EXTERIOR LIGHTING:HEADLIGHTS
Defect Description
DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES
... , AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.Read moreConsequence
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
Remedy
DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.
42,540 vehicles affected
Manufacturer: DOPE, INC.
EXTERIOR LIGHTING
Defect Description
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES
... , AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.Read moreConsequence
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
Remedy
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
16,270 vehicles affected
Manufacturer: SABERSPORT
EXTERIOR LIGHTING
Defect Description
CERTAIN TRADESONIC COMBINATION LAMPS SOLD AS REPLACEMENT LAMPS FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. COMBINATION LAMPS NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED
... EQUIPMENT.Read moreConsequence
LACK OF AMBER SIDE REFLECTORS IN THE LAMPS WILL DECREASE LIGHTING VISIBILITY TO OTHER DRIVERS AND MAY POSSIBLY RESULT IN A VEHICLE CRASH.
Remedy
TRADESONIC WILL NOTIFY OWNERS AND REPLACE THE LAMPS FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING JULY 2006. OWNERS MAY CONTACT TRADESONIC AT 626-934-8884.
4,029 vehicles affected
Manufacturer: TRADESONIC
SERVICE BRAKES, HYDRAULIC
Defect Description
CERTAIN AFTERMARKET BRAKE HYDRAULIC MASTER CYLINDERS SOLD AS REPLACEMENT BRAKE CYLINDERS FOR CERTAIN FORD, DAIMLERCHRYSLER, AND JEEP PASSENGER VEHICLES. THESE BRAKE CYLINDERS WERE SOLD UNDER THE BRAND NAMES OF NAPA, RAYBESTOS, AIMCO, AC DELCO, CARQUEST, BENDIX, AND WAGNER. ONLY PRODUCTS THAT WERE
... MANUFACTURED FROM JULY 27, 2005 THROUGH JANUARY 17, 2006 (DATE CODES 0529 THROUGH 0602) ARE SUBJECT TO THIS RECALL. WHEN SUBJECT TO VERY COLD TEMPERATURES, AN INTERNAL SEAL IN THE MASTER CYLINDER COULD LOSE FLEXIBILITY AND MAY CAUSE BRAKE FLUID TO LEAK.Read moreConsequence
LOSS OF BRAKE FLUID CAN LEAD TO A DECREASE IN BRAKE LINE PRESSURE AND AN INCREASE IN STOPPING DISTANCE, WHICH CAN RESULT IN A VEHICLE CRASH.
Remedy
AFFINIA (BRAKE PARTS, INC.) WILL REPLACE THE SUBJECT BRAKE HYDRAULIC MASTER CYLINDERS FREE OF CHARGE. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS CAN CONTACT AFFINA GROUP CUSTOMER SERVICE AT 1-800-323-0354.
7,440 vehicles affected
Manufacturer: BRAKE PARTS, INC.
EXTERIOR LIGHTING:HEADLIGHTS
Defect Description
CERTAIN ANZO COMBINATION HEADLAMP ASSEMBLIES SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES. SOME COMBINATION LAMPS ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS WHICH FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPME
... NT."Read moreConsequence
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH.
Remedy
ANZO WILL NOTIFY OWNERS AND REPLACE THE HEADLAMPS FREE OF CHARGE. THE RECALL BEGAN MAY 9, 2006. OWNERS MAY CONTACT ANZO USA AT 909-468-3688.
292,000 vehicles affected
Manufacturer: ANZO USA, INC.
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
Defect Description
CERTAIN AFTERMARKET AIRTEX ELECTRIC FUEL PUMPS INSTALLED FOR USE AS REPLACEMENT EQUIPMENT FOR CERTAIN 1997-2004 JEEP WRANGLER; 1997-2001 JEEP CHEROKEE; 1997-2004 JEEP GRAND CHEROKEE; AND 2000-2003 DODGE DAKOTA VEHICLES. THE PLASTIC ELECTRICAL GROMMET CONNECTORS AT THE TOP OF THE FUEL PUMP MODULE AR
... E NOT COMPATIBLE WITH AUTOMOTIVE FUELS AND MAY DEGRADE CAUSING A POTENTIAL LEAK PATH FOR FUEL.Read moreConsequence
IN THE PRESENCE OF AN IGNITION SOURCE, A FUEL LEAK COULD RESULT IN A FIRE.
Remedy
AIRTEX WILL NOTIFY ITS CUSTOMERS AND WILL REPLACE THE AFFECTED FUEL PUMPS FREE OF CHARGE. THE RECALL BEGAN ON JANUARY 25, 2006. OWNERS MAY CONTACT AIRTEX CUSTOMER SERVICE DEPARTMENT AT 1-800-880-3056.
7,291 vehicles affected
Manufacturer: AIRTEX PRODUCTS
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:INJECTORS
Defect Description
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH A 4.0L ENGINE ONLY, THE DESIGN OF THE INTAKE AND EXHAUST MANIFOLDS COULD ALLOW DEBRIS TO ACCUMULATE AT THE #3 CYLINDER LOCATION.
Consequence
THIS COULD RESULT IN A VEHICLE FIRE.
Remedy
DEALERS WILL INSTALL A MANIFOLD SHIELD TO MODIFY THE AIR FLOW CHARACTERISTICS AND TO PREVENT THE ACCUMULATION OF DEBRIS IN THE AREA OF THE #3 CYLINDER. OWNER NOTIFICATION BEGAN MAY 13, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE
... THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.Read more1,115,322 vehicles affected
Manufacturer: DAIMLERCHRYSLER CORPORATION
SEAT BELTS:FRONT:RETRACTOR
Defect Description
VEHICLE DESCRIPTION: CERTAIN VAN, WAGON, PICKUP TRUCKS, PASSENGER AND SPORT UTILITY VEHICLES, FAIL TO COMPLY WITH REQUIREMENTS OF FMVSS NO. 209, "SEAT BELT ASSEMBLIES." THE FRONT SEAT BELT RETRACTOR MAY NOT COMPLY WITH THE REQUIREMENTS OF THE STANDARD.
Consequence
IF THE RETRACTOR DOES NOT WORK PROPERLY, IT WILL NOT ADEQUATELY PROTECT OCCUPANTS IN THE EVENT OF A CRASH.
Remedy
DEALERS WILL REPLACE THE SEAT BELT RETRACTOR. OWNER NOTIFICATION BEGAN AUGUST 20, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
161,682 vehicles affected
Manufacturer: DAIMLERCHRYSLER CORPORATION
SEAT BELTS
Defect Description
VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE SEAT BELT SHOULDER HEIGHT ADJUSTABLE TURNING LOOP (ATL) TOP MOUNTING BOLT WAS INADEQUATELY MANUFACTURED.
Consequence
THE AFFECTED MOUNTING BOLTS MAY NOT WITHSTAND SUFFICIENT FORCE TO FUNCTION PROPERLY IN CERTAIN IMPACT SITUATIONS, INCREASING THE RISK OF INJURY TO A BELTED OCCUPANT.
Remedy
DEALERS WILL REPLACE THE SHOULDER BELT HEIGHT ADJUSTER MOUNTING BOLTS.
204,000 vehicles affected
Manufacturer: DAIMLERCHRYSLER CORPORATION
SEAT BELTS:REAR/OTHER
Defect Description
VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE REAR OUTBOARD SEAT BELT RETRACTOR SPRING CAN DISENGAGE FROM THE REWIND MECHANISM, DISABLING THE RETRACTOR FUNCTION, AND PREVENTING THE BELT FROM FITTING SNUGLY AROUND THE OCCUPANT.
Consequence
IN THE EVENT OF A CRASH, THE OCCUPANT MAY NOT BE PROPERLY RESTRAINED, INCREASING THE RISK OF PERSONAL INJURY.
Remedy
DEALERS WILL REPLACE THESE RETRACTORS.
13,000 vehicles affected
Manufacturer: CHRYSLER CORPORATION
Complaint Statistics
2,319 total complaints
157 crashes 21 fires 92 injuries 1 deaths
Top Reported Components
| Component | Complaints |
|---|
| SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR | 349 |
| POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH | 142 |
| POWER TRAIN:AUTOMATIC TRANSMISSION | 136 |
| SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC | 127 |
| SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP | 96 |
| SEATS | 78 |
| ENGINE AND ENGINE COOLING:ENGINE:GASOLINE | 61 |
| POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT | 60 |
| AIR BAGS | 53 |
| ELECTRICAL SYSTEM | 49 |
Incident date: May 18, 2021
Found that there is a plastic fuel tank mounted behind the rear axle hanging down below the bumper and was told if I get rear ended it could cause an explosion that would need to have a hitch receiver installed to protect the fuel tank
Incident date: May 18, 2021
Found that there is a plastic fuel tank mounted behind the rear axle hanging down below the bumper and was told if I get rear ended it could cause an explosion that would need to have a hitch receiver installed to protect the fuel tank
Incident date: Mar 15, 2020
YOU ARE DRIVING ALONG ON A HIGHWAY DOING 70 MILES PER HOUR AND THE CAR STARTS STOPPING THIS TIME YOU BARELY GET ONTO THE SHOULDER. OR, YOU ARE DRIVING ALONG THE CAR STOPS YOU PUT ON YOUR FLASHERS AND YOU HEAR THE TRUCKS BEHIND YOU BREAKING AND SLIDING TO THE SIDE OF THE ROAD. I WAS IN MOTION AT LEA
... ST TEN OF THE TIMES THE JEEP DECIDED TO STOP. I HAVE HAD MY GRANDS IN THERE ALL UNDER FIVE WHEN WE ALMOST DIED BUT BECAUSE I AM ON A FIXED INCOME WITH A 1999 JEEP GRAND CHEROKEE THAT YOU SWEAR BY I AM JUST OUT OF LUCK AS YOUR DEALERS ALL SAY THEY DO NOT FIX ANYTHNG THAT OLD I AM GUESSING, AS THEY COULD ONLY FIX IT FOR TEN YEARS IT SHOULD HAVE ONLY LASTED TEN YEARS. THE LAST TIME IT HAPPENED I WAS SITTING IN A PARKING LOT WAITING FOR A TOW FOR SEVEN HOURS WHEN I FINALLY CALLED MY SON TO PICK UP HIS CHILDREN AND I HAD TO STAY ANOTHER FOUR HOURS ON MARCH 15, 2020. FINALLY GOT IT TOWED TO HIS HOUSE WHERE IT STILL SITS AS EVERYONE OF YOUR DEALERSHIPS HAVE REASONS FOR WHY THEY DO NOT FIX CARS OVER TEN YEARS OLD. PERHAPS PART OF YOUR MARKETING SHOULD SAY AFTER TEN YEARS YOU SHOULD THROW IT AWAY BECAUSE WE ARE NOT GOING TO FIX IT.Read more
1 injured
Incident date: Apr 1, 2020
LATELY I BEEN HAVING TROUBLE STARTIMG THE JEEP. AT FIRST IT SEEMS AS IF THE BATTERY IS LOW. SOUNDS LIKE IT WONT START BUT THEN IT SLOWLY PICKS UP AND STARTS IF I PRESS THE GAS. I CHANGED BATTERY BUT STILL HAVING TROUBLE. BUT ONCE ITS ON AND RUNNING IT SEEMS FINE. I ALSO HAVE A STEERING PROBLEM. TRUC
... K SEEMS TO PULL TO THE LEFTRead more
Incident date: Apr 1, 2020
LATELY I BEEN HAVING TROUBLE STARTIMG THE JEEP. AT FIRST IT SEEMS AS IF THE BATTERY IS LOW. SOUNDS LIKE IT WONT START BUT THEN IT SLOWLY PICKS UP AND STARTS IF I PRESS THE GAS. I CHANGED BATTERY BUT STILL HAVING TROUBLE. BUT ONCE ITS ON AND RUNNING IT SEEMS FINE. I ALSO HAVE A STEERING PROBLEM. TRUC
... K SEEMS TO PULL TO THE LEFTRead more
Incident date: Apr 1, 2020
LATELY I BEEN HAVING TROUBLE STARTIMG THE JEEP. AT FIRST IT SEEMS AS IF THE BATTERY IS LOW. SOUNDS LIKE IT WONT START BUT THEN IT SLOWLY PICKS UP AND STARTS IF I PRESS THE GAS. I CHANGED BATTERY BUT STILL HAVING TROUBLE. BUT ONCE ITS ON AND RUNNING IT SEEMS FINE. I ALSO HAVE A STEERING PROBLEM. TRUC
... K SEEMS TO PULL TO THE LEFTRead more
Incident date: Jul 30, 2019
TL* THE CONTACT OWNS A 1999 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECH
... ANIC. THE VEHICLE WAS TEST DRIVEN HOWEVER, THE MECHANIC WAS UNABLE TO PROVIDE A CAUSE FOR THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 118,000.Read more
Incident date: Dec 10, 2019
I HAVE A LEAK IN MY GAS TANK. I STOPPED AT A GAS STATION TO PUT GAS IN IT AND NOTICED A LEAK COMING FROM MY GAS TANK BEFORE I STARTED FILLING IT. IT WAS DRIPPING OFF GAS TANK COVER....
Incident date: Dec 10, 2019
I HAVE A LEAK IN MY GAS TANK. I STOPPED AT A GAS STATION TO PUT GAS IN IT AND NOTICED A LEAK COMING FROM MY GAS TANK BEFORE I STARTED FILLING IT. IT WAS DRIPPING OFF GAS TANK COVER....
Incident date: Jun 5, 2019
"TAKATA RECALL" TO BE TRUTHFULLY HONEST NOTHING ABOUT THIS JEEP IS SAFE I DIDN'T KNOW THAT I COULD PUT IN A RECALL FOR THIS JEEP BECAUSE I THOUGHT IT WAS TOO OLD AND TOO LATE ANYWAY SENSORS ARE HORRIBLE NO TURNING SIGNALS , MY BELT ASSEMBLY BREAKS A PART WHILE DRIVING RADIATOR GETS REALLY HOT TO THE
... POINT OF SMOKING EVEN WHEN MY COOLANT IS FULL I HAVE SUN ROOF PROBLEMS BECAUSE WATER LEAKS THROUGH IT AND FLOODS THE DRIVER AND PASSENGER SIDE TRUNK WILL NOT OPEN MY SUSPENSION IS IN GREAT NEED OF HELP IT DOESN'T EVEN BOUNCE , ALOT OF SAFETY PROBLEMS BUT LIKE I SAID DIDN'T KNOW I COULD FOR FILE FOR A RECALL SO I'M HOPING THAT THIS CAN GET RECALLED.Read more
Incident date: Jun 5, 2019
"TAKATA RECALL" TO BE TRUTHFULLY HONEST NOTHING ABOUT THIS JEEP IS SAFE I DIDN'T KNOW THAT I COULD PUT IN A RECALL FOR THIS JEEP BECAUSE I THOUGHT IT WAS TOO OLD AND TOO LATE ANYWAY SENSORS ARE HORRIBLE NO TURNING SIGNALS , MY BELT ASSEMBLY BREAKS A PART WHILE DRIVING RADIATOR GETS REALLY HOT TO THE
... POINT OF SMOKING EVEN WHEN MY COOLANT IS FULL I HAVE SUN ROOF PROBLEMS BECAUSE WATER LEAKS THROUGH IT AND FLOODS THE DRIVER AND PASSENGER SIDE TRUNK WILL NOT OPEN MY SUSPENSION IS IN GREAT NEED OF HELP IT DOESN'T EVEN BOUNCE , ALOT OF SAFETY PROBLEMS BUT LIKE I SAID DIDN'T KNOW I COULD FOR FILE FOR A RECALL SO I'M HOPING THAT THIS CAN GET RECALLED.Read more
Incident date: Jun 5, 2019
"TAKATA RECALL" TO BE TRUTHFULLY HONEST NOTHING ABOUT THIS JEEP IS SAFE I DIDN'T KNOW THAT I COULD PUT IN A RECALL FOR THIS JEEP BECAUSE I THOUGHT IT WAS TOO OLD AND TOO LATE ANYWAY SENSORS ARE HORRIBLE NO TURNING SIGNALS , MY BELT ASSEMBLY BREAKS A PART WHILE DRIVING RADIATOR GETS REALLY HOT TO THE
... POINT OF SMOKING EVEN WHEN MY COOLANT IS FULL I HAVE SUN ROOF PROBLEMS BECAUSE WATER LEAKS THROUGH IT AND FLOODS THE DRIVER AND PASSENGER SIDE TRUNK WILL NOT OPEN MY SUSPENSION IS IN GREAT NEED OF HELP IT DOESN'T EVEN BOUNCE , ALOT OF SAFETY PROBLEMS BUT LIKE I SAID DIDN'T KNOW I COULD FOR FILE FOR A RECALL SO I'M HOPING THAT THIS CAN GET RECALLED.Read more
Incident date: Jan 1, 2018
TAKATA RECALL....MY DASH BOARD "AIR BAG" WARNING RED LIGHT HAS BEEN ON FOR OVER A YEAR AND NOONE KNOWS WHY! IS IT BECAUSE MY AIR BAGS ARE TAKATA? I HAVE NOT BEEN IN AN ACCIDENT AND THEY HAVE NEVER POPPED OUT! HOW DOES ONE KNOW THEIR STATUS ON THIS 1999 JEEP?
Incident date: Apr 1, 2018
TL* THE CONTACT OWNS A 1999 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE FUEL PUMP FAILED AND THE VEHICLE FAILED TO START. THE CONTACT REPLACED THE BATTERY, BUT IT WAS NOT THE CAUSE OF THE FAILURE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP GROUND
... WIRES MAY BE DEFECTIVE, WHICH COULD HAVE PREVENTED THE VEHICLE FROM STARTING. THE VEHICLE WAS NOT REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 125,000.Read more
Incident date: Jun 25, 2017
1ST ISSUE IS THE SEAT BELT BUCKLES ARE ALMOST IMPOSSIBLE TO DISENGAGE. THEY HANG UP SO BAD OUR 10 YR OLD GRAND DAUGHTER NEEDS HELP TO REMOVE THE BELT. THE BELT FOR THE DRIVER HAS SAME ISSUE TO WHERE IT IS EVEN DIFFICULT FOR AN ADULT TO GET IT TO UNLATCH. 2ND ISSUE IS THE TRANSMISSION SLIPS WHEN SH
... IFTING FROM 2ND TO 3RD WHEN COLD. WHEN IT HAS BEEN DRIVEN FOR A FEW MILES IT SHIFTS NORMAL. THIS APPEARS TO BE A PROBLEM A LOT OF JEEP OWNERS HAVE. IT IS A NOTED PROBLEM IN OTHER CHRYSLER VEHICLES WITH THE 42RE TRANSMISSION. THIS ISSUE SHOULD BE ADDRESSED SINCE IT IS SO WIDE SPREAD.Read more
Incident date: Jun 25, 2017
1ST ISSUE IS THE SEAT BELT BUCKLES ARE ALMOST IMPOSSIBLE TO DISENGAGE. THEY HANG UP SO BAD OUR 10 YR OLD GRAND DAUGHTER NEEDS HELP TO REMOVE THE BELT. THE BELT FOR THE DRIVER HAS SAME ISSUE TO WHERE IT IS EVEN DIFFICULT FOR AN ADULT TO GET IT TO UNLATCH. 2ND ISSUE IS THE TRANSMISSION SLIPS WHEN SH
... IFTING FROM 2ND TO 3RD WHEN COLD. WHEN IT HAS BEEN DRIVEN FOR A FEW MILES IT SHIFTS NORMAL. THIS APPEARS TO BE A PROBLEM A LOT OF JEEP OWNERS HAVE. IT IS A NOTED PROBLEM IN OTHER CHRYSLER VEHICLES WITH THE 42RE TRANSMISSION. THIS ISSUE SHOULD BE ADDRESSED SINCE IT IS SO WIDE SPREAD.Read more
Incident date: Nov 4, 2017
AT APPROXIMATELY 137,000 MILES, THE DRIVER'S SEAT FRAME SNAPPED AT TWO POINTS, CAUSING THE SEAT TO ROCK FROM SIDE TO SIDE WHEN ENTERING/EXITING AND WHEN MAKING SHARP TURNS. SINCE IT IS NOT ATTACHED TO THE FRAME AT THAT POINT, IT WILL NOT PASS INSPECTION. I WAS IN MOTION ON A BUSY CITY STREET ON THE
... WAY TO SCHOOL WHEN THE SEAT GAVE WAY AND STARTED MOVING.Read more
Incident date: Sep 9, 2017
MOTOR KEEPS STALLING WHILE DRIVING OR IDLE. THIS IS UNSAFE.. MY LIFE IS ON THE LINE. REPLACED ALL PARTS THAT DEAL WITH ISSUES AND ISSUES ARE STILL THERE. .. RECALL AND FIX ISSUES....
Incident date: Sep 8, 2017
STEERING WHEEL AND FRONT OF CAR SHAKES VIOLENTLY.
Incident date: Sep 8, 2017
WHILE DRIVING STEERING WHEEL AND FRONT OF CAR IS SHAKES/WOBBLES VIOLENTLY
Incident date: Jul 17, 2017
VEHICLE BOUGHT BRAND NEW FOR JEEP DEALER. ONLY HAS 92,000 MILES. WIFE HAD A FLAT TIRE MONDAY JUNE 17TH. CALLED FOR A TOW TRUCK TO PUT SPARE TIRE ON. REFUSED BECAUSE VEHICLE CAME WITH A 17IN SPARE .TIRES ARE 225 75 16 IN FROM FACTORY. SPARE HAS NEVER BEEN INSTALLED. HAS ALL STICKERS ON
... RIM, WRITING ON TIRE NO MARKS OF INSTALLING. POLICE OFFICER TOLD MY WIFE IF HE HAD SEEN IT ON VEHICLE SHE WOULD HAVE BEEN GIVEN A TICKET FOR A UNSAFE TIRE. CONTACTED BOTH DEALER AND JEEP. WOULD NOT DO ANYTHING. IF THIS VEHICLE CAME WITH WRONG SPARE, HOW MANY OTHER VEHICLES HAVE AND WHERE DRIVEN AND CAUSED ACCIDENT. THERE IS PROBABLY LESS THAN 2 IN OF CLEARANCE. SOMEBODY WHO JUST PUTS IT ON MAY NOT NOTICE.Read more
Incident date: May 15, 2017
MY VEHICLE STALLS OUT RANDOMLY WHILE DRIVING AT DIFFERENT SPEEDS. IT HAS HAPPENED TURNING OFF OF AN OFF RAMP FROM THE FREEWAY AND WHILE DRIVING STRAIT DOWN A CITY STREET. ALSO A COUPLE OF TIME I PARKED AND TURNED IT OFF AND IT WOULD NOT TURN BACK ON FOR 10-15 MINS. ALL THE INCIDENTS OF STALLING OUT,
... AFTER I WAIT 10-15 MINS IT WILL START BACK UP. THERE ARE NO WARNING LIGHTS ON THE DASH.Read more
Incident date: Apr 20, 2017
VEHICLE STALL'S WHILE DRIVING REGARDLESS OF SPEED, OUTSIDE AIR TEMPERATURE...ENGINE TEMPERATURE ETC. ON SOME OCCASIONS IF I SLIP IT INTO NEUTRAL I CAN RESTART BUT MOSTLY I HAVE TO PULL TO THE SIDE OF ROAD AND WAIT A FEW MIN AND THEN IT STARTS...THE VEHICLE IS WELL MAINTAINED AND I HAVE SPENT THOUSA
... NDS TRYING TO RESOLVE THE ISSUE. I HAVE HAD THE PCM, CEL, RELAYS, STARTER, ALTERNATOR, BATTERY, FUEL FILTER (IN-LINE), ELECTRICAL SYSTEM DIAGNOSTICS, TUNE UP, OXYGEN SENSOR REPLACED...DEALER AND MY REGULAR GARAGE ARE STUMPED. THERE ARE THOUSANDS OF POSTS ON FORMS ON THE INTERNET COMPLAINING OF THE SAME ISSUE!!! IT SEEMS TO ME THIS IS QUITE DANGEROUS AT HIGHWAY SPEED WITH NO FOREWARNING THE GAUGES SLING CW THEN CCW TO ZERO RPM AND ZERO MPH ALTHOUGH STILL COATING AT HWY SPEED YOU HAVE NO POWER STEERING THE CAR IS OFF...NOTE IT CAN STALL JUST AFTER STARTING WHILE STATIONARY OR MOVING OR 1/2HR LATER OR MORE I MIGHT STOP FOR SOMETHING (GAS, GROCERIES ETC) CAR RUNNING GREAT COME BACK TO THE CAR AND IT WONT START...IIT SEEMS TOTALLY RANDOM! NOTE THIS 1ST STARTED @ 140000 MILES AND IS STILL OCCURRING 5000 MILES LATER... SOMETIME IT WILL DRIVE FINE FOR A FEW DAYS SOMETIME IT STALLED AT LEAST ONCE WHILE DRIVING...Read more
Incident date: Apr 4, 2017
BOTH FRONT BRAKE CALIPERS AND LEFT REAR CALIPER SEIZED CAUSING OVERHEATING TO THE ENTIRE BRAKING SYSTEM. IT ALSO CAUSED ROTOR DAMAGE,DISC DAMAGE AND BRAKE PAD DAMAGE. THIS IS NOT THE FIRST TIME THIS HAS HAPPENED. I AM NOT SURE IF IT HAPPENS WHEN I AM DRIVING OR STATIONARY. I HAVE HAD TO REPLACE MY
... PADS ONCE A YEA SINCE I HAVE OWNED THE VEHICLE AND I HAVE REPLACED THE HUBS DISCS AND ROTATERSTWICE. I AM PREPARING TO REPLACE ALL OF THESE COMPONENTS FOR THE THIRD TIME AND WILL ALSO REPLACE THE RUBBER BRAKE LINES. I HAVE BEEN RESEARCHING THIS VEHICLE AND HAVE COME TO THE CONCLUSION THAT THERE IS A SEVERE PROBLEM WITH THE BRAKING SYSTEM. IN MY OPINION IT IS ONLY A MATTER OF TIME BEFORE SOMEONE LOSES THEIR LIFE FROM THIS DEFECT.Read more
Incident date: Jan 6, 2017
I WAS DRIVING MY KIDS TO SCHOOL AND HEARD A STRANGE SCRAPING SOUND, WHEN I GOT HOME I LOOKED UNDER THE CAR AND THE GAS TANK WAS LITERALLY FALLING OFF THE CAR. THE SKIDPLATE/SUPPORT WAS ROTTED AWAY AND ONLY THE BACK PORTION OF IT WAS HOLDING THE GAS TANK UP. COULD HAVE BEEN A MAJOR PROBLEM IF I DID
... N'T NOTICE THE SCRAPING SOUND AND CHECK BEFORE I DROVE IT ANYMORE.Read more
Incident date: Nov 8, 2016
TL* THE CONTACT OWNS A 1999 JEEP GRAND CHEROKEE. THE CONTACT OBSERVED FUEL LEAKING FROM THE VEHICLE WHILE PARKED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 242,922.
Incident date: Dec 5, 2016
TL* THE CONTACT OWNS A 1999 JEEP GRAND CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT NOTICED A BURNING ODOR IN THE VEHICLE WITHOUT WARNING. IN ADDITION, THE INTERIOR LIGHTING, HAZARD LIGHTS, AND TURN SIGNALS WOULD TURN ON AND OFF INDEPENDENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MA
... NUFACTURER WAS NOT MADE OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 180,000.Read more
Fire
Incident date: Dec 5, 2016
TL* THE CONTACT OWNS A 1999 JEEP GRAND CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT NOTICED A BURNING ODOR IN THE VEHICLE WITHOUT WARNING. IN ADDITION, THE INTERIOR LIGHTING, HAZARD LIGHTS, AND TURN SIGNALS WOULD TURN ON AND OFF INDEPENDENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MA
... NUFACTURER WAS NOT MADE OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 180,000.Read more
Fire
Incident date: Dec 5, 2016
TL* THE CONTACT OWNS A 1999 JEEP GRAND CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT NOTICED A BURNING ODOR IN THE VEHICLE WITHOUT WARNING. IN ADDITION, THE INTERIOR LIGHTING, HAZARD LIGHTS, AND TURN SIGNALS WOULD TURN ON AND OFF INDEPENDENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MA
... NUFACTURER WAS NOT MADE OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 180,000.Read more
Fire
Incident date: Jun 14, 2016
THE DRIVER'S SIDE ELECTRIC SEAT BRACKET HAS BROKEN IN TWO PLACES MAKING THE SEAT WOBBLE. ALSO, THE PASSENGER SIDE BRAKE CALIPER HAS AN ABS PROBLEM
Incident date: Jun 14, 2016
THE DRIVER'S SIDE ELECTRIC SEAT BRACKET HAS BROKEN IN TWO PLACES MAKING THE SEAT WOBBLE. ALSO, THE PASSENGER SIDE BRAKE CALIPER HAS AN ABS PROBLEM
Incident date: Feb 8, 2016
TL* THE CONTACT OWNS A 1999 JEEP GRAND CHEROKEE. WHILE DRIVING 45 MPH, THE VEHICLE STALLED BUT CONTINUED TO ROLL FORWARD. THE CONTACT HAD TO SHIFT THE GEAR SHIFTER INTO THE PARK POSITION TO GET THE VEHICLE TO COME TO A COMPLETE HALT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THA
... T THE BRAKE PADS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 186,000.Read more
Incident date: Jun 21, 2016
MY COMPLAINT INVOLVING MY VEHICLE AND ITS NOW DEFECTED PARTS OR UNSAFE STATUS TO OPERATE IS DUE TO MECHANICAL WORKMANSHIP. I PURCHASED MY VEHICLE 3 YEARS AGO. NEVER HAD MAJOR PROBLEMS WITH IT AND MAINTAINED IT WELL AND REGULAR TUNE-UPS. I INVESTED IN BUYING ALL PARTS NEEDED AS TIME WELL WARE AND TAR
... E. IM NOT TOO FAMILIAR WITH AUTO PARTS OR WORK BUT AS IM PUTTING MORE MONEY INTO "NEW PARTS" MY CAR SEEMS TO SLOWLY CONTINUE TO FAIL. ALL I KNOW IS I RELIED ON CERTAIN MECHANICS TO IMPROVE THE CONDITION OF MY CAR. I HAD A OPERABLE VEHICLE UNTIL I DROVE INTO THIS AUTO SHOP AND LEFT HAVING TO TOW IT OUT. I SIMPLY ASKED TO CHANGE FRONT BRAKE PADS, ROTERS, AND IGNITION SWITCH (ELECTRICAL PART). IM TOLD TO PURCHASE OTHER PARTS THAT INCLUDE SCREWS, STEERING COLUMN, AND KEY LOCKSMITH/ FEES. NOTHING GOT RESOLVED AND ELECTRICAL EVERYTHING STOPS WORKING. JEEPS FRONT DRIVER TIRE STAYS ON A FLAT AND TO MAKE MATTERS WORSE A CHRYSLER DEALERSHIP IS THE ONLY PLACE THAT CAN FIX THIS. THE MECHANIC SPOKE TO THE DEALERSHIP AND FINALLY SEEMED TO HAVE IT FIGURED OUT. $50 WAS THE PRICE I WAS TOLD I WOULD BE LEFT WITH. AFTER RUNNING TEST AND DIAGNOSTICS, PRICES CHANGED AND MORE WORK WAS NEEDED. ITS BEEN A LITTLE OVER 2 MONTHS SINCE IVE BEEN WITHOUT. NOW IM TOLD I NEED TO PAY IN FULL $1500 BEFORE THEY WILL WORK ON MY VEHICLE. I HAVENT BEEN OFFERED A RENTAL MUCHLESS BEEN SATISFIED WITH THE WORK DONE. I FEEL LIKE MY CAR HAS BEEN STRIPPED OF PAID PARTS. IVE LOOKED ONLINE FOR ADVICE AND HELP AS WHAT I SHOULD DO BUT NO ACTION HAS BEEN DONE. I WOULD APPRECIATE AND GREATLY BE THANKFUL FOR SOMEONE TO LOOK INTO THE SAFETY AND WORK PERFORMED TO MY JEEP. AS FOR THE RECALLS THE SERVICE TECH NAMED OFF SEVERAL THAT HE STATED WERE TAKEN CARE OF. TO MY KNOWLEDGE IVE NEVER BEEN AWARE OF ANY.Read more
Incident date: Jun 21, 2016
MY COMPLAINT INVOLVING MY VEHICLE AND ITS NOW DEFECTED PARTS OR UNSAFE STATUS TO OPERATE IS DUE TO MECHANICAL WORKMANSHIP. I PURCHASED MY VEHICLE 3 YEARS AGO. NEVER HAD MAJOR PROBLEMS WITH IT AND MAINTAINED IT WELL AND REGULAR TUNE-UPS. I INVESTED IN BUYING ALL PARTS NEEDED AS TIME WELL WARE AND TAR
... E. IM NOT TOO FAMILIAR WITH AUTO PARTS OR WORK BUT AS IM PUTTING MORE MONEY INTO "NEW PARTS" MY CAR SEEMS TO SLOWLY CONTINUE TO FAIL. ALL I KNOW IS I RELIED ON CERTAIN MECHANICS TO IMPROVE THE CONDITION OF MY CAR. I HAD A OPERABLE VEHICLE UNTIL I DROVE INTO THIS AUTO SHOP AND LEFT HAVING TO TOW IT OUT. I SIMPLY ASKED TO CHANGE FRONT BRAKE PADS, ROTERS, AND IGNITION SWITCH (ELECTRICAL PART). IM TOLD TO PURCHASE OTHER PARTS THAT INCLUDE SCREWS, STEERING COLUMN, AND KEY LOCKSMITH/ FEES. NOTHING GOT RESOLVED AND ELECTRICAL EVERYTHING STOPS WORKING. JEEPS FRONT DRIVER TIRE STAYS ON A FLAT AND TO MAKE MATTERS WORSE A CHRYSLER DEALERSHIP IS THE ONLY PLACE THAT CAN FIX THIS. THE MECHANIC SPOKE TO THE DEALERSHIP AND FINALLY SEEMED TO HAVE IT FIGURED OUT. $50 WAS THE PRICE I WAS TOLD I WOULD BE LEFT WITH. AFTER RUNNING TEST AND DIAGNOSTICS, PRICES CHANGED AND MORE WORK WAS NEEDED. ITS BEEN A LITTLE OVER 2 MONTHS SINCE IVE BEEN WITHOUT. NOW IM TOLD I NEED TO PAY IN FULL $1500 BEFORE THEY WILL WORK ON MY VEHICLE. I HAVENT BEEN OFFERED A RENTAL MUCHLESS BEEN SATISFIED WITH THE WORK DONE. I FEEL LIKE MY CAR HAS BEEN STRIPPED OF PAID PARTS. IVE LOOKED ONLINE FOR ADVICE AND HELP AS WHAT I SHOULD DO BUT NO ACTION HAS BEEN DONE. I WOULD APPRECIATE AND GREATLY BE THANKFUL FOR SOMEONE TO LOOK INTO THE SAFETY AND WORK PERFORMED TO MY JEEP. AS FOR THE RECALLS THE SERVICE TECH NAMED OFF SEVERAL THAT HE STATED WERE TAKEN CARE OF. TO MY KNOWLEDGE IVE NEVER BEEN AWARE OF ANY.Read more
Incident date: Jun 21, 2016
MY COMPLAINT INVOLVING MY VEHICLE AND ITS NOW DEFECTED PARTS OR UNSAFE STATUS TO OPERATE IS DUE TO MECHANICAL WORKMANSHIP. I PURCHASED MY VEHICLE 3 YEARS AGO. NEVER HAD MAJOR PROBLEMS WITH IT AND MAINTAINED IT WELL AND REGULAR TUNE-UPS. I INVESTED IN BUYING ALL PARTS NEEDED AS TIME WELL WARE AND TAR
... E. IM NOT TOO FAMILIAR WITH AUTO PARTS OR WORK BUT AS IM PUTTING MORE MONEY INTO "NEW PARTS" MY CAR SEEMS TO SLOWLY CONTINUE TO FAIL. ALL I KNOW IS I RELIED ON CERTAIN MECHANICS TO IMPROVE THE CONDITION OF MY CAR. I HAD A OPERABLE VEHICLE UNTIL I DROVE INTO THIS AUTO SHOP AND LEFT HAVING TO TOW IT OUT. I SIMPLY ASKED TO CHANGE FRONT BRAKE PADS, ROTERS, AND IGNITION SWITCH (ELECTRICAL PART). IM TOLD TO PURCHASE OTHER PARTS THAT INCLUDE SCREWS, STEERING COLUMN, AND KEY LOCKSMITH/ FEES. NOTHING GOT RESOLVED AND ELECTRICAL EVERYTHING STOPS WORKING. JEEPS FRONT DRIVER TIRE STAYS ON A FLAT AND TO MAKE MATTERS WORSE A CHRYSLER DEALERSHIP IS THE ONLY PLACE THAT CAN FIX THIS. THE MECHANIC SPOKE TO THE DEALERSHIP AND FINALLY SEEMED TO HAVE IT FIGURED OUT. $50 WAS THE PRICE I WAS TOLD I WOULD BE LEFT WITH. AFTER RUNNING TEST AND DIAGNOSTICS, PRICES CHANGED AND MORE WORK WAS NEEDED. ITS BEEN A LITTLE OVER 2 MONTHS SINCE IVE BEEN WITHOUT. NOW IM TOLD I NEED TO PAY IN FULL $1500 BEFORE THEY WILL WORK ON MY VEHICLE. I HAVENT BEEN OFFERED A RENTAL MUCHLESS BEEN SATISFIED WITH THE WORK DONE. I FEEL LIKE MY CAR HAS BEEN STRIPPED OF PAID PARTS. IVE LOOKED ONLINE FOR ADVICE AND HELP AS WHAT I SHOULD DO BUT NO ACTION HAS BEEN DONE. I WOULD APPRECIATE AND GREATLY BE THANKFUL FOR SOMEONE TO LOOK INTO THE SAFETY AND WORK PERFORMED TO MY JEEP. AS FOR THE RECALLS THE SERVICE TECH NAMED OFF SEVERAL THAT HE STATED WERE TAKEN CARE OF. TO MY KNOWLEDGE IVE NEVER BEEN AWARE OF ANY.Read more
Incident date: Mar 20, 2015
I HAVE OWNED 8 JEEPS AND NOW HAVE A BEAUTIFUL DEALERSHIPL MAINTAINED GRAND CHEROKEE LIMITED 4.7L IN MY DRIVEWAY WITH A BAD ENGINE. AT 100K A ROD BEARING WENT BAD AND AFTER THAT WAS FIXED BY ME WITH GREAT EXPENSE IT NOW SITS IN THE DRIVEWAY WITH LOW COMPRESSION AND WILL NOT START. I HAVE SEARCHED AND
... FOUND HUNDREDS OF ADS WITH BLOWN ENGINES JUST IN MY AREA OF SOUTHERN CALIFORNIA. THERE SEEMS TO BE SOME COMMON DESIGN FLAWS IN THE 4.7L THAT CHRYSLER CORPORATION HAS BEEN HIDING AND WE THE PEOPLE HAVE BEEN PAYING FOR IT. DEALERS DENY ANY PROBLEMS BUT YET ON ANY GIVEN DAY THE CLASSIFIES ARE FULL OF THEM. I LOVE THE VEHICLE IN GENERAL THAT'S WHY I HAVE OWNED SO MANY BUT FEEL TAKEN ADVANTAGE OF AND CAN'T AFFORD TO DRIVE A CHRYSLER PIECE OF CRAP ANYMORE. I WAS STRANDED ON THE HIGHWAY LIKE MANY OF US WERE AND PUT IN A PERILOUS SITUATIONS BECAUSE OF IT WITH FAMILY IN THE CAR PLUS I WAS ON CRUTCHES . CHRYSLER SHOULD BEING OFFERING ASSISTANCE BECAUSE OF THEIR FAULTS. I ALSO JUST GOT DONE REPAIRING THE FAULTY BLEND DOOR BECAUSE OF THE LACK OF VISIBILITY.Read more
Incident date: Mar 20, 2015
I HAVE OWNED 8 JEEPS AND NOW HAVE A BEAUTIFUL DEALERSHIPL MAINTAINED GRAND CHEROKEE LIMITED 4.7L IN MY DRIVEWAY WITH A BAD ENGINE. AT 100K A ROD BEARING WENT BAD AND AFTER THAT WAS FIXED BY ME WITH GREAT EXPENSE IT NOW SITS IN THE DRIVEWAY WITH LOW COMPRESSION AND WILL NOT START. I HAVE SEARCHED AND
... FOUND HUNDREDS OF ADS WITH BLOWN ENGINES JUST IN MY AREA OF SOUTHERN CALIFORNIA. THERE SEEMS TO BE SOME COMMON DESIGN FLAWS IN THE 4.7L THAT CHRYSLER CORPORATION HAS BEEN HIDING AND WE THE PEOPLE HAVE BEEN PAYING FOR IT. DEALERS DENY ANY PROBLEMS BUT YET ON ANY GIVEN DAY THE CLASSIFIES ARE FULL OF THEM. I LOVE THE VEHICLE IN GENERAL THAT'S WHY I HAVE OWNED SO MANY BUT FEEL TAKEN ADVANTAGE OF AND CAN'T AFFORD TO DRIVE A CHRYSLER PIECE OF CRAP ANYMORE. I WAS STRANDED ON THE HIGHWAY LIKE MANY OF US WERE AND PUT IN A PERILOUS SITUATIONS BECAUSE OF IT WITH FAMILY IN THE CAR PLUS I WAS ON CRUTCHES . CHRYSLER SHOULD BEING OFFERING ASSISTANCE BECAUSE OF THEIR FAULTS. I ALSO JUST GOT DONE REPAIRING THE FAULTY BLEND DOOR BECAUSE OF THE LACK OF VISIBILITY.Read more
Incident date: Jun 16, 2016
TL* THE CONTACT OWNS A 1999 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 40 MPH, THE BRAKE PEDAL WAS DEPRESSED AND TRAVELED TO THE FLOORBOARD WITHOUT WARNING. THE VEHICLE WAS COASTED TO THE SIDE OF THE ROAD AND TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, B
... UT THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 126,000.Read more
Incident date: Jul 10, 2016
MY JEEP VIOLENTLY SHAKES WHEN I'M DRIVING SPEEDS OF 50+ AND IT IS VERY DANGEROUS BECAUSE AS WE ALL KNOW HIGHWAYS AND FREEWAYS ARE SPEEDS BETWEEN 55 AND 70 AND I CANNOT DRIVE OVER 50. THE OTHER DAY IT STARTED TO SHAKE SO BAD THAT I HAD TO PULL OVER AND ALMOST HIT THE CEMENT GUARD RAIL. I HAVE TO TRAN
... SPORT MY GRANDCHILDREN FROM TIME TO TIME AND GOD FORBID ANYTHING HAPPEN TO THEM CHRYSLER WILL BE RESPONSIBLE. I HAVE DONE RESEARCH AND THIS ISSUE IS CALLED THE DEATH WOBBLE AND IS THE PERFECT NAME FOR IT. THEY NEED TO DO A RECALL ON THIS ISSUE BEFORE SOMEONE GETS KILLED. PLEASE MAKE CHRYSLER DO THE RIGHT THING AND FIX THIS PROBLEM.Read more
Incident date: Jul 10, 2016
MY JEEP VIOLENTLY SHAKES WHEN I'M DRIVING SPEEDS OF 50+ AND IT IS VERY DANGEROUS BECAUSE AS WE ALL KNOW HIGHWAYS AND FREEWAYS ARE SPEEDS BETWEEN 55 AND 70 AND I CANNOT DRIVE OVER 50. THE OTHER DAY IT STARTED TO SHAKE SO BAD THAT I HAD TO PULL OVER AND ALMOST HIT THE CEMENT GUARD RAIL. I HAVE TO TRAN
... SPORT MY GRANDCHILDREN FROM TIME TO TIME AND GOD FORBID ANYTHING HAPPEN TO THEM CHRYSLER WILL BE RESPONSIBLE. I HAVE DONE RESEARCH AND THIS ISSUE IS CALLED THE DEATH WOBBLE AND IS THE PERFECT NAME FOR IT. THEY NEED TO DO A RECALL ON THIS ISSUE BEFORE SOMEONE GETS KILLED. PLEASE MAKE CHRYSLER DO THE RIGHT THING AND FIX THIS PROBLEM.Read more
Incident date: Jul 10, 2016
MY JEEP VIOLENTLY SHAKES WHEN I'M DRIVING SPEEDS OF 50+ AND IT IS VERY DANGEROUS BECAUSE AS WE ALL KNOW HIGHWAYS AND FREEWAYS ARE SPEEDS BETWEEN 55 AND 70 AND I CANNOT DRIVE OVER 50. THE OTHER DAY IT STARTED TO SHAKE SO BAD THAT I HAD TO PULL OVER AND ALMOST HIT THE CEMENT GUARD RAIL. I HAVE TO TRAN
... SPORT MY GRANDCHILDREN FROM TIME TO TIME AND GOD FORBID ANYTHING HAPPEN TO THEM CHRYSLER WILL BE RESPONSIBLE. I HAVE DONE RESEARCH AND THIS ISSUE IS CALLED THE DEATH WOBBLE AND IS THE PERFECT NAME FOR IT. THEY NEED TO DO A RECALL ON THIS ISSUE BEFORE SOMEONE GETS KILLED. PLEASE MAKE CHRYSLER DO THE RIGHT THING AND FIX THIS PROBLEM.Read more
Incident date: Dec 2, 2015
PURCHASED A VEHICLE FROM CARMART IN 09-29-2015 A 1999 JEEP GRAND CHEROKEE A COUPLE OF MONTHS LATER THE VEHICLE SHUT OFF WHILE I WAS ON THE HIGHWAY, IT STARTED RIGHT BACK UP. I CONTACTED CARMART AND ON JANUARY 82016 VEHICLE WAS SENT TO A SHOP PARKING CLEAN WHERE THEY CHANGE MY TP SENSOR. IT RAN
... FINE FOR A FEW MORE MONTHS AND BEGAN TO SHUT OFF AGAIN IN PARKED,DRIVING DOWN A RESIDENTIAL AREA AND EVEN ON THE HIGHWAY. BACK TO CARMART 6-9-2016 CAR WENT TO SEARS FIXED THROTTLE BODY,RADIATOR GOT CAR BACK ON 6-16-2016 ON 6-18 BACK AT SEARS CARS DO FUEL FILTER 6-20-2016 CAR STILL SHUT OFF AGREED TO TAKE BACK TO SHOP ON 6-28-2016 AS OF JULY 5TH 2016 STILL HAVE NOT RECEIVED MY CAR BACK. UNSURE WHAT IS THE SOURCE OF PROBLEM HOWEVER WHEN IT SHUTS OFF THE RPM GOES ALL THE WAY TO ZERO . THIS IS ENDANGERING ME AND MY FAMILY HOWEVER I STILL HAVE TO PAY MY CAR NOTERead more
Crash
Incident date: Jun 13, 2016
TL* THE CONTACT OWNS A 1999 JEEP GRAND CHEROKEE. WHILE ATTEMPTING TO STOP THE VEHICLE AT 30 MPH, THE CONTACT DEPRESSED THE BRAKE PEDAL WITH EXCESSIVE FORCE. AS A RESULT, THE SEAT DETACHED AND THE CONTACT WAS PINNED BETWEEN THE STEERING COLUMN AND SEAT. THE CONTACT LOST CONTROL OF THE VEHICLE. THE VE
... HICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 205,000. THE VIN WAS NOT PROVIDED.Read more
Incident date: Feb 15, 2016
TL* THE CONTACT OWNS A 1999 JEEP GRAND CHEROKEE. WHILE THE VEHICLE WAS PARKED, THE AIR BAG WARNING LIGHT ILLUMINATED AND STARTED BLINKING. AFTER A FEW DAYS, THE WARNING LIGHT REMAINED ILLUMINATED ALL THE TIME. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE.
... THE FAILURE MILEAGE WAS 227,499.Read more
Incident date: Feb 15, 2016
TL* THE CONTACT OWNS A 1999 JEEP GRAND CHEROKEE. WHILE THE VEHICLE WAS PARKED, THE AIR BAG WARNING LIGHT ILLUMINATED AND STARTED BLINKING. AFTER A FEW DAYS, THE WARNING LIGHT REMAINED ILLUMINATED ALL THE TIME. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE.
... THE FAILURE MILEAGE WAS 227,499.Read more
Incident date: Feb 4, 2016
I WOULD LIKE TO KNOW WHY JEEP/CHRYSLER HAS NOT DONE ANY RECALLS OR FIXES INVOLVING THE POWERTRAIN CONTROL MODULE (PCM) SINCE IT IS A KNOWN ISSUE WITH GRAND CHEROKEES?!!! INSTEAD THEY WANT CUSTOMERS TO GO OUT AND SPEND APPROXIMATELY $200+ FOR A NEW ONE AND EVEN MORE $$ TO HAVE DEALER INSTALL IT. I LO
... VE MY JEEP DON'T GET ME WRONG, BUT JEEP DROPPED THE BALL BIG ON THIS ONE. JUST ABOUT AS BAD AS THE GAS TANK ISSUE.Read more
Incident date: Nov 1, 2015
TL* THE CONTACT OWNS A 1999 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE FAILURE OCCURRED ONCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 126,214.
Incident date: Oct 14, 2015
I HAVE ABOUT 192,000 MILES ...OWNED THE CAR SINCE 2001..ABOUT 1 YEAR AGO I NOTICED THE FRONT SEAT WAS BEGINNING TO WIGGLE...IN TIME UNTIL 10/14/15 WHEN I TOOK IT TO THE CHRYSLER DEATERSHIP (FRANICH) IN WATSONVILLE, CA. 95076 WHERE I WAS ADVISED I HAD A BROKEN FRAME ON THE DRIVER'S SIDE FRONT SEAT.
... THEIR ONLY SOLUTION WAS TO TRY AND SELL ME A WHOLE NEW SEAT ASSEMBLY...AT THE COST OF $750 WHICH WOULD HAVE REPRESENTED ABOUT 20% OF THE PRESENT VALUE (MY CAR IS IN SUPER CONDITION)...I ASKED IF THERE WAS ANOTHER PLACE I COULD GO....THE SERVICEMAN PUT ME ON HOLD AS HE SPOKE TO THE MANAGER..CAME BACK ON AND .SAID NO...AND ACTUALLY SENT ME ON MY WAY IN THAT UNSAFE CONDITION...NEVER ONCE DID THEY TELL ME THAT THERE HAVE BEEN SIMIIAR COMPLAINTS WITH THE SAME PROBLEM AND THAT CHRYSLER WAS REFUSING THE NHTSA SUGGESTION FOR RECALLS FOR THIS UNSAFE CONDITION...HAD THEY AT LEAST TOLD ME...I WOULD HAVE BEGUN SEARCHING THE WEB FOR SOLUTIONS....LUCKILY, I HAD A RELATIVE FIX AND WELD THE PROBLEM FOR ME....HOWEVER, I DO NOT WANT ANY ONE ELSE TO SUFFER WITH THIS PROBLEM....AS A LOYAL JEEP OWNER I AM ASHAMED OF CHRYSLER TO NOT PROVIDE A FIX FOR US ALL....I PAID THE COST TO FIX...AND THEIR REPUTATION SHOULD BE SULLIED BY THEIR REFUSAL TO RECALL OR AT THE VERY LEAST HAVE A FIX IN PLACE ....I LOVE MY JEEP...I AM 73 YEARS OLD...COULD I HAVE DIED DUE TO THIS SAFETY ISSUE IF HIT BY ANOTHER AUTO ...HAS ANYONE ELSE SUFFERED?Read more
Incident date: Mar 1, 2013
TL* THE CONTACT OWNS A 1999 JEEP GRAND CHEROKEE. WHEN THE CONTACT STARTED THE VEHICLE, THE LIGHTING ON THE INSTRUMENT PANEL FAILED TO ILLUMINATE INTERMITTENTLY. THE CONTACT STATED THAT THE KEY FAILED TO RELEASE ONCE IN THE IGNITION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT
... MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 200,000.Read more
Incident date: Nov 17, 2015
TL* THE CONTACT OWNS A 1999 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHEN THE VEHICLE WAS STARTED, IT ACCELERATED INDEPENDENTLY AND THERE WAS AN ABNORMAL NOISE COMING FROM THE ENGINE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT MENTIONED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED BY AN
... INDEPENDENT MECHANIC BUT THE REPAIRS WERE UNKNOWN. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 175,000. THE VIN WAS NOT AVAILABLE.Read more
Showing 50 of 2,319 complaints.
NHTSA Safety Investigations — JEEP GRAND CHEROKEE
Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.
PE — Closed
— Model Year: 2014
Powered vehicle rollaway
The Office of Defects Investigation (ODI) opened Preliminary Evaluation PE15-030 on August 20, 2015,to investigate 14 complaints alleging incidents of rollaway after intended shifts to Park in Model Year (MY) 2014 and 2015 Jeep Grand Cherokees vehicles. The MY 2014-2015 Grand Cherokee vehicles are e
... quipped with Monostable electronic (E-shift) gearshift assemblies supplied by ZF Group (ZF). The E-shift system operates electronically and the gear requested by the driver is transmitted from the shifter via the CAN Bus to the Transmission Control Module which makes the requested shift. The Monostable gearshift does not move into a detent but springs back to a centered/neutral position after the driver selects a gear and releases the shifter. A button on the shift knob must be depressed to shift out of Park, shift out of Neutral, and to shift from Drive to Reverse or Park.The gear selected is shown on a display in the dash and illuminated letters on the shifter. If the driver's door is opened when the gearshift is not in Park, a chime sounds and a message is displayed on the instrument panel to warn the driver.In addition, the engine Start/Stop push-button control logic does not permit normal engine shut-off when the transmission is not in Park. This logic may provide feedback to drivers who attempt to turn the engine off when the transmission is not in Park. However, this function does not protect drivers who intentionally leave the engine running or drivers who do not recognize that the engine is still running.NHTSA testing during PE15-030 indicates that operation of the Monostable shifter is not intuitive and provides poor tactile and visual feedback to the driver, increasing the potential for unintended gear selection.ODI?s analysis of the PE15-030 complaint and field report data identified 306 incidents of vehicle rollaway followingintended shifts to Park in the 2014-2015 Grand Cherokee. These resulted in 117 alleged crashes. Twenty-eight of the crashes reportedly caused injuries, including 3 with a fractured pelvis and 4 others requiring some degree of hospitalization (a ruptured bladder, fractured kneecap, broken ribs, damaged to right leg). Other injuries include reports of a broken nose, facial lacerations requiring stitches, sprained knees, severe bruising, and trauma to legs.An Engineering Analysis (EA16-002) has been opened to assess the scope, frequency, and safety-related consequences of the alleged defect. The Vehicle Owner Questionnaires (VOQs) associated with the closing of this Preliminary Evaluation are:10823099, 10822939, 10822442, 10820488, 10817252, 10810551, 10810051, 10809691, 10809024, 10807839, 10807416, 10794318, 10787947, 10787576, 10785790, 10783597, 10778854, 10775391, 10767488, 10766494, 10763333, 10763284, 10763082, 10762457, 10761498, 10760980, 10760729, 10760702, 10760081, 10759979, 10759669, 10759622, 10759568, 10759548, 10759533, 10759287, 10759278, 10759198, 10759186, 10759157, 10759131, 10759102, 10759082, 10759066, 10759047, 10759046, 10733158, 10730952, 10716526, 10711893, 10683556, 10679497, 10676998, 10668651, 10662619, 10662308, 10631167, 10605865, 10583366, 10567538, 10555901, and 10537653.Read more
PE — Closed
— Model Year: 2015
False Positive Automated Braking
On June 1, 2015, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE15-021 to investigate 9 complaints alleging incidents of unintended braking in model year (MY) 2014 Jeep Grand Cherokee vehicles, including 2 alleging incidents of full ABS braking.ODI expanded the scope to in
... clude MY 2015 Grand Cherokee vehicles and identified a total of 176 incidents in complaints provided by FCA or submitted to ODI by consumers.ODI conducted the following work to assess the alleged defect in the subject vehicles:1) evaluated the design of the subject Forward Collision Warning (FCW) system, including the maximum braking authority during automated braking; 2) analyzed the frequency and severity of field incidents of unintended braking; 3) analyzed warranty data for evidence of system faults that may be related to the alleged defect; and 4) reviewed the performance of the subject system in testing conducted as part of NHTSA?s 2014 Automatic Emergency Braking (AEB) test program.ODI?s analysis found that the maximum brake activations that can be commanded by the subject system are limited in both braking force and duration.The system is not capable of achieving full ABS braking, as alleged in some complaints, unless driver brake application triggers the Advanced Brake Assist (ABA) mode.Analysis of field data found that unintended braking events occur randomly for a variety of causes and are not driven by any single environmental factor, traffic condition, or vehicle fault.The incidents involve short duration moderate braking events with minimal changes in vehicle speed.None of the incidents resulted in crash or injuries.The subject vehicles performed as well or better than peer vehicles in testing conducted as part of NHTSA?s AEB test program.This preliminary evaluation is closed. The closing of this investigation does not constitute a finding that a safety related defect does not exist. For additional information, see the closing resume appendix and the investigation file for PE15-021.Read more
RQ — Closed
— Model Year: 2002
Jeep inadvertent air bag deployment
The Office of Defects Investigation (ODI) opened an investigation based on consumer allegations of inadvertent air bag deployments (IABD) occurring after the recall remedy for NHTSA recall 12V-527 had been installed on recalled model year (MY ) 2002-2003 Jeep Liberty and MY 2002-2004 Jeep Grand Cher
... okee vehicles manufactured by Fiat Chrysler Automobiles (FCA).The recall was in response to the Office of Defects Investigation (ODI) investigation EA12-001 during which data provided by FCA indicate that the air bag circuitry inside the Occupant Restraint Control (ORC) module can degrade. ORC degradation can result in an inadvertent air bag deployment, without a crash or impact, while the vehicle is being operated.An IABD may involve frontal, side and belt pretensioner devices, and may result in injuries consisting of burns, cuts and bruises to the upper body region, and or the potential for a loss of control and or crash.The remedy FCA developed for 12V-527 consisted of installing an in-line jumper harness with an integrated electrical filter for the circuits that connect to the air bag modules (squib circuits).This filter is intended to eliminate transient electrical spikes to the ORC which FCA asserted are responsible for the IABDs.ODI has identified a total of 9 NHTSA complaints across all affected vehicles indicating an IABD event occurring after the vehicle had previously been remedied under 12V-527.In addition, FCA reported 12 additional complaints of post-remedy IABD events. The IABD events took place both while driving and while the vehicle was stationary. Six customers incurred injuries consistent with air bag deployments however no crashes were reported.As a response to this investigation, FCA has issued 2 new recalls involving the IABD.On January 27, 2015 FCA notified ODI that it would conduct a safety recall (15V-046) to remedy potential IABD events occurring in 753,176 MY02-03 Jeep Liberty vehicles built through 03/28/03 and MY 2002-2004 Jeep Grand Cherokee vehicles built through 5/23/03.Note that this recall, which was scoped based on field IABD events does not include all MY 2003 Liberty or MY 2004 Grand Cherokee manufactured with the same level ORC module.According to FCA, the ORC degradation and subsequent electrical overstress condition that causes the air bags to deploy inadvertently is not fully remedied with the filter installed during the 12V-527 campaign.To remedy IABDs under 15V-046, FCA will install a new design ORC module using a next generation electrical architecture.The next generation architecture has been used in other non-subject vehicles for many years without evidence of IABD events occurring.In addition to this recall, on October 15, 2015 FCA advised NHTSA that it would conduct safety recall 15V-673 to remedy potential IABD events in the remaining 284,089 MY 2003 Jeep Liberty and MY 2004 Jeep Grand Cherokee vehicles manufactured with the earlier generation ORC module that were not previously recalled.FCA initially did not recall these populations due to the lack of known IABD events.However, FCA is now aware of 7 IABD events occurring in this population. After consultation with ODI regarding the long term durability and noise toughness of the earlier ORC architecture, FCA decided to recall this population also.The recall actions initiated by the manufacturer address the safety risks identified by the investigation.Accordingly, the investigation is closed.The ODI reports cited above can be reviewed at http://www-odi.nhtsa.dot.gov/owners/SearchSafetyIssues under the following identification (ODI) numbers: 10622092, 10629705, 10619008, 10618842, 10626762, 106404Read more
EA — Closed
— Model Year: 2013
Headliner Fires
On July 1st, 2014 Chrysler Group LLC (Chrysler) notified the Office of Defects Investigation (ODI) that it would conduct a safety recall to remedy a wiring-related fire hazard on the headliner of approximately 661,888 model year (MY) 2011-2014 Jeep Grand Cherokee and Dodge Durango vehicles manufactu
... red between January 5, 2010 and December 11, 2013 (see NHTSA Safety Recall 14V-391), with notifications to begin in August 2014. According to Chrysler, the fire is caused by an electrical short in the vanity lamp wiring for either one of the sun visors mounted on the vehicle. The sun visors are mounted to the roof of the vehicle through the headliner with three metal screws. It is possible for the sun visor wiring to be pierced by one of these screws either during initial vehicle assembly or later headliner area repairs which may cause an electrical short potentially resulting in fire.ODI opened an investigation involving MY 2011-2013 Jeep Grand Cherokee and Dodge Durango vehicles based on consumer reports of headliners catching fire at the front of the passenger's compartment near the sun visors. Complainants reported failure symptoms that ranged from discoloration to open flame burning of the headliner and/or sun visor material. Complainants reported a burning plastic smell and smoke from the headliner, often occurring while the vehicle was in motion. Damage ranged from a small burn spot on the headliner to a near complete burn of the vehicle resulting in a total loss; sunroof damage/glass shattering occurred in some cases. Incidents are more likely to occur when the ignition key is in the on position.However, several vehicles continued to burn after the key was turned off, and key-off fires, while highly unlikely, cannot be fully eliminated as a potential problem. The earliest incidents chronologically were often associated with vehicle assembly or in-plant repair procedures. Chrysler revised assembly and in-plant repair procedures for the headliner which reduced the number of fields incidents.However, anytime a repair is made to the headliner of the vehicle there could still be a risk of shorting the wiring and creating a hazard.Dealership technicians will inspect the vehicles for damaged wiring caused by an improper service procedure and repair any damage. Also, all vehicles will have a plastic guideway installed on each sun visor that routes the wiring away from the attachment screws preventing the wiring from being shorted. All MY 2011-2014 Grand Cherokee and Dodge Durango built before December 11, 2013 are affected by the recall; vehicles manufactured after this date had the guideway installed during vehicle production.ODI received a total of 6 complaints as of June 2014, all of which reported a fire and two of which alleged related injuries. All 6 incidents occurred while the vehicle was being driven. In each case the driver smelled smoke and witnessed the headliner burning on either the driver or passenger side. Two complaints indicate smoke inhalation injuries to the driver. In response to ODI's information request letters of 8/28/2013 and 2/26/2014, Chrysler provided consumer and warranty data which was received by ODI on 10/7/2013 and 3/19/2014. Analysis of the Chrysler data indicated a total of 91 unique incidents related to the investigation of which about two thirds reported an open flame and smoke, the remaining showed only small burn marks with no visible flame. Three Chrysler reports indicated injuries consisting of minor burns on the customer?s hands and smoke inhalation.The investigation is closed on the basis of the recall action the manufacturer has undertaken which is sufficient to address NHTSA?s conRead more
PE — Closed
— Model Year: 2012
Headliner Fires
The Office of Defects Investigation (ODI) has identified 5 reports of vehicle headliners catching fire at the front of the vehicle near the sun visors on Jeep Grand Cherokees.Customers reported a range of fire conditions ranging from minor overheating to an open flame at the headliner and/or sun vis
... or material while driving the vehicle. In some reports the fire spread to the front seats and/or door panels of the vehicle.In one report, the sunroof was damaged causing the glass to shatter.The cause of these fires is an electrical short in the vanity lighting wiring circuit that is routed to either one of the sun visors.The sun visors are mounted to the roof of the vehicle through the headliner with three screws.The sun visor wiring may be penetrated, or pierced by one of these screws either during initial vehicle assembly or subsequent headliner area repairs.The piercing causes an electrical short that could result in a fire.There is no dedicated fuse for the affected circuit so the electrical short can continue until the short clears or the vehicle is keyed off.The Dodge Durango uses the same headliner assembly, and Chrysler indicates there are similar headliner fire incidents affecting this model. Therefore, these vehicles have been added to the scope of the investigation.Analyzing the data received from Chrysler along with ODI reports indicates there may be a total of 52 unique fire incidents (including 3 injury allegations) on Grand Cherokee and Durango vehicles which ODI will continue to evaluate during the investigation.Based on ODI's evaluation of currently available data, this investigation is being upgraded toEngineering Analysis EA14-001.The ODI reports cited above can be reviewed at http://www-odi.nhtsa.dot.gov/owners/SearchSafetyIssues under the following identification (ODI) numbers: 10536895, 10556110, 10522665, 10522159, 10515592Read more
PE — Closed
— Model Year: 2012
Power steering hose failure
The Office of Defects Investigation (ODI) analyzed complaint data provided by Chrysler as well as complaints submitted to ODI from consumers. ODI's analysis identified a total of 24 unique reports indicating power steering hose blow-offs resulting from a dislodged power steering cooler turbulator fi
... n in some early production vehicles.According to Chrysler, a dislodged fin can occur when the turbulator is inserted into the power steering cooler or loaded into the assembly machine.A dislodged fin may block the flow of power steering fluid creating excess back-pressure in the power steering system leading to the possibility of a return hose blow-off.Chrysler and its power steering cooler supplier, Dana, modified the cooler assembly process to address factors that may contribute to hose blow-offs. The redesigned turbulator assembly stations were completely implemented in production by April 2012.During PE12-020, Chrysler identified occurrences where the power steering return hose may blow-off at the power steering cooler.This is a condition that typically occurs early in the life of the vehicle with 65% occurring at less than 2,000 miles and 96% occurring with less than 8,000 miles. The data also shows that 88% of the conditions occurred with less than 4 months in service. Over 50% of the blow-off complaints occurred on vehicles with build dates between November 22, 2011 and December 23, 2011. None of the conditions occurred with more than 12,000 miles or 7 months in service. Chrysler?s complaint analysis indicates up-to 14 additional vehicles may experience the hose blow off condition.None of the 24 unique reports with the hose blow-off condition alleged smoke or fire in the engine compartment. In the event of a blow-off, it is highly unlikely for power steering fluid to reach any of the ignition sources in the engine compartment and result in an engine fire. Complaint analysis identified five reports alleging engine compartment fires that resulted from other or unknown causes, including one attributed to an overheated transmission fluid. Two fires of unknown cause cited in the opening resume for PE12-020 involved vehicles equipped with V8 SRT 6.4L engines which are not equipped with the steering system affected by the turbulator fin concern. ODI will continue to monitor field experience in Jeep Grand Cherokee vehicles equipped with that engine.There have been no reports of loss of steering control, crashes or injuries as result of this condition.Additionally, all affected vehicles that may have experienced a hose blow-off condition were repaired under Chrysler?s 3 year/36,000 mile manufacturer?s warranty at no cost to the owner and supplier?s process improvements put in place have eliminated the likelihood of power steering hose blow offs. There is no indication of loss of motive power or unreasonable safety risk associated with the alleged defect in the subject vehicles. This preliminary evaluation is closed.The ODI reports cited above can be viewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers (ODI Nos.): 10465379, 10461736, 10459178.Read more
EA — Closed
— Model Year: 2001
Crash Related Fuel Tank Fires
ODI has completed an extensive analysis of rear crash fuel tank system integrity data for the subject Jeep Cherokee, Grand Cherokee and Liberty vehicles (SVs).As of June 2013, ODI knew of 56 post-collision fatal fires, 28 non-fatal fires, and 6 fuel leak incidents (totaling 90 incidents, 75 fataliti
... es and 58 injuries) involving the SVs.Based on this analysis, ODI issued a Recall Request Letter (RRL) on June 3, 2013 requesting that Chrysler recall the Grand Cherokee and Liberty vehicles due to the rate of fatal, non-fatal fire, and fuel leak incidents when compared to peer vehicles (compact and medium SUVs) built during the same time period.In the RRL, ODI described how the location of the aft-mounted fuel tank made the SVs vulnerable to rear impact crash fuel tank failures.During the analysis, besides the high speed/high severity crashes present in both the SV and peer vehicles, ODI observed a significant number of low and moderate speed rear impact crash related fires and leaks, particularly in the Liberty.The data also demonstrated that SVs originally equipped with towing hitch receivers (trailer hitches) appeared to be under-represented in rear-impact related fuel tank failures.In the RRL, ODI requested that Chrysler provide its response by June 18, 2013, otherwise NHTSA might proceed to an Initial Decision that the SVs contain a safety-related defect.Chrysler responded to the RRL on June 4, 2013 and vigorously disputed the tentative findings of the RRL.Among other things, Chrysler argued that the SVs had an overall safety record superior to their peers, met or exceeded all applicable federal motor vehicle safety standards (FMVSS) and only experienced fires in severe high energy rear impacts.Nonetheless, while continuing to maintain that the SVs did not contain a safety-related defect, Chrysler proposed a recall (13V-252) of approximately 2.5M (1.6M currently registered) model year (MY) 1993 - 1998 Grand Cherokee (ZJ) and MY 2002-2007 Liberty (KJ) vehicles on June 18, 2013.The recall remedy submitted by Chrysler would employ a hitch receiver assembly consisting of a steel cross-member behind the fuel tank with forward-projecting arms bolted to the frame rails on either side of the fuel tank.For the MY 1999 - 2004 Grand Cherokee, Chrysler indicated it would conduct a customer satisfaction campaign and inspect vehicles equipped with aftermarket tow hitch receivers, and if necessary, replace any such hitch receivers whose conditionmay increase the risk of fuel system failure in rear crashes.Examination of the available data established that the MY 1999 - 2004 Grand Cherokee did not pose the same magnitude of safety risk as the MY 1993 - 1998 Grand Cherokee and MY 2002-2007 Liberty, particularly in low and moderate speed rear impacts.Because the agency has concluded that the vehicles do not present an unreasonable risk to safety, ODI is closing its investigation of the MY 1999 - 2004 Grand Cherokee.Although it was not within the scope of the Petition initiating this investigation or the Preliminary Evaluation preceding this EA, ODI also examined the performance of the MY 1993 - 2001 Cherokee as part of this investigation.NHTSA's assessment of the available data for the Cherokee did not establish an unreasonable risk in comparison to peer vehicles.ODI does not approve proposed defect remedies.While offering to install hitch receiver assemblies on the MY 1993-1998 Grand Cherokees and 2002-2007 Liberty, Chrysler did not, in ODI's view, provide enough evidence demonstrating the effectiveness of the proposed remedy in rear impacts.The Complete Summary for this Closing Resume (EA12-005) can be seen byRead more
PE — Closed
— Model Year: 2000
Crash Related Fuel Tank Fires
NHTSA has conducted extensive analysis of the data regarding fuel tank integrity for the model year (MY) 1993-2004 Jeep Grand Cherokee (JGC). As a result of that work, the agency has decided to upgrade its safety defect investigation to an Engineering Analysis and to expand the scope of vehicles inc
... luded in the investigation. NHTSA's assessment of the data collected during this investigation indicates that rear-impact-related tank failures and vehicle fires are more prevalent in the JGC than in the non-Jeep peer vehicles. In addition, the agency's analysis of its FARS data for the peer vehicles and three Jeep models shows a higher incidence of rear-impact, fatal fire crashes for the Jeep products.PE10-031 had focused on the fuel tank system integrity of the JGC vehicles during rear-end collisions and impacts.The fuel tank is located at the rear of the vehicle, between the bumper and axle, and is manufactured from a plastic material (HDPE).Three peer vehicles (across the same MY range as the JGC) were identified for comparative assessment: the Chevrolet Blazer, Ford Explorer, and Toyota 4Runner.ODI has collected and assessed a significant volume of data for the JGC and three peer vehicles under the Defect Petition (DP) 09-005 and PE10-031, much of which was either provided by the petitioner or by the subject and peer manufacturers in response to ODI's information request letters.NHTSA has also utilized its FARS database.Fatal crash data was collected for the JGC and its three peers, along with data for two other Jeep vehicles, the Cherokee and Liberty, which were also manufactured with rear mounted fuel tanks and assessed by ODI as Jeep peer vehicles.Based on the agency's current analysis, ODI is upgrading its investigation to determine whether the subject vehicles contain a defect that presents an unreasonable risk to safety.The subject vehicles for EA12-005 will be MY 1993-2004 JGC, MY 1993-2001 Cherokee, and MY 2002-2007 Liberty; the estimated production volumes for these vehicles is approximately 5.1 million, although attrition is a factor for the older vehicles.Please note that the counts shown in the above failure report summary are for the JGC only (values shown in the total column are unique).Data for the other Jeep models and possibly other peer models will be collected during the investigation.The ODI reports cited above can be reviewed online at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification (ODI) numbers:506249, 549376, 734783, 869217, 10009553, 10335943, 10351589, 10351980, 10357528.Read more
DP — Closed
— Model Year: 2002
Fuel Storage System Crash Related Fires
In a letter dated October 2, 2009, the Center for Auto Safety (CAS) petitioned NHTSA to open a defect investigation and recall model year 1993-2004 Jeep Grand Cherokees.CAS alleged that the subject vehicles have defective fuel tank storage systems that present a fire hazard in crashes. CAS alleged t
... hat the plastic fuel tank's placement behind the rear axle and below the rear bumper, and the lack of adequate shielding, make it more vulnerable to rupture or leakage from a rear-impact by another vehicle (including damage from other components located on the Grand Cherokee), or in the case of rollover crashes, from other external objects.CAS also alleged that the fuel filler neck tears off in crashes.In its petition, CAS cites data from NHTSA's Fatality Analysis Reporting System (FARS) showing 172 fatal fire crashes with 254 fatalities involving the subject vehicles from calendar years 1992 through 2008.CAS stated that there have been at least 44 crashes with 64 total fatalities (subject and non-subject vehicles) where fire was entered as the Most Harmful Event (MHE) in the FARS database.In response to the CAS petition, ODI made a preliminary examination of available data.FARS data showed 2,988 occupants of the subject vehicles have died in crashes since 1992.Of those, 55 died in 44 crashes where fire was listed as the Most Harmful Event.Identifying crashes most likely associated with the alleged defect as described by CAS (defined as the subject vehicle being struck at the 5, 6 or 7 o'clock positions) isolated 10 crashes with 13 occupant fatalities.ODI also reviewed the Vehicle Owner Questionnaires (VOQ) database and identified 12 reports alleging A) a post-crash fuel tank leak and/or B) a post-crash fire potentially related to a fuel tank leak.Of the 12 reports, 10 involved fires (two involved fuel leaks only) with 9 alleged injuries and 1 alleged fatality.The existence of these post-crash fires does not, by itself, establish a defect trend.Further review and investigation into these incidents is needed to determine the existence of any relationship between the alleged defect and each fire or leak.It should be noted that ODI also conducted a preliminary review of the Early Warning Reporting (EWR) data that did not find the subject vehicles to be over-represented for post-crash fires.ODI's initial review neither supports nor excludes the possibility that a defect exists in the subject vehicles.However, ODI has always taken the position that vehicle fires pose a significant safety risk.Accordingly, ODI has granted the petition to further investigate the conditions associated with post-crash fires in these vehicles.Read more
EA — Closed
— Model Year: 2000
FAN BLADE FAILURE (ENGINE COOLING FAN)
DAIMLERCHRYSLER CORPORATION (DCC) HAS NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL (06V199) OF CERTAIN JEEP GRAND CHEROKEE VEHICLES TO REPLACE THE ENGINE'S ELECTRIC MOTOR DRIVEN COOLING FAN. THE 182,875 VEHICLES INCLUDED IN THE RECALL ARE MODEL YEAR (MY) 2002 EQUIPPED WITH 4.0 LITER (SIX
... CYLINDER) ENGINES MANUFACTURED FROM FEBRUARY 4, 2002 THROUGH JUNE 17, 2002; AND MY 2000 EQUIPPED WITH EITHER THE 4.0 LITER (SIX CYLINDER) OR THE 4.7 LITER (EIGHT CYLINDER) ENGINE MANUFACTURED FROM JANUARY 31, 2000 THROUGH JUNE 12, 2000.DCC NOTED THAT THEIR ANALYSIS OF FAILED PARTS SHOWED EVIDENCE OF BRITTLE FRACTURE OF THE FAN BLADE.DCC FURTHER STATED, POOR BONDING BETWEEN THE RESIN MATERIAL AND THE GLASS FIBERS WAS OBSERVED, WHICH MAY BE ATTRIBUTED TO THE INJECTION MOLDING PROCESS. SINCE THE ROOT CAUSE OF FAN FAILURE COULD NOT BE CONCLUSIVELY IDENTIFIED DCC DECIDED THE RECALL SCOPE WOULD BE DETERMINED BY THE BUILD DATE RANGE OF THE COMPLAINT VEHICLES.THERE WERE 48 REPORTS FOR MY 2000, AND 196 FOR MY 2002.ODI WILL CONTINUE TO MONITOR THIS ISSUE FOR REPORTS ON VEHICLES OUTSIDE OF THE RECALL SCOPE.Read more
PE — Closed
— Model Year: 2002
ENGINE COOLING FAN BLADE FAILURE
THIS INVESTIGATION WAS OPENED ON JULY 13, 2005, BASED ON FOUR ODI CONSUMER REPORTS.ODI CONTACTED ALL OF THOSE COMPLAINANTS AND EACH OF THEM REPORTED THAT PIECES OF THE BROKEN FAN BLADE HAD DAMAGED THE RADIATOR AND PENETRATED THROUGH THE PROTECTIVE FAN SHROUD.SINCE OPENING THE INVESTIGATION, ODI HAS
... RECEIVED 12 NEW CONSUMER REPORTS.IN ITS RESPONSE TO ODI'S PRELIMINARY EVALUATION INFORMATION REQUEST DAIMLERCHRYSLER CORPORATION PROVIDED ADDITIONAL OWNER REPORTS AND WARRANTY DATA.THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO ENGINEERING ANALYSIS EA05-020 TO FURTHER STUDY THE ISSUES REGARDING THE ALLEGED FAN FAILURES.Read more
EA — Closed
— Model Year: 1995
HOOD LATCH FAILURE
ODI OPENED EA02-029 TO DETERMINE WHETHER A SAFETY-RELATED DEFECT TREND EXISTED IN THE MY 1997 JEEP GRAND CHEROKEE HOOD LATCH ASSEMBLIES.DURING EA02-029, THERE WAS NO SPECIFIC FAILURE MECHANISM IDENTIFIED THAT COULD DIFFERENTIATE THE MY 1997 VEHICLES FROM OTHER VEHICLES CONTAINING THIS SAME HOOD LATC
... H ASSEMBLY OR COULD ACCOUNT FOR THEIR HIGHER COMPLAINT RATE.AS A RESULT, ODI EXPANDED THE SCOPE OF THIS INVESTIGATION TO INCLUDE ALL GRAND CHEROKEE VEHICLES EQUIPPED WITH THE SUBJECT HOOD LATCH ASSEMBLIES.IN PERFORMING EA02-029, IT WAS DETERMINED THAT SOME OF THE SECONDARY HOOD LATCHES IN THE SUBJECT VEHICLES MAY EXHIBIT INCREASED OPERATING FRICTIONAL RESISTANCE; HOWEVER, SINCE NONE OF THE PRIMARY HOOD LATCHES SHOWED ANY EVIDENCE OF MECHANICAL OR OPERATIONAL DEFICIENCY AND THE COMPLAINT RATE OF HOOD FLY-UPS MEASURED OVER AN EXTENDED EXPOSURE TIME WAS LOW, A SAFETY-RELATED DEFECT TREND HAS NOT BEEN IDENTIFIED AT THIS TIME.Read more
PE — Closed
— Model Year: 1998
HOOD LATCH
There is no summary currently available
EA — Closed
— Model Year: 1999
ROLL-AWAY IN REVERSE WHEN PARKED
DAIMLERCHRYSLER HAS RECALLED THE ZJ MODELS TO INCORPORATE A SECONDARY DETENT SPRING INTO THE SHIFTER.EVEN THOUGH THE WJ 6 CYL. VEHICLES USE THE SAME MANUAL DETENT LEVER THAT AS THE VEHICLES IN THE RECALL POPULATION, ODI BELIEVES THAT THE WJ REDESIGNED SHIFTER, WHICH IMPROVES FLOOR SHIFTER FUNCTIONAL
... ITY AND ERGONOMICS, HELPS TO PROVIDE FEEDBACK TO THE DRIVER TO INDICATE WHETHER ?PARK? HAS OR HAS NOT BEEN ACHIEVED.ALTHOUGH THE INVESTIGATOR WAS ABLE TO INDUCE A ?FALSE PARK? IN THE WJ PLATFORM FOR 6 CYL. VEHICLES, THE LEVEL OF DIFFICULTY WAS GREATER THAN THAT REQUIRED FOR ALL ZJ MODELS, AND THE COMPLAINT RATE WAS SIGNIFICANTLY LOWER THAN THE RECALLED ZJ POPULATION.FURTHER, THE ODI INVESTIGATOR WAS ALSO ABLE TO CREATE A ?FALSE PARK? IN PEER VEHICLES WITH THE SAME LEVEL OF DIFFICULTY AND FREQUENCY AS THE SUBJECT VEHICLE WJ PLATFORM.THE WJ COMPLAINT RATE WAS INFLATED DUE TO NATIONAL EXPOSURE THROUGH THE PRESS. THE COMPLAINT RATE PRIER TO THE JULY 5, 2001 MEDIA COVERAGE FOR THE WJ VEHICLES IS SIMILAR TO THE PEER VEHICLE INCIDENT RATE.BASED ON THE ABOVE, A SAFETY-RELATED DEFECT TREND HAS NOT BEEN IDENTIFIED AT THIS TIME IN THE WJ POPULATION.ACCORDINGLY, THIS INVESTIGATION IS CLOSED WITH A SAFETY RECAL FOR THE ZJ PLATFORM ONLY.Read more
PE — Closed
— Model Year: 1996
INADVERTENT ROLLAWAY IN REVERSE PARK
DP — Closed
— Model Year: 1993
VISCOUS COUPLING FAILURE
ALLEGED THAT THE VISCOUS COUPLING IN THE TRANSFER CASE OF HIS 1993 GRAND CHEROKEE VEHICLE FAILED WHICH AFFECTED STEERING, BRAKING AND STARTING OF THE VEHICLE.
PE — Closed
— Model Year: 1994
REAR AXLE SHAFT SEPARATION
THIS INVESTIGATION WAS OPENED TO EXAMINE THE FAILURE MODE AND THE RISK TO MOTOR VEHICLE SAFETY POSED BY ALLEGATIONS OF REAR AXLE SEPARATIONS.THE REAR AXLE SHAFT AND HOUSING DESIGN IS TYPICAL OF THOSE IN WHICH THE WEIGHT OF THE VEHICLE IS CARRIED ON THE AXLE HOUSING.THE LEFT AND RIGHT AXLE SHAFTS, SU
... PPORTED BY ROLLER BEARINGS, ARE SITUATED INSIDE THE AXLE HOUSING.THE INBOARD SPLINED END OF THE AXLE SHAFT RECEIVES POWER TRANSMITTED FROM THE DIFFERENTIAL ASSEMBLY, PROVIDING TORQUE TO THE REAR WHEELS.THE ALLEGATIONS ARE THAT THE AXLE SHAFT FAILS, RESULTING IN THE SEPARATION OF A WHEEL AND AXLE HUB ASSEMBLY OR THE ENTIRE AXLE SHAFT AND WHEEL ASSEMBLY, DEPENDING ON THE LOCATION OF THE AXLE SHAFT FAILURE.AS IDENTIFIED BY CHRYSLER, THE SUBJECT REAR AXLES ARE DANA 35C AND 35CM MODELS, WHICH HAVE BEEN USED ON THE SUBJECT VEHICLES SINCE THE 1990 MODEL YEAR.A SAFETY DEFECT TREND WITH RESPECT TO THE SUBJECT AXLE SHAFTS HAS NOT BEEN IDENTIFIED.SEE HARD COPY RESUME FOR FULL TEXT OF SUMMARY.Read more
EA — Closed
— Model Year: 1993
QCK-CONNECT FUEL LINE FAIL
There is no summary currently available
EA — Closed
— Model Year: 1993
FUEL TANK LEAKAGE
There is no summary currently available
PE — Closed
— Model Year: 1994
QUICK-CONNECT FUEL LINE FAILURE
There is no summary currently available
PE — Closed
— Model Year: 1993
STEERING SHAFT FAILURE
There is no summary currently available
PE — Closed
— Model Year: 1993
FUEL TANK LEAKAGE
There is no summary currently available
PE — Closed
— Model Year: 1993
REAR LIFTGATE LATCH
There is no summary currently available