SERVICE BRAKES, HYDRAULIC
Defect Description
CERTAIN AFTERMARKET BRAKE HYDRAULIC MASTER CYLINDERS SOLD AS REPLACEMENT BRAKE CYLINDERS FOR CERTAIN FORD, DAIMLERCHRYSLER, AND JEEP PASSENGER VEHICLES. THESE BRAKE CYLINDERS WERE SOLD UNDER THE BRAND NAMES OF NAPA, RAYBESTOS, AIMCO, AC DELCO, CARQUEST, BENDIX, AND WAGNER. ONLY PRODUCTS THAT WERE
... MANUFACTURED FROM JULY 27, 2005 THROUGH JANUARY 17, 2006 (DATE CODES 0529 THROUGH 0602) ARE SUBJECT TO THIS RECALL. WHEN SUBJECT TO VERY COLD TEMPERATURES, AN INTERNAL SEAL IN THE MASTER CYLINDER COULD LOSE FLEXIBILITY AND MAY CAUSE BRAKE FLUID TO LEAK.Read moreConsequence
LOSS OF BRAKE FLUID CAN LEAD TO A DECREASE IN BRAKE LINE PRESSURE AND AN INCREASE IN STOPPING DISTANCE, WHICH CAN RESULT IN A VEHICLE CRASH.
Remedy
AFFINIA (BRAKE PARTS, INC.) WILL REPLACE THE SUBJECT BRAKE HYDRAULIC MASTER CYLINDERS FREE OF CHARGE. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS CAN CONTACT AFFINA GROUP CUSTOMER SERVICE AT 1-800-323-0354.
7,440 vehicles affected
Manufacturer: BRAKE PARTS, INC.
FUEL SYSTEM, GASOLINE
Defect Description
CERTAIN AFTERMARKET REPLACEMENT FUEL FILTERS, MODELS WIX FILTER PART NUMBERS 33576, 33577, 33734; NAPA FILTER PART NUMBERS 3576, 3577, 3734; AND CARQUEST FILTER PART NUMBERS 86576, 86577, 86734 USED ON 1996-2000 DAIMLERCHRYSLER TOWN & COUNTRY, DODGE CARAVAN, AND PLYMOUTH VOYAGER VEHICLES, CAN CAUSE
... THE FUEL LINES TO LEAK.Read moreConsequence
A POSSIBLE FIRE CAN OCCUR IN THE PRESENCE OF AN IGNITION SOURCE.
Remedy
WIX WILL NOTIFY ITS CUSTOMERS AND REPLACE THE FUEL FILTERS FREE OF CHARGE. NOTE: THIS DOES NOT INVOLVE ANY PRODUCTS MANUFACTURED BY THE DAIMLERCHRYSLER CORP. NOR ANY DAILMERCHRYSLER DEALERS. OWNER NOTIFICATION IS EXPECTED TO BEGIN DURING NOVEMBER 2003. OWNERS WHO DO NOT RECEIVE THE FREE REMEDY
... WITHIN A REASONABLE TIME SHOULD CONTACT WIX AT 704-864-6711.Read more68,563 vehicles affected
Manufacturer: WIX FILTERATION PRODUCTS DIVISION
EQUIPMENT
Defect Description
AFTERMARKET REPLACEMENT FUEL FILTERS MANUFACTURED BETWEEN SEPTEMBER 17, 2002, AND JANUARY 20, 2003, SOLD UNDER THE BRAND NAMES LISTED ABOVE. THE FILTER MAY EXPERIENCE MALFUNCTION OF THE QUICK CONNECTOR EITHER BLOCKING FUEL FLOW TO THE ENGINE OR CAUSING A FUEL LEAK. THIS DOES NOT INVOLVE ANY PRODU
... CTS MANUFACTURED BY THE DAIMLERCHRYSLER CORP. NOR ANY DAILMERCHRYSLER DEALERS.Read moreConsequence
IF THIS CONDITION OCCURRED WHILE THE VEHICLE IS IN MOTION, THE ENGINE COULD STALL. ALSO, IN THE PRESENCE OF AN IGNITION SOURCE, THE FUEL LEAK COULD RESULT IN A VEHICLE FIRE.
Remedy
AFTERMARKET REPLACEMENT FUEL FILTERS FOR 1995-2000 SHORT WHEELBASE CHRYSLER TOWN & COUNTRY, PLYMOUTH VOYAGER AND DODGE CARAVAN MINIVANS PART NO. 18232 AND DATE CODE 0237, 0249, OR 0252. REPLACEMENT FUEL FILTERS FOR 1995-2000 LONG WHEELBASE CHRYSLER TOWN & COUNTRY, PLYMOUTH VOYAGER AND DODGE CARAV
... AN MINIVANS PART NO. 18230 AND DATE CODE 0237, 0249, 0251, OR 0304. REPLACEMENT FUEL FILTERS FOR 2001-2004 CHRYSLER TOWN & COUNTRY, PLYMOUTH VOYAGER AND DODGE CARAVAN MINIVANS PART NO. 28871 AND DATE CODE 0249. THESE PART NUMBERS AND DATE CODES APPEAR ON THE GOLD-TONE FILTER. DISTRIBUTORS AND RETAILERS WILL BE NOTIFIED TO ISOLATE AND RETURN AFFECTED INVENTORY. OWNERS WHO HAVE HAD THE FUEL FILTER SERVICED ON ONE OF THE APPLICABLE VEHICLES AFTER SEPTEMBER 17, 2002 SHOULD RETURN THEIR VEHICLE TO THE SERVICE FACILITY TO BE INSPECTED TO SEE IF THE FUEL FILTER THAT WAS INSTALLED IS ONE THAT IS INVOLVED IN THE RECALL. IF SO, THE OWNERS SHOULD HAVE THE FILTER REPLACED. TO RECEIVE A FULL REFUND PLUS THE COST OF POSTAGE, OWNERS SHOULD CUT THE CONNECTORS FROM THE HOSES, RINSE THE CONNECTORS AND RETURN THEM TOGETHER WITH PROOF OF THE AMOUNT PAID FOR THE REPLACEMENT PART AND LABOR, TO INTERCONTINENTAL AT INTERCONTINENTAL AUTO PARTS, INC., P.O. BOX 861, MAHWAH, NJ 07430, ATTN: FUEL FILTER RECALL. INTERCONTINENTAL WILL MAIL A FULL REFUND TO THE OWNER.Read more45,870 vehicles affected
Manufacturer: INTERCONTINENTAL AUTO PARTS
AIR BAGS:FRONTAL
Defect Description
ON CERTAIN MINI VANS, THE CLOCKSPRING ASSEMBLY MAY HAVE BEEN WOUND INCORRECTLY DURING THE VEHICLE ASSEMBLY PROCESS.
Consequence
THIS CONDITION WILL MANIFEST ITSELF THROUGH ILLUMINATION OF THE AIR BAG WARNING LAMP, AND COULD EVENTUALLY RESULT IN A DRIVER'S AIR BAG OPEN CIRCUIT, IF THE PART IS NOT REPLACED IN A REASONABLE AMOUNT OF TIME.
Remedy
DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY ON ALL VEHICLES WITH 70,000 MILES OR LESS. AN EXTENDED LIFETIME WARRANTY WILL ALSO BE PLACED ON THIS COMPONENT FOR ALL AFFECTED VEHICLES, REGARDLESS OF MILEAGE. DAIMLERCHRYSLER WILL ALSO REIMBURSE OWNERS WHO HAVE PAID TO HAVE THE CLOCKSPRING REPLACED O
... N THEIR VEHICLES. OWNER NOTIFICATION BEGAN NOVEMBER 18, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.Read more1,500,521 vehicles affected
Manufacturer: DAIMLERCHRYSLER CORPORATION
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
Defect Description
VEHICLE DESCRIPTION: MINI VANS BUILT WITH 3.3L AND 3.8L ENGINES HAVE FUEL RAILS WITH NITROLE RUBBER O-RING SEALS THAT CAN DEGRADE OVER TIME. FUEL LEAKAGE FROM THE UNDERHOOD FUEL INJECTION FUEL RAIL COULD RESULT, INCREASING THE LIKELIHOOD OF A VEHICLE FIRE.
Consequence
FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.
Remedy
DEALERS WILL INSTALL A SEAL ON THE VEHICLE FUEL RAILS TO PREVENT EXTERNAL LEAKAGE OF FUEL FROM THE FUEL RAIL CROSSOVER TUBE, SHOULD THE EXISTING O-RINGS CONTINUE TO DEGRADE. OWNER NOTIFICATION BEGAN ON JANUARY 25, 2002. DUE TO THE LARGE QUANTITY OF VEHICLES INVOLVED IN THIS CAMPAIGN, THE OWNER NOT
... IFICATION WILL BE PHASED OVER THE NEXT SEVERAL MONTHS. HOWEVER, IF A VEHICLE IS LEAKING FUEL FROM THE O-RINGS, THE VEHICLE SHOULD BE TAKEN INTO A DEALER TO HAVE THIS REPAIRED AS SOON AS POSSIBLE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.Read more1,163,000 vehicles affected
Manufacturer: DAIMLERCHRYSLER CORPORATION
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
Defect Description
VEHICLE DESCRIPTION: MINIVANS. FUEL CAN LEAK FROM THE FUEL TANK AT THE INTERFACE OF THE FUEL PUMP MODULE ATTACHMENT.
Consequence
IF A FUEL LEAK OCCURS IN THE PRESENCE OF AN IGNITION SOURCE, A FIRE COULD OCCUR.
Remedy
DEALERS WILL REPLACE THE FUEL PUMP MODULE ATTACHING NUT WITH A NUT THAT INCLUDES TIGHTER DESIGN TOLERANCES. THE SEALING O-RING WILL ALSO BE REPLACED.
635,469 vehicles affected
Manufacturer: DAIMLERCHRYSLER CORPORATION
CHILD SEAT
Defect Description
VEHICLE DESCRIPTION: MINI VANS EQUIPPED WITH INTEGRATED CHILD SEATS. THE SHOULDER HARNESS RESTRAINT ON THE INTEGRATED CHILD SEAT CAN BECOME DIFFICULT TO EXTRACT WHEN THE SAFETY BELT LATCH PLATE BECOMES CONTAMINATED.
Consequence
THIS CAN CAUSE DIFFICULTY IN RELEASING A CHILD FROM THE RESTRAINT.
Remedy
DEALERS WILL CLEAN THE LATCH MECHANISM. AN EXTENDER WILL BE ADDED TO THE EMERGENCY RELEASE ANCHOR FOR THE CHILD SEAT SAFETY BELTS SO THAT THE RELEASE CLIPS ARE MORE VISIBLE AND ACCESSIBLE TO THE OPERATOR IN THE EVENT THAT THE RETRACTOR MECHANISM CAN NOT BE UNLOCKED. IN ADDITION, AN INSTRUCTIONAL O
... WNER'S MANUAL SUPPLEMENT CARD WILL BE PROVIDED.Read more157,000 vehicles affected
Manufacturer: CHRYSLER CORPORATION
SEAT BELTS:INTEGRATED CHILD SEAT
Defect Description
VEHICLE DESCRIPTION: MULTIPURPOSE PASSENGER VEHICLES EQUIPPED WITH INTEGRAL CHILD SEATS. THIS IS NOT A SAFETY RECALL IN ACCORDANCE WITH FEDERAL REGULATION 573. HOWEVER, IT IS DEEMED A SAFETY IMPROVEMENT CAMPAIGN BY THE AGENCY. ON THE INTEGRAL CHILD SEAT, THE SHOULDER BELTS RESTRAINING THE CHILD
... RETRACT AND LOCK IN PLACE AFTER THE BELT BUCKLE IS CONNECTED TO THE LATCH PLATE. THE LATCH PLATE MOVEMENT LOCKS THE BELTS TO MAKE SURE THE CHILD IS RESTRAINED IN THE CASE OF A VEHICLE CRASH.Read moreConsequence
THE LATCH PLATE LOCATED IN THE SEAT CUSHION AREA MUST BE FREE TO MOVE BACK AGAINST ITS STOP AFTER THE BUCKLE IS REMOVED TO ALLOW THE SHOULDER BELTS TO BE PULLED OUT. ALWAYS BE SURE THE AREA AROUND THE LATCH PLATE IS FREE OF FOOD OR OTHER ITEMS THAT MIGHT PREVENT THE LATCH PLATE FROM MOVING BACK.
Remedy
OWNERS ARE BEING PROVIDED WITH A VIDEO TAPE AND 2 HARNESS CLIPS. THE VIDEO TAPE INSTRUCTS OWNERS ON THE PROPER USE AND MAINTENANCE OF THE CHILD SEATS.
150,000 vehicles affected
Manufacturer: CHRYSLER CORPORATION
SEAT BELTS:INTEGRATED CHILD SEAT
Defect Description
THE BOLTS WHICH SECURE THE INTEGRATED CHILD SEAT MODULES TO THE SEAT FRAME CAN BREAK.
Consequence
IN THE EVENT OF A VEHICLE ACCIDENT, THE CHILD SEAT MAY NOT PROVIDE ADEQUATE PROTECTION TO THE OCCUPANT.
Remedy
DEALERS WILL REPLACE THE INTEGRATED CHILD SEAT MODULE BOLTS.
200 vehicles affected
Manufacturer: CHRYSLER CORPORATION
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP
Defect Description
A STATIC ELECTRIC CHARGE CAN BUILD UP ON THE UNGROUNDED METAL SECTION OF THE FUEL FILLER TUBE.
Consequence
THIS CONDITION COULD CAUSE A SPARK TO OCCUR WHEN FUELING THE VEHICLE AND POSSIBLY IGNITE THE FUEL VAPORS.
Remedy
DEALERS WILL INSTALL A GROUND STRAP FOR THE FUEL FILLER TUBE.
265,000 vehicles affected
Manufacturer: CHRYSLER CORPORATION
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
Defect Description
THE FUEL TANK ROLLOVER VALVE CAN ALLOW FUEL TO PASS INTO THE VAPOR CANISTER RESULTING IN THE POTENTIAL FOR FUEL LEAKAGE.
Consequence
FUEL LEAKAGE INCREASES THE POTENTIAL FOR A VEHICLE FIRE.
Remedy
DEALERS WILL REPLACE THE FUEL TANK FILLER TUBE WITH A FILLER TUBE THAT HAS AN ADDITIONAL ROLLOVER VALVE. THE ASSOCIATED ROLLOVER VALVE VAPOR HOSES WILL BE REROUTED.
80,000 vehicles affected
Manufacturer: CHRYSLER CORPORATION
SEAT BELTS:INTEGRATED CHILD SEAT
Remedy
CHRYSLER DEALERS WILL REPLACE BOTH CHILD SEAT ASSEMBLIES WITH REVISED SEATS CONTAINING RETRACTOR IMPROVEMENTS. THE REVISED SEATS WILL ALSO INCREASE CHILD COMFORT BY INCORPORATING PROTECTIVE SEAT BELT WRAPS TO PREVENT BELT CHAFE.
5,224 vehicles affected
Manufacturer: CHRYSLER CORPORATION
Complaint Statistics
1,411 total complaints
42 crashes 89 fires 40 injuries 14 deaths
Top Reported Components
| Component | Complaints |
|---|
| POWER TRAIN:AUTOMATIC TRANSMISSION | 121 |
| AIR BAGS | 104 |
| ENGINE AND ENGINE COOLING:ENGINE:GASOLINE | 92 |
| FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY | 70 |
| VEHICLE SPEED CONTROL | 58 |
| ELECTRICAL SYSTEM:HORN | 52 |
| VISIBILITY:WINDSHIELD WIPER/WASHER | 44 |
| ENGINE AND ENGINE COOLING:ENGINE | 34 |
| FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM | 32 |
| LATCHES/LOCKS/LINKAGES:DOORS:LATCH | 30 |
Incident date: Jul 7, 2015
THE VECHILE STALLS WHILE DRIVING DOWN THE ROAD REGARDLESS OF WHETHER HIGHWAY/CITY STREET DRIVING, WHEN ATTEMPTING TO RESTART IT SOMETIMES IT STARTS RIGHT BACK UP AND OTHER TIMES IT DOESN'T..WHEN IT DOES THIS JUMPING THE VEHICLE DOES NOTHING. I HAVE SEEN LOTS OF PEOPLE ON THE CHRYSLER TOWN AND COUNTR
... Y SITE BELOW WITH THE EXACT SAME PROBLEM: HTTPS://WWW.CARGURUS.COM/CARS/DISCUSSION-T27257_DS554284 SOMETIMES WHEN ATTEMPTING TO RESTART IT THERE WILL BE A CLICK CLICK SOUND WHEN ITS NOT STARTING...Read more
Incident date: Jul 7, 2015
THE VECHILE STALLS WHILE DRIVING DOWN THE ROAD REGARDLESS OF WHETHER HIGHWAY/CITY STREET DRIVING, WHEN ATTEMPTING TO RESTART IT SOMETIMES IT STARTS RIGHT BACK UP AND OTHER TIMES IT DOESN'T..WHEN IT DOES THIS JUMPING THE VEHICLE DOES NOTHING. I HAVE SEEN LOTS OF PEOPLE ON THE CHRYSLER TOWN AND COUNTR
... Y SITE BELOW WITH THE EXACT SAME PROBLEM: HTTPS://WWW.CARGURUS.COM/CARS/DISCUSSION-T27257_DS554284 SOMETIMES WHEN ATTEMPTING TO RESTART IT THERE WILL BE A CLICK CLICK SOUND WHEN ITS NOT STARTING...Read more
Incident date: Jul 7, 2015
THE VECHILE STALLS WHILE DRIVING DOWN THE ROAD REGARDLESS OF WHETHER HIGHWAY/CITY STREET DRIVING, WHEN ATTEMPTING TO RESTART IT SOMETIMES IT STARTS RIGHT BACK UP AND OTHER TIMES IT DOESN'T..WHEN IT DOES THIS JUMPING THE VEHICLE DOES NOTHING. I HAVE SEEN LOTS OF PEOPLE ON THE CHRYSLER TOWN AND COUNTR
... Y SITE BELOW WITH THE EXACT SAME PROBLEM: HTTPS://WWW.CARGURUS.COM/CARS/DISCUSSION-T27257_DS554284 SOMETIMES WHEN ATTEMPTING TO RESTART IT THERE WILL BE A CLICK CLICK SOUND WHEN ITS NOT STARTING...Read more
Incident date: Nov 30, 2011
TRANSMISSION STOPPED WORKED, ELECTRICAL CLUSTER WAVING BACK AND FORTH BEFORE AND AFTER TRANSMISSION REPAIR, NEWLY INSTALLED TRANSMISSION BROKE DOWN 5 DAYS AFTER INSTALLATION, REPAIR SHOP CLAIMS ELECTRICAL SYSTEM NOT WORKING PROPERLY AND IS CAUSE OF TRANSMISSION BREAKDOWN. *TR
Incident date: Nov 30, 2011
TRANSMISSION STOPPED WORKED, ELECTRICAL CLUSTER WAVING BACK AND FORTH BEFORE AND AFTER TRANSMISSION REPAIR, NEWLY INSTALLED TRANSMISSION BROKE DOWN 5 DAYS AFTER INSTALLATION, REPAIR SHOP CLAIMS ELECTRICAL SYSTEM NOT WORKING PROPERLY AND IS CAUSE OF TRANSMISSION BREAKDOWN. *TR
Incident date: Mar 6, 2015
MY MINIVAN HAS BEEN NOT WANTING TO START, THE SPEEDOMETER HAS BEEN JUMPING ALL OVER THE PLACE . I HAD MY FUEL PUMP AND FILTER REPLACED IN DECEMBER 2014 DUE TO IT NOT STARTING. NOW WITHIN THE LAST 2 WEEKS OR SO IT STARTED TO ACT LIKE IT WAS GOING TO DIE AS I WOULD BE DRIVING AND SOMETIMES IT WOULD JU
... MP OUT OF GEAR. ALL THIS LAST WEEK IT HAS BEEN GIVING ME PROBLEMS WITH STARTING AND EVERY TIME I WOULD GET OUT OF THE VAN IT WOULD SMELL LIKE SOMETHINGS BURNING. WHEN I TURN THE KEY TO START IT ALL YOU COULD HEAR IS A CLICK, TRY TO START IT A COUPLE MORE TIMES AND FINALLY GET IT TO START. TODAY IT WOULDN'T START NO MATTER HOW MANY TIMES I TRIED TO START IT. I OPEN THE HOOD AND LOOKED AT THE BATTERY AND ONE TERMINAL LOOKS LIKE IT IS BURNT. *TRRead more
Incident date: Mar 6, 2015
MY MINIVAN HAS BEEN NOT WANTING TO START, THE SPEEDOMETER HAS BEEN JUMPING ALL OVER THE PLACE . I HAD MY FUEL PUMP AND FILTER REPLACED IN DECEMBER 2014 DUE TO IT NOT STARTING. NOW WITHIN THE LAST 2 WEEKS OR SO IT STARTED TO ACT LIKE IT WAS GOING TO DIE AS I WOULD BE DRIVING AND SOMETIMES IT WOULD JU
... MP OUT OF GEAR. ALL THIS LAST WEEK IT HAS BEEN GIVING ME PROBLEMS WITH STARTING AND EVERY TIME I WOULD GET OUT OF THE VAN IT WOULD SMELL LIKE SOMETHINGS BURNING. WHEN I TURN THE KEY TO START IT ALL YOU COULD HEAR IS A CLICK, TRY TO START IT A COUPLE MORE TIMES AND FINALLY GET IT TO START. TODAY IT WOULDN'T START NO MATTER HOW MANY TIMES I TRIED TO START IT. I OPEN THE HOOD AND LOOKED AT THE BATTERY AND ONE TERMINAL LOOKS LIKE IT IS BURNT. *TRRead more
Incident date: Mar 1, 2014
I WAS DRIVING ON THE HIGHWAY IN THE POURING DOWN RAIN WHEN MY WINDSHIELD WIPERS STOPPED WORKING, I COULD HEAR THE WINDSHIELD WIPER MOTOR STILL GOING BUT THE WIPER ARMS WOULD NOT MOVE. WE HAD PULLED OFF THE HIGHWAY BUT THERE WAS NOTHING AROUND FOR MILES. WE GOT BACK ON THE HIGHWAY AND MY SON WOULD PU
... SH THE WIPER ARM DOWN WHEN IT HAD WENT TO HIS SIDE SO WE COULD DRIVE A LITTLE FURTHER TO PULL OFF THE FREEWAY IN AN OCCUPIED AREA. IT HAD STOPPED RAINING AND AS WE WERE DRIVING THE ENGINE COMPLETELY DIED ON US, IT WOULD NOT START BACK UP. MY MINIVAN HAD TO BE TOWED FROM A TOWN OVER 50 MILES FROM WHERE WE LIVE. I HAD MY CHILDREN IN THE MINIVAN WITH ME AND IT WAS A REALLY TERRIFYING ORDEAL. *TRRead more
Incident date: Mar 1, 2014
I WAS DRIVING ON THE HIGHWAY IN THE POURING DOWN RAIN WHEN MY WINDSHIELD WIPERS STOPPED WORKING, I COULD HEAR THE WINDSHIELD WIPER MOTOR STILL GOING BUT THE WIPER ARMS WOULD NOT MOVE. WE HAD PULLED OFF THE HIGHWAY BUT THERE WAS NOTHING AROUND FOR MILES. WE GOT BACK ON THE HIGHWAY AND MY SON WOULD PU
... SH THE WIPER ARM DOWN WHEN IT HAD WENT TO HIS SIDE SO WE COULD DRIVE A LITTLE FURTHER TO PULL OFF THE FREEWAY IN AN OCCUPIED AREA. IT HAD STOPPED RAINING AND AS WE WERE DRIVING THE ENGINE COMPLETELY DIED ON US, IT WOULD NOT START BACK UP. MY MINIVAN HAD TO BE TOWED FROM A TOWN OVER 50 MILES FROM WHERE WE LIVE. I HAD MY CHILDREN IN THE MINIVAN WITH ME AND IT WAS A REALLY TERRIFYING ORDEAL. *TRRead more
Incident date: Mar 1, 2014
I WAS DRIVING ON THE HIGHWAY IN THE POURING DOWN RAIN WHEN MY WINDSHIELD WIPERS STOPPED WORKING, I COULD HEAR THE WINDSHIELD WIPER MOTOR STILL GOING BUT THE WIPER ARMS WOULD NOT MOVE. WE HAD PULLED OFF THE HIGHWAY BUT THERE WAS NOTHING AROUND FOR MILES. WE GOT BACK ON THE HIGHWAY AND MY SON WOULD PU
... SH THE WIPER ARM DOWN WHEN IT HAD WENT TO HIS SIDE SO WE COULD DRIVE A LITTLE FURTHER TO PULL OFF THE FREEWAY IN AN OCCUPIED AREA. IT HAD STOPPED RAINING AND AS WE WERE DRIVING THE ENGINE COMPLETELY DIED ON US, IT WOULD NOT START BACK UP. MY MINIVAN HAD TO BE TOWED FROM A TOWN OVER 50 MILES FROM WHERE WE LIVE. I HAD MY CHILDREN IN THE MINIVAN WITH ME AND IT WAS A REALLY TERRIFYING ORDEAL. *TRRead more
Incident date: Oct 14, 2009
TL* THE CONTACT OWNS A 1996 CHRYSLER TOWN AND COUNTRY. THE CONTACT WAS DRIVING 25 MPH WHEN THE STEERING WHEEL BECAME VERY DIFFICULT TO MANEUVER. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY ADVISED THE CONTACT THAT THE SERPENTINE BELT DETACHED FROM THE VEHICLE AND NEEDED TO BE REPLACED.
... THE VEHICLE WAS TAKEN TO THE DEALER A TOTAL OF SIX TIMES DUE TO THE RECURRING DETACHMENT OF THE SERPENTINE BELT. THE CONTACT STATED THAT THE SERPENTINE BELT WOULD DETACH WHENEVER THE WEATHER WAS RAINY OR IF IT BECAME WET. THE VEHICLE WAS NOT FURTHER REPAIRED. THE FAILURE MILEAGE WAS 150,000 AND THE CURRENT MILEAGE WAS 153,000.Read more
Incident date: Dec 27, 2011
TL* THE CONTACT OWNS A 1996 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING BETWEEN 40-50 MPH, THE VEHICLE VIBRATED AND JERKED VIOLENTLY. THE VEHICLE WAS TAKEN TO A LOCAL TIRE FACILITY WHERE THE TIRES WERE REPLACED, BUT FAILURE WAS LOCATED AT THE FRONT MOTOR MOUNT CONNECTOR. THE MA
... NUFACTURER WAS MADE AWARE OF THE FAILURE BUT THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 137,308.Read more
Incident date: Dec 16, 2011
TL* THE CONTACT OWNS A 1996 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE WAS LEAKING FUEL ABNORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY ADVISED THE CONTACT THAT FUEL RAIL NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND THEY ADVIS
... ED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 00V268000 (FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM). THE FAILURE AND THE CURRENT MILEAGES WERE APPROXIMATELY 230,000.Read more
Incident date: Sep 16, 2010
REAR AXLE SPIT IN TWO WHILE DRIVING AT 50 MPH ON BACK ROAD, LUCKY NOT ON HIGHWAY. TIRES SLAMMED INTO WHEEL WELLS, CAUGHT ON FIRE ALMOST, LOTS OF SMOKE. COULD NOT CONTROL VEHICLE WELL, AND WENT OFF THE ROAD AT APPROX 25 MPH AND HIT A BUNCH OF SMALL TREES, INJURED BOTH KNEES, REFUSED AMBULANCE TRANSP
... ORT. CAR WAS TOWED TO MY GARAGE AND AXLE REPLACED WITH JUNKYARD PART AND VEHICLE IS BACK ON THE ROAD. SCARY INCIDENT ,COULD HAVE BEEN WORSE OR FATAL IF THIS HAPPENED ON A HIGHWAY INSTEAD OF A LOCAL ROAD. AXLE TUBE IS JUST THICK SHEET METAL, NOT REALLY AN IRON PIPE LIKE YOU WOULD THINK, VERY FLIMSY. HAVE NICE PICTURES IFYOU ARE INTERESTED. SHOULD RECALL THIS FLIMSY AXLE. *TRRead more
Crash
1 injured
Incident date: Jun 13, 2011
WHEN COASTING THROUGH LEFT HAND TURNS ONLY ENGINE AND ALL ELECTRICAL COMPONENTS SHUT OFF FOR 1 TO 4 SECONDS CAUSING POWER STEERING NOT TO WORK AND BRAKING REDUCED. THIS DOES NOT HAPPEN WHEN ACCELERATING THROUGH LEFT TURNS OR COASTING THROUGH RIGHT HAND TURNS. *TR
Incident date: Mar 31, 2010
1996 CHRYLER TOWN AND COUNTRY SEAT BACK COLLAPSE IN REAR END COLLISION CAUSING CHILDREN IN SECOND ROW SEATS TO BE INJURED OR KILLED!
Crash
2 injured
Incident date: Apr 13, 2009
TL*THE CONTACT OWNS A 1996 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE SERPENTINE BELT WOULD NOT REMAIN IN PLACE ON THE PULLEY IN HER VEHICLE. THE BELT HAS BEEN REPLACED AT LEAST THREE TIMES. THE CONTACT HAD TO REPLACE THE TENSION PULLEY AND THE WATER PUMP PULLEY TO KEEP THE SERPENTINE
... BELT SECURE. THERE ARE ONLY TWO BELTS LEFT TO BE REPLACED AND THEY ARE CURRENTLY WORKING PROPERLY. THE MANUFACTURER STATED THAT THERE WAS NO RECALL FOR THIS COMPONENT; THEREFORE, THEY COULD NOT ASSIST. THE FAILURE MILEAGE WAS 115,619.Read more
Incident date: Nov 14, 2008
THE 1996 TOWN & COUNTRY VAN LOST ITS HEAT..UNKNOWN TO ME, IT WAS LOSING ANTI FREEZE ALSO. I TOOK IT TO LOCAL MECHANIC AND THEY SAID I BETTER FIX IT THEN. OR MY MOTOR WOULD BURN UP A HOSE CONNECTS TO RADIATOR TO HEATER CORE...METAL. IT COST ME 60/00 TO SOLVE THIS PROBLEM. *TR
Incident date: Jul 14, 2008
THE SERPENTINE BELT ON MY 1996 CHRYSLER TOWN & COUNTRY LXI, MAKES A LOUD SQUEAL AND THEN FALLS OFF A WEEK LATER. WHEN DRIVING IN RAIN AND GOING OVER A PUDDLE THE SERPENTINE BELT FALLS OFF THIS HAS HAPPENED SO MANY TIMES THAT I HAVE INSTALLED BRACKETS ONE BY THE TENSIONER AND ONE BY THE PULLEY. THE
... IMMEDIATE & DANGEROUS RESULT IS LOSS OF POWER STEERING AND POWER BRAKES NEXT IS WATER PUMP FAILS CAUSING ENGINE TO OVER HEAT SO UNLESS YOU HAVE A SPARE BELT IN YOUR VAN AT THE TIME AND THE TOOLS TO CHANGE IT YOU ARE LET STRANDED. *TRRead more
Incident date: Jun 28, 2008
THE SERPENTINE BELT ON OUR 1996 CHRYSLER TOWN & COUNTRY LXI, MAKES A HORRIBLE SCREECHING SOUND, THAT WE'VE ALMOST COME TO APPRECIATE, WHEN FACED WITH IT'S ALTERNATIVE SILENCE, WHEN THE SERPENTINE BELT GETS WET & SLIPS OFF. THE IMMEDIATE & DANGEROUS RESULT IS LOSS OF POWER STEERING, LEAVING THE DRI
... VER SURPRISED WITH THEIR INABILITY TO SAFELY MANEUVER THE VAN. WITHIN LESS THAN A MINUTE, A FAST HAZARD BELL SOUNDS & THE ENGINE TEMPERATURE SENSOR IS PINNED AT HOT. IF THE DRIVER IS QUICK, STRONG, & LUCKY ENOUGH, TO GET THE FAMILY "SAFELY" OFF THE ROAD, BEFORE THE WATER PUMP FRIES, STALLING THE VAN IN TRAFFIC, THEY ARE NOW LEFT STRANDED. WE'VE HAD THE SERPENTINE BELT & TENSIONER PULLEY REPLACED TWICE, THE LAST TIME AT CHRYSLER, AND STILL THE PROBLEM HAS NOT BEEN CORRECTED. WE'VE CHECKED FOR RECALLS BUT CHRYSLER STATES THAT THIS IS NOT A LIFE THREATENING FAILURE, SO NO RECALL HAS BEEN MADE. THIS HAS HAPPENS TO US OFTEN ENOUGH THAT WE KEEP A WRENCH IN OUR VAN, SO MY HUSBAND CAN ATTEMPT TO RETRIEVE & RE-SEAT THE BELT ONTO THE TENSIONER, IN THE POURING RAIN. WE'VE READ MANY COMPLAINTS ABOUT THIS SAME PROBLEM & CAN'T UNDERSTAND WHY CHRYSLER DOESN'T THINK LOSS OF STEERING & SUDDEN HEAT PUMP FAILURE IS NOT LIFE THREATENING. IF ONE OF THEIR CEOS WERE TO FIND THEMSELVES STRUGGLING THEIR FAMILY VAN QUICKLY OFF THE ROAD, STANDING OVER, OR EVEN LYING UNDER THEIR ENGINE, IN THE POURING RAIN, WHILE THE REST OF THE FAMILY HOPES THAT HE ISN'T INJURED MAKING THE REPAIR, HIT BY LIGHTENING, OR BY A DISTRACTED DRIVER, PERHAPS THEY WOULD RECALL THIS SYSTEM. WE'VE SPENT A LOT OF TIME & MONEY ON REPAIRS, & HAVE COME ACROSS AN OFF-MARKET PRODUCT DESIGNED TO FIX THIS SPECIFIC, WIDELY RECOGNIZED CHRYSLER PRODUCT ISSUE, AND JUST PURCHASED IT. WE FIND IT DISGUSTING TO SEE THAT THE POSSIBILITY OF THIS PROBLEM BEING ADDRESSED MAY DEPEND ON THE NUMBER OF DEATHS, OR PERSONS INJURED, BEFORE CHRYSLER TAKES ANY RESPONSIBILITY. THEY COULD AT LEAST ACQUIRE OR COVER THE COST OF THE OFF-MARKET REPAIR KIT. *TRRead more
1 injured
Incident date: Jun 28, 2008
THE SERPENTINE BELT ON OUR 1996 CHRYSLER TOWN & COUNTRY LXI, MAKES A HORRIBLE SCREECHING SOUND, THAT WE'VE ALMOST COME TO APPRECIATE, WHEN FACED WITH IT'S ALTERNATIVE SILENCE, WHEN THE SERPENTINE BELT GETS WET & SLIPS OFF. THE IMMEDIATE & DANGEROUS RESULT IS LOSS OF POWER STEERING, LEAVING THE DRI
... VER SURPRISED WITH THEIR INABILITY TO SAFELY MANEUVER THE VAN. WITHIN LESS THAN A MINUTE, A FAST HAZARD BELL SOUNDS & THE ENGINE TEMPERATURE SENSOR IS PINNED AT HOT. IF THE DRIVER IS QUICK, STRONG, & LUCKY ENOUGH, TO GET THE FAMILY "SAFELY" OFF THE ROAD, BEFORE THE WATER PUMP FRIES, STALLING THE VAN IN TRAFFIC, THEY ARE NOW LEFT STRANDED. WE'VE HAD THE SERPENTINE BELT & TENSIONER PULLEY REPLACED TWICE, THE LAST TIME AT CHRYSLER, AND STILL THE PROBLEM HAS NOT BEEN CORRECTED. WE'VE CHECKED FOR RECALLS BUT CHRYSLER STATES THAT THIS IS NOT A LIFE THREATENING FAILURE, SO NO RECALL HAS BEEN MADE. THIS HAS HAPPENS TO US OFTEN ENOUGH THAT WE KEEP A WRENCH IN OUR VAN, SO MY HUSBAND CAN ATTEMPT TO RETRIEVE & RE-SEAT THE BELT ONTO THE TENSIONER, IN THE POURING RAIN. WE'VE READ MANY COMPLAINTS ABOUT THIS SAME PROBLEM & CAN'T UNDERSTAND WHY CHRYSLER DOESN'T THINK LOSS OF STEERING & SUDDEN HEAT PUMP FAILURE IS NOT LIFE THREATENING. IF ONE OF THEIR CEOS WERE TO FIND THEMSELVES STRUGGLING THEIR FAMILY VAN QUICKLY OFF THE ROAD, STANDING OVER, OR EVEN LYING UNDER THEIR ENGINE, IN THE POURING RAIN, WHILE THE REST OF THE FAMILY HOPES THAT HE ISN'T INJURED MAKING THE REPAIR, HIT BY LIGHTENING, OR BY A DISTRACTED DRIVER, PERHAPS THEY WOULD RECALL THIS SYSTEM. WE'VE SPENT A LOT OF TIME & MONEY ON REPAIRS, & HAVE COME ACROSS AN OFF-MARKET PRODUCT DESIGNED TO FIX THIS SPECIFIC, WIDELY RECOGNIZED CHRYSLER PRODUCT ISSUE, AND JUST PURCHASED IT. WE FIND IT DISGUSTING TO SEE THAT THE POSSIBILITY OF THIS PROBLEM BEING ADDRESSED MAY DEPEND ON THE NUMBER OF DEATHS, OR PERSONS INJURED, BEFORE CHRYSLER TAKES ANY RESPONSIBILITY. THEY COULD AT LEAST ACQUIRE OR COVER THE COST OF THE OFF-MARKET REPAIR KIT. *TRRead more
1 injured
Incident date: Jun 15, 2008
DURING A LIGHT RAIN, I DROVE MY 1996 CHRYSLER TOWN & COUNTRY THROUGH 2 INCHES OF STANDING WATER. THE WATER SPLASHED INTO THE ENGINE COMPARTMENT AND CAUSED THE SERPENTINE BELT TO JUMP OFF THE PULLEYS. INTERNET DISCUSSION GROUPS SHOWS THAT THIS IS COMMON COMPLAINT AMONG 1996 - 2000 CHRYSLER T & C OW
... NERS. I HAVE PURCHASED AN AFTERMARKET KIT DESIGNED TO PREVENT THIS FROM OCCURRING. *TRRead more
Incident date: Jun 1, 2008
RT FRONT STRUT TOWER RUSTED THROUGH ROTTED. NOT SAFE CAN CAUSE A ACCIDENT LOSE CONTROL OF STEERING,FROM WHAT I HAVE READING AND TALKING TO SEVERAL CAR DEALERSHIPS THIS PROBLEM HAS BEEN GOING ON FOR YEARS AND CHRYSLER IS NOT DOING ANYTHING I HAVE TALKED TO CHRYSLER DEALERS AND SOME SAY THEY GET IT C
... OVERED AND SOME DON'T,PLEASE LETS DO SOMETHING. *TRRead more
Incident date: Jan 16, 2002
DRIVERS SIDE STRUT TOWER CORROSION. REAR WIPER MOTOR RUNS TILL BURNED UP. REAR WIPER RUNS INTERMITTENT (GHOSTING) ON ITS OWN. FRONT WIPER DOES THE SAME. VEHICLE OCCASIONALLY BUCKS AT VARIOUS SPEEDS WITH NO CODES. *TR
Incident date: Jan 16, 2002
DRIVERS SIDE STRUT TOWER CORROSION. REAR WIPER MOTOR RUNS TILL BURNED UP. REAR WIPER RUNS INTERMITTENT (GHOSTING) ON ITS OWN. FRONT WIPER DOES THE SAME. VEHICLE OCCASIONALLY BUCKS AT VARIOUS SPEEDS WITH NO CODES. *TR
Incident date: Apr 27, 2008
THE SERPENTINE BELT CAME OFF OUR CHRYSLER TOWN & COUNTRY IN A DRIVING RAIN STORM. WE WERE STRANDED IN CHARLOTTE, NORTH CAROLINA 70 MILES FROM HOME UNTIL AFTER MIDNIGHT WHEN A FRIEND CAME AND DROVE US HOME. WE LEFT OUR VAN IN A PARKING LOT OVERNIGHT. WE ARE HOPING THAT IT IS NOT VANDALIZED OR STOL
... EN WHEN WE GO TODAY TO REPAIR IT. WHEN THIS BELT COMES OFF, POWER STEERING IS GONE, WHICH CAN CAUSE AN ACCIDENT LEADING TO SERIOUS INJURY OR DEATH. THIS IS A COMMON PROBLEM THAT ALL AUTOMOBILE MECHANICS AND CHRYSLER VAN OWNERS KNOW ABOUT, BUT CHRYSLER REFUSES TO ACKNOWLEDGE THE PROBLEM. THE FIX IS AN AFTERMARKET PARTS KIT BY GATES (PART NUMBER 38379K) AND GOODYEAR (PARTS NUMBER 49215K) THAT THE CONSUMER MUST BEAR THE ENTIRE EXPENSE OF INSTALLING. *TRRead more
Incident date: Jul 9, 2007
THE VEHICLE WAS TRAVELING WESTBOUND WHEN IT HIT THE LEFT LANE GUARDRAIL AT 65 MPH, THEN SPUN TO THE RIGHT SHOULDER LANE AND HIT THE OTHER GUARDRAIL HEAD ON. IT THEN CAME TO A HALT UPON SPINNING 180 DEGREES FACING THE SOUTH PART OF THE HIGHWAY. *JB
Crash
1 injured
Incident date: Jul 20, 2007
PASSENGER SIDE LIFTGATE GAS CHARGED SUPPORT SHOCK MOUNTING BOLT FAILED WHERE SHOCK MOUNTS TO THE BODY AND THE LIFTGATE CRASHED DOWN ON A PERSONS HEAD. THIS DANGEROUS SAFETY PROBLEM THAT COULD HAVE SERIOUSLY INJURED A SMALL CHILD APPEARS TO BE RELATED TO BOLT STRESS/FATIGUE SINCE THERE WAS NO OBVIOU
... S EVIDENCE OF ANY CORROSION AROUND THIS MOUNTING BOLT. *TRRead more
1 injured
Incident date: Jun 18, 2007
TL*THE CONTACT OWNS A 1996 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE BRAKES FAILED WHILE DRIVING 15 MPH. WHEN THE BRAKES WHERE APPLIED, THE CONTACT HEARD A POP AND THE BRAKE PEDAL WENT COMPLETELY TO THE FLOOR. THE VEHICLE WAS TOWED. THE DEALER STATED THAT THE BRAKE HOSES WERE NOT ST
... ANDARD PARTS DUE TO THE MODIFICATION OF THE BRAKES FOR MEDICAL HANDICAP PURPOSES. THERE WERE TWO HOLES IN THE HOSES BECAUSE THE PARTS WERE NOT STANDARD, WHICH CAUSED THE BRAKE FAILURE. THE CURRENT AND FAILURE MILEAGES WERE 75,000.Read more
Incident date: Mar 27, 1999
I HAVE READ ALL THE COMPLAINTS ABOUT THE 1996 TOWN AND COUNTRY. I FIND IT INTERESTING HOW THE COMPLAINTS ARE EXACT TO ONE ANOTHER. DIFFERENT OWNERS, SAME PROBLEMS. CHRYSLER TAKES NO RESPONSIBILITY FOR THE PROBLEMS OF THIS VEHICLE. I HAVE OWNED MINE SINCE 1999 AND HAVE EXPERIENCED EVERY SINGLE ONE OF
... THESE CLAIMS THAT OTHER CONSUMERS HAVE EXPERIENCED. I WILL NEVER PURCHASE ANOTHER CHRYSLER PRODUCT AGAIN AND WILL MAKE SURE TO LET THE PEOPLE I CARE ABOUT KNOW THE PROBLEMS OF THIS OVER PRICED HUNK OF RUSTED METAL. I WOULD CERTAINLY HATE TO SEE THEM GO THROUGH THE GRIEF I HAVE OWNING THIS VEHICLE! *NMRead more
Incident date: Jan 4, 2007
SERPENTINE BELT SLIPS/COMES OFF DURING WET CONDITIONS. HAS HAPPENED 4 TIMES IN PAST 3 MONTHS AND SEVERAL TIMES BEFORE THAT. *JB
Incident date: Dec 26, 2006
CHRYSLER CORPORATION HEADLIGHTS PROGRESSIVELY CLOUD OVER AND LIGHT OUTPUT IS REDUCED CREATING A DANGEROUS NIGHT DRIVING CONDITION. HAS NHTSA QUERIED CHRYSLER ABOUT THIS PROBLEM AND IS THERE ANY REACTION? *NM
Incident date: Sep 16, 2006
DT*: THE CONTACT STATED WHILE DRIVING 45 MPH ON NORMAL ROAD CONDITIONS, THE SERPENTINE BELT FRACTURED. NO WARNING LIGHTS ALERTED THE CONTACT BUT LOSS OF POWER STEERING WAS NOTICED. THE VEHICLE HAD BEEN TAKEN THREE TIMES TO THE DEALERSHIP AND THE BELTS, PULLEYS AND TENSIONER WERE REPLACED ON EVERY
... OCCURRENCE. THE MANUFACTURER WAS CONTACTED BUT THE RESOLUTION WAS A DEALERSHIP REFERRAL. THE CONTACT EXPRESSED CONCERN BECAUSE THE LOSS OF POWER STEERING COULD CREATE CONDITIONS FOR A SERIOUS ACCIDENT.Read more
Incident date: Sep 16, 2006
DT*: THE CONTACT STATED WHILE DRIVING 45 MPH ON NORMAL ROAD CONDITIONS, THE SERPENTINE BELT FRACTURED. NO WARNING LIGHTS ALERTED THE CONTACT BUT LOSS OF POWER STEERING WAS NOTICED. THE VEHICLE HAD BEEN TAKEN THREE TIMES TO THE DEALERSHIP AND THE BELTS, PULLEYS AND TENSIONER WERE REPLACED ON EVERY
... OCCURRENCE. THE MANUFACTURER WAS CONTACTED BUT THE RESOLUTION WAS A DEALERSHIP REFERRAL. THE CONTACT EXPRESSED CONCERN BECAUSE THE LOSS OF POWER STEERING COULD CREATE CONDITIONS FOR A SERIOUS ACCIDENT.Read more
Incident date: Aug 1, 2005
WHEN OPERATING VEHICLE THE CHECK ENGINE LIGHT WILL INTERMITTENTLY GO ON, THEN THE WINDSHIELD WIPERS WILL TURN ON (WITHOUT ME TURNING THEM ON), THE FAN ON THE HEATER WILL TURN ON(IF IT IS OFF) OR OFF (IF IT IS ON). THIS HAS HAPPENED NUMEROUS TIMES OVER THE LAST YEAR. MORE RECENTLY IN THE LAST 8 MON
... THS OR SO THE HEATER IS ONLY BLOWING WARM/HOT AIR ON THE PASSENGER SIDE OF THE VEHICLE AND COLD AIR ON THE DRIVERS SIDE. IT IS THE SAME FOR THE DEFROST. *JBRead more
Incident date: Aug 1, 2005
WHEN OPERATING VEHICLE THE CHECK ENGINE LIGHT WILL INTERMITTENTLY GO ON, THEN THE WINDSHIELD WIPERS WILL TURN ON (WITHOUT ME TURNING THEM ON), THE FAN ON THE HEATER WILL TURN ON(IF IT IS OFF) OR OFF (IF IT IS ON). THIS HAS HAPPENED NUMEROUS TIMES OVER THE LAST YEAR. MORE RECENTLY IN THE LAST 8 MON
... THS OR SO THE HEATER IS ONLY BLOWING WARM/HOT AIR ON THE PASSENGER SIDE OF THE VEHICLE AND COLD AIR ON THE DRIVERS SIDE. IT IS THE SAME FOR THE DEFROST. *JBRead more
Incident date: Mar 27, 2005
THE CLOCKSPRING HAS FAILED IN MY 1996 CHRYSLER TOWN & COUNTRY RENDERING THE AIR BAG USELESS, THE HORN USELESS AND THE CRUISE CONTROL USELESS. I AM SCARED TO USE THIS VEHICLE TO TRANSPORT MY FAMILY. *NM
Incident date: Jan 1, 2005
HE OWNS A 1996 CHRYSLER, TOWN& COUNTRY, ONLY OWNER WITH 70,000 MILES ON THE VEHICLE. STEERING WHEEL POPPED OFF, MOSTLY WHEN TURNING THE WHEEL TO LEFT. THIS HAPPENED OFTEN SINCE 2005. ALSO, FRONT AND BACK WINDSHIELD WIPERS CAME ON AT SEPARATE TIMES WHEN IT WAS IN OFF POSITION FOR ABOUT
... ONE AND HALF YEAR.*AKRead more
Incident date: Jan 1, 2005
HE OWNS A 1996 CHRYSLER, TOWN& COUNTRY, ONLY OWNER WITH 70,000 MILES ON THE VEHICLE. STEERING WHEEL POPPED OFF, MOSTLY WHEN TURNING THE WHEEL TO LEFT. THIS HAPPENED OFTEN SINCE 2005. ALSO, FRONT AND BACK WINDSHIELD WIPERS CAME ON AT SEPARATE TIMES WHEN IT WAS IN OFF POSITION FOR ABOUT
... ONE AND HALF YEAR.*AKRead more
Incident date: Jan 2, 2005
I HAVE A 1996 CHRYSLER TOWN AND COUNTRY WITH THE 3.8L ENGINE THAT HAS HAD THE FUEL RAIL RECALL DONE. THE RECALL INVOLVED PUTTING A CLAMP TYPE SEAL AROUND THE FUEL RAIL IN TWO PLACES. THESE SEALS HAVE BOTH FAILED AND FUEL IS ACTUALLY DRIPPING FROM ONE OF THE SEALS. I HAVE TAKEN THE VAN TO THE LOCAL D
... EALER FOR REPAIRS I HAVE NOT HEARD YET WHAT THEY WILL DO TO RESOLVE THIS. MY CONCERN IS THAT THE REPAIR PROVIDED BY THE RECALL IS NOT SUFFICIENT AND WILL FAIL AGAIN IN A SHORT TIME. THIS IS OF GRAVE CONCERN TO ME FOR THE SAFETY OF MY FAMILY. IT APPEARS THAT A POOR DESIGN IS BEING REPAIRED BY AN EQUALLY POOR FIX. *NMRead more
Incident date: Sep 22, 2005
MY SPECIFIC ON THE PROBLEM IS WITH OUR 1996 CHRYSLER TOWN & COUNTRY MINIVAN AND SPECIFICALLY AIRBAG LIGHT ON, HORN/CRUISE NOT WORKING. IN SEARCHING THE INTERNET, I SEE THAT THIS IS INDICATIVE OF THE CLOCKSPRING BEING FAULTY. WHILE I FIND THE CHRYSLER HAS A PROGRAM IN PLACE TO REPAIR MINIVANS WITH
... THIS PROBLEM, THE INFORMATION LEADS ME TO UNDERSTAND THAT THIS IS ONLY FOR CARS WITH LESS THAN 70,000 MILE ON THEM - AS OUR VEHICLE IS NOW 9 YEARS OLD, IT IS UNREASONABLE TO EXPECT THE ODOMETER BE AT UNDER 70,000 MILES. I FEEL THAT THIS IS UNREASONABLE, IN THAT THE DEFECT RENDERS THE AIRBAG USELESS. I WILL BE CONTACTING THE LOCAL DEALER, HOWEVER, IF THIS 70,000 MILES RESTRICTION IS IN PLACE, AND PURSE REMEDY OF THE SITUATION. IF THE NHTSA HAS KNOWLEDGE OF THIS RESTRICTION, I WOULD ASK THAT THE NHTSA DIRECT CHRYSLER TO COVER ANY VEHICLE HAVING THIS DEFECT, REGARDLESS OF MILEAGE. *JBRead more
Incident date: Aug 17, 2005
LAST WEEK, 17 AUG 05, I HAD TO REPLACE THE FUEL TANK ON MY '96 CHRYSLER T&C [XXX] DUE TO A FATIGUE CRACK THAT WAS SPILLING FUEL. CHRYSLER HAS REFUSED TO ACCEPT ANY RESPONSIBILITY SINCE MY VEHICLE IS OUT OF WARRANTY. ARE THERE ANY REQUIREMENTS REGARDING THE LONGEVITY AND PERFORMANCE OF PLASTIC FUEL
... TANKS? OTHER THAN THE OBVIOUS SAFETY CONCERNS, THE REPLACEMENT COST EXCEEDED $800. AT THE TIME OF FAILURE MY VEHICLE HAD 180,885 ORIGINAL MILES AND HAS BEEN METICULOUSLY MAINTAINED. THE LOCATION OF THE CRACK (TOP, FRONT, LEFT CORNER) PRECLUDES ANY ACCIDENTAL IMPACT OF THE UNDERCARRIAGE. ACCORDING TO THE SERVICING DEALER, HAYES CHRYSLER, LAWRENCEVILLE, GA, THE DEFECTIVE TANK WAS DESTROYED PER ENVIRONMENTAL REQUIREMENTS. PLEASE ADVISE IF THERE IS A COURSE OF ACTION I CAN TAKE TO AMELIORATE THIS PROBLEM. *JB UPDATED 07/19/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)Read more
Incident date: Aug 17, 2005
HEADLIGHT LENS COVERS WERE REPLACED BY DEALER DUE TO BUBBLING OF THE PLASTIC THAT CAUSED SEVERE REDUCION INHEADLIGHT LUMINATION. THE COST TO ME WAS $644.00 FOR REPLACEMENT. THIS IS A SAFETY HAZARD THAT SHOULD NOT HAVE OCCURRED.
Incident date: Aug 11, 2005
FAILURE OF BOTH REAR BRAKE HYDRAULIC LINES CAUSING SUDDEN LOSS OF BRAKE FLUID MAKING EMERGENCY BRAKE ONLY OPERABLE STOPPING DEVICE. SAVED OLD LINES. BOTH LINES APPEAR TO HAVE RUSTED THROUGH. MECHANIC BELIEVES PROBLEM IS WITH DESIGN IN HOW LINES ARE ROUTED ABOVE GAS TANK APPROXIMATELY TWO FEET AHE
... AD OF LEFT REAR WHEEL. THE POSITION OF THE LINES ALLOWS ROAD SALT AND OTHER CORROSIVES TO BE COLLECTED ON THE STEEL SURFACE OF THE HYDRAULIC LINES, THUS LEADING TO THEIR EMINENT FAILURE. PLEASE NOTE LOW MILEAGE OF VEHICLE. MECHANIC REPAIRED VEHICLE BY INSTALLING NEW LINES, BUT ROUTED THEM IN A POSITION LESS SUSCEPTIBLE TO CORROSION. FAILURE WAS PRECEDED BY NOTICEABLE LEAKING OF BRAKE FLUID ON GARAGE FLOOR. ULTIMATE FAILURE OCCURRED WHEN VEHICLE WAS BROUGHT IN FOR INSPECTION/REPAIR. LINES BURST WHEN MECHANIC TESTED BRAKES BY PRESSING HARD ON BRAKE PEDAL WHILE IT WAS PARKED. BRAKE FLUID SPILLED OUT ALL OVER SERVICE FLOOR. ACTUAL REPAIR COST: $289.02.*JB *NMRead more
Incident date: Jun 29, 2005
DT THE DRIVERS SIDE STRUT TOWER RUSTED AND THE PASSENGERS SIDE WAS BEGINNING TO SHOW SIGN OF RUST AS WELL. *JB
Incident date: May 30, 2005
ON A FEW SEPERATE OCCASIONS WHILE DRIVING MY 1996 CHRYSLER TOWN AND COUNTRY MY DAUGHTERS SEATBELT HAS JUST RELEASED WITHOUT ANY WARNING. DURING 3 SUDDEN STOPS THE SEATBELTS HAVE UNLATCHED BY THEMSELVES AND ONE TIME WHILE DRIVING DOWN THE ROAD MY SEATBELT CAME UNDONE AFTER I ADJUSTED MYSELF IN MY SEA
... T. WE JUST BOUGHT THIS VAN 2 MONTHS AGO. ALSO, WITHOUT WARNING THE BODY CONTROL MODULE TOOK OUT MY ENTIRE ELECTRICAL SYSTEM, INCLUDING MY RADIO. THERE SHOULD BE A SENSOR THAT IT IS GOING BAD BEFORE IT ACTUALLY GOES. EVEN AFTER GOING TO JACK POWELL DODGE TO HAVE IT ALL FIXED, THE HORN DOESN'T WORK , THE STEREO IS MESSING UP, THE INSTRUMENT CLUSTER IS MESSING UP, AND THE WINDSHIELD WIPERS DON'T SEEM TO WORK PROPERLY.Read more
Incident date: May 30, 2005
ON A FEW SEPERATE OCCASIONS WHILE DRIVING MY 1996 CHRYSLER TOWN AND COUNTRY MY DAUGHTERS SEATBELT HAS JUST RELEASED WITHOUT ANY WARNING. DURING 3 SUDDEN STOPS THE SEATBELTS HAVE UNLATCHED BY THEMSELVES AND ONE TIME WHILE DRIVING DOWN THE ROAD MY SEATBELT CAME UNDONE AFTER I ADJUSTED MYSELF IN MY SEA
... T. WE JUST BOUGHT THIS VAN 2 MONTHS AGO. ALSO, WITHOUT WARNING THE BODY CONTROL MODULE TOOK OUT MY ENTIRE ELECTRICAL SYSTEM, INCLUDING MY RADIO. THERE SHOULD BE A SENSOR THAT IT IS GOING BAD BEFORE IT ACTUALLY GOES. EVEN AFTER GOING TO JACK POWELL DODGE TO HAVE IT ALL FIXED, THE HORN DOESN'T WORK , THE STEREO IS MESSING UP, THE INSTRUMENT CLUSTER IS MESSING UP, AND THE WINDSHIELD WIPERS DON'T SEEM TO WORK PROPERLY.Read more
Incident date: May 1, 2005
1996 CHRYSLER TOWN AND COUNTRY HAD A SPLIT SEAM ON THE TOP SIDE OF THE GAS TANK.*MR VEHICLE HAD A STRONG ODOR OF GASOLINE DUE TO THE SPLIT. REPLACED THE GAS TANK, WAS CHARGED FOR NEW TANK AND LABOR. MANUFACTURER SAID DUE TO MILEAGE ON VEHICLE, THERE WOULD BE NO CONSIDERATION FOR REIMBURSEMENT.
... *BF *NMRead more
Incident date: Jan 1, 1901
PROBLEMS WITH THE HEADLIGHTS ON BOTH THE 1996 PLYMOUTH BREEZE AND THE 1996 CHRYSLER TOWN AND COUNTRY DEVELOPING FILM.*MR WHILE DRIVING HEADLIGHTS FOGGED UP, CAUSING LIMITED SIGHT ON BOTH SIDES OF THE VEHICLE, AND MAKING IT HARD TO DRIVE AT NIGHT. REF ODI NUMBER 10074095. *BF
Incident date: Jan 27, 2005
FUEL WAS LEAKING FROM THE FUEL TANK, WHICH COULD BE DANGEROUS BECAUSE IT COULD CAUSE A FIRE. MANUFACTURER WAS CONTACTED BY CONSUMER.*AK
Showing 50 of 1,411 complaints.
NHTSA Safety Investigations — CHRYSLER TOWN AND COUNTRY
Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.
PE — Closed
— Model Year: 2016
Sliding Doors Inoperative
The Office of Defects Investigation (ODI) opened PE21-016 on July 7, 2021, to investigate 364 complaints alleging that one or both sliding doors on 2016 Model Year (MY) Grand Caravan or Town and Country vehicles could not be opened. The door(s) could not be opened using the mechanical handle or elec
... tronic remote switches. Many of the complaints described having to remove passengers seated in the rear of vehicles through the front doors, the second sliding door (if it was operational), the window, or the car?s rear hatch. The complainants have expressed concerns that if the sliding door(s) cannot be opened in the event of an emergency or crash, it could trap passengers or delay their egress.On June 4, FCA published TSB# 23-017-20 instructing dealers to replace the door lock actuator instead of the entire door latch assembly on the subject vehicles when consumers complained about either one or both of the sliding door locks not functioning and/or emitting a loud buzzing noise during lock/unlock operation. On June 16, 2021, FCA approved a Quality Warranty Extension for fifteen years/150,000 miles from the vehicle's in-service date for sliding door lock actuators on vehicles built between May 1, 2015, through January 9, 2017. FCA has started notifying owners about the new program. FCA will provide reimbursement for owners who previously paid for sliding door repairs.Consumers whose sliding doors are inoperative will have the opportunity to have their vehicle diagnosed, and if a fault is identified, have the sliding door actuator repaired at no charge.Analysis of the FCA IR response and ODI complaint data found that the majority (96%) of sliding door failures occurred prior to the calendar year 2020 when the subject vehicles had approximately 4 years in service. At the time of the closing of this investigation, 99% of the subject vehicles are passed the age where failures typically occur. The number of new reports has been decreasing since 2020 and further reduced following the FCA Warranty Extension program. ODI found that prior to a failure of the sliding door(s) there is normally a loud buzzing noise/sound generated that alerts the operator to the actuator starting to wear out.ODI has not identified any crashes or injury allegations due to the sliding door being inoperable on the subject vehicles following nearly six years of exposure. ODI will continue to monitor complaints received for the incidence of sliding doors becoming inoperative.Accordingly, the investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist, and the agency reserves the right to take additional action if warranted by new circumstances.For a complete summary of this investigation and related consumer complaints, please see attached closing resume document.Read more
PE — Closed
— Model Year: 2014
Interior Vehicle Fire
On August 6th, 2020, the Office of Defects Investigation (ODI) opened this Preliminary Evaluation (PE20-012) to investigate alleged thermal events, and/or vehicle fires originating at the charge hub in 2014 Chrysler Town and Country minivans manufactured by Fiat Chrysler Automobiles (FCA). While the
... investigation was focused on the 2014 Chrysler Town and Country vehicles, the scope of the investigation was expanded to include the 2013-2020 Chrysler Town and Country, and Dodge Grand Caravan vehicles (the RT Platform).During the investigation ODI sent two separate Information Request letters to the manufacturer. One on August 17th, 2020 and one on March 31st, 2021.ODI identified a subject 2014 Chrysler Town and Country van on a vehicle salvage website that appeared to have experienced a thermal event where the charge hub is located. With the help of the NHTSA's Vehicle Research and Test Center (VRTC), ODI purchased the vehicle from the salvage company to inspect the damage and determine if more information about the failure could be obtained. A joint inspection with the manufacturer was conducted. Following this comprehensive inspection, a cause of the fire could not be determined.FCA initiated a parts collection initiative to obtain parts from the field for testing. The test results from the FCA field parts collection were inconclusive as they could not identify a common cause for the alleged thermal events. FCA looked at multiple liquid solutions that could have entered the charge hub circuit and caused it to short out, potentially leading to a fire. FCA also performed testing where the charge hub circuit was shorted out using a wire to observe if a flame or fire was produced. FCA provided their assessment to ODI concluding that none of the testing methods performed lead to a flame or fire being propagated.Given the low rate of thermal incidents at the subject vehicle charge hub, no reports of serious injury, zero reports of crash or death, and a lack of common failure mode, this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that no safety-related defect exists. The agency reserves the right to take further action if warranted by the circumstances.Read more
RQ — Closed
— Model Year: 2010
Air Bag Non-Deployment/Engine Stall
In March 2011 Chrysler submitted a defect information report for NHTSA Recall No. 11V139 declaring a defect condition that could cause the ignition key to inadvertently move from the RUN to the ACC position on model year (MY) 2010 Dodge Journey, Grand Caravan, and Chrysler Town and Country.The repor
... t identified engine stalling as the defect consequence and cited customer complaints and warranty claims, as well as two rear-end collisions, as leading to the recall action.Chrysler determined that a defective WIN module, which is effectively the equivalent of the ignition switch, was the cause of the inadvertent key rotation, and that a new design WIN module would be installed as a remedy.In Spring 2014 ODI conducted outreach to major light vehicle manufacturers regarding ignition key position and its effect on air bag system availability.The outreach was conducted in connection with NHTSA Recall No. 14V047, a recent recall involving inadvertent ignition key rotation and subsequent air bag disablement in certain GM products.During discussions held in April 2014, Chrysler advised ODI that Chrysler air bag systems of this vintage, including the subject vehicles, revert to energy reserve when the ignition key moves to the ACC or OFF position, and that under energy reserve the air bags would only be available for a short period, approximately two tenths of a second (ODI notes this consequence was not identified in the 11V139 recall report).A review of the ODI consumer database conducted after the April 2014 discussions identified complaints alleging that MY 2008-2009 vehicles may have a similar defect as the MY 2010 vehicles, and that some MY 2010 consumers reported experiencing ignition key position concerns after the 11V139 recall remedy was applied.Accordingly this investigation was opened.In response to ODI?s information request letter, Chrysler reported that MY 2008-2009 subject vehicles used the same design WIN module as the recalled vehicles, and also identified 66 consumer reports and one non-injury crash incident potentially related to inadvertent ignition key rotation.Chrysler?s review of the MY 2010 remedy used in 11V139, which involved installation of a Trim Ring as opposed to replacement of the WIN module, showed the remedy did not adequately address ignition key position concerns, and in some use-cases could cause other systems to operate improperly (radio, instrument panel lighting, HVAC fan motor, etc.).Chrysler subsequently filed multiple defect information reports to 1) add the MY 2008-2009 Dodge Grand Caravan and Chrysler Town and Country, and the MY 2009 Dodge Journey to the original recall scope, and 2) stating that the complete WIN module would be replaced with a new design component in all recalled vehicles (including those that had the Trim Ring installed during 11V139).Chrysler?s report also advises of constrained remedy parts availability, see NHTSA Recall No. 14V373 for further details.Accordingly, the investigation is closed based on the recall action Chrysler is undertaking.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10584873, 10583399, 10573295, 10566365, 10546805, 10513060, 10509284, 10503121, 10496599, 10475027, 10456099, 10450629, 10443680, 10422766, 10410447, 10409269, 10402947, 10402751, 10402660, 10396943, 10394957, 10356632, 10315972Read more
PE — Closed
— Model Year: 2005
FRONT AIR BAG CRASH SENSOR FAILURE
THE MODEL YEAR (MY) 2005 DAIMLERCHRYSLER (DC) MINIVANS HAVE THE NEW ADVANCED FRONTAL AIR BAG SYSTEMS WITH TWO FRONT CRASH SENSORS MOUNTED ON THE FRAME RAILS BEHIND THE FRONT BUMPER AND A MAIN CRASH SENSOR INSIDE THE AIR BAG CONTROL MODULE MOUNTED IN THE PASSENGER COMPARTMENT.ACCORDING TO DC, THE FRO
... NT CRASH SENSORS ARE DESIGNED TO OPTIMIZE DETECTION OF FRONTAL OFFSET AND ANGULAR CRASHES.THE ADVANCED AIR BAG SYSTEM OFFERS DIFFERENT LEVELS OF AIR BAG INFLATION BASED ON INPUT FROM THE CRASH SENSORS.THIS INVESTIGATION REVEALED THAT THE FRONT CRASH SENSORS CAN CORRODE FROM WATER ENTERING THE SENSOR ASSEMBLY.DC IS STILL INVESTIGATING ALL POTENTIAL ROOT CAUSES OF SENSOR FAILURES.A CORRODED SENSOR CAN SET A FAULT CODE, ILLUMINATE THE AIR BAG WARNING LAMP, AND BECOME DISABLED.IT APPEARS THAT FAILURE OF ONE OR BOTH FRONT CRASH SENSORS CAN POTENTIALLY RESULT IN NO/LATE DEPLOYMENT OF FRONTAL AIR BAGS AND NON-DEPLOYMENT OF DRIVER'S HIGHER INFLATION LEVELS IN CERTAIN FRONTAL CRASHES.IT SHOULD BE NOTED THAT OCCUPANTS OF VEHICLES INVOLVED IN A CRASH MAY NOT BE AWARE OF LATE OR IMPROPERLY REDUCED LEVEL OF AIR BAG INFLATION AND THUS FIELD REPORTING OF SUCH EVENTS MAY BE SUPPRESSED.THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA06-003) FOR FURTHER INVESTIGATION OF MY 2005 (AND 2006) DC MINIVANS.NOTE: TOTAL NUMBER OF ODI AND MANUFACTURER COMPLAINTS INCLUDES SOME DUPLICATE REPORTS.Read more
EA — Closed
— Model Year: 2001
POWER LIFTGATE LATCH
THIS INVESTIGATION WAS OPENED AS PE04-054 REGARDING REPORTS OF ALLEGED POWER LIFTGATE (PLG) OPENING WHILE DRIVING.THE INVESTIGATION WAS UPGRADED ON NOVEMBER 22, 2004 BASED ON INFORMATION PROVIDED BY DAIMLERCHRYSLER CORPORATION (DCC) IN ITS SEPTEMBER 17, 2004 RESPONSE TO PE04-054. BY LETTER OF APRIL
... 5, 2005, DCC HAS NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL OF 70,235 MODEL YEAR (MY) 2003 CHRYSLER TOWN & COUNTRY AND DODGE GRAND CARAVAN VEHICLES EQUIPPED WITH THE PLG OPTION.DCC HAS IDENTIFIED A PROBLEM IN EARLY PRODUCTION MY 2003 PLG CONTROL MODULES THAT CAN PREVENT THE PLG DOOR FROM LATCHING CLOSED IN A POWER OPEN/CLOSE CYCLE.IN THIS CONDITION THE PLG CAN RISE (NOT POWER OPEN) DURING VEHICLE OPERATION.DEALERS WILL INSTALL A REVISED PLG CONTROL MODULE TO REMEDY THE AFFECTED VEHICLES.SEE SAFETY RECALL 05V134 FOR DETAILS.Read more
PE — Closed
— Model Year: 2003
POWER LIFTGATE LATCH
THIS INVESTIGATION WAS OPENED ON JULY 30, 2004, BASED ON ODI CONSUMER COMPLAINTS ALLEGING UNWANTED OPENING OF THE VEHICLE'S POWER LIFTGATE (PLG) WHILE DRIVING.IN DAIMLERCHRYSLER CORPORATION (DCC)'S SEPTEMBER 17, 2004 RESPONSE TO ODI' S INFORMATION REQUEST LETTER, IT PROVIDED ADDITIONAL CONSUMER COMP
... LAINTS AND LAWSUITS.DCC STATES IN PART, ...THE PLG LATCH BECOMES STUCK IN A SEMI-CLOSED STATE NOT ALLOWING THE PLG LATCH TO ENGAGE THE STRIKER, THUS NOT CLOSING THE LIFTGATE COMPLETELY.IN THIS CONDITION THE PLG AJAR WARNING LIGHT WILL NOT BE ILLUMINATED AND THE PLG CAN RISE (NOT A POWERED OPEN) WHILE DRIVING. THIS INVESTIGATION HAS BEEN UPGRADED TO EA04-031 FOR FURTHER ANALYSIS.Read more
PE — Closed
— Model Year: 1999
OVERHEATING OF SEAT HEATERS
ODI OPENED THIS INVESTIGATION BASED ON 24 COMPLAINTS ALLEGING THAT THE ELECTRICALLY HEATED DRIVER OR PASSENGER SEAT SPARKS/OVERHEATS.DAIMLERCHRYSLER BELIEVES THE FAILURE IS DUE TO ONE OF TWO FACTORS:THE STITCHING OPERATION ON THE SEAT COVER MAY CAUSE THE SEWING NEEDLE TO SEVER SOME STRANDS OF THE WI
... RE HEATING GRID IN THE SEAT, OR A POOR SOLDER JOINT/WIRE CONNECTOR FAILS DUE TO IMPROPER PROCESSING OR LONG TERM OVERSTRESSING.THE IGNITION SWITCH AND THE SEAT HEATER SWITCH MUST BOTH BE TURNED ON TO POWER THE SEAT HEATER.COMPLAINANTS REPORT THAT WHEN OVERHEATING OCCURS, SWITCHING THE HEATER OFF ALSO STOPS THE OVERHEATING.THE FAILURE CANNOT OCCUR IN AN UNATTENDED VEHICLE WITH THE IGNITION SWITCH OFF.ODI FINDS THAT THE 33 FIRE ALLEGATIONS ARE REPORTING VERY LOCALIZED OVERHEATING(PHOTOS OF DAMAGED SEATS SHOW HOLES THE SIZE OF A PENCIL OR LESS).THERE ARE NO REPORTS OF SUSTAINED COMBUSTION AND NO REPORTS OF OTHER FIRE DAMAGE TO THE VEHICLE.THE INJURY ALLEGATIONS ARE REPORTING MINOR INJURY.NO CONSUMERS REQUIRED MEDICAL TREATMENT (PHYSICIAN CARE).THERE ARE NO ALLEGATIONS OF LOSS OF VEHICLE CONTROL DUE TO FAILURE OF A HEATED SEAT.A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.Read more
PE — Closed
— Model Year: 1999
OVERHEATING OF FRONT SEAT HEATERS
ALLEGE THAT THE FRONT SEATS OVER HEAT AND SMOKE OR CATCH FIRE
EA — Closed
— Model Year: 1998
POST COLLISION FUEL SYSTEM
EA — Closed
— Model Year: 1994
INADVERTENT AIR BAG DEPLOYMENTS
COMPLAINTS ALLEGE THAT THE FRONT AIR BAG (S) DEPLOYED INADVERTENTLY--IN MOST CASES WHILE STARTING THE VEHICLE.
PE — Closed
— Model Year: 1994
INADVERTENT AIR BAG DEPLOYMENTS
COMPLAINTS ALLEGE THAT THE SUBJECT VEHICLES' AIR BAGS DEPLOYED INADVERTENTLY (IN MOST CASES WHEN STARTING THE VEHICLE).
EA — Closed
— Model Year: 1992
SAFETY BELT ANCHORAGE FAILURES
There is no summary currently available
PE — Closed
— Model Year: 1992
WINDSHIELD WIPER FAILURE
ALLEGED WINDSHIELD WIPERS FAIL WHILE IN USE
DP — Closed
— Model Year: 1992
WINDSHIELD WIPER FAILURE
CFAS PETITIONED THE AGENCY TO CONDUCT A DEFECT INVESTIGATION ON WINDSHIELD WIPER FAILURE ON 1989 AND LATER CHRYSLER MODELS WHICH SHOULD INCLUDE, BUT NOT LIMITED TO SPIRIT/ACCLAIM: DYNASTY/NEW YORKER/LANDAU; LANCE/LEBARON; SHADOW/SUNDANCE; CARAVAN/VOYAGER.HOWEVER, BASED ON ODI'S COMPLAINT RECORDS, ON
... LY CERTAIN MINIVANS WILL BE INVESTIGATEDRead more
EA — Closed
— Model Year: 1997
INTEGRATED CHILD SEAT BELT LOCKUP
THIS INVESTIGATION IS CLOSED.CHRYSLER CORPORATION HAS SUBMITTED A DEFECT INFORMATION REPORT IDENTIFYING A SAFETY DEFECT AND OUTLINING THE PROPOSED REMEDY.RECALL NUMBER 98V-185 HAS BEEN ASSIGNED TO THIS SAFETY RECALL.
PE — Closed
— Model Year: 1996
SLIDING DOOR LATCH FAILURE
CHRYSLER MAINTAINS THAT THE COMMON FACTOR CONTRIBUTING TO KNOWN SLIDING DOOR OPENING INCIDENTS IS PRIOR INCORRECT DEALER LATCH ADJUSTMENT.CHRYSLER ATTRIBUTES THIS PROBLEM TO AN INACCURATE SERVICE MANUAL PROCEDURE - SLIDING DOOR LATCH/LOCK CONTROL, REMOVAL AND INSTALLATION.CHRYSLER FURNISHED INFORMAT
... ION SHOWING THAT SIX OF ITS COMPLAINTS, AND TWO OF ODI'S, INVOLVED VEHICLES THAT HAD UNDERGONE PRIOR REPAIRS TO THE AFFECTED SLIDING DOOR.CHRYSLER HAS ADDRESSED THE PROBLEM BY ISSUING TWO TECHNICAL SERVICE BULLETINS.TSB 26-06-96, SERVICE MANUAL REVISIONS, WAS ISSUED IN JUNE 1996 AND INCLUDES A SERVICE REVISION (#81-370-6105A) CORRECTING SERVICE MANUAL SLIDING DOOR REPAIR PROCEDURES.TSB 23-39-96, SLIDING DOOR(S) DIFFICULT TO OPEN FROM THE OUTSIDE AND/OR INSIDE, WAS ISSUED JUNE 28, 1996.CHRYSLER IDENTIFIED THREE DESIGN CHANGES INVOLVING THE SUBJECT COMPONENTS: (1)SLIDING DOOR LATCH PAWL SPRING FORCE INCREASED FROM 5.4 NEWTONS TO 8.0 NEWTONS IN SEPTEMBER 1995 TO ENHANCE PAWL ROTATION RETURN TO NEUTRAL POSITION; (2)ADJUSTABLE SLIDING DOOR HINGE IMPLEMENTED IN NOVEMBER 1995 TO REDUCE VARIATION IN SLIDING DOOR FIT; AND(3)SLIDING DOOR STRIKER ATTACHMENT HOLES REVISED IN JANUARY 1996 TO ELIMINATE UP/DOWN ADJUSTMENT OF STRIKER TO IMPROVE INSTALLATION PROCESS AND REDUCE VARIABILITY OF ALIGNMENT BETWEEN LATCH AND STRIKER.AT PRESENT, ODI IS NOT AWARE OF ANY INCIDENTS INVOLVING VEHICLES BUILT IN OR AFTER JANUARY 1996.ODI HAS CONTINUED TO RECEIVE COMPLAINTS OF SLIDING DOORS OPENING WHILE THE VEHICLES ARE IN MOTION, INCLUDING VEHICLES WITH NO PRIOR SERVICE HISTORY TO THE AFFECTED SLIDING DOOR ASSEMBLY.OWNERS ALLEGE THAT THE DOORS OPEN ANYWHERE FROM A FEW INCHES TO FULLY OPEN, AT SPEEDS RANGING FROM 15 TO 60 MPH.ODI HAS ALSO RECEIVED NUMBEROUS COMPLAINTS ALLEGING DIFFICULTY IN LATCHING THE SUBJECT SLIDING DOORS AND/OR DIFFICULTY IN OPENING ONE OR BOTH SLIDING DOORS.Read more
PE — Closed
— Model Year: 1996
FUEL LEAKEAGE FROM ROLLOVER VALVE
There is no summary currently available