2002 JEEP GRAND CHEROKEE
16 recalls, 1,771 complaints - 108 TSBs
15V046000 Jan 28, 2015
AIR BAGS:FRONTAL
Defect Description
Chrysler (FCA US LLC) is recalling certain model year 2002-2003 Jeep Liberty vehicles manufactured January 9, 2001, to March 28, 2003, 2002-2004 Jeep Grand Cherokee vehicles manufactured February 13, 2001, to May 23 2003, and 2003-2004 Dodge Viper vehicles manufactured November 1, 2001, to June 30, ... Read more
Consequence
Inadvertent deployment of the air bags may increase the risk of injury and the possibility of a vehicle crash.
Remedy
Chrysler dealers will replace the air bag control module and side impact sensors as required, free of charge. This recall remedy was applied during earlier recall campaigns of these vehicles under safety recalls 12V527 and 13V040. All owners that have not had the recall repair performed under safe... Read more
12V527000 Nov 8, 2012
AIR BAGS
Defect Description
Chrysler is recalling certain model year 2002 and 2003 Jeep Liberty vehicles manufactured January 9, 2001, through March 28, 2003, and 2002 through 2004 Jeep Grand Cherokee vehicles manufactured February 13, 2001, through May 23, 2003. A component in the air bag control module may fail causing the f... Read more
Consequence
Inadvertent deployment of the airbags may increase the risk of injury and the possibility of a vehicle crash.
Remedy
Chrysler will notify owners, and dealers will install a supplemental jumper harness to the airbag control module, free of charge. Owners were notified of the recall by interim letter in January 2013. The remedy for affected Liberty vehicles is expected to be available in April 2013. The remedy fo... Read more
09E025000 May 11, 2009
EXTERIOR LIGHTING:HEADLIGHTS
Defect Description
DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES... Read more
Consequence
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
Remedy
DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.
09V117000 Apr 9, 2009
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
Defect Description
CHRYSLER IS RECALLING 103,409 MY 2001-2004 JEEP GRAND CHEROKEE VEHICLES WITH HEATED SEATS AND WITH CHRYSLER RECALL NO. 06V-197 COMPLETED (03-04 MY) OR SEAT HEATER ELEMENTS SERVICE REPLACEMENT (01-02 MY). THE FRONT SEAT ELECTRIC HEATER ELEMENTS COULD OVERHEAT.
Consequence
OVERHEATING COULD POTENTIALLY CAUSE A FIRE OR INJURY.
Remedy
DEALERS WILL REPLACE THE FRONT SEAT HEATER ELEMENTS FREE OF CHARGE. THE RECALL BEGAN ON NOVEMBER 23, 2009. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
09E012000 Apr 7, 2009
EXTERIOR LIGHTING
Defect Description
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES... Read more
Consequence
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
Remedy
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
06E064000 Jul 17, 2006
EXTERIOR LIGHTING
Defect Description
CERTAIN TRADESONIC COMBINATION LAMPS SOLD AS REPLACEMENT LAMPS FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. COMBINATION LAMPS NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED ... Read more
Consequence
LACK OF AMBER SIDE REFLECTORS IN THE LAMPS WILL DECREASE LIGHTING VISIBILITY TO OTHER DRIVERS AND MAY POSSIBLY RESULT IN A VEHICLE CRASH.
Remedy
TRADESONIC WILL NOTIFY OWNERS AND REPLACE THE LAMPS FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING JULY 2006. OWNERS MAY CONTACT TRADESONIC AT 626-934-8884.
06V199000 Jun 8, 2006
ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN
Defect Description
ON CERTAIN SPORT UTILITY VEHICLES, THE PLASTIC BLADES OF THE ELECTRIC MOTOR DRIVEN COOLING FAN MAY SEPARATE AND PENETRATE THE SHROUD.
Consequence
IF THIS OCCURS WHILE THE HOOD IS OPEN, A PERSON IN THE VICINITY OF THE ENGINE COULD BE STRUCK BY THE BLADE AND INJURED.
Remedy
DEALERS WILL REPLACE THE ELECTRIC COOLING FAN MODULES FREE OF CHARGE. THE RECALL BEGAN ON SEPTEMBER 4, 2006. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
06E022000 Mar 13, 2006
SERVICE BRAKES, HYDRAULIC
Defect Description
CERTAIN AFTERMARKET BRAKE HYDRAULIC MASTER CYLINDERS SOLD AS REPLACEMENT BRAKE CYLINDERS FOR CERTAIN FORD, DAIMLERCHRYSLER, AND JEEP PASSENGER VEHICLES. THESE BRAKE CYLINDERS WERE SOLD UNDER THE BRAND NAMES OF NAPA, RAYBESTOS, AIMCO, AC DELCO, CARQUEST, BENDIX, AND WAGNER. ONLY PRODUCTS THAT WERE ... Read more
Consequence
LOSS OF BRAKE FLUID CAN LEAD TO A DECREASE IN BRAKE LINE PRESSURE AND AN INCREASE IN STOPPING DISTANCE, WHICH CAN RESULT IN A VEHICLE CRASH.
Remedy
AFFINIA (BRAKE PARTS, INC.) WILL REPLACE THE SUBJECT BRAKE HYDRAULIC MASTER CYLINDERS FREE OF CHARGE. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS CAN CONTACT AFFINA GROUP CUSTOMER SERVICE AT 1-800-323-0354.
06E023000 Mar 13, 2006
EXTERIOR LIGHTING:HEADLIGHTS
Defect Description
CERTAIN ANZO COMBINATION HEADLAMP ASSEMBLIES SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES. SOME COMBINATION LAMPS ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS WHICH FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPME... Read more
Consequence
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH.
Remedy
ANZO WILL NOTIFY OWNERS AND REPLACE THE HEADLAMPS FREE OF CHARGE. THE RECALL BEGAN MAY 9, 2006. OWNERS MAY CONTACT ANZO USA AT 909-468-3688.
06E011000 Feb 1, 2006
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
Defect Description
CERTAIN AFTERMARKET AIRTEX ELECTRIC FUEL PUMPS INSTALLED FOR USE AS REPLACEMENT EQUIPMENT FOR CERTAIN 1997-2004 JEEP WRANGLER; 1997-2001 JEEP CHEROKEE; 1997-2004 JEEP GRAND CHEROKEE; AND 2000-2003 DODGE DAKOTA VEHICLES. THE PLASTIC ELECTRICAL GROMMET CONNECTORS AT THE TOP OF THE FUEL PUMP MODULE AR... Read more
Consequence
IN THE PRESENCE OF AN IGNITION SOURCE, A FUEL LEAK COULD RESULT IN A FIRE.
Remedy
AIRTEX WILL NOTIFY ITS CUSTOMERS AND WILL REPLACE THE AFFECTED FUEL PUMPS FREE OF CHARGE. THE RECALL BEGAN ON JANUARY 25, 2006. OWNERS MAY CONTACT AIRTEX CUSTOMER SERVICE DEPARTMENT AT 1-800-880-3056.
02V104000 Apr 8, 2002
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:INJECTORS
Defect Description
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH A 4.0L ENGINE ONLY, THE DESIGN OF THE INTAKE AND EXHAUST MANIFOLDS COULD ALLOW DEBRIS TO ACCUMULATE AT THE #3 CYLINDER LOCATION.
Consequence
THIS COULD RESULT IN A VEHICLE FIRE.
Remedy
DEALERS WILL INSTALL A MANIFOLD SHIELD TO MODIFY THE AIR FLOW CHARACTERISTICS AND TO PREVENT THE ACCUMULATION OF DEBRIS IN THE AREA OF THE #3 CYLINDER. OWNER NOTIFICATION BEGAN MAY 13, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE ... Read more
02V099000 Mar 26, 2002
AIR BAGS:FRONTAL
Defect Description
ON CERTAIN SPORT UTILITY VEHICLES, THE PASSENGER AIR BAG WIRING HARNESS WAS IMPROPERLY MANUFACTURED.
Consequence
THIS COULD CAUSE IMPROPER AIR BAG DEPLOYMENT IN CERTAIN CRASH CONDITIONS.
Remedy
DEALERS WILL ADD A WIRING JUMPER TO THE EXISTING CIRCUITRY TO CORRECT THIS CONDITION. OWNER NOTIFICATION BEGAN APRIL 29, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERC... Read more
02V032000 Jan 31, 2002
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
Defect Description
CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH A FUEL TANK BRUSH GUARD FAIL TO COMPLY WITH THE REQUIREMENTS OF FMVSS NO. 301, "FUEL SYSTEM INTEGRITY." THE ONBOARD REFUELING VAPOR RECOVERY (ORVR) CONTROL VALVE CAN BECOME DETACHED DURING A CRASH, ALLOWING FUEL LEAKAGE.
Consequence
FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.
Remedy
DEALERS WILL EITHER REPLACE THE FUEL TANK BRUSH GUARD WITH A SKID PLATE OR REINFORCE THE EXISTING FUEL TANK BRUSH GUARD WITH A REINFORCEMENT BRACKET. OWNER NOTIFICATION WILL BEGIN MARCH 4, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECE... Read more
01V374000 Dec 5, 2001
FUEL SYSTEM, GASOLINE:DELIVERY
Defect Description
VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES. THE FUEL INLET CHECK VALVE COULD STICK IN THE PARTIALLY OPEN POSITION. THIS CONDITION COULD CAUSE FUEL TO SPILL OUT OF THE FILLER TUBE DURING REFUELING.
Consequence
FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE COULD RESULT IN A FIRE.
Remedy
DEALERS WILL INSPECT THE FUEL INLET CHECK VALVE. VEHICLES FOUND TO HAVE A STICKING FUEL INLET CHECK VALVE WILL HAVE THE FUEL TANK ASSEMBLY REPLACED. OWNER NOTIFICATION BEGAN DECEMBER 24, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIV... Read more
01V348000 Nov 13, 2001
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
Defect Description
VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES. THE ONBOARD VAPOR RECOVERY SYSTEM VENT HOSE MAY HAVE BEEN MISROUTED. THIS COULD ALLOW WATER TO ENTER THE CANISTER WHICH CAN CAUSE FUEL TO SPILL OUT OF THE FILLER TUBE WHEN REFUELING THE TANK.
Consequence
FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE COULD RESULT IN A FIRE.
Remedy
DEALERS WILL INSPECT (AND REPOSITION AS NECESSARY) THE VENT HOSE. IF THE VENT HOSE IS FOUND IN THE BENT DOWN POSITION, AND THE VEHICLE HAS BEEN DRIVEN MORE THAN 20 MILES, THE CANISTER ASSEMBLY WILL BE REPLACED. OWNER NOTIFICATION BEGAN DECEMBER 3, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHOR... Read more
01V288000 Sep 10, 2001
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
Defect Description
VEHICLE DESCRIPTION: CERTAIN SPORT UTILITY VEHICLES ARE BEING RECALLED FOR A SOFTWARE ERROR IN THE INSTRUMENT CLUSTER MICROPROCESSOR. UNDER CERTAIN CONDITIONS, THE CLUSTER, WITH THE MAJORITY OF ITS GAUGES, ILLUMINATION, AND WARNING LAMPS, COULD BECOME INOPERATIVE.
Consequence
DRIVING THE VEHICLE WITH AN INOPERATIVE CLUSTER COULD CAUSE A DISTRACTION, INCREASING THE RISK OF A CRASH.
Remedy
DEALERS WILL RE-FLASH THE CLUSTER SOFTWARE TO CORRECT THE CONDITION. OWNER NOTIFICATION BEGAN OCTOBER 8, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-8... Read more
Complaint Statistics
1,771 total complaints
98 crashes 23 fires 130 injuries 9 deaths
Top Reported Components
| Component | Complaints |
|---|---|
| AIR BAGS | 463 |
| SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR | 95 |
| VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM | 95 |
| VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR | 81 |
| ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN | 70 |
| ELECTRICAL SYSTEM | 65 |
| SEATS | 65 |
| VISIBILITY | 57 |
| VISIBILITY:POWER WINDOW DEVICES AND CONTROLS | 56 |
| UNKNOWN OR OTHER | 33 |
FUEL/PROPULSION SYSTEM
Apr 17, 2026
Incident date: Apr 15, 2026
Fuel pump issue, hard to start and low accelerate
POWER TRAIN
Aug 11, 2025
Incident date: Aug 11, 2025
Since 20,000 miles I have had problems with my steering column. I first took it in back in August of 2023 due to a clunking noise coming from my steering wheel. When I first took it in my suspension was tightened but this did not resolve the issue. When I took it back in a week later I was told I ne... Read more
SERVICE BRAKES, ELECTRIC:SOFTWARE/PROGRAMMING
May 21, 2024
Incident date: May 14, 2024
The contact owns a 2019 Acura RDX. The contact stated while driving at an undisclosed speed and coming to a stop, the brake pedal was depressed but failed to operate as intended. There was no warning light illuminated. The contact stated that the instrument panel failed to display properly which cau... Read more
POWER TRAIN
Oct 2, 2023
Incident date: Apr 2, 2023
Driving in normal conditions, had the vehicle loose power to all 4 wheels when on the road. After taking it into a shop mechanic stated that the power transfer unit was the cause of the problem. This created an extremely unsafe situation leaving me unable to move the vehicle and not being able to co... Read more
STRUCTURE:BODY
Jun 23, 2023
Incident date: Jun 23, 2023
Vehicle was damaged by a school bus hitting the rear passenger corner. It damaged the rear tail light, brake light, turn signal and backup warning sensors. Parts to repair the vehicle are not available for the past 4 months. I called multiple times and the dealer cannot provide a date when the par... Read more
ELECTRICAL SYSTEM
Jun 23, 2023
Incident date: Jun 23, 2023
Vehicle was damaged by a school bus hitting the rear passenger corner. It damaged the rear tail light, brake light, turn signal and backup warning sensors. Parts to repair the vehicle are not available for the past 4 months. I called multiple times and the dealer cannot provide a date when the par... Read more
EXTERIOR LIGHTING
Jun 23, 2023
Incident date: Jun 23, 2023
Auto high beams do not function correctly. They often do not turn on.
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
Feb 7, 2023
Incident date: Feb 6, 2023
The backup camera grid on our 2019 vehicle disappears most of the time when we start in reverse after turning on the engine. We have taken our vehicle into local Cadillac dealership service departments over the past 3 years and they have replaced cables, backup camera, radio equipment, interface sc... Read more
WHEELS
Jan 14, 2023
Incident date: Oct 24, 2022
Rear subframe rusted tire bent in word
AIR BAGS
Jan 8, 2023
Incident date: Nov 17, 2021
I have air bag module not working and dealer keeps say part back order for months now and can’t get repaired and can’t get Jeep inspected till this is fixed brylea Jeep,Chrysler in Rutland Vermont Is dealer working with for it
ENGINE
May 17, 2022
Incident date: Jan 17, 2022
The contact owns a 2002 Jeep Grand Cherokee. The contact stated that while the vehicle was turned off, there was an abnormal sound coming from the dashboard. Additionally, while driving at various speeds, the speedometer failed to display the correct speed. The vehicle was taken to an independent me... Read more
ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER:SENSOR/SENDING UNIT
May 17, 2022
Incident date: Jan 17, 2022
The contact owns a 2002 Jeep Grand Cherokee. The contact stated that while the vehicle was turned off, there was an abnormal sound coming from the dashboard. Additionally, while driving at various speeds, the speedometer failed to display the correct speed. The vehicle was taken to an independent me... Read more
AIR BAGS
Mar 9, 2022
Incident date: Mar 9, 2022
I brought in my car in to Roger Williams Chrysler in Weatherford TX, 1102 Washington Dr, Weatherford, TX 76086, for Safety Recall R06. The first appointment I dropped off the vehicle and received a rental, which was covered by FCA under the recall. A couple of days pass as they order parts and perfo... Read more
AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE
Nov 29, 2021
Incident date: Nov 3, 2021
The contact owns a 2002 Jeep Grand Cherokee. The contact became aware of the recall for NHTSA Campaign Number: 15V046000 (Air Bags) however, the dealer informed the contact that the part to do the recall repair was not yet available. The contact stated that the air bag warning light had been illumin... Read more
AIR BAGS
Aug 13, 2020
Incident date: Mar 20, 2012
IN 2012 OR BEFORE, PRIOR TO WHEN I PURCHASED THE VEHICLE ON MARCH 20, 2012, THIS VEHICLE WAS SUBJECT TO A RECALL NOTICE. MANY TIMES, AND MOST RECENTLY IN AUGUST 2020, TWO DIFFERENT DEALERS HAVE NOT REPAIRED THE DEFECT, AND I HAVE BEEN ADVISED THE PART IS NOT "IN STOCK".
SERVICE BRAKES
Apr 11, 2020
Incident date: Apr 6, 2020
ONE MONDAY THE 6TH DRIVING NORTH. IT WAS RAINING. SO, I HAD FULL 4WHEEL DRIVE ENGAGED. A CAR CUT ME OFF. I WAS ON THE TRANSITION FROM THE 5 N TO THE 55N. A CAR FROM THE LEFT LANE CUT INTO MY LANE TO TRY AND EXIT ONTO 4TH STREET. TO AVOID AN ACCIDENT I SLAMMED ON THE BREAKS AND VEERED RIGHT. B... Read more
Crash
UNKNOWN OR OTHER
Apr 11, 2020
Incident date: Apr 6, 2020
ONE MONDAY THE 6TH DRIVING NORTH. IT WAS RAINING. SO, I HAD FULL 4WHEEL DRIVE ENGAGED. A CAR CUT ME OFF. I WAS ON THE TRANSITION FROM THE 5 N TO THE 55N. A CAR FROM THE LEFT LANE CUT INTO MY LANE TO TRY AND EXIT ONTO 4TH STREET. TO AVOID AN ACCIDENT I SLAMMED ON THE BREAKS AND VEERED RIGHT. B... Read more
Crash
VEHICLE SPEED CONTROL
Apr 11, 2020
Incident date: Apr 6, 2020
ONE MONDAY THE 6TH DRIVING NORTH. IT WAS RAINING. SO, I HAD FULL 4WHEEL DRIVE ENGAGED. A CAR CUT ME OFF. I WAS ON THE TRANSITION FROM THE 5 N TO THE 55N. A CAR FROM THE LEFT LANE CUT INTO MY LANE TO TRY AND EXIT ONTO 4TH STREET. TO AVOID AN ACCIDENT I SLAMMED ON THE BREAKS AND VEERED RIGHT. B... Read more
Crash
FUEL/PROPULSION SYSTEM
Nov 21, 2019
Incident date: Nov 18, 2019
TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC TO HAVE A HITCH ATTACHED. THE MECHANIC REFERRED HIM TO THE DEALER FOR ASSISTANCE. THE CONTACT CALLED MILITELLO MOTORS (1029 N STATE ST, FAIRMONT, MN 56031, (507) 238-4444) AND WAS INFORMED THAT T... Read more
AIR BAGS
Nov 13, 2019
Incident date: Oct 15, 2019
WE WERE DRIVING INTO OUR PARKING STALL AT HOME WHEN OUR AIRBAGS DEPLOYED. AS WE REVERSED AND DROVE FORWARD TO STRAIGHTEN OUR CAR IN OUR STALL WE NOTICED THE AIRBAG LIGHT TURN ON SUDDENLY AND AIRBAGS AUTOMATICALLY DEPLOYED. OUR ENTIRE FAMILY WAS IN THE CAR AND KIDS ARE TRAUMATIZED. SUPER SCARY MOMENT... Read more
ELECTRICAL SYSTEM
Oct 31, 2019
Incident date: Sep 3, 2019
AT START UP AIRBAG LIGHTS STAY ON I STOP AT THE STORE AND SHUT OFF THE ENGINE AND START IT BACK UP THE AIRBAG LIGHTS ARE OFF. ISSUE 2. DRIVING DOWN THE ROAD AND START UP A HILL IT DOWN SHIFTS OR HIGH RPMS A FUSE BLOWS.
AIR BAGS
Oct 31, 2019
Incident date: Sep 3, 2019
AT START UP AIRBAG LIGHTS STAY ON I STOP AT THE STORE AND SHUT OFF THE ENGINE AND START IT BACK UP THE AIRBAG LIGHTS ARE OFF. ISSUE 2. DRIVING DOWN THE ROAD AND START UP A HILL IT DOWN SHIFTS OR HIGH RPMS A FUSE BLOWS.
FUEL/PROPULSION SYSTEM
Oct 31, 2019
Incident date: Sep 3, 2019
AT START UP AIRBAG LIGHTS STAY ON I STOP AT THE STORE AND SHUT OFF THE ENGINE AND START IT BACK UP THE AIRBAG LIGHTS ARE OFF. ISSUE 2. DRIVING DOWN THE ROAD AND START UP A HILL IT DOWN SHIFTS OR HIGH RPMS A FUSE BLOWS.
UNKNOWN OR OTHER
Sep 5, 2019
Incident date: Jan 1, 2019
FUEL TANK PROTECTION. I TOOK THIS IN FOR THE RECALL WHICH I ASSUMED THEY WHERE GOING TO INSTALL A TRAILER HITCH TO HELP PROTECT FORM REAR END COLLISION IN PACKING THE FUEL TANK. THEY SAID IT DIDN'T NEED ONE. SO NO ADDITIONAL PROTECTION WAS ADDED. I ALSO DON'T UNDERSTAND WHY THEY HAVE THE GAS EVAPO... Read more
SEATS
Aug 11, 2019
Incident date: Aug 3, 2019
WHEN I GOT IN MY JEEP THERE WAS A BREAKING SOUND FROM UNDER THE DRIVERS SEAT. I NOTICED THE SEAT WAS ROCKING BACK AND FORTH AND WHEN I LOOKED UNDERNEATH AT THE FRAME OF THE SEAT I SAW WHERE THE FRAME BROKE IN HALF. IT IS UNSAFE TO DRIVE NOW AND IT IS MY ONLY MEANS OF TRANSPORTATION. I USED TO HAVE A... Read more
AIR BAGS
Jul 22, 2019
Incident date: Jul 15, 2019
AIR BAG WARNING LIGHT STAYS ON INTERMITTENTLY UPON STARTUP, USUALLY WILL GO OUT IF SHUT OFF AND RESTART, BUT NOT ALWAYS. HAS BEEN RECALLED TWICE ALREADY FOR AIRBAG ISSUE SO AM FAIRLY CONFIDENT THIS IS THE SAME PROBLEM STILL. ONLY 89000 MILES ON THE VEHICLE AND IS 100% GARAGE KEPT. .
AIR BAGS
Jul 1, 2019
Incident date: Jun 12, 2019
TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. JEEP CHRYSLER INDIAN TRAIL (5501 W HWY 74, MONROE, NC 28110) WAS CON... Read more
WHEELS
Jun 14, 2019
Incident date: Sep 10, 2018
THE LOW PRESSURE LIGHT STAYS ON
FUEL/PROPULSION SYSTEM
Jun 14, 2019
Incident date: Sep 10, 2018
THE LOW PRESSURE LIGHT STAYS ON
AIR BAGS
Jun 14, 2019
Incident date: Sep 10, 2018
THE LOW PRESSURE LIGHT STAYS ON
UNKNOWN OR OTHER
May 11, 2019
Incident date: Feb 15, 2018
WHILE DRIVING OR STATIONARY THE ENGINE SHUTS DOWN ON ME. IT STARTS AGAIN AFTER I WAIT ABOUT AN HOUR OR MORE. I BOUGHT THIS CAR FROM THE ORIGINAL OWNER IN DECEMBER 2017. SHE HAD ALL THE RECALLS FIXED EXCEPT FOR THE AIRBAG. SINCE OWNING THIS CAR I HAVE ONLY DRIVEN IT 3 TIMES. GRANTED I TOOK A FEW MONT... Read more
ENGINE
May 11, 2019
Incident date: Feb 15, 2018
WHILE DRIVING OR STATIONARY THE ENGINE SHUTS DOWN ON ME. IT STARTS AGAIN AFTER I WAIT ABOUT AN HOUR OR MORE. I BOUGHT THIS CAR FROM THE ORIGINAL OWNER IN DECEMBER 2017. SHE HAD ALL THE RECALLS FIXED EXCEPT FOR THE AIRBAG. SINCE OWNING THIS CAR I HAVE ONLY DRIVEN IT 3 TIMES. GRANTED I TOOK A FEW MONT... Read more
EXTERIOR LIGHTING
May 10, 2019
Incident date: May 8, 2019
SEVERAL YEARS AGO I WAS PULLED OVER BY A POLICE OFFICER BECAUSE I HAD NO TAIL/RUNNING/TURN OR BRAKE LIGHTS. I IMMEDIATELY HAD THOSE REPLACED. WITHIN A MONTH I TOOK MY JEEP IN FOR THE YEARLY STATE INSPECTION AND FOUND THAT I HAD THE SAME ISSUE. I WAS TOLD THEN, THAT THIS WAS A PROBLEM WITH THIS DESIG... Read more
ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY
Apr 23, 2019
Incident date: Nov 14, 2017
TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT A NEW RADIATOR WAS INSTALLED BY AN INDEPENDENT MECHANIC THAT WAS MADE OF PLASTIC. THE CONTACT STATED THAT THE STRUCTURAL INTEGRITY OF THE OEM RADIATOR WAS MADE OVERSEAS AND NOT BY CHRYSLER. THE CONTACT STATED THAT THE RADIATOR ... Read more
STEERING
Apr 16, 2019
Incident date: Apr 9, 2019
A FEW INSTANCES HAVE OCCURRED WHERE I WILL BE DRIVING AND THE VEHICLE ENGINE WILL IMMEDIATELY SHUT OFF AS THE VEHICLE IS IN MOTION. THE ELECTRICAL COMPONENTS (RADIO, HEADLIGHTS, DASHBOARD, ETC) STILL FUNCTION BUT ALL GAUGES STOP WORKING. I THEN HAVE TO PULL OVER, PUT THE VEHICLE IN PARK, AND THEN RE... Read more
VEHICLE SPEED CONTROL
Apr 16, 2019
Incident date: Apr 9, 2019
A FEW INSTANCES HAVE OCCURRED WHERE I WILL BE DRIVING AND THE VEHICLE ENGINE WILL IMMEDIATELY SHUT OFF AS THE VEHICLE IS IN MOTION. THE ELECTRICAL COMPONENTS (RADIO, HEADLIGHTS, DASHBOARD, ETC) STILL FUNCTION BUT ALL GAUGES STOP WORKING. I THEN HAVE TO PULL OVER, PUT THE VEHICLE IN PARK, AND THEN RE... Read more
ENGINE
Apr 16, 2019
Incident date: Apr 9, 2019
A FEW INSTANCES HAVE OCCURRED WHERE I WILL BE DRIVING AND THE VEHICLE ENGINE WILL IMMEDIATELY SHUT OFF AS THE VEHICLE IS IN MOTION. THE ELECTRICAL COMPONENTS (RADIO, HEADLIGHTS, DASHBOARD, ETC) STILL FUNCTION BUT ALL GAUGES STOP WORKING. I THEN HAVE TO PULL OVER, PUT THE VEHICLE IN PARK, AND THEN RE... Read more
ENGINE
Jan 17, 2019
Incident date: Jan 16, 2019
I WAS DRIVING WHEN ALL OF A SUDDEN MY VEHICLE CUT OFF IN THE MIDDLE OF TRAFFIC. ALSO, SUNDAY MORNING I WAS DRIVING TO CHURCH WHEN MY VEHICLE WOULD NOT START. I WAS TOLD MY A MECHANIC (NOT ON DUTY) THAT IT COULD BE MY FUEL PUMP, WIRING OR CATALYTIC CONVERTER. PLEASE LOOK INTO THIS MATTER AS SOON AS P... Read more
FUEL/PROPULSION SYSTEM
Jan 17, 2019
Incident date: Jan 16, 2019
I WAS DRIVING WHEN ALL OF A SUDDEN MY VEHICLE CUT OFF IN THE MIDDLE OF TRAFFIC. ALSO, SUNDAY MORNING I WAS DRIVING TO CHURCH WHEN MY VEHICLE WOULD NOT START. I WAS TOLD MY A MECHANIC (NOT ON DUTY) THAT IT COULD BE MY FUEL PUMP, WIRING OR CATALYTIC CONVERTER. PLEASE LOOK INTO THIS MATTER AS SOON AS P... Read more
EXTERIOR LIGHTING
Jan 17, 2019
Incident date: Jan 16, 2019
I WAS DRIVING WHEN ALL OF A SUDDEN MY VEHICLE CUT OFF IN THE MIDDLE OF TRAFFIC. ALSO, SUNDAY MORNING I WAS DRIVING TO CHURCH WHEN MY VEHICLE WOULD NOT START. I WAS TOLD MY A MECHANIC (NOT ON DUTY) THAT IT COULD BE MY FUEL PUMP, WIRING OR CATALYTIC CONVERTER. PLEASE LOOK INTO THIS MATTER AS SOON AS P... Read more
VEHICLE SPEED CONTROL
Dec 5, 2018
Incident date: Dec 4, 2018
THE VEHICLE WAS RUNNING AND STATIONARY IN PARK. WHEN THE VEHICLE WAS TAKEN OUT OF PARK AND INTO REVERSE IT STARTED ACCELERATING BACKWARDS OUT OF CONTROL. THE DRIVER PRESSED ALL THE WAY DOWN ON THE BRAKE PEDDLE WHICH DID NOT STOP THE VEHICLE. WHILE IN THE MIDST OF A COLLISION HE THEN PUT THE VEHIC... Read more
Crash
1 injured
AIR BAGS
Nov 10, 2018
Incident date: Jan 5, 2015
LLEVE MI CARRO Y AL PARECER NO LO CORRIGIERON, ME ENGAARON
UNKNOWN OR OTHER
Oct 17, 2018
Incident date: Oct 17, 2018
MY TRANSMISSION IS GOING OUT. I JUST BOUGHT THE CAR IN JANUARY AND I'VE BEEN HAVING A TRANSMISSION PROBLEM FOR SEVERAL MONTHS. I HEARD THERE WAS A RECALL ON JEEP CHEROKEE TRANSMISSIONS. MY CAR WON'T ACCELERATE ANYMORE WHEN I DRIVE. IT WON'T SWITCH GEARS AND RPM WILL SHOOT UP TO 3 OR 4. IT DOES THIS ... Read more
POWER TRAIN
Oct 15, 2018
Incident date: Oct 13, 2018
TAKATA RECALL- I AM UNABLE TO SHIFT GEARS. THERE'S A SMALL NYLON LINKAGE CONNECTING THE SHIFT LEVER TO THE TRANSMISSION THAT HAS COMPLETELY CRUMBLED. I BELIEVE IT'S ITEM# 52109624AD. MY CAR WAS PLACED IN PARK AND TURNED OFF FOR A FEW MINUTES THEN UNABLE TO SHIFT GEARS ONCE IT WAS RESTARTED WITHOUT A... Read more
AIR BAGS
Jul 10, 2018
Incident date: Jun 30, 2018
TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. WHILE THE VEHICLE WAS STOPPED AT A STOP SIGN, THE AIR BAGS INADVERTENTLY DEPLOYED WITHOUT WARNING OR IMPACT. THERE WERE NO INJURIES. THE DEALER (NEWNAN PEACHTREE CHRYSLER DODGE JEEP RAM, 53 HOLLZ PKWY, NEWNAN, GA 30265, (678) 369-6037) WAS CALLED AND ... Read more
AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE
Jul 10, 2018
Incident date: Jun 30, 2018
TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. WHILE THE VEHICLE WAS STOPPED AT A STOP SIGN, THE AIR BAGS INADVERTENTLY DEPLOYED WITHOUT WARNING OR IMPACT. THERE WERE NO INJURIES. THE DEALER (NEWNAN PEACHTREE CHRYSLER DODGE JEEP RAM, 53 HOLLZ PKWY, NEWNAN, GA 30265, (678) 369-6037) WAS CALLED AND ... Read more
ENGINE
May 31, 2018
Incident date: May 30, 2018
ENGINE DIES WITHOUT WARNING WHILE STOPPED AND MOVING. THE GAUGES GO CRAZY. THE GAS GAUGE INDICATES EMPTY EVEN THOUGH THERE'S HALF OF TANK FULL. DID TUNE UP, REPLACED SPARK PLUGS AND IGNITION COIL, GAS FILTER.
AIR BAGS
May 14, 2018
Incident date: Feb 20, 2015
TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS). AFTER THE CONTACT CALLED BERGLUND CHRYSLER JEEP DODGE RAM (2525 FRANKLIN RD SW, ROANOKE, VA 24014, (540) 345-9881) SEVERAL TIMES. EACH TIME, THE DEALER STATED THAT P... Read more
ELECTRICAL SYSTEM
Apr 2, 2018
Incident date: Nov 27, 2017
RIGHT REAR PASSENGER WINDOW DOESN'T OPERATE AND FALLS OPEN WHILE DRIVING; WHEN I HIT BUMPS IN THE ROAD UNTIL THE WINDOW IS FULLY OPEN.
UNKNOWN OR OTHER
Apr 1, 2018
Incident date: Feb 21, 2018
ON FEBRUARY 22, 2018 WE BROUGHT OUR 2002 JEEP CHEROKEE IN TO MERRICK CHRYSLER ON SUNRISE HIGHWAY IN WANTAGH BECAUSE MY WIFE WAS ADVISED OF A SECURITY CONCERN OVER THE AIRBAG UNEXPECTEDLY DEPLOYING (WHICH HAS ALREADY HAPPENED TO HER IN AN UNRELATED INCIDENT). AFTER SCHEDULING AND WAITING A COUPLE OF ... Read more
Showing 50 of 1,771 complaints.
Technical Service Bulletins, 2002 JEEP GRAND CHEROKEE
108 manufacturer communications from 90 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 110000 ELECTRICAL SYSTEM | 9 |
| 350000 EQUIPMENT | 9 |
| 160000 STRUCTURE | 9 |
| 061000 ENGINE AND ENGINE COOLING:ENGINE | 9 |
| 103000 POWER TRAIN:AUTOMATIC TRANSMISSION | 8 |
| 162000 STRUCTURE:BODY | 6 |
| 010000 STEERING | 5 |
| 210000 TRAILER HITCHES | 4 |
9004275
Jul 22, 2020
116340 ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER
KEY, Master If replacing the key/FOBIK on a WJ, KJ, TJ, or PT Cruiser, use the "AC" NIC level part number. The "AB" NIC level will not program to these platforms. For all other platforms, if the "AB" NIC level will not program to the vehi
9004275
Jul 22, 2020
116340 ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER
KEY, Master If replacing the key/FOBIK on a WJ, KJ, TJ, or PT Cruiser, use the "AC" NIC level part number. The "AB" NIC level will not program to these platforms. For all other platforms, if the "AB" NIC level will not program to the vehi
23-015-20
Apr 30, 2020
160000 STRUCTURE
Disinfectant Solution Recommended for COVID-19
23-015-20
Apr 30, 2020
350000 EQUIPMENT
Disinfectant Solution Recommended for COVID-19
08-049-20
Apr 22, 2020
110000 ELECTRICAL SYSTEM
Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are nece
08-049-20
Apr 22, 2020
350000 EQUIPMENT
Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are nece
31-006-19
Nov 20, 2019
160000 STRUCTURE
Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
31-003-19
Nov 20, 2019
350000 EQUIPMENT
Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.
31-005-19
Nov 20, 2019
160000 STRUCTURE
Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
31-005-19
Nov 20, 2019
350000 EQUIPMENT
Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
3100619
Nov 20, 2019
160000 STRUCTURE
Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
3100619
Nov 20, 2019
350000 EQUIPMENT
Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
3100519
Nov 20, 2019
160000 STRUCTURE
Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
3100319
Nov 20, 2019
160000 STRUCTURE
Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.
R2118796A
Feb 26, 2016
060000 ENGINE AND ENGINE COOLING
Valve Body. These may cause over drive cycling.
SB-N47
Sep 1, 2015
350000 EQUIPMENT
1999-2004 JEEP GRAND CHEROKEE REAR STRUCTURE PERFORMANCE MAY BE ADVERSELY AFFECTED DURING CERTAIN LOW SPEED REAR COLLISIONS ON AFTERMARKET TRAILER HITCH *CN
N47
Sep 1, 2015
160000 STRUCTURE
The aftermarket trailer hitch on about 1,443,000 of the above vehicles may adversely affect the rear structure performance during certain low speed rear collisions. Vehicles equipped with a trailer hitch must be inspected and replaced if r
N47
Sep 1, 2015
210000 TRAILER HITCHES
The aftermarket trailer hitch on about 1,443,000 of the above vehicles may adversely affect the rear structure performance during certain low speed rear collisions. Vehicles equipped with a trailer hitch must be inspected and replaced if r
9002849
Sep 3, 2014
160000 STRUCTURE
Part Description: Insulator on Lever Assy Manual Valve - Valve Body - RWD Transmission Issue Description: The manual valve insulator, attaching rivet and instruction sheet are now available as a kit. If the insulator requires replacement
9002849
Sep 3, 2014
350000 EQUIPMENT
Part Description: Insulator on Lever Assy Manual Valve - Valve Body - RWD Transmission Issue Description: The manual valve insulator, attaching rivet and instruction sheet are now available as a kit. If the insulator requires replacement
9002849
Sep 3, 2014
160000 STRUCTURE
Part Description: Insulator on Lever Assy Manual Valve - Valve Body - RWD Transmission Issue Description: The manual valve insulator, attaching rivet and instruction sheet are now available as a kit. If the insulator requires replacemen
9002849
Sep 3, 2014
350000 EQUIPMENT
Part Description: Insulator on Lever Assy Manual Valve - Valve Body - RWD Transmission Issue Description: The manual valve insulator, attaching rivet and instruction sheet are now available as a kit. If the insulator requires replacemen
9002901
Jan 30, 2014
100000 POWER TRAIN
Part Description: Seal - Shift Shaft on RFE transmissions Issue Description: This seal (04799346) is replaceable with Seal Kit (68235551AA), which includes a seal and retainer. The Seal Kit is applicable to all (5)45RFE transmissions.
M3511082012
Nov 8, 2013
110000 ELECTRICAL SYSTEM
Advanced Field Action Communication ? M3511082012 Chrysler Group LLC (Chrysler) announced a safety recall on 2002 and 2003 model year (KJ) Jeep Liberty vehicles built through March 28, 2003 and 2002 through 2004 model year (WJ) Jeep Grand
M3511082012
Nov 8, 2013
140000 AIR BAGS
Advanced Field Action Communication ? M3511082012 Chrysler Group LLC (Chrysler) announced a safety recall on 2002 and 2003 model year (KJ) Jeep Liberty vehicles built through March 28, 2003 and 2002 through 2004 model year (WJ) Jeep Grand
M3511082012
Nov 8, 2013
110000 ELECTRICAL SYSTEM
Advanced Field Action Communication ? M3511082012 Chrysler Group LLC (Chrysler) announced a safety recall on 2002 and 2003 model year (KJ) Jeep Liberty vehicles built through March 28, 2003 and 2002 through 2004 model year (WJ) Jeep Grand
M3511082012
Nov 8, 2013
140000 AIR BAGS
Advanced Field Action Communication ? M3511082012 Chrysler Group LLC (Chrysler) announced a safety recall on 2002 and 2003 model year (KJ) Jeep Liberty vehicles built through March 28, 2003 and 2002 through 2004 model year (WJ) Jeep Grand
M3511082012
Nov 8, 2013
154000 SEAT BELTS:PRETENSIONER
Advanced Field Action Communication ? M3511082012 Chrysler Group LLC (Chrysler) announced a safety recall on 2002 and 2003 model year (KJ) Jeep Liberty vehicles built through March 28, 2003 and 2002 through 2004 model year (WJ) Jeep Grand
M3511082012
Nov 8, 2013
110000 ELECTRICAL SYSTEM
Advanced Field Action Communication ? M3511082012 Chrysler Group LLC (Chrysler) announced a safety recall on 2002 and 2003 model year (KJ) Jeep Liberty vehicles built through March 28, 2003 and 2002 through 2004 model year (WJ) Jeep Grand
M3511082012
Nov 8, 2013
140000 AIR BAGS
Advanced Field Action Communication ? M3511082012 Chrysler Group LLC (Chrysler) announced a safety recall on 2002 and 2003 model year (KJ) Jeep Liberty vehicles built through March 28, 2003 and 2002 through 2004 model year (WJ) Jeep Grand
M3511082012
Nov 8, 2013
150100 SEAT BELTS:CRITICAL FASTENERS
Advanced Field Action Communication ? M3511082012 Chrysler Group LLC (Chrysler) announced a safety recall on 2002 and 2003 model year (KJ) Jeep Liberty vehicles built through March 28, 2003 and 2002 through 2004 model year (WJ) Jeep Grand
N47062013
Jun 20, 2013
210000 TRAILER HITCHES
New CSN Advanced Communication ? N47062013 Chrysler Group LLC (Chrysler) announced a Customer Satisfaction Notification (CSN) on 1999 through 2004 Jeep? Grand Cherokee vehicles. Chrysler intends to inspect and, if necessary, replace after
N47062013
Jun 20, 2013
210000 TRAILER HITCHES
Chrysler intends to inspect and, if necessary, replace aftermarket trailer hitches to ensure that any sharp edges or other puncture risks from the aftermarket mounting hardware are removed, free of charge (parts and labor). The parts requir
N47062013
Jun 20, 2013
210000 TRAILER HITCHES
Chrysler intends to inspect and, if necessary, replace aftermarket trailer hitches to ensure that any sharp edges or other puncture risks from the aftermarket mounting hardware are removed, free of charge (parts and labor). The parts requir
9002519
Mar 20, 2013
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
82212076, 82203694 - Fabric Cleaner This "fabric cleaner" is not intended for sale in California, the otc states (Connecticut, Delaware, Massachusetts, Maine, New Hampshire, New Jersey, New York, Pennsylvania, Virginia, and Washington dc
0803006
Aug 25, 2006
103000 POWER TRAIN:AUTOMATIC TRANSMISSION
POWERTRAIN CONTROL MODULE INITIALIZATION. *KB
2100903
Oct 2, 2005
103000 POWER TRAIN:AUTOMATIC TRANSMISSION
AUTOMATIC TRANSMISSION DIAGNOSTIC TEARDOWN PROCEDURE. VARIOUS MODELS INCLUDING THE 2004 RAM TRUCK, DURANGO, SEBRING CONVERTIBLE, CHEROKEE, VISION, NEON, AND VOYAGER. *TT *SC
2101505
Sep 1, 2005
100000 POWER TRAIN
45RFE/545RFE TRANS - DELAYED ENGAGEMENT DUE TO COOLER RETURN FILTER REPLACEMENT. *SC
2401305
Aug 4, 2005
357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
AIR CONDITIONING (A/C) COOLING COIL ODOR. *TT
0900205
Jun 1, 2005
061000 ENGINE AND ENGINE COOLING:ENGINE
ENGINE OIL WEEPAGE AT THE ENGINE OIL FITLER ADAPTOR HOSE CONNECTION(S). *TT
05002
Apr 28, 2005
060000 ENGINE AND ENGINE COOLING
NEW WATER PUMP FOR 3.7L ENGINE - NO LONGER COMMON WITH 4.7L. ADVANCED SERVICE INFORMATION #05-002. *TT
0801505
Mar 2, 2005
103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
POWERTRAIN CONTROL MODULE INITIALIZATION. *SC
1804504
Dec 18, 2004
061000 ENGINE AND ENGINE COOLING:ENGINE
WARM ENGINE ROUGH IDLE. 4.7L. *TT
1900504
Oct 25, 2004
012000 STEERING:COLUMN
POP/TRICK/CREAK SOUND IN STEERING COLUMN. *MJ *EH
2301004
Sep 9, 2004
162000 STRUCTURE:BODY
PASSENGER COMPARTMENT FLOOR WATER LEAK. *TT THIS BULLETIN SUPERSEDES BULLETIN 23-010-04 DATED 04-29-04. *TT
0200102
Aug 20, 2004
021520 SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
SPECIAL BALL JOINT, ALLOWS ADJUSTMENT TO CASTER AND CAMBER ANGLES. *SLC THIS BULLETIN REPLACES 02-001-02 DATED 06/10/02. ALSO TO INCLUDE 2005 JEEP WRANGLER. *TT
0200204
May 25, 2004
020000 SUSPENSION
A SQUEAK OR SQUAWK-LIKE SOUND MAY BE PRESENT IN THE FRONT OR REAR SUSPENSION. *TT
020199
Mar 16, 2004
020000 SUSPENSION
SUSPENSION SQUEAK/SQUAWK - STABILIZER BUSHING. *MJ
2300904
Mar 9, 2004
162000 STRUCTURE:BODY
POPPING OR CLICKING-LIKE SOUND IN AREA OF FRONT SEAT FRAME. *TT
0900704
Mar 2, 2004
061000 ENGINE AND ENGINE COOLING:ENGINE
IRREGULAR ENGINE SNAPPING SOUND. *TT
2400104
Jan 20, 2004
138120 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:WINDSHIELD:ELECTRICAL HEATING ELEMENT
NEW HVAC SUB-ASSEMBLY REPLACES BLEND OR RECIRC DOOR COMPONENTS. *TT
1900703
Nov 14, 2003
010000 STEERING
STEERING SHUDDER WHEN PERFORMING PARKING LOT MANEUVERS. *PH
2100803A
Oct 3, 2003
100000 POWER TRAIN
HIGH SPEED GRUMBLE SOUND. *TT
2500203
Sep 12, 2003
063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
NEW EVAPORATIVE CANISTER INLET FILTER FOR USE IN SEVERE DEBRIS ENVIRONMENTS. *TT
1803103
Sep 5, 2003
061000 ENGINE AND ENGINE COOLING:ENGINE
4.0L ROUGH ENGINE IDLE AFTER RESTART FOLLOWING A HOT SOAK. *TT
2100803
Sep 5, 2003
103000 POWER TRAIN:AUTOMATIC TRANSMISSION
HIGH SPEED GRUMBLE SOUND. *TT
0300203
Aug 29, 2003
106000 POWER TRAIN:AXLE ASSEMBLY
FLUID WEEPAGE PAST REAR AXLE VENT LINE JIGGLE CAP. *TT
1900303
Aug 29, 2003
010000 STEERING
POP/TICK SOUND IN STEERING WHEEL AREA. *TT
2400703
Aug 15, 2003
357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
HVAC DRIVE WATER LEAKS UNDER PASSENGER SIDE FRONT CARPET. *TT
1802503A
Aug 15, 2003
061000 ENGINE AND ENGINE COOLING:ENGINE
MALFUNCTION INDICATOR LAMP (MIL) ILLUMINATION, DIAGNOSTIC TROUBLE CODE (DTC) P0110, FUEL GAUGE STUCK, IMPROVED COLD ENGINE PERFORMANCE. *TT
0600203
Aug 1, 2003
101000 POWER TRAIN:CLUTCH ASSEMBLY
CLUTCH SLIPPING. 2004 CHEROKEE INCLUDED. *TT
0900303
Aug 1, 2003
061000 ENGINE AND ENGINE COOLING:ENGINE
4.0L MULTIPLE CYLINDER MISFIRE. *TT
0703
Jul 1, 2003
036000 SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
G-SENSOR REPLACEMENT. *TT
0801603
Jun 13, 2003
140000 AIR BAGS
NEW AIRBAG CONTROL MODULE OPTIMIZED FOR CURRENT AND PRIOR MODEL YEAR USE. *TT
0801503
Jun 6, 2003
110000 ELECTRICAL SYSTEM
INTRUSION ALARM WHEN IN ITS ARMED MODE MAY CAUSE A FALSE ALARM. *TT
2301503
Jun 6, 2003
162000 STRUCTURE:BODY
WIND-LIKE SOUND AT TOP REAR CORNER OF FRONT DOOR. *TT
2301303
May 30, 2003
162000 STRUCTURE:BODY
OPTIMUM ROOF RACK CROSS BAR POSITION TO PREVENT AIR TURBULENCE CONCERNS. *TT
1900103
May 25, 2003
010000 STEERING
POP/TICK SOUND IN STEERING WHEEL AREA. *TT *MJ
0801103
Apr 25, 2003
353000 EQUIPMENT:ELECTRICAL
REMOTE KEYLESS ENTRY (RKE) FOB ONLY OPERATES AT CLOSE RANGE ON DRIVER SIDE OF VEHICLE. *TT
1800903
Mar 14, 2003
061000 ENGINE AND ENGINE COOLING:ENGINE
TRANSIENT GRUMBLE SOUND OR RATTLE THAT INTERMITTENTLY OCCURS DURING LIFT-THROTTLE OR COAST CONDITION WHILE THE TORQUE CONVERTER IS LOCKED. *TT
1800403A
Feb 28, 2003
103000 POWER TRAIN:AUTOMATIC TRANSMISSION
MALFUNCTION INDICATOR LAMP ILLUMINATED AND THE TRANSMISSION MAY OPERATE IN IT'S DEFAULT MODE OF SECOND GEAR. *TT
1900203
Feb 28, 2003
010000 STEERING
POWER STEERING MOAN OR WHINE-LIKE SOUND WHEN TURNING. *TT
2500103
Feb 21, 2003
061000 ENGINE AND ENGINE COOLING:ENGINE
DUTY CYCLE PURGE SOLENOID CAUSES A TICKING-LIKE SOUND FROM ENGINE COMPARTMENT. *TT
1800403
Feb 14, 2003
103000 POWER TRAIN:AUTOMATIC TRANSMISSION
MALFUNCTION INDICATOR LAMP ILLUMINATION AND THE TRANSMISSION MAY OPERATE IN ITS DEFAULT MODE OF SECOND GEAR. *TT
2200103
Feb 7, 2003
190000 TIRES
TPM SYSTEM PERFORMANCE AFFECTED WHEN LARGE AMBIENT TEMPERATURE CHANGES OCCUR. *TT
07
Feb 1, 2003
103000 POWER TRAIN:AUTOMATIC TRANSMISSION
RECOMMENDED STEPS TO CONFIRM THE SAFE AND PROPER ENGAGEMENT OF THE PARK POSITION ON THE VEHICLE'S AUTOMATIC TRANSMISSION. *TT
1800203
Jan 31, 2003
330000 INTERIOR LIGHTING
THE MALFUNCTION INDICATOR LAMP (MIL) MAY ILLUMINATE DUE TO ERRONEOUS DETECTION OF A SMALL LEAK IN THE VEHICLE'S EVAPORATIVE SYSTEM. *TT
0800103
Jan 17, 2003
110000 ELECTRICAL SYSTEM
AUTOMATIC DOOR UNLOCK ON EXIT FEATURE IS NOT ENABLED. *TT
0500302B
Dec 16, 2002
030000 SERVICE BRAKES, HYDRAULIC
FRONT BRAKE PULSATION DURING LIGHT TO MODERATE BRAKE APPLICATION. *TT
1400102A
Oct 7, 2002
071110 FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP
FUEL CAP DIFFICULT TO REMOVE. *TT
2500102A
Sep 2, 2002
063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
MALFUNCTION INDICATOR LAMP (MIL) ILLUMINATION, DIAGNOSTIC TROUBLE CODE (DTC) P0442, P0455, OR P0456 - LEAK DETECTION PUMP (LDP), LEAK DETECTED. THIS BULLETIN SUPERSEDES 25-001-02 DATED FEB 11, 2002. *TT
02013
Aug 13, 2002
980000 UNKNOWN OR OTHER
CUSTOMER MAY COMPLAIN OF AN INTERMITTENT CONDITION WHERE THE PANIC ALARM FOR THE REMOTE KEYLESS ENTRY (RKE) SYSTEM TRIGGERS WITHOUT ANY CUSTOMER INTENT TO TRIGGER THE ALARM. *TT
2303402
Jul 22, 2002
354300 EQUIPMENT:MECHANICAL:CARRIER/RACK
SUBJECT REGARDING OPTIMUM ROOF RACK CROSS BAR POSITION TO PREVENT AIR TURBULENCE CONCERNS. *TT
2100202
Jul 8, 2002
103000 POWER TRAIN:AUTOMATIC TRANSMISSION
SUBJECT REGARDING REVISION IN DIAGNOSTIC PROCEDURES AND LABOR OPERATION TIMES FOR RE TRANSMISSIONS. *TT
1802002
Jun 24, 2002
980000 UNKNOWN OR OTHER
FLASH PROGRAMMING FAILURE RECOVERY. *SLC
2303002
Jun 17, 2002
162000 STRUCTURE:BODY
SUBJECT REGARDING MOPAR FRONT AIR DEFLECTOR (BUG GUARD) POSSIBLY INDUCING AIR TURBULENCE OR WHISTLE. *SLC
0500302A
Jun 10, 2002
034500 SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
SUBJECT REGARDING FRONT BRAKE PULSATION DURING LIGHT TO MODERATE BRAKE APPLICATION. *SLC
2302502
Jun 10, 2002
220000 SEATS
SUBJECT REGARDING THE LEFT REAR SEAT BACK REQUIRING HIGHER CLOSING EFFORT TO LATCH. *SLC
2302002
May 20, 2002
162000 STRUCTURE:BODY
NEW REPAIR PROCEDURES WITH SEPARATE LIFTGATE LATCH MOTOR AND COMPONENTS. *SLC
1300102
May 20, 2002
162200 STRUCTURE:BODY:BUMPERS
SUBJECT REGARDING SQUEAK LIKE SOUND FROM FRONT BUMPER CROSSMEMBER. *SLC
1900502
May 20, 2002
010000 STEERING
SUBJECT REGARDING STEERING HONK ON 4.0 L AND 4.7 L LHD GRANE CHEROKEE VEHICLES. *SLC
0500302
May 13, 2002
034000 SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
SUBJECT REGARDING FRONT BRAKE PULSATION DURING LIGHT TO MODERATE BRAKE APPLICATION. *SLC
1400102
May 6, 2002
071110 FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP
SUBJECT REGARDING FUEL CAP DIFFICULT TO REMOVE. *SLC
02007
Apr 24, 2002
061000 ENGINE AND ENGINE COOLING:ENGINE
SUBJECT REGARDING 4.7L CRANKSHAFT TO BEDPLATE INTERFERENCE. *SLC
02006
Apr 16, 2002
061100 ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
SUBJECT REGARDING LEFT AND RIGHT CAM SPROCKET BOLTS NOT TORQUED TO CORRECT SPECIFICATION. *SLC
2301502
Apr 1, 2002
135200 VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
SUBJECT REGARDING OUTSIDE REARVIEW MIRROR GLASS REPLACEMENT. *SLC
0800702
Mar 25, 2002
110000 ELECTRICAL SYSTEM
SUBJECT REGARDING REMOTE KEYLESS ENTRY PROGRAMMING PROCEDURES. *SLC
2200102
Mar 11, 2002
980000 UNKNOWN OR OTHER
CHROME WHEEL CARE. *SLC
1900801
Nov 23, 2001
011000 STEERING: STEERING WHEEL/HANDLE BAR
EXPERIENCING A POP/TICK SOUND HEARD COMING FROM THE STEERING WHEEL AREA WHILE THE VEHICLE IS IN MOTION. *TT
1400601
Oct 12, 2001
070000 FUEL SYSTEM, GASOLINE
A CONDITION MAY EXIST WITH PREMATURE FUEL NOZZLE SHUT-OFF WHEN FILLING VEHICLE FUEL TANK. *TT
Showing 100 of 108 bulletins.
NHTSA Safety Investigations, JEEP GRAND CHEROKEE
Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.
RQ25005
Opened: Dec 11, 2025
Recall 23V-413 Post Remedy Failures
On June 8, 2023, Fiat Chrysler Automobiles US, LLC (FCA) filed Safety Recall 23V-413 affecting certain 2022–2023 Jeep Grand Cherokee and2021–2023 Jeep Grand Cherokee L vehicles to address rear coil springs that may not have been properly installed during vehicle production. An improperly install... Read more
PE15021
Opened: Jun 1, 2015 , Closed: Sep 28, 2016
False Positive Automated Braking
On June 1, 2015, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE15-021 to investigate 9 complaints alleging incidents of unintended braking in model year (MY) 2014 Jeep Grand Cherokee vehicles, including 2 alleging incidents of full ABS braking.ODI expanded the scope to in... Read more
RQ14001
Opened: May 29, 2014 , Closed: Nov 13, 2015
Jeep inadvertent air bag deployment
The Office of Defects Investigation (ODI) opened an investigation based on consumer allegations of inadvertent air bag deployments (IABD) occurring after the recall remedy for NHTSA recall 12V-527 had been installed on recalled model year (MY ) 2002-2003 Jeep Liberty and MY 2002-2004 Jeep Grand Cher... Read more
PE12020
Opened: Jul 19, 2012 , Closed: Dec 7, 2012
Power steering hose failure
The Office of Defects Investigation (ODI) analyzed complaint data provided by Chrysler as well as complaints submitted to ODI from consumers. ODI's analysis identified a total of 24 unique reports indicating power steering hose blow-offs resulting from a dislodged power steering cooler turbulator fi... Read more
PE10031
Opened: Aug 23, 2010 , Closed: Jun 14, 2012
Crash Related Fuel Tank Fires
NHTSA has conducted extensive analysis of the data regarding fuel tank integrity for the model year (MY) 1993-2004 Jeep Grand Cherokee (JGC). As a result of that work, the agency has decided to upgrade its safety defect investigation to an Engineering Analysis and to expand the scope of vehicles inc... Read more
DP09005
Opened: Nov 6, 2009 , Closed: Aug 23, 2010
Fuel Storage System Crash Related Fires
In a letter dated October 2, 2009, the Center for Auto Safety (CAS) petitioned NHTSA to open a defect investigation and recall model year 1993-2004 Jeep Grand Cherokees.CAS alleged that the subject vehicles have defective fuel tank storage systems that present a fire hazard in crashes. CAS alleged t... Read more
EA05020
Opened: Nov 14, 2005 , Closed: Sep 12, 2006
FAN BLADE FAILURE (ENGINE COOLING FAN)
DAIMLERCHRYSLER CORPORATION (DCC) HAS NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL (06V199) OF CERTAIN JEEP GRAND CHEROKEE VEHICLES TO REPLACE THE ENGINE'S ELECTRIC MOTOR DRIVEN COOLING FAN. THE 182,875 VEHICLES INCLUDED IN THE RECALL ARE MODEL YEAR (MY) 2002 EQUIPPED WITH 4.0 LITER (SIX... Read more
PE05039
Opened: Jul 13, 2005 , Closed: Nov 14, 2005
ENGINE COOLING FAN BLADE FAILURE
THIS INVESTIGATION WAS OPENED ON JULY 13, 2005, BASED ON FOUR ODI CONSUMER REPORTS.ODI CONTACTED ALL OF THOSE COMPLAINANTS AND EACH OF THEM REPORTED THAT PIECES OF THE BROKEN FAN BLADE HAD DAMAGED THE RADIATOR AND PENETRATED THROUGH THE PROTECTIVE FAN SHROUD.SINCE OPENING THE INVESTIGATION, ODI HAS ... Read more
EA02029
Opened: Oct 16, 2002 , Closed: Feb 10, 2004
HOOD LATCH FAILURE
ODI OPENED EA02-029 TO DETERMINE WHETHER A SAFETY-RELATED DEFECT TREND EXISTED IN THE MY 1997 JEEP GRAND CHEROKEE HOOD LATCH ASSEMBLIES.DURING EA02-029, THERE WAS NO SPECIFIC FAILURE MECHANISM IDENTIFIED THAT COULD DIFFERENTIATE THE MY 1997 VEHICLES FROM OTHER VEHICLES CONTAINING THIS SAME HOOD LATC... Read more
PE02045
Opened: May 17, 2002 , Closed: Oct 16, 2002
HOOD LATCH
There is no summary currently available
EA01017
Opened: Nov 1, 2001 , Closed: Dec 18, 2002
ROLL-AWAY IN REVERSE WHEN PARKED
DAIMLERCHRYSLER HAS RECALLED THE ZJ MODELS TO INCORPORATE A SECONDARY DETENT SPRING INTO THE SHIFTER.EVEN THOUGH THE WJ 6 CYL. VEHICLES USE THE SAME MANUAL DETENT LEVER THAT AS THE VEHICLES IN THE RECALL POPULATION, ODI BELIEVES THAT THE WJ REDESIGNED SHIFTER, WHICH IMPROVES FLOOR SHIFTER FUNCTIONAL... Read more
PE01021
Opened: Jun 28, 2001 , Closed: Nov 1, 2001
INADVERTENT ROLLAWAY IN REVERSE PARK
DP97004
Opened: Oct 1, 1997 , Closed: Jan 20, 1998
VISCOUS COUPLING FAILURE
ALLEGED THAT THE VISCOUS COUPLING IN THE TRANSFER CASE OF HIS 1993 GRAND CHEROKEE VEHICLE FAILED WHICH AFFECTED STEERING, BRAKING AND STARTING OF THE VEHICLE.
EA94016
Opened: May 26, 1994 , Closed: May 26, 1995
QCK-CONNECT FUEL LINE FAIL
There is no summary currently available
EA94003
Opened: Jan 31, 1994 , Closed: Jan 18, 1995
FUEL TANK LEAKAGE
There is no summary currently available
PE94002
Opened: Jan 13, 1994 , Closed: May 26, 1994
QUICK-CONNECT FUEL LINE FAILURE
There is no summary currently available
PE93091
Opened: Oct 13, 1993 , Closed: Jan 25, 1994
STEERING SHAFT FAILURE
There is no summary currently available
PE93077
Opened: Sep 14, 1993 , Closed: Jan 31, 1994
FUEL TANK LEAKAGE
There is no summary currently available
PE93017
Opened: Mar 16, 1993 , Closed: Apr 28, 1993
REAR LIFTGATE LATCH
There is no summary currently available
JEEP GRAND CHEROKEE - All Years Overview
Complete safety history for the JEEP GRAND CHEROKEE across all model years (1993, 2026).
326
Total Recalls
40,113
Total Complaints
19
Investigations
2,820
Reported Crashes
845
Reported Fires
85
Reported Deaths
JEEP GRAND CHEROKEE - Year by Year
Compare recalls and complaints across model years. Click any year to see full details.
| Year | Recalls | Complaints | |
|---|---|---|---|
| 2026 | 5 | 23 | View |
| 2025 | 3 | 136 | View |
| 2024 | 15 | 439 | View |
| 2023 | 20 | 681 | View |
| 2022 | 12 | 482 | View |
| 2021 | 12 | 670 | View |
| 2020 | 3 | 363 | View |
| 2019 | 7 | 544 | View |
| 2018 | 11 | 1,223 | View |
| 2017 | 6 | 566 | View |
| 2016 | 9 | 440 | View |
| 2015 | 10 | 1,768 | View |
| 2014 | 19 | 3,405 | View |
| 2013 | 10 | 1,117 | View |
| 2012 | 11 | 2,329 | View |
| 2011 | 6 | 2,425 | View |
| 2010 | 5 | 171 | View |
| 2009 | 3 | 195 | View |
| 2008 | 5 | 990 | View |
| 2007 | 7 | 1,478 | View |
| 2006 | 6 | 1,754 | View |
| 2005 | 5 | 2,733 | View |
| 2004 | 14 | 1,572 | View |
| 2003 | 10 | 890 | View |
| 2002 (current) | 16 | 1,771 | |
| 2001 | 10 | 1,128 | View |
| 2000 | 12 | 1,855 | View |
| 1999 | 10 | 2,319 | View |
| 1998 | 10 | 1,349 | View |
| 1997 | 11 | 1,433 | View |
| 1996 | 12 | 1,250 | View |
| 1995 | 11 | 983 | View |
| 1994 | 8 | 775 | View |
| 1993 | 12 | 784 | View |
| 1992 | 0 | 4 | View |
| 1991 | 0 | 7 | View |
| 1990 | 0 | 5 | View |
| 1989 | 0 | 7 | View |