2002 CHRYSLER TOWN AND COUNTRY
8 recalls — 518 complaints — 116 TSBs
10E034000 Aug 10, 2010
EQUIPMENT
Defect Description
CURT MFG IS RECALLING CERTAIN CLASS 3 RECEIVER HITCHES, P/N 13347, SOLD AS AFTERMARKET EQUIPMENT FOR USE ON 1997-2007 CHRYSLER TOWN AND COUNTRY VANS, 1996-2007 DODGE CARAVANS, AND 1996-2004 PLYMOUTH VOYAGER VANS. WHEN THE HITCH IS LOADED TO THE MAXIMUM RATING, THE HITCH MAY FRACTURE OR BREAK AT THE... Read more
Consequence
IF THE AREA IN QUESTION FRACTURES OR BREAKS, THIS COULD CAUSE AN UNSTABLE DRIVING CONDITION, POSSIBLY RESULTING IN A CRASH.
Remedy
CURT MFG WILL NOTIFY OWNERS OF RECORD AND WILL REPLACE THE HITCH FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING AUGUST 2010. OWNERS MAY CONTACT CURT MFG AT 1-715-831-8713.
06E022000 Mar 13, 2006
SERVICE BRAKES, HYDRAULIC
Defect Description
CERTAIN AFTERMARKET BRAKE HYDRAULIC MASTER CYLINDERS SOLD AS REPLACEMENT BRAKE CYLINDERS FOR CERTAIN FORD, DAIMLERCHRYSLER, AND JEEP PASSENGER VEHICLES. THESE BRAKE CYLINDERS WERE SOLD UNDER THE BRAND NAMES OF NAPA, RAYBESTOS, AIMCO, AC DELCO, CARQUEST, BENDIX, AND WAGNER. ONLY PRODUCTS THAT WERE ... Read more
Consequence
LOSS OF BRAKE FLUID CAN LEAD TO A DECREASE IN BRAKE LINE PRESSURE AND AN INCREASE IN STOPPING DISTANCE, WHICH CAN RESULT IN A VEHICLE CRASH.
Remedy
AFFINIA (BRAKE PARTS, INC.) WILL REPLACE THE SUBJECT BRAKE HYDRAULIC MASTER CYLINDERS FREE OF CHARGE. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS CAN CONTACT AFFINA GROUP CUSTOMER SERVICE AT 1-800-323-0354.
04V531000 Nov 2, 2004
EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
Defect Description
ON CERTAIN MINI VANS, CONDENSATION FROM THE INSTRUMENT PANEL AIR CONDITIONING DUCTS MAY DROP THROUGH VENT HOLES IN THE TOP OF THE RADIO AND RESULT IN A SHORT CIRCUIT THAT SUBSEQUENTLY SENDS DIRECT CURRENT TO THE REAR SPEAKERS.
Consequence
THIS COULD RESULT IN A SPEAKER FIRE.
Remedy
DEALERS WILL ADD A SPECIAL TAPE TO THE TOP OF THE RADIO TO PREVENT THE POTENTIAL OF WATER INTRUSION. THE RECALL BEGAN ON JANUARY 31, 2005. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
04V386000 Aug 5, 2004
STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS
Defect Description
ON CERTAIN MINIVANS EQUIPPED WITH 3.3 OR 3.8L V-6 ENGINE, THE UPPER POWER STEERING COOLER HOSE MAY SPLIT AND CAUSE A FLUID LEAK.
Consequence
POWER STEERING FLUID LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN AN UNDER HOOD FIRE.
Remedy
DEALERS WILL REPLACE THE UPPER POWER STEERING COOLER HOSE. THIS RECALL BEGAN ON SEPTEMBER 27, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
03E053000 Oct 24, 2003
FUEL SYSTEM, GASOLINE
Defect Description
CERTAIN AFTERMARKET REPLACEMENT FUEL FILTERS, MODELS WIX FILTER PART NUMBERS 33576, 33577, 33734; NAPA FILTER PART NUMBERS 3576, 3577, 3734; AND CARQUEST FILTER PART NUMBERS 86576, 86577, 86734 USED ON 1996-2000 DAIMLERCHRYSLER TOWN & COUNTRY, DODGE CARAVAN, AND PLYMOUTH VOYAGER VEHICLES, CAN CAUSE ... Read more
Consequence
A POSSIBLE FIRE CAN OCCUR IN THE PRESENCE OF AN IGNITION SOURCE.
Remedy
WIX WILL NOTIFY ITS CUSTOMERS AND REPLACE THE FUEL FILTERS FREE OF CHARGE. NOTE: THIS DOES NOT INVOLVE ANY PRODUCTS MANUFACTURED BY THE DAIMLERCHRYSLER CORP. NOR ANY DAILMERCHRYSLER DEALERS. OWNER NOTIFICATION IS EXPECTED TO BEGIN DURING NOVEMBER 2003. OWNERS WHO DO NOT RECEIVE THE FREE REMEDY... Read more
03E045000 Sep 26, 2003
EQUIPMENT
Defect Description
AFTERMARKET REPLACEMENT FUEL FILTERS MANUFACTURED BETWEEN SEPTEMBER 17, 2002, AND JANUARY 20, 2003, SOLD UNDER THE BRAND NAMES LISTED ABOVE. THE FILTER MAY EXPERIENCE MALFUNCTION OF THE QUICK CONNECTOR EITHER BLOCKING FUEL FLOW TO THE ENGINE OR CAUSING A FUEL LEAK. THIS DOES NOT INVOLVE ANY PRODU... Read more
Consequence
IF THIS CONDITION OCCURRED WHILE THE VEHICLE IS IN MOTION, THE ENGINE COULD STALL. ALSO, IN THE PRESENCE OF AN IGNITION SOURCE, THE FUEL LEAK COULD RESULT IN A VEHICLE FIRE.
Remedy
AFTERMARKET REPLACEMENT FUEL FILTERS FOR 1995-2000 SHORT WHEELBASE CHRYSLER TOWN & COUNTRY, PLYMOUTH VOYAGER AND DODGE CARAVAN MINIVANS PART NO. 18232 AND DATE CODE 0237, 0249, OR 0252. REPLACEMENT FUEL FILTERS FOR 1995-2000 LONG WHEELBASE CHRYSLER TOWN & COUNTRY, PLYMOUTH VOYAGER AND DODGE CARAV... Read more
02V274000 Oct 8, 2002
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
Defect Description
ON CERTAIN MINI VANS, THE FUEL TANK CONTROL VALVE WELD JOINT COULD SEPARATE RESULTING IN A POSSIBLE FUEL LEAK.
Consequence
FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN AN UNDERBODY FIRE.
Remedy
DEALERS WILL INSPECT THE FUEL TANK AND REPLACE IT IF NECESSARY. OWNER NOTIFICATION BEGAN OCTOBER 28, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853... Read more
01V310000 Oct 4, 2001
CHILD SEAT
Defect Description
VEHICLE DESCRIPTION: CERTAIN MINI VANS FAIL TO COMPLY WITH REQUIREMENTS OF FMVSS NO. 225, "CHILD RESTRAINT ANCHORAGE SYSTEMS." THE OWNER MANUALS SUPPLIED WITH THESE VEHICLES DO NOT INDICATE WHICH SEATING POSITIONS ARE EQUIPPED WITH TETHER ANCHORAGES AND CHILD RESTRAINT ANCHORAGE SYSTEMS AS REQU... Read more
Consequence
IN THE EVENT OF A CRASH, THE CHILD SEAT MAY NOT BE PROPERLY ATTACHED INCREASING THE RISK OF INJURY TO THE CHILD.
Remedy
OWNERS WILL BE PROVIDED WITH THE NECESSARY CHILD RESTRAINT SYSTEM INFORMATION. OWNER NOTIFICATION IS EXPECTED TO BEGIN OCTOBER 8, 2001. OWNERS WHO DO NOT RECEIVE THE FREE INFORMATION WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Complaint Statistics
518 total complaints
21 crashes 14 fires 27 injuries
Top Reported Components
| Component | Complaints |
|---|---|
| AIR BAGS | 46 |
| ELECTRICAL SYSTEM | 38 |
| POWER TRAIN:AUTOMATIC TRANSMISSION | 28 |
| STEERING | 24 |
| STEERING:HYDRAULIC POWER ASSIST SYSTEM | 14 |
| STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS | 14 |
| AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE | 12 |
| ENGINE AND ENGINE COOLING:ENGINE | 12 |
| LATCHES/LOCKS/LINKAGES:DOORS:LATCH | 12 |
| ENGINE AND ENGINE COOLING | 11 |
ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM):SOFTWARE
Oct 16, 2023
Incident date: Oct 12, 2023
The contact owns a 2023 Hyundai Santa Fe. The contact stated that on two separate occasions while driving at approximately 65 MPH, the vehicle decelerated. The check engine warning light illuminated, and a message displayed on the infotainment screen indicating “Engine System Emergency, Take Vehic... Read more
ENGINE
Mar 10, 2022
Incident date: Mar 1, 2022
The contact owns a 2002 Chrysler Town and Country. The contact stated that while driving at an undisclosed speed, an abnormal sound was heard coming from the vehicle, and a fuel odor was detected. The vehicle was towed to an independent mechanic, who diagnosed that the serpentine belt had fractured ... Read more
ENGINE
Nov 16, 2021
Incident date: Jan 5, 2021
The contact owns a 2002 Chrysler Town & Country. The contact stated while the vehicle was running, the engine would misfire. The contact stated that the check engine warning light was illuminated. The vehicle was not taken to a dealer to be inspected. The manufacturer was not informed of the failure... Read more
SERVICE BRAKES
Nov 3, 2021
Incident date: Nov 1, 2021
The contact owns a 2002 Chrysler Town and Country. The contact stated that while driving at various speeds, the vehicle would suddenly jerk and hesitate. Also, the speedometer failed to operate as needed. Additionally, while depressing the brake pedal, the vehicle failed to immediately stop with the... Read more
ELECTRICAL SYSTEM
Nov 3, 2021
Incident date: Nov 1, 2021
The contact owns a 2002 Chrysler Town and Country. The contact stated that while driving at various speeds, the vehicle would suddenly jerk and hesitate. Also, the speedometer failed to operate as needed. Additionally, while depressing the brake pedal, the vehicle failed to immediately stop with the... Read more
POWER TRAIN
Nov 3, 2021
Incident date: Nov 1, 2021
The contact owns a 2002 Chrysler Town and Country. The contact stated that while driving at various speeds, the vehicle would suddenly jerk and hesitate. Also, the speedometer failed to operate as needed. Additionally, while depressing the brake pedal, the vehicle failed to immediately stop with the... Read more
ELECTRICAL SYSTEM
Nov 28, 2020
Incident date: Jan 1, 2019
PROBLEMS W AUTOMATIC DOORS. ELECTRICAL MECHANICS CANNOT FIND REASON WHY REPEATED PROBLEMS W CLOSING BACK AUTOMATIC SLIDING DOORS. SOMETIMES THEY GET ALMOST CLOSED AND GO BACK. OTHER TIMES THEY DONT OPEN WITH FOB OR BUTTON INSIDE CAR
ENGINE
Jan 13, 2020
Incident date: Jul 19, 2019
A MONTH AFTER WE BOUGHT IT STOP RUNNING WOULD START DO ANYTHING ITS BEEN JUST SITTING INT HE YARD SINCE WE CHECKED FUEL PUMP PUT NEW ONE IN NOPE THAT WASN'T IT WE HAVE CHECKED EVERYTHING .NOW OUR FRIEND HINS ITS THE HEAD GASKETIM SORRY BUT WE JUST GOTTHE VAN IN JULY TO ONLY DRIVE IT FOR 2WE... Read more
FUEL/PROPULSION SYSTEM
Jan 13, 2020
Incident date: Jul 19, 2019
A MONTH AFTER WE BOUGHT IT STOP RUNNING WOULD START DO ANYTHING ITS BEEN JUST SITTING INT HE YARD SINCE WE CHECKED FUEL PUMP PUT NEW ONE IN NOPE THAT WASN'T IT WE HAVE CHECKED EVERYTHING .NOW OUR FRIEND HINS ITS THE HEAD GASKETIM SORRY BUT WE JUST GOTTHE VAN IN JULY TO ONLY DRIVE IT FOR 2WE... Read more
UNKNOWN OR OTHER
Jan 13, 2020
Incident date: Jul 19, 2019
A MONTH AFTER WE BOUGHT IT STOP RUNNING WOULD START DO ANYTHING ITS BEEN JUST SITTING INT HE YARD SINCE WE CHECKED FUEL PUMP PUT NEW ONE IN NOPE THAT WASN'T IT WE HAVE CHECKED EVERYTHING .NOW OUR FRIEND HINS ITS THE HEAD GASKETIM SORRY BUT WE JUST GOTTHE VAN IN JULY TO ONLY DRIVE IT FOR 2WE... Read more
POWER TRAIN
Apr 14, 2019
Incident date: Apr 12, 2019
TIPM FUEL ISSUES. WHY IS THERE NOT A RECALL ON THIS ISSUE? THIS ISSUE HAS LEFT MY FAMILY WITHOUT A VEHICLE. WHY HAS BEEN ADDRESSED AND REPAIRED? I DONT HAVE 1000. FOR A NEW FUSE BOX. AND JUST ABOUT EVERY THING TO KEEP THE VEHICLE RUNNING IS NEW. THE FUEL PUMP, THE FUEL FILTER, THE POWER STEERI... Read more
FUEL/PROPULSION SYSTEM
Apr 14, 2019
Incident date: Apr 12, 2019
TIPM FUEL ISSUES. WHY IS THERE NOT A RECALL ON THIS ISSUE? THIS ISSUE HAS LEFT MY FAMILY WITHOUT A VEHICLE. WHY HAS BEEN ADDRESSED AND REPAIRED? I DONT HAVE 1000. FOR A NEW FUSE BOX. AND JUST ABOUT EVERY THING TO KEEP THE VEHICLE RUNNING IS NEW. THE FUEL PUMP, THE FUEL FILTER, THE POWER STEERI... Read more
UNKNOWN OR OTHER
Apr 14, 2019
Incident date: Apr 12, 2019
TIPM FUEL ISSUES. WHY IS THERE NOT A RECALL ON THIS ISSUE? THIS ISSUE HAS LEFT MY FAMILY WITHOUT A VEHICLE. WHY HAS BEEN ADDRESSED AND REPAIRED? I DONT HAVE 1000. FOR A NEW FUSE BOX. AND JUST ABOUT EVERY THING TO KEEP THE VEHICLE RUNNING IS NEW. THE FUEL PUMP, THE FUEL FILTER, THE POWER STEERI... Read more
AIR BAGS
Dec 7, 2018
Incident date: Nov 14, 2018
TL* THE CONTACT OWNS A 2002 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING APPROXIMATELY 15 MPH, THE FRONT DRIVER AND PASSENGER AIR BAGS DEPLOYED WITHOUT WARNING OR IMPACT. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD. THE POLICE WAS PRESENT AND A REPORT WAS FILED. THE DRIVER AND PASSENGER ... Read more
2 injured
AIR BAGS
Sep 13, 2018
Incident date: Nov 12, 2017
TAKATA RECALL
Crash
2 injured
SUSPENSION
Jan 6, 2018
Incident date: Oct 25, 2017
THE RIGHT REAR SPRING HANGER WAS BROKEN UPON PURCHASE OF VEHICLE CAR LOT REFUSE TO HAVE IT FIXED SPRING IS SHOVED AGAINST FRAME WITH HANGER ALTERED TO AVOID IT PULLING OUT
STEERING
Nov 22, 2017
Incident date: Nov 19, 2016
THE POWER STEERING QUITS WORKING AT TIMES WHEN ITS RAINING. IT WILL NOT WORK MANY TIMES WHEN I CRANK IT UP IF ITS BEEN RAINING. ITS HAS STOPPED WORKING WHILE ON THE INTERSTATE, CITY STREETS, WHILE TURNING ONTO ANOTHER STREET OR ROAD, AND AT STOP SIGNS. I HAVE HAD THE DRIVE BELT, POWER STEERING PUMP,... Read more
ELECTRICAL SYSTEM
Nov 20, 2017
Incident date: Nov 16, 2017
THE FUEL INJECTION WIRING HARNESS LENGTH IS APPARENTLY TOO LONG AND IT CAN DROP DOWN NEAR THE EXHAUST MANIFOLD WHERE THE HEAT WILL MELT THE INSULATION ON THE WIRES CAUSING THEM TO SHORT TOGETHER CAUSING SEVERE MISFIRE AND POSSIBLE DAMAGE TO THE CATALYTIC CONVERTER. THE VEHICLE HAD RUN FINE A CO... Read more
FUEL/PROPULSION SYSTEM
Nov 20, 2017
Incident date: Nov 16, 2017
THE FUEL INJECTION WIRING HARNESS LENGTH IS APPARENTLY TOO LONG AND IT CAN DROP DOWN NEAR THE EXHAUST MANIFOLD WHERE THE HEAT WILL MELT THE INSULATION ON THE WIRES CAUSING THEM TO SHORT TOGETHER CAUSING SEVERE MISFIRE AND POSSIBLE DAMAGE TO THE CATALYTIC CONVERTER. THE VEHICLE HAD RUN FINE A CO... Read more
FUEL/PROPULSION SYSTEM
Jul 13, 2017
Incident date: Jul 13, 2017
DEFECT # 1951- ENGINE FAMILIES-2CRXT0382D0. EMISSION PROBLEM- DUE TO AN OVER- TEMPERATURE WELD CONDITION THE CONTROL SYSTEM MAY SEPARATE FROM THE TANK ASSEMBLY. THIS COULD RESULT IN A POSSIBLE FUEL LEAK. CURRENTLY, ENGINE LIGHT IS ON.
SERVICE BRAKES
Jul 10, 2017
Incident date: Jul 8, 2017
OVER THE LAST FOUR YEARS I HAVE EXPERIENCED SEVERAL INSTANCES OF PARTIAL FRONT BRAKE APPLICATION WHEN NO DRIVER INPUT IS INITIATED. THIS RESULTS IN THE FEELING OF THE CAR DRAGGING. IT IS SUBTLE BUT IF THE CAR IS PUT INTO NEUTRAL THE CAR COMES TO A STOP EVEN WITH NO DRIVER BRAKE INPUT. IN SEVERAL ... Read more
FUEL/PROPULSION SYSTEM
Oct 18, 2016
Incident date: Sep 23, 2016
SEVERE GASOLINE ODOR FROM UNDER THE WHOLE CAR. NOTICED THE GASOLINE LEAK FROM THE SIDE OF THE GASOLINE TANK WHERE THE WHITE PLASTIC CONNECTOR WAS WELDED TO A BLACK PLASTIC GAS TANK.. WE NOTICED THE GASOLINE ODOR WHILE WE ARE IN A HOUSE. GASOLINE WAS LEAKING FROM THE GASKET BETWEEN THE GAS TANK AND W... Read more
SERVICE BRAKES
Aug 14, 2016
Incident date: Oct 1, 2015
LOSS OF BRAK POWER, PEDAL TRAVELS TO FLOOR. ; AFTER REPLACING MASTER CYLINDER, CALIPER ON THE LEFT FRONT.. MUST RE-BLEED LEFT FRONT** ONLY . MUST PERFORME THIS PROCEDURE EVERY 2 WEEKS...AND THIS IS A FREQUENT OCCURENCE ON LEFT FRONT WHEEL.THE ONLY OPTION IS TO REPLACE THE ORIGINAL ABS HYDRAULI... Read more
UNKNOWN OR OTHER
Jul 20, 2016
Incident date: Jun 18, 2016
N/A
ELECTRICAL SYSTEM
Jul 20, 2016
Incident date: Jun 18, 2016
N/A
ENGINE
Jul 20, 2016
Incident date: Jun 18, 2016
N/A
FUEL/PROPULSION SYSTEM
May 21, 2016
Incident date: Apr 14, 2016
STRONG SMELL OF GAS FILLING UP VEHICLE WHILE DRIVING. STRONG SMELL OF GAS ALSO OCCURS OUTSIDE OF VEHICLE FILLING UP PARKED ENCLOSURE WHEN VEHICLE WAS RUNNING. INSPECTION DETERMINED FUEL RAIL LEAK. REPAIRS INCLUDED REPLACEMENT RAIL AND FUEL INJECTOR O-RINGS. SIMILAR COMPLAINTS ON FILE.
ENGINE
Oct 9, 2015
Incident date: Jul 19, 2015
CAR RANDOMLY STALLS AND HAS NO POWER BRAKES, STEERING OR CONTROL.
ELECTRICAL SYSTEM
Oct 9, 2015
Incident date: Jul 19, 2015
CAR RANDOMLY STALLS AND HAS NO POWER BRAKES, STEERING OR CONTROL.
FUEL/PROPULSION SYSTEM
Jun 21, 2015
Incident date: Jun 19, 2015
REAR FUEL TANK RETENTION STRAP BROKE AND NOTICED FRONT STRAP HAS IMMINENT FAILURE DUE TO RUSTING. IF THE FRONT STRAP BROKE THE PLASTIC TANK WOULD DRAG ON THE GROUND CAUSING A HOLE IN THE FUEL TANK AND IGNITION OF FUEL TANK AND VEHICLE AND LOSS OF LIFE. ALL VEHICLES LIKE THIS NEED INSPECTION AND RE... Read more
ELECTRICAL SYSTEM
May 8, 2015
Incident date: Oct 1, 2014
TL* THE CONTACT OWNS A 2002 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING AT 35 MPH, THE LEFT TURN SIGNAL WAS ACTIVATED AND ALL THE LIGHTS, METERS, AND GAUGES ON THE INSTRUMENT PANEL FAILED TO FUNCTION. IN ADDITION, THE CONTACT STATED THAT THE DOORS FAILED TO AUTOMATICALLY LOCK. THE VEHICLE WAS TAKEN TO ... Read more
VEHICLE SPEED CONTROL
Apr 30, 2015
Incident date: Apr 30, 2015
THE TOWN AND COUNTRY VAN THAT WE OWN CONTINUES TO HAVE MULTIPLE ISSUES WITH INTERMITTENT STALLING AND VARIOUS SPEEDS. THE VAN USUALLY HAS PROBLEMS MOST AFTER REFILLING WITH GASOLINE. THIS PROBLEM HAS BEEN HAPPENING FOR A FEW MONTHS AND CONTINUES DESPITE EFFORTS TO REMEDY THE PROBLEM. I FEEL THIS IS ... Read more
ENGINE
Apr 30, 2015
Incident date: Apr 30, 2015
THE TOWN AND COUNTRY VAN THAT WE OWN CONTINUES TO HAVE MULTIPLE ISSUES WITH INTERMITTENT STALLING AND VARIOUS SPEEDS. THE VAN USUALLY HAS PROBLEMS MOST AFTER REFILLING WITH GASOLINE. THIS PROBLEM HAS BEEN HAPPENING FOR A FEW MONTHS AND CONTINUES DESPITE EFFORTS TO REMEDY THE PROBLEM. I FEEL THIS IS ... Read more
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
Mar 2, 2015
Incident date: Feb 9, 2015
TL* THE CONTACT OWNS A 2002 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THERE WAS AN ABNORMAL NOISE EMITTING FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER, WHERE IT WAS DIAGNOSED THAT UNDER CARRIAGE WAS RUSTED. THE TECHNICIAN STATED THAT THE ... Read more
AIR BAGS
Dec 20, 2014
Incident date: Jan 29, 2009
MY WIFE WAS TURNING INTO OUR DRIVEWAY AN COLLIDED WITH A SNOWMOBILE. THE DRIVER SIDE AIRBAG DEPLOYED. THERE WAS A PROBLEM WITH THE INFLATOR (SEALED OVER) AND THE AIRBAG EXPLODED PUTTING SHRAPNEL INTO HER BODY. BECAUSE OF THE LOCATION OF THE AIR BAG AND THE BODY MOST OF THE SHRAPNEL WENT INTO HER CHE... Read more
Crash
1 injured
STRUCTURE:BODY:HATCHBACK/LIFTGATE
Nov 5, 2014
Incident date: Nov 2, 2014
TL* THE CONTACT OWNS A 2002 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT AFTER OPENING THE REAR LIFT GATE USING THE KEY FOB, IT SUDDENLY CLOSED INDEPENDENTLY AND WITHOUT WARNING, STRIKING THE CONTACT'S HEAD. THE CONTACT ATTEMPTED TO PUSH THE LIFT GATE OPEN BUT IT FAILED TO REMAIN UPRIGHT. TH... Read more
1 injured
AIR BAGS
Nov 3, 2014
Incident date: Oct 22, 2014
MY CAR COLLIDED WITH A 1999 FORD F150. MY CAR HIT THE TRUCK FROM BEHIND. THE IMPACT RESULTED IN SEVERE DAMAGE TO THE FRONT OF MY CAR. IN FACT, MY CAR WAS TOTALED AND THE AIRBAGS NEVER DEPLOYED. *TR
Crash
1 injured
AIR BAGS
Oct 29, 2014
Incident date: Apr 12, 2010
AIR BAG LIGHT IS CONSTANTLY ON. I CALLED THREE TIMES AND THEY SAID MY VEHICLE IS OUT OF WARRANTY? *TR
AIR BAGS
Aug 5, 2014
Incident date: Jul 27, 2014
TL* THE CONTACT OWNS A 2002 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 25 MPH, THE CONTACT HEARD AN EXPLOSION AND FELT A VIBRATION. THE CONTACT PARKED AND EXITED THE VEHICLE. A SECOND EXPLOSION OCCURRED AND THE PASSENGER SIDE AIR BAG EXPLODED. THE DASHBOARD WAS DESTROYED. THE VEHICLE WAS NOT DIAGNOSE... Read more
VEHICLE SPEED CONTROL
Jul 20, 2014
Incident date: Jul 12, 2014
WHEN SLOWLY PULLING INTO A PARKING SPACE (MY FOOT WAS ON THE BRAKE) WITH APPROXIMATELY TWO TO ONE FOOT TO COMPLETE THIS ACTION, THERE WAS A TREMENDOUS SURGE OF ENERGY THAT DROVE THE CAR FORWARD INTO A BUILDING LEAVING A HOLE IN THE BRICK WALL AND BROKEN WINDOWS. THE AIR BAGS WERE RELEASED, BUT THE B... Read more
Crash
1 injured
SERVICE BRAKES
Jul 20, 2014
Incident date: Jul 12, 2014
WHEN SLOWLY PULLING INTO A PARKING SPACE (MY FOOT WAS ON THE BRAKE) WITH APPROXIMATELY TWO TO ONE FOOT TO COMPLETE THIS ACTION, THERE WAS A TREMENDOUS SURGE OF ENERGY THAT DROVE THE CAR FORWARD INTO A BUILDING LEAVING A HOLE IN THE BRICK WALL AND BROKEN WINDOWS. THE AIR BAGS WERE RELEASED, BUT THE B... Read more
Crash
1 injured
SEAT BELTS
Jul 11, 2014
Incident date: Jan 16, 2014
TL* THE CONTACT OWNS A 2002 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE PLASTIC SEAT BELT COVER BECAME DETACHED FROM THE SEAT BELT. IN ADDITION, THE ADJUSTABLE UPPER SHOULDER BELT ANCHORAGE HAD THREE CRACKS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN AND T... Read more
SUSPENSION
Jul 10, 2014
Incident date: Jun 23, 2014
I PURCHASED THE CAR IN AUGUST OF 2013 TOOK CAR TO AUTO REPAIR FOR REAR WHEEL BEARING IN THE PROCESS OF GETTING IT FIXED THE MECHANIC NOTICED THAT THE SHOCKS WERE TOTALLY ROTTED I INFORMED FRAN FROM B7B AUTOMOTIVE THAT THE SHOCKS WERE TOTALLY ROTTED AND THE CAR WAS NOT SAFE TO DRIVE AS STATED BY MY M... Read more
AIR BAGS
Jun 4, 2014
Incident date: Mar 4, 2003
AIR BAG LIGHT BEGAN COMING ON INTERMITTENTLY. TOOK VEHICLE TO DEALER, THEY REPLACED CLOCK SPRING, LIGHT WAS OUT. LIGHT BEGAN COMING ON INTERMITTENTLY AGAIN. TOOK VEHICLE BACK, WAS CHARGED SEVERAL HUNDRED DOLLARS FOR REPAIRING A WIRE, LIGHT WAS OUT. LIGHT BEGAN COMING ON INTERMITTENTLY AGAIN. TO... Read more
STEERING
Mar 9, 2014
Incident date: Mar 9, 2014
WHILE SLOWING FOR A TURN MY VAN STARTED MAKING WHINING NOISES THEN THE POWER STEERING STOPPED WORKING. GOT OUT AND LOOKED AND FOUND FLUID LEAKING ON THE GROUND. NOW THERES NO POWER STEERING. *TR
STEERING
Dec 6, 2013
Incident date: Dec 6, 2013
WHEN I TURNED THE CAR ON THE POWER STEERING DID NOT WORK. IT HAS HAPPENED BEFORE WHEN IT IS RAINING OUTSIDE. I WAITED A MINUTE AND THE POWER STEERING CAME BACK. I DROVE FOR ABOUT 5 MINUTES IN HEAVY RAIN AND AS I WAS PULLING INTO THE PARKING LOT AT ABOUT 20 MPH MY POWER STEERING STOPPED WORKING. I ... Read more
SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY
Nov 6, 2013
Incident date: Aug 5, 2013
CONSUMER STATED FIRST OWNER VEHICLE: THE VAN REAR TIRE AXLE FELL OFF. THOUGHT HUB BEARING. WAS BAD BUT I FOUND THE REAR AXLE SUSPENSION BROKEN. IT IS RUST, SAME AS FORD WINDSTAR PROBLEMS REAR AXLE RECALL. I AM A PROFESSIONAL AUTO BODY REPAIR FOR 35 YEARS...UPDATED 11-06-13 *BF
STEERING
Sep 13, 2013
Incident date: Sep 2, 2013
POWER STEERING HOSE KEEP BREAKING, FLUID LEAKS OUT WHEN HOSE BREAKS. HARD TO TURN STEER WHEEL WHEN HOSE BROKE. *TR
POWER TRAIN
May 15, 2013
Incident date: Mar 17, 2012
GIVEN THE NEWS (MAY 14/15 2013) OF THE FEDERAL PROP FOR NOTICE OF RECALL FOR CHRYSLER VEHICLES PROBLEMS CUTTING OFF WHILE DRIVING WITH NO WARNING OR INDICATION OF ANY PROBLEM I REQUEST OTHER VEHICLES (IE CHRYSLER VANS) FOR THIS PARTICULAR ISSUE BE SERIOUSLY CONSIDERED AND SUBMIT THE FOLLOWING: (NOTE... Read more
ENGINE
May 15, 2013
Incident date: Mar 17, 2012
GIVEN THE NEWS (MAY 14/15 2013) OF THE FEDERAL PROP FOR NOTICE OF RECALL FOR CHRYSLER VEHICLES PROBLEMS CUTTING OFF WHILE DRIVING WITH NO WARNING OR INDICATION OF ANY PROBLEM I REQUEST OTHER VEHICLES (IE CHRYSLER VANS) FOR THIS PARTICULAR ISSUE BE SERIOUSLY CONSIDERED AND SUBMIT THE FOLLOWING: (NOTE... Read more
Showing 50 of 518 complaints.
Technical Service Bulletins — 2002 CHRYSLER TOWN AND COUNTRY
116 manufacturer communications from 106 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 110000 ELECTRICAL SYSTEM | 13 |
| 350000 EQUIPMENT | 10 |
| 160000 STRUCTURE | 7 |
| 010000 STEERING | 6 |
| 980000 UNKNOWN OR OTHER | 6 |
| 103000 POWER TRAIN:AUTOMATIC TRANSMISSION | 5 |
| 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL | 5 |
| 034400 SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM | 4 |
9004275
Jul 22, 2020
116340 ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER
KEY, Master If replacing the key/FOBIK on a WJ, KJ, TJ, or PT Cruiser, use the "AC" NIC level part number. The "AB" NIC level will not program to these platforms. For all other platforms, if the "AB" NIC level will not program to the vehi
9004275
Jul 22, 2020
116340 ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER
KEY, Master If replacing the key/FOBIK on a WJ, KJ, TJ, or PT Cruiser, use the "AC" NIC level part number. The "AB" NIC level will not program to these platforms. For all other platforms, if the "AB" NIC level will not program to the vehi
23-015-20
Apr 30, 2020
160000 STRUCTURE
Disinfectant Solution Recommended for COVID-19
23-015-20
Apr 30, 2020
350000 EQUIPMENT
Disinfectant Solution Recommended for COVID-19
08-049-20
Apr 22, 2020
110000 ELECTRICAL SYSTEM
Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are nece
08-049-20
Apr 22, 2020
350000 EQUIPMENT
Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are nece
31-006-19
Nov 20, 2019
160000 STRUCTURE
Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
31-003-19
Nov 20, 2019
350000 EQUIPMENT
Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.
31-005-19
Nov 20, 2019
160000 STRUCTURE
Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
31-005-19
Nov 20, 2019
350000 EQUIPMENT
Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
3100619
Nov 20, 2019
160000 STRUCTURE
Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
3100619
Nov 20, 2019
350000 EQUIPMENT
Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
3100519
Nov 20, 2019
160000 STRUCTURE
Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
3100319
Nov 20, 2019
160000 STRUCTURE
Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.
9003623
Nov 16, 2016
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Wiper If Mopar OE wipers are unavailable, the below alternatives can be offered instead. 05066964A$ = WBRW0011A$ 05066973A$ = WB000019A$ or WBF00019A$ 05096134A$ = WB000027A$ or WBF00028A$ 55154762A$ = WB000013A$ 68001330A$ = WB000019
23027
Aug 23, 2016
114000 ELECTRICAL SYSTEM:WIRING
Return: Wiring Assy - Engine You have been identified as either having stock, or have stock in transit to your dealership. Please return stock packaged before 2016/07/31 (31 July, 2016)of follow ing part numbers:68176457AF, 68176459AF. P
23137
Aug 22, 2016
350000 EQUIPMENT
Inspect and Return: Trim Cover Assy - A-Pillar Rt/Lt You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part numbers: 1ZA04DX9AE, 1ZA05DX9AE. See attachments for id
23104
Aug 22, 2016
350000 EQUIPMENT
05182535AD - Lamp Assy ?Tail Light LT You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 05182535AD . See attachments for identifying suspect stock. Pl
23104
Aug 22, 2016
120000 LIGHTING (PWS)
05182535AD - Lamp Assy ?Tail Light LT You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 05182535AD . See attachments for identifying suspect stock. Pl
20244
Aug 18, 2016
350000 EQUIPMENT
CBXDP361AA Return: Spacer Kit - Visor You have been identified as either having stock, or have stock in transit to your dealership. Please return stock of part number CBXDP361AA. Replacement part number is CBXDP361AB w hich is in stock a
Volume 2, Issue
Aug 18, 2016
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Warranty Operations Newsletter Updates from Warranty Operations
22892
Aug 17, 2016
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Return: Lamp Assy - CHMSL& Cargo Light You have been identified as either having stock, or have stock in transit to your dealership. Please return all stock of follow ing part numbers:55372082AE, 55372082AD, 55372082AC, 55372082AB, 553720
22867
Aug 17, 2016
110000 ELECTRICAL SYSTEM
Inspect and Return: Solenoid Module - Transmission You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of follow ing part numbers:52120000AA, 52119435AF, 05078709AB. S
22958
Aug 17, 2016
117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
1NT30XDVAC - Inspect and Return: Panel - Instrument Panel You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 1N T30XDVAC. See attachments for identifyin
20616
Aug 12, 2016
110000 ELECTRICAL SYSTEM
P/N CBSZR068AA: Inspect & Return: Module Kit - Occupant Restraint You have been identified as either having stock, or have stock in transit to your dealership. Please return part number CBSZR068AA as per the QIR attached. Replacement par
Volume 2, Issue
Jun 2, 2016
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Warranty Operations Newsletter Updates from Warranty Operations
R2118796A
Feb 26, 2016
060000 ENGINE AND ENGINE COOLING
Valve Body. These may cause over drive cycling.
R2118796A
Feb 26, 2016
350000 EQUIPMENT
Valve Body. These may cause over drive cycling.
9002519
Mar 20, 2013
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
82212076, 82203694 - Fabric Cleaner This "fabric cleaner" is not intended for sale in California, the otc states (Connecticut, Delaware, Massachusetts, Maine, New Hampshire, New Jersey, New York, Pennsylvania, Virginia, and Washington dc
9002519
Mar 20, 2013
160000 STRUCTURE
82212076, 82203694 - Fabric Cleaner This "fabric cleaner" is not intended for sale in California, the otc states (Connecticut, Delaware, Massachusetts, Maine, New Hampshire, New Jersey, New York, Pennsylvania, Virginia, and Washington dc
2302007
Sep 27, 2007
162310 STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
POWER SLIDING DOOR ADJUSTMENT AND DIAGNOSIS AID. *KB UPDATED 10/26/07. *NJ
1400207
Apr 5, 2007
070000 FUEL SYSTEM, GASOLINE
CLEANING PROCEDURE FOR THE MECHANICAL THROTTLE BODY. *KB
0500106A
Sep 23, 2006
040000 SERVICE BRAKES, AIR
SNOW/WATER INGESTION INTO REAR BRAKE DRUM. *KB
0803006
Aug 25, 2006
103000 POWER TRAIN:AUTOMATIC TRANSMISSION
POWERTRAIN CONTROL MODULE INITIALIZATION. *KB
0500305
Mar 9, 2006
034400 SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM
SNOW/WATER INGESTION INTO REAR BRAKE DRUM. *TT
1900805
Nov 2, 2005
010000 STEERING
REVISED POWER STEERING SYSTEM BLEEDING PROCEDURES. *SC
2100903
Oct 2, 2005
103000 POWER TRAIN:AUTOMATIC TRANSMISSION
AUTOMATIC TRANSMISSION DIAGNOSTIC TEARDOWN PROCEDURE. VARIOUS MODELS INCLUDING THE 2004 RAM TRUCK, DURANGO, SEBRING CONVERTIBLE, CHEROKEE, VISION, NEON, AND VOYAGER. *TT *SC
1900403
Aug 4, 2005
010000 STEERING
STEERING SHUDDER. *TT
0500204
Jun 21, 2005
034400 SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM
SNOW/WATER INGESTION INTO REAR BRAKE DRUM. *TT
0200405
May 27, 2005
021400 SUSPENSION:FRONT:MACPHERSON STRUT
CREAKING/SQUAWKING SOUND FROM FRONT STRUT AREA. *TT
0200305
Mar 16, 2005
020000 SUSPENSION
RATTLE/KNOCKING SOUND FROM THE FRONT SUSPENSION. *SC
0801505
Mar 2, 2005
103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
POWERTRAIN CONTROL MODULE INITIALIZATION. *SC
0500404
Dec 3, 2004
046300 SERVICE BRAKES, AIR:ANTILOCK:WHEEL SPEED SENSOR
ANTI-LOCK BRAKE REAR WHEEL SPEED SENSOR REPLACEMENT. *TT
1900504
Oct 25, 2004
012000 STEERING:COLUMN
POP/TRICK/CREAK SOUND IN STEERING COLUMN. *MJ *EH
2301004
Sep 9, 2004
162000 STRUCTURE:BODY
PASSENGER COMPARTMENT FLOOR WATER LEAK. *TT THIS BULLETIN SUPERSEDES BULLETIN 23-010-04 DATED 04-29-04. *TT
2400503
Jun 1, 2004
357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
AIR CONDITIONER COMPRESSOR FAILURE. *TT
1802304
May 18, 2004
103000 POWER TRAIN:AUTOMATIC TRANSMISSION
SURGE WITH TRANSMISSION AT FULL LOCK-UP. *MJ
0802103
Apr 27, 2004
110000 ELECTRICAL SYSTEM
VEHICLES NOT EQUIPPED WITH ANTI-LOCK BRAKE SYSTEM (ABS) BRAKES MAY HAVE THE ABS, BRAKE, AND TRAC OFF LAMPS ILLUMINATED ON THE INSTRUMENT CLUSTER OR VEHICLES NOT EQUIPPED WITH SENTRY KEY IMMOBILIZER (SKIM) MAY HAVE THE SECURITY/VTA LAMP ILLU
0800604
Feb 17, 2004
110000 ELECTRICAL SYSTEM
INSTRUMENT PANEL ILLUMINATION. *TT
0800504
Feb 3, 2004
110000 ELECTRICAL SYSTEM
ERRONEOUS ACTUATION OF HORNS, HEADLAMPS, AND PARKING LAMPS WHILE VEHICLE IS PARKED. *TT
1900603
Sep 26, 2003
012000 STEERING:COLUMN
KNOCKING SOUND FROM LOWER STEERING COLUMN. *TT
1900303
Aug 29, 2003
010000 STEERING
POP/TICK SOUND IN STEERING WHEEL AREA. *TT
0500403
Aug 22, 2003
046300 SERVICE BRAKES, AIR:ANTILOCK:WHEEL SPEED SENSOR
ANTI-LOCK BRAKE REAR WHEEL SPEED SENSOR REPLACEMENT. *TT
0801403
Aug 15, 2003
110000 ELECTRICAL SYSTEM
POWERTRAIN WIRING HARNESS BRACKET PACKAGE. *TT
1802803
Jul 25, 2003
063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
VEHICLE WITH PROPERLY FUNCTIONING EVAPORATIVE EMISSIONS SYSTEM REPEATEDLY SETS DIAGNOSTIC TROUBLE CODE P0456 WHEN CUSTOMER REGULARLY COMMUTES ON A STEEP GRADE. *TT
1802303
Jun 20, 2003
110000 ELECTRICAL SYSTEM
BATTERY LIGHT ILLUMINATION, ERRONEOUS DIAGNOSTIC TROUBLE CODE (DTC) P1594. *TT
C20
Jun 1, 2003
015200 STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS
POWER STEERING FLUID COOLER HOSES MAY SPLIT AND CAUSE A LOSS OF POWER ASSIST - CUSTOMER SATISFACTION NOTIFICATION NO. C20. *TT
1900103
May 25, 2003
010000 STEERING
POP/TICK SOUND IN STEERING WHEEL AREA. *TT *MJ
2300403
Jan 31, 2003
162000 STRUCTURE:BODY
POWER SLIDING DOOR AND / OR POWER LIFTGATE WILL POP OFF BUT NOT POWER OPEN. *TT
1802602A
Oct 28, 2002
061000 ENGINE AND ENGINE COOLING:ENGINE
ENGINE SPARK KNOCK. *TT
02020
Oct 23, 2002
106000 POWER TRAIN:AXLE ASSEMBLY
DELAYED TRANSAXLE ENGAGEMENT AFTER INITIAL START UP. *TT
0900702
Oct 21, 2002
061000 ENGINE AND ENGINE COOLING:ENGINE
CAMSHAFT / BEARING SERVICE. *TT
02018
Oct 9, 2002
162300 STRUCTURE:BODY:DOOR
POWER SLIDING DOOR AND/OR POWER LIFTGATE WILL POP OFF BUT NOT POWER OPEN. *TT
1400102A
Oct 7, 2002
071110 FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP
FUEL CAP DIFFICULT TO REMOVE. *TT
0500102A
Sep 23, 2002
034400 SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM
SNOW/WATER INGESTION INTO REAR BRAKE DRUM. *YD THIS BULLETIN SUPERSEDES 05-001-02 DATED MARCH 4, 2002. *TT
2500102A
Sep 2, 2002
063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
MALFUNCTION INDICATOR LAMP (MIL) ILLUMINATION, DIAGNOSTIC TROUBLE CODE (DTC) P0442, P0455, OR P0456 - LEAK DETECTION PUMP (LDP), LEAK DETECTED. THIS BULLETIN SUPERSEDES 25-001-02 DATED FEB 11, 2002. *TT
0800902A
Aug 26, 2002
980000 UNKNOWN OR OTHER
CONCERNS WITH THE ABS, BRAKE AND TRAC OFF CLUSTER LAMPS ILLUMINATED ON VEHICLES NOT EQUIPPED WITH ABS BRAKES. *TT
02012
Aug 21, 2002
106000 POWER TRAIN:AXLE ASSEMBLY
SOME VEHICLES MAY EXPERIENCE A SLIPPING OR NO DRIVE CONDITION IN REVERSE OR FIRST GEAR. *TT
02013
Aug 20, 2002
355100 EQUIPMENT:OTHER:LABELS
SUBJECT REGARDING MONRONEY LABEL TIRE DISCREPANCY. *TT
0500402
Aug 19, 2002
034400 SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM
SUBJECT REGARDING REAR BRAKE CYCLIC RUBBING SOUND FROM REAR OF VEHICLE DURING MEDIUM TO LIGHT BRAKE APPLICATION ON VEHICLES WITH REAR DRUM BRAKES. *TT
2400802
Aug 12, 2002
138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
CUSTOMER MAY COMPLAIN THAT THE HVAC DRAIN WATER LEAKS UNDER PASSENGER SIDE CARPET. *TT
2400702
Aug 5, 2002
138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
SUBJECT REGARDING AIR CONDITIONER TEMPERATURE DIFFERENTIAL (STRATIFICATION) BETWEEN LEFT AND RIGHT FRONT PANEL OUTLETS. *TT
02012
Aug 5, 2002
106000 POWER TRAIN:AXLE ASSEMBLY
SOME VEHICLES MAY EXPERIENCE A SLIPPING OR NO DRIVE CONDITION IN REVERSE OR FIRST GEAR. *TT
0800902
Jul 22, 2002
980000 UNKNOWN OR OTHER
SOME VEHICLES NOT EQUIPPED WITH ANTI-SKID BRAKE SYSTEM (ABS) MAY HAVE THE ABS, BRAKE AND TRAC OFF LAMPS ILLUMINATED ON THE INSTRUMENT CLUSTER. *TT
2100102
Jul 1, 2002
103000 POWER TRAIN:AUTOMATIC TRANSMISSION
SOME VEHICLES MAY HAVE A TRANSAXLE THAT WILL NOT MOVE OR SLIPS IN REVERSE OR FIRST GEAR. *TT
2303102
Jun 24, 2002
220000 SEATS
SUBJECT REGARDING QUAD SEAT RELEASE HANDLE SCREW SHEARED OFF IN SHAFT. *SLC
1802002
Jun 24, 2002
980000 UNKNOWN OR OTHER
FLASH PROGRAMMING FAILURE RECOVERY. *SLC
0900402
Jun 10, 2002
061100 ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
SUBJECT REGARDING STUCK OIL PRESSURE RELIEF VALVE FOR VEHICLES BUILT PRIOR TO JANUARY 1, 2002 EQUIPPED WITH A 3.3 L OR 3.8 L ENGINE. *SLC
2302102
May 27, 2002
220000 SEATS
SUBJECT REGARDING ASSIST FEATURE INOPERATIVE ON QUAD OR SPLIT REAR BENCH SEATS. *SLC
1900602
May 20, 2002
010000 STEERING
SUBJECT REGARDING STEERING SHUDDER. *SLC
02005
May 20, 2002
061100 ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
LOUD WHISTLE/SQUEALING SOUND FROM ENGINE COMPARTMENT-2002 RS/RG. *SLC
1400102
May 6, 2002
071110 FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP
SUBJECT REGARDING FUEL CAP DIFFICULT TO REMOVE. *SLC
1801002
Apr 22, 2002
980000 UNKNOWN OR OTHER
SUBJECT REGARDING MALFUNCTION INDICATOR LAMP ILLUMINATION, ERRONOUS DIAGNOSTIC TROUBLE CODE (DTC) P0456, EVAP LEAK MONITOR 0.020 LEAK DETECTED. *SLC
2301502
Apr 1, 2002
135200 VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
SUBJECT REGARDING OUTSIDE REARVIEW MIRROR GLASS REPLACEMENT. *SLC
0800702
Mar 25, 2002
110000 ELECTRICAL SYSTEM
SUBJECT REGARDING REMOTE KEYLESS ENTRY PROGRAMMING PROCEDURES. *SLC
2301402
Mar 18, 2002
162000 STRUCTURE:BODY
SUBJECT REGARDING QUARTER WINDOW WEATHERSTRIP LOOSE. *SLC
2400302
Mar 18, 2002
138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
SUBJECT REGARDING POOR REAR AIR CONDITIONER PERFORMANCE - LOW OUTPUT FROM HEADLINER VENTS. *SLC
0700302
Mar 11, 2002
062200 ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN
SUBJECT REGARDING COOLING FAN SOUND/VIBRATION. *SLC
2200102
Mar 11, 2002
980000 UNKNOWN OR OTHER
CHROME WHEEL CARE. *SLC
B05
Mar 1, 2002
103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
SUBJECT REGARDING THE POWERTRAIN CONTROL MODULE (PCM) MAY CAUSE AIR CONDITIONING COMPRESSOR FAILURE FOR RS MODELS. *SLC
1800802
Feb 11, 2002
061100 ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
EXHIBITING ENGINE SAG / HESITATION AND/OR CLOSED THROTTLE START STALL, DIAGNOSTIC TROUBLE CODE P0123. *TT
2300702
Feb 4, 2002
980000 UNKNOWN OR OTHER
ON SOME VEHICLES, THE QUAD SEAT CUPHOLDER COMPENSATION FLAP IS BROKEN. *TT
0700102
Jan 11, 2002
061110 ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
SUBJECT REGARDING BELT LIKE SQUEAL SOUND AT HIGH ENGINE RPM. *TT
2303601
Dec 14, 2001
162300 STRUCTURE:BODY:DOOR
SUBJECT REGARDING POWER SLIDING DOOR REVERSES DIRECTION DURING THE POWER CLOSE CYCLE, FALSE OBSTACLE DETECTION. *TT
0700701
Dec 14, 2001
062200 ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN
A CONDITION MAY EXIST AT IDLE, WITH THE COOLING FANS ON, A SOUND MAY BE HEARD AND / OR A VIBRATION MAY BE FELT INSIDE THE VEHICLE. *TT
1901001
Dec 14, 2001
010000 STEERING
EXPERIENCING A SHUDDER (VIBRATION) FELT INSIDE THE VEHICLE WHILE TURNING THE STEERING WHEEL. *TT
0802701
Dec 14, 2001
110000 ELECTRICAL SYSTEM
INFORMATION REGARDING THE MINIVAN ELECTRICAL SYSTEM. *SLC
1900801
Nov 23, 2001
011000 STEERING: STEERING WHEEL/HANDLE BAR
EXPERIENCING A POP/TICK SOUND HEARD COMING FROM THE STEERING WHEEL AREA WHILE THE VEHICLE IS IN MOTION. *TT
2302801A
Nov 23, 2001
221600 SEATS:FRONT ASSEMBLY:POWER ADJUST
ON SOME VEHCLES, THE POWER SEAT HAS SLIGHT FORE/AFT MOVEMENT MOST NOTICEABLE DURING ACCELERATION OR BRAKING. *TT
0802401
Nov 2, 2001
090000 FUEL SYSTEM, OTHER
A CONDITION MAY EXIST WHERE THE FUEL GAUGE INDICATOR VISIBLY DROPS 1/4 TO 1/2 TANK WHILE DRIVING. *TT
Showing 100 of 116 bulletins.
NHTSA Safety Investigations — CHRYSLER TOWN AND COUNTRY
Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.
PE21016
Opened: Jul 9, 2021 — Closed: Jul 22, 2022
Sliding Doors Inoperative
The Office of Defects Investigation (ODI) opened PE21-016 on July 7, 2021, to investigate 364 complaints alleging that one or both sliding doors on 2016 Model Year (MY) Grand Caravan or Town and Country vehicles could not be opened. The door(s) could not be opened using the mechanical handle or elec... Read more
PE20012
Opened: Aug 6, 2020 — Closed: Apr 4, 2022
Interior Vehicle Fire
On August 6th, 2020, the Office of Defects Investigation (ODI) opened this Preliminary Evaluation (PE20-012) to investigate alleged thermal events, and/or vehicle fires originating at the charge hub in 2014 Chrysler Town and Country minivans manufactured by Fiat Chrysler Automobiles (FCA). While the... Read more
DP14004
Opened: Sep 25, 2014 — Closed: Jul 24, 2015
Totally Integrated Power Module Failure
In a letter dated August 21, 2014, the Center for Auto Safety (CAS) petitioned the National Highway Traffic Safety Administration (NHTSA) to initiate a defect investigation of alleged failures associated with the Totally Integrated Power Module (TIPM) installed in Chrysler SUV?s, trucks, and vans be... Read more
DP14002
Opened: Sep 5, 2014 — Closed: Apr 6, 2015
Engine Stall After Refueling
This defect petition evaluates July 7, 2014 allegations from an owner of a model year (MY) 2007 Dodge Grand Caravan minivan that engine stall occurs in these vehicles without warning after refueling.The petitioner's vehicle is a Chrysler RS platform minivan.The RS platform includes MY 2003 through 2... Read more
RQ14002
Opened: Jun 16, 2014 — Closed: Mar 2, 2015
Air Bag Non-Deployment/Engine Stall
In March 2011 Chrysler submitted a defect information report for NHTSA Recall No. 11V139 declaring a defect condition that could cause the ignition key to inadvertently move from the RUN to the ACC position on model year (MY) 2010 Dodge Journey, Grand Caravan, and Chrysler Town and Country.The repor... Read more
EA11010
Opened: Sep 6, 2011 — Closed: Nov 29, 2012
Loss of headlight illumination
The subject vehicle (SV) population includes MY 2005-2006 vehicles built between March 2004 and December 2005 manufactured with a TRW supplied headlight switch assembly (HSA).The HSA was the primary focus of the investigation; earlier and later vehicles utilized different HSAs.Consumers complain tha... Read more
PE10022
Opened: Jul 12, 2010 — Closed: Sep 13, 2011
Loss of Headlight Illumination
To date, ODI has interviewed several complainants who confirmed that the headlights fully extinguish, and remain extinguished, on an intermittent basis.In most cases this occurred while the vehicle was in motion.The occurrences do not show a repeatable pattern, and the problem occurs at a low freque... Read more
RQ09003
Opened: Jul 1, 2009 — Closed: Feb 18, 2010
FRONT AIR BAG CRASH SENSOR FAILURE
CHRYSLER WILL REPLACE THE FRAME RAIL-MOUNTED FRONT AIR BAG CRASH SENSORS IN APPROXIMATELY 312,442 MODEL YEAR (MY) 2005 AND 2006 CHRYSLER MINIVANS (RECALL 10V-008).THESE VEHICLES ARE EQUIPPED WITH FRONT CRASH SENSORS WITH ULTRADUR BRAND PLASTIC HOUSINGS AND STEEL BUSHINGS AND WERE BUILT BETWEEN JANUA... Read more
EA06003
Opened: Mar 8, 2006 — Closed: May 22, 2007
FRONT AIR BAG CRASH SENSOR FAILURE
DAIMLERCHRYSLER (DCC) WILL REPLACE THE FRAME RAIL-MOUNTED FRONT AIR BAG CRASH SENSORS IN APPROXIMATELY 270,958 MY 2005 DAIMLERCHRYSLER MINIVANS (NHTSA RECALL NO. 07V-192).THESE VEHICLES ARE EQUIPPED WITH FRONT CRASH SENSORS WITH BRASS BUSHINGS AND WERE BUILT BETWEEN APRIL 24, 2003 AND FEBRUARY 2, 20... Read more
PE05061
Opened: Nov 10, 2005 — Closed: Mar 8, 2006
FRONT AIR BAG CRASH SENSOR FAILURE
THE MODEL YEAR (MY) 2005 DAIMLERCHRYSLER (DC) MINIVANS HAVE THE NEW ADVANCED FRONTAL AIR BAG SYSTEMS WITH TWO FRONT CRASH SENSORS MOUNTED ON THE FRAME RAILS BEHIND THE FRONT BUMPER AND A MAIN CRASH SENSOR INSIDE THE AIR BAG CONTROL MODULE MOUNTED IN THE PASSENGER COMPARTMENT.ACCORDING TO DC, THE FRO... Read more
EA05009
Opened: Jun 1, 2005 — Closed: May 2, 2006
HEADLIGHT MALFUNCTION
OWNER REPORTS INDICATE ALLEGATIONS OF IMPROPER HEADLIGHT OPERATION OF ONE OR BOTH HEADLIGHTS.SOME REPORT INTERMITTENT OUTAGE OR DIMMING.MANY REPORT THAT THE CONDITION IS RANDOM; IT SOMETIMES DOES NOT REPEAT AND LASTS FOR A VERY SHORT DURATION. A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS ... Read more
PE05004
Opened: Feb 2, 2005 — Closed: Jun 1, 2005
HEADLIGHT MALFUNCTION
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS INVESTIGATION AFTER RECEIVING REPORTS FROM CONSUMERS THAT THEIR HEADLIGHTS WOULD MALFUNCTION IN VARIOUS WAYS FROM FLICKERING TO COMPLETE NON-ILLUMINATION.HEADLIGHT OPERATION IS MONITORED BY THE VEHICLE'S BODY CONTROL MODULE (BCM) AND FRONT CONTRO... Read more
EA04031
Opened: Nov 22, 2004 — Closed: Apr 7, 2005
POWER LIFTGATE LATCH
THIS INVESTIGATION WAS OPENED AS PE04-054 REGARDING REPORTS OF ALLEGED POWER LIFTGATE (PLG) OPENING WHILE DRIVING.THE INVESTIGATION WAS UPGRADED ON NOVEMBER 22, 2004 BASED ON INFORMATION PROVIDED BY DAIMLERCHRYSLER CORPORATION (DCC) IN ITS SEPTEMBER 17, 2004 RESPONSE TO PE04-054. BY LETTER OF APRIL ... Read more
PE04054
Opened: Jul 30, 2004 — Closed: Nov 22, 2004
POWER LIFTGATE LATCH
THIS INVESTIGATION WAS OPENED ON JULY 30, 2004, BASED ON ODI CONSUMER COMPLAINTS ALLEGING UNWANTED OPENING OF THE VEHICLE'S POWER LIFTGATE (PLG) WHILE DRIVING.IN DAIMLERCHRYSLER CORPORATION (DCC)'S SEPTEMBER 17, 2004 RESPONSE TO ODI' S INFORMATION REQUEST LETTER, IT PROVIDED ADDITIONAL CONSUMER COMP... Read more
PE04049
Opened: Jul 7, 2004 — Closed: Nov 5, 2004
SPEAKER FIRE IN THE REAR OF THE VEHICLE
ON JULY 7, 2004, THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED A PRELIMINARY EVALUATION BASED ON CONSUMER COMPLAINTS ALLEGING AN INTERIOR VEHICLE FIRE STARTING IN THE AREA OF THE DRIVER SIDE REAR SPEAKER.DAIMLERCHRYSLER CORPORATION (DCC) INFORMED ODI THAT CONDENSATION FROM THE INSTRUMENT PANEL AI... Read more
EA04013
Opened: Jun 4, 2004 — Closed: May 25, 2005
DRIVER AIR BAG CLOCKSPRING FAILURE
THE DRIVER AIR BAG CLOCKSPRING CAN DEVELOP AN OPEN-CIRCUIT CONDITION RESULTING IN NONFUNCTIONAL DRIVER-SIDE FRONTAL AIR BAG, HORN, CRUISE CONTROL (IF EQUIPPED), AND/OR STEERING WHEEL RADIO CONTROL (IF EQUIPPED).IN ITS OCTOBER 5, 2004 LETTER TO NHTSA, DAIMLERCHRYSLER STATED THAT IT WILL CONDUCT A SAF... Read more
PE04017
Opened: Feb 18, 2004 — Closed: Jun 21, 2004
OVERHEATING OF SEAT HEATERS
ODI OPENED THIS INVESTIGATION BASED ON 24 COMPLAINTS ALLEGING THAT THE ELECTRICALLY HEATED DRIVER OR PASSENGER SEAT SPARKS/OVERHEATS.DAIMLERCHRYSLER BELIEVES THE FAILURE IS DUE TO ONE OF TWO FACTORS:THE STITCHING OPERATION ON THE SEAT COVER MAY CAUSE THE SEWING NEEDLE TO SEVER SOME STRANDS OF THE WI... Read more
RQ04001
Opened: Jan 28, 2004 — Closed: Jun 4, 2004
DRIVER AIR BAG CLOCKSPRING FAILURE
COMPLAINTS REPORT AIR BAG WARNING LIGHT ILLUMINATES, AND THIS MAY BE ACCOMPANIED WITH A NON-FUNCTIONING HORN AND/OR CRUISE CONTROL (IF EQUIPPED).THIS IS INDICATIVE OF AN OPEN-CIRCUIT CLOCKSPRING FAILURE (RESULTS IN NON-FUNCTIONING DRIVER'S AIR BAG), SIMILAR TO THE FAILURE CONDITION THAT WAS THE SUBJ... Read more
PE03012
Opened: Apr 9, 2003 — Closed: May 29, 2003
POWER STEERING HOSE FAILURE
PLEASE SEE ATTACHED REPORT.
PE02068
Opened: Sep 24, 2002 — Closed: Oct 9, 2002
FUEL TANK LEAK
EA01007
Opened: Feb 21, 2001 — Closed: Nov 22, 2002
AIR BAG CLOCKSPRING
There is no summary currently available
PE00034
Opened: Aug 31, 2000 — Closed: Jan 5, 2001
OVERHEATING OF FRONT SEAT HEATERS
ALLEGE THAT THE FRONT SEATS OVER HEAT AND SMOKE OR CATCH FIRE
PE00032
Opened: Aug 8, 2000 — Closed: Feb 21, 2001
AIR BAG CLOCKSPRING
There is no summary currently available
RQ00011
Opened: May 1, 2000 — Closed: Apr 1, 2002
STEERING WHEEL SEPARATION
There is no summary currently available
RQ00008
Opened: Mar 9, 2000 — Closed: Mar 18, 2002
DC MINIVAN FUEL INJECTOR RAIL LEAK
There is no summary currently available
EA99013
Opened: Jun 11, 1999 — Closed: Aug 10, 2001
POST COLLISION FUEL SYSTEM
PE99010
Opened: Feb 3, 1999 — Closed: Jun 11, 1999
POST-COLLISION FUEL SYSTEM INTEGRITY
There is no summary currently available
EA98006
Opened: Feb 27, 1998 — Closed: May 24, 1999
INADVERTENT AIR BAG DEPLOYMENTS
COMPLAINTS ALLEGE THAT THE FRONT AIR BAG (S) DEPLOYED INADVERTENTLY--IN MOST CASES WHILE STARTING THE VEHICLE.
PE97046
Opened: Oct 24, 1997 — Closed: Feb 27, 1998
INADVERTENT AIR BAG DEPLOYMENTS
COMPLAINTS ALLEGE THAT THE SUBJECT VEHICLES' AIR BAGS DEPLOYED INADVERTENTLY (IN MOST CASES WHEN STARTING THE VEHICLE).
EA97020
Opened: Sep 30, 1997 — Closed: Jul 27, 1999
FRONT WINDSHIELD WIPER
ALLEGED FAILURES OF WINDSHIELD WIPER SYSTEMS
EA97005
Opened: Apr 10, 1997 — Closed: Dec 23, 1997
SAFETY BELT ANCHORAGE FAILURES
There is no summary currently available
PE97013
Opened: Apr 2, 1997 — Closed: Sep 30, 1997
WINDSHIELD WIPER FAILURE
ALLEGED WINDSHIELD WIPERS FAIL WHILE IN USE
DP97001
Opened: Mar 12, 1997 — Closed: Apr 2, 1997
WINDSHIELD WIPER FAILURE
CFAS PETITIONED THE AGENCY TO CONDUCT A DEFECT INVESTIGATION ON WINDSHIELD WIPER FAILURE ON 1989 AND LATER CHRYSLER MODELS WHICH SHOULD INCLUDE, BUT NOT LIMITED TO SPIRIT/ACCLAIM: DYNASTY/NEW YORKER/LANDAU; LANCE/LEBARON; SHADOW/SUNDANCE; CARAVAN/VOYAGER.HOWEVER, BASED ON ODI'S COMPLAINT RECORDS, ON... Read more
EA97002
Opened: Jan 31, 1997 — Closed: Feb 10, 1998
FUEL TANK LEAKS
THIS ENGINEERING ANALYSIS WAS OPENED ON JANUARY 31, 1997 BASED ON INFORMATION GATHERED DURING PRELIMINARY EVALUATION (PE), PE96-051. THE PE WAS OPENED ON AUGUST 19, 1996, TO INVESTIGATE ALLEGATIONS OF FUEL LEAKAGE FROM THE AREA WHERE THE FUEL PUMP/SENDING UNIT JOINS THE FUEL TANK.FOR BREVIDY, THIS A... Read more
EA97003
Opened: Jan 31, 1997 — Closed: Aug 19, 1998
INTEGRATED CHILD SEAT BELT LOCKUP
THIS INVESTIGATION IS CLOSED.CHRYSLER CORPORATION HAS SUBMITTED A DEFECT INFORMATION REPORT IDENTIFYING A SAFETY DEFECT AND OUTLINING THE PROPOSED REMEDY.RECALL NUMBER 98V-185 HAS BEEN ASSIGNED TO THIS SAFETY RECALL.
EA96027
Opened: Oct 31, 1996 — Closed: May 16, 1997
ALLEGED REAR LIFTGATE SUPPORT FAILURE
THE RETAINER BOLT OF THE REAR LIFTGATE SUPPORT CYLINDERS MAY SHEAR RESULTING IN SUDDEN COLLAPSE OF THE REAR HATCH DOOR.
EA96025
Opened: Oct 15, 1996 — Closed: Jul 30, 1998
SLIDING DOOR LATCH FAILURE
ANALYSIS OF KNOWN INCIDENTS INDICATES A DECLINING TREND OVER THE LAST FIVE CALENDAR QUARTERS.EXTENSIVE TESTING OF INCIDENT VEHICLES HAS FAILED TO REPRODUCE OCCURRENCES OF FULL LATCH DISENGAGEMENT.NO FAILURE MODE WHICH COULD CAUSE A PROPERLY LATCHED DOOR TO LOSE FULL LATCH ENGAGEMENT WHILE DRIVING HA... Read more
SQ96016
Opened: Sep 18, 1996 — Closed: Feb 4, 1997
INTEGRATED CHILD SEAT BELT LOCKUP
ODI CONTINUES TO RECEIVE COMPLAINTS ALLEGING LATCHING/RETRACTOR MECHANISM PROBLEMS.CHRYSLER'S ASSESSMENT OF THE PROBLEM INDICATES THAT OWNERS OF THE VEHICLES ARE NOT ADHERING TO THE CLEANING REQUIREMENTS FOR THE SEAT.THE SEAT APPEARS TO MALFUNCTION IF CRUMBS OF FOOD OR BEVERAGE RESIDUE ACCUMULATES O... Read more
PE96051
Opened: Aug 19, 1996 — Closed: Jan 31, 1997
FUEL LEAKS FROM THE GAS TANK
ANALYSIS TO DATE INDICATES THAT SOME OF THE SUBJECT VEHICLESCONTINUE TO EXPERIENCE FUEL LEAKS FROM THE FUEL TANK AT THE SENDING UNIT INTERFACE.MOST OFTEN THE LEAK INVOLVES THE O-RING SEAL.
PE96038
Opened: May 16, 1996 — Closed: Oct 15, 1996
SLIDING DOOR LATCH FAILURE
CHRYSLER MAINTAINS THAT THE COMMON FACTOR CONTRIBUTING TO KNOWN SLIDING DOOR OPENING INCIDENTS IS PRIOR INCORRECT DEALER LATCH ADJUSTMENT.CHRYSLER ATTRIBUTES THIS PROBLEM TO AN INACCURATE SERVICE MANUAL PROCEDURE - SLIDING DOOR LATCH/LOCK CONTROL, REMOVAL AND INSTALLATION.CHRYSLER FURNISHED INFORMAT... Read more
PE96035
Opened: May 6, 1996 — Closed: Oct 31, 1996
ALLEGED REAR LIFTGATE SUPPORT FAILURE
THE RETAINER BOLT OF THE REAR LIFT GATE SUPPORT CYLINDERS MAY SHEER RESULTING IN THE SUDDEN COLLAPSE OF THE REAR HATCH DOOR.
PE96008
Opened: Jan 25, 1996 — Closed: Jun 28, 1996
SAFETY BLT LATCH OPERATION
There is no summary currently available
PE95053
Opened: Oct 25, 1995 — Closed: Dec 22, 1995
FUEL LEAKEAGE FROM ROLLOVER VALVE
There is no summary currently available
EA95029
Opened: Sep 26, 1995 — Closed: Nov 13, 1996
STEERING WHEEL SEPARATION
AFTER AN EXTENSIVE INVESTIGATION AND ANALYSIS, CHRYSLER HAS IDENTIFIED THE DEFECT AS A FATIGUE FAILURE, ORIGINATION IN THE HEAT AFFECTED REGION OF THE PROJECTION WELDS OF THE STEERING WHEEL HUB TO STEERING WHEEL ARMATURE ATTACHMENT.THE HUB IS THE PORTION OF THE STEERING WHEEL ASSEMBLY THAT CONNECTS ... Read more
EA94028
Opened: Jul 29, 1994 — Closed: Jun 24, 1996
ABS BRAKING SYSTEM FAILS
There is no summary currently available
PE94024
Opened: Mar 7, 1994 — Closed: Jul 29, 1994
ABS BRAKING SYSTEM FAILS
There is no summary currently available
EA94005
Opened: Jan 31, 1994 — Closed: Oct 25, 1995
LIFTGATE LATCHES
LIFTGATE LATCHES IN THE SUBJECT VEHICLES HAVE FAILED IN LOW AND MODERATE SPEED IMPACTS RESULTING IN OCCUPANT EJECTIONS, INJURIES, AND FATALITIES.THERE ARE TWO FAILURE MODES ASSOCIATED WITH LATCH FAILURE: FORK BOLT-DETENT LEVER BYPASS, AND INERTIAL UNLATCHING.NHTSA ANALYSES OF CHRYSLER AND PEER MINIV... Read more
PE93084
Opened: Sep 30, 1993 — Closed: Jan 31, 1994
REAR HATCH LATCH FAILURE
There is no summary currently available
PE93056
Opened: Jun 9, 1993 — Closed: Sep 14, 1993
MELTED THROTTLE CABLES
There is no summary currently available
EA92033
Opened: Oct 9, 1992 — Closed: Apr 29, 1993
REAR WINDOW SHATTERING
There is no summary currently available
PE91093
Opened: Jun 28, 1991 — Closed: Oct 23, 1991
ABS CONTROL FAILURE
There is no summary currently available
CHRYSLER TOWN AND COUNTRY — All Years Overview
Complete safety history for the CHRYSLER TOWN AND COUNTRY across all model years (1967–2018).
194
Total Recalls
19,043
Total Complaints
51
Investigations
643
Reported Crashes
428
Reported Fires
41
Reported Deaths
CHRYSLER TOWN AND COUNTRY — Year by Year
Compare recalls and complaints across model years. Click any year to see full details.
| Year | Recalls | Complaints | |
|---|---|---|---|
| 2018 | 1 | 0 | View |
| 2017 | 1 | 2 | View |
| 2016 | 5 | 664 | View |
| 2015 | 4 | 504 | View |
| 2014 | 4 | 880 | View |
| 2013 | 4 | 930 | View |
| 2012 | 5 | 863 | View |
| 2011 | 3 | 1,108 | View |
| 2010 | 5 | 2,423 | View |
| 2009 | 6 | 1,081 | View |
| 2008 | 7 | 2,878 | View |
| 2007 | 2 | 291 | View |
| 2006 | 4 | 569 | View |
| 2005 | 7 | 1,154 | View |
| 2004 | 6 | 219 | View |
| 2003 | 6 | 336 | View |
| 2002 (current) | 8 | 518 | |
| 2001 | 7 | 606 | View |
| 2000 | 7 | 378 | View |
| 1999 | 9 | 485 | View |
| 1998 | 10 | 397 | View |
| 1997 | 9 | 546 | View |
| 1996 | 12 | 1,411 | View |
| 1995 | 4 | 75 | View |
| 1994 | 6 | 198 | View |
| 1993 | 10 | 273 | View |
| 1992 | 10 | 167 | View |
| 1991 | 10 | 33 | View |
| 1990 | 4 | 16 | View |
| 1989 | 2 | 1 | View |
| 1988 | 2 | 0 | View |
| 1987 | 2 | 0 | View |
| 1986 | 3 | 3 | View |
| 1985 | 2 | 0 | View |
| 1984 | 2 | 1 | View |
| 1983 | 0 | 2 | View |
| 1982 | 1 | 0 | View |
| 1975 | 2 | 0 | View |
| 1974 | 1 | 0 | View |
| 1967 | 1 | 1 | View |