2003 JEEP GRAND CHEROKEE

10 recalls, 890 complaints - 98 TSBs

AIR BAGS:FRONTAL

Defect Description

Chrysler (FCA US LLC) is recalling certain model year 2002-2003 Jeep Liberty vehicles manufactured January 9, 2001, to March 28, 2003, 2002-2004 Jeep Grand Cherokee vehicles manufactured February 13, 2001, to May 23 2003, and 2003-2004 Dodge Viper vehicles manufactured November 1, 2001, to June 30, ... Read more

Consequence

Inadvertent deployment of the air bags may increase the risk of injury and the possibility of a vehicle crash.

Remedy

Chrysler dealers will replace the air bag control module and side impact sensors as required, free of charge. This recall remedy was applied during earlier recall campaigns of these vehicles under safety recalls 12V527 and 13V040. All owners that have not had the recall repair performed under safe... Read more

752,644 vehicles affected

Manufacturer: Chrysler (FCA US LLC)

AIR BAGS

Defect Description

Chrysler is recalling certain model year 2002 and 2003 Jeep Liberty vehicles manufactured January 9, 2001, through March 28, 2003, and 2002 through 2004 Jeep Grand Cherokee vehicles manufactured February 13, 2001, through May 23, 2003. A component in the air bag control module may fail causing the f... Read more

Consequence

Inadvertent deployment of the airbags may increase the risk of injury and the possibility of a vehicle crash.

Remedy

Chrysler will notify owners, and dealers will install a supplemental jumper harness to the airbag control module, free of charge. Owners were notified of the recall by interim letter in January 2013. The remedy for affected Liberty vehicles is expected to be available in April 2013. The remedy fo... Read more

744,822 vehicles affected

Manufacturer: CHRYSLER GROUP LLC

EXTERIOR LIGHTING:HEADLIGHTS

Defect Description

DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES... Read more

Consequence

DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.

Remedy

DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.

42,540 vehicles affected

Manufacturer: DOPE, INC.

SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER

Defect Description

CHRYSLER IS RECALLING 103,409 MY 2001-2004 JEEP GRAND CHEROKEE VEHICLES WITH HEATED SEATS AND WITH CHRYSLER RECALL NO. 06V-197 COMPLETED (03-04 MY) OR SEAT HEATER ELEMENTS SERVICE REPLACEMENT (01-02 MY). THE FRONT SEAT ELECTRIC HEATER ELEMENTS COULD OVERHEAT.

Consequence

OVERHEATING COULD POTENTIALLY CAUSE A FIRE OR INJURY.

Remedy

DEALERS WILL REPLACE THE FRONT SEAT HEATER ELEMENTS FREE OF CHARGE. THE RECALL BEGAN ON NOVEMBER 23, 2009. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.

103,409 vehicles affected

Manufacturer: CHRYSLER LLC

EXTERIOR LIGHTING

Defect Description

SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES... Read more

Consequence

DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.

Remedy

SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.

16,270 vehicles affected

Manufacturer: SABERSPORT

EXTERIOR LIGHTING

Defect Description

CERTAIN TRADESONIC COMBINATION LAMPS SOLD AS REPLACEMENT LAMPS FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. COMBINATION LAMPS NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED ... Read more

Consequence

LACK OF AMBER SIDE REFLECTORS IN THE LAMPS WILL DECREASE LIGHTING VISIBILITY TO OTHER DRIVERS AND MAY POSSIBLY RESULT IN A VEHICLE CRASH.

Remedy

TRADESONIC WILL NOTIFY OWNERS AND REPLACE THE LAMPS FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING JULY 2006. OWNERS MAY CONTACT TRADESONIC AT 626-934-8884.

4,029 vehicles affected

Manufacturer: TRADESONIC

SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER

Defect Description

ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH HEATED SEATS, THE FRONT PASSENGER SEAT ELECTRIC HEATER ELEMENT COULD OVERHEAT.

Consequence

OVERHEATING COULD POTENTIALLY CAUSE A FIRE.

Remedy

DEALERS WILL REPLACE THE HEATED SEAT ELEMENTS. THE RECALL BEGAN ON JULY 24, 2006. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

111,687 vehicles affected

Manufacturer: DAIMLERCHRYSLER CORPORATION

SERVICE BRAKES, HYDRAULIC

Defect Description

CERTAIN AFTERMARKET BRAKE HYDRAULIC MASTER CYLINDERS SOLD AS REPLACEMENT BRAKE CYLINDERS FOR CERTAIN FORD, DAIMLERCHRYSLER, AND JEEP PASSENGER VEHICLES. THESE BRAKE CYLINDERS WERE SOLD UNDER THE BRAND NAMES OF NAPA, RAYBESTOS, AIMCO, AC DELCO, CARQUEST, BENDIX, AND WAGNER. ONLY PRODUCTS THAT WERE ... Read more

Consequence

LOSS OF BRAKE FLUID CAN LEAD TO A DECREASE IN BRAKE LINE PRESSURE AND AN INCREASE IN STOPPING DISTANCE, WHICH CAN RESULT IN A VEHICLE CRASH.

Remedy

AFFINIA (BRAKE PARTS, INC.) WILL REPLACE THE SUBJECT BRAKE HYDRAULIC MASTER CYLINDERS FREE OF CHARGE. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS CAN CONTACT AFFINA GROUP CUSTOMER SERVICE AT 1-800-323-0354.

7,440 vehicles affected

Manufacturer: BRAKE PARTS, INC.

EXTERIOR LIGHTING:HEADLIGHTS

Defect Description

CERTAIN ANZO COMBINATION HEADLAMP ASSEMBLIES SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES. SOME COMBINATION LAMPS ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS WHICH FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPME... Read more

Consequence

WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH.

Remedy

ANZO WILL NOTIFY OWNERS AND REPLACE THE HEADLAMPS FREE OF CHARGE. THE RECALL BEGAN MAY 9, 2006. OWNERS MAY CONTACT ANZO USA AT 909-468-3688.

292,000 vehicles affected

Manufacturer: ANZO USA, INC.

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

Defect Description

CERTAIN AFTERMARKET AIRTEX ELECTRIC FUEL PUMPS INSTALLED FOR USE AS REPLACEMENT EQUIPMENT FOR CERTAIN 1997-2004 JEEP WRANGLER; 1997-2001 JEEP CHEROKEE; 1997-2004 JEEP GRAND CHEROKEE; AND 2000-2003 DODGE DAKOTA VEHICLES. THE PLASTIC ELECTRICAL GROMMET CONNECTORS AT THE TOP OF THE FUEL PUMP MODULE AR... Read more

Consequence

IN THE PRESENCE OF AN IGNITION SOURCE, A FUEL LEAK COULD RESULT IN A FIRE.

Remedy

AIRTEX WILL NOTIFY ITS CUSTOMERS AND WILL REPLACE THE AFFECTED FUEL PUMPS FREE OF CHARGE. THE RECALL BEGAN ON JANUARY 25, 2006. OWNERS MAY CONTACT AIRTEX CUSTOMER SERVICE DEPARTMENT AT 1-800-880-3056.

7,291 vehicles affected

Manufacturer: AIRTEX PRODUCTS

Complaint Statistics

890 total complaints 60 crashes 17 fires 75 injuries 1 deaths

Top Reported Components

Component	Complaints
AIR BAGS	241
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR	50
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM	49
ELECTRICAL SYSTEM	44
SEATS	44
VISIBILITY	39
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR	33
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS	30
VEHICLE SPEED CONTROL	22
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER	21

Incident date: Jun 23, 2026

The contact owns a 2022 Ford Explorer. The contact stated that the sunroof sunshade detached from the inner roof and sagged downward, creating a visibility hazard. The contact stated that the rearview mirror view was obstructed due to the failure. The contact stated that the failure was caused by fa... Read more

Incident date: Apr 24, 2026

Vehicle started experiencing loss of power while driving on the highway. After having it towed to the local Ford dealership, we were informed that our transmission was shot and needed to be replaced. The vehicle had 62k miles on and no dash light warning and no ford pass warnings about the issue. It... Read more

Incident date: Mar 4, 2026

The ADAS is not working properly. Adaptive cruise control, emergency assist, lane departure, active front assist, distance warning, traffic sign recognition, adaptive light, etc. are all not working. The check engine light is illuminated, the key fob would not open car (not a battery issue) and the ... Read more

Incident date: Aug 28, 2024

The contact owns a 2022 Chevrolet Trailblazer. The contact stated that while attempting to park the vehicle, a "Shift to Park" message was displayed on the instrument panel while shifting the vehicle to park(P). After turning off the vehicle, the message continued to flash on the instrument panel wi... Read more

Incident date: Jul 5, 2024

At approximately 6:20 PM on Friday, July 26, 2024 airbags exploded on a Ford F-150 while it was on the assembly line (Chassis Line 5) at Ford Motor Company's Dearborn Truck Plant (DTP). Two hourly employees, one of them in the driver's seat, were working on the truck at the time and both were sent ... Read more

2 injured

Incident date: Jun 21, 2023

From a cold start even with warming up the car, I can only drive so many feet before the car begins to hesitate as I proceed. It is as if the transmission cannot respond to the petal. At 25k miles, it is persistently getting worse and will visibly hop as I proceed. Then the transmission will finally... Read more

Incident date: Jun 21, 2023

Passenger seat is too high even for a short person and cannot be adjusted.when i get out of the car i hit my head and this can happen often.

Incident date: Jun 21, 2023

EV charging on Level 2 was overheationg the charging port, terminating the charging session. KIA released TSB ELE 283 software update. The software update throttled the charging so it only charges at half speed and does not overheat the port. To me this is a bandaid for faulty charging ports and tha... Read more

Incident date: Apr 20, 2023

When backing down a boat ramp for a day on the lake I experienced extremely high rake pedel effort and abs engaging with no wheel slip for skid. In order to keep the vehicle from going into the lake I had to apply the parking brake. No warning lamps illuminated. The dealer states it is a faulty vac... Read more

Incident date: Apr 20, 2023

The contact owns a 2022 Ford Bronco Sport. The contact received notification of NHTSA Campaign Number: 22V859000 (Fuel System, Gasoline) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair.... Read more

Incident date: Dec 8, 2022

Airbag light has stayed on even after a battery replacement. Check engine light now stays on for no apparent reason.That’s all,thanks

Incident date: Dec 8, 2022

Airbag light has stayed on even after a battery replacement. Check engine light now stays on for no apparent reason.That’s all,thanks

Incident date: Dec 8, 2022

Airbag light has stayed on even after a battery replacement. Check engine light now stays on for no apparent reason.That’s all,thanks

Incident date: Sep 10, 2021

Takata recall. The contact owns a 2003 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 15V046000 (Air Bags) however, the part to do the recall repair was unavailable. The vehicle was taken to the local dealer who stated the parts were not available and on backorder. ... Read more

Incident date: Oct 9, 2020

ON FRIDAY OCTOBER 9,2020 APPROX. 5:56 PM I WAS COMING OUT OF ACME PARKING LOT, STATIONARY AT TRAFFIC LIGHT AWAITING A GREEN LIGHT . ALL CAR WINDOWS WERE UP, AC ON. NEXT THING I KNEW I HEARD A "DING" AND BEFORE I KNEW IT, BOTH AIR BAGS DEPLOYED , SHATTERING PASSENGER GLOVE BOX APART, SENDING DEBRIS ... Read more

Incident date: Oct 17, 2020

DRIVER'S SEAT FRAME/BRACKET BROKE IN FRONT OF DRIVER'S SEAT, ALLOWING THE DRIVER SEAT TO LEAN DETACH FROM THE FLOORBOARD AND MOVE BACKWARD TOWARD THE REAR SEATS. WHEN RESEARCHING THIS SPECIFIC ISSUE, IT SEEMS THAT THIS IS A COMMON ISSUE AND IS AN OBVIOUS SAFETY DEFECT. IF THE DRIVER SEAT FRAME CANNO... Read more

Incident date: Sep 9, 2020

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS). THE CONTACT STATED WHILE HER HUSBAND WAS DRIVING 5 MPH, WHEN THE AIR BAGS DEPLOYED INDEPENDENTLY. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE DRIVER SUSTAIN... Read more

1 injured

Incident date: Sep 9, 2020

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE WAITING AT A DRIVE THRU, THE STEERING WHEEL AIR BAG AND FRONT PASSENGER AIR BAG ABRUPTLY DEPLOYED. THE CONTACT STATED THAT THERE WAS NO AIR BAG WARNING LIGHT ILLUMINATION BEFORE OR AFTER THE FAILURE OCCURRED. THERE WAS NO... Read more

1 injured

Incident date: Jul 1, 2020

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE FRONT DRIVER'S AND PASSENGER'S AIR BAGS DEPLOYED INDEPENDENTLY WITHOUT IMPACT OR WARNING. MTN VIEW CHRYSLER DODGE JEEP RAM (6276 ALABAMA HWY, RINGGOLD, GA 30736, (706) 935-2328) WAS CONTA... Read more

Incident date: Feb 28, 2020

JUST RECENTLY IN THE LAST THREE MONTHS FRONT PASSENGER WINDOW FELL WHILE DRIVING AND BACK DRIVER WINDOW FELL WHILE DRIVING WHILE IT WHAT SNOWING WHILE MY SON WAS IN THE CAR. HAVE A POPPING NOISE IN STEERING OR SOMEWHERE IN FRONT END. I CAN'T USE MY ACCELERATE BUTTON ON STEERING WHEEL WHILE IT'S IN... Read more

Incident date: Feb 28, 2020

Incident date: Mar 4, 2020

I STARTED MY JEEP, NOTICED MY HATCH WAS NOT CLOSED, GOT OUT WHILE IT WAS RUNNING, THE SECOND I CLOSED MY DRIVER DOOR, MY JEEP WENT INTO REVERSE ON ITS OWN, AND KEPT ACCELERATING HIGHER, THIS VEHICLE TOOK OFF VERY AGGRESSIVELY, LUCKILY MY WIFE WAS IN THE PASSENGER SEAT, SHE PUT IT IN NATURAL, AND SHU... Read more

Incident date: Mar 4, 2020

Incident date: Jan 23, 2020

ELECTRIC DOOR LOCK ON DRIVERS SIDE MAKES A LOUD BUZZING SOUND WHEN TRYING TO ENGAGE.

Incident date: Feb 27, 2019

FRONT SEAT BRACKETS FOR POWER SEATS SNAPPED AND SEPARATED CAUSING SEAT TO NO LONGER BE ATTACHED TO FLOOR. SEAT WOBBLES FROM SIDE TO SIDE ESPECIALLY IN CURVES AND TURNING. RENDERS SEATBELTS USELESS IN AN ACCIDENT.

Incident date: Sep 13, 2019

THE SHIFT CABLE IS RUBBING AGAINST THE FUEL LINE, AFTER 156000 MILES IT HAS WORN A HOLE IN THE LINE. DURING A RESENT VACATION I NOTICED THE SMELL OF GAS BUT COULD NOT TELL WHERE IT WAS COMING FROM. WHEN THE CAR WAS SHUT OFF IT WOULD STOP LEAKING. AFTER I WAS BACK I WAS USING THE CAR AGAIN BACKING UP... Read more

Incident date: Aug 12, 2019

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. WHILE THE VEHICLE WAS PARKED, THE DRIVER'S FRONTAL AIR BAG DEPLOYED INADVERTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. RICK HENDRICK JEEP CHRYSLER DODGE RAM FIAT (LOCATED AT 8333 RIVERS AVE, NORTH CHARLESTON, SC 29406, (843) 639-5475) WAS CONTA... Read more

Incident date: Aug 1, 2016

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE TURN SIGNALS MALFUNCTIONED AND THE FLASHER RELAY LASTED ONLY SIX MONTHS TO A YEAR. THE CONTACT ALSO STATED THE BRAKE LIGHTS WERE MALFUNCTIONING AND HAD A FAULTY DESIGN. THE LIGHTS CLIPPED INTO PLACE AND WOULD NOT WORK ON BU... Read more

Incident date: Aug 2, 2019

HYDRAULIC COOLING FAN QUIT. CAN RUN DIRECT POWER FROM BATTERY TO SOLENOID AND THE HYDRAULIC FAN SOLENOID WORKS BUT DOES NOT WORK WHEN VEHICLE IS RUNNING. CAUSED VEHICLE TO OVER HEAT AND NEED TO BE TOWED OFF THE HIGHWAY.

Incident date: May 26, 2019

WAS DRIVING ON THRUWAY AT 65 MPH, HIT A SLIGHT SEAM IN THE HIGHWAY AND THE ENTIRE FRONT END BEGAN TO SHAKE UNCONTROLLABLY, FORCING ME TO LEAVE THE HIGHWAY IMMEDIATELY AND STOP ON THE SIDE OF THE ROAD. AT ABOUT 10 MILES PER HOUR, THE SHAKING LESSENED AND ACTUALLY STOPPED. THINKING IT WAS A FLUKE OC... Read more

Incident date: May 26, 2019

Incident date: Dec 21, 2018

AIRBAG SENSOR CONTINUES TO BEEP

Incident date: Mar 13, 2019

I WAS DRIVING AND SMELLED BURNING. PULLED OVER ON A FOUR LANE HIGHWAY. I THEN SAW SMOKE. I DROVE A BLOCK AWAY TO A SAFE SPOT GOT OUT OF THE CAR AND CALLED 911. THE FIREFIGHTERS EXTINGUISHED AN ELECTRICAL FIRE THAT STARTED IN MY PASSENGER SIDE DOOR. THEY BELIEVE THE MOTOR IN MY DOOR CAUGHT FIRE. I HA... Read more

Fire

Incident date: Dec 24, 2018

I PURCHASED A 2003 JEEP GRAND CHEROKEE 11/27/18. ON 12/24/18 I STOPPED AT A STOP SIGN WHERE THE ROAD WAS ICY. I DID NOT HIT ANYTHING. WHEN I BEGAN DRIVING AGAIN I HEARD A "THUNK" NOISE AND THE VEHICLE FELT LIKE IT WAS STUCK IN 4 WHEEL DRIVE. I PULLED OVER TO THE SIDE OF THE ROAD TWICE, PUT THE VEHIC... Read more

Incident date: Dec 8, 2018

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. AFTER PARKING THE VEHICLE, IT WOULD NOT SHIFT INTO REVERSE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 138,000.

Incident date: Nov 17, 2018

WHILE THE CAR WAS STOPPED IN A PARKING LOT, THE IDLE SUDDENLY STARTED RACING AT WELL OVER 1000 RPM. EVEN MAX PRESSURE ON THE BRAKE PEDAL WAS NOT ENOUGH TO PREVENT THE CAR FROM MOVING. I SHIFTED INTO NEUTRAL FROM DRIVE TO PREVENT RUNNING OVER A PEDESTRIAN. THE IDLE RETURNED TO NORMAL SEVERAL SECONDS ... Read more

Incident date: Aug 8, 2018

TL* THE CONTACT OWNED A 2003 JEEP GRAND CHEROKEE. WHILE AT A STOP LIGHT, THE CONTACT'S VEHICLE WAS REAR ENDED. AS A RESULT, THE CONTACT CRASHED INTO THE PRECEDING VEHICLE. THE DRIVER'S SIDE AIR BAG FAILED TO DEPLOY AND THE SEAT BELT FAILED TO RETRACT. THE CONTACT SUSTAINED KNEE AND NECK INJURIES THA... Read more

Crash 2 injured

Incident date: Aug 8, 2018

Crash 2 injured

Incident date: Sep 11, 2018

I HAD NEW ORC MODULE AS PER RECALL RO6.PART NO CBSZRO65AA AIR BAG LIGHT STILL ON COMES AND GOES. HAD SCANNED GOT CODE P000201 LEFT FRONT SENSOR FAILURE..I FOUND THAT THE NEW MODULE ON WJ MODELS DISABLES THE FRONT SENSORS.THEY ARE NOT NEEDED. HELP!!!!!WENT TO DEALER HE WAS NO HELP.

Incident date: Aug 2, 2018

ENGINE STALLS WITHOUT WARNING, NUMEROUS PARTS REPLACED STILL PERSISTS. VERY DANGEROUS

Incident date: Jul 28, 2018

I'M 100% CONVINCED OUR VEHICLE FITS "DEATH WOBBLE" CONDITION. IF YOU HIT A BAD BUMP OR SERIES OF SMALL BUMPS, FRONT END SHIMMIES VIOLENTLY WITH STEERING WHEEL SHAKING BACK AND FORTH OUT OF CONTROL. CAN ONLY SLOW DOWN AS BRAKING DOESN'T SEEM TO HELP MUCH. IT HAPPENED TO MY WIFE 3X AND MYSELF 1X AL... Read more

Incident date: Jul 28, 2018

Incident date: Jun 6, 2018

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE STALLED. THE CONTACT COASTED TO THE SIDE OF THE ROAD, RESTARTED THE VEHICLE, AND DROVE HOME. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VE... Read more

Incident date: Jun 3, 2017

JEEP GRAND CHEROKEE RECALL.IT WAS IN MOTION DRIVING ON THE HIGHWAY. OCCUPANT RESTRAINT CONTROL MODULE IS RO6 / NHTSA 15V-046 OR M35 (12V-527) OR N13 (13V-040) I TOOK MY JEEP TO THE DEALERSHIP, THEY SAID IT WAS REPAIRED, I BELIEVED WHAT THEY SAID. I BELIEVE THEY FIXED IT AROUND 11/07/2016. THE SEATBE... Read more

Incident date: Jun 3, 2017

Incident date: Feb 27, 2018

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. WHILE THE CONTACT WAS SITTING IN HER VEHICLE, THE AIR BAGS INADVERTENTLY DEPLOYED WITHOUT WARNING OR IMPACT. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO THE DEALER (HELFMAN DODGE CHRYSLER JEEP RAM, 7720 KATY FWY, HOUSTON, TX 77024), BUT THEY WOUL... Read more

Incident date: Feb 3, 2018

TL* THE CONTACT OWNED A 2003 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE DROVE INTO A DITCH. THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO WARNING INDICATORS ILLUMINATED PRIOR TO THE FAILURE. THE PASSENGER SUSTAINED INJURIES AND WAS TAKEN TO THE HOSPITAL; HOWEVER, MEDICAL ATT... Read more

Crash 1 injured

Incident date: Jan 19, 2018

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE BLOWER MOTOR FAILED WHEN HE ATTEMPTED TO USE THE HEAT AND SMOKE APPEARED UNDERNEATH THE GLOVE COMPARTMENT BOX. THERE WERE NO WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT ME... Read more

Fire

Showing 50 of 890 complaints.

Technical Service Bulletins, 2003 JEEP GRAND CHEROKEE

98 manufacturer communications from 78 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

Component	Bulletins
103000 POWER TRAIN:AUTOMATIC TRANSMISSION	12
061000 ENGINE AND ENGINE COOLING:ENGINE	10
350000 EQUIPMENT	9
160000 STRUCTURE	9
110000 ELECTRICAL SYSTEM	8
140000 AIR BAGS	4
060000 ENGINE AND ENGINE COOLING	4
162000 STRUCTURE:BODY	4

100000 POWER TRAIN

Mechanical rocker arm, intake, 1.7 ratio.

350000 EQUIPMENT

Mechanical rocker arm, intake, 1.7 ratio.

116340 ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER

KEY, Master If replacing the key/FOBIK on a WJ, KJ, TJ, or PT Cruiser, use the "AC" NIC level part number. The "AB" NIC level will not program to these platforms. For all other platforms, if the "AB" NIC level will not program to the vehi

116340 ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER

350000 EQUIPMENT

Disinfectant Solution Recommended for COVID-19

160000 STRUCTURE

Disinfectant Solution Recommended for COVID-19

350000 EQUIPMENT

Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are nece

110000 ELECTRICAL SYSTEM

350000 EQUIPMENT

Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.

350000 EQUIPMENT

Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.

160000 STRUCTURE

Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.

160000 STRUCTURE

Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.

350000 EQUIPMENT

Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.

160000 STRUCTURE

Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.

160000 STRUCTURE

Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.

160000 STRUCTURE

Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.

060000 ENGINE AND ENGINE COOLING

Valve Body. These may cause over drive cycling.

210000 TRAILER HITCHES

The aftermarket trailer hitch on about 1,443,000 of the above vehicles may adversely affect the rear structure performance during certain low speed rear collisions. Vehicles equipped with a trailer hitch must be inspected and replaced if r

160000 STRUCTURE

350000 EQUIPMENT

1999-2004 JEEP GRAND CHEROKEE REAR STRUCTURE PERFORMANCE MAY BE ADVERSELY AFFECTED DURING CERTAIN LOW SPEED REAR COLLISIONS ON AFTERMARKET TRAILER HITCH *CN

060000 ENGINE AND ENGINE COOLING

Part Description: 5.7L Long Block Issue Description: This 5.7L Long Block Assembly is compatible with both EGR and Non-EGR applications. An EGR Block-Off Plate (53032739AA) must be ordered when installing this Long Block Assembly in a

060000 ENGINE AND ENGINE COOLING

160000 STRUCTURE

Part Description: Insulator on Lever Assy Manual Valve - Valve Body - RWD Transmission Issue Description: The manual valve insulator, attaching rivet and instruction sheet are now available as a kit. If the insulator requires replacemen

350000 EQUIPMENT

160000 STRUCTURE

140000 AIR BAGS

Advanced Field Action Communication ? M3511082012 Chrysler Group LLC (Chrysler) announced a safety recall on 2002 and 2003 model year (KJ) Jeep Liberty vehicles built through March 28, 2003 and 2002 through 2004 model year (WJ) Jeep Grand

110000 ELECTRICAL SYSTEM

140000 AIR BAGS

150100 SEAT BELTS:CRITICAL FASTENERS

110000 ELECTRICAL SYSTEM

140000 AIR BAGS

154000 SEAT BELTS:PRETENSIONER

210000 TRAILER HITCHES

Chrysler intends to inspect and, if necessary, replace aftermarket trailer hitches to ensure that any sharp edges or other puncture risks from the aftermarket mounting hardware are removed, free of charge (parts and labor). The parts requir

210000 TRAILER HITCHES

New CSN Advanced Communication ? N47062013 Chrysler Group LLC (Chrysler) announced a Customer Satisfaction Notification (CSN) on 1999 through 2004 Jeep? Grand Cherokee vehicles. Chrysler intends to inspect and, if necessary, replace after

210000 TRAILER HITCHES

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

82212076, 82203694 - Fabric Cleaner This "fabric cleaner" is not intended for sale in California, the otc states (Connecticut, Delaware, Massachusetts, Maine, New Hampshire, New Jersey, New York, Pennsylvania, Virginia, and Washington dc

110000 ELECTRICAL SYSTEM

MIL Illumination - DTC P1776 Solenoid Switch Valve Latched in LR Position

103000 POWER TRAIN:AUTOMATIC TRANSMISSION

POWERTRAIN CONTROL MODULE INITIALIZATION. *KB

103000 POWER TRAIN:AUTOMATIC TRANSMISSION

AUTOMATIC TRANSMISSION DIAGNOSTIC TEARDOWN PROCEDURE. VARIOUS MODELS INCLUDING THE 2004 RAM TRUCK, DURANGO, SEBRING CONVERTIBLE, CHEROKEE, VISION, NEON, AND VOYAGER. *TT *SC

100000 POWER TRAIN

45RFE/545RFE TRANS - DELAYED ENGAGEMENT DUE TO COOLER RETURN FILTER REPLACEMENT. *SC

357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER

AIR CONDITIONING (A/C) COOLING COIL ODOR. *TT

061000 ENGINE AND ENGINE COOLING:ENGINE

ENGINE OIL WEEPAGE AT THE ENGINE OIL FITLER ADAPTOR HOSE CONNECTION(S). *TT

060000 ENGINE AND ENGINE COOLING

NEW WATER PUMP FOR 3.7L ENGINE - NO LONGER COMMON WITH 4.7L. ADVANCED SERVICE INFORMATION #05-002. *TT

110000 ELECTRICAL SYSTEM

MIL (MALFUNCTION INDICATOR LAMP) ILLUMINATION FOR DTC'S (DIAGNOSTIC TROUBLE CODES) P0750, P0755, P0760, P0765, P0846, P0871 OR P0841. 2004-2005 JEEP CHEROKEE AND 2005 CHRYSLER 300/MAGNUM *SC

103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

POWERTRAIN CONTROL MODULE INITIALIZATION. *SC

061000 ENGINE AND ENGINE COOLING:ENGINE

WARM ENGINE ROUGH IDLE. 4.7L. *TT

012000 STEERING:COLUMN

POP/TRICK/CREAK SOUND IN STEERING COLUMN. *MJ *EH

110000 ELECTRICAL SYSTEM

MALFUNCTION INDICATOR LAMP (MIL) ILLUMINATION -DIAGNOSTIC TROUBLE CODE (DTC) P1776 SOLENOID SWITCH VALVE LATCHED IN LR POSITION. *MJ THIS BULLETIN REPLACES 21-008-04 DATED JUNE 1, 2004. *TT

162000 STRUCTURE:BODY

PASSENGER COMPARTMENT FLOOR WATER LEAK. *TT THIS BULLETIN SUPERSEDES BULLETIN 23-010-04 DATED 04-29-04. *TT

021520 SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT

SPECIAL BALL JOINT, ALLOWS ADJUSTMENT TO CASTER AND CAMBER ANGLES. *SLC THIS BULLETIN REPLACES 02-001-02 DATED 06/10/02. ALSO TO INCLUDE 2005 JEEP WRANGLER. *TT

020000 SUSPENSION

A SQUEAK OR SQUAWK-LIKE SOUND MAY BE PRESENT IN THE FRONT OR REAR SUSPENSION. *TT

132000 VISIBILITY:GLASS, SIDE/REAR

FLIP-UP GLASS MAY OPEN AFTER VEHICLE HAS BEEN EXPOSED TO VERY WET CONDITIONS. *TT *MJ

020000 SUSPENSION

SUSPENSION SQUEAK/SQUAWK - STABILIZER BUSHING. *MJ

162000 STRUCTURE:BODY

POPPING OR CLICKING-LIKE SOUND IN AREA OF FRONT SEAT FRAME. *TT

061000 ENGINE AND ENGINE COOLING:ENGINE

IRREGULAR ENGINE SNAPPING SOUND. *TT

138120 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:WINDSHIELD:ELECTRICAL HEATING ELEMENT

NEW HVAC SUB-ASSEMBLY REPLACES BLEND OR RECIRC DOOR COMPONENTS. *TT

114000 ELECTRICAL SYSTEM:WIRING

INTERMITTENT HORN CHIRP WHEN CUSTOMER ATTEMPTS TO ENTER OR UNLOCK VEHICLE. *MN

010000 STEERING

STEERING SHUDDER WHEN PERFORMING PARKING LOT MANEUVERS. *PH

100000 POWER TRAIN

HIGH SPEED GRUMBLE SOUND. *TT

063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL

NEW EVAPORATIVE CANISTER INLET FILTER FOR USE IN SEVERE DEBRIS ENVIRONMENTS. *TT

061000 ENGINE AND ENGINE COOLING:ENGINE

4.0L ROUGH ENGINE IDLE AFTER RESTART FOLLOWING A HOT SOAK. *TT

103000 POWER TRAIN:AUTOMATIC TRANSMISSION

HIGH SPEED GRUMBLE SOUND. *TT

106000 POWER TRAIN:AXLE ASSEMBLY

FLUID WEEPAGE PAST REAR AXLE VENT LINE JIGGLE CAP. *TT

061000 ENGINE AND ENGINE COOLING:ENGINE

MALFUNCTION INDICATOR LAMP (MIL) ILLUMINATION, DIAGNOSTIC TROUBLE CODE (DTC) P0110, FUEL GAUGE STUCK, IMPROVED COLD ENGINE PERFORMANCE. *TT

103000 POWER TRAIN:AUTOMATIC TRANSMISSION

DELAYED OR TEMPORARY LOSS OF TRANSMISSION ENGAGEMENT AFTER INITIAL START UP ON VARIOUS MODELS INCLUDING THE 2004 PACIFICA, SEBRING CONVERTIBLE, SEBRING SEDAN, INTREPID AND 2003 SX2.0. *TT

061000 ENGINE AND ENGINE COOLING:ENGINE

4.0L MULTIPLE CYLINDER MISFIRE. *TT

101000 POWER TRAIN:CLUTCH ASSEMBLY

CLUTCH SLIPPING. 2004 CHEROKEE INCLUDED. *TT

103000 POWER TRAIN:AUTOMATIC TRANSMISSION

NEW FASTENERS TO PREVENT POSSIBLE 42RLE TRANSMISSION FLUID WEEPAGE. *TT

103000 POWER TRAIN:AUTOMATIC TRANSMISSION

TRANSMISSION HARSH 4-3 DOWNSHIFT. *TT

180000 VEHICLE SPEED CONTROL

TRANSMISSION SHIFT/SPEED CONTROL IMPROVEMENTS/POSSIBLE MALFUNCTION INDICATOR LAMP ILLUMINATION. *TT

061000 ENGINE AND ENGINE COOLING:ENGINE

MALFUNCTION INDICATOR LAMP (MIL) ILLUMINATION, DIAGNOSTIC TROUBLE CODE (DTC) P0110, FUEL GAUGE STUCK, IMPROVED COLD ENGINE PERFORMANCE. *TT

140000 AIR BAGS

NEW AIRBAG CONTROL MODULE OPTIMIZED FOR CURRENT AND PRIOR MODEL YEAR USE. *TT

110000 ELECTRICAL SYSTEM

INTRUSION ALARM WHEN IN ITS ARMED MODE MAY CAUSE A FALSE ALARM. *TT

162000 STRUCTURE:BODY

WIND-LIKE SOUND AT TOP REAR CORNER OF FRONT DOOR. *TT

162000 STRUCTURE:BODY

OPTIMUM ROOF RACK CROSS BAR POSITION TO PREVENT AIR TURBULENCE CONCERNS. *TT

010000 STEERING

POP/TICK SOUND IN STEERING WHEEL AREA. *TT *MJ

353000 EQUIPMENT:ELECTRICAL

REMOTE KEYLESS ENTRY (RKE) FOB ONLY OPERATES AT CLOSE RANGE ON DRIVER SIDE OF VEHICLE. *TT

100000 POWER TRAIN

TRANSMISSION SHIFT / SPEED CONTROL IMPROVEMENTS / POSSIBLE MALFUNCTION INDICATOR LAMP ILLUMINATION. *TT

061000 ENGINE AND ENGINE COOLING:ENGINE

TRANSIENT GRUMBLE SOUND OR RATTLE THAT INTERMITTENTLY OCCURS DURING LIFT-THROTTLE OR COAST CONDITION WHILE THE TORQUE CONVERTER IS LOCKED. *TT

180000 VEHICLE SPEED CONTROL

TRANSMISSION SHIFT/SPEED CONTROL IMPROVEMENTS. *JB

010000 STEERING

POWER STEERING MOAN OR WHINE-LIKE SOUND WHEN TURNING. *TT

103000 POWER TRAIN:AUTOMATIC TRANSMISSION

MALFUNCTION INDICATOR LAMP ILLUMINATED AND THE TRANSMISSION MAY OPERATE IN IT'S DEFAULT MODE OF SECOND GEAR. *TT

061000 ENGINE AND ENGINE COOLING:ENGINE

DUTY CYCLE PURGE SOLENOID CAUSES A TICKING-LIKE SOUND FROM ENGINE COMPARTMENT. *TT

103000 POWER TRAIN:AUTOMATIC TRANSMISSION

MALFUNCTION INDICATOR LAMP ILLUMINATION AND THE TRANSMISSION MAY OPERATE IN ITS DEFAULT MODE OF SECOND GEAR. *TT

190000 TIRES

TPM SYSTEM PERFORMANCE AFFECTED WHEN LARGE AMBIENT TEMPERATURE CHANGES OCCUR. *TT

103000 POWER TRAIN:AUTOMATIC TRANSMISSION

RECOMMENDED STEPS TO CONFIRM THE SAFE AND PROPER ENGAGEMENT OF THE PARK POSITION ON THE VEHICLE'S AUTOMATIC TRANSMISSION. *TT

330000 INTERIOR LIGHTING

THE MALFUNCTION INDICATOR LAMP (MIL) MAY ILLUMINATE DUE TO ERRONEOUS DETECTION OF A SMALL LEAK IN THE VEHICLE'S EVAPORATIVE SYSTEM. *TT

103000 POWER TRAIN:AUTOMATIC TRANSMISSION

THE TRANSMISSION MAY OVERHEAT DUE TO A RESTRICTION IN THE TORQUE CONVERTER DRAIN BACK VALVE AND MAY CAUSE DAMAGE TO THE TRANSMISSION. *TT

103700 POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER

CUSTOMER SATISFACTION NOTIFICATION - 3/8" TORQUE CONVERTER DRAIN BACK VALVE. *TT

103000 POWER TRAIN:AUTOMATIC TRANSMISSION

THE TRANSMISSION MAY OVERHEAT DUE TO A RESTRICTION IN THE TORQUE CONVERTER DRAIN BACK VALVE. *TT

061000 ENGINE AND ENGINE COOLING:ENGINE

4.0L CRANKSHAFT BURR. *TT

353000 EQUIPMENT:ELECTRICAL

OVERHEAD CONSOLE ELECTRONIC VEHICLE INFORMATION CENTER (EVIC) MAY HAVE THE SERVICE INTERVAL FEATURE SET HIGHER THAN 6,000 MILES, ON CERTAIN EARLY 2003 MODELS. *TT

354300 EQUIPMENT:MECHANICAL:CARRIER/RACK

SUBJECT REGARDING OPTIMUM ROOF RACK CROSS BAR POSITION TO PREVENT AIR TURBULENCE CONCERNS. *TT

103000 POWER TRAIN:AUTOMATIC TRANSMISSION

SUBJECT REGARDING REVISION IN DIAGNOSTIC PROCEDURES AND LABOR OPERATION TIMES FOR RE TRANSMISSIONS. *TT

980000 UNKNOWN OR OTHER

FLASH PROGRAMMING FAILURE RECOVERY. *SLC

980000 UNKNOWN OR OTHER

CHROME WHEEL CARE. *SLC

NHTSA Safety Investigations, JEEP GRAND CHEROKEE

Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.

RQ, Open , Model Year: 2022

Recall 23V-413 Post Remedy Failures

On June 8, 2023, Fiat Chrysler Automobiles US, LLC (FCA) filed Safety Recall 23V-413 affecting certain 2022–2023 Jeep Grand Cherokee and2021–2023 Jeep Grand Cherokee L vehicles to address rear coil springs that may not have been properly installed during vehicle production. An improperly install... Read more

PE, Closed , Model Year: 2014

False Positive Automated Braking

On June 1, 2015, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE15-021 to investigate 9 complaints alleging incidents of unintended braking in model year (MY) 2014 Jeep Grand Cherokee vehicles, including 2 alleging incidents of full ABS braking.ODI expanded the scope to in... Read more

RQ, Closed , Model Year: 2002

Jeep inadvertent air bag deployment

The Office of Defects Investigation (ODI) opened an investigation based on consumer allegations of inadvertent air bag deployments (IABD) occurring after the recall remedy for NHTSA recall 12V-527 had been installed on recalled model year (MY ) 2002-2003 Jeep Liberty and MY 2002-2004 Jeep Grand Cher... okee vehicles manufactured by Fiat Chrysler Automobiles (FCA).The recall was in response to the Office of Defects Investigation (ODI) investigation EA12-001 during which data provided by FCA indicate that the air bag circuitry inside the Occupant Restraint Control (ORC) module can degrade. ORC degradation can result in an inadvertent air bag deployment, without a crash or impact, while the vehicle is being operated.An IABD may involve frontal, side and belt pretensioner devices, and may result in injuries consisting of burns, cuts and bruises to the upper body region, and or the potential for a loss of control and or crash.The remedy FCA developed for 12V-527 consisted of installing an in-line jumper harness with an integrated electrical filter for the circuits that connect to the air bag modules (squib circuits).This filter is intended to eliminate transient electrical spikes to the ORC which FCA asserted are responsible for the IABDs.ODI has identified a total of 9 NHTSA complaints across all affected vehicles indicating an IABD event occurring after the vehicle had previously been remedied under 12V-527.In addition, FCA reported 12 additional complaints of post-remedy IABD events. The IABD events took place both while driving and while the vehicle was stationary. Six customers incurred injuries consistent with air bag deployments however no crashes were reported.As a response to this investigation, FCA has issued 2 new recalls involving the IABD.On January 27, 2015 FCA notified ODI that it would conduct a safety recall (15V-046) to remedy potential IABD events occurring in 753,176 MY02-03 Jeep Liberty vehicles built through 03/28/03 and MY 2002-2004 Jeep Grand Cherokee vehicles built through 5/23/03.Note that this recall, which was scoped based on field IABD events does not include all MY 2003 Liberty or MY 2004 Grand Cherokee manufactured with the same level ORC module.According to FCA, the ORC degradation and subsequent electrical overstress condition that causes the air bags to deploy inadvertently is not fully remedied with the filter installed during the 12V-527 campaign.To remedy IABDs under 15V-046, FCA will install a new design ORC module using a next generation electrical architecture.The next generation architecture has been used in other non-subject vehicles for many years without evidence of IABD events occurring.In addition to this recall, on October 15, 2015 FCA advised NHTSA that it would conduct safety recall 15V-673 to remedy potential IABD events in the remaining 284,089 MY 2003 Jeep Liberty and MY 2004 Jeep Grand Cherokee vehicles manufactured with the earlier generation ORC module that were not previously recalled.FCA initially did not recall these populations due to the lack of known IABD events.However, FCA is now aware of 7 IABD events occurring in this population. After consultation with ODI regarding the long term durability and noise toughness of the earlier ORC architecture, FCA decided to recall this population also.The recall actions initiated by the manufacturer address the safety risks identified by the investigation.Accordingly, the investigation is closed.The ODI reports cited above can be reviewed at http://www-odi.nhtsa.dot.gov/owners/SearchSafetyIssues under the following identification (ODI) numbers: 10622092, 10629705, 10619008, 10618842, 10626762, 106404Read more

PE, Closed , Model Year: 2012

Power steering hose failure

The Office of Defects Investigation (ODI) analyzed complaint data provided by Chrysler as well as complaints submitted to ODI from consumers. ODI's analysis identified a total of 24 unique reports indicating power steering hose blow-offs resulting from a dislodged power steering cooler turbulator fi... n in some early production vehicles.According to Chrysler, a dislodged fin can occur when the turbulator is inserted into the power steering cooler or loaded into the assembly machine.A dislodged fin may block the flow of power steering fluid creating excess back-pressure in the power steering system leading to the possibility of a return hose blow-off.Chrysler and its power steering cooler supplier, Dana, modified the cooler assembly process to address factors that may contribute to hose blow-offs. The redesigned turbulator assembly stations were completely implemented in production by April 2012.During PE12-020, Chrysler identified occurrences where the power steering return hose may blow-off at the power steering cooler.This is a condition that typically occurs early in the life of the vehicle with 65% occurring at less than 2,000 miles and 96% occurring with less than 8,000 miles. The data also shows that 88% of the conditions occurred with less than 4 months in service. Over 50% of the blow-off complaints occurred on vehicles with build dates between November 22, 2011 and December 23, 2011. None of the conditions occurred with more than 12,000 miles or 7 months in service. Chrysler?s complaint analysis indicates up-to 14 additional vehicles may experience the hose blow off condition.None of the 24 unique reports with the hose blow-off condition alleged smoke or fire in the engine compartment. In the event of a blow-off, it is highly unlikely for power steering fluid to reach any of the ignition sources in the engine compartment and result in an engine fire. Complaint analysis identified five reports alleging engine compartment fires that resulted from other or unknown causes, including one attributed to an overheated transmission fluid. Two fires of unknown cause cited in the opening resume for PE12-020 involved vehicles equipped with V8 SRT 6.4L engines which are not equipped with the steering system affected by the turbulator fin concern. ODI will continue to monitor field experience in Jeep Grand Cherokee vehicles equipped with that engine.There have been no reports of loss of steering control, crashes or injuries as result of this condition.Additionally, all affected vehicles that may have experienced a hose blow-off condition were repaired under Chrysler?s 3 year/36,000 mile manufacturer?s warranty at no cost to the owner and supplier?s process improvements put in place have eliminated the likelihood of power steering hose blow offs. There is no indication of loss of motive power or unreasonable safety risk associated with the alleged defect in the subject vehicles. This preliminary evaluation is closed.The ODI reports cited above can be viewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers (ODI Nos.): 10465379, 10461736, 10459178.Read more

PE, Closed , Model Year: 1993

Crash Related Fuel Tank Fires

NHTSA has conducted extensive analysis of the data regarding fuel tank integrity for the model year (MY) 1993-2004 Jeep Grand Cherokee (JGC). As a result of that work, the agency has decided to upgrade its safety defect investigation to an Engineering Analysis and to expand the scope of vehicles inc... luded in the investigation. NHTSA's assessment of the data collected during this investigation indicates that rear-impact-related tank failures and vehicle fires are more prevalent in the JGC than in the non-Jeep peer vehicles. In addition, the agency's analysis of its FARS data for the peer vehicles and three Jeep models shows a higher incidence of rear-impact, fatal fire crashes for the Jeep products.PE10-031 had focused on the fuel tank system integrity of the JGC vehicles during rear-end collisions and impacts.The fuel tank is located at the rear of the vehicle, between the bumper and axle, and is manufactured from a plastic material (HDPE).Three peer vehicles (across the same MY range as the JGC) were identified for comparative assessment: the Chevrolet Blazer, Ford Explorer, and Toyota 4Runner.ODI has collected and assessed a significant volume of data for the JGC and three peer vehicles under the Defect Petition (DP) 09-005 and PE10-031, much of which was either provided by the petitioner or by the subject and peer manufacturers in response to ODI's information request letters.NHTSA has also utilized its FARS database.Fatal crash data was collected for the JGC and its three peers, along with data for two other Jeep vehicles, the Cherokee and Liberty, which were also manufactured with rear mounted fuel tanks and assessed by ODI as Jeep peer vehicles.Based on the agency's current analysis, ODI is upgrading its investigation to determine whether the subject vehicles contain a defect that presents an unreasonable risk to safety.The subject vehicles for EA12-005 will be MY 1993-2004 JGC, MY 1993-2001 Cherokee, and MY 2002-2007 Liberty; the estimated production volumes for these vehicles is approximately 5.1 million, although attrition is a factor for the older vehicles.Please note that the counts shown in the above failure report summary are for the JGC only (values shown in the total column are unique).Data for the other Jeep models and possibly other peer models will be collected during the investigation.The ODI reports cited above can be reviewed online at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification (ODI) numbers:506249, 549376, 734783, 869217, 10009553, 10335943, 10351589, 10351980, 10357528.Read more

DP, Closed , Model Year: 1993

Fuel Storage System Crash Related Fires

In a letter dated October 2, 2009, the Center for Auto Safety (CAS) petitioned NHTSA to open a defect investigation and recall model year 1993-2004 Jeep Grand Cherokees.CAS alleged that the subject vehicles have defective fuel tank storage systems that present a fire hazard in crashes. CAS alleged t... hat the plastic fuel tank's placement behind the rear axle and below the rear bumper, and the lack of adequate shielding, make it more vulnerable to rupture or leakage from a rear-impact by another vehicle (including damage from other components located on the Grand Cherokee), or in the case of rollover crashes, from other external objects.CAS also alleged that the fuel filler neck tears off in crashes.In its petition, CAS cites data from NHTSA's Fatality Analysis Reporting System (FARS) showing 172 fatal fire crashes with 254 fatalities involving the subject vehicles from calendar years 1992 through 2008.CAS stated that there have been at least 44 crashes with 64 total fatalities (subject and non-subject vehicles) where fire was entered as the Most Harmful Event (MHE) in the FARS database.In response to the CAS petition, ODI made a preliminary examination of available data.FARS data showed 2,988 occupants of the subject vehicles have died in crashes since 1992.Of those, 55 died in 44 crashes where fire was listed as the Most Harmful Event.Identifying crashes most likely associated with the alleged defect as described by CAS (defined as the subject vehicle being struck at the 5, 6 or 7 o'clock positions) isolated 10 crashes with 13 occupant fatalities.ODI also reviewed the Vehicle Owner Questionnaires (VOQ) database and identified 12 reports alleging A) a post-crash fuel tank leak and/or B) a post-crash fire potentially related to a fuel tank leak.Of the 12 reports, 10 involved fires (two involved fuel leaks only) with 9 alleged injuries and 1 alleged fatality.The existence of these post-crash fires does not, by itself, establish a defect trend.Further review and investigation into these incidents is needed to determine the existence of any relationship between the alleged defect and each fire or leak.It should be noted that ODI also conducted a preliminary review of the Early Warning Reporting (EWR) data that did not find the subject vehicles to be over-represented for post-crash fires.ODI's initial review neither supports nor excludes the possibility that a defect exists in the subject vehicles.However, ODI has always taken the position that vehicle fires pose a significant safety risk.Accordingly, ODI has granted the petition to further investigate the conditions associated with post-crash fires in these vehicles.Read more

EA, Closed , Model Year: 2000

FAN BLADE FAILURE (ENGINE COOLING FAN)

DAIMLERCHRYSLER CORPORATION (DCC) HAS NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL (06V199) OF CERTAIN JEEP GRAND CHEROKEE VEHICLES TO REPLACE THE ENGINE'S ELECTRIC MOTOR DRIVEN COOLING FAN. THE 182,875 VEHICLES INCLUDED IN THE RECALL ARE MODEL YEAR (MY) 2002 EQUIPPED WITH 4.0 LITER (SIX... Read more

PE, Closed , Model Year: 2002

ENGINE COOLING FAN BLADE FAILURE

THIS INVESTIGATION WAS OPENED ON JULY 13, 2005, BASED ON FOUR ODI CONSUMER REPORTS.ODI CONTACTED ALL OF THOSE COMPLAINANTS AND EACH OF THEM REPORTED THAT PIECES OF THE BROKEN FAN BLADE HAD DAMAGED THE RADIATOR AND PENETRATED THROUGH THE PROTECTIVE FAN SHROUD.SINCE OPENING THE INVESTIGATION, ODI HAS ... Read more

EA, Closed , Model Year: 1993

HOOD LATCH FAILURE

ODI OPENED EA02-029 TO DETERMINE WHETHER A SAFETY-RELATED DEFECT TREND EXISTED IN THE MY 1997 JEEP GRAND CHEROKEE HOOD LATCH ASSEMBLIES.DURING EA02-029, THERE WAS NO SPECIFIC FAILURE MECHANISM IDENTIFIED THAT COULD DIFFERENTIATE THE MY 1997 VEHICLES FROM OTHER VEHICLES CONTAINING THIS SAME HOOD LATC... Read more

PE, Closed , Model Year: 1996

HOOD LATCH

There is no summary currently available

EA, Closed , Model Year: 1993

ROLL-AWAY IN REVERSE WHEN PARKED

DAIMLERCHRYSLER HAS RECALLED THE ZJ MODELS TO INCORPORATE A SECONDARY DETENT SPRING INTO THE SHIFTER.EVEN THOUGH THE WJ 6 CYL. VEHICLES USE THE SAME MANUAL DETENT LEVER THAT AS THE VEHICLES IN THE RECALL POPULATION, ODI BELIEVES THAT THE WJ REDESIGNED SHIFTER, WHICH IMPROVES FLOOR SHIFTER FUNCTIONAL... Read more

PE, Closed , Model Year: 1995

INADVERTENT ROLLAWAY IN REVERSE PARK

DP, Closed , Model Year: 1993

VISCOUS COUPLING FAILURE

ALLEGED THAT THE VISCOUS COUPLING IN THE TRANSFER CASE OF HIS 1993 GRAND CHEROKEE VEHICLE FAILED WHICH AFFECTED STEERING, BRAKING AND STARTING OF THE VEHICLE.

EA, Closed , Model Year: 1993

QCK-CONNECT FUEL LINE FAIL

There is no summary currently available

EA, Closed , Model Year: 1993

FUEL TANK LEAKAGE

There is no summary currently available

PE, Closed , Model Year: 1994

QUICK-CONNECT FUEL LINE FAILURE

There is no summary currently available

PE, Closed , Model Year: 1993

STEERING SHAFT FAILURE

There is no summary currently available

PE, Closed , Model Year: 1993

FUEL TANK LEAKAGE

There is no summary currently available

PE, Closed , Model Year: 1993

REAR LIFTGATE LATCH

There is no summary currently available

JEEP GRAND CHEROKEE - All Years Overview

Complete safety history for the JEEP GRAND CHEROKEE across all model years (1993, 2026).

326 Total Recalls

40,113 Total Complaints

19 Investigations

2,820 Reported Crashes

845 Reported Fires

85 Reported Deaths

JEEP GRAND CHEROKEE - Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year	Recalls	Complaints
2026	5	23	View
2025	3	136	View
2024	15	439	View
2023	20	681	View
2022	12	482	View
2021	12	670	View
2020	3	363	View
2019	7	544	View
2018	11	1,223	View
2017	6	566	View
2016	9	440	View
2015	10	1,768	View
2014	19	3,405	View
2013	10	1,117	View
2012	11	2,329	View
2011	6	2,425	View
2010	5	171	View
2009	3	195	View
2008	5	990	View
2007	7	1,478	View
2006	6	1,754	View
2005	5	2,733	View
2004	14	1,572	View
2003 (current)	10	890
2002	16	1,771	View
2001	10	1,128	View
2000	12	1,855	View
1999	10	2,319	View
1998	10	1,349	View
1997	11	1,433	View
1996	12	1,250	View
1995	11	983	View
1994	8	775	View
1993	12	784	View
1992	0	4	View
1991	0	7	View
1990	0	5	View
1989	0	7	View

Other JEEP Models

Model	Recalls	Complaints
WRANGLER	313	22,084	View
CHEROKEE	297	20,619	View
WAGONEER	96	662	View
LIBERTY	92	11,701	View
COMPASS	53	5,936	View
GRAND WAGONEER	53	298	View
GLADIATOR	45	1,287	View
RENEGADE	34	3,433	View

Vehicle Safety

Consumer Safety

Infrastructure

Public Health

2003 JEEP GRAND CHEROKEE

Complaint Statistics

Top Reported Components

Technical Service Bulletins, 2003 JEEP GRAND CHEROKEE

Most Affected Components

NHTSA Safety Investigations, JEEP GRAND CHEROKEE

JEEP GRAND CHEROKEE - All Years Overview

JEEP GRAND CHEROKEE - Year by Year

Other JEEP Models