this investigation, FCA has issued 2 new recalls involving the IABD.On January 27, 2015 FCA notified ODI that it would conduct a safety recall (15V-046) to remedy potential IABD events occurring in 753,176 MY02-03 Jeep Liberty vehicles built through 03/28/03 and MY 2002-2004 Jeep Grand Cherokee vehicles built through 5/23/03.Note that this recall, which was scoped based on field IABD events does not include all MY 2003 Liberty or MY 2004 Grand Cherokee manufactured with the same level ORC module.According to FCA, the ORC degradation and subsequent electrical overstress condition that causes the air bags to deploy inadvertently is not fully remedied with the filter installed during the 12V-527 campaign.To remedy IABDs under 15V-046, FCA will install a new design ORC module using a next generation electrical architecture.The next generation architecture has been used in other non-subject vehicles for many years without evidence of IABD events occurring.In addition to this recall, on October 15, 2015 FCA advised NHTSA that it would conduct safety recall 15V-673 to remedy potential IABD events in the remaining 284,089 MY 2003 Jeep Liberty and MY 2004 Jeep Grand Cherokee vehicles manufactured with the earlier generation ORC module that were not previously recalled.FCA initially did not recall these populations due to the lack of known IABD events.However, FCA is now aware of 7 IABD events occurring in this population. After consultation with ODI regarding the long term durability and noise toughness of the earlier ORC architecture, FCA decided to recall this population also.The recall actions initiated by the manufacturer address the safety risks identified by the investigation.Accordingly, the investigation is closed.The ODI reports cited above can be reviewed at http://www-odi.nhtsa.dot.gov/owners/SearchSafetyIssues under the following identification (ODI) numbers: 10622092, 10629705, 10619008, 10618842, 10626762, 106404Read more
EA — Closed
— Model Year: 2013
Headliner Fires
On July 1st, 2014 Chrysler Group LLC (Chrysler) notified the Office of Defects Investigation (ODI) that it would conduct a safety recall to remedy a wiring-related fire hazard on the headliner of approximately 661,888 model year (MY) 2011-2014 Jeep Grand Cherokee and Dodge Durango vehicles manufactu
... red between January 5, 2010 and December 11, 2013 (see NHTSA Safety Recall 14V-391), with notifications to begin in August 2014. According to Chrysler, the fire is caused by an electrical short in the vanity lamp wiring for either one of the sun visors mounted on the vehicle. The sun visors are mounted to the roof of the vehicle through the headliner with three metal screws. It is possible for the sun visor wiring to be pierced by one of these screws either during initial vehicle assembly or later headliner area repairs which may cause an electrical short potentially resulting in fire.ODI opened an investigation involving MY 2011-2013 Jeep Grand Cherokee and Dodge Durango vehicles based on consumer reports of headliners catching fire at the front of the passenger's compartment near the sun visors. Complainants reported failure symptoms that ranged from discoloration to open flame burning of the headliner and/or sun visor material. Complainants reported a burning plastic smell and smoke from the headliner, often occurring while the vehicle was in motion. Damage ranged from a small burn spot on the headliner to a near complete burn of the vehicle resulting in a total loss; sunroof damage/glass shattering occurred in some cases. Incidents are more likely to occur when the ignition key is in the on position.However, several vehicles continued to burn after the key was turned off, and key-off fires, while highly unlikely, cannot be fully eliminated as a potential problem. The earliest incidents chronologically were often associated with vehicle assembly or in-plant repair procedures. Chrysler revised assembly and in-plant repair procedures for the headliner which reduced the number of fields incidents.However, anytime a repair is made to the headliner of the vehicle there could still be a risk of shorting the wiring and creating a hazard.Dealership technicians will inspect the vehicles for damaged wiring caused by an improper service procedure and repair any damage. Also, all vehicles will have a plastic guideway installed on each sun visor that routes the wiring away from the attachment screws preventing the wiring from being shorted. All MY 2011-2014 Grand Cherokee and Dodge Durango built before December 11, 2013 are affected by the recall; vehicles manufactured after this date had the guideway installed during vehicle production.ODI received a total of 6 complaints as of June 2014, all of which reported a fire and two of which alleged related injuries. All 6 incidents occurred while the vehicle was being driven. In each case the driver smelled smoke and witnessed the headliner burning on either the driver or passenger side. Two complaints indicate smoke inhalation injuries to the driver. In response to ODI's information request letters of 8/28/2013 and 2/26/2014, Chrysler provided consumer and warranty data which was received by ODI on 10/7/2013 and 3/19/2014. Analysis of the Chrysler data indicated a total of 91 unique incidents related to the investigation of which about two thirds reported an open flame and smoke, the remaining showed only small burn marks with no visible flame. Three Chrysler reports indicated injuries consisting of minor burns on the customer?s hands and smoke inhalation.The investigation is closed on the basis of the recall action the manufacturer has undertaken which is sufficient to address NHTSA?s conRead more
PE — Closed
— Model Year: 2012
Headliner Fires
The Office of Defects Investigation (ODI) has identified 5 reports of vehicle headliners catching fire at the front of the vehicle near the sun visors on Jeep Grand Cherokees.Customers reported a range of fire conditions ranging from minor overheating to an open flame at the headliner and/or sun vis
... or material while driving the vehicle. In some reports the fire spread to the front seats and/or door panels of the vehicle.In one report, the sunroof was damaged causing the glass to shatter.The cause of these fires is an electrical short in the vanity lighting wiring circuit that is routed to either one of the sun visors.The sun visors are mounted to the roof of the vehicle through the headliner with three screws.The sun visor wiring may be penetrated, or pierced by one of these screws either during initial vehicle assembly or subsequent headliner area repairs.The piercing causes an electrical short that could result in a fire.There is no dedicated fuse for the affected circuit so the electrical short can continue until the short clears or the vehicle is keyed off.The Dodge Durango uses the same headliner assembly, and Chrysler indicates there are similar headliner fire incidents affecting this model. Therefore, these vehicles have been added to the scope of the investigation.Analyzing the data received from Chrysler along with ODI reports indicates there may be a total of 52 unique fire incidents (including 3 injury allegations) on Grand Cherokee and Durango vehicles which ODI will continue to evaluate during the investigation.Based on ODI's evaluation of currently available data, this investigation is being upgraded toEngineering Analysis EA14-001.The ODI reports cited above can be reviewed at http://www-odi.nhtsa.dot.gov/owners/SearchSafetyIssues under the following identification (ODI) numbers: 10536895, 10556110, 10522665, 10522159, 10515592Read more
PE — Closed
— Model Year: 2012
Power steering hose failure
The Office of Defects Investigation (ODI) analyzed complaint data provided by Chrysler as well as complaints submitted to ODI from consumers. ODI's analysis identified a total of 24 unique reports indicating power steering hose blow-offs resulting from a dislodged power steering cooler turbulator fi
... n in some early production vehicles.According to Chrysler, a dislodged fin can occur when the turbulator is inserted into the power steering cooler or loaded into the assembly machine.A dislodged fin may block the flow of power steering fluid creating excess back-pressure in the power steering system leading to the possibility of a return hose blow-off.Chrysler and its power steering cooler supplier, Dana, modified the cooler assembly process to address factors that may contribute to hose blow-offs. The redesigned turbulator assembly stations were completely implemented in production by April 2012.During PE12-020, Chrysler identified occurrences where the power steering return hose may blow-off at the power steering cooler.This is a condition that typically occurs early in the life of the vehicle with 65% occurring at less than 2,000 miles and 96% occurring with less than 8,000 miles. The data also shows that 88% of the conditions occurred with less than 4 months in service. Over 50% of the blow-off complaints occurred on vehicles with build dates between November 22, 2011 and December 23, 2011. None of the conditions occurred with more than 12,000 miles or 7 months in service. Chrysler?s complaint analysis indicates up-to 14 additional vehicles may experience the hose blow off condition.None of the 24 unique reports with the hose blow-off condition alleged smoke or fire in the engine compartment. In the event of a blow-off, it is highly unlikely for power steering fluid to reach any of the ignition sources in the engine compartment and result in an engine fire. Complaint analysis identified five reports alleging engine compartment fires that resulted from other or unknown causes, including one attributed to an overheated transmission fluid. Two fires of unknown cause cited in the opening resume for PE12-020 involved vehicles equipped with V8 SRT 6.4L engines which are not equipped with the steering system affected by the turbulator fin concern. ODI will continue to monitor field experience in Jeep Grand Cherokee vehicles equipped with that engine.There have been no reports of loss of steering control, crashes or injuries as result of this condition.Additionally, all affected vehicles that may have experienced a hose blow-off condition were repaired under Chrysler?s 3 year/36,000 mile manufacturer?s warranty at no cost to the owner and supplier?s process improvements put in place have eliminated the likelihood of power steering hose blow offs. There is no indication of loss of motive power or unreasonable safety risk associated with the alleged defect in the subject vehicles. This preliminary evaluation is closed.The ODI reports cited above can be viewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers (ODI Nos.): 10465379, 10461736, 10459178.Read more
EA — Closed
— Model Year: 2001
Crash Related Fuel Tank Fires
ODI has completed an extensive analysis of rear crash fuel tank system integrity data for the subject Jeep Cherokee, Grand Cherokee and Liberty vehicles (SVs).As of June 2013, ODI knew of 56 post-collision fatal fires, 28 non-fatal fires, and 6 fuel leak incidents (totaling 90 incidents, 75 fataliti
... es and 58 injuries) involving the SVs.Based on this analysis, ODI issued a Recall Request Letter (RRL) on June 3, 2013 requesting that Chrysler recall the Grand Cherokee and Liberty vehicles due to the rate of fatal, non-fatal fire, and fuel leak incidents when compared to peer vehicles (compact and medium SUVs) built during the same time period.In the RRL, ODI described how the location of the aft-mounted fuel tank made the SVs vulnerable to rear impact crash fuel tank failures.During the analysis, besides the high speed/high severity crashes present in both the SV and peer vehicles, ODI observed a significant number of low and moderate speed rear impact crash related fires and leaks, particularly in the Liberty.The data also demonstrated that SVs originally equipped with towing hitch receivers (trailer hitches) appeared to be under-represented in rear-impact related fuel tank failures.In the RRL, ODI requested that Chrysler provide its response by June 18, 2013, otherwise NHTSA might proceed to an Initial Decision that the SVs contain a safety-related defect.Chrysler responded to the RRL on June 4, 2013 and vigorously disputed the tentative findings of the RRL.Among other things, Chrysler argued that the SVs had an overall safety record superior to their peers, met or exceeded all applicable federal motor vehicle safety standards (FMVSS) and only experienced fires in severe high energy rear impacts.Nonetheless, while continuing to maintain that the SVs did not contain a safety-related defect, Chrysler proposed a recall (13V-252) of approximately 2.5M (1.6M currently registered) model year (MY) 1993 - 1998 Grand Cherokee (ZJ) and MY 2002-2007 Liberty (KJ) vehicles on June 18, 2013.The recall remedy submitted by Chrysler would employ a hitch receiver assembly consisting of a steel cross-member behind the fuel tank with forward-projecting arms bolted to the frame rails on either side of the fuel tank.For the MY 1999 - 2004 Grand Cherokee, Chrysler indicated it would conduct a customer satisfaction campaign and inspect vehicles equipped with aftermarket tow hitch receivers, and if necessary, replace any such hitch receivers whose conditionmay increase the risk of fuel system failure in rear crashes.Examination of the available data established that the MY 1999 - 2004 Grand Cherokee did not pose the same magnitude of safety risk as the MY 1993 - 1998 Grand Cherokee and MY 2002-2007 Liberty, particularly in low and moderate speed rear impacts.Because the agency has concluded that the vehicles do not present an unreasonable risk to safety, ODI is closing its investigation of the MY 1999 - 2004 Grand Cherokee.Although it was not within the scope of the Petition initiating this investigation or the Preliminary Evaluation preceding this EA, ODI also examined the performance of the MY 1993 - 2001 Cherokee as part of this investigation.NHTSA's assessment of the available data for the Cherokee did not establish an unreasonable risk in comparison to peer vehicles.ODI does not approve proposed defect remedies.While offering to install hitch receiver assemblies on the MY 1993-1998 Grand Cherokees and 2002-2007 Liberty, Chrysler did not, in ODI's view, provide enough evidence demonstrating the effectiveness of the proposed remedy in rear impacts.The Complete Summary for this Closing Resume (EA12-005) can be seen byRead more
PE — Closed
— Model Year: 2000
Crash Related Fuel Tank Fires
NHTSA has conducted extensive analysis of the data regarding fuel tank integrity for the model year (MY) 1993-2004 Jeep Grand Cherokee (JGC). As a result of that work, the agency has decided to upgrade its safety defect investigation to an Engineering Analysis and to expand the scope of vehicles inc
... luded in the investigation. NHTSA's assessment of the data collected during this investigation indicates that rear-impact-related tank failures and vehicle fires are more prevalent in the JGC than in the non-Jeep peer vehicles. In addition, the agency's analysis of its FARS data for the peer vehicles and three Jeep models shows a higher incidence of rear-impact, fatal fire crashes for the Jeep products.PE10-031 had focused on the fuel tank system integrity of the JGC vehicles during rear-end collisions and impacts.The fuel tank is located at the rear of the vehicle, between the bumper and axle, and is manufactured from a plastic material (HDPE).Three peer vehicles (across the same MY range as the JGC) were identified for comparative assessment: the Chevrolet Blazer, Ford Explorer, and Toyota 4Runner.ODI has collected and assessed a significant volume of data for the JGC and three peer vehicles under the Defect Petition (DP) 09-005 and PE10-031, much of which was either provided by the petitioner or by the subject and peer manufacturers in response to ODI's information request letters.NHTSA has also utilized its FARS database.Fatal crash data was collected for the JGC and its three peers, along with data for two other Jeep vehicles, the Cherokee and Liberty, which were also manufactured with rear mounted fuel tanks and assessed by ODI as Jeep peer vehicles.Based on the agency's current analysis, ODI is upgrading its investigation to determine whether the subject vehicles contain a defect that presents an unreasonable risk to safety.The subject vehicles for EA12-005 will be MY 1993-2004 JGC, MY 1993-2001 Cherokee, and MY 2002-2007 Liberty; the estimated production volumes for these vehicles is approximately 5.1 million, although attrition is a factor for the older vehicles.Please note that the counts shown in the above failure report summary are for the JGC only (values shown in the total column are unique).Data for the other Jeep models and possibly other peer models will be collected during the investigation.The ODI reports cited above can be reviewed online at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification (ODI) numbers:506249, 549376, 734783, 869217, 10009553, 10335943, 10351589, 10351980, 10357528.Read more
DP — Closed
— Model Year: 2002
Fuel Storage System Crash Related Fires
In a letter dated October 2, 2009, the Center for Auto Safety (CAS) petitioned NHTSA to open a defect investigation and recall model year 1993-2004 Jeep Grand Cherokees.CAS alleged that the subject vehicles have defective fuel tank storage systems that present a fire hazard in crashes. CAS alleged t
... hat the plastic fuel tank's placement behind the rear axle and below the rear bumper, and the lack of adequate shielding, make it more vulnerable to rupture or leakage from a rear-impact by another vehicle (including damage from other components located on the Grand Cherokee), or in the case of rollover crashes, from other external objects.CAS also alleged that the fuel filler neck tears off in crashes.In its petition, CAS cites data from NHTSA's Fatality Analysis Reporting System (FARS) showing 172 fatal fire crashes with 254 fatalities involving the subject vehicles from calendar years 1992 through 2008.CAS stated that there have been at least 44 crashes with 64 total fatalities (subject and non-subject vehicles) where fire was entered as the Most Harmful Event (MHE) in the FARS database.In response to the CAS petition, ODI made a preliminary examination of available data.FARS data showed 2,988 occupants of the subject vehicles have died in crashes since 1992.Of those, 55 died in 44 crashes where fire was listed as the Most Harmful Event.Identifying crashes most likely associated with the alleged defect as described by CAS (defined as the subject vehicle being struck at the 5, 6 or 7 o'clock positions) isolated 10 crashes with 13 occupant fatalities.ODI also reviewed the Vehicle Owner Questionnaires (VOQ) database and identified 12 reports alleging A) a post-crash fuel tank leak and/or B) a post-crash fire potentially related to a fuel tank leak.Of the 12 reports, 10 involved fires (two involved fuel leaks only) with 9 alleged injuries and 1 alleged fatality.The existence of these post-crash fires does not, by itself, establish a defect trend.Further review and investigation into these incidents is needed to determine the existence of any relationship between the alleged defect and each fire or leak.It should be noted that ODI also conducted a preliminary review of the Early Warning Reporting (EWR) data that did not find the subject vehicles to be over-represented for post-crash fires.ODI's initial review neither supports nor excludes the possibility that a defect exists in the subject vehicles.However, ODI has always taken the position that vehicle fires pose a significant safety risk.Accordingly, ODI has granted the petition to further investigate the conditions associated with post-crash fires in these vehicles.Read more
EA — Closed
— Model Year: 2000
FAN BLADE FAILURE (ENGINE COOLING FAN)
DAIMLERCHRYSLER CORPORATION (DCC) HAS NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL (06V199) OF CERTAIN JEEP GRAND CHEROKEE VEHICLES TO REPLACE THE ENGINE'S ELECTRIC MOTOR DRIVEN COOLING FAN. THE 182,875 VEHICLES INCLUDED IN THE RECALL ARE MODEL YEAR (MY) 2002 EQUIPPED WITH 4.0 LITER (SIX
... CYLINDER) ENGINES MANUFACTURED FROM FEBRUARY 4, 2002 THROUGH JUNE 17, 2002; AND MY 2000 EQUIPPED WITH EITHER THE 4.0 LITER (SIX CYLINDER) OR THE 4.7 LITER (EIGHT CYLINDER) ENGINE MANUFACTURED FROM JANUARY 31, 2000 THROUGH JUNE 12, 2000.DCC NOTED THAT THEIR ANALYSIS OF FAILED PARTS SHOWED EVIDENCE OF BRITTLE FRACTURE OF THE FAN BLADE.DCC FURTHER STATED, POOR BONDING BETWEEN THE RESIN MATERIAL AND THE GLASS FIBERS WAS OBSERVED, WHICH MAY BE ATTRIBUTED TO THE INJECTION MOLDING PROCESS. SINCE THE ROOT CAUSE OF FAN FAILURE COULD NOT BE CONCLUSIVELY IDENTIFIED DCC DECIDED THE RECALL SCOPE WOULD BE DETERMINED BY THE BUILD DATE RANGE OF THE COMPLAINT VEHICLES.THERE WERE 48 REPORTS FOR MY 2000, AND 196 FOR MY 2002.ODI WILL CONTINUE TO MONITOR THIS ISSUE FOR REPORTS ON VEHICLES OUTSIDE OF THE RECALL SCOPE.Read more
PE — Closed
— Model Year: 2002
ENGINE COOLING FAN BLADE FAILURE
THIS INVESTIGATION WAS OPENED ON JULY 13, 2005, BASED ON FOUR ODI CONSUMER REPORTS.ODI CONTACTED ALL OF THOSE COMPLAINANTS AND EACH OF THEM REPORTED THAT PIECES OF THE BROKEN FAN BLADE HAD DAMAGED THE RADIATOR AND PENETRATED THROUGH THE PROTECTIVE FAN SHROUD.SINCE OPENING THE INVESTIGATION, ODI HAS
... RECEIVED 12 NEW CONSUMER REPORTS.IN ITS RESPONSE TO ODI'S PRELIMINARY EVALUATION INFORMATION REQUEST DAIMLERCHRYSLER CORPORATION PROVIDED ADDITIONAL OWNER REPORTS AND WARRANTY DATA.THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO ENGINEERING ANALYSIS EA05-020 TO FURTHER STUDY THE ISSUES REGARDING THE ALLEGED FAN FAILURES.Read more
EA — Closed
— Model Year: 1995
HOOD LATCH FAILURE
ODI OPENED EA02-029 TO DETERMINE WHETHER A SAFETY-RELATED DEFECT TREND EXISTED IN THE MY 1997 JEEP GRAND CHEROKEE HOOD LATCH ASSEMBLIES.DURING EA02-029, THERE WAS NO SPECIFIC FAILURE MECHANISM IDENTIFIED THAT COULD DIFFERENTIATE THE MY 1997 VEHICLES FROM OTHER VEHICLES CONTAINING THIS SAME HOOD LATC
... H ASSEMBLY OR COULD ACCOUNT FOR THEIR HIGHER COMPLAINT RATE.AS A RESULT, ODI EXPANDED THE SCOPE OF THIS INVESTIGATION TO INCLUDE ALL GRAND CHEROKEE VEHICLES EQUIPPED WITH THE SUBJECT HOOD LATCH ASSEMBLIES.IN PERFORMING EA02-029, IT WAS DETERMINED THAT SOME OF THE SECONDARY HOOD LATCHES IN THE SUBJECT VEHICLES MAY EXHIBIT INCREASED OPERATING FRICTIONAL RESISTANCE; HOWEVER, SINCE NONE OF THE PRIMARY HOOD LATCHES SHOWED ANY EVIDENCE OF MECHANICAL OR OPERATIONAL DEFICIENCY AND THE COMPLAINT RATE OF HOOD FLY-UPS MEASURED OVER AN EXTENDED EXPOSURE TIME WAS LOW, A SAFETY-RELATED DEFECT TREND HAS NOT BEEN IDENTIFIED AT THIS TIME.Read more
PE — Closed
— Model Year: 1998
HOOD LATCH
There is no summary currently available
EA — Closed
— Model Year: 1999
ROLL-AWAY IN REVERSE WHEN PARKED
DAIMLERCHRYSLER HAS RECALLED THE ZJ MODELS TO INCORPORATE A SECONDARY DETENT SPRING INTO THE SHIFTER.EVEN THOUGH THE WJ 6 CYL. VEHICLES USE THE SAME MANUAL DETENT LEVER THAT AS THE VEHICLES IN THE RECALL POPULATION, ODI BELIEVES THAT THE WJ REDESIGNED SHIFTER, WHICH IMPROVES FLOOR SHIFTER FUNCTIONAL
... ITY AND ERGONOMICS, HELPS TO PROVIDE FEEDBACK TO THE DRIVER TO INDICATE WHETHER ?PARK? HAS OR HAS NOT BEEN ACHIEVED.ALTHOUGH THE INVESTIGATOR WAS ABLE TO INDUCE A ?FALSE PARK? IN THE WJ PLATFORM FOR 6 CYL. VEHICLES, THE LEVEL OF DIFFICULTY WAS GREATER THAN THAT REQUIRED FOR ALL ZJ MODELS, AND THE COMPLAINT RATE WAS SIGNIFICANTLY LOWER THAN THE RECALLED ZJ POPULATION.FURTHER, THE ODI INVESTIGATOR WAS ALSO ABLE TO CREATE A ?FALSE PARK? IN PEER VEHICLES WITH THE SAME LEVEL OF DIFFICULTY AND FREQUENCY AS THE SUBJECT VEHICLE WJ PLATFORM.THE WJ COMPLAINT RATE WAS INFLATED DUE TO NATIONAL EXPOSURE THROUGH THE PRESS. THE COMPLAINT RATE PRIER TO THE JULY 5, 2001 MEDIA COVERAGE FOR THE WJ VEHICLES IS SIMILAR TO THE PEER VEHICLE INCIDENT RATE.BASED ON THE ABOVE, A SAFETY-RELATED DEFECT TREND HAS NOT BEEN IDENTIFIED AT THIS TIME IN THE WJ POPULATION.ACCORDINGLY, THIS INVESTIGATION IS CLOSED WITH A SAFETY RECAL FOR THE ZJ PLATFORM ONLY.Read more
PE — Closed
— Model Year: 1996
INADVERTENT ROLLAWAY IN REVERSE PARK
DP — Closed
— Model Year: 1993
VISCOUS COUPLING FAILURE
ALLEGED THAT THE VISCOUS COUPLING IN THE TRANSFER CASE OF HIS 1993 GRAND CHEROKEE VEHICLE FAILED WHICH AFFECTED STEERING, BRAKING AND STARTING OF THE VEHICLE.
PE — Closed
— Model Year: 1994
REAR AXLE SHAFT SEPARATION
THIS INVESTIGATION WAS OPENED TO EXAMINE THE FAILURE MODE AND THE RISK TO MOTOR VEHICLE SAFETY POSED BY ALLEGATIONS OF REAR AXLE SEPARATIONS.THE REAR AXLE SHAFT AND HOUSING DESIGN IS TYPICAL OF THOSE IN WHICH THE WEIGHT OF THE VEHICLE IS CARRIED ON THE AXLE HOUSING.THE LEFT AND RIGHT AXLE SHAFTS, SU
... PPORTED BY ROLLER BEARINGS, ARE SITUATED INSIDE THE AXLE HOUSING.THE INBOARD SPLINED END OF THE AXLE SHAFT RECEIVES POWER TRANSMITTED FROM THE DIFFERENTIAL ASSEMBLY, PROVIDING TORQUE TO THE REAR WHEELS.THE ALLEGATIONS ARE THAT THE AXLE SHAFT FAILS, RESULTING IN THE SEPARATION OF A WHEEL AND AXLE HUB ASSEMBLY OR THE ENTIRE AXLE SHAFT AND WHEEL ASSEMBLY, DEPENDING ON THE LOCATION OF THE AXLE SHAFT FAILURE.AS IDENTIFIED BY CHRYSLER, THE SUBJECT REAR AXLES ARE DANA 35C AND 35CM MODELS, WHICH HAVE BEEN USED ON THE SUBJECT VEHICLES SINCE THE 1990 MODEL YEAR.A SAFETY DEFECT TREND WITH RESPECT TO THE SUBJECT AXLE SHAFTS HAS NOT BEEN IDENTIFIED.SEE HARD COPY RESUME FOR FULL TEXT OF SUMMARY.Read more
EA — Closed
— Model Year: 1993
QCK-CONNECT FUEL LINE FAIL
There is no summary currently available
EA — Closed
— Model Year: 1993
FUEL TANK LEAKAGE
There is no summary currently available
PE — Closed
— Model Year: 1994
QUICK-CONNECT FUEL LINE FAILURE
There is no summary currently available
PE — Closed
— Model Year: 1993
STEERING SHAFT FAILURE
There is no summary currently available
PE — Closed
— Model Year: 1993
FUEL TANK LEAKAGE
There is no summary currently available
PE — Closed
— Model Year: 1993
REAR LIFTGATE LATCH
There is no summary currently available