2021 JEEP GRAND CHEROKEE

12 recalls, 670 complaints - 1,569 TSBs - 5/5 safety rating

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Defect Description

Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango, 2021-2023 Chrysler Pacifica, Jeep Grand Cherokee L, 2022 Ram 1500, 2500, 3500, Chrysler Voyager, 2022-2023 Jeep Compass, Grand Cherokee, Wagoneer, Grand Wagoneer, and Ram Promaster vehicles. The radio software may prevent the rea... Read more

Consequence

A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.

Remedy

Dealers will update the radio software or the software will be OTA, "Over-The-Air," free of charge. Owner notification letters were mailed beginning July 9, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 66B and 79B.

1,033,433 vehicles affected

Manufacturer: Chrysler (FCA US, LLC)

STEERING:LINKAGES:KNUCKLE:SPINDLE:ARM

Defect Description

Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Grand Cherokee L and 2022-2023 Jeep Grand Cherokee vehicles. The upper control arm ball joint and steering knuckle may separate and cause the wheel to fall outward, resulting in a loss of vehicle control.

Consequence

A loss of vehicle control increases the risk of a crash.

Remedy

Dealers will replace the upper control arm pinch bolts, free of charge. Owner notification letters were mailed April 2, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA's number for this recall is 10B.

338,238 vehicles affected

Manufacturer: Chrysler (FCA US, LLC)

BACK OVER PREVENTION:DISPLAY FUNCTION

Defect Description

Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee, 2021-2023 Jeep Grand Cherokee L, and 2022-2024 Jeep Wagoneer and Grand Wagoneer vehicles. The Central Vision Park Assist module (CVPAM) software may prevent the rearview image from displaying when the vehicle is placed in re... Read more

Consequence

A rearview image that does not display while in reverse decreases the driver's visibility of the rear view, increasing the risk of injury or crash.

Remedy

Dealers will update the Central Vision Park Assist Module software, free of charge. Owner notification letters were mailed August 31, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 56A.

162,713 vehicles affected

Manufacturer: Chrysler (FCA US, LLC)

SUSPENSION:REAR:SPRINGS:COIL SPRINGS

Defect Description

Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee and 2021-2023 Jeep Grand Cherokee L vehicles. The rear coil springs may have been incorrectly installed and detach from the vehicle while driving.

Consequence

Rear coil springs that detach from the vehicle while driving increases the risk of a crash.

Remedy

Dealers will inspect and if necessary, repair the rear coil spring assemblies, free of charge. Owner notification letters were mailed June 29, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 64A. This recall is replaced by NHTSA rec... Read more

305,282 vehicles affected

Manufacturer: Chrysler (FCA US, LLC)

STEERING:COLUMN

Defect Description

Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee and 2021-2023 Jeep Grand Cherokee L vehicles. An incorrectly assembled steering column intermediate shaft may disconnect from the u-joint, and result in a loss of steering control.

Consequence

A loss of steering control increases the risk of a crash.

Remedy

Dealers will inspect and, if necessary, replace the intermediate shaft and assembly parts, free of charge. Owner notification letters were mailed June 6, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 58A.

89,372 vehicles affected

Manufacturer: Chrysler (FCA US, LLC)

EXTERIOR LIGHTING:TAIL LIGHTS

Defect Description

Chrysler (FCA US, LLC) is recalling certain 2022 Jeep Grand Cherokee and 2021-2022 Jeep Grand Cherokee L vehicles. The tail light side marker assemblies may be damaged and not illuminate. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 1... Read more

Consequence

A tail light side marker that does not illuminate can reduce vehicle visibility to other drivers, increasing the risk of a crash.

Remedy

Dealers will inspect and replace both body-mounted tail light assemblies, as necessary, free of charge. Owner notification letters were mailed June 8, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z50.

99,186 vehicles affected

Manufacturer: Chrysler (FCA US, LLC)

ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)

Defect Description

Chrysler (FCA US, LLC) is recalling certain 2021 Dodge Durango, Jeep Grand Cherokee WK, 2022 Jeep Grand Cherokee, and 2021-2022 Jeep Grand Cherokee L vehicles equipped with 3.6L engines. The exhaust gas recirculation (EGR) valve may stick open, resulting in an unexpected loss of drive power.

Consequence

An unexpected loss of drive power increases the risk of a crash.

Remedy

Dealers will replace the EGR valve assembly, free of charge. Owner notification letters were mailed June 23, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z31.

1,308 vehicles affected

Manufacturer: Chrysler (FCA US, LLC)

CHILD SEAT:VEHICLE TETHER ANCHOR

Defect Description

Chrysler (FCA US, LLC) is recalling certain 2021-2022 Jeep Grand Cherokee L vehicles. These vehicles may have been built with a missing weld from the seat back frame to the child seat tether anchorage. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Sta... Read more

Consequence

A missing weld may allow the child seat tether to separate from the seat frame during a crash, increasing the risk of injury.

Remedy

Dealers will inspect and, if necessary, replace the second-row seat back frame, free of charge. Owner notification letters were mailed April 7, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Z24.

4,586 vehicles affected

Manufacturer: Chrysler (FCA US, LLC)

EXTERIOR LIGHTING:HEADLIGHTS

Defect Description

Chrysler (FCA US, LLC) is recalling certain 2021 Jeep Grand Cherokee L vehicles equipped with smart lighting modules (SLM). An incomplete SLM software update may cause one or both headlights to become inoperable. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle... Read more

Consequence

Inoperable headlights can reduce visibility for the driver and oncoming traffic, increasing the risk of a crash.

Remedy

Dealers will reprogram the SLM software, free of charge. Owner notification letters were mailed December 23, 2021. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y72.

36,929 vehicles affected

Manufacturer: Chrysler (FCA US, LLC)

AIR BAGS

Defect Description

Chrysler (FCA US, LLC) is recalling certain 2021 Jeep Grand Cherokee L, 2022 Jeep Wagoneer, and Grand Wagoneer vehicles. The Occupant Restraint Controller (ORC) may have incorrect software which can disable the driver, passenger, and knee air bags without warning.

Consequence

Disabled air bags can increase the risk of injury to occupants in a crash.

Remedy

Dealers will reprogram the ORC, free of charge. Owner notification letters were mailed December 2, 2021. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y79.

99,255 vehicles affected

Manufacturer: Chrysler (FCA US, LLC)

EXTERIOR LIGHTING:HEADLIGHTS

Defect Description

Chrysler (FCA US, LLC) is recalling certain 2021 Jeep Grand Cherokee L vehicles not equipped with automatic high beams. When the master lighting switch is set to the auto position, the high beam headlights will not activate unless the master lighting switch is first changed to the 'on" position. A... Read more

Consequence

Difficulty activating the headlight high beams may result in reduced visibility, increasing the risk of a crash.

Remedy

Dealers will reprogram the vehicles, free of charge. Owner notification letters were mailed October 28, 2021. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y66.

7,082 vehicles affected

Manufacturer: Chrysler (FCA US, LLC)

VISIBILITY:REARVIEW MIRRORS/DEVICES

Defect Description

Chrysler (FCA US, LLC) is recalling certain 2021 Jeep Grand Cherokee L vehicles. A radio software error may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Consequence

A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.

Remedy

FCA US LLC will update the radio software, free of charge. Owner notification letters were mailed on December 28, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Y67.

69,138 vehicles affected

Manufacturer: Chrysler (FCA US, LLC)

Complaint Statistics

670 total complaints 25 crashes 11 fires 22 injuries

Top Reported Components

Component	Complaints
ELECTRICAL SYSTEM	95
STEERING	86
ENGINE	81
POWER TRAIN	66
UNKNOWN OR OTHER	54
SERVICE BRAKES	43
AIR BAGS	27
EXTERIOR LIGHTING	25
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING	23
FUEL/PROPULSION SYSTEM	17

Incident date: Sep 23, 2025

The contact owns a 2021 Jeep Grand Cherokee. The contact stated that while driving 5 MPH, the vehicle jumped. The contact stated that while driving 8–9 MPH, the vehicle jerked, and there was an abnormally loud sound coming from the vehicle. In addition, the air bag warning light was illuminated. T... Read more

Incident date: Sep 23, 2025

Incident date: Sep 3, 2026

Incident date: Jun 1, 2026

Final drive control module, transfercase control module went out. Causing “Service 4WD” message Check-engine/MIL light 4WD system becoming unavailable Trouble codes related to the drivetrain control module Intermittent 4WD problems Speed issues

Incident date: Jun 1, 2026

Incident date: Jul 13, 2026

On [XXX] while driving in northeastern colorado on hevily traveled [XXX] without warnin lamps, messages or other symptoms my vehicle stopped running. I was in a lane of traffic and since car had stalled out I had limited steering, braking etc. I did manage to get my vehicle out of the lane of traff... Read more

Incident date: Oct 30, 2025

The Hybrid system kept crashing ! Triggering the auto theft and would not connect to fob , told it was immobilzer, and/or shortage in EV battery!!!

Incident date: Oct 30, 2025

The contact owns a 2022 Ford Explorer. The contact stated that while driving at an undisclosed speed, there was an abnormal sound coming from the vehicle before the engine seized. The check engine warning light was illuminated. The vehicle restarted after several attempts and was driven to the resid... Read more

Incident date: Jul 11, 2026

Subject: Safety Recall Remedy Unavailable Due to Lack of Parts I am submitting this complaint regarding my Ram truck, VIN [XXX], which is subject to a Stellantis safety recall involving the C4B Hydraulic Control Unit (HCU). Although Stellantis has acknowledged this as a safety-related defect and i... Read more

Incident date: Jun 11, 2026

Transmission It's is slipping, jerky harsh shifting that throws the truck resulting in stress on the neck and body.

Incident date: Jun 10, 2026

Steering wheel sticks at lower speeds between 11-1 o’clock position (approximately) and requires extra force to turn the wheel. I came across number PE25009 which seems to clearly line up with what I am experiencing, so decided to report.

Incident date: Mar 26, 2024

The contact owns a 2020 Ford Escape. The contact’s husband stated that while driving 25 MPH, another vehicle unexpectedly cut in front of the vehicle, resulting in a collision. No warning lights were illuminated prior to the crash. The contact stated that upon impact, the driver-side air bags fai... Read more

Crash 1 injured

Incident date: May 16, 2026

The DRL failed - seems like it is due to a faulty ground connection on CANBUS.

Incident date: May 5, 2026

On 5 separate occasions the vehicle locked up the brakes while at highway speeds. Nothing around to trigger any systems

1 injured

Incident date: Apr 9, 2026

Headlights on vehicle are very dim and often do not appear to be on causing bright lights to be used in replacement. Lights are not burnt out.

Incident date: Apr 1, 2025

Bearing and Engine failure, Had to pay out of pocket for a new engine at 78,000 miles. The problem was diagnosed by my local dealer Denoyer Chevrolet in holland Mi. There was no warning lamps, messages, nor symptoms. Dealer had all the info on date, inspection and repair. Engine failures like this a... Read more

Incident date: Apr 1, 2025

The contact owns a 2016 Ford Flex. The contact stated that while attempting to reverse, the rear-view camera became inoperable. The rear-view camera image was blurry, and on occasions, the camera image was blank. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Preven... Read more

Incident date: Apr 2, 2026

Failure of the electrical system beginning on January 10,2025 which continues to get worse even after multiple visits to the dealership for warranty the dealer continues to say they cannot reproduce the problems such as automatic wipers not working, functions of the system is erratic creating distra... Read more

Incident date: Feb 19, 2026

ABS light keeps coming on and off. The 4WD keeps going on and off and the cruise control and traction keeps working then not working. There is a recall for other year models for the ABS system that basically is exactly what’s happening with my truck. I am worried that it will go out and my truck w... Read more

Incident date: Feb 19, 2026

Vehicle equipped with operation red and blue auxiliary emergency lights, prohibited and protected by law for law enforcement use only, facilitates impersonation of a police officer, false detention, harassment, legal scrutiny for police, seller has actual knowledge, strictly liable upon a purchase a... Read more

Incident date: Feb 19, 2026

Front coil spring fractured at 84,554 miles. I am the original owner with full dealer-maintained service history. VW issued Safety Recall 42J5 for premature rear coil spring fracture on 2018–2019 Tiguans due to material specification and manufacturing process defects at the spring supplier. The fr... Read more

Incident date: Apr 2, 2026

The contact owns a 2017 Ford Escape. The contact stated that while driving at an undisclosed speed, the vehicle shuddered, causing the RPM to fluctuate. The contact received notification of NHTSA Campaign Number: 26V011000 (EQUIPMENT); however, the part to do the recall repair was not yet available.... Read more

Incident date: Mar 20, 2026

Coolant Intrusion – Engine Defect Concern “Coolant intrusion” is a known engine design defect in which coolant leaks into the cylinders, leading to internal damage, misfires, and eventual engine failure. In our case, we own a 2017 Ford Escape 1.5L EcoBoost, which is now inoperable. The vehic... Read more

Incident date: Mar 20, 2026

Nissan Recall R25C8 (NHTSA ID: 25V655), Incomplete, remedy not available Primary Issue: High-voltage battery fire risk during Level 3 (DCFC) charging due to excessive lithium deposits. I have been told by Nissan not to use Level 3 fast charging. This has significantly impaired the utility of my veh... Read more

Incident date: Oct 28, 2025

Everyday I get alerts saying the power train system, then I can’t use my cruise control, and many other alerts pop up

Incident date: Oct 28, 2025

The contact owns a 2010 Hyundai Santa Fe. The contact stated that while driving at an undisclosed speed, the vehicle stalled. No warning lights were illuminated. The vehicle failed to immediately start, but started after several attempts. The vehicle was taken to an independent mechanic, who replace... Read more

Fire

Incident date: Mar 20, 2026

This CHEAP fix is abhorrent! It calls for welding an adjustable part of the steering linkage rendering it non- adjustable when having the front end aligned in the future. Not to mention the effect of welding, potentially causing a problem with the integrity of the metal. The correct fix for this SAF... Read more

Incident date: Mar 20, 2026

The contact owns a 2021 Honda CR-V. The contact stated that while driving at various speeds, while turning the steering wheel to the left or the right, it was hesitating before returning to center. The contact stated that the steering wheel was sticking. The contact stated there was no warning light... Read more

Incident date: Mar 20, 2026

Incident date: Feb 26, 2026

Direct cause - Unknown. What I do know however was that the automatic emergency break system on my vehicle was activated, causing the vehicle to stop in the middle of driving. This resulted in the vehicle behind me hitting my car. Prior to the incident occurring, no warning indicators (lamps, mes... Read more

Crash

Incident date: Dec 30, 2025

Don’t have any problem

Incident date: Dec 30, 2025

I was rear-ended and the Vehicle Alert displayed airbag malfunction. This was a car rental I reported to insurance company. It advised to inspect car immediately.

Crash 2 injured

Incident date: Mar 6, 2026

1)Numerous Gas Cap ‘red warnings’ were fixed each time 2)Driver-side ‘Seat Belt’. Fixed. 3)Check engine light ‘off and on’ will quit after 5-10 minutes 4)Stabilitrak/Traction-control (red light warnings), on and off, finally stayed on: Took back to Parsons of Antigo, WI dealership for re... Read more

Incident date: Oct 24, 2025

I took it to the Ford dealership and they diagnosed it as having a parasitic draw from the 12 V battery when the car is shut down so when you go to get into the car if the battery is dead, they will fix it for $425 however, this problem was a recall in 2013 and my car did have a recall done to it. H... Read more

Incident date: Feb 24, 2026

I have a 2024 Jeep Grand Cherokee that I purchased July 19, 2024.I started having operational problems with the vehicle within two months. The car was in and out of the dealership five times through Nov. 2025. Each time the problem was verified by the service department and documented as such, inclu... Read more

Crash

Incident date: Jan 7, 2026

Transmission failed at 83000 miles with no warning or prior issues. I was driving home from work and the vehicle completely stalled out in traffic. Had it towed to a shop and was quoted nearly the cost that the vehicle is worth to have the transmission replaced.

Incident date: Feb 10, 2026

initially filed XXX (1/2/2026) 2nd (additional info) filed XXX (2/10/2026 3rd (3 page service report) XXX (2/11/2026) Vehicle is registered to Christopher Rojik, however it is my car that I drive, etc. today I am filing this for you folks that since I filed the complaint with Kia Corp. and sent t... Read more

Incident date: Jan 10, 2026

False car seat latch. The mint latch is a baseless car seat that latches to the seat and turns green when successfully latched. The car seat was showing green as if it was latched to the seat and it was loose. Glad I checked before driving off. This could be very dangerous if in an accident. Right s... Read more

Incident date: Jan 3, 2025

The vehicle is subject to an active safety recall involving the two-speed power transfer unit (PTU), which can cause loss of motive power and/or loss of PARK function. The vehicle displayed a “Service 4WD” message and all-wheel drive functionality is disabled. The issue has been confirmed by a J... Read more

Incident date: Feb 7, 2026

my car overheats badly and shakes and it is starting to smoke from the hood in snowy conditions

Incident date: Feb 3, 2026

Since December my car has been burning oil at a fast rate. My husband has already had to add an additional 4 quarts since my last service 3000 miles ago. I have read and heard from others with a Santa Fe that they are having to replace their engines because of this. They are under warranty. Unfortun... Read more

Incident date: Jan 11, 2026

Multiple issues: Leaking transmission fluid, multiple issues with on star system, side detection system, lane keep assist. On star issue involves being unable to contact an advisor in the case of an emergency. Apps in car work intermittently, including Google Maps which is imbedded in the vehicle sy... Read more

Incident date: Jan 23, 2026

I was driving and had to hard brake as to not hit a young driver who wasn't paying attention to his driving. The brake pedal went all the way to the floor. There were no warning lights on. I got the car checked out by our local mechanic AND a certified Cadillac dealer. We had a new master cylind... Read more

Incident date: Jan 23, 2026

My steering computer is bad. The steering wheel goes the opposite way. I’ve taken it to the dealership and they’re saying that the computer software and the whole computer needs to be replaced and affects how the way the car steers and is aligned.

Incident date: Dec 5, 2025

The headlight on my vehicle failed, and when I took it to the dealer, I was told this is a known and ongoing issue that they deal with constantly. Despite being aware of this widespread failure, Volkswagen continues to install the same defective headlight assemblies. These are not simple bulb replac... Read more

Incident date: Sep 4, 2025

We have had multiple issues with this car. First the pearl white peeling off on hood and above the windshield. Second CV3 axles boots leaking on our vehicle and multiple others at the Kia dealership. Third burnin oil even with good maintenance records. 3rd sunroof won’t open or close now for no re... Read more

Incident date: Dec 31, 1969

We were driving on a busy freeway and the power steering quit working making it hard to steer and maneuver in traffic. We went directly to a GM dealer and the code CO545 Steering Wheel Torgue Sensor came up. This is a sensor inside the sealed steering gear that cannot be replaced without being comp... Read more

Incident date: Nov 30, 2025

I have had this happen numerous times in my car for absolutely no reason. I also just got my cars state inspection and nothing was noted, while other things unrelated to this issue were recommended by the mechanic. The car will start to stall in reverse AND in regular driving mode. Most recently it ... Read more

Incident date: Nov 30, 2025

On November 5, 2025 our 2020 Nissan LEAF (42,701 miles) experienced rapid loss of battery capacity under normal driving/temperatures (80F.) Vehicle defaulted to "turtle mode" temporarily, an unsafe condition. Were able to replicate condition on subsequent days. Took vehicle to Cedar Park Nissan f... Read more

Showing 50 of 670 complaints.

NHTSA Safety Ratings, 2021 JEEP GRAND CHEROKEE

2021 Jeep Grand Cherokee SUV 4WD

Category	Rating
Overall Rating	5 / 5 ★★★★★
Frontal Crash	4 / 5 ★★★★☆
Frontal Crash, Driver	4 / 5 ★★★★☆
Frontal Crash, Passenger	5 / 5 ★★★★★
Side Crash	5 / 5 ★★★★★
Side Crash, Driver	5 / 5 ★★★★★
Side Crash, Passenger	5 / 5 ★★★★★
Rollover	4 / 5 ★★★★☆
Rollover Risk	16.9%

Safety Technology

Feature	Status
Electronic Stability Control	Standard
Forward Collision Warning	Optional
Lane Departure Warning	Optional

Source: NHTSA 5-Star Safety Ratings Program. Ratings are based on crash tests conducted by the National Highway Traffic Safety Administration.

Technical Service Bulletins, 2021 JEEP GRAND CHEROKEE

1,569 manufacturer communications from 597 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

Component	Bulletins
110000 ELECTRICAL SYSTEM	253
350000 EQUIPMENT	108
060000 ENGINE AND ENGINE COOLING	65
353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.	61
100000 POWER TRAIN	60
160000 STRUCTURE	58
280000 BACK OVER PREVENTION	58
353000 EQUIPMENT:ELECTRICAL	43

117200 ELECTRICAL SYSTEM:INSTRUMENT PANEL:FUEL GAUGE

Low Fuel Warning Indicator Stuck ON

118000 ELECTRICAL SYSTEM:SOFTWARE

Radio Over The Air Update from QR39.82F to QR40.12 Software Version Customer may experience one or more of the following: ? Mobile Wi-Fi inoperative upon start up. ? Hotspot gives "No Internet" connection message on phone when trying to

162600 STRUCTURE:BODY:HATCHBACK/LIFTGATE

Power Liftgate Inoperative Or Intermittently Will Not Open Or Close.

118000 ELECTRICAL SYSTEM:SOFTWARE

Radio Over The Air Update from QR39.5 to QR40.11 Software Version Customer may experience one or more of the following: ? Mobile Wi-Fi inoperative upon start up. ? Hotspot gives "No Internet" connection message on phone when trying to co

118000 ELECTRICAL SYSTEM:SOFTWARE

Radio Over The Air Updating to QR40.12 Software Version Customers may experience one or more of the following: ? Mobile Wi-Fi inoperative upon start up. ? Hotspot gives "No Internet" connection message on phone, when trying to connect to

162300 STRUCTURE:BODY:DOOR

Rattle Buzz Noise From Door Area

353000 EQUIPMENT:ELECTRICAL

Thermostat Assy For 2022-2024MY 3.6L Pentastar Upgrade with P0128 failure code. PRIOR TO PERFORMING ANY THERMOSTAT REPLACEMENT, PROCEED WITH INSPECTION INSTRUCTIONS FROM THE LATEST VERSION OF STAR ONLINE PUBLICATION S2309000014

199000 TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS

Tire Pressure Warning Lamp is on Steady, or Flashing

121000 EXTERIOR LIGHTING:HEADLIGHTS

Headlamp Condensation Clearing Procedure Some customers may report that on occasion, vehicle exterior head lamp assemblies are fogged with a light layer of condensation on the inside of the lenses.

353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

Navigation (NAV) Reboot When MOTA Fails The customer may describe one of more of the following: ? Radio navigation continues to reboot after a Map Update (MOTA). ? Navigation regularly cuts out and back on again. ? Radio switches to nav

111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY

Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On

353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

Radio Navigation Displays Message ?No Maps Available?

118000 ELECTRICAL SYSTEM:SOFTWARE

Radio Over The Air Update to Q339.3 to QR39.62 Software Version Customers may experience one or more of the following: ? Mobile Wi-Fi inoperative upon start up. ? Hotspot gives "No Internet" connection message on phone when trying to con

980000 UNKNOWN OR OTHER

353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

350000 EQUIPMENT

Spring Front Upr - Isolator Before replacing this part. Please contact FCA REDACTED CONTENT. ~ If no response in 15 minutes, proceed with repair.

020000 SUSPENSION

Clicking Noise From Front Suspension Over Bumps Or Rough Roads.

100000 POWER TRAIN

Verifying Camshaft Diagnosis

110000 ELECTRICAL SYSTEM

Flash: Powertrain Control Module (PCM) Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have

103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

118000 ELECTRICAL SYSTEM:SOFTWARE

System Operation Obstructed or Blocked, ?Blind Spot Temporarily Unavailable, Sensor Blocked?, ?Automatic Emergency Braking (AEB) Limited Service Required? or ?Limited Functionality Clean Front Windshield? Displayed Momentarily on The Cluste

117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

050000 PARKING BRAKE

Park Brake Warning Lamp Illuminated and Flashing, Cluster Warning Message to ?Service Park Brake?

118000 ELECTRICAL SYSTEM:SOFTWARE

Code Error Message on The Radio, Uconnect Box Error or ?Please Reset Message? Appears on the Radio Display

110000 ELECTRICAL SYSTEM

Passive Entry General Electrical Low Frequency (LF) Antenna Faults Stored or Active

353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

Radio Over The Air Updating From QR39.6 to QR40.12 Software Version Customers may experience one or more of the following symptoms: ? Mobile Wi-Fi inoperative upon start up. ? Hotspot gives "No Internet" connection message on phone when

980000 UNKNOWN OR OTHER

280000 BACK OVER PREVENTION

Cold Engine Ticking Noise From Exhaust Manifold Area The customer may describe an ticking noise from the exhaust manifold location(s) when cold. This bulletin involves replacing the exhaust manifolds.

134000 VISIBILITY:SUN/MOON ROOF ASSEMBLY

Dual-Pane Sunroof Leaking This bulletin involves replacing the dual-pane wind deflector assembly with an updated design.

134000 VISIBILITY:SUN/MOON ROOF ASSEMBLY

Dual-Pane Sunroof Leaking This bulletin involves replacing the dual-pane wind deflector assembly with an updated design.

274300 LANE DEPARTURE:LANE KEEP:NAVIGATION SYSTEM/SOFTWARE

Maps Over The Air (MOTA) Is Causing The Navigation App To Continuously Reboot Or Map loading Screen Shown

353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

Maps Over The Air (MOTA) Is Causing The Navigation App To Continuously Reboot Or Map loading Screen Shown

280000 BACK OVER PREVENTION

Camera Display Has a Blue Screen When Using Surround, Front, Rear, or Park Assist Camera View

110000 ELECTRICAL SYSTEM

Camera Display Has a Blue Screen When Using Surround, Front, Rear, or Park Assist Camera View

280000 BACK OVER PREVENTION

Camera Display Has a Blue Screen When Using Surround, Front, Rear, or Park Assist Camera View

010000 STEERING

Check Engine Lamp On. Warning Messages In The Cluster. U0131 Lost Communication With Power Steering Control Module Set.

110000 ELECTRICAL SYSTEM

Check Engine Lamp On. Warning Messages In The Cluster. U0131 Lost Communication With Power Steering Control Module Set.

060000 ENGINE AND ENGINE COOLING

Check Engine Lamp On. Warning Messages In The Cluster. U0131 Lost Communication With Power Steering Control Module Set.

010000 STEERING

Check Engine Lamp On. Warning Messages In The Cluster. U0131 Lost Communication With Power Steering Control Module Set.

020000 SUSPENSION

LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect.

136000 VISIBILITY:WINDSHIELD WIPER/WASHER

Rain Sensor Before replacing the rain sensor during a front windshield replacement inspect the part for part numbers. If you have part numbers; 68507366, 68483780, 68384226 or 68384225, these parts do not utilize a replaceable gel pad, onl

110000 ELECTRICAL SYSTEM

Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing

114000 ELECTRICAL SYSTEM:WIRING

136000 VISIBILITY:WINDSHIELD WIPER/WASHER

118000 ELECTRICAL SYSTEM:ADAS

Central ADAS Decision Module (CADM), Advanced Driver Assist System (ADAS), Lane Assist Inoperative, Service Active Lane Management Message

118000 ELECTRICAL SYSTEM:ADAS

Central ADAS Decision Module (CADM), Advanced Driver Assist System (ADAS), Lane Assist Inoperative, Service Active Lane Management Message

274200 LANE DEPARTURE: LANE KEEP: STEERING ASSIST

Central ADAS Decision Module (CADM), Advanced Driver Assist System (ADAS), Lane Assist Inoperative, Service Active Lane Management Message

110000 ELECTRICAL SYSTEM

Central ADAS Decision Module (CADM), Advanced Driver Assist System (ADAS), Lane Assist Inoperative, Service Active Lane Management Message

100000 POWER TRAIN

8-Speed Transmission, Additional Transmission Fluid Leak Inspection/Repair Guidelines.

280000 BACK OVER PREVENTION

264100 FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA

275100 LANE DEPARTURE: SENSING SYSTEM: CAMERA

118320 ELECTRICAL SYSTEM:ADAS:DRIVER MONITORING:CAMERA/SENSOR

100000 POWER TRAIN

8-Speed Transmission, Additional Transmission Fluid Leak Inspection/Repair Guidelines.

110000 ELECTRICAL SYSTEM

Wireless Qi Charger Not Charging

353000 EQUIPMENT:ELECTRICAL

Wireless Qi Charger Not Charging

110000 ELECTRICAL SYSTEM

PUMP Water For 2016-2024MY 3.6L Pentastar Upgrade with suspected coolant leak. PRIOR TO PERFORMING ANY WATER PUMP REPLACEMENT, PROCEED WITH INSPECTION INSTRUCTIONS FROM THE LATEST VERSION OF STAR ONLINE PUBLICATION S2307000002. Please subm

060000 ENGINE AND ENGINE COOLING

110000 ELECTRICAL SYSTEM

062400 ENGINE AND ENGINE COOLING:COOLING SYSTEM:PUMP

980000 UNKNOWN OR OTHER

Headliner Fabric Peeling From Backing Board. Fabric Is Loose.

350000 EQUIPMENT

Headliner Fabric Peeling From Backing Board. Fabric Is Loose.

060000 ENGINE AND ENGINE COOLING

Suspected engine coolant leak.

010000 STEERING

Steering Column Power Tilt Inoperative

121000 EXTERIOR LIGHTING:HEADLIGHTS

Front Fascia Cover Gaps And Or Poor Fitment Near Headlight.

160000 STRUCTURE

Front Fascia Cover Gaps And Or Poor Fitment Near Headlight.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Warranty Bulletin D-16-03 - "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC (Rev. B)

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

FCA Caribbean Warranty Bulletin ID-23-20 "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC

132000 VISIBILITY:GLASS, SIDE/REAR

Glass, Rear Door Right If the rear side door glass has flaws such as delamination, distortion, or cracking, please contact FCA redacted content. If no response in 15 minutes, proceed with repair. Please take pictures of the affected area o

162300 STRUCTURE:BODY:DOOR

180000 VEHICLE SPEED CONTROL

GLASS, Front Door If the front side door glass has flaws such as delamination, distortion, or cracking, please contact FCA Redacted Content. If no response in 15 minutes, proceed with repair. Please take pictures of the affected area of th

160000 STRUCTURE

138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

A/C Diagnostic LOP Change

160000 STRUCTURE

Water Leak In Cargo Area.

350000 EQUIPMENT

Carpet Wet And Or Water Sloshing Sound From Floor Area

980000 UNKNOWN OR OTHER

Low Charging Voltage Displayed On Cluster

119410 ELECTRICAL SYSTEM:PROPULSION SYSTEM:CHARGING:PORT

Low Charging Voltage Displayed On Cluster

346000 COMMUNICATION:MANUFACTURER TELEMATICS

Apple CarPlay Does Not Work Or Not Connecting

980000 UNKNOWN OR OTHER

Apple CarPlay Does Not Work Or Not Connecting

162600 STRUCTURE:BODY:HATCHBACK/LIFTGATE

Water Leak In Rear Of Vehicle Near The Liftgate.

192000 TIRES:SIDEWALL

Water Leak In Rear Of Vehicle Near The Liftgate.

980000 UNKNOWN OR OTHER

Water Leak In Rear Of Vehicle Near The Liftgate.

980000 UNKNOWN OR OTHER

Outer Tail Lamp Front Edge Has A Gap To The Quarter Panel Or Tail Lamp Appears Loose.

123000 EXTERIOR LIGHTING:TAIL LIGHTS

Outer Tail Lamp Front Edge Has A Gap To The Quarter Panel Or Tail Lamp Appears Loose.

980000 UNKNOWN OR OTHER

Water Entering Rear Of Vehicle At Liftgate Striker Area.

192000 TIRES:SIDEWALL

Water Entering Rear Of Vehicle At Liftgate Striker Area.

162600 STRUCTURE:BODY:HATCHBACK/LIFTGATE

Water Entering Rear Of Vehicle At Liftgate Striker Area.

251000 ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC)

Air Suspension Control Module (ASCM) Wheel Acceleration Sensor Diagnostic Trouble Codes (DTCs) C15D1-01 And Or C15D2-01.

020000 SUSPENSION

Air Suspension Control Module (ASCM) Wheel Acceleration Sensor Diagnostic Trouble Codes (DTCs) C15D1-01 And Or C15D2-01.

200000 WHEELS

Air Suspension Control Module (ASCM) Wheel Acceleration Sensor Diagnostic Trouble Codes (DTCs) C15D1-01 And Or C15D2-01.

280000 BACK OVER PREVENTION

Air Suspension Control Module (ASCM) Wheel Acceleration Sensor Diagnostic Trouble Codes (DTCs) C15D1-01 And Or C15D2-01.

110000 ELECTRICAL SYSTEM

Air Suspension Control Module (ASCM) Wheel Acceleration Sensor Diagnostic Trouble Codes (DTCs) C15D1-01 And Or C15D2-01.

980000 UNKNOWN OR OTHER

Buzz Squeak Rattle (BSR) From 2nd Row Seat.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service Library for specifications so a suitable alternative can be used

353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

Customer Satisfaction Notification ZD7 - Radio Software update

118000 ELECTRICAL SYSTEM:SOFTWARE

Radio Over The Air Updating to QR40.12 Software Version ? Mobile Wi-Fi inoperative upon start up. ? Hotspot gives "No Internet" connection message on phone, when trying to connect to a device. This bulletin provides information regarding t

353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

070000 FUEL SYSTEM, GASOLINE

Fuel Nozzle Premature Shut Off The customer may experience the following: ? Hard to fill fuel tank, premature fuel nozzle shut off. This bulletin involves inspecting and replacing the fuel filler tube

Showing 100 of 1,569 bulletins.

NHTSA Safety Investigations, JEEP GRAND CHEROKEE

Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.

RQ, Open , Model Year: 2022

Recall 23V-413 Post Remedy Failures

On June 8, 2023, Fiat Chrysler Automobiles US, LLC (FCA) filed Safety Recall 23V-413 affecting certain 2022–2023 Jeep Grand Cherokee and2021–2023 Jeep Grand Cherokee L vehicles to address rear coil springs that may not have been properly installed during vehicle production. An improperly install... Read more

PE, Closed , Model Year: 2014

False Positive Automated Braking

On June 1, 2015, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE15-021 to investigate 9 complaints alleging incidents of unintended braking in model year (MY) 2014 Jeep Grand Cherokee vehicles, including 2 alleging incidents of full ABS braking.ODI expanded the scope to in... Read more

RQ, Closed , Model Year: 2002

Jeep inadvertent air bag deployment

The Office of Defects Investigation (ODI) opened an investigation based on consumer allegations of inadvertent air bag deployments (IABD) occurring after the recall remedy for NHTSA recall 12V-527 had been installed on recalled model year (MY ) 2002-2003 Jeep Liberty and MY 2002-2004 Jeep Grand Cher... okee vehicles manufactured by Fiat Chrysler Automobiles (FCA).The recall was in response to the Office of Defects Investigation (ODI) investigation EA12-001 during which data provided by FCA indicate that the air bag circuitry inside the Occupant Restraint Control (ORC) module can degrade. ORC degradation can result in an inadvertent air bag deployment, without a crash or impact, while the vehicle is being operated.An IABD may involve frontal, side and belt pretensioner devices, and may result in injuries consisting of burns, cuts and bruises to the upper body region, and or the potential for a loss of control and or crash.The remedy FCA developed for 12V-527 consisted of installing an in-line jumper harness with an integrated electrical filter for the circuits that connect to the air bag modules (squib circuits).This filter is intended to eliminate transient electrical spikes to the ORC which FCA asserted are responsible for the IABDs.ODI has identified a total of 9 NHTSA complaints across all affected vehicles indicating an IABD event occurring after the vehicle had previously been remedied under 12V-527.In addition, FCA reported 12 additional complaints of post-remedy IABD events. The IABD events took place both while driving and while the vehicle was stationary. Six customers incurred injuries consistent with air bag deployments however no crashes were reported.As a response to this investigation, FCA has issued 2 new recalls involving the IABD.On January 27, 2015 FCA notified ODI that it would conduct a safety recall (15V-046) to remedy potential IABD events occurring in 753,176 MY02-03 Jeep Liberty vehicles built through 03/28/03 and MY 2002-2004 Jeep Grand Cherokee vehicles built through 5/23/03.Note that this recall, which was scoped based on field IABD events does not include all MY 2003 Liberty or MY 2004 Grand Cherokee manufactured with the same level ORC module.According to FCA, the ORC degradation and subsequent electrical overstress condition that causes the air bags to deploy inadvertently is not fully remedied with the filter installed during the 12V-527 campaign.To remedy IABDs under 15V-046, FCA will install a new design ORC module using a next generation electrical architecture.The next generation architecture has been used in other non-subject vehicles for many years without evidence of IABD events occurring.In addition to this recall, on October 15, 2015 FCA advised NHTSA that it would conduct safety recall 15V-673 to remedy potential IABD events in the remaining 284,089 MY 2003 Jeep Liberty and MY 2004 Jeep Grand Cherokee vehicles manufactured with the earlier generation ORC module that were not previously recalled.FCA initially did not recall these populations due to the lack of known IABD events.However, FCA is now aware of 7 IABD events occurring in this population. After consultation with ODI regarding the long term durability and noise toughness of the earlier ORC architecture, FCA decided to recall this population also.The recall actions initiated by the manufacturer address the safety risks identified by the investigation.Accordingly, the investigation is closed.The ODI reports cited above can be reviewed at http://www-odi.nhtsa.dot.gov/owners/SearchSafetyIssues under the following identification (ODI) numbers: 10622092, 10629705, 10619008, 10618842, 10626762, 106404Read more

PE, Closed , Model Year: 2012

Power steering hose failure

The Office of Defects Investigation (ODI) analyzed complaint data provided by Chrysler as well as complaints submitted to ODI from consumers. ODI's analysis identified a total of 24 unique reports indicating power steering hose blow-offs resulting from a dislodged power steering cooler turbulator fi... n in some early production vehicles.According to Chrysler, a dislodged fin can occur when the turbulator is inserted into the power steering cooler or loaded into the assembly machine.A dislodged fin may block the flow of power steering fluid creating excess back-pressure in the power steering system leading to the possibility of a return hose blow-off.Chrysler and its power steering cooler supplier, Dana, modified the cooler assembly process to address factors that may contribute to hose blow-offs. The redesigned turbulator assembly stations were completely implemented in production by April 2012.During PE12-020, Chrysler identified occurrences where the power steering return hose may blow-off at the power steering cooler.This is a condition that typically occurs early in the life of the vehicle with 65% occurring at less than 2,000 miles and 96% occurring with less than 8,000 miles. The data also shows that 88% of the conditions occurred with less than 4 months in service. Over 50% of the blow-off complaints occurred on vehicles with build dates between November 22, 2011 and December 23, 2011. None of the conditions occurred with more than 12,000 miles or 7 months in service. Chrysler?s complaint analysis indicates up-to 14 additional vehicles may experience the hose blow off condition.None of the 24 unique reports with the hose blow-off condition alleged smoke or fire in the engine compartment. In the event of a blow-off, it is highly unlikely for power steering fluid to reach any of the ignition sources in the engine compartment and result in an engine fire. Complaint analysis identified five reports alleging engine compartment fires that resulted from other or unknown causes, including one attributed to an overheated transmission fluid. Two fires of unknown cause cited in the opening resume for PE12-020 involved vehicles equipped with V8 SRT 6.4L engines which are not equipped with the steering system affected by the turbulator fin concern. ODI will continue to monitor field experience in Jeep Grand Cherokee vehicles equipped with that engine.There have been no reports of loss of steering control, crashes or injuries as result of this condition.Additionally, all affected vehicles that may have experienced a hose blow-off condition were repaired under Chrysler?s 3 year/36,000 mile manufacturer?s warranty at no cost to the owner and supplier?s process improvements put in place have eliminated the likelihood of power steering hose blow offs. There is no indication of loss of motive power or unreasonable safety risk associated with the alleged defect in the subject vehicles. This preliminary evaluation is closed.The ODI reports cited above can be viewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers (ODI Nos.): 10465379, 10461736, 10459178.Read more

PE, Closed , Model Year: 1993

Crash Related Fuel Tank Fires

NHTSA has conducted extensive analysis of the data regarding fuel tank integrity for the model year (MY) 1993-2004 Jeep Grand Cherokee (JGC). As a result of that work, the agency has decided to upgrade its safety defect investigation to an Engineering Analysis and to expand the scope of vehicles inc... luded in the investigation. NHTSA's assessment of the data collected during this investigation indicates that rear-impact-related tank failures and vehicle fires are more prevalent in the JGC than in the non-Jeep peer vehicles. In addition, the agency's analysis of its FARS data for the peer vehicles and three Jeep models shows a higher incidence of rear-impact, fatal fire crashes for the Jeep products.PE10-031 had focused on the fuel tank system integrity of the JGC vehicles during rear-end collisions and impacts.The fuel tank is located at the rear of the vehicle, between the bumper and axle, and is manufactured from a plastic material (HDPE).Three peer vehicles (across the same MY range as the JGC) were identified for comparative assessment: the Chevrolet Blazer, Ford Explorer, and Toyota 4Runner.ODI has collected and assessed a significant volume of data for the JGC and three peer vehicles under the Defect Petition (DP) 09-005 and PE10-031, much of which was either provided by the petitioner or by the subject and peer manufacturers in response to ODI's information request letters.NHTSA has also utilized its FARS database.Fatal crash data was collected for the JGC and its three peers, along with data for two other Jeep vehicles, the Cherokee and Liberty, which were also manufactured with rear mounted fuel tanks and assessed by ODI as Jeep peer vehicles.Based on the agency's current analysis, ODI is upgrading its investigation to determine whether the subject vehicles contain a defect that presents an unreasonable risk to safety.The subject vehicles for EA12-005 will be MY 1993-2004 JGC, MY 1993-2001 Cherokee, and MY 2002-2007 Liberty; the estimated production volumes for these vehicles is approximately 5.1 million, although attrition is a factor for the older vehicles.Please note that the counts shown in the above failure report summary are for the JGC only (values shown in the total column are unique).Data for the other Jeep models and possibly other peer models will be collected during the investigation.The ODI reports cited above can be reviewed online at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification (ODI) numbers:506249, 549376, 734783, 869217, 10009553, 10335943, 10351589, 10351980, 10357528.Read more

DP, Closed , Model Year: 1993

Fuel Storage System Crash Related Fires

In a letter dated October 2, 2009, the Center for Auto Safety (CAS) petitioned NHTSA to open a defect investigation and recall model year 1993-2004 Jeep Grand Cherokees.CAS alleged that the subject vehicles have defective fuel tank storage systems that present a fire hazard in crashes. CAS alleged t... hat the plastic fuel tank's placement behind the rear axle and below the rear bumper, and the lack of adequate shielding, make it more vulnerable to rupture or leakage from a rear-impact by another vehicle (including damage from other components located on the Grand Cherokee), or in the case of rollover crashes, from other external objects.CAS also alleged that the fuel filler neck tears off in crashes.In its petition, CAS cites data from NHTSA's Fatality Analysis Reporting System (FARS) showing 172 fatal fire crashes with 254 fatalities involving the subject vehicles from calendar years 1992 through 2008.CAS stated that there have been at least 44 crashes with 64 total fatalities (subject and non-subject vehicles) where fire was entered as the Most Harmful Event (MHE) in the FARS database.In response to the CAS petition, ODI made a preliminary examination of available data.FARS data showed 2,988 occupants of the subject vehicles have died in crashes since 1992.Of those, 55 died in 44 crashes where fire was listed as the Most Harmful Event.Identifying crashes most likely associated with the alleged defect as described by CAS (defined as the subject vehicle being struck at the 5, 6 or 7 o'clock positions) isolated 10 crashes with 13 occupant fatalities.ODI also reviewed the Vehicle Owner Questionnaires (VOQ) database and identified 12 reports alleging A) a post-crash fuel tank leak and/or B) a post-crash fire potentially related to a fuel tank leak.Of the 12 reports, 10 involved fires (two involved fuel leaks only) with 9 alleged injuries and 1 alleged fatality.The existence of these post-crash fires does not, by itself, establish a defect trend.Further review and investigation into these incidents is needed to determine the existence of any relationship between the alleged defect and each fire or leak.It should be noted that ODI also conducted a preliminary review of the Early Warning Reporting (EWR) data that did not find the subject vehicles to be over-represented for post-crash fires.ODI's initial review neither supports nor excludes the possibility that a defect exists in the subject vehicles.However, ODI has always taken the position that vehicle fires pose a significant safety risk.Accordingly, ODI has granted the petition to further investigate the conditions associated with post-crash fires in these vehicles.Read more

EA, Closed , Model Year: 2000

FAN BLADE FAILURE (ENGINE COOLING FAN)

DAIMLERCHRYSLER CORPORATION (DCC) HAS NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL (06V199) OF CERTAIN JEEP GRAND CHEROKEE VEHICLES TO REPLACE THE ENGINE'S ELECTRIC MOTOR DRIVEN COOLING FAN. THE 182,875 VEHICLES INCLUDED IN THE RECALL ARE MODEL YEAR (MY) 2002 EQUIPPED WITH 4.0 LITER (SIX... Read more

PE, Closed , Model Year: 2002

ENGINE COOLING FAN BLADE FAILURE

THIS INVESTIGATION WAS OPENED ON JULY 13, 2005, BASED ON FOUR ODI CONSUMER REPORTS.ODI CONTACTED ALL OF THOSE COMPLAINANTS AND EACH OF THEM REPORTED THAT PIECES OF THE BROKEN FAN BLADE HAD DAMAGED THE RADIATOR AND PENETRATED THROUGH THE PROTECTIVE FAN SHROUD.SINCE OPENING THE INVESTIGATION, ODI HAS ... Read more

EA, Closed , Model Year: 1993

HOOD LATCH FAILURE

ODI OPENED EA02-029 TO DETERMINE WHETHER A SAFETY-RELATED DEFECT TREND EXISTED IN THE MY 1997 JEEP GRAND CHEROKEE HOOD LATCH ASSEMBLIES.DURING EA02-029, THERE WAS NO SPECIFIC FAILURE MECHANISM IDENTIFIED THAT COULD DIFFERENTIATE THE MY 1997 VEHICLES FROM OTHER VEHICLES CONTAINING THIS SAME HOOD LATC... Read more

PE, Closed , Model Year: 1996

HOOD LATCH

There is no summary currently available

EA, Closed , Model Year: 1993

ROLL-AWAY IN REVERSE WHEN PARKED

DAIMLERCHRYSLER HAS RECALLED THE ZJ MODELS TO INCORPORATE A SECONDARY DETENT SPRING INTO THE SHIFTER.EVEN THOUGH THE WJ 6 CYL. VEHICLES USE THE SAME MANUAL DETENT LEVER THAT AS THE VEHICLES IN THE RECALL POPULATION, ODI BELIEVES THAT THE WJ REDESIGNED SHIFTER, WHICH IMPROVES FLOOR SHIFTER FUNCTIONAL... Read more

PE, Closed , Model Year: 1995

INADVERTENT ROLLAWAY IN REVERSE PARK

DP, Closed , Model Year: 1993

VISCOUS COUPLING FAILURE

ALLEGED THAT THE VISCOUS COUPLING IN THE TRANSFER CASE OF HIS 1993 GRAND CHEROKEE VEHICLE FAILED WHICH AFFECTED STEERING, BRAKING AND STARTING OF THE VEHICLE.

EA, Closed , Model Year: 1993

QCK-CONNECT FUEL LINE FAIL

There is no summary currently available

EA, Closed , Model Year: 1993

FUEL TANK LEAKAGE

There is no summary currently available

PE, Closed , Model Year: 1994

QUICK-CONNECT FUEL LINE FAILURE

There is no summary currently available

PE, Closed , Model Year: 1993

STEERING SHAFT FAILURE

There is no summary currently available

PE, Closed , Model Year: 1993

FUEL TANK LEAKAGE

There is no summary currently available

PE, Closed , Model Year: 1993

REAR LIFTGATE LATCH

There is no summary currently available

JEEP GRAND CHEROKEE - All Years Overview

Complete safety history for the JEEP GRAND CHEROKEE across all model years (1993, 2026).

326 Total Recalls

40,113 Total Complaints

19 Investigations

2,820 Reported Crashes

845 Reported Fires

85 Reported Deaths

JEEP GRAND CHEROKEE - Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year	Recalls	Complaints
2026	5	23	View
2025	3	136	View
2024	15	439	View
2023	20	681	View
2022	12	482	View
2021 (current)	12	670
2020	3	363	View
2019	7	544	View
2018	11	1,223	View
2017	6	566	View
2016	9	440	View
2015	10	1,768	View
2014	19	3,405	View
2013	10	1,117	View
2012	11	2,329	View
2011	6	2,425	View
2010	5	171	View
2009	3	195	View
2008	5	990	View
2007	7	1,478	View
2006	6	1,754	View
2005	5	2,733	View
2004	14	1,572	View
2003	10	890	View
2002	16	1,771	View
2001	10	1,128	View
2000	12	1,855	View
1999	10	2,319	View
1998	10	1,349	View
1997	11	1,433	View
1996	12	1,250	View
1995	11	983	View
1994	8	775	View
1993	12	784	View
1992	0	4	View
1991	0	7	View
1990	0	5	View
1989	0	7	View

Other JEEP Models

Model	Recalls	Complaints
WRANGLER	313	22,084	View
CHEROKEE	297	20,619	View
WAGONEER	96	662	View
LIBERTY	92	11,701	View
COMPASS	53	5,936	View
GRAND WAGONEER	53	298	View
GLADIATOR	45	1,287	View
RENEGADE	34	3,433	View

Vehicle Safety

Consumer Safety

Infrastructure

Public Health

2021 JEEP GRAND CHEROKEE

Complaint Statistics

Top Reported Components

NHTSA Safety Ratings, 2021 JEEP GRAND CHEROKEE

Safety Technology

Technical Service Bulletins, 2021 JEEP GRAND CHEROKEE

Most Affected Components

NHTSA Safety Investigations, JEEP GRAND CHEROKEE

JEEP GRAND CHEROKEE - All Years Overview

JEEP GRAND CHEROKEE - Year by Year

Other JEEP Models