1998 CHRYSLER TOWN AND COUNTRY

10 recalls — 397 complaints — 140 TSBs

EQUIPMENT

Defect Description

CURT MFG IS RECALLING CERTAIN CLASS 3 RECEIVER HITCHES, P/N 13347, SOLD AS AFTERMARKET EQUIPMENT FOR USE ON 1997-2007 CHRYSLER TOWN AND COUNTRY VANS, 1996-2007 DODGE CARAVANS, AND 1996-2004 PLYMOUTH VOYAGER VANS. WHEN THE HITCH IS LOADED TO THE MAXIMUM RATING, THE HITCH MAY FRACTURE OR BREAK AT THE... Read more

Consequence

IF THE AREA IN QUESTION FRACTURES OR BREAKS, THIS COULD CAUSE AN UNSTABLE DRIVING CONDITION, POSSIBLY RESULTING IN A CRASH.

Remedy

CURT MFG WILL NOTIFY OWNERS OF RECORD AND WILL REPLACE THE HITCH FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING AUGUST 2010. OWNERS MAY CONTACT CURT MFG AT 1-715-831-8713.

6,686 vehicles affected

Manufacturer: CURT MFG. INC.

VISIBILITY:GLASS, SIDE/REAR

Defect Description

CERTAIN CURVED TEMPERED REPLACEMENT GLASS MANUFACTURED BY HANGZHOU SAFETY GLASS LTD AND SUPPLIED TO SAFELITE BY AUTO TEMP INC., IDENTIFIED AS DOT-430, AND SOLD FOR USE ON CERTAIN DOMESTIC AND FOREIGN VEHICLES MAY NOT BREAK INTO SMALL PIECES AS EXPECTED OF TEMPERED GLASS AND FAILS TO CONFORM TO FEDER... Read more

Consequence

IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT(S) MAY BE SERIOUSLY INJURED BY SHATTERED GLASS.

Remedy

SAFELITE WILL NOTIFY ITS RETAIL CUSTOMERS AND REPLACE THE GLASS FREE OF CHARGE. RETAIL CUSTOMERS CAN CONTACT SAFELITE TOLL FREE AT 1-888-843-2906. SAFELITE WILL NOTIFY ITS WHOLESALE CUSTOMERS AND REIMBURSE WHOLESALE CUSTOMERS FOR CURRENT INVENTORY AND AT A SPECIFIED RATE FOR REPLACING THEIR CUSTOMER... Read more

1,657 vehicles affected

Manufacturer: SAFELITE FULFILLMENT, INC.

SERVICE BRAKES, HYDRAULIC

Defect Description

CERTAIN AFTERMARKET BRAKE HYDRAULIC MASTER CYLINDERS SOLD AS REPLACEMENT BRAKE CYLINDERS FOR CERTAIN FORD, DAIMLERCHRYSLER, AND JEEP PASSENGER VEHICLES. THESE BRAKE CYLINDERS WERE SOLD UNDER THE BRAND NAMES OF NAPA, RAYBESTOS, AIMCO, AC DELCO, CARQUEST, BENDIX, AND WAGNER. ONLY PRODUCTS THAT WERE ... Read more

Consequence

LOSS OF BRAKE FLUID CAN LEAD TO A DECREASE IN BRAKE LINE PRESSURE AND AN INCREASE IN STOPPING DISTANCE, WHICH CAN RESULT IN A VEHICLE CRASH.

Remedy

AFFINIA (BRAKE PARTS, INC.) WILL REPLACE THE SUBJECT BRAKE HYDRAULIC MASTER CYLINDERS FREE OF CHARGE. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS CAN CONTACT AFFINA GROUP CUSTOMER SERVICE AT 1-800-323-0354.

7,440 vehicles affected

Manufacturer: BRAKE PARTS, INC.

AIR BAGS

Defect Description

ON CERTAIN MINIVANS, THE DRIVER'S AIR BAG MAY BECOME DISABLED DUE TO A FAILURE OF THE CLOCKSPRING, WHICH IS LOCATED IN THE HUB OF THE STEERING WHEEL.

Consequence

THIS CONDITION WILL MANIFEST ITSELF THROUGH ILLUMINATION OF THE AIR BAG WARNING LAMP, AND COULD EVENTUALLY RESULT IN A DRIVER'S AIR BAG OPEN CIRCUIT, IF THE PART IS NOT REPLACED IN A REASONABLE AMOUNT OF TIME.

Remedy

DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY ON ALL COVERED VEHICLES WITH 70,000 MILES OR LESS. FOR THOSE VEHICLES WITH MORE THAN 70,000 MILES, DAIMLERCHRYSLER WILL OFFER AN EXTENDED LIFETIME WARRANTY UNDER WHICH IT WILL REPLACE THE CLOCKSPRING AT NO CHARGE IF IT FAILS. DAIMLERCHRYSLER WILL ALSO... Read more

955,344 vehicles affected

Manufacturer: DAIMLERCHRYSLER CORPORATION

FUEL SYSTEM, GASOLINE

Defect Description

CERTAIN AFTERMARKET REPLACEMENT FUEL FILTERS, MODELS WIX FILTER PART NUMBERS 33576, 33577, 33734; NAPA FILTER PART NUMBERS 3576, 3577, 3734; AND CARQUEST FILTER PART NUMBERS 86576, 86577, 86734 USED ON 1996-2000 DAIMLERCHRYSLER TOWN & COUNTRY, DODGE CARAVAN, AND PLYMOUTH VOYAGER VEHICLES, CAN CAUSE ... Read more

Consequence

A POSSIBLE FIRE CAN OCCUR IN THE PRESENCE OF AN IGNITION SOURCE.

Remedy

WIX WILL NOTIFY ITS CUSTOMERS AND REPLACE THE FUEL FILTERS FREE OF CHARGE. NOTE: THIS DOES NOT INVOLVE ANY PRODUCTS MANUFACTURED BY THE DAIMLERCHRYSLER CORP. NOR ANY DAILMERCHRYSLER DEALERS. OWNER NOTIFICATION IS EXPECTED TO BEGIN DURING NOVEMBER 2003. OWNERS WHO DO NOT RECEIVE THE FREE REMEDY... Read more

68,563 vehicles affected

Manufacturer: WIX FILTERATION PRODUCTS DIVISION

EQUIPMENT

Defect Description

AFTERMARKET REPLACEMENT FUEL FILTERS MANUFACTURED BETWEEN SEPTEMBER 17, 2002, AND JANUARY 20, 2003, SOLD UNDER THE BRAND NAMES LISTED ABOVE. THE FILTER MAY EXPERIENCE MALFUNCTION OF THE QUICK CONNECTOR EITHER BLOCKING FUEL FLOW TO THE ENGINE OR CAUSING A FUEL LEAK. THIS DOES NOT INVOLVE ANY PRODU... Read more

Consequence

IF THIS CONDITION OCCURRED WHILE THE VEHICLE IS IN MOTION, THE ENGINE COULD STALL. ALSO, IN THE PRESENCE OF AN IGNITION SOURCE, THE FUEL LEAK COULD RESULT IN A VEHICLE FIRE.

Remedy

AFTERMARKET REPLACEMENT FUEL FILTERS FOR 1995-2000 SHORT WHEELBASE CHRYSLER TOWN & COUNTRY, PLYMOUTH VOYAGER AND DODGE CARAVAN MINIVANS PART NO. 18232 AND DATE CODE 0237, 0249, OR 0252. REPLACEMENT FUEL FILTERS FOR 1995-2000 LONG WHEELBASE CHRYSLER TOWN & COUNTRY, PLYMOUTH VOYAGER AND DODGE CARAV... Read more

45,870 vehicles affected

Manufacturer: INTERCONTINENTAL AUTO PARTS

AIR BAGS:FRONTAL

Defect Description

ON CERTAIN MINI VANS, THE CLOCKSPRING ASSEMBLY MAY HAVE BEEN WOUND INCORRECTLY DURING THE VEHICLE ASSEMBLY PROCESS.

Consequence

Remedy

DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY ON ALL VEHICLES WITH 70,000 MILES OR LESS. AN EXTENDED LIFETIME WARRANTY WILL ALSO BE PLACED ON THIS COMPONENT FOR ALL AFFECTED VEHICLES, REGARDLESS OF MILEAGE. DAIMLERCHRYSLER WILL ALSO REIMBURSE OWNERS WHO HAVE PAID TO HAVE THE CLOCKSPRING REPLACED O... Read more

1,500,521 vehicles affected

Manufacturer: DAIMLERCHRYSLER CORPORATION

SEAT BELTS:REAR/OTHER

Defect Description

ON CERTAIN MINIVANS, SOME TRIM MATERIAL CAN LOOSEN AND DROP INTO THE REAR OUTBOARD SEAT BELT ASSEMBLY, CAUSING THE SEAT BELT TO BECOME INOPERATIVE.

Consequence

IN THE EVENT OF A CRASH, THE SEAT OCCUPANT MAY NOT BE PROPERLY RESTRAINED, INCREASING THE RISK OF PERSONAL INJURY.

Remedy

DEALERS WILL REPLACE THE TRIM WITH FOAM BLOCKERS AND INSPECT AND REPLACE ALL 3RD ROW SEAT BELT ASSEMBLIES. OWNER NOTIFICATION BEGAN JUNE 3, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOUL... Read more

545,311 vehicles affected

Manufacturer: DAIMLERCHRYSLER CORPORATION

FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM

Defect Description

VEHICLE DESCRIPTION: MINI VANS BUILT WITH 3.3L AND 3.8L ENGINES HAVE FUEL RAILS WITH NITROLE RUBBER O-RING SEALS THAT CAN DEGRADE OVER TIME. FUEL LEAKAGE FROM THE UNDERHOOD FUEL INJECTION FUEL RAIL COULD RESULT, INCREASING THE LIKELIHOOD OF A VEHICLE FIRE.

Consequence

FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.

Remedy

DEALERS WILL INSTALL A SEAL ON THE VEHICLE FUEL RAILS TO PREVENT EXTERNAL LEAKAGE OF FUEL FROM THE FUEL RAIL CROSSOVER TUBE, SHOULD THE EXISTING O-RINGS CONTINUE TO DEGRADE. OWNER NOTIFICATION BEGAN ON JANUARY 25, 2002. DUE TO THE LARGE QUANTITY OF VEHICLES INVOLVED IN THIS CAMPAIGN, THE OWNER NOT... Read more

1,163,000 vehicles affected

Manufacturer: DAIMLERCHRYSLER CORPORATION

CHILD SEAT

Defect Description

VEHICLE DESCRIPTION: PASSENGER MINIVANS EQUIPPED WITH INTEGRATED CHILD SEATS. THE SHOULDER HARNESS RESTRAINT WEBBING WAS INCORRECTLY ROUTED AROUND THE METAL REINFORCEMENT BAR ON THESE SEATS.

Consequence

THE CHILD SEAT OCCUPANT MAY NOT BE PROPERLY RESTRAINED IN THE EVENT OF A COLLISION.

Remedy

DEALERS WILL INSPECT THE ROUTING OF THE SHOULDER BELT WEBBING AND ANY FOUND INCORRECT WILL BE PROPERLY ROUTED.

900 vehicles affected

Manufacturer: CHRYSLER CORPORATION

Complaint Statistics

397 total complaints 13 crashes 26 fires 14 injuries

Top Reported Components

Component	Complaints
AIR BAGS	35
ELECTRICAL SYSTEM	28
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS	24
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE	16
ELECTRICAL SYSTEM:HORN	15
POWER TRAIN:AUTOMATIC TRANSMISSION	15
STEERING	12
ENGINE AND ENGINE COOLING	12
VEHICLE SPEED CONTROL	10
EXTERIOR LIGHTING:HEADLIGHTS	9

Incident date: Jun 13, 2017

THIS VEHICLE HAS STALLED WHILE DRIVING ON THE HIGHWAY WITH MY KIDS IN THE CAR LEAVING ME WITH NO POWER NO BRAKE HAD TO QUICKLY TURN OFF TO THE SHOULDER AND TRY TO RESTART IT IS HAPPENING ON A DAILY BASIS AND IS VERY DANGEROUS I HAD A RECALL PART REPLACED BY DEALER AND STILL NOTHING SOMETHING HAS TO ... Read more

Incident date: Jun 13, 2017

Incident date: Dec 12, 2015

WHILE DRIVING IN SNOW AND RAIN FOR ONE DAY THE STEERING WHEEL FROZE UP, THE BATTERY LIGHT WENT ON, AND I WAS NO LONGER ABLE TO DRIVE. I WAS ON A FLAT STREET AND IN MOTION WHEN IT OCCURRED.

Incident date: Dec 12, 2015

WHILE DRIVING IN SNOW AND RAIN FOR ONE DAY THE STEERING WHEEL FROZE UP, THE BATTERY LIGHT WENT ON, AND I WAS NO LONGER ABLE TO DRIVE. I WAS ON A FLAT STREET AND IN MOTION WHEN IT OCCURRED.

Incident date: Dec 12, 2015

WHILE DRIVING IN SNOW AND RAIN FOR ONE DAY THE STEERING WHEEL FROZE UP, THE BATTERY LIGHT WENT ON, AND I WAS NO LONGER ABLE TO DRIVE. I WAS ON A FLAT STREET AND IN MOTION WHEN IT OCCURRED.

Incident date: Sep 9, 2015

COMPLETE FAILURE OF THE BRAKE SYSTEM DUE TO A RUPTURE OF A BRAKE LINE. LUCKY FOR US WE WERE ON A FLAT SECTION OF ROAD AND DRIFTED TO A STOP. IF WE HAD BEEN THREE SECONDS LATER WE WOULD HAVE CRASHED INTO CROSS TRAFFIC.

Incident date: Jan 1, 2013

TL*THE CONTACT OWNS A 1998 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT ANOTHER VEHICLE REAR ENDED THE CONTACT AND THE SEAT BELTS FAILED TO SECURE THE FRONT DRIVER AND THE FRONT PASSENGER. A POLICE REPORT WAS FILED. THE FRONT DRIVER AND THE FRONT PASSENGER BOTH SUSTAINED BACK INJURIES THAT RE... Read more

Crash 2 injured

Incident date: Nov 5, 2014

VEHICLE CONTINUES TO TURN OFF WHEN SLOWING DOWN AND MUST RESTART VEHICLE WHILE APPROACHING A LIGHT OR GOING UP A HILL. VEHICLE TAKEN TO REPAIR SHOP PRIOR AND COULD NOT FIND ANYTHING WRONG WITH VEHICLE, REPAIR SHOP CONFIRMED ISSUES. HAVE REPORT FROM SHOP INDICATING CONCERN FOR SAFETY WHILE DRIVING ... Read more

Incident date: Nov 5, 2014

Incident date: Aug 20, 2014

WIPER BLADES UNABLE TO SHUT OFF AT TIMES, SOME TIME DELAY OF STARTING, I HAVE HAD THE WIPER MOTOR REPLACE. *TR

Incident date: Aug 24, 2010

CRANKED, STARTED, RAN FOR 1 SECOND, AND STALLED. THIS HAPPENED THREE TIMES IN A ROW. THEN IT WOULD NOT CRANK UNTIL WE RETURNED THE NEXT DAY AND IT STARTED AND RAN FINE. THIS BECAME AN INTERMITTENT PROBLEM OVER TIME AND EVENTUALLY FAILED ALTOGETHER. VERY MYSTERIOUS BUT I FOUND THE CAUSE AND REPAIRED ... Read more

Incident date: Aug 24, 2010

Incident date: Oct 2, 2014

TL* THE CONTACT OWNS A 1998 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE STALLED AND THE BATTERY, ABS, TRAC OFF, AND SEAT BELT WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS UNABLE TO RESTART. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWA... Read more

Incident date: Oct 2, 2014

Incident date: Aug 1, 2014

TL* THE CONTACT OWNS A 1998 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING APPROXIMATELY 55 MPH, THE INSTRUMENT PANEL GAUGES FAILED AND THE VEHICLE STALLED. THE CONTACT HAD TO LEAVE THE VEHICLE PARKED FOR SEVERAL DAYS BEFORE IT WOULD RESTART. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT... Read more

Incident date: Nov 1, 2013

TL* THE CONTACT OWNS A 1998 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING VARIOUS SPEEDS, THE INSTRUMENT PANEL FAILED TO ILLUMINATE. THE CONTACT MENTIONED THAT THE VEHICLE FAILED TO START WHEN IN ACCESSORY MODE. IN ADDITION, THE CONTACT WOULD HAVE TO WAIT SEVERAL HOURS BEFORE THE VEHICLE WOULD START. THE... Read more

Incident date: Jun 8, 2011

THE FACTORY ALARM HAS BEEN SHUTTING THE VAN DOWN,THE SPEEDOMETER FREEZES THEN SHOOTS UP TO 120,THE FUEL GAGE,TEMP GAGE STOP WORK TRIES TO STALL GOING DOWN THE ROAD.I HAVE READ ON THE NET THAT OTHER PEOPLE ARE HAVING THE SAME PROBLEMS WITH ALARM SHUTTING THEM DOWN.THEY NEED TO REPAIR THIS PROBLEM AS ... Read more

Incident date: Mar 19, 2014

THE AIRBAG LIGHT HAD BEEN ON FOR MONTHS AND WAS ON WHEN I BOUGHT THE CAR LAST NOVEMBER, 2013. SO IT HAD BEEN ON FOR AN UNKNOWN PERIOD OF TIME. THE HORN AND CRUISE CONTROL STOPPED WORKING AFTER I BLEW THE HORN AT SOMEONE WHO DID NOT TURN ON GREEN ARROW IN FRONT OF ME. I AM SURE IT WAS THE CLOCKSPRING... Read more

Incident date: Dec 18, 2013

TL* THE CONTACT OWNS A 1998 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE STARTING THE IGNITION, THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED. THE FAILURE RECURRED WHEN DRIVING VARIOUS SPEEDS. ADDITIONALLY, THE HORN AND CRUISE CONTROL BECAME INOPERABLE. THE VEHICLE WAS TAKEN TO AN A... Read more

Incident date: Dec 18, 2013

Incident date: Jul 7, 2013

TRAVEL ABOUT 15 MILES TO A RESIDENCE, PARKED VAN FOR ABOUT 3-4 HRS, ENTERED VAN AND TRY TO START, WOULDN'T TURN OVER *THOUGHT IT WAS A PROBLEM WITH STARTER AND OR BATTERY*, TRIED JUMPING, WOULDN'T TURN OVER. WAITED APPX 1HR LATER, TRIED STARTING, VAN STARTED, DROVE HOME. NEXT DAY, TRIED TO START VAN... Read more

Incident date: Oct 5, 2013

SERPENTINE BELT SLIPPED OFF WHEN DRIVING IN RAINY CONDITIONS WITH CHILD IN VEHICLE. CAUSING LOSS OF POWER STEERING AND ENGINE TO OVERHEAT. WAS STRANDED AND HAD TO CALL FAMILY TO BE PICKED UP. HAD TO HAVE CAR TOWED AND PAY OUT OF POCKET EXPENSE TO HAVE SERPENTINE BELT PUT BACK ON. *TR

Incident date: Oct 5, 2013

Incident date: Apr 1, 2013

TL* THE CONTACT OWNS A 1998 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT AFTER REFUELING, THE INSTRUMENTAL CLUSTER BOARD FAILED AND CAUSED THE ENGINE TO BECOME INOPERABLE. THE FAILURE WAS EXPERIENCED SEVERAL TIMES. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE CONTACT REPLACED THE IGNITION SWIT... Read more

Incident date: May 13, 2013

TL* THE CONTACT OWNS A 1998 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHEN DRIVING AT VARIOUS SPEEDS, THE SPEEDOMETER NEEDLE WOULD INDICATE A READING OF ZERO. THE FAILURE RECURRED NUMEROUS TIMES. EVERY SINGLE GAUGE ON THE INSTRUMENT PANEL FAILED, INCLUDING THE INSTRUMENT PANEL BACK LIGHTS.... Read more

Incident date: Dec 12, 2012

TL* THE CONTACT OWNS A 1998 CHRYSLER TOWN AND COUNTRY. THE CONTACT WAS DRIVING APPROXIMATELY 10 MPH WHEN THE FRONT DRIVER'S SIDE WHEEL COMPLETELY SEIZED IN AN OUTWARD DIRECTION. THE VEHICLE WAS INSPECTED AND IT WAS DISCOVERED THAT THE FRONT STRUT MOUNT WAS FRACTURED. THE VEHICLE WAS TOWED TO THE CON... Read more

Incident date: Mar 14, 2011

I PURCHASED THIS VAN DEC 2010. I WAS COMING HOME FROM WORK AT 9PM DRIVING ON THE INTERSTATE AND THE BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR - NO BRAKES. NEXT DAY I TOOK TO SHOP AND WAS TOLD ALL THE LINES WERE RUSTED AND NEEDED REPLACED. I HAD ALL NEW BRAKE LINES INSTALLED FRONT TO BACK BY A REPAIR... Read more

Incident date: Mar 14, 2011

Incident date: Jul 23, 2012

TL* THE CONTACT OWNS A 1998 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING APPROXIMATELY 30 MPH, THE CONTACT SMELLED A BURNING ODOR AND THEN NOTICED FLAMES COMING FROM UNDER THE HOOD. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THAT THE VEHICLE WAS INCLUDED IN THE REC... Read more

Fire

Incident date: Apr 28, 2012

RUST THROUGH AT THE GAS TANK OF BRAKE LINE. *JS

Incident date: Apr 28, 2012

RUST THROUGH AT THE GAS TANK OF BRAKE LINE. *JS

Incident date: Mar 9, 2011

TL* THE CONTACT OWNS A 1998 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING IN RAINY WEATHER CONDITIONS APPROXIMATELY 40 MPH, THERE WAS A LOSS OF POWER STEERING WITHOUT WARNING AND THE ILLUMINATION OF THE BATTERY WARNING INDICATOR. THE CONTACT DROVE TO THE SIDE OF THE ROAD AND THE ENGINE WAS TURNED OFF. UP... Read more

Incident date: Sep 1, 2010

TL* THE CONTACT OWNS A 1998 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE INSTRUMENTAL CLUSTER FAILED AND NONE OF THE GAUGES WORKED PROPERLY. DUE TO THIS SHORT IN THE INSTRUMENTAL CLUSTER, THE VEHICLE WOULD ALSO STALL AND TAKE A LONG PERIOD OF TIME TO START. THE VEHICLE WAS TAKEN TO AN INDE... Read more

Incident date: Jul 27, 2011

MY 1998 CHRYSLER TOWN COUNTY LXI THE FUEL GAUGE LIGHT AND GAGE FLASH AND THE LIGHT BLINKS AND SOME TIMES GO TO EMPTY .TILL I SHUT THE ENGINE OFF . I AM AFRAID IT MIGHT CAUSE A FIRE .IS THERE ANY RECALLS FOR THIS TROUBLE? *TR

Incident date: Apr 15, 2011

TL*THE CONTACT OWNS A 1998 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING SHE DROVE OVER A BUMP IN THE ROAD AND STARTED HEARING A SCRAPING SOUND. SHE STATED THAT AFTER PULLING OVER SHE NOTICED THAT ONE OF THE FUEL TANK STRAPS HAD COME OFF AND THE TANK WAS HANGING OFF OF THE VEHICLE... Read more

Incident date: Jan 9, 2011

1998 CHRYSLER TOWN & COUNTRY. SMELLED GAS INSIDE THE CAR. I LOOKED UNDER THE HOOD AND NOTICED GAS DRIPPING FROM THE FUEL INJECTOR CROSSOVER TUBE. I CALLED THE CHRYSLER DEALER AND WAS INFORMED THAT THE PROBLEM WAS REPAIRED IN 2009 WHEN I BROUGHT THE VEHICLE IN FOR A RECALL. THE PROBLEM PERSISTED SO ... Read more

Incident date: Dec 30, 2010

TL* THE CONTACT OWNS A 1998 CHRYSLER TOWN AND COUNTRY. THE CONTACT WAS DRIVING APPROXIMATELY 40 MPH THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE CONTACTS PLACE OF RESIDENT. A LOCAL MECHANIC PERFORMED A DIAGNOSTIC ON THE VEHICLE AND NO FAILURE CODES DISPLAYED. THE VEHICLE WAS NOT... Read more

Incident date: Dec 20, 2010

AFTER DRIVING IN THE RAIN SEVERAL DAYS IN A ROW, INCLUDING A MUDDY DIRT ROAD, HIT A MUD PUDDLE AND SUDDENLY LOST POWER IN STEERING. WAS A BELT LAYING ON THE GROUND UNDER RIGHT SIDE OF CAR. CAR TOWED TO AUTO REPAIR SHOP. WAS TOLD 1998 CHRYSLER TOWN AND COUNTRY VANS HAVE THIS PROBLEM WHEN IT RAINS.... Read more

Incident date: Nov 15, 2008

TL*THE CONTACT OWNS A 1998 CHRYSLER TOWN AND COUNTRY. WHEN THE CONTACT TURNED THE VEHICLE ON, IT WOULD START AND RUN FOR TWO SECONDS AND THEN TURN OFF. AFTER THREE ATTEMPTS TO RESTART THE VEHICLE IT FAILED TO COME ON. THE VEHICLE WAS TOWED TO A MECHANIC. THE MECHANIC COULD NOT DIAGNOSE THE FAILURE ... Read more

Incident date: Oct 17, 2010

REPEATED DISMOUNT OF SERPENTINE BELT FROM CRANKSHAFT PULLEY DUE TO WATER SPLASHING FROM RIGHT FRONT TIRE. HAS OCCURRED FOUR OR FIVE TIMES SINCE OWNING THE 1998 VEHICLE IN 2001. THIS CAUSED THE ABRUPT LOSS OF POWER STEERING, BRAKING AND ELECTRICAL POWER FROM THE ALTERNATOR. NO ACTION HAS BEEN TAKEN B... Read more

Incident date: Oct 17, 2010

Incident date: Jun 24, 2010

1998 CHRYSLER TOWN AND COUNTRY. CONSUMER STATES VEHICLE WOULD NOT START *TGW THE CONSUMER STATED THE VEHICLE WAS TOWED TO THE DEALER. THE DEALER KEPT THE VEHICLE FOR THREE WEEKS AND WAS UNABLE TO DUPLICATE THE PROBLEM. WHEN THE CONSUMER RETRIEVED THE VEHICLE FROM THE DEALER, HE MADE A STOP AND WHEN... Read more

Incident date: Sep 21, 2005

TL*THE CONTACT OWNS A 1998 CHRYSLER TOWN AND COUNTRY. THE VEHICLE WAS PARKED WHEN HE NOTICED THERE WAS SURFACE RUST ON THE FRONT DRIVERS SIDE STRUT. OVER TIME THE RUST BECAME PROGRESSIVELY WORSE. HE TOOK THE VEHICLE TO AN INDEPENDENT REPAIR SHOP WHERE THEY CONFIRMED THAT THE FRONT DRIVERS SIDE STRUT... Read more

Incident date: Sep 2, 2010

ENGINE SPONTANEOUSLY STARTED ON FIRE AND FIRE DESTROYED THE ENTIRE VEHICLE. OWNER JUST PURCHASED THE VEHICLE 1 WEEK PRIOR TO THIS OCCURRING FROM A DEALERSHIP. ALL OF A SUDDEN, THERE WAS SMOKE EVERYWHERE WHILE DRIVING ON THE INTERSTATE, AND WITHIN 3-4 MINUTES OF PULLING TO THE SIDE OF THE ROAD DUE TO... Read more

Fire 1 injured

Showing 50 of 397 complaints.

Technical Service Bulletins — 1998 CHRYSLER TOWN AND COUNTRY

140 manufacturer communications from 129 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

Component	Bulletins
162000 STRUCTURE:BODY	12
350000 EQUIPMENT	10
110000 ELECTRICAL SYSTEM	9
061000 ENGINE AND ENGINE COOLING:ENGINE	8
160000 STRUCTURE	6
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL	6
357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER	5
010000 STEERING	4

116340 ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER

KEY, Master If replacing the key/FOBIK on a WJ, KJ, TJ, or PT Cruiser, use the "AC" NIC level part number. The "AB" NIC level will not program to these platforms. For all other platforms, if the "AB" NIC level will not program to the vehi

116340 ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER

110000 ELECTRICAL SYSTEM

Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are nece

350000 EQUIPMENT

160000 STRUCTURE

Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.

350000 EQUIPMENT

Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.

160000 STRUCTURE

Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.

350000 EQUIPMENT

Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.

160000 STRUCTURE

Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.

350000 EQUIPMENT

Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.

160000 STRUCTURE

Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.

160000 STRUCTURE

Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Wiper If Mopar OE wipers are unavailable, the below alternatives can be offered instead. 05066964A$ = WBRW0011A$ 05066973A$ = WB000019A$ or WBF00019A$ 05096134A$ = WB000027A$ or WBF00028A$ 55154762A$ = WB000013A$ 68001330A$ = WB000019

114000 ELECTRICAL SYSTEM:WIRING

Return: Wiring Assy - Engine You have been identified as either having stock, or have stock in transit to your dealership. Please return stock packaged before 2016/07/31 (31 July, 2016)of follow ing part numbers:68176457AF, 68176459AF. P

350000 EQUIPMENT

Inspect and Return: Trim Cover Assy - A-Pillar Rt/Lt You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part numbers: 1ZA04DX9AE, 1ZA05DX9AE. See attachments for id

350000 EQUIPMENT

05182535AD - Lamp Assy ?Tail Light LT You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 05182535AD . See attachments for identifying suspect stock. Pl

120000 LIGHTING (PWS)

350000 EQUIPMENT

CBXDP361AA Return: Spacer Kit - Visor You have been identified as either having stock, or have stock in transit to your dealership. Please return stock of part number CBXDP361AA. Replacement part number is CBXDP361AB w hich is in stock a

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Warranty Operations Newsletter Updates from Warranty Operations

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Return: Lamp Assy - CHMSL& Cargo Light You have been identified as either having stock, or have stock in transit to your dealership. Please return all stock of follow ing part numbers:55372082AE, 55372082AD, 55372082AC, 55372082AB, 553720

110000 ELECTRICAL SYSTEM

Inspect and Return: Solenoid Module - Transmission You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of follow ing part numbers:52120000AA, 52119435AF, 05078709AB. S

117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

1NT30XDVAC - Inspect and Return: Panel - Instrument Panel You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 1N T30XDVAC. See attachments for identifyin

110000 ELECTRICAL SYSTEM

P/N CBSZR068AA: Inspect & Return: Module Kit - Occupant Restraint You have been identified as either having stock, or have stock in transit to your dealership. Please return part number CBSZR068AA as per the QIR attached. Replacement par

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Warranty Operations Newsletter Updates from Warranty Operations

060000 ENGINE AND ENGINE COOLING

Valve Body. These may cause over drive cycling.

350000 EQUIPMENT

Valve Body. These may cause over drive cycling.

350000 EQUIPMENT

Child Seat Tether Anchor Installation This bulletin describes procedures to install Child Seat Tether Anchors based on Customer Request. Retrofits are subject to part availability. Vehicles in the following list that are marked **** for th

592000 CHILD SEAT:TETHER: CONNECTOR/CLIP (SECURES TOP OF CHILD SEAT TO VEHICLE)

160000 STRUCTURE

82212076, 82203694 - Fabric Cleaner This "fabric cleaner" is not intended for sale in California, the otc states (Connecticut, Delaware, Massachusetts, Maine, New Hampshire, New Jersey, New York, Pennsylvania, Virginia, and Washington dc

040000 SERVICE BRAKES, AIR

SNOW/WATER INGESTION INTO REAR BRAKE DRUM. *KB

034400 SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM

SNOW/WATER INGESTION INTO REAR BRAKE DRUM. *TT

034400 SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM

SNOW/WATER INGESTION INTO REAR BRAKE DRUM. *TT

010000 STEERING

POP/TICK SOUND IN STEERING WHEEL AREA. *TT

162000 STRUCTURE:BODY

COSMETIC CORROSION OR PERFORATION AT UPPER STRUT TOWER/S USUALLY BETWEEN THE STRUT AND UPPER LOAD PATH BEAM INNER PANEL (INNER FENDER). *TT

034400 SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM

SNOW/WATER INGESTION INTO REAR BRAKE DRUM. *YD THIS BULLETIN SUPERSEDES 05-001-02 DATED MARCH 4, 2002. *TT

140000 AIR BAGS

CONCERNS WITH THE AIR BAG WARNING INDICATOR LAMP ON INTERMITTENTLY OR CONSTANTLY. *TT

980000 UNKNOWN OR OTHER

FLASH PROGRAMMING FAILURE RECOVERY. *SLC

135200 VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR

SUBJECT REGARDING OUTSIDE REARVIEW MIRROR GLASS REPLACEMENT. *SLC

980000 UNKNOWN OR OTHER

CHROME WHEEL CARE. *SLC

011000 STEERING: STEERING WHEEL/HANDLE BAR

EXPERIENCING A POP/TICK SOUND HEARD COMING FROM THE STEERING WHEEL AREA WHILE THE VEHICLE IS IN MOTION. *TT

103600 POWER TRAIN:AUTOMATIC TRANSMISSION:COOLING UNIT AND LINES

SUBJECT REGARDING TRANSMISSION OIL COOLER LINE HOSE CLAMP SERVICE. *TT

061000 ENGINE AND ENGINE COOLING:ENGINE

SUBJECT REGARDING CAMSHAFT / BEARING SERVICE. *TT

135200 VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR

SUBJECT REGARDING OUTSIDE REARVIEW MIRROR GLASS REPLACEMENT. *TT

021000 SUSPENSION:FRONT

EXPERIENCING A SQUAWK / CREAK / GROAN SOUND FROM FRONT SUSPENSION WHILE DRIVING OVER ROUGH / BUMPY ROADS. *TT

110000 ELECTRICAL SYSTEM

SUBJECT REGARDING AIRBAG / CLOCK SPRING SERVICE FOR VARIOUS MODELS INCLUDING 2002 MODEL YEAR JEEP LIBERTY. *TT

350000 EQUIPMENT

SUBJECT REGARDING GENERIC SCAN TOOL (GST), PUBLICATION NO. 81-170-00008 PROVIDED WITH THIS TECHNICAL SERVICE BULLETIN TO PROVIDE REFERENCE INFORMATION WHEN USING GENERIC SCAN TOOL ON OBDII VEHICLES. *TT

034500 SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC

A CONDITION MAY EXIST WHERE A LOW FREQUENCY HOWL / MOAN NOISE IS HEARD FROM THE REAR BRAKE AREA DURING LOW SPEED AND / OR LOW SPEED TURNS SUCH AS A PARKING LOT MANEUVER, WITH NO BRAKE PEDAL PRESSURE APPLIED. *TT

034430 SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM:DRUM

ON SOME VEHICLES, WHILE DRIVING THROUGH DEEP OR BLOWING SNOW / WATER, THE SNOW / WATER MAY ENTER THE REAR BRAKE DRUMS CAUSING RUST TO DEVELOP ON THE REAR BRAKE DRUM AND SHOE FRICTION SURFACES. THIS CONDITION CAN LEAD TO TEMPORARY FREEZI

110000 ELECTRICAL SYSTEM

SUBJECT REGARDING WIRE SPLICE REPAIRS. *SB

135000 VISIBILITY:REARVIEW MIRRORS/DEVICES

SUBJECT REGARDING OUTSIDE MIRROR GLASS REPLACEMENT. *TT

220000 SEATS

SUBJECT REGARDING CHILD SEAT TETHER ANCHORS. *TT

162300 STRUCTURE:BODY:DOOR

EXPERIENCING A CHATTER SOUND COMING FROM THE SLIDING DOOR POWER LOCK ACTUATOR(S) WHEN THE POWER LOCK FEATURE IS REPEATEDLY ACTIVATED. *TT

140000 AIR BAGS

SUBJECT REGARDING NON-DEPLOYED AIRBAG HANDLING PROCEDURES. *TT

162000 STRUCTURE:BODY

A CONDITION EXIST WHERE THE ROOF PANEL SURFACE EXHIBITS WAVINESS OR DEPRESSION(S) NEAR THE FRONT OF THE CHARACTER FEATURES OR SKID STRIP FOR ROOF RACK EQUIPPED VEHICLES. *TT

162000 STRUCTURE:BODY

THIS BULLETIN CONTAINS PROCECURES TO REMOVE WAVINESS OR DEPRESSIONS FROM THE ROOF PANEL SURFACE. *TT

220000 SEATS

SUBJECT REGARDING CHILD SEAT TETHER ANCHORS. *TT

114000 ELECTRICAL SYSTEM:WIRING

THIS BULLETIN PROVIDES A REVISED WIRE SPLICE PROCEDURE AND RELATED PARTS. *TT

010000 STEERING

A CONDITION WHERE A CLICK / RATTLE SOUND MAY BE HEARD COMING FROM THE AREA OF THE STEERING WHEEL WHILE THE VHICLE IS IN MOTION. *TT

061000 ENGINE AND ENGINE COOLING:ENGINE

SUBJECT REGARDING MISDIAGNOSED LEAK DETECTION PUMP SYSTEMS WITH DIAGNOSTIC TROUBLE CODES P1494, P0442 P0455, OR P0456. *TT

061000 ENGINE AND ENGINE COOLING:ENGINE

CONCERNS WITH THE PCV VALVE FREEZING UNDER EXTREMELY COLD CONDITIONS. *TT

034430 SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM:DRUM

INFORMATION REGARDING SNOW / WATER ENTERING THE REAR BRAKE DRUMS. *TT

353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

VEHICLE OPERATOR MAY COMPLAIN OF POOR AM RADIO RECEPTION. *TT

145000 AIR BAGS:ON-OFF SWITCH ASSEMBLY

DAIMLERCHRYSLER CORPORATION IS NOW OFFERINB AIRBAG ON / OFF SWITCHES FOR SELECTED VEHICLES. *TT

051100 PARKING BRAKE:CONVENTIONAL:MECHANICAL

INFORMATION ON REAR WHEEL PARK BRAKE ACTUATOR / LEVER SERVICE. *TT

162000 STRUCTURE:BODY

SUBJECT ON THE CHILD SEAT TETHER ANCHORS. *MJS

980000 UNKNOWN OR OTHER

SOME VEHICLES MAY EXHIBIT INTERMITTENT MALFUNCTION INDICATOR LIGHT (MIL) ILLUMINATION WITH HEX CODE $1B (P0123) THROTTLE POSITION SENSOR (TPS) VOLTAGE HIGH. *TT

116100 ELECTRICAL SYSTEM:IGNITION:SWITCH

INFORMATION REGARDING THE IGNITION SWITCH HOUSING SERVICE. *TT

103000 POWER TRAIN:AUTOMATIC TRANSMISSION

THIS BULLETIN ANNOUNCES THE AVAILABILITY AND INSTALLATION OF A RESUABLE AUTOMATIC TRANSMISSION OIL PAN GASKET. *TT

220000 SEATS

INFORMATION ON CHILD SEAT TETHER ANCHORS. *TT

180000 VEHICLE SPEED CONTROL

CONCERNS WITH SPEED CONTROL WHICH DOES NOT MAINTAIN SET SPEED WHILE CLIMBING A GRADE. *TT

103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

THIS BULLETIN EXPLAINS THE OPERATION AND APPLICATION OF THE LEAK DETECTION PUMP (LDP) MONITOR TEST. *TT

162000 STRUCTURE:BODY

EXPERIENCING TICK TYPE NOISE AT TOP OF LEFT B-PILLAR. *TT

061110 ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS

CONCERNS WITH SERPENTINE BELT SLIPPING OFF IDLER PULLEY. *TT

190000 TIRES

SUBJECT PERTAINING TO SMOOTH ROAD HIGH-SPEED VIBRATION OR SHAKE CONDITION. *TT

190000 TIRES

CUSTOMER MAY COMPLAIN OF LOW SPEED TIRE WOBBLE. *TT

180000 VEHICLE SPEED CONTROL

CONDITIONS WITH INTERMITTENT LOSS OF SPEED CONTROL. *TT

103000 POWER TRAIN:AUTOMATIC TRANSMISSION

SUBJECT REGARDING REUSABLE AUTOMATIC TRANSMISSION OIL PAN GASKET. *TT

200000 WHEELS

INFORMATION REGARDING CHROME PLATED ALUMINUM WHEEL CARE. *TT

061100 ENGINE AND ENGINE COOLING:ENGINE:GASOLINE

CONCERNS WITH SAGS / HESITATION / STUMBLE / START & STALL, A/C BUMP IMPROVEMENTS, ADDITION OF LEAK DETECTION PUMP (LDP) MONITOR TEST. *TT

103000 POWER TRAIN:AUTOMATIC TRANSMISSION

SERVICE AND PARTS INFORMATION ON 1999 RUNNING CHANGES TO TRANSMISSION RANGE SENSOR (TRS) *TT

162300 STRUCTURE:BODY:DOOR

CONCERNS WITH FRONT AND / OR SLIDING DOOR POWER LOCK MOTORS MAKING A WHIRLING NOISE. *TT

162000 STRUCTURE:BODY

SUBJECT PERTAINING TO A TICKING TYPE NOISE AT TOP OF LEFT B-PILLAR. *TT

145000 AIR BAGS:ON-OFF SWITCH ASSEMBLY

SUBJECT REGARDING AIRBAG ON - OFF SWITCHES. *YC

110000 ELECTRICAL SYSTEM

SUBJECT ON MEMORY POWER SEAT TRAVEL RANGE. *YC

061000 ENGINE AND ENGINE COOLING:ENGINE

SUBJECT REGARDING OIL SEEPAGE AT CAM POSITION SENSOR / MISINTERPRETED HEAD GASKET LEAK. *YC

131000 VISIBILITY:WINDSHIELD

WINDNOISE AROUND FRON DOOR GLASS, ESPECIALLY AT TOP OF THE B PILLAR. *AK

061100 ENGINE AND ENGINE COOLING:ENGINE:GASOLINE

VEHICLE EXPERIENCING A TICKING NOISE WHILE AT IDLE FROM ENGINE. *YC

061000 ENGINE AND ENGINE COOLING:ENGINE

A NEW MULTI-LAYER STEEL ( MLS ) HEAD GASKET HAS BEEN DEVELOPED AND IS BEING IMPLEMENTED INTO PRODUCTION VEHICLES. *YC

063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM

SUBJECT REGARDING I/M ( INSPECTION MAINTENANCE ) TESTING - OBD II "CARB" READINESS MONITOR INFORMATION. *YC

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

SERVICE MANUAL REVISIONS. *YC

105000 POWER TRAIN:DRIVELINE

RIGHT SIDE HALF SHAFT CV BOOT IS MADE OF A SPECIAL HIGH TEMPERATURE RESISTANT MATERIAL THAT CAN SHOW HEAVY GREASE SEPAGE-ENOUGH TO FORM DROPLETS ON THE BOOT CONVOLUTES. *AK

105200 POWER TRAIN:DRIVELINE:CONSTANT VELOCITY JOINT

RIGHT SIDE HALF SHAFT CV BOOT IS MADE OF A SPECIAL HIGH TEMPERATURE RESISTANT MATERIAL THAT CAN SHOW HEAVY GREASE SEPAGE-ENOUGH TO FORM DROPLETS ON THE BOOT CONVOLUTES. *AK

020000 SUSPENSION

A SQUEAKING / CHIRPING NOISE IS HEARD ( INSIDE OR OUTSIDE THE VEHICLE ) FROM THE STRUT TOWER AREA( S ). *YC

110000 ELECTRICAL SYSTEM

SUBJECT REGARDING BODY CONTROL MODULE AUTO HEADLAMP SENSOR/ SIGNAL CIRCUIT DIAGNOSTIC TROUBLE CODE (DTC). *YC

162000 STRUCTURE:BODY

SUBJECT ON FLASH PROGRAMMING FAILURE RECOVERY. *YC

145000 AIR BAGS:ON-OFF SWITCH ASSEMBLY

SUBJECT REGARDING THE AIRBAG ON-OFF SWITCHES. *YC

010000 STEERING

A "HONK" OR SQUEAL NOISE DURING PARKING LOT MANEUVERS. *YC

022000 SUSPENSION:REAR

RATTLE NOISE FROM REAR OF THE VEHICLE WHEN DRIVING OVER ROAD BUMPS. *AK

357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER

CONDITION WITH A/C COMPRESSOR LOCK-UP AT LOW MILEAGE. *YC

357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER

EXHIBITING A MOANING AND GROANING SOUND ACCOCIATED WITH A/C COMPRESSOR OPERATION. *YC

Showing 100 of 140 bulletins.

NHTSA Safety Investigations — CHRYSLER TOWN AND COUNTRY

Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.

PE — Closed — Model Year: 2016

Sliding Doors Inoperative

The Office of Defects Investigation (ODI) opened PE21-016 on July 7, 2021, to investigate 364 complaints alleging that one or both sliding doors on 2016 Model Year (MY) Grand Caravan or Town and Country vehicles could not be opened. The door(s) could not be opened using the mechanical handle or elec... tronic remote switches. Many of the complaints described having to remove passengers seated in the rear of vehicles through the front doors, the second sliding door (if it was operational), the window, or the car?s rear hatch. The complainants have expressed concerns that if the sliding door(s) cannot be opened in the event of an emergency or crash, it could trap passengers or delay their egress.On June 4, FCA published TSB# 23-017-20 instructing dealers to replace the door lock actuator instead of the entire door latch assembly on the subject vehicles when consumers complained about either one or both of the sliding door locks not functioning and/or emitting a loud buzzing noise during lock/unlock operation. On June 16, 2021, FCA approved a Quality Warranty Extension for fifteen years/150,000 miles from the vehicle's in-service date for sliding door lock actuators on vehicles built between May 1, 2015, through January 9, 2017. FCA has started notifying owners about the new program. FCA will provide reimbursement for owners who previously paid for sliding door repairs.Consumers whose sliding doors are inoperative will have the opportunity to have their vehicle diagnosed, and if a fault is identified, have the sliding door actuator repaired at no charge.Analysis of the FCA IR response and ODI complaint data found that the majority (96%) of sliding door failures occurred prior to the calendar year 2020 when the subject vehicles had approximately 4 years in service. At the time of the closing of this investigation, 99% of the subject vehicles are passed the age where failures typically occur. The number of new reports has been decreasing since 2020 and further reduced following the FCA Warranty Extension program. ODI found that prior to a failure of the sliding door(s) there is normally a loud buzzing noise/sound generated that alerts the operator to the actuator starting to wear out.ODI has not identified any crashes or injury allegations due to the sliding door being inoperable on the subject vehicles following nearly six years of exposure. ODI will continue to monitor complaints received for the incidence of sliding doors becoming inoperative.Accordingly, the investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist, and the agency reserves the right to take additional action if warranted by new circumstances.For a complete summary of this investigation and related consumer complaints, please see attached closing resume document.Read more

PE — Closed — Model Year: 2014

Interior Vehicle Fire

On August 6th, 2020, the Office of Defects Investigation (ODI) opened this Preliminary Evaluation (PE20-012) to investigate alleged thermal events, and/or vehicle fires originating at the charge hub in 2014 Chrysler Town and Country minivans manufactured by Fiat Chrysler Automobiles (FCA). While the... Read more

DP — Closed — Model Year: 2008

Totally Integrated Power Module Failure

In a letter dated August 21, 2014, the Center for Auto Safety (CAS) petitioned the National Highway Traffic Safety Administration (NHTSA) to initiate a defect investigation of alleged failures associated with the Totally Integrated Power Module (TIPM) installed in Chrysler SUV?s, trucks, and vans be... ginning in the 2007 model year. The petitioner alleges that TIPM defects may result in engine stall, airbag non-deployment, failure of fuel pump shutoff resulting in unintended acceleration, fire, and other symptoms. On September 25, 2014, the Office of Defects Investigation (ODI) opened DP14-004 to evaluate the petition for a grant or deny decision. ODI analyzed complaint data provided by CAS as well as complaints submitted to ODI from consumers. In total, there were 296 complaints submitted by the petitioner in the original petition and five supplements, including 271 complaints related to the subject vehicles equipped with TIPM-7. Approximately 3 percent of CAS complaints are related to vehicles equipped with TIPM-6 and ODI?s review of these complaints did not identify any safety defect trends. ODI conducted a detailed review of complaints narratives submitted by CAS and consumers including careful analysis of vehicle repair histories, warranty claims obtained from the manufacturer and any available Customer Assistance Inquiry reports (CAIR). Analysis of the field data indicated that MY2011-2013 Jeep Grand Cherokee and Dodge Durango vehicles exhibited significantly higher complaint rates related to fuel pump relay (FPR) failures than other subject vehicles. In a September 3, 2014 letter to NHTSA, Chrysler submitted a Defect Information Report (DIR) identifying a defect in the FPR within the TIPM-7 which can result in a no start or stall condition in approximately 188,723 model year (MY) 2011 Jeep Grand Cherokee (WK) and Dodge Durango (WD) vehicles manufactured from January 5, 2010 through July 20, 2011 (14V-530).In a February 24, 2015 letter, Chrysler submitted a second DIR expanding the scope of the FPR defect condition to include an additional 338,216 MY 2012 through 2013 Jeep Grand Cherokee vehicles manufactured from September 17, 2010 through August 19, 2013 and MY 2012 through 2013 Dodge Durango vehicles manufactured from January 18, 2011 through August 19, 2013 (15V-115).ODI analysis of the CAS allegations of TIPM defects resulting in stall while driving, airbag non-deployment, unintended acceleration, fire and other faults identified a single defect condition related to 1 of over 60 different circuits in the TIPM assembly. The most common effect of this defect condition, related to the fuel pump relay, was a no-start concern, but it could also result in stall while driving (76 complaints). No valid evidence was presented in support of claims related to airbag non-deployment, unintended acceleration or fire resulting from TIPM faults and these claims were found to be wholly without merit based on review of the field data and design of the relevant systems and components.Except insofar as the petitioner's contentions relate to the defect condition addressed by the Chrysler recalls, the factual bases of the petitioner's contentions that any further investigation is necessary are unsupported. In our view, additional investigation is unlikely to result in a finding that a defect related to motor vehicle safety exists or a NHTSA order for the notification and remedy of a safety-related defect as alleged by the petitioner at the conclusion of the requested investigation. Therefore, in view of the need to allocate and prioritize NHTSA's limited resources to best accomplish the agency's safety mission, the petition is denRead more

DP — Closed — Model Year: 2003

Engine Stall After Refueling

This defect petition evaluates July 7, 2014 allegations from an owner of a model year (MY) 2007 Dodge Grand Caravan minivan that engine stall occurs in these vehicles without warning after refueling.The petitioner's vehicle is a Chrysler RS platform minivan.The RS platform includes MY 2003 through 2... 007 Dodge Grand Caravan, Dodge Caravan, Chrysler Town and Country and Chrysler Voyager minivans.NHTSA evaluated the petition by analyzing consumer complaints submitted to the Agency, analyzing field data, reviewing technical information provided in Chrysler's response to an Agency information request and testing an RS minivan identified by its owner as experiencing post-refuel engine stalls.After completing this evaluation, NHTSA has concluded that further investigation is unlikely to result in a finding that a defect related to motor vehicle safety exists.The stalls occurring in these vehicles only occur immediately after filling up the fuel tank and happen at low engine speeds. The failure rate is low, even after 8 to 13 years of the vehicles being in service, and there are no reports of crashes or injuries resulting from the stall condition.In the Agency's view, additional investigation is unlikely to result in finding the existence of a safety-related defect in the subject vehicles.Given the need to allocate and prioritize NHTSA's limited resources to best accomplish the Agency's safety mission, the petition is denied.This action does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency will take further action if warranted by future circumstances. More details concerning our review can be found in the Federal Register Notice for this action.The following 161 VOQs are included in the petition evaluation: 10209242, 10229468, 10240708, 10260923, 10275939, 10276532, 10296487, 10298175, 10328669, 10330144, 10346517, 10349789, 10354758, 10363689, 10372112, 10372368, 10372514, 10378031, 10379764, 10382938, 10387448, 10394063, 10398877, 10413918, 10418652, 10420924, 10427063, 10437525, 10445392, 10446902, 10470028, 10471249, 10473733, 10502231, 10503114, 10504260, 10509862, 10511988, 10512120, 10512385, 10512650, 10513147, 10538154, 10549841, 10551763, 10555188, 10555418, 10556754, 10565367, 10574012, 10574398, 10586555, 10587212, 10587559, 10593433, 10607841, 10607913, 10608922, 10615810, 10622468, 10628141, 10632112, 10632128, 10632172, 10632175, 10632231, 10632262, 10632266, 10632270, 10632305, 10632316, 10632326, 10632370, 10632385, 10632399, 10632492, 10632542, 10632765, 10632833, 10632928, 10633197, 10633281, 10633409, 10633421, 10633483, 10633507, 10637752, 10637804, 10637950, 10637975, 10638032, 10638289, 10638290, 10638401, 10638968, 10639218, 10639623, 10641157, 10641603, 10641614, 10641836, 10644339, 10644705, 10649713, 10649895, 10649932, 10650313, 10652590, 10653147, 10653783, 10654533, 10655226, 10658900, 10659679, 10660320, 10662588, 10662645, 10662662, 10663473, 10667056, 10667437, 10668081, 10668094, 10668131, 10668612, 10668969, 10668970, 10669584, 10669678, 10669729, 10669775, 10669866, 10669895, 10669992, 10670422, 10670506, 10676348, 10676732, 10677120, 10679795, 10679934, 10680057, 10680290, 10680342, 10680714, 10681512, 10682584, 10682906, 10683022, 10683114, 10683549, 10683620, 10683697, 10683743, 10689898, 10690761, 10691284, 10691556, 10691751, 10693061, 10694300Read more

RQ — Closed — Model Year: 2008

Air Bag Non-Deployment/Engine Stall

In March 2011 Chrysler submitted a defect information report for NHTSA Recall No. 11V139 declaring a defect condition that could cause the ignition key to inadvertently move from the RUN to the ACC position on model year (MY) 2010 Dodge Journey, Grand Caravan, and Chrysler Town and Country.The repor... t identified engine stalling as the defect consequence and cited customer complaints and warranty claims, as well as two rear-end collisions, as leading to the recall action.Chrysler determined that a defective WIN module, which is effectively the equivalent of the ignition switch, was the cause of the inadvertent key rotation, and that a new design WIN module would be installed as a remedy.In Spring 2014 ODI conducted outreach to major light vehicle manufacturers regarding ignition key position and its effect on air bag system availability.The outreach was conducted in connection with NHTSA Recall No. 14V047, a recent recall involving inadvertent ignition key rotation and subsequent air bag disablement in certain GM products.During discussions held in April 2014, Chrysler advised ODI that Chrysler air bag systems of this vintage, including the subject vehicles, revert to energy reserve when the ignition key moves to the ACC or OFF position, and that under energy reserve the air bags would only be available for a short period, approximately two tenths of a second (ODI notes this consequence was not identified in the 11V139 recall report).A review of the ODI consumer database conducted after the April 2014 discussions identified complaints alleging that MY 2008-2009 vehicles may have a similar defect as the MY 2010 vehicles, and that some MY 2010 consumers reported experiencing ignition key position concerns after the 11V139 recall remedy was applied.Accordingly this investigation was opened.In response to ODI?s information request letter, Chrysler reported that MY 2008-2009 subject vehicles used the same design WIN module as the recalled vehicles, and also identified 66 consumer reports and one non-injury crash incident potentially related to inadvertent ignition key rotation.Chrysler?s review of the MY 2010 remedy used in 11V139, which involved installation of a Trim Ring as opposed to replacement of the WIN module, showed the remedy did not adequately address ignition key position concerns, and in some use-cases could cause other systems to operate improperly (radio, instrument panel lighting, HVAC fan motor, etc.).Chrysler subsequently filed multiple defect information reports to 1) add the MY 2008-2009 Dodge Grand Caravan and Chrysler Town and Country, and the MY 2009 Dodge Journey to the original recall scope, and 2) stating that the complete WIN module would be replaced with a new design component in all recalled vehicles (including those that had the Trim Ring installed during 11V139).Chrysler?s report also advises of constrained remedy parts availability, see NHTSA Recall No. 14V373 for further details.Accordingly, the investigation is closed based on the recall action Chrysler is undertaking.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10584873, 10583399, 10573295, 10566365, 10546805, 10513060, 10509284, 10503121, 10496599, 10475027, 10456099, 10450629, 10443680, 10422766, 10410447, 10409269, 10402947, 10402751, 10402660, 10396943, 10394957, 10356632, 10315972Read more

EA — Closed — Model Year: 2005

Loss of headlight illumination

The subject vehicle (SV) population includes MY 2005-2006 vehicles built between March 2004 and December 2005 manufactured with a TRW supplied headlight switch assembly (HSA).The HSA was the primary focus of the investigation; earlier and later vehicles utilized different HSAs.Consumers complain tha... t the headlights in the subject vehicles do not illuminate when the HSA is turned on, or that the headlights extinguish while on (subject failure).No other driving lights are affected.The front marker, tail, and instrument lamps operate.Also, the high beams can be illuminated by holding the turn signal stalk in the up position.As reported by consumers, turning the HSA off and on typically corrects the failure.Initially the failures occur infrequently but they become progressively more frequent with age.Chrysler has indicated its intention to offer of an extended lifetime warranty on the HSA, so that consumers with this problem can have their HSA replaced at no charge when they begin experiencing the subject failure.Commencing sometime in early 2013, Chrysler will send letters to SV owners notifying them of the lifetime warranty.The SV headlight system design is essentially the same as that described in EA 05-009, which involved headlight anomalies in earlier model Chrysler minivans; refer to it to for additional information.The subject failure is caused by friction between the plastic cam and metal surfaces of the electrical contacts in the HSA, which results in the production of plastic particles (debris).Analysis shows that debris can collect on the electrical contact that controls the headlights, resulting in an open circuit and preventing the headlights from turning on.Subsequent operation of the HSA may temporarily displace the debris, at which time the headlights operate correctly.Lubricant was applied to the plastic cam beginning in December 2005, reducing debris production.Consequently, subsequent failure levels were lower.The report counts shown above include only those that involve the subject failure.Reports involving other failure modes which were identified have not been included either because they were not safety related, or if they were safety related, because there was no defect trend.The single crash event listed in the Failure Report Summary Table above involved a deer strike allegedly due to loss of headlights in February 2006.No injuries were reported in this crash.An April 2004 non-crash incident (?Other? above) involved a momentary loss of headlights.The consumer drove into a ditch, and one minor injury was alleged. The subject vehicles experienced a 2.2% warranty claim rate.While standing alone this would appear to be significant, a portion of these warranty claims likely involve other problems with the HSA unrelated to the subject failure.In view of the on road experience of drivers in rapidly restoring headlight illumination by turning the headlight switch off and on again, the rate and particularly the recent trend in problems with the switch, and Chrysler?s extended lifetime warranty coupled with the owner notification of that extended warranty, further investigation does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist, and the agency reserves the right to take additional action if warranted by new circumstances.Details on Chrysler?s lifetime HSA warranty extension for the SV population will be available in the public file for this investigation.Read more

PE — Closed — Model Year: 2005

Loss of Headlight Illumination

To date, ODI has interviewed several complainants who confirmed that the headlights fully extinguish, and remain extinguished, on an intermittent basis.In most cases this occurred while the vehicle was in motion.The occurrences do not show a repeatable pattern, and the problem occurs at a low freque... ncy, typically one or more weeks between failures.For this reason most complainants have not attempted diagnosis or repair of the problem, so the cause is unknown, and the problem continues to occur.In the cases where repairs have been attempted, which consisted mainly of headlight switch and body control module replacements, mixed success is reported.In interviews complainants advised ODI that they can usually toggle the headlight switch, or turn on the high beams by actuating the column stalk (pulling it upward), when the headlights unexpectedly turn off.Complainants report that toggling the switch is usually effective, and the high beams have always been available when the column is used.During the course of the interviews ODI was able to obtain a few suspect headlamp switches for further evaluation.No verifiable crashes or injuries have been identified in the vehicle owner complaints (VOQs).Chrysler notes that its complaints also include allegations of dimming or flickering of the headlights in addition to loss of headlamps, and that their analysis of available data indicates a declining trend occurring in the field.Chrysler data reports two alleged crash incidents; one where a consumers vehicle lost forward lighting and struck a deer, and one where a consumer alleged their lighting stopped working, causing them to depart the roadway and drive into a ditch.A minor injury is alleged in this second incident.Both incidents occurred several years ago, and neither allegation has been confirmed by ODI.ODI is upgrading this investigation to an Engineering Analysis (EA11-010) to continue its analysis of the alleged defect and its consequences, which will include additional analysis of consumer reports, their frequency and trend, and Chrysler's technical information for the headlight system and its components.Additionally testing will be conducted to evaluate possible root cause(s) of the alleged defect, and will include analysis of suspect components collected from the field, and/or assessment of subject vehicles that have reportedly experienced the condition.Read more

RQ — Closed — Model Year: 2005

FRONT AIR BAG CRASH SENSOR FAILURE

CHRYSLER WILL REPLACE THE FRAME RAIL-MOUNTED FRONT AIR BAG CRASH SENSORS IN APPROXIMATELY 312,442 MODEL YEAR (MY) 2005 AND 2006 CHRYSLER MINIVANS (RECALL 10V-008).THESE VEHICLES ARE EQUIPPED WITH FRONT CRASH SENSORS WITH ULTRADUR BRAND PLASTIC HOUSINGS AND STEEL BUSHINGS AND WERE BUILT BETWEEN JANUA... Read more

EA — Closed — Model Year: 2005

FRONT AIR BAG CRASH SENSOR FAILURE

DAIMLERCHRYSLER (DCC) WILL REPLACE THE FRAME RAIL-MOUNTED FRONT AIR BAG CRASH SENSORS IN APPROXIMATELY 270,958 MY 2005 DAIMLERCHRYSLER MINIVANS (NHTSA RECALL NO. 07V-192).THESE VEHICLES ARE EQUIPPED WITH FRONT CRASH SENSORS WITH BRASS BUSHINGS AND WERE BUILT BETWEEN APRIL 24, 2003 AND FEBRUARY 2, 20... Read more

PE — Closed — Model Year: 2005

FRONT AIR BAG CRASH SENSOR FAILURE

THE MODEL YEAR (MY) 2005 DAIMLERCHRYSLER (DC) MINIVANS HAVE THE NEW ADVANCED FRONTAL AIR BAG SYSTEMS WITH TWO FRONT CRASH SENSORS MOUNTED ON THE FRAME RAILS BEHIND THE FRONT BUMPER AND A MAIN CRASH SENSOR INSIDE THE AIR BAG CONTROL MODULE MOUNTED IN THE PASSENGER COMPARTMENT.ACCORDING TO DC, THE FRO... Read more

EA — Closed — Model Year: 2001

HEADLIGHT MALFUNCTION

OWNER REPORTS INDICATE ALLEGATIONS OF IMPROPER HEADLIGHT OPERATION OF ONE OR BOTH HEADLIGHTS.SOME REPORT INTERMITTENT OUTAGE OR DIMMING.MANY REPORT THAT THE CONDITION IS RANDOM; IT SOMETIMES DOES NOT REPEAT AND LASTS FOR A VERY SHORT DURATION. A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS ... Read more

PE — Closed — Model Year: 2001

HEADLIGHT MALFUNCTION

THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS INVESTIGATION AFTER RECEIVING REPORTS FROM CONSUMERS THAT THEIR HEADLIGHTS WOULD MALFUNCTION IN VARIOUS WAYS FROM FLICKERING TO COMPLETE NON-ILLUMINATION.HEADLIGHT OPERATION IS MONITORED BY THE VEHICLE'S BODY CONTROL MODULE (BCM) AND FRONT CONTRO... Read more

EA — Closed — Model Year: 2001

POWER LIFTGATE LATCH

THIS INVESTIGATION WAS OPENED AS PE04-054 REGARDING REPORTS OF ALLEGED POWER LIFTGATE (PLG) OPENING WHILE DRIVING.THE INVESTIGATION WAS UPGRADED ON NOVEMBER 22, 2004 BASED ON INFORMATION PROVIDED BY DAIMLERCHRYSLER CORPORATION (DCC) IN ITS SEPTEMBER 17, 2004 RESPONSE TO PE04-054. BY LETTER OF APRIL ... Read more

PE — Closed — Model Year: 2003

POWER LIFTGATE LATCH

THIS INVESTIGATION WAS OPENED ON JULY 30, 2004, BASED ON ODI CONSUMER COMPLAINTS ALLEGING UNWANTED OPENING OF THE VEHICLE'S POWER LIFTGATE (PLG) WHILE DRIVING.IN DAIMLERCHRYSLER CORPORATION (DCC)'S SEPTEMBER 17, 2004 RESPONSE TO ODI' S INFORMATION REQUEST LETTER, IT PROVIDED ADDITIONAL CONSUMER COMP... Read more

PE — Closed — Model Year: 2002

SPEAKER FIRE IN THE REAR OF THE VEHICLE

ON JULY 7, 2004, THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED A PRELIMINARY EVALUATION BASED ON CONSUMER COMPLAINTS ALLEGING AN INTERIOR VEHICLE FIRE STARTING IN THE AREA OF THE DRIVER SIDE REAR SPEAKER.DAIMLERCHRYSLER CORPORATION (DCC) INFORMED ODI THAT CONDENSATION FROM THE INSTRUMENT PANEL AI... Read more

EA — Closed — Model Year: 1998

DRIVER AIR BAG CLOCKSPRING FAILURE

THE DRIVER AIR BAG CLOCKSPRING CAN DEVELOP AN OPEN-CIRCUIT CONDITION RESULTING IN NONFUNCTIONAL DRIVER-SIDE FRONTAL AIR BAG, HORN, CRUISE CONTROL (IF EQUIPPED), AND/OR STEERING WHEEL RADIO CONTROL (IF EQUIPPED).IN ITS OCTOBER 5, 2004 LETTER TO NHTSA, DAIMLERCHRYSLER STATED THAT IT WILL CONDUCT A SAF... Read more

PE — Closed — Model Year: 1999

OVERHEATING OF SEAT HEATERS

ODI OPENED THIS INVESTIGATION BASED ON 24 COMPLAINTS ALLEGING THAT THE ELECTRICALLY HEATED DRIVER OR PASSENGER SEAT SPARKS/OVERHEATS.DAIMLERCHRYSLER BELIEVES THE FAILURE IS DUE TO ONE OF TWO FACTORS:THE STITCHING OPERATION ON THE SEAT COVER MAY CAUSE THE SEWING NEEDLE TO SEVER SOME STRANDS OF THE WI... Read more

RQ — Closed — Model Year: 1998

DRIVER AIR BAG CLOCKSPRING FAILURE

COMPLAINTS REPORT AIR BAG WARNING LIGHT ILLUMINATES, AND THIS MAY BE ACCOMPANIED WITH A NON-FUNCTIONING HORN AND/OR CRUISE CONTROL (IF EQUIPPED).THIS IS INDICATIVE OF AN OPEN-CIRCUIT CLOCKSPRING FAILURE (RESULTS IN NON-FUNCTIONING DRIVER'S AIR BAG), SIMILAR TO THE FAILURE CONDITION THAT WAS THE SUBJ... Read more

PE — Closed — Model Year: 2002

POWER STEERING HOSE FAILURE

PLEASE SEE ATTACHED REPORT.

PE — Closed — Model Year: 2002

FUEL TANK LEAK

EA — Closed — Model Year: 1996

AIR BAG CLOCKSPRING

There is no summary currently available

PE — Closed — Model Year: 1999

OVERHEATING OF FRONT SEAT HEATERS

ALLEGE THAT THE FRONT SEATS OVER HEAT AND SMOKE OR CATCH FIRE

PE — Closed — Model Year: 1996

AIR BAG CLOCKSPRING

There is no summary currently available

RQ — Closed — Model Year: 1993

STEERING WHEEL SEPARATION

There is no summary currently available

RQ — Closed — Model Year: 1996

DC MINIVAN FUEL INJECTOR RAIL LEAK

There is no summary currently available

EA — Closed — Model Year: 1996

POST COLLISION FUEL SYSTEM

PE — Closed — Model Year: 1996

POST-COLLISION FUEL SYSTEM INTEGRITY

There is no summary currently available

EA — Closed — Model Year: 1994

INADVERTENT AIR BAG DEPLOYMENTS

COMPLAINTS ALLEGE THAT THE FRONT AIR BAG (S) DEPLOYED INADVERTENTLY--IN MOST CASES WHILE STARTING THE VEHICLE.

PE — Closed — Model Year: 1994

INADVERTENT AIR BAG DEPLOYMENTS

COMPLAINTS ALLEGE THAT THE SUBJECT VEHICLES' AIR BAGS DEPLOYED INADVERTENTLY (IN MOST CASES WHEN STARTING THE VEHICLE).

EA — Closed — Model Year: 1992

FRONT WINDSHIELD WIPER

ALLEGED FAILURES OF WINDSHIELD WIPER SYSTEMS

EA — Closed — Model Year: 1991

SAFETY BELT ANCHORAGE FAILURES

There is no summary currently available

PE — Closed — Model Year: 1992

WINDSHIELD WIPER FAILURE

ALLEGED WINDSHIELD WIPERS FAIL WHILE IN USE

DP — Closed — Model Year: 1992

WINDSHIELD WIPER FAILURE

CFAS PETITIONED THE AGENCY TO CONDUCT A DEFECT INVESTIGATION ON WINDSHIELD WIPER FAILURE ON 1989 AND LATER CHRYSLER MODELS WHICH SHOULD INCLUDE, BUT NOT LIMITED TO SPIRIT/ACCLAIM: DYNASTY/NEW YORKER/LANDAU; LANCE/LEBARON; SHADOW/SUNDANCE; CARAVAN/VOYAGER.HOWEVER, BASED ON ODI'S COMPLAINT RECORDS, ON... Read more

EA — Closed — Model Year: 1996

FUEL TANK LEAKS

THIS ENGINEERING ANALYSIS WAS OPENED ON JANUARY 31, 1997 BASED ON INFORMATION GATHERED DURING PRELIMINARY EVALUATION (PE), PE96-051. THE PE WAS OPENED ON AUGUST 19, 1996, TO INVESTIGATE ALLEGATIONS OF FUEL LEAKAGE FROM THE AREA WHERE THE FUEL PUMP/SENDING UNIT JOINS THE FUEL TANK.FOR BREVIDY, THIS A... Read more

EA — Closed — Model Year: 1995

INTEGRATED CHILD SEAT BELT LOCKUP

THIS INVESTIGATION IS CLOSED.CHRYSLER CORPORATION HAS SUBMITTED A DEFECT INFORMATION REPORT IDENTIFYING A SAFETY DEFECT AND OUTLINING THE PROPOSED REMEDY.RECALL NUMBER 98V-185 HAS BEEN ASSIGNED TO THIS SAFETY RECALL.

EA — Closed — Model Year: 1991

ALLEGED REAR LIFTGATE SUPPORT FAILURE

THE RETAINER BOLT OF THE REAR LIFTGATE SUPPORT CYLINDERS MAY SHEAR RESULTING IN SUDDEN COLLAPSE OF THE REAR HATCH DOOR.

EA — Closed — Model Year: 1996

SLIDING DOOR LATCH FAILURE

ANALYSIS OF KNOWN INCIDENTS INDICATES A DECLINING TREND OVER THE LAST FIVE CALENDAR QUARTERS.EXTENSIVE TESTING OF INCIDENT VEHICLES HAS FAILED TO REPRODUCE OCCURRENCES OF FULL LATCH DISENGAGEMENT.NO FAILURE MODE WHICH COULD CAUSE A PROPERLY LATCHED DOOR TO LOSE FULL LATCH ENGAGEMENT WHILE DRIVING HA... Read more

SQ — Closed — Model Year: 1995

INTEGRATED CHILD SEAT BELT LOCKUP

ODI CONTINUES TO RECEIVE COMPLAINTS ALLEGING LATCHING/RETRACTOR MECHANISM PROBLEMS.CHRYSLER'S ASSESSMENT OF THE PROBLEM INDICATES THAT OWNERS OF THE VEHICLES ARE NOT ADHERING TO THE CLEANING REQUIREMENTS FOR THE SEAT.THE SEAT APPEARS TO MALFUNCTION IF CRUMBS OF FOOD OR BEVERAGE RESIDUE ACCUMULATES O... Read more

PE — Closed — Model Year: 1996

FUEL LEAKS FROM THE GAS TANK

ANALYSIS TO DATE INDICATES THAT SOME OF THE SUBJECT VEHICLESCONTINUE TO EXPERIENCE FUEL LEAKS FROM THE FUEL TANK AT THE SENDING UNIT INTERFACE.MOST OFTEN THE LEAK INVOLVES THE O-RING SEAL.

PE — Closed — Model Year: 1996

SLIDING DOOR LATCH FAILURE

CHRYSLER MAINTAINS THAT THE COMMON FACTOR CONTRIBUTING TO KNOWN SLIDING DOOR OPENING INCIDENTS IS PRIOR INCORRECT DEALER LATCH ADJUSTMENT.CHRYSLER ATTRIBUTES THIS PROBLEM TO AN INACCURATE SERVICE MANUAL PROCEDURE - SLIDING DOOR LATCH/LOCK CONTROL, REMOVAL AND INSTALLATION.CHRYSLER FURNISHED INFORMAT... Read more

PE — Closed — Model Year: 1991

ALLEGED REAR LIFTGATE SUPPORT FAILURE

THE RETAINER BOLT OF THE REAR LIFT GATE SUPPORT CYLINDERS MAY SHEER RESULTING IN THE SUDDEN COLLAPSE OF THE REAR HATCH DOOR.

PE — Closed — Model Year: 1991

SAFETY BLT LATCH OPERATION

There is no summary currently available

PE — Closed — Model Year: 1996

FUEL LEAKEAGE FROM ROLLOVER VALVE

There is no summary currently available

EA — Closed — Model Year: 1991

STEERING WHEEL SEPARATION

AFTER AN EXTENSIVE INVESTIGATION AND ANALYSIS, CHRYSLER HAS IDENTIFIED THE DEFECT AS A FATIGUE FAILURE, ORIGINATION IN THE HEAT AFFECTED REGION OF THE PROJECTION WELDS OF THE STEERING WHEEL HUB TO STEERING WHEEL ARMATURE ATTACHMENT.THE HUB IS THE PORTION OF THE STEERING WHEEL ASSEMBLY THAT CONNECTS ... Read more

EA — Closed — Model Year: 1991

ABS BRAKING SYSTEM FAILS

There is no summary currently available

PE — Closed — Model Year: 1991

ABS BRAKING SYSTEM FAILS

There is no summary currently available

EA — Closed — Model Year: 1984

LIFTGATE LATCHES

LIFTGATE LATCHES IN THE SUBJECT VEHICLES HAVE FAILED IN LOW AND MODERATE SPEED IMPACTS RESULTING IN OCCUPANT EJECTIONS, INJURIES, AND FATALITIES.THERE ARE TWO FAILURE MODES ASSOCIATED WITH LATCH FAILURE: FORK BOLT-DETENT LEVER BYPASS, AND INERTIAL UNLATCHING.NHTSA ANALYSES OF CHRYSLER AND PEER MINIV... Read more

PE — Closed — Model Year: 1992

REAR HATCH LATCH FAILURE

There is no summary currently available

PE — Closed — Model Year: 1991

MELTED THROTTLE CABLES

There is no summary currently available

EA — Closed — Model Year: 1992

REAR WINDOW SHATTERING

There is no summary currently available

PE — Closed — Model Year: 1991

ABS CONTROL FAILURE

There is no summary currently available

CHRYSLER TOWN AND COUNTRY — All Years Overview

Complete safety history for the CHRYSLER TOWN AND COUNTRY across all model years (1967–2018).

194 Total Recalls

19,043 Total Complaints

51 Investigations

643 Reported Crashes

428 Reported Fires

41 Reported Deaths

CHRYSLER TOWN AND COUNTRY — Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year	Recalls	Complaints
2018	1	0	View
2017	1	2	View
2016	5	664	View
2015	4	504	View
2014	4	880	View
2013	4	930	View
2012	5	863	View
2011	3	1,108	View
2010	5	2,423	View
2009	6	1,081	View
2008	7	2,878	View
2007	2	291	View
2006	4	569	View
2005	7	1,154	View
2004	6	219	View
2003	6	336	View
2002	8	518	View
2001	7	606	View
2000	7	378	View
1999	9	485	View
1998 (current)	10	397
1997	9	546	View
1996	12	1,411	View
1995	4	75	View
1994	6	198	View
1993	10	273	View
1992	10	167	View
1991	10	33	View
1990	4	16	View
1989	2	1	View
1988	2	0	View
1987	2	0	View
1986	3	3	View
1985	2	0	View
1984	2	1	View
1983	0	2	View
1982	1	0	View
1975	2	0	View
1974	1	0	View
1967	1	1	View

Other CHRYSLER Models

Model	Recalls	Complaints
PACIFICA	150	10,200	View
SEBRING	114	4,101	View
300	112	6,460	View
VOYAGER	82	320	View
CIRRUS	53	1,232	View
LEBARON	48	837	View
200	47	6,930	View
NEW YORKER	44	1,035	View