2014 CHRYSLER TOWN AND COUNTRY

4 recalls, 884 complaints - 375 TSBs - 4/5 safety rating

EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:LATCH/ANCHOR:

Defect Description

Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraint... Read more

Consequence

An unsecured wheelchair can move during transit, increasing the risk of injury.

Remedy

Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.

86 vehicles affected

Manufacturer: Rollx Vans

EQUIPMENT

Defect Description

Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers ma... Read more

Consequence

If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.

Remedy

Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidd... Read more

61,791 vehicles affected

Manufacturer: Chrysler (FCA US LLC)

TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS

Defect Description

Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Chrysler Town and Country and Dodge Grand Caravan vehicles manufactured March 20, 2014, to April 22, 2014, and 2014 Jeep Wrangler vehicles manufactured March 21, 2014, to April 22, 2014. Due to a software error, the Tire Pressure Mo... Read more

Consequence

If the TPMS light illuminates because the sensors cannot be located, it could mask an actual low tire pressure condition, possibly resulting in tire failure, increasing the risk of a crash.

Remedy

Chrysler has notified owners, and dealers will reprogram the TPMS module, free of charge. The recall began on October 23, 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P63.

10,390 vehicles affected

Manufacturer: Chrysler Group LLC

ELECTRICAL SYSTEM

Defect Description

Chrysler Group, LLC (Chrysler) is recalling certain model year 2010-2014 Chrysler Town and Country and Dodge Grand Caravan vehicles manufactured August 25, 2010, through October 31, 2013. The affected vehicles may experience overheating of the vent window switch in the driver's door armrest.

Consequence

An overheated switch may result in a vehicle fire.

Remedy

Chrysler will notify owners, and dealers will replace the vent window switch with a newer version, free of charge. The owner notification letter was issued and the remedy campaign launched on on December 31, 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number f... Read more

644,757 vehicles affected

Manufacturer: Chrysler Group LLC

Complaint Statistics

884 total complaints 44 crashes 17 fires 63 injuries

Top Reported Components

Component	Complaints
ELECTRICAL SYSTEM	214
ENGINE	157
UNKNOWN OR OTHER	81
SEATS	66
AIR BAGS	61
POWER TRAIN	54
SERVICE BRAKES	38
STRUCTURE:BODY	31
STEERING	29
VEHICLE SPEED CONTROL	17

Incident date: Jul 3, 2026

The contact owns a 2016 Lincoln MKX. The contact received notification of NHTSA Campaign Number: 25V544000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The vehicle was scheduled for the recall repair. The contact was later informed that parts were unavailab... Read more

Incident date: Jul 3, 2026

I am extremely disappointed with Ford’s handling of my situation and the lack of customer support for what appears to be a premature major component failure. I own a 2024 Ford Mustang GT with only 56,022 miles. While driving, my air conditioning suddenly stopped blowing cold air. I took the vehicl... Read more

Incident date: Jun 19, 2026

On May 30, 2026, my 2024 Hyundai Santa Fe was involved in a multi-impact interstate collision in the Sandy Springs/Atlanta area while traveling with my family which includes 1 year old kid. The vehicle was struck from behind, spun out, and impacted the concrete highway barrier multiple times before ... Read more

Crash 3 injured

Incident date: Aug 23, 2025

The contact owns a 2008 Ford Edge. The contact stated while driving at 55 MPH, the contact stated that the vehicle was driven over a small bump in the road, the vehicle independently steered into the other lane. The contact stated that two full sets of tires were replaced within a month. In addition... Read more

Incident date: May 31, 2026

Left Side Airbag Deployment control circuit - B0020 Right Side Airbag Deployment control circuit - B0028 Driver Seat Belt Sensor - Circuit open B0050 Occupant Classification System- missing message - BOOAO Driver Seat Track Position - BOOB5 Passenger Seat Belt Sensor - B0052

Incident date: Jun 4, 2025

Engine started knocking and within a couple days my wife was left stranded. The vehicle went into limp mode with check engine light flashing, and would not accelerate. The vehicle stopped completely in the middle of the road and lost all power, which could’ve caused a major accident. Scheduled mai... Read more

Incident date: Jun 4, 2025

Incident date: Feb 13, 2026

I was on the interstate and when I was passing a vehicle in the middle lane the engine lost power, shifted to N. I tried going back to drive it would not shift. Stopped the suv and tried restarting it. When I pushed on the brake and tried to start it the whole vehicle would loose power to all my scr... Read more

Incident date: Jun 15, 2019

Audi mmi safety systems regularly go into failure/ error mode (see photos ) - screen says car can still be driven on screen but all warnings flash continuously and safety systems do not operate until car turned off again, often errors and failure of safety systems to operate continue on next start ... Read more

Incident date: Nov 2, 2025

The contact owns a 2016 Ram 1500. The contact stated that upon taking the vehicle for the State Inspection, the contact's son was informed that the vehicle failed to pass due to the ABS. The vehicle was taken to an independent mechanic, where it was diagnosed and determined that the ABS module had f... Read more

Incident date: Nov 18, 2025

Started driving home and heard the vehicle making clinking noises. Then the service 4wd light came on. It slips in shifting almost like the vehicle shuts down for a sec and then comes back. When you are sitting the vehicle will randomly jerk forward even in park mode. Like the brake releases and the... Read more

Incident date: Jun 1, 2025

THE AUTO STOP/START OR AUTO IDLES FEATURE ON THE CAR keeps stalling after the car stops AT THE RED LIGHT. It can cause a rear collision.

Incident date: Jun 1, 2025

THE AUTO STOP/START OR AUTO IDLES FEATURE ON THE CAR keeps stalling after the car stops AT THE RED LIGHT. It can cause a rear collision.

Incident date: Oct 1, 2025

The contact owns a 2017 Ford Edge. The contact received notifications of NHTSA Campaign Numbers: 25V544000 (Service Brakes, Hydraulics) and 25V572000 (Back Over Prevention); however, the parts to do the recall repairs were not yet available. The contact stated that on several occasions, the rear-vie... Read more

Incident date: Aug 14, 2024

The contact owns a 2025 Acura MDX. The contact stated that while depressing the accelerator pedal, the vehicle failed to respond as intended, causing the vehicle to decelerate unintendedly. Several unknown warning lights were illuminated. An independent mechanic was contacted. The vehicle was taken... Read more

Incident date: Aug 16, 2025

The transmission KICKS into 2nd gear at times and it feels like I've been rear ended. Also sometimes when that happens the car will accelerate on it's own, I am surprised that I haven't hit anything or anybody when that happens. And other times it will cut out altogether and loses power. This is def... Read more

Incident date: Aug 16, 2025

1. "Transmission or ECU" 2. There is a lag and sometimes almost stall when accelerating from a stop. I was turning into a lane from a stop sign and the car decided to not move for 3-4 seconds after pressing accelerator. If people had come around the blind corner when that happened I would have been... Read more

Incident date: Jul 20, 2023

We own a Ford Expedition 2020. In 2023, we started noticing jerky, harsh, and aggressive “slips” when the vehicle was trying to change gears - upon multiple occasions. But, in 2024, we experienced three, major, different instances - all were extremely scary and it was miraculous they didn’t ca... Read more

Incident date: Jul 24, 2025

Engine has coolant intrusion Drivers seat belt will lock periodically

Incident date: Jul 20, 2025

Driving through a green light, no car in front of me, collision avoidance activated and applied full brake. If a car had been close behind me I would have been rear ended.

Incident date: Jul 20, 2025

The car never showed signs of an issue, I got on the car with my two children, when I attempted to start the car. The engine started smoking and smelled like burned plastic. We got out of the car, the smoke went on for about 15-30 seconds. After that the car did not start. The engine's wiring was ch... Read more

Incident date: Jul 20, 2025

The driver's side active restraint headrest deployed unexpectedly while parked. The vehicle has never been in an accident. Upon inspection, I can see where there are plastic retaining holes that that had a metal retaining pin in it cracked. The metal pin was still in its clip. The vehicle is drivabl... Read more

Incident date: Jul 16, 2025

Scan Report done ! odometer 25266.Engine coolant bypass valve "A" control circuit failed test. Engine Control Module Code P2681-15. Message: factory service require !

Incident date: Jul 16, 2025

The contact owned a 2024 Hyundai Tucson. The contact stated that his wife was reversing out of the work parking space, the brake pedal was depressed, and when the gear shift was shifted into drive(D), the vehicle then accelerated independently. The contact stated that the engine revved, hit a parked... Read more

Crash

Incident date: Jul 3, 2025

Vehicle equipped with 6.2l v8 engine. Have been experiencing hesitation upon acceleration, decrease in power/reduced performance, trouble starting, abnormal shifting (particularly from 2nd to 3rd and 3rd to 4th gear) for about two months. On two separate occassions(once about 1yr ago and the second ... Read more

Incident date: Jun 19, 2025

The contact owns a 2011 Ford Edge. The contact stated that while depressing the brake pedal, the pedal went to the floorboard with the brakes making a loud sound. The vehicle was taken to a certified mechanic who flushed the brake lines. The failure reoccurred after depressing the brake pedal sudden... Read more

Incident date: Jun 19, 2025

I purchased the Curt Triflex Next Trailer Brake Controller GM Part # 19435732 ( Although may be sold through several part #s) from Jim Norton Chevrolet as this is a GM recommended part through the GM parts catalog and is plug and play with included wiring harness making simple no wire splicing conne... Read more

Incident date: Mar 19, 2025

See attached document for complaint.

Incident date: Apr 15, 2025

I was driving on the New Jersey Parkway when my car just shut down in the middle of the road. The dealer believes it’s the engine- how can this happen to a car 2 years old?

Incident date: Mar 5, 2025

See attached document for complaint.

Incident date: Feb 22, 2025

Top left rear exterior seam/seal on the top of the roof, under the black strip that runs front to back is leaking inside the left inner side/panel of the trunk, leaking water into all electrical components (break/turning lights) as well as the left rear seatbelt mechanism, soaking seatbelt, renderin... Read more

Incident date: Feb 22, 2025

• Frequent Battery Replacements: My vehicle is now on its third battery within a five-year lifespan. The previous owner replaced the battery two years ago when the vehicle was only two years old, and I recently had to replace it again. • Unacceptable Battery Lifespan: No vehicle should require a... Read more

Incident date: Aug 15, 2024

My instrument cluster goes off while driving making it impossible to know my current speed. It also will cut off when i put it in park and the car will not move until it completely reboots. Sometimes it will just freeze and say the car is off and in park while the car is in Drive moving. One time th... Read more

Incident date: Dec 1, 2024

On 3 occasions the brakes have randomly failed when traveling. In 2 cases, stopping ability was non-existent except for the use of the parking brake. In the other case, stopping was significantly decreased. 13-Jan-2025, when traveling straight on a 40mph road towards a busy intersection, when the... Read more

Incident date: Dec 18, 1959

My vehicle has had an open recall for the engine coolant system and the manufacturer has failed or is unable to remedy this safety recall for your vehicle in a timely manner. As a result, the engine coolant system became damaged and my vehicle is no longer operable. This is my only means of transpo... Read more

Incident date: Dec 7, 2024

The vehicle jerks from gear to gear when getting the car to move, hesitates and feels like it's skips

Incident date: Oct 28, 2024

Car went into limp mode and over temp light came on. Coolant reservoir empty. Research led to TSB 19-2346. Prior to this CEL was coming on and off and throwing code P0301 errors. Replaced plugs and coil packs at the suggestion of the dealer but made no different. Started out with rough idle but smoo... Read more

Incident date: Nov 30, 2024

While the motorhome is traveling down the road, hitting any dips or bumps in the road at any speed, one of the supports for the coach frame hits the helper springs in the rear of the coach. Also, at the front end of the spring, the head of the shackle bolt rubs against one of the welded brackets. ... Read more

Incident date: Nov 30, 2024

Rear view back up camera no longer functioning correctly. Has been to dealership where purchased with system update but no remedy.

Incident date: Aug 8, 2024

Vehicle would not start then it finally started and check engine light came on . Code P0914 was recorded as the issue. Shift position circuit faulty

Incident date: Aug 8, 2024

Blind Spot Detection goes on an off. Safety is impacted by the system going on and off. Took care to Subaru dealership

Incident date: Aug 8, 2024

Blind Spot Detection goes on an off. Safety is impacted by the system going on and off. Took care to Subaru dealership

Incident date: Oct 28, 2024

The contact owns a 2018 Honda Pilot. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amou... Read more

Incident date: Oct 1, 2024

THIS VEHICLE HAS HAD NUMEROUS ERROR CODES ONE TIME IT STATE VEHICLE COULD NOT BE DRIVEN BECAUSE OF DRIVETRAIN MALFUNCTION INTER ALIA VEHICLE IS LEAKING FROM MOTER BUT IS UNDETECTED DURING THIS RECALL WE HAD ANOTHER ERROR CODE GO OFF SHOWED TO TOM BUSH BMW ON ATLANTIC ALONG WITH LIQUID LEAKING... Read more

Incident date: Oct 4, 2024

It displays a secure vehicle against rolling warning which is caused by a faulty gear selector assembly. After researching on the Internet and talking to the dealer repair specialist, this seems to be a common issue for this model and it should not have happened this early in the car (the car is onl... Read more

Incident date: Sep 1, 2024

The contact owns a 2018 Subaru Forester. The contact stated that while driving at an undisclosed speed, the air bag warning light illuminated, and the air bag was not activated message was displayed. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made awa... Read more

Incident date: Sep 1, 2024

The contact owns a 2019 BMW X3. The contact received notification of NHTSA Campaign Number: 24V534000 (STRUCTURE) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware o... Read more

Incident date: Oct 12, 2024

While braking at around 15 mph there is a sudden loss of braking force that causes the car to surge forward. This happens as the car switches from regenerative braking to pad braking. It has almost caused an accident a few times for me.

Incident date: Jan 1, 2014

To the CA Automotive Repair Bureau, [XXX] complaint, In 2022, I bought a new Outback at Albany Subaru. In October 2024, my car has 33,000 miles and I've had all of my 3,000-mile oil changes, inspections, and Warranty repairs done by Albany Subaru. I pay $100 for each repair that's covered under Suba... Read more

Showing 50 of 884 complaints.

NHTSA Safety Ratings, 2014 CHRYSLER TOWN AND COUNTRY

2014 Chrysler Town And Country VAN FWD

Category	Rating
Overall Rating	4 / 5 ★★★★☆
Frontal Crash	4 / 5 ★★★★☆
Frontal Crash, Driver	4 / 5 ★★★★☆
Frontal Crash, Passenger	4 / 5 ★★★★☆
Side Crash	5 / 5 ★★★★★
Side Crash, Driver	5 / 5 ★★★★★
Side Crash, Passenger	5 / 5 ★★★★★
Rollover	4 / 5 ★★★★☆
Rollover Risk	16.4%

Safety Technology

Feature	Status
Electronic Stability Control	Standard
Forward Collision Warning	No
Lane Departure Warning	No

Source: NHTSA 5-Star Safety Ratings Program. Ratings are based on crash tests conducted by the National Highway Traffic Safety Administration.

EPA Fuel Economy, 2014 CHRYSLER TOWN AND COUNTRY

Trim / Engine	City MPG	Highway MPG	Combined MPG	Fuel Type	Annual Fuel Cost
3.6L 6-cyl, Automatic 6-spd (Front-Wheel Drive)	17.0	25.0	20.0	Gasoline or E85	$3,100
3.6L 6-cyl, Automatic 6-spd (Front-Wheel Drive)	17.0	25.0	20.0	Regular	$3,100

CO2 Emissions: 445.0 g/mile (Minivan - 2WD)

Source: U.S. Environmental Protection Agency (EPA). Actual fuel economy may vary based on driving conditions.

Technical Service Bulletins, 2014 CHRYSLER TOWN AND COUNTRY

375 manufacturer communications from 179 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

Component	Bulletins
110000 ELECTRICAL SYSTEM	44
350000 EQUIPMENT	41
160000 STRUCTURE	27
060000 ENGINE AND ENGINE COOLING	25
100000 POWER TRAIN	23
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL	11
130000 VISIBILITY	11
162300 STRUCTURE:BODY:DOOR	9

111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY

Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On

350000 EQUIPMENT

LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect.

020000 SUSPENSION

LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect.

110000 ELECTRICAL SYSTEM

Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing

114000 ELECTRICAL SYSTEM:WIRING

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

FCA Caribbean Warranty Bulletin ID-23-20 "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Warranty Bulletin D-16-03 - "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC (Rev. B)

162800 STRUCTURE:BODY:HOOD

FCA Caribbean Warranty Bulletin ID-22-23 - 2017 - 2023 (Current) Chrysler Pacifica (RU) and 2013 - 2016 Chrysler Town & Country/ 2013 - 2020 Dodge Caravan (RT) - Corrosion - Complete Hood Panel Warranty Claim Simplification (Rev. B)

162800 STRUCTURE:BODY:HOOD

Warranty Bulletin D-22-17 - 2017 - 2023 (Current) Chrysler Pacifica (RU) and 2013 - 2016 Chrysler Town & Country/ 2013 - 2020 Dodge Caravan (RT) - Corrosion - Complete Hood Panel Warranty Claim Simplification (Rev. B)

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service Library for specifications so a suitable alternative can be used

162800 STRUCTURE:BODY:HOOD

FCA Caribbean Warranty Bulletin ID-22-23 - 2017-2023 (Current) Chrysler Pacifica (RU) and 2013-2016 Chrysler Town & Country/ 2013-2020 Dodge Caravan (RT) - Corrosion Complete Hood Panel Warranty Claim Simplification (Rev. A)

162800 STRUCTURE:BODY:HOOD

Warranty Bulletin D-22-17 - 2017-2023 (Current) Chrysler Pacifica (RU) and 2013-2016 Chrysler Town & Country/ 2013-2020 Dodge Caravan (RT) - Corrosion Complete Hood Panel Warranty Claim Simplification (Rev. A)

060000 ENGINE AND ENGINE COOLING

Water Quality When Mixed With Engine Coolant

060000 ENGINE AND ENGINE COOLING

wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK

350000 EQUIPMENT

wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK

060000 ENGINE AND ENGINE COOLING

ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY review and follow instructions from the latest STAR Online S1809000007 available on Dealer Connect. Also, consider the followin

060000 ENGINE AND ENGINE COOLING

280000 BACK OVER PREVENTION

270000 LANE DEPARTURE

280000 BACK OVER PREVENTION

ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY (with mileage above 30,000) review and follow instructions from STAR Online S1809000007 REV. C available on Dealer Connect. Als

110000 ELECTRICAL SYSTEM

060000 ENGINE AND ENGINE COOLING

160000 STRUCTURE

Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: **Verify current warranty policy to d

160000 STRUCTURE

180000 VEHICLE SPEED CONTROL

Warranty Bulletin D-22-17 2017?2023 (Current) Chrysler Pacifica (RU) and 2013?2016 Chrysler Town & Country/2013?2020 Dodge Caravan (RT) - Corrosion ? Complete Hood Panel Warranty Claim

160000 STRUCTURE

Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding

160000 STRUCTURE

980000 UNKNOWN OR OTHER

163200 STRUCTURE:INTERIOR PANELS:DOOR

160000 STRUCTURE

100000 POWER TRAIN

Remanufactured Transmission Assembly 1. All Promaster (VF) 3.6L/62TE equipped vehicles: a) If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) must be replace

353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT

Panasonic 8.4" CTP/FCTP Radio, Update Failure

980000 UNKNOWN OR OTHER

Customer Satisfaction Notification V51 Reprogram Powertrain Control Module

103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

Customer Satisfaction Notification V51 Reprogram Powertrain Control Module

060000 ENGINE AND ENGINE COOLING

If a Mopar oil filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils.

350000 EQUIPMENT

If a Mopar oil filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils.

092300 FUEL SYSTEM, OTHER:FUEL FILTER

Oil Filter If a Mopar Oil Filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils. Recommended Brands: Wix, Purolator, and NapaGold

092300 FUEL SYSTEM, OTHER:FUEL FILTER

050000 PARKING BRAKE

100000 POWER TRAIN

160000 STRUCTURE

050000 PARKING BRAKE

100000 POWER TRAIN

160000 STRUCTURE

100000 POWER TRAIN

050000 PARKING BRAKE

100000 POWER TRAIN

160000 STRUCTURE

060000 ENGINE AND ENGINE COOLING

Issue involves overheating, running hot, coolant leaks and related symptoms after a Mopar replacement engine has been installed in the vehicle.

060000 ENGINE AND ENGINE COOLING

Issue involves overheating, running hot, coolant leaks and related symptoms after a Mopar replacement engine has been installed in the vehicle.

350000 EQUIPMENT

PLATE, TORQUE CONVERTER DRIVE For 3.6L with 62TE NOTE: FOR ALL PROMASTER VF 3.6L/62TE EQUIPPED VEHICLES: IF THE TRANSMISSION BRACKET TO THE TRANSMISSION CASE FASTENERS ARE REMOVED DURING SERVICING, THE FASTENERS Part Number 06511385A$ ARE

100000 POWER TRAIN

PLATE, TORQUE CONVERTER DRIVE For 3.6L with 62TE NOTE: FOR ALL PROMASTER (VF) 3.6L/62TE EQUIPPED VEHICLES: IF THE TRANSMISSION BRACKET TO THE TRANSMISSION CASE FASTENERS ARE REMOVED DURING SERVICING, THE FASTENERS (Part Number 06511385A$)

114000 ELECTRICAL SYSTEM:WIRING

WIRING, Body Before replacing this harness, please contact FCA Redacted Content to see if a repair kit is available for your application. If no response in 15 minutes, proceed with repair. Please email pictures of harness defects to FCA Re

060000 ENGINE (PWS)

Customer Complaint May Include Engine Oil Leak Or Consumption

060000 ENGINE AND ENGINE COOLING

Customer Complaint May Include Engine Oil Leak Or Consumption

060000 ENGINE (PWS)

Customer Complaint May Include Engine Oil Leak Or Consumption

060000 ENGINE AND ENGINE COOLING

Customer Complaint May Include Engine Oil Leak Or Consumption

110000 ELECTRICAL SYSTEM

No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle, Intermittent Key Not Detected Message

100000 POWER TRAIN

No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle, Intermittent Key Not Detected Message

100000 POWER TRAIN

Gear Ratio DTC?s, Transmission Shift Concerns, Does Not Shift At Times, Shudders

356230 EQUIPMENT ADAPTIVE/MOBILITY:VEHICLE CONTROLS:STEERING

Steering System Inspection After a Collision This bulletin documents the FCA US LLC position regarding conditions under which replacement or repair of steering system components are required.

010000 STEERING

Steering System Inspection After a Collision This bulletin documents the FCA US LLC position regarding conditions under which replacement or repair of steering system components are required.

100000 POWER TRAIN

050000 PARKING BRAKE

160000 STRUCTURE

100000 POWER TRAIN

050000 PARKING BRAKE

100000 POWER TRAIN

Transmission Kit with Torque Converter 1. All Promaster (VF) 3.6L/62TE equipped vehicles. If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) are one-time usag

060000 ENGINE AND ENGINE COOLING

62TE 6-Speed Transmission Cracked Torque Converter (TC) Piston Repair Index, To Aid In Diagnosis And Repair

100000 POWER TRAIN

62TE 6-Speed Transmission Cracked Torque Converter (TC) Piston Repair Index, To Aid In Diagnosis And Repair

100000 POWER TRAIN

62TE 6-Speed Transmission Cracked Torque Converter (TC) Piston Repair Index, To Aid In Diagnosis And Repair

060000 ENGINE AND ENGINE COOLING

62TE 6-Speed Transmission Cracked Torque Converter (TC) Piston Repair Index, To Aid In Diagnosis And Repair

060000 ENGINE AND ENGINE COOLING

Customer complaint may include engine oil leak/consumption.

060000 ENGINE AND ENGINE COOLING

ADAPTER, Engine Oil Filter (Pentastar V6) All vehicles equipped with a 3.2L or 3.6L except for model year 2014 vehicles with leak concern: 1) Ensure the Oil Filter Adapter (OFA) Cap O-ring is seated in the proper groove in the cap and not

222300 SEATS:MID/REAR ASSEMBLY:HEAD RESTRAINT

Warranty Bulletin D-20-19 (X87) Active Head Restraint - Select 2012-2017 Dodge Grand Caravan/Chrysler Town & Country (RT) (Rev. B)

221300 SEATS:FRONT ASSEMBLY:HEAD RESTRAINT

Warranty Bulletin D-20-19 (X87) Active Head Restraint - Select 2012-2017 Dodge Grand Caravan/Chrysler Town & Country (RT) (Rev. B)

220000 SEATS

Active Head Restraint (AHR) Inadvertent Deployment - X87 Warranty Extension This bulletin involves inspecting the sled bracket striker pin and possibly replacing a front seat AHR that has inadvertently deployed. Customers may comment on t

062300 ENGINE AND ENGINE COOLING:COOLING SYSTEM:HOSES/LINES/PIPING/FITTINGS

Cooler line, Power steering return The clips that hold the line to the core support are not available at this time and will need to be reused. Use care when opening and re-latching clip.

062000 ENGINE AND ENGINE COOLING:COOLING SYSTEM

Cooler line, Power steering return The clips that hold the line to the core support are not available at this time and will need to be reused. Use care when opening and re-latching clip.

010000 STEERING

Cooler line, Power steering return The clips that hold the line to the core support are not available at this time and will need to be reused. Use care when opening and re-latching clip.

108000 POWER TRAIN:TRANSMISSION CASE/HOUSING

(Revision A) No Start No Crank ? Starter Will Not Engage And There Are No Related Codes Or Concerns

103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

(Revision A) No Start No Crank ? Starter Will Not Engage And There Are No Related Codes Or Concerns

110000 ELECTRICAL SYSTEM

(Revision A) No Start No Crank ? Starter Will Not Engage And There Are No Related Codes Or Concerns

060000 ENGINE (PWS)

(Revision A) No Start No Crank ? Starter Will Not Engage And There Are No Related Codes Or Concerns

110000 ELECTRICAL SYSTEM

(Revision A) No Start No Crank ? Starter Will Not Engage And There Are No Related Codes Or Concerns

103000 POWER TRAIN:AUTOMATIC TRANSMISSION

(Revision A) No Start No Crank ? Starter Will Not Engage And There Are No Related Codes Or Concerns

980000 UNKNOWN OR OTHER

No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle

110000 ELECTRICAL SYSTEM

No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle

116000 ELECTRICAL SYSTEM:IGNITION

No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle

060000 ENGINE (PWS)

No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle

273000 LANE DEPARTURE: BLIND SPOT DETECTION

Blind Spot Or Park Assist Warnings, False Activation

118430 ELECTRICAL SYSTEM:ADAS:BLINDSPOT:WARNING:LAMP

Blind Spot Or Park Assist Warnings, False Activation

118530 ELECTRICAL SYSTEM:ADAS:PARKING ASSIST:WARNING

Blind Spot Or Park Assist Warnings, False Activation

185000 VEHICLE SPEED CONTROL:CRUISE CONTROL

Cruise Control Inoperative.

Showing 100 of 375 bulletins.

NHTSA Safety Investigations, CHRYSLER TOWN AND COUNTRY

Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.

PE, Closed , Model Year: 2016

Sliding Doors Inoperative

The Office of Defects Investigation (ODI) opened PE21-016 on July 7, 2021, to investigate 364 complaints alleging that one or both sliding doors on 2016 Model Year (MY) Grand Caravan or Town and Country vehicles could not be opened. The door(s) could not be opened using the mechanical handle or elec... tronic remote switches. Many of the complaints described having to remove passengers seated in the rear of vehicles through the front doors, the second sliding door (if it was operational), the window, or the car?s rear hatch. The complainants have expressed concerns that if the sliding door(s) cannot be opened in the event of an emergency or crash, it could trap passengers or delay their egress.On June 4, FCA published TSB# 23-017-20 instructing dealers to replace the door lock actuator instead of the entire door latch assembly on the subject vehicles when consumers complained about either one or both of the sliding door locks not functioning and/or emitting a loud buzzing noise during lock/unlock operation. On June 16, 2021, FCA approved a Quality Warranty Extension for fifteen years/150,000 miles from the vehicle's in-service date for sliding door lock actuators on vehicles built between May 1, 2015, through January 9, 2017. FCA has started notifying owners about the new program. FCA will provide reimbursement for owners who previously paid for sliding door repairs.Consumers whose sliding doors are inoperative will have the opportunity to have their vehicle diagnosed, and if a fault is identified, have the sliding door actuator repaired at no charge.Analysis of the FCA IR response and ODI complaint data found that the majority (96%) of sliding door failures occurred prior to the calendar year 2020 when the subject vehicles had approximately 4 years in service. At the time of the closing of this investigation, 99% of the subject vehicles are passed the age where failures typically occur. The number of new reports has been decreasing since 2020 and further reduced following the FCA Warranty Extension program. ODI found that prior to a failure of the sliding door(s) there is normally a loud buzzing noise/sound generated that alerts the operator to the actuator starting to wear out.ODI has not identified any crashes or injury allegations due to the sliding door being inoperable on the subject vehicles following nearly six years of exposure. ODI will continue to monitor complaints received for the incidence of sliding doors becoming inoperative.Accordingly, the investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist, and the agency reserves the right to take additional action if warranted by new circumstances.For a complete summary of this investigation and related consumer complaints, please see attached closing resume document.Read more

PE, Closed , Model Year: 2014

Interior Vehicle Fire

On August 6th, 2020, the Office of Defects Investigation (ODI) opened this Preliminary Evaluation (PE20-012) to investigate alleged thermal events, and/or vehicle fires originating at the charge hub in 2014 Chrysler Town and Country minivans manufactured by Fiat Chrysler Automobiles (FCA). While the... Read more

DP, Closed , Model Year: 2008

Totally Integrated Power Module Failure

In a letter dated August 21, 2014, the Center for Auto Safety (CAS) petitioned the National Highway Traffic Safety Administration (NHTSA) to initiate a defect investigation of alleged failures associated with the Totally Integrated Power Module (TIPM) installed in Chrysler SUV?s, trucks, and vans be... ginning in the 2007 model year. The petitioner alleges that TIPM defects may result in engine stall, airbag non-deployment, failure of fuel pump shutoff resulting in unintended acceleration, fire, and other symptoms. On September 25, 2014, the Office of Defects Investigation (ODI) opened DP14-004 to evaluate the petition for a grant or deny decision. ODI analyzed complaint data provided by CAS as well as complaints submitted to ODI from consumers. In total, there were 296 complaints submitted by the petitioner in the original petition and five supplements, including 271 complaints related to the subject vehicles equipped with TIPM-7. Approximately 3 percent of CAS complaints are related to vehicles equipped with TIPM-6 and ODI?s review of these complaints did not identify any safety defect trends. ODI conducted a detailed review of complaints narratives submitted by CAS and consumers including careful analysis of vehicle repair histories, warranty claims obtained from the manufacturer and any available Customer Assistance Inquiry reports (CAIR). Analysis of the field data indicated that MY2011-2013 Jeep Grand Cherokee and Dodge Durango vehicles exhibited significantly higher complaint rates related to fuel pump relay (FPR) failures than other subject vehicles. In a September 3, 2014 letter to NHTSA, Chrysler submitted a Defect Information Report (DIR) identifying a defect in the FPR within the TIPM-7 which can result in a no start or stall condition in approximately 188,723 model year (MY) 2011 Jeep Grand Cherokee (WK) and Dodge Durango (WD) vehicles manufactured from January 5, 2010 through July 20, 2011 (14V-530).In a February 24, 2015 letter, Chrysler submitted a second DIR expanding the scope of the FPR defect condition to include an additional 338,216 MY 2012 through 2013 Jeep Grand Cherokee vehicles manufactured from September 17, 2010 through August 19, 2013 and MY 2012 through 2013 Dodge Durango vehicles manufactured from January 18, 2011 through August 19, 2013 (15V-115).ODI analysis of the CAS allegations of TIPM defects resulting in stall while driving, airbag non-deployment, unintended acceleration, fire and other faults identified a single defect condition related to 1 of over 60 different circuits in the TIPM assembly. The most common effect of this defect condition, related to the fuel pump relay, was a no-start concern, but it could also result in stall while driving (76 complaints). No valid evidence was presented in support of claims related to airbag non-deployment, unintended acceleration or fire resulting from TIPM faults and these claims were found to be wholly without merit based on review of the field data and design of the relevant systems and components.Except insofar as the petitioner's contentions relate to the defect condition addressed by the Chrysler recalls, the factual bases of the petitioner's contentions that any further investigation is necessary are unsupported. In our view, additional investigation is unlikely to result in a finding that a defect related to motor vehicle safety exists or a NHTSA order for the notification and remedy of a safety-related defect as alleged by the petitioner at the conclusion of the requested investigation. Therefore, in view of the need to allocate and prioritize NHTSA's limited resources to best accomplish the agency's safety mission, the petition is denRead more

DP, Closed , Model Year: 2003

Engine Stall After Refueling

This defect petition evaluates July 7, 2014 allegations from an owner of a model year (MY) 2007 Dodge Grand Caravan minivan that engine stall occurs in these vehicles without warning after refueling.The petitioner's vehicle is a Chrysler RS platform minivan.The RS platform includes MY 2003 through 2... 007 Dodge Grand Caravan, Dodge Caravan, Chrysler Town and Country and Chrysler Voyager minivans.NHTSA evaluated the petition by analyzing consumer complaints submitted to the Agency, analyzing field data, reviewing technical information provided in Chrysler's response to an Agency information request and testing an RS minivan identified by its owner as experiencing post-refuel engine stalls.After completing this evaluation, NHTSA has concluded that further investigation is unlikely to result in a finding that a defect related to motor vehicle safety exists.The stalls occurring in these vehicles only occur immediately after filling up the fuel tank and happen at low engine speeds. The failure rate is low, even after 8 to 13 years of the vehicles being in service, and there are no reports of crashes or injuries resulting from the stall condition.In the Agency's view, additional investigation is unlikely to result in finding the existence of a safety-related defect in the subject vehicles.Given the need to allocate and prioritize NHTSA's limited resources to best accomplish the Agency's safety mission, the petition is denied.This action does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency will take further action if warranted by future circumstances. More details concerning our review can be found in the Federal Register Notice for this action.The following 161 VOQs are included in the petition evaluation: 10209242, 10229468, 10240708, 10260923, 10275939, 10276532, 10296487, 10298175, 10328669, 10330144, 10346517, 10349789, 10354758, 10363689, 10372112, 10372368, 10372514, 10378031, 10379764, 10382938, 10387448, 10394063, 10398877, 10413918, 10418652, 10420924, 10427063, 10437525, 10445392, 10446902, 10470028, 10471249, 10473733, 10502231, 10503114, 10504260, 10509862, 10511988, 10512120, 10512385, 10512650, 10513147, 10538154, 10549841, 10551763, 10555188, 10555418, 10556754, 10565367, 10574012, 10574398, 10586555, 10587212, 10587559, 10593433, 10607841, 10607913, 10608922, 10615810, 10622468, 10628141, 10632112, 10632128, 10632172, 10632175, 10632231, 10632262, 10632266, 10632270, 10632305, 10632316, 10632326, 10632370, 10632385, 10632399, 10632492, 10632542, 10632765, 10632833, 10632928, 10633197, 10633281, 10633409, 10633421, 10633483, 10633507, 10637752, 10637804, 10637950, 10637975, 10638032, 10638289, 10638290, 10638401, 10638968, 10639218, 10639623, 10641157, 10641603, 10641614, 10641836, 10644339, 10644705, 10649713, 10649895, 10649932, 10650313, 10652590, 10653147, 10653783, 10654533, 10655226, 10658900, 10659679, 10660320, 10662588, 10662645, 10662662, 10663473, 10667056, 10667437, 10668081, 10668094, 10668131, 10668612, 10668969, 10668970, 10669584, 10669678, 10669729, 10669775, 10669866, 10669895, 10669992, 10670422, 10670506, 10676348, 10676732, 10677120, 10679795, 10679934, 10680057, 10680290, 10680342, 10680714, 10681512, 10682584, 10682906, 10683022, 10683114, 10683549, 10683620, 10683697, 10683743, 10689898, 10690761, 10691284, 10691556, 10691751, 10693061, 10694300Read more

RQ, Closed , Model Year: 2008

Air Bag Non-Deployment/Engine Stall

In March 2011 Chrysler submitted a defect information report for NHTSA Recall No. 11V139 declaring a defect condition that could cause the ignition key to inadvertently move from the RUN to the ACC position on model year (MY) 2010 Dodge Journey, Grand Caravan, and Chrysler Town and Country.The repor... t identified engine stalling as the defect consequence and cited customer complaints and warranty claims, as well as two rear-end collisions, as leading to the recall action.Chrysler determined that a defective WIN module, which is effectively the equivalent of the ignition switch, was the cause of the inadvertent key rotation, and that a new design WIN module would be installed as a remedy.In Spring 2014 ODI conducted outreach to major light vehicle manufacturers regarding ignition key position and its effect on air bag system availability.The outreach was conducted in connection with NHTSA Recall No. 14V047, a recent recall involving inadvertent ignition key rotation and subsequent air bag disablement in certain GM products.During discussions held in April 2014, Chrysler advised ODI that Chrysler air bag systems of this vintage, including the subject vehicles, revert to energy reserve when the ignition key moves to the ACC or OFF position, and that under energy reserve the air bags would only be available for a short period, approximately two tenths of a second (ODI notes this consequence was not identified in the 11V139 recall report).A review of the ODI consumer database conducted after the April 2014 discussions identified complaints alleging that MY 2008-2009 vehicles may have a similar defect as the MY 2010 vehicles, and that some MY 2010 consumers reported experiencing ignition key position concerns after the 11V139 recall remedy was applied.Accordingly this investigation was opened.In response to ODI?s information request letter, Chrysler reported that MY 2008-2009 subject vehicles used the same design WIN module as the recalled vehicles, and also identified 66 consumer reports and one non-injury crash incident potentially related to inadvertent ignition key rotation.Chrysler?s review of the MY 2010 remedy used in 11V139, which involved installation of a Trim Ring as opposed to replacement of the WIN module, showed the remedy did not adequately address ignition key position concerns, and in some use-cases could cause other systems to operate improperly (radio, instrument panel lighting, HVAC fan motor, etc.).Chrysler subsequently filed multiple defect information reports to 1) add the MY 2008-2009 Dodge Grand Caravan and Chrysler Town and Country, and the MY 2009 Dodge Journey to the original recall scope, and 2) stating that the complete WIN module would be replaced with a new design component in all recalled vehicles (including those that had the Trim Ring installed during 11V139).Chrysler?s report also advises of constrained remedy parts availability, see NHTSA Recall No. 14V373 for further details.Accordingly, the investigation is closed based on the recall action Chrysler is undertaking.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10584873, 10583399, 10573295, 10566365, 10546805, 10513060, 10509284, 10503121, 10496599, 10475027, 10456099, 10450629, 10443680, 10422766, 10410447, 10409269, 10402947, 10402751, 10402660, 10396943, 10394957, 10356632, 10315972Read more

EA, Closed , Model Year: 2005

Loss of headlight illumination

The subject vehicle (SV) population includes MY 2005-2006 vehicles built between March 2004 and December 2005 manufactured with a TRW supplied headlight switch assembly (HSA).The HSA was the primary focus of the investigation; earlier and later vehicles utilized different HSAs.Consumers complain tha... t the headlights in the subject vehicles do not illuminate when the HSA is turned on, or that the headlights extinguish while on (subject failure).No other driving lights are affected.The front marker, tail, and instrument lamps operate.Also, the high beams can be illuminated by holding the turn signal stalk in the up position.As reported by consumers, turning the HSA off and on typically corrects the failure.Initially the failures occur infrequently but they become progressively more frequent with age.Chrysler has indicated its intention to offer of an extended lifetime warranty on the HSA, so that consumers with this problem can have their HSA replaced at no charge when they begin experiencing the subject failure.Commencing sometime in early 2013, Chrysler will send letters to SV owners notifying them of the lifetime warranty.The SV headlight system design is essentially the same as that described in EA 05-009, which involved headlight anomalies in earlier model Chrysler minivans; refer to it to for additional information.The subject failure is caused by friction between the plastic cam and metal surfaces of the electrical contacts in the HSA, which results in the production of plastic particles (debris).Analysis shows that debris can collect on the electrical contact that controls the headlights, resulting in an open circuit and preventing the headlights from turning on.Subsequent operation of the HSA may temporarily displace the debris, at which time the headlights operate correctly.Lubricant was applied to the plastic cam beginning in December 2005, reducing debris production.Consequently, subsequent failure levels were lower.The report counts shown above include only those that involve the subject failure.Reports involving other failure modes which were identified have not been included either because they were not safety related, or if they were safety related, because there was no defect trend.The single crash event listed in the Failure Report Summary Table above involved a deer strike allegedly due to loss of headlights in February 2006.No injuries were reported in this crash.An April 2004 non-crash incident (?Other? above) involved a momentary loss of headlights.The consumer drove into a ditch, and one minor injury was alleged. The subject vehicles experienced a 2.2% warranty claim rate.While standing alone this would appear to be significant, a portion of these warranty claims likely involve other problems with the HSA unrelated to the subject failure.In view of the on road experience of drivers in rapidly restoring headlight illumination by turning the headlight switch off and on again, the rate and particularly the recent trend in problems with the switch, and Chrysler?s extended lifetime warranty coupled with the owner notification of that extended warranty, further investigation does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist, and the agency reserves the right to take additional action if warranted by new circumstances.Details on Chrysler?s lifetime HSA warranty extension for the SV population will be available in the public file for this investigation.Read more

PE, Closed , Model Year: 2005

Loss of Headlight Illumination

To date, ODI has interviewed several complainants who confirmed that the headlights fully extinguish, and remain extinguished, on an intermittent basis.In most cases this occurred while the vehicle was in motion.The occurrences do not show a repeatable pattern, and the problem occurs at a low freque... ncy, typically one or more weeks between failures.For this reason most complainants have not attempted diagnosis or repair of the problem, so the cause is unknown, and the problem continues to occur.In the cases where repairs have been attempted, which consisted mainly of headlight switch and body control module replacements, mixed success is reported.In interviews complainants advised ODI that they can usually toggle the headlight switch, or turn on the high beams by actuating the column stalk (pulling it upward), when the headlights unexpectedly turn off.Complainants report that toggling the switch is usually effective, and the high beams have always been available when the column is used.During the course of the interviews ODI was able to obtain a few suspect headlamp switches for further evaluation.No verifiable crashes or injuries have been identified in the vehicle owner complaints (VOQs).Chrysler notes that its complaints also include allegations of dimming or flickering of the headlights in addition to loss of headlamps, and that their analysis of available data indicates a declining trend occurring in the field.Chrysler data reports two alleged crash incidents; one where a consumers vehicle lost forward lighting and struck a deer, and one where a consumer alleged their lighting stopped working, causing them to depart the roadway and drive into a ditch.A minor injury is alleged in this second incident.Both incidents occurred several years ago, and neither allegation has been confirmed by ODI.ODI is upgrading this investigation to an Engineering Analysis (EA11-010) to continue its analysis of the alleged defect and its consequences, which will include additional analysis of consumer reports, their frequency and trend, and Chrysler's technical information for the headlight system and its components.Additionally testing will be conducted to evaluate possible root cause(s) of the alleged defect, and will include analysis of suspect components collected from the field, and/or assessment of subject vehicles that have reportedly experienced the condition.Read more

RQ, Closed , Model Year: 2005

FRONT AIR BAG CRASH SENSOR FAILURE

CHRYSLER WILL REPLACE THE FRAME RAIL-MOUNTED FRONT AIR BAG CRASH SENSORS IN APPROXIMATELY 312,442 MODEL YEAR (MY) 2005 AND 2006 CHRYSLER MINIVANS (RECALL 10V-008).THESE VEHICLES ARE EQUIPPED WITH FRONT CRASH SENSORS WITH ULTRADUR BRAND PLASTIC HOUSINGS AND STEEL BUSHINGS AND WERE BUILT BETWEEN JANUA... Read more

EA, Closed , Model Year: 2005

FRONT AIR BAG CRASH SENSOR FAILURE

DAIMLERCHRYSLER (DCC) WILL REPLACE THE FRAME RAIL-MOUNTED FRONT AIR BAG CRASH SENSORS IN APPROXIMATELY 270,958 MY 2005 DAIMLERCHRYSLER MINIVANS (NHTSA RECALL NO. 07V-192).THESE VEHICLES ARE EQUIPPED WITH FRONT CRASH SENSORS WITH BRASS BUSHINGS AND WERE BUILT BETWEEN APRIL 24, 2003 AND FEBRUARY 2, 20... Read more

PE, Closed , Model Year: 2005

FRONT AIR BAG CRASH SENSOR FAILURE

THE MODEL YEAR (MY) 2005 DAIMLERCHRYSLER (DC) MINIVANS HAVE THE NEW ADVANCED FRONTAL AIR BAG SYSTEMS WITH TWO FRONT CRASH SENSORS MOUNTED ON THE FRAME RAILS BEHIND THE FRONT BUMPER AND A MAIN CRASH SENSOR INSIDE THE AIR BAG CONTROL MODULE MOUNTED IN THE PASSENGER COMPARTMENT.ACCORDING TO DC, THE FRO... Read more

EA, Closed , Model Year: 2001

HEADLIGHT MALFUNCTION

OWNER REPORTS INDICATE ALLEGATIONS OF IMPROPER HEADLIGHT OPERATION OF ONE OR BOTH HEADLIGHTS.SOME REPORT INTERMITTENT OUTAGE OR DIMMING.MANY REPORT THAT THE CONDITION IS RANDOM; IT SOMETIMES DOES NOT REPEAT AND LASTS FOR A VERY SHORT DURATION. A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS ... Read more

PE, Closed , Model Year: 2001

HEADLIGHT MALFUNCTION

THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS INVESTIGATION AFTER RECEIVING REPORTS FROM CONSUMERS THAT THEIR HEADLIGHTS WOULD MALFUNCTION IN VARIOUS WAYS FROM FLICKERING TO COMPLETE NON-ILLUMINATION.HEADLIGHT OPERATION IS MONITORED BY THE VEHICLE'S BODY CONTROL MODULE (BCM) AND FRONT CONTRO... Read more

EA, Closed , Model Year: 2001

POWER LIFTGATE LATCH

THIS INVESTIGATION WAS OPENED AS PE04-054 REGARDING REPORTS OF ALLEGED POWER LIFTGATE (PLG) OPENING WHILE DRIVING.THE INVESTIGATION WAS UPGRADED ON NOVEMBER 22, 2004 BASED ON INFORMATION PROVIDED BY DAIMLERCHRYSLER CORPORATION (DCC) IN ITS SEPTEMBER 17, 2004 RESPONSE TO PE04-054. BY LETTER OF APRIL ... Read more

PE, Closed , Model Year: 2003

POWER LIFTGATE LATCH

THIS INVESTIGATION WAS OPENED ON JULY 30, 2004, BASED ON ODI CONSUMER COMPLAINTS ALLEGING UNWANTED OPENING OF THE VEHICLE'S POWER LIFTGATE (PLG) WHILE DRIVING.IN DAIMLERCHRYSLER CORPORATION (DCC)'S SEPTEMBER 17, 2004 RESPONSE TO ODI' S INFORMATION REQUEST LETTER, IT PROVIDED ADDITIONAL CONSUMER COMP... Read more

PE, Closed , Model Year: 2002

SPEAKER FIRE IN THE REAR OF THE VEHICLE

ON JULY 7, 2004, THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED A PRELIMINARY EVALUATION BASED ON CONSUMER COMPLAINTS ALLEGING AN INTERIOR VEHICLE FIRE STARTING IN THE AREA OF THE DRIVER SIDE REAR SPEAKER.DAIMLERCHRYSLER CORPORATION (DCC) INFORMED ODI THAT CONDENSATION FROM THE INSTRUMENT PANEL AI... Read more

EA, Closed , Model Year: 1998

DRIVER AIR BAG CLOCKSPRING FAILURE

THE DRIVER AIR BAG CLOCKSPRING CAN DEVELOP AN OPEN-CIRCUIT CONDITION RESULTING IN NONFUNCTIONAL DRIVER-SIDE FRONTAL AIR BAG, HORN, CRUISE CONTROL (IF EQUIPPED), AND/OR STEERING WHEEL RADIO CONTROL (IF EQUIPPED).IN ITS OCTOBER 5, 2004 LETTER TO NHTSA, DAIMLERCHRYSLER STATED THAT IT WILL CONDUCT A SAF... Read more

PE, Closed , Model Year: 1999

OVERHEATING OF SEAT HEATERS

ODI OPENED THIS INVESTIGATION BASED ON 24 COMPLAINTS ALLEGING THAT THE ELECTRICALLY HEATED DRIVER OR PASSENGER SEAT SPARKS/OVERHEATS.DAIMLERCHRYSLER BELIEVES THE FAILURE IS DUE TO ONE OF TWO FACTORS:THE STITCHING OPERATION ON THE SEAT COVER MAY CAUSE THE SEWING NEEDLE TO SEVER SOME STRANDS OF THE WI... Read more

RQ, Closed , Model Year: 1998

DRIVER AIR BAG CLOCKSPRING FAILURE

COMPLAINTS REPORT AIR BAG WARNING LIGHT ILLUMINATES, AND THIS MAY BE ACCOMPANIED WITH A NON-FUNCTIONING HORN AND/OR CRUISE CONTROL (IF EQUIPPED).THIS IS INDICATIVE OF AN OPEN-CIRCUIT CLOCKSPRING FAILURE (RESULTS IN NON-FUNCTIONING DRIVER'S AIR BAG), SIMILAR TO THE FAILURE CONDITION THAT WAS THE SUBJ... Read more

PE, Closed , Model Year: 2002

POWER STEERING HOSE FAILURE

PLEASE SEE ATTACHED REPORT.

PE, Closed , Model Year: 2002

FUEL TANK LEAK

EA, Closed , Model Year: 1996

AIR BAG CLOCKSPRING

There is no summary currently available

PE, Closed , Model Year: 1999

OVERHEATING OF FRONT SEAT HEATERS

ALLEGE THAT THE FRONT SEATS OVER HEAT AND SMOKE OR CATCH FIRE

PE, Closed , Model Year: 1996

AIR BAG CLOCKSPRING

There is no summary currently available

RQ, Closed , Model Year: 1993

STEERING WHEEL SEPARATION

There is no summary currently available

RQ, Closed , Model Year: 1996

DC MINIVAN FUEL INJECTOR RAIL LEAK

There is no summary currently available

EA, Closed , Model Year: 1996

POST COLLISION FUEL SYSTEM

PE, Closed , Model Year: 1996

POST-COLLISION FUEL SYSTEM INTEGRITY

There is no summary currently available

EA, Closed , Model Year: 1994

INADVERTENT AIR BAG DEPLOYMENTS

COMPLAINTS ALLEGE THAT THE FRONT AIR BAG (S) DEPLOYED INADVERTENTLY--IN MOST CASES WHILE STARTING THE VEHICLE.

PE, Closed , Model Year: 1994

INADVERTENT AIR BAG DEPLOYMENTS

COMPLAINTS ALLEGE THAT THE SUBJECT VEHICLES' AIR BAGS DEPLOYED INADVERTENTLY (IN MOST CASES WHEN STARTING THE VEHICLE).

EA, Closed , Model Year: 1992

FRONT WINDSHIELD WIPER

ALLEGED FAILURES OF WINDSHIELD WIPER SYSTEMS

EA, Closed , Model Year: 1991

SAFETY BELT ANCHORAGE FAILURES

There is no summary currently available

PE, Closed , Model Year: 1992

WINDSHIELD WIPER FAILURE

ALLEGED WINDSHIELD WIPERS FAIL WHILE IN USE

DP, Closed , Model Year: 1992

WINDSHIELD WIPER FAILURE

CFAS PETITIONED THE AGENCY TO CONDUCT A DEFECT INVESTIGATION ON WINDSHIELD WIPER FAILURE ON 1989 AND LATER CHRYSLER MODELS WHICH SHOULD INCLUDE, BUT NOT LIMITED TO SPIRIT/ACCLAIM: DYNASTY/NEW YORKER/LANDAU; LANCE/LEBARON; SHADOW/SUNDANCE; CARAVAN/VOYAGER.HOWEVER, BASED ON ODI'S COMPLAINT RECORDS, ON... Read more

EA, Closed , Model Year: 1996

FUEL TANK LEAKS

THIS ENGINEERING ANALYSIS WAS OPENED ON JANUARY 31, 1997 BASED ON INFORMATION GATHERED DURING PRELIMINARY EVALUATION (PE), PE96-051. THE PE WAS OPENED ON AUGUST 19, 1996, TO INVESTIGATE ALLEGATIONS OF FUEL LEAKAGE FROM THE AREA WHERE THE FUEL PUMP/SENDING UNIT JOINS THE FUEL TANK.FOR BREVIDY, THIS A... Read more

EA, Closed , Model Year: 1995

INTEGRATED CHILD SEAT BELT LOCKUP

THIS INVESTIGATION IS CLOSED.CHRYSLER CORPORATION HAS SUBMITTED A DEFECT INFORMATION REPORT IDENTIFYING A SAFETY DEFECT AND OUTLINING THE PROPOSED REMEDY.RECALL NUMBER 98V-185 HAS BEEN ASSIGNED TO THIS SAFETY RECALL.

EA, Closed , Model Year: 1991

ALLEGED REAR LIFTGATE SUPPORT FAILURE

THE RETAINER BOLT OF THE REAR LIFTGATE SUPPORT CYLINDERS MAY SHEAR RESULTING IN SUDDEN COLLAPSE OF THE REAR HATCH DOOR.

EA, Closed , Model Year: 1996

SLIDING DOOR LATCH FAILURE

ANALYSIS OF KNOWN INCIDENTS INDICATES A DECLINING TREND OVER THE LAST FIVE CALENDAR QUARTERS.EXTENSIVE TESTING OF INCIDENT VEHICLES HAS FAILED TO REPRODUCE OCCURRENCES OF FULL LATCH DISENGAGEMENT.NO FAILURE MODE WHICH COULD CAUSE A PROPERLY LATCHED DOOR TO LOSE FULL LATCH ENGAGEMENT WHILE DRIVING HA... Read more

SQ, Closed , Model Year: 1995

INTEGRATED CHILD SEAT BELT LOCKUP

ODI CONTINUES TO RECEIVE COMPLAINTS ALLEGING LATCHING/RETRACTOR MECHANISM PROBLEMS.CHRYSLER'S ASSESSMENT OF THE PROBLEM INDICATES THAT OWNERS OF THE VEHICLES ARE NOT ADHERING TO THE CLEANING REQUIREMENTS FOR THE SEAT.THE SEAT APPEARS TO MALFUNCTION IF CRUMBS OF FOOD OR BEVERAGE RESIDUE ACCUMULATES O... Read more

PE, Closed , Model Year: 1996

FUEL LEAKS FROM THE GAS TANK

ANALYSIS TO DATE INDICATES THAT SOME OF THE SUBJECT VEHICLESCONTINUE TO EXPERIENCE FUEL LEAKS FROM THE FUEL TANK AT THE SENDING UNIT INTERFACE.MOST OFTEN THE LEAK INVOLVES THE O-RING SEAL.

PE, Closed , Model Year: 1996

SLIDING DOOR LATCH FAILURE

CHRYSLER MAINTAINS THAT THE COMMON FACTOR CONTRIBUTING TO KNOWN SLIDING DOOR OPENING INCIDENTS IS PRIOR INCORRECT DEALER LATCH ADJUSTMENT.CHRYSLER ATTRIBUTES THIS PROBLEM TO AN INACCURATE SERVICE MANUAL PROCEDURE - SLIDING DOOR LATCH/LOCK CONTROL, REMOVAL AND INSTALLATION.CHRYSLER FURNISHED INFORMAT... Read more

PE, Closed , Model Year: 1991

ALLEGED REAR LIFTGATE SUPPORT FAILURE

THE RETAINER BOLT OF THE REAR LIFT GATE SUPPORT CYLINDERS MAY SHEER RESULTING IN THE SUDDEN COLLAPSE OF THE REAR HATCH DOOR.

PE, Closed , Model Year: 1991

SAFETY BLT LATCH OPERATION

There is no summary currently available

PE, Closed , Model Year: 1996

FUEL LEAKEAGE FROM ROLLOVER VALVE

There is no summary currently available

EA, Closed , Model Year: 1991

STEERING WHEEL SEPARATION

AFTER AN EXTENSIVE INVESTIGATION AND ANALYSIS, CHRYSLER HAS IDENTIFIED THE DEFECT AS A FATIGUE FAILURE, ORIGINATION IN THE HEAT AFFECTED REGION OF THE PROJECTION WELDS OF THE STEERING WHEEL HUB TO STEERING WHEEL ARMATURE ATTACHMENT.THE HUB IS THE PORTION OF THE STEERING WHEEL ASSEMBLY THAT CONNECTS ... Read more

EA, Closed , Model Year: 1991

ABS BRAKING SYSTEM FAILS

There is no summary currently available

PE, Closed , Model Year: 1991

ABS BRAKING SYSTEM FAILS

There is no summary currently available

EA, Closed , Model Year: 1984

LIFTGATE LATCHES

LIFTGATE LATCHES IN THE SUBJECT VEHICLES HAVE FAILED IN LOW AND MODERATE SPEED IMPACTS RESULTING IN OCCUPANT EJECTIONS, INJURIES, AND FATALITIES.THERE ARE TWO FAILURE MODES ASSOCIATED WITH LATCH FAILURE: FORK BOLT-DETENT LEVER BYPASS, AND INERTIAL UNLATCHING.NHTSA ANALYSES OF CHRYSLER AND PEER MINIV... Read more

PE, Closed , Model Year: 1992

REAR HATCH LATCH FAILURE

There is no summary currently available

PE, Closed , Model Year: 1991

MELTED THROTTLE CABLES

There is no summary currently available

EA, Closed , Model Year: 1992

REAR WINDOW SHATTERING

There is no summary currently available

PE, Closed , Model Year: 1991

ABS CONTROL FAILURE

There is no summary currently available

CHRYSLER TOWN AND COUNTRY - All Years Overview

Complete safety history for the CHRYSLER TOWN AND COUNTRY across all model years (1967, 2018).

194 Total Recalls

19,069 Total Complaints

51 Investigations

636 Reported Crashes

430 Reported Fires

41 Reported Deaths

CHRYSLER TOWN AND COUNTRY - Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year	Recalls	Complaints
2018	1	0	View
2017	1	2	View
2016	5	668	View
2015	4	507	View
2014 (current)	4	884
2013	4	933	View
2012	5	868	View
2011	3	1,108	View
2010	5	2,425	View
2009	6	1,082	View
2008	7	2,879	View
2007	2	294	View
2006	4	569	View
2005	7	1,154	View
2004	6	219	View
2003	6	336	View
2002	8	518	View
2001	7	606	View
2000	7	378	View
1999	9	485	View
1998	10	397	View
1997	9	546	View
1996	12	1,411	View
1995	4	75	View
1994	6	198	View
1993	10	273	View
1992	10	167	View
1991	10	33	View
1990	4	16	View
1989	2	1	View
1988	2	0	View
1987	2	0	View
1986	3	3	View
1985	2	0	View
1984	2	1	View
1983	0	2	View
1982	1	0	View
1975	2	0	View
1974	1	0	View
1967	1	1	View

Other CHRYSLER Models

Model	Recalls	Complaints
PACIFICA	150	10,200	View
SEBRING	114	4,101	View
300	112	6,460	View
VOYAGER	82	320	View
CIRRUS	53	1,232	View
LEBARON	48	837	View
200	47	6,930	View
NEW YORKER	44	1,035	View

Vehicle Safety

Consumer Safety

Infrastructure

Public Health

2014 CHRYSLER TOWN AND COUNTRY

Complaint Statistics

Top Reported Components

NHTSA Safety Ratings, 2014 CHRYSLER TOWN AND COUNTRY

Safety Technology

EPA Fuel Economy, 2014 CHRYSLER TOWN AND COUNTRY

Technical Service Bulletins, 2014 CHRYSLER TOWN AND COUNTRY

Most Affected Components

NHTSA Safety Investigations, CHRYSLER TOWN AND COUNTRY

CHRYSLER TOWN AND COUNTRY - All Years Overview

CHRYSLER TOWN AND COUNTRY - Year by Year

Other CHRYSLER Models