EQUIPMENT
Defect Description
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers ma
... y become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdfRead moreConsequence
If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
Remedy
Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidd
... e.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.Read more61,791 vehicles affected
Manufacturer: Chrysler (FCA US LLC)
POWER TRAIN:AUTOMATIC TRANSMISSION
Defect Description
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Chrysler Town & Country, Dodge Grand Caravan vehicles manufactured July 31, 2015, to April 18, 2016, 2016 Dodge Journey vehicles manufactured August 17, 2015, to January 29, 2016, and 2016 RAM ProMaster vehicles manufactured August 15,
... 2016, to April 15, 2016. The transmission pump may seize causing a loss of hydraulic pressure.Read moreConsequence
If the transmission loses hydraulic pressure, the vehicle may lose motive power, increasing the risk of a crash.
Remedy
Chrysler will notify owners, and dealers will replace the transmission pump, free of charge. The recall began on August 18, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S44.
26,298 vehicles affected
Manufacturer: Chrysler (FCA US LLC)
SEATS:MID/REAR ASSEMBLY
Defect Description
Chrysler (FCA US LLC) is recalling certain model year 2016 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured March 16, 2016, to March 17, 2016. The nuts on the third row seatbacks were incorrectly torqued and may become loose.
Consequence
If the third row seatback becomes loose, it may separate from the seat frame, increasing the risk of injury.
Remedy
Chrysler will notify owners, and dealers will re-torque the third row seatback nuts, free of charge. The recall began on July 1, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S37.
99 vehicles affected
Manufacturer: Chrysler (FCA US LLC)
VISIBILITY:WINDSHIELD
Defect Description
FCA US LLC (Chrysler) is recalling certain model year 2015-2016 Chrysler Town and Country, and 2014-2015 Dodge Grand Caravan vehicles manufactured August 16, 2014, to December 5, 2015. The windshield on the affected vehicles may have been installed using expired urethane primer, allowing the windsh
... ield to become displaced in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 212, "Windshield Mounting."Read moreConsequence
If the windshield dislodges during a crash, there is an increased risk of occupant injury.
Remedy
Chrysler will notify owners, and dealers will replace the windshield, free of charge. The recall began March 4, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S02.
184 vehicles affected
Manufacturer: Chrysler (FCA US LLC)
LATCHES/LOCKS/LINKAGES:HOOD:LATCH
Defect Description
Chrysler Group LLC (Chrysler) is recalling certain model year 2016 Chrysler Town and Country and Dodge Grand Caravan vehicles manufactured August 19, 2015 to August 27, 2015. In the affected vehicles, the bolts that attach the hood striker may loosen and, as a result, the hood may open unexpectedly
... while driving.Read moreConsequence
If the hood opens while driving, the driver's vision may be obstructed, increasing the risk of a crash.
Remedy
Chrysler will notify owners, and dealers will install new hood striker bolts with the proper torque, free of charge. The recall began on October 22, 2015. Owners may contact Chrysler's customer service at 1-800-853-1403. Chrysler's recall number is R53.
1,625 vehicles affected
Manufacturer: Chrysler (FCA US LLC)
Complaint Statistics
658 total complaints
19 crashes 3 fires 14 injuries
Top Reported Components
| Component | Complaints |
|---|
| POWER TRAIN | 181 |
| UNKNOWN OR OTHER | 110 |
| ELECTRICAL SYSTEM | 106 |
| ENGINE | 66 |
| STRUCTURE:BODY | 66 |
| SEATS | 19 |
| AIR BAGS | 16 |
| VEHICLE SPEED CONTROL | 14 |
| STEERING | 11 |
| STRUCTURE:BODY:DOOR | 10 |
Incident date: Feb 27, 2026
The contact owns a 2016 Chrysler Town and Country. The contact stated that while driving and while the vehicle was parked, the vehicle unexpectedly slipped out of gear with the check engine warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that the t
... ransmission had failed and needed to be repaired. The vehicle was not repaired. The vehicle was taken to the dealer, where it was diagnosed, and it was determined that the transmission had failed and needed to be repaired or replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for further assistance. The approximate failure mileage was 120,000.Read more
Incident date: Feb 17, 2026
Transmission pump failure leading to sudden power loss. This is a known problem with 2015-16 Chrysler Town & Country's and there is a recall out for it (Chrysler:S44, NHTSA: 16V461000). However my VIN does not appear in the recall registry, despite being manufactured right in the middle of the speci
... fied manufacturing time span for the defect. Because of this I was never sent any information on the recall as the company doesn't think my vehicle was affected. I disagree and think their database is incorrect. My vehicle manufacture date is Nov 15, and the recall span for my model of vehicle is Jul 15-Apr 16. I would like someone to verify and explain to me why my vehicle, which has this problem, isn't included in the recall.Read more
Incident date: Sep 1, 2024
The contact owns a 2016 Chrysler Town and Country. The contact stated that while at a complete stop, the vehicle failed to accelerate upon depression of the accelerator pedal. The contact was forced to place the gear selector into either park(P) or neutral(N), and restarted the vehicle, and the vehi
... cle resumed normal operation after being restarted. The contact stated that on one occasion, the check engine warning light illuminated. The vehicle was taken to an independent mechanic, and the contact was informed that there was a sensor inside the transmission that was defective, and that the transmission needed to be replaced. The mechanic informed the contact of NHTSA Campaign Number: 16V461000 (Power Train); however, the vehicle was not included in the recall. Neither the dealer nor the manufacturer was notified of the failure. The vehicle was not repaired. The approximate failure mileage was 160,000.Read more
Incident date: Jul 1, 2025
The contact owns a 2016 Chrysler Town and Country. The contact stated that the rear passenger’s and driver’s side sliding doors failed to remotely latch properly. The contact had to manually slam the rear sliding doors for the doors to latch securely. The vehicle was taken to the dealer, who inf
... ormed the contact that the vehicle was covered under Technical Service Bulletin: 23-001-25 (Sliding Door Lock(s) Inoperable Warranty Extension X98); however, the contact needed to pay for the door panels, which might crack during the repair. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 117,000.Read more
Incident date: Dec 8, 2025
After the Chrysler dealer in Glendale CA completed Recall S44 – Transmission Oil Pump on my 2016 Chrysler Town & Country in October 3 2025, the transmission began to malfunction and eventually stopped shifting completely. The dealer drained the transmission fluid, removed both front axles, removed
... all transmission components, and replaced the transmission oil pump, seals, bolts, and torque converter as required by the recall. The transmission is available for inspection upon request. Safety Risk: The vehicle became unsafe to drive when the transmission began shifting erratically and then failed to shift at all, causing sudden loss of acceleration in traffic and posing a risk to myself and others. Diagnostic Codes: Before the recall, the vehicle had code P06DE (Engine Oil Pressure Control). Chrysler has a documented TSB for P06DE requiring a PCM software update, but the dealer did not perform this update during the recall. After the recall, the vehicle developed new code P0760 (Shift Solenoid C Malfunction), which was not present prior to the recall and appeared only after the transmission was reassembled. Inspection and Confirmation: The dealer confirmed P0760 but refused further inspection or repair, stating it was “not related,” despite the failure occurring immediately after major recall-related transmission work. The vehicle has not been inspected by the manufacturer. The failure is reproducible: the transmission will not shift. Reason for Complaint: This failure happened shortly after the S44 recall, which involved complete transmission disassembly. The combination of new post-recall transmission codes, the absence of a required PCM software update, and the sudden unsafe failure raises concern that the recall work may not have been performed correctly. I request NHTSA review whether Recall S44 repairs are causing secondary failures or being improperly completedRead more
Incident date: Dec 8, 2025
I have had two 2016 Town & Country’s both of which have the same issue of the automatic high beam occasionally not turning off for oncoming vehicles. I have in fact been pulled over because they failed to turn off for a Michigan state police officer. The problem occurs most when on a large divided
... highway such as an interstate or in curves. This has been an issue ongoing with both of them and the sensor has been since discontinued by Chrysler so I can’t try replacing it anymore however the fact that both of mine have done this indicates to me that this is a larger problem.Read more
Incident date: Sep 28, 2025
The contact owns a 2016 Chrysler Town and Country. The contact stated while driving at an undisclosed speed in traffic, the vehicle stalled. The contact shifted to neutral(N) and was able to drive to the intended destination. The contact stated that while driving and attempting to stop the vehicle,
... the vehicle required to be shifted to neutral(N) repeatedly. In addition, the contact stated that on another occasion, the vehicle independently accelerated, prompting the contact to immediately depress the brake pedal to stop the vehicle. The contact stated that the failure had occurred several times. In addition, the check engine warning light later illuminated. The contact used a fuel treatment to clean the fuel; however, the failure recurred. The vehicle was taken to an independent mechanic, where it was diagnosed with thermostat and transmission failure. The contact was provided DTC: P0128 with DTC Severity of 2 of 3. The contact was informed that the thermostat and transmission needed to be replaced. The contact stated that only the thermostat was being replaced. The dealer was made aware of the failure and informed the contact that the VIN was not associated with any recall. The contact referenced an unknown recall with a similar failure description, but the VIN was not associated with the recall. The manufacturer was made aware of the failure. The failure mileage was approximately 133,000.Read more
Incident date: Oct 2, 2025
My 2016 T & C was parked on an incline when about 5 minutes after I exited the vehicle, it began to roll backwards. Van was in park and off. It rolled back and hit a church sign which stopped it from going over a steep bank and into traffic on Route 29 near Gretna, Va. Extensive damage to sign as w
... ell as probably total loss of my van. This happened on 10/2/2025 at 11:00 AMRead more
Crash
Incident date: Sep 21, 2025
Issue 1) Side slide door on driver side won't open. I could not get my child out and had to crawl across. Won't unlock, won't open manually, won't open electronically, won't unlock with fab. Issue 2) driver window has failed 3 times now. Like clock work every 2 and a half to 3 years it goes out.
Incident date: Jul 1, 2025
I have owned 2 chrysler town and countrys over the past 9 years, a 2010 and a 2016. The rear sliding door has locked up and doesn't allow the door to open. It happened to the 2010 so I decided to get a newer one and now the same thing has happened to the 2016. The 2016 also has a driver window pr
... oblem where the regularactor breaks and has to be replaced. I have replaced it 4 times in the past year. My son is a mechanic and has urged me not to buy chrysler, but I was loyal so I still have it. I am seriously considering a brand change now due to the annoyance and the safety aspect. I transport my family alot and this problem is putting a big damper on things. I have also researched this on the internet and it seems to be a common problem. Can I ask why there isn't a recall on these issues? Thanks you for your time.Read more
Incident date: Feb 4, 2025
Headrest literally exploded open while driving down the highway with my 15 yr old (who has had 3 brain surgeries) was sitting in the seat. The headrest is now split open and will not "close up". I had a Dodge dealership tell me it was a known problem and they said they would order me a new headrest
... but it's been 6-9 months and now they will not return my phone calls. Is this a broken active headrest restraint? Seems like a safety hazard for my family that I cannot get it fixed.Read more
Incident date: Aug 5, 2025
Passenger side headrest deployed. Vehicle was not involved in a accident. Was parked at the time. Is available for inspection. No one was hurt, but I'm now afraid that the driver side headrest may deploy while I'm driving and could cause me to have an accident. There was not warning or indicat
... ion that headrest was faulty or ready to deploy.Read more
Incident date: Jul 31, 2025
Van was driving fine, no issues. Regular maintenance done, and 100,000 mile work completed within last year. One day it was totally fine, the next day it was whining, hopping and driving unsafely. Transmission randomly needs replaced. Throwing codes for low pressure and the pump losing prime. All co
... des were transmission lost of pressure related and the transmission has an internal failure.Read more
Incident date: Jul 25, 2025
My back sliding door on the left side just locked up and will not release. This car is a 2016 with only approx 43,600 miles . The door just will not open at all. This has a tsb#23-017-20 i found on line where others have complained
Incident date: Jul 17, 2025
The contact owns a 2016 Chrysler Town and Country. The contact stated while driving 65 MPH, the vehicle decelerated and stalled. The vehicle was towed to an independent mechanic, and it was determined that the transmission pump had failed and needed to be replaced. The vehicle was not yet repaired.
... The manufacturer was notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in NHTSA Campaign Number: 16V461000 (POWER TRAIN). The contact stated that the vehicle had experienced the failure listed in the recall. The local dealer was not contacted. The failure mileage was 103,000.Read more
Incident date: Jun 18, 2025
A 2015-2016 Chrysler Town & Country and Dodge Grand Caravan recall was issued due to a potential loss of motive power. The transmission pump could seize, causing a loss of hydraulic pressure. This recall also includes 2016 Dodge Journey and Ram ProMaster vehicles. To check if your specific vehicle i
... s affected, you'll need your 17-digit Vehicle Identification Number (VIN). This the issue I have with my van.I believe my van should be included in this recall. I cannot trust this vehicle especially on the highway. The transmission is 62TE and was manufactured during the same time as the recalled vehicles. The code reader indicates the hydraulic pumps are not working. I need to have a safe vehicle that I can depend on.Read more
Incident date: Jul 12, 2025
HEAD REST ON PASSENGER FRONT SEAT DEPLOYED/MALFUNCTIONED UNEXPECTEDLY. YES IT IS AVAILABLE FOR INSPECTION. IT COULD HAVE HIT MY HUSBAND IN THE HEAD AS HE WAS ENTERING THE VEHICLE. NOW I AM CONCERNED THE SAME MALFUNCTION MAY HAPPEN ON DRIVERS SIDE WHILE VEHICLE IS BEING DRIVEN. NO NO NO WARNING
... WERE GIVENRead more
Incident date: Jul 12, 2025
HEAD REST ON PASSENGER FRONT SEAT DEPLOYED/MALFUNCTIONED UNEXPECTEDLY. YES IT IS AVAILABLE FOR INSPECTION. IT COULD HAVE HIT MY HUSBAND IN THE HEAD AS HE WAS ENTERING THE VEHICLE. NOW I AM CONCERNED THE SAME MALFUNCTION MAY HAPPEN ON DRIVERS SIDE WHILE VEHICLE IS BEING DRIVEN. NO NO NO WARNING
... WERE GIVENRead more
Incident date: Jul 10, 2025
I was pulling up to a red stoplight to stop and the vehicle sputtered to a stop & the engine stalled and I tried to restart the vehicle & it immediately died 2 times. On the 2rd time starting the vehicle it stayed one, I had put on my hazard lights by this time as the light had already turned green
... and the 2 cars behind me had pulled around me to go through the intersection. Once my car started again, I pulled over to the turn lane & pulled into the gas station parking lot. The car stayed on and was ok until I was almost home. I had pulled up to stop at a stop sign & it reacted similarly; sputtered to a stop then just turned off. No check engine light on or anything. Thankfully ai was able to make it the couple.blocks away to my home.Read more
Incident date: Jul 9, 2025
The contact owns a 2016 Chrysler Town & Country. The contact stated that while driving at an undisclosed speed and attempting to accelerate, the RPM increased quickly but the vehicle lost motive power. The contact was able to pull over to the shoulder of the roadway, where the failure persisted, and
... the contact became aware that the vehicle failed to respond while in reverse. The check engine warning light was illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the transmission pump. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 16V461000 (Power Train), but the VIN was not included. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 77,000.Read more
Incident date: Jun 18, 2025
The transmission on my 2016 Chrysler Town & Country with a 62TE transmission is faulty. The pumps inside the transmission are not working and seizing up. I checked with recalls and according to Mopar, there is no recall on my particular vin number. But I have read that a recall was issued for 2016
... Chrysler and Dodge products with the same 62TE transmission as mine. I would like to register a complaint, I believe my van should be included in the recall and want someone to investigate. I have also many other minivan owners with 62TE transmissions have experienced the same problem. I believe my van was missed in the initial recall and would like to believe this problem can be addressed.Read more
Incident date: Jun 11, 2025
First incident. Driver side sliding door lock failed. Sliding door could not be unlocked and opened from inside or outside the vehicle. Had to use other sliding door to exit van. Door had to be dismantled and failed latch replaced. Approximately 7 years old and roughly 52,000 miles. This was around
... 9/2023. Second incident. Passenger side sliding door lock failed. Sliding door could not be unlocked and opened from inside or outside the vehicle. Had to use other sliding door to exit / enter van. Scheduled to go in for failed latch replacement at Chrysler dealer. Approximately 9 years old and roughly 63,000 miles. Either one of these unexpected failed door latch incidents could have led to injury or possibly death.Read more
Incident date: Jun 11, 2025
First incident. Driver side sliding door lock failed. Sliding door could not be unlocked and opened from inside or outside the vehicle. Had to use other sliding door to exit van. Door had to be dismantled and failed latch replaced. Approximately 7 years old and roughly 52,000 miles. This was around
... 9/2023. Second incident. Passenger side sliding door lock failed. Sliding door could not be unlocked and opened from inside or outside the vehicle. Had to use other sliding door to exit / enter van. Scheduled to go in for failed latch replacement at Chrysler dealer. Approximately 9 years old and roughly 63,000 miles. Either one of these unexpected failed door latch incidents could have led to injury or possibly death.Read more
Incident date: Jun 8, 2025
For the last few weeks my car has been stalling when I come to a complete stop or as I am breaking. Sometimes it takes as many as 7 tries of putting it in park, turning it off and turning it back on. The check engine light is not on. Mechanic cannot determine problem. I have found hundreds of other
... claims saying the same thing with no resolution found. This has been a reoccuring problem and is inconsistent. Can happen 5 times in a 5 mile trip and 0 times in a 50 mile trip.Read more
Incident date: Jun 8, 2025
For the last few weeks my car has been stalling when I come to a complete stop or as I am breaking. Sometimes it takes as many as 7 tries of putting it in park, turning it off and turning it back on. The check engine light is not on. Mechanic cannot determine problem. I have found hundreds of other
... claims saying the same thing with no resolution found. This has been a reoccuring problem and is inconsistent. Can happen 5 times in a 5 mile trip and 0 times in a 50 mile trip.Read more
Incident date: May 23, 2025
The contact owns a 2016 Chrysler Town and Country. The contact stated while driving at 30 MPH and depressing the accelerator pedal, the vehicle failed to respond as intended. The contact stated that a dealer was contacted, and the vehicle was taken to the dealer where it was diagnosed with transmiss
... ion failure. The contact was informed that the transmission pump had failed, and the transmission needed to be replaced. The manufacturer was notified of the failure, and informed the contact that the VIN was not under recall. The contact related the failure to NHTSA Campaign Number: 16V461000 (Power Train). The approximate failure mileage was 120,000.Read more
Incident date: May 29, 2025
I purchased a used 2016 Chrysler Town & Country in February 2017 at 33,000 miles. At 77,000 miles, the transmission failed and had to be replaced, just beyond the 65,000-mile warranty. The second transmission has now failed again just beyond 100,000 miles. In addition to the repeated transmission f
... ailures, this vehicle was manufactured without a transmission dipstick, which Chrysler made proprietary. Multiple mechanics confirmed that checking or maintaining transmission fluid requires special tools or dealer-only service, making regular maintenance nearly impossible for owners. This design flaw contributes to premature failure of the transmission and creates a safety and reliability risk. Chrysler must be held accountable for releasing a vehicle with limited serviceability and repeat major component failures. I am requesting the NHTSA investigate this issue for safety, design defect, and potential recall.Read more
Incident date: May 12, 2025
The contact owns a 2016 Chrysler Town & Country. The contact stated while driving at an undisclosed speed, the engine seized. There were no warning lights illuminated. The vehicle was restarted after several attempts; however, the failure reoccurred. The vehicle was towed to an independent mechanic
... where it was diagnosed with transmission pump module failure. The contact was informed that the transmission pump needed to be replaced. The vehicle was not repaired. In addition, the contact stated the failure had occurred with an infant child inside the vehicle. The manufacturer was not made aware of the failure. The failure mileage was approximately 116,000.Read more
Incident date: Feb 27, 2025
1st Vehicle was driving heavy so I got it checked and the transmission had to be replaced, this was in July?? 2024. The vehicle was still driving heavy 2nd was the traction light(s) VSR?? light turned on 3rd The check engine light came on and gave a P0420 Code. The right catalytic converter was rep
... laced in March 2025 4th The same day I went to repare the Catalytic Converter (before replacement), the Blind Spot System warning came on along with 1. My windshield wipers turning on and off by themselves, 2. rpm went down to 0, 3. the low fuel sign came on even though I just fueled up AND the needle dropped to E, 4. the MPH also went down to 0, 5. the tire detection came on + the light, 6. the ABS light came on, 7. the traction lights came, 8. Heating/A/C system dropped to a lower pressure and then regained pressure, 9. there is a skip when accelerating, 10. won't properly read mileages used11. I lose control of my turn signals, lights, wipers AND hazard light as well as the powered windows Everything turned off and I gained control again Then it started again I turned the vehicle off but the lights kept turning on and off and I kept gaining control then losing it ALL of this occurs while I am driving, at a stop, or just turning on the vehicle Yes this possesses an issue for my and the safety of others No and Yes about the confirmed issues with a certified dealership No because I am scheduled for an appointment with a Chrysler dealer tomorrow (Mar.20th,2025) Yes because I have gone to other dealers and they cannot figure out what the main issue is No the issue has not been inspected by the manufacturer, police, insurance rep., etc. Yes and No to other warnings I knew someone was off because when I turn the key to the run position right before I turn the vehicle on, the check engine light stays on If I leave it in that position until all the other lights turn off, the check engine light remains on When I turn the vehicle completely on, the check engine light disappearsRead more
Incident date: Feb 27, 2025
1st Vehicle was driving heavy so I got it checked and the transmission had to be replaced, this was in July?? 2024. The vehicle was still driving heavy 2nd was the traction light(s) VSR?? light turned on 3rd The check engine light came on and gave a P0420 Code. The right catalytic converter was rep
... laced in March 2025 4th The same day I went to repare the Catalytic Converter (before replacement), the Blind Spot System warning came on along with 1. My windshield wipers turning on and off by themselves, 2. rpm went down to 0, 3. the low fuel sign came on even though I just fueled up AND the needle dropped to E, 4. the MPH also went down to 0, 5. the tire detection came on + the light, 6. the ABS light came on, 7. the traction lights came, 8. Heating/A/C system dropped to a lower pressure and then regained pressure, 9. there is a skip when accelerating, 10. won't properly read mileages used11. I lose control of my turn signals, lights, wipers AND hazard light as well as the powered windows Everything turned off and I gained control again Then it started again I turned the vehicle off but the lights kept turning on and off and I kept gaining control then losing it ALL of this occurs while I am driving, at a stop, or just turning on the vehicle Yes this possesses an issue for my and the safety of others No and Yes about the confirmed issues with a certified dealership No because I am scheduled for an appointment with a Chrysler dealer tomorrow (Mar.20th,2025) Yes because I have gone to other dealers and they cannot figure out what the main issue is No the issue has not been inspected by the manufacturer, police, insurance rep., etc. Yes and No to other warnings I knew someone was off because when I turn the key to the run position right before I turn the vehicle on, the check engine light stays on If I leave it in that position until all the other lights turn off, the check engine light remains on When I turn the vehicle completely on, the check engine light disappearsRead more
Incident date: Feb 27, 2025
1st Vehicle was driving heavy so I got it checked and the transmission had to be replaced, this was in July?? 2024. The vehicle was still driving heavy 2nd was the traction light(s) VSR?? light turned on 3rd The check engine light came on and gave a P0420 Code. The right catalytic converter was rep
... laced in March 2025 4th The same day I went to repare the Catalytic Converter (before replacement), the Blind Spot System warning came on along with 1. My windshield wipers turning on and off by themselves, 2. rpm went down to 0, 3. the low fuel sign came on even though I just fueled up AND the needle dropped to E, 4. the MPH also went down to 0, 5. the tire detection came on + the light, 6. the ABS light came on, 7. the traction lights came, 8. Heating/A/C system dropped to a lower pressure and then regained pressure, 9. there is a skip when accelerating, 10. won't properly read mileages used11. I lose control of my turn signals, lights, wipers AND hazard light as well as the powered windows Everything turned off and I gained control again Then it started again I turned the vehicle off but the lights kept turning on and off and I kept gaining control then losing it ALL of this occurs while I am driving, at a stop, or just turning on the vehicle Yes this possesses an issue for my and the safety of others No and Yes about the confirmed issues with a certified dealership No because I am scheduled for an appointment with a Chrysler dealer tomorrow (Mar.20th,2025) Yes because I have gone to other dealers and they cannot figure out what the main issue is No the issue has not been inspected by the manufacturer, police, insurance rep., etc. Yes and No to other warnings I knew someone was off because when I turn the key to the run position right before I turn the vehicle on, the check engine light stays on If I leave it in that position until all the other lights turn off, the check engine light remains on When I turn the vehicle completely on, the check engine light disappearsRead more
Incident date: Mar 18, 2025
The transmission studders and temporarily loss of power. Chrysler is aware of issue but will not do anything until nhtsa makes a recall. This is our family of 5 primary vehicle, and we are afraid of this issues causing an accident that can cause harm if not death. I thought the S44 recall would cov
... er the vehicle but it's not listed.Read more
Incident date: Feb 25, 2025
Park assist system failed. Service Park Assist System message appeared and park assist system turned off and won't turn back on. changed sensors, module and cleaned connector still does not work.
Incident date: Nov 20, 2024
Transmission failed while driving in the highway. There’s a recall S44 but my vin is not included in the list while my car has the same symptoms that the cars included in that recall.
Incident date: Aug 1, 2024
The wire under the passenger side that controls the cruise control and abs system snapped suddenly. There was no impact or accident it just detached itself on the highway
Incident date: Jul 1, 2023
The drivers side passenger door sealed shut and won’t open. Can’t open with the button or manually, it was completely stuck shut Which is a massive issue if I were in a wreck and hit from the other side as I have four kids who ride in my vehicle daily
Incident date: Jan 1, 2023
The drivers side window sudden fell off the track and into the door while driving No accident, nothing unusual, just the door suddenly coming off and crashing inside the door
Incident date: Aug 1, 2024
The wire under the passenger side that controls the cruise control and abs system snapped suddenly. There was no impact or accident it just detached itself on the highway
Incident date: Mar 3, 2025
The middle seat (driver side) was sitting properly, it clicked into place and wasn’t folded for months. It suddenly decided to fold on my child while we were driving. It hurt my child and it took an hour to get him to calm down and even be ok with going back into the van
Incident date: Feb 24, 2025
The contact owns a 2016 Chrysler Town & Country. The contact stated while driving 30 MPH or more, the transmission jerked before shifting gear. Additionally, while driving 35 - 40 MPH, there was a grinding metal sound coming from underneath the vehicle. While driving 30 MPH, the vehicle vibrated abn
... ormally, without warning. The contact stated that the failure was intermittent. There were no warning lights illuminated. The vehicle was taken to the dealer who diagnosed the vehicle with transmission failure. The contact was informed that the transmission needed to be replaced. The dealer confirmed that the VIN was not included in NHTSA Campaign Number: 16V461000 (Power Train). The vehicle was not repaired. The manufacturer was informed of the failure. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 198,000.Read more
Incident date: Jan 3, 2025
I received a letter from Chrysler regarding TSB #23-017-20 regarding the rear sliding doors unable to be opened either electrically or manually a few years ago. Recently the cars left/rear door wouldn't work. Unable to open it at all. It's a 2016 Town and Country with 147,421 miles on it. Well withi
... n the TSB requirements. I called a local Chrysler dealer. They told me if they decided the cars problem wasn't part of the recall they would charge me $250.00 for diagnostics. It clearly is related since it has the same symptoms. Sounds like their way of avoiding the repairs since Chrysler will only reimburse the dealer for 1.2 hrs when actually repair time is past 3 hours. I then called 1-800-247-9753 the number on Chrysler's service bulletin they mailed me. After a 30 minute conversation were they told me the car didn't qualify. I convinced them it did when I referred the letter they sent me. They said to contact a dealer which I told them I had. I explained their response and they said they would put a complaint regarding the dealer and there was nothing else they could do. I called another local dealer and they never bothered to call me back. I called a local car repair place since the letter says they would reimburse someone else if the repair is done somewhere else. They refused to sell the place the part to them. I entered my vin number on Chrysler's web site that they provide to reimburse customers. The vin number came back as not qualifying for the service bulletin. These are their ways to avoid servicing these cars under the Service Bulletin. I have proof the car is within the mileage limit and at this time it still is. I had to replace the part myself. My wife needed the car and couldn't wait for Chrysler. There are many places online were people with the same problem were denied the repair even though they did qualify. ThanksRead more
Incident date: Jan 3, 2025
I received a letter from Chrysler regarding TSB #23-017-20 regarding the rear sliding doors unable to be opened either electrically or manually a few years ago. Recently the cars left/rear door wouldn't work. Unable to open it at all. It's a 2016 Town and Country with 147,421 miles on it. Well withi
... n the TSB requirements. I called a local Chrysler dealer. They told me if they decided the cars problem wasn't part of the recall they would charge me $250.00 for diagnostics. It clearly is related since it has the same symptoms. Sounds like their way of avoiding the repairs since Chrysler will only reimburse the dealer for 1.2 hrs when actually repair time is past 3 hours. I then called 1-800-247-9753 the number on Chrysler's service bulletin they mailed me. After a 30 minute conversation were they told me the car didn't qualify. I convinced them it did when I referred the letter they sent me. They said to contact a dealer which I told them I had. I explained their response and they said they would put a complaint regarding the dealer and there was nothing else they could do. I called another local dealer and they never bothered to call me back. I called a local car repair place since the letter says they would reimburse someone else if the repair is done somewhere else. They refused to sell the place the part to them. I entered my vin number on Chrysler's web site that they provide to reimburse customers. The vin number came back as not qualifying for the service bulletin. These are their ways to avoid servicing these cars under the Service Bulletin. I have proof the car is within the mileage limit and at this time it still is. I had to replace the part myself. My wife needed the car and couldn't wait for Chrysler. There are many places online were people with the same problem were denied the repair even though they did qualify. ThanksRead more
Incident date: Jan 3, 2025
I received a letter from Chrysler regarding TSB #23-017-20 regarding the rear sliding doors unable to be opened either electrically or manually a few years ago. Recently the cars left/rear door wouldn't work. Unable to open it at all. It's a 2016 Town and Country with 147,421 miles on it. Well withi
... n the TSB requirements. I called a local Chrysler dealer. They told me if they decided the cars problem wasn't part of the recall they would charge me $250.00 for diagnostics. It clearly is related since it has the same symptoms. Sounds like their way of avoiding the repairs since Chrysler will only reimburse the dealer for 1.2 hrs when actually repair time is past 3 hours. I then called 1-800-247-9753 the number on Chrysler's service bulletin they mailed me. After a 30 minute conversation were they told me the car didn't qualify. I convinced them it did when I referred the letter they sent me. They said to contact a dealer which I told them I had. I explained their response and they said they would put a complaint regarding the dealer and there was nothing else they could do. I called another local dealer and they never bothered to call me back. I called a local car repair place since the letter says they would reimburse someone else if the repair is done somewhere else. They refused to sell the place the part to them. I entered my vin number on Chrysler's web site that they provide to reimburse customers. The vin number came back as not qualifying for the service bulletin. These are their ways to avoid servicing these cars under the Service Bulletin. I have proof the car is within the mileage limit and at this time it still is. I had to replace the part myself. My wife needed the car and couldn't wait for Chrysler. There are many places online were people with the same problem were denied the repair even though they did qualify. ThanksRead more
Incident date: Oct 18, 2024
Purchased vehicle in March 2024 then in late august 2024 the engine light came on. On October 3rd i took the vehicle to a Chrylser dealer near me and they diagnosed it as needing a TRANSMISSION & OIL COOLER REPLACEMENT, #5 FUEL INJECTOR, and VACUUM HARNESS among other things.
Incident date: Oct 18, 2024
Purchased vehicle in March 2024 then in late august 2024 the engine light came on. On October 3rd i took the vehicle to a Chrylser dealer near me and they diagnosed it as needing a TRANSMISSION & OIL COOLER REPLACEMENT, #5 FUEL INJECTOR, and VACUUM HARNESS among other things.
Incident date: Dec 22, 2024
Passenger side sliding door makes noise and won't open remotely or manually. When it does open it will close on its own sometimes making it dangerous when loading my children.
Incident date: Dec 2, 2024
Oil filter housing leaks is made out of cheap plastic and failed. Leaking oil can make roads slick and cause accidents and is a fire hazard to vehicle.
Incident date: Dec 18, 2024
The styrofoam headrest snapped in half and came off of the base of the car seat. Graco will not replace even though it renders the car seat useless because they say it does not cover under warranty. The car seat is a little over 2 years old.
Incident date: Dec 18, 2024
The styrofoam headrest snapped in half and came off of the base of the car seat. Graco will not replace even though it renders the car seat useless because they say it does not cover under warranty. The car seat is a little over 2 years old.
Incident date: May 31, 2024
car would turn off randomly while driving; this primarily happened at red lights. After a moment was able to turn car back on and continue driving. Took car to mechanic and had something replaced; however, this issue continued. Took car to dealership and they confirmed that they could find nothing w
... rong with the car. Dealership that provided follow-up call that there was a potential fix to have PCN (?) chip updated and that this was a known issue. It does not seem safe to have a car randomly turning off while driving; especially in a large mini van which is most commonly used by families with young children. The dealership made me pay $300 to pay for the safety fix despite it being a known issue and a safety issue. When the car would turn off this was at 0 mph but it occured coming from all different types of speeds. Foot on the break in the middle of an inner section - that is DANGEROUS and someone speeding through and crashing into you. PCN update was completed at Chrysler dealership.Read more
Showing 50 of 658 complaints.
NHTSA Safety Investigations — CHRYSLER TOWN AND COUNTRY
Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.
PE — Closed
— Model Year: 2016
Sliding Doors Inoperative
The Office of Defects Investigation (ODI) opened PE21-016 on July 7, 2021, to investigate 364 complaints alleging that one or both sliding doors on 2016 Model Year (MY) Grand Caravan or Town and Country vehicles could not be opened. The door(s) could not be opened using the mechanical handle or elec
... tronic remote switches. Many of the complaints described having to remove passengers seated in the rear of vehicles through the front doors, the second sliding door (if it was operational), the window, or the car?s rear hatch. The complainants have expressed concerns that if the sliding door(s) cannot be opened in the event of an emergency or crash, it could trap passengers or delay their egress.On June 4, FCA published TSB# 23-017-20 instructing dealers to replace the door lock actuator instead of the entire door latch assembly on the subject vehicles when consumers complained about either one or both of the sliding door locks not functioning and/or emitting a loud buzzing noise during lock/unlock operation. On June 16, 2021, FCA approved a Quality Warranty Extension for fifteen years/150,000 miles from the vehicle's in-service date for sliding door lock actuators on vehicles built between May 1, 2015, through January 9, 2017. FCA has started notifying owners about the new program. FCA will provide reimbursement for owners who previously paid for sliding door repairs.Consumers whose sliding doors are inoperative will have the opportunity to have their vehicle diagnosed, and if a fault is identified, have the sliding door actuator repaired at no charge.Analysis of the FCA IR response and ODI complaint data found that the majority (96%) of sliding door failures occurred prior to the calendar year 2020 when the subject vehicles had approximately 4 years in service. At the time of the closing of this investigation, 99% of the subject vehicles are passed the age where failures typically occur. The number of new reports has been decreasing since 2020 and further reduced following the FCA Warranty Extension program. ODI found that prior to a failure of the sliding door(s) there is normally a loud buzzing noise/sound generated that alerts the operator to the actuator starting to wear out.ODI has not identified any crashes or injury allegations due to the sliding door being inoperable on the subject vehicles following nearly six years of exposure. ODI will continue to monitor complaints received for the incidence of sliding doors becoming inoperative.Accordingly, the investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist, and the agency reserves the right to take additional action if warranted by new circumstances.For a complete summary of this investigation and related consumer complaints, please see attached closing resume document.Read more
PE — Closed
— Model Year: 2014
Interior Vehicle Fire
On August 6th, 2020, the Office of Defects Investigation (ODI) opened this Preliminary Evaluation (PE20-012) to investigate alleged thermal events, and/or vehicle fires originating at the charge hub in 2014 Chrysler Town and Country minivans manufactured by Fiat Chrysler Automobiles (FCA). While the
... investigation was focused on the 2014 Chrysler Town and Country vehicles, the scope of the investigation was expanded to include the 2013-2020 Chrysler Town and Country, and Dodge Grand Caravan vehicles (the RT Platform).During the investigation ODI sent two separate Information Request letters to the manufacturer. One on August 17th, 2020 and one on March 31st, 2021.ODI identified a subject 2014 Chrysler Town and Country van on a vehicle salvage website that appeared to have experienced a thermal event where the charge hub is located. With the help of the NHTSA's Vehicle Research and Test Center (VRTC), ODI purchased the vehicle from the salvage company to inspect the damage and determine if more information about the failure could be obtained. A joint inspection with the manufacturer was conducted. Following this comprehensive inspection, a cause of the fire could not be determined.FCA initiated a parts collection initiative to obtain parts from the field for testing. The test results from the FCA field parts collection were inconclusive as they could not identify a common cause for the alleged thermal events. FCA looked at multiple liquid solutions that could have entered the charge hub circuit and caused it to short out, potentially leading to a fire. FCA also performed testing where the charge hub circuit was shorted out using a wire to observe if a flame or fire was produced. FCA provided their assessment to ODI concluding that none of the testing methods performed lead to a flame or fire being propagated.Given the low rate of thermal incidents at the subject vehicle charge hub, no reports of serious injury, zero reports of crash or death, and a lack of common failure mode, this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that no safety-related defect exists. The agency reserves the right to take further action if warranted by the circumstances.Read more
RQ — Closed
— Model Year: 2010
Air Bag Non-Deployment/Engine Stall
In March 2011 Chrysler submitted a defect information report for NHTSA Recall No. 11V139 declaring a defect condition that could cause the ignition key to inadvertently move from the RUN to the ACC position on model year (MY) 2010 Dodge Journey, Grand Caravan, and Chrysler Town and Country.The repor
... t identified engine stalling as the defect consequence and cited customer complaints and warranty claims, as well as two rear-end collisions, as leading to the recall action.Chrysler determined that a defective WIN module, which is effectively the equivalent of the ignition switch, was the cause of the inadvertent key rotation, and that a new design WIN module would be installed as a remedy.In Spring 2014 ODI conducted outreach to major light vehicle manufacturers regarding ignition key position and its effect on air bag system availability.The outreach was conducted in connection with NHTSA Recall No. 14V047, a recent recall involving inadvertent ignition key rotation and subsequent air bag disablement in certain GM products.During discussions held in April 2014, Chrysler advised ODI that Chrysler air bag systems of this vintage, including the subject vehicles, revert to energy reserve when the ignition key moves to the ACC or OFF position, and that under energy reserve the air bags would only be available for a short period, approximately two tenths of a second (ODI notes this consequence was not identified in the 11V139 recall report).A review of the ODI consumer database conducted after the April 2014 discussions identified complaints alleging that MY 2008-2009 vehicles may have a similar defect as the MY 2010 vehicles, and that some MY 2010 consumers reported experiencing ignition key position concerns after the 11V139 recall remedy was applied.Accordingly this investigation was opened.In response to ODI?s information request letter, Chrysler reported that MY 2008-2009 subject vehicles used the same design WIN module as the recalled vehicles, and also identified 66 consumer reports and one non-injury crash incident potentially related to inadvertent ignition key rotation.Chrysler?s review of the MY 2010 remedy used in 11V139, which involved installation of a Trim Ring as opposed to replacement of the WIN module, showed the remedy did not adequately address ignition key position concerns, and in some use-cases could cause other systems to operate improperly (radio, instrument panel lighting, HVAC fan motor, etc.).Chrysler subsequently filed multiple defect information reports to 1) add the MY 2008-2009 Dodge Grand Caravan and Chrysler Town and Country, and the MY 2009 Dodge Journey to the original recall scope, and 2) stating that the complete WIN module would be replaced with a new design component in all recalled vehicles (including those that had the Trim Ring installed during 11V139).Chrysler?s report also advises of constrained remedy parts availability, see NHTSA Recall No. 14V373 for further details.Accordingly, the investigation is closed based on the recall action Chrysler is undertaking.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10584873, 10583399, 10573295, 10566365, 10546805, 10513060, 10509284, 10503121, 10496599, 10475027, 10456099, 10450629, 10443680, 10422766, 10410447, 10409269, 10402947, 10402751, 10402660, 10396943, 10394957, 10356632, 10315972Read more
PE — Closed
— Model Year: 2005
FRONT AIR BAG CRASH SENSOR FAILURE
THE MODEL YEAR (MY) 2005 DAIMLERCHRYSLER (DC) MINIVANS HAVE THE NEW ADVANCED FRONTAL AIR BAG SYSTEMS WITH TWO FRONT CRASH SENSORS MOUNTED ON THE FRAME RAILS BEHIND THE FRONT BUMPER AND A MAIN CRASH SENSOR INSIDE THE AIR BAG CONTROL MODULE MOUNTED IN THE PASSENGER COMPARTMENT.ACCORDING TO DC, THE FRO
... NT CRASH SENSORS ARE DESIGNED TO OPTIMIZE DETECTION OF FRONTAL OFFSET AND ANGULAR CRASHES.THE ADVANCED AIR BAG SYSTEM OFFERS DIFFERENT LEVELS OF AIR BAG INFLATION BASED ON INPUT FROM THE CRASH SENSORS.THIS INVESTIGATION REVEALED THAT THE FRONT CRASH SENSORS CAN CORRODE FROM WATER ENTERING THE SENSOR ASSEMBLY.DC IS STILL INVESTIGATING ALL POTENTIAL ROOT CAUSES OF SENSOR FAILURES.A CORRODED SENSOR CAN SET A FAULT CODE, ILLUMINATE THE AIR BAG WARNING LAMP, AND BECOME DISABLED.IT APPEARS THAT FAILURE OF ONE OR BOTH FRONT CRASH SENSORS CAN POTENTIALLY RESULT IN NO/LATE DEPLOYMENT OF FRONTAL AIR BAGS AND NON-DEPLOYMENT OF DRIVER'S HIGHER INFLATION LEVELS IN CERTAIN FRONTAL CRASHES.IT SHOULD BE NOTED THAT OCCUPANTS OF VEHICLES INVOLVED IN A CRASH MAY NOT BE AWARE OF LATE OR IMPROPERLY REDUCED LEVEL OF AIR BAG INFLATION AND THUS FIELD REPORTING OF SUCH EVENTS MAY BE SUPPRESSED.THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA06-003) FOR FURTHER INVESTIGATION OF MY 2005 (AND 2006) DC MINIVANS.NOTE: TOTAL NUMBER OF ODI AND MANUFACTURER COMPLAINTS INCLUDES SOME DUPLICATE REPORTS.Read more
EA — Closed
— Model Year: 2001
POWER LIFTGATE LATCH
THIS INVESTIGATION WAS OPENED AS PE04-054 REGARDING REPORTS OF ALLEGED POWER LIFTGATE (PLG) OPENING WHILE DRIVING.THE INVESTIGATION WAS UPGRADED ON NOVEMBER 22, 2004 BASED ON INFORMATION PROVIDED BY DAIMLERCHRYSLER CORPORATION (DCC) IN ITS SEPTEMBER 17, 2004 RESPONSE TO PE04-054. BY LETTER OF APRIL
... 5, 2005, DCC HAS NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL OF 70,235 MODEL YEAR (MY) 2003 CHRYSLER TOWN & COUNTRY AND DODGE GRAND CARAVAN VEHICLES EQUIPPED WITH THE PLG OPTION.DCC HAS IDENTIFIED A PROBLEM IN EARLY PRODUCTION MY 2003 PLG CONTROL MODULES THAT CAN PREVENT THE PLG DOOR FROM LATCHING CLOSED IN A POWER OPEN/CLOSE CYCLE.IN THIS CONDITION THE PLG CAN RISE (NOT POWER OPEN) DURING VEHICLE OPERATION.DEALERS WILL INSTALL A REVISED PLG CONTROL MODULE TO REMEDY THE AFFECTED VEHICLES.SEE SAFETY RECALL 05V134 FOR DETAILS.Read more
PE — Closed
— Model Year: 2003
POWER LIFTGATE LATCH
THIS INVESTIGATION WAS OPENED ON JULY 30, 2004, BASED ON ODI CONSUMER COMPLAINTS ALLEGING UNWANTED OPENING OF THE VEHICLE'S POWER LIFTGATE (PLG) WHILE DRIVING.IN DAIMLERCHRYSLER CORPORATION (DCC)'S SEPTEMBER 17, 2004 RESPONSE TO ODI' S INFORMATION REQUEST LETTER, IT PROVIDED ADDITIONAL CONSUMER COMP
... LAINTS AND LAWSUITS.DCC STATES IN PART, ...THE PLG LATCH BECOMES STUCK IN A SEMI-CLOSED STATE NOT ALLOWING THE PLG LATCH TO ENGAGE THE STRIKER, THUS NOT CLOSING THE LIFTGATE COMPLETELY.IN THIS CONDITION THE PLG AJAR WARNING LIGHT WILL NOT BE ILLUMINATED AND THE PLG CAN RISE (NOT A POWERED OPEN) WHILE DRIVING. THIS INVESTIGATION HAS BEEN UPGRADED TO EA04-031 FOR FURTHER ANALYSIS.Read more
PE — Closed
— Model Year: 1999
OVERHEATING OF SEAT HEATERS
ODI OPENED THIS INVESTIGATION BASED ON 24 COMPLAINTS ALLEGING THAT THE ELECTRICALLY HEATED DRIVER OR PASSENGER SEAT SPARKS/OVERHEATS.DAIMLERCHRYSLER BELIEVES THE FAILURE IS DUE TO ONE OF TWO FACTORS:THE STITCHING OPERATION ON THE SEAT COVER MAY CAUSE THE SEWING NEEDLE TO SEVER SOME STRANDS OF THE WI
... RE HEATING GRID IN THE SEAT, OR A POOR SOLDER JOINT/WIRE CONNECTOR FAILS DUE TO IMPROPER PROCESSING OR LONG TERM OVERSTRESSING.THE IGNITION SWITCH AND THE SEAT HEATER SWITCH MUST BOTH BE TURNED ON TO POWER THE SEAT HEATER.COMPLAINANTS REPORT THAT WHEN OVERHEATING OCCURS, SWITCHING THE HEATER OFF ALSO STOPS THE OVERHEATING.THE FAILURE CANNOT OCCUR IN AN UNATTENDED VEHICLE WITH THE IGNITION SWITCH OFF.ODI FINDS THAT THE 33 FIRE ALLEGATIONS ARE REPORTING VERY LOCALIZED OVERHEATING(PHOTOS OF DAMAGED SEATS SHOW HOLES THE SIZE OF A PENCIL OR LESS).THERE ARE NO REPORTS OF SUSTAINED COMBUSTION AND NO REPORTS OF OTHER FIRE DAMAGE TO THE VEHICLE.THE INJURY ALLEGATIONS ARE REPORTING MINOR INJURY.NO CONSUMERS REQUIRED MEDICAL TREATMENT (PHYSICIAN CARE).THERE ARE NO ALLEGATIONS OF LOSS OF VEHICLE CONTROL DUE TO FAILURE OF A HEATED SEAT.A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.Read more
PE — Closed
— Model Year: 1999
OVERHEATING OF FRONT SEAT HEATERS
ALLEGE THAT THE FRONT SEATS OVER HEAT AND SMOKE OR CATCH FIRE
EA — Closed
— Model Year: 1998
POST COLLISION FUEL SYSTEM
EA — Closed
— Model Year: 1994
INADVERTENT AIR BAG DEPLOYMENTS
COMPLAINTS ALLEGE THAT THE FRONT AIR BAG (S) DEPLOYED INADVERTENTLY--IN MOST CASES WHILE STARTING THE VEHICLE.
PE — Closed
— Model Year: 1994
INADVERTENT AIR BAG DEPLOYMENTS
COMPLAINTS ALLEGE THAT THE SUBJECT VEHICLES' AIR BAGS DEPLOYED INADVERTENTLY (IN MOST CASES WHEN STARTING THE VEHICLE).
EA — Closed
— Model Year: 1992
SAFETY BELT ANCHORAGE FAILURES
There is no summary currently available
PE — Closed
— Model Year: 1992
WINDSHIELD WIPER FAILURE
ALLEGED WINDSHIELD WIPERS FAIL WHILE IN USE
DP — Closed
— Model Year: 1992
WINDSHIELD WIPER FAILURE
CFAS PETITIONED THE AGENCY TO CONDUCT A DEFECT INVESTIGATION ON WINDSHIELD WIPER FAILURE ON 1989 AND LATER CHRYSLER MODELS WHICH SHOULD INCLUDE, BUT NOT LIMITED TO SPIRIT/ACCLAIM: DYNASTY/NEW YORKER/LANDAU; LANCE/LEBARON; SHADOW/SUNDANCE; CARAVAN/VOYAGER.HOWEVER, BASED ON ODI'S COMPLAINT RECORDS, ON
... LY CERTAIN MINIVANS WILL BE INVESTIGATEDRead more
EA — Closed
— Model Year: 1997
INTEGRATED CHILD SEAT BELT LOCKUP
THIS INVESTIGATION IS CLOSED.CHRYSLER CORPORATION HAS SUBMITTED A DEFECT INFORMATION REPORT IDENTIFYING A SAFETY DEFECT AND OUTLINING THE PROPOSED REMEDY.RECALL NUMBER 98V-185 HAS BEEN ASSIGNED TO THIS SAFETY RECALL.
PE — Closed
— Model Year: 1996
SLIDING DOOR LATCH FAILURE
CHRYSLER MAINTAINS THAT THE COMMON FACTOR CONTRIBUTING TO KNOWN SLIDING DOOR OPENING INCIDENTS IS PRIOR INCORRECT DEALER LATCH ADJUSTMENT.CHRYSLER ATTRIBUTES THIS PROBLEM TO AN INACCURATE SERVICE MANUAL PROCEDURE - SLIDING DOOR LATCH/LOCK CONTROL, REMOVAL AND INSTALLATION.CHRYSLER FURNISHED INFORMAT
... ION SHOWING THAT SIX OF ITS COMPLAINTS, AND TWO OF ODI'S, INVOLVED VEHICLES THAT HAD UNDERGONE PRIOR REPAIRS TO THE AFFECTED SLIDING DOOR.CHRYSLER HAS ADDRESSED THE PROBLEM BY ISSUING TWO TECHNICAL SERVICE BULLETINS.TSB 26-06-96, SERVICE MANUAL REVISIONS, WAS ISSUED IN JUNE 1996 AND INCLUDES A SERVICE REVISION (#81-370-6105A) CORRECTING SERVICE MANUAL SLIDING DOOR REPAIR PROCEDURES.TSB 23-39-96, SLIDING DOOR(S) DIFFICULT TO OPEN FROM THE OUTSIDE AND/OR INSIDE, WAS ISSUED JUNE 28, 1996.CHRYSLER IDENTIFIED THREE DESIGN CHANGES INVOLVING THE SUBJECT COMPONENTS: (1)SLIDING DOOR LATCH PAWL SPRING FORCE INCREASED FROM 5.4 NEWTONS TO 8.0 NEWTONS IN SEPTEMBER 1995 TO ENHANCE PAWL ROTATION RETURN TO NEUTRAL POSITION; (2)ADJUSTABLE SLIDING DOOR HINGE IMPLEMENTED IN NOVEMBER 1995 TO REDUCE VARIATION IN SLIDING DOOR FIT; AND(3)SLIDING DOOR STRIKER ATTACHMENT HOLES REVISED IN JANUARY 1996 TO ELIMINATE UP/DOWN ADJUSTMENT OF STRIKER TO IMPROVE INSTALLATION PROCESS AND REDUCE VARIABILITY OF ALIGNMENT BETWEEN LATCH AND STRIKER.AT PRESENT, ODI IS NOT AWARE OF ANY INCIDENTS INVOLVING VEHICLES BUILT IN OR AFTER JANUARY 1996.ODI HAS CONTINUED TO RECEIVE COMPLAINTS OF SLIDING DOORS OPENING WHILE THE VEHICLES ARE IN MOTION, INCLUDING VEHICLES WITH NO PRIOR SERVICE HISTORY TO THE AFFECTED SLIDING DOOR ASSEMBLY.OWNERS ALLEGE THAT THE DOORS OPEN ANYWHERE FROM A FEW INCHES TO FULLY OPEN, AT SPEEDS RANGING FROM 15 TO 60 MPH.ODI HAS ALSO RECEIVED NUMBEROUS COMPLAINTS ALLEGING DIFFICULTY IN LATCHING THE SUBJECT SLIDING DOORS AND/OR DIFFICULTY IN OPENING ONE OR BOTH SLIDING DOORS.Read more
PE — Closed
— Model Year: 1996
FUEL LEAKEAGE FROM ROLLOVER VALVE
There is no summary currently available