ELECTRICAL SYSTEM:IGNITION
Defect Description
Chrysler Group LLC (Chrysler) is recalling certain model year 2008 Chrysler 300 vehicles manufactured May 31, 2007, to May 12, 2008, Dodge Magnum vehicles manufactured May 23, 2007, to May 12, 2008, Dodge Charger vehicles manufactured May 24, 2007, to May 12, 2008, Jeep Commander vehicles manufactur
... ed April 3, 2007, to May 12, 2008, and Jeep Grand Cherokee vehicles manufactured March 21, 2007, to May 12, 2008. In the affected vehicles, the ignition key (FOBIK) may not return to the "ON" position after being rotated to the "START" position, instead sticking between the two positions. Potentially, while the vehicle is being driven, the ignition may inadvertently move through the "RUN" position to the "ACCESSORY" or "OFF" ignition position, turning off the engine.Read moreConsequence
If the ignition stays between "START" and "ON" positions it could cause loss of certain electrical functions. If the ignition key inadvertently moves into the "OFF" or "ACCESSORY" position, the engine will turn off, which will then depower various key safety systems including but not limited to air
... bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.Read moreRemedy
Chrysler will notify owners, and dealers will replace the ignition switch and key FOBs, free of charge. The recall began August 19, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P57.
292,798 vehicles affected
Manufacturer: Chrysler Group LLC
ELECTRICAL SYSTEM
Defect Description
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in a
... n unintentional shifting of the transfer case into the neutral position.Read moreConsequence
If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Remedy
Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
295,345 vehicles affected
Manufacturer: Chrysler Group LLC
POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)
Defect Description
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in a
... n unintentional shifting of the transfer case into the neutral position.Read moreConsequence
If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Remedy
Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
295,345 vehicles affected
Manufacturer: Chrysler Group LLC
SUSPENSION
Defect Description
ROCK KRAWLER IS RECALLING 44 PERFORMANCE SUSPENSION SYSTEMS SOLD AS AFTERMARKET EQUIPMENT FOR USE ON THE VEHICLE LISTED ABOVE. THESE SUSPENSION SYSTEMS WERE PRODUCED WITH GRADE 2 CARRIAGE BOLTS INSTEAD OF THE PROPER GRADE 5 CARRIAGE BOLTS. THE IMPROPER GRADE 2 CARRIAGE BOLTS COULD EXPERIENCE A LOS
... S OF CLAMPING FORCE FOR THE BOTTOM STRUT FORK.Read moreConsequence
THIS CONDITION COULD CAUSE A LOSS OF EFFECTIVE LIFT AND LOWERING OF THE AFFECTED VEHICLE, POSSIBLY CREATING THE DRIVER TO PANIC WHICH COULD POSSIBLY LEAD TO A VEHICLE CRASH.
Remedy
ROCK KRAWLER WILL NOTIFY OWNERS AND PROVIDE A FREE REMEDY. THE SAFETY RECALL BEGAN ON OCTOBER 15. 2008. ALL THE AFFECTED UNTITS HAVE BEEN REMEDIED. OWNERS MAY CONTACT ROCK KRAWLER AT 1-518-270-9822.
44 vehicles affected
Manufacturer: ROCK KRAWLER/PURE PERFORMANCE GROUP, INC
VISIBILITY:WINDSHIELD WIPER/WASHER
Defect Description
CHRYSLER IS RECALLING 1,338 MY 2008 JEEP GRAND CHEROKEE AND COMMANDER VEHICLES. THE FRONT CONTROL MODULE MAY HAVE BEEN INCORRECTLY MANUFACTURED.
Consequence
THIS COULD CAUSE THE ENGINE TO STALL WHILE DRIVING OR NOT TO START AND/OR CAUSE THE WINDSHIELD WIPERS TO BECOME INOPERATIVE. ENGINE STALLING OR INOPERATIVE WIPERS COULD CAUSE A CRASH WITHOUT WARNING.
Remedy
DEALERS WILL INSPECT THE MODULE AND REPLACE IT IF NECESSARY. THE RECALL BEGAN ON FEBRUARY 18, 2008. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
1,338 vehicles affected
Manufacturer: CHRYSLER LLC
ELECTRICAL SYSTEM
Defect Description
CHRYSLER IS RECALLING 1,338 MY 2008 JEEP GRAND CHEROKEE AND COMMANDER VEHICLES. THE FRONT CONTROL MODULE MAY HAVE BEEN INCORRECTLY MANUFACTURED.
Consequence
THIS COULD CAUSE THE ENGINE TO STALL WHILE DRIVING OR NOT TO START AND/OR CAUSE THE WINDSHIELD WIPERS TO BECOME INOPERATIVE. ENGINE STALLING OR INOPERATIVE WIPERS COULD CAUSE A CRASH WITHOUT WARNING.
Remedy
DEALERS WILL INSPECT THE MODULE AND REPLACE IT IF NECESSARY. THE RECALL BEGAN ON FEBRUARY 18, 2008. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
1,338 vehicles affected
Manufacturer: CHRYSLER LLC
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
Defect Description
ON CERTAIN SPORT UTILITY VEHICLES, FRONT BRAKE CALIPERS IN A CERTAIN LOT MAY HAVE BEEN MANUFACTURED FROM GRAY IRON INSTEAD OF DUCTILE IRON AS DESIGNED AND COULD FRACTURE WITHOUT WARNING.
Consequence
THIS WOULD INCREASE THE VEHICLE'S STOPPING DISTANCE AND COULD CAUSE A CRASH.
Remedy
DEALERS WILL INSPECT THE FRONT BRAKE CALIPERS TO SEE IF THEY FALL INTO THIS LOT AND, IF SO, WILL REPLACE THEM FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 22, 2007. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
28,755 vehicles affected
Manufacturer: DAIMLERCHRYSLER CORPORATION
Complaint Statistics
990 total complaints
35 crashes 10 fires 13 injuries
Top Reported Components
| Component | Complaints |
|---|
| ELECTRICAL SYSTEM | 456 |
| ENGINE | 107 |
| POWER TRAIN | 65 |
| AIR BAGS | 40 |
| UNKNOWN OR OTHER | 35 |
| ENGINE AND ENGINE COOLING | 32 |
| VEHICLE SPEED CONTROL | 26 |
| STEERING | 24 |
| SERVICE BRAKES | 20 |
| EXTERIOR LIGHTING | 17 |
Incident date: Feb 16, 2026
The contact owns a 2008 Jeep Grand Cherokee. The contact stated that the vehicle was started in the driveway but immediately turned off. The vehicle was restarted and shifted into reverse(R); however, the vehicle drove forward instead. The vehicle was immediately turned off to avoid a crash. The fol
... lowing day, while attempting to start the vehicle, the ignition failed to immediately respond while starting the vehicle. The vehicle was towed to a certified mechanic and was diagnosed with ignition failure. The contact was informed that the ignition switch needed to be replaced. The contact became aware of NHTSA Campaign Number: 14V567000 (Electrical System); however, the VIN was not included. The vehicle was not repaired. The dealer was contacted and confirmed that the VIN was not under recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 155,330.Read more
Incident date: Feb 16, 2026
The contact owns a 2008 Jeep Grand Cherokee. The contact stated that the vehicle was started in the driveway but immediately turned off. The vehicle was restarted and shifted into reverse(R); however, the vehicle drove forward instead. The vehicle was immediately turned off to avoid a crash. The fol
... lowing day, while attempting to start the vehicle, the ignition failed to immediately respond while starting the vehicle. The vehicle was towed to a certified mechanic and was diagnosed with ignition failure. The contact was informed that the ignition switch needed to be replaced. The contact became aware of NHTSA Campaign Number: 14V567000 (Electrical System); however, the VIN was not included. The vehicle was not repaired. The dealer was contacted and confirmed that the VIN was not under recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 155,330.Read more
Incident date: Jan 28, 2026
5.7L Hemi Engine fire. The primary cause was a wire harness retention clip failure that allows the starter wiring harness to lay on the steering column. As it turns, it cuts into the harness and provides battery voltage to the steering column. In my case, there was a power steering fluid leak combi
... ned with the electrified steering assembly started a fire. Any similar combustible fluid would have the same result. It may be a potential recall that should be investigated. VIN 8C244809. Incident occurred on 1-28-26. I have video footage of the issue if needed.Read more
Fire
Incident date: Jan 28, 2026
5.7L Hemi Engine fire. The primary cause was a wire harness retention clip failure that allows the starter wiring harness to lay on the steering column. As it turns, it cuts into the harness and provides battery voltage to the steering column. In my case, there was a power steering fluid leak combi
... ned with the electrified steering assembly started a fire. Any similar combustible fluid would have the same result. It may be a potential recall that should be investigated. VIN 8C244809. Incident occurred on 1-28-26. I have video footage of the issue if needed.Read more
Fire
Incident date: Jan 28, 2026
5.7L Hemi Engine fire. The primary cause was a wire harness retention clip failure that allows the starter wiring harness to lay on the steering column. As it turns, it cuts into the harness and provides battery voltage to the steering column. In my case, there was a power steering fluid leak combi
... ned with the electrified steering assembly started a fire. Any similar combustible fluid would have the same result. It may be a potential recall that should be investigated. VIN 8C244809. Incident occurred on 1-28-26. I have video footage of the issue if needed.Read more
Fire
Incident date: Feb 7, 2026
Driver's steering wheel airbag malfunctioned and deployed unexpectedly while backing into a parking space. Safety of passengers through potential of bodily injury and car crash due to lack of sight and sudden explosion/deployment of airbag while car is actively being driven could have been causedby
... this malfunction. Various incidents of this safety issue have been reported, but no recalls have been officiated yet for this specific year and model. Vehicle has not inspected yet, it just occurred this morning. Insurance was notified, but said it needed to be inspected by a mechanic or dealership. Airbag light came on today for the first time while driving home and then airbag malfunctioned/deployed while parking.Read more
Incident date: Apr 19, 2025
When driving it will randomly shift into 4th gear very hard and stay in 4th until you turn it off. It will happen at any speed and be fine for months or do have the issues consistently for long period of time then stop. It happens with no pattern or related reasons.
Incident date: Dec 12, 2024
Dear Sirs: Two months ago I went to the local Jeep Dealer (Taraborelli, in Bariloche, Argentina) asking for 4 incomplete recalls. Two were completed but, in particular the number 57, the local dealer informed me that they asked MOPAR for spare parts (CDBOH113 -680050499AA- and CBTTP578AA and CBTTP5
... 7LAA) without any response from MOPAR. To my surprise the recalls appear now as "completed"! The dealer received my complaint and asked me to report the problem. They are waiting for the spare parts to complete recall repairing. What I'm expected to do about this problem?. Original recals were N11, N23, P57 and P73, those related with software were resolved but for P57 they required spare parts to MOPAR it is very important affecting the driving. I do appreciate your response asap. Thanks in advance [XXX] 2008 Jeep Grand Cherokee Limited, 3.0 CRD VIN [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)Read more
Incident date: Dec 12, 2024
Dear Sirs: Two months ago I went to the local Jeep Dealer (Taraborelli, in Bariloche, Argentina) asking for 4 incomplete recalls. Two were completed but, in particular the number 57, the local dealer informed me that they asked MOPAR for spare parts (CDBOH113 -680050499AA- and CBTTP578AA and CBTTP5
... 7LAA) without any response from MOPAR. To my surprise the recalls appear now as "completed"! The dealer received my complaint and asked me to report the problem. They are waiting for the spare parts to complete recall repairing. What I'm expected to do about this problem?. Original recals were N11, N23, P57 and P73, those related with software were resolved but for P57 they required spare parts to MOPAR it is very important affecting the driving. I do appreciate your response asap. Thanks in advance [XXX] 2008 Jeep Grand Cherokee Limited, 3.0 CRD VIN [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)Read more
Incident date: Dec 12, 2024
Dear Sirs: Two months ago I went to the local Jeep Dealer (Taraborelli, in Bariloche, Argentina) asking for 4 incomplete recalls. Two were completed but, in particular the number 57, the local dealer informed me that they asked MOPAR for spare parts (CDBOH113 -680050499AA- and CBTTP578AA and CBTTP5
... 7LAA) without any response from MOPAR. To my surprise the recalls appear now as "completed"! The dealer received my complaint and asked me to report the problem. They are waiting for the spare parts to complete recall repairing. What I'm expected to do about this problem?. Original recals were N11, N23, P57 and P73, those related with software were resolved but for P57 they required spare parts to MOPAR it is very important affecting the driving. I do appreciate your response asap. Thanks in advance [XXX] 2008 Jeep Grand Cherokee Limited, 3.0 CRD VIN [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)Read more
Incident date: Jan 6, 2025
Ignition switch sticking in on position. Making electrical type sound and a burrrr sound. Called Jeep corporate and told not on recall list.I See recall for 2008 jeep grand Cherokee for this exact issue but they say not for Laredo.
Incident date: Dec 29, 2024
My Wireless Ignition Node is showing a failure. Key Fob not recognized and displays unknown key warning. Leading to the failure, the key would get stuck in the start position and I had to manually return the key to the on position. The front calipers had also recently been replaced when my mechanic
... noticed it was defective. All of these incidents occured before I was aware there were any recalls on the vehicle, but now that I am aware; all of the incidents leading up to the WIN failure make more sense. I brought my concerns to the dealer and they were of no help in resolving my issue. My mechanic, in his best opinion, also believes these issues should be considered under the recall for the Ignition system relating to the recall.Read more
Incident date: Dec 29, 2024
My Wireless Ignition Node is showing a failure. Key Fob not recognized and displays unknown key warning. Leading to the failure, the key would get stuck in the start position and I had to manually return the key to the on position. The front calipers had also recently been replaced when my mechanic
... noticed it was defective. All of these incidents occured before I was aware there were any recalls on the vehicle, but now that I am aware; all of the incidents leading up to the WIN failure make more sense. I brought my concerns to the dealer and they were of no help in resolving my issue. My mechanic, in his best opinion, also believes these issues should be considered under the recall for the Ignition system relating to the recall.Read more
Incident date: Nov 24, 2023
The contact owns a 2008 Jeep Grand Cherokee. The contact stated that upon returning to the vehicle, the contact’s daughter noticed that the front driver's side seat was smoldering. The contact stated that her daughter reported that the entire seat bottom of the seat was charred and melted the plas
... tic frame and the seat cover. The contact stated that the vehicle was towed back to the residence. Additionally, the contact stated that the seat heater had engaged independently, causing her daughter to place a blanket on the seat to safely drive the vehicle. A mobile independent mechanic inspected the vehicle, but the vehicle was not diagnosed or repaired. The vehicle was not taken to the dealer. The manufacturer was informed of the failure. The failure mileage was approximately 170,000.Read more
Incident date: Nov 24, 2023
The contact owns a 2008 Jeep Grand Cherokee. The contact stated that upon returning to the vehicle, the contact’s daughter noticed that the front driver's side seat was smoldering. The contact stated that her daughter reported that the entire seat bottom of the seat was charred and melted the plas
... tic frame and the seat cover. The contact stated that the vehicle was towed back to the residence. Additionally, the contact stated that the seat heater had engaged independently, causing her daughter to place a blanket on the seat to safely drive the vehicle. A mobile independent mechanic inspected the vehicle, but the vehicle was not diagnosed or repaired. The vehicle was not taken to the dealer. The manufacturer was informed of the failure. The failure mileage was approximately 170,000.Read more
Incident date: Aug 19, 2024
My 2008 jeep grand cheroke has caught on fire multiple times & started smoking. The rpms would always jump High and one day I went to go leave and it went real high causing it to accelerate on its own and went I went to go try to stop it my breaks failed and emergency brake would not work.
Crash
Fire
Incident date: Aug 19, 2024
My 2008 jeep grand cheroke has caught on fire multiple times & started smoking. The rpms would always jump High and one day I went to go leave and it went real high causing it to accelerate on its own and went I went to go try to stop it my breaks failed and emergency brake would not work.
Crash
Fire
Incident date: Aug 19, 2024
My 2008 jeep grand cheroke has caught on fire multiple times & started smoking. The rpms would always jump High and one day I went to go leave and it went real high causing it to accelerate on its own and went I went to go try to stop it my breaks failed and emergency brake would not work.
Crash
Fire
Incident date: Jul 20, 2024
While driving down the interstate at approximately 75mph to 80 mph, the driver side air bag curtain deployed with no warning or indication. There was no impact or bump in the road to cause vibration or a false signal to trigger the activation of the air curtain. I was simply driving the vehicle as
... normal when it deployed. When the airbags deployed, it caused me to swerve due to fear of the load noise, physical impact of air curtain, and visual interference. Fortunately, there was no traffic in the adjacent lanes, and I was able to get to the shoulder of the interstate. After I assessed the situation and calmed my nerves I navigated to my destination under the risk of visual impedance on the driver side. Emergency services was not contacted. The vehicle was not inspected by a professional however it was discussed with certified mechanics. In addition, I contacted the manufacturer in which they responded with..."There are no recalls for this vehicle, the vehicle is 16 years old with over 150K miles therefore they will do nothing. Regardless of the mileage and vehicle age, this should NOT have happened as there was no cause for it to happen. Luckily no additional damage took place or any major injury or fatality.Read more
Incident date: Mar 6, 2024
The contact owns a 2008 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 14V567000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall rep
... air. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.Read more
Incident date: Dec 1, 2018
The contact owns a 2008 Jeep Grand Cherokee. The contact stated that the vehicle was included in an unknown recall and the ignition switch was replaced. The contact stated that the vehicle failed to start intermittently. The failure recurred several times and the contact needed to have the vehicle j
... umpstarted. The dealer was informed of the failure but was unable to identify the cause of the failure. The manufacturer was made aware of the failure. The approximate failure mileage was 90,000.Read more
Incident date: Jul 29, 2023
Tboned in an intersection, jeep rolled over multiple times, no airbags deployed. checked online, no recalls in effect so they should have gone off.
Crash
Incident date: Jul 29, 2023
The interior lights like dashboard/radio/a.c lights flicker while I'm driving. Its seems like some kind of short cause my the bulb on my right tail light seems to go out a lot more than any other light. When im parked and any door gets opened the dome lights flicker on and off even when I have it to
... be off when when the doors open. Also my headlights look like moist of some sort, dont see any cracks for that to happen. Due to the moisture or maybe not even related to it but the headlights dont even look like theyre onRead more
Incident date: Jul 29, 2023
The interior lights like dashboard/radio/a.c lights flicker while I'm driving. Its seems like some kind of short cause my the bulb on my right tail light seems to go out a lot more than any other light. When im parked and any door gets opened the dome lights flicker on and off even when I have it to
... be off when when the doors open. Also my headlights look like moist of some sort, dont see any cracks for that to happen. Due to the moisture or maybe not even related to it but the headlights dont even look like theyre onRead more
Incident date: Jul 29, 2023
The interior lights like dashboard/radio/a.c lights flicker while I'm driving. Its seems like some kind of short cause my the bulb on my right tail light seems to go out a lot more than any other light. When im parked and any door gets opened the dome lights flicker on and off even when I have it to
... be off when when the doors open. Also my headlights look like moist of some sort, dont see any cracks for that to happen. Due to the moisture or maybe not even related to it but the headlights dont even look like theyre onRead more
Incident date: Jun 12, 2023
At approximately 12:05 pm on Monday, 6/12/23, I was making a right turn into a parking spot in front of Golden1 Credit Union, at 1040 E. Cypress Avenue. I was halfway into the turn when my driver's airbag deployed, striking me in the stomach and right hand and forearm. Despite being startled by the
... loud explosion, I managed to finish parking without hitting either the vehicle next to me or the curb. Approximately 1-2 minutes later, there was a second explosion from the airbag that sprayed small particles at me, again striking my right forearm. The incident left three superficial burn marks on my hand and arm. (I did not photograph them until this moment; only one mark is still visible.) My first thought when the airbag deployed was that I had been shot, as I heard a loud bang, smelled what I thought was gunpowder, and felt pain in my arm and stomach. I happened to be on a phone call with my spouse when it occurred (via hands-free stereo Bluetooth), so he heard the explosion followed by my shriek, and he also heard the second explosion. I had the vehicle towed to my trusted mechanics at Advanced Automotive. My service advisor was curious whether my vehicle (which I purchased used, in 2020) had been part of a safety recall in the past. In addition to his own research, he contacted a colleague at the local Jeep Chrysler dealer regarding same. Neither of them found any recall for my specific VIN, or for my specific vehicle year. He expressed his concern that even if they were to replace the airbag module, there was no guarantee that it would fix whatever had caused it to inadvertently deploy, and he recommended that I seek service from a Jeep/Chrysler dealer and implore them to take accountability for the issue. Prior to this incident, there was never any indication that anything was wrong with any safety system on the vehicle.Read more
1 injured
Incident date: May 3, 2023
Clockspring has gone bad and caused my airbag light to come on and off. A recall has already been placed for Jeep Wrangler but Grand Cherokee should have been included with the same issue.
Incident date: Aug 25, 2022
The contact owns a 2008 Jeep Grand Cherokee. The contact stated that while looking underneath the vehicle, he noticed that the skid plate was severely rusted. The vehicle was taken to an independent mechanic who confirmed that the skid plate was extremely rusted. The contact called the local dealer
... and was notified that there was a replacement part. The contact was also provided the cost to do the repair. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 39,400.Read more
Incident date: Jul 14, 2022
the jeep goes into limp mode and gets stuck in 2 gear I have replaced the shifter solenoid and still happens I have read about this happing to the same jeep from 2005-2010 model and this is a safety issue that need to be recalled immediately. I was driving on the highway and the jeep shifted into 2n
... d gear mind I was going the speed limit of 65 and it went down to 30 MPH and it almost caused a pike up on the interstate.Read more
Incident date: Jul 14, 2022
the jeep goes into limp mode and gets stuck in 2 gear I have replaced the shifter solenoid and still happens I have read about this happing to the same jeep from 2005-2010 model and this is a safety issue that need to be recalled immediately. I was driving on the highway and the jeep shifted into 2n
... d gear mind I was going the speed limit of 65 and it went down to 30 MPH and it almost caused a pike up on the interstate.Read more
Incident date: Jul 14, 2022
the jeep goes into limp mode and gets stuck in 2 gear I have replaced the shifter solenoid and still happens I have read about this happing to the same jeep from 2005-2010 model and this is a safety issue that need to be recalled immediately. I was driving on the highway and the jeep shifted into 2n
... d gear mind I was going the speed limit of 65 and it went down to 30 MPH and it almost caused a pike up on the interstate.Read more
Incident date: Aug 14, 2022
Traveling at 55mph on Rt. 264 W. in Virginia Beach, VA the right rear tire "exploded" with no warning whatsoever and sent my vehicle out of control coming very close to impacting vehicles on either side. I regained partial control and got the vehicle onto the shoulder. My family was shaken but o.k.
... State Police arrived. Upon inspection there was very little left of the tire (I will upload pics). Vehicle was brought to "Discount Tire" where close inspection of the remaining tires showed steel belt protruding from the front right tire. I was amazed. The vehicle had recently passed state inspection and was well within wear limits. I paid to have the (2) obviously failed tires replaced and asked Goodyear Customer Service to pay to replace the remaining (2) - all were bought as a set from Walmart. Goodyear Customer Service refused and now I must pay for the work as no one in their right minds would drive around on the remaining (2).. There's a 50/50 chance they would fail as well! It is my understanding these are not their "top of the line tires", but I must ask when it comes to safety what possible difference can that make? We depend on our government to properly test such basic safety related items that can cause death and damage in a moment to any family. I hope the NHTSA will/does thoroughly investigate all Goodyear tires, but especially these sold primarily at Walmart if I understood correctly. This is an incident that simply should not have occurred and even after the fact of TWO of these tires falling apart on the same vehicle, their corporate headquarters refused any responsibility; financial or otherwise.. not even an apology!Read more
Incident date: Nov 1, 2021
The ignition turns its self off when your driving down the road. It starts back up when you turn the fob, but you have to slow down to a very slow speed before the transmission will engage and this is very dangerous when it happens in heavy traffic.
Incident date: May 17, 2022
I have not owner this vehicle for very long but while driving the engine will tune off! The engine isnt stalling it straight tunes off at low speeds or high speeds. It will tune off while accelerating almost like its miss firing. Most time the vehicle will recover on it own but ultimately will tune
... off. This is important becuase it dose this while on the highway, in traffic and it unsafe not to mention scary.Read more
Incident date: May 17, 2022
I have not owner this vehicle for very long but while driving the engine will tune off! The engine isnt stalling it straight tunes off at low speeds or high speeds. It will tune off while accelerating almost like its miss firing. Most time the vehicle will recover on it own but ultimately will tune
... off. This is important becuase it dose this while on the highway, in traffic and it unsafe not to mention scary.Read more
Incident date: May 17, 2022
I have not owner this vehicle for very long but while driving the engine will tune off! The engine isnt stalling it straight tunes off at low speeds or high speeds. It will tune off while accelerating almost like its miss firing. Most time the vehicle will recover on it own but ultimately will tune
... off. This is important becuase it dose this while on the highway, in traffic and it unsafe not to mention scary.Read more
Incident date: Mar 2, 2020
The contact owns a 2008 Jeep Grand Cherokee. The contact stated that after pulling into the garage and parking the vehicle, the vehicle was turned off however, the key had seized in the ignition switch. After waiting for several minutes, the contact heard a click from the ignition switch and the key
... was able to be removed. The contact stated the failure was intermittent. The vehicle was taken to a local dealer who diagnosed the vehicle and determined that the ignition switch was faulty and needed to be replaced. The contact referenced NHTSA Campaign Number: 14V567000 (Electrical System) however, the VIN was not included. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 120,000.Read more
Incident date: Jun 5, 2021
My air bag light has been lit up like a Christmas tree for since June. I have not been in an accident and the wipers are not responding properly when turned on.
Incident date: Jun 5, 2021
My air bag light has been lit up like a Christmas tree for since June. I have not been in an accident and the wipers are not responding properly when turned on.
Incident date: Nov 1, 2021
The contact owns a 2008 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 14V567000 (Electrical System) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated t
... hat the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that on several occasions the vehicle shut-off due to the failure stated in the recall. The failure mileage was 121,000. Parts distribution disconnect.Read more
Incident date: Oct 8, 2021
I have owned this Jeep since approximately 2010 and is in great condition. This has been a great vehicle and has recently began to give us these issues. 1. Something is definitely wrong with the electrical system. It is available for inspection upon request. 2. Temperature gauge not reading, drivers
... side rear tail light and front passenger side marker lights do not work. Directional and brake light functions work only. Partial illumination on instrument panel, driver side window switch intermittently works, windshield washer intermittently works, defogger / vent function partially working, 1 horn working and vehicle reliability is the safety issue. 3. My mechanic looked at it and is was NOT surprised about all the issues at once. He mentioned the TIPM having issues as many other of his customers having the same issues. 4. My vehicle has not been inspected by anyone else but my mechanic. 5. There were engine light warning lamps that suddenly came on when the lights started to not work, then the other issues followed. Since this is an electrical issue, the vehicle has a possibility of shutting down while driving, as has happened to others.Read more
Incident date: Oct 8, 2021
I have owned this Jeep since approximately 2010 and is in great condition. This has been a great vehicle and has recently began to give us these issues. 1. Something is definitely wrong with the electrical system. It is available for inspection upon request. 2. Temperature gauge not reading, drivers
... side rear tail light and front passenger side marker lights do not work. Directional and brake light functions work only. Partial illumination on instrument panel, driver side window switch intermittently works, windshield washer intermittently works, defogger / vent function partially working, 1 horn working and vehicle reliability is the safety issue. 3. My mechanic looked at it and is was NOT surprised about all the issues at once. He mentioned the TIPM having issues as many other of his customers having the same issues. 4. My vehicle has not been inspected by anyone else but my mechanic. 5. There were engine light warning lamps that suddenly came on when the lights started to not work, then the other issues followed. Since this is an electrical issue, the vehicle has a possibility of shutting down while driving, as has happened to others.Read more
Incident date: Oct 8, 2021
I have owned this Jeep since approximately 2010 and is in great condition. This has been a great vehicle and has recently began to give us these issues. 1. Something is definitely wrong with the electrical system. It is available for inspection upon request. 2. Temperature gauge not reading, drivers
... side rear tail light and front passenger side marker lights do not work. Directional and brake light functions work only. Partial illumination on instrument panel, driver side window switch intermittently works, windshield washer intermittently works, defogger / vent function partially working, 1 horn working and vehicle reliability is the safety issue. 3. My mechanic looked at it and is was NOT surprised about all the issues at once. He mentioned the TIPM having issues as many other of his customers having the same issues. 4. My vehicle has not been inspected by anyone else but my mechanic. 5. There were engine light warning lamps that suddenly came on when the lights started to not work, then the other issues followed. Since this is an electrical issue, the vehicle has a possibility of shutting down while driving, as has happened to others.Read more
Incident date: Aug 17, 2021
The air bag deployed without the vehicle being in an accident. I was traveling on I80 heading East at 70mph when the airbag deployed. I have not taken it to a dealer, I can't afford the repair bill at this time. No one other than family has inspected the vehicle. It is not an insurance issue. There
... was no warning that the airbag was going to go off. However there is now a light on in my dash. I do not know what caused the malfunction. I was in the vehicle alone thankfully. It was the passenger side airbag. I have contacted Jeep and they are not accepting any responsibility. They declined the claim as they put it in like 2 hours via e-mail.Read more
Incident date: Jun 21, 2021
Electrical issues on a 2008 Jeep Grand Cherokee purchased June 2020. Car keeps cutting off. The ignition key seem to be sticking between the ON and START position. Constantly having to pull onto the side of the rode or having to hurry and put my hazard lights on because car cuts off. I have taken i
... t to the jeep dealership 2-3 times , they couldn’t diagnose my car. Only thing they did was put a new starter on. Problem still occurs. I’ve taken it to multiple mechanics. Problems unknown. A new starter , alternator & battery has been replaced. And recently my airbag light has came on. Which comes and goes. I’ve had this car since June 2020. and it’s given me the same problem with no one able to tell me what’s wrong with it and I’ve replaced the batteries in the key fob. Today the car was just blank when I put the key in. I’m so confused. Car won’t go over 40 mph. I kept notes and saved receipts and text messages via jeep , via the car salesman , stating how unsafe this car has been….Read more
Incident date: Jun 21, 2021
Electrical issues on a 2008 Jeep Grand Cherokee purchased June 2020. Car keeps cutting off. The ignition key seem to be sticking between the ON and START position. Constantly having to pull onto the side of the rode or having to hurry and put my hazard lights on because car cuts off. I have taken i
... t to the jeep dealership 2-3 times , they couldn’t diagnose my car. Only thing they did was put a new starter on. Problem still occurs. I’ve taken it to multiple mechanics. Problems unknown. A new starter , alternator & battery has been replaced. And recently my airbag light has came on. Which comes and goes. I’ve had this car since June 2020. and it’s given me the same problem with no one able to tell me what’s wrong with it and I’ve replaced the batteries in the key fob. Today the car was just blank when I put the key in. I’m so confused. Car won’t go over 40 mph. I kept notes and saved receipts and text messages via jeep , via the car salesman , stating how unsafe this car has been….Read more
Incident date: Jun 3, 2021
Gas pedal system failed. Sluggish acceleration when turning into traffic doesn't go past 20mph it stuck causing cars to swerve. Slow acceleration up bridges barely get up it without traffic backing up. Stop signs cars almost rear ended me truck wont move. Also crossing rail road tracks. I called Je
... ep said no recall on my vehicle. Got a diagnostic test at Mytee and Monro auto said fail gas pedal. Warning lights came on flashing 3 weeks ago on dashboardRead more
Incident date: Jun 9, 2021
The airbag sensor is on. I had it checked at a independent mechanic shop the name of the shop is Magic AutoCenter, also my esp and abs sensor is on to. A lot of times I have to manually touch the esp button to turn off the traction.
Incident date: May 15, 2021
Jeep will completely turn off while driving at random times and at random speeds.The vehicle was restarted and was able to drive normally. The vehicle was taken to the manufacturer who stated that the ignition switch and key fob needed to be replaced. the vehicle was not repaired. The manufacturer
... was notified of the failure. The contact was informed that the vehicle was not included in NHTSA campaign number: 14v567000 (electrical system).The manufacturer was notified of the failure and informed the contact that the VIN was not included in NHTSA campaign number: 14v567000 (electrical system). The contact was referred to NHTSA. The approximate failure mileage was 100,000.Read more
Incident date: Apr 26, 2021
The contact owns a 2008 JEEP GRAND CHEROKEE. The contact stated that after turning off the vehicle, the contact was unable to remove the key from the ignition. The vehicle was not taken to the local dealer. The vehicle was not diagnosed nor repaired. The manufacturer was not informed of the failure
... . The failure mileage was approximately 68,800.Read more
Showing 50 of 990 complaints.
NHTSA Safety Investigations — JEEP GRAND CHEROKEE
Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.
PE — Closed
— Model Year: 2014
Powered vehicle rollaway
The Office of Defects Investigation (ODI) opened Preliminary Evaluation PE15-030 on August 20, 2015,to investigate 14 complaints alleging incidents of rollaway after intended shifts to Park in Model Year (MY) 2014 and 2015 Jeep Grand Cherokees vehicles. The MY 2014-2015 Grand Cherokee vehicles are e
... quipped with Monostable electronic (E-shift) gearshift assemblies supplied by ZF Group (ZF). The E-shift system operates electronically and the gear requested by the driver is transmitted from the shifter via the CAN Bus to the Transmission Control Module which makes the requested shift. The Monostable gearshift does not move into a detent but springs back to a centered/neutral position after the driver selects a gear and releases the shifter. A button on the shift knob must be depressed to shift out of Park, shift out of Neutral, and to shift from Drive to Reverse or Park.The gear selected is shown on a display in the dash and illuminated letters on the shifter. If the driver's door is opened when the gearshift is not in Park, a chime sounds and a message is displayed on the instrument panel to warn the driver.In addition, the engine Start/Stop push-button control logic does not permit normal engine shut-off when the transmission is not in Park. This logic may provide feedback to drivers who attempt to turn the engine off when the transmission is not in Park. However, this function does not protect drivers who intentionally leave the engine running or drivers who do not recognize that the engine is still running.NHTSA testing during PE15-030 indicates that operation of the Monostable shifter is not intuitive and provides poor tactile and visual feedback to the driver, increasing the potential for unintended gear selection.ODI?s analysis of the PE15-030 complaint and field report data identified 306 incidents of vehicle rollaway followingintended shifts to Park in the 2014-2015 Grand Cherokee. These resulted in 117 alleged crashes. Twenty-eight of the crashes reportedly caused injuries, including 3 with a fractured pelvis and 4 others requiring some degree of hospitalization (a ruptured bladder, fractured kneecap, broken ribs, damaged to right leg). Other injuries include reports of a broken nose, facial lacerations requiring stitches, sprained knees, severe bruising, and trauma to legs.An Engineering Analysis (EA16-002) has been opened to assess the scope, frequency, and safety-related consequences of the alleged defect. The Vehicle Owner Questionnaires (VOQs) associated with the closing of this Preliminary Evaluation are:10823099, 10822939, 10822442, 10820488, 10817252, 10810551, 10810051, 10809691, 10809024, 10807839, 10807416, 10794318, 10787947, 10787576, 10785790, 10783597, 10778854, 10775391, 10767488, 10766494, 10763333, 10763284, 10763082, 10762457, 10761498, 10760980, 10760729, 10760702, 10760081, 10759979, 10759669, 10759622, 10759568, 10759548, 10759533, 10759287, 10759278, 10759198, 10759186, 10759157, 10759131, 10759102, 10759082, 10759066, 10759047, 10759046, 10733158, 10730952, 10716526, 10711893, 10683556, 10679497, 10676998, 10668651, 10662619, 10662308, 10631167, 10605865, 10583366, 10567538, 10555901, and 10537653.Read more
PE — Closed
— Model Year: 2015
False Positive Automated Braking
On June 1, 2015, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE15-021 to investigate 9 complaints alleging incidents of unintended braking in model year (MY) 2014 Jeep Grand Cherokee vehicles, including 2 alleging incidents of full ABS braking.ODI expanded the scope to in
... clude MY 2015 Grand Cherokee vehicles and identified a total of 176 incidents in complaints provided by FCA or submitted to ODI by consumers.ODI conducted the following work to assess the alleged defect in the subject vehicles:1) evaluated the design of the subject Forward Collision Warning (FCW) system, including the maximum braking authority during automated braking; 2) analyzed the frequency and severity of field incidents of unintended braking; 3) analyzed warranty data for evidence of system faults that may be related to the alleged defect; and 4) reviewed the performance of the subject system in testing conducted as part of NHTSA?s 2014 Automatic Emergency Braking (AEB) test program.ODI?s analysis found that the maximum brake activations that can be commanded by the subject system are limited in both braking force and duration.The system is not capable of achieving full ABS braking, as alleged in some complaints, unless driver brake application triggers the Advanced Brake Assist (ABA) mode.Analysis of field data found that unintended braking events occur randomly for a variety of causes and are not driven by any single environmental factor, traffic condition, or vehicle fault.The incidents involve short duration moderate braking events with minimal changes in vehicle speed.None of the incidents resulted in crash or injuries.The subject vehicles performed as well or better than peer vehicles in testing conducted as part of NHTSA?s AEB test program.This preliminary evaluation is closed. The closing of this investigation does not constitute a finding that a safety related defect does not exist. For additional information, see the closing resume appendix and the investigation file for PE15-021.Read more
RQ — Closed
— Model Year: 2002
Jeep inadvertent air bag deployment
The Office of Defects Investigation (ODI) opened an investigation based on consumer allegations of inadvertent air bag deployments (IABD) occurring after the recall remedy for NHTSA recall 12V-527 had been installed on recalled model year (MY ) 2002-2003 Jeep Liberty and MY 2002-2004 Jeep Grand Cher
... okee vehicles manufactured by Fiat Chrysler Automobiles (FCA).The recall was in response to the Office of Defects Investigation (ODI) investigation EA12-001 during which data provided by FCA indicate that the air bag circuitry inside the Occupant Restraint Control (ORC) module can degrade. ORC degradation can result in an inadvertent air bag deployment, without a crash or impact, while the vehicle is being operated.An IABD may involve frontal, side and belt pretensioner devices, and may result in injuries consisting of burns, cuts and bruises to the upper body region, and or the potential for a loss of control and or crash.The remedy FCA developed for 12V-527 consisted of installing an in-line jumper harness with an integrated electrical filter for the circuits that connect to the air bag modules (squib circuits).This filter is intended to eliminate transient electrical spikes to the ORC which FCA asserted are responsible for the IABDs.ODI has identified a total of 9 NHTSA complaints across all affected vehicles indicating an IABD event occurring after the vehicle had previously been remedied under 12V-527.In addition, FCA reported 12 additional complaints of post-remedy IABD events. The IABD events took place both while driving and while the vehicle was stationary. Six customers incurred injuries consistent with air bag deployments however no crashes were reported.As a response to this investigation, FCA has issued 2 new recalls involving the IABD.On January 27, 2015 FCA notified ODI that it would conduct a safety recall (15V-046) to remedy potential IABD events occurring in 753,176 MY02-03 Jeep Liberty vehicles built through 03/28/03 and MY 2002-2004 Jeep Grand Cherokee vehicles built through 5/23/03.Note that this recall, which was scoped based on field IABD events does not include all MY 2003 Liberty or MY 2004 Grand Cherokee manufactured with the same level ORC module.According to FCA, the ORC degradation and subsequent electrical overstress condition that causes the air bags to deploy inadvertently is not fully remedied with the filter installed during the 12V-527 campaign.To remedy IABDs under 15V-046, FCA will install a new design ORC module using a next generation electrical architecture.The next generation architecture has been used in other non-subject vehicles for many years without evidence of IABD events occurring.In addition to this recall, on October 15, 2015 FCA advised NHTSA that it would conduct safety recall 15V-673 to remedy potential IABD events in the remaining 284,089 MY 2003 Jeep Liberty and MY 2004 Jeep Grand Cherokee vehicles manufactured with the earlier generation ORC module that were not previously recalled.FCA initially did not recall these populations due to the lack of known IABD events.However, FCA is now aware of 7 IABD events occurring in this population. After consultation with ODI regarding the long term durability and noise toughness of the earlier ORC architecture, FCA decided to recall this population also.The recall actions initiated by the manufacturer address the safety risks identified by the investigation.Accordingly, the investigation is closed.The ODI reports cited above can be reviewed at http://www-odi.nhtsa.dot.gov/owners/SearchSafetyIssues under the following identification (ODI) numbers: 10622092, 10629705, 10619008, 10618842, 10626762, 106404Read more
EA — Closed
— Model Year: 2013
Headliner Fires
On July 1st, 2014 Chrysler Group LLC (Chrysler) notified the Office of Defects Investigation (ODI) that it would conduct a safety recall to remedy a wiring-related fire hazard on the headliner of approximately 661,888 model year (MY) 2011-2014 Jeep Grand Cherokee and Dodge Durango vehicles manufactu
... red between January 5, 2010 and December 11, 2013 (see NHTSA Safety Recall 14V-391), with notifications to begin in August 2014. According to Chrysler, the fire is caused by an electrical short in the vanity lamp wiring for either one of the sun visors mounted on the vehicle. The sun visors are mounted to the roof of the vehicle through the headliner with three metal screws. It is possible for the sun visor wiring to be pierced by one of these screws either during initial vehicle assembly or later headliner area repairs which may cause an electrical short potentially resulting in fire.ODI opened an investigation involving MY 2011-2013 Jeep Grand Cherokee and Dodge Durango vehicles based on consumer reports of headliners catching fire at the front of the passenger's compartment near the sun visors. Complainants reported failure symptoms that ranged from discoloration to open flame burning of the headliner and/or sun visor material. Complainants reported a burning plastic smell and smoke from the headliner, often occurring while the vehicle was in motion. Damage ranged from a small burn spot on the headliner to a near complete burn of the vehicle resulting in a total loss; sunroof damage/glass shattering occurred in some cases. Incidents are more likely to occur when the ignition key is in the on position.However, several vehicles continued to burn after the key was turned off, and key-off fires, while highly unlikely, cannot be fully eliminated as a potential problem. The earliest incidents chronologically were often associated with vehicle assembly or in-plant repair procedures. Chrysler revised assembly and in-plant repair procedures for the headliner which reduced the number of fields incidents.However, anytime a repair is made to the headliner of the vehicle there could still be a risk of shorting the wiring and creating a hazard.Dealership technicians will inspect the vehicles for damaged wiring caused by an improper service procedure and repair any damage. Also, all vehicles will have a plastic guideway installed on each sun visor that routes the wiring away from the attachment screws preventing the wiring from being shorted. All MY 2011-2014 Grand Cherokee and Dodge Durango built before December 11, 2013 are affected by the recall; vehicles manufactured after this date had the guideway installed during vehicle production.ODI received a total of 6 complaints as of June 2014, all of which reported a fire and two of which alleged related injuries. All 6 incidents occurred while the vehicle was being driven. In each case the driver smelled smoke and witnessed the headliner burning on either the driver or passenger side. Two complaints indicate smoke inhalation injuries to the driver. In response to ODI's information request letters of 8/28/2013 and 2/26/2014, Chrysler provided consumer and warranty data which was received by ODI on 10/7/2013 and 3/19/2014. Analysis of the Chrysler data indicated a total of 91 unique incidents related to the investigation of which about two thirds reported an open flame and smoke, the remaining showed only small burn marks with no visible flame. Three Chrysler reports indicated injuries consisting of minor burns on the customer?s hands and smoke inhalation.The investigation is closed on the basis of the recall action the manufacturer has undertaken which is sufficient to address NHTSA?s conRead more
PE — Closed
— Model Year: 2012
Headliner Fires
The Office of Defects Investigation (ODI) has identified 5 reports of vehicle headliners catching fire at the front of the vehicle near the sun visors on Jeep Grand Cherokees.Customers reported a range of fire conditions ranging from minor overheating to an open flame at the headliner and/or sun vis
... or material while driving the vehicle. In some reports the fire spread to the front seats and/or door panels of the vehicle.In one report, the sunroof was damaged causing the glass to shatter.The cause of these fires is an electrical short in the vanity lighting wiring circuit that is routed to either one of the sun visors.The sun visors are mounted to the roof of the vehicle through the headliner with three screws.The sun visor wiring may be penetrated, or pierced by one of these screws either during initial vehicle assembly or subsequent headliner area repairs.The piercing causes an electrical short that could result in a fire.There is no dedicated fuse for the affected circuit so the electrical short can continue until the short clears or the vehicle is keyed off.The Dodge Durango uses the same headliner assembly, and Chrysler indicates there are similar headliner fire incidents affecting this model. Therefore, these vehicles have been added to the scope of the investigation.Analyzing the data received from Chrysler along with ODI reports indicates there may be a total of 52 unique fire incidents (including 3 injury allegations) on Grand Cherokee and Durango vehicles which ODI will continue to evaluate during the investigation.Based on ODI's evaluation of currently available data, this investigation is being upgraded toEngineering Analysis EA14-001.The ODI reports cited above can be reviewed at http://www-odi.nhtsa.dot.gov/owners/SearchSafetyIssues under the following identification (ODI) numbers: 10536895, 10556110, 10522665, 10522159, 10515592Read more
PE — Closed
— Model Year: 2012
Power steering hose failure
The Office of Defects Investigation (ODI) analyzed complaint data provided by Chrysler as well as complaints submitted to ODI from consumers. ODI's analysis identified a total of 24 unique reports indicating power steering hose blow-offs resulting from a dislodged power steering cooler turbulator fi
... n in some early production vehicles.According to Chrysler, a dislodged fin can occur when the turbulator is inserted into the power steering cooler or loaded into the assembly machine.A dislodged fin may block the flow of power steering fluid creating excess back-pressure in the power steering system leading to the possibility of a return hose blow-off.Chrysler and its power steering cooler supplier, Dana, modified the cooler assembly process to address factors that may contribute to hose blow-offs. The redesigned turbulator assembly stations were completely implemented in production by April 2012.During PE12-020, Chrysler identified occurrences where the power steering return hose may blow-off at the power steering cooler.This is a condition that typically occurs early in the life of the vehicle with 65% occurring at less than 2,000 miles and 96% occurring with less than 8,000 miles. The data also shows that 88% of the conditions occurred with less than 4 months in service. Over 50% of the blow-off complaints occurred on vehicles with build dates between November 22, 2011 and December 23, 2011. None of the conditions occurred with more than 12,000 miles or 7 months in service. Chrysler?s complaint analysis indicates up-to 14 additional vehicles may experience the hose blow off condition.None of the 24 unique reports with the hose blow-off condition alleged smoke or fire in the engine compartment. In the event of a blow-off, it is highly unlikely for power steering fluid to reach any of the ignition sources in the engine compartment and result in an engine fire. Complaint analysis identified five reports alleging engine compartment fires that resulted from other or unknown causes, including one attributed to an overheated transmission fluid. Two fires of unknown cause cited in the opening resume for PE12-020 involved vehicles equipped with V8 SRT 6.4L engines which are not equipped with the steering system affected by the turbulator fin concern. ODI will continue to monitor field experience in Jeep Grand Cherokee vehicles equipped with that engine.There have been no reports of loss of steering control, crashes or injuries as result of this condition.Additionally, all affected vehicles that may have experienced a hose blow-off condition were repaired under Chrysler?s 3 year/36,000 mile manufacturer?s warranty at no cost to the owner and supplier?s process improvements put in place have eliminated the likelihood of power steering hose blow offs. There is no indication of loss of motive power or unreasonable safety risk associated with the alleged defect in the subject vehicles. This preliminary evaluation is closed.The ODI reports cited above can be viewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers (ODI Nos.): 10465379, 10461736, 10459178.Read more
EA — Closed
— Model Year: 2001
Crash Related Fuel Tank Fires
ODI has completed an extensive analysis of rear crash fuel tank system integrity data for the subject Jeep Cherokee, Grand Cherokee and Liberty vehicles (SVs).As of June 2013, ODI knew of 56 post-collision fatal fires, 28 non-fatal fires, and 6 fuel leak incidents (totaling 90 incidents, 75 fataliti
... es and 58 injuries) involving the SVs.Based on this analysis, ODI issued a Recall Request Letter (RRL) on June 3, 2013 requesting that Chrysler recall the Grand Cherokee and Liberty vehicles due to the rate of fatal, non-fatal fire, and fuel leak incidents when compared to peer vehicles (compact and medium SUVs) built during the same time period.In the RRL, ODI described how the location of the aft-mounted fuel tank made the SVs vulnerable to rear impact crash fuel tank failures.During the analysis, besides the high speed/high severity crashes present in both the SV and peer vehicles, ODI observed a significant number of low and moderate speed rear impact crash related fires and leaks, particularly in the Liberty.The data also demonstrated that SVs originally equipped with towing hitch receivers (trailer hitches) appeared to be under-represented in rear-impact related fuel tank failures.In the RRL, ODI requested that Chrysler provide its response by June 18, 2013, otherwise NHTSA might proceed to an Initial Decision that the SVs contain a safety-related defect.Chrysler responded to the RRL on June 4, 2013 and vigorously disputed the tentative findings of the RRL.Among other things, Chrysler argued that the SVs had an overall safety record superior to their peers, met or exceeded all applicable federal motor vehicle safety standards (FMVSS) and only experienced fires in severe high energy rear impacts.Nonetheless, while continuing to maintain that the SVs did not contain a safety-related defect, Chrysler proposed a recall (13V-252) of approximately 2.5M (1.6M currently registered) model year (MY) 1993 - 1998 Grand Cherokee (ZJ) and MY 2002-2007 Liberty (KJ) vehicles on June 18, 2013.The recall remedy submitted by Chrysler would employ a hitch receiver assembly consisting of a steel cross-member behind the fuel tank with forward-projecting arms bolted to the frame rails on either side of the fuel tank.For the MY 1999 - 2004 Grand Cherokee, Chrysler indicated it would conduct a customer satisfaction campaign and inspect vehicles equipped with aftermarket tow hitch receivers, and if necessary, replace any such hitch receivers whose conditionmay increase the risk of fuel system failure in rear crashes.Examination of the available data established that the MY 1999 - 2004 Grand Cherokee did not pose the same magnitude of safety risk as the MY 1993 - 1998 Grand Cherokee and MY 2002-2007 Liberty, particularly in low and moderate speed rear impacts.Because the agency has concluded that the vehicles do not present an unreasonable risk to safety, ODI is closing its investigation of the MY 1999 - 2004 Grand Cherokee.Although it was not within the scope of the Petition initiating this investigation or the Preliminary Evaluation preceding this EA, ODI also examined the performance of the MY 1993 - 2001 Cherokee as part of this investigation.NHTSA's assessment of the available data for the Cherokee did not establish an unreasonable risk in comparison to peer vehicles.ODI does not approve proposed defect remedies.While offering to install hitch receiver assemblies on the MY 1993-1998 Grand Cherokees and 2002-2007 Liberty, Chrysler did not, in ODI's view, provide enough evidence demonstrating the effectiveness of the proposed remedy in rear impacts.The Complete Summary for this Closing Resume (EA12-005) can be seen byRead more
PE — Closed
— Model Year: 2000
Crash Related Fuel Tank Fires
NHTSA has conducted extensive analysis of the data regarding fuel tank integrity for the model year (MY) 1993-2004 Jeep Grand Cherokee (JGC). As a result of that work, the agency has decided to upgrade its safety defect investigation to an Engineering Analysis and to expand the scope of vehicles inc
... luded in the investigation. NHTSA's assessment of the data collected during this investigation indicates that rear-impact-related tank failures and vehicle fires are more prevalent in the JGC than in the non-Jeep peer vehicles. In addition, the agency's analysis of its FARS data for the peer vehicles and three Jeep models shows a higher incidence of rear-impact, fatal fire crashes for the Jeep products.PE10-031 had focused on the fuel tank system integrity of the JGC vehicles during rear-end collisions and impacts.The fuel tank is located at the rear of the vehicle, between the bumper and axle, and is manufactured from a plastic material (HDPE).Three peer vehicles (across the same MY range as the JGC) were identified for comparative assessment: the Chevrolet Blazer, Ford Explorer, and Toyota 4Runner.ODI has collected and assessed a significant volume of data for the JGC and three peer vehicles under the Defect Petition (DP) 09-005 and PE10-031, much of which was either provided by the petitioner or by the subject and peer manufacturers in response to ODI's information request letters.NHTSA has also utilized its FARS database.Fatal crash data was collected for the JGC and its three peers, along with data for two other Jeep vehicles, the Cherokee and Liberty, which were also manufactured with rear mounted fuel tanks and assessed by ODI as Jeep peer vehicles.Based on the agency's current analysis, ODI is upgrading its investigation to determine whether the subject vehicles contain a defect that presents an unreasonable risk to safety.The subject vehicles for EA12-005 will be MY 1993-2004 JGC, MY 1993-2001 Cherokee, and MY 2002-2007 Liberty; the estimated production volumes for these vehicles is approximately 5.1 million, although attrition is a factor for the older vehicles.Please note that the counts shown in the above failure report summary are for the JGC only (values shown in the total column are unique).Data for the other Jeep models and possibly other peer models will be collected during the investigation.The ODI reports cited above can be reviewed online at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification (ODI) numbers:506249, 549376, 734783, 869217, 10009553, 10335943, 10351589, 10351980, 10357528.Read more
DP — Closed
— Model Year: 2002
Fuel Storage System Crash Related Fires
In a letter dated October 2, 2009, the Center for Auto Safety (CAS) petitioned NHTSA to open a defect investigation and recall model year 1993-2004 Jeep Grand Cherokees.CAS alleged that the subject vehicles have defective fuel tank storage systems that present a fire hazard in crashes. CAS alleged t
... hat the plastic fuel tank's placement behind the rear axle and below the rear bumper, and the lack of adequate shielding, make it more vulnerable to rupture or leakage from a rear-impact by another vehicle (including damage from other components located on the Grand Cherokee), or in the case of rollover crashes, from other external objects.CAS also alleged that the fuel filler neck tears off in crashes.In its petition, CAS cites data from NHTSA's Fatality Analysis Reporting System (FARS) showing 172 fatal fire crashes with 254 fatalities involving the subject vehicles from calendar years 1992 through 2008.CAS stated that there have been at least 44 crashes with 64 total fatalities (subject and non-subject vehicles) where fire was entered as the Most Harmful Event (MHE) in the FARS database.In response to the CAS petition, ODI made a preliminary examination of available data.FARS data showed 2,988 occupants of the subject vehicles have died in crashes since 1992.Of those, 55 died in 44 crashes where fire was listed as the Most Harmful Event.Identifying crashes most likely associated with the alleged defect as described by CAS (defined as the subject vehicle being struck at the 5, 6 or 7 o'clock positions) isolated 10 crashes with 13 occupant fatalities.ODI also reviewed the Vehicle Owner Questionnaires (VOQ) database and identified 12 reports alleging A) a post-crash fuel tank leak and/or B) a post-crash fire potentially related to a fuel tank leak.Of the 12 reports, 10 involved fires (two involved fuel leaks only) with 9 alleged injuries and 1 alleged fatality.The existence of these post-crash fires does not, by itself, establish a defect trend.Further review and investigation into these incidents is needed to determine the existence of any relationship between the alleged defect and each fire or leak.It should be noted that ODI also conducted a preliminary review of the Early Warning Reporting (EWR) data that did not find the subject vehicles to be over-represented for post-crash fires.ODI's initial review neither supports nor excludes the possibility that a defect exists in the subject vehicles.However, ODI has always taken the position that vehicle fires pose a significant safety risk.Accordingly, ODI has granted the petition to further investigate the conditions associated with post-crash fires in these vehicles.Read more
EA — Closed
— Model Year: 2000
FAN BLADE FAILURE (ENGINE COOLING FAN)
DAIMLERCHRYSLER CORPORATION (DCC) HAS NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL (06V199) OF CERTAIN JEEP GRAND CHEROKEE VEHICLES TO REPLACE THE ENGINE'S ELECTRIC MOTOR DRIVEN COOLING FAN. THE 182,875 VEHICLES INCLUDED IN THE RECALL ARE MODEL YEAR (MY) 2002 EQUIPPED WITH 4.0 LITER (SIX
... CYLINDER) ENGINES MANUFACTURED FROM FEBRUARY 4, 2002 THROUGH JUNE 17, 2002; AND MY 2000 EQUIPPED WITH EITHER THE 4.0 LITER (SIX CYLINDER) OR THE 4.7 LITER (EIGHT CYLINDER) ENGINE MANUFACTURED FROM JANUARY 31, 2000 THROUGH JUNE 12, 2000.DCC NOTED THAT THEIR ANALYSIS OF FAILED PARTS SHOWED EVIDENCE OF BRITTLE FRACTURE OF THE FAN BLADE.DCC FURTHER STATED, POOR BONDING BETWEEN THE RESIN MATERIAL AND THE GLASS FIBERS WAS OBSERVED, WHICH MAY BE ATTRIBUTED TO THE INJECTION MOLDING PROCESS. SINCE THE ROOT CAUSE OF FAN FAILURE COULD NOT BE CONCLUSIVELY IDENTIFIED DCC DECIDED THE RECALL SCOPE WOULD BE DETERMINED BY THE BUILD DATE RANGE OF THE COMPLAINT VEHICLES.THERE WERE 48 REPORTS FOR MY 2000, AND 196 FOR MY 2002.ODI WILL CONTINUE TO MONITOR THIS ISSUE FOR REPORTS ON VEHICLES OUTSIDE OF THE RECALL SCOPE.Read more
PE — Closed
— Model Year: 2002
ENGINE COOLING FAN BLADE FAILURE
THIS INVESTIGATION WAS OPENED ON JULY 13, 2005, BASED ON FOUR ODI CONSUMER REPORTS.ODI CONTACTED ALL OF THOSE COMPLAINANTS AND EACH OF THEM REPORTED THAT PIECES OF THE BROKEN FAN BLADE HAD DAMAGED THE RADIATOR AND PENETRATED THROUGH THE PROTECTIVE FAN SHROUD.SINCE OPENING THE INVESTIGATION, ODI HAS
... RECEIVED 12 NEW CONSUMER REPORTS.IN ITS RESPONSE TO ODI'S PRELIMINARY EVALUATION INFORMATION REQUEST DAIMLERCHRYSLER CORPORATION PROVIDED ADDITIONAL OWNER REPORTS AND WARRANTY DATA.THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO ENGINEERING ANALYSIS EA05-020 TO FURTHER STUDY THE ISSUES REGARDING THE ALLEGED FAN FAILURES.Read more
EA — Closed
— Model Year: 1995
HOOD LATCH FAILURE
ODI OPENED EA02-029 TO DETERMINE WHETHER A SAFETY-RELATED DEFECT TREND EXISTED IN THE MY 1997 JEEP GRAND CHEROKEE HOOD LATCH ASSEMBLIES.DURING EA02-029, THERE WAS NO SPECIFIC FAILURE MECHANISM IDENTIFIED THAT COULD DIFFERENTIATE THE MY 1997 VEHICLES FROM OTHER VEHICLES CONTAINING THIS SAME HOOD LATC
... H ASSEMBLY OR COULD ACCOUNT FOR THEIR HIGHER COMPLAINT RATE.AS A RESULT, ODI EXPANDED THE SCOPE OF THIS INVESTIGATION TO INCLUDE ALL GRAND CHEROKEE VEHICLES EQUIPPED WITH THE SUBJECT HOOD LATCH ASSEMBLIES.IN PERFORMING EA02-029, IT WAS DETERMINED THAT SOME OF THE SECONDARY HOOD LATCHES IN THE SUBJECT VEHICLES MAY EXHIBIT INCREASED OPERATING FRICTIONAL RESISTANCE; HOWEVER, SINCE NONE OF THE PRIMARY HOOD LATCHES SHOWED ANY EVIDENCE OF MECHANICAL OR OPERATIONAL DEFICIENCY AND THE COMPLAINT RATE OF HOOD FLY-UPS MEASURED OVER AN EXTENDED EXPOSURE TIME WAS LOW, A SAFETY-RELATED DEFECT TREND HAS NOT BEEN IDENTIFIED AT THIS TIME.Read more
PE — Closed
— Model Year: 1998
HOOD LATCH
There is no summary currently available
EA — Closed
— Model Year: 1999
ROLL-AWAY IN REVERSE WHEN PARKED
DAIMLERCHRYSLER HAS RECALLED THE ZJ MODELS TO INCORPORATE A SECONDARY DETENT SPRING INTO THE SHIFTER.EVEN THOUGH THE WJ 6 CYL. VEHICLES USE THE SAME MANUAL DETENT LEVER THAT AS THE VEHICLES IN THE RECALL POPULATION, ODI BELIEVES THAT THE WJ REDESIGNED SHIFTER, WHICH IMPROVES FLOOR SHIFTER FUNCTIONAL
... ITY AND ERGONOMICS, HELPS TO PROVIDE FEEDBACK TO THE DRIVER TO INDICATE WHETHER ?PARK? HAS OR HAS NOT BEEN ACHIEVED.ALTHOUGH THE INVESTIGATOR WAS ABLE TO INDUCE A ?FALSE PARK? IN THE WJ PLATFORM FOR 6 CYL. VEHICLES, THE LEVEL OF DIFFICULTY WAS GREATER THAN THAT REQUIRED FOR ALL ZJ MODELS, AND THE COMPLAINT RATE WAS SIGNIFICANTLY LOWER THAN THE RECALLED ZJ POPULATION.FURTHER, THE ODI INVESTIGATOR WAS ALSO ABLE TO CREATE A ?FALSE PARK? IN PEER VEHICLES WITH THE SAME LEVEL OF DIFFICULTY AND FREQUENCY AS THE SUBJECT VEHICLE WJ PLATFORM.THE WJ COMPLAINT RATE WAS INFLATED DUE TO NATIONAL EXPOSURE THROUGH THE PRESS. THE COMPLAINT RATE PRIER TO THE JULY 5, 2001 MEDIA COVERAGE FOR THE WJ VEHICLES IS SIMILAR TO THE PEER VEHICLE INCIDENT RATE.BASED ON THE ABOVE, A SAFETY-RELATED DEFECT TREND HAS NOT BEEN IDENTIFIED AT THIS TIME IN THE WJ POPULATION.ACCORDINGLY, THIS INVESTIGATION IS CLOSED WITH A SAFETY RECAL FOR THE ZJ PLATFORM ONLY.Read more
PE — Closed
— Model Year: 1996
INADVERTENT ROLLAWAY IN REVERSE PARK
DP — Closed
— Model Year: 1993
VISCOUS COUPLING FAILURE
ALLEGED THAT THE VISCOUS COUPLING IN THE TRANSFER CASE OF HIS 1993 GRAND CHEROKEE VEHICLE FAILED WHICH AFFECTED STEERING, BRAKING AND STARTING OF THE VEHICLE.
PE — Closed
— Model Year: 1994
REAR AXLE SHAFT SEPARATION
THIS INVESTIGATION WAS OPENED TO EXAMINE THE FAILURE MODE AND THE RISK TO MOTOR VEHICLE SAFETY POSED BY ALLEGATIONS OF REAR AXLE SEPARATIONS.THE REAR AXLE SHAFT AND HOUSING DESIGN IS TYPICAL OF THOSE IN WHICH THE WEIGHT OF THE VEHICLE IS CARRIED ON THE AXLE HOUSING.THE LEFT AND RIGHT AXLE SHAFTS, SU
... PPORTED BY ROLLER BEARINGS, ARE SITUATED INSIDE THE AXLE HOUSING.THE INBOARD SPLINED END OF THE AXLE SHAFT RECEIVES POWER TRANSMITTED FROM THE DIFFERENTIAL ASSEMBLY, PROVIDING TORQUE TO THE REAR WHEELS.THE ALLEGATIONS ARE THAT THE AXLE SHAFT FAILS, RESULTING IN THE SEPARATION OF A WHEEL AND AXLE HUB ASSEMBLY OR THE ENTIRE AXLE SHAFT AND WHEEL ASSEMBLY, DEPENDING ON THE LOCATION OF THE AXLE SHAFT FAILURE.AS IDENTIFIED BY CHRYSLER, THE SUBJECT REAR AXLES ARE DANA 35C AND 35CM MODELS, WHICH HAVE BEEN USED ON THE SUBJECT VEHICLES SINCE THE 1990 MODEL YEAR.A SAFETY DEFECT TREND WITH RESPECT TO THE SUBJECT AXLE SHAFTS HAS NOT BEEN IDENTIFIED.SEE HARD COPY RESUME FOR FULL TEXT OF SUMMARY.Read more
EA — Closed
— Model Year: 1993
QCK-CONNECT FUEL LINE FAIL
There is no summary currently available
EA — Closed
— Model Year: 1993
FUEL TANK LEAKAGE
There is no summary currently available
PE — Closed
— Model Year: 1994
QUICK-CONNECT FUEL LINE FAILURE
There is no summary currently available
PE — Closed
— Model Year: 1993
STEERING SHAFT FAILURE
There is no summary currently available
PE — Closed
— Model Year: 1993
FUEL TANK LEAKAGE
There is no summary currently available
PE — Closed
— Model Year: 1993
REAR LIFTGATE LATCH
There is no summary currently available