ELECTRICAL SYSTEM:IGNITION:SWITCH
Defect Description
This defect can affect the safe operation of the airbag system. Until this recall is performed, drivers should adjust their seat to allow clearance between the driver's knee and the ignition key, and remove all items from their key ring, leaving only the vehicle key. Chrysler Group LLC (Chrysler
... ) is recalling certain model year 2005-2007 Jeep Grand Cherokee vehicles manufactured February 11, 2004, to July 5, 2007, and 2006-2007 Jeep Commander vehicles manufactured January 31, 2005, to July 5, 2007. In the affected vehicles, the driver may accidentally hit the ignition key with their knee, unintentionally knocking the key out of the run position, turning off the engine.Read moreConsequence
If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and
... /or increase the risk of injury in the event of a crash.Read moreRemedy
Chrysler will notify owners, and dealers will replace the ignition switch, free of charge. Chrysler sent interim notifications to owners in September 2014. The recall began on October 9, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P4
... 1.Read more649,353 vehicles affected
Manufacturer: Chrysler Group LLC
ELECTRICAL SYSTEM
Defect Description
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in a
... n unintentional shifting of the transfer case into the neutral position.Read moreConsequence
If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Remedy
Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
295,345 vehicles affected
Manufacturer: Chrysler Group LLC
POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)
Defect Description
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in a
... n unintentional shifting of the transfer case into the neutral position.Read moreConsequence
If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Remedy
Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
295,345 vehicles affected
Manufacturer: Chrysler Group LLC
SUSPENSION
Defect Description
ROCK KRAWLER IS RECALLING 44 PERFORMANCE SUSPENSION SYSTEMS SOLD AS AFTERMARKET EQUIPMENT FOR USE ON THE VEHICLE LISTED ABOVE. THESE SUSPENSION SYSTEMS WERE PRODUCED WITH GRADE 2 CARRIAGE BOLTS INSTEAD OF THE PROPER GRADE 5 CARRIAGE BOLTS. THE IMPROPER GRADE 2 CARRIAGE BOLTS COULD EXPERIENCE A LOS
... S OF CLAMPING FORCE FOR THE BOTTOM STRUT FORK.Read moreConsequence
THIS CONDITION COULD CAUSE A LOSS OF EFFECTIVE LIFT AND LOWERING OF THE AFFECTED VEHICLE, POSSIBLY CREATING THE DRIVER TO PANIC WHICH COULD POSSIBLY LEAD TO A VEHICLE CRASH.
Remedy
ROCK KRAWLER WILL NOTIFY OWNERS AND PROVIDE A FREE REMEDY. THE SAFETY RECALL BEGAN ON OCTOBER 15. 2008. ALL THE AFFECTED UNTITS HAVE BEEN REMEDIED. OWNERS MAY CONTACT ROCK KRAWLER AT 1-518-270-9822.
44 vehicles affected
Manufacturer: ROCK KRAWLER/PURE PERFORMANCE GROUP, INC
EXTERIOR LIGHTING
Defect Description
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES
... , AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.Read moreConsequence
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
Remedy
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
16,270 vehicles affected
Manufacturer: SABERSPORT
POWER TRAIN:AUTOMATIC TRANSMISSION
Defect Description
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH 3.7L ENGINES AND NAG1 AUTOMATIC TRANSMISSIONS, THE AIR CONDITIONER EVAPORATOR CONDENSATE WATER MAY ENTER THE TRANSMISSION AT THE FILL TUBE GROMMET SEAL. THIS CAN RESULT IN SHUDDER DURING TORQUE CONVERTER CLUTCH ENGAGEMENT.
Consequence
IT CAN LEAD TO INCREASED TRANSMISSION OPERATING TEMPERATURES, BOILING OF THE WATER, AND A SUBSEQUENT PURGING OF TRANSMISSION FLUID INTO THE ENGINE COMPARTMENT POTENTIALLY RESULTING IN AN UNDERHOOD FIRE.
Remedy
DEALERS WILL INSPECT THE TRANSMISSION FOR LEAKAGE AT THE FILL TUBE GROMMET SEAL. IF NO LEAK IS DETECTED, A NEW FILL TUBE GROMMET SEAL AND WATER DEFLECTOR SHIELD WILL BE INSTALLED, AND PROPER ALIGNMENT OF THE FILL TUBE VERIFIED. IF THE PRESENCE OF A LEAK IS DETECTED, THE VEHICLE WILL BE EVALUATED F
... OR SHUDDER DURING TORQUE CONVERTER ENGAGEMENT. IF NO SHUDDER IS DETECTED, THE TRANSMISSION WILL BE TRIPLE FLUSHED, AND NEW FILL TUBE GROMMET SEAL AND WATER DEFLECTOR WILL BE INSTALLED AND PROPER ALIGNMENT OF THE FILL TUBE VERIFIED. IF SHUDDER IS DETECTED, THE TORQUE CONVERTER WILL BE REPLACED, A NEW FILL TUBE GROMMET SEAL AND WATER DEFLECTOR WILL BE INSTALLED, AND PROPER ALIGNMENT OF THE FILL TUBE VERIFIED. THE RECALL BEGAN ON OCTOBER 31, 2005. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.Read more101,925 vehicles affected
Manufacturer: DAIMLERCHRYSLER CORPORATION
Complaint Statistics
2,733 total complaints
137 crashes 34 fires 115 injuries
Top Reported Components
| Component | Complaints |
|---|
| ELECTRICAL SYSTEM | 879 |
| STRUCTURE:BODY:DOOR | 221 |
| POWER TRAIN | 163 |
| STRUCTURE:BODY | 136 |
| LATCHES/LOCKS/LINKAGES | 135 |
| ENGINE | 134 |
| UNKNOWN OR OTHER | 134 |
| AIR BAGS | 85 |
| VEHICLE SPEED CONTROL | 85 |
| POWER TRAIN:AUTOMATIC TRANSMISSION | 71 |
Incident date: Jan 6, 2026
The contact owns a 2005 Jeep Grand Cherokee. The contact stated that the vehicle was taken to the local dealer for repair under NHTSA Campaign Number: 14V438000 (Electrical System). While placing the key in the ignition, it was extremely tight. The driver thought the key could possibly break. The U
... connect and power train warning lights were illuminated. The contact was alerted that the brake lights were inoperable. The vehicle was taken back to the local dealer, who informed the contact that the vehicle was serviced with no brake lights and informed the contact that a diagnostic test was needed. The vehicle was not diagnosed or repaired. After taking possession of the vehicle, there was an abnormal sizzling sound coming from the dashboard, and the radio was inoperable. The manufacturer was not contacted. The failure mileage was approximately 145,677.Read more
Incident date: Jan 6, 2026
The contact owns a 2005 Jeep Grand Cherokee. The contact stated that the vehicle was taken to the local dealer for repair under NHTSA Campaign Number: 14V438000 (Electrical System). While placing the key in the ignition, it was extremely tight. The driver thought the key could possibly break. The U
... connect and power train warning lights were illuminated. The contact was alerted that the brake lights were inoperable. The vehicle was taken back to the local dealer, who informed the contact that the vehicle was serviced with no brake lights and informed the contact that a diagnostic test was needed. The vehicle was not diagnosed or repaired. After taking possession of the vehicle, there was an abnormal sizzling sound coming from the dashboard, and the radio was inoperable. The manufacturer was not contacted. The failure mileage was approximately 145,677.Read more
Incident date: Nov 22, 2025
The contact owns a 2005 Jeep Grand Cherokee. The contact stated while driving 35–40 MPH, the engine seized. No warning lights were illuminated. The vehicle was able to restart after several attempts. The contact stated that the failure had occurred several times, including three times while drivin
... g to the dealer. The contact referenced NHTSA Campaign Number: 14V438000 (Electrical System) which was associated with the VIN. The vehicle was taken to the dealer, where the contact was informed that the recall repair might not be able to be performed because of the age of the vehicle. In addition, the contact was informed that if the repair was approved by the manufacturer, the labor fee might be at the owner's expense. The contact was informed that the manufacturer needed to approve the repair. The vehicle was not repaired. The dealer made the manufacturer aware of the failure. The failure mileage was approximately 184,111.Read more
Incident date: Nov 22, 2025
The contact owns a 2005 Jeep Grand Cherokee. The contact stated while driving 35–40 MPH, the engine seized. No warning lights were illuminated. The vehicle was able to restart after several attempts. The contact stated that the failure had occurred several times, including three times while drivin
... g to the dealer. The contact referenced NHTSA Campaign Number: 14V438000 (Electrical System) which was associated with the VIN. The vehicle was taken to the dealer, where the contact was informed that the recall repair might not be able to be performed because of the age of the vehicle. In addition, the contact was informed that if the repair was approved by the manufacturer, the labor fee might be at the owner's expense. The contact was informed that the manufacturer needed to approve the repair. The vehicle was not repaired. The dealer made the manufacturer aware of the failure. The failure mileage was approximately 184,111.Read more
Incident date: Nov 22, 2025
The contact owns a 2005 Jeep Grand Cherokee. The contact stated while driving 35–40 MPH, the engine seized. No warning lights were illuminated. The vehicle was able to restart after several attempts. The contact stated that the failure had occurred several times, including three times while drivin
... g to the dealer. The contact referenced NHTSA Campaign Number: 14V438000 (Electrical System) which was associated with the VIN. The vehicle was taken to the dealer, where the contact was informed that the recall repair might not be able to be performed because of the age of the vehicle. In addition, the contact was informed that if the repair was approved by the manufacturer, the labor fee might be at the owner's expense. The contact was informed that the manufacturer needed to approve the repair. The vehicle was not repaired. The dealer made the manufacturer aware of the failure. The failure mileage was approximately 184,111.Read more
Incident date: Sep 10, 2024
Every single code is displayed when using a ODB2 scan tool. I have many electrical issues that go away and come back. Sluggish performance. Random components inside the jeep will fail at random. I’m thinking the ECU is faulty. Somedays it will run fine with all the codes still present.
Incident date: Sep 10, 2024
Every single code is displayed when using a ODB2 scan tool. I have many electrical issues that go away and come back. Sluggish performance. Random components inside the jeep will fail at random. I’m thinking the ECU is faulty. Somedays it will run fine with all the codes still present.
Incident date: Feb 8, 2025
Lights on the dashboard were blinking, there were no turning signals, the gas gauge was not working, and the check engine light was flashing. My safety was put at risk because I could not let people know when I was turning. I took it to the dealer, and they said there were too many codes, but none w
... ere active for them to fix the problem. So, I have to drive the jeep, but this is dangerous. The warning keeps showing me that there is a problem with the ignition switch that was previously recalled. I want this taken care of, please.Read more
Incident date: Feb 8, 2025
Lights on the dashboard were blinking, there were no turning signals, the gas gauge was not working, and the check engine light was flashing. My safety was put at risk because I could not let people know when I was turning. I took it to the dealer, and they said there were too many codes, but none w
... ere active for them to fix the problem. So, I have to drive the jeep, but this is dangerous. The warning keeps showing me that there is a problem with the ignition switch that was previously recalled. I want this taken care of, please.Read more
Incident date: Feb 8, 2025
Lights on the dashboard were blinking, there were no turning signals, the gas gauge was not working, and the check engine light was flashing. My safety was put at risk because I could not let people know when I was turning. I took it to the dealer, and they said there were too many codes, but none w
... ere active for them to fix the problem. So, I have to drive the jeep, but this is dangerous. The warning keeps showing me that there is a problem with the ignition switch that was previously recalled. I want this taken care of, please.Read more
Incident date: Apr 3, 2024
Dash will read "ESP System Disabled" during this the engine light and red lightning in brackets ( ) turns on, on the dash. This affects the acceleration there is none and brakes work but is slow to come to a full stop. An inspection can be scheduled. This happens anytime and randomly, getting safel
... y off the road is hard. First happened April 1, 2024 then April 3, 2024. Had a family mechanic work on it got it back and less than a day having it back and it happened 5 more times just driving to work on August 28, 2024.Read more
Incident date: Apr 3, 2024
Dash will read "ESP System Disabled" during this the engine light and red lightning in brackets ( ) turns on, on the dash. This affects the acceleration there is none and brakes work but is slow to come to a full stop. An inspection can be scheduled. This happens anytime and randomly, getting safel
... y off the road is hard. First happened April 1, 2024 then April 3, 2024. Had a family mechanic work on it got it back and less than a day having it back and it happened 5 more times just driving to work on August 28, 2024.Read more
Incident date: Apr 3, 2024
Dash will read "ESP System Disabled" during this the engine light and red lightning in brackets ( ) turns on, on the dash. This affects the acceleration there is none and brakes work but is slow to come to a full stop. An inspection can be scheduled. This happens anytime and randomly, getting safel
... y off the road is hard. First happened April 1, 2024 then April 3, 2024. Had a family mechanic work on it got it back and less than a day having it back and it happened 5 more times just driving to work on August 28, 2024.Read more
Incident date: Jan 1, 2019
The contact owns a 2005 Jeep Grand Cherokee. The contact stated that while starting the vehicle, there was an abnormal tapping sound coming from the engine. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the lifters needed to be repla
... ced. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 150,000.Read more
Incident date: Jan 23, 2024
The contact owns a 2005 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 14V438000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall rep
... air. The contact stated that while driving at an undisclosed speed, the service brakes and the power steering were inoperable. The contact used the parking brake to stop the vehicle. The contact stated that after enabling the parking brake, the vehicle independently shut off. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 191,191.Read more
Incident date: Dec 29, 2017
P41 Ignition switch recall was completed on my vehicle 11/2015. Prior to receiving recall notification I experienced no problems with accidently hitting the key while driving. Now I am experiencing great difficulty turning the ignition switch. One of my vehicle keys broke off while trying to turn th
... e car on to drive. Most times I get in the car to go somewhere there is always an issue getting the key to turn allowing the car to turn on. The warranty for the recall has expired and I am very upset that there is nothing that can be done to rectify this problem without having out of pocket expenses. This is very frustrating and I am afraid my last key is going to break off while trying to start vehicle.Read more
Incident date: Aug 25, 2023
I was at the light a and the truck caught on fired
Fire
1 injured
Incident date: Aug 5, 2023
The Jeep would not start. When the key was inserted into the ignition switch and turned to the start position, all that would happen is a single click. The starter would not engage. The key had to me jiggled in order to start the Jeep. The ignition switch has very high sensitivity.
Incident date: May 21, 2023
While driving the transmission will go into neutral without warning. I have to coast to a spot I can pull over then put into park then back into drive again and vehicle will go . It has done this three times.
Incident date: Jan 20, 2023
The contact owns a 2005 Jeep Grand Cherokee. The vehicle was taken to a local dealer to be serviced under NHTSA Campaign Number: 14V438000 (Electrical System) however, the repair failed to fix the vehicle. The contact stated that while attempting to start the vehicle, the vehicle failed to start. Th
... e vehicle was not taken to an independent mechanic or local dealer to be diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 189,000.Read more
Incident date: Jan 31, 2023
The contact owns a 2005 Jeep Grand Cherokee. The contact stated while attempting to start the vehicle, the engine turned over but then failed to restart. The ABS warning light was illuminated. The dealer was notified of the failure and the contact was informed that the failure was possibly the wirin
... g ignition module switch. Additionally, the contact stated that prior to the failure, the vehicle was taken to the dealer where it was diagnosed that the ignition switch needed to be replaced. The vehicle was repaired however, the failure recurred. The vehicle was not diagnosed or repaired again. The manufacturer was not notified of the failure. The failure mileage was approximately 196,000.Read more
Incident date: Jan 25, 2023
Ignition system was repaired under recall in 2016. The cars ignition system continues to have issues and will shut off and cause the car not to restart. Very dangerous to be driving and have the engine fail. This happened on the highway recently. Chrysler says there is nothing they can do. Car
... has been looked at by independent mechanics and I have notified the dealership. They say it is my responsibility now.Read more
Incident date: Jan 25, 2023
Ignition system was repaired under recall in 2016. The cars ignition system continues to have issues and will shut off and cause the car not to restart. Very dangerous to be driving and have the engine fail. This happened on the highway recently. Chrysler says there is nothing they can do. Car
... has been looked at by independent mechanics and I have notified the dealership. They say it is my responsibility now.Read more
Incident date: Jan 21, 2023
The fuel tank skid plate has completely rusted and has broken off. My tank (that has a date of 2004 stamped on it) is completely exposed. I am afraid that my tank is going to fall off and cause harm to myself or the driver/vehicle behind me. The vehicle is mostly city street / highway driving… no
... off road driving. I am concerned of the considerable amount of pot holes 🕳️ in my area that damage can be done based on the area I live in. Southwestern Pennsylvania has a lot of pot holes.Read more
Incident date: Mar 1, 2022
1. Fuel tank started leaking on the top. 2. Middle backseat belt was stuck. It would not pull out. No matter what we tried it just got tighter and tighter, had to cut it. 3. Can't use seat warmer on passenger side because it will burn the person sitting there because the seat tore.
Incident date: Mar 1, 2020
1. Engine over heating problems numerous times and coolant leak. Even after replacement of radiator and hoses. 2. Went to pick up jeep from mechanic due to oil leak, when they brought it around, I noticed pink fluid dripping. Had Transmission serviced in March/April 2020 due to a leak., Flushed s
... ystem, new filters and fluid. Last few months vehicle says "Transmission over Temp" a few times. Replaced transmission pan, due to a leak, new fluid added, in September 2022. Vehicle indicated "Transmission over Temp" a few weeks later. Didn't drive it a few days, haven't seen the warning sign yet. 3. Numerous oil leaks. Serpitean belt replaced along with other repairs. 4. When I bought vehicle, it had no heat and coolant was leaking in on passenger side floor. 5. Jeep shifts to 3rd gear and won't shift down or back into drive until I turn off vehicle and back on. Very dangerous I was a busy road, US 41 heading north, and had to pull over.Read more
Incident date: Mar 1, 2022
1. Fuel tank started leaking on the top. 2. Middle backseat belt was stuck. It would not pull out. No matter what we tried it just got tighter and tighter, had to cut it. 3. Can't use seat warmer on passenger side because it will burn the person sitting there because the seat tore.
Incident date: Mar 1, 2020
1. Engine over heating problems numerous times and coolant leak. Even after replacement of radiator and hoses. 2. Went to pick up jeep from mechanic due to oil leak, when they brought it around, I noticed pink fluid dripping. Had Transmission serviced in March/April 2020 due to a leak., Flushed s
... ystem, new filters and fluid. Last few months vehicle says "Transmission over Temp" a few times. Replaced transmission pan, due to a leak, new fluid added, in September 2022. Vehicle indicated "Transmission over Temp" a few weeks later. Didn't drive it a few days, haven't seen the warning sign yet. 3. Numerous oil leaks. Serpitean belt replaced along with other repairs. 4. When I bought vehicle, it had no heat and coolant was leaking in on passenger side floor. 5. Jeep shifts to 3rd gear and won't shift down or back into drive until I turn off vehicle and back on. Very dangerous I was a busy road, US 41 heading north, and had to pull over.Read more
Incident date: Dec 9, 2020
1. Airbag light was on when I purchased the vehicle from SRQ in Bradenton Florida February 2020. 2. The hood handle inside the vehicle was broke replaced it, it broke again. 3. The hood will not shut properly due to the latch inside the vehicle broke. Now the Hood will not stay up by itself
... property, began in August 2022. 4. Both door handles inside vehicle in the back were broken now the passenger side is broken no way to open vehicle door from inside. 5. December 2022 battery light is coming on, battery is no more than 2 years old check engine light keeps coming on. 6. Sunroof is leaking inside the vehicle when it rains. Hardly ever use/open sunroof. 7. Traction control light comes on blinking quite often since I purchased a vehicle in February 2020. 8. Sometimes vehicle will go into third gear from drive and will not switch down to any other gear or back into drive. It stays in 3rd. I have to turn vehicle off then back on for it to be back into drive. Bought vehicle in February 2020 and spent well over $6,000 in repairs. I have all receipts. Have many more problems that I will send next. It only let me select 3 at a time.Read more
Incident date: Mar 1, 2020
1. Engine over heating problems numerous times and coolant leak. Even after replacement of radiator and hoses. 2. Went to pick up jeep from mechanic due to oil leak, when they brought it around, I noticed pink fluid dripping. Had Transmission serviced in March/April 2020 due to a leak., Flushed s
... ystem, new filters and fluid. Last few months vehicle says "Transmission over Temp" a few times. Replaced transmission pan, due to a leak, new fluid added, in September 2022. Vehicle indicated "Transmission over Temp" a few weeks later. Didn't drive it a few days, haven't seen the warning sign yet. 3. Numerous oil leaks. Serpitean belt replaced along with other repairs. 4. When I bought vehicle, it had no heat and coolant was leaking in on passenger side floor. 5. Jeep shifts to 3rd gear and won't shift down or back into drive until I turn off vehicle and back on. Very dangerous I was a busy road, US 41 heading north, and had to pull over.Read more
Incident date: Dec 9, 2020
1. Airbag light was on when I purchased the vehicle from SRQ in Bradenton Florida February 2020. 2. The hood handle inside the vehicle was broke replaced it, it broke again. 3. The hood will not shut properly due to the latch inside the vehicle broke. Now the Hood will not stay up by itself
... property, began in August 2022. 4. Both door handles inside vehicle in the back were broken now the passenger side is broken no way to open vehicle door from inside. 5. December 2022 battery light is coming on, battery is no more than 2 years old check engine light keeps coming on. 6. Sunroof is leaking inside the vehicle when it rains. Hardly ever use/open sunroof. 7. Traction control light comes on blinking quite often since I purchased a vehicle in February 2020. 8. Sometimes vehicle will go into third gear from drive and will not switch down to any other gear or back into drive. It stays in 3rd. I have to turn vehicle off then back on for it to be back into drive. Bought vehicle in February 2020 and spent well over $6,000 in repairs. I have all receipts. Have many more problems that I will send next. It only let me select 3 at a time.Read more
Incident date: Mar 1, 2022
1. Fuel tank started leaking on the top. 2. Middle backseat belt was stuck. It would not pull out. No matter what we tried it just got tighter and tighter, had to cut it. 3. Can't use seat warmer on passenger side because it will burn the person sitting there because the seat tore.
Incident date: Dec 9, 2020
1. Airbag light was on when I purchased the vehicle from SRQ in Bradenton Florida February 2020. 2. The hood handle inside the vehicle was broke replaced it, it broke again. 3. The hood will not shut properly due to the latch inside the vehicle broke. Now the Hood will not stay up by itself
... property, began in August 2022. 4. Both door handles inside vehicle in the back were broken now the passenger side is broken no way to open vehicle door from inside. 5. December 2022 battery light is coming on, battery is no more than 2 years old check engine light keeps coming on. 6. Sunroof is leaking inside the vehicle when it rains. Hardly ever use/open sunroof. 7. Traction control light comes on blinking quite often since I purchased a vehicle in February 2020. 8. Sometimes vehicle will go into third gear from drive and will not switch down to any other gear or back into drive. It stays in 3rd. I have to turn vehicle off then back on for it to be back into drive. Bought vehicle in February 2020 and spent well over $6,000 in repairs. I have all receipts. Have many more problems that I will send next. It only let me select 3 at a time.Read more
Incident date: Sep 19, 2022
The ECM in trans has defect which can throw jeep into another gear. Electrical issues confuses trans module check engine light us on.. differential is loose now. Unsafe to drive gears could shift causing a crash . Vehicle has been diagnosed at Mr Transmission. 773-768 7676. For full REPORT!+=
Incident date: Sep 19, 2022
The ECM in trans has defect which can throw jeep into another gear. Electrical issues confuses trans module check engine light us on.. differential is loose now. Unsafe to drive gears could shift causing a crash . Vehicle has been diagnosed at Mr Transmission. 773-768 7676. For full REPORT!+=
Incident date: Sep 19, 2022
The ECM in trans has defect which can throw jeep into another gear. Electrical issues confuses trans module check engine light us on.. differential is loose now. Unsafe to drive gears could shift causing a crash . Vehicle has been diagnosed at Mr Transmission. 773-768 7676. For full REPORT!+=
Incident date: Feb 1, 2022
The contact owns a 2005 Jeep Grand Cherokee. The contact stated that while idle, the vehicle would overheat with the transmission temperature sensor warning light illuminated. The contact also stated that the vehicle would shudder and hesitate upon depression of the accelerator pedal. The vehicle wa
... s taken to an independent mechanic who informed him that the vehicle had to be serviced by an authorized dealer. Upon investigation, the contact linked the failure to NHTSA Campaign Number: 05V396000 (Power Train). The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 160,000.Read more
Incident date: Jul 15, 2017
DOOR HANDLES HAVE CRUMBLED INTO NOTHING, EVERY DOOR WON'T OPEN FROM INSIDE THIS IS RIDICULOUSLY AN EMERGENCY EXIT PROBLEM, JUST LIKE OLD REFRIDGERATOR DOORS AND KIDS GETTING LOCKED INSIDE, JUST THINK IF A CHILD CRAWALED INTO THE JEEP ON A 90-100 DEGREE DAY , THIS IS CRIMINAL NEGLIGENCE, HOW CAN YOU
... MAKE SUCH A PASSENGER DEATH TRAP , AND NOT FIX THIS , THERE IS OVER 1MILLION JEEPS WITH THIS PROBLEM , YEA HOW DO YOU ESCAPE A FIRE , OR FLOOD, THOUGHT JEEP WAS AMERICAN MADE , BEST OF THE BEST, GET YOU THERE AND BACK SAFELY, GUESS JUST NOT IN OR OUT LIKE THE BACK SEAT OF A COP CAR , OR YOUR FAMILIES TOMB.Read more
Incident date: Jun 1, 2022
drivers side rear interior door handle plastic cup securing the handle broken. Cannot open door from inside.
Incident date: Jul 24, 2022
Vehicle slips into neutral when driving. Only ways you fix is to put in park turn off the car and turn it back on.
Incident date: Jun 15, 2022
Entering my exit I noticed my 1month old was no longer sound asleep but screaming I turned around noticing she was being approached by smoke arising from the back of the vehicle.As panic set in I immediately tried to come to stop moving off the exit. At the same time clear fluid gushed out of the
... hood and smoke immediately entered the front of the vehicle making it difficult to come to a stop see or breath. I went blank out of fear or pure confusion as I reached for my infant in the back as quickly as I could at that point she was. No longer crying. I shot out of the vehicle as fast as possible and stayed in a safety spot attempting to shield her from the sun as I watched the jeep ignite and continue to smoke itself out witnesses gathered around one allowing me to sit in her vehicle with my baby until help arrived. NO warning signs once so ever no indication of an over heating vehicle drove perfectly and not frequently it may be inspected at the towing it was taken to as for the safety of my newborn and myself we both could’ve tragically ended up gone because I was not and would not have thought twice about leaving my daughter in that vehicle. she just got into this world to be taken that fast it wasnt an option. I’ve been very uneasy since the incident with absolutely anything that functions or is electronic. Continues replay in my head over and over again in detail and nothing new pops up truly a very Traumatic experience and an unexpected loss. appointments I can’t make it to have had to cancel I do not have family here especially not close by to help me this accident was by far caused by the vehicle because it definitely look like he had a mind of its own suddenlyRead more
Fire
2 injured
Incident date: Jun 15, 2022
Entering my exit I noticed my 1month old was no longer sound asleep but screaming I turned around noticing she was being approached by smoke arising from the back of the vehicle.As panic set in I immediately tried to come to stop moving off the exit. At the same time clear fluid gushed out of the
... hood and smoke immediately entered the front of the vehicle making it difficult to come to a stop see or breath. I went blank out of fear or pure confusion as I reached for my infant in the back as quickly as I could at that point she was. No longer crying. I shot out of the vehicle as fast as possible and stayed in a safety spot attempting to shield her from the sun as I watched the jeep ignite and continue to smoke itself out witnesses gathered around one allowing me to sit in her vehicle with my baby until help arrived. NO warning signs once so ever no indication of an over heating vehicle drove perfectly and not frequently it may be inspected at the towing it was taken to as for the safety of my newborn and myself we both could’ve tragically ended up gone because I was not and would not have thought twice about leaving my daughter in that vehicle. she just got into this world to be taken that fast it wasnt an option. I’ve been very uneasy since the incident with absolutely anything that functions or is electronic. Continues replay in my head over and over again in detail and nothing new pops up truly a very Traumatic experience and an unexpected loss. appointments I can’t make it to have had to cancel I do not have family here especially not close by to help me this accident was by far caused by the vehicle because it definitely look like he had a mind of its own suddenlyRead more
Fire
2 injured
Incident date: Jun 15, 2022
Entering my exit I noticed my 1month old was no longer sound asleep but screaming I turned around noticing she was being approached by smoke arising from the back of the vehicle.As panic set in I immediately tried to come to stop moving off the exit. At the same time clear fluid gushed out of the
... hood and smoke immediately entered the front of the vehicle making it difficult to come to a stop see or breath. I went blank out of fear or pure confusion as I reached for my infant in the back as quickly as I could at that point she was. No longer crying. I shot out of the vehicle as fast as possible and stayed in a safety spot attempting to shield her from the sun as I watched the jeep ignite and continue to smoke itself out witnesses gathered around one allowing me to sit in her vehicle with my baby until help arrived. NO warning signs once so ever no indication of an over heating vehicle drove perfectly and not frequently it may be inspected at the towing it was taken to as for the safety of my newborn and myself we both could’ve tragically ended up gone because I was not and would not have thought twice about leaving my daughter in that vehicle. she just got into this world to be taken that fast it wasnt an option. I’ve been very uneasy since the incident with absolutely anything that functions or is electronic. Continues replay in my head over and over again in detail and nothing new pops up truly a very Traumatic experience and an unexpected loss. appointments I can’t make it to have had to cancel I do not have family here especially not close by to help me this accident was by far caused by the vehicle because it definitely look like he had a mind of its own suddenlyRead more
Fire
2 injured
Incident date: Apr 19, 2022
The vehicle flipped down an embankment and into a creek and none of the air bags deployed, frontal or side curtains. Insurance adjuster has inspected vehicle. No warning lamps, messages or other symptoms of the problem prior to failure.
Crash
1 injured
Incident date: Jul 1, 2018
Automatic Transmission contamination caused from rain water or AC condensation dripping directly on to transmission dipstick tube . During times of heavy rainfall, contaminated transmission fluid will overflow and puddle underneath the vehicle. Transmission fluid has been analyzed at Blackstone Lab
... oratories and provided results showing h2o being present in the fluid, with no traces of engine coolant. Transmission shutters and shifts hard, reaches excessive temperatures under moderate loads. Dealership and independent transmission shop both have acknowledged an issue with the transmission and a water contamination.Read more
Incident date: Aug 12, 2020
PCM HAS BEEN REPLACEMENT MULTIPLE TIMES BY DIFFERENT REPAIR SHOP. When computer fails it has failed a circuit with 02 sensors which kills engine power randomly while driving on highways. It has turned ABS light on and Service 4x4 randomly and won’t let the vehicle travel over 10mph. Very dangerous
... on roads. I’ve had three computers installed in the last Year and a half and have given me 3 close calls almost causing accident. That’s 3 too many. I’m not the only one with the computer issues ask around to owners with these jeeps. How many close called does someone need for Chrysler to not even repair but Just to look into. Do people need to die in an accident for people to take this seriously. The issue is NOT from lack of maintenance either. If my ABS module was failed I would no. My vehicle has a 115,000miles on it and when this dangerous intermittent issues occur there are no DTC codes stored. This is a total epic failure done by Chrysler. If they don’t find something soon about theses vehicles. I will be sure never to by another Jeep product. I don’t drive this vehicle unless I’m alone never-mind one of my niece or nephews With me in this death trap I’ve learned my lesson On this one Chrysler Please help NHTSA!!Read more
Incident date: Aug 12, 2020
PCM HAS BEEN REPLACEMENT MULTIPLE TIMES BY DIFFERENT REPAIR SHOP. When computer fails it has failed a circuit with 02 sensors which kills engine power randomly while driving on highways. It has turned ABS light on and Service 4x4 randomly and won’t let the vehicle travel over 10mph. Very dangerous
... on roads. I’ve had three computers installed in the last Year and a half and have given me 3 close calls almost causing accident. That’s 3 too many. I’m not the only one with the computer issues ask around to owners with these jeeps. How many close called does someone need for Chrysler to not even repair but Just to look into. Do people need to die in an accident for people to take this seriously. The issue is NOT from lack of maintenance either. If my ABS module was failed I would no. My vehicle has a 115,000miles on it and when this dangerous intermittent issues occur there are no DTC codes stored. This is a total epic failure done by Chrysler. If they don’t find something soon about theses vehicles. I will be sure never to by another Jeep product. I don’t drive this vehicle unless I’m alone never-mind one of my niece or nephews With me in this death trap I’ve learned my lesson On this one Chrysler Please help NHTSA!!Read more
Incident date: Aug 12, 2020
PCM HAS BEEN REPLACEMENT MULTIPLE TIMES BY DIFFERENT REPAIR SHOP. When computer fails it has failed a circuit with 02 sensors which kills engine power randomly while driving on highways. It has turned ABS light on and Service 4x4 randomly and won’t let the vehicle travel over 10mph. Very dangerous
... on roads. I’ve had three computers installed in the last Year and a half and have given me 3 close calls almost causing accident. That’s 3 too many. I’m not the only one with the computer issues ask around to owners with these jeeps. How many close called does someone need for Chrysler to not even repair but Just to look into. Do people need to die in an accident for people to take this seriously. The issue is NOT from lack of maintenance either. If my ABS module was failed I would no. My vehicle has a 115,000miles on it and when this dangerous intermittent issues occur there are no DTC codes stored. This is a total epic failure done by Chrysler. If they don’t find something soon about theses vehicles. I will be sure never to by another Jeep product. I don’t drive this vehicle unless I’m alone never-mind one of my niece or nephews With me in this death trap I’ve learned my lesson On this one Chrysler Please help NHTSA!!Read more
Incident date: Aug 24, 2021
Driving down the road the vehicle cuts off had to try and pull off the road. It would not crank back. Had to have it towed.
Incident date: Aug 24, 2021
Driving down the road the vehicle cuts off had to try and pull off the road. It would not crank back. Had to have it towed.
Showing 50 of 2,733 complaints.
NHTSA Safety Investigations — JEEP GRAND CHEROKEE
Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.
PE — Closed
— Model Year: 2014
Powered vehicle rollaway
The Office of Defects Investigation (ODI) opened Preliminary Evaluation PE15-030 on August 20, 2015,to investigate 14 complaints alleging incidents of rollaway after intended shifts to Park in Model Year (MY) 2014 and 2015 Jeep Grand Cherokees vehicles. The MY 2014-2015 Grand Cherokee vehicles are e
... quipped with Monostable electronic (E-shift) gearshift assemblies supplied by ZF Group (ZF). The E-shift system operates electronically and the gear requested by the driver is transmitted from the shifter via the CAN Bus to the Transmission Control Module which makes the requested shift. The Monostable gearshift does not move into a detent but springs back to a centered/neutral position after the driver selects a gear and releases the shifter. A button on the shift knob must be depressed to shift out of Park, shift out of Neutral, and to shift from Drive to Reverse or Park.The gear selected is shown on a display in the dash and illuminated letters on the shifter. If the driver's door is opened when the gearshift is not in Park, a chime sounds and a message is displayed on the instrument panel to warn the driver.In addition, the engine Start/Stop push-button control logic does not permit normal engine shut-off when the transmission is not in Park. This logic may provide feedback to drivers who attempt to turn the engine off when the transmission is not in Park. However, this function does not protect drivers who intentionally leave the engine running or drivers who do not recognize that the engine is still running.NHTSA testing during PE15-030 indicates that operation of the Monostable shifter is not intuitive and provides poor tactile and visual feedback to the driver, increasing the potential for unintended gear selection.ODI?s analysis of the PE15-030 complaint and field report data identified 306 incidents of vehicle rollaway followingintended shifts to Park in the 2014-2015 Grand Cherokee. These resulted in 117 alleged crashes. Twenty-eight of the crashes reportedly caused injuries, including 3 with a fractured pelvis and 4 others requiring some degree of hospitalization (a ruptured bladder, fractured kneecap, broken ribs, damaged to right leg). Other injuries include reports of a broken nose, facial lacerations requiring stitches, sprained knees, severe bruising, and trauma to legs.An Engineering Analysis (EA16-002) has been opened to assess the scope, frequency, and safety-related consequences of the alleged defect. The Vehicle Owner Questionnaires (VOQs) associated with the closing of this Preliminary Evaluation are:10823099, 10822939, 10822442, 10820488, 10817252, 10810551, 10810051, 10809691, 10809024, 10807839, 10807416, 10794318, 10787947, 10787576, 10785790, 10783597, 10778854, 10775391, 10767488, 10766494, 10763333, 10763284, 10763082, 10762457, 10761498, 10760980, 10760729, 10760702, 10760081, 10759979, 10759669, 10759622, 10759568, 10759548, 10759533, 10759287, 10759278, 10759198, 10759186, 10759157, 10759131, 10759102, 10759082, 10759066, 10759047, 10759046, 10733158, 10730952, 10716526, 10711893, 10683556, 10679497, 10676998, 10668651, 10662619, 10662308, 10631167, 10605865, 10583366, 10567538, 10555901, and 10537653.Read more
PE — Closed
— Model Year: 2015
False Positive Automated Braking
On June 1, 2015, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE15-021 to investigate 9 complaints alleging incidents of unintended braking in model year (MY) 2014 Jeep Grand Cherokee vehicles, including 2 alleging incidents of full ABS braking.ODI expanded the scope to in
... clude MY 2015 Grand Cherokee vehicles and identified a total of 176 incidents in complaints provided by FCA or submitted to ODI by consumers.ODI conducted the following work to assess the alleged defect in the subject vehicles:1) evaluated the design of the subject Forward Collision Warning (FCW) system, including the maximum braking authority during automated braking; 2) analyzed the frequency and severity of field incidents of unintended braking; 3) analyzed warranty data for evidence of system faults that may be related to the alleged defect; and 4) reviewed the performance of the subject system in testing conducted as part of NHTSA?s 2014 Automatic Emergency Braking (AEB) test program.ODI?s analysis found that the maximum brake activations that can be commanded by the subject system are limited in both braking force and duration.The system is not capable of achieving full ABS braking, as alleged in some complaints, unless driver brake application triggers the Advanced Brake Assist (ABA) mode.Analysis of field data found that unintended braking events occur randomly for a variety of causes and are not driven by any single environmental factor, traffic condition, or vehicle fault.The incidents involve short duration moderate braking events with minimal changes in vehicle speed.None of the incidents resulted in crash or injuries.The subject vehicles performed as well or better than peer vehicles in testing conducted as part of NHTSA?s AEB test program.This preliminary evaluation is closed. The closing of this investigation does not constitute a finding that a safety related defect does not exist. For additional information, see the closing resume appendix and the investigation file for PE15-021.Read more
RQ — Closed
— Model Year: 2002
Jeep inadvertent air bag deployment
The Office of Defects Investigation (ODI) opened an investigation based on consumer allegations of inadvertent air bag deployments (IABD) occurring after the recall remedy for NHTSA recall 12V-527 had been installed on recalled model year (MY ) 2002-2003 Jeep Liberty and MY 2002-2004 Jeep Grand Cher
... okee vehicles manufactured by Fiat Chrysler Automobiles (FCA).The recall was in response to the Office of Defects Investigation (ODI) investigation EA12-001 during which data provided by FCA indicate that the air bag circuitry inside the Occupant Restraint Control (ORC) module can degrade. ORC degradation can result in an inadvertent air bag deployment, without a crash or impact, while the vehicle is being operated.An IABD may involve frontal, side and belt pretensioner devices, and may result in injuries consisting of burns, cuts and bruises to the upper body region, and or the potential for a loss of control and or crash.The remedy FCA developed for 12V-527 consisted of installing an in-line jumper harness with an integrated electrical filter for the circuits that connect to the air bag modules (squib circuits).This filter is intended to eliminate transient electrical spikes to the ORC which FCA asserted are responsible for the IABDs.ODI has identified a total of 9 NHTSA complaints across all affected vehicles indicating an IABD event occurring after the vehicle had previously been remedied under 12V-527.In addition, FCA reported 12 additional complaints of post-remedy IABD events. The IABD events took place both while driving and while the vehicle was stationary. Six customers incurred injuries consistent with air bag deployments however no crashes were reported.As a response to this investigation, FCA has issued 2 new recalls involving the IABD.On January 27, 2015 FCA notified ODI that it would conduct a safety recall (15V-046) to remedy potential IABD events occurring in 753,176 MY02-03 Jeep Liberty vehicles built through 03/28/03 and MY 2002-2004 Jeep Grand Cherokee vehicles built through 5/23/03.Note that this recall, which was scoped based on field IABD events does not include all MY 2003 Liberty or MY 2004 Grand Cherokee manufactured with the same level ORC module.According to FCA, the ORC degradation and subsequent electrical overstress condition that causes the air bags to deploy inadvertently is not fully remedied with the filter installed during the 12V-527 campaign.To remedy IABDs under 15V-046, FCA will install a new design ORC module using a next generation electrical architecture.The next generation architecture has been used in other non-subject vehicles for many years without evidence of IABD events occurring.In addition to this recall, on October 15, 2015 FCA advised NHTSA that it would conduct safety recall 15V-673 to remedy potential IABD events in the remaining 284,089 MY 2003 Jeep Liberty and MY 2004 Jeep Grand Cherokee vehicles manufactured with the earlier generation ORC module that were not previously recalled.FCA initially did not recall these populations due to the lack of known IABD events.However, FCA is now aware of 7 IABD events occurring in this population. After consultation with ODI regarding the long term durability and noise toughness of the earlier ORC architecture, FCA decided to recall this population also.The recall actions initiated by the manufacturer address the safety risks identified by the investigation.Accordingly, the investigation is closed.The ODI reports cited above can be reviewed at http://www-odi.nhtsa.dot.gov/owners/SearchSafetyIssues under the following identification (ODI) numbers: 10622092, 10629705, 10619008, 10618842, 10626762, 106404Read more
EA — Closed
— Model Year: 2013
Headliner Fires
On July 1st, 2014 Chrysler Group LLC (Chrysler) notified the Office of Defects Investigation (ODI) that it would conduct a safety recall to remedy a wiring-related fire hazard on the headliner of approximately 661,888 model year (MY) 2011-2014 Jeep Grand Cherokee and Dodge Durango vehicles manufactu
... red between January 5, 2010 and December 11, 2013 (see NHTSA Safety Recall 14V-391), with notifications to begin in August 2014. According to Chrysler, the fire is caused by an electrical short in the vanity lamp wiring for either one of the sun visors mounted on the vehicle. The sun visors are mounted to the roof of the vehicle through the headliner with three metal screws. It is possible for the sun visor wiring to be pierced by one of these screws either during initial vehicle assembly or later headliner area repairs which may cause an electrical short potentially resulting in fire.ODI opened an investigation involving MY 2011-2013 Jeep Grand Cherokee and Dodge Durango vehicles based on consumer reports of headliners catching fire at the front of the passenger's compartment near the sun visors. Complainants reported failure symptoms that ranged from discoloration to open flame burning of the headliner and/or sun visor material. Complainants reported a burning plastic smell and smoke from the headliner, often occurring while the vehicle was in motion. Damage ranged from a small burn spot on the headliner to a near complete burn of the vehicle resulting in a total loss; sunroof damage/glass shattering occurred in some cases. Incidents are more likely to occur when the ignition key is in the on position.However, several vehicles continued to burn after the key was turned off, and key-off fires, while highly unlikely, cannot be fully eliminated as a potential problem. The earliest incidents chronologically were often associated with vehicle assembly or in-plant repair procedures. Chrysler revised assembly and in-plant repair procedures for the headliner which reduced the number of fields incidents.However, anytime a repair is made to the headliner of the vehicle there could still be a risk of shorting the wiring and creating a hazard.Dealership technicians will inspect the vehicles for damaged wiring caused by an improper service procedure and repair any damage. Also, all vehicles will have a plastic guideway installed on each sun visor that routes the wiring away from the attachment screws preventing the wiring from being shorted. All MY 2011-2014 Grand Cherokee and Dodge Durango built before December 11, 2013 are affected by the recall; vehicles manufactured after this date had the guideway installed during vehicle production.ODI received a total of 6 complaints as of June 2014, all of which reported a fire and two of which alleged related injuries. All 6 incidents occurred while the vehicle was being driven. In each case the driver smelled smoke and witnessed the headliner burning on either the driver or passenger side. Two complaints indicate smoke inhalation injuries to the driver. In response to ODI's information request letters of 8/28/2013 and 2/26/2014, Chrysler provided consumer and warranty data which was received by ODI on 10/7/2013 and 3/19/2014. Analysis of the Chrysler data indicated a total of 91 unique incidents related to the investigation of which about two thirds reported an open flame and smoke, the remaining showed only small burn marks with no visible flame. Three Chrysler reports indicated injuries consisting of minor burns on the customer?s hands and smoke inhalation.The investigation is closed on the basis of the recall action the manufacturer has undertaken which is sufficient to address NHTSA?s conRead more
PE — Closed
— Model Year: 2012
Headliner Fires
The Office of Defects Investigation (ODI) has identified 5 reports of vehicle headliners catching fire at the front of the vehicle near the sun visors on Jeep Grand Cherokees.Customers reported a range of fire conditions ranging from minor overheating to an open flame at the headliner and/or sun vis
... or material while driving the vehicle. In some reports the fire spread to the front seats and/or door panels of the vehicle.In one report, the sunroof was damaged causing the glass to shatter.The cause of these fires is an electrical short in the vanity lighting wiring circuit that is routed to either one of the sun visors.The sun visors are mounted to the roof of the vehicle through the headliner with three screws.The sun visor wiring may be penetrated, or pierced by one of these screws either during initial vehicle assembly or subsequent headliner area repairs.The piercing causes an electrical short that could result in a fire.There is no dedicated fuse for the affected circuit so the electrical short can continue until the short clears or the vehicle is keyed off.The Dodge Durango uses the same headliner assembly, and Chrysler indicates there are similar headliner fire incidents affecting this model. Therefore, these vehicles have been added to the scope of the investigation.Analyzing the data received from Chrysler along with ODI reports indicates there may be a total of 52 unique fire incidents (including 3 injury allegations) on Grand Cherokee and Durango vehicles which ODI will continue to evaluate during the investigation.Based on ODI's evaluation of currently available data, this investigation is being upgraded toEngineering Analysis EA14-001.The ODI reports cited above can be reviewed at http://www-odi.nhtsa.dot.gov/owners/SearchSafetyIssues under the following identification (ODI) numbers: 10536895, 10556110, 10522665, 10522159, 10515592Read more
PE — Closed
— Model Year: 2012
Power steering hose failure
The Office of Defects Investigation (ODI) analyzed complaint data provided by Chrysler as well as complaints submitted to ODI from consumers. ODI's analysis identified a total of 24 unique reports indicating power steering hose blow-offs resulting from a dislodged power steering cooler turbulator fi
... n in some early production vehicles.According to Chrysler, a dislodged fin can occur when the turbulator is inserted into the power steering cooler or loaded into the assembly machine.A dislodged fin may block the flow of power steering fluid creating excess back-pressure in the power steering system leading to the possibility of a return hose blow-off.Chrysler and its power steering cooler supplier, Dana, modified the cooler assembly process to address factors that may contribute to hose blow-offs. The redesigned turbulator assembly stations were completely implemented in production by April 2012.During PE12-020, Chrysler identified occurrences where the power steering return hose may blow-off at the power steering cooler.This is a condition that typically occurs early in the life of the vehicle with 65% occurring at less than 2,000 miles and 96% occurring with less than 8,000 miles. The data also shows that 88% of the conditions occurred with less than 4 months in service. Over 50% of the blow-off complaints occurred on vehicles with build dates between November 22, 2011 and December 23, 2011. None of the conditions occurred with more than 12,000 miles or 7 months in service. Chrysler?s complaint analysis indicates up-to 14 additional vehicles may experience the hose blow off condition.None of the 24 unique reports with the hose blow-off condition alleged smoke or fire in the engine compartment. In the event of a blow-off, it is highly unlikely for power steering fluid to reach any of the ignition sources in the engine compartment and result in an engine fire. Complaint analysis identified five reports alleging engine compartment fires that resulted from other or unknown causes, including one attributed to an overheated transmission fluid. Two fires of unknown cause cited in the opening resume for PE12-020 involved vehicles equipped with V8 SRT 6.4L engines which are not equipped with the steering system affected by the turbulator fin concern. ODI will continue to monitor field experience in Jeep Grand Cherokee vehicles equipped with that engine.There have been no reports of loss of steering control, crashes or injuries as result of this condition.Additionally, all affected vehicles that may have experienced a hose blow-off condition were repaired under Chrysler?s 3 year/36,000 mile manufacturer?s warranty at no cost to the owner and supplier?s process improvements put in place have eliminated the likelihood of power steering hose blow offs. There is no indication of loss of motive power or unreasonable safety risk associated with the alleged defect in the subject vehicles. This preliminary evaluation is closed.The ODI reports cited above can be viewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers (ODI Nos.): 10465379, 10461736, 10459178.Read more
EA — Closed
— Model Year: 2001
Crash Related Fuel Tank Fires
ODI has completed an extensive analysis of rear crash fuel tank system integrity data for the subject Jeep Cherokee, Grand Cherokee and Liberty vehicles (SVs).As of June 2013, ODI knew of 56 post-collision fatal fires, 28 non-fatal fires, and 6 fuel leak incidents (totaling 90 incidents, 75 fataliti
... es and 58 injuries) involving the SVs.Based on this analysis, ODI issued a Recall Request Letter (RRL) on June 3, 2013 requesting that Chrysler recall the Grand Cherokee and Liberty vehicles due to the rate of fatal, non-fatal fire, and fuel leak incidents when compared to peer vehicles (compact and medium SUVs) built during the same time period.In the RRL, ODI described how the location of the aft-mounted fuel tank made the SVs vulnerable to rear impact crash fuel tank failures.During the analysis, besides the high speed/high severity crashes present in both the SV and peer vehicles, ODI observed a significant number of low and moderate speed rear impact crash related fires and leaks, particularly in the Liberty.The data also demonstrated that SVs originally equipped with towing hitch receivers (trailer hitches) appeared to be under-represented in rear-impact related fuel tank failures.In the RRL, ODI requested that Chrysler provide its response by June 18, 2013, otherwise NHTSA might proceed to an Initial Decision that the SVs contain a safety-related defect.Chrysler responded to the RRL on June 4, 2013 and vigorously disputed the tentative findings of the RRL.Among other things, Chrysler argued that the SVs had an overall safety record superior to their peers, met or exceeded all applicable federal motor vehicle safety standards (FMVSS) and only experienced fires in severe high energy rear impacts.Nonetheless, while continuing to maintain that the SVs did not contain a safety-related defect, Chrysler proposed a recall (13V-252) of approximately 2.5M (1.6M currently registered) model year (MY) 1993 - 1998 Grand Cherokee (ZJ) and MY 2002-2007 Liberty (KJ) vehicles on June 18, 2013.The recall remedy submitted by Chrysler would employ a hitch receiver assembly consisting of a steel cross-member behind the fuel tank with forward-projecting arms bolted to the frame rails on either side of the fuel tank.For the MY 1999 - 2004 Grand Cherokee, Chrysler indicated it would conduct a customer satisfaction campaign and inspect vehicles equipped with aftermarket tow hitch receivers, and if necessary, replace any such hitch receivers whose conditionmay increase the risk of fuel system failure in rear crashes.Examination of the available data established that the MY 1999 - 2004 Grand Cherokee did not pose the same magnitude of safety risk as the MY 1993 - 1998 Grand Cherokee and MY 2002-2007 Liberty, particularly in low and moderate speed rear impacts.Because the agency has concluded that the vehicles do not present an unreasonable risk to safety, ODI is closing its investigation of the MY 1999 - 2004 Grand Cherokee.Although it was not within the scope of the Petition initiating this investigation or the Preliminary Evaluation preceding this EA, ODI also examined the performance of the MY 1993 - 2001 Cherokee as part of this investigation.NHTSA's assessment of the available data for the Cherokee did not establish an unreasonable risk in comparison to peer vehicles.ODI does not approve proposed defect remedies.While offering to install hitch receiver assemblies on the MY 1993-1998 Grand Cherokees and 2002-2007 Liberty, Chrysler did not, in ODI's view, provide enough evidence demonstrating the effectiveness of the proposed remedy in rear impacts.The Complete Summary for this Closing Resume (EA12-005) can be seen byRead more
PE — Closed
— Model Year: 2000
Crash Related Fuel Tank Fires
NHTSA has conducted extensive analysis of the data regarding fuel tank integrity for the model year (MY) 1993-2004 Jeep Grand Cherokee (JGC). As a result of that work, the agency has decided to upgrade its safety defect investigation to an Engineering Analysis and to expand the scope of vehicles inc
... luded in the investigation. NHTSA's assessment of the data collected during this investigation indicates that rear-impact-related tank failures and vehicle fires are more prevalent in the JGC than in the non-Jeep peer vehicles. In addition, the agency's analysis of its FARS data for the peer vehicles and three Jeep models shows a higher incidence of rear-impact, fatal fire crashes for the Jeep products.PE10-031 had focused on the fuel tank system integrity of the JGC vehicles during rear-end collisions and impacts.The fuel tank is located at the rear of the vehicle, between the bumper and axle, and is manufactured from a plastic material (HDPE).Three peer vehicles (across the same MY range as the JGC) were identified for comparative assessment: the Chevrolet Blazer, Ford Explorer, and Toyota 4Runner.ODI has collected and assessed a significant volume of data for the JGC and three peer vehicles under the Defect Petition (DP) 09-005 and PE10-031, much of which was either provided by the petitioner or by the subject and peer manufacturers in response to ODI's information request letters.NHTSA has also utilized its FARS database.Fatal crash data was collected for the JGC and its three peers, along with data for two other Jeep vehicles, the Cherokee and Liberty, which were also manufactured with rear mounted fuel tanks and assessed by ODI as Jeep peer vehicles.Based on the agency's current analysis, ODI is upgrading its investigation to determine whether the subject vehicles contain a defect that presents an unreasonable risk to safety.The subject vehicles for EA12-005 will be MY 1993-2004 JGC, MY 1993-2001 Cherokee, and MY 2002-2007 Liberty; the estimated production volumes for these vehicles is approximately 5.1 million, although attrition is a factor for the older vehicles.Please note that the counts shown in the above failure report summary are for the JGC only (values shown in the total column are unique).Data for the other Jeep models and possibly other peer models will be collected during the investigation.The ODI reports cited above can be reviewed online at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification (ODI) numbers:506249, 549376, 734783, 869217, 10009553, 10335943, 10351589, 10351980, 10357528.Read more
DP — Closed
— Model Year: 2002
Fuel Storage System Crash Related Fires
In a letter dated October 2, 2009, the Center for Auto Safety (CAS) petitioned NHTSA to open a defect investigation and recall model year 1993-2004 Jeep Grand Cherokees.CAS alleged that the subject vehicles have defective fuel tank storage systems that present a fire hazard in crashes. CAS alleged t
... hat the plastic fuel tank's placement behind the rear axle and below the rear bumper, and the lack of adequate shielding, make it more vulnerable to rupture or leakage from a rear-impact by another vehicle (including damage from other components located on the Grand Cherokee), or in the case of rollover crashes, from other external objects.CAS also alleged that the fuel filler neck tears off in crashes.In its petition, CAS cites data from NHTSA's Fatality Analysis Reporting System (FARS) showing 172 fatal fire crashes with 254 fatalities involving the subject vehicles from calendar years 1992 through 2008.CAS stated that there have been at least 44 crashes with 64 total fatalities (subject and non-subject vehicles) where fire was entered as the Most Harmful Event (MHE) in the FARS database.In response to the CAS petition, ODI made a preliminary examination of available data.FARS data showed 2,988 occupants of the subject vehicles have died in crashes since 1992.Of those, 55 died in 44 crashes where fire was listed as the Most Harmful Event.Identifying crashes most likely associated with the alleged defect as described by CAS (defined as the subject vehicle being struck at the 5, 6 or 7 o'clock positions) isolated 10 crashes with 13 occupant fatalities.ODI also reviewed the Vehicle Owner Questionnaires (VOQ) database and identified 12 reports alleging A) a post-crash fuel tank leak and/or B) a post-crash fire potentially related to a fuel tank leak.Of the 12 reports, 10 involved fires (two involved fuel leaks only) with 9 alleged injuries and 1 alleged fatality.The existence of these post-crash fires does not, by itself, establish a defect trend.Further review and investigation into these incidents is needed to determine the existence of any relationship between the alleged defect and each fire or leak.It should be noted that ODI also conducted a preliminary review of the Early Warning Reporting (EWR) data that did not find the subject vehicles to be over-represented for post-crash fires.ODI's initial review neither supports nor excludes the possibility that a defect exists in the subject vehicles.However, ODI has always taken the position that vehicle fires pose a significant safety risk.Accordingly, ODI has granted the petition to further investigate the conditions associated with post-crash fires in these vehicles.Read more
EA — Closed
— Model Year: 2000
FAN BLADE FAILURE (ENGINE COOLING FAN)
DAIMLERCHRYSLER CORPORATION (DCC) HAS NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL (06V199) OF CERTAIN JEEP GRAND CHEROKEE VEHICLES TO REPLACE THE ENGINE'S ELECTRIC MOTOR DRIVEN COOLING FAN. THE 182,875 VEHICLES INCLUDED IN THE RECALL ARE MODEL YEAR (MY) 2002 EQUIPPED WITH 4.0 LITER (SIX
... CYLINDER) ENGINES MANUFACTURED FROM FEBRUARY 4, 2002 THROUGH JUNE 17, 2002; AND MY 2000 EQUIPPED WITH EITHER THE 4.0 LITER (SIX CYLINDER) OR THE 4.7 LITER (EIGHT CYLINDER) ENGINE MANUFACTURED FROM JANUARY 31, 2000 THROUGH JUNE 12, 2000.DCC NOTED THAT THEIR ANALYSIS OF FAILED PARTS SHOWED EVIDENCE OF BRITTLE FRACTURE OF THE FAN BLADE.DCC FURTHER STATED, POOR BONDING BETWEEN THE RESIN MATERIAL AND THE GLASS FIBERS WAS OBSERVED, WHICH MAY BE ATTRIBUTED TO THE INJECTION MOLDING PROCESS. SINCE THE ROOT CAUSE OF FAN FAILURE COULD NOT BE CONCLUSIVELY IDENTIFIED DCC DECIDED THE RECALL SCOPE WOULD BE DETERMINED BY THE BUILD DATE RANGE OF THE COMPLAINT VEHICLES.THERE WERE 48 REPORTS FOR MY 2000, AND 196 FOR MY 2002.ODI WILL CONTINUE TO MONITOR THIS ISSUE FOR REPORTS ON VEHICLES OUTSIDE OF THE RECALL SCOPE.Read more
PE — Closed
— Model Year: 2002
ENGINE COOLING FAN BLADE FAILURE
THIS INVESTIGATION WAS OPENED ON JULY 13, 2005, BASED ON FOUR ODI CONSUMER REPORTS.ODI CONTACTED ALL OF THOSE COMPLAINANTS AND EACH OF THEM REPORTED THAT PIECES OF THE BROKEN FAN BLADE HAD DAMAGED THE RADIATOR AND PENETRATED THROUGH THE PROTECTIVE FAN SHROUD.SINCE OPENING THE INVESTIGATION, ODI HAS
... RECEIVED 12 NEW CONSUMER REPORTS.IN ITS RESPONSE TO ODI'S PRELIMINARY EVALUATION INFORMATION REQUEST DAIMLERCHRYSLER CORPORATION PROVIDED ADDITIONAL OWNER REPORTS AND WARRANTY DATA.THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO ENGINEERING ANALYSIS EA05-020 TO FURTHER STUDY THE ISSUES REGARDING THE ALLEGED FAN FAILURES.Read more
EA — Closed
— Model Year: 1995
HOOD LATCH FAILURE
ODI OPENED EA02-029 TO DETERMINE WHETHER A SAFETY-RELATED DEFECT TREND EXISTED IN THE MY 1997 JEEP GRAND CHEROKEE HOOD LATCH ASSEMBLIES.DURING EA02-029, THERE WAS NO SPECIFIC FAILURE MECHANISM IDENTIFIED THAT COULD DIFFERENTIATE THE MY 1997 VEHICLES FROM OTHER VEHICLES CONTAINING THIS SAME HOOD LATC
... H ASSEMBLY OR COULD ACCOUNT FOR THEIR HIGHER COMPLAINT RATE.AS A RESULT, ODI EXPANDED THE SCOPE OF THIS INVESTIGATION TO INCLUDE ALL GRAND CHEROKEE VEHICLES EQUIPPED WITH THE SUBJECT HOOD LATCH ASSEMBLIES.IN PERFORMING EA02-029, IT WAS DETERMINED THAT SOME OF THE SECONDARY HOOD LATCHES IN THE SUBJECT VEHICLES MAY EXHIBIT INCREASED OPERATING FRICTIONAL RESISTANCE; HOWEVER, SINCE NONE OF THE PRIMARY HOOD LATCHES SHOWED ANY EVIDENCE OF MECHANICAL OR OPERATIONAL DEFICIENCY AND THE COMPLAINT RATE OF HOOD FLY-UPS MEASURED OVER AN EXTENDED EXPOSURE TIME WAS LOW, A SAFETY-RELATED DEFECT TREND HAS NOT BEEN IDENTIFIED AT THIS TIME.Read more
PE — Closed
— Model Year: 1998
HOOD LATCH
There is no summary currently available
EA — Closed
— Model Year: 1999
ROLL-AWAY IN REVERSE WHEN PARKED
DAIMLERCHRYSLER HAS RECALLED THE ZJ MODELS TO INCORPORATE A SECONDARY DETENT SPRING INTO THE SHIFTER.EVEN THOUGH THE WJ 6 CYL. VEHICLES USE THE SAME MANUAL DETENT LEVER THAT AS THE VEHICLES IN THE RECALL POPULATION, ODI BELIEVES THAT THE WJ REDESIGNED SHIFTER, WHICH IMPROVES FLOOR SHIFTER FUNCTIONAL
... ITY AND ERGONOMICS, HELPS TO PROVIDE FEEDBACK TO THE DRIVER TO INDICATE WHETHER ?PARK? HAS OR HAS NOT BEEN ACHIEVED.ALTHOUGH THE INVESTIGATOR WAS ABLE TO INDUCE A ?FALSE PARK? IN THE WJ PLATFORM FOR 6 CYL. VEHICLES, THE LEVEL OF DIFFICULTY WAS GREATER THAN THAT REQUIRED FOR ALL ZJ MODELS, AND THE COMPLAINT RATE WAS SIGNIFICANTLY LOWER THAN THE RECALLED ZJ POPULATION.FURTHER, THE ODI INVESTIGATOR WAS ALSO ABLE TO CREATE A ?FALSE PARK? IN PEER VEHICLES WITH THE SAME LEVEL OF DIFFICULTY AND FREQUENCY AS THE SUBJECT VEHICLE WJ PLATFORM.THE WJ COMPLAINT RATE WAS INFLATED DUE TO NATIONAL EXPOSURE THROUGH THE PRESS. THE COMPLAINT RATE PRIER TO THE JULY 5, 2001 MEDIA COVERAGE FOR THE WJ VEHICLES IS SIMILAR TO THE PEER VEHICLE INCIDENT RATE.BASED ON THE ABOVE, A SAFETY-RELATED DEFECT TREND HAS NOT BEEN IDENTIFIED AT THIS TIME IN THE WJ POPULATION.ACCORDINGLY, THIS INVESTIGATION IS CLOSED WITH A SAFETY RECAL FOR THE ZJ PLATFORM ONLY.Read more
PE — Closed
— Model Year: 1996
INADVERTENT ROLLAWAY IN REVERSE PARK
DP — Closed
— Model Year: 1993
VISCOUS COUPLING FAILURE
ALLEGED THAT THE VISCOUS COUPLING IN THE TRANSFER CASE OF HIS 1993 GRAND CHEROKEE VEHICLE FAILED WHICH AFFECTED STEERING, BRAKING AND STARTING OF THE VEHICLE.
PE — Closed
— Model Year: 1994
REAR AXLE SHAFT SEPARATION
THIS INVESTIGATION WAS OPENED TO EXAMINE THE FAILURE MODE AND THE RISK TO MOTOR VEHICLE SAFETY POSED BY ALLEGATIONS OF REAR AXLE SEPARATIONS.THE REAR AXLE SHAFT AND HOUSING DESIGN IS TYPICAL OF THOSE IN WHICH THE WEIGHT OF THE VEHICLE IS CARRIED ON THE AXLE HOUSING.THE LEFT AND RIGHT AXLE SHAFTS, SU
... PPORTED BY ROLLER BEARINGS, ARE SITUATED INSIDE THE AXLE HOUSING.THE INBOARD SPLINED END OF THE AXLE SHAFT RECEIVES POWER TRANSMITTED FROM THE DIFFERENTIAL ASSEMBLY, PROVIDING TORQUE TO THE REAR WHEELS.THE ALLEGATIONS ARE THAT THE AXLE SHAFT FAILS, RESULTING IN THE SEPARATION OF A WHEEL AND AXLE HUB ASSEMBLY OR THE ENTIRE AXLE SHAFT AND WHEEL ASSEMBLY, DEPENDING ON THE LOCATION OF THE AXLE SHAFT FAILURE.AS IDENTIFIED BY CHRYSLER, THE SUBJECT REAR AXLES ARE DANA 35C AND 35CM MODELS, WHICH HAVE BEEN USED ON THE SUBJECT VEHICLES SINCE THE 1990 MODEL YEAR.A SAFETY DEFECT TREND WITH RESPECT TO THE SUBJECT AXLE SHAFTS HAS NOT BEEN IDENTIFIED.SEE HARD COPY RESUME FOR FULL TEXT OF SUMMARY.Read more
EA — Closed
— Model Year: 1993
QCK-CONNECT FUEL LINE FAIL
There is no summary currently available
EA — Closed
— Model Year: 1993
FUEL TANK LEAKAGE
There is no summary currently available
PE — Closed
— Model Year: 1994
QUICK-CONNECT FUEL LINE FAILURE
There is no summary currently available
PE — Closed
— Model Year: 1993
STEERING SHAFT FAILURE
There is no summary currently available
PE — Closed
— Model Year: 1993
FUEL TANK LEAKAGE
There is no summary currently available
PE — Closed
— Model Year: 1993
REAR LIFTGATE LATCH
There is no summary currently available