2010 JEEP GRAND CHEROKEE

5 recalls — 171 complaints — 75 TSBs

POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)

Defect Description

Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in a... Read more

Consequence

If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.

Remedy

Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.

295,345 vehicles affected

Manufacturer: Chrysler Group LLC

ELECTRICAL SYSTEM:IGNITION:MODULE

Defect Description

CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2010 CHRYSLER 300, DODGE CHALLENGER, CHARGER, JEEP COMMANDER, GRAND CHEROKEE AND DODGE RAM VEHICLES. THESE VEHICLES MAY HAVE BEEN BUILT WITH A WIRELESS IGNITION NODE (WIN) MODULE EXHIBITING A BINDING CONDITION OF THE SOLENOID LATCH.

Consequence

THE RESULT OF THE DEFECT COULD LEAD TO A CONDITION WHERE THE KEY MAY BE REMOVED FROM THE IGNITION SWITCH (WIN MODULE) PRIOR TO PLACING THE SHIFTER IN PARK. THIS COULD RESULT IN THE POTENTIAL FOR UNINTENDED VEHICLE MOVEMENT AND COULD INCREASE THE RISK OF A CRASH.

Remedy

DEALERS WILL INSPECT AND REPLACE THE WIN MODULE FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE AUGUST 23, 2010. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.

37,335 vehicles affected

Manufacturer: CHRYSLER GROUP LLC

EQUIPMENT

Defect Description

CHRYSLER IS RECALLING MODEL YEAR 2010 JEEP COMMANDER AND GRAND CHEROKEE VEHICLES. THEY MAY HAVE BEEN BUILT WITH AN IMPROPERLY MANUFACTURED REAR TRACK BAR.

Consequence

REDUCED VEHICLE STABILITY COULD OCCUR INCREASING THE RISK OF A CRASH.

Remedy

DEALERS WILL INSPECT THE REAR TRACK BAR BUSHING RETAINING HOOP AND REPLACE THE REAR TRACK BAR IF ANY ARE FOUND TO BE MIS-POSITIONED. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING APRIL 2010. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.

3,465 vehicles affected

Manufacturer: CHRYSLER GROUP LLC

SERVICE BRAKES, HYDRAULIC

Defect Description

CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2010 CHRYSLER SEBRING; DODGE AVENGER AND NITRO; JEEP LIBERTY, COMMANDER AND GRAND CHEROKEE; AND MODEL YEAR 2009-2010 DODGE RAM TRUCK. THESE VEHICLES MAY HAVE BEEN BUILT WITH AN IMPROPERLY FORMED OR MISSING BRAKE BOOSTER INPUT ROD RETAINING CLIP.

Consequence

THIS COULD RESULT IN BRAKE FAILURE WITHOUT WARNING WHICH COULD CAUSE A CRASH.

Remedy

CHRYSLER WILL REPLACE THE BRAKE BOOSTER INPUT ROD RETAINING CLIP FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING FEBRUARY 2010. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.

20,045 vehicles affected

Manufacturer: CHRYSLER GROUP LLC

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

Defect Description

CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2010 JEEP GRAND CHEROKEE PASSENGER VEHICLES MANUFACTURED FROM OCTOBER 22 THROUGH NOVEMBER 12, 2009. THE PASSENGER SIDE AIRBAG MAY NOT PROPERLY DEPLOY THROUGH THE INSTRUMENT PANEL TEAR SEAM.

Consequence

THE AIRBAG MAY NOT PROPERLY PROTECT THE PASSENGER IN THE EVENT OF A CRASH, INCREASING THE RISK OF INJURY.

Remedy

DEALERS WILL REPLACE THE TOP COVER OF THE INSTRUMENT PANEL FREE OF CHARGE. THE CAMPAIGN IS EXPECTED TO BEGIN IN DECEMBER 2009. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.

2,977 vehicles affected

Manufacturer: CHRYSLER LLC

Complaint Statistics

171 total complaints 17 crashes 5 fires 3 injuries

Top Reported Components

Component	Complaints
ELECTRICAL SYSTEM	45
ENGINE	23
POWER TRAIN	22
UNKNOWN OR OTHER	13
SERVICE BRAKES	10
VEHICLE SPEED CONTROL	8
AIR BAGS	7
STRUCTURE:BODY	5
WHEELS	5
TIRES	4

Incident date: Aug 15, 2024

Started seeing the message on the dashboard that says “engine maintenance required visit your dealer” when I took it to get it checked out they said it was the coolant bypass valve, the worker at the Toyota dealership mentioned that it has been happening to other vehicles as well, so he knew exa... Read more

Incident date: Apr 23, 2024

Auto was purchased from a dealership on 5/31/2023. We drove less than a mile down the road and a warning for "hood ajar" came on. We immediately pulled over only to find the hood was latched. Over the next few months there were numerous other warning/electrical items that came up: trunk ajar warning... Read more

Incident date: Jun 6, 2023

UNKNOWN

Incident date: Jun 6, 2023

UNKNOWN

Incident date: Jun 10, 2022

Driving 2010 Jeep Grand Cherokee with HEMI engine on the freeway and the car lost engine power causing it to rapidly slow. Was able to make it safely to the side of the freeway, although multiple cars had to avoid, and had the car towed to our mechanic. The mechanic stated that the car needed an e... Read more

Incident date: Nov 9, 2021

I was driving to work and the light turned red and I went to press on my brakes and if they didn't budge at all even all my body weight on it I couldn't get it to stop I almost smashed into the person in front of me luckily I thought about the emergency break thinked heavens and that's still hardly ... Read more

Incident date: Nov 9, 2021

Incident date: Aug 3, 2021

The contact owns a 2010 Jeep Grand Cherokee. The contact stated while attempting to shut-off the vehicle, the vehicle remained on when the key was removed from the ignition. The contact stated that the check engine warning light was illuminated. The vehicle was not diagnosed or repaired. The manufa... Read more

Incident date: Dec 1, 2019

REFERENCE: NHTSA CAMPAIGN NUMBER: 10V200000 WHILE DRIVING, IF THE VEHICLE GOES OVER A BUMP IN THE ROAD THE KEY FOB MAY FALL OUT OF THE IGNITION MODULE. WHILE STATIONARY, THE KEY MAY BE REMOVED FROM THE IGNITION SWITCH (WIN MODULE) PRIOR TO PLACING THE SHIFTER IN PARK. THIS COULD RESULT IN THE POTE... Read more

Incident date: Dec 8, 2020

IGNITION MODULE. KEY COMES OUT WHEN THE VEHICLE IS ON WHILE STOPPED OR IN MOTION. LIGHTS ARE NOT COMING ON THE PANEL, TURN SIGNAL NOT WORKING, IF THE RADIO AND AIR CONDITIONER ARE WORKING THE LIGHTS GO OFF INSIDE AND OUTSIDE THE VEHICLE. IF THEY ARE OFF THE INTERNAL LIGHTS DO NOT WORK WHILE DRIVING ... Read more

Incident date: Dec 3, 2020

WHEN JEEP IS STARTED AFTER BEING PARKED. WONT SHIFT OUT OF PARK. WHEN IGNITION IS TURNED OFF, ENGINE CONTINUES TO RUN EVEN AFTER KEY IS REMOVED. ALL OTHER ELECTRIC COMPONENTS TURN OFF EXCEPT FOR ENGINE. SAFETY RELEASE BUTTON WAS PUSHED TO GET JEEP OUT OF GEAR, BUT WHEN PUT BACK IN PARK, IT GETS STUC... Read more

Incident date: Sep 15, 2020

IGNITION MODULE PROBLEM VEHICLE RUNS WITHOUT KEY IN IGNITION

Incident date: Oct 8, 2020

WIN MODULE FAILURE CAUSE CAR TO STALL WHILE DRIVING AND NOT STARTING

Incident date: Oct 8, 2020

WIN MODULE FAILURE CAUSE CAR TO STALL WHILE DRIVING AND NOT STARTING

Incident date: Oct 8, 2020

WIN MODULE FAILURE CAUSE CAR TO STALL WHILE DRIVING AND NOT STARTING

Incident date: Apr 24, 2020

I'VE TRIED PASSING SMOG NOW FOR 5 MONTHS AND I KEEP GETTTING OB11 NOT READY. I'VE HAD MY CAR LOOKED AT AND SERVICED BY TWO MECH TO RUN DIAGNOSTICS - NOTHING COMES UP. I TAKE METICULOUS CARE AND HAVE FULL RECORDS OF MY SERVICE RECORDS. I'M AT A LOSS AND ALTHOUGH I'VE PAID MY REGISTRATION - I CANNOT G... Read more

Incident date: Apr 24, 2020

Incident date: Sep 3, 2020

TIPM OR FRONT CONTROL MODULE SHUTTING OFF CAR WHILE DRIVING, TURNING OFF AIRBAGS AND NOT LETTING ABS SYSTEM FUNCTION PROPERLY. THE ENGINE HAS SHUT DOWN SEVERAL TIMES WHILE I'VE BEEN DRIVING SINCE I PURCHASED THIS VEHICLE RECENTLY

Incident date: Sep 3, 2020

Incident date: Aug 24, 2020

CAR JUST SHUTS OFF ON ITS OWN, AND HAS STARTING ISSUES, HAD ONE INSTANCE WHERE IT JUST SHOWN DOWN COMPLETELY IN TRAFFIC. THIS FINAL INSTANCE WILL NOT START AND LIGHTS ON PANEL JUST JUMP AROUND AND IT IS MAKING STRANGE NOISES UNDER THE HOOD IT WILL NOT START ALL LIGHTS COME ON RADIO ETC . WILL E HAV... Read more

Incident date: Apr 24, 2020

IN DECEMBER 2019 I RECEIVED A RECALL NOTICE V51 FOR AN SYSTEM UPDATE TO THE POWERTRAIN (POWER CONTROL MODULE). ON 1/30/20 I TOOK MY BELOVED JEEP TO PUTNUM CHRYSLR JEEP IN BURLINGAME, CA TO PERFORM THE UPDATE. ON 4/24/20 I WENT TO PERFORM A STAR SMOG AND I FAILED DUE TO OBD11 NOT READY (OXYGEN SENSO... Read more

Incident date: Apr 24, 2020

Incident date: May 10, 2020

I WAS DRIVING MY CAR DOWN A HILL AT APPROXIMATELY 45 MILES AND HOUR, ECO MODE WAS ACTIVATED, AND BEGAN TO SLOW DOWN THE LIGHT WHEN SUDDENLY MY CHECK ENGINE LIGHT AND TRACTION CONTROL LIGHT CAME ON. I FELT MY CAR LOSING POWER AND STEERING, BUT THANKFULLY WAS ABLE TO COAST TO THE SIDE OF THE ROAD BEFO... Read more

Incident date: Feb 14, 2020

IT STARTED OVER BUMP IN THE ROAD THEN BRAKE PEDAL WOULD GO ALL THE WAY DOWN NOT STOPPING CORRECTLY NOW IT LIKE THAT ALL THE TIME WHILE IN MOTION OR AT A HALT. TURNING KEY IN IGNITION CAUSES A STALL LIKE CHOCKING SOUND AND DOES NOT TURN ON THE CAR. NEED TO REPEAT THIS STEP A FEW TIMES BEFORE VEHICLE... Read more

Incident date: Feb 14, 2020

Incident date: Oct 9, 2019

WHILE DRIVING MY TURN SIGNAL IS SHORTING OUT, SOME LIGHTS REMAIN ON WHILE CAR IS TURNED OFF AND NOT MOVING, DRAINED BATTERY, AND WINDOW CONTROL ON THE DRIVERS PANEL THAT CONTROLS PASSENGER WINDOW DOES NOT WORK.

Incident date: Oct 9, 2019

Incident date: Nov 27, 2019

I WAS DRIVING ON I20 IN ATLANTA.IN THE LEFT LANE, OF AT LEAST 6 LANES AT 70 MPH. MY ENGINE JUST STOPPED IN HEAVY, HIGH SPEED TRAFFIC. I MOVED TO THE RIGHT SIDE OF THE ROAD AS CAR FLEW BY, FLASHING LIGHTS AND BLOWING THEIR HORNS AND WAS NEARLY REAR ENDED SEVERAL TIMES. THE JEEP WAS HAULED TO A DEALER... Read more

Incident date: Jun 22, 2017

CONSTANT RUMBLE IN REAR END OF VEHICLE. DEALER HAS HAD 5 SEPARATE OCCASIONS AND CAN'T RESOLVE. FEELS LIKE REST WHEELS WILL FALL OFF. ALSO, INTERMITTENTLY WHEN TURNING IGNITION SWITCH, VEHICLE WON'T START. AFTER 2-3 TIMES IT WILL THEN START. HAD A 2005 KEEP CHEROKEE THAT DID THE SAME UNRESOLVED ISSUE... Read more

Incident date: Jun 22, 2017

Incident date: Jun 16, 2019

THE VEHICLE WILL START ON IT'S OWN. YOU TURN IT OFF AND IT WILL RESTART WHETHER YOU ARE IN THE VEHICLE OR NOT. THE VEHICLE WILL LOCK AND UNLOCK SEVERAL TIMES WHILE IN OR OUT OF THE CAR. THE FOB WILL NOT OPEN THE LOCKS OR THEY JUMP BETWEEN LOCKED AND UNLOCKED BY THEMSELVES. THE WINDOWS WILL OPEN ... Read more

Incident date: Jun 16, 2019

Incident date: Sep 2, 2019

HELLO, MY NAME IS [XXX] AND I OWN A 2010 JEEP GRAND CHEROKEE LIMITED 5.7L HEMI HERE IN KUWAIT. I HAVE BEEN WORKING IN KUWAIT SUPPORTING THE WARFIGHTER SINCE 2007. I PURCHASED MY NICE WELL MAINTAINED JEEP IN FEBRUARY 2018. I JUST REACHED 82,000 MILES AND ON MONDAY SEPTEMBER 2 2019 I WAS ON TH... Read more

Incident date: Aug 25, 2019

I REMOVED THE KEY FOBIK BEFORE JEEP WAS PUT IN PARK AND ENGINE WAS STILL RUNNING. DISCOVERED AT SLOW SPEED IN PARKING LOT. THERE WAS A RECALL BY CHRYSLER/FCA SAFETY RECALL K08 ' WIRELESS IGNITION NODE RECEIVER BUT FCA CLAIMS MY VIN WAS NOT PART OF THE RECALL. HOWEVER THIS IS THE EXACT PROBLEM THAT... Read more

Incident date: Aug 25, 2019

Incident date: Jul 8, 2019

JULY 8, 2019 I WAS DRIVING MY 2010 JEEP GRAND CHEROKEE LAREDO ON A BUSY HIGHWAY IN A CONSTRUCTION AREA OF THE HIGHWAY WHEN JEEP STARTED LOSING SPEED AS IF IT HAD SWITCHED ITSELF INTO NEUTRAL. I WAS IN VERY HEAVY TRAFFIC WHEN THIS HAPPENED. I MANAGED TO GET JEEP OUT OF THE WAY OF HEAVY TRAFFIC BEH... Read more

Incident date: Jul 8, 2019

Incident date: Apr 30, 2019

ON 4/30/19 12.49 PM I WAS DRIVING THE VEHICLE ON ALTON PARKWAY GOING NORTH, SUDDENLY THE CAR ACCELERATED WENT OUT OF CONTROL, HIT THE CURVE , CRASHED AGAINST THE TRAFFIC SIGNAL POLE, ON EAST YALE LOOP, IN THE CITY OF IRVINE. THE VEHICLE WAS TOTAL LOSS AND CAUGHT ON FIRE. I WAS SEVERELY INJURED WITH... Read more

Crash Fire 1 injured

Incident date: May 4, 2019

THE AIR ON THE PASSENGER SIDE DOES NOT HEAT UP. EVEN SET ON THE HIGHEST TEMPERATURE, THE AIR COMING OUT IS COLD AND A CLICKING SOUND COMES FROM NEAR THE GLOVE BOX.

Incident date: Jan 10, 2019

THE KEY FOBS REQUIRE EXCESSIVE PRESSURE TO INSERT INTO AND REMOVE FROM THE IGNITION.

Incident date: Mar 28, 2019

TL* THE CONTACT OWNS A 2010 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE LOST POWER WHILE BEING OPERATED. THE DEALER WAS NOT CONTACTED. AN INDEPENDENT MECHANIC DIAGNOSED THAT THE WIRELESS IGNITION NODE RECEIVER NEEDED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VEH... Read more

Incident date: Mar 24, 2019

AT ANY RANDOM TIME MY 2010 JEEP GRAND CHEROKEE LAREDO WILL NOT START. THE BATTERY IS NEW. LIGHTS COME ON, RADIO COMES ON, LIGHTS DO NOT DIM, BUT JEEP WILL NOT START. AFTER A FEW HOURS OF WAITING AND TRYING AGAIN IT STARTS UP FINE. HAD IT CHECKED , ISSUE COULDN'T BE FOUND. HAPPENED AGAIN AND WAS STRA... Read more

Incident date: Jan 16, 2019

SOMETIMES ENGINE EXPERIENCES NO CRANK/NO START. I DID GOOGLE SEARCH THAT ITS WIRELESS CONTROL MODULE FAILS. THERE IS A RECALL FOR NEWER MODE BUT NOT FOR 210 JEEP GRAND CHEROKEE.

Incident date: Dec 3, 2018

THE IGNITION SWITCH WON'T START MY JEEP PUT KEY IN AND NOTHING NO CLICKS NO TRYING TO START NOTHING THEN AFTER SOMETIME IT WILL START THEN AGAIN IT WON'T START

Incident date: Nov 25, 2018

'TAKATA RECALL' I WAS GOING DOWN A RAMP ONTO THE FREEWAY AND THE RPM NUMBERS WOULD GO UP BUT ONCE IT HIT THE NUMBER 3 THE CAR STOPPED ACCELERATING.

Incident date: Dec 3, 2018

THE IGNITION SWITCH WON'T START MY JEEP PUT KEY IN AND NOTHING NO CLICKS NO TRYING TO START NOTHING THEN AFTER SOMETIME IT WILL START THEN AGAIN IT WON'T START

Showing 50 of 171 complaints.

Technical Service Bulletins — 2010 JEEP GRAND CHEROKEE

75 manufacturer communications from 38 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

Component	Bulletins
350000 EQUIPMENT	11
118000 ELECTRICAL SYSTEM:SOFTWARE	9
110000 ELECTRICAL SYSTEM	9
160000 STRUCTURE	6
100000 POWER TRAIN	6
060000 ENGINE AND ENGINE COOLING	5
104000 POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)	4
060000 ENGINE (PWS)	4

110000 ELECTRICAL SYSTEM

Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing

114000 ELECTRICAL SYSTEM:WIRING

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service Library for specifications so a suitable alternative can be used

980000 UNKNOWN OR OTHER

Customer Satisfaction Notification V51 Reprogram Powertrain Control Module

103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

Customer Satisfaction Notification V51 Reprogram Powertrain Control Module

350000 EQUIPMENT

If a Mopar oil filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils.

060000 ENGINE AND ENGINE COOLING

If a Mopar oil filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils.

061700 ENGINE AND ENGINE COOLING:ENGINE:CRANK/CAMSHAFT POSITION SENSOR

Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire. Upon investigation, it may be found that there is excessive camshaft lobe wear/lifter wear (roller failure) on one or more cam lobes and that camshaf

060000 ENGINE AND ENGINE COOLING

060000 ENGINE (PWS)

980000 UNKNOWN OR OTHER

103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

100000 POWER TRAIN

Transmission Kit with Torque Converter 1. All Promaster (VF) 3.6L/62TE equipped vehicles. If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) are one-time usag

100000 POWER TRAIN

NAG1 Transmission Before installing the transmission with the engine, check for dowel pins (2) for alignment. If the pins are missing request to add the dowel pin first and then install the transmission

100000 POWER TRAIN

061700 ENGINE AND ENGINE COOLING:ENGINE:CRANK/CAMSHAFT POSITION SENSOR

060000 ENGINE AND ENGINE COOLING

160000 STRUCTURE

Disinfectant Solution Recommended for COVID-19

350000 EQUIPMENT

Disinfectant Solution Recommended for COVID-19

350000 EQUIPMENT

Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are nece

110000 ELECTRICAL SYSTEM

070000 FUEL SYSTEM, GASOLINE

Possible Driveability Issues due to the Winter-Blend Fuel into the Warmer Season

104000 POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)

DAMPER, Transfer Case Reman Transfer Case will arrive equipped with the Transfer Case Damper. Please return core with original damper intact.

104000 POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)

DAMPER, Transfer Case Reman Transfer Case will arrive equipped with the Transfer Case Damper. Please return core with original damper intact.

130000 VISIBILITY

Authentic Mopar? Glass Replacement This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the recommended usage of Authentic Mopar? Glass.

160000 STRUCTURE

Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.

350000 EQUIPMENT

Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.

160000 STRUCTURE

Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.

350000 EQUIPMENT

Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.

130000 VISIBILITY

Authentic Mopar? Glass Replacement This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the recommended usage of Authentic Mopar? Glass.

160000 STRUCTURE

Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.

350000 EQUIPMENT

Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.

160000 STRUCTURE

Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.

160000 STRUCTURE

Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.

353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

RADIO [RES] - New and/or Service Exchange For RES radio concerns. Use the wiTECH 2.0 and inspect the radio part number and serial number under the Radio/ECU Details tab. Please verify that the radio part number and/or serial number is not

350000 EQUIPMENT

150000 SEAT BELTS

Restraints Remove I-Sheet from packaging. Correct information sheet (I-Sheet) has been added to Star Parts. Print I-Sheet for technician use.

150000 SEAT BELTS

Restraints Information Sheet (I-Sheet) has been added to Star Parts. Print I-Sheet for technician use.

060000 ENGINE AND ENGINE COOLING

NAG1 (5A580) Valve Body As per Warranty Bulletin D-13-22, please use R2108213A$ valve body for all Warranty (W), Mopar (M) and Mopar Vehicle Protection (F) claims.~ Assembly also includes Filter (52108325AA) and Gasket (52108332AA).~

104000 POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)

FIAT CHRYSLER: TSB HAS AN OWNER NOTIFICATION LETTER. SELECT DOCUMENT SEARCH BUTTON BELOW. WHEN SHIFTING OUT OF CURRENT SELECTED MODE, FINAL DRIVE CONTROL MODULE (FDCM) SOFTWARE CAUSES SERVICE 4WD LIGHT TO ILLUMINATE AND SWITCHING OUT OF

110000 ELECTRICAL SYSTEM

Customer Satisfaction Notification P73 Reprogram Final Drive Control Module: The Final Drive Control Module (FDCM) software on about 295,600 of the above vehicles may cause the service 4WD light to come on and an inability to switch 4WD mod

118000 ELECTRICAL SYSTEM:SOFTWARE

060000 ENGINE AND ENGINE COOLING

Part Description: Valve Body Assembly Issue Description: Valve body design was changed between 2010MY and 2011MY applications. To prevent mix matching valve bodies and solenoid packs the connectors are color coded.~ Valve bodies with

118000 ELECTRICAL SYSTEM:SOFTWARE

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

118000 ELECTRICAL SYSTEM:SOFTWARE

4WD Lamp Illuminated and Diagnostic Trouble Code C140F Active in Final Drive Control Modules (FDCM) Memory This bulletin involves verifying FDCM software level and then flash reprogramming of the FDCM with new software. Customers may ind

110000 ELECTRICAL SYSTEM

100000 POWER TRAIN

110000 ELECTRICAL SYSTEM

350000 EQUIPMENT

118000 ELECTRICAL SYSTEM:SOFTWARE

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

060000 ENGINE (PWS)

350000 EQUIPMENT

100000 POWER TRAIN

110000 ELECTRICAL SYSTEM

Part Description: Actuator Motor

118000 ELECTRICAL SYSTEM:SOFTWARE

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

110000 ELECTRICAL SYSTEM

New Safety Recall Advanced Communication ? N23050813 Chrysler Group LLC (Chrysler) announced a safety recall on certain 2005 - 2010 model year (WK) Jeep Grand Cherokee and (XK) Jeep Commander vehicles equipped with a Quadra-Drive II or Qua

104000 POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)

110000 ELECTRICAL SYSTEM

350000 EQUIPMENT

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

82212076, 82203694 - Fabric Cleaner This "fabric cleaner" is not intended for sale in California, the otc states (Connecticut, Delaware, Massachusetts, Maine, New Hampshire, New Jersey, New York, Pennsylvania, Virginia, and Washington dc

060000 ENGINE (PWS)

Flash: Power Folding Mirrors Unfold While Cranking This bulletin involves flash reprogramming the Left and Right Front Door Modules (DMFL/DMFR) with new software. The power folding mirrors may unfold while cranking the engine.

118000 ELECTRICAL SYSTEM:SOFTWARE

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

118000 ELECTRICAL SYSTEM:SOFTWARE

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

118000 ELECTRICAL SYSTEM:SOFTWARE

135000 VISIBILITY:REARVIEW MIRRORS/DEVICES

100000 POWER TRAIN

135200 VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR

118000 ELECTRICAL SYSTEM:SOFTWARE

350000 EQUIPMENT

Gasoline Engine Diagnostic Inspection Procedure This bulletin provides a procedure to determine repair versus replacement of a gasoline long block engine assembly. This procedure is to be used prior to conducting any engine related repairs

220000 SEATS

060000 ENGINE (PWS)

061100 ENGINE AND ENGINE COOLING:ENGINE:GASOLINE

356000 EQUIPMENT ADAPTIVE/MOBILITY

061100 ENGINE AND ENGINE COOLING:ENGINE:GASOLINE

NHTSA Safety Investigations — JEEP GRAND CHEROKEE

Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.

RQ — Open — Model Year: 2022

Recall 23V-413 Post Remedy Failures

On June 8, 2023, Fiat Chrysler Automobiles US, LLC (FCA) filed Safety Recall 23V-413 affecting certain 2022–2023 Jeep Grand Cherokee and2021–2023 Jeep Grand Cherokee L vehicles to address rear coil springs that may not have been properly installed during vehicle production. An improperly install... Read more

PE — Closed — Model Year: 2014

False Positive Automated Braking

On June 1, 2015, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE15-021 to investigate 9 complaints alleging incidents of unintended braking in model year (MY) 2014 Jeep Grand Cherokee vehicles, including 2 alleging incidents of full ABS braking.ODI expanded the scope to in... Read more

RQ — Closed — Model Year: 2002

Jeep inadvertent air bag deployment

The Office of Defects Investigation (ODI) opened an investigation based on consumer allegations of inadvertent air bag deployments (IABD) occurring after the recall remedy for NHTSA recall 12V-527 had been installed on recalled model year (MY ) 2002-2003 Jeep Liberty and MY 2002-2004 Jeep Grand Cher... okee vehicles manufactured by Fiat Chrysler Automobiles (FCA).The recall was in response to the Office of Defects Investigation (ODI) investigation EA12-001 during which data provided by FCA indicate that the air bag circuitry inside the Occupant Restraint Control (ORC) module can degrade. ORC degradation can result in an inadvertent air bag deployment, without a crash or impact, while the vehicle is being operated.An IABD may involve frontal, side and belt pretensioner devices, and may result in injuries consisting of burns, cuts and bruises to the upper body region, and or the potential for a loss of control and or crash.The remedy FCA developed for 12V-527 consisted of installing an in-line jumper harness with an integrated electrical filter for the circuits that connect to the air bag modules (squib circuits).This filter is intended to eliminate transient electrical spikes to the ORC which FCA asserted are responsible for the IABDs.ODI has identified a total of 9 NHTSA complaints across all affected vehicles indicating an IABD event occurring after the vehicle had previously been remedied under 12V-527.In addition, FCA reported 12 additional complaints of post-remedy IABD events. The IABD events took place both while driving and while the vehicle was stationary. Six customers incurred injuries consistent with air bag deployments however no crashes were reported.As a response to this investigation, FCA has issued 2 new recalls involving the IABD.On January 27, 2015 FCA notified ODI that it would conduct a safety recall (15V-046) to remedy potential IABD events occurring in 753,176 MY02-03 Jeep Liberty vehicles built through 03/28/03 and MY 2002-2004 Jeep Grand Cherokee vehicles built through 5/23/03.Note that this recall, which was scoped based on field IABD events does not include all MY 2003 Liberty or MY 2004 Grand Cherokee manufactured with the same level ORC module.According to FCA, the ORC degradation and subsequent electrical overstress condition that causes the air bags to deploy inadvertently is not fully remedied with the filter installed during the 12V-527 campaign.To remedy IABDs under 15V-046, FCA will install a new design ORC module using a next generation electrical architecture.The next generation architecture has been used in other non-subject vehicles for many years without evidence of IABD events occurring.In addition to this recall, on October 15, 2015 FCA advised NHTSA that it would conduct safety recall 15V-673 to remedy potential IABD events in the remaining 284,089 MY 2003 Jeep Liberty and MY 2004 Jeep Grand Cherokee vehicles manufactured with the earlier generation ORC module that were not previously recalled.FCA initially did not recall these populations due to the lack of known IABD events.However, FCA is now aware of 7 IABD events occurring in this population. After consultation with ODI regarding the long term durability and noise toughness of the earlier ORC architecture, FCA decided to recall this population also.The recall actions initiated by the manufacturer address the safety risks identified by the investigation.Accordingly, the investigation is closed.The ODI reports cited above can be reviewed at http://www-odi.nhtsa.dot.gov/owners/SearchSafetyIssues under the following identification (ODI) numbers: 10622092, 10629705, 10619008, 10618842, 10626762, 106404Read more

PE — Closed — Model Year: 2012

Power steering hose failure

The Office of Defects Investigation (ODI) analyzed complaint data provided by Chrysler as well as complaints submitted to ODI from consumers. ODI's analysis identified a total of 24 unique reports indicating power steering hose blow-offs resulting from a dislodged power steering cooler turbulator fi... n in some early production vehicles.According to Chrysler, a dislodged fin can occur when the turbulator is inserted into the power steering cooler or loaded into the assembly machine.A dislodged fin may block the flow of power steering fluid creating excess back-pressure in the power steering system leading to the possibility of a return hose blow-off.Chrysler and its power steering cooler supplier, Dana, modified the cooler assembly process to address factors that may contribute to hose blow-offs. The redesigned turbulator assembly stations were completely implemented in production by April 2012.During PE12-020, Chrysler identified occurrences where the power steering return hose may blow-off at the power steering cooler.This is a condition that typically occurs early in the life of the vehicle with 65% occurring at less than 2,000 miles and 96% occurring with less than 8,000 miles. The data also shows that 88% of the conditions occurred with less than 4 months in service. Over 50% of the blow-off complaints occurred on vehicles with build dates between November 22, 2011 and December 23, 2011. None of the conditions occurred with more than 12,000 miles or 7 months in service. Chrysler?s complaint analysis indicates up-to 14 additional vehicles may experience the hose blow off condition.None of the 24 unique reports with the hose blow-off condition alleged smoke or fire in the engine compartment. In the event of a blow-off, it is highly unlikely for power steering fluid to reach any of the ignition sources in the engine compartment and result in an engine fire. Complaint analysis identified five reports alleging engine compartment fires that resulted from other or unknown causes, including one attributed to an overheated transmission fluid. Two fires of unknown cause cited in the opening resume for PE12-020 involved vehicles equipped with V8 SRT 6.4L engines which are not equipped with the steering system affected by the turbulator fin concern. ODI will continue to monitor field experience in Jeep Grand Cherokee vehicles equipped with that engine.There have been no reports of loss of steering control, crashes or injuries as result of this condition.Additionally, all affected vehicles that may have experienced a hose blow-off condition were repaired under Chrysler?s 3 year/36,000 mile manufacturer?s warranty at no cost to the owner and supplier?s process improvements put in place have eliminated the likelihood of power steering hose blow offs. There is no indication of loss of motive power or unreasonable safety risk associated with the alleged defect in the subject vehicles. This preliminary evaluation is closed.The ODI reports cited above can be viewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers (ODI Nos.): 10465379, 10461736, 10459178.Read more

PE — Closed — Model Year: 1993

Crash Related Fuel Tank Fires

NHTSA has conducted extensive analysis of the data regarding fuel tank integrity for the model year (MY) 1993-2004 Jeep Grand Cherokee (JGC). As a result of that work, the agency has decided to upgrade its safety defect investigation to an Engineering Analysis and to expand the scope of vehicles inc... luded in the investigation. NHTSA's assessment of the data collected during this investigation indicates that rear-impact-related tank failures and vehicle fires are more prevalent in the JGC than in the non-Jeep peer vehicles. In addition, the agency's analysis of its FARS data for the peer vehicles and three Jeep models shows a higher incidence of rear-impact, fatal fire crashes for the Jeep products.PE10-031 had focused on the fuel tank system integrity of the JGC vehicles during rear-end collisions and impacts.The fuel tank is located at the rear of the vehicle, between the bumper and axle, and is manufactured from a plastic material (HDPE).Three peer vehicles (across the same MY range as the JGC) were identified for comparative assessment: the Chevrolet Blazer, Ford Explorer, and Toyota 4Runner.ODI has collected and assessed a significant volume of data for the JGC and three peer vehicles under the Defect Petition (DP) 09-005 and PE10-031, much of which was either provided by the petitioner or by the subject and peer manufacturers in response to ODI's information request letters.NHTSA has also utilized its FARS database.Fatal crash data was collected for the JGC and its three peers, along with data for two other Jeep vehicles, the Cherokee and Liberty, which were also manufactured with rear mounted fuel tanks and assessed by ODI as Jeep peer vehicles.Based on the agency's current analysis, ODI is upgrading its investigation to determine whether the subject vehicles contain a defect that presents an unreasonable risk to safety.The subject vehicles for EA12-005 will be MY 1993-2004 JGC, MY 1993-2001 Cherokee, and MY 2002-2007 Liberty; the estimated production volumes for these vehicles is approximately 5.1 million, although attrition is a factor for the older vehicles.Please note that the counts shown in the above failure report summary are for the JGC only (values shown in the total column are unique).Data for the other Jeep models and possibly other peer models will be collected during the investigation.The ODI reports cited above can be reviewed online at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification (ODI) numbers:506249, 549376, 734783, 869217, 10009553, 10335943, 10351589, 10351980, 10357528.Read more

DP — Closed — Model Year: 1993

Fuel Storage System Crash Related Fires

In a letter dated October 2, 2009, the Center for Auto Safety (CAS) petitioned NHTSA to open a defect investigation and recall model year 1993-2004 Jeep Grand Cherokees.CAS alleged that the subject vehicles have defective fuel tank storage systems that present a fire hazard in crashes. CAS alleged t... hat the plastic fuel tank's placement behind the rear axle and below the rear bumper, and the lack of adequate shielding, make it more vulnerable to rupture or leakage from a rear-impact by another vehicle (including damage from other components located on the Grand Cherokee), or in the case of rollover crashes, from other external objects.CAS also alleged that the fuel filler neck tears off in crashes.In its petition, CAS cites data from NHTSA's Fatality Analysis Reporting System (FARS) showing 172 fatal fire crashes with 254 fatalities involving the subject vehicles from calendar years 1992 through 2008.CAS stated that there have been at least 44 crashes with 64 total fatalities (subject and non-subject vehicles) where fire was entered as the Most Harmful Event (MHE) in the FARS database.In response to the CAS petition, ODI made a preliminary examination of available data.FARS data showed 2,988 occupants of the subject vehicles have died in crashes since 1992.Of those, 55 died in 44 crashes where fire was listed as the Most Harmful Event.Identifying crashes most likely associated with the alleged defect as described by CAS (defined as the subject vehicle being struck at the 5, 6 or 7 o'clock positions) isolated 10 crashes with 13 occupant fatalities.ODI also reviewed the Vehicle Owner Questionnaires (VOQ) database and identified 12 reports alleging A) a post-crash fuel tank leak and/or B) a post-crash fire potentially related to a fuel tank leak.Of the 12 reports, 10 involved fires (two involved fuel leaks only) with 9 alleged injuries and 1 alleged fatality.The existence of these post-crash fires does not, by itself, establish a defect trend.Further review and investigation into these incidents is needed to determine the existence of any relationship between the alleged defect and each fire or leak.It should be noted that ODI also conducted a preliminary review of the Early Warning Reporting (EWR) data that did not find the subject vehicles to be over-represented for post-crash fires.ODI's initial review neither supports nor excludes the possibility that a defect exists in the subject vehicles.However, ODI has always taken the position that vehicle fires pose a significant safety risk.Accordingly, ODI has granted the petition to further investigate the conditions associated with post-crash fires in these vehicles.Read more

EA — Closed — Model Year: 2000

FAN BLADE FAILURE (ENGINE COOLING FAN)

DAIMLERCHRYSLER CORPORATION (DCC) HAS NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL (06V199) OF CERTAIN JEEP GRAND CHEROKEE VEHICLES TO REPLACE THE ENGINE'S ELECTRIC MOTOR DRIVEN COOLING FAN. THE 182,875 VEHICLES INCLUDED IN THE RECALL ARE MODEL YEAR (MY) 2002 EQUIPPED WITH 4.0 LITER (SIX... Read more

PE — Closed — Model Year: 2002

ENGINE COOLING FAN BLADE FAILURE

THIS INVESTIGATION WAS OPENED ON JULY 13, 2005, BASED ON FOUR ODI CONSUMER REPORTS.ODI CONTACTED ALL OF THOSE COMPLAINANTS AND EACH OF THEM REPORTED THAT PIECES OF THE BROKEN FAN BLADE HAD DAMAGED THE RADIATOR AND PENETRATED THROUGH THE PROTECTIVE FAN SHROUD.SINCE OPENING THE INVESTIGATION, ODI HAS ... Read more

EA — Closed — Model Year: 1993

HOOD LATCH FAILURE

ODI OPENED EA02-029 TO DETERMINE WHETHER A SAFETY-RELATED DEFECT TREND EXISTED IN THE MY 1997 JEEP GRAND CHEROKEE HOOD LATCH ASSEMBLIES.DURING EA02-029, THERE WAS NO SPECIFIC FAILURE MECHANISM IDENTIFIED THAT COULD DIFFERENTIATE THE MY 1997 VEHICLES FROM OTHER VEHICLES CONTAINING THIS SAME HOOD LATC... Read more

PE — Closed — Model Year: 1996

HOOD LATCH

There is no summary currently available

EA — Closed — Model Year: 1993

ROLL-AWAY IN REVERSE WHEN PARKED

DAIMLERCHRYSLER HAS RECALLED THE ZJ MODELS TO INCORPORATE A SECONDARY DETENT SPRING INTO THE SHIFTER.EVEN THOUGH THE WJ 6 CYL. VEHICLES USE THE SAME MANUAL DETENT LEVER THAT AS THE VEHICLES IN THE RECALL POPULATION, ODI BELIEVES THAT THE WJ REDESIGNED SHIFTER, WHICH IMPROVES FLOOR SHIFTER FUNCTIONAL... Read more

PE — Closed — Model Year: 1995

INADVERTENT ROLLAWAY IN REVERSE PARK

DP — Closed — Model Year: 1993

VISCOUS COUPLING FAILURE

ALLEGED THAT THE VISCOUS COUPLING IN THE TRANSFER CASE OF HIS 1993 GRAND CHEROKEE VEHICLE FAILED WHICH AFFECTED STEERING, BRAKING AND STARTING OF THE VEHICLE.

EA — Closed — Model Year: 1993

QCK-CONNECT FUEL LINE FAIL

There is no summary currently available

EA — Closed — Model Year: 1993

FUEL TANK LEAKAGE

There is no summary currently available

PE — Closed — Model Year: 1994

QUICK-CONNECT FUEL LINE FAILURE

There is no summary currently available

PE — Closed — Model Year: 1993

STEERING SHAFT FAILURE

There is no summary currently available

PE — Closed — Model Year: 1993

FUEL TANK LEAKAGE

There is no summary currently available

PE — Closed — Model Year: 1993

REAR LIFTGATE LATCH

There is no summary currently available

JEEP GRAND CHEROKEE — All Years Overview

Complete safety history for the JEEP GRAND CHEROKEE across all model years (1993–2026).

321 Total Recalls

39,806 Total Complaints

19 Investigations

2,786 Reported Crashes

848 Reported Fires

81 Reported Deaths

JEEP GRAND CHEROKEE — Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year	Recalls	Complaints
2026	3	6	View
2025	3	105	View
2024	14	402	View
2023	19	650	View
2022	11	454	View
2021	12	659	View
2020	3	338	View
2019	7	526	View
2018	11	1,197	View
2017	6	559	View
2016	9	437	View
2015	10	1,737	View
2014	19	3,379	View
2013	10	1,111	View
2012	11	2,320	View
2011	6	2,425	View
2010 (current)	5	171
2009	3	195	View
2008	5	990	View
2007	7	1,478	View
2006	6	1,754	View
2005	5	2,733	View
2004	14	1,572	View
2003	10	889	View
2002	16	1,771	View
2001	10	1,128	View
2000	12	1,855	View
1999	10	2,319	View
1998	10	1,349	View
1997	11	1,433	View
1996	12	1,250	View
1995	11	983	View
1994	8	775	View
1993	12	784	View
1992	0	4	View
1991	0	7	View
1990	0	5	View
1989	0	7	View

Other JEEP Models

Model	Recalls	Complaints
WRANGLER	313	22,084	View
CHEROKEE	297	20,619	View
WAGONEER	96	662	View
LIBERTY	92	11,701	View
COMPASS	53	5,936	View
GRAND WAGONEER	53	298	View
GLADIATOR	45	1,287	View
RENEGADE	34	3,433	View

Vehicle Safety

Consumer Safety

Infrastructure

Public Health

2010 JEEP GRAND CHEROKEE

Complaint Statistics

Top Reported Components

Technical Service Bulletins — 2010 JEEP GRAND CHEROKEE

Most Affected Components

NHTSA Safety Investigations — JEEP GRAND CHEROKEE

JEEP GRAND CHEROKEE — All Years Overview

JEEP GRAND CHEROKEE — Year by Year

Other JEEP Models