1991 CHRYSLER TOWN AND COUNTRY

10 recalls — 33 complaints — 50 TSBs

STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS

Defect Description

VEHICLE DESCRIPTION: MINI VANS. THE BOLTS USED TO ATTACH THE STRUT TO THE BODY AND THE REAR LIFTGATE CAN ACCUMULATE FATIGUE DAMAGE IF THREE FACTORS COMBINE. IF THE BOLT IS LOOSE, THE GAS STRUT IS OVER-PRESSURIZED, AND THE FREQUENCY OF OPENING AND CLOSING CYCLES IS HIGHER THAN FOR THE AVERAGE CUST... Read more

Consequence

PERSONAL INJURY COULD OCCUR IF THE BOLTS BREAK ALLOWING THE LIFTGATE TO FALL SUDDENLY.

Remedy

DEALERS WILL INSPECT FOR LOOSE FASTENERS, IF THE FASTENERS ARE LOOSE, THE STRUT (AND INTEGRAL BOLTS) WILL BE REPLACED. IF THE BOLT SHOWS EVIDENCE OF TORQUE, THE BOLT WILL BE REMOVED, LARGER WASHERS WILL REPLACE THE EXISTING WASHER AND THE BOLT WILL BE REINSTALLED AND HAND TIGHTENED TO THE TARGET TO... Read more

1,318,189 vehicles affected

Manufacturer: DAIMLERCHRYSLER CORPORATION

VISIBILITY:WINDSHIELD WIPER/WASHER:LINKAGES

Defect Description

VEHICLE DESCRIPTION: MINIVANS. THE LEFT HAND WINDSHIELD WIPER PIVOT DRIVE ARM WAS NOT MECHANICALLY STAKED TO THE PIVOT SHAFT.

Consequence

THIS COULD ALLOW THE DRIVE ARM TO DISENGAGE FROM THE SHAFT LEADING TO A LOSS OF WIPER FUNCTION. THE DRIVER'S VISIBILITY WOULD BE IMPAIRED, INCREASING THE RISK OF A CRASH.

Remedy

DEALERS WILL REPLACE THE LEFT HAND SIDE WINDSHIELD WIPER PIVOT ASSEMBLY.

828,559 vehicles affected

Manufacturer: DAIMLERCHRYSLER CORPORATION

SEAT BELTS:FRONT:ANCHORAGE

Defect Description

VEHICLE DESCRIPTION: PASSENGER MINI-VANS. THE CENTER REAR SEAT, RIGHT OUTBOARD SIDE, SAFETY BELT ANCHOR HOOK CAN BECOME UNATTACHED FROM THE BODY ANCHOR POSITION.

Consequence

IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT MAY NOT BE PROPERLY RESTRAINED INCREASING THE RISK OF PERSONAL INJURY.

Remedy

DEALERS WILL REPLACE THE ANCHOR HOOK RETAINING CLIP WITH A REVISED PROFILE CLIP AND A COVER PLATE.

1,100,000 vehicles affected

Manufacturer: CHRYSLER CORPORATION

SEAT BELTS:FRONT:BUCKLE ASSEMBLY

Defect Description

VEHICLE DESCRIPTION: PASSENGER MINI-VANS. COVERS ON THE SOLID STALK MOUNTED SEAT BELT BUCKLES CAN BECOME DISLODGED CAUSING THE RELEASE BUTTON TO STICK INSIDE THE COVER. THE BUCKLE WOULD THEN BE ONLY PARTIALLY LATCHED.

Consequence

IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT MAY NOT BE PROPERLY RESTRAINED INCREASING THE RISK OF PERSONAL INJURY.

Remedy

DEALERS WILL INSTALL A COVER RETAINING CLIP TO THE STALK MOUNTED BUCKLE COVER TO PREVENT DISLOCATION OF THE BUCKLE COVER.

1,100,000 vehicles affected

Manufacturer: CHRYSLER CORPORATION

STEERING: STEERING WHEEL/HANDLE BAR

Defect Description

THE STEERING WHEEL ARMATURE STAMPING CAN CRACK AND SEPARATE FROM THE CENTER HUB ATTACHMENT TO THE STEERING COLUMN.

Consequence

IF THE STEERING WHEEL SEPARATES FROM THE CENTER HUB ATTACHMENT TO THE STEERING COLUMN, LOSS OF CONTROL CAN OCCUR INCREASING THE RISK OF AN ACCIDENT.

Remedy

DEALERS WILL INSPECT THE STEERING WHEEL FOR ARMATURE CRACKS IN THE CENTER HUB ATTACHMENT AREA. ANY STEERING WHEELS SHOWING CRACKS WILL BE REPLACED. ALL OTHER VEHICLES WILL HAVE A REINFORCEMENT PLATE INSTALLED TO PREVENT STEERING WHEEL SEPARATION IN THE EVENT CRACKING OCCURS.

675,000 vehicles affected

Manufacturer: CHRYSLER CORPORATION

SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP

Defect Description

THE ABS HYDRAULIC CONTROL UNIT CAN EXPERIENCE EXCESSIVE BRAKE ACTUATOR PISTON SEAL WEAR CAUSING PUMP-MOTOR DETERIORATION.

Consequence

IF THIS CONDITION OCCURS, THE ABS FUNCTION COULD BE LOST AND REDUCED POWER ASSIST WOULD BE EXPERIENCED DURING VEHICLE BRAKING INCREASING THE POTENTIAL FOR A VEHICLE ACCIDENT.

Remedy

DEALERS WILL TEST THE VEHICLE'S ANTI-LOCK BRAKE SYSTEM AND REPAIR THE VEHICLES IF NECESSARY. ALSO THE WARRANTY ON ALL ABS COMPONENTS WILL BE EXTENDED TO 10 YEARS OR 100,000 MILES (EXCEPT FOR THE BRAKE ACTUATOR PISTON ASSEMBLY AND THE PUMP-MOTOR ASSEMBLY WHICH WILL HAVE A LIFETIME COVERAGE). OWNERS W... Read more

321,000 vehicles affected

Manufacturer: CHRYSLER CORPORATION

LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK

Defect Description

VEHICLE DESCRIPTION: LIGHT DUTY PASSENGER MINIVANS WITHOUT REMOTE RELEASE. THIS IS NOT A SAFETY RECALL. THERE HAS BEEN NO DETERMINATION THAT A SAFETY DEFECT EXISTS WITH THE MINIVAN LATCHES. CHRYSLER IS CONDUCTING A SERVICE CAMPAIGN TO REPLACE THE LIFTGATE LATCH ASSEMBLY OF THE AFFECTED MINIVANS... Read more

Consequence

IF THE LIFTGATE LATCH OPENS, OCCUPANTS CAN BE EJECTED RESULTING IN SIGNIFICANTLY INCREASED RISK OF INJURY OR DEATH.

Remedy

CHRYSLER DEALERS WILL REPLACE THE LIFTGATE LATCH WITH A NEW STRONGER LATCH ASSEMBLY WITHOUT CHARGE. CHRYSLER BEGAN NOTIFYING OWNERS OF THESE VEHICLES IN OCTOBER 1995.

52,719 vehicles affected

Manufacturer: CHRYSLER CORPORATION

LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK

Defect Description

VEHICLE DESCRIPTION: LIGHT DUTY PASSENGER MINIVANS WITH REMOTE RELEASE. THIS IS NOT A SAFETY RECALL. THERE HAS BEEN NO DETERMINATION THAT A SAFETY DEFECT EXISTS WITH THE MINIVAN LATCHES. CHRYSLER IS CONDUCTING A SERVICE CAMPAIGN TO REPLACE THE LIFTGATE LATCH ASSEMBLY OF THE AFFECTED MINIVANS. I... Read more

Consequence

IF THE LIFTGATE LATCH OPENS, OCCUPANTS CAN BE EJECTED RESULTING IN SIGNIFICANTLY INCREASED RISK OF INJURY OR DEATH.

Remedy

CHRYSLER DEALERS WILL REPLACE THE LIFTGATE LATCH WITH A NEW STRONGER LATCH ASSEMBLY WITHOUT CHARGE. CHRYSLER BEGAN NOTIFYING OWNERS OF THESE VEHICLES IN MARCH 1996.

689,656 vehicles affected

Manufacturer: CHRYSLER CORPORATION

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS

Defect Description

THE ANTI-LOCK BRAKE SYSTEM HIGH PRESSURE PUMP MAY BE POROUS WHICH WILL RESULT IN BRAKE FLUID LEAKAGE.

Consequence

FLUID LEAKAGE EVENTUALLY CAUSES THE LOSS OF BOTH THEANTI-LOCK BRAKE SYSTEM AND HYDRAULIC ASSIST FOR THE BRAKE SYSTEM, RESULTING ININCREASED LIKELIHOOD OF BRAKE LOCKUP AND INCREASED STOPPING DISTANCES, WHICHCOULD RESULT IN A VEHICLE ACCIDENT.

Remedy

REPLACE THE ABS HIGH PRESSURE PUMP AND HIGH PRESSURE HOSE IF THE LAST SIX DIGITS OF THE BAR CODE LABEL ON THE PUMP ARE BETWEEN 052300 AND 059262.

10,492 vehicles affected

Manufacturer: CHRYSLER CORPORATION

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS

Defect Description

THE ANTI-LOCK BRAKE SYSTEM HIGH PRESSURE HOSE MAY LEAK OR DETACH AT ITS CRIMPED END FITTING RESULTING IN THE DISCHARGE OF HYDRAULIC FLUID.

Consequence

FLUID DISCHARGE EVENTUALLY CAUSES THE LOSS OF BOTH THEANTI-LOCK BRAKE SYSTEM AND HYDRAULIC ASSIST FOR THE BRAKE SYSTEM, RESULTING ININCREASED LIKELIHOOD OF BRAKE LOCKUP AND INCREASED STOPPING DISTANCES, WHICHCOULD RESULT IN A VEHICLE ACCIDENT.

Remedy

REPLACE THE ABS HIGH PRESSURE HOSE WITH A HOSE OF DIFFERENT DESIGN AND CONSTRUCTION.

80,000 vehicles affected

Manufacturer: CHRYSLER CORPORATION

Complaint Statistics

33 total complaints 2 crashes 1 injuries

Top Reported Components

Component	Complaints
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP	9
LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK	2
POWER TRAIN	2
POWER TRAIN:AUTOMATIC TRANSMISSION	2
ENGINE AND ENGINE COOLING:ENGINE	2
SEAT BELTS:FRONT:BUCKLE ASSEMBLY	1
TIRES	1
SEAT BELTS:FRONT:ANCHORAGE	1
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE	1
LATCHES/LOCKS/LINKAGES:DOORS:LATCH	1

Incident date: Jun 10, 1997

TL*THE CONTACT OWNS A 1991 CHRYSLER TOWN AND COUNTRY. WHILE THE VEHICLE WAS PARKED THE CONTACT NOTICED THE ABS WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT ALSO STATED THE ABS FUNCTION WAS CONSTANTLY ON WHICH MADE THE VEHICLE DIFFICULT TO DRIVE. THE DEALER STATED THE VEHICLE HAD P... Read more

Incident date: Sep 7, 2008

TL*THE CONTACT OWNS A 1991 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 65 MPH, A POP SOUND WAS SUDDENLY HEARD AND THE AIR BAG DEPLOYED. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE AND THEN TOWED TO THE DEALER. THE DEALER INSPECTED THE VEHICLE AND STATED THAT THE SEAT BELT SHORTED OUT. THE DEA... Read more

Incident date: Mar 20, 2007

TL*THE CONTACT OWNS A 1991 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 30 MPH, THE ABS FAILED TO OPERATE AND THE VEHICLE TOOK 20-30 ADDITIONAL FEET TO STOP. THE ABS LIGHT ILLUMINATED INTERMITTENTLY. WHILE AT THE DEALER ON FEBRUARY 15, 2008, THEY STATED THAT THERE WAS FAILURE WITH THE WIRING AND THE ... Read more

Incident date: Mar 20, 2007

Incident date: Oct 25, 2005

DT:THE CONTACT RECEIVED NHTSA RECALL, CAMPAIGN 96V099000 CONCERNING ABS BRAKES. WHILE PULLING OUT OF A PARKING SPACE THE ABS ACTIVATED. THE VEHICLE WAS STOPPED WITHOUT INCIDENT. THE VEHICLE WAS REPAIRED UNDER THIS RECALL. HOWEVER, THE BRAKES FAILED TWICE WITHIN A WEEK. THE VEHICLE WAS REPAI... Read more

Incident date: Aug 10, 2004

NHTSA RECALL 92V030000 CONCERNING BRAKE PUMP FAILURE. CONSUMER CONTACTED THE MANUFACTURER, AND WAS TOLD THAT VEHICLE WAS RECALLED, AND TO PROCEED TO THE DEALER FOR REPAIRS. CONSUMER HAD THE REPAIRS DONE, AND EXPERIENCED BRAKE FAILURE FOUR TIMES SINCE THE PUMP WAS REPLACED. ON EACH OCCASION ... Read more

Incident date: Apr 12, 2004

WHEN THE BRAKES ARE APPLIED THERE IS A DELAY BEFORE THE VEHICLE WILL STOP. *AK

Incident date: Sep 16, 2003

THE BRAKE PEDAL BECAME HARD WHEN THE DRIVER MADE A SUDDEN STOP WHICH RESULTED IN EXTENDED STOPPING DISTANCES. THE DEALERSHIP REPAIRED THE VEHICLE BUT THE PROBLEM STILL EXIST. *NLM

Incident date: Jun 13, 2003

LOSS OF BRAKES --CAR IS EQUIPPED WITH ANTILOCK BRAKES --THIRD SEPARATE INCIDENT. *NLM

Incident date: Apr 4, 2003

TREAD SEPARATION ON FIRESTONE TIRE. REPLACEMENT TIRES BOUGHT IN 1999, LOW MILEAGE VEHICLE 18000 MILES ON TIRES - TREAD IS EXCELLENT. SECOND FAILURE - PREVIOUS IN 2002. SUPREME SI P205 70R15 DOT HYMO 552 019. BAR CODE 08492. *JB

Incident date: Aug 6, 2001

NO SUMMARY LISTED FOR ABOV EVEHICLE. *AK

Incident date: Aug 6, 2001

VEHICLE EXPERIENCED 3 EPISODES OF COMPLETE ABS FAILURE WHILE DRIVING, THE MANUFACTURER REFUSED TO RECTIFY THE PROBLEM UNDER RECALL 96V-099. *AK

I'M TRYING SO HARD TO GET A DATABASE OF THE HISTORY OF RECALLS FOR MY CAR WITHOUT LUCK .CAN YOU HELP THANKS. NO SAFETY DEFECT LISTED. *AK

Incident date: Dec 25, 2000

WHILE CLOSING SLIDING DOOR, DOOR CAME COMPLETELY OFF WITHOUT WARNING. MANUFACTURER NOTIFIED, AND GAVE CONSUMER A FILE # 8125457 CONCERNING INCIDENT. *AK

Incident date: Nov 9, 2000

VEHICLE SMELLED LIKE GASOLINE INSIDE OF VEHICLE. FUEL RAIL WAS DEFECTIVE. CONSUMER HAD A MECHANIC LOOK AT IT, AND WHEN HE LIFTED HOOD UP THERE WAS GASOLINE SPILLED ALL OVER ENGINE. DEALERSHIP WAS AWARE. *AK

Incident date: Apr 13, 1999

ON TWO OCCASIONS ENGINE BELT CAME OFF, REASON UNKNOWN. DEALER/MANUFACTURER WERE NOT NOTIFIED AT THIS TIME.*AK *SB

Incident date: Nov 12, 1998

WHEN GETTING OUT OF THE VEHICLE DOOR'S WILL AUTOMATICALLY LOCK THE CONSUMER OUT OF THE VEHICLE. *AK

THERE IS AN OIL LEAK COMING FROM THE VEHICLE. ALSO, THE FRONT DOOR WON'T CLOSE, IS BROKEN AND AIR IS COMING INTO THE CRACKS OF THE DOOR. IN ADDITION, SEAT BELT ISN'T WORKING PROPERLY/VEHICLE WILL CUT OFF WITHOUT ANY PRIOR WARNING, AND CONSUMER HAS TO GET A JUMP/LIGHT KEEPS COMING ON AND OFF, AND D... Read more

Incident date: Jan 27, 1998

SEAT BELT RECALL WORK DENIED DUE TO MILEAGE.

VEHICLE STARTED TO OVERHEAT, BLOWING WHITE SMOKE & THEN STALLED. TOOK VEHICLE TO DEALER. WAS TOLD ENGINE HEAD GASKET CRACKED. MECHANIC PUT A GASKET ON ENGINE HEAD, BUT DID NOT REPLACE ENGINE. TRANSMISSION WAS REPLACED DUE TO FAILURE, SEALS WERE LEAKING. ENGINE PROBLEM STILL EXISTS.

TRANSMISSION REPLACED TWICE.

GOODYEAR TIRES WERE REPLACED TWICE.

Incident date: Apr 21, 1997

SEAT BELT DISLODGES WHILE IN USE.

Incident date: Dec 10, 1996

RECALL RELATED, 96V099, VEHICLE INVOLVED IN SIDE COLLISION, IMPACT POSITION, SPEED 35MPH, ABS BRAKE FAILURE, REAR PASSENGER SIDE WHEEL OFF HWY, APPLIED BRAKES AND PEDAL WENT TO THE FLOOR. *AK *JB

Crash

Incident date: Mar 30, 1995

SPEEDOMETER INOPERATIVE. *SD

Incident date: Mar 30, 1995

SPEEDOMETER INOPERATIVE. *SD

Incident date: Jul 24, 1995

CROSSING THE HIGHWAY AND HIT BY OTHER VEHICLE ON SIDE LEFT REAR TAIL GATE POPPED OPEN AND RIDERS WERE EJECTED. TT

Crash 1 injured

Incident date: Jul 20, 1995

THE ABS BRAKING SYSTEM FAILED. TT

Incident date: Feb 3, 1995

WAS DRIVING THE REAR HATCH LATCH CAME OPEN NO ONE WAS HURT. TT

Technical Service Bulletins — 1991 CHRYSLER TOWN AND COUNTRY

50 manufacturer communications from 46 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

Component	Bulletins
103000 POWER TRAIN:AUTOMATIC TRANSMISSION	6
110000 ELECTRICAL SYSTEM	5
145000 AIR BAGS:ON-OFF SWITCH ASSEMBLY	4
220000 SEATS	3
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL	3
180000 VEHICLE SPEED CONTROL	3
350000 EQUIPMENT	3
114000 ELECTRICAL SYSTEM:WIRING	2

114000 ELECTRICAL SYSTEM:WIRING

Return: Wiring Assy - Engine You have been identified as either having stock, or have stock in transit to your dealership. Please return stock packaged before 2016/07/31 (31 July, 2016)of follow ing part numbers:68176457AF, 68176459AF. P

120000 LIGHTING (PWS)

05182535AD - Lamp Assy ?Tail Light LT You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 05182535AD . See attachments for identifying suspect stock. Pl

350000 EQUIPMENT

Inspect and Return: Trim Cover Assy - A-Pillar Rt/Lt You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part numbers: 1ZA04DX9AE, 1ZA05DX9AE. See attachments for id

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Warranty Operations Newsletter Updates from Warranty Operations

350000 EQUIPMENT

CBXDP361AA Return: Spacer Kit - Visor You have been identified as either having stock, or have stock in transit to your dealership. Please return stock of part number CBXDP361AA. Replacement part number is CBXDP361AB w hich is in stock a

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Return: Lamp Assy - CHMSL& Cargo Light You have been identified as either having stock, or have stock in transit to your dealership. Please return all stock of follow ing part numbers:55372082AE, 55372082AD, 55372082AC, 55372082AB, 553720

110000 ELECTRICAL SYSTEM

Inspect and Return: Solenoid Module - Transmission You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of follow ing part numbers:52120000AA, 52119435AF, 05078709AB. S

117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

1NT30XDVAC - Inspect and Return: Panel - Instrument Panel You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 1N T30XDVAC. See attachments for identifyin

110000 ELECTRICAL SYSTEM

P/N CBSZR068AA: Inspect & Return: Module Kit - Occupant Restraint You have been identified as either having stock, or have stock in transit to your dealership. Please return part number CBSZR068AA as per the QIR attached. Replacement par

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Warranty Operations Newsletter Updates from Warranty Operations

110000 ELECTRICAL SYSTEM

SUBJECT REGARDING AIRBAG / CLOCK SPRING SERVICE FOR VARIOUS MODELS INCLUDING 2002 MODEL YEAR JEEP LIBERTY. *TT

110000 ELECTRICAL SYSTEM

SUBJECT REGARDING WIRE SPLICE REPAIRS. *SB

220000 SEATS

SUBJECT REGARDING CHILD SEAT TETHER ANCHORS. *TT

140000 AIR BAGS

SUBJECT REGARDING NON-DEPLOYED AIRBAG HANDLING PROCEDURES. *TT

220000 SEATS

SUBJECT REGARDING CHILD SEAT TETHER ANCHORS. *TT

114000 ELECTRICAL SYSTEM:WIRING

THIS BULLETIN PROVIDES A REVISED WIRE SPLICE PROCEDURE AND RELATED PARTS. *TT

145000 AIR BAGS:ON-OFF SWITCH ASSEMBLY

DAIMLERCHRYSLER CORPORATION IS NOW OFFERINB AIRBAG ON / OFF SWITCHES FOR SELECTED VEHICLES. *TT

162000 STRUCTURE:BODY

SUBJECT ON THE CHILD SEAT TETHER ANCHORS. *MJS

103000 POWER TRAIN:AUTOMATIC TRANSMISSION

THIS BULLETIN ANNOUNCES THE AVAILABILITY AND INSTALLATION OF A RESUABLE AUTOMATIC TRANSMISSION OIL PAN GASKET. *TT

220000 SEATS

INFORMATION ON CHILD SEAT TETHER ANCHORS. *TT

180000 VEHICLE SPEED CONTROL

CONDITIONS WITH INTERMITTENT LOSS OF SPEED CONTROL. *TT

103000 POWER TRAIN:AUTOMATIC TRANSMISSION

SUBJECT REGARDING REUSABLE AUTOMATIC TRANSMISSION OIL PAN GASKET. *TT

145000 AIR BAGS:ON-OFF SWITCH ASSEMBLY

SUBJECT REGARDING AIRBAG ON - OFF SWITCHES. *YC

136300 VISIBILITY:WINDSHIELD WIPER/WASHER:LINKAGES

A 30 DAY WINDSHIELD WIPER PIVOT SURVEY. *AK

136000 VISIBILITY:WINDSHIELD WIPER/WASHER

A 30 DAY WINDSHIELD WIPER PIVOT SURVEY. *AK

145000 AIR BAGS:ON-OFF SWITCH ASSEMBLY

SUBJECT REGARDING THE AIRBAG ON-OFF SWITCHES. *YC

145000 AIR BAGS:ON-OFF SWITCH ASSEMBLY

DISCUSSION ON AIRBAG ON- OFF SWITCHES FOR SELECTED VEHICLES *AK

106000 POWER TRAIN:AXLE ASSEMBLY

SUBJECT ON DELAYED TRANSAXLE ENGAGEMENT. *AK

353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

INFORMATION ON INSTALLATION OF RADIO TRANSMITTING EQUIPMENT. *AK

140000 AIR BAGS

AUTHORIZED AIRBAG DEACTIVATION FOR MEDICAL NECESSITY. *YC

110000 ELECTRICAL SYSTEM

INFORMATION REGARDING NHTSA AUTHORIZED AIRBAG DEACTIVATION FOR MEDICAL NECESSITY. *NLM

102000 POWER TRAIN:MANUAL TRANSMISSION

INFORMATION ON 41TE/42LE SERVICE INFORMATION. *NLM

062000 ENGINE AND ENGINE COOLING:COOLING SYSTEM

VARIOUS CAR OWNER'S HAVE EXPRESSED INTEREST IN USING ENGINE COOLANTS MADE WITH PROPYLENE GLYCOL INSTEAD OF ETHYLENE GLYCOL. *YC

060000 ENGINE AND ENGINE COOLING

CONCERNS WITH ENGINE COOLANT USAGE. *NLM

103000 POWER TRAIN:AUTOMATIC TRANSMISSION

CONCERNS WITH 41TE/42LE TRANSAXLE SHUDDER DURING AN EMCC (ELECTRONICALLY MODULATED CONVERTER CLUTCH) SHIFT. *NLM

102000 POWER TRAIN:MANUAL TRANSMISSION

CONDITION WITH TRANAXLE SHUDDER DURING A 3RD GEAR TO 3RD GEAR PARTIAL EMCC ( ELECTRONICALLY MODULATED CONVERTER CLUTCH) ENGAGEMENT, 3RD GEAR PARTIAL EMCC TO 4TH GEAR PARTIAL EMCC ENGAGEMENT, OR 4TH GEAR TO 4TH GEAR EMCC ENGAGEMENT. *YC

061000 ENGINE AND ENGINE COOLING:ENGINE

VEHICLES WITH 3.0L ENGINES - INTAKE VALVE DEPOSITS - DRIVEWAY DIE OUT, ROUGH IDLE, LACK OF POWER, SAGS OR HESITATION. *TW

161000 STRUCTURE:FRAME AND MEMBERS

DIFFICULT TO CLEAN LIGHT COLORED "CHALKY" RESIDUE FROM PLASTIC BODY COMPONENTS THAT ARE MOLDED IN BLACK. *TW

180000 VEHICLE SPEED CONTROL

BULLETIN SUPERSEDES TECHNICAL SERVICE BULLETIN 08-16-95, DATED APR. 14, 1995. IF THE VEHICLE OPERATOR **REPEATEDLY** PRESSES AND RELEASES THE SET BUTTON WITH THEIR FOOT OFF OF THE ACCELERATOR (A 'LIFT FOOT SET' TO BEGIN SPEED CONTROL OPER

103000 POWER TRAIN:AUTOMATIC TRANSMISSION

UNKNOWN

180000 VEHICLE SPEED CONTROL

CRUISE CONTROL OVERSHOOT/UNDERSHOOT DURING INITIAL SET SPEED SELECTION. *TW

063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM

EXHAUST NOISE WHEN ACCELERATING OR WHEN VEHICLE IS UNDER MODERATE LOAD. *TW

103000 POWER TRAIN:AUTOMATIC TRANSMISSION

HARSH TRANSAXLE SHIFTS. *T2W

105000 POWER TRAIN:DRIVELINE

HARSH TRANSAXLE SHIFTS. *TW

061110 ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS

SERPENTINE BELT COMES OFF PULLEYS. *TW

138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

LOW HEATER PERFORMANCE. *TW

116200 ELECTRICAL SYSTEM:IGNITION:MODULE

PCM NOT PROPERLY DISENGAGING A/C CLUTCH VIA THE RELAY ALSO THE PCM MAY NOT ENERGIZE THE A/C CLUTCH RELAY. *TW

103000 POWER TRAIN:AUTOMATIC TRANSMISSION

IMPROVED TRANSMISSION SHIFT QUALITY. *TW

162300 STRUCTURE:BODY:DOOR

REVISED SLIDING DOOR CENTER AND LOWER TRACK OVER-TRAVEL STOPS. *TW

NHTSA Safety Investigations — CHRYSLER TOWN AND COUNTRY

Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.

PE — Closed — Model Year: 2016

Sliding Doors Inoperative

The Office of Defects Investigation (ODI) opened PE21-016 on July 7, 2021, to investigate 364 complaints alleging that one or both sliding doors on 2016 Model Year (MY) Grand Caravan or Town and Country vehicles could not be opened. The door(s) could not be opened using the mechanical handle or elec... tronic remote switches. Many of the complaints described having to remove passengers seated in the rear of vehicles through the front doors, the second sliding door (if it was operational), the window, or the car?s rear hatch. The complainants have expressed concerns that if the sliding door(s) cannot be opened in the event of an emergency or crash, it could trap passengers or delay their egress.On June 4, FCA published TSB# 23-017-20 instructing dealers to replace the door lock actuator instead of the entire door latch assembly on the subject vehicles when consumers complained about either one or both of the sliding door locks not functioning and/or emitting a loud buzzing noise during lock/unlock operation. On June 16, 2021, FCA approved a Quality Warranty Extension for fifteen years/150,000 miles from the vehicle's in-service date for sliding door lock actuators on vehicles built between May 1, 2015, through January 9, 2017. FCA has started notifying owners about the new program. FCA will provide reimbursement for owners who previously paid for sliding door repairs.Consumers whose sliding doors are inoperative will have the opportunity to have their vehicle diagnosed, and if a fault is identified, have the sliding door actuator repaired at no charge.Analysis of the FCA IR response and ODI complaint data found that the majority (96%) of sliding door failures occurred prior to the calendar year 2020 when the subject vehicles had approximately 4 years in service. At the time of the closing of this investigation, 99% of the subject vehicles are passed the age where failures typically occur. The number of new reports has been decreasing since 2020 and further reduced following the FCA Warranty Extension program. ODI found that prior to a failure of the sliding door(s) there is normally a loud buzzing noise/sound generated that alerts the operator to the actuator starting to wear out.ODI has not identified any crashes or injury allegations due to the sliding door being inoperable on the subject vehicles following nearly six years of exposure. ODI will continue to monitor complaints received for the incidence of sliding doors becoming inoperative.Accordingly, the investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist, and the agency reserves the right to take additional action if warranted by new circumstances.For a complete summary of this investigation and related consumer complaints, please see attached closing resume document.Read more

PE — Closed — Model Year: 2014

Interior Vehicle Fire

On August 6th, 2020, the Office of Defects Investigation (ODI) opened this Preliminary Evaluation (PE20-012) to investigate alleged thermal events, and/or vehicle fires originating at the charge hub in 2014 Chrysler Town and Country minivans manufactured by Fiat Chrysler Automobiles (FCA). While the... Read more

DP — Closed — Model Year: 2008

Totally Integrated Power Module Failure

In a letter dated August 21, 2014, the Center for Auto Safety (CAS) petitioned the National Highway Traffic Safety Administration (NHTSA) to initiate a defect investigation of alleged failures associated with the Totally Integrated Power Module (TIPM) installed in Chrysler SUV?s, trucks, and vans be... ginning in the 2007 model year. The petitioner alleges that TIPM defects may result in engine stall, airbag non-deployment, failure of fuel pump shutoff resulting in unintended acceleration, fire, and other symptoms. On September 25, 2014, the Office of Defects Investigation (ODI) opened DP14-004 to evaluate the petition for a grant or deny decision. ODI analyzed complaint data provided by CAS as well as complaints submitted to ODI from consumers. In total, there were 296 complaints submitted by the petitioner in the original petition and five supplements, including 271 complaints related to the subject vehicles equipped with TIPM-7. Approximately 3 percent of CAS complaints are related to vehicles equipped with TIPM-6 and ODI?s review of these complaints did not identify any safety defect trends. ODI conducted a detailed review of complaints narratives submitted by CAS and consumers including careful analysis of vehicle repair histories, warranty claims obtained from the manufacturer and any available Customer Assistance Inquiry reports (CAIR). Analysis of the field data indicated that MY2011-2013 Jeep Grand Cherokee and Dodge Durango vehicles exhibited significantly higher complaint rates related to fuel pump relay (FPR) failures than other subject vehicles. In a September 3, 2014 letter to NHTSA, Chrysler submitted a Defect Information Report (DIR) identifying a defect in the FPR within the TIPM-7 which can result in a no start or stall condition in approximately 188,723 model year (MY) 2011 Jeep Grand Cherokee (WK) and Dodge Durango (WD) vehicles manufactured from January 5, 2010 through July 20, 2011 (14V-530).In a February 24, 2015 letter, Chrysler submitted a second DIR expanding the scope of the FPR defect condition to include an additional 338,216 MY 2012 through 2013 Jeep Grand Cherokee vehicles manufactured from September 17, 2010 through August 19, 2013 and MY 2012 through 2013 Dodge Durango vehicles manufactured from January 18, 2011 through August 19, 2013 (15V-115).ODI analysis of the CAS allegations of TIPM defects resulting in stall while driving, airbag non-deployment, unintended acceleration, fire and other faults identified a single defect condition related to 1 of over 60 different circuits in the TIPM assembly. The most common effect of this defect condition, related to the fuel pump relay, was a no-start concern, but it could also result in stall while driving (76 complaints). No valid evidence was presented in support of claims related to airbag non-deployment, unintended acceleration or fire resulting from TIPM faults and these claims were found to be wholly without merit based on review of the field data and design of the relevant systems and components.Except insofar as the petitioner's contentions relate to the defect condition addressed by the Chrysler recalls, the factual bases of the petitioner's contentions that any further investigation is necessary are unsupported. In our view, additional investigation is unlikely to result in a finding that a defect related to motor vehicle safety exists or a NHTSA order for the notification and remedy of a safety-related defect as alleged by the petitioner at the conclusion of the requested investigation. Therefore, in view of the need to allocate and prioritize NHTSA's limited resources to best accomplish the agency's safety mission, the petition is denRead more

DP — Closed — Model Year: 2003

Engine Stall After Refueling

This defect petition evaluates July 7, 2014 allegations from an owner of a model year (MY) 2007 Dodge Grand Caravan minivan that engine stall occurs in these vehicles without warning after refueling.The petitioner's vehicle is a Chrysler RS platform minivan.The RS platform includes MY 2003 through 2... 007 Dodge Grand Caravan, Dodge Caravan, Chrysler Town and Country and Chrysler Voyager minivans.NHTSA evaluated the petition by analyzing consumer complaints submitted to the Agency, analyzing field data, reviewing technical information provided in Chrysler's response to an Agency information request and testing an RS minivan identified by its owner as experiencing post-refuel engine stalls.After completing this evaluation, NHTSA has concluded that further investigation is unlikely to result in a finding that a defect related to motor vehicle safety exists.The stalls occurring in these vehicles only occur immediately after filling up the fuel tank and happen at low engine speeds. The failure rate is low, even after 8 to 13 years of the vehicles being in service, and there are no reports of crashes or injuries resulting from the stall condition.In the Agency's view, additional investigation is unlikely to result in finding the existence of a safety-related defect in the subject vehicles.Given the need to allocate and prioritize NHTSA's limited resources to best accomplish the Agency's safety mission, the petition is denied.This action does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency will take further action if warranted by future circumstances. More details concerning our review can be found in the Federal Register Notice for this action.The following 161 VOQs are included in the petition evaluation: 10209242, 10229468, 10240708, 10260923, 10275939, 10276532, 10296487, 10298175, 10328669, 10330144, 10346517, 10349789, 10354758, 10363689, 10372112, 10372368, 10372514, 10378031, 10379764, 10382938, 10387448, 10394063, 10398877, 10413918, 10418652, 10420924, 10427063, 10437525, 10445392, 10446902, 10470028, 10471249, 10473733, 10502231, 10503114, 10504260, 10509862, 10511988, 10512120, 10512385, 10512650, 10513147, 10538154, 10549841, 10551763, 10555188, 10555418, 10556754, 10565367, 10574012, 10574398, 10586555, 10587212, 10587559, 10593433, 10607841, 10607913, 10608922, 10615810, 10622468, 10628141, 10632112, 10632128, 10632172, 10632175, 10632231, 10632262, 10632266, 10632270, 10632305, 10632316, 10632326, 10632370, 10632385, 10632399, 10632492, 10632542, 10632765, 10632833, 10632928, 10633197, 10633281, 10633409, 10633421, 10633483, 10633507, 10637752, 10637804, 10637950, 10637975, 10638032, 10638289, 10638290, 10638401, 10638968, 10639218, 10639623, 10641157, 10641603, 10641614, 10641836, 10644339, 10644705, 10649713, 10649895, 10649932, 10650313, 10652590, 10653147, 10653783, 10654533, 10655226, 10658900, 10659679, 10660320, 10662588, 10662645, 10662662, 10663473, 10667056, 10667437, 10668081, 10668094, 10668131, 10668612, 10668969, 10668970, 10669584, 10669678, 10669729, 10669775, 10669866, 10669895, 10669992, 10670422, 10670506, 10676348, 10676732, 10677120, 10679795, 10679934, 10680057, 10680290, 10680342, 10680714, 10681512, 10682584, 10682906, 10683022, 10683114, 10683549, 10683620, 10683697, 10683743, 10689898, 10690761, 10691284, 10691556, 10691751, 10693061, 10694300Read more

RQ — Closed — Model Year: 2008

Air Bag Non-Deployment/Engine Stall

In March 2011 Chrysler submitted a defect information report for NHTSA Recall No. 11V139 declaring a defect condition that could cause the ignition key to inadvertently move from the RUN to the ACC position on model year (MY) 2010 Dodge Journey, Grand Caravan, and Chrysler Town and Country.The repor... t identified engine stalling as the defect consequence and cited customer complaints and warranty claims, as well as two rear-end collisions, as leading to the recall action.Chrysler determined that a defective WIN module, which is effectively the equivalent of the ignition switch, was the cause of the inadvertent key rotation, and that a new design WIN module would be installed as a remedy.In Spring 2014 ODI conducted outreach to major light vehicle manufacturers regarding ignition key position and its effect on air bag system availability.The outreach was conducted in connection with NHTSA Recall No. 14V047, a recent recall involving inadvertent ignition key rotation and subsequent air bag disablement in certain GM products.During discussions held in April 2014, Chrysler advised ODI that Chrysler air bag systems of this vintage, including the subject vehicles, revert to energy reserve when the ignition key moves to the ACC or OFF position, and that under energy reserve the air bags would only be available for a short period, approximately two tenths of a second (ODI notes this consequence was not identified in the 11V139 recall report).A review of the ODI consumer database conducted after the April 2014 discussions identified complaints alleging that MY 2008-2009 vehicles may have a similar defect as the MY 2010 vehicles, and that some MY 2010 consumers reported experiencing ignition key position concerns after the 11V139 recall remedy was applied.Accordingly this investigation was opened.In response to ODI?s information request letter, Chrysler reported that MY 2008-2009 subject vehicles used the same design WIN module as the recalled vehicles, and also identified 66 consumer reports and one non-injury crash incident potentially related to inadvertent ignition key rotation.Chrysler?s review of the MY 2010 remedy used in 11V139, which involved installation of a Trim Ring as opposed to replacement of the WIN module, showed the remedy did not adequately address ignition key position concerns, and in some use-cases could cause other systems to operate improperly (radio, instrument panel lighting, HVAC fan motor, etc.).Chrysler subsequently filed multiple defect information reports to 1) add the MY 2008-2009 Dodge Grand Caravan and Chrysler Town and Country, and the MY 2009 Dodge Journey to the original recall scope, and 2) stating that the complete WIN module would be replaced with a new design component in all recalled vehicles (including those that had the Trim Ring installed during 11V139).Chrysler?s report also advises of constrained remedy parts availability, see NHTSA Recall No. 14V373 for further details.Accordingly, the investigation is closed based on the recall action Chrysler is undertaking.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10584873, 10583399, 10573295, 10566365, 10546805, 10513060, 10509284, 10503121, 10496599, 10475027, 10456099, 10450629, 10443680, 10422766, 10410447, 10409269, 10402947, 10402751, 10402660, 10396943, 10394957, 10356632, 10315972Read more

EA — Closed — Model Year: 2005

Loss of headlight illumination

The subject vehicle (SV) population includes MY 2005-2006 vehicles built between March 2004 and December 2005 manufactured with a TRW supplied headlight switch assembly (HSA).The HSA was the primary focus of the investigation; earlier and later vehicles utilized different HSAs.Consumers complain tha... t the headlights in the subject vehicles do not illuminate when the HSA is turned on, or that the headlights extinguish while on (subject failure).No other driving lights are affected.The front marker, tail, and instrument lamps operate.Also, the high beams can be illuminated by holding the turn signal stalk in the up position.As reported by consumers, turning the HSA off and on typically corrects the failure.Initially the failures occur infrequently but they become progressively more frequent with age.Chrysler has indicated its intention to offer of an extended lifetime warranty on the HSA, so that consumers with this problem can have their HSA replaced at no charge when they begin experiencing the subject failure.Commencing sometime in early 2013, Chrysler will send letters to SV owners notifying them of the lifetime warranty.The SV headlight system design is essentially the same as that described in EA 05-009, which involved headlight anomalies in earlier model Chrysler minivans; refer to it to for additional information.The subject failure is caused by friction between the plastic cam and metal surfaces of the electrical contacts in the HSA, which results in the production of plastic particles (debris).Analysis shows that debris can collect on the electrical contact that controls the headlights, resulting in an open circuit and preventing the headlights from turning on.Subsequent operation of the HSA may temporarily displace the debris, at which time the headlights operate correctly.Lubricant was applied to the plastic cam beginning in December 2005, reducing debris production.Consequently, subsequent failure levels were lower.The report counts shown above include only those that involve the subject failure.Reports involving other failure modes which were identified have not been included either because they were not safety related, or if they were safety related, because there was no defect trend.The single crash event listed in the Failure Report Summary Table above involved a deer strike allegedly due to loss of headlights in February 2006.No injuries were reported in this crash.An April 2004 non-crash incident (?Other? above) involved a momentary loss of headlights.The consumer drove into a ditch, and one minor injury was alleged. The subject vehicles experienced a 2.2% warranty claim rate.While standing alone this would appear to be significant, a portion of these warranty claims likely involve other problems with the HSA unrelated to the subject failure.In view of the on road experience of drivers in rapidly restoring headlight illumination by turning the headlight switch off and on again, the rate and particularly the recent trend in problems with the switch, and Chrysler?s extended lifetime warranty coupled with the owner notification of that extended warranty, further investigation does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist, and the agency reserves the right to take additional action if warranted by new circumstances.Details on Chrysler?s lifetime HSA warranty extension for the SV population will be available in the public file for this investigation.Read more

PE — Closed — Model Year: 2005

Loss of Headlight Illumination

To date, ODI has interviewed several complainants who confirmed that the headlights fully extinguish, and remain extinguished, on an intermittent basis.In most cases this occurred while the vehicle was in motion.The occurrences do not show a repeatable pattern, and the problem occurs at a low freque... ncy, typically one or more weeks between failures.For this reason most complainants have not attempted diagnosis or repair of the problem, so the cause is unknown, and the problem continues to occur.In the cases where repairs have been attempted, which consisted mainly of headlight switch and body control module replacements, mixed success is reported.In interviews complainants advised ODI that they can usually toggle the headlight switch, or turn on the high beams by actuating the column stalk (pulling it upward), when the headlights unexpectedly turn off.Complainants report that toggling the switch is usually effective, and the high beams have always been available when the column is used.During the course of the interviews ODI was able to obtain a few suspect headlamp switches for further evaluation.No verifiable crashes or injuries have been identified in the vehicle owner complaints (VOQs).Chrysler notes that its complaints also include allegations of dimming or flickering of the headlights in addition to loss of headlamps, and that their analysis of available data indicates a declining trend occurring in the field.Chrysler data reports two alleged crash incidents; one where a consumers vehicle lost forward lighting and struck a deer, and one where a consumer alleged their lighting stopped working, causing them to depart the roadway and drive into a ditch.A minor injury is alleged in this second incident.Both incidents occurred several years ago, and neither allegation has been confirmed by ODI.ODI is upgrading this investigation to an Engineering Analysis (EA11-010) to continue its analysis of the alleged defect and its consequences, which will include additional analysis of consumer reports, their frequency and trend, and Chrysler's technical information for the headlight system and its components.Additionally testing will be conducted to evaluate possible root cause(s) of the alleged defect, and will include analysis of suspect components collected from the field, and/or assessment of subject vehicles that have reportedly experienced the condition.Read more

RQ — Closed — Model Year: 2005

FRONT AIR BAG CRASH SENSOR FAILURE

CHRYSLER WILL REPLACE THE FRAME RAIL-MOUNTED FRONT AIR BAG CRASH SENSORS IN APPROXIMATELY 312,442 MODEL YEAR (MY) 2005 AND 2006 CHRYSLER MINIVANS (RECALL 10V-008).THESE VEHICLES ARE EQUIPPED WITH FRONT CRASH SENSORS WITH ULTRADUR BRAND PLASTIC HOUSINGS AND STEEL BUSHINGS AND WERE BUILT BETWEEN JANUA... Read more

EA — Closed — Model Year: 2005

FRONT AIR BAG CRASH SENSOR FAILURE

DAIMLERCHRYSLER (DCC) WILL REPLACE THE FRAME RAIL-MOUNTED FRONT AIR BAG CRASH SENSORS IN APPROXIMATELY 270,958 MY 2005 DAIMLERCHRYSLER MINIVANS (NHTSA RECALL NO. 07V-192).THESE VEHICLES ARE EQUIPPED WITH FRONT CRASH SENSORS WITH BRASS BUSHINGS AND WERE BUILT BETWEEN APRIL 24, 2003 AND FEBRUARY 2, 20... Read more

PE — Closed — Model Year: 2005

FRONT AIR BAG CRASH SENSOR FAILURE

THE MODEL YEAR (MY) 2005 DAIMLERCHRYSLER (DC) MINIVANS HAVE THE NEW ADVANCED FRONTAL AIR BAG SYSTEMS WITH TWO FRONT CRASH SENSORS MOUNTED ON THE FRAME RAILS BEHIND THE FRONT BUMPER AND A MAIN CRASH SENSOR INSIDE THE AIR BAG CONTROL MODULE MOUNTED IN THE PASSENGER COMPARTMENT.ACCORDING TO DC, THE FRO... Read more

EA — Closed — Model Year: 2001

HEADLIGHT MALFUNCTION

OWNER REPORTS INDICATE ALLEGATIONS OF IMPROPER HEADLIGHT OPERATION OF ONE OR BOTH HEADLIGHTS.SOME REPORT INTERMITTENT OUTAGE OR DIMMING.MANY REPORT THAT THE CONDITION IS RANDOM; IT SOMETIMES DOES NOT REPEAT AND LASTS FOR A VERY SHORT DURATION. A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS ... Read more

PE — Closed — Model Year: 2001

HEADLIGHT MALFUNCTION

THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS INVESTIGATION AFTER RECEIVING REPORTS FROM CONSUMERS THAT THEIR HEADLIGHTS WOULD MALFUNCTION IN VARIOUS WAYS FROM FLICKERING TO COMPLETE NON-ILLUMINATION.HEADLIGHT OPERATION IS MONITORED BY THE VEHICLE'S BODY CONTROL MODULE (BCM) AND FRONT CONTRO... Read more

EA — Closed — Model Year: 2001

POWER LIFTGATE LATCH

THIS INVESTIGATION WAS OPENED AS PE04-054 REGARDING REPORTS OF ALLEGED POWER LIFTGATE (PLG) OPENING WHILE DRIVING.THE INVESTIGATION WAS UPGRADED ON NOVEMBER 22, 2004 BASED ON INFORMATION PROVIDED BY DAIMLERCHRYSLER CORPORATION (DCC) IN ITS SEPTEMBER 17, 2004 RESPONSE TO PE04-054. BY LETTER OF APRIL ... Read more

PE — Closed — Model Year: 2003

POWER LIFTGATE LATCH

THIS INVESTIGATION WAS OPENED ON JULY 30, 2004, BASED ON ODI CONSUMER COMPLAINTS ALLEGING UNWANTED OPENING OF THE VEHICLE'S POWER LIFTGATE (PLG) WHILE DRIVING.IN DAIMLERCHRYSLER CORPORATION (DCC)'S SEPTEMBER 17, 2004 RESPONSE TO ODI' S INFORMATION REQUEST LETTER, IT PROVIDED ADDITIONAL CONSUMER COMP... Read more

PE — Closed — Model Year: 2002

SPEAKER FIRE IN THE REAR OF THE VEHICLE

ON JULY 7, 2004, THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED A PRELIMINARY EVALUATION BASED ON CONSUMER COMPLAINTS ALLEGING AN INTERIOR VEHICLE FIRE STARTING IN THE AREA OF THE DRIVER SIDE REAR SPEAKER.DAIMLERCHRYSLER CORPORATION (DCC) INFORMED ODI THAT CONDENSATION FROM THE INSTRUMENT PANEL AI... Read more

EA — Closed — Model Year: 1998

DRIVER AIR BAG CLOCKSPRING FAILURE

THE DRIVER AIR BAG CLOCKSPRING CAN DEVELOP AN OPEN-CIRCUIT CONDITION RESULTING IN NONFUNCTIONAL DRIVER-SIDE FRONTAL AIR BAG, HORN, CRUISE CONTROL (IF EQUIPPED), AND/OR STEERING WHEEL RADIO CONTROL (IF EQUIPPED).IN ITS OCTOBER 5, 2004 LETTER TO NHTSA, DAIMLERCHRYSLER STATED THAT IT WILL CONDUCT A SAF... Read more

PE — Closed — Model Year: 1999

OVERHEATING OF SEAT HEATERS

ODI OPENED THIS INVESTIGATION BASED ON 24 COMPLAINTS ALLEGING THAT THE ELECTRICALLY HEATED DRIVER OR PASSENGER SEAT SPARKS/OVERHEATS.DAIMLERCHRYSLER BELIEVES THE FAILURE IS DUE TO ONE OF TWO FACTORS:THE STITCHING OPERATION ON THE SEAT COVER MAY CAUSE THE SEWING NEEDLE TO SEVER SOME STRANDS OF THE WI... Read more

RQ — Closed — Model Year: 1998

DRIVER AIR BAG CLOCKSPRING FAILURE

COMPLAINTS REPORT AIR BAG WARNING LIGHT ILLUMINATES, AND THIS MAY BE ACCOMPANIED WITH A NON-FUNCTIONING HORN AND/OR CRUISE CONTROL (IF EQUIPPED).THIS IS INDICATIVE OF AN OPEN-CIRCUIT CLOCKSPRING FAILURE (RESULTS IN NON-FUNCTIONING DRIVER'S AIR BAG), SIMILAR TO THE FAILURE CONDITION THAT WAS THE SUBJ... Read more

PE — Closed — Model Year: 2002

POWER STEERING HOSE FAILURE

PLEASE SEE ATTACHED REPORT.

PE — Closed — Model Year: 2002

FUEL TANK LEAK

EA — Closed — Model Year: 1996

AIR BAG CLOCKSPRING

There is no summary currently available

PE — Closed — Model Year: 1999

OVERHEATING OF FRONT SEAT HEATERS

ALLEGE THAT THE FRONT SEATS OVER HEAT AND SMOKE OR CATCH FIRE

PE — Closed — Model Year: 1996

AIR BAG CLOCKSPRING

There is no summary currently available

RQ — Closed — Model Year: 1993

STEERING WHEEL SEPARATION

There is no summary currently available

RQ — Closed — Model Year: 1996

DC MINIVAN FUEL INJECTOR RAIL LEAK

There is no summary currently available

EA — Closed — Model Year: 1996

POST COLLISION FUEL SYSTEM

PE — Closed — Model Year: 1996

POST-COLLISION FUEL SYSTEM INTEGRITY

There is no summary currently available

EA — Closed — Model Year: 1994

INADVERTENT AIR BAG DEPLOYMENTS

COMPLAINTS ALLEGE THAT THE FRONT AIR BAG (S) DEPLOYED INADVERTENTLY--IN MOST CASES WHILE STARTING THE VEHICLE.

PE — Closed — Model Year: 1994

INADVERTENT AIR BAG DEPLOYMENTS

COMPLAINTS ALLEGE THAT THE SUBJECT VEHICLES' AIR BAGS DEPLOYED INADVERTENTLY (IN MOST CASES WHEN STARTING THE VEHICLE).

EA — Closed — Model Year: 1992

FRONT WINDSHIELD WIPER

ALLEGED FAILURES OF WINDSHIELD WIPER SYSTEMS

EA — Closed — Model Year: 1991

SAFETY BELT ANCHORAGE FAILURES

There is no summary currently available

PE — Closed — Model Year: 1992

WINDSHIELD WIPER FAILURE

ALLEGED WINDSHIELD WIPERS FAIL WHILE IN USE

DP — Closed — Model Year: 1992

WINDSHIELD WIPER FAILURE

CFAS PETITIONED THE AGENCY TO CONDUCT A DEFECT INVESTIGATION ON WINDSHIELD WIPER FAILURE ON 1989 AND LATER CHRYSLER MODELS WHICH SHOULD INCLUDE, BUT NOT LIMITED TO SPIRIT/ACCLAIM: DYNASTY/NEW YORKER/LANDAU; LANCE/LEBARON; SHADOW/SUNDANCE; CARAVAN/VOYAGER.HOWEVER, BASED ON ODI'S COMPLAINT RECORDS, ON... Read more

EA — Closed — Model Year: 1996

FUEL TANK LEAKS

THIS ENGINEERING ANALYSIS WAS OPENED ON JANUARY 31, 1997 BASED ON INFORMATION GATHERED DURING PRELIMINARY EVALUATION (PE), PE96-051. THE PE WAS OPENED ON AUGUST 19, 1996, TO INVESTIGATE ALLEGATIONS OF FUEL LEAKAGE FROM THE AREA WHERE THE FUEL PUMP/SENDING UNIT JOINS THE FUEL TANK.FOR BREVIDY, THIS A... Read more

EA — Closed — Model Year: 1995

INTEGRATED CHILD SEAT BELT LOCKUP

THIS INVESTIGATION IS CLOSED.CHRYSLER CORPORATION HAS SUBMITTED A DEFECT INFORMATION REPORT IDENTIFYING A SAFETY DEFECT AND OUTLINING THE PROPOSED REMEDY.RECALL NUMBER 98V-185 HAS BEEN ASSIGNED TO THIS SAFETY RECALL.

EA — Closed — Model Year: 1991

ALLEGED REAR LIFTGATE SUPPORT FAILURE

THE RETAINER BOLT OF THE REAR LIFTGATE SUPPORT CYLINDERS MAY SHEAR RESULTING IN SUDDEN COLLAPSE OF THE REAR HATCH DOOR.

EA — Closed — Model Year: 1996

SLIDING DOOR LATCH FAILURE

ANALYSIS OF KNOWN INCIDENTS INDICATES A DECLINING TREND OVER THE LAST FIVE CALENDAR QUARTERS.EXTENSIVE TESTING OF INCIDENT VEHICLES HAS FAILED TO REPRODUCE OCCURRENCES OF FULL LATCH DISENGAGEMENT.NO FAILURE MODE WHICH COULD CAUSE A PROPERLY LATCHED DOOR TO LOSE FULL LATCH ENGAGEMENT WHILE DRIVING HA... Read more

SQ — Closed — Model Year: 1995

INTEGRATED CHILD SEAT BELT LOCKUP

ODI CONTINUES TO RECEIVE COMPLAINTS ALLEGING LATCHING/RETRACTOR MECHANISM PROBLEMS.CHRYSLER'S ASSESSMENT OF THE PROBLEM INDICATES THAT OWNERS OF THE VEHICLES ARE NOT ADHERING TO THE CLEANING REQUIREMENTS FOR THE SEAT.THE SEAT APPEARS TO MALFUNCTION IF CRUMBS OF FOOD OR BEVERAGE RESIDUE ACCUMULATES O... Read more

PE — Closed — Model Year: 1996

FUEL LEAKS FROM THE GAS TANK

ANALYSIS TO DATE INDICATES THAT SOME OF THE SUBJECT VEHICLESCONTINUE TO EXPERIENCE FUEL LEAKS FROM THE FUEL TANK AT THE SENDING UNIT INTERFACE.MOST OFTEN THE LEAK INVOLVES THE O-RING SEAL.

PE — Closed — Model Year: 1996

SLIDING DOOR LATCH FAILURE

CHRYSLER MAINTAINS THAT THE COMMON FACTOR CONTRIBUTING TO KNOWN SLIDING DOOR OPENING INCIDENTS IS PRIOR INCORRECT DEALER LATCH ADJUSTMENT.CHRYSLER ATTRIBUTES THIS PROBLEM TO AN INACCURATE SERVICE MANUAL PROCEDURE - SLIDING DOOR LATCH/LOCK CONTROL, REMOVAL AND INSTALLATION.CHRYSLER FURNISHED INFORMAT... Read more

PE — Closed — Model Year: 1991

ALLEGED REAR LIFTGATE SUPPORT FAILURE

THE RETAINER BOLT OF THE REAR LIFT GATE SUPPORT CYLINDERS MAY SHEER RESULTING IN THE SUDDEN COLLAPSE OF THE REAR HATCH DOOR.

PE — Closed — Model Year: 1991

SAFETY BLT LATCH OPERATION

There is no summary currently available

PE — Closed — Model Year: 1996

FUEL LEAKEAGE FROM ROLLOVER VALVE

There is no summary currently available

EA — Closed — Model Year: 1991

STEERING WHEEL SEPARATION

AFTER AN EXTENSIVE INVESTIGATION AND ANALYSIS, CHRYSLER HAS IDENTIFIED THE DEFECT AS A FATIGUE FAILURE, ORIGINATION IN THE HEAT AFFECTED REGION OF THE PROJECTION WELDS OF THE STEERING WHEEL HUB TO STEERING WHEEL ARMATURE ATTACHMENT.THE HUB IS THE PORTION OF THE STEERING WHEEL ASSEMBLY THAT CONNECTS ... Read more

EA — Closed — Model Year: 1991

ABS BRAKING SYSTEM FAILS

There is no summary currently available

PE — Closed — Model Year: 1991

ABS BRAKING SYSTEM FAILS

There is no summary currently available

EA — Closed — Model Year: 1984

LIFTGATE LATCHES

LIFTGATE LATCHES IN THE SUBJECT VEHICLES HAVE FAILED IN LOW AND MODERATE SPEED IMPACTS RESULTING IN OCCUPANT EJECTIONS, INJURIES, AND FATALITIES.THERE ARE TWO FAILURE MODES ASSOCIATED WITH LATCH FAILURE: FORK BOLT-DETENT LEVER BYPASS, AND INERTIAL UNLATCHING.NHTSA ANALYSES OF CHRYSLER AND PEER MINIV... Read more

PE — Closed — Model Year: 1992

REAR HATCH LATCH FAILURE

There is no summary currently available

PE — Closed — Model Year: 1991

MELTED THROTTLE CABLES

There is no summary currently available

EA — Closed — Model Year: 1992

REAR WINDOW SHATTERING

There is no summary currently available

PE — Closed — Model Year: 1991

ABS CONTROL FAILURE

There is no summary currently available

CHRYSLER TOWN AND COUNTRY — All Years Overview

Complete safety history for the CHRYSLER TOWN AND COUNTRY across all model years (1967–2018).

194 Total Recalls

19,043 Total Complaints

51 Investigations

643 Reported Crashes

428 Reported Fires

41 Reported Deaths

CHRYSLER TOWN AND COUNTRY — Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year	Recalls	Complaints
2018	1	0	View
2017	1	2	View
2016	5	664	View
2015	4	504	View
2014	4	880	View
2013	4	930	View
2012	5	863	View
2011	3	1,108	View
2010	5	2,423	View
2009	6	1,081	View
2008	7	2,878	View
2007	2	291	View
2006	4	569	View
2005	7	1,154	View
2004	6	219	View
2003	6	336	View
2002	8	518	View
2001	7	606	View
2000	7	378	View
1999	9	485	View
1998	10	397	View
1997	9	546	View
1996	12	1,411	View
1995	4	75	View
1994	6	198	View
1993	10	273	View
1992	10	167	View
1991 (current)	10	33
1990	4	16	View
1989	2	1	View
1988	2	0	View
1987	2	0	View
1986	3	3	View
1985	2	0	View
1984	2	1	View
1983	0	2	View
1982	1	0	View
1975	2	0	View
1974	1	0	View
1967	1	1	View

Other CHRYSLER Models

Model	Recalls	Complaints
PACIFICA	150	10,200	View
SEBRING	114	4,101	View
300	112	6,460	View
VOYAGER	82	320	View
CIRRUS	53	1,232	View
LEBARON	48	837	View
200	47	6,930	View
NEW YORKER	44	1,035	View