1999 JEEP GRAND CHEROKEE

10 recalls — 2,319 complaints — 183 TSBs

EXTERIOR LIGHTING:HEADLIGHTS

Defect Description

DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES... Read more

Consequence

DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.

Remedy

DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.

42,540 vehicles affected

Manufacturer: DOPE, INC.

EXTERIOR LIGHTING

Defect Description

SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES... Read more

Consequence

DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.

Remedy

SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.

16,270 vehicles affected

Manufacturer: SABERSPORT

EXTERIOR LIGHTING

Defect Description

CERTAIN TRADESONIC COMBINATION LAMPS SOLD AS REPLACEMENT LAMPS FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. COMBINATION LAMPS NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED ... Read more

Consequence

LACK OF AMBER SIDE REFLECTORS IN THE LAMPS WILL DECREASE LIGHTING VISIBILITY TO OTHER DRIVERS AND MAY POSSIBLY RESULT IN A VEHICLE CRASH.

Remedy

TRADESONIC WILL NOTIFY OWNERS AND REPLACE THE LAMPS FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING JULY 2006. OWNERS MAY CONTACT TRADESONIC AT 626-934-8884.

4,029 vehicles affected

Manufacturer: TRADESONIC

SERVICE BRAKES, HYDRAULIC

Defect Description

CERTAIN AFTERMARKET BRAKE HYDRAULIC MASTER CYLINDERS SOLD AS REPLACEMENT BRAKE CYLINDERS FOR CERTAIN FORD, DAIMLERCHRYSLER, AND JEEP PASSENGER VEHICLES. THESE BRAKE CYLINDERS WERE SOLD UNDER THE BRAND NAMES OF NAPA, RAYBESTOS, AIMCO, AC DELCO, CARQUEST, BENDIX, AND WAGNER. ONLY PRODUCTS THAT WERE ... Read more

Consequence

LOSS OF BRAKE FLUID CAN LEAD TO A DECREASE IN BRAKE LINE PRESSURE AND AN INCREASE IN STOPPING DISTANCE, WHICH CAN RESULT IN A VEHICLE CRASH.

Remedy

AFFINIA (BRAKE PARTS, INC.) WILL REPLACE THE SUBJECT BRAKE HYDRAULIC MASTER CYLINDERS FREE OF CHARGE. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS CAN CONTACT AFFINA GROUP CUSTOMER SERVICE AT 1-800-323-0354.

7,440 vehicles affected

Manufacturer: BRAKE PARTS, INC.

EXTERIOR LIGHTING:HEADLIGHTS

Defect Description

CERTAIN ANZO COMBINATION HEADLAMP ASSEMBLIES SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES. SOME COMBINATION LAMPS ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS WHICH FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPME... Read more

Consequence

WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH.

Remedy

ANZO WILL NOTIFY OWNERS AND REPLACE THE HEADLAMPS FREE OF CHARGE. THE RECALL BEGAN MAY 9, 2006. OWNERS MAY CONTACT ANZO USA AT 909-468-3688.

292,000 vehicles affected

Manufacturer: ANZO USA, INC.

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

Defect Description

CERTAIN AFTERMARKET AIRTEX ELECTRIC FUEL PUMPS INSTALLED FOR USE AS REPLACEMENT EQUIPMENT FOR CERTAIN 1997-2004 JEEP WRANGLER; 1997-2001 JEEP CHEROKEE; 1997-2004 JEEP GRAND CHEROKEE; AND 2000-2003 DODGE DAKOTA VEHICLES. THE PLASTIC ELECTRICAL GROMMET CONNECTORS AT THE TOP OF THE FUEL PUMP MODULE AR... Read more

Consequence

IN THE PRESENCE OF AN IGNITION SOURCE, A FUEL LEAK COULD RESULT IN A FIRE.

Remedy

AIRTEX WILL NOTIFY ITS CUSTOMERS AND WILL REPLACE THE AFFECTED FUEL PUMPS FREE OF CHARGE. THE RECALL BEGAN ON JANUARY 25, 2006. OWNERS MAY CONTACT AIRTEX CUSTOMER SERVICE DEPARTMENT AT 1-800-880-3056.

7,291 vehicles affected

Manufacturer: AIRTEX PRODUCTS

FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:INJECTORS

Defect Description

ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH A 4.0L ENGINE ONLY, THE DESIGN OF THE INTAKE AND EXHAUST MANIFOLDS COULD ALLOW DEBRIS TO ACCUMULATE AT THE #3 CYLINDER LOCATION.

Consequence

THIS COULD RESULT IN A VEHICLE FIRE.

Remedy

DEALERS WILL INSTALL A MANIFOLD SHIELD TO MODIFY THE AIR FLOW CHARACTERISTICS AND TO PREVENT THE ACCUMULATION OF DEBRIS IN THE AREA OF THE #3 CYLINDER. OWNER NOTIFICATION BEGAN MAY 13, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE ... Read more

1,115,322 vehicles affected

Manufacturer: DAIMLERCHRYSLER CORPORATION

SEAT BELTS:FRONT:RETRACTOR

Defect Description

VEHICLE DESCRIPTION: CERTAIN VAN, WAGON, PICKUP TRUCKS, PASSENGER AND SPORT UTILITY VEHICLES, FAIL TO COMPLY WITH REQUIREMENTS OF FMVSS NO. 209, "SEAT BELT ASSEMBLIES." THE FRONT SEAT BELT RETRACTOR MAY NOT COMPLY WITH THE REQUIREMENTS OF THE STANDARD.

Consequence

IF THE RETRACTOR DOES NOT WORK PROPERLY, IT WILL NOT ADEQUATELY PROTECT OCCUPANTS IN THE EVENT OF A CRASH.

Remedy

DEALERS WILL REPLACE THE SEAT BELT RETRACTOR. OWNER NOTIFICATION BEGAN AUGUST 20, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

161,682 vehicles affected

Manufacturer: DAIMLERCHRYSLER CORPORATION

SEAT BELTS

Defect Description

VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE SEAT BELT SHOULDER HEIGHT ADJUSTABLE TURNING LOOP (ATL) TOP MOUNTING BOLT WAS INADEQUATELY MANUFACTURED.

Consequence

THE AFFECTED MOUNTING BOLTS MAY NOT WITHSTAND SUFFICIENT FORCE TO FUNCTION PROPERLY IN CERTAIN IMPACT SITUATIONS, INCREASING THE RISK OF INJURY TO A BELTED OCCUPANT.

Remedy

DEALERS WILL REPLACE THE SHOULDER BELT HEIGHT ADJUSTER MOUNTING BOLTS.

204,000 vehicles affected

Manufacturer: DAIMLERCHRYSLER CORPORATION

SEAT BELTS:REAR/OTHER

Defect Description

VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE REAR OUTBOARD SEAT BELT RETRACTOR SPRING CAN DISENGAGE FROM THE REWIND MECHANISM, DISABLING THE RETRACTOR FUNCTION, AND PREVENTING THE BELT FROM FITTING SNUGLY AROUND THE OCCUPANT.

Consequence

IN THE EVENT OF A CRASH, THE OCCUPANT MAY NOT BE PROPERLY RESTRAINED, INCREASING THE RISK OF PERSONAL INJURY.

Remedy

DEALERS WILL REPLACE THESE RETRACTORS.

13,000 vehicles affected

Manufacturer: CHRYSLER CORPORATION

Complaint Statistics

2,319 total complaints 157 crashes 21 fires 92 injuries 1 deaths

Top Reported Components

Component	Complaints
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR	349
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH	142
POWER TRAIN:AUTOMATIC TRANSMISSION	136
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC	127
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP	96
SEATS	78
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE	61
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT	60
AIR BAGS	53
ELECTRICAL SYSTEM	49

Incident date: May 18, 2021

Found that there is a plastic fuel tank mounted behind the rear axle hanging down below the bumper and was told if I get rear ended it could cause an explosion that would need to have a hitch receiver installed to protect the fuel tank

Incident date: May 18, 2021

Incident date: Mar 15, 2020

YOU ARE DRIVING ALONG ON A HIGHWAY DOING 70 MILES PER HOUR AND THE CAR STARTS STOPPING THIS TIME YOU BARELY GET ONTO THE SHOULDER. OR, YOU ARE DRIVING ALONG THE CAR STOPS YOU PUT ON YOUR FLASHERS AND YOU HEAR THE TRUCKS BEHIND YOU BREAKING AND SLIDING TO THE SIDE OF THE ROAD. I WAS IN MOTION AT LEA... Read more

1 injured

Incident date: Apr 1, 2020

LATELY I BEEN HAVING TROUBLE STARTIMG THE JEEP. AT FIRST IT SEEMS AS IF THE BATTERY IS LOW. SOUNDS LIKE IT WONT START BUT THEN IT SLOWLY PICKS UP AND STARTS IF I PRESS THE GAS. I CHANGED BATTERY BUT STILL HAVING TROUBLE. BUT ONCE ITS ON AND RUNNING IT SEEMS FINE. I ALSO HAVE A STEERING PROBLEM. TRUC... Read more

Incident date: Apr 1, 2020

Incident date: Jul 30, 2019

TL* THE CONTACT OWNS A 1999 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECH... Read more

Incident date: Dec 10, 2019

I HAVE A LEAK IN MY GAS TANK. I STOPPED AT A GAS STATION TO PUT GAS IN IT AND NOTICED A LEAK COMING FROM MY GAS TANK BEFORE I STARTED FILLING IT. IT WAS DRIPPING OFF GAS TANK COVER....

Incident date: Dec 10, 2019

I HAVE A LEAK IN MY GAS TANK. I STOPPED AT A GAS STATION TO PUT GAS IN IT AND NOTICED A LEAK COMING FROM MY GAS TANK BEFORE I STARTED FILLING IT. IT WAS DRIPPING OFF GAS TANK COVER....

Incident date: Jun 5, 2019

"TAKATA RECALL" TO BE TRUTHFULLY HONEST NOTHING ABOUT THIS JEEP IS SAFE I DIDN'T KNOW THAT I COULD PUT IN A RECALL FOR THIS JEEP BECAUSE I THOUGHT IT WAS TOO OLD AND TOO LATE ANYWAY SENSORS ARE HORRIBLE NO TURNING SIGNALS , MY BELT ASSEMBLY BREAKS A PART WHILE DRIVING RADIATOR GETS REALLY HOT TO THE... Read more

Incident date: Jun 5, 2019

Incident date: Jan 1, 2018

TAKATA RECALL....MY DASH BOARD "AIR BAG" WARNING RED LIGHT HAS BEEN ON FOR OVER A YEAR AND NOONE KNOWS WHY! IS IT BECAUSE MY AIR BAGS ARE TAKATA? I HAVE NOT BEEN IN AN ACCIDENT AND THEY HAVE NEVER POPPED OUT! HOW DOES ONE KNOW THEIR STATUS ON THIS 1999 JEEP?

Incident date: Apr 1, 2018

TL* THE CONTACT OWNS A 1999 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE FUEL PUMP FAILED AND THE VEHICLE FAILED TO START. THE CONTACT REPLACED THE BATTERY, BUT IT WAS NOT THE CAUSE OF THE FAILURE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP GROUND ... Read more

Incident date: Jun 25, 2017

1ST ISSUE IS THE SEAT BELT BUCKLES ARE ALMOST IMPOSSIBLE TO DISENGAGE. THEY HANG UP SO BAD OUR 10 YR OLD GRAND DAUGHTER NEEDS HELP TO REMOVE THE BELT. THE BELT FOR THE DRIVER HAS SAME ISSUE TO WHERE IT IS EVEN DIFFICULT FOR AN ADULT TO GET IT TO UNLATCH. 2ND ISSUE IS THE TRANSMISSION SLIPS WHEN SH... Read more

Incident date: Jun 25, 2017

Incident date: Nov 4, 2017

AT APPROXIMATELY 137,000 MILES, THE DRIVER'S SEAT FRAME SNAPPED AT TWO POINTS, CAUSING THE SEAT TO ROCK FROM SIDE TO SIDE WHEN ENTERING/EXITING AND WHEN MAKING SHARP TURNS. SINCE IT IS NOT ATTACHED TO THE FRAME AT THAT POINT, IT WILL NOT PASS INSPECTION. I WAS IN MOTION ON A BUSY CITY STREET ON THE ... Read more

Incident date: Sep 9, 2017

MOTOR KEEPS STALLING WHILE DRIVING OR IDLE. THIS IS UNSAFE.. MY LIFE IS ON THE LINE. REPLACED ALL PARTS THAT DEAL WITH ISSUES AND ISSUES ARE STILL THERE. .. RECALL AND FIX ISSUES....

Incident date: Sep 8, 2017

STEERING WHEEL AND FRONT OF CAR SHAKES VIOLENTLY.

Incident date: Sep 8, 2017

WHILE DRIVING STEERING WHEEL AND FRONT OF CAR IS SHAKES/WOBBLES VIOLENTLY

Incident date: Jul 17, 2017

VEHICLE BOUGHT BRAND NEW FOR JEEP DEALER. ONLY HAS 92,000 MILES. WIFE HAD A FLAT TIRE MONDAY JUNE 17TH. CALLED FOR A TOW TRUCK TO PUT SPARE TIRE ON. REFUSED BECAUSE VEHICLE CAME WITH A 17IN SPARE .TIRES ARE 225 75 16 IN FROM FACTORY. SPARE HAS NEVER BEEN INSTALLED. HAS ALL STICKERS ON... Read more

Incident date: May 15, 2017

MY VEHICLE STALLS OUT RANDOMLY WHILE DRIVING AT DIFFERENT SPEEDS. IT HAS HAPPENED TURNING OFF OF AN OFF RAMP FROM THE FREEWAY AND WHILE DRIVING STRAIT DOWN A CITY STREET. ALSO A COUPLE OF TIME I PARKED AND TURNED IT OFF AND IT WOULD NOT TURN BACK ON FOR 10-15 MINS. ALL THE INCIDENTS OF STALLING OUT,... Read more

Incident date: Apr 20, 2017

VEHICLE STALL'S WHILE DRIVING REGARDLESS OF SPEED, OUTSIDE AIR TEMPERATURE...ENGINE TEMPERATURE ETC. ON SOME OCCASIONS IF I SLIP IT INTO NEUTRAL I CAN RESTART BUT MOSTLY I HAVE TO PULL TO THE SIDE OF ROAD AND WAIT A FEW MIN AND THEN IT STARTS...THE VEHICLE IS WELL MAINTAINED AND I HAVE SPENT THOUSA... Read more

Incident date: Apr 4, 2017

BOTH FRONT BRAKE CALIPERS AND LEFT REAR CALIPER SEIZED CAUSING OVERHEATING TO THE ENTIRE BRAKING SYSTEM. IT ALSO CAUSED ROTOR DAMAGE,DISC DAMAGE AND BRAKE PAD DAMAGE. THIS IS NOT THE FIRST TIME THIS HAS HAPPENED. I AM NOT SURE IF IT HAPPENS WHEN I AM DRIVING OR STATIONARY. I HAVE HAD TO REPLACE MY ... Read more

Incident date: Jan 6, 2017

I WAS DRIVING MY KIDS TO SCHOOL AND HEARD A STRANGE SCRAPING SOUND, WHEN I GOT HOME I LOOKED UNDER THE CAR AND THE GAS TANK WAS LITERALLY FALLING OFF THE CAR. THE SKIDPLATE/SUPPORT WAS ROTTED AWAY AND ONLY THE BACK PORTION OF IT WAS HOLDING THE GAS TANK UP. COULD HAVE BEEN A MAJOR PROBLEM IF I DID... Read more

Incident date: Nov 8, 2016

TL* THE CONTACT OWNS A 1999 JEEP GRAND CHEROKEE. THE CONTACT OBSERVED FUEL LEAKING FROM THE VEHICLE WHILE PARKED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 242,922.

Incident date: Dec 5, 2016

TL* THE CONTACT OWNS A 1999 JEEP GRAND CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT NOTICED A BURNING ODOR IN THE VEHICLE WITHOUT WARNING. IN ADDITION, THE INTERIOR LIGHTING, HAZARD LIGHTS, AND TURN SIGNALS WOULD TURN ON AND OFF INDEPENDENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MA... Read more

Fire

Incident date: Dec 5, 2016

Fire

Incident date: Dec 5, 2016

Fire

Incident date: Jun 14, 2016

THE DRIVER'S SIDE ELECTRIC SEAT BRACKET HAS BROKEN IN TWO PLACES MAKING THE SEAT WOBBLE. ALSO, THE PASSENGER SIDE BRAKE CALIPER HAS AN ABS PROBLEM

Incident date: Jun 14, 2016

THE DRIVER'S SIDE ELECTRIC SEAT BRACKET HAS BROKEN IN TWO PLACES MAKING THE SEAT WOBBLE. ALSO, THE PASSENGER SIDE BRAKE CALIPER HAS AN ABS PROBLEM

Incident date: Feb 8, 2016

TL* THE CONTACT OWNS A 1999 JEEP GRAND CHEROKEE. WHILE DRIVING 45 MPH, THE VEHICLE STALLED BUT CONTINUED TO ROLL FORWARD. THE CONTACT HAD TO SHIFT THE GEAR SHIFTER INTO THE PARK POSITION TO GET THE VEHICLE TO COME TO A COMPLETE HALT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THA... Read more

Incident date: Jun 21, 2016

MY COMPLAINT INVOLVING MY VEHICLE AND ITS NOW DEFECTED PARTS OR UNSAFE STATUS TO OPERATE IS DUE TO MECHANICAL WORKMANSHIP. I PURCHASED MY VEHICLE 3 YEARS AGO. NEVER HAD MAJOR PROBLEMS WITH IT AND MAINTAINED IT WELL AND REGULAR TUNE-UPS. I INVESTED IN BUYING ALL PARTS NEEDED AS TIME WELL WARE AND TAR... Read more

Incident date: Jun 21, 2016

Incident date: Mar 20, 2015

I HAVE OWNED 8 JEEPS AND NOW HAVE A BEAUTIFUL DEALERSHIPL MAINTAINED GRAND CHEROKEE LIMITED 4.7L IN MY DRIVEWAY WITH A BAD ENGINE. AT 100K A ROD BEARING WENT BAD AND AFTER THAT WAS FIXED BY ME WITH GREAT EXPENSE IT NOW SITS IN THE DRIVEWAY WITH LOW COMPRESSION AND WILL NOT START. I HAVE SEARCHED AND... Read more

Incident date: Mar 20, 2015

Incident date: Jun 16, 2016

TL* THE CONTACT OWNS A 1999 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 40 MPH, THE BRAKE PEDAL WAS DEPRESSED AND TRAVELED TO THE FLOORBOARD WITHOUT WARNING. THE VEHICLE WAS COASTED TO THE SIDE OF THE ROAD AND TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, B... Read more

Incident date: Jul 10, 2016

MY JEEP VIOLENTLY SHAKES WHEN I'M DRIVING SPEEDS OF 50+ AND IT IS VERY DANGEROUS BECAUSE AS WE ALL KNOW HIGHWAYS AND FREEWAYS ARE SPEEDS BETWEEN 55 AND 70 AND I CANNOT DRIVE OVER 50. THE OTHER DAY IT STARTED TO SHAKE SO BAD THAT I HAD TO PULL OVER AND ALMOST HIT THE CEMENT GUARD RAIL. I HAVE TO TRAN... Read more

Incident date: Jul 10, 2016

Incident date: Dec 2, 2015

PURCHASED A VEHICLE FROM CARMART IN 09-29-2015 A 1999 JEEP GRAND CHEROKEE A COUPLE OF MONTHS LATER THE VEHICLE SHUT OFF WHILE I WAS ON THE HIGHWAY, IT STARTED RIGHT BACK UP. I CONTACTED CARMART AND ON JANUARY 82016 VEHICLE WAS SENT TO A SHOP PARKING CLEAN WHERE THEY CHANGE MY TP SENSOR. IT RAN ... Read more

Crash

Incident date: Jun 13, 2016

TL* THE CONTACT OWNS A 1999 JEEP GRAND CHEROKEE. WHILE ATTEMPTING TO STOP THE VEHICLE AT 30 MPH, THE CONTACT DEPRESSED THE BRAKE PEDAL WITH EXCESSIVE FORCE. AS A RESULT, THE SEAT DETACHED AND THE CONTACT WAS PINNED BETWEEN THE STEERING COLUMN AND SEAT. THE CONTACT LOST CONTROL OF THE VEHICLE. THE VE... Read more

Incident date: Feb 15, 2016

TL* THE CONTACT OWNS A 1999 JEEP GRAND CHEROKEE. WHILE THE VEHICLE WAS PARKED, THE AIR BAG WARNING LIGHT ILLUMINATED AND STARTED BLINKING. AFTER A FEW DAYS, THE WARNING LIGHT REMAINED ILLUMINATED ALL THE TIME. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE.... Read more

Incident date: Feb 15, 2016

Incident date: Feb 4, 2016

I WOULD LIKE TO KNOW WHY JEEP/CHRYSLER HAS NOT DONE ANY RECALLS OR FIXES INVOLVING THE POWERTRAIN CONTROL MODULE (PCM) SINCE IT IS A KNOWN ISSUE WITH GRAND CHEROKEES?!!! INSTEAD THEY WANT CUSTOMERS TO GO OUT AND SPEND APPROXIMATELY $200+ FOR A NEW ONE AND EVEN MORE $$ TO HAVE DEALER INSTALL IT. I LO... Read more

Incident date: Nov 1, 2015

TL* THE CONTACT OWNS A 1999 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE FAILURE OCCURRED ONCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 126,214.

Incident date: Oct 14, 2015

I HAVE ABOUT 192,000 MILES ...OWNED THE CAR SINCE 2001..ABOUT 1 YEAR AGO I NOTICED THE FRONT SEAT WAS BEGINNING TO WIGGLE...IN TIME UNTIL 10/14/15 WHEN I TOOK IT TO THE CHRYSLER DEATERSHIP (FRANICH) IN WATSONVILLE, CA. 95076 WHERE I WAS ADVISED I HAD A BROKEN FRAME ON THE DRIVER'S SIDE FRONT SEAT. ... Read more

Incident date: Mar 1, 2013

TL* THE CONTACT OWNS A 1999 JEEP GRAND CHEROKEE. WHEN THE CONTACT STARTED THE VEHICLE, THE LIGHTING ON THE INSTRUMENT PANEL FAILED TO ILLUMINATE INTERMITTENTLY. THE CONTACT STATED THAT THE KEY FAILED TO RELEASE ONCE IN THE IGNITION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT... Read more

Incident date: Nov 17, 2015

TL* THE CONTACT OWNS A 1999 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHEN THE VEHICLE WAS STARTED, IT ACCELERATED INDEPENDENTLY AND THERE WAS AN ABNORMAL NOISE COMING FROM THE ENGINE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT MENTIONED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED BY AN ... Read more

Showing 50 of 2,319 complaints.

Technical Service Bulletins — 1999 JEEP GRAND CHEROKEE

183 manufacturer communications from 171 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

Component	Bulletins
061100 ENGINE AND ENGINE COOLING:ENGINE:GASOLINE	17
103000 POWER TRAIN:AUTOMATIC TRANSMISSION	13
980000 UNKNOWN OR OTHER	12
160000 STRUCTURE	9
350000 EQUIPMENT	9
110000 ELECTRICAL SYSTEM	8
106000 POWER TRAIN:AXLE ASSEMBLY	7
162000 STRUCTURE:BODY	6

116340 ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER

KEY, Master If replacing the key/FOBIK on a WJ, KJ, TJ, or PT Cruiser, use the "AC" NIC level part number. The "AB" NIC level will not program to these platforms. For all other platforms, if the "AB" NIC level will not program to the vehi

116340 ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER

110000 ELECTRICAL SYSTEM

Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are nece

350000 EQUIPMENT

160000 STRUCTURE

Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.

350000 EQUIPMENT

Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.

160000 STRUCTURE

Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.

350000 EQUIPMENT

Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.

160000 STRUCTURE

Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.

350000 EQUIPMENT

Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.

160000 STRUCTURE

Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.

160000 STRUCTURE

Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.

060000 ENGINE AND ENGINE COOLING

Valve Body. These may cause over drive cycling.

350000 EQUIPMENT

1999-2004 JEEP GRAND CHEROKEE REAR STRUCTURE PERFORMANCE MAY BE ADVERSELY AFFECTED DURING CERTAIN LOW SPEED REAR COLLISIONS ON AFTERMARKET TRAILER HITCH *CN

160000 STRUCTURE

The aftermarket trailer hitch on about 1,443,000 of the above vehicles may adversely affect the rear structure performance during certain low speed rear collisions. Vehicles equipped with a trailer hitch must be inspected and replaced if r

210000 TRAILER HITCHES

350000 EQUIPMENT

Child Seat Tether Anchor Installation This bulletin describes procedures to install Child Seat Tether Anchors based on Customer Request. Retrofits are subject to part availability. Vehicles in the following list that are marked **** for th

592000 CHILD SEAT:TETHER: CONNECTOR/CLIP (SECURES TOP OF CHILD SEAT TO VEHICLE)

160000 STRUCTURE

Part Description: Insulator on Lever Assy Manual Valve - Valve Body - RWD Transmission Issue Description: The manual valve insulator, attaching rivet and instruction sheet are now available as a kit. If the insulator requires replacement

350000 EQUIPMENT

160000 STRUCTURE

350000 EQUIPMENT

100000 POWER TRAIN

Part Description: Seal - Shift Shaft on RFE transmissions Issue Description: This seal (04799346) is replaceable with Seal Kit (68235551AA), which includes a seal and retainer. The Seal Kit is applicable to all (5)45RFE transmissions.

210000 TRAILER HITCHES

New CSN Advanced Communication ? N47062013 Chrysler Group LLC (Chrysler) announced a Customer Satisfaction Notification (CSN) on 1999 through 2004 Jeep? Grand Cherokee vehicles. Chrysler intends to inspect and, if necessary, replace after

210000 TRAILER HITCHES

Chrysler intends to inspect and, if necessary, replace aftermarket trailer hitches to ensure that any sharp edges or other puncture risks from the aftermarket mounting hardware are removed, free of charge (parts and labor). The parts requir

210000 TRAILER HITCHES

103000 POWER TRAIN:AUTOMATIC TRANSMISSION

POWERTRAIN CONTROL MODULE INITIALIZATION. *KB

103000 POWER TRAIN:AUTOMATIC TRANSMISSION

AUTOMATIC TRANSMISSION DIAGNOSTIC TEARDOWN PROCEDURE. VARIOUS MODELS INCLUDING THE 2004 RAM TRUCK, DURANGO, SEBRING CONVERTIBLE, CHEROKEE, VISION, NEON, AND VOYAGER. *TT *SC

100000 POWER TRAIN

45RFE/545RFE TRANS - DELAYED ENGAGEMENT DUE TO COOLER RETURN FILTER REPLACEMENT. *SC

357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER

AIR CONDITIONING (A/C) COOLING COIL ODOR. *TT

103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

POWERTRAIN CONTROL MODULE INITIALIZATION. *SC

020000 SUSPENSION

A SQUEAK OR SQUAWK-LIKE SOUND MAY BE PRESENT IN THE FRONT OR REAR SUSPENSION. *TT

162000 STRUCTURE:BODY

POPPING OR CLICKING-LIKE SOUND IN AREA OF FRONT SEAT FRAME. *TT

138120 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:WINDSHIELD:ELECTRICAL HEATING ELEMENT

NEW HVAC SUB-ASSEMBLY REPLACES BLEND OR RECIRC DOOR COMPONENTS. *TT

061000 ENGINE AND ENGINE COOLING:ENGINE

4.0L ROUGH ENGINE IDLE AFTER RESTART FOLLOWING A HOT SOAK. *TT

106000 POWER TRAIN:AXLE ASSEMBLY

FLUID WEEPAGE PAST REAR AXLE VENT LINE JIGGLE CAP. *TT

010000 STEERING

POP/TICK SOUND IN STEERING WHEEL AREA. *TT

061000 ENGINE AND ENGINE COOLING:ENGINE

4.0L MULTIPLE CYLINDER MISFIRE. *TT

162000 STRUCTURE:BODY

WIND-LIKE SOUND AT TOP REAR CORNER OF FRONT DOOR. *TT

353000 EQUIPMENT:ELECTRICAL

REMOTE KEYLESS ENTRY (RKE) FOB ONLY OPERATES AT CLOSE RANGE ON DRIVER SIDE OF VEHICLE. *TT

103000 POWER TRAIN:AUTOMATIC TRANSMISSION

RECOMMENDED STEPS TO CONFIRM THE SAFE AND PROPER ENGAGEMENT OF THE PARK POSITION ON THE VEHICLE'S AUTOMATIC TRANSMISSION. *TT

104000 POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)

NV247 TRANSFER CASE - GPOP - ISSUE REVIEW SYSTEM. *TT

104000 POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)

SNAP RING ACCESS PLUG, NV247 TRANSFER CASE - GPOP - ISSUE REVIEW SYSTEM. *TT

030000 SERVICE BRAKES, HYDRAULIC

FRONT BRAKE PULSATION DURING LIGHT TO MODERATE BRAKE APPLICATION. *TT

106000 POWER TRAIN:AXLE ASSEMBLY

CUSTOMER MAY COMPLAIN OF A HIGH-PITCHED REAR AXLE WHINE SOUND COMING FROM REAR OF VEHICLE. *TT

980000 UNKNOWN OR OTHER

CUSTOMER MAY COMPLAIN OF AN INTERMITTENT CONDITION WHERE THE PANIC ALARM FOR THE REMOTE KEYLESS ENTRY (RKE) SYSTEM TRIGGERS WITHOUT ANY CUSTOMER INTENT TO TRIGGER THE ALARM. *TT

106000 POWER TRAIN:AXLE ASSEMBLY

CUSTOMER MAY COMPLAIN OF A HIGH-PITCHED SOUND COMING FROM THE REAR AXLE OF THE VEHICLE BETWEEN 55 AND 70 MPH (88-112 KPH). *TT

103000 POWER TRAIN:AUTOMATIC TRANSMISSION

SUBJECT REGARDING REVISION IN DIAGNOSTIC PROCEDURES AND LABOR OPERATION TIMES FOR RE TRANSMISSIONS. *TT

980000 UNKNOWN OR OTHER

FLASH PROGRAMMING FAILURE RECOVERY. *SLC

034500 SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC

SUBJECT REGARDING FRONT BRAKE PULSATION DURING LIGHT TO MODERATE BRAKE APPLICATION. *SLC

162000 STRUCTURE:BODY

NEW REPAIR PROCEDURES WITH SEPARATE LIFTGATE LATCH MOTOR AND COMPONENTS. *SLC

010000 STEERING

SUBJECT REGARDING STEERING HONK ON 4.0 L AND 4.7 L LHD GRANE CHEROKEE VEHICLES. *SLC

034000 SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS

SUBJECT REGARDING FRONT BRAKE PULSATION DURING LIGHT TO MODERATE BRAKE APPLICATION. *SLC

135200 VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR

SUBJECT REGARDING OUTSIDE REARVIEW MIRROR GLASS REPLACEMENT. *SLC

110000 ELECTRICAL SYSTEM

SUBJECT REGARDING REMOTE KEYLESS ENTRY PROGRAMMING PROCEDURES. *SLC

061100 ENGINE AND ENGINE COOLING:ENGINE:GASOLINE

SUBJECT REGARDING COLD START RPM FLARE. *JG

221700 SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER

ON SOME VEHICLES THE HEATED SEAT MAY BE INOPERATIVE DUE TO AN OPEN CIRCUIT IN THE SEAT CUSHION HEATING ELEMENT. *TT

116200 ELECTRICAL SYSTEM:IGNITION:MODULE

ADVANCE SERVICE INFORMATION INVOLVING INOPERATIVE BODY CONTROL MODULES (BCM). *TT

011000 STEERING: STEERING WHEEL/HANDLE BAR

EXPERIENCING A POP/TICK SOUND HEARD COMING FROM THE STEERING WHEEL AREA WHILE THE VEHICLE IS IN MOTION. *TT

221700 SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER

A CONDITION MAY EXIST WHERE THE HEATED SEAT MAY BE INOPERATIVE DUE TO AN OPEN CIRCUIT IN THE SEAT CUSHION HEATING ELEMENT. *TT

100000 POWER TRAIN

SOME VEHICLES MAY EXHIBIT A HARSH 2-3, 4-5, AND 5-4 UPSHIFTS CAUSING A POWERTRAIN CLUNK OR SHUDDER WHEN ACCELERATING. *TT

135200 VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR

SUBJECT REGARDING OUTSIDE REARVIEW MIRROR GLASS REPLACEMENT. *TT

106000 POWER TRAIN:AXLE ASSEMBLY

SOME CUSTOMERS MAY EXPERIENCE A POWERTRAIN RELATED SOUND WHICH MAY BE DESCRIBED AS FRONT AXLE WHINE. *TT

034000 SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS

EXPERIENCING BRAKE ROUGHNESS OR PEDAL PULSATION WHEN THE BRAKES ARE APPLIED. *TT

015000 STEERING:HYDRAULIC POWER ASSIST SYSTEM

SOME VEHICLES MAY EXHIBIT A HONK-LIKE SOUND WHEN MAKING RIGHT TURNS.*SLC

034000 SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS

CUSTOMER MAY EXPERIENCE A VIBRATION OF THE STEERING WHEEL, FLOOR, SEAT, INSTRUMENT PANEL, OR A MINOR PEDAL PULSATION (BRAKE ROUGHNESS) UNDER LIGHT TO MODERATE PEDAL APPLICATION. *SLC

010000 STEERING

SOME VEHICLES MAY EXHIBIT A HONK-LIKE SOUND FROM THE POWER STEERING SYSTEM, OCCURING MOST OFTEN DURING A RIGHT HAND LOW SPEED TURN, SUCH AS PARKING LOT MANEUVERS. *TT

110000 ELECTRICAL SYSTEM

SUBJECT REGARDING AIRBAG / CLOCK SPRING SERVICE FOR VARIOUS MODELS INCLUDING 2002 MODEL YEAR JEEP LIBERTY. *TT

350000 EQUIPMENT

SUBJECT REGARDING GENERIC SCAN TOOL (GST), PUBLICATION NO. 81-170-00008 PROVIDED WITH THIS TECHNICAL SERVICE BULLETIN TO PROVIDE REFERENCE INFORMATION WHEN USING GENERIC SCAN TOOL ON OBDII VEHICLES. *TT

138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

A CUSTOMER MAY EXPERIENCE COLER OR WARMER THAN DESIRED AIR TEMPERATURES COMING FROM THE VEHICLE HVAC SYSTEM VENTS. THIS CHANGE IN AIR TEMPERATURE MAY OCCUR GRADUALLY OVER TIME AND ONLY ON VEHICLES EQUIPPED WITH THE AUTOMATIC ZONE CONTROL

063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM

SUBJECT REGARDING ADDITIONAL DIAGNOSTIC FOR DIAGNOSTIC TROUBLE CODES CAUSED BY AN EVAPORATIVE SYSTEM LEAK. *TT

980000 UNKNOWN OR OTHER

THIS TECHNICAL SERVICE BULLETIN CONTAINS BOTH UPDATED SELF-ADHESIVE SERVICE AND / OR DIAGNOSTIC MANUAL PAGES AND UPDATE PAGES. *TT

980000 UNKNOWN OR OTHER

SUBJECT REGARDING SERVICE / DIAGNOSTIC MANUAL REVISIONS. *TT

103000 POWER TRAIN:AUTOMATIC TRANSMISSION

AUTOMATIC TRANSMISSION FLUID USAGE ATF+4. *TT *MJ

061100 ENGINE AND ENGINE COOLING:ENGINE:GASOLINE

INFORMATION REGARDING ENGINE PERFORMANCE ENHANCEMENTS. *JB

110000 ELECTRICAL SYSTEM

SUBJECT REGARDING WIRE SPLICE REPAIRS. *SB

061100 ENGINE AND ENGINE COOLING:ENGINE:GASOLINE

SUBJECT PERTAINING TO ENGINE PERFORMANCE ENHANCEMENTS. *JB

061100 ENGINE AND ENGINE COOLING:ENGINE:GASOLINE

SOME VEHICLE ENGINES MAY EXHIBIT PART THROTTLE OR WIDE OPEN THROTTLE SPARK KNOCK; SAG OR HESITATION FOLLOWING A COLD ENGINE START; ROUGH IDLE; IDLE SAG WHEN DECELERATING TO A STOP. *TT

980000 UNKNOWN OR OTHER

INFORMATION ON SERVICE PUBLICATION UPDATES. *JB

103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

EMISSION RECALL TO REPROGRAM POWERTRAIN CONTROL MODULE - ON-BOARD DIAGNOSTIC SYSTEM MAY NOT RESET THE READINESS CODES. *JB

220000 SEATS

SUBJECT REGARDING CHILD SEAT TETHER ANCHORS. *TT

354300 EQUIPMENT:MECHANICAL:CARRIER/RACK

INFORMATION ON THE OPTIMUM ROOF RACK POSITION. *TT

150000 SEAT BELTS

SUBJECT REGARDING SEAT BELT TURNING LOOP COVER REPAIR. *TT

980000 UNKNOWN OR OTHER

A CONDITION MAY EXIST WHERE THE SPEEDOMETER OR TACHOMETER MAY BE INOPERATIVE DUE TO GAUGE NEEDLE BEING WRAPPED AROUND THE WRONG SIDE OF THE STOP PEG. *TT

140000 AIR BAGS

SUBJECT REGARDING NON-DEPLOYED AIRBAG HANDLING PROCEDURES. *TT

103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

SUBJECT REGARDING 45RFE TRANSMISSION QUALITY ENHANCEMENTS FOR THE 1-2, 2-3, AND 4-3 SHIFTS. *TT

010000 STEERING

EXPERIENING STEERING GEAR HONK ON TURNS. *TT

061100 ENGINE AND ENGINE COOLING:ENGINE:GASOLINE

CUSTOMERS MAY EXPERIENCE A LONGER THAN NORMAL ENGINE CRANKING TIME PRIOR TO ENGINE START. *TT

061100 ENGINE AND ENGINE COOLING:ENGINE:GASOLINE

CUSTOMER MAY COMPLAIN OF AN OIL EMULSION ACCUMULATION INSIDE THE ENGINE OIL FILL HOUSING. *TT

105300 POWER TRAIN:DRIVELINE:DRIVESHAFT

AN INTERMITTENT BUMP (STOP-BUMP) ONCE THE VEHICLE IS BROUGHT TO A FULL STOP. THIS CONDITION MAY OCCUR 3 TO 20 SECONDS FOLLOWING THE STOP OR WHEN THE LOAD ON THE REAR DRIVELINE IS REDUCED (E.G., WHEN THE APPLIED BRAKE PRESSURE IS DECREASED

034000 SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS

SUBJECT REGARDING BRAKE ROUGHNESS OR PEDAL PULSATION WHEN THE BRAKES ARE APPLIED. *TT

034000 SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS

EXPERIENCING BRAKE ROUGHNESS OR PEDAL PULSATION WHEN THE BRAKES ARE APPLIED. *TT

980000 UNKNOWN OR OTHER

CONCERNS WITH AN INOPERATIVE OR INTERMITTENT REMOTE KEYLESS ENTRY (RKE) TRANSMITTER. *TT

022000 SUSPENSION:REAR

CONCERNS WITH A WHINE-LIKE SOUND HEARD COMING FROM THE REAR AXLE OF THE VEHICLE AT SPEEDS GREATER THAN 40 MPH. *TT

103400 POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT

SOME CUSTOMERS MAY COMPLAIN OF A RED-IN-COLOR OIL SEEPAGE FROM UNDER THE VEHICLE. THE OIL SEEPAGE MAY BE LOCALIZED TO THE SECTOR SHAFT SEAL OF THE TRANSFER CASE. *TT

220000 SEATS

SUBJECT REGARDING CHILD SEAT TETHER ANCHORS. *TT

133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

A CONDITION MAY EXIST WHERE THE FRONT WIND MAY BE INOPERATIVE, OR STUCK IN THE UP POSITION. *TT

114000 ELECTRICAL SYSTEM:WIRING

THIS BULLETIN PROVIDES A REVISED WIRE SPLICE PROCEDURE AND RELATED PARTS. *TT

061000 ENGINE AND ENGINE COOLING:ENGINE

SUBJECT REGARDING NORMAL ACCUMULATION OF A FOAMY OIL EMULSION IN THE 4.7L ENGINE OIL FILL HOUSING. *TT

133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

CONCERNS WITH ERRATIC OPERATION OF THE POWER DOOR LOCKS, REMOTE KEYLESS ENTRY SYSTEM, POWER WINDOWS OR POWER MIRRORS. *TT

Showing 100 of 183 bulletins.

NHTSA Safety Investigations — JEEP GRAND CHEROKEE

Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.

RQ — Open — Model Year: 2022

Recall 23V-413 Post Remedy Failures

On June 8, 2023, Fiat Chrysler Automobiles US, LLC (FCA) filed Safety Recall 23V-413 affecting certain 2022–2023 Jeep Grand Cherokee and2021–2023 Jeep Grand Cherokee L vehicles to address rear coil springs that may not have been properly installed during vehicle production. An improperly install... Read more

PE — Closed — Model Year: 2014

False Positive Automated Braking

On June 1, 2015, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE15-021 to investigate 9 complaints alleging incidents of unintended braking in model year (MY) 2014 Jeep Grand Cherokee vehicles, including 2 alleging incidents of full ABS braking.ODI expanded the scope to in... Read more

RQ — Closed — Model Year: 2002

Jeep inadvertent air bag deployment

The Office of Defects Investigation (ODI) opened an investigation based on consumer allegations of inadvertent air bag deployments (IABD) occurring after the recall remedy for NHTSA recall 12V-527 had been installed on recalled model year (MY ) 2002-2003 Jeep Liberty and MY 2002-2004 Jeep Grand Cher... okee vehicles manufactured by Fiat Chrysler Automobiles (FCA).The recall was in response to the Office of Defects Investigation (ODI) investigation EA12-001 during which data provided by FCA indicate that the air bag circuitry inside the Occupant Restraint Control (ORC) module can degrade. ORC degradation can result in an inadvertent air bag deployment, without a crash or impact, while the vehicle is being operated.An IABD may involve frontal, side and belt pretensioner devices, and may result in injuries consisting of burns, cuts and bruises to the upper body region, and or the potential for a loss of control and or crash.The remedy FCA developed for 12V-527 consisted of installing an in-line jumper harness with an integrated electrical filter for the circuits that connect to the air bag modules (squib circuits).This filter is intended to eliminate transient electrical spikes to the ORC which FCA asserted are responsible for the IABDs.ODI has identified a total of 9 NHTSA complaints across all affected vehicles indicating an IABD event occurring after the vehicle had previously been remedied under 12V-527.In addition, FCA reported 12 additional complaints of post-remedy IABD events. The IABD events took place both while driving and while the vehicle was stationary. Six customers incurred injuries consistent with air bag deployments however no crashes were reported.As a response to this investigation, FCA has issued 2 new recalls involving the IABD.On January 27, 2015 FCA notified ODI that it would conduct a safety recall (15V-046) to remedy potential IABD events occurring in 753,176 MY02-03 Jeep Liberty vehicles built through 03/28/03 and MY 2002-2004 Jeep Grand Cherokee vehicles built through 5/23/03.Note that this recall, which was scoped based on field IABD events does not include all MY 2003 Liberty or MY 2004 Grand Cherokee manufactured with the same level ORC module.According to FCA, the ORC degradation and subsequent electrical overstress condition that causes the air bags to deploy inadvertently is not fully remedied with the filter installed during the 12V-527 campaign.To remedy IABDs under 15V-046, FCA will install a new design ORC module using a next generation electrical architecture.The next generation architecture has been used in other non-subject vehicles for many years without evidence of IABD events occurring.In addition to this recall, on October 15, 2015 FCA advised NHTSA that it would conduct safety recall 15V-673 to remedy potential IABD events in the remaining 284,089 MY 2003 Jeep Liberty and MY 2004 Jeep Grand Cherokee vehicles manufactured with the earlier generation ORC module that were not previously recalled.FCA initially did not recall these populations due to the lack of known IABD events.However, FCA is now aware of 7 IABD events occurring in this population. After consultation with ODI regarding the long term durability and noise toughness of the earlier ORC architecture, FCA decided to recall this population also.The recall actions initiated by the manufacturer address the safety risks identified by the investigation.Accordingly, the investigation is closed.The ODI reports cited above can be reviewed at http://www-odi.nhtsa.dot.gov/owners/SearchSafetyIssues under the following identification (ODI) numbers: 10622092, 10629705, 10619008, 10618842, 10626762, 106404Read more

PE — Closed — Model Year: 2012

Power steering hose failure

The Office of Defects Investigation (ODI) analyzed complaint data provided by Chrysler as well as complaints submitted to ODI from consumers. ODI's analysis identified a total of 24 unique reports indicating power steering hose blow-offs resulting from a dislodged power steering cooler turbulator fi... n in some early production vehicles.According to Chrysler, a dislodged fin can occur when the turbulator is inserted into the power steering cooler or loaded into the assembly machine.A dislodged fin may block the flow of power steering fluid creating excess back-pressure in the power steering system leading to the possibility of a return hose blow-off.Chrysler and its power steering cooler supplier, Dana, modified the cooler assembly process to address factors that may contribute to hose blow-offs. The redesigned turbulator assembly stations were completely implemented in production by April 2012.During PE12-020, Chrysler identified occurrences where the power steering return hose may blow-off at the power steering cooler.This is a condition that typically occurs early in the life of the vehicle with 65% occurring at less than 2,000 miles and 96% occurring with less than 8,000 miles. The data also shows that 88% of the conditions occurred with less than 4 months in service. Over 50% of the blow-off complaints occurred on vehicles with build dates between November 22, 2011 and December 23, 2011. None of the conditions occurred with more than 12,000 miles or 7 months in service. Chrysler?s complaint analysis indicates up-to 14 additional vehicles may experience the hose blow off condition.None of the 24 unique reports with the hose blow-off condition alleged smoke or fire in the engine compartment. In the event of a blow-off, it is highly unlikely for power steering fluid to reach any of the ignition sources in the engine compartment and result in an engine fire. Complaint analysis identified five reports alleging engine compartment fires that resulted from other or unknown causes, including one attributed to an overheated transmission fluid. Two fires of unknown cause cited in the opening resume for PE12-020 involved vehicles equipped with V8 SRT 6.4L engines which are not equipped with the steering system affected by the turbulator fin concern. ODI will continue to monitor field experience in Jeep Grand Cherokee vehicles equipped with that engine.There have been no reports of loss of steering control, crashes or injuries as result of this condition.Additionally, all affected vehicles that may have experienced a hose blow-off condition were repaired under Chrysler?s 3 year/36,000 mile manufacturer?s warranty at no cost to the owner and supplier?s process improvements put in place have eliminated the likelihood of power steering hose blow offs. There is no indication of loss of motive power or unreasonable safety risk associated with the alleged defect in the subject vehicles. This preliminary evaluation is closed.The ODI reports cited above can be viewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers (ODI Nos.): 10465379, 10461736, 10459178.Read more

PE — Closed — Model Year: 1993

Crash Related Fuel Tank Fires

NHTSA has conducted extensive analysis of the data regarding fuel tank integrity for the model year (MY) 1993-2004 Jeep Grand Cherokee (JGC). As a result of that work, the agency has decided to upgrade its safety defect investigation to an Engineering Analysis and to expand the scope of vehicles inc... luded in the investigation. NHTSA's assessment of the data collected during this investigation indicates that rear-impact-related tank failures and vehicle fires are more prevalent in the JGC than in the non-Jeep peer vehicles. In addition, the agency's analysis of its FARS data for the peer vehicles and three Jeep models shows a higher incidence of rear-impact, fatal fire crashes for the Jeep products.PE10-031 had focused on the fuel tank system integrity of the JGC vehicles during rear-end collisions and impacts.The fuel tank is located at the rear of the vehicle, between the bumper and axle, and is manufactured from a plastic material (HDPE).Three peer vehicles (across the same MY range as the JGC) were identified for comparative assessment: the Chevrolet Blazer, Ford Explorer, and Toyota 4Runner.ODI has collected and assessed a significant volume of data for the JGC and three peer vehicles under the Defect Petition (DP) 09-005 and PE10-031, much of which was either provided by the petitioner or by the subject and peer manufacturers in response to ODI's information request letters.NHTSA has also utilized its FARS database.Fatal crash data was collected for the JGC and its three peers, along with data for two other Jeep vehicles, the Cherokee and Liberty, which were also manufactured with rear mounted fuel tanks and assessed by ODI as Jeep peer vehicles.Based on the agency's current analysis, ODI is upgrading its investigation to determine whether the subject vehicles contain a defect that presents an unreasonable risk to safety.The subject vehicles for EA12-005 will be MY 1993-2004 JGC, MY 1993-2001 Cherokee, and MY 2002-2007 Liberty; the estimated production volumes for these vehicles is approximately 5.1 million, although attrition is a factor for the older vehicles.Please note that the counts shown in the above failure report summary are for the JGC only (values shown in the total column are unique).Data for the other Jeep models and possibly other peer models will be collected during the investigation.The ODI reports cited above can be reviewed online at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification (ODI) numbers:506249, 549376, 734783, 869217, 10009553, 10335943, 10351589, 10351980, 10357528.Read more

DP — Closed — Model Year: 1993

Fuel Storage System Crash Related Fires

In a letter dated October 2, 2009, the Center for Auto Safety (CAS) petitioned NHTSA to open a defect investigation and recall model year 1993-2004 Jeep Grand Cherokees.CAS alleged that the subject vehicles have defective fuel tank storage systems that present a fire hazard in crashes. CAS alleged t... hat the plastic fuel tank's placement behind the rear axle and below the rear bumper, and the lack of adequate shielding, make it more vulnerable to rupture or leakage from a rear-impact by another vehicle (including damage from other components located on the Grand Cherokee), or in the case of rollover crashes, from other external objects.CAS also alleged that the fuel filler neck tears off in crashes.In its petition, CAS cites data from NHTSA's Fatality Analysis Reporting System (FARS) showing 172 fatal fire crashes with 254 fatalities involving the subject vehicles from calendar years 1992 through 2008.CAS stated that there have been at least 44 crashes with 64 total fatalities (subject and non-subject vehicles) where fire was entered as the Most Harmful Event (MHE) in the FARS database.In response to the CAS petition, ODI made a preliminary examination of available data.FARS data showed 2,988 occupants of the subject vehicles have died in crashes since 1992.Of those, 55 died in 44 crashes where fire was listed as the Most Harmful Event.Identifying crashes most likely associated with the alleged defect as described by CAS (defined as the subject vehicle being struck at the 5, 6 or 7 o'clock positions) isolated 10 crashes with 13 occupant fatalities.ODI also reviewed the Vehicle Owner Questionnaires (VOQ) database and identified 12 reports alleging A) a post-crash fuel tank leak and/or B) a post-crash fire potentially related to a fuel tank leak.Of the 12 reports, 10 involved fires (two involved fuel leaks only) with 9 alleged injuries and 1 alleged fatality.The existence of these post-crash fires does not, by itself, establish a defect trend.Further review and investigation into these incidents is needed to determine the existence of any relationship between the alleged defect and each fire or leak.It should be noted that ODI also conducted a preliminary review of the Early Warning Reporting (EWR) data that did not find the subject vehicles to be over-represented for post-crash fires.ODI's initial review neither supports nor excludes the possibility that a defect exists in the subject vehicles.However, ODI has always taken the position that vehicle fires pose a significant safety risk.Accordingly, ODI has granted the petition to further investigate the conditions associated with post-crash fires in these vehicles.Read more

EA — Closed — Model Year: 2000

FAN BLADE FAILURE (ENGINE COOLING FAN)

DAIMLERCHRYSLER CORPORATION (DCC) HAS NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL (06V199) OF CERTAIN JEEP GRAND CHEROKEE VEHICLES TO REPLACE THE ENGINE'S ELECTRIC MOTOR DRIVEN COOLING FAN. THE 182,875 VEHICLES INCLUDED IN THE RECALL ARE MODEL YEAR (MY) 2002 EQUIPPED WITH 4.0 LITER (SIX... Read more

PE — Closed — Model Year: 2002

ENGINE COOLING FAN BLADE FAILURE

THIS INVESTIGATION WAS OPENED ON JULY 13, 2005, BASED ON FOUR ODI CONSUMER REPORTS.ODI CONTACTED ALL OF THOSE COMPLAINANTS AND EACH OF THEM REPORTED THAT PIECES OF THE BROKEN FAN BLADE HAD DAMAGED THE RADIATOR AND PENETRATED THROUGH THE PROTECTIVE FAN SHROUD.SINCE OPENING THE INVESTIGATION, ODI HAS ... Read more

EA — Closed — Model Year: 1993

HOOD LATCH FAILURE

ODI OPENED EA02-029 TO DETERMINE WHETHER A SAFETY-RELATED DEFECT TREND EXISTED IN THE MY 1997 JEEP GRAND CHEROKEE HOOD LATCH ASSEMBLIES.DURING EA02-029, THERE WAS NO SPECIFIC FAILURE MECHANISM IDENTIFIED THAT COULD DIFFERENTIATE THE MY 1997 VEHICLES FROM OTHER VEHICLES CONTAINING THIS SAME HOOD LATC... Read more

PE — Closed — Model Year: 1996

HOOD LATCH

There is no summary currently available

EA — Closed — Model Year: 1993

ROLL-AWAY IN REVERSE WHEN PARKED

DAIMLERCHRYSLER HAS RECALLED THE ZJ MODELS TO INCORPORATE A SECONDARY DETENT SPRING INTO THE SHIFTER.EVEN THOUGH THE WJ 6 CYL. VEHICLES USE THE SAME MANUAL DETENT LEVER THAT AS THE VEHICLES IN THE RECALL POPULATION, ODI BELIEVES THAT THE WJ REDESIGNED SHIFTER, WHICH IMPROVES FLOOR SHIFTER FUNCTIONAL... Read more

PE — Closed — Model Year: 1995

INADVERTENT ROLLAWAY IN REVERSE PARK

DP — Closed — Model Year: 1993

VISCOUS COUPLING FAILURE

ALLEGED THAT THE VISCOUS COUPLING IN THE TRANSFER CASE OF HIS 1993 GRAND CHEROKEE VEHICLE FAILED WHICH AFFECTED STEERING, BRAKING AND STARTING OF THE VEHICLE.

EA — Closed — Model Year: 1993

QCK-CONNECT FUEL LINE FAIL

There is no summary currently available

EA — Closed — Model Year: 1993

FUEL TANK LEAKAGE

There is no summary currently available

PE — Closed — Model Year: 1994

QUICK-CONNECT FUEL LINE FAILURE

There is no summary currently available

PE — Closed — Model Year: 1993

STEERING SHAFT FAILURE

There is no summary currently available

PE — Closed — Model Year: 1993

FUEL TANK LEAKAGE

There is no summary currently available

PE — Closed — Model Year: 1993

REAR LIFTGATE LATCH

There is no summary currently available

JEEP GRAND CHEROKEE — All Years Overview

Complete safety history for the JEEP GRAND CHEROKEE across all model years (1993–2026).

321 Total Recalls

39,806 Total Complaints

19 Investigations

2,786 Reported Crashes

848 Reported Fires

81 Reported Deaths

JEEP GRAND CHEROKEE — Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year	Recalls	Complaints
2026	3	6	View
2025	3	105	View
2024	14	402	View
2023	19	650	View
2022	11	454	View
2021	12	659	View
2020	3	338	View
2019	7	526	View
2018	11	1,197	View
2017	6	559	View
2016	9	437	View
2015	10	1,737	View
2014	19	3,379	View
2013	10	1,111	View
2012	11	2,320	View
2011	6	2,425	View
2010	5	171	View
2009	3	195	View
2008	5	990	View
2007	7	1,478	View
2006	6	1,754	View
2005	5	2,733	View
2004	14	1,572	View
2003	10	889	View
2002	16	1,771	View
2001	10	1,128	View
2000	12	1,855	View
1999 (current)	10	2,319
1998	10	1,349	View
1997	11	1,433	View
1996	12	1,250	View
1995	11	983	View
1994	8	775	View
1993	12	784	View
1992	0	4	View
1991	0	7	View
1990	0	5	View
1989	0	7	View

Other JEEP Models

Model	Recalls	Complaints
WRANGLER	313	22,084	View
CHEROKEE	297	20,619	View
WAGONEER	96	662	View
LIBERTY	92	11,701	View
COMPASS	53	5,936	View
GRAND WAGONEER	53	298	View
GLADIATOR	45	1,287	View
RENEGADE	34	3,433	View

Vehicle Safety

Consumer Safety

Infrastructure

Public Health

1999 JEEP GRAND CHEROKEE

Complaint Statistics

Top Reported Components

Technical Service Bulletins — 1999 JEEP GRAND CHEROKEE

Most Affected Components

NHTSA Safety Investigations — JEEP GRAND CHEROKEE

JEEP GRAND CHEROKEE — All Years Overview

JEEP GRAND CHEROKEE — Year by Year

Other JEEP Models