STRUCTURE
Defect Description
Chrysler Group LLC (Chrysler) is recalling certain model year 1993-1998 Jeep Grand Cherokee and 2002-2007 Jeep Liberty vehicles. The fuel tanks in these vehicles are at risk of failure and leakage in certain rear impacts.
Consequence
A fuel leak in the presence of an ignition source may result in a fire.
Remedy
Owners may take their vehicles to dealers and the dealers will perform a free inspection of the rear structure. On vehicles in the recall that are not equipped with a tow hitch, Chrysler will install a Chrysler designed tow hitch free of charge, provided the condition of the vehicle can support pro
... per installation. On vehicles in the recall that are equipped with an aftermarket tow hitch, Chrysler will assess whether the hitch and surrounding areas show evidence of sharp edges or other puncture risks. If so, Chrysler will replace the tow hitch with a Chrysler designed tow hitch free of charge, provided the condition of the vehicle can support proper installation. On vehicles already equipped with a Chrysler designed tow hitch, Chrysler will inspect the area around the tow hitch installation, and if any installation issues are identified, they will be repaired free of charge. The recall began on August 1, 2014. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign numbers are N45 (for the Grand Cherokee vehicles) and N46 (for the Liberty vehicles).Read more1,560,000 vehicles affected
Manufacturer: Chrysler Group LLC
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
Defect Description
Chrysler Group LLC (Chrysler) is recalling certain model year 1993-1998 Jeep Grand Cherokee and 2002-2007 Jeep Liberty vehicles. The fuel tanks in these vehicles are at risk of failure and leakage in certain rear impacts.
Consequence
A fuel leak in the presence of an ignition source may result in a fire.
Remedy
Owners may take their vehicles to dealers and the dealers will perform a free inspection of the rear structure. On vehicles in the recall that are not equipped with a tow hitch, Chrysler will install a Chrysler designed tow hitch free of charge, provided the condition of the vehicle can support pro
... per installation. On vehicles in the recall that are equipped with an aftermarket tow hitch, Chrysler will assess whether the hitch and surrounding areas show evidence of sharp edges or other puncture risks. If so, Chrysler will replace the tow hitch with a Chrysler designed tow hitch free of charge, provided the condition of the vehicle can support proper installation. On vehicles already equipped with a Chrysler designed tow hitch, Chrysler will inspect the area around the tow hitch installation, and if any installation issues are identified, they will be repaired free of charge. The recall began on August 1, 2014. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign numbers are N45 (for the Grand Cherokee vehicles) and N46 (for the Liberty vehicles).Read more1,560,000 vehicles affected
Manufacturer: Chrysler Group LLC
EXTERIOR LIGHTING:HEADLIGHTS
Defect Description
DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES
... , AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.Read moreConsequence
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
Remedy
DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.
42,540 vehicles affected
Manufacturer: DOPE, INC.
EXTERIOR LIGHTING
Defect Description
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES
... , AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.Read moreConsequence
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
Remedy
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
16,270 vehicles affected
Manufacturer: SABERSPORT
EXTERIOR LIGHTING
Defect Description
CERTAIN PRO-A MOTORS CORNER LAMPS, TURN SIGNALS, AND HEADLIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE D
... EVICES, AND ASSOCIATED EQUIPMENT.Read moreConsequence
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
Remedy
PRO-A MOTORS WILL NOTIFY OWNERS AND OFFER TO REPURCHASE THE LAMPS. THE RECALL BEGAN ON APRIL 3, 2006. OWNERS MAY CONTACT PRO-A MOTORS AT 323-838-2988.
61,944 vehicles affected
Manufacturer: PRO-A MOTORS, INC.
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT
Defect Description
ON CERTAIN SPORT UTILITY VEHICLES, IF A DRIVER HAS NOT PLACED THE SHIFTER LEVER FULLY INTO THE "PARK" POSITION AND LEAVES THE VEHICLE RUNNING, THE VEHICLE MAY UNEXPECTEDLY MOVE REARWARD AFTER SEEMING TO BE STABLE.
Consequence
INADVERTENT MOVEMENT OF THE VEHICLE COULD RESULT IN A CRASH.
Remedy
DEALERS WILL INSTALL A SECONDARY DETENT SYSTEM TO THE FLOOR SHIFTER ASSEMBLY. DAIMLERCHRYSLER SENT INTERIM NOTICES TO OWNERS CONCERNING THIS PROBLEM ON MARCH 22, 2002. OWNER NOTIFICATION BEGAN SEPTEMBER 23, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE D
... ATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.Read more1,620,000 vehicles affected
Manufacturer: DAIMLERCHRYSLER CORPORATION
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
Defect Description
VEHICLE DESCRIPTION: PASSENGER AND MULTI-PURPOSE VEHICLES ORIGINALLY SOLD OR CURRENTLY REGISTERED IN THE STATES OF CONNECTICUT, ILLINOIS, INDIANA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, OR WISCONSIN, AND THE DISTRI
... CT OF COLUMBIA. THE FRONT DISC BRAKE ROTORS CAN EXPERIENCE SEVERE CORROSION IF OPERATED FOR AN EXTENSIVE PERIOD IN THE "SALT BELT." IF THE ROTORS ARE NOT REPLACED, THE CORROSION CAN EVENTUALLY COMPROMISE THE STRUCTURAL INTEGRITY OF THE STAMPED STEEL CENTER HUB SECTION OF THE ROTOR.Read moreConsequence
THE REDUCED STRENGTH CAN ALLOW THE CAST IRON WEAR SURFACE TO SEPARATE FROM THE HUB, REDUCING THE BRAKE EFFECTIVENESS OF THE VEHICLE.
Remedy
DEALERS WILL REPLACE THESE ROTORS WITH ROTORS THAT ARE COATED WITH A CORROSION PROTECTION.
293,369 vehicles affected
Manufacturer: CHRYSLER CORPORATION
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
Defect Description
VEHICLE DESCRIPTION: MULTIPURPOSE PASSENGER VEHICLES EQUIPPED WITH AUTOMATIC TRANSMISSIONS. THIS IS NOT A SAFETY RECALL IN ACCORDANCE WITH FEDERAL REGULATION 573. HOWEVER, IT IS DEEMED A SAFETY IMPROVEMENT CAMPAIGN BY THE AGENCY. DRIVERS CAN MISTAKENLY STEP ON THE ACCELERATOR PEDAL WHEN THEY INT
... END TO STEP ON THE BRAKE PEDAL.Read moreConsequence
PEDAL MISAPPLICATION BY A DRIVER CAN CAUSE UNINTENDED ACCELERATION.
Remedy
DEALERS WILL INSTALL A SHIFT INTERLOCK ON THE AUTOMATIC TRANSMISSION OF THESE VEHICLES.
1,010,400 vehicles affected
Manufacturer: CHRYSLER CORPORATION
SEAT BELTS:REAR/OTHER
Defect Description
THIS IS NOT A SAFETY RECALL IN ACCORDANCE WITH FEDERAL REGULATION 573. HOWEVER, IT IS DEEMED A SAFETY IMPROVEMENT CAMPAIGN BY THE AGENCY. THE CENTER REAR SEAT BELT BUCKLE MAY NOT BE ACCESSIBLE WHEN THE RIGHT (PASSENGER) SIDE OF THE REAR SEAT BACK IS FOLDED DOWN IN THE CARGO STOWAGE POSITION.
Consequence
IN THE EVENT OF A COLLISION, THE OCCUPANT OF THE CENTER REAR SEAT MAY NOT BE PROPERLY RESTRAINED AND PERSONAL INJURY COULD OCCUR.
Remedy
DEALERS WILL REPLACE THE SEAT BELT BUCKLE ASSEMBLY.
224,642 vehicles affected
Manufacturer: CHRYSLER CORPORATION
STEERING: STEERING WHEEL/HANDLE BAR
Defect Description
THE MOLDED PLASTIC PIN WHICH CONNECTS THE UPPER STEERING COLUMN SHAFT AND THE LOWER COLUMN SHAFT MAY HAVE BEEN SHEARED PRIOR TO INSTALLATION OF THE STEERING COLUMN ASSEMBLY INTO THE VEHICLE. IF THIS OCCURRED, THE UPPER STEERING SHAFT WILL SEPARATE FROM THE LOWER STEERING SHAFT.
Consequence
IF THE UPPER AND LOWER STEERING SHAFTS SEPARATE, COMPLETELOSS OF STEERING CONTROL WILL OCCUR, WHICH COULD RESULT IN AN ACCIDENT.
Remedy
A RESTRAINING SLEEVE WILL BE ADDED TO THE INTERMEDIATE SHAFT TO LIMIT THE AMOUNT OF STEERING SHAFT MOVEMENT AVAILABLE.
115,000 vehicles affected
Manufacturer: CHRYSLER CORPORATION
STRUCTURE:BODY:HATCHBACK/LIFTGATE
Defect Description
GREASE APPLIED TO THE LIFTGATE LATCH RUBBER BUMPERS TO EASE COMPONENT ASSEMBLY CAUSED THE BUMPER TO SWELL, INTERFERING WITH THE MOVEMENT OF THE LIFTGATE LATCH PAWL. THIS PREVENTS THE LIFTGATE LATCHING WHEN CLOSED AND DIFFICULT TO OPEN WHEN LATCHED.
Consequence
AN UNLATCHED LIFTGATE CAN OPEN WHILE THE VEHICLE IS INMOTION, AND COULD RESULT IN AN OCCUPANT FALLING OUT.
Remedy
REPLACE THE LIFTGATE ASSEMBLY ON AFFECTED VEHICLES.
80,000 vehicles affected
Manufacturer: CHRYSLER CORPORATION
SUSPENSION:FRONT
Defect Description
THE ECCENTRIC CAM ADJUSTER BOLTS IN BOTH FRONT LOWER SUSPENSION ARM-TO-FRONT AXLE BRACKET ATTACHMENTS MAY FAIL DUE TO ASSEMBLY MISALIGNMENT.
Consequence
CAM BOLT FAILURES CAUSE THE VEHICLE TO PULL TO ONESIDE WHEN THE BRAKES ARE APPLIED, RESULTING IN A POSSIBLE LOSS OF VEHICLECONTROL AND AN ACCIDENT.
Remedy
REPLACE THE FRONT SUSPENSION CAM BOLTS, CAM WASHERS, AND NUTS WITH COMPONENTS OF A DIFFERENT DESIGN.
25,000 vehicles affected
Manufacturer: CHRYSLER CORPORATION
SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES
Defect Description
THE RETAINER CLIP WHICH SECURES THE MASTER CYLINDER INPUT ROD TO THE BRAKE PEDAL WAS NOT INSTALLED PROPERLY, AND COULD WORK LOOSE.
Consequence
DISENGAGEMENT OF THE RETAINER CLIP WILL ALLOW FREE PLAYIN THE ATTACHMENT AND CAN ALLOW THE INPUT ROD TO SEPARATE FROM THE BRAKE PEDALCAUSING COMPLETE LOSS OF BRAKE APPLICATION WHICH COULD RESULT IN AN ACCIDENT.
Remedy
IMPROPERLY INSTALLED RETAINER CLIPS WILL BE REMOVED AND NEW RETAINER CLIPS WILL BE PROPERLY INSTALLED.
600 vehicles affected
Manufacturer: CHRYSLER CORPORATION
Complaint Statistics
784 total complaints
68 crashes 37 fires 40 injuries 1 deaths
Top Reported Components
| Component | Complaints |
|---|
| SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR | 72 |
| SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP | 50 |
| POWER TRAIN:AUTOMATIC TRANSMISSION | 44 |
| VEHICLE SPEED CONTROL | 27 |
| ENGINE AND ENGINE COOLING:ENGINE | 26 |
| EQUIPMENT:APPLIANCE:AIR CONDITIONER | 21 |
| POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH | 20 |
| ELECTRICAL SYSTEM:IGNITION | 18 |
| AIR BAGS:FRONTAL | 17 |
| STRUCTURE:BODY:DOOR | 16 |
Incident date: Jan 1, 2010
TL* THE CONTACT OWNS A 1993 JEEP GRAND CHEROKEE. THE CONTACT STATED WHILE THE VEHICLE WAS PARKED AT HER RESIDENCE, SHE HEARD AN ABNORMAL NOISE AND SAW BOLTS FROM THE STEERING GEAR EXPLODE FROM THE VEHICLE. THE VEHICLE WAS NOT DRIVABLE. THE CONTACT STATED SHE HAD AN INDEPENDENT MECHANIC COME TO HER R
... ESIDENCE TO HAVE THE GEAR REPLACED. THE CONTACT STATED THAT THE FAILURE WAS EXPERIENCED ON THREE DIFFERENT OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 140,000.Read more
Incident date: Jan 2, 2017
I WAS DRIVING TO THE STORE ONE DAY AND I PULLED INTO A STALL AND TRYD TO SHIFT INTO PARK WHEN IT WAS LOCKED IN GEAR I THEN PULLED THE E BRAKE PULLED THE SHIFTER BACK AND FORTH WITH PRESSURE WHILE APPLYING THE BRAKES AND SHIFTED TO 1ST GEAR AND THEN TO PARK I ASSUMED IT WAS IN PARK I RELEASEED THE E
... BRAKE AND RELEASED BRAKES AND CONTINUED TO ACCELERATE FORWARD IN PARKRead more
Incident date: Jun 22, 2016
NHTSA CAMPAIGN NUMBER: 13V252000 MY VIN IS NOT SHOWN IN THIS RECALL. THE DANGER OF AN FIRE OR EXPLOSION FROM A REAR END COLLISION IS APPLICABLE TO ALL 1993 JEEP GRAND CHEROKEE THAT ARE NOT EQUIPPED WITH A TOW HITCH. I HAVE SPOKEN TO CHRYSLER CASE # 29553444. THEY WILL NOT TELL ME WHY THIS VIN IS E
... XCLUDED. HELPRead more
Incident date: Mar 16, 2015
TL* THE CONTACT OWNS A 1993 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE DEALER FAILED TO PERFORM THE RECALL REPAIR FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) DUE TO CORROSION IN THE REAR OF THE VEHICLE. THE DEALER STATED THAT THE REAR FRAME WAS CORRODED AND NEEDED T
... O BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 115,000. UPDATED 07/12/16*LJ UPDATED 08/02/16.*JBRead more
Incident date: Mar 16, 2015
TL* THE CONTACT OWNS A 1993 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE DEALER FAILED TO PERFORM THE RECALL REPAIR FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) DUE TO CORROSION IN THE REAR OF THE VEHICLE. THE DEALER STATED THAT THE REAR FRAME WAS CORRODED AND NEEDED T
... O BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 115,000. UPDATED 07/12/16*LJ UPDATED 08/02/16.*JBRead more
Incident date: Oct 15, 2015
PRINTED CIRCUIT BOARD MODULE IN THE OVERHEAD CONSOLE BURNED UP WHEN I WAS DRIVING FILLING THE VEHICLE WITH SMOKE.
Incident date: Sep 17, 2015
TL* THE CONTACT OWNED A 1993 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE WIRES IN THE BATTERY OF THE VEHICLE CAUSED THE VEHICLE TO CATCH FIRE. THE DETAILS OF THE FIRE WERE UNKNOWN. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 199,000.
Fire
Incident date: Sep 1, 2015
1993 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO DEALERSHIP AND RECALL NOTICES ISSUES. *SMD THE DEALER CLAIMED THE TRAILER HITCH WAS SAFE AND DIDN'T NEED TO BE REPLACED. THE CONSUMER WAS NOT CERTAIN, IF THE DEALER REALLY INSPECTED THE VEHICLE. *JB
Incident date: Sep 1, 2015
1993 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO DEALERSHIP AND RECALL NOTICES ISSUES. *SMD THE DEALER CLAIMED THE TRAILER HITCH WAS SAFE AND DIDN'T NEED TO BE REPLACED. THE CONSUMER WAS NOT CERTAIN, IF THE DEALER REALLY INSPECTED THE VEHICLE. *JB
Incident date: Mar 1, 2015
THE PROBLEM IS THAT I CANNOT GET THE RECALL WORK DONE TIMELY - I HAVE BEEN WAITING FOR MORE THAN 4 MONTHS FOR THE DEALER TO CALL AND TELL ME WHEN THE REQUIRED WORK CAN BE DONE. THIS IS TOTALLY UNACCEPTABLE . THE VEHICLE IS IN SANTA FE NM.
Incident date: Aug 30, 2011
VEHICLE LOOSES ALL POWER - ENGINE STOPS AS WELL AS ELECTRICAL --- UNTIL YOU SHAKE MAIN WIRING HARNESS . HAVE SPENT OVER $ 5000.00 HAVING COMPLETE ELECTRICAL DIAGNOSTIC REPLACING MAIN ECM HARNESS AND TESTING AFTER REPAIRS WERE COMPLETED . STILL SAME PROBLEM AND WAS TOLD BY ELECTRICAL AUTO TECHNICIAN
... TO MAKE COMPLAINT AS JEEP CHRYSLER WILL NOT WARRANTY OR HAVE A REPLACEMENT ECM FOR ANY GRAND JEEP CHEROKEE'S EFFECTED BY THIS PROBLEM . JUST RECENTLY FOUND THIS SITE AND ASKING FOR YOU TO DO SOMETHING FOR THIS PROBLEM . MY WIFE AND I HAVE BOTH BEEN IN MANY NEAR MISSES DO THIS PROBLEM AS THIS HAS HAPPENED OVER A 100 TIMES AND NO THIS IS NOT AN EXAGGERATION . IF YOU COULD GET JEEP CHRYSLER TO MAKE A REPLACEMENT ECM WOULD BE GOOD !!!!! DO WE HAVE TO TAKE THEM TO CLASS ACTION LAW SUIT AFTER A SERIOUS ACCIDENT TO GET SATISFACTION AS MANY OTHER GRAND JEEP CHEROKEE'S HAVE THIS PROBLEM???Read more
Incident date: Apr 25, 2015
1993 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO INCOMPLETE RECALL REPAIRS AND UNSATISFACTORY CUSTOMER SERVICE AT DEALERSHIP. *SMD THE CONSUMER STATED WHEN HE PICKED UP THE VEHICLE, THE FUEL TANK WAS LEAKING. *JB
Incident date: Apr 25, 2015
1993 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO INCOMPLETE RECALL REPAIRS AND UNSATISFACTORY CUSTOMER SERVICE AT DEALERSHIP. *SMD THE CONSUMER STATED WHEN HE PICKED UP THE VEHICLE, THE FUEL TANK WAS LEAKING. *JB
Incident date: May 10, 2004
TL* THE CONTACT OWNED A 1993 JEEP GRAND CHEROKEE. WHILE PARKED, ANOTHER VEHICLE CRASHED INTO THE CONTACT'S VEHICLE. AS A RESULT, THE VEHICLE CAUGHT ON FIRE. A POLICE AND A FIRE REPORT WERE FILED. THE VEHICLE WAS DESTROYED. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYST
... EM, GASOLINE, STRUCTURE) AFTER THE FAILURE OCCURRED. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.Read more
Crash
Fire
Incident date: Oct 4, 2014
TL* THE CONTACT OWNS A 1993 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE FUEL PUMP ASSEMBLY FAILED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP THAT REPLACED THE FUEL PUMP ASSEMBLY. THE FAILURE RECURRED TWICE AND THE PART WAS REPLACED A TOTAL OF THREE TIMES. THE VEHICLE WAS NOT REPAIRED
... AND WAS TO BE TAKEN TO AN AUTHORIZED DEALER FOR FURTHER INSPECTION TO DETERMINE THE FAILURE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 02V053000 (POWER TRAIN) AND 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) AND WAS TO SCHEDULE THE RECALL REPAIRS WITH AN AUTHORIZED DEALER. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS NOT AVAILABLE.Read more
Incident date: Mar 10, 2015
TL*THE CONTACT OWNS A 1993 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR T
... HE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.Read more
Incident date: Nov 27, 2014
TL* THE CONTACT OWNS A 1993 JEEP GRAND CHEROKEE. WHILE DRIVING AT 50 MPH, THERE WAS SMOKE EMITTING FROM THE REAR OF VEHICLE. THE CONTACT PULLED OVER, OPENED THE HOOD AND DISCOVERED THAT THE VEHICLE WAS ON FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A POLICE AND A FIRE REPORT WERE FILED. THERE W
... ERE NO INJURIES REPORTED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 240,000. .. UPDATED 02/19/15 *BF.....UPDATED 03-11-15 *BF ACCORDING TO CHRYSLER, VEHICLE WAS INSPECTED BY EAA ON 12/5/14 AND THE REPORT CONCLUDED THE CAUSE WAS THE RESULT OF FLUID LEAKING ONTO THE EXHAUST. UPDATED 05/29/15 CHRYSLER CLAIMED THE FLUID COULD NOT BE DETERMINED. UPDATED 08/05/15. *JB UPDATED 9/18/2017*CNRead more
Fire
Incident date: Nov 23, 2013
THE UPPER AND LOWER STEERING SHAFTS SEPARATED WHILE THE VEHICLE WAS PARKED. THIS WAS A PROBLEM IN CHRYSLER RECALL #604 (RECALL 93V210000) WHERE A PLASTIC PIN HOLDING THE SHAFTS TOGETHER WAS SHEARED IN SPECIFIC JEEP MODELS. THE PLASTIC PIN IN MY VEHICLE WAS NOT PRESENT AND THERE WAS NOTHING PREVENTIN
... G THE UPPER AND LOWER STEERING SHAFTS FROM SEPARATING, CAUSING COMPLETE LOSS OF CONTROL OF STEERING. THERE COULD BE A FATAL ACCIDENT RESULTING IN THIS IF THE SHAFTS SEPARATED WHILE DRIVING. THE RECALL SHOULD STILL BE PENDING FOR ALL 1993 JEEP GRAND CHEROKEES. IT IS UNREASONABLE FOR CHRYSLER TO CEASE THIS RECALL, AS IT IS VERY LIKELY TO CAUSE SERIOUS INJURY IF WOULD OCCUR. *TRRead more
Incident date: Sep 25, 2014
WE WERE DRIVING DOWN THE ROAD AND THE REAR OF THE JEEP BEGAN SMOKING. WE PULLED OVER AND IMMEDIATELY THE JEEP BURST INTO FLAMES. WE GRABBED A SUIT CASE AND GOT AWAY FROM IT. THE FUEL TANK EXPLODED AND THE ENTIRE JEEP WAS ENGULFED IN FLAME AND BURNED TO THE GROUND. WE WERE MOVING SO WE HAD MOST
... OF OUR PERSONAL POSSESSIONS IN IT. OBVIOUSLY EVERYTHING WAS LOST. THE INSURANCE COMPANY REFUSED TO COVER ANY OF THE COSTS OF TOWING. MY TOW BILL ALONE WAS OVER $700. WE HAVE NOT EVEN TOTALED THE LOSS OF OUR PERSONAL PROPERTY. *TRRead more
Fire
Incident date: Oct 13, 2014
BACKING UP SLOWLY OUT OF MY DRIVEWAY I HEARD A LOUD BANG LIKE A BOLT BREAKING. IMMEDIATELY LOST THE ABILITY TO STEER RIGHT AND SOMEWHAT LEFT. HAD CAR TOWED TO GARAGE AND TECH SAID STEERING BOX BROKE AND SUPPORT BOLTS SNAPPED OFF AND DAMAGED RADIATOR AS WELL. GLAD THIS DID NOT HAPPEN ON THE ROAD AT S
... PEED, COULD HAVE BEEN A BAD WRECK. *TRRead more
Incident date: May 14, 2014
TL* THE CONTACT OWNS A 1993 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE), BUT THE PART WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Incident date: May 14, 2014
TL* THE CONTACT OWNS A 1993 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE), BUT THE PART WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Incident date: Aug 11, 2014
TL* THE CONTACT OWNS A 1993 JEEP GRAND CHEROKEE. THE CONTACT NOTICED FLAMES UNDER THE HOOD AFTER THE VEHICLE WAS STARTED. THE CONTACT TURNED OFF THE VEHICLE AND EXTINGUISHED THE FIRE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNAVAILABLE. THE FAILURE M
... ILEAGE WAS 200,000.Read more
Fire
Incident date: Aug 11, 2014
TL* THE CONTACT OWNS A 1993 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Incident date: Aug 11, 2014
TL* THE CONTACT OWNS A 1993 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Incident date: Jul 2, 2013
GOT RECALL NOTICE N45/NHTSA 13V-252 A YEAR AGO, STATED PARTS NOT AVAILABLE. DEALER DOES NOT RETURN CALLS, CALLED CHRYSLER "GROUP RECALL ASSISTANCE CENTER", THEY SAY CALL DEALER. IT HAS BEEN A YEAR SINCE I GOT THE RECALL NOTICE! *TR
Incident date: Jul 2, 2013
GOT RECALL NOTICE N45/NHTSA 13V-252 A YEAR AGO, STATED PARTS NOT AVAILABLE. DEALER DOES NOT RETURN CALLS, CALLED CHRYSLER "GROUP RECALL ASSISTANCE CENTER", THEY SAY CALL DEALER. IT HAS BEEN A YEAR SINCE I GOT THE RECALL NOTICE! *TR
Incident date: Feb 7, 2013
TL* THE CONTACT OWNS A 1993 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN ID NUMBER 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) AND STATED THAT THE PART NEEDED TO SERVICE THE VEHICLE WAS NOT AVAILABLE. THE EALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE REM
... EDY PART TO BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 08-20-14 *BF UPDATED 8/28/2014 *JSRead more
Incident date: Feb 7, 2013
TL* THE CONTACT OWNS A 1993 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN ID NUMBER 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) AND STATED THAT THE PART NEEDED TO SERVICE THE VEHICLE WAS NOT AVAILABLE. THE EALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE REM
... EDY PART TO BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 08-20-14 *BF UPDATED 8/28/2014 *JSRead more
Incident date: Mar 6, 2014
TL* THE CONTACT OWNS A 1993 JEEP CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE AND STRUCTURE) AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE DEALER DID NOT GIVE A SPECIFIC DATE WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER COU
... LD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE.Read more
Incident date: Dec 27, 2013
TL* THE CONTACT OWNS A 1993 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 13V252000 ( FUEL SYSTEM, GASOLINE , STRUCTURE), HOWEVER THE CONTACT WAS UNABLE TO HAVE THE VEHICLE REPAIRED UNDER THE RECALL BECAUSE THE PART NEEDED WAS UNAVAILABLE. THE MANUFACTURER WAS NO
... T MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.Read more
Incident date: Dec 27, 2013
TL* THE CONTACT OWNS A 1993 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 13V252000 ( FUEL SYSTEM, GASOLINE , STRUCTURE), HOWEVER THE CONTACT WAS UNABLE TO HAVE THE VEHICLE REPAIRED UNDER THE RECALL BECAUSE THE PART NEEDED WAS UNAVAILABLE. THE MANUFACTURER WAS NO
... T MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.Read more
Incident date: Jun 19, 2013
TL* THE CONTACT OWNS A 1993 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) HAD SURPASSED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THAT THE CONTACT WOULD HAVE TO WAIT FOR A SECOND NOTIFICATION LETTER BY MAIL. THE CONT
... ACT FELT IT WAS UNACCEPTABLE BEING THAT IT WAS SUCH A SERIOUSLY DANGEROUS FAILURE THAT COULD POTENTIALLY BE LIFE TREATING. THE MANUFACTURE WAS NOT MADE AWARE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE...UPDATED 04-22-14 *BF UPDATED 04/25/2014 *JS *TR!....UPDATED 07/31/14 *BFRead more
Crash
Incident date: Jun 19, 2013
TL* THE CONTACT OWNS A 1993 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) HAD SURPASSED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THAT THE CONTACT WOULD HAVE TO WAIT FOR A SECOND NOTIFICATION LETTER BY MAIL. THE CONT
... ACT FELT IT WAS UNACCEPTABLE BEING THAT IT WAS SUCH A SERIOUSLY DANGEROUS FAILURE THAT COULD POTENTIALLY BE LIFE TREATING. THE MANUFACTURE WAS NOT MADE AWARE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE...UPDATED 04-22-14 *BF UPDATED 04/25/2014 *JS *TR!....UPDATED 07/31/14 *BFRead more
Crash
Incident date: Dec 19, 2013
TL* THE CONTACT OWNS A 1993 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD AND WAS ABLE TO BE RESTARTED, BUT THE FAILURE RECURRED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSIS OR R
... EPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 163,539.Read more
Incident date: Jan 28, 2011
TL* THE CONTACT OWNS A 1993 JEEP GRAND CHEROKEE. THE CONTACT WAS DRIVING 50 MPH WHEN THE REAR OF THE VEHICLE BEGAN TO SMOKE. THE CONTACT EXITED THE VEHICLE AND CALLED THE POLICE. THE FIRE DEPARTMENT WAS ALSO DISPATCHED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE CAUSE OF THE FIRE WAS
... DETERMINED TO HAVE BEEN RELATED TO AN ELECTRICAL FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE INCIDENT. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.Read more
Fire
Incident date: Jan 14, 2014
TL* THE CONTACT OWNS A 1993 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHENEVER HE WOULD REFUEL, THE FUEL LEVEL GAUGE WOULD INDICATE THAT THE FUEL TANK WAS FULL BUT SHORTLY THEREAFTER, THE LOW FUEL WARNING LIGHT WOULD ILLUMINATE. THE VEHICLE RAN OUT OF FUEL SEVERAL TIMES DUE TO THE FUEL LEVEL IND
... ICATOR PROVIDING ERRONEOUS FUEL LEVEL READINGS. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSIS OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.Read more
Incident date: Jan 11, 2014
CHRYSLER IS FAILING TO COMPLY AND TO RECTIFY RECALL N45, THY SAY NO PARTS ARE AVAILABLE.... *TR
Incident date: Aug 30, 2002
TL* THE CONTACT OWNS A 1996 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE ACCELERATING FROM A TRAFFIC STOP AT AN UNKNOWN SPEED, THE DRIVER WAS CRASHED INTO FROM THE REAR BY ANOTHER VEHICLE. THE VEHICLE EXPLODED UPON IMPACT. THE DRIVER WAS FATALLY INJURED AND THE VEHICLE WAS DESTROYED. A POLICE
... REPORT WAS FILED OF THE INCIDENT. THE VEHICLE WAS NOT INSPECTED TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS CONTACTED. THE FAILURE MILEAGE WAS NOT AVAILABLE. THE VIN WAS NOT AVAILABLE.Read more
Crash
Fire
1 deaths
Incident date: Feb 16, 2011
ON THE DATE OF 12/01/10 I BOUGHT A 93 JEEP GRAND CHEROKEE JEEP SEEMED TO BE DRIVING FINE TIL 02/16/10 I DROVE THE VEHICLE FOR THE FIRST TIME ON I-81 AND NOTICED A SEVERE SHAKE ALMOST CRASHING VEHICLE TOOK TO AUTO CENTER FOR SUSPENSION EVAL. WITH THAT THEY TOLD ME THERE WERE MANY PARTS BROKEN FRONT
... CONTROL ARM BALL JOINT TIE ROD TRAC BAR STEERING DAMPER ALSO REAR UPPER AND LOWER CONTROL ARMS BOTH SIDE WERE COMPLETELY SHOT THEN TOOK TO ANOTHER AUTO CENTER FOR SECOND OPINION ASKED IF NORMAL WARE AND TEAR FROM WHEN I HAVE BROUGHT IT BOTH TECH'S SAID NO WAY DON'T EVEN NO HOW IT GOT INSPECTED ALSO TECH'S STATED THE REAR UPPER AND LOWER CONTROL ARMS ARE IN A STAGE WERE THEY ARE READY TO FAIL WITCH WOULD CAUSE THE BACK END TO BASICALLY SNAP OFF VERY DANGEROUS TO DRIVE AT THIS CURRENT TIME VEHICLE IS SITTING. DON'T HAVE THE MONEY TO FIX PROBLEM AND THE CAR LOT WILL NOT HELP. *TRRead more
Incident date: Aug 1, 2010
TL* THE CONTACT OWNS A 1993 JEEP GRAND CHEROKEE. THE CONTACT STATED THE VEHICLE RADIO, CLOCK, AND FUEL GAUGE FAILED AT THE SAME TIME. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE DIAGNOSTIC TEST LOCATED THE FAILURE AT THE RADIO WIRES, WHICH WERE CROSSED, CAUSING THE FUEL GAUGE, CLOCK, RADIO
... AND BATTERY TO DRAIN. THE MANUFACTURER WILL BE CONTACTED. THE FAILURE MILEAGE WAS 198,000 AND THE CURRENT MILEAGE WAS 201,000.Read more
Incident date: May 20, 2009
TL*THE CONTACT OWNS A 1993 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE STEERING SUDDENLY FAILED IN HER VEHICLE WHILE DRIVING AWAY FROM HER RESIDENCE. THE BOLT THAT CONNECTS THE ENTIRE GEAR BOX EXPLODED. THE VEHICLE WAS INSPECTED BY A MECHANIC AND THE CONTACT WAS INFORMED THAT AN ENTIRELY NEW
... GEAR BOX AND A NEW STEERING COLUMN WERE NEEDED. THE DEALER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 93V210000 (STEERING:WHEEL AND HANDLE BAR), ALTHOUGH THE FAILURES WERE IDENTICAL. THE DEALER WOULD NOT ASSIST. THE VEHICLE WILL BE REPAIRED AT THE CONTACT'S EXPENSE. THE FAILURE AND CURRENT MILEAGES WERE 131,000.Read more
Incident date: Feb 4, 2009
I OWN A 1993 JEEP GRAND CHEROKEE LIMITED. ENGINE COMPUTER BOUGHT 9/03/07 FROM ADVANCE AUTO ZONE. INSTALLED 9/04/07 BY THOMPSONS' IN MARQUETTE. MI. JEEP BROKE DOWN DECEMBER 17,2008. 1ST ENGINE COMPUTER BOUGHT FROM CARQUEST 2/04/09. INSTALLED 2/06/09 BY TOMPSONS'(DEFECTIVE) PRICE $357.97. RETURNED T
... HE PART. I ORDERED FROM ADVANCE AUTO ZONE 2/09/09. INSTALLED BY THOMPSON'S 2/10/09. CHECK ENGINE LIGHT WILL NOT LIGHT UP/ JEEP WILL NOT RUN. PRICE $213.99. MY MECHANIC ASKED ME TO MAKE SURE THE ENGINE COMPUTER NUMBERS MATCH. THEY DID. CARQUEST INFORMED ME THERE IS A NATIONAL RECALL ON THE ENGINE COMPUTER & IT CAN TAKE UP TO 6 MONTHS TO GET ME A PART. I NEED MY VEHICLE RUNNING. I CAN'T AFFORD TO BUY A VEHICLE RIGHT NOW. I NEED ALOT OF ADVICE. PLEASE HELP! *TRRead more
Incident date: Aug 1, 2008
A PURCHASED 1993 JEEP GRAND CHEROKEE- THE DAY I PURCHASED THIS CAR FROM A LOCAL BRISTOL AUTO DEALER (KING PHILIP MOTORS) THE CAR STALLED WHILE SHIFTING GEARS... THIS CAR IS AN AUTOMATIC, HOWEVER WHILE DRIVING A CONSTANT 70 MPH ON THE HIGHWAY, THE CAR STRUGGLED TO SHIFT BETWEEN FIRST AND SECOND GEA
... RS. IT REVVED. THERE WAS A TRANSMISSION LEAK THAT I DISCOVERED AND IN ONE DAY ALL THE TRANSMISSION FLUID HAD LEAKED OUT OF IT. UPON PARKING THE CAR IT STALLED OUT AND WHILE IDLE THE CAR WOULD REV HEAVILY AND SHAKE. DRIVING HOME ON THE HIGHWAY, (WHILE IN DRIVE) I COULD NOT ACCELERATE PAST 750 MPH FOR FEAR OF BREAKDOWN AS THE CAR WOULD NOT GO INTO A HIGHER GEAR. THE NEEDLE THAT SHOWS THE RPM WAS DANCING WILDLY BETWEEN SECOND AND THIRD GEAR. *TRRead more
Incident date: Aug 1, 2008
A PURCHASED 1993 JEEP GRAND CHEROKEE- THE DAY I PURCHASED THIS CAR FROM A LOCAL BRISTOL AUTO DEALER (KING PHILIP MOTORS) THE CAR STALLED WHILE SHIFTING GEARS... THIS CAR IS AN AUTOMATIC, HOWEVER WHILE DRIVING A CONSTANT 70 MPH ON THE HIGHWAY, THE CAR STRUGGLED TO SHIFT BETWEEN FIRST AND SECOND GEA
... RS. IT REVVED. THERE WAS A TRANSMISSION LEAK THAT I DISCOVERED AND IN ONE DAY ALL THE TRANSMISSION FLUID HAD LEAKED OUT OF IT. UPON PARKING THE CAR IT STALLED OUT AND WHILE IDLE THE CAR WOULD REV HEAVILY AND SHAKE. DRIVING HOME ON THE HIGHWAY, (WHILE IN DRIVE) I COULD NOT ACCELERATE PAST 750 MPH FOR FEAR OF BREAKDOWN AS THE CAR WOULD NOT GO INTO A HIGHER GEAR. THE NEEDLE THAT SHOWS THE RPM WAS DANCING WILDLY BETWEEN SECOND AND THIRD GEAR. *TRRead more
Incident date: Dec 27, 2007
A FIRE STARTED UNDER THE DASH ON THE PASSENGER SIDE. LEAVES HAD FALLEN DOWN ONTO THE RESISTOR THAT CONTROLS THE HEATER FAN. THE RESISTOR WAS RUINED AND CHARRED AND SMOLDERING LEAVES WERE REMOVED. THERE ARE LIKELY MORE LEAVES IN THERE LEADING TO THE POSSIBILITY OF ANOTHER FIRE. *TR
Fire
Incident date: Dec 10, 2007
NO ACCIDENT OR CRASH DIRECTLY. THE DRIVERS SEAT BELT RETRACTOR SPRING BROKE UNDER COMPLETELY NORMAL OPERATION. WITH NO ALTERNATIVE TRANSPORT I HAD TO DRIVE THE CAR HOME. OBVIOUSLY, IF I HAD BEEN IN AN ACCIDENT, I MIGHT HAVE BEEN SERIOUSLY INJURED. I CONTACTED THE DEALER WHO CAN GET A REPLACEMENT
... BUT AT A COST OF 130 DOLLARS. I ASKED IF THEY COULD COVER IT WHICH THEY DECLINED. *TRRead more
Incident date: Jul 27, 2007
TL*THE CONTACT OWNS A 1993 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE WOULD NOT SHIFT INTO PARK. HE HAD TO SHIFT INTO NEUTRAL AND APPLY THE PARKING BRAKE. THE VEHICLE WOULD ONLY START WHEN IT WAS IN NEUTRAL. THE CONTACT STATED THAT THE FAILURE OCCURRED AFTER THE DEALER REPAIRED THE
... AUTOMATIC TRANSMISSION LEVER AND LINKAGE (NHTSA CAMPAIGN # 02V053000). THE DEALER STATED THAT THE SECONDARY DETENT SYSTEM NEEDED TO BE ADJUSTED. THE DETENT SYSTEM HAS BEEN ADJUSTED ON TWO OCCASIONS, HOWEVER, THE FAILURE STILL PERSISTS. THE CURRENT AND FAILURE MILEAGES WERE 188,000.Read more
Incident date: Apr 11, 2007
AFTER DRIVING 125 MILES TO A SALES LOCATION, I PULLED OFF OF I-85 TO MAKE A FEW CELL CALLS BEFORE MY MEETING. I SAT IN THE CAR WITH IT IDLING IN A SHOPPING CENTER PARKING LOT MAKING MY CALLS. AFTER ABOUT 10 MINUTES I PUT THE JEEP IN DRIVE AND STARTED ROLLING THROUGH THE PARKING LOT. I TURNED THE ST
... EERING WHEEL LEFT/RIGHT WITH NO RESPONSE. THE FRONT WHEELS DID NOT RESPOND TO THE STEERING WHEEL AT ALL. HAD IT TOWED TO MY MECHANIC. THE 3 BOLTS HOLDING THE STEERING BOX TO THE FRAME HAD SHEARED. TWO OF THREE BOLT TOPS WERE STILL IN THE STEERING BOX, ONE HAD DROPPED OUT. THE THREE BROKEN STUDS WERE STILL IN THE FRAME WITH THE BLUE THREAD LOCKER STILL IN PLACE. NO WARNING, NO WANDERING STEERING, NO POP, NO NOTHING. NO SERVICE HAD EVER BEEN PERFORMED ON THE STEERING BOX. ROLLED IN OFF I-85 WHERE I WAS DOING 70 MPH TO THIS PARKING LOT AND THAT WAS IT. HAD I WAITED TO GET OFF AT THE NEXT EXIT, WELL, I PROBABLY WOULD NOT BE WRITING THIS NOW. *TRRead more
Incident date: Apr 4, 2006
DT*: THE CONTACT STATED THE VEHICLE WAS PLACED IN PARK AND JUMPED OUT OF GEAR INTO REVERSE. RECEIVED NHTSA RECALL 02V053000, CONCERNING THE TRANSMISSION SHIFTER. THE RECALL REPAIRS WERE DONE. HOWEVER, THE PROBLEM RECURRED. WHEN PARKED WITH ENGINE SHUT OFF VEHICLE COULD ROLL FORWARD OR BACKWA
... RD IF INCLINED. ALSO, WHEN PARKED WITH TRANSMISSION IN PARK AND WITH ENGINE RUNNING VEHICLE BEGAN TO ROLL IN REVERSE. THE PARKING BRAKE DID NOT FUNCTION-RELEASE BUTTON ON LEVER AND CONSOLE SEPARATED. *AKRead more
Showing 50 of 784 complaints.
NHTSA Safety Investigations — JEEP GRAND CHEROKEE
Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.
PE — Closed
— Model Year: 2014
Powered vehicle rollaway
The Office of Defects Investigation (ODI) opened Preliminary Evaluation PE15-030 on August 20, 2015,to investigate 14 complaints alleging incidents of rollaway after intended shifts to Park in Model Year (MY) 2014 and 2015 Jeep Grand Cherokees vehicles. The MY 2014-2015 Grand Cherokee vehicles are e
... quipped with Monostable electronic (E-shift) gearshift assemblies supplied by ZF Group (ZF). The E-shift system operates electronically and the gear requested by the driver is transmitted from the shifter via the CAN Bus to the Transmission Control Module which makes the requested shift. The Monostable gearshift does not move into a detent but springs back to a centered/neutral position after the driver selects a gear and releases the shifter. A button on the shift knob must be depressed to shift out of Park, shift out of Neutral, and to shift from Drive to Reverse or Park.The gear selected is shown on a display in the dash and illuminated letters on the shifter. If the driver's door is opened when the gearshift is not in Park, a chime sounds and a message is displayed on the instrument panel to warn the driver.In addition, the engine Start/Stop push-button control logic does not permit normal engine shut-off when the transmission is not in Park. This logic may provide feedback to drivers who attempt to turn the engine off when the transmission is not in Park. However, this function does not protect drivers who intentionally leave the engine running or drivers who do not recognize that the engine is still running.NHTSA testing during PE15-030 indicates that operation of the Monostable shifter is not intuitive and provides poor tactile and visual feedback to the driver, increasing the potential for unintended gear selection.ODI?s analysis of the PE15-030 complaint and field report data identified 306 incidents of vehicle rollaway followingintended shifts to Park in the 2014-2015 Grand Cherokee. These resulted in 117 alleged crashes. Twenty-eight of the crashes reportedly caused injuries, including 3 with a fractured pelvis and 4 others requiring some degree of hospitalization (a ruptured bladder, fractured kneecap, broken ribs, damaged to right leg). Other injuries include reports of a broken nose, facial lacerations requiring stitches, sprained knees, severe bruising, and trauma to legs.An Engineering Analysis (EA16-002) has been opened to assess the scope, frequency, and safety-related consequences of the alleged defect. The Vehicle Owner Questionnaires (VOQs) associated with the closing of this Preliminary Evaluation are:10823099, 10822939, 10822442, 10820488, 10817252, 10810551, 10810051, 10809691, 10809024, 10807839, 10807416, 10794318, 10787947, 10787576, 10785790, 10783597, 10778854, 10775391, 10767488, 10766494, 10763333, 10763284, 10763082, 10762457, 10761498, 10760980, 10760729, 10760702, 10760081, 10759979, 10759669, 10759622, 10759568, 10759548, 10759533, 10759287, 10759278, 10759198, 10759186, 10759157, 10759131, 10759102, 10759082, 10759066, 10759047, 10759046, 10733158, 10730952, 10716526, 10711893, 10683556, 10679497, 10676998, 10668651, 10662619, 10662308, 10631167, 10605865, 10583366, 10567538, 10555901, and 10537653.Read more
PE — Closed
— Model Year: 2015
False Positive Automated Braking
On June 1, 2015, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE15-021 to investigate 9 complaints alleging incidents of unintended braking in model year (MY) 2014 Jeep Grand Cherokee vehicles, including 2 alleging incidents of full ABS braking.ODI expanded the scope to in
... clude MY 2015 Grand Cherokee vehicles and identified a total of 176 incidents in complaints provided by FCA or submitted to ODI by consumers.ODI conducted the following work to assess the alleged defect in the subject vehicles:1) evaluated the design of the subject Forward Collision Warning (FCW) system, including the maximum braking authority during automated braking; 2) analyzed the frequency and severity of field incidents of unintended braking; 3) analyzed warranty data for evidence of system faults that may be related to the alleged defect; and 4) reviewed the performance of the subject system in testing conducted as part of NHTSA?s 2014 Automatic Emergency Braking (AEB) test program.ODI?s analysis found that the maximum brake activations that can be commanded by the subject system are limited in both braking force and duration.The system is not capable of achieving full ABS braking, as alleged in some complaints, unless driver brake application triggers the Advanced Brake Assist (ABA) mode.Analysis of field data found that unintended braking events occur randomly for a variety of causes and are not driven by any single environmental factor, traffic condition, or vehicle fault.The incidents involve short duration moderate braking events with minimal changes in vehicle speed.None of the incidents resulted in crash or injuries.The subject vehicles performed as well or better than peer vehicles in testing conducted as part of NHTSA?s AEB test program.This preliminary evaluation is closed. The closing of this investigation does not constitute a finding that a safety related defect does not exist. For additional information, see the closing resume appendix and the investigation file for PE15-021.Read more
RQ — Closed
— Model Year: 2002
Jeep inadvertent air bag deployment
The Office of Defects Investigation (ODI) opened an investigation based on consumer allegations of inadvertent air bag deployments (IABD) occurring after the recall remedy for NHTSA recall 12V-527 had been installed on recalled model year (MY ) 2002-2003 Jeep Liberty and MY 2002-2004 Jeep Grand Cher
... okee vehicles manufactured by Fiat Chrysler Automobiles (FCA).The recall was in response to the Office of Defects Investigation (ODI) investigation EA12-001 during which data provided by FCA indicate that the air bag circuitry inside the Occupant Restraint Control (ORC) module can degrade. ORC degradation can result in an inadvertent air bag deployment, without a crash or impact, while the vehicle is being operated.An IABD may involve frontal, side and belt pretensioner devices, and may result in injuries consisting of burns, cuts and bruises to the upper body region, and or the potential for a loss of control and or crash.The remedy FCA developed for 12V-527 consisted of installing an in-line jumper harness with an integrated electrical filter for the circuits that connect to the air bag modules (squib circuits).This filter is intended to eliminate transient electrical spikes to the ORC which FCA asserted are responsible for the IABDs.ODI has identified a total of 9 NHTSA complaints across all affected vehicles indicating an IABD event occurring after the vehicle had previously been remedied under 12V-527.In addition, FCA reported 12 additional complaints of post-remedy IABD events. The IABD events took place both while driving and while the vehicle was stationary. Six customers incurred injuries consistent with air bag deployments however no crashes were reported.As a response to this investigation, FCA has issued 2 new recalls involving the IABD.On January 27, 2015 FCA notified ODI that it would conduct a safety recall (15V-046) to remedy potential IABD events occurring in 753,176 MY02-03 Jeep Liberty vehicles built through 03/28/03 and MY 2002-2004 Jeep Grand Cherokee vehicles built through 5/23/03.Note that this recall, which was scoped based on field IABD events does not include all MY 2003 Liberty or MY 2004 Grand Cherokee manufactured with the same level ORC module.According to FCA, the ORC degradation and subsequent electrical overstress condition that causes the air bags to deploy inadvertently is not fully remedied with the filter installed during the 12V-527 campaign.To remedy IABDs under 15V-046, FCA will install a new design ORC module using a next generation electrical architecture.The next generation architecture has been used in other non-subject vehicles for many years without evidence of IABD events occurring.In addition to this recall, on October 15, 2015 FCA advised NHTSA that it would conduct safety recall 15V-673 to remedy potential IABD events in the remaining 284,089 MY 2003 Jeep Liberty and MY 2004 Jeep Grand Cherokee vehicles manufactured with the earlier generation ORC module that were not previously recalled.FCA initially did not recall these populations due to the lack of known IABD events.However, FCA is now aware of 7 IABD events occurring in this population. After consultation with ODI regarding the long term durability and noise toughness of the earlier ORC architecture, FCA decided to recall this population also.The recall actions initiated by the manufacturer address the safety risks identified by the investigation.Accordingly, the investigation is closed.The ODI reports cited above can be reviewed at http://www-odi.nhtsa.dot.gov/owners/SearchSafetyIssues under the following identification (ODI) numbers: 10622092, 10629705, 10619008, 10618842, 10626762, 106404Read more
EA — Closed
— Model Year: 2013
Headliner Fires
On July 1st, 2014 Chrysler Group LLC (Chrysler) notified the Office of Defects Investigation (ODI) that it would conduct a safety recall to remedy a wiring-related fire hazard on the headliner of approximately 661,888 model year (MY) 2011-2014 Jeep Grand Cherokee and Dodge Durango vehicles manufactu
... red between January 5, 2010 and December 11, 2013 (see NHTSA Safety Recall 14V-391), with notifications to begin in August 2014. According to Chrysler, the fire is caused by an electrical short in the vanity lamp wiring for either one of the sun visors mounted on the vehicle. The sun visors are mounted to the roof of the vehicle through the headliner with three metal screws. It is possible for the sun visor wiring to be pierced by one of these screws either during initial vehicle assembly or later headliner area repairs which may cause an electrical short potentially resulting in fire.ODI opened an investigation involving MY 2011-2013 Jeep Grand Cherokee and Dodge Durango vehicles based on consumer reports of headliners catching fire at the front of the passenger's compartment near the sun visors. Complainants reported failure symptoms that ranged from discoloration to open flame burning of the headliner and/or sun visor material. Complainants reported a burning plastic smell and smoke from the headliner, often occurring while the vehicle was in motion. Damage ranged from a small burn spot on the headliner to a near complete burn of the vehicle resulting in a total loss; sunroof damage/glass shattering occurred in some cases. Incidents are more likely to occur when the ignition key is in the on position.However, several vehicles continued to burn after the key was turned off, and key-off fires, while highly unlikely, cannot be fully eliminated as a potential problem. The earliest incidents chronologically were often associated with vehicle assembly or in-plant repair procedures. Chrysler revised assembly and in-plant repair procedures for the headliner which reduced the number of fields incidents.However, anytime a repair is made to the headliner of the vehicle there could still be a risk of shorting the wiring and creating a hazard.Dealership technicians will inspect the vehicles for damaged wiring caused by an improper service procedure and repair any damage. Also, all vehicles will have a plastic guideway installed on each sun visor that routes the wiring away from the attachment screws preventing the wiring from being shorted. All MY 2011-2014 Grand Cherokee and Dodge Durango built before December 11, 2013 are affected by the recall; vehicles manufactured after this date had the guideway installed during vehicle production.ODI received a total of 6 complaints as of June 2014, all of which reported a fire and two of which alleged related injuries. All 6 incidents occurred while the vehicle was being driven. In each case the driver smelled smoke and witnessed the headliner burning on either the driver or passenger side. Two complaints indicate smoke inhalation injuries to the driver. In response to ODI's information request letters of 8/28/2013 and 2/26/2014, Chrysler provided consumer and warranty data which was received by ODI on 10/7/2013 and 3/19/2014. Analysis of the Chrysler data indicated a total of 91 unique incidents related to the investigation of which about two thirds reported an open flame and smoke, the remaining showed only small burn marks with no visible flame. Three Chrysler reports indicated injuries consisting of minor burns on the customer?s hands and smoke inhalation.The investigation is closed on the basis of the recall action the manufacturer has undertaken which is sufficient to address NHTSA?s conRead more
PE — Closed
— Model Year: 2012
Headliner Fires
The Office of Defects Investigation (ODI) has identified 5 reports of vehicle headliners catching fire at the front of the vehicle near the sun visors on Jeep Grand Cherokees.Customers reported a range of fire conditions ranging from minor overheating to an open flame at the headliner and/or sun vis
... or material while driving the vehicle. In some reports the fire spread to the front seats and/or door panels of the vehicle.In one report, the sunroof was damaged causing the glass to shatter.The cause of these fires is an electrical short in the vanity lighting wiring circuit that is routed to either one of the sun visors.The sun visors are mounted to the roof of the vehicle through the headliner with three screws.The sun visor wiring may be penetrated, or pierced by one of these screws either during initial vehicle assembly or subsequent headliner area repairs.The piercing causes an electrical short that could result in a fire.There is no dedicated fuse for the affected circuit so the electrical short can continue until the short clears or the vehicle is keyed off.The Dodge Durango uses the same headliner assembly, and Chrysler indicates there are similar headliner fire incidents affecting this model. Therefore, these vehicles have been added to the scope of the investigation.Analyzing the data received from Chrysler along with ODI reports indicates there may be a total of 52 unique fire incidents (including 3 injury allegations) on Grand Cherokee and Durango vehicles which ODI will continue to evaluate during the investigation.Based on ODI's evaluation of currently available data, this investigation is being upgraded toEngineering Analysis EA14-001.The ODI reports cited above can be reviewed at http://www-odi.nhtsa.dot.gov/owners/SearchSafetyIssues under the following identification (ODI) numbers: 10536895, 10556110, 10522665, 10522159, 10515592Read more
PE — Closed
— Model Year: 2012
Power steering hose failure
The Office of Defects Investigation (ODI) analyzed complaint data provided by Chrysler as well as complaints submitted to ODI from consumers. ODI's analysis identified a total of 24 unique reports indicating power steering hose blow-offs resulting from a dislodged power steering cooler turbulator fi
... n in some early production vehicles.According to Chrysler, a dislodged fin can occur when the turbulator is inserted into the power steering cooler or loaded into the assembly machine.A dislodged fin may block the flow of power steering fluid creating excess back-pressure in the power steering system leading to the possibility of a return hose blow-off.Chrysler and its power steering cooler supplier, Dana, modified the cooler assembly process to address factors that may contribute to hose blow-offs. The redesigned turbulator assembly stations were completely implemented in production by April 2012.During PE12-020, Chrysler identified occurrences where the power steering return hose may blow-off at the power steering cooler.This is a condition that typically occurs early in the life of the vehicle with 65% occurring at less than 2,000 miles and 96% occurring with less than 8,000 miles. The data also shows that 88% of the conditions occurred with less than 4 months in service. Over 50% of the blow-off complaints occurred on vehicles with build dates between November 22, 2011 and December 23, 2011. None of the conditions occurred with more than 12,000 miles or 7 months in service. Chrysler?s complaint analysis indicates up-to 14 additional vehicles may experience the hose blow off condition.None of the 24 unique reports with the hose blow-off condition alleged smoke or fire in the engine compartment. In the event of a blow-off, it is highly unlikely for power steering fluid to reach any of the ignition sources in the engine compartment and result in an engine fire. Complaint analysis identified five reports alleging engine compartment fires that resulted from other or unknown causes, including one attributed to an overheated transmission fluid. Two fires of unknown cause cited in the opening resume for PE12-020 involved vehicles equipped with V8 SRT 6.4L engines which are not equipped with the steering system affected by the turbulator fin concern. ODI will continue to monitor field experience in Jeep Grand Cherokee vehicles equipped with that engine.There have been no reports of loss of steering control, crashes or injuries as result of this condition.Additionally, all affected vehicles that may have experienced a hose blow-off condition were repaired under Chrysler?s 3 year/36,000 mile manufacturer?s warranty at no cost to the owner and supplier?s process improvements put in place have eliminated the likelihood of power steering hose blow offs. There is no indication of loss of motive power or unreasonable safety risk associated with the alleged defect in the subject vehicles. This preliminary evaluation is closed.The ODI reports cited above can be viewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers (ODI Nos.): 10465379, 10461736, 10459178.Read more
EA — Closed
— Model Year: 2001
Crash Related Fuel Tank Fires
ODI has completed an extensive analysis of rear crash fuel tank system integrity data for the subject Jeep Cherokee, Grand Cherokee and Liberty vehicles (SVs).As of June 2013, ODI knew of 56 post-collision fatal fires, 28 non-fatal fires, and 6 fuel leak incidents (totaling 90 incidents, 75 fataliti
... es and 58 injuries) involving the SVs.Based on this analysis, ODI issued a Recall Request Letter (RRL) on June 3, 2013 requesting that Chrysler recall the Grand Cherokee and Liberty vehicles due to the rate of fatal, non-fatal fire, and fuel leak incidents when compared to peer vehicles (compact and medium SUVs) built during the same time period.In the RRL, ODI described how the location of the aft-mounted fuel tank made the SVs vulnerable to rear impact crash fuel tank failures.During the analysis, besides the high speed/high severity crashes present in both the SV and peer vehicles, ODI observed a significant number of low and moderate speed rear impact crash related fires and leaks, particularly in the Liberty.The data also demonstrated that SVs originally equipped with towing hitch receivers (trailer hitches) appeared to be under-represented in rear-impact related fuel tank failures.In the RRL, ODI requested that Chrysler provide its response by June 18, 2013, otherwise NHTSA might proceed to an Initial Decision that the SVs contain a safety-related defect.Chrysler responded to the RRL on June 4, 2013 and vigorously disputed the tentative findings of the RRL.Among other things, Chrysler argued that the SVs had an overall safety record superior to their peers, met or exceeded all applicable federal motor vehicle safety standards (FMVSS) and only experienced fires in severe high energy rear impacts.Nonetheless, while continuing to maintain that the SVs did not contain a safety-related defect, Chrysler proposed a recall (13V-252) of approximately 2.5M (1.6M currently registered) model year (MY) 1993 - 1998 Grand Cherokee (ZJ) and MY 2002-2007 Liberty (KJ) vehicles on June 18, 2013.The recall remedy submitted by Chrysler would employ a hitch receiver assembly consisting of a steel cross-member behind the fuel tank with forward-projecting arms bolted to the frame rails on either side of the fuel tank.For the MY 1999 - 2004 Grand Cherokee, Chrysler indicated it would conduct a customer satisfaction campaign and inspect vehicles equipped with aftermarket tow hitch receivers, and if necessary, replace any such hitch receivers whose conditionmay increase the risk of fuel system failure in rear crashes.Examination of the available data established that the MY 1999 - 2004 Grand Cherokee did not pose the same magnitude of safety risk as the MY 1993 - 1998 Grand Cherokee and MY 2002-2007 Liberty, particularly in low and moderate speed rear impacts.Because the agency has concluded that the vehicles do not present an unreasonable risk to safety, ODI is closing its investigation of the MY 1999 - 2004 Grand Cherokee.Although it was not within the scope of the Petition initiating this investigation or the Preliminary Evaluation preceding this EA, ODI also examined the performance of the MY 1993 - 2001 Cherokee as part of this investigation.NHTSA's assessment of the available data for the Cherokee did not establish an unreasonable risk in comparison to peer vehicles.ODI does not approve proposed defect remedies.While offering to install hitch receiver assemblies on the MY 1993-1998 Grand Cherokees and 2002-2007 Liberty, Chrysler did not, in ODI's view, provide enough evidence demonstrating the effectiveness of the proposed remedy in rear impacts.The Complete Summary for this Closing Resume (EA12-005) can be seen byRead more
PE — Closed
— Model Year: 2000
Crash Related Fuel Tank Fires
NHTSA has conducted extensive analysis of the data regarding fuel tank integrity for the model year (MY) 1993-2004 Jeep Grand Cherokee (JGC). As a result of that work, the agency has decided to upgrade its safety defect investigation to an Engineering Analysis and to expand the scope of vehicles inc
... luded in the investigation. NHTSA's assessment of the data collected during this investigation indicates that rear-impact-related tank failures and vehicle fires are more prevalent in the JGC than in the non-Jeep peer vehicles. In addition, the agency's analysis of its FARS data for the peer vehicles and three Jeep models shows a higher incidence of rear-impact, fatal fire crashes for the Jeep products.PE10-031 had focused on the fuel tank system integrity of the JGC vehicles during rear-end collisions and impacts.The fuel tank is located at the rear of the vehicle, between the bumper and axle, and is manufactured from a plastic material (HDPE).Three peer vehicles (across the same MY range as the JGC) were identified for comparative assessment: the Chevrolet Blazer, Ford Explorer, and Toyota 4Runner.ODI has collected and assessed a significant volume of data for the JGC and three peer vehicles under the Defect Petition (DP) 09-005 and PE10-031, much of which was either provided by the petitioner or by the subject and peer manufacturers in response to ODI's information request letters.NHTSA has also utilized its FARS database.Fatal crash data was collected for the JGC and its three peers, along with data for two other Jeep vehicles, the Cherokee and Liberty, which were also manufactured with rear mounted fuel tanks and assessed by ODI as Jeep peer vehicles.Based on the agency's current analysis, ODI is upgrading its investigation to determine whether the subject vehicles contain a defect that presents an unreasonable risk to safety.The subject vehicles for EA12-005 will be MY 1993-2004 JGC, MY 1993-2001 Cherokee, and MY 2002-2007 Liberty; the estimated production volumes for these vehicles is approximately 5.1 million, although attrition is a factor for the older vehicles.Please note that the counts shown in the above failure report summary are for the JGC only (values shown in the total column are unique).Data for the other Jeep models and possibly other peer models will be collected during the investigation.The ODI reports cited above can be reviewed online at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification (ODI) numbers:506249, 549376, 734783, 869217, 10009553, 10335943, 10351589, 10351980, 10357528.Read more
DP — Closed
— Model Year: 2002
Fuel Storage System Crash Related Fires
In a letter dated October 2, 2009, the Center for Auto Safety (CAS) petitioned NHTSA to open a defect investigation and recall model year 1993-2004 Jeep Grand Cherokees.CAS alleged that the subject vehicles have defective fuel tank storage systems that present a fire hazard in crashes. CAS alleged t
... hat the plastic fuel tank's placement behind the rear axle and below the rear bumper, and the lack of adequate shielding, make it more vulnerable to rupture or leakage from a rear-impact by another vehicle (including damage from other components located on the Grand Cherokee), or in the case of rollover crashes, from other external objects.CAS also alleged that the fuel filler neck tears off in crashes.In its petition, CAS cites data from NHTSA's Fatality Analysis Reporting System (FARS) showing 172 fatal fire crashes with 254 fatalities involving the subject vehicles from calendar years 1992 through 2008.CAS stated that there have been at least 44 crashes with 64 total fatalities (subject and non-subject vehicles) where fire was entered as the Most Harmful Event (MHE) in the FARS database.In response to the CAS petition, ODI made a preliminary examination of available data.FARS data showed 2,988 occupants of the subject vehicles have died in crashes since 1992.Of those, 55 died in 44 crashes where fire was listed as the Most Harmful Event.Identifying crashes most likely associated with the alleged defect as described by CAS (defined as the subject vehicle being struck at the 5, 6 or 7 o'clock positions) isolated 10 crashes with 13 occupant fatalities.ODI also reviewed the Vehicle Owner Questionnaires (VOQ) database and identified 12 reports alleging A) a post-crash fuel tank leak and/or B) a post-crash fire potentially related to a fuel tank leak.Of the 12 reports, 10 involved fires (two involved fuel leaks only) with 9 alleged injuries and 1 alleged fatality.The existence of these post-crash fires does not, by itself, establish a defect trend.Further review and investigation into these incidents is needed to determine the existence of any relationship between the alleged defect and each fire or leak.It should be noted that ODI also conducted a preliminary review of the Early Warning Reporting (EWR) data that did not find the subject vehicles to be over-represented for post-crash fires.ODI's initial review neither supports nor excludes the possibility that a defect exists in the subject vehicles.However, ODI has always taken the position that vehicle fires pose a significant safety risk.Accordingly, ODI has granted the petition to further investigate the conditions associated with post-crash fires in these vehicles.Read more
EA — Closed
— Model Year: 2000
FAN BLADE FAILURE (ENGINE COOLING FAN)
DAIMLERCHRYSLER CORPORATION (DCC) HAS NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL (06V199) OF CERTAIN JEEP GRAND CHEROKEE VEHICLES TO REPLACE THE ENGINE'S ELECTRIC MOTOR DRIVEN COOLING FAN. THE 182,875 VEHICLES INCLUDED IN THE RECALL ARE MODEL YEAR (MY) 2002 EQUIPPED WITH 4.0 LITER (SIX
... CYLINDER) ENGINES MANUFACTURED FROM FEBRUARY 4, 2002 THROUGH JUNE 17, 2002; AND MY 2000 EQUIPPED WITH EITHER THE 4.0 LITER (SIX CYLINDER) OR THE 4.7 LITER (EIGHT CYLINDER) ENGINE MANUFACTURED FROM JANUARY 31, 2000 THROUGH JUNE 12, 2000.DCC NOTED THAT THEIR ANALYSIS OF FAILED PARTS SHOWED EVIDENCE OF BRITTLE FRACTURE OF THE FAN BLADE.DCC FURTHER STATED, POOR BONDING BETWEEN THE RESIN MATERIAL AND THE GLASS FIBERS WAS OBSERVED, WHICH MAY BE ATTRIBUTED TO THE INJECTION MOLDING PROCESS. SINCE THE ROOT CAUSE OF FAN FAILURE COULD NOT BE CONCLUSIVELY IDENTIFIED DCC DECIDED THE RECALL SCOPE WOULD BE DETERMINED BY THE BUILD DATE RANGE OF THE COMPLAINT VEHICLES.THERE WERE 48 REPORTS FOR MY 2000, AND 196 FOR MY 2002.ODI WILL CONTINUE TO MONITOR THIS ISSUE FOR REPORTS ON VEHICLES OUTSIDE OF THE RECALL SCOPE.Read more
PE — Closed
— Model Year: 2002
ENGINE COOLING FAN BLADE FAILURE
THIS INVESTIGATION WAS OPENED ON JULY 13, 2005, BASED ON FOUR ODI CONSUMER REPORTS.ODI CONTACTED ALL OF THOSE COMPLAINANTS AND EACH OF THEM REPORTED THAT PIECES OF THE BROKEN FAN BLADE HAD DAMAGED THE RADIATOR AND PENETRATED THROUGH THE PROTECTIVE FAN SHROUD.SINCE OPENING THE INVESTIGATION, ODI HAS
... RECEIVED 12 NEW CONSUMER REPORTS.IN ITS RESPONSE TO ODI'S PRELIMINARY EVALUATION INFORMATION REQUEST DAIMLERCHRYSLER CORPORATION PROVIDED ADDITIONAL OWNER REPORTS AND WARRANTY DATA.THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO ENGINEERING ANALYSIS EA05-020 TO FURTHER STUDY THE ISSUES REGARDING THE ALLEGED FAN FAILURES.Read more
EA — Closed
— Model Year: 1995
HOOD LATCH FAILURE
ODI OPENED EA02-029 TO DETERMINE WHETHER A SAFETY-RELATED DEFECT TREND EXISTED IN THE MY 1997 JEEP GRAND CHEROKEE HOOD LATCH ASSEMBLIES.DURING EA02-029, THERE WAS NO SPECIFIC FAILURE MECHANISM IDENTIFIED THAT COULD DIFFERENTIATE THE MY 1997 VEHICLES FROM OTHER VEHICLES CONTAINING THIS SAME HOOD LATC
... H ASSEMBLY OR COULD ACCOUNT FOR THEIR HIGHER COMPLAINT RATE.AS A RESULT, ODI EXPANDED THE SCOPE OF THIS INVESTIGATION TO INCLUDE ALL GRAND CHEROKEE VEHICLES EQUIPPED WITH THE SUBJECT HOOD LATCH ASSEMBLIES.IN PERFORMING EA02-029, IT WAS DETERMINED THAT SOME OF THE SECONDARY HOOD LATCHES IN THE SUBJECT VEHICLES MAY EXHIBIT INCREASED OPERATING FRICTIONAL RESISTANCE; HOWEVER, SINCE NONE OF THE PRIMARY HOOD LATCHES SHOWED ANY EVIDENCE OF MECHANICAL OR OPERATIONAL DEFICIENCY AND THE COMPLAINT RATE OF HOOD FLY-UPS MEASURED OVER AN EXTENDED EXPOSURE TIME WAS LOW, A SAFETY-RELATED DEFECT TREND HAS NOT BEEN IDENTIFIED AT THIS TIME.Read more
PE — Closed
— Model Year: 1998
HOOD LATCH
There is no summary currently available
EA — Closed
— Model Year: 1999
ROLL-AWAY IN REVERSE WHEN PARKED
DAIMLERCHRYSLER HAS RECALLED THE ZJ MODELS TO INCORPORATE A SECONDARY DETENT SPRING INTO THE SHIFTER.EVEN THOUGH THE WJ 6 CYL. VEHICLES USE THE SAME MANUAL DETENT LEVER THAT AS THE VEHICLES IN THE RECALL POPULATION, ODI BELIEVES THAT THE WJ REDESIGNED SHIFTER, WHICH IMPROVES FLOOR SHIFTER FUNCTIONAL
... ITY AND ERGONOMICS, HELPS TO PROVIDE FEEDBACK TO THE DRIVER TO INDICATE WHETHER ?PARK? HAS OR HAS NOT BEEN ACHIEVED.ALTHOUGH THE INVESTIGATOR WAS ABLE TO INDUCE A ?FALSE PARK? IN THE WJ PLATFORM FOR 6 CYL. VEHICLES, THE LEVEL OF DIFFICULTY WAS GREATER THAN THAT REQUIRED FOR ALL ZJ MODELS, AND THE COMPLAINT RATE WAS SIGNIFICANTLY LOWER THAN THE RECALLED ZJ POPULATION.FURTHER, THE ODI INVESTIGATOR WAS ALSO ABLE TO CREATE A ?FALSE PARK? IN PEER VEHICLES WITH THE SAME LEVEL OF DIFFICULTY AND FREQUENCY AS THE SUBJECT VEHICLE WJ PLATFORM.THE WJ COMPLAINT RATE WAS INFLATED DUE TO NATIONAL EXPOSURE THROUGH THE PRESS. THE COMPLAINT RATE PRIER TO THE JULY 5, 2001 MEDIA COVERAGE FOR THE WJ VEHICLES IS SIMILAR TO THE PEER VEHICLE INCIDENT RATE.BASED ON THE ABOVE, A SAFETY-RELATED DEFECT TREND HAS NOT BEEN IDENTIFIED AT THIS TIME IN THE WJ POPULATION.ACCORDINGLY, THIS INVESTIGATION IS CLOSED WITH A SAFETY RECAL FOR THE ZJ PLATFORM ONLY.Read more
PE — Closed
— Model Year: 1996
INADVERTENT ROLLAWAY IN REVERSE PARK
DP — Closed
— Model Year: 1993
VISCOUS COUPLING FAILURE
ALLEGED THAT THE VISCOUS COUPLING IN THE TRANSFER CASE OF HIS 1993 GRAND CHEROKEE VEHICLE FAILED WHICH AFFECTED STEERING, BRAKING AND STARTING OF THE VEHICLE.
PE — Closed
— Model Year: 1994
REAR AXLE SHAFT SEPARATION
THIS INVESTIGATION WAS OPENED TO EXAMINE THE FAILURE MODE AND THE RISK TO MOTOR VEHICLE SAFETY POSED BY ALLEGATIONS OF REAR AXLE SEPARATIONS.THE REAR AXLE SHAFT AND HOUSING DESIGN IS TYPICAL OF THOSE IN WHICH THE WEIGHT OF THE VEHICLE IS CARRIED ON THE AXLE HOUSING.THE LEFT AND RIGHT AXLE SHAFTS, SU
... PPORTED BY ROLLER BEARINGS, ARE SITUATED INSIDE THE AXLE HOUSING.THE INBOARD SPLINED END OF THE AXLE SHAFT RECEIVES POWER TRANSMITTED FROM THE DIFFERENTIAL ASSEMBLY, PROVIDING TORQUE TO THE REAR WHEELS.THE ALLEGATIONS ARE THAT THE AXLE SHAFT FAILS, RESULTING IN THE SEPARATION OF A WHEEL AND AXLE HUB ASSEMBLY OR THE ENTIRE AXLE SHAFT AND WHEEL ASSEMBLY, DEPENDING ON THE LOCATION OF THE AXLE SHAFT FAILURE.AS IDENTIFIED BY CHRYSLER, THE SUBJECT REAR AXLES ARE DANA 35C AND 35CM MODELS, WHICH HAVE BEEN USED ON THE SUBJECT VEHICLES SINCE THE 1990 MODEL YEAR.A SAFETY DEFECT TREND WITH RESPECT TO THE SUBJECT AXLE SHAFTS HAS NOT BEEN IDENTIFIED.SEE HARD COPY RESUME FOR FULL TEXT OF SUMMARY.Read more
EA — Closed
— Model Year: 1993
QCK-CONNECT FUEL LINE FAIL
There is no summary currently available
EA — Closed
— Model Year: 1993
FUEL TANK LEAKAGE
There is no summary currently available
PE — Closed
— Model Year: 1994
QUICK-CONNECT FUEL LINE FAILURE
There is no summary currently available
PE — Closed
— Model Year: 1993
STEERING SHAFT FAILURE
There is no summary currently available
PE — Closed
— Model Year: 1993
FUEL TANK LEAKAGE
There is no summary currently available
PE — Closed
— Model Year: 1993
REAR LIFTGATE LATCH
There is no summary currently available