2008 CHRYSLER TOWN AND COUNTRY
7 recalls — 2,878 complaints — 127 TSBs
20V396000 Jul 7, 2020
STEERING: STEERING WHEEL/HANDLE BAR
Defect Description
Chrysler (FCA US LLC) is recalling certain 2008-2010 Chrysler Town and Country and Dodge Grand Caravan and 2007-2011 Dodge Nitro vehicles. These vehicles may have a loose or missing brand emblem in the center of the steering wheel. The loose emblem or the securing nuts for the emblem within the dr... Read more
Consequence
Projectiles as a result of driver air bag deployment in the event of a crash can increase the risk of injury.
Remedy
Chrysler will notify owners, and dealers will replace the driver's air bag cover with a redesigned cover, free of charge. The recall began February 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. Chrysler's number for this recall is W09.
16V047000 Jan 29, 2016
AIR BAGS:FRONTAL
Defect Description
FCA US LLC (Chrysler) is recalling certain model year 2009 Dodge Journey vehicles manufactured December 31, 2007, to August 31, 2008, 2008-2009 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured June 18, 2007, to August 31, 2008. In the affected vehicles, the air bag control un... Read more
Consequence
If the air bag control unit fails, the air bags may not deploy in the event of a crash, increasing the risk of occupant injury. Additionally, the air bags may inadvertently deploy, increasing the risk of a crash.
Remedy
Chrysler will notify owners, and dealers will replace the air bag control unit, free of charge. The recall began on December 6, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S07.
14V373000 Jun 26, 2014
ELECTRICAL SYSTEM:IGNITION:SWITCH
Defect Description
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. Chrysler Group LLC (Chrysler) is recalling ... Read more
Consequence
If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash an... Read more
Remedy
Chrysler will notify owners, and dealers will replace the ignition switch and key FOBs, free of charge. The recall began on May 26, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R03. Note: This is an expansion of recall 11V-139.
14V055000 Feb 11, 2014
SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY
Defect Description
Freedom Motors Inc., (Freedom Motors) of Savaria Vehicle Group (formerly The Liberty Motor Company) is recalling one model year 2009 Volkswagen Routan and certain model year 2008-2010 Dodge Grand Caravan and Chrysler Town & Country wheelchair accessible vehicles modified by The Liberty Motor Company... Read more
Consequence
Failure of the rear axle may increase the risk of a crash.
Remedy
Freedom Motors will notify owners, and dealers will replace the affected axles, free of charge. The recall began on April 1, 2014. Owners can contact Freedom Motors at 1-800-561-9600. Freedom Motors' number for this recall is ENGF0216-3.
11V394000 Aug 3, 2011
AIR BAGS:FRONTAL
Defect Description
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2008 CHRYSLER GRAND VOYAGER, TOWN AND COUNTRY AND DODGE GRAND CARAVAN VEHICLES MANUFACTURED FROM JUNE 24, 2007, THROUGH JULY 30, 2008. THESE VEHICLES MAY EXPERIENCE A HEATING AND AIR CONDITIONER (HVAC) CONDENSATE LEAK FROM THE HVAC DRAIN GROMMET ONTO THE OCC... Read more
Consequence
AN INADVERTENT AIRBAG DEPLOYMENT COULD RESULT IN INJURY TO THE SEAT OCCUPANT IN FRONT OF THE DEPLOYING AIRBAG AND/OR A VEHICLE CRASH.
Remedy
DEALERS WILL REPLACE THE AFFECTED AIR BAG MODULE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 14, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
10V611000 Dec 8, 2010
EQUIPMENT:APPLIANCE:AIR CONDITIONER
Defect Description
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2008 CHRYSLER TOWN AND COUNTRY AND DODGE GRAND CARAVAN VEHICLES. THESE VEHICLES MAY EXPERIENCE A WATER LEAK At THE HEATING AND AIR CONDITIONER (HVAC) DRAIN GROMMET WHICH CAN LEAD TO ILLUMINATION OF AIRBAG WARNING LIGHT AND A POTENTIAL INADVERTENT AIRBAG DEPL... Read more
Consequence
AN INADVERTENT AIRBAG DEPLOYMENT COULD RESULT IN INJURY TO THE SEAT OCCUPANT IN FRONT OF THE DEPLOYING AIRBAG AND/OR A VEHICLE CRASH.
Remedy
DEALERS WILL REPLACE THE HVAC DRAIN GROMMET FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JANUARY 14, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
09V351000 Sep 11, 2009
SERVICE BRAKES, HYDRAULIC
Defect Description
ELDORADO NATIONAL IS RECALLING MODEL YEAR 2008-2009 AMERIVAN MOBILITY VEHICLES BUILT ON CHRYSLER TOWN & COUNTRY AND DODGE GRAND CARAVAN PLATFORMS VEHICLES. THE REAR BRAKE LINES MAY HAVE BEEN IMPROPERLY ROUTED AND NOT SECURED PROPERLY DURING THE ALTERATION. IF NOT ROUTED AND SECURED PROPERLY, THE B... Read more
Consequence
A BRAKE FLUID LEAK COULD RESULT IN A LOSS OF BRAKING ABILITY, POSSIBLY CAUSING A CRASH.
Remedy
ELDORADO NATIONAL AMERIVAN DEALERS WILL INSPECT THE VEHICLES AND IF THE BRAKE LINES WERE IMPROPERLY ROUTED THEY WILL BE CORRECTLY REINSTALLED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 13, 2009. OWNERS MAY CONTACT ELDORADO NATIONAL AT 1-800-955-9086. THESE MINIVANS HAVE BEEN ALTERED INTO W... Read more
Complaint Statistics
2,878 total complaints
52 crashes 23 fires 50 injuries
Top Reported Components
| Component | Complaints |
|---|---|
| ELECTRICAL SYSTEM | 1,213 |
| AIR BAGS | 368 |
| ENGINE | 205 |
| SERVICE BRAKES, HYDRAULIC | 186 |
| SERVICE BRAKES | 113 |
| STEERING | 95 |
| UNKNOWN OR OTHER | 90 |
| VISIBILITY/WIPER | 50 |
| EXTERIOR LIGHTING | 49 |
| POWER TRAIN | 47 |
SERVICE BRAKES
May 9, 2026
Incident date: May 9, 2026
When I was backing from a parking space, another car drove behind mine and the car's maneuvering braking kicked in and decelerated the vehicle. When I stepped on the brake, the car then accelerated backwards and caused me to collide with the crossing vehicle.
Crash
1 injured
POWER TRAIN
Jan 28, 2026
Incident date: Jun 24, 2025
I was at a stop sign leave a store and I started going again and when I got to 15 mph it like it went into neutral and I thought maybe I hit shifter in neutral but didn't and I went to go again did same thing but then jump into next gear got cat home I bought this car brand new I only got 33000 mile... Read more
FUEL/PROPULSION SYSTEM
Jan 28, 2026
Incident date: Jun 24, 2025
I was driving from getting my daughter from school and felt heat and saw smoke coming from under the dashboard. I immediately pulled over and pulled my daughter out of the car the dashboard became engulfed in flames. I was told by the fire department that it looked like and electrical and fuel issue... Read more
Fire
POWER TRAIN
Oct 26, 2025
Incident date: Oct 26, 2025
The truck will down shift while on the highway. There is also a hard shift from gears 4 through 6. But mostly between 5-6. There are also times when the RPM go high to change gears when taking off. Yes it has put my family and I at risk when it does a sudden down shift while cruising at highway spe... Read more
ENGINE
May 13, 2024
Incident date: May 10, 2024
We were driving our car and it all of a sudden just stopped working. We luckily were able to pull over before it stopped completely, no noise, jerk motion or anything the engine just stopped. We had it towed to a mechanic who said our engine blew. It only had 140,000 miles on it but the repair/repla... Read more
SERVICE BRAKES
Dec 19, 2023
Incident date: Mar 1, 2023
Twice I had all kinds of safety alerts were scrolling on May 2nd ans august 7th.. First it was a fluid leak and cable. Second there was a piece of metal in the brakes. ABS sensor full of grease. Now sometimes Brakes is flashing for no reason (like going uphill) and if I need to brake at a higher spe... Read more
AIR BAGS
Oct 13, 2023
Incident date: Oct 13, 2023
The contact owns a 2015 Mini Cooper S. The contact stated while driving at an undisclosed speed, the front passenger’s side air bag warning light remained illuminated stating that the air bag was turned off. The vehicle was taken to the dealer where it was diagnosed that the seat mat needed to be ... Read more
ENGINE
Oct 13, 2023
Incident date: Oct 13, 2023
It seems like the 2015 Buick Encores are having a lot of the same issues. I do not see a recall for any of these issues. 1. loss of power when trying to accelerate. This has almost caused an accident for me. I had plenty of time to pull out, but my car wouldn't speed up. Thankfully the car coming u... Read more
STEERING
Aug 12, 2023
Incident date: Aug 11, 2023
[XXX] My brand new Indian Pursuit has a death wobble. Many who have purchased this motorcycle experience the same "death wobble". Polaris (owner of Indian Motorcycles) states it's not a real problem and to just keep hands on the handle bars. They've said this after multiple attempts to repair the... Read more
SUSPENSION
Aug 12, 2023
Incident date: Aug 11, 2023
[XXX] My brand new Indian Pursuit has a death wobble. Many who have purchased this motorcycle experience the same "death wobble". Polaris (owner of Indian Motorcycles) states it's not a real problem and to just keep hands on the handle bars. They've said this after multiple attempts to repair the... Read more
ELECTRICAL SYSTEM
May 22, 2023
Incident date: Apr 12, 2023
My air conditioner went out and I was going to put car in reverse to see if the fans were working. When I put the key in I didn't start the car because my key wouldn't go forward or backwards it was just stuck and the steering column locked up. When I first purchased the vehicle in October 2022 I ha... Read more
SUSPENSION
May 22, 2023
Incident date: Apr 12, 2023
My air conditioner went out and I was going to put car in reverse to see if the fans were working. When I put the key in I didn't start the car because my key wouldn't go forward or backwards it was just stuck and the steering column locked up. When I first purchased the vehicle in October 2022 I ha... Read more
VEHICLE SPEED CONTROL
May 4, 2023
Incident date: May 2, 2023
T & C 2008 VAN UNINTENDED SUDDEN ACCELERATION happened 2x. Service dept. Of the dealer says no problem found but it happened again. Today I am at dealer service again.Hope they solve the problem, cause several incident like this occured aluready.04
Crash
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
May 4, 2023
Incident date: May 2, 2023
Driving down a private dirt road, at about 8mph the dash went red, alarms went off and almost instantly the car slammed on its own breaks. Nothing and nobody around. It scared me but i continued on. Not even 2 minutes later it did the exact same thing. Red dash, alarm, breaks. All before I could eve... Read more
UNKNOWN OR OTHER
May 4, 2023
Incident date: May 2, 2023
Driving down a private dirt road, at about 8mph the dash went red, alarms went off and almost instantly the car slammed on its own breaks. Nothing and nobody around. It scared me but i continued on. Not even 2 minutes later it did the exact same thing. Red dash, alarm, breaks. All before I could eve... Read more
ENGINE
Mar 22, 2023
Incident date: Mar 13, 2023
ENGINE LITE CAME ON CAR RUNNING ROUGH... GOING TO KIA DEALER TO CHECK FOR THE KSDS MODULE ...SOFTWARE WAS UPDATED IN 11/2021
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Feb 23, 2023
Incident date: Feb 20, 2023
When I’m driving all the sudden my braking system will say collision warning and slam the brakes on, the car pump the brakes and stop moving. It just does it at random times out of nowhere. Seems like most times I’m going at slow speed but I’m afraid I’m going to get rear ended. I’ve alrea... Read more
ELECTRICAL SYSTEM
Feb 14, 2023
Incident date: Feb 14, 2022
The infotainment system glitches or goes static after a bump of any sort. Sometimes it would restart entirely. Or just not work until I stop and restart the car.
ENGINE
Jan 3, 2023
Incident date: May 1, 2020
Multiple times the van will intermittently stall while driving down the road or stopped in traffic. First the dash lights flicker, speedometer and rpm gages go to 0, and warning lights such as esp, traction, abs, airbag, battery etc flicker on and off and occasionally hear almost a spark through rad... Read more
ELECTRICAL SYSTEM
Jan 3, 2023
Incident date: May 1, 2020
Multiple times the van will intermittently stall while driving down the road or stopped in traffic. First the dash lights flicker, speedometer and rpm gages go to 0, and warning lights such as esp, traction, abs, airbag, battery etc flicker on and off and occasionally hear almost a spark through rad... Read more
EXTERIOR LIGHTING
Jan 3, 2023
Incident date: May 1, 2020
Multiple times the van will intermittently stall while driving down the road or stopped in traffic. First the dash lights flicker, speedometer and rpm gages go to 0, and warning lights such as esp, traction, abs, airbag, battery etc flicker on and off and occasionally hear almost a spark through rad... Read more
AIR BAGS
Dec 28, 2022
Incident date: Dec 12, 2020
The contact owns a 2008 Chrysler Town and Country. The contact stated that while operating the vehicle, the air bag warning light remained illuminated. The vehicle was taken to an independent mechanic who diagnosed that the air bag control unit was faulty and needed to be replaced. The vehicle was n... Read more
ELECTRICAL SYSTEM
Dec 26, 2022
Incident date: Dec 26, 2020
Rear end has a bar inside of axle( bar broke ) took to dealership service guy asked me to explain I did he said ohhh we hear this a lot you need new rear end !!! DO WHAT my car has 94,000 miles and needs new rear end never never any accidents so why new rear end also elec isuess u turn car off and u... Read more
SUSPENSION
Dec 26, 2022
Incident date: Dec 26, 2020
Rear end has a bar inside of axle( bar broke ) took to dealership service guy asked me to explain I did he said ohhh we hear this a lot you need new rear end !!! DO WHAT my car has 94,000 miles and needs new rear end never never any accidents so why new rear end also elec isuess u turn car off and u... Read more
POWER TRAIN
Dec 3, 2022
Incident date: Mar 5, 2022
ESP BAS light on dash
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Dec 3, 2022
Incident date: Mar 5, 2022
ESP BAS light on dash
STEERING
Dec 3, 2022
Incident date: Mar 5, 2022
ESP BAS light on dash
ENGINE
Oct 24, 2022
Incident date: Oct 24, 2022
Unknown. Vehicle abruptly shuts off. Usually before full operating temperature is reached. It has happened dozens of times. It most recently happened today. Always when you remove your foot from the throttle at lower speeds. You can watch the tach go to 0 when your foot comes off. No warning, no c... Read more
ELECTRICAL SYSTEM
Sep 28, 2022
Incident date: Sep 28, 2022
ABS/TCS/EBP/ESP warning lights all illuminate during system check at 8mph. Diagnostic code C2200 - Internal Module Fault. Ongoing issue. Appears to be ambient temperature related. Internet+forum searchs find this exact condition very common on 2008 model Chrysler minivan. Requires ABS controller r... Read more
SERVICE BRAKES
Sep 28, 2022
Incident date: Sep 28, 2022
ABS/TCS/EBP/ESP warning lights all illuminate during system check at 8mph. Diagnostic code C2200 - Internal Module Fault. Ongoing issue. Appears to be ambient temperature related. Internet+forum searchs find this exact condition very common on 2008 model Chrysler minivan. Requires ABS controller r... Read more
SEATS
Sep 7, 2022
Incident date: Sep 4, 2022
I was standing beside the parked vehicle with the side door open, driver's side, inspecting the 2nd row swivel seat to see if it is removable. I was bent over the forward facing 2nd row seat when I lifted the release lever that tilts the seat back forward. The seat back flung forward with violent fo... Read more
1 injured
ELECTRICAL SYSTEM
Aug 23, 2022
Incident date: Aug 23, 2022
while recall being done they caused malfunction and have not fixed problem recall not completed and they have reported it was completed.
UNKNOWN OR OTHER
Aug 23, 2022
Incident date: Aug 23, 2022
while recall being done they caused malfunction and have not fixed problem recall not completed and they have reported it was completed.
ENGINE
Aug 2, 2022
Incident date: Jul 20, 2022
I was leaving my place of residence and was navigating a 90 degree left hand turn while in drive at approximately 10mph. As I began to attempt to straighten the wheel and accelerate out of the turn I realized I had no steering and the car wouldn't accelerate. The engine had stalled and the steering ... Read more
STEERING
Aug 2, 2022
Incident date: Jul 20, 2022
I was leaving my place of residence and was navigating a 90 degree left hand turn while in drive at approximately 10mph. As I began to attempt to straighten the wheel and accelerate out of the turn I realized I had no steering and the car wouldn't accelerate. The engine had stalled and the steering ... Read more
POWER TRAIN
Aug 1, 2022
Incident date: Jan 1, 2022
The contact owns a 2008 Chrysler Town and Country. The contact stated that while driving at various speeds, the vehicle independently accelerated, without warning. The contact was forced to depress the brake pedal. The contact stated that the engine was revving abnormally. The contact stated that wi... Read more
ELECTRICAL SYSTEM
Aug 1, 2022
Incident date: Jan 1, 2022
The contact owns a 2008 Chrysler Town and Country. The contact stated that while driving at various speeds, the vehicle independently accelerated, without warning. The contact was forced to depress the brake pedal. The contact stated that the engine was revving abnormally. The contact stated that wi... Read more
AIR BAGS
Jun 28, 2022
Incident date: Apr 1, 2022
The contact owns a 2008 Chrysler Town and Country. The contact stated that he had received notification of NHTSA Campaign Number: 20V396000 (Air Bags). The contact took the vehicle to a dealer where they were able to replace the air bag but not the emblem. The contact then moved to Iowa where he had... Read more
SERVICE BRAKES
Jun 28, 2022
Incident date: Apr 1, 2022
The contact owns a 2008 Chrysler Town and Country. The contact stated that he had received notification of NHTSA Campaign Number: 20V396000 (Air Bags). The contact took the vehicle to a dealer where they were able to replace the air bag but not the emblem. The contact then moved to Iowa where he had... Read more
ELECTRICAL SYSTEM
Jun 28, 2022
Incident date: Apr 1, 2022
The contact owns a 2008 Chrysler Town and Country. The contact stated that he had received notification of NHTSA Campaign Number: 20V396000 (Air Bags). The contact took the vehicle to a dealer where they were able to replace the air bag but not the emblem. The contact then moved to Iowa where he had... Read more
AIR BAGS:FRONTAL:DRIVER CLOCKSPRING/SPIRAL CASSETTE
Mar 1, 2022
Incident date: Feb 1, 2022
The contact owns a 2008 Chrysler Town And Country. The vehicle had previously been serviced by the dealer under the Manufacturer's Campaign Numbers: R03 (Wireless Ignition Node Module) and W09 (Driver Air Bag Emblem). The contact stated that while driving at an undisclosed speed, the vehicle stalled... Read more
Crash
ELECTRICAL SYSTEM
Mar 1, 2022
Incident date: Feb 1, 2022
The contact owns a 2008 Chrysler Town And Country. The vehicle had previously been serviced by the dealer under the Manufacturer's Campaign Numbers: R03 (Wireless Ignition Node Module) and W09 (Driver Air Bag Emblem). The contact stated that while driving at an undisclosed speed, the vehicle stalled... Read more
Crash
UNKNOWN OR OTHER
Jan 28, 2022
Incident date: Jan 28, 2022
2008 CHRYSLER TOWN AND COUNTRY. CONSUMER WRITES IN REGARDS TO PARTS BEING UNAVAILABLE TO PERFORM SAFETY RECALLS.
ELECTRICAL SYSTEM
Jan 13, 2022
Incident date: Jul 1, 2021
The contact owns a 2008 Chrysler Town and Country. The contact stated that she had experienced multiple electrical failures with her vehicle. The contact stated that the air bag and gas cap warning lights would intermittently illuminate without incident. Additionally, the horn would independently bl... Read more
ENGINE
Dec 24, 2021
Incident date: Dec 23, 2021
The vehicle died while driving six times. One additional time the vehicle died after being stopped at home. Each time the vehicle lost all power functions, steering and breaking. It just came to a stop, dead. On two of the occurrences a tow was required to move the vehicle to the dealership for repa... Read more
STEERING
Dec 20, 2021
Incident date: Feb 1, 2021
The contact owns a 2008 Chrysler Town and Country. The contact received notification of NHTSA Campaign Number: 20V396000 (Air Bags, Steering) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the rec... Read more
AIR BAGS
Dec 20, 2021
Incident date: Feb 1, 2021
The contact owns a 2008 Chrysler Town and Country. The contact received notification of NHTSA Campaign Number: 20V396000 (Air Bags, Steering) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the rec... Read more
AIR BAGS
Dec 14, 2021
Incident date: Jul 9, 2021
The contact owns a 2008 Chrysler Town and Country. The contact stated that there was a hole where the emblem was located on the steering wheel. The vehicle was taken to the local dealer to be serviced under NHTSA Campaign Number: 20V396000 (Air bag, Steering) however, the emblem was removed but not ... Read more
STEERING
Dec 14, 2021
Incident date: Jul 9, 2021
The contact owns a 2008 Chrysler Town and Country. The contact stated that there was a hole where the emblem was located on the steering wheel. The vehicle was taken to the local dealer to be serviced under NHTSA Campaign Number: 20V396000 (Air bag, Steering) however, the emblem was removed but not ... Read more
AIR BAGS
Dec 12, 2021
Incident date: Feb 28, 2021
REFERENCE FCA SAFETY RECALL W09. I have been attempting to get my vehicle fixed/repaired since February of this year when I received a recall notice (W09) through the postal service. I was told in February the part was not available yet for the dealer to obtain but I would be notified when it was... Read more
Showing 50 of 2,878 complaints.
Technical Service Bulletins — 2008 CHRYSLER TOWN AND COUNTRY
127 manufacturer communications from 76 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 350000 EQUIPMENT | 18 |
| 110000 ELECTRICAL SYSTEM | 16 |
| 160000 STRUCTURE | 10 |
| 162300 STRUCTURE:BODY:DOOR | 6 |
| 140000 AIR BAGS | 6 |
| 103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM) | 5 |
| 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC. | 5 |
| 060000 ENGINE AND ENGINE COOLING | 5 |
9100226
Sep 15, 2023
114000 ELECTRICAL SYSTEM:WIRING
Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing
9100226
Sep 15, 2023
110000 ELECTRICAL SYSTEM
Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing
Y22 Combo Rev1
Nov 23, 2021
140000 AIR BAGS
Customer Satisfaction Notification Y22 Driver Airbag Emblem
Y22 Combo
Nov 18, 2021
140000 AIR BAGS
Customer Satisfaction Notification Y22 Driver Airbag Emblem
9004009
Apr 7, 2021
100000 POWER TRAIN
Transmission Kit with Torque Converter 1. All Promaster (VF) 3.6L/62TE equipped vehicles. If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) are one-time usag
72301
Feb 4, 2021
140000 AIR BAGS
SAFETY RECAL W09 DRIVER AIR BAG EMBLEM Updated Dealer Instructions
72301
Feb 4, 2021
140000 AIR BAGS
SAFETY RECAL W09 DRIVER AIR BAG EMBLEM Updated Dealer Instructions
S1121000006 Rev.
Aug 19, 2020
103000 POWER TRAIN:AUTOMATIC TRANSMISSION
(Revision A) No Start No Crank ? Starter Will Not Engage And There Are No Related Codes Or Concerns
S1121000006 Rev.
Aug 19, 2020
110000 ELECTRICAL SYSTEM
(Revision A) No Start No Crank ? Starter Will Not Engage And There Are No Related Codes Or Concerns
S1121000006 Rev.
Aug 19, 2020
060000 ENGINE (PWS)
(Revision A) No Start No Crank ? Starter Will Not Engage And There Are No Related Codes Or Concerns
S1121000006RevA
Aug 19, 2020
103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
(Revision A) No Start No Crank ? Starter Will Not Engage And There Are No Related Codes Or Concerns
S1121000006RevA
Aug 19, 2020
110000 ELECTRICAL SYSTEM
(Revision A) No Start No Crank ? Starter Will Not Engage And There Are No Related Codes Or Concerns
S1121000006RevA
Aug 19, 2020
108000 POWER TRAIN:TRANSMISSION CASE/HOUSING
(Revision A) No Start No Crank ? Starter Will Not Engage And There Are No Related Codes Or Concerns
23-015-20
Apr 30, 2020
160000 STRUCTURE
Disinfectant Solution Recommended for COVID-19
23-015-20
Apr 30, 2020
350000 EQUIPMENT
Disinfectant Solution Recommended for COVID-19
08-049-20
Apr 22, 2020
110000 ELECTRICAL SYSTEM
Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are nece
08-049-20
Apr 22, 2020
350000 EQUIPMENT
Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are nece
31-006-19
Nov 20, 2019
160000 STRUCTURE
Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
31-003-19
Nov 20, 2019
350000 EQUIPMENT
Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.
31-005-19
Nov 20, 2019
160000 STRUCTURE
Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
31-005-19
Nov 20, 2019
350000 EQUIPMENT
Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
3100319
Nov 20, 2019
160000 STRUCTURE
Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.
3100619
Nov 20, 2019
160000 STRUCTURE
Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
3100619
Nov 20, 2019
350000 EQUIPMENT
Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
3100519
Nov 20, 2019
160000 STRUCTURE
Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
9003220
Aug 7, 2019
350000 EQUIPMENT
RADIO [RES] - New and/or Service Exchange For RES radio concerns. Use the wiTECH 2.0 and inspect the radio part number and serial number under the Radio/ECU Details tab. Please verify that the radio part number and/or serial number is not
9003220
Aug 7, 2019
353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
RADIO [RES] - New and/or Service Exchange For RES radio concerns. Use the wiTECH 2.0 and inspect the radio part number and serial number under the Radio/ECU Details tab. Please verify that the radio part number and/or serial number is not
TS-WI-0290
Sep 5, 2018
220000 SEATS
Service Bulletin sent to all dealers to inspect L-track bolts for correct torque and to incorporate torque check as part of regular maintenance
9003681
Aug 16, 2017
350000 EQUIPMENT
Restraints Information Sheet (I-Sheet) has been added to Star Parts. Print I-Sheet for technician use.
9003687
Mar 8, 2017
150000 SEAT BELTS
Restraints Remove I-Sheet from packaging. Correct information sheet (I-Sheet) has been added to Star Parts. Print I-Sheet for technician use.
9003687
Mar 8, 2017
150000 SEAT BELTS
Restraints Remove I-Sheet from packaging. Correct information sheet (I-Sheet) has been added to Star Parts. Print I-Sheet for technician use.
9003681
Mar 1, 2017
150000 SEAT BELTS
Restraints Information Sheet (I-Sheet) has been added to Star Parts. Print I-Sheet for technician use.
9003681
Mar 1, 2017
150000 SEAT BELTS
Restraints Information Sheet (I-Sheet) has been added to Star Parts. Print I-Sheet for technician use.
23027
Aug 23, 2016
114000 ELECTRICAL SYSTEM:WIRING
Return: Wiring Assy - Engine You have been identified as either having stock, or have stock in transit to your dealership. Please return stock packaged before 2016/07/31 (31 July, 2016)of follow ing part numbers:68176457AF, 68176459AF. P
23137
Aug 22, 2016
350000 EQUIPMENT
Inspect and Return: Trim Cover Assy - A-Pillar Rt/Lt You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part numbers: 1ZA04DX9AE, 1ZA05DX9AE. See attachments for id
23104
Aug 22, 2016
350000 EQUIPMENT
05182535AD - Lamp Assy ?Tail Light LT You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 05182535AD . See attachments for identifying suspect stock. Pl
23104
Aug 22, 2016
120000 LIGHTING (PWS)
05182535AD - Lamp Assy ?Tail Light LT You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 05182535AD . See attachments for identifying suspect stock. Pl
20244
Aug 18, 2016
350000 EQUIPMENT
CBXDP361AA Return: Spacer Kit - Visor You have been identified as either having stock, or have stock in transit to your dealership. Please return stock of part number CBXDP361AA. Replacement part number is CBXDP361AB w hich is in stock a
Volume 2, Issue
Aug 18, 2016
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Warranty Operations Newsletter Updates from Warranty Operations
22892
Aug 17, 2016
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Return: Lamp Assy - CHMSL& Cargo Light You have been identified as either having stock, or have stock in transit to your dealership. Please return all stock of follow ing part numbers:55372082AE, 55372082AD, 55372082AC, 55372082AB, 553720
22867
Aug 17, 2016
110000 ELECTRICAL SYSTEM
Inspect and Return: Solenoid Module - Transmission You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of follow ing part numbers:52120000AA, 52119435AF, 05078709AB. S
22958
Aug 17, 2016
117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
1NT30XDVAC - Inspect and Return: Panel - Instrument Panel You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 1N T30XDVAC. See attachments for identifyin
20616
Aug 12, 2016
110000 ELECTRICAL SYSTEM
P/N CBSZR068AA: Inspect & Return: Module Kit - Occupant Restraint You have been identified as either having stock, or have stock in transit to your dealership. Please return part number CBSZR068AA as per the QIR attached. Replacement par
R4880213A$
Jun 15, 2016
103000 POWER TRAIN:AUTOMATIC TRANSMISSION
"SHAFT - AXLE HALF NOTE: THE JOINT BETWEEN THE SPLINES ON THE HALFSHAFT AND THE HUB AND BEARING IS AN INTERFERENCE FIT. THE HALFSHAFT NUT IS TO BE USED TO DRAW THE HUB AND BEARING ONTO THE HALFSHAFT SPLINES. THIS IS PARTICULARLY TRUE IF
R4880213A$
Jun 15, 2016
106200 POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT
"SHAFT - AXLE HALF NOTE: THE JOINT BETWEEN THE SPLINES ON THE HALFSHAFT AND THE HUB AND BEARING IS AN INTERFERENCE FIT. THE HALFSHAFT NUT IS TO BE USED TO DRAW THE HUB AND BEARING ONTO THE HALFSHAFT SPLINES. THIS IS PARTICULARLY TRUE IF
Volume 2, Issue
Jun 2, 2016
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Warranty Operations Newsletter Updates from Warranty Operations
08-052-16
Apr 30, 2016
110000 ELECTRICAL SYSTEM
SUBJECT: Flash: UConnect and Voice Recognition Inoperative SYMPTOM/CONDITION: The customer may describe the following conditions: ? A complete loss of UConnect operation. ? A complete loss of Voice Recognition functionality
08-052-16
Apr 30, 2016
110000 ELECTRICAL SYSTEM
Flash: UConnect and Voice Recognition Inoperative This bulletin involves replacing the Hands Free Module (HFM). The customer may describe the following conditions: ? A complete loss of UConnect operation. ? A complete loss of Voice Reco
08-052-16
Apr 30, 2016
350000 EQUIPMENT
Flash: UConnect and Voice Recognition Inoperative This bulletin involves replacing the Hands Free Module (HFM). The customer may describe the following conditions: ? A complete loss of UConnect operation. ? A complete loss of Voice Reco
08-052-16
Apr 30, 2016
353000 EQUIPMENT:ELECTRICAL
Flash: UConnect and Voice Recognition Inoperative This bulletin involves replacing the Hands Free Module (HFM). The customer may describe the following conditions: ? A complete loss of UConnect operation. ? A complete loss of Voice Reco
08-052-16
Apr 30, 2016
110000 ELECTRICAL SYSTEM
Flash: UConnect and Voice Recognition Inoperative This bulletin involves replacing the Hands Free Module (HFM). The customer may describe the following conditions: ? A complete loss of UConnect operation. ? A complete loss of Voice Reco
05170303A
Mar 16, 2016
350000 EQUIPMENT
Housing cover mounting bolt holes use self-tapping fasteners. New fasteners are required with housing replacement.
R2118796A
Feb 26, 2016
060000 ENGINE AND ENGINE COOLING
Valve Body. These may cause over drive cycling.
R2118796A
Feb 26, 2016
350000 EQUIPMENT
Valve Body. These may cause over drive cycling.
68018095A
Feb 10, 2016
350000 EQUIPMENT
HVAC Distribution Housing
RL108213A$
Jan 26, 2016
060000 ENGINE AND ENGINE COOLING
NAG1 (5A580) Valve Body As per Warranty Bulletin D-13-22, please use R2108213A$ valve body for all Warranty (W), Mopar (M) and Mopar Vehicle Protection (F) claims.~ Assembly also includes Filter (52108325AA) and Gasket (52108332AA).~
R2108213A$
Jan 13, 2016
160000 STRUCTURE
W5A580 (NAG1) Valve Body - complete
R2108213A$
Jan 13, 2016
350000 EQUIPMENT
W5A580 (NAG1) Valve Body - complete
R2108213A$
Jan 13, 2016
356000 EQUIPMENT ADAPTIVE/MOBILITY
W5A580 (NAG1) Valve Body - complete
9003215
Feb 12, 2015
350000 EQUIPMENT
Part Description: 5.7L Long Block Issue Description: This 5.7L Long Block Assembly is compatible with both EGR and Non-EGR applications. An EGR Block-Off Plate (53032739AA) must be ordered when installing this Long Block Assembly in a
9003215
Feb 12, 2015
060000 ENGINE AND ENGINE COOLING
Part Description: 5.7L Long Block Issue Description: This 5.7L Long Block Assembly is compatible with both EGR and Non-EGR applications. An EGR Block-Off Plate (53032739AA) must be ordered when installing this Long Block Assembly in a
9003215
Feb 12, 2015
060000 ENGINE AND ENGINE COOLING
Part Description: 5.7L Long Block Issue Description: This 5.7L Long Block Assembly is compatible with both EGR and Non-EGR applications. An EGR Block-Off Plate (53032739AA) must be ordered when installing this Long Block Assembly in a
9002887
Feb 11, 2015
160000 STRUCTURE
Part Description: Valve Body Assembly Issue Description: Valve body design was changed between 2010MY and 2011MY applications. To prevent mix matching valve bodies and solenoid packs the connectors are color coded.~ Valve bodies with
9002887
Feb 11, 2015
060000 ENGINE AND ENGINE COOLING
Part Description: Valve Body Assembly Issue Description: Valve body design was changed between 2010MY and 2011MY applications. To prevent mix matching valve bodies and solenoid packs the connectors are color coded.~ Valve bodies with
9002887
Feb 11, 2015
160000 STRUCTURE
Part Description: Valve Body Assembly Issue Description: Valve body design was changed between 2010MY and 2011MY applications. To prevent mix matching valve bodies and solenoid packs the connectors are color coded.~ Valve bodies with
08-001-15
Jan 8, 2015
110000 ELECTRICAL SYSTEM
L25 Interim Repair Procedure Brazil ONLY Upon starting the vehicle the Frequency Operated Button Ignition Key (FOBIK), may not fully seat in the ?ON? position. If not fully seated, under certain operating conditions (for example bumpy ro
08-001-15
Jan 8, 2015
116100 ELECTRICAL SYSTEM:IGNITION:SWITCH
L25 Interim Repair Procedure Brazil ONLY Upon starting the vehicle the Frequency Operated Button Ignition Key (FOBIK), may not fully seat in the ?ON? position. If not fully seated, under certain operating conditions (for example bumpy ro
L25070114
Jul 1, 2014
140000 AIR BAGS
Expansion of previous safety recall L25.
L25070114
Jul 1, 2014
116000 ELECTRICAL SYSTEM:IGNITION
Expansion of previous safety recall L25.
23-014-14
Jun 12, 2014
162000 STRUCTURE:BODY
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
23-014-14
Jun 12, 2014
162300 STRUCTURE:BODY:DOOR
Sliding Door Trim Contacting Vehicle Rear Quarter This bulletin depending on production date, involves either installing or engaging an additional door panel retention point to prevent the door panel from bowing and contacting the body wh
08-042-14
Apr 23, 2014
110000 ELECTRICAL SYSTEM
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
08-042-14
Apr 23, 2014
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
08-042-14
Apr 23, 2014
110000 ELECTRICAL SYSTEM
Flash: Dead Battery This Bulletin involves updating the Fold and Stow Module (FSM) with new software because the FSM stays awake resulting in a continuous electrical draw. The customer may experience a dead battery.
08-042-14
Apr 23, 2014
110000 ELECTRICAL SYSTEM
Flash: Dead Battery This Bulletin involves updating the Fold and Stow Module (FSM) with new software because the FSM stays awake resulting in a continuous electrical draw. The customer may experience a dead battery.
9002158
Feb 13, 2014
110000 ELECTRICAL SYSTEM
Part Description: Wireless Ignition Node Receiver. Issue Description: Wireless Ignition Node Receiver part number 05026875AE is no longer available. The following kits are available as replacements.~ 68241059AA kit for Journey (JC) and
9001329
Feb 12, 2014
050000 PARKING BRAKE
Part Description: Seat Belt - Retaining Button Kits. Issue Description: Do not replace the entire seat belt if the seat belt web stop button is missing or damaged.~Belt Web Button:~ 1D1 - Light Graystone - 05093280AB Belt Web Button~1D5 -
9001329
Feb 12, 2014
140000 AIR BAGS
Part Description: Seat Belt - Retaining Button Kits. Issue Description: Do not replace the entire seat belt if the seat belt web stop button is missing or damaged.~Belt Web Button:~ 1D1 - Light Graystone - 05093280AB Belt Web Button~1D5 -
9001329
Feb 12, 2014
200000 WHEELS
Part Description: Seat Belt - Retaining Button Kits. Issue Description: Do not replace the entire seat belt if the seat belt web stop button is missing or damaged.~Belt Web Button:~ 1D1 - Light Graystone - 05093280AB Belt Web Button~1D5 -
9001645
Feb 12, 2014
063200 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
Part Description: Short Runner Valve (Actuator) Issue Description: Issue 1~ JC,JS '08-09MY 3.5L only~ Caution - Do not replace the intake manifold for a short runner valve (SRV) fault (P1004 / P2008 / P2016 / P2017) or for a manifold
9002385
Feb 12, 2014
162310 STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
Part Description: Upper and Lower Sliding Door Rollers Issue Description: If you are replacing this part for a NOISE condition, please perform the following procedure:~ 1. Cycle the sliding door to open, then close and inspect the uppe
08-031-13
May 7, 2013
118000 ELECTRICAL SYSTEM:SOFTWARE
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
08-031-13
May 7, 2013
162300 STRUCTURE:BODY:DOOR
Flash: Audio Distortion From The Front Door Speakers When The Rear Aux Port Is Used This bulletin involves re-flashing the Amplifier with updated software. The customer may experience audio distortion from the front door speakers when th
08-031-13
May 7, 2013
350000 EQUIPMENT
Flash: Audio Distortion From The Front Door Speakers When The Rear Aux Port Is Used This bulletin involves re-flashing the Amplifier with updated software. The customer may experience audio distortion from the front door speakers when th
08-031-13
May 7, 2013
353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
Flash: Audio Distortion From The Front Door Speakers When The Rear Aux Port Is Used This bulletin involves re-flashing the Amplifier with updated software. The customer may experience audio distortion from the front door speakers when th
9002519
Mar 20, 2013
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
82212076, 82203694 - Fabric Cleaner This "fabric cleaner" is not intended for sale in California, the otc states (Connecticut, Delaware, Massachusetts, Maine, New Hampshire, New Jersey, New York, Pennsylvania, Virginia, and Washington dc
9002519
Mar 20, 2013
160000 STRUCTURE
82212076, 82203694 - Fabric Cleaner This "fabric cleaner" is not intended for sale in California, the otc states (Connecticut, Delaware, Massachusetts, Maine, New Hampshire, New Jersey, New York, Pennsylvania, Virginia, and Washington dc
09-001-13
Feb 6, 2013
061100 ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
Gasoline Engine Diagnostic Inspection Procedure This bulletin provides a procedure to determine repair versus replacement of a gasoline long block engine assembly. This procedure is to be used prior to conducting any engine related repairs
09-001-13
Feb 6, 2013
350000 EQUIPMENT
Gasoline Engine Diagnostic Inspection Procedure This bulletin provides a procedure to determine repair versus replacement of a gasoline long block engine assembly. This procedure is to be used prior to conducting any engine related repairs
09-001-13
Feb 6, 2013
356000 EQUIPMENT ADAPTIVE/MOBILITY
Gasoline Engine Diagnostic Inspection Procedure This bulletin provides a procedure to determine repair versus replacement of a gasoline long block engine assembly. This procedure is to be used prior to conducting any engine related repairs
09-001-13
Feb 6, 2013
220000 SEATS
Gasoline Engine Diagnostic Inspection Procedure This bulletin provides a procedure to determine repair versus replacement of a gasoline long block engine assembly. This procedure is to be used prior to conducting any engine related repairs
23-012-12REV.A
Oct 4, 2012
162000 STRUCTURE:BODY
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
D-11-44
Apr 24, 2012
021600 SUSPENSION:FRONT:WHEEL BEARING
THIS TSB CONTAINS OWNER LETTER. SEE DOCUMENT SEARCH BUTTON BELOW: 2008-2010 MY MINIVANS EXTENDED WARRANTY BULLETIN INFORMATION REGARDING FRONT WHEEL BEARINGS. *LJ
SB-02-003-11
Sep 23, 2011
021600 SUSPENSION:FRONT:WHEEL BEARING
CHRYSLER/DODGE: THE FRONT WHEEL BEARINGS IS HUMMING OR GROWLING. REMOVE AND REPLACE BOTH FRONT WHEEL BEARINGS, IF NECESSARY. *PE
CSN-K19
Dec 1, 2010
021600 SUSPENSION:FRONT:WHEEL BEARING
CHRYSLER GROUP SERVICE CAMPAIGN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. THE FRONT BEARINGS MAY HAVE A GRINDING NOISE. THERE IS A CAMPAIGN TO FIX THIS. *RM
CSN-K19
Dec 1, 2010
200000 WHEELS
CHRYSLER GROUP SERVICE CAMPAIGN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. THE FRONT BEARINGS MAY HAVE A GRINDING NOISE. THERE IS A CAMPAIGN TO FIX THIS. *RM
CS-K-04
May 1, 2010
357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
DODGE/CHRYSLER: THE AIR CONDITIONING (A/C) DISCHARGE HOSE ON ABOUT 182,000 CERTAIN VEHICLES MAY CRACK AND LEAK REFRIGERANT. THIS COULD CAUSE A LOSS OF A/C COOLING. THE AIR CONDITIONING DISCHARGE HOSE MUST BE REPLACED. CSC LETTER WAS REC
CS-J-29
May 1, 2010
062100 ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY
CHRYSLER/DODGE: RADIATOR CAP ON ABOUT 276,000 GRAND CARAVAN AND TOWN AND COUNTRY VEHICLES MAY EXPERIENCE ENGINE COOLANT WEEP AND/OR A SLOW LEAK RESULTING IN LOW ENGINE COOLANT LEVELS. THE RADIATOR CAP MUST BE REPLACED. CSC LETTER WAS REC
CS-J-29
May 1, 2010
071110 FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP
CHRYSLER/DODGE: RADIATOR CAP ON ABOUT 276,000 GRAND CARAVAN AND TOWN AND COUNTRY VEHICLES MAY EXPERIENCE ENGINE COOLANT WEEP AND/OR A SLOW LEAK RESULTING IN LOW ENGINE COOLANT LEVELS. THE RADIATOR CAP MUST BE REPLACED. CSC LETTER WAS REC
SB-J19
Aug 1, 2009
063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
CHRYSLER/JEEP/DODGE: CALIFORNIA EMISSIONS WARRANTY ADDENDUM. THE WARRANTY BOOK ON CERTAIN VEHICLES MAY CONTAIN ERRORS OR MAY BE MISSING INFORMATION REGARDING THE COPONENTS COVERED BY THE CALIFORNIA EMISSIONS WARRANTY. DODGE-CARAVAN/GRAND
Showing 100 of 127 bulletins.
NHTSA Safety Investigations — CHRYSLER TOWN AND COUNTRY
Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.
PE21016
Opened: Jul 9, 2021 — Closed: Jul 22, 2022
Sliding Doors Inoperative
The Office of Defects Investigation (ODI) opened PE21-016 on July 7, 2021, to investigate 364 complaints alleging that one or both sliding doors on 2016 Model Year (MY) Grand Caravan or Town and Country vehicles could not be opened. The door(s) could not be opened using the mechanical handle or elec... Read more
PE20012
Opened: Aug 6, 2020 — Closed: Apr 4, 2022
Interior Vehicle Fire
On August 6th, 2020, the Office of Defects Investigation (ODI) opened this Preliminary Evaluation (PE20-012) to investigate alleged thermal events, and/or vehicle fires originating at the charge hub in 2014 Chrysler Town and Country minivans manufactured by Fiat Chrysler Automobiles (FCA). While the... Read more
DP14004
Opened: Sep 25, 2014 — Closed: Jul 24, 2015
Totally Integrated Power Module Failure
In a letter dated August 21, 2014, the Center for Auto Safety (CAS) petitioned the National Highway Traffic Safety Administration (NHTSA) to initiate a defect investigation of alleged failures associated with the Totally Integrated Power Module (TIPM) installed in Chrysler SUV?s, trucks, and vans be... Read more
DP14002
Opened: Sep 5, 2014 — Closed: Apr 6, 2015
Engine Stall After Refueling
This defect petition evaluates July 7, 2014 allegations from an owner of a model year (MY) 2007 Dodge Grand Caravan minivan that engine stall occurs in these vehicles without warning after refueling.The petitioner's vehicle is a Chrysler RS platform minivan.The RS platform includes MY 2003 through 2... Read more
RQ14002
Opened: Jun 16, 2014 — Closed: Mar 2, 2015
Air Bag Non-Deployment/Engine Stall
In March 2011 Chrysler submitted a defect information report for NHTSA Recall No. 11V139 declaring a defect condition that could cause the ignition key to inadvertently move from the RUN to the ACC position on model year (MY) 2010 Dodge Journey, Grand Caravan, and Chrysler Town and Country.The repor... Read more
EA11010
Opened: Sep 6, 2011 — Closed: Nov 29, 2012
Loss of headlight illumination
The subject vehicle (SV) population includes MY 2005-2006 vehicles built between March 2004 and December 2005 manufactured with a TRW supplied headlight switch assembly (HSA).The HSA was the primary focus of the investigation; earlier and later vehicles utilized different HSAs.Consumers complain tha... Read more
PE10022
Opened: Jul 12, 2010 — Closed: Sep 13, 2011
Loss of Headlight Illumination
To date, ODI has interviewed several complainants who confirmed that the headlights fully extinguish, and remain extinguished, on an intermittent basis.In most cases this occurred while the vehicle was in motion.The occurrences do not show a repeatable pattern, and the problem occurs at a low freque... Read more
RQ09003
Opened: Jul 1, 2009 — Closed: Feb 18, 2010
FRONT AIR BAG CRASH SENSOR FAILURE
CHRYSLER WILL REPLACE THE FRAME RAIL-MOUNTED FRONT AIR BAG CRASH SENSORS IN APPROXIMATELY 312,442 MODEL YEAR (MY) 2005 AND 2006 CHRYSLER MINIVANS (RECALL 10V-008).THESE VEHICLES ARE EQUIPPED WITH FRONT CRASH SENSORS WITH ULTRADUR BRAND PLASTIC HOUSINGS AND STEEL BUSHINGS AND WERE BUILT BETWEEN JANUA... Read more
EA06003
Opened: Mar 8, 2006 — Closed: May 22, 2007
FRONT AIR BAG CRASH SENSOR FAILURE
DAIMLERCHRYSLER (DCC) WILL REPLACE THE FRAME RAIL-MOUNTED FRONT AIR BAG CRASH SENSORS IN APPROXIMATELY 270,958 MY 2005 DAIMLERCHRYSLER MINIVANS (NHTSA RECALL NO. 07V-192).THESE VEHICLES ARE EQUIPPED WITH FRONT CRASH SENSORS WITH BRASS BUSHINGS AND WERE BUILT BETWEEN APRIL 24, 2003 AND FEBRUARY 2, 20... Read more
PE05061
Opened: Nov 10, 2005 — Closed: Mar 8, 2006
FRONT AIR BAG CRASH SENSOR FAILURE
THE MODEL YEAR (MY) 2005 DAIMLERCHRYSLER (DC) MINIVANS HAVE THE NEW ADVANCED FRONTAL AIR BAG SYSTEMS WITH TWO FRONT CRASH SENSORS MOUNTED ON THE FRAME RAILS BEHIND THE FRONT BUMPER AND A MAIN CRASH SENSOR INSIDE THE AIR BAG CONTROL MODULE MOUNTED IN THE PASSENGER COMPARTMENT.ACCORDING TO DC, THE FRO... Read more
EA05009
Opened: Jun 1, 2005 — Closed: May 2, 2006
HEADLIGHT MALFUNCTION
OWNER REPORTS INDICATE ALLEGATIONS OF IMPROPER HEADLIGHT OPERATION OF ONE OR BOTH HEADLIGHTS.SOME REPORT INTERMITTENT OUTAGE OR DIMMING.MANY REPORT THAT THE CONDITION IS RANDOM; IT SOMETIMES DOES NOT REPEAT AND LASTS FOR A VERY SHORT DURATION. A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS ... Read more
PE05004
Opened: Feb 2, 2005 — Closed: Jun 1, 2005
HEADLIGHT MALFUNCTION
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS INVESTIGATION AFTER RECEIVING REPORTS FROM CONSUMERS THAT THEIR HEADLIGHTS WOULD MALFUNCTION IN VARIOUS WAYS FROM FLICKERING TO COMPLETE NON-ILLUMINATION.HEADLIGHT OPERATION IS MONITORED BY THE VEHICLE'S BODY CONTROL MODULE (BCM) AND FRONT CONTRO... Read more
EA04031
Opened: Nov 22, 2004 — Closed: Apr 7, 2005
POWER LIFTGATE LATCH
THIS INVESTIGATION WAS OPENED AS PE04-054 REGARDING REPORTS OF ALLEGED POWER LIFTGATE (PLG) OPENING WHILE DRIVING.THE INVESTIGATION WAS UPGRADED ON NOVEMBER 22, 2004 BASED ON INFORMATION PROVIDED BY DAIMLERCHRYSLER CORPORATION (DCC) IN ITS SEPTEMBER 17, 2004 RESPONSE TO PE04-054. BY LETTER OF APRIL ... Read more
PE04054
Opened: Jul 30, 2004 — Closed: Nov 22, 2004
POWER LIFTGATE LATCH
THIS INVESTIGATION WAS OPENED ON JULY 30, 2004, BASED ON ODI CONSUMER COMPLAINTS ALLEGING UNWANTED OPENING OF THE VEHICLE'S POWER LIFTGATE (PLG) WHILE DRIVING.IN DAIMLERCHRYSLER CORPORATION (DCC)'S SEPTEMBER 17, 2004 RESPONSE TO ODI' S INFORMATION REQUEST LETTER, IT PROVIDED ADDITIONAL CONSUMER COMP... Read more
PE04049
Opened: Jul 7, 2004 — Closed: Nov 5, 2004
SPEAKER FIRE IN THE REAR OF THE VEHICLE
ON JULY 7, 2004, THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED A PRELIMINARY EVALUATION BASED ON CONSUMER COMPLAINTS ALLEGING AN INTERIOR VEHICLE FIRE STARTING IN THE AREA OF THE DRIVER SIDE REAR SPEAKER.DAIMLERCHRYSLER CORPORATION (DCC) INFORMED ODI THAT CONDENSATION FROM THE INSTRUMENT PANEL AI... Read more
EA04013
Opened: Jun 4, 2004 — Closed: May 25, 2005
DRIVER AIR BAG CLOCKSPRING FAILURE
THE DRIVER AIR BAG CLOCKSPRING CAN DEVELOP AN OPEN-CIRCUIT CONDITION RESULTING IN NONFUNCTIONAL DRIVER-SIDE FRONTAL AIR BAG, HORN, CRUISE CONTROL (IF EQUIPPED), AND/OR STEERING WHEEL RADIO CONTROL (IF EQUIPPED).IN ITS OCTOBER 5, 2004 LETTER TO NHTSA, DAIMLERCHRYSLER STATED THAT IT WILL CONDUCT A SAF... Read more
PE04017
Opened: Feb 18, 2004 — Closed: Jun 21, 2004
OVERHEATING OF SEAT HEATERS
ODI OPENED THIS INVESTIGATION BASED ON 24 COMPLAINTS ALLEGING THAT THE ELECTRICALLY HEATED DRIVER OR PASSENGER SEAT SPARKS/OVERHEATS.DAIMLERCHRYSLER BELIEVES THE FAILURE IS DUE TO ONE OF TWO FACTORS:THE STITCHING OPERATION ON THE SEAT COVER MAY CAUSE THE SEWING NEEDLE TO SEVER SOME STRANDS OF THE WI... Read more
RQ04001
Opened: Jan 28, 2004 — Closed: Jun 4, 2004
DRIVER AIR BAG CLOCKSPRING FAILURE
COMPLAINTS REPORT AIR BAG WARNING LIGHT ILLUMINATES, AND THIS MAY BE ACCOMPANIED WITH A NON-FUNCTIONING HORN AND/OR CRUISE CONTROL (IF EQUIPPED).THIS IS INDICATIVE OF AN OPEN-CIRCUIT CLOCKSPRING FAILURE (RESULTS IN NON-FUNCTIONING DRIVER'S AIR BAG), SIMILAR TO THE FAILURE CONDITION THAT WAS THE SUBJ... Read more
PE03012
Opened: Apr 9, 2003 — Closed: May 29, 2003
POWER STEERING HOSE FAILURE
PLEASE SEE ATTACHED REPORT.
PE02068
Opened: Sep 24, 2002 — Closed: Oct 9, 2002
FUEL TANK LEAK
EA01007
Opened: Feb 21, 2001 — Closed: Nov 22, 2002
AIR BAG CLOCKSPRING
There is no summary currently available
PE00034
Opened: Aug 31, 2000 — Closed: Jan 5, 2001
OVERHEATING OF FRONT SEAT HEATERS
ALLEGE THAT THE FRONT SEATS OVER HEAT AND SMOKE OR CATCH FIRE
PE00032
Opened: Aug 8, 2000 — Closed: Feb 21, 2001
AIR BAG CLOCKSPRING
There is no summary currently available
RQ00011
Opened: May 1, 2000 — Closed: Apr 1, 2002
STEERING WHEEL SEPARATION
There is no summary currently available
RQ00008
Opened: Mar 9, 2000 — Closed: Mar 18, 2002
DC MINIVAN FUEL INJECTOR RAIL LEAK
There is no summary currently available
EA99013
Opened: Jun 11, 1999 — Closed: Aug 10, 2001
POST COLLISION FUEL SYSTEM
PE99010
Opened: Feb 3, 1999 — Closed: Jun 11, 1999
POST-COLLISION FUEL SYSTEM INTEGRITY
There is no summary currently available
EA98006
Opened: Feb 27, 1998 — Closed: May 24, 1999
INADVERTENT AIR BAG DEPLOYMENTS
COMPLAINTS ALLEGE THAT THE FRONT AIR BAG (S) DEPLOYED INADVERTENTLY--IN MOST CASES WHILE STARTING THE VEHICLE.
PE97046
Opened: Oct 24, 1997 — Closed: Feb 27, 1998
INADVERTENT AIR BAG DEPLOYMENTS
COMPLAINTS ALLEGE THAT THE SUBJECT VEHICLES' AIR BAGS DEPLOYED INADVERTENTLY (IN MOST CASES WHEN STARTING THE VEHICLE).
EA97020
Opened: Sep 30, 1997 — Closed: Jul 27, 1999
FRONT WINDSHIELD WIPER
ALLEGED FAILURES OF WINDSHIELD WIPER SYSTEMS
EA97005
Opened: Apr 10, 1997 — Closed: Dec 23, 1997
SAFETY BELT ANCHORAGE FAILURES
There is no summary currently available
PE97013
Opened: Apr 2, 1997 — Closed: Sep 30, 1997
WINDSHIELD WIPER FAILURE
ALLEGED WINDSHIELD WIPERS FAIL WHILE IN USE
DP97001
Opened: Mar 12, 1997 — Closed: Apr 2, 1997
WINDSHIELD WIPER FAILURE
CFAS PETITIONED THE AGENCY TO CONDUCT A DEFECT INVESTIGATION ON WINDSHIELD WIPER FAILURE ON 1989 AND LATER CHRYSLER MODELS WHICH SHOULD INCLUDE, BUT NOT LIMITED TO SPIRIT/ACCLAIM: DYNASTY/NEW YORKER/LANDAU; LANCE/LEBARON; SHADOW/SUNDANCE; CARAVAN/VOYAGER.HOWEVER, BASED ON ODI'S COMPLAINT RECORDS, ON... Read more
EA97002
Opened: Jan 31, 1997 — Closed: Feb 10, 1998
FUEL TANK LEAKS
THIS ENGINEERING ANALYSIS WAS OPENED ON JANUARY 31, 1997 BASED ON INFORMATION GATHERED DURING PRELIMINARY EVALUATION (PE), PE96-051. THE PE WAS OPENED ON AUGUST 19, 1996, TO INVESTIGATE ALLEGATIONS OF FUEL LEAKAGE FROM THE AREA WHERE THE FUEL PUMP/SENDING UNIT JOINS THE FUEL TANK.FOR BREVIDY, THIS A... Read more
EA97003
Opened: Jan 31, 1997 — Closed: Aug 19, 1998
INTEGRATED CHILD SEAT BELT LOCKUP
THIS INVESTIGATION IS CLOSED.CHRYSLER CORPORATION HAS SUBMITTED A DEFECT INFORMATION REPORT IDENTIFYING A SAFETY DEFECT AND OUTLINING THE PROPOSED REMEDY.RECALL NUMBER 98V-185 HAS BEEN ASSIGNED TO THIS SAFETY RECALL.
EA96027
Opened: Oct 31, 1996 — Closed: May 16, 1997
ALLEGED REAR LIFTGATE SUPPORT FAILURE
THE RETAINER BOLT OF THE REAR LIFTGATE SUPPORT CYLINDERS MAY SHEAR RESULTING IN SUDDEN COLLAPSE OF THE REAR HATCH DOOR.
EA96025
Opened: Oct 15, 1996 — Closed: Jul 30, 1998
SLIDING DOOR LATCH FAILURE
ANALYSIS OF KNOWN INCIDENTS INDICATES A DECLINING TREND OVER THE LAST FIVE CALENDAR QUARTERS.EXTENSIVE TESTING OF INCIDENT VEHICLES HAS FAILED TO REPRODUCE OCCURRENCES OF FULL LATCH DISENGAGEMENT.NO FAILURE MODE WHICH COULD CAUSE A PROPERLY LATCHED DOOR TO LOSE FULL LATCH ENGAGEMENT WHILE DRIVING HA... Read more
SQ96016
Opened: Sep 18, 1996 — Closed: Feb 4, 1997
INTEGRATED CHILD SEAT BELT LOCKUP
ODI CONTINUES TO RECEIVE COMPLAINTS ALLEGING LATCHING/RETRACTOR MECHANISM PROBLEMS.CHRYSLER'S ASSESSMENT OF THE PROBLEM INDICATES THAT OWNERS OF THE VEHICLES ARE NOT ADHERING TO THE CLEANING REQUIREMENTS FOR THE SEAT.THE SEAT APPEARS TO MALFUNCTION IF CRUMBS OF FOOD OR BEVERAGE RESIDUE ACCUMULATES O... Read more
PE96051
Opened: Aug 19, 1996 — Closed: Jan 31, 1997
FUEL LEAKS FROM THE GAS TANK
ANALYSIS TO DATE INDICATES THAT SOME OF THE SUBJECT VEHICLESCONTINUE TO EXPERIENCE FUEL LEAKS FROM THE FUEL TANK AT THE SENDING UNIT INTERFACE.MOST OFTEN THE LEAK INVOLVES THE O-RING SEAL.
PE96038
Opened: May 16, 1996 — Closed: Oct 15, 1996
SLIDING DOOR LATCH FAILURE
CHRYSLER MAINTAINS THAT THE COMMON FACTOR CONTRIBUTING TO KNOWN SLIDING DOOR OPENING INCIDENTS IS PRIOR INCORRECT DEALER LATCH ADJUSTMENT.CHRYSLER ATTRIBUTES THIS PROBLEM TO AN INACCURATE SERVICE MANUAL PROCEDURE - SLIDING DOOR LATCH/LOCK CONTROL, REMOVAL AND INSTALLATION.CHRYSLER FURNISHED INFORMAT... Read more
PE96035
Opened: May 6, 1996 — Closed: Oct 31, 1996
ALLEGED REAR LIFTGATE SUPPORT FAILURE
THE RETAINER BOLT OF THE REAR LIFT GATE SUPPORT CYLINDERS MAY SHEER RESULTING IN THE SUDDEN COLLAPSE OF THE REAR HATCH DOOR.
PE96008
Opened: Jan 25, 1996 — Closed: Jun 28, 1996
SAFETY BLT LATCH OPERATION
There is no summary currently available
PE95053
Opened: Oct 25, 1995 — Closed: Dec 22, 1995
FUEL LEAKEAGE FROM ROLLOVER VALVE
There is no summary currently available
EA95029
Opened: Sep 26, 1995 — Closed: Nov 13, 1996
STEERING WHEEL SEPARATION
AFTER AN EXTENSIVE INVESTIGATION AND ANALYSIS, CHRYSLER HAS IDENTIFIED THE DEFECT AS A FATIGUE FAILURE, ORIGINATION IN THE HEAT AFFECTED REGION OF THE PROJECTION WELDS OF THE STEERING WHEEL HUB TO STEERING WHEEL ARMATURE ATTACHMENT.THE HUB IS THE PORTION OF THE STEERING WHEEL ASSEMBLY THAT CONNECTS ... Read more
EA94028
Opened: Jul 29, 1994 — Closed: Jun 24, 1996
ABS BRAKING SYSTEM FAILS
There is no summary currently available
PE94024
Opened: Mar 7, 1994 — Closed: Jul 29, 1994
ABS BRAKING SYSTEM FAILS
There is no summary currently available
EA94005
Opened: Jan 31, 1994 — Closed: Oct 25, 1995
LIFTGATE LATCHES
LIFTGATE LATCHES IN THE SUBJECT VEHICLES HAVE FAILED IN LOW AND MODERATE SPEED IMPACTS RESULTING IN OCCUPANT EJECTIONS, INJURIES, AND FATALITIES.THERE ARE TWO FAILURE MODES ASSOCIATED WITH LATCH FAILURE: FORK BOLT-DETENT LEVER BYPASS, AND INERTIAL UNLATCHING.NHTSA ANALYSES OF CHRYSLER AND PEER MINIV... Read more
PE93084
Opened: Sep 30, 1993 — Closed: Jan 31, 1994
REAR HATCH LATCH FAILURE
There is no summary currently available
PE93056
Opened: Jun 9, 1993 — Closed: Sep 14, 1993
MELTED THROTTLE CABLES
There is no summary currently available
EA92033
Opened: Oct 9, 1992 — Closed: Apr 29, 1993
REAR WINDOW SHATTERING
There is no summary currently available
PE91093
Opened: Jun 28, 1991 — Closed: Oct 23, 1991
ABS CONTROL FAILURE
There is no summary currently available
CHRYSLER TOWN AND COUNTRY — All Years Overview
Complete safety history for the CHRYSLER TOWN AND COUNTRY across all model years (1967–2018).
194
Total Recalls
19,043
Total Complaints
51
Investigations
643
Reported Crashes
428
Reported Fires
41
Reported Deaths
CHRYSLER TOWN AND COUNTRY — Year by Year
Compare recalls and complaints across model years. Click any year to see full details.
| Year | Recalls | Complaints | |
|---|---|---|---|
| 2018 | 1 | 0 | View |
| 2017 | 1 | 2 | View |
| 2016 | 5 | 664 | View |
| 2015 | 4 | 504 | View |
| 2014 | 4 | 880 | View |
| 2013 | 4 | 930 | View |
| 2012 | 5 | 863 | View |
| 2011 | 3 | 1,108 | View |
| 2010 | 5 | 2,423 | View |
| 2009 | 6 | 1,081 | View |
| 2008 (current) | 7 | 2,878 | |
| 2007 | 2 | 291 | View |
| 2006 | 4 | 569 | View |
| 2005 | 7 | 1,154 | View |
| 2004 | 6 | 219 | View |
| 2003 | 6 | 336 | View |
| 2002 | 8 | 518 | View |
| 2001 | 7 | 606 | View |
| 2000 | 7 | 378 | View |
| 1999 | 9 | 485 | View |
| 1998 | 10 | 397 | View |
| 1997 | 9 | 546 | View |
| 1996 | 12 | 1,411 | View |
| 1995 | 4 | 75 | View |
| 1994 | 6 | 198 | View |
| 1993 | 10 | 273 | View |
| 1992 | 10 | 167 | View |
| 1991 | 10 | 33 | View |
| 1990 | 4 | 16 | View |
| 1989 | 2 | 1 | View |
| 1988 | 2 | 0 | View |
| 1987 | 2 | 0 | View |
| 1986 | 3 | 3 | View |
| 1985 | 2 | 0 | View |
| 1984 | 2 | 1 | View |
| 1983 | 0 | 2 | View |
| 1982 | 1 | 0 | View |
| 1975 | 2 | 0 | View |
| 1974 | 1 | 0 | View |
| 1967 | 1 | 1 | View |