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NHTSA Campaign 24V436000

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Issued by Chrysler (FCA US, LLC) · Reported Jun 13, 2024 · 1,033,433 vehicles affected

What's wrong

Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango, 2021-2023 Chrysler Pacifica, Jeep Grand Cherokee L, 2022 Ram 1500, 2500, 3500, Chrysler Voyager, 2022-2023 Jeep Compass, Grand Cherokee, Wagoneer, Grand Wagoneer, and Ram Promaster vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Consequence

A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.

Remedy

Dealers will update the radio software or the software will be OTA, "Over-The-Air," free of charge. Owner notification letters were mailed beginning July 9, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 66B and 79B.

Vehicles affected by this recall

Make Model Year Units
CHRYSLER PACIFICA 2021 1,033,433
CHRYSLER PACIFICA 2022 1,033,433
CHRYSLER PACIFICA 2023 1,033,433
CHRYSLER VOYAGER 2022 1,033,433
DODGE DURANGO 2021 1,033,433
DODGE DURANGO 2022 1,033,433
JEEP COMPASS 2022 1,033,433
JEEP COMPASS 2023 1,033,433
JEEP GRAND CHEROKEE 2021 1,033,433
JEEP GRAND CHEROKEE 2022 1,033,433
JEEP GRAND CHEROKEE 2023 1,033,433
JEEP GRAND WAGONEER 2022 1,033,433
JEEP GRAND WAGONEER 2023 1,033,433
JEEP WAGONEER 2022 1,033,433
JEEP WAGONEER 2023 1,033,433
RAM 1500 2022 1,033,433
RAM 2500 2022 1,033,433
RAM 3500 2022 1,033,433
RAM PROMASTER 2022 1,033,433
RAM PROMASTER 2023 1,033,433

Source: NHTSA Campaign 24V436000 on nhtsa.gov. To check the current repair status for a specific vehicle, use our free VIN decoder.