NHTSA Campaign 25V876000
EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:LATCH/ANCHOR:
Issued by Rollx Vans · Reported Dec 17, 2025 · 86 vehicles affected
What's wrong
Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.
Consequence
An unsecured wheelchair can move during transit, increasing the risk of injury.
Remedy
Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.
Vehicles affected by this recall
| Make | Model | Year | Units |
|---|---|---|---|
| CHEVROLET | EXPRESS 2500 | 2023 | 86 |
| CHRYSLER | PACIFICA | 2017 | 86 |
| CHRYSLER | PACIFICA | 2018 | 86 |
| CHRYSLER | PACIFICA | 2019 | 86 |
| CHRYSLER | PACIFICA | 2020 | 86 |
| CHRYSLER | PACIFICA | 2021 | 86 |
| CHRYSLER | PACIFICA | 2022 | 86 |
| CHRYSLER | PACIFICA | 2023 | 86 |
| CHRYSLER | PACIFICA | 2024 | 86 |
| CHRYSLER | PACIFICA | 2025 | 86 |
| CHRYSLER | TOWN AND COUNTRY | 2011 | 86 |
| CHRYSLER | TOWN AND COUNTRY | 2012 | 86 |
| CHRYSLER | TOWN AND COUNTRY | 2013 | 86 |
| CHRYSLER | TOWN AND COUNTRY | 2014 | 86 |
| CHRYSLER | TOWN AND COUNTRY | 2015 | 86 |
| CHRYSLER | VOYAGER | 2022 | 86 |
| CHRYSLER | VOYAGER | 2023 | 86 |
| CHRYSLER | VOYAGER | 2024 | 86 |
| CHRYSLER | VOYAGER | 2025 | 86 |
| DODGE | GRAND CARAVAN | 2010 | 86 |
| DODGE | GRAND CARAVAN | 2011 | 86 |
| DODGE | GRAND CARAVAN | 2012 | 86 |
| DODGE | GRAND CARAVAN | 2013 | 86 |
| DODGE | GRAND CARAVAN | 2014 | 86 |
| DODGE | GRAND CARAVAN | 2015 | 86 |
| DODGE | GRAND CARAVAN | 2016 | 86 |
| DODGE | GRAND CARAVAN | 2017 | 86 |
| DODGE | GRAND CARAVAN | 2018 | 86 |
| DODGE | GRAND CARAVAN | 2019 | 86 |
| DODGE | GRAND CARAVAN | 2020 | 86 |
| FORD | E-250 | 2011 | 86 |
| FORD | TRANSIT | 2019 | 86 |
| FORD | TRANSIT | 2020 | 86 |
| FORD | TRANSIT | 2021 | 86 |
| FORD | TRANSIT | 2022 | 86 |
| FORD | TRANSIT | 2023 | 86 |
| FORD | TRANSIT | 2024 | 86 |
| FORD | TRANSIT | 2025 | 86 |
| GMC | SIERRA 1500 | 2025 | 86 |
| GMC | YUKON | 2025 | 86 |
| HONDA | ODYSSEY | 2015 | 86 |
| RAM | PROMASTER | 2019 | 86 |
| RAM | PROMASTER | 2020 | 86 |
| RAM | PROMASTER | 2021 | 86 |
| RAM | PROMASTER | 2022 | 86 |
| RAM | PROMASTER | 2023 | 86 |
| RAM | PROMASTER | 2024 | 86 |
| RAM | PROMASTER | 2025 | 86 |
| TOYOTA | SIENNA | 2016 | 86 |
| TOYOTA | SIENNA | 2017 | 86 |
| TOYOTA | SIENNA HYBRID | 2024 | 86 |
| TOYOTA | SIENNA HYBRID | 2025 | 86 |
Source: NHTSA Campaign 25V876000 on nhtsa.gov. To check the current repair status for a specific vehicle, use our free VIN decoder.