2019 JEEP GRAND CHEROKEE

7 recalls — 526 complaints — 637 TSBs — 4/5 safety rating

24V838000 Nov 7, 2024
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
Defect Description
Chrysler (FCA US, LLC) is recalling certain 2018-2019 Jeep Grand Cherokee and Dodge Durango vehicles. A malfunction in the antilock-brake system (ABS) module may incorrectly illuminate the brake lights and disable the ABS and electronic stability control (ESC). In addition, the vehicle operator ma... Read more
Consequence
A vehicle that can be started and shifted out of Park without applying the brake pedal can result in a vehicle rollaway. Disabled ABS and ESC systems can reduce vehicle handling and control in certain driving situations. Brake lights that incorrectly illuminate can fail to properly indicate the dr... Read more
Remedy
Dealers will replace the integrated pressure transducer and update the ABS module software, as necessary free of charge. Owner notification letters were mailed December 16, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 94B. This recall replaces pr... Read more
206,502 vehicles affected
Manufacturer: Chrysler (FCA US, LLC)
23V411000 Jun 8, 2023
ENGINE AND ENGINE COOLING
Defect Description
Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing,... Read more
Consequence
An engine stall can increase the risk of a crash.
Remedy
Dealers will update the powertrain control module software to maintain vehicle propulsion, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 3, 2023. Some owner notification letters were mailed October 31, 2023. The remaining owner notification ... Read more
80,629 vehicles affected
Manufacturer: Chrysler (FCA US, LLC)
22V426000 Jun 9, 2022
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
Defect Description
Chrysler (FCA US, LLC) is recalling certain 2018-2019 Jeep Grand Cherokee and Dodge Durango vehicles. A malfunction in the antilock-brake system (ABS) module may illuminate the brake lights, and allow the vehicle to start and shift out of Park without the brake pedal being applied.
Consequence
A vehicle that starts and shifts out of Park without applying the brake pedal can result in vehicle rollaway, increasing the risk of a crash without prior warning and/or injury to others outside of the vehicle.
Remedy
This recall is replaced by NHTSA recall number 24V838. Vehicles already repaired under this recall will need to have the new remedy completed. The remedy includes updated HCU/ABS module software that prevents the HCU/ABS module from falsely reading pressure in the primary circuit. FCA has decided ... Read more
206,502 vehicles affected
Manufacturer: Chrysler (FCA US, LLC)
22V406000 Jun 9, 2022
FUEL SYSTEM, DIESEL:DELIVERY:FUEL PUMP
Defect Description
Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.
Consequence
Fuel starvation may result in an unexpected loss of drive power, increasing the risk of a crash.
Remedy
Dealers will replace the HPFP, and inspect and replace, if necessary, additional fuel system components, free of charge. Interim notification letters informing owners of the safety risk were mailed July 21, 2022. Owner notification letters for were mailed for Jeep Grand Cherokee owners starting Ja... Read more
138,645 vehicles affected
Manufacturer: Chrysler (FCA US, LLC)
20V699000 Nov 12, 2020
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)
Defect Description
Chrysler (FCA US LLC) is recalling certain 2014-2019 Jeep Grand Cherokee vehicles equipped with the 3.0L EcoDiesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.
Consequence
Combustion in the intake manifold can increase the risk of a fire.
Remedy
FCA US LLC will notify owners, and dealers will replace the EGR cooler, free of charge. Dealers will also inspect and, as necessary, replace the intake manifold. Parts are not currently available. Owners were mailed an interim notification on December 21, 2021. A second notification will be mail... Read more
28,884 vehicles affected
Manufacturer: Chrysler (FCA US LLC)
20V191000 Sep 10, 2020
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Defect Description
Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio di... Read more
Consequence
The lingering rearview image can distract the driver, increasing the risk of a crash.
Remedy
Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer ser... Read more
319,610 vehicles affected
Manufacturer: Chrysler (FCA US LLC)
20V183000 Mar 26, 2020
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
Defect Description
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Grand Cherokee and Dodge Durango vehicles. The front differential may have been assembled with pinion gears that are insufficiently hardened, which can lead to the gear teeth wearing down. If both pinion gears have their teeth sufficiently worn ... Read more
Consequence
A sudden loss of power while driving or loss of the transmission PARK function can increase the risk of a crash.
Remedy
Chrysler will notify owners, and dealers will replace the front differential, free of charge. The recall began May 21, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W22.
515 vehicles affected
Manufacturer: Chrysler (FCA US LLC)

Complaint Statistics

526 total complaints 24 crashes 8 fires 20 injuries

Top Reported Components

ComponentComplaints
UNKNOWN OR OTHER69
ENGINE68
ELECTRICAL SYSTEM67
POWER TRAIN59
SERVICE BRAKES39
AIR BAGS23
STEERING23
VEHICLE SPEED CONTROL15
EXTERIOR LIGHTING14
FUEL/PROPULSION SYSTEM13
POWER TRAIN May 3, 2026
Incident date: Dec 17, 2024
On April 30,2026 I was pulling into a parking space and the gear shifter wouldn't go in to park with my foot the brake and the gear shifter wouldn't go in to park with my foot the brake and the gear shifter wouldn't go in to park . The tow truck driver who finally responded was able to lift the rear... Read more
VEHICLE SPEED CONTROL Apr 29, 2026
Incident date: Apr 16, 2026
Diagnostic trouble code (DTC) P0720 stands for “Output Speed Sensor Circuit Malfunction.” It is stored when the ECM/PCM/TCM perceives a problem with the output speed sensor or its circuit. If, for example, the engine speed and input shaft speed are at a certain RPM but the output shaft speed is ... Read more
ELECTRICAL SYSTEM Apr 27, 2026
Incident date: Apr 26, 2026
Hello, I am having issues with the infotainment system on my accord. It is suffering from the ghost touch issue. When this happens the car constantly makes an alert beep and then randomly starts going through the menus on the system. Here are a few of the issues that can result. Navigation changes o... Read more
SEAT BELTS Apr 16, 2026
Incident date: Dec 1, 2025
The front seatbelt latch on my 2019 Jeep Grand Cherokee will not latch or secure properly. The buckle fails to engage when inserted, leaving the seatbelt unusable. This creates a serious safety hazard because the occupant cannot be restrained while the vehicle is in motion. The issue occurs every ti... Read more
SERVICE BRAKES Apr 14, 2026
Incident date: Apr 14, 2026
Our office has received several notices for a recall on this vehicle regarding the Anti-lock Brake system module. The first notice was post marked 6/3/24 with recall code Z48/NHTSA 22V-426. The second notice was for a 94B/NHTSA 24V-838 recall postmarked 12-4-2024 and another employee took it in to a... Read more
SERVICE BRAKES, HYDRAULIC Apr 13, 2026
Incident date: Apr 1, 2026
The contact owns a 2019 Jeep Grand Cherokee. The contact stated that the vehicle was taken to a local dealer and repaired under NHTSA Campaign Number: 24V838000 (Service Brakes, Hydraulic). Prior to the appointment, the vehicle had no warning lights or mechanical failures. Following the recall repai... Read more
SERVICE BRAKES Apr 7, 2026
Incident date: Apr 5, 2026
Subject: Vehicle Fire Following ABS Recall Repair – Safety Complaint I am filing a safety complaint regarding a vehicle fire that occurred shortly after a recall repair was performed. Vehicle: Jeep (Grand Cherokee/2019) Mileage at time of incident: Approximate: 58,350 Approximately four weeks ... Read more
Fire
UNKNOWN OR OTHER Apr 7, 2026
Incident date: Apr 5, 2026
Subject: Vehicle Fire Following ABS Recall Repair – Safety Complaint I am filing a safety complaint regarding a vehicle fire that occurred shortly after a recall repair was performed. Vehicle: Jeep (Grand Cherokee/2019) Mileage at time of incident: Approximate: 58,350 Approximately four weeks ... Read more
Fire
AIR BAGS Apr 1, 2026
Incident date: Apr 1, 2026
The contact owns a 2023 Chrysler Pacifica. The contact received a second notification for NHTSA Campaign Number: 25V302000 (Air Bags) that the part for the recall repair was available, and to contact the dealer to schedule an appointment; however, after contacting the dealer, the contact was informe... Read more
STRUCTURE Apr 1, 2026
Incident date: Apr 1, 2026
The contact owns a 2019 Audi Q5. The contact stated that while driving approximately 30 MPH, the vehicle stopped and jerked, and the RED master warning light illuminated, and the message “Electrical Control Module” failure was displayed. On other occasions, while driving at undisclosed speeds, t... Read more
ENGINE Mar 21, 2026
Incident date: Mar 21, 2026
Vehicle: 2019 Jeep Grand Cherokee Engine: 3.6L V6 (Pentastar) While driving on the highway, the vehicle experienced a sudden engine overheating condition, followed by a catastrophic failure of the coolant recovery tank. This failure created a serious safety hazard and appears to be the result of a ... Read more
SEAT BELTS Mar 16, 2026
Incident date: Mar 9, 2026
The contact owns a 2019 Jeep Grand Cherokee. The contact stated that the brake light failed to turn off. The service, seat belt, brake, and air bag warning lights were illuminated. The buzzer and lights were making a continuous sound. The local dealer was contacted, and the ABS module was replaced. ... Read more
SEATS Mar 16, 2026
Incident date: Mar 9, 2026
Front passenger head restraint deployed without any accident or reason. Just deployed without cause snapping a plastic bracket so it can’t be manually pushed back into place you have to purchase the entire component. The other oddity is the piece that you need to replace in question has been disco... Read more
AIR BAGS Mar 16, 2026
Incident date: Mar 9, 2026
Front passenger head restraint deployed without any accident or reason. Just deployed without cause snapping a plastic bracket so it can’t be manually pushed back into place you have to purchase the entire component. The other oddity is the piece that you need to replace in question has been disco... Read more
STRUCTURE Mar 11, 2026
Incident date: Mar 11, 2026
See attached document for complaint.
SERVICE BRAKES, HYDRAULIC Mar 11, 2026
Incident date: Mar 11, 2026
The contact owns a 2016 Ram 1500. The contact stated that the ABS and the traction control warning lights were intermittently illuminated, causing the 4WD and the traction control systems to become inoperable while driving. The vehicle was taken to Auto Zone, where it was scanned, and a DTC for the ... Read more
SERVICE BRAKES Mar 9, 2026
Incident date: Jan 5, 2026
when I push the brake pedal, it goes to the floor. I have had the brakes and master cylinder replaced. after about one month the brakes started failing again. I am going to take it back to the mechanic to have them re-evaluate the brakes. No kind of official has inspected my truck. I have been havin... Read more
EXTERIOR LIGHTING Mar 6, 2026
Incident date: Mar 2, 2026
Painting chipping on front top car... Seatbelt don't fasten all the time...Lights are dim.
VEHICLE SPEED CONTROL Mar 5, 2026
Incident date: Mar 5, 2026
I have been in and out of the shop since May of 2025 I have a paper trail of all dates and events including the times I did go in for a recall the times I was changed whe I should have never been charged , bout 3 or 4 times . I’m on the interstate and I’m going like 74/75/76 and my speed drops o... Read more
SERVICE BRAKES Feb 24, 2026
Incident date: Feb 11, 2026
My husband was driving on a small road and we were going about 25mph when he tapped the brakes the car jumped forward and the brakes did not catch. We lunged forward almost crashing into another car. No warning lights appeared. Driving conditions were normal, dry roads. Brought it into the dealers... Read more
ENGINE Feb 18, 2026
Incident date: Jan 11, 2026
The contact owns a 2018 Hyundai Santa Fe Sport. The contact stated that while driving at 55 MPH, the engine made a knocking sound, and the vehicle started shaking before starting to smoke. There was no warning light illuminated. The vehicle was towed to the dealer, who determined that there was a ho... Read more
POWER TRAIN Feb 18, 2026
Incident date: Jan 11, 2026
The contact owns a 2019 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 24V838000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall ... Read more
ELECTRICAL SYSTEM Jan 21, 2026
Incident date: Jan 17, 2026
A faulty tail light connection to ground can cause a fire hazard, potentially affecting the circuit board. I noticed a burning plastic smell emanating from the back tail light one day, which I believe originated from this connection. If left unrepaired, this could potentially start a fire.
POWER TRAIN Jan 21, 2026
Incident date: Jan 17, 2026
The contact owns a 2019 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 24V838000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The dealer was contacted. The contact stated that while the vehicle was idling at a stop li... Read more
UNKNOWN OR OTHER Jan 12, 2026
Incident date: Dec 1, 2025
We have received 2 recalls. - the window pillar sheared off while driving - the rear camera stopped working These recalls are have been active for some time & have yet to be resolved. I replaced one of windshield pillars & am seeking reimbursement The rear camera we had replaced thru our vehicl... Read more
UNKNOWN OR OTHER Jan 11, 2026
Incident date: Dec 31, 1969
94b - 3rd complaint 14 Months with no fix. Car actively malfunctions since Jan 2025 e.g. disabled esc. Federally non complaint. Unsafe. It has now been a year since my vehicle started experiencing symptoms. FCA US LLC refuses to communicate with me. Took to dealer 12/16 and now the part is avai... Read more
ENGINE Jan 11, 2026
Incident date: Dec 31, 1969
I am reporting a potential safety-related defect involving my Chrysler vehicle equipped with a V6 Pentastar engine. During a routine oil change a few weeks ago, I was informed by the service provider that my engine oil level was extremely low, despite the oil change being performed earlier than the ... Read more
LANE DEPARTURE: BLIND SPOT DETECTION Dec 30, 2025
Incident date: Nov 17, 2024
The OnStar module in my 2022 Yukon Denali has failed impacting the speed limit detection system, compass, blind spot detection system, lane change assistance, navigation and wireless service. It just suddenly stopped working without any notice.
FORWARD COLLISION AVOIDANCE: WARNINGS Dec 29, 2025
Incident date: Dec 29, 2025
1. at night when i toggle hi beams the light black out and i have to jiggle the toggle 2. My HECU assembly is out, I have about 7 lights on my dash.
SERVICE BRAKES, HYDRAULIC Dec 12, 2025
Incident date: Aug 12, 2025
The contact owns a 2019 Jeep Grand Cherokee. The contact stated that upon starting the vehicle, the engine stalled. The ABS and check engine warning lights and other unknown warning lights were illuminated. The vehicle was towed to the dealer, who confirmed that the vehicle was experiencing the fail... Read more
POWER TRAIN Dec 12, 2025
Incident date: Aug 12, 2025
IT APPEARS AS IF THERE IS AN ISSUE WITH THE TRANSMISSION. IN THIS VEHICLE. WHEN YOU COME TO A STOP THE TRANSMISSION HAS A LOUD CLUNKING NOISE COMING FROM LEFT SIDE OF VEHICLE. THE CLUNKING OCCURS WHEN THE VEHICLE DOWNSHIFTS. IT CLUNKS FROM D4 TO D3, THEN D3 TO D2 , AND AGAIN AT D2 TO D1. I HAVE TAKE... Read more
POWER TRAIN Dec 9, 2025
Incident date: Nov 7, 2024
The contact owns a 2019 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 25V011000 (Power Train). The contact stated that while driving 75 MPH, the engine started revving, and the RPM was redlined. The vehicle then lost power. The vehicle was steered to the side of the road... Read more
AIR BAGS Dec 8, 2025
Incident date: Nov 25, 2024
Porsche dashboard leather shrunk and staples pulled out. I was told that if the vehicle was in an accident the airbag might not deploy correctly. The Porsche dealer looked and recommended replacing it. This is a very common issue.
ENGINE Dec 8, 2025
Incident date: Nov 25, 2024
The contact owns a 2019 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 24V838000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the r... Read more
ENGINE Dec 2, 2025
Incident date: Nov 5, 2025
I purchased a used 2024 Jeep Grand Cherokee 4xe (approx. 64,000 miles) from EIDE Chrysler in Waite Park, MN on 9/30/2025. On the initial drive home, a “Service 4WD” warning appeared. Before I could return for the axle repair, a Check Engine Light for the hybrid system also appeared. After purcha... Read more
ELECTRICAL SYSTEM Dec 1, 2025
Incident date: Nov 25, 2025
12 volt battery keeps dying. I have had the car for 2.3 years and am now on my 4th 12 volt battery.
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING Dec 1, 2025
Incident date: Nov 25, 2025
Wheel speed sensor. Circuit current out of range
UNKNOWN OR OTHER Nov 28, 2025
Incident date: Jan 1, 2025
As a result of recall 94b and FCA US LLC’s failure to act/provide remedy for over 1 year. I am reporting an ongoing safety issue with my vehicle involving the Electronic Stability Control (ESC) system. Since January 2025, the vehicle has intermittently spun out, particularly in cold or wet conditi... Read more
SERVICE BRAKES Nov 28, 2025
Incident date: Jan 1, 2025
While driving on a city road below the speed limit, braking was compromised leading to loss of traction and failure of the ABS system. During the incident, the brake, ABS, and engine warning lights all turned on and a collision was only avoided due to pumping of the brakes. Further investigation by ... Read more
ENGINE Nov 25, 2025
Incident date: Nov 25, 2025
Incident happened on November/22/2025 was driving on a major highway with 2 other persons in the vehicle the check engine light began to flash and all the power form the engine was lost immediately pulled over. Called the Honda dealer when they opened took it to them to look at engine was knocking w... Read more
STEERING Nov 20, 2025
Incident date: Dec 1, 2024
The contact owns a 2018 Ram 2500. The contact stated that the steering wheel was loose, causing the vehicle to wobble while driving over a minor bumpy road surface. The vehicle was taken to the dealer, where it was inspected, and the dealer determined that the welds of the nut to the adjuster sleeve... Read more
ELECTRICAL SYSTEM Nov 20, 2025
Incident date: Nov 14, 2025
In November 2024, I went to get into my 2019 Jeep Cherokee (17,000 miles). At that time, numerous lights started flashing on the vehicle dash (start-stop, stability control and check engine). I took the vehical to the nearest Jeep dealership, Valor Ford in Junction City. They indicated this was a... Read more
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING Nov 20, 2025
Incident date: Nov 14, 2025
Collision Mitigation Braking System (CMBS) Is automatically warning and has engaged when no object is ahead. Seems to be picking up overhead/over roadway traffic signals and signage.
ENGINE Nov 19, 2025
Incident date: Aug 11, 2025
My ESC, ABS, and check engine lights have been on for months due to this recall that has no fix.
ENGINE Nov 19, 2025
Incident date: Aug 11, 2025
- What component or system failed or malfunctioned, and is it available for inspection upon request? IGNITION SWITCH, TRACTION CONTROL, ABS, STEERING ANGLE SENSOR, STEERING ANGLE MODULE, MISFIRE CYLINDER 3, TPMS SENSOR LIGHT WITH NO TPMS FAILURES, SHIFTER WILL NOT MOVE WITHOUT FORCE OR HAVING TO TR... Read more
ELECTRICAL SYSTEM Nov 19, 2025
Incident date: Aug 11, 2025
My ESC, ABS, and check engine lights have been on for months due to this recall that has no fix.
POWER TRAIN Nov 17, 2025
Incident date: Nov 7, 2024
The monostable shifter malfunctions constantly. Safety-related concerns include it not staying in park when parked, rolling has occurred; not being able to start due to it not actually being in park; it will switch gear while driving and vehicle will go into limp mode and shut off within seconds, th... Read more
SERVICE BRAKES Nov 13, 2025
Incident date: Dec 13, 2024
There was a brake system failure and the brakes stopped working while going 50 mph
AIR BAGS Nov 12, 2025
Incident date: Oct 1, 2025
Blind spot and front collision features inactive. Seat belt didn't unlock after crash. Airbags deployed no passenger didn't work on driver airbag b1652 dtc codes on recall for another vehicle
Crash 1 injured
ENGINE Nov 12, 2025
Incident date: Sep 1, 2025
1. Description of Safety Problem: My vehicle experienced a sudden catastrophic engine failure while driving, resulting in a complete loss of power and severe engine knocking. This is a known safety defect related to the Theta II engine (specifically, connecting rod bearing failure, often referred to... Read more

Showing 50 of 526 complaints.

NHTSA Safety Ratings — 2019 JEEP GRAND CHEROKEE

2019 Jeep Grand Cherokee SUV 2WD

CategoryRating
Overall Rating 4 / 5 ★★★★☆
Frontal Crash 4 / 5 ★★★★☆
Frontal Crash — Driver 4 / 5 ★★★★☆
Frontal Crash — Passenger 5 / 5 ★★★★★
Side Crash 5 / 5 ★★★★★
Side Crash — Driver 5 / 5 ★★★★★
Side Crash — Passenger 5 / 5 ★★★★★
Rollover 3 / 5 ★★★☆☆
Rollover Risk 20.4%

Safety Technology

FeatureStatus
Electronic Stability ControlStandard
Forward Collision WarningOptional
Lane Departure WarningOptional

Source: NHTSA 5-Star Safety Ratings Program. Ratings are based on crash tests conducted by the National Highway Traffic Safety Administration.

Technical Service Bulletins — 2019 JEEP GRAND CHEROKEE

637 manufacturer communications from 269 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

ComponentBulletins
110000 ELECTRICAL SYSTEM121
350000 EQUIPMENT80
353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.41
060000 ENGINE AND ENGINE COOLING40
100000 POWER TRAIN31
353000 EQUIPMENT:ELECTRICAL27
160000 STRUCTURE21
280000 BACK OVER PREVENTION20
S248A000001 Jan 13, 2024
353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
SOS and Assistance Call Not Working After Radio Exchange Unit Installed
S1408000384 Jan 10, 2024
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
9100276 Nov 17, 2023
350000 EQUIPMENT
Spring Front Upr - Isolator Before replacing this part. Please contact FCA REDACTED CONTENT. ~ If no response in 15 minutes, proceed with repair.
S2309000013 Nov 16, 2023
100000 POWER TRAIN
Verifying Camshaft Diagnosis
0901923 Oct 7, 2023
280000 BACK OVER PREVENTION
Cold Engine Ticking Noise From Exhaust Manifold Area The customer may describe an ticking noise from the exhaust manifold location(s) when cold. This bulletin involves replacing the exhaust manifolds.
9100229 Sep 20, 2023
020000 SUSPENSION
LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect.
1810023 Sep 16, 2023
110000 ELECTRICAL SYSTEM
Flash: Powertrain Control Module (PCM) Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs) has be
1810023 Sep 16, 2023
103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
Flash: Powertrain Control Module (PCM) Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs) has be
1810023 Sep 16, 2023
110000 ELECTRICAL SYSTEM
Flash: Powertrain Control Module (PCM) Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs) has be
1810023 Sep 16, 2023
103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
Flash: Powertrain Control Module (PCM) Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs) has be
1810023 Sep 16, 2023
100000 POWER TRAIN
Flash: Powertrain Control Module (PCM) Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs) has be
9100226 Sep 15, 2023
110000 ELECTRICAL SYSTEM
Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing
9100226 Sep 15, 2023
114000 ELECTRICAL SYSTEM:WIRING
Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing
S2221000003 Sep 13, 2023
100000 POWER TRAIN
8-Speed Transmission, Additional Transmission Fluid Leak Inspection/Repair Guidelines.
S2221000003 Sep 13, 2023
100000 POWER TRAIN
8-Speed Transmission, Additional Transmission Fluid Leak Inspection/Repair Guidelines.
9100212 Sep 7, 2023
110000 ELECTRICAL SYSTEM
PUMP Water For 2016-2024MY 3.6L Pentastar Upgrade with suspected coolant leak. PRIOR TO PERFORMING ANY WATER PUMP REPLACEMENT, PROCEED WITH INSPECTION INSTRUCTIONS FROM THE LATEST VERSION OF STAR ONLINE PUBLICATION S2307000002. Please subm
9100212 Sep 7, 2023
060000 ENGINE AND ENGINE COOLING
PUMP Water For 2016-2024MY 3.6L Pentastar Upgrade with suspected coolant leak. PRIOR TO PERFORMING ANY WATER PUMP REPLACEMENT, PROCEED WITH INSPECTION INSTRUCTIONS FROM THE LATEST VERSION OF STAR ONLINE PUBLICATION S2307000002. Please subm
9100212 Sep 7, 2023
062400 ENGINE AND ENGINE COOLING:COOLING SYSTEM:PUMP
PUMP Water For 2016-2024MY 3.6L Pentastar Upgrade with suspected coolant leak. PRIOR TO PERFORMING ANY WATER PUMP REPLACEMENT, PROCEED WITH INSPECTION INSTRUCTIONS FROM THE LATEST VERSION OF STAR ONLINE PUBLICATION S2307000002. Please subm
9100212 Sep 7, 2023
110000 ELECTRICAL SYSTEM
PUMP Water For 2016-2024MY 3.6L Pentastar Upgrade with suspected coolant leak. PRIOR TO PERFORMING ANY WATER PUMP REPLACEMENT, PROCEED WITH INSPECTION INSTRUCTIONS FROM THE LATEST VERSION OF STAR ONLINE PUBLICATION S2307000002. Please subm
9100212 Sep 7, 2023
060000 ENGINE AND ENGINE COOLING
PUMP Water For 2016-2024MY 3.6L Pentastar Upgrade with suspected coolant leak. PRIOR TO PERFORMING ANY WATER PUMP REPLACEMENT, PROCEED WITH INSPECTION INSTRUCTIONS FROM THE LATEST VERSION OF STAR ONLINE PUBLICATION S2307000002. Please subm
S2307000002 Aug 31, 2023
060000 ENGINE AND ENGINE COOLING
Suspected engine coolant leak.
93120 Aug 30, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
FCA Caribbean Warranty Bulletin ID-23-20 "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC
93023 Aug 30, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Warranty Bulletin D-16-03 - "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC (Rev. B)
S2008000031 Aug 18, 2023
119410 ELECTRICAL SYSTEM:PROPULSION SYSTEM:CHARGING:PORT
Low Charging Voltage Displayed On Cluster
S2008000031 Aug 18, 2023
980000 UNKNOWN OR OTHER
Low Charging Voltage Displayed On Cluster
S2108000093 Aug 8, 2023
346000 COMMUNICATION:MANUFACTURER TELEMATICS
Apple CarPlay Does Not Work Or Not Connecting
S2108000093 Aug 8, 2023
980000 UNKNOWN OR OTHER
Apple CarPlay Does Not Work Or Not Connecting
S1808000152 Aug 1, 2023
280000 BACK OVER PREVENTION
CEL (Check Engine Lamp) Illuminated, P057B Brake Pedal Position Sensor Performance
S1808000152 Aug 1, 2023
181000 VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
CEL (Check Engine Lamp) Illuminated, P057B Brake Pedal Position Sensor Performance
9100196 Jul 27, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service Library for specifications so a suitable alternative can be used
ZD7 Jul 27, 2023
353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
Customer Satisfaction Notification ZD7 - Radio Software update
ReferenceZD7 Jun 16, 2023
353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
Customer Satisfaction Notification ZD7 - Radio Software Update
ReferenceZD7 Jun 16, 2023
110000 ELECTRICAL SYSTEM
Customer Satisfaction Notification ZD7 - Radio Software Update
BulletinA May 24, 2023
118000 ELECTRICAL SYSTEM:SOFTWARE
Customer Satisfaction Notification ZD7 - Radio Software Update
BulletinA May 24, 2023
353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
Customer Satisfaction Notification ZD7 - Radio Software Update
S2309000002 May 21, 2023
060000 ENGINE AND ENGINE COOLING
MIL lamp-on. Engine noise, rattle. Misfire or rough running.
S238A000024 May 18, 2023
353610 EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE
SOS, Assistance Calls Not Successful After Radio Replacement or Radio Software Update
S238A000024 May 18, 2023
353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT
SOS, Assistance Calls Not Successful After Radio Replacement or Radio Software Update
0700723 May 18, 2023
060000 ENGINE AND ENGINE COOLING
Water Quality When Mixed With Engine Coolant
9100142 Apr 25, 2023
135000 VISIBILITY:REARVIEW MIRRORS/DEVICES
Mirror
1804823 Apr 15, 2023
060000 ENGINE AND ENGINE COOLING
wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK
1804823 Apr 15, 2023
350000 EQUIPMENT
wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK
0809323 Apr 14, 2023
110000 ELECTRICAL SYSTEM
Flash: Radio Frequency Hub Module (RFHM) Updates The customer may describe that they heard about these vehicles that can be unlawfully driven away by thieves when they are able to program new key fobs through the RFHM. Software enhancement
S2025000001 Feb 28, 2023
280000 BACK OVER PREVENTION
Malfunction Indicator Lamp Illumination (MIL). Diagnostic Trouble Code (DTC) P203E ? Reductant Level Sensor 1 Circuit Intermittent-Erratic Set.
S2025000001 Feb 28, 2023
120000 EXTERIOR LIGHTING
Malfunction Indicator Lamp Illumination (MIL). Diagnostic Trouble Code (DTC) P203E ? Reductant Level Sensor 1 Circuit Intermittent-Erratic Set.
S1808000152 Feb 28, 2023
030000 BRAKES (PWS)
CEL (Check Engine Lamp) Illuminates, Recent PCM Replace or Flash Update Performed, Diagnostic Trouble Codes (DTCs) P057B Brake Pedal Position Sensor Circuit Performance, P1572 Brake Pedal Stuck, C0042-54 Brake Pedal Missing Calibration
S2025000001 Feb 28, 2023
280000 BACK OVER PREVENTION
Malfunction Indicator Lamp Illumination (MIL). Diagnostic Trouble Code (DTC) P203E ? Reductant Level Sensor 1 Circuit Intermittent-Erratic Set.
S2025000001 Feb 28, 2023
120000 EXTERIOR LIGHTING
Malfunction Indicator Lamp Illumination (MIL). Diagnostic Trouble Code (DTC) P203E ? Reductant Level Sensor 1 Circuit Intermittent-Erratic Set.
S1808000152 Feb 28, 2023
103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
CEL (Check Engine Lamp) Illuminates, Recent PCM Replace or Flash Update Performed, Diagnostic Trouble Codes (DTCs) P057B Brake Pedal Position Sensor Circuit Performance, P1572 Brake Pedal Stuck, C0042-54 Brake Pedal Missing Calibration
S2307000001 Feb 24, 2023
060000 ENGINE AND ENGINE COOLING
Customer complaint may include a coolant leak, or, a coolant leak is detected during a routine oil change inspection.
S2307000001 Feb 24, 2023
060000 ENGINE AND ENGINE COOLING
Customer complaint may include a coolant leak, or, a coolant leak is detected during a routine oil change inspection.
9003357A Feb 22, 2023
060000 ENGINE AND ENGINE COOLING
ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY review and follow instructions from the latest STAR Online S1809000007 available on Dealer Connect. Also, consider the followin
9003357a Feb 22, 2023
060000 ENGINE AND ENGINE COOLING
ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY review and follow instructions from the latest STAR Online S1809000007 available on Dealer Connect. Also, consider the followin
S228A000028 Feb 15, 2023
110000 ELECTRICAL SYSTEM
Radio Remained On After Ignition Is Switched Off, Dead Battery From Excessive Radio Current Draw
S228A000028 Feb 15, 2023
110000 ELECTRICAL SYSTEM
Radio Remained On After Ignition Is Switched Off, Dead Battery From Excessive Radio Current Draw
9003357 Feb 14, 2023
280000 BACK OVER PREVENTION
ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY (with mileage above 30,000) review and follow instructions from STAR Online S1809000007 REV. C available on Dealer Connect. Als
S1408000384 Feb 14, 2023
110000 ELECTRICAL SYSTEM
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
9003357 Feb 14, 2023
060000 ENGINE AND ENGINE COOLING
ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY (with mileage above 30,000) review and follow instructions from STAR Online S1809000007 REV. C available on Dealer Connect. Als
3100123 Feb 3, 2023
160000 STRUCTURE
Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: **Verify current warranty policy to d
3100123 Feb 3, 2023
160000 STRUCTURE
Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: **Verify current warranty policy to d
08-038-23 Jan 31, 2023
280100 BACK OVER PREVENTION:SOFTWARE
Radio Over The Air JR34.3 Updating to JR34.32.Software Version Customers may experience one or more of the following: Not be able to use Mobile Wi-Fi upon start up. Hotspot gives a no Internet connection message on phone when trying to con
S2323000002 Jan 6, 2023
353000 EQUIPMENT:ELECTRICAL
Washer Light On And Will Not Turn Off After Adding Washer Solvent.
31-002-22 Dec 15, 2022
160000 STRUCTURE
Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: Digital imaging pre authorization is
08-229-22 Dec 9, 2022
118000 ELECTRICAL SYSTEM:SOFTWARE
Radio Over The Air Software Version Update to 22.66 This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to co
08-229-22 Dec 9, 2022
353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
Radio Over The Air Software Version Update to 22.66 This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to co
S2218000022 Dec 9, 2022
110000 ELECTRICAL SYSTEM
Perceived Low Power/Acceleration Lag, And/Or Malfunction Indicator Lamp (MIL) Illumination, Diagnostic Trouble Codes (DTCs) P0299 Turbocharger Underboost And/Or P026D ? Fuel Injection Quantity Higher Than Expected, Set.
0821422 Nov 24, 2022
110000 ELECTRICAL SYSTEM
Radio Over The Air Updates to JR34.3/JR34.4 and JR34.41
0821422 Nov 24, 2022
350000 EQUIPMENT
Radio Over The Air Updates to JR34.3/JR34.4 and JR34.41
0821422 Nov 24, 2022
353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
Radio Over The Air Updates to JR34.3/JR34.4 and JR34.41
1815022 Nov 8, 2022
110000 ELECTRICAL SYSTEM
Powertrain Control Module (PCM) Updates
1815022 Nov 8, 2022
103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
Powertrain Control Module (PCM) Updates
1814722 Nov 5, 2022
110000 ELECTRICAL SYSTEM
Powertrain Control Module (PCM) and Transmission Control Module (TCM) Updates
1814722 Nov 5, 2022
100000 POWER TRAIN
Powertrain Control Module (PCM) and Transmission Control Module (TCM) Updates
S228A000028 Oct 26, 2022
110000 ELECTRICAL SYSTEM
Radio Remained On After Ignition Is Switched Off, Dead Battery from Excessive Radio Current Draw
S228A000028 Oct 26, 2022
353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
Radio Remained On After Ignition Is Switched Off, Dead Battery from Excessive Radio Current Draw
S2208000138RevA Oct 13, 2022
030000 BRAKES (PWS)
Decreased Remote Start And RKE Range. Tire Pressure Sensors Values Are Not Displayed
0901222 Oct 1, 2022
060000 ENGINE AND ENGINE COOLING
Spark Knock/Engine Symptoms This bulletin involves cleaning the piston heads and cylinder head combustion chambersto resolve a spark knock condition being caused by oil intrusion through the PCV system. The customer may describe a knockin
S2223000063 Aug 30, 2022
353000 EQUIPMENT:ELECTRICAL
Ambient Temperature Sensor Servicing.
S2223000063 Aug 30, 2022
353000 EQUIPMENT:ELECTRICAL
Ambient Temperature Sensor Servicing.
S2221000003 Aug 29, 2022
100000 POWER TRAIN
8-Speed Transmission, Additional Transmission Fluid Leak Inspection/Repair Guidelines.
3100122 Aug 19, 2022
160000 STRUCTURE
Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding
3100122 Aug 19, 2022
980000 UNKNOWN OR OTHER
Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding
3100122 Aug 19, 2022
163200 STRUCTURE:INTERIOR PANELS:DOOR
Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding
3100122 Aug 19, 2022
160000 STRUCTURE
Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding
3100122 Aug 19, 2022
160000 STRUCTURE
Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding
S2208000138 Jul 13, 2022
110000 ELECTRICAL SYSTEM
Decreased Remote Start And RKE Range. Tire Pressure Sensors Values Are Not Displayed
S2008000075RevA Jul 13, 2022
110000 ELECTRICAL SYSTEM
No Start, Start Stop Inoperative, Cluster Message Service Start Stop System
S2208000138 Jul 13, 2022
110000 ELECTRICAL SYSTEM
Decreased Remote Start And RKE Range. Tire Pressure Sensors Values Are Not Displayed
S2208000138 Jul 13, 2022
199000 TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
Decreased Remote Start And RKE Range. Tire Pressure Sensors Values Are Not Displayed
S2008000075RevA Jul 13, 2022
110000 ELECTRICAL SYSTEM
No Start, Start Stop Inoperative, Cluster Message Service Start Stop System
9004557 Jun 29, 2022
350000 EQUIPMENT
Overhead Console If the sunglasses holder door in the overhead console will not stay closed, inspect the Latch for damage. The Latch is now released for service under part number 68599540A$.
S228A000004RevB Jun 28, 2022
280000 BACK OVER PREVENTION
Panasonic VP4R Wi-Fi New Enrollment Pause
2302422 Jun 22, 2022
121000 EXTERIOR LIGHTING:HEADLIGHTS
Headlamp Condensation Clearing Procedure This bulletin is to communicate the procedure for headlamp condensation clearing.
9004548RevB Jun 22, 2022
110000 ELECTRICAL SYSTEM
Module, Anti-lock brake system / Hydraulic Control Unit Some 2018-19 WD/WK vehicles have the brake lights staying on without depressing the brake pedal as an affect of DTC C1093-62 occurring or due to an internal failure in the HCU/ABS Mod
9004548RevB Jun 22, 2022
030000 SERVICE BRAKES, HYDRAULIC
Module, Anti-lock brake system / Hydraulic Control Unit Some 2018-19 WD/WK vehicles have the brake lights staying on without depressing the brake pedal as an affect of DTC C1093-62 occurring or due to an internal failure in the HCU/ABS Mod
9004548RevA Jun 15, 2022
110000 ELECTRICAL SYSTEM
Module, Anti-lock brake system / Hydraulic Control Unit Some 2018-19 WD/WK vehicles have the brake lights staying on without depressing the brake pedal as an affect of DTC C1093-62 occurring or due to an internal failure in the HCU/ABS Mod
9004548RevA Jun 15, 2022
030000 SERVICE BRAKES, HYDRAULIC
Module, Anti-lock brake system / Hydraulic Control Unit Some 2018-19 WD/WK vehicles have the brake lights staying on without depressing the brake pedal as an affect of DTC C1093-62 occurring or due to an internal failure in the HCU/ABS Mod
S228A000004RevA Jun 10, 2022
353000 EQUIPMENT:ELECTRICAL
Panasonic VP4R Wi-Fi New Enrollment Pause
9004548 Jun 9, 2022
110000 ELECTRICAL SYSTEM
Module, Anti-lock brake system / Hydraulic Control Unit Some 2018-19 WD/WK vehicles have the brake lights staying on without depressing the brake pedal as an affect of DTC C1093-62 occurring or due to an internal failure in the HCU/ABS Mod
9004548 Jun 9, 2022
030000 BRAKES (PWS)
Module, Anti-lock brake system / Hydraulic Control Unit Some 2018-19 WD/WK vehicles have the brake lights staying on without depressing the brake pedal as an affect of DTC C1093-62 occurring or due to an internal failure in the HCU/ABS Mod

Showing 100 of 637 bulletins.

NHTSA Safety Investigations — JEEP GRAND CHEROKEE

Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.

RQ25005 Opened: Dec 11, 2025
RQ — Open — Model Year: 2022
Recall 23V-413 Post Remedy Failures
On June 8, 2023, Fiat Chrysler Automobiles US, LLC (FCA) filed Safety Recall 23V-413 affecting certain 2022–2023 Jeep Grand Cherokee and2021–2023 Jeep Grand Cherokee L vehicles to address rear coil springs that may not have been properly installed during vehicle production. An improperly install... Read more
PE15021 Opened: Jun 1, 2015 — Closed: Sep 28, 2016
PE — Closed — Model Year: 2014
False Positive Automated Braking
On June 1, 2015, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE15-021 to investigate 9 complaints alleging incidents of unintended braking in model year (MY) 2014 Jeep Grand Cherokee vehicles, including 2 alleging incidents of full ABS braking.ODI expanded the scope to in... Read more
RQ14001 Opened: May 29, 2014 — Closed: Nov 13, 2015
RQ — Closed — Model Year: 2002
Jeep inadvertent air bag deployment
The Office of Defects Investigation (ODI) opened an investigation based on consumer allegations of inadvertent air bag deployments (IABD) occurring after the recall remedy for NHTSA recall 12V-527 had been installed on recalled model year (MY ) 2002-2003 Jeep Liberty and MY 2002-2004 Jeep Grand Cher... Read more
PE12020 Opened: Jul 19, 2012 — Closed: Dec 7, 2012
PE — Closed — Model Year: 2012
Power steering hose failure
The Office of Defects Investigation (ODI) analyzed complaint data provided by Chrysler as well as complaints submitted to ODI from consumers. ODI's analysis identified a total of 24 unique reports indicating power steering hose blow-offs resulting from a dislodged power steering cooler turbulator fi... Read more
PE10031 Opened: Aug 23, 2010 — Closed: Jun 14, 2012
PE — Closed — Model Year: 1993
Crash Related Fuel Tank Fires
NHTSA has conducted extensive analysis of the data regarding fuel tank integrity for the model year (MY) 1993-2004 Jeep Grand Cherokee (JGC). As a result of that work, the agency has decided to upgrade its safety defect investigation to an Engineering Analysis and to expand the scope of vehicles inc... Read more
DP09005 Opened: Nov 6, 2009 — Closed: Aug 23, 2010
DP — Closed — Model Year: 1993
Fuel Storage System Crash Related Fires
In a letter dated October 2, 2009, the Center for Auto Safety (CAS) petitioned NHTSA to open a defect investigation and recall model year 1993-2004 Jeep Grand Cherokees.CAS alleged that the subject vehicles have defective fuel tank storage systems that present a fire hazard in crashes. CAS alleged t... Read more
EA05020 Opened: Nov 14, 2005 — Closed: Sep 12, 2006
EA — Closed — Model Year: 2000
FAN BLADE FAILURE (ENGINE COOLING FAN)
DAIMLERCHRYSLER CORPORATION (DCC) HAS NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL (06V199) OF CERTAIN JEEP GRAND CHEROKEE VEHICLES TO REPLACE THE ENGINE'S ELECTRIC MOTOR DRIVEN COOLING FAN. THE 182,875 VEHICLES INCLUDED IN THE RECALL ARE MODEL YEAR (MY) 2002 EQUIPPED WITH 4.0 LITER (SIX... Read more
PE05039 Opened: Jul 13, 2005 — Closed: Nov 14, 2005
PE — Closed — Model Year: 2002
ENGINE COOLING FAN BLADE FAILURE
THIS INVESTIGATION WAS OPENED ON JULY 13, 2005, BASED ON FOUR ODI CONSUMER REPORTS.ODI CONTACTED ALL OF THOSE COMPLAINANTS AND EACH OF THEM REPORTED THAT PIECES OF THE BROKEN FAN BLADE HAD DAMAGED THE RADIATOR AND PENETRATED THROUGH THE PROTECTIVE FAN SHROUD.SINCE OPENING THE INVESTIGATION, ODI HAS ... Read more
EA02029 Opened: Oct 16, 2002 — Closed: Feb 10, 2004
EA — Closed — Model Year: 1993
HOOD LATCH FAILURE
ODI OPENED EA02-029 TO DETERMINE WHETHER A SAFETY-RELATED DEFECT TREND EXISTED IN THE MY 1997 JEEP GRAND CHEROKEE HOOD LATCH ASSEMBLIES.DURING EA02-029, THERE WAS NO SPECIFIC FAILURE MECHANISM IDENTIFIED THAT COULD DIFFERENTIATE THE MY 1997 VEHICLES FROM OTHER VEHICLES CONTAINING THIS SAME HOOD LATC... Read more
PE02045 Opened: May 17, 2002 — Closed: Oct 16, 2002
PE — Closed — Model Year: 1996
HOOD LATCH
There is no summary currently available
EA01017 Opened: Nov 1, 2001 — Closed: Dec 18, 2002
EA — Closed — Model Year: 1993
ROLL-AWAY IN REVERSE WHEN PARKED
DAIMLERCHRYSLER HAS RECALLED THE ZJ MODELS TO INCORPORATE A SECONDARY DETENT SPRING INTO THE SHIFTER.EVEN THOUGH THE WJ 6 CYL. VEHICLES USE THE SAME MANUAL DETENT LEVER THAT AS THE VEHICLES IN THE RECALL POPULATION, ODI BELIEVES THAT THE WJ REDESIGNED SHIFTER, WHICH IMPROVES FLOOR SHIFTER FUNCTIONAL... Read more
PE01021 Opened: Jun 28, 2001 — Closed: Nov 1, 2001
PE — Closed — Model Year: 1995
INADVERTENT ROLLAWAY IN REVERSE PARK
DP97004 Opened: Oct 1, 1997 — Closed: Jan 20, 1998
DP — Closed — Model Year: 1993
VISCOUS COUPLING FAILURE
ALLEGED THAT THE VISCOUS COUPLING IN THE TRANSFER CASE OF HIS 1993 GRAND CHEROKEE VEHICLE FAILED WHICH AFFECTED STEERING, BRAKING AND STARTING OF THE VEHICLE.
EA94016 Opened: May 26, 1994 — Closed: May 26, 1995
EA — Closed — Model Year: 1993
QCK-CONNECT FUEL LINE FAIL
There is no summary currently available
EA94003 Opened: Jan 31, 1994 — Closed: Jan 18, 1995
EA — Closed — Model Year: 1993
FUEL TANK LEAKAGE
There is no summary currently available
PE94002 Opened: Jan 13, 1994 — Closed: May 26, 1994
PE — Closed — Model Year: 1994
QUICK-CONNECT FUEL LINE FAILURE
There is no summary currently available
PE93091 Opened: Oct 13, 1993 — Closed: Jan 25, 1994
PE — Closed — Model Year: 1993
STEERING SHAFT FAILURE
There is no summary currently available
PE93077 Opened: Sep 14, 1993 — Closed: Jan 31, 1994
PE — Closed — Model Year: 1993
FUEL TANK LEAKAGE
There is no summary currently available
PE93017 Opened: Mar 16, 1993 — Closed: Apr 28, 1993
PE — Closed — Model Year: 1993
REAR LIFTGATE LATCH
There is no summary currently available

JEEP GRAND CHEROKEE — All Years Overview

Complete safety history for the JEEP GRAND CHEROKEE across all model years (1993–2026).

321 Total Recalls
39,806 Total Complaints
19 Investigations
2,786 Reported Crashes
848 Reported Fires
81 Reported Deaths

JEEP GRAND CHEROKEE — Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year Recalls Complaints
2026 3 6 View
2025 3 105 View
2024 14 402 View
2023 19 650 View
2022 11 454 View
2021 12 659 View
2020 3 338 View
2019 (current) 7 526
2018 11 1,197 View
2017 6 559 View
2016 9 437 View
2015 10 1,737 View
2014 19 3,379 View
2013 10 1,111 View
2012 11 2,320 View
2011 6 2,425 View
2010 5 171 View
2009 3 195 View
2008 5 990 View
2007 7 1,478 View
2006 6 1,754 View
2005 5 2,733 View
2004 14 1,572 View
2003 10 889 View
2002 16 1,771 View
2001 10 1,128 View
2000 12 1,855 View
1999 10 2,319 View
1998 10 1,349 View
1997 11 1,433 View
1996 12 1,250 View
1995 11 983 View
1994 8 775 View
1993 12 784 View
1992 0 4 View
1991 0 7 View
1990 0 5 View
1989 0 7 View

Other JEEP Models

Model Recalls Complaints
WRANGLER 313 22,084 View
CHEROKEE 297 20,619 View
WAGONEER 96 662 View
LIBERTY 92 11,701 View
COMPASS 53 5,936 View
GRAND WAGONEER 53 298 View
GLADIATOR 45 1,287 View
RENEGADE 34 3,433 View