ELECTRICAL SYSTEM:IGNITION:SWITCH
Defect Description
This defect can affect the safe operation of the airbag system. Until this recall is performed, drivers should adjust their seat to allow clearance between the driver's knee and the ignition key, and remove all items from their key ring, leaving only the vehicle key. Chrysler Group LLC (Chrysler
... ) is recalling certain model year 2005-2007 Jeep Grand Cherokee vehicles manufactured February 11, 2004, to July 5, 2007, and 2006-2007 Jeep Commander vehicles manufactured January 31, 2005, to July 5, 2007. In the affected vehicles, the driver may accidentally hit the ignition key with their knee, unintentionally knocking the key out of the run position, turning off the engine.Read moreConsequence
If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and
... /or increase the risk of injury in the event of a crash.Read moreRemedy
Chrysler will notify owners, and dealers will replace the ignition switch, free of charge. Chrysler sent interim notifications to owners in September 2014. The recall began on October 9, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P4
... 1.Read more649,353 vehicles affected
Manufacturer: Chrysler Group LLC
ELECTRICAL SYSTEM
Defect Description
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in a
... n unintentional shifting of the transfer case into the neutral position.Read moreConsequence
If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Remedy
Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
295,345 vehicles affected
Manufacturer: Chrysler Group LLC
POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)
Defect Description
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in a
... n unintentional shifting of the transfer case into the neutral position.Read moreConsequence
If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Remedy
Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
295,345 vehicles affected
Manufacturer: Chrysler Group LLC
SUSPENSION
Defect Description
ROCK KRAWLER IS RECALLING 44 PERFORMANCE SUSPENSION SYSTEMS SOLD AS AFTERMARKET EQUIPMENT FOR USE ON THE VEHICLE LISTED ABOVE. THESE SUSPENSION SYSTEMS WERE PRODUCED WITH GRADE 2 CARRIAGE BOLTS INSTEAD OF THE PROPER GRADE 5 CARRIAGE BOLTS. THE IMPROPER GRADE 2 CARRIAGE BOLTS COULD EXPERIENCE A LOS
... S OF CLAMPING FORCE FOR THE BOTTOM STRUT FORK.Read moreConsequence
THIS CONDITION COULD CAUSE A LOSS OF EFFECTIVE LIFT AND LOWERING OF THE AFFECTED VEHICLE, POSSIBLY CREATING THE DRIVER TO PANIC WHICH COULD POSSIBLY LEAD TO A VEHICLE CRASH.
Remedy
ROCK KRAWLER WILL NOTIFY OWNERS AND PROVIDE A FREE REMEDY. THE SAFETY RECALL BEGAN ON OCTOBER 15. 2008. ALL THE AFFECTED UNTITS HAVE BEEN REMEDIED. OWNERS MAY CONTACT ROCK KRAWLER AT 1-518-270-9822.
44 vehicles affected
Manufacturer: ROCK KRAWLER/PURE PERFORMANCE GROUP, INC
EXTERIOR LIGHTING
Defect Description
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES
... , AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.Read moreConsequence
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
Remedy
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
16,270 vehicles affected
Manufacturer: SABERSPORT
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
Defect Description
ON CERTAIN SPORT UTILITY VEHICLES, THE SOFTWARE PROGRAMMED INTO THE ABS ELECTRONIC CONTROL MODULE MAY ALLOW A MOMENTARY DELAY IN BRAKING WHEN COASTING UP A HILL DURING CERTAIN CONDITIONS.
Consequence
THIS COULD CAUSE A CRASH WITHOUT WARNING.
Remedy
DEALERS WILL REPROGRAM THE ABS ELECTRONIC CONTROL MODULE WITH NEW SOFTWARE THAT PREVENTS THIS CONDITION FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 22, 2007. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
296,550 vehicles affected
Manufacturer: DAIMLERCHRYSLER CORPORATION
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
Defect Description
ON CERTAIN SPORT UTILITY VEHICLES, FRONT BRAKE CALIPERS IN A CERTAIN LOT MAY HAVE BEEN MANUFACTURED FROM GRAY IRON INSTEAD OF DUCTILE IRON AS DESIGNED AND COULD FRACTURE WITHOUT WARNING.
Consequence
THIS WOULD INCREASE THE VEHICLE'S STOPPING DISTANCE AND COULD CAUSE A CRASH.
Remedy
DEALERS WILL INSPECT THE FRONT BRAKE CALIPERS TO SEE IF THEY FALL INTO THIS LOT AND, IF SO, WILL REPLACE THEM FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 22, 2007. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
28,755 vehicles affected
Manufacturer: DAIMLERCHRYSLER CORPORATION
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
Defect Description
ON CERTAIN VEHICLES, THE ANTILOCK BRAKE SYSTEM (ABS) CONTROL MODULE SOFTWARE MAY CAUSE THE REAR BRAKES TO LOCK UP DURING CERTAIN BRAKING CONDITIONS.
Consequence
THIS COULD RESULT IN A LOSS OF VEHICLE CONTROL AND CAUSE A CRASH WITHOUT WARNING.
Remedy
DEALERS WILL REPROGRAM THE ABS ELECTRONIC CONTROL UNIT. THE RECALL BEGAN ON FEBRUARY 19, 2007. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
50,665 vehicles affected
Manufacturer: DAIMLERCHRYSLER CORPORATION
Complaint Statistics
1,477 total complaints
47 crashes 15 fires 36 injuries
Top Reported Components
| Component | Complaints |
|---|
| ELECTRICAL SYSTEM | 644 |
| ENGINE | 169 |
| POWER TRAIN | 154 |
| VEHICLE SPEED CONTROL | 60 |
| ENGINE AND ENGINE COOLING | 51 |
| STEERING | 48 |
| UNKNOWN OR OTHER | 36 |
| POWER TRAIN:AUTOMATIC TRANSMISSION | 34 |
| SERVICE BRAKES | 30 |
| AIR BAGS | 27 |
Incident date: May 1, 2023
I was driving and wrecked into a sign because I was unable to stop and the vehicle caught on fire under the hood.
Fire
Incident date: May 1, 2023
I was driving and wrecked into a sign because I was unable to stop and the vehicle caught on fire under the hood.
Fire
Incident date: May 1, 2023
I was driving and wrecked into a sign because I was unable to stop and the vehicle caught on fire under the hood.
Fire
Incident date: Apr 17, 2025
I was pulling into the gas station to get some gas. I'm used to use a 2-ft drive so what I could not lift my left foot to put pressure on the brake I used my right foot. It slipped off the brake and after the accelerator and I hit a small Pole stopping me from going into the gas station front door.
... Just could have been raised up to a work accident I had a couple weeks prior.Read more
Crash
Incident date: Apr 17, 2025
I was pulling into the gas station to get some gas. I'm used to use a 2-ft drive so what I could not lift my left foot to put pressure on the brake I used my right foot. It slipped off the brake and after the accelerator and I hit a small Pole stopping me from going into the gas station front door.
... Just could have been raised up to a work accident I had a couple weeks prior.Read more
Crash
Incident date: Apr 17, 2025
I was pulling into the gas station to get some gas. I'm used to use a 2-ft drive so what I could not lift my left foot to put pressure on the brake I used my right foot. It slipped off the brake and after the accelerator and I hit a small Pole stopping me from going into the gas station front door.
... Just could have been raised up to a work accident I had a couple weeks prior.Read more
Crash
Incident date: Feb 12, 2025
I have a warning light telling me to check my gas cap. I check out and nothing seems to be wrong. But I do go through a lot of gas. I don't know if there needs to be a new gas cap put on or if it's part of the fuel system
Incident date: Jul 10, 2024
When I'm driving down the road my car won't shut off. I have to pull over to the side of the road turn my key completely off and take it out put it back in and start it. It takes a couple of times to get it started as I have to move the key back and forth and then it will start. I did a check engine
... light check. And it is saying something about a Anti-Theft ignition problem. My headlights stay on all the time and blink when it is shut off.Read more
Incident date: Jul 10, 2024
When I'm driving down the road my car won't shut off. I have to pull over to the side of the road turn my key completely off and take it out put it back in and start it. It takes a couple of times to get it started as I have to move the key back and forth and then it will start. I did a check engine
... light check. And it is saying something about a Anti-Theft ignition problem. My headlights stay on all the time and blink when it is shut off.Read more
Incident date: Jan 15, 2022
The contact owns a 2007 Jeep Grand Cherokee. The contact stated that the vehicle was previously repaired under NHTSA Campaign Number: 14V438000 (Electrical System) by the previous owner; however, the recall repair failed to prevent the failure from occurring. The contact stated that while driving at
... various speeds, the vehicle momentarily lost automotive power and occasionally shut off while idling. The local dealer informed the contact that the parts needed to repair the vehicle were not available. Additionally, the contact attempted to temporarily repair the vehicle with an after-market part; however, the failure reoccurred. The vehicle was not repaired due to parts not being available. The vehicle was towed to an independent mechanic where the crankshaft sensor was replaced; however, the failure reoccurred. The manufacturer was made aware of the failure. The failure mileage was approximately 180,000.Read more
Incident date: May 1, 2024
The contact owns a 2007 Jeep Grand Cherokee. The contact stated that the vehicle intermittently failed to start up after several attempts. The contact stated that there were several unknown warning lights illuminated. The vehicle was taken to the dealer on several occasions, and the contact was info
... rmed that the failure could not be duplicated. The vehicle was not diagnosed or repaired and remained with the dealer. The contact stated that the vehicle was previously repaired under NHTSA Campaign Number: 14V438000 (Electrical System). The contact related the failure to the recall. The manufacturer was not notified of the failure. The failure mileage was approximately 113,000.Read more
Incident date: Jun 1, 2024
The contact owns a 2007 Jeep Grand Cherokee. The contact stated that while driving at undisclosed speeds, the contact became aware that the front brakes were separating. The contact stated that the air bag warning light was illuminated. The local dealer was contacted and advised that the vehicle was
... not included in a recall. The contact related the failure to NHTSA Campaign Number: 16V168000 (Service Brakes, Hydraulic). The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 100,000.Read more
Incident date: Mar 19, 2024
The contact's granddaughter owns a 2007 Jeep Grand Cherokee equipped with Cooper Tires, Tire Line: Discoverer EnduraMax, Tire Size: P245/65/R17, DOT Number: [XXX] . The contact stated while the driver was driving at 70 MPH, the rear passenger's tire had a blowout. The driver was able to pull to the
... side of the road. The vehicle was towed to the residence, where the tire was inspected, and the contact became aware that the tire had blown out at the sidewall. The manufacturer was notified of the failure, and the defective tire was shipped to the manufacturer for inspection. The manufacturer later informed the contact that the tire failure had been caused by a pinhole that gradually deflated the tire until the tire had the blowout; however, the contact stated that the TPMS did not indicate a loss of tire air pressure prior to the blowout, and that the failure had occurred abruptly. The manufacturer offered to partially reimburse the cost of the tire. The contact purchased a new tire from the dealer and replaced the tire himself. The vehicle failure mileage was approximately 189,000, and the tire failure mileage was approximately 4,000. The VIN was not available. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)Read more
Incident date: Oct 11, 2017
Intermittent starting issues for 5+ years, multiple repairs with no resolution
Incident date: Dec 2, 2022
2007 Jeep Grand Cherokee inside door handles cannot be open any of the doors from the inside you have to open it from the outside because the plastic of the inside door handles are made of cheap plastic and Chrysler knows about it ever since 2005 to 2011 and never had a recall what concerns me with
... people have small children that you can't get out of the vehicle in a time of the emergency and it really concerns me if the vehicle ever caught on fire or flooded or underwater you can't get out and it's the death trapRead more
Incident date: Dec 2, 2022
2007 Jeep Grand Cherokee inside door handles cannot be open any of the doors from the inside you have to open it from the outside because the plastic of the inside door handles are made of cheap plastic and Chrysler knows about it ever since 2005 to 2011 and never had a recall what concerns me with
... people have small children that you can't get out of the vehicle in a time of the emergency and it really concerns me if the vehicle ever caught on fire or flooded or underwater you can't get out and it's the death trapRead more
Incident date: Nov 7, 2022
The contact owns a 2007 Jeep Grand Cherokee. The contact stated that while his daughter was driving approximately 50 MPH, the instrument panel lost functionality and became inoperable. The contact stated that radio was also inoperable. The contact stated that after parking the vehicle overnight, it
... was discovered that the passenger’s side air bag had deployed. The vehicle had not been taken to the dealer, but the dealer was contacted by phone. The contact was informed that the failure was a known issue and that an unknown computer or software needed to be replaced. The vehicle was not diagnosed nor repaired. The manufacturer was made aware of the failure. The failure mileage was unknown.Read more
Incident date: Nov 7, 2022
The contact owns a 2007 Jeep Grand Cherokee. The contact stated that while his daughter was driving approximately 50 MPH, the instrument panel lost functionality and became inoperable. The contact stated that radio was also inoperable. The contact stated that after parking the vehicle overnight, it
... was discovered that the passenger’s side air bag had deployed. The vehicle had not been taken to the dealer, but the dealer was contacted by phone. The contact was informed that the failure was a known issue and that an unknown computer or software needed to be replaced. The vehicle was not diagnosed nor repaired. The manufacturer was made aware of the failure. The failure mileage was unknown.Read more
Incident date: Sep 29, 2022
Vehicle will not start randomly. The battery has been checked, the relays and fuses have been checked, the starter has been replaced, and the fuel pump and fuel filer have been checked. The issue continues sporadically and leaves the driver stranded. There is an known issue with the ignition switch
... on these Jeeps as my 2008 Jeep Cherokee was recalled for this reason but there is no recall for the 2007 for this same reason.Read more
Incident date: May 18, 2022
2007 Jeep Grand Cherokee 4.7L when driving on roadway the rpm go up down and then the Jeep shot off and then put the vehicle in neutral and turn the key start and the vehicle up and when driving again and the start again and took the vehicle to Jeep dealer and there don’t find anything wrong.
Incident date: May 18, 2022
2007 Jeep Grand Cherokee 4.7L when driving on roadway the rpm go up down and then the Jeep shot off and then put the vehicle in neutral and turn the key start and the vehicle up and when driving again and the start again and took the vehicle to Jeep dealer and there don’t find anything wrong.
Incident date: May 18, 2022
2007 Jeep Grand Cherokee 4.7L when driving on roadway the rpm go up down and then the Jeep shot off and then put the vehicle in neutral and turn the key start and the vehicle up and when driving again and the start again and took the vehicle to Jeep dealer and there don’t find anything wrong.
Incident date: Mar 12, 2022
The contact owns a 2007 Jeep Grand Cherokee. The contact stated that upon pushing the START button to start the vehicle, the vehicle failed to start. The dealer was notified of the failure and informed the contact that she would be responsible for the towing expense and for the repair of the vehicle
... as the vehicle was out of warranty. The vehicle was not diagnosed or repaired. The contact stated that the vehicle was previously repaired under NHTSA Campaign Number: 14V438000 (Electrical System) which she associated with the failure. The manufacturer was not notified of the failure. The failure mileage was approximately 142,000.Read more
Incident date: Jan 3, 2022
The contact owns a 2007 Jeep Grand Cherokee. The contact stated while at a stop sign and attempting to accelerate, the vehicle stalled. There were no warning lights illuminated. The battery was previously replaced. The vehicle was towed to an independent mechanic and the contact was made aware of a
... faulty ignition switch. The vehicle was towed to the local dealer who informed the contact that the wires were loose. The mechanic was unable to duplicate the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the dealer however, no further assistance was provided. The approximate failure mileage was 170,000.Read more
Incident date: Sep 16, 2021
When I am driving, all of the lights on my dash come on. Seatbelt, check engine, brakes, low tire pressure etc. The stay on for a couple of seconds. Then EVERYTHING turns off for about half a second. Gas gauge, rpm, speedometer all go down to zero, which is how it is when I turn the jeep off. While
... I'm still driving and going 45 mph! Then every thing turns back on. It happened about 5 months ago once. Then today it happened about 15 times as I drove home from my mother's house, which is about 7-9 miles from my house.Read more
Incident date: Sep 16, 2021
When I am driving, all of the lights on my dash come on. Seatbelt, check engine, brakes, low tire pressure etc. The stay on for a couple of seconds. Then EVERYTHING turns off for about half a second. Gas gauge, rpm, speedometer all go down to zero, which is how it is when I turn the jeep off. While
... I'm still driving and going 45 mph! Then every thing turns back on. It happened about 5 months ago once. Then today it happened about 15 times as I drove home from my mother's house, which is about 7-9 miles from my house.Read more
Incident date: Jul 28, 2021
went in for inspection and found out my vehicle has a small gas leak and turn signal and stomp lamps not working brake lights not working and emission system -obdii system faults
Incident date: Jul 28, 2021
went in for inspection and found out my vehicle has a small gas leak and turn signal and stomp lamps not working brake lights not working and emission system -obdii system faults
Incident date: Oct 3, 2020
WHILE DRIVING THE JEEP ON THE INTERSTATE AT 65 MPH LOST ALL POWER WAS ABLE TO GET IT TO THE SIDE OF THE ROAD AND AFTER A MINUTE IT RESTARTED IT HAS DONE IT NUMEROUS TIMES SOMETIMES SITTING AT A TRAFFIC LIGHT SOMETIMES DRIVING 25 MPH THROUGH TOWN THERE IS NO WARNING NO DASH SIGNS OF ANYTHING WRONG V
... EHICLE JUST SHUT OFF LOSE ALL POWER TERRIFYING TOOK IT TO A JEEP DEALER COULDN'T DUPLICATE THE PROBLEM ALSO THE RADIO PLAYS AND THE DASH DISPLAY DOES NOT LIGHT UP MY POWER WINDOWS WILL GO UP AND DOWN BY THEMSELVES AND END UP HALFWAY. I ONLY BEEN ABLE TO DRIVE THE CAR SHORT DISTANCES BECAUSE OF THE FEAR OF DEATH LOSE BREAKING AND STEERING. HAVE SEEN OTHER COMPLAINTS WITH THE SAME ISSUES ON THE INTERNET WHY IS THIS VEHICLE ALLOWED TO BE ON THE ROADRead more
Incident date: Oct 3, 2020
WHILE DRIVING THE JEEP ON THE INTERSTATE AT 65 MPH LOST ALL POWER WAS ABLE TO GET IT TO THE SIDE OF THE ROAD AND AFTER A MINUTE IT RESTARTED IT HAS DONE IT NUMEROUS TIMES SOMETIMES SITTING AT A TRAFFIC LIGHT SOMETIMES DRIVING 25 MPH THROUGH TOWN THERE IS NO WARNING NO DASH SIGNS OF ANYTHING WRONG V
... EHICLE JUST SHUT OFF LOSE ALL POWER TERRIFYING TOOK IT TO A JEEP DEALER COULDN'T DUPLICATE THE PROBLEM ALSO THE RADIO PLAYS AND THE DASH DISPLAY DOES NOT LIGHT UP MY POWER WINDOWS WILL GO UP AND DOWN BY THEMSELVES AND END UP HALFWAY. I ONLY BEEN ABLE TO DRIVE THE CAR SHORT DISTANCES BECAUSE OF THE FEAR OF DEATH LOSE BREAKING AND STEERING. HAVE SEEN OTHER COMPLAINTS WITH THE SAME ISSUES ON THE INTERNET WHY IS THIS VEHICLE ALLOWED TO BE ON THE ROADRead more
Incident date: Oct 20, 2020
I WOULD BE DRIVING DOWN THE ROAD AND MY JEEP WILL SHUT OFF ALL BY ITSELF AND THEN TURN BACK ON ALL WHILE DRIVING DOWN THE EXPRESSWAY DOING 75MPH MY STEERING WHEEL AND LIGHTS AND BREAKS WOULD ALL LOCK UP THEN THE JEEP WOULD JUST POP BACK ON AND THEN THE RPM'S WOULD BE REALLY HIGH SO I WOULD HAVE TO H
... IT THE BREAKS TO SLOW WAY DOWN SO MY JEEP WOULDN'T BLOW UP ON ME . I'VE TAKEN IT TO LIKE 5 MECHANICS AND THEY CAN NOT FIGURE WHAT'S WRONG WITH IT . THEN ALSO I CAN GET IN MY JEEP AND START IT AND MY RADIO AND BACKUP CAMERA WON'T WORK AND SOME OF MY GAGES WOULDN'T REGISTER WHEN I START IT UPS DON'T START GOING DOWN THE ROAD SO I WILL HAVE TO PULL OVER SHUT MY JEEP OFF AND PULL THE KEY OUT AND OPEN THE DOOR TO MAKE SURE EVERYTHING IS OFF THEN PUT THE KEY CAN IN AND RESTART IT AND SOMETIMES IT WILL WORK AND SOMETIMES I WILL HAVE TO DO IT A FEW TIMES TO GET IT TO WORK .Read more
Incident date: Oct 20, 2020
I WOULD BE DRIVING DOWN THE ROAD AND MY JEEP WILL SHUT OFF ALL BY ITSELF AND THEN TURN BACK ON ALL WHILE DRIVING DOWN THE EXPRESSWAY DOING 75MPH MY STEERING WHEEL AND LIGHTS AND BREAKS WOULD ALL LOCK UP THEN THE JEEP WOULD JUST POP BACK ON AND THEN THE RPM'S WOULD BE REALLY HIGH SO I WOULD HAVE TO H
... IT THE BREAKS TO SLOW WAY DOWN SO MY JEEP WOULDN'T BLOW UP ON ME . I'VE TAKEN IT TO LIKE 5 MECHANICS AND THEY CAN NOT FIGURE WHAT'S WRONG WITH IT . THEN ALSO I CAN GET IN MY JEEP AND START IT AND MY RADIO AND BACKUP CAMERA WON'T WORK AND SOME OF MY GAGES WOULDN'T REGISTER WHEN I START IT UPS DON'T START GOING DOWN THE ROAD SO I WILL HAVE TO PULL OVER SHUT MY JEEP OFF AND PULL THE KEY OUT AND OPEN THE DOOR TO MAKE SURE EVERYTHING IS OFF THEN PUT THE KEY CAN IN AND RESTART IT AND SOMETIMES IT WILL WORK AND SOMETIMES I WILL HAVE TO DO IT A FEW TIMES TO GET IT TO WORK .Read more
Incident date: Oct 20, 2020
I WOULD BE DRIVING DOWN THE ROAD AND MY JEEP WILL SHUT OFF ALL BY ITSELF AND THEN TURN BACK ON ALL WHILE DRIVING DOWN THE EXPRESSWAY DOING 75MPH MY STEERING WHEEL AND LIGHTS AND BREAKS WOULD ALL LOCK UP THEN THE JEEP WOULD JUST POP BACK ON AND THEN THE RPM'S WOULD BE REALLY HIGH SO I WOULD HAVE TO H
... IT THE BREAKS TO SLOW WAY DOWN SO MY JEEP WOULDN'T BLOW UP ON ME . I'VE TAKEN IT TO LIKE 5 MECHANICS AND THEY CAN NOT FIGURE WHAT'S WRONG WITH IT . THEN ALSO I CAN GET IN MY JEEP AND START IT AND MY RADIO AND BACKUP CAMERA WON'T WORK AND SOME OF MY GAGES WOULDN'T REGISTER WHEN I START IT UPS DON'T START GOING DOWN THE ROAD SO I WILL HAVE TO PULL OVER SHUT MY JEEP OFF AND PULL THE KEY OUT AND OPEN THE DOOR TO MAKE SURE EVERYTHING IS OFF THEN PUT THE KEY CAN IN AND RESTART IT AND SOMETIMES IT WILL WORK AND SOMETIMES I WILL HAVE TO DO IT A FEW TIMES TO GET IT TO WORK .Read more
Incident date: Jan 17, 2021
ENGINE TURNS OFF WHILE DRIVING.IT HAS HAPPENED SEVERAL TIMES BEFORE , INTERMITTENTLY. FEBRUARY 3RD, 2021, JANUARY 17TH, 2021, AND SEVERAL TIMES BEFORE.
Incident date: Dec 10, 2020
THE 4-WHEEL DRIVE TRANSFER CASE CAN DIRECT ENGINE POWER TO THE REAR WHEELS ONLY, ALL FOUR WHEELS, OR IN ITS NEUTRAL POSITION, NON AT ALL. THESE VEHICLES ARE BEING RECALLED BECAUSE THE TRANSFER CASE CAN SHIFT INTO ITS NEUTRAL POSITION WITHOUT WARNING. IF THIS WERE TO OCCUR, ENGINE POWER WOULD NOT REA
... CH ANY OF THE DRIVE WHEELS AND THE VEHICLE COULD NOT MOVE UNDER ITS OWN POWER. DEALERS WILL REPROGRAM THE FINAL DRIVE CONTROLLER WHICH GOVERNS THE TRANSFER CASE TO CORRECT THIS CONCERN.Read more
Incident date: Nov 23, 2020
JEEP IS HAVING ELECTRICAL ISSUES. IT WILL RANDOMLY GO INTO LIMP MODE AT START, BUT TURNING IT OFF AND RESTARTING IT FIXES THAT ISSUE. IT'S DONE THIS THREE TIMES IN THE 2 YEARS WE HAVE HAD IT. I AM NOW HAVING AN ELECTRICAL ISSUE WHERE SOMETHING IS CAUSING A DRAW ON THE BATTERY WHILE THE VEHICLE IS TU
... RNED OFF. I HAVE HAD TO REPLACE THE ALTERNATOR, STARTER, AND NOW THE BATTERY.IT IS CAUSING THE BATTERY TO SWELL, AND THE JEEP IS HAVING TO BE JUMPED TO START MULTIPLE TIMES A WEEK. THE BATTERY WAS PUT ON A DEEP CHARGE, AND IT HAD TO BE JUMPED THE NEXT DAY. ALSO THE AIR CONDITIONING BACK LIGHTING GOES OFF AND ON WHEN YOU TURN THE KNOBS OR ADJUST THE FAN SPEED WHILE BOTH DRIVING AND STATIONARY. THIS HAS BEEN GOING ON FOR ROUGHLY A MONTH.Read more
Incident date: Nov 23, 2020
JEEP IS HAVING ELECTRICAL ISSUES. IT WILL RANDOMLY GO INTO LIMP MODE AT START, BUT TURNING IT OFF AND RESTARTING IT FIXES THAT ISSUE. IT'S DONE THIS THREE TIMES IN THE 2 YEARS WE HAVE HAD IT. I AM NOW HAVING AN ELECTRICAL ISSUE WHERE SOMETHING IS CAUSING A DRAW ON THE BATTERY WHILE THE VEHICLE IS TU
... RNED OFF. I HAVE HAD TO REPLACE THE ALTERNATOR, STARTER, AND NOW THE BATTERY.IT IS CAUSING THE BATTERY TO SWELL, AND THE JEEP IS HAVING TO BE JUMPED TO START MULTIPLE TIMES A WEEK. THE BATTERY WAS PUT ON A DEEP CHARGE, AND IT HAD TO BE JUMPED THE NEXT DAY. ALSO THE AIR CONDITIONING BACK LIGHTING GOES OFF AND ON WHEN YOU TURN THE KNOBS OR ADJUST THE FAN SPEED WHILE BOTH DRIVING AND STATIONARY. THIS HAS BEEN GOING ON FOR ROUGHLY A MONTH.Read more
Incident date: Oct 4, 2020
THE JEEP HAS ELECTRICAL STUFF HAPPENING SPORADICALLY AND DOES NOT START BUT WITH POWER BUT AFTER 3 TO 6 ATTEMPTS STARTS RIGHT UP. I TURN KEY ALL POWER AND BELLS GO OFF AND IT MAKES A HUMMING NOISE AND 1 CLICK NOISE DASH SAYS ' TRANSMISSION OVER TEMP' THE JEEP IS COLD SO NOT OVER TEMPERATURE. I'VE
... SEEN A LOT OF POST ABOUT RECALL AND ALSO ABOUT IGNITION SWITCH OR MODULE. I'VE ONLY OWNED FOR 2 YEARS AND DEALER SAID CAR HAD NO RECALLS WHEN I PURCHASED. THIS HAPPENS STATIONARY AND ALSO AFTER DRIVING ABOUT 20 MINUTES TO DESTINATION AND WHEN I WENT TO LEAVE IT TOOK SEVERAL TIMES BEFORE STARTING. THIS HAS BEEN GOING ON FOR LAST 3 DAYS BUT FEW MESSAGES RANDOMLY POPPED IN INFORMATION CENTER FEW TIMES BEFORE THIS HAD AT DEALER ON COMPUTER NO CODES SAID IT WAS OKAYRead more
Incident date: Oct 4, 2020
THE JEEP HAS ELECTRICAL STUFF HAPPENING SPORADICALLY AND DOES NOT START BUT WITH POWER BUT AFTER 3 TO 6 ATTEMPTS STARTS RIGHT UP. I TURN KEY ALL POWER AND BELLS GO OFF AND IT MAKES A HUMMING NOISE AND 1 CLICK NOISE DASH SAYS ' TRANSMISSION OVER TEMP' THE JEEP IS COLD SO NOT OVER TEMPERATURE. I'VE
... SEEN A LOT OF POST ABOUT RECALL AND ALSO ABOUT IGNITION SWITCH OR MODULE. I'VE ONLY OWNED FOR 2 YEARS AND DEALER SAID CAR HAD NO RECALLS WHEN I PURCHASED. THIS HAPPENS STATIONARY AND ALSO AFTER DRIVING ABOUT 20 MINUTES TO DESTINATION AND WHEN I WENT TO LEAVE IT TOOK SEVERAL TIMES BEFORE STARTING. THIS HAS BEEN GOING ON FOR LAST 3 DAYS BUT FEW MESSAGES RANDOMLY POPPED IN INFORMATION CENTER FEW TIMES BEFORE THIS HAD AT DEALER ON COMPUTER NO CODES SAID IT WAS OKAYRead more
Incident date: Oct 4, 2020
THE JEEP HAS ELECTRICAL STUFF HAPPENING SPORADICALLY AND DOES NOT START BUT WITH POWER BUT AFTER 3 TO 6 ATTEMPTS STARTS RIGHT UP. I TURN KEY ALL POWER AND BELLS GO OFF AND IT MAKES A HUMMING NOISE AND 1 CLICK NOISE DASH SAYS ' TRANSMISSION OVER TEMP' THE JEEP IS COLD SO NOT OVER TEMPERATURE. I'VE
... SEEN A LOT OF POST ABOUT RECALL AND ALSO ABOUT IGNITION SWITCH OR MODULE. I'VE ONLY OWNED FOR 2 YEARS AND DEALER SAID CAR HAD NO RECALLS WHEN I PURCHASED. THIS HAPPENS STATIONARY AND ALSO AFTER DRIVING ABOUT 20 MINUTES TO DESTINATION AND WHEN I WENT TO LEAVE IT TOOK SEVERAL TIMES BEFORE STARTING. THIS HAS BEEN GOING ON FOR LAST 3 DAYS BUT FEW MESSAGES RANDOMLY POPPED IN INFORMATION CENTER FEW TIMES BEFORE THIS HAD AT DEALER ON COMPUTER NO CODES SAID IT WAS OKAYRead more
Incident date: Aug 29, 2020
I HAD GOTTEN UP TO TAKE A RIDE TO THE STORE AND THE DAY BEFORE I DIDN'T SEE ANY SMOKE. BUT BEFORE I MADE IT TO MY STOP SIGN THERE WAS SMOKE ROLLING AT MY DRIVER DOOR SO I RUSHED BACK TO THE HOUSE AND COULDN'T EVEN OPEN MY DOOR. BY THIS TIME FLAMES WHERE COMING OUT THE DRIVER DOOR AND I TRIED PUTTING
... IT OUT AFTER I CALLED THE FIRE DEPARTMENT WITH A BUCKET OF WATER BECAUSE THE WATER HOSE WOULDN'T REACH AND THE FIRE DEPARTMENT WOULDN'T BE IN A RUSH. SO MY WHOLE [XXX] CAR CAUGHT ON FIRE A WEEK AGO FROM A ELECTRIC PROBLEM. NOW I'M SCREWED. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *JS *TRRead more
Fire
Incident date: Aug 19, 2020
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT HE HAD RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) APPROXIMATELY TWO YEARS. THE VEHICLE WAS TAKEN TO MAC HAIK JACKSON CHRYSLER DODGE JEEP RAM (5395 INTERSTATE 55 NORTH FRONTAGE RD, JACKSON, MS
... 39211) WHERE THE VEHICLE WAS REPAIRED UNDER THE RECALL. RECENTLY, THE CONTACT STATED THAT WHILE STOPPED OR DRIVING AT VARIOUS SPEEDS, THE VEHICLE SHUTOFF WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED PRIOR TO THE FAILURE. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE THEY DIAGNOSED THE VEHICLE WITH A DEFECTION IGNITION SWITCH, WHICH THE CONTACT LINKED TO THE ORIGINAL RECALL. NEITHER THE DEALER NOR THE MANUFACTURER HAD BEEN NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 175,500.Read more
Incident date: Jul 17, 2020
SOMETIMES WHEN I PUT MY VEHICLE IN DRIVE AND START DRIVING MY VEHICLE WILL GO INTO NEUTRAL FORCING ME TO PULL OVER, PUT IT IN PARK AND TURN IT OFF AND TURN IT BACK ON IN ORDER FOR ME TO DRIVE IT AGAIN. THIS HAPPENS ABOUT TWICE A MONTH.
Incident date: Jul 3, 2020
PURCHASED VEHICLE USED ON JULY 3 2020 AT SETH LEE AUTO SALES IN TAVARES FL. . PAID $1500 CASH DOWN PAYMENT AND INCURRED A LOAN AS WELL. TOLD THE VEHICLE WAS FINE. DROVE AWAY AND WITHIN 5 MINUTES THE VEHICLE STALLED AT A LIGHT. COULD NOT RESTART FOR 15 MINUTES. VEHICLE CONTINUED INTERMITTENTLY DOING
... THIS EVERY TIME I DROVE AND PARTICULARLY WHILE IDLING OR GOING SLOWER SPEEDS. TOOK TO JEEP DEALER YESTERDAY JULY 13 2020. SERVICE TECHNICIAN JUST CALLED ADVISING THE FRONT CONTROL MODULE HAS TO BE REPLACED WITH TOTAL BEING $1096.41. THE PART IS CURRENTLY ON BACK ORDER.Read more
Incident date: May 30, 2020
THE HEAT OF THE SUMMER MONTHS TEND TO MAKE THE CAR ENGINE SPUTTER AS YOU HEAD DOWN THE ROAD. THIS HAPPPENED AGAIN YESTERDAY ONLY THIS TIME AS WE PREPARED TO MAKE OUR TURN THE VEHICLE TOTALLY SHUT OFF, ALLOWING ME TO LOOSE CONTROL OF THE STEERING WE WERE FORTUNATE NO ONE WAS BEHIND US OR PULLING O
... UT WHERE WE WERE TURNING . WE WOULD HAVE EITHER BEEN REAR ENDED OR WOULD HAVE RUN INTO ANY CAR WAITING TO TURN.Read more
Incident date: May 30, 2020
THE HEAT OF THE SUMMER MONTHS TEND TO MAKE THE CAR ENGINE SPUTTER AS YOU HEAD DOWN THE ROAD. THIS HAPPPENED AGAIN YESTERDAY ONLY THIS TIME AS WE PREPARED TO MAKE OUR TURN THE VEHICLE TOTALLY SHUT OFF, ALLOWING ME TO LOOSE CONTROL OF THE STEERING WE WERE FORTUNATE NO ONE WAS BEHIND US OR PULLING O
... UT WHERE WE WERE TURNING . WE WOULD HAVE EITHER BEEN REAR ENDED OR WOULD HAVE RUN INTO ANY CAR WAITING TO TURN.Read more
Incident date: Jan 1, 2020
BEEN HAVING STARTING ISSUES FOR AT LEAST 6 MONTHS. IT STARTS SOMETIMES AND OTHER TIMES HAVE TO WAIT A FEW HOURS TO A FEW DAYS. THE LAST 2 DAYS WON'T START AT ALL AND HAS DRAINED MY LESS THEN A YEAR OLD BATTERY. 3 WEEKS AGO WINDOWS WILL ROLL DOWN OR UP WHENEVER THEY WANT. DOORS LOCK AND UNLOCK AT RAN
... DOM. I BELIEVED MY CAR IS POSSESSED. READING MORE AND MORE I REALIZED MY TIPM IS BAD. I HAVE LEARNED WITH ALL THE RANDOM THINGS WITH THIS JEEP THAT I WILL NEVER BUY ONE AGAIN. IT IS A VERY DANGEROUS CAR AND TOO MANY ISSUES, WITH NO RESOLUTION OTHER THEN I HAVE TO EMPTY EVERY POCKET TO FIX IT. IT STALLS WHEN DRIVING IT SHIFTS INTO ALL GEARS SLOWS ME DOWN WHEN I'M ON HIGHWAY AT A VERY UNSAFE SPEED. IT IS UNRELIABLE AND I PUT MY LIFE MY KIDS AND OTHERS AT RISK WHILE DRIVING. SADLY, I BELIEVE JEEP DOESN'T CARE ABOUT SAFETY SINCE THERE IS 1000'S OF COMPLAINTS WITH SAME ISSUES. IT ALSO SAYS MY AIR BAGS WON'T WORK BECAUSE THE TIPM IS BAD. *TRRead more
Incident date: Jan 1, 2020
BEEN HAVING STARTING ISSUES FOR AT LEAST 6 MONTHS. IT STARTS SOMETIMES AND OTHER TIMES HAVE TO WAIT A FEW HOURS TO A FEW DAYS. THE LAST 2 DAYS WON'T START AT ALL AND HAS DRAINED MY LESS THEN A YEAR OLD BATTERY. 3 WEEKS AGO WINDOWS WILL ROLL DOWN OR UP WHENEVER THEY WANT. DOORS LOCK AND UNLOCK AT RAN
... DOM. I BELIEVED MY CAR IS POSSESSED. READING MORE AND MORE I REALIZED MY TIPM IS BAD. I HAVE LEARNED WITH ALL THE RANDOM THINGS WITH THIS JEEP THAT I WILL NEVER BUY ONE AGAIN. IT IS A VERY DANGEROUS CAR AND TOO MANY ISSUES, WITH NO RESOLUTION OTHER THEN I HAVE TO EMPTY EVERY POCKET TO FIX IT. IT STALLS WHEN DRIVING IT SHIFTS INTO ALL GEARS SLOWS ME DOWN WHEN I'M ON HIGHWAY AT A VERY UNSAFE SPEED. IT IS UNRELIABLE AND I PUT MY LIFE MY KIDS AND OTHERS AT RISK WHILE DRIVING. SADLY, I BELIEVE JEEP DOESN'T CARE ABOUT SAFETY SINCE THERE IS 1000'S OF COMPLAINTS WITH SAME ISSUES. IT ALSO SAYS MY AIR BAGS WON'T WORK BECAUSE THE TIPM IS BAD. *TRRead more
Incident date: Jan 1, 2020
BEEN HAVING STARTING ISSUES FOR AT LEAST 6 MONTHS. IT STARTS SOMETIMES AND OTHER TIMES HAVE TO WAIT A FEW HOURS TO A FEW DAYS. THE LAST 2 DAYS WON'T START AT ALL AND HAS DRAINED MY LESS THEN A YEAR OLD BATTERY. 3 WEEKS AGO WINDOWS WILL ROLL DOWN OR UP WHENEVER THEY WANT. DOORS LOCK AND UNLOCK AT RAN
... DOM. I BELIEVED MY CAR IS POSSESSED. READING MORE AND MORE I REALIZED MY TIPM IS BAD. I HAVE LEARNED WITH ALL THE RANDOM THINGS WITH THIS JEEP THAT I WILL NEVER BUY ONE AGAIN. IT IS A VERY DANGEROUS CAR AND TOO MANY ISSUES, WITH NO RESOLUTION OTHER THEN I HAVE TO EMPTY EVERY POCKET TO FIX IT. IT STALLS WHEN DRIVING IT SHIFTS INTO ALL GEARS SLOWS ME DOWN WHEN I'M ON HIGHWAY AT A VERY UNSAFE SPEED. IT IS UNRELIABLE AND I PUT MY LIFE MY KIDS AND OTHERS AT RISK WHILE DRIVING. SADLY, I BELIEVE JEEP DOESN'T CARE ABOUT SAFETY SINCE THERE IS 1000'S OF COMPLAINTS WITH SAME ISSUES. IT ALSO SAYS MY AIR BAGS WON'T WORK BECAUSE THE TIPM IS BAD. *TRRead more
Incident date: Apr 21, 2020
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE FUEL GAUGE PROVIDED INACCURATE FUEL LEVELS. THE CONTACT ALSO STATED THAT THE CHECK ENGINE WARNING ILLUMINATED INTERMITTENTLY. UPON INVESTIGATION, THE CONTACT LINKED THE FAILURE TO NHTSA CAMP
... AIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) HOWEVER, THE VIN WAS NOT INCLUDED. NEITHER THE MANUFACTURER NOR THE DEALER WERE NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 157,000.Read more
Showing 50 of 1,477 complaints.
NHTSA Safety Investigations — JEEP GRAND CHEROKEE
Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.
PE — Closed
— Model Year: 2014
Powered vehicle rollaway
The Office of Defects Investigation (ODI) opened Preliminary Evaluation PE15-030 on August 20, 2015,to investigate 14 complaints alleging incidents of rollaway after intended shifts to Park in Model Year (MY) 2014 and 2015 Jeep Grand Cherokees vehicles. The MY 2014-2015 Grand Cherokee vehicles are e
... quipped with Monostable electronic (E-shift) gearshift assemblies supplied by ZF Group (ZF). The E-shift system operates electronically and the gear requested by the driver is transmitted from the shifter via the CAN Bus to the Transmission Control Module which makes the requested shift. The Monostable gearshift does not move into a detent but springs back to a centered/neutral position after the driver selects a gear and releases the shifter. A button on the shift knob must be depressed to shift out of Park, shift out of Neutral, and to shift from Drive to Reverse or Park.The gear selected is shown on a display in the dash and illuminated letters on the shifter. If the driver's door is opened when the gearshift is not in Park, a chime sounds and a message is displayed on the instrument panel to warn the driver.In addition, the engine Start/Stop push-button control logic does not permit normal engine shut-off when the transmission is not in Park. This logic may provide feedback to drivers who attempt to turn the engine off when the transmission is not in Park. However, this function does not protect drivers who intentionally leave the engine running or drivers who do not recognize that the engine is still running.NHTSA testing during PE15-030 indicates that operation of the Monostable shifter is not intuitive and provides poor tactile and visual feedback to the driver, increasing the potential for unintended gear selection.ODI?s analysis of the PE15-030 complaint and field report data identified 306 incidents of vehicle rollaway followingintended shifts to Park in the 2014-2015 Grand Cherokee. These resulted in 117 alleged crashes. Twenty-eight of the crashes reportedly caused injuries, including 3 with a fractured pelvis and 4 others requiring some degree of hospitalization (a ruptured bladder, fractured kneecap, broken ribs, damaged to right leg). Other injuries include reports of a broken nose, facial lacerations requiring stitches, sprained knees, severe bruising, and trauma to legs.An Engineering Analysis (EA16-002) has been opened to assess the scope, frequency, and safety-related consequences of the alleged defect. The Vehicle Owner Questionnaires (VOQs) associated with the closing of this Preliminary Evaluation are:10823099, 10822939, 10822442, 10820488, 10817252, 10810551, 10810051, 10809691, 10809024, 10807839, 10807416, 10794318, 10787947, 10787576, 10785790, 10783597, 10778854, 10775391, 10767488, 10766494, 10763333, 10763284, 10763082, 10762457, 10761498, 10760980, 10760729, 10760702, 10760081, 10759979, 10759669, 10759622, 10759568, 10759548, 10759533, 10759287, 10759278, 10759198, 10759186, 10759157, 10759131, 10759102, 10759082, 10759066, 10759047, 10759046, 10733158, 10730952, 10716526, 10711893, 10683556, 10679497, 10676998, 10668651, 10662619, 10662308, 10631167, 10605865, 10583366, 10567538, 10555901, and 10537653.Read more
PE — Closed
— Model Year: 2015
False Positive Automated Braking
On June 1, 2015, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE15-021 to investigate 9 complaints alleging incidents of unintended braking in model year (MY) 2014 Jeep Grand Cherokee vehicles, including 2 alleging incidents of full ABS braking.ODI expanded the scope to in
... clude MY 2015 Grand Cherokee vehicles and identified a total of 176 incidents in complaints provided by FCA or submitted to ODI by consumers.ODI conducted the following work to assess the alleged defect in the subject vehicles:1) evaluated the design of the subject Forward Collision Warning (FCW) system, including the maximum braking authority during automated braking; 2) analyzed the frequency and severity of field incidents of unintended braking; 3) analyzed warranty data for evidence of system faults that may be related to the alleged defect; and 4) reviewed the performance of the subject system in testing conducted as part of NHTSA?s 2014 Automatic Emergency Braking (AEB) test program.ODI?s analysis found that the maximum brake activations that can be commanded by the subject system are limited in both braking force and duration.The system is not capable of achieving full ABS braking, as alleged in some complaints, unless driver brake application triggers the Advanced Brake Assist (ABA) mode.Analysis of field data found that unintended braking events occur randomly for a variety of causes and are not driven by any single environmental factor, traffic condition, or vehicle fault.The incidents involve short duration moderate braking events with minimal changes in vehicle speed.None of the incidents resulted in crash or injuries.The subject vehicles performed as well or better than peer vehicles in testing conducted as part of NHTSA?s AEB test program.This preliminary evaluation is closed. The closing of this investigation does not constitute a finding that a safety related defect does not exist. For additional information, see the closing resume appendix and the investigation file for PE15-021.Read more
RQ — Closed
— Model Year: 2002
Jeep inadvertent air bag deployment
The Office of Defects Investigation (ODI) opened an investigation based on consumer allegations of inadvertent air bag deployments (IABD) occurring after the recall remedy for NHTSA recall 12V-527 had been installed on recalled model year (MY ) 2002-2003 Jeep Liberty and MY 2002-2004 Jeep Grand Cher
... okee vehicles manufactured by Fiat Chrysler Automobiles (FCA).The recall was in response to the Office of Defects Investigation (ODI) investigation EA12-001 during which data provided by FCA indicate that the air bag circuitry inside the Occupant Restraint Control (ORC) module can degrade. ORC degradation can result in an inadvertent air bag deployment, without a crash or impact, while the vehicle is being operated.An IABD may involve frontal, side and belt pretensioner devices, and may result in injuries consisting of burns, cuts and bruises to the upper body region, and or the potential for a loss of control and or crash.The remedy FCA developed for 12V-527 consisted of installing an in-line jumper harness with an integrated electrical filter for the circuits that connect to the air bag modules (squib circuits).This filter is intended to eliminate transient electrical spikes to the ORC which FCA asserted are responsible for the IABDs.ODI has identified a total of 9 NHTSA complaints across all affected vehicles indicating an IABD event occurring after the vehicle had previously been remedied under 12V-527.In addition, FCA reported 12 additional complaints of post-remedy IABD events. The IABD events took place both while driving and while the vehicle was stationary. Six customers incurred injuries consistent with air bag deployments however no crashes were reported.As a response to this investigation, FCA has issued 2 new recalls involving the IABD.On January 27, 2015 FCA notified ODI that it would conduct a safety recall (15V-046) to remedy potential IABD events occurring in 753,176 MY02-03 Jeep Liberty vehicles built through 03/28/03 and MY 2002-2004 Jeep Grand Cherokee vehicles built through 5/23/03.Note that this recall, which was scoped based on field IABD events does not include all MY 2003 Liberty or MY 2004 Grand Cherokee manufactured with the same level ORC module.According to FCA, the ORC degradation and subsequent electrical overstress condition that causes the air bags to deploy inadvertently is not fully remedied with the filter installed during the 12V-527 campaign.To remedy IABDs under 15V-046, FCA will install a new design ORC module using a next generation electrical architecture.The next generation architecture has been used in other non-subject vehicles for many years without evidence of IABD events occurring.In addition to this recall, on October 15, 2015 FCA advised NHTSA that it would conduct safety recall 15V-673 to remedy potential IABD events in the remaining 284,089 MY 2003 Jeep Liberty and MY 2004 Jeep Grand Cherokee vehicles manufactured with the earlier generation ORC module that were not previously recalled.FCA initially did not recall these populations due to the lack of known IABD events.However, FCA is now aware of 7 IABD events occurring in this population. After consultation with ODI regarding the long term durability and noise toughness of the earlier ORC architecture, FCA decided to recall this population also.The recall actions initiated by the manufacturer address the safety risks identified by the investigation.Accordingly, the investigation is closed.The ODI reports cited above can be reviewed at http://www-odi.nhtsa.dot.gov/owners/SearchSafetyIssues under the following identification (ODI) numbers: 10622092, 10629705, 10619008, 10618842, 10626762, 106404Read more
EA — Closed
— Model Year: 2013
Headliner Fires
On July 1st, 2014 Chrysler Group LLC (Chrysler) notified the Office of Defects Investigation (ODI) that it would conduct a safety recall to remedy a wiring-related fire hazard on the headliner of approximately 661,888 model year (MY) 2011-2014 Jeep Grand Cherokee and Dodge Durango vehicles manufactu
... red between January 5, 2010 and December 11, 2013 (see NHTSA Safety Recall 14V-391), with notifications to begin in August 2014. According to Chrysler, the fire is caused by an electrical short in the vanity lamp wiring for either one of the sun visors mounted on the vehicle. The sun visors are mounted to the roof of the vehicle through the headliner with three metal screws. It is possible for the sun visor wiring to be pierced by one of these screws either during initial vehicle assembly or later headliner area repairs which may cause an electrical short potentially resulting in fire.ODI opened an investigation involving MY 2011-2013 Jeep Grand Cherokee and Dodge Durango vehicles based on consumer reports of headliners catching fire at the front of the passenger's compartment near the sun visors. Complainants reported failure symptoms that ranged from discoloration to open flame burning of the headliner and/or sun visor material. Complainants reported a burning plastic smell and smoke from the headliner, often occurring while the vehicle was in motion. Damage ranged from a small burn spot on the headliner to a near complete burn of the vehicle resulting in a total loss; sunroof damage/glass shattering occurred in some cases. Incidents are more likely to occur when the ignition key is in the on position.However, several vehicles continued to burn after the key was turned off, and key-off fires, while highly unlikely, cannot be fully eliminated as a potential problem. The earliest incidents chronologically were often associated with vehicle assembly or in-plant repair procedures. Chrysler revised assembly and in-plant repair procedures for the headliner which reduced the number of fields incidents.However, anytime a repair is made to the headliner of the vehicle there could still be a risk of shorting the wiring and creating a hazard.Dealership technicians will inspect the vehicles for damaged wiring caused by an improper service procedure and repair any damage. Also, all vehicles will have a plastic guideway installed on each sun visor that routes the wiring away from the attachment screws preventing the wiring from being shorted. All MY 2011-2014 Grand Cherokee and Dodge Durango built before December 11, 2013 are affected by the recall; vehicles manufactured after this date had the guideway installed during vehicle production.ODI received a total of 6 complaints as of June 2014, all of which reported a fire and two of which alleged related injuries. All 6 incidents occurred while the vehicle was being driven. In each case the driver smelled smoke and witnessed the headliner burning on either the driver or passenger side. Two complaints indicate smoke inhalation injuries to the driver. In response to ODI's information request letters of 8/28/2013 and 2/26/2014, Chrysler provided consumer and warranty data which was received by ODI on 10/7/2013 and 3/19/2014. Analysis of the Chrysler data indicated a total of 91 unique incidents related to the investigation of which about two thirds reported an open flame and smoke, the remaining showed only small burn marks with no visible flame. Three Chrysler reports indicated injuries consisting of minor burns on the customer?s hands and smoke inhalation.The investigation is closed on the basis of the recall action the manufacturer has undertaken which is sufficient to address NHTSA?s conRead more
PE — Closed
— Model Year: 2012
Headliner Fires
The Office of Defects Investigation (ODI) has identified 5 reports of vehicle headliners catching fire at the front of the vehicle near the sun visors on Jeep Grand Cherokees.Customers reported a range of fire conditions ranging from minor overheating to an open flame at the headliner and/or sun vis
... or material while driving the vehicle. In some reports the fire spread to the front seats and/or door panels of the vehicle.In one report, the sunroof was damaged causing the glass to shatter.The cause of these fires is an electrical short in the vanity lighting wiring circuit that is routed to either one of the sun visors.The sun visors are mounted to the roof of the vehicle through the headliner with three screws.The sun visor wiring may be penetrated, or pierced by one of these screws either during initial vehicle assembly or subsequent headliner area repairs.The piercing causes an electrical short that could result in a fire.There is no dedicated fuse for the affected circuit so the electrical short can continue until the short clears or the vehicle is keyed off.The Dodge Durango uses the same headliner assembly, and Chrysler indicates there are similar headliner fire incidents affecting this model. Therefore, these vehicles have been added to the scope of the investigation.Analyzing the data received from Chrysler along with ODI reports indicates there may be a total of 52 unique fire incidents (including 3 injury allegations) on Grand Cherokee and Durango vehicles which ODI will continue to evaluate during the investigation.Based on ODI's evaluation of currently available data, this investigation is being upgraded toEngineering Analysis EA14-001.The ODI reports cited above can be reviewed at http://www-odi.nhtsa.dot.gov/owners/SearchSafetyIssues under the following identification (ODI) numbers: 10536895, 10556110, 10522665, 10522159, 10515592Read more
PE — Closed
— Model Year: 2012
Power steering hose failure
The Office of Defects Investigation (ODI) analyzed complaint data provided by Chrysler as well as complaints submitted to ODI from consumers. ODI's analysis identified a total of 24 unique reports indicating power steering hose blow-offs resulting from a dislodged power steering cooler turbulator fi
... n in some early production vehicles.According to Chrysler, a dislodged fin can occur when the turbulator is inserted into the power steering cooler or loaded into the assembly machine.A dislodged fin may block the flow of power steering fluid creating excess back-pressure in the power steering system leading to the possibility of a return hose blow-off.Chrysler and its power steering cooler supplier, Dana, modified the cooler assembly process to address factors that may contribute to hose blow-offs. The redesigned turbulator assembly stations were completely implemented in production by April 2012.During PE12-020, Chrysler identified occurrences where the power steering return hose may blow-off at the power steering cooler.This is a condition that typically occurs early in the life of the vehicle with 65% occurring at less than 2,000 miles and 96% occurring with less than 8,000 miles. The data also shows that 88% of the conditions occurred with less than 4 months in service. Over 50% of the blow-off complaints occurred on vehicles with build dates between November 22, 2011 and December 23, 2011. None of the conditions occurred with more than 12,000 miles or 7 months in service. Chrysler?s complaint analysis indicates up-to 14 additional vehicles may experience the hose blow off condition.None of the 24 unique reports with the hose blow-off condition alleged smoke or fire in the engine compartment. In the event of a blow-off, it is highly unlikely for power steering fluid to reach any of the ignition sources in the engine compartment and result in an engine fire. Complaint analysis identified five reports alleging engine compartment fires that resulted from other or unknown causes, including one attributed to an overheated transmission fluid. Two fires of unknown cause cited in the opening resume for PE12-020 involved vehicles equipped with V8 SRT 6.4L engines which are not equipped with the steering system affected by the turbulator fin concern. ODI will continue to monitor field experience in Jeep Grand Cherokee vehicles equipped with that engine.There have been no reports of loss of steering control, crashes or injuries as result of this condition.Additionally, all affected vehicles that may have experienced a hose blow-off condition were repaired under Chrysler?s 3 year/36,000 mile manufacturer?s warranty at no cost to the owner and supplier?s process improvements put in place have eliminated the likelihood of power steering hose blow offs. There is no indication of loss of motive power or unreasonable safety risk associated with the alleged defect in the subject vehicles. This preliminary evaluation is closed.The ODI reports cited above can be viewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers (ODI Nos.): 10465379, 10461736, 10459178.Read more
EA — Closed
— Model Year: 2001
Crash Related Fuel Tank Fires
ODI has completed an extensive analysis of rear crash fuel tank system integrity data for the subject Jeep Cherokee, Grand Cherokee and Liberty vehicles (SVs).As of June 2013, ODI knew of 56 post-collision fatal fires, 28 non-fatal fires, and 6 fuel leak incidents (totaling 90 incidents, 75 fataliti
... es and 58 injuries) involving the SVs.Based on this analysis, ODI issued a Recall Request Letter (RRL) on June 3, 2013 requesting that Chrysler recall the Grand Cherokee and Liberty vehicles due to the rate of fatal, non-fatal fire, and fuel leak incidents when compared to peer vehicles (compact and medium SUVs) built during the same time period.In the RRL, ODI described how the location of the aft-mounted fuel tank made the SVs vulnerable to rear impact crash fuel tank failures.During the analysis, besides the high speed/high severity crashes present in both the SV and peer vehicles, ODI observed a significant number of low and moderate speed rear impact crash related fires and leaks, particularly in the Liberty.The data also demonstrated that SVs originally equipped with towing hitch receivers (trailer hitches) appeared to be under-represented in rear-impact related fuel tank failures.In the RRL, ODI requested that Chrysler provide its response by June 18, 2013, otherwise NHTSA might proceed to an Initial Decision that the SVs contain a safety-related defect.Chrysler responded to the RRL on June 4, 2013 and vigorously disputed the tentative findings of the RRL.Among other things, Chrysler argued that the SVs had an overall safety record superior to their peers, met or exceeded all applicable federal motor vehicle safety standards (FMVSS) and only experienced fires in severe high energy rear impacts.Nonetheless, while continuing to maintain that the SVs did not contain a safety-related defect, Chrysler proposed a recall (13V-252) of approximately 2.5M (1.6M currently registered) model year (MY) 1993 - 1998 Grand Cherokee (ZJ) and MY 2002-2007 Liberty (KJ) vehicles on June 18, 2013.The recall remedy submitted by Chrysler would employ a hitch receiver assembly consisting of a steel cross-member behind the fuel tank with forward-projecting arms bolted to the frame rails on either side of the fuel tank.For the MY 1999 - 2004 Grand Cherokee, Chrysler indicated it would conduct a customer satisfaction campaign and inspect vehicles equipped with aftermarket tow hitch receivers, and if necessary, replace any such hitch receivers whose conditionmay increase the risk of fuel system failure in rear crashes.Examination of the available data established that the MY 1999 - 2004 Grand Cherokee did not pose the same magnitude of safety risk as the MY 1993 - 1998 Grand Cherokee and MY 2002-2007 Liberty, particularly in low and moderate speed rear impacts.Because the agency has concluded that the vehicles do not present an unreasonable risk to safety, ODI is closing its investigation of the MY 1999 - 2004 Grand Cherokee.Although it was not within the scope of the Petition initiating this investigation or the Preliminary Evaluation preceding this EA, ODI also examined the performance of the MY 1993 - 2001 Cherokee as part of this investigation.NHTSA's assessment of the available data for the Cherokee did not establish an unreasonable risk in comparison to peer vehicles.ODI does not approve proposed defect remedies.While offering to install hitch receiver assemblies on the MY 1993-1998 Grand Cherokees and 2002-2007 Liberty, Chrysler did not, in ODI's view, provide enough evidence demonstrating the effectiveness of the proposed remedy in rear impacts.The Complete Summary for this Closing Resume (EA12-005) can be seen byRead more
PE — Closed
— Model Year: 2000
Crash Related Fuel Tank Fires
NHTSA has conducted extensive analysis of the data regarding fuel tank integrity for the model year (MY) 1993-2004 Jeep Grand Cherokee (JGC). As a result of that work, the agency has decided to upgrade its safety defect investigation to an Engineering Analysis and to expand the scope of vehicles inc
... luded in the investigation. NHTSA's assessment of the data collected during this investigation indicates that rear-impact-related tank failures and vehicle fires are more prevalent in the JGC than in the non-Jeep peer vehicles. In addition, the agency's analysis of its FARS data for the peer vehicles and three Jeep models shows a higher incidence of rear-impact, fatal fire crashes for the Jeep products.PE10-031 had focused on the fuel tank system integrity of the JGC vehicles during rear-end collisions and impacts.The fuel tank is located at the rear of the vehicle, between the bumper and axle, and is manufactured from a plastic material (HDPE).Three peer vehicles (across the same MY range as the JGC) were identified for comparative assessment: the Chevrolet Blazer, Ford Explorer, and Toyota 4Runner.ODI has collected and assessed a significant volume of data for the JGC and three peer vehicles under the Defect Petition (DP) 09-005 and PE10-031, much of which was either provided by the petitioner or by the subject and peer manufacturers in response to ODI's information request letters.NHTSA has also utilized its FARS database.Fatal crash data was collected for the JGC and its three peers, along with data for two other Jeep vehicles, the Cherokee and Liberty, which were also manufactured with rear mounted fuel tanks and assessed by ODI as Jeep peer vehicles.Based on the agency's current analysis, ODI is upgrading its investigation to determine whether the subject vehicles contain a defect that presents an unreasonable risk to safety.The subject vehicles for EA12-005 will be MY 1993-2004 JGC, MY 1993-2001 Cherokee, and MY 2002-2007 Liberty; the estimated production volumes for these vehicles is approximately 5.1 million, although attrition is a factor for the older vehicles.Please note that the counts shown in the above failure report summary are for the JGC only (values shown in the total column are unique).Data for the other Jeep models and possibly other peer models will be collected during the investigation.The ODI reports cited above can be reviewed online at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification (ODI) numbers:506249, 549376, 734783, 869217, 10009553, 10335943, 10351589, 10351980, 10357528.Read more
DP — Closed
— Model Year: 2002
Fuel Storage System Crash Related Fires
In a letter dated October 2, 2009, the Center for Auto Safety (CAS) petitioned NHTSA to open a defect investigation and recall model year 1993-2004 Jeep Grand Cherokees.CAS alleged that the subject vehicles have defective fuel tank storage systems that present a fire hazard in crashes. CAS alleged t
... hat the plastic fuel tank's placement behind the rear axle and below the rear bumper, and the lack of adequate shielding, make it more vulnerable to rupture or leakage from a rear-impact by another vehicle (including damage from other components located on the Grand Cherokee), or in the case of rollover crashes, from other external objects.CAS also alleged that the fuel filler neck tears off in crashes.In its petition, CAS cites data from NHTSA's Fatality Analysis Reporting System (FARS) showing 172 fatal fire crashes with 254 fatalities involving the subject vehicles from calendar years 1992 through 2008.CAS stated that there have been at least 44 crashes with 64 total fatalities (subject and non-subject vehicles) where fire was entered as the Most Harmful Event (MHE) in the FARS database.In response to the CAS petition, ODI made a preliminary examination of available data.FARS data showed 2,988 occupants of the subject vehicles have died in crashes since 1992.Of those, 55 died in 44 crashes where fire was listed as the Most Harmful Event.Identifying crashes most likely associated with the alleged defect as described by CAS (defined as the subject vehicle being struck at the 5, 6 or 7 o'clock positions) isolated 10 crashes with 13 occupant fatalities.ODI also reviewed the Vehicle Owner Questionnaires (VOQ) database and identified 12 reports alleging A) a post-crash fuel tank leak and/or B) a post-crash fire potentially related to a fuel tank leak.Of the 12 reports, 10 involved fires (two involved fuel leaks only) with 9 alleged injuries and 1 alleged fatality.The existence of these post-crash fires does not, by itself, establish a defect trend.Further review and investigation into these incidents is needed to determine the existence of any relationship between the alleged defect and each fire or leak.It should be noted that ODI also conducted a preliminary review of the Early Warning Reporting (EWR) data that did not find the subject vehicles to be over-represented for post-crash fires.ODI's initial review neither supports nor excludes the possibility that a defect exists in the subject vehicles.However, ODI has always taken the position that vehicle fires pose a significant safety risk.Accordingly, ODI has granted the petition to further investigate the conditions associated with post-crash fires in these vehicles.Read more
EA — Closed
— Model Year: 2000
FAN BLADE FAILURE (ENGINE COOLING FAN)
DAIMLERCHRYSLER CORPORATION (DCC) HAS NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL (06V199) OF CERTAIN JEEP GRAND CHEROKEE VEHICLES TO REPLACE THE ENGINE'S ELECTRIC MOTOR DRIVEN COOLING FAN. THE 182,875 VEHICLES INCLUDED IN THE RECALL ARE MODEL YEAR (MY) 2002 EQUIPPED WITH 4.0 LITER (SIX
... CYLINDER) ENGINES MANUFACTURED FROM FEBRUARY 4, 2002 THROUGH JUNE 17, 2002; AND MY 2000 EQUIPPED WITH EITHER THE 4.0 LITER (SIX CYLINDER) OR THE 4.7 LITER (EIGHT CYLINDER) ENGINE MANUFACTURED FROM JANUARY 31, 2000 THROUGH JUNE 12, 2000.DCC NOTED THAT THEIR ANALYSIS OF FAILED PARTS SHOWED EVIDENCE OF BRITTLE FRACTURE OF THE FAN BLADE.DCC FURTHER STATED, POOR BONDING BETWEEN THE RESIN MATERIAL AND THE GLASS FIBERS WAS OBSERVED, WHICH MAY BE ATTRIBUTED TO THE INJECTION MOLDING PROCESS. SINCE THE ROOT CAUSE OF FAN FAILURE COULD NOT BE CONCLUSIVELY IDENTIFIED DCC DECIDED THE RECALL SCOPE WOULD BE DETERMINED BY THE BUILD DATE RANGE OF THE COMPLAINT VEHICLES.THERE WERE 48 REPORTS FOR MY 2000, AND 196 FOR MY 2002.ODI WILL CONTINUE TO MONITOR THIS ISSUE FOR REPORTS ON VEHICLES OUTSIDE OF THE RECALL SCOPE.Read more
PE — Closed
— Model Year: 2002
ENGINE COOLING FAN BLADE FAILURE
THIS INVESTIGATION WAS OPENED ON JULY 13, 2005, BASED ON FOUR ODI CONSUMER REPORTS.ODI CONTACTED ALL OF THOSE COMPLAINANTS AND EACH OF THEM REPORTED THAT PIECES OF THE BROKEN FAN BLADE HAD DAMAGED THE RADIATOR AND PENETRATED THROUGH THE PROTECTIVE FAN SHROUD.SINCE OPENING THE INVESTIGATION, ODI HAS
... RECEIVED 12 NEW CONSUMER REPORTS.IN ITS RESPONSE TO ODI'S PRELIMINARY EVALUATION INFORMATION REQUEST DAIMLERCHRYSLER CORPORATION PROVIDED ADDITIONAL OWNER REPORTS AND WARRANTY DATA.THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO ENGINEERING ANALYSIS EA05-020 TO FURTHER STUDY THE ISSUES REGARDING THE ALLEGED FAN FAILURES.Read more
EA — Closed
— Model Year: 1995
HOOD LATCH FAILURE
ODI OPENED EA02-029 TO DETERMINE WHETHER A SAFETY-RELATED DEFECT TREND EXISTED IN THE MY 1997 JEEP GRAND CHEROKEE HOOD LATCH ASSEMBLIES.DURING EA02-029, THERE WAS NO SPECIFIC FAILURE MECHANISM IDENTIFIED THAT COULD DIFFERENTIATE THE MY 1997 VEHICLES FROM OTHER VEHICLES CONTAINING THIS SAME HOOD LATC
... H ASSEMBLY OR COULD ACCOUNT FOR THEIR HIGHER COMPLAINT RATE.AS A RESULT, ODI EXPANDED THE SCOPE OF THIS INVESTIGATION TO INCLUDE ALL GRAND CHEROKEE VEHICLES EQUIPPED WITH THE SUBJECT HOOD LATCH ASSEMBLIES.IN PERFORMING EA02-029, IT WAS DETERMINED THAT SOME OF THE SECONDARY HOOD LATCHES IN THE SUBJECT VEHICLES MAY EXHIBIT INCREASED OPERATING FRICTIONAL RESISTANCE; HOWEVER, SINCE NONE OF THE PRIMARY HOOD LATCHES SHOWED ANY EVIDENCE OF MECHANICAL OR OPERATIONAL DEFICIENCY AND THE COMPLAINT RATE OF HOOD FLY-UPS MEASURED OVER AN EXTENDED EXPOSURE TIME WAS LOW, A SAFETY-RELATED DEFECT TREND HAS NOT BEEN IDENTIFIED AT THIS TIME.Read more
PE — Closed
— Model Year: 1998
HOOD LATCH
There is no summary currently available
EA — Closed
— Model Year: 1999
ROLL-AWAY IN REVERSE WHEN PARKED
DAIMLERCHRYSLER HAS RECALLED THE ZJ MODELS TO INCORPORATE A SECONDARY DETENT SPRING INTO THE SHIFTER.EVEN THOUGH THE WJ 6 CYL. VEHICLES USE THE SAME MANUAL DETENT LEVER THAT AS THE VEHICLES IN THE RECALL POPULATION, ODI BELIEVES THAT THE WJ REDESIGNED SHIFTER, WHICH IMPROVES FLOOR SHIFTER FUNCTIONAL
... ITY AND ERGONOMICS, HELPS TO PROVIDE FEEDBACK TO THE DRIVER TO INDICATE WHETHER ?PARK? HAS OR HAS NOT BEEN ACHIEVED.ALTHOUGH THE INVESTIGATOR WAS ABLE TO INDUCE A ?FALSE PARK? IN THE WJ PLATFORM FOR 6 CYL. VEHICLES, THE LEVEL OF DIFFICULTY WAS GREATER THAN THAT REQUIRED FOR ALL ZJ MODELS, AND THE COMPLAINT RATE WAS SIGNIFICANTLY LOWER THAN THE RECALLED ZJ POPULATION.FURTHER, THE ODI INVESTIGATOR WAS ALSO ABLE TO CREATE A ?FALSE PARK? IN PEER VEHICLES WITH THE SAME LEVEL OF DIFFICULTY AND FREQUENCY AS THE SUBJECT VEHICLE WJ PLATFORM.THE WJ COMPLAINT RATE WAS INFLATED DUE TO NATIONAL EXPOSURE THROUGH THE PRESS. THE COMPLAINT RATE PRIER TO THE JULY 5, 2001 MEDIA COVERAGE FOR THE WJ VEHICLES IS SIMILAR TO THE PEER VEHICLE INCIDENT RATE.BASED ON THE ABOVE, A SAFETY-RELATED DEFECT TREND HAS NOT BEEN IDENTIFIED AT THIS TIME IN THE WJ POPULATION.ACCORDINGLY, THIS INVESTIGATION IS CLOSED WITH A SAFETY RECAL FOR THE ZJ PLATFORM ONLY.Read more
PE — Closed
— Model Year: 1996
INADVERTENT ROLLAWAY IN REVERSE PARK
DP — Closed
— Model Year: 1993
VISCOUS COUPLING FAILURE
ALLEGED THAT THE VISCOUS COUPLING IN THE TRANSFER CASE OF HIS 1993 GRAND CHEROKEE VEHICLE FAILED WHICH AFFECTED STEERING, BRAKING AND STARTING OF THE VEHICLE.
PE — Closed
— Model Year: 1994
REAR AXLE SHAFT SEPARATION
THIS INVESTIGATION WAS OPENED TO EXAMINE THE FAILURE MODE AND THE RISK TO MOTOR VEHICLE SAFETY POSED BY ALLEGATIONS OF REAR AXLE SEPARATIONS.THE REAR AXLE SHAFT AND HOUSING DESIGN IS TYPICAL OF THOSE IN WHICH THE WEIGHT OF THE VEHICLE IS CARRIED ON THE AXLE HOUSING.THE LEFT AND RIGHT AXLE SHAFTS, SU
... PPORTED BY ROLLER BEARINGS, ARE SITUATED INSIDE THE AXLE HOUSING.THE INBOARD SPLINED END OF THE AXLE SHAFT RECEIVES POWER TRANSMITTED FROM THE DIFFERENTIAL ASSEMBLY, PROVIDING TORQUE TO THE REAR WHEELS.THE ALLEGATIONS ARE THAT THE AXLE SHAFT FAILS, RESULTING IN THE SEPARATION OF A WHEEL AND AXLE HUB ASSEMBLY OR THE ENTIRE AXLE SHAFT AND WHEEL ASSEMBLY, DEPENDING ON THE LOCATION OF THE AXLE SHAFT FAILURE.AS IDENTIFIED BY CHRYSLER, THE SUBJECT REAR AXLES ARE DANA 35C AND 35CM MODELS, WHICH HAVE BEEN USED ON THE SUBJECT VEHICLES SINCE THE 1990 MODEL YEAR.A SAFETY DEFECT TREND WITH RESPECT TO THE SUBJECT AXLE SHAFTS HAS NOT BEEN IDENTIFIED.SEE HARD COPY RESUME FOR FULL TEXT OF SUMMARY.Read more
EA — Closed
— Model Year: 1993
QCK-CONNECT FUEL LINE FAIL
There is no summary currently available
EA — Closed
— Model Year: 1993
FUEL TANK LEAKAGE
There is no summary currently available
PE — Closed
— Model Year: 1994
QUICK-CONNECT FUEL LINE FAILURE
There is no summary currently available
PE — Closed
— Model Year: 1993
STEERING SHAFT FAILURE
There is no summary currently available
PE — Closed
— Model Year: 1993
FUEL TANK LEAKAGE
There is no summary currently available
PE — Closed
— Model Year: 1993
REAR LIFTGATE LATCH
There is no summary currently available