EQUIPMENT
Defect Description
CURT MFG IS RECALLING CERTAIN CLASS 3 RECEIVER HITCHES, P/N 13347, SOLD AS AFTERMARKET EQUIPMENT FOR USE ON 1997-2007 CHRYSLER TOWN AND COUNTRY VANS, 1996-2007 DODGE CARAVANS, AND 1996-2004 PLYMOUTH VOYAGER VANS. WHEN THE HITCH IS LOADED TO THE MAXIMUM RATING, THE HITCH MAY FRACTURE OR BREAK AT THE
... BEND LOCATION WHERE THE MAIN BODY OF THE HITCH MEETS THE HITCH MUFFLER STRAP.Read moreConsequence
IF THE AREA IN QUESTION FRACTURES OR BREAKS, THIS COULD CAUSE AN UNSTABLE DRIVING CONDITION, POSSIBLY RESULTING IN A CRASH.
Remedy
CURT MFG WILL NOTIFY OWNERS OF RECORD AND WILL REPLACE THE HITCH FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING AUGUST 2010. OWNERS MAY CONTACT CURT MFG AT 1-715-831-8713.
6,686 vehicles affected
Manufacturer: CURT MFG. INC.
VISIBILITY:GLASS, SIDE/REAR
Defect Description
CERTAIN CURVED TEMPERED REPLACEMENT GLASS MANUFACTURED BY HANGZHOU SAFETY GLASS LTD AND SUPPLIED TO SAFELITE BY AUTO TEMP INC., IDENTIFIED AS DOT-430, AND SOLD FOR USE ON CERTAIN DOMESTIC AND FOREIGN VEHICLES MAY NOT BREAK INTO SMALL PIECES AS EXPECTED OF TEMPERED GLASS AND FAILS TO CONFORM TO FEDER
... AL MOTOR VEHICLE SAFETY STANDARD NO. 205, "GLAZING MATERIALS."Read moreConsequence
IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT(S) MAY BE SERIOUSLY INJURED BY SHATTERED GLASS.
Remedy
SAFELITE WILL NOTIFY ITS RETAIL CUSTOMERS AND REPLACE THE GLASS FREE OF CHARGE. RETAIL CUSTOMERS CAN CONTACT SAFELITE TOLL FREE AT 1-888-843-2906. SAFELITE WILL NOTIFY ITS WHOLESALE CUSTOMERS AND REIMBURSE WHOLESALE CUSTOMERS FOR CURRENT INVENTORY AND AT A SPECIFIED RATE FOR REPLACING THEIR CUSTOMER
... 'S GLASS. WHOLESALE CUSTOMERS CAN CONTACT SAFELITE'S WHOLESALE DIVISION, SERVICE AUTOGLASS TOLL FREE AT 1-888-246-6298. THE RECALL BEGAN ON JANUARY 15, 2008.Read more1,657 vehicles affected
Manufacturer: SAFELITE FULFILLMENT, INC.
SERVICE BRAKES, HYDRAULIC
Defect Description
CERTAIN AFTERMARKET BRAKE HYDRAULIC MASTER CYLINDERS SOLD AS REPLACEMENT BRAKE CYLINDERS FOR CERTAIN FORD, DAIMLERCHRYSLER, AND JEEP PASSENGER VEHICLES. THESE BRAKE CYLINDERS WERE SOLD UNDER THE BRAND NAMES OF NAPA, RAYBESTOS, AIMCO, AC DELCO, CARQUEST, BENDIX, AND WAGNER. ONLY PRODUCTS THAT WERE
... MANUFACTURED FROM JULY 27, 2005 THROUGH JANUARY 17, 2006 (DATE CODES 0529 THROUGH 0602) ARE SUBJECT TO THIS RECALL. WHEN SUBJECT TO VERY COLD TEMPERATURES, AN INTERNAL SEAL IN THE MASTER CYLINDER COULD LOSE FLEXIBILITY AND MAY CAUSE BRAKE FLUID TO LEAK.Read moreConsequence
LOSS OF BRAKE FLUID CAN LEAD TO A DECREASE IN BRAKE LINE PRESSURE AND AN INCREASE IN STOPPING DISTANCE, WHICH CAN RESULT IN A VEHICLE CRASH.
Remedy
AFFINIA (BRAKE PARTS, INC.) WILL REPLACE THE SUBJECT BRAKE HYDRAULIC MASTER CYLINDERS FREE OF CHARGE. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS CAN CONTACT AFFINA GROUP CUSTOMER SERVICE AT 1-800-323-0354.
7,440 vehicles affected
Manufacturer: BRAKE PARTS, INC.
AIR BAGS
Defect Description
ON CERTAIN MINIVANS, THE DRIVER'S AIR BAG MAY BECOME DISABLED DUE TO A FAILURE OF THE CLOCKSPRING, WHICH IS LOCATED IN THE HUB OF THE STEERING WHEEL.
Consequence
THIS CONDITION WILL MANIFEST ITSELF THROUGH ILLUMINATION OF THE AIR BAG WARNING LAMP, AND COULD EVENTUALLY RESULT IN A DRIVER'S AIR BAG OPEN CIRCUIT, IF THE PART IS NOT REPLACED IN A REASONABLE AMOUNT OF TIME.
Remedy
DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY ON ALL COVERED VEHICLES WITH 70,000 MILES OR LESS. FOR THOSE VEHICLES WITH MORE THAN 70,000 MILES, DAIMLERCHRYSLER WILL OFFER AN EXTENDED LIFETIME WARRANTY UNDER WHICH IT WILL REPLACE THE CLOCKSPRING AT NO CHARGE IF IT FAILS. DAIMLERCHRYSLER WILL ALSO
... REIMBURSE OWNERS WHO HAVE PAID TO HAVE THE CLOCKSPRING REPLACED ON THEIR VEHICLES. THE RECALL BEGAN ON OCTOBER 12, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.Read more955,344 vehicles affected
Manufacturer: DAIMLERCHRYSLER CORPORATION
FUEL SYSTEM, GASOLINE
Defect Description
CERTAIN AFTERMARKET REPLACEMENT FUEL FILTERS, MODELS WIX FILTER PART NUMBERS 33576, 33577, 33734; NAPA FILTER PART NUMBERS 3576, 3577, 3734; AND CARQUEST FILTER PART NUMBERS 86576, 86577, 86734 USED ON 1996-2000 DAIMLERCHRYSLER TOWN & COUNTRY, DODGE CARAVAN, AND PLYMOUTH VOYAGER VEHICLES, CAN CAUSE
... THE FUEL LINES TO LEAK.Read moreConsequence
A POSSIBLE FIRE CAN OCCUR IN THE PRESENCE OF AN IGNITION SOURCE.
Remedy
WIX WILL NOTIFY ITS CUSTOMERS AND REPLACE THE FUEL FILTERS FREE OF CHARGE. NOTE: THIS DOES NOT INVOLVE ANY PRODUCTS MANUFACTURED BY THE DAIMLERCHRYSLER CORP. NOR ANY DAILMERCHRYSLER DEALERS. OWNER NOTIFICATION IS EXPECTED TO BEGIN DURING NOVEMBER 2003. OWNERS WHO DO NOT RECEIVE THE FREE REMEDY
... WITHIN A REASONABLE TIME SHOULD CONTACT WIX AT 704-864-6711.Read more68,563 vehicles affected
Manufacturer: WIX FILTERATION PRODUCTS DIVISION
EQUIPMENT
Defect Description
AFTERMARKET REPLACEMENT FUEL FILTERS MANUFACTURED BETWEEN SEPTEMBER 17, 2002, AND JANUARY 20, 2003, SOLD UNDER THE BRAND NAMES LISTED ABOVE. THE FILTER MAY EXPERIENCE MALFUNCTION OF THE QUICK CONNECTOR EITHER BLOCKING FUEL FLOW TO THE ENGINE OR CAUSING A FUEL LEAK. THIS DOES NOT INVOLVE ANY PRODU
... CTS MANUFACTURED BY THE DAIMLERCHRYSLER CORP. NOR ANY DAILMERCHRYSLER DEALERS.Read moreConsequence
IF THIS CONDITION OCCURRED WHILE THE VEHICLE IS IN MOTION, THE ENGINE COULD STALL. ALSO, IN THE PRESENCE OF AN IGNITION SOURCE, THE FUEL LEAK COULD RESULT IN A VEHICLE FIRE.
Remedy
AFTERMARKET REPLACEMENT FUEL FILTERS FOR 1995-2000 SHORT WHEELBASE CHRYSLER TOWN & COUNTRY, PLYMOUTH VOYAGER AND DODGE CARAVAN MINIVANS PART NO. 18232 AND DATE CODE 0237, 0249, OR 0252. REPLACEMENT FUEL FILTERS FOR 1995-2000 LONG WHEELBASE CHRYSLER TOWN & COUNTRY, PLYMOUTH VOYAGER AND DODGE CARAV
... AN MINIVANS PART NO. 18230 AND DATE CODE 0237, 0249, 0251, OR 0304. REPLACEMENT FUEL FILTERS FOR 2001-2004 CHRYSLER TOWN & COUNTRY, PLYMOUTH VOYAGER AND DODGE CARAVAN MINIVANS PART NO. 28871 AND DATE CODE 0249. THESE PART NUMBERS AND DATE CODES APPEAR ON THE GOLD-TONE FILTER. DISTRIBUTORS AND RETAILERS WILL BE NOTIFIED TO ISOLATE AND RETURN AFFECTED INVENTORY. OWNERS WHO HAVE HAD THE FUEL FILTER SERVICED ON ONE OF THE APPLICABLE VEHICLES AFTER SEPTEMBER 17, 2002 SHOULD RETURN THEIR VEHICLE TO THE SERVICE FACILITY TO BE INSPECTED TO SEE IF THE FUEL FILTER THAT WAS INSTALLED IS ONE THAT IS INVOLVED IN THE RECALL. IF SO, THE OWNERS SHOULD HAVE THE FILTER REPLACED. TO RECEIVE A FULL REFUND PLUS THE COST OF POSTAGE, OWNERS SHOULD CUT THE CONNECTORS FROM THE HOSES, RINSE THE CONNECTORS AND RETURN THEM TOGETHER WITH PROOF OF THE AMOUNT PAID FOR THE REPLACEMENT PART AND LABOR, TO INTERCONTINENTAL AT INTERCONTINENTAL AUTO PARTS, INC., P.O. BOX 861, MAHWAH, NJ 07430, ATTN: FUEL FILTER RECALL. INTERCONTINENTAL WILL MAIL A FULL REFUND TO THE OWNER.Read more45,870 vehicles affected
Manufacturer: INTERCONTINENTAL AUTO PARTS
AIR BAGS:FRONTAL
Defect Description
ON CERTAIN MINI VANS, THE CLOCKSPRING ASSEMBLY MAY HAVE BEEN WOUND INCORRECTLY DURING THE VEHICLE ASSEMBLY PROCESS.
Consequence
THIS CONDITION WILL MANIFEST ITSELF THROUGH ILLUMINATION OF THE AIR BAG WARNING LAMP, AND COULD EVENTUALLY RESULT IN A DRIVER'S AIR BAG OPEN CIRCUIT, IF THE PART IS NOT REPLACED IN A REASONABLE AMOUNT OF TIME.
Remedy
DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY ON ALL VEHICLES WITH 70,000 MILES OR LESS. AN EXTENDED LIFETIME WARRANTY WILL ALSO BE PLACED ON THIS COMPONENT FOR ALL AFFECTED VEHICLES, REGARDLESS OF MILEAGE. DAIMLERCHRYSLER WILL ALSO REIMBURSE OWNERS WHO HAVE PAID TO HAVE THE CLOCKSPRING REPLACED O
... N THEIR VEHICLES. OWNER NOTIFICATION BEGAN NOVEMBER 18, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.Read more1,500,521 vehicles affected
Manufacturer: DAIMLERCHRYSLER CORPORATION
SEAT BELTS:REAR/OTHER
Defect Description
ON CERTAIN MINIVANS, SOME TRIM MATERIAL CAN LOOSEN AND DROP INTO THE REAR OUTBOARD SEAT BELT ASSEMBLY, CAUSING THE SEAT BELT TO BECOME INOPERATIVE.
Consequence
IN THE EVENT OF A CRASH, THE SEAT OCCUPANT MAY NOT BE PROPERLY RESTRAINED, INCREASING THE RISK OF PERSONAL INJURY.
Remedy
DEALERS WILL REPLACE THE TRIM WITH FOAM BLOCKERS AND INSPECT AND REPLACE ALL 3RD ROW SEAT BELT ASSEMBLIES. OWNER NOTIFICATION BEGAN JUNE 3, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOUL
... D CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.Read more545,311 vehicles affected
Manufacturer: DAIMLERCHRYSLER CORPORATION
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
Defect Description
VEHICLE DESCRIPTION: MINI VANS BUILT WITH 3.3L AND 3.8L ENGINES HAVE FUEL RAILS WITH NITROLE RUBBER O-RING SEALS THAT CAN DEGRADE OVER TIME. FUEL LEAKAGE FROM THE UNDERHOOD FUEL INJECTION FUEL RAIL COULD RESULT, INCREASING THE LIKELIHOOD OF A VEHICLE FIRE.
Consequence
FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.
Remedy
DEALERS WILL INSTALL A SEAL ON THE VEHICLE FUEL RAILS TO PREVENT EXTERNAL LEAKAGE OF FUEL FROM THE FUEL RAIL CROSSOVER TUBE, SHOULD THE EXISTING O-RINGS CONTINUE TO DEGRADE. OWNER NOTIFICATION BEGAN ON JANUARY 25, 2002. DUE TO THE LARGE QUANTITY OF VEHICLES INVOLVED IN THIS CAMPAIGN, THE OWNER NOT
... IFICATION WILL BE PHASED OVER THE NEXT SEVERAL MONTHS. HOWEVER, IF A VEHICLE IS LEAKING FUEL FROM THE O-RINGS, THE VEHICLE SHOULD BE TAKEN INTO A DEALER TO HAVE THIS REPAIRED AS SOON AS POSSIBLE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.Read more1,163,000 vehicles affected
Manufacturer: DAIMLERCHRYSLER CORPORATION
CHILD SEAT
Defect Description
VEHICLE DESCRIPTION: PASSENGER MINIVANS EQUIPPED WITH INTEGRATED CHILD SEATS. THE SHOULDER HARNESS RESTRAINT WEBBING WAS INCORRECTLY ROUTED AROUND THE METAL REINFORCEMENT BAR ON THESE SEATS.
Consequence
THE CHILD SEAT OCCUPANT MAY NOT BE PROPERLY RESTRAINED IN THE EVENT OF A COLLISION.
Remedy
DEALERS WILL INSPECT THE ROUTING OF THE SHOULDER BELT WEBBING AND ANY FOUND INCORRECT WILL BE PROPERLY ROUTED.
900 vehicles affected
Manufacturer: CHRYSLER CORPORATION
Complaint Statistics
397 total complaints
13 crashes 26 fires 14 injuries
Top Reported Components
| Component | Complaints |
|---|
| AIR BAGS | 35 |
| ELECTRICAL SYSTEM | 28 |
| ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS | 24 |
| ENGINE AND ENGINE COOLING:ENGINE:GASOLINE | 16 |
| ELECTRICAL SYSTEM:HORN | 15 |
| POWER TRAIN:AUTOMATIC TRANSMISSION | 15 |
| STEERING | 12 |
| ENGINE AND ENGINE COOLING | 12 |
| VEHICLE SPEED CONTROL | 10 |
| EXTERIOR LIGHTING:HEADLIGHTS | 9 |
Incident date: Jun 13, 2017
THIS VEHICLE HAS STALLED WHILE DRIVING ON THE HIGHWAY WITH MY KIDS IN THE CAR LEAVING ME WITH NO POWER NO BRAKE HAD TO QUICKLY TURN OFF TO THE SHOULDER AND TRY TO RESTART IT IS HAPPENING ON A DAILY BASIS AND IS VERY DANGEROUS I HAD A RECALL PART REPLACED BY DEALER AND STILL NOTHING SOMETHING HAS TO
... BE DONE AS I SEE THIS IS A COMMON FACTOR AND EVENTUALLY WILL CAUSE A MAJOR ACCIDENTRead more
Incident date: Jun 13, 2017
THIS VEHICLE HAS STALLED WHILE DRIVING ON THE HIGHWAY WITH MY KIDS IN THE CAR LEAVING ME WITH NO POWER NO BRAKE HAD TO QUICKLY TURN OFF TO THE SHOULDER AND TRY TO RESTART IT IS HAPPENING ON A DAILY BASIS AND IS VERY DANGEROUS I HAD A RECALL PART REPLACED BY DEALER AND STILL NOTHING SOMETHING HAS TO
... BE DONE AS I SEE THIS IS A COMMON FACTOR AND EVENTUALLY WILL CAUSE A MAJOR ACCIDENTRead more
Incident date: Jun 13, 2017
THIS VEHICLE HAS STALLED WHILE DRIVING ON THE HIGHWAY WITH MY KIDS IN THE CAR LEAVING ME WITH NO POWER NO BRAKE HAD TO QUICKLY TURN OFF TO THE SHOULDER AND TRY TO RESTART IT IS HAPPENING ON A DAILY BASIS AND IS VERY DANGEROUS I HAD A RECALL PART REPLACED BY DEALER AND STILL NOTHING SOMETHING HAS TO
... BE DONE AS I SEE THIS IS A COMMON FACTOR AND EVENTUALLY WILL CAUSE A MAJOR ACCIDENTRead more
Incident date: Dec 12, 2015
WHILE DRIVING IN SNOW AND RAIN FOR ONE DAY THE STEERING WHEEL FROZE UP, THE BATTERY LIGHT WENT ON, AND I WAS NO LONGER ABLE TO DRIVE. I WAS ON A FLAT STREET AND IN MOTION WHEN IT OCCURRED.
Incident date: Dec 12, 2015
WHILE DRIVING IN SNOW AND RAIN FOR ONE DAY THE STEERING WHEEL FROZE UP, THE BATTERY LIGHT WENT ON, AND I WAS NO LONGER ABLE TO DRIVE. I WAS ON A FLAT STREET AND IN MOTION WHEN IT OCCURRED.
Incident date: Dec 12, 2015
WHILE DRIVING IN SNOW AND RAIN FOR ONE DAY THE STEERING WHEEL FROZE UP, THE BATTERY LIGHT WENT ON, AND I WAS NO LONGER ABLE TO DRIVE. I WAS ON A FLAT STREET AND IN MOTION WHEN IT OCCURRED.
Incident date: Sep 9, 2015
COMPLETE FAILURE OF THE BRAKE SYSTEM DUE TO A RUPTURE OF A BRAKE LINE. LUCKY FOR US WE WERE ON A FLAT SECTION OF ROAD AND DRIFTED TO A STOP. IF WE HAD BEEN THREE SECONDS LATER WE WOULD HAVE CRASHED INTO CROSS TRAFFIC.
Incident date: Jan 1, 2013
TL*THE CONTACT OWNS A 1998 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT ANOTHER VEHICLE REAR ENDED THE CONTACT AND THE SEAT BELTS FAILED TO SECURE THE FRONT DRIVER AND THE FRONT PASSENGER. A POLICE REPORT WAS FILED. THE FRONT DRIVER AND THE FRONT PASSENGER BOTH SUSTAINED BACK INJURIES THAT RE
... QUIRED MEDICAL ATTENTION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED UNDER NHTSA CAMPAIGN NUMBER: 02V076000 (SEAT BELTS).THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.Read more
Crash
2 injured
Incident date: Nov 5, 2014
VEHICLE CONTINUES TO TURN OFF WHEN SLOWING DOWN AND MUST RESTART VEHICLE WHILE APPROACHING A LIGHT OR GOING UP A HILL. VEHICLE TAKEN TO REPAIR SHOP PRIOR AND COULD NOT FIND ANYTHING WRONG WITH VEHICLE, REPAIR SHOP CONFIRMED ISSUES. HAVE REPORT FROM SHOP INDICATING CONCERN FOR SAFETY WHILE DRIVING
... VEHICLE. LOOKED FOR RECALLS REGARDING THIS AND NOTHING REPORTED. AGAIN, VEHICLE STOPS RUNNING INTERMITENTLY AND MUST RESTART VEHICLE. ALL POWER TO VEHICLE STOPS. *TRRead more
Incident date: Nov 5, 2014
VEHICLE CONTINUES TO TURN OFF WHEN SLOWING DOWN AND MUST RESTART VEHICLE WHILE APPROACHING A LIGHT OR GOING UP A HILL. VEHICLE TAKEN TO REPAIR SHOP PRIOR AND COULD NOT FIND ANYTHING WRONG WITH VEHICLE, REPAIR SHOP CONFIRMED ISSUES. HAVE REPORT FROM SHOP INDICATING CONCERN FOR SAFETY WHILE DRIVING
... VEHICLE. LOOKED FOR RECALLS REGARDING THIS AND NOTHING REPORTED. AGAIN, VEHICLE STOPS RUNNING INTERMITENTLY AND MUST RESTART VEHICLE. ALL POWER TO VEHICLE STOPS. *TRRead more
Incident date: Nov 5, 2014
VEHICLE CONTINUES TO TURN OFF WHEN SLOWING DOWN AND MUST RESTART VEHICLE WHILE APPROACHING A LIGHT OR GOING UP A HILL. VEHICLE TAKEN TO REPAIR SHOP PRIOR AND COULD NOT FIND ANYTHING WRONG WITH VEHICLE, REPAIR SHOP CONFIRMED ISSUES. HAVE REPORT FROM SHOP INDICATING CONCERN FOR SAFETY WHILE DRIVING
... VEHICLE. LOOKED FOR RECALLS REGARDING THIS AND NOTHING REPORTED. AGAIN, VEHICLE STOPS RUNNING INTERMITENTLY AND MUST RESTART VEHICLE. ALL POWER TO VEHICLE STOPS. *TRRead more
Incident date: Aug 20, 2014
WIPER BLADES UNABLE TO SHUT OFF AT TIMES, SOME TIME DELAY OF STARTING, I HAVE HAD THE WIPER MOTOR REPLACE. *TR
Incident date: Aug 24, 2010
CRANKED, STARTED, RAN FOR 1 SECOND, AND STALLED. THIS HAPPENED THREE TIMES IN A ROW. THEN IT WOULD NOT CRANK UNTIL WE RETURNED THE NEXT DAY AND IT STARTED AND RAN FINE. THIS BECAME AN INTERMITTENT PROBLEM OVER TIME AND EVENTUALLY FAILED ALTOGETHER. VERY MYSTERIOUS BUT I FOUND THE CAUSE AND REPAIRED
... IT. IT HAS NOT FAILED SINCE I REPAIRED IT 7-21-2012. THE PROBLEM WAS A COLD SOLDER JOINT ON THE BCM LOCATED BEHIND THE INSTRUMENT CLUSTER. PLEASE CONTACT ME AND I WILL EXPLAIN. *TRRead more
Incident date: Aug 24, 2010
CRANKED, STARTED, RAN FOR 1 SECOND, AND STALLED. THIS HAPPENED THREE TIMES IN A ROW. THEN IT WOULD NOT CRANK UNTIL WE RETURNED THE NEXT DAY AND IT STARTED AND RAN FINE. THIS BECAME AN INTERMITTENT PROBLEM OVER TIME AND EVENTUALLY FAILED ALTOGETHER. VERY MYSTERIOUS BUT I FOUND THE CAUSE AND REPAIRED
... IT. IT HAS NOT FAILED SINCE I REPAIRED IT 7-21-2012. THE PROBLEM WAS A COLD SOLDER JOINT ON THE BCM LOCATED BEHIND THE INSTRUMENT CLUSTER. PLEASE CONTACT ME AND I WILL EXPLAIN. *TRRead more
Incident date: Oct 2, 2014
TL* THE CONTACT OWNS A 1998 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE STALLED AND THE BATTERY, ABS, TRAC OFF, AND SEAT BELT WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS UNABLE TO RESTART. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWA
... RE OF THE FAILURE. THE FAILURE MILEAGE WAS 146,986.Read more
Incident date: Oct 2, 2014
TL* THE CONTACT OWNS A 1998 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE STALLED AND THE BATTERY, ABS, TRAC OFF, AND SEAT BELT WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS UNABLE TO RESTART. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWA
... RE OF THE FAILURE. THE FAILURE MILEAGE WAS 146,986.Read more
Incident date: Oct 2, 2014
TL* THE CONTACT OWNS A 1998 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE STALLED AND THE BATTERY, ABS, TRAC OFF, AND SEAT BELT WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS UNABLE TO RESTART. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWA
... RE OF THE FAILURE. THE FAILURE MILEAGE WAS 146,986.Read more
Incident date: Oct 2, 2014
TL* THE CONTACT OWNS A 1998 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE STALLED AND THE BATTERY, ABS, TRAC OFF, AND SEAT BELT WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS UNABLE TO RESTART. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWA
... RE OF THE FAILURE. THE FAILURE MILEAGE WAS 146,986.Read more
Incident date: Aug 1, 2014
TL* THE CONTACT OWNS A 1998 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING APPROXIMATELY 55 MPH, THE INSTRUMENT PANEL GAUGES FAILED AND THE VEHICLE STALLED. THE CONTACT HAD TO LEAVE THE VEHICLE PARKED FOR SEVERAL DAYS BEFORE IT WOULD RESTART. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT
... DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 203,000.Read more
Incident date: Nov 1, 2013
TL* THE CONTACT OWNS A 1998 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING VARIOUS SPEEDS, THE INSTRUMENT PANEL FAILED TO ILLUMINATE. THE CONTACT MENTIONED THAT THE VEHICLE FAILED TO START WHEN IN ACCESSORY MODE. IN ADDITION, THE CONTACT WOULD HAVE TO WAIT SEVERAL HOURS BEFORE THE VEHICLE WOULD START. THE
... INDEPENDENT MECHANIC WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 246,000.Read more
Incident date: Jun 8, 2011
THE FACTORY ALARM HAS BEEN SHUTTING THE VAN DOWN,THE SPEEDOMETER FREEZES THEN SHOOTS UP TO 120,THE FUEL GAGE,TEMP GAGE STOP WORK TRIES TO STALL GOING DOWN THE ROAD.I HAVE READ ON THE NET THAT OTHER PEOPLE ARE HAVING THE SAME PROBLEMS WITH ALARM SHUTTING THEM DOWN.THEY NEED TO REPAIR THIS PROBLEM AS
... SOON AS POSSIBLE.I DON'T NEED TO GET STRANDED SOME PLACE WITH MY GRANDKIDS IN THE VAN.THIS HAS BEEN AN ON GOING PROBLEM FOR A WHILE,ITS GETTING WORSE.I WOULD LIKE TO SEE CHRYSLER DO THE RIGHT THING AND FIX THIS CHEAP MADE PROBLEM. *TRRead more
Incident date: Mar 19, 2014
THE AIRBAG LIGHT HAD BEEN ON FOR MONTHS AND WAS ON WHEN I BOUGHT THE CAR LAST NOVEMBER, 2013. SO IT HAD BEEN ON FOR AN UNKNOWN PERIOD OF TIME. THE HORN AND CRUISE CONTROL STOPPED WORKING AFTER I BLEW THE HORN AT SOMEONE WHO DID NOT TURN ON GREEN ARROW IN FRONT OF ME. I AM SURE IT WAS THE CLOCKSPRING
... WHICH OPERATES THOSE THREE FEATURES. THE DEALER WOULD NOT FIX IT AT CHRYSLER'S COST BECAUSE THE VIN NUMBER WAS NOT PART OF THE CLOCKSPRING RECALL. *TRRead more
Incident date: Dec 18, 2013
TL* THE CONTACT OWNS A 1998 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE STARTING THE IGNITION, THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED. THE FAILURE RECURRED WHEN DRIVING VARIOUS SPEEDS. ADDITIONALLY, THE HORN AND CRUISE CONTROL BECAME INOPERABLE. THE VEHICLE WAS TAKEN TO AN A
... UTHORIZED DEALER. THERE WAS A RECALL ASSOCIATED WITH THE FAILURE UNDER NHTSA CAMPAIGN ID NUMBER 04V480000 (AIR BAGS) HOWEVER, THE CONTACT'S VIN WAS NOT INCLUDED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 118,000. UPDATED 05/19/14 MA THE CONSUMER REPAIRED THE CLOCKSPRING. THE CONSUMER STATED THE FAILURES ALL OCCURRED BEFORE 118,000. THE VEHICLE NEEDED TO BE REPAIRED WHEN IT WAS PURCHASED. UPDATED 06/04/2014 *JSRead more
Incident date: Dec 18, 2013
TL* THE CONTACT OWNS A 1998 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE STARTING THE IGNITION, THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED. THE FAILURE RECURRED WHEN DRIVING VARIOUS SPEEDS. ADDITIONALLY, THE HORN AND CRUISE CONTROL BECAME INOPERABLE. THE VEHICLE WAS TAKEN TO AN A
... UTHORIZED DEALER. THERE WAS A RECALL ASSOCIATED WITH THE FAILURE UNDER NHTSA CAMPAIGN ID NUMBER 04V480000 (AIR BAGS) HOWEVER, THE CONTACT'S VIN WAS NOT INCLUDED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 118,000. UPDATED 05/19/14 MA THE CONSUMER REPAIRED THE CLOCKSPRING. THE CONSUMER STATED THE FAILURES ALL OCCURRED BEFORE 118,000. THE VEHICLE NEEDED TO BE REPAIRED WHEN IT WAS PURCHASED. UPDATED 06/04/2014 *JSRead more
Incident date: Dec 18, 2013
TL* THE CONTACT OWNS A 1998 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE STARTING THE IGNITION, THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED. THE FAILURE RECURRED WHEN DRIVING VARIOUS SPEEDS. ADDITIONALLY, THE HORN AND CRUISE CONTROL BECAME INOPERABLE. THE VEHICLE WAS TAKEN TO AN A
... UTHORIZED DEALER. THERE WAS A RECALL ASSOCIATED WITH THE FAILURE UNDER NHTSA CAMPAIGN ID NUMBER 04V480000 (AIR BAGS) HOWEVER, THE CONTACT'S VIN WAS NOT INCLUDED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 118,000. UPDATED 05/19/14 MA THE CONSUMER REPAIRED THE CLOCKSPRING. THE CONSUMER STATED THE FAILURES ALL OCCURRED BEFORE 118,000. THE VEHICLE NEEDED TO BE REPAIRED WHEN IT WAS PURCHASED. UPDATED 06/04/2014 *JSRead more
Incident date: Jul 7, 2013
TRAVEL ABOUT 15 MILES TO A RESIDENCE, PARKED VAN FOR ABOUT 3-4 HRS, ENTERED VAN AND TRY TO START, WOULDN'T TURN OVER *THOUGHT IT WAS A PROBLEM WITH STARTER AND OR BATTERY*, TRIED JUMPING, WOULDN'T TURN OVER. WAITED APPX 1HR LATER, TRIED STARTING, VAN STARTED, DROVE HOME. NEXT DAY, TRIED TO START VAN
... , WOULDN'T START, WAIT ABOUT 2 HRS, TRIED AGAIN, VAN STARTED. DAYS PASSED AND AS I WAS DRIVING, NOTICED ALL GAUGES GOING FROM NORMAL TO 0, DID THIS THROUGHOUT TRAVEL. TOOK VAN TO BRANCH AUTO ELECTRIC TO DO TESTS, WAS TOLD BCM WAS BAD AND THE COST WOULD BE OVER $1200.00 *LABOR INCLUDED*, I'VE DONE RESEARCH ONLINE REGARDING OTHER T & C'S WHO ARE HAVING THE SAME PROBLEMS. NOW ALL GAUGES ARE NOT WORKING, ABS LIGHT STAYS ON WITH THE SECURITY ALARM LIGHT. ABOUT 3 WKS AGO, STARTED VAN, FACTORY INSTALLED ALARM SYSTEM ENGAGED AND WOULD NOT STOP *WHILE ALL *ABS/SERVICE ENGINE & ETC., STAYED ON* TRIED TURNING VAN OFF AND ON, LOCKING AND UNLOCKING LOCKS, ALARM STILL BLARED UNTIL I HAD TO DISCONNECT BATTERY TO RESET. SINCE THIS IS MY ONLY MEANS OF TRANSPORTATION, THERE'S A SERIOUS PROBLEM. *TRRead more
Incident date: Oct 5, 2013
SERPENTINE BELT SLIPPED OFF WHEN DRIVING IN RAINY CONDITIONS WITH CHILD IN VEHICLE. CAUSING LOSS OF POWER STEERING AND ENGINE TO OVERHEAT. WAS STRANDED AND HAD TO CALL FAMILY TO BE PICKED UP. HAD TO HAVE CAR TOWED AND PAY OUT OF POCKET EXPENSE TO HAVE SERPENTINE BELT PUT BACK ON. *TR
Incident date: Oct 5, 2013
SERPENTINE BELT SLIPPED OFF WHEN DRIVING IN RAINY CONDITIONS WITH CHILD IN VEHICLE. CAUSING LOSS OF POWER STEERING AND ENGINE TO OVERHEAT. WAS STRANDED AND HAD TO CALL FAMILY TO BE PICKED UP. HAD TO HAVE CAR TOWED AND PAY OUT OF POCKET EXPENSE TO HAVE SERPENTINE BELT PUT BACK ON. *TR
Incident date: Apr 1, 2013
TL* THE CONTACT OWNS A 1998 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT AFTER REFUELING, THE INSTRUMENTAL CLUSTER BOARD FAILED AND CAUSED THE ENGINE TO BECOME INOPERABLE. THE FAILURE WAS EXPERIENCED SEVERAL TIMES. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE CONTACT REPLACED THE IGNITION SWIT
... HCH; HOWEVER THE FAILURE WAS NOT CORRECTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 215,000 AND CURRENT MILEAGE WAS 250,129.Read more
Incident date: May 13, 2013
TL* THE CONTACT OWNS A 1998 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHEN DRIVING AT VARIOUS SPEEDS, THE SPEEDOMETER NEEDLE WOULD INDICATE A READING OF ZERO. THE FAILURE RECURRED NUMEROUS TIMES. EVERY SINGLE GAUGE ON THE INSTRUMENT PANEL FAILED, INCLUDING THE INSTRUMENT PANEL BACK LIGHTS.
... THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 160,000.Read more
Incident date: Dec 12, 2012
TL* THE CONTACT OWNS A 1998 CHRYSLER TOWN AND COUNTRY. THE CONTACT WAS DRIVING APPROXIMATELY 10 MPH WHEN THE FRONT DRIVER'S SIDE WHEEL COMPLETELY SEIZED IN AN OUTWARD DIRECTION. THE VEHICLE WAS INSPECTED AND IT WAS DISCOVERED THAT THE FRONT STRUT MOUNT WAS FRACTURED. THE VEHICLE WAS TOWED TO THE CON
... TACT'S RESIDENCE AND WAS NOT REPAIRED. THERE WAS A TECHNICAL SERVICE BULLETIN FOR THE FAILURE UNDER NHTSA ACTION NUMBER: 10000317 (STRUCTURE:BODY). THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 137,000.Read more
Incident date: Mar 14, 2011
I PURCHASED THIS VAN DEC 2010. I WAS COMING HOME FROM WORK AT 9PM DRIVING ON THE INTERSTATE AND THE BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR - NO BRAKES. NEXT DAY I TOOK TO SHOP AND WAS TOLD ALL THE LINES WERE RUSTED AND NEEDED REPLACED. I HAD ALL NEW BRAKE LINES INSTALLED FRONT TO BACK BY A REPAIR
... SHOP IN MARCH 2011. ONCE AGAIN, I HAD THE SAME EXACT PROBLEM TODAY, JUST OVER A YEAR- EXCEPT THE LINES WERE NOT RUSTED. 08/21/2012 - DRIVING ON A STATE ROAD GOING ABOUT 40 MPH COMING TO A STOP LIGHT SLOWING DOWN, SUDDENLY THE BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR. NO BRAKES. FLUID WAS GUSHING OUT BY THE REAR TIRE. I PULLED TO GAS STATION AND THE FLUID WAS LEAKING/DRIPPING OUT. THE MORE THE BRAKE PEDAL WAS PUSHED THE MORE FLUID WAS FORCED OUT. I COULD HAVE BEEN IN AN ACCIDENT EVEN KILLED. LUCKY FOR ME IT WAS 1 PM IN THE AFTERNOON. I MOVED FROM INDIANA 6/1/2011 TO FLORIDA. THE VAN NOW HAS 180,000 MILES. *TRRead more
Incident date: Mar 14, 2011
I PURCHASED THIS VAN DEC 2010. I WAS COMING HOME FROM WORK AT 9PM DRIVING ON THE INTERSTATE AND THE BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR - NO BRAKES. NEXT DAY I TOOK TO SHOP AND WAS TOLD ALL THE LINES WERE RUSTED AND NEEDED REPLACED. I HAD ALL NEW BRAKE LINES INSTALLED FRONT TO BACK BY A REPAIR
... SHOP IN MARCH 2011. ONCE AGAIN, I HAD THE SAME EXACT PROBLEM TODAY, JUST OVER A YEAR- EXCEPT THE LINES WERE NOT RUSTED. 08/21/2012 - DRIVING ON A STATE ROAD GOING ABOUT 40 MPH COMING TO A STOP LIGHT SLOWING DOWN, SUDDENLY THE BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR. NO BRAKES. FLUID WAS GUSHING OUT BY THE REAR TIRE. I PULLED TO GAS STATION AND THE FLUID WAS LEAKING/DRIPPING OUT. THE MORE THE BRAKE PEDAL WAS PUSHED THE MORE FLUID WAS FORCED OUT. I COULD HAVE BEEN IN AN ACCIDENT EVEN KILLED. LUCKY FOR ME IT WAS 1 PM IN THE AFTERNOON. I MOVED FROM INDIANA 6/1/2011 TO FLORIDA. THE VAN NOW HAS 180,000 MILES. *TRRead more
Incident date: Jul 23, 2012
TL* THE CONTACT OWNS A 1998 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING APPROXIMATELY 30 MPH, THE CONTACT SMELLED A BURNING ODOR AND THEN NOTICED FLAMES COMING FROM UNDER THE HOOD. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THAT THE VEHICLE WAS INCLUDED IN THE REC
... ALL UNDER NHTSA CAMPAIGN ID NUMBER: 00V268000 (FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM) BUT THE RECALL REPAIR COULD NOT BE PERFORMED BECAUSE THE WIRING HARNESS WAS MELTED DUE TO A FIRE IN THE FUEL RAIL. THE MANUFACTURER WAS NOT WILLING TO COVER THE WIRING HARNESS REPAIR DUE TO THE HIGH MILEAGE OF THE VEHICLE. THE CONTACT STATED THAT THE WIRING HARNESS SHOULD HAVE BEEN INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 143,000. UPDATED 08/29/12*LJ UPDATED 08/30/2012 *JSRead more
Fire
Incident date: Apr 28, 2012
RUST THROUGH AT THE GAS TANK OF BRAKE LINE. *JS
Incident date: Apr 28, 2012
RUST THROUGH AT THE GAS TANK OF BRAKE LINE. *JS
Incident date: Mar 9, 2011
TL* THE CONTACT OWNS A 1998 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING IN RAINY WEATHER CONDITIONS APPROXIMATELY 40 MPH, THERE WAS A LOSS OF POWER STEERING WITHOUT WARNING AND THE ILLUMINATION OF THE BATTERY WARNING INDICATOR. THE CONTACT DROVE TO THE SIDE OF THE ROAD AND THE ENGINE WAS TURNED OFF. UP
... ON INSPECTING THE VEHICLE SHE NOTICED THE SERPENTINE BELT DETACHED WHICH WAS RECONNECTED. THE VEHICLE RESUMED NORMALLY AND WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE SERPENTINE BELT, TENSIONER PULLEY AND IDLER PULLEY WERE REPLACED. THE ALTERNATOR AND WATER PUMP WERE REPLACED AT DIFFERENT TIMES BECAUSE THE TECHNICIAN ASSUMED THE COMPONENTS CONTRIBUTED TO THE MALFUNCTION; HOWEVER THE PROBLEM CONTINUED AFTER THE REPAIRS. THE FAULTY SERPENTINE BELT CAUSED THE FAILURE AND WOULD OCCUR WHENEVER DRIVING IN THE RAIN. THE SERPENTINE BELT HAD BEEN REPLACED FOUR DIFFERENT TIMES. THE MANUFACTURER WAS MADE AWARE OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 142,000.Read more
Incident date: Sep 1, 2010
TL* THE CONTACT OWNS A 1998 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE INSTRUMENTAL CLUSTER FAILED AND NONE OF THE GAUGES WORKED PROPERLY. DUE TO THIS SHORT IN THE INSTRUMENTAL CLUSTER, THE VEHICLE WOULD ALSO STALL AND TAKE A LONG PERIOD OF TIME TO START. THE VEHICLE WAS TAKEN TO AN INDE
... PENDENT MECHANIC AND THEY INFORMED THE CONTACT THAT THE ENTIRE INSTRUMENTAL CLUSTER OR THE CIRCUIT BOARD BEHIND IT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 162,000. THE GAUGES ON THIS VAN ARE NOW SEVERELY MALFUNCTIONING. SPEEDOMETER IS 23 MPH OFF. THE TACHOMETER BITS INCHES AWAY FROM THE RED LINE ALTHOUGH TRANSMISSION IS NOT OVER REVVING. UPDATED 11/09/2011 *LN *TRRead more
Incident date: Jul 27, 2011
MY 1998 CHRYSLER TOWN COUNTY LXI THE FUEL GAUGE LIGHT AND GAGE FLASH AND THE LIGHT BLINKS AND SOME TIMES GO TO EMPTY .TILL I SHUT THE ENGINE OFF . I AM AFRAID IT MIGHT CAUSE A FIRE .IS THERE ANY RECALLS FOR THIS TROUBLE? *TR
Incident date: Apr 15, 2011
TL*THE CONTACT OWNS A 1998 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING SHE DROVE OVER A BUMP IN THE ROAD AND STARTED HEARING A SCRAPING SOUND. SHE STATED THAT AFTER PULLING OVER SHE NOTICED THAT ONE OF THE FUEL TANK STRAPS HAD COME OFF AND THE TANK WAS HANGING OFF OF THE VEHICLE
... . THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO STATED THAT BOTH OF THE STRAPS NEEDED TO BE REPLACED DUE TO CORROSION. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 143,000. UPDATED 07/08/11 *BF UPDATED 07/18/11Read more
Incident date: Jan 9, 2011
1998 CHRYSLER TOWN & COUNTRY. SMELLED GAS INSIDE THE CAR. I LOOKED UNDER THE HOOD AND NOTICED GAS DRIPPING FROM THE FUEL INJECTOR CROSSOVER TUBE. I CALLED THE CHRYSLER DEALER AND WAS INFORMED THAT THE PROBLEM WAS REPAIRED IN 2009 WHEN I BROUGHT THE VEHICLE IN FOR A RECALL. THE PROBLEM PERSISTED SO
... I CALLED THE DEALER AGAIN AND WAS TOLD THAT THE LOCATION OF THE GAS LEAK WAS IN THE LOCATION WHERE THE RECALL WAS SUPPOSED TO BE FIXED. I WAS ASKED TO BRING THE VEHICLE INTO THE DEALER. AFTER DRIVING THE VEHICLE TO THE DEALER I WAS TOLD THAT I WOULD HAVE TO BE RESPONSIBLE FOR A $96.00 CHECKOUT FEE. I CALLED CHRYSLER AND WAS TOLD THAT "THE DEALERS HAD TO EAT TO AND THEY DESERVED THE CHECKOUT FEE". I ASKED THE CHRYSLER CUSTOMER SERVICE TO WAIVE THE CHECKOUT FEE SINCE THIS WAS A DANGEROUS SITUATION. THE CHRYSLER CUSTOMER SERVICE REP TOLD ME THERE WAS NOTHING SHE COULD DO FOR ME UNLESS I AGREED TO THE CHECKOUT FEE.I PICKED THE VEHICLE UP AND IT IS SITTING IN MY DRIVEWAY. *TRRead more
Incident date: Dec 30, 2010
TL* THE CONTACT OWNS A 1998 CHRYSLER TOWN AND COUNTRY. THE CONTACT WAS DRIVING APPROXIMATELY 40 MPH THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE CONTACTS PLACE OF RESIDENT. A LOCAL MECHANIC PERFORMED A DIAGNOSTIC ON THE VEHICLE AND NO FAILURE CODES DISPLAYED. THE VEHICLE WAS NOT
... REPAIRED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 151,000.Read more
Incident date: Dec 20, 2010
AFTER DRIVING IN THE RAIN SEVERAL DAYS IN A ROW, INCLUDING A MUDDY DIRT ROAD, HIT A MUD PUDDLE AND SUDDENLY LOST POWER IN STEERING. WAS A BELT LAYING ON THE GROUND UNDER RIGHT SIDE OF CAR. CAR TOWED TO AUTO REPAIR SHOP. WAS TOLD 1998 CHRYSLER TOWN AND COUNTRY VANS HAVE THIS PROBLEM WHEN IT RAINS.
... BELT REINSTALLED. NOW CAUTIOUS OF DRIVING IN RAIN. WOULD LIKE TO FIND SOLUTION. *TRRead more
Incident date: Nov 15, 2008
TL*THE CONTACT OWNS A 1998 CHRYSLER TOWN AND COUNTRY. WHEN THE CONTACT TURNED THE VEHICLE ON, IT WOULD START AND RUN FOR TWO SECONDS AND THEN TURN OFF. AFTER THREE ATTEMPTS TO RESTART THE VEHICLE IT FAILED TO COME ON. THE VEHICLE WAS TOWED TO A MECHANIC. THE MECHANIC COULD NOT DIAGNOSE THE FAILURE
... WHICH HAD OCCURRED SIX TIMES. THE APPROXIMATE FAILURE MILEAGE WAS 165,000.Read more
Incident date: Oct 17, 2010
REPEATED DISMOUNT OF SERPENTINE BELT FROM CRANKSHAFT PULLEY DUE TO WATER SPLASHING FROM RIGHT FRONT TIRE. HAS OCCURRED FOUR OR FIVE TIMES SINCE OWNING THE 1998 VEHICLE IN 2001. THIS CAUSED THE ABRUPT LOSS OF POWER STEERING, BRAKING AND ELECTRICAL POWER FROM THE ALTERNATOR. NO ACTION HAS BEEN TAKEN B
... Y CHRYSLER TO PROVIDE S SHIELD TO PROTECT THIS AREA. *TRRead more
Incident date: Oct 17, 2010
REPEATED DISMOUNT OF SERPENTINE BELT FROM CRANKSHAFT PULLEY DUE TO WATER SPLASHING FROM RIGHT FRONT TIRE. HAS OCCURRED FOUR OR FIVE TIMES SINCE OWNING THE 1998 VEHICLE IN 2001. THIS CAUSED THE ABRUPT LOSS OF POWER STEERING, BRAKING AND ELECTRICAL POWER FROM THE ALTERNATOR. NO ACTION HAS BEEN TAKEN B
... Y CHRYSLER TO PROVIDE S SHIELD TO PROTECT THIS AREA. *TRRead more
Incident date: Oct 17, 2010
REPEATED DISMOUNT OF SERPENTINE BELT FROM CRANKSHAFT PULLEY DUE TO WATER SPLASHING FROM RIGHT FRONT TIRE. HAS OCCURRED FOUR OR FIVE TIMES SINCE OWNING THE 1998 VEHICLE IN 2001. THIS CAUSED THE ABRUPT LOSS OF POWER STEERING, BRAKING AND ELECTRICAL POWER FROM THE ALTERNATOR. NO ACTION HAS BEEN TAKEN B
... Y CHRYSLER TO PROVIDE S SHIELD TO PROTECT THIS AREA. *TRRead more
Incident date: Jun 24, 2010
1998 CHRYSLER TOWN AND COUNTRY. CONSUMER STATES VEHICLE WOULD NOT START *TGW THE CONSUMER STATED THE VEHICLE WAS TOWED TO THE DEALER. THE DEALER KEPT THE VEHICLE FOR THREE WEEKS AND WAS UNABLE TO DUPLICATE THE PROBLEM. WHEN THE CONSUMER RETRIEVED THE VEHICLE FROM THE DEALER, HE MADE A STOP AND WHEN
... HE RETURNED TO THE VEHICLE, IT WOULD NOT START. THE CONSUMER WAITED 30-45 MINUTES AND THEN THE VEHICLE STARTED AGAIN. THE CONSUMER RETURNED TO THE DEALER AND THEY KEPT THE VEHICLE FOR A WEEK, BUT THEY WERE STILL UNABLE TO DUPLICATE THE PROBLEM. THE DEALER THEN STATED THE BODY CONTROL NEEDED TO BE REPLACED. AFTER THE REPLACEMENT, THE CONSUMER HAD THE SAME PROBLEM AGAIN AFTER DRIVING FOR A WEEK. THE CONSUMER RETURNED TO THE DEALER AGAIN. THE NEXT DAY, THE CONSUMER RECEIVED A CALL FROM THE DEALER STATING THERE WAS A SHORT IN THE INSTRUMENT CLUSTER BOARD. *JBRead more
Incident date: Sep 21, 2005
TL*THE CONTACT OWNS A 1998 CHRYSLER TOWN AND COUNTRY. THE VEHICLE WAS PARKED WHEN HE NOTICED THERE WAS SURFACE RUST ON THE FRONT DRIVERS SIDE STRUT. OVER TIME THE RUST BECAME PROGRESSIVELY WORSE. HE TOOK THE VEHICLE TO AN INDEPENDENT REPAIR SHOP WHERE THEY CONFIRMED THAT THE FRONT DRIVERS SIDE STRUT
... WAS RUSTING THROUGHOUT THE STRUTS. THE VEHICLE WAS REPAIRED AT A COST OF $ 300.00. THE FAILURE MILEAGE WAS 74,000 AND THE CURRENT MILEAGE WAS 220,000. UPDATED 12/30/10Read more
Incident date: Sep 2, 2010
ENGINE SPONTANEOUSLY STARTED ON FIRE AND FIRE DESTROYED THE ENTIRE VEHICLE. OWNER JUST PURCHASED THE VEHICLE 1 WEEK PRIOR TO THIS OCCURRING FROM A DEALERSHIP. ALL OF A SUDDEN, THERE WAS SMOKE EVERYWHERE WHILE DRIVING ON THE INTERSTATE, AND WITHIN 3-4 MINUTES OF PULLING TO THE SIDE OF THE ROAD DUE TO
... SMOKE OCCURRING, THE ENTIRE VEHICLE WAS ENGULFED IN FLAMES. THE OWNER IS 9 MONTHS PREGNANT, AND THERE WERE 3 YOUNG CHILDREN ALSO IN THE VEHICLE WHEN THIS OCCURRED. FIRE FIGHTERS TOLD THE OWNERS THAT IF THEY HAD CONTINUED TO DRIVE THE VEHICLE ANOTHER 100 FEET, THE VEHICLE WOULD HAVE BLOWN UP WITH ALL OCCUPANTS STILL INSIDE. THE VEHICLE/ALL ENGINE PARTS ARE COMPLETELY DESTROYED. THE PREGNANT OWNER SUFFERED SEVERE SMOKE INHALATION AND BARELY ESCAPED FETAL DEATH DUE TO SEVERE SMOKE INHALATION. *TRRead more
Fire
1 injured
Showing 50 of 397 complaints.
NHTSA Safety Investigations — CHRYSLER TOWN AND COUNTRY
Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.
PE — Closed
— Model Year: 2016
Sliding Doors Inoperative
The Office of Defects Investigation (ODI) opened PE21-016 on July 7, 2021, to investigate 364 complaints alleging that one or both sliding doors on 2016 Model Year (MY) Grand Caravan or Town and Country vehicles could not be opened. The door(s) could not be opened using the mechanical handle or elec
... tronic remote switches. Many of the complaints described having to remove passengers seated in the rear of vehicles through the front doors, the second sliding door (if it was operational), the window, or the car?s rear hatch. The complainants have expressed concerns that if the sliding door(s) cannot be opened in the event of an emergency or crash, it could trap passengers or delay their egress.On June 4, FCA published TSB# 23-017-20 instructing dealers to replace the door lock actuator instead of the entire door latch assembly on the subject vehicles when consumers complained about either one or both of the sliding door locks not functioning and/or emitting a loud buzzing noise during lock/unlock operation. On June 16, 2021, FCA approved a Quality Warranty Extension for fifteen years/150,000 miles from the vehicle's in-service date for sliding door lock actuators on vehicles built between May 1, 2015, through January 9, 2017. FCA has started notifying owners about the new program. FCA will provide reimbursement for owners who previously paid for sliding door repairs.Consumers whose sliding doors are inoperative will have the opportunity to have their vehicle diagnosed, and if a fault is identified, have the sliding door actuator repaired at no charge.Analysis of the FCA IR response and ODI complaint data found that the majority (96%) of sliding door failures occurred prior to the calendar year 2020 when the subject vehicles had approximately 4 years in service. At the time of the closing of this investigation, 99% of the subject vehicles are passed the age where failures typically occur. The number of new reports has been decreasing since 2020 and further reduced following the FCA Warranty Extension program. ODI found that prior to a failure of the sliding door(s) there is normally a loud buzzing noise/sound generated that alerts the operator to the actuator starting to wear out.ODI has not identified any crashes or injury allegations due to the sliding door being inoperable on the subject vehicles following nearly six years of exposure. ODI will continue to monitor complaints received for the incidence of sliding doors becoming inoperative.Accordingly, the investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist, and the agency reserves the right to take additional action if warranted by new circumstances.For a complete summary of this investigation and related consumer complaints, please see attached closing resume document.Read more
PE — Closed
— Model Year: 2014
Interior Vehicle Fire
On August 6th, 2020, the Office of Defects Investigation (ODI) opened this Preliminary Evaluation (PE20-012) to investigate alleged thermal events, and/or vehicle fires originating at the charge hub in 2014 Chrysler Town and Country minivans manufactured by Fiat Chrysler Automobiles (FCA). While the
... investigation was focused on the 2014 Chrysler Town and Country vehicles, the scope of the investigation was expanded to include the 2013-2020 Chrysler Town and Country, and Dodge Grand Caravan vehicles (the RT Platform).During the investigation ODI sent two separate Information Request letters to the manufacturer. One on August 17th, 2020 and one on March 31st, 2021.ODI identified a subject 2014 Chrysler Town and Country van on a vehicle salvage website that appeared to have experienced a thermal event where the charge hub is located. With the help of the NHTSA's Vehicle Research and Test Center (VRTC), ODI purchased the vehicle from the salvage company to inspect the damage and determine if more information about the failure could be obtained. A joint inspection with the manufacturer was conducted. Following this comprehensive inspection, a cause of the fire could not be determined.FCA initiated a parts collection initiative to obtain parts from the field for testing. The test results from the FCA field parts collection were inconclusive as they could not identify a common cause for the alleged thermal events. FCA looked at multiple liquid solutions that could have entered the charge hub circuit and caused it to short out, potentially leading to a fire. FCA also performed testing where the charge hub circuit was shorted out using a wire to observe if a flame or fire was produced. FCA provided their assessment to ODI concluding that none of the testing methods performed lead to a flame or fire being propagated.Given the low rate of thermal incidents at the subject vehicle charge hub, no reports of serious injury, zero reports of crash or death, and a lack of common failure mode, this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that no safety-related defect exists. The agency reserves the right to take further action if warranted by the circumstances.Read more
RQ — Closed
— Model Year: 2010
Air Bag Non-Deployment/Engine Stall
In March 2011 Chrysler submitted a defect information report for NHTSA Recall No. 11V139 declaring a defect condition that could cause the ignition key to inadvertently move from the RUN to the ACC position on model year (MY) 2010 Dodge Journey, Grand Caravan, and Chrysler Town and Country.The repor
... t identified engine stalling as the defect consequence and cited customer complaints and warranty claims, as well as two rear-end collisions, as leading to the recall action.Chrysler determined that a defective WIN module, which is effectively the equivalent of the ignition switch, was the cause of the inadvertent key rotation, and that a new design WIN module would be installed as a remedy.In Spring 2014 ODI conducted outreach to major light vehicle manufacturers regarding ignition key position and its effect on air bag system availability.The outreach was conducted in connection with NHTSA Recall No. 14V047, a recent recall involving inadvertent ignition key rotation and subsequent air bag disablement in certain GM products.During discussions held in April 2014, Chrysler advised ODI that Chrysler air bag systems of this vintage, including the subject vehicles, revert to energy reserve when the ignition key moves to the ACC or OFF position, and that under energy reserve the air bags would only be available for a short period, approximately two tenths of a second (ODI notes this consequence was not identified in the 11V139 recall report).A review of the ODI consumer database conducted after the April 2014 discussions identified complaints alleging that MY 2008-2009 vehicles may have a similar defect as the MY 2010 vehicles, and that some MY 2010 consumers reported experiencing ignition key position concerns after the 11V139 recall remedy was applied.Accordingly this investigation was opened.In response to ODI?s information request letter, Chrysler reported that MY 2008-2009 subject vehicles used the same design WIN module as the recalled vehicles, and also identified 66 consumer reports and one non-injury crash incident potentially related to inadvertent ignition key rotation.Chrysler?s review of the MY 2010 remedy used in 11V139, which involved installation of a Trim Ring as opposed to replacement of the WIN module, showed the remedy did not adequately address ignition key position concerns, and in some use-cases could cause other systems to operate improperly (radio, instrument panel lighting, HVAC fan motor, etc.).Chrysler subsequently filed multiple defect information reports to 1) add the MY 2008-2009 Dodge Grand Caravan and Chrysler Town and Country, and the MY 2009 Dodge Journey to the original recall scope, and 2) stating that the complete WIN module would be replaced with a new design component in all recalled vehicles (including those that had the Trim Ring installed during 11V139).Chrysler?s report also advises of constrained remedy parts availability, see NHTSA Recall No. 14V373 for further details.Accordingly, the investigation is closed based on the recall action Chrysler is undertaking.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10584873, 10583399, 10573295, 10566365, 10546805, 10513060, 10509284, 10503121, 10496599, 10475027, 10456099, 10450629, 10443680, 10422766, 10410447, 10409269, 10402947, 10402751, 10402660, 10396943, 10394957, 10356632, 10315972Read more
PE — Closed
— Model Year: 2005
FRONT AIR BAG CRASH SENSOR FAILURE
THE MODEL YEAR (MY) 2005 DAIMLERCHRYSLER (DC) MINIVANS HAVE THE NEW ADVANCED FRONTAL AIR BAG SYSTEMS WITH TWO FRONT CRASH SENSORS MOUNTED ON THE FRAME RAILS BEHIND THE FRONT BUMPER AND A MAIN CRASH SENSOR INSIDE THE AIR BAG CONTROL MODULE MOUNTED IN THE PASSENGER COMPARTMENT.ACCORDING TO DC, THE FRO
... NT CRASH SENSORS ARE DESIGNED TO OPTIMIZE DETECTION OF FRONTAL OFFSET AND ANGULAR CRASHES.THE ADVANCED AIR BAG SYSTEM OFFERS DIFFERENT LEVELS OF AIR BAG INFLATION BASED ON INPUT FROM THE CRASH SENSORS.THIS INVESTIGATION REVEALED THAT THE FRONT CRASH SENSORS CAN CORRODE FROM WATER ENTERING THE SENSOR ASSEMBLY.DC IS STILL INVESTIGATING ALL POTENTIAL ROOT CAUSES OF SENSOR FAILURES.A CORRODED SENSOR CAN SET A FAULT CODE, ILLUMINATE THE AIR BAG WARNING LAMP, AND BECOME DISABLED.IT APPEARS THAT FAILURE OF ONE OR BOTH FRONT CRASH SENSORS CAN POTENTIALLY RESULT IN NO/LATE DEPLOYMENT OF FRONTAL AIR BAGS AND NON-DEPLOYMENT OF DRIVER'S HIGHER INFLATION LEVELS IN CERTAIN FRONTAL CRASHES.IT SHOULD BE NOTED THAT OCCUPANTS OF VEHICLES INVOLVED IN A CRASH MAY NOT BE AWARE OF LATE OR IMPROPERLY REDUCED LEVEL OF AIR BAG INFLATION AND THUS FIELD REPORTING OF SUCH EVENTS MAY BE SUPPRESSED.THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA06-003) FOR FURTHER INVESTIGATION OF MY 2005 (AND 2006) DC MINIVANS.NOTE: TOTAL NUMBER OF ODI AND MANUFACTURER COMPLAINTS INCLUDES SOME DUPLICATE REPORTS.Read more
EA — Closed
— Model Year: 2001
POWER LIFTGATE LATCH
THIS INVESTIGATION WAS OPENED AS PE04-054 REGARDING REPORTS OF ALLEGED POWER LIFTGATE (PLG) OPENING WHILE DRIVING.THE INVESTIGATION WAS UPGRADED ON NOVEMBER 22, 2004 BASED ON INFORMATION PROVIDED BY DAIMLERCHRYSLER CORPORATION (DCC) IN ITS SEPTEMBER 17, 2004 RESPONSE TO PE04-054. BY LETTER OF APRIL
... 5, 2005, DCC HAS NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL OF 70,235 MODEL YEAR (MY) 2003 CHRYSLER TOWN & COUNTRY AND DODGE GRAND CARAVAN VEHICLES EQUIPPED WITH THE PLG OPTION.DCC HAS IDENTIFIED A PROBLEM IN EARLY PRODUCTION MY 2003 PLG CONTROL MODULES THAT CAN PREVENT THE PLG DOOR FROM LATCHING CLOSED IN A POWER OPEN/CLOSE CYCLE.IN THIS CONDITION THE PLG CAN RISE (NOT POWER OPEN) DURING VEHICLE OPERATION.DEALERS WILL INSTALL A REVISED PLG CONTROL MODULE TO REMEDY THE AFFECTED VEHICLES.SEE SAFETY RECALL 05V134 FOR DETAILS.Read more
PE — Closed
— Model Year: 2003
POWER LIFTGATE LATCH
THIS INVESTIGATION WAS OPENED ON JULY 30, 2004, BASED ON ODI CONSUMER COMPLAINTS ALLEGING UNWANTED OPENING OF THE VEHICLE'S POWER LIFTGATE (PLG) WHILE DRIVING.IN DAIMLERCHRYSLER CORPORATION (DCC)'S SEPTEMBER 17, 2004 RESPONSE TO ODI' S INFORMATION REQUEST LETTER, IT PROVIDED ADDITIONAL CONSUMER COMP
... LAINTS AND LAWSUITS.DCC STATES IN PART, ...THE PLG LATCH BECOMES STUCK IN A SEMI-CLOSED STATE NOT ALLOWING THE PLG LATCH TO ENGAGE THE STRIKER, THUS NOT CLOSING THE LIFTGATE COMPLETELY.IN THIS CONDITION THE PLG AJAR WARNING LIGHT WILL NOT BE ILLUMINATED AND THE PLG CAN RISE (NOT A POWERED OPEN) WHILE DRIVING. THIS INVESTIGATION HAS BEEN UPGRADED TO EA04-031 FOR FURTHER ANALYSIS.Read more
PE — Closed
— Model Year: 1999
OVERHEATING OF SEAT HEATERS
ODI OPENED THIS INVESTIGATION BASED ON 24 COMPLAINTS ALLEGING THAT THE ELECTRICALLY HEATED DRIVER OR PASSENGER SEAT SPARKS/OVERHEATS.DAIMLERCHRYSLER BELIEVES THE FAILURE IS DUE TO ONE OF TWO FACTORS:THE STITCHING OPERATION ON THE SEAT COVER MAY CAUSE THE SEWING NEEDLE TO SEVER SOME STRANDS OF THE WI
... RE HEATING GRID IN THE SEAT, OR A POOR SOLDER JOINT/WIRE CONNECTOR FAILS DUE TO IMPROPER PROCESSING OR LONG TERM OVERSTRESSING.THE IGNITION SWITCH AND THE SEAT HEATER SWITCH MUST BOTH BE TURNED ON TO POWER THE SEAT HEATER.COMPLAINANTS REPORT THAT WHEN OVERHEATING OCCURS, SWITCHING THE HEATER OFF ALSO STOPS THE OVERHEATING.THE FAILURE CANNOT OCCUR IN AN UNATTENDED VEHICLE WITH THE IGNITION SWITCH OFF.ODI FINDS THAT THE 33 FIRE ALLEGATIONS ARE REPORTING VERY LOCALIZED OVERHEATING(PHOTOS OF DAMAGED SEATS SHOW HOLES THE SIZE OF A PENCIL OR LESS).THERE ARE NO REPORTS OF SUSTAINED COMBUSTION AND NO REPORTS OF OTHER FIRE DAMAGE TO THE VEHICLE.THE INJURY ALLEGATIONS ARE REPORTING MINOR INJURY.NO CONSUMERS REQUIRED MEDICAL TREATMENT (PHYSICIAN CARE).THERE ARE NO ALLEGATIONS OF LOSS OF VEHICLE CONTROL DUE TO FAILURE OF A HEATED SEAT.A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.Read more
PE — Closed
— Model Year: 1999
OVERHEATING OF FRONT SEAT HEATERS
ALLEGE THAT THE FRONT SEATS OVER HEAT AND SMOKE OR CATCH FIRE
EA — Closed
— Model Year: 1998
POST COLLISION FUEL SYSTEM
EA — Closed
— Model Year: 1994
INADVERTENT AIR BAG DEPLOYMENTS
COMPLAINTS ALLEGE THAT THE FRONT AIR BAG (S) DEPLOYED INADVERTENTLY--IN MOST CASES WHILE STARTING THE VEHICLE.
PE — Closed
— Model Year: 1994
INADVERTENT AIR BAG DEPLOYMENTS
COMPLAINTS ALLEGE THAT THE SUBJECT VEHICLES' AIR BAGS DEPLOYED INADVERTENTLY (IN MOST CASES WHEN STARTING THE VEHICLE).
EA — Closed
— Model Year: 1992
SAFETY BELT ANCHORAGE FAILURES
There is no summary currently available
PE — Closed
— Model Year: 1992
WINDSHIELD WIPER FAILURE
ALLEGED WINDSHIELD WIPERS FAIL WHILE IN USE
DP — Closed
— Model Year: 1992
WINDSHIELD WIPER FAILURE
CFAS PETITIONED THE AGENCY TO CONDUCT A DEFECT INVESTIGATION ON WINDSHIELD WIPER FAILURE ON 1989 AND LATER CHRYSLER MODELS WHICH SHOULD INCLUDE, BUT NOT LIMITED TO SPIRIT/ACCLAIM: DYNASTY/NEW YORKER/LANDAU; LANCE/LEBARON; SHADOW/SUNDANCE; CARAVAN/VOYAGER.HOWEVER, BASED ON ODI'S COMPLAINT RECORDS, ON
... LY CERTAIN MINIVANS WILL BE INVESTIGATEDRead more
EA — Closed
— Model Year: 1997
INTEGRATED CHILD SEAT BELT LOCKUP
THIS INVESTIGATION IS CLOSED.CHRYSLER CORPORATION HAS SUBMITTED A DEFECT INFORMATION REPORT IDENTIFYING A SAFETY DEFECT AND OUTLINING THE PROPOSED REMEDY.RECALL NUMBER 98V-185 HAS BEEN ASSIGNED TO THIS SAFETY RECALL.
PE — Closed
— Model Year: 1996
SLIDING DOOR LATCH FAILURE
CHRYSLER MAINTAINS THAT THE COMMON FACTOR CONTRIBUTING TO KNOWN SLIDING DOOR OPENING INCIDENTS IS PRIOR INCORRECT DEALER LATCH ADJUSTMENT.CHRYSLER ATTRIBUTES THIS PROBLEM TO AN INACCURATE SERVICE MANUAL PROCEDURE - SLIDING DOOR LATCH/LOCK CONTROL, REMOVAL AND INSTALLATION.CHRYSLER FURNISHED INFORMAT
... ION SHOWING THAT SIX OF ITS COMPLAINTS, AND TWO OF ODI'S, INVOLVED VEHICLES THAT HAD UNDERGONE PRIOR REPAIRS TO THE AFFECTED SLIDING DOOR.CHRYSLER HAS ADDRESSED THE PROBLEM BY ISSUING TWO TECHNICAL SERVICE BULLETINS.TSB 26-06-96, SERVICE MANUAL REVISIONS, WAS ISSUED IN JUNE 1996 AND INCLUDES A SERVICE REVISION (#81-370-6105A) CORRECTING SERVICE MANUAL SLIDING DOOR REPAIR PROCEDURES.TSB 23-39-96, SLIDING DOOR(S) DIFFICULT TO OPEN FROM THE OUTSIDE AND/OR INSIDE, WAS ISSUED JUNE 28, 1996.CHRYSLER IDENTIFIED THREE DESIGN CHANGES INVOLVING THE SUBJECT COMPONENTS: (1)SLIDING DOOR LATCH PAWL SPRING FORCE INCREASED FROM 5.4 NEWTONS TO 8.0 NEWTONS IN SEPTEMBER 1995 TO ENHANCE PAWL ROTATION RETURN TO NEUTRAL POSITION; (2)ADJUSTABLE SLIDING DOOR HINGE IMPLEMENTED IN NOVEMBER 1995 TO REDUCE VARIATION IN SLIDING DOOR FIT; AND(3)SLIDING DOOR STRIKER ATTACHMENT HOLES REVISED IN JANUARY 1996 TO ELIMINATE UP/DOWN ADJUSTMENT OF STRIKER TO IMPROVE INSTALLATION PROCESS AND REDUCE VARIABILITY OF ALIGNMENT BETWEEN LATCH AND STRIKER.AT PRESENT, ODI IS NOT AWARE OF ANY INCIDENTS INVOLVING VEHICLES BUILT IN OR AFTER JANUARY 1996.ODI HAS CONTINUED TO RECEIVE COMPLAINTS OF SLIDING DOORS OPENING WHILE THE VEHICLES ARE IN MOTION, INCLUDING VEHICLES WITH NO PRIOR SERVICE HISTORY TO THE AFFECTED SLIDING DOOR ASSEMBLY.OWNERS ALLEGE THAT THE DOORS OPEN ANYWHERE FROM A FEW INCHES TO FULLY OPEN, AT SPEEDS RANGING FROM 15 TO 60 MPH.ODI HAS ALSO RECEIVED NUMBEROUS COMPLAINTS ALLEGING DIFFICULTY IN LATCHING THE SUBJECT SLIDING DOORS AND/OR DIFFICULTY IN OPENING ONE OR BOTH SLIDING DOORS.Read more
PE — Closed
— Model Year: 1996
FUEL LEAKEAGE FROM ROLLOVER VALVE
There is no summary currently available