2016 CHRYSLER TOWN AND COUNTRY

5 recalls — 664 complaints — 326 TSBs — 4/5 safety rating

EQUIPMENT

Defect Description

Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers ma... Read more

Consequence

If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.

Remedy

Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidd... Read more

61,791 vehicles affected

Manufacturer: Chrysler (FCA US LLC)

POWER TRAIN:AUTOMATIC TRANSMISSION

Defect Description

Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Chrysler Town & Country, Dodge Grand Caravan vehicles manufactured July 31, 2015, to April 18, 2016, 2016 Dodge Journey vehicles manufactured August 17, 2015, to January 29, 2016, and 2016 RAM ProMaster vehicles manufactured August 15, ... Read more

Consequence

If the transmission loses hydraulic pressure, the vehicle may lose motive power, increasing the risk of a crash.

Remedy

Chrysler will notify owners, and dealers will replace the transmission pump, free of charge. The recall began on August 18, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S44.

26,298 vehicles affected

Manufacturer: Chrysler (FCA US LLC)

SEATS:MID/REAR ASSEMBLY

Defect Description

Chrysler (FCA US LLC) is recalling certain model year 2016 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured March 16, 2016, to March 17, 2016. The nuts on the third row seatbacks were incorrectly torqued and may become loose.

Consequence

If the third row seatback becomes loose, it may separate from the seat frame, increasing the risk of injury.

Remedy

Chrysler will notify owners, and dealers will re-torque the third row seatback nuts, free of charge. The recall began on July 1, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S37.

99 vehicles affected

Manufacturer: Chrysler (FCA US LLC)

VISIBILITY:WINDSHIELD

Defect Description

FCA US LLC (Chrysler) is recalling certain model year 2015-2016 Chrysler Town and Country, and 2014-2015 Dodge Grand Caravan vehicles manufactured August 16, 2014, to December 5, 2015. The windshield on the affected vehicles may have been installed using expired urethane primer, allowing the windsh... Read more

Consequence

If the windshield dislodges during a crash, there is an increased risk of occupant injury.

Remedy

Chrysler will notify owners, and dealers will replace the windshield, free of charge. The recall began March 4, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S02.

184 vehicles affected

Manufacturer: Chrysler (FCA US LLC)

LATCHES/LOCKS/LINKAGES:HOOD:LATCH

Defect Description

Chrysler Group LLC (Chrysler) is recalling certain model year 2016 Chrysler Town and Country and Dodge Grand Caravan vehicles manufactured August 19, 2015 to August 27, 2015. In the affected vehicles, the bolts that attach the hood striker may loosen and, as a result, the hood may open unexpectedly... Read more

Consequence

If the hood opens while driving, the driver's vision may be obstructed, increasing the risk of a crash.

Remedy

Chrysler will notify owners, and dealers will install new hood striker bolts with the proper torque, free of charge. The recall began on October 22, 2015. Owners may contact Chrysler's customer service at 1-800-853-1403. Chrysler's recall number is R53.

1,625 vehicles affected

Manufacturer: Chrysler (FCA US LLC)

Complaint Statistics

664 total complaints 22 crashes 4 fires 18 injuries

Top Reported Components

Component	Complaints
POWER TRAIN	152
ELECTRICAL SYSTEM	103
UNKNOWN OR OTHER	101
ENGINE	68
STRUCTURE:BODY	62
STEERING	21
VEHICLE SPEED CONTROL	18
AIR BAGS	15
SEATS	12
FUEL/PROPULSION SYSTEM	11

Incident date: May 1, 2023

Inadvertent passenger side head rest deployment while driving with no collisions.

Incident date: Mar 10, 2026

The transmission vehicle just stopped in the road. Causing road blockage and stranded passengers in the with out cell service. Vehicle has been looked at and this same problem that is listed for the recall but this vin isn't listed in the recall.

Incident date: Apr 6, 2026

I bought this used with 113,000 miles on it. Within the first year, I had to fix AC,oil leak and alternator. I also had to replace the transmission which gave out completely. Then about 14 months into owning this vehicle, the engine light came on, and I suddenly could not maintain speed. I was lucky... Read more

Incident date: Apr 30, 2026

2025 Hybrid PIU/Explorer) for a CEL with PCM codes P0A1E:00:A8 for a starter/generator control module fault.

Incident date: Apr 30, 2026

The contact owns a 2016 Chrysler Town and Country. The contact stated that while the vehicle was in reverse(R), the vehicle stalled, and the power steering became inoperable. Additionally, the failure recurred while making right or left turns at various speeds. The contact depressed the brake pedal,... Read more

Incident date: Apr 30, 2026

Incident date: Feb 27, 2026

There has been no incident, however the concern what happens with regards if someone is not completely understanding of when the battery is completely discharged….per instructions(difficult to find, terrible diagram, not even as described)we were finally able to unlock and open our rear hatch. How... Read more

Incident date: Feb 17, 2026

The contact owns a 2016 Jeep Cherokee. The contact stated that while driving at various speeds, the vehicle sputtered, jerked, and hesitated while depressing the accelerator pedal. The message "Service 4WD" was displayed. The vehicle was taken to an independent mechanic, where it was diagnosed with ... Read more

Incident date: Sep 1, 2024

The contact owns a 2006 Hummer H3. The contact stated that the frame was rusted on the driver's side. The check engine warning light was illuminated. The contact looked underneath the vehicle and was able to see through the subframe. The contact also noticed cracks in sub frame. The contact was con... Read more

Incident date: Jul 1, 2025

The contact owns a 2025 Nissan Kicks. The contact stated that while the vehicle was parked, the contact became aware that the instrument panel was blinking on and off several times and then went dark. A dealer was contacted. The vehicle was taken to the dealer, where it was diagnosed, and determined... Read more

Incident date: Dec 8, 2025

Vehicle experienced sudden and complete loss of engine power while driving in active NYC traffic. Without any warning lights or prior symptoms, the engine shut off mid-motion, the accelerator became unresponsive, and the car stopped moving in the middle of a busy roadway. I lost all propulsion and ... Read more

Incident date: Dec 8, 2025

Panoramic sunroof panel spontaneously exploded at highway speed.

Incident date: Sep 28, 2025

Intermittent shudder at 25-55 mph under light throttle (rumble-strip feel); 5-6 dealer attempts failed due to non-duplication; GMC corporate (case # 82769068] refused escalation. Safety risk: Distracts from road, potential loss of control.TSB 22-NA-182 is a known issue and dealer says they can’t r... Read more

Incident date: Oct 2, 2025

Hi My name is [XXX] I am submitting this form because on [XXX] My 2015 Chyler caught on fire on [XXX] in vidalia Louisiana I was leaving from where I live in Ferriday Louisiana that’s probably 10 minutes from where I Live I only had the car for 5 years I paid 22000 dollars for that car and every ... Read more

Fire

Incident date: Jul 1, 2025

I’ve had my battery and alternator checked and both are good. Multiple times now my car has either not started until it gets a jump. Took it to a shop and was told its electrical issues. I was at my a football game for my kids out of state and my car would not start after having it off for over an... Read more

Incident date: Sep 21, 2025

On the afternoon of Wednesday August 6th I was no less that 3-4 miles from my home when the car stopped in the middle lane of a very busy 3 lane highway and never started again. It was 90+ degrees outside and even hotter inside the vehicle with leather seats. I became extremely nervous and my small... Read more

Incident date: Feb 4, 2025

The contact owns a 2007 Chevrolet Impala. The contact stated while the vehicle was parked, the seat belt buckle failed to latch securely. No warning lights were illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the... Read more

Incident date: Aug 5, 2025

Mopar Part # 68623194AB Generator on a national backorder. There is a problem with this part and MOPAR cannot fix the issue - ETA is non existent - Truck has been parked since July 4. Making payments on a truck that is not functioning. The vehicle shut down completely on I-95. Had to have it towed t... Read more

Incident date: Jul 31, 2025

Rear camera malfunction while attempting to reverse out of a parking spot on a busy street. The rear camera would not activate and the car displayed the following message: "camera is temporarily unavailable". This issue persisted until I restart the infotainment unit.

Incident date: Jul 25, 2025

Automatic emergency braking is malfunctioning. It is available for inspection upon request. The car stops by itself while driving in traffic, putting myself and other drivers at risk. I have brought the vehicle to the dealership twice and they deny the problem. There is no warning leading up to the ... Read more

Incident date: Jul 17, 2025

My 2019 Ford Edge transmission has been shuddering, jerking, and harsh shifting at low speeds. I’m afraid when driving the transmission is going to fall out of. the car on the road - doesn’t make me feel safe driving it. Took it to dealer and they tell me it is normal wear and tear on the vehicl... Read more

Incident date: Jun 18, 2025

My engine seized at approximately 80mph on the interstate [XXX] ). The engine light came on only after I lost power. I only avoided a multiple car accident due to quick reaction and taking an exit ramp. Police came to my stalled vehicle and helped my push it off a major road to a nearby parking lot... Read more

Incident date: Jul 12, 2025

The contact owns a 2019 Ford F-150. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed and determined that the catalytic converter had failed and needed to be replaced. The vehicle was... Read more

Incident date: Jul 12, 2025

Incident date: Jul 10, 2025

Around 37,000 miles, I intermittently started getting a Shift to Park error while the car was already in park. Whenever it happened, I had to turn the car off an on many times and jiggle the shifter until it went away. I brought it to Bomnin Chevrolet in Manassas, but it wasn't happening that day.... Read more

Incident date: Jul 9, 2025

The vehicle currently has three active recalls with each not having a remedy as of to date although one I was notified of 7 months ago. I have already had to have a faulty fuel pump repair within the first month or so of onset of purchase where vehicle just lost power and died on side of the road an... Read more

Incident date: Jun 18, 2025

I recently updated my vehicles infotainment system that was supposed to address the rear view camera issue where it is often "not available" when the vehicle is in reverse. After the update, I have noticed an increase of the issue, where the camera is not available more often than before the update.... Read more

Incident date: Jun 11, 2025

The digital instrument cluster (Electronic Vehicle Information Center – EVIC) on my 2020 Jeep Wrangler has failed, and no longer displays critical vehicle information. This includes fuel level, engine and oil temperature, mileage, tire pressure, and other key dashboard data. This failure creates a... Read more

Incident date: Jun 11, 2025

My wife was driving when power steering went out . Power steering assist fault shows on the dash. She was almost in an accident due to it going out suddenly. This is incredibly unsafe. It shows no recall yet the same issue happened twice in our 2009 ford escape as well as many complaints filed for ... Read more

Incident date: Jun 8, 2025

I’ve been having multiple problems since I bought this 2022 Mitsubishi Mirage G4 LE. First, my front brakes went out and I had problems with a serpentine belt not even a year and a half later after buying the car I took it to the dealership. They said there was nothing wrong with it. Let me leave ... Read more

Incident date: Jun 8, 2025

Incident date: May 23, 2025

The contact owns a 2023 Grand Design Momentum RV. The contact stated that while the trailer was parked at a campground, he became aware of gaps in the front body panel. Additionally, the pin box and front landing gear were not leveled with the ground and the primary bedroom had excessive frame flex.... Read more

Incident date: May 29, 2025

The passenger side sliding door would not respond to any button pushed to open the door. Once I get it manually opened, it will not latch upon closure resulting in a beeping and warning in my dash. I can turn off power doors and manually force it to shut and most of the time that works but this spec... Read more

Incident date: May 12, 2025

2018 Yukon Denali engine failed June 2024 due to the lifter being bent. The dealership Richey Cadillac in Daytona Beach estimated the repairs at $18,862 and were going to have my vehicle for months. I took it to my mechanic who rebuilt the engine for $7181 in 30 days. My safety was placed at ri... Read more

Incident date: Feb 27, 2025

Transmission needed rebuild at 108000 miles. Lifter failure in engine which damaged camshaft at 120000 miles. Each costing thousands in dollars of repairs probably close to $10000.

Incident date: Feb 27, 2025

1st Vehicle was driving heavy so I got it checked and the transmission had to be replaced, this was in July?? 2024. The vehicle was still driving heavy 2nd was the traction light(s) VSR?? light turned on 3rd The check engine light came on and gave a P0420 Code. The right catalytic converter was rep... Read more

Incident date: Feb 27, 2025

Transmission needed rebuild at 108000 miles. Lifter failure in engine which damaged camshaft at 120000 miles. Each costing thousands in dollars of repairs probably close to $10000.

Incident date: Mar 18, 2025

I took my vehicle on a road trip- it ran fine and I did not have any warnings or indications of a problem. When I stopped at my hotel room, the vehicle was fine. I went out to start it the next morning and I was met by a vehicle that would not attempt to start. It came up with a check engine light, ... Read more

Incident date: Feb 25, 2025

On [XXX] my car would not run with a half a tank of gas and 776 miles ,I allied Hyundai towing and had it towed to the nearest dealer in Springfield pa and it sat down a week or more before they looked at it ,after that they finally called and stated there was sugar in my tank ,I explained that was... Read more

Incident date: Nov 20, 2024

The contact owns a 2013 Ford F-150. The contact received notification of NHTSA Campaign Number: 19V075000 (Power Train); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact sta... Read more

Incident date: Jan 1, 2023

Panoramic sun shade detached from rails and recoiled into the assembly while driving on the highway. The shade was in a static position when it happened- it was not being retracted at the time. Available for inspection, but has already been repaired by dealer. A very loud cracking noise was heard wh... Read more

Incident date: Aug 1, 2024

The drivers side window sudden fell off the track and into the door while driving No accident, nothing unusual, just the door suddenly coming off and crashing inside the door

Incident date: Aug 1, 2024

Power steering went out and exhibited the same symptoms as GM recall N182182760, but my vin is not included in the recall.

Incident date: Mar 3, 2025

The wire under the passenger side that controls the cruise control and abs system snapped suddenly. There was no impact or accident it just detached itself on the highway

Incident date: Jul 1, 2023

The wire under the passenger side that controls the cruise control and abs system snapped suddenly. There was no impact or accident it just detached itself on the highway

Incident date: Feb 24, 2025

I am reporting a defective tone wheel on my 2015 RAM 1500 Pickup equipped with a 3.0L engine ("RAM") while accelerating into congested rush hour Interstate traffic. The RAM experienced an unexpected significant loss of power due to loss of crankshaft position. Subsequent inspection by the Chrysler J... Read more

Incident date: Jan 3, 2025

I received a letter from Chrysler regarding TSB #23-017-20 regarding the rear sliding doors unable to be opened either electrically or manually a few years ago. Recently the cars left/rear door wouldn't work. Unable to open it at all. It's a 2016 Town and Country with 147,421 miles on it. Well withi... Read more

Incident date: Jan 3, 2025

The rear marker light that is on the tailgate of my Lariat has water in it and no longer works. this reduces the visability of the vehicle. There is a recal to repair this exact problem issued for my yr vehicle but not my specific vin.

Incident date: Jan 3, 2025

The contact owns a 2014 Ford Focus. The contact stated while driving approximately 35 MPH, the steering wheel became stiff. The contact stated that an unknown message was displayed. The vehicle was steered into a parking lot. The vehicle was towed to an independent mechanic where it was diagnosed an... Read more

Incident date: Oct 18, 2024

The Aston Martin part number 6G33-13B524-CH is a convertible roof module for the V8 Vantage. When this fails it takes most of the electronics with it. Dashboard fails which includes: speedometer, tachometer, turn signals, warning lights (giving false positives on many); power windows; Glove Box; T... Read more

Showing 50 of 664 complaints.

NHTSA Safety Ratings — 2016 CHRYSLER TOWN AND COUNTRY

2016 Chrysler Town And Country VAN FWD

Category	Rating
Overall Rating	4 / 5 ★★★★☆
Frontal Crash	4 / 5 ★★★★☆
Frontal Crash — Driver	4 / 5 ★★★★☆
Frontal Crash — Passenger	4 / 5 ★★★★☆
Side Crash	5 / 5 ★★★★★
Side Crash — Driver	5 / 5 ★★★★★
Side Crash — Passenger	5 / 5 ★★★★★
Rollover	4 / 5 ★★★★☆
Rollover Risk	16.4%

Safety Technology

Feature	Status
Electronic Stability Control	Standard
Forward Collision Warning	No
Lane Departure Warning	No

Source: NHTSA 5-Star Safety Ratings Program. Ratings are based on crash tests conducted by the National Highway Traffic Safety Administration.

EPA Fuel Economy — 2016 CHRYSLER TOWN AND COUNTRY

Trim / Engine	City MPG	Highway MPG	Combined MPG	Fuel Type	Annual Fuel Cost
3.6L 6-cyl, Automatic 6-spd (Front-Wheel Drive)	17.0	25.0	20.0	Gasoline or E85	$3,400
3.6L 6-cyl, Automatic 6-spd (Front-Wheel Drive)	17.0	25.0	20.0	Regular	$3,400

CO2 Emissions: 445.0 g/mile (Minivan - 2WD)

Source: U.S. Environmental Protection Agency (EPA). Actual fuel economy may vary based on driving conditions.

Technical Service Bulletins — 2016 CHRYSLER TOWN AND COUNTRY

326 manufacturer communications from 156 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

Component	Bulletins
350000 EQUIPMENT	34
110000 ELECTRICAL SYSTEM	31
160000 STRUCTURE	25
100000 POWER TRAIN	23
060000 ENGINE AND ENGINE COOLING	23
010000 STEERING	11
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL	10
070000 FUEL SYSTEM, GASOLINE	9

111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY

Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On

020000 SUSPENSION

LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect.

110000 ELECTRICAL SYSTEM

Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing

114000 ELECTRICAL SYSTEM:WIRING

060000 ENGINE AND ENGINE COOLING

Suspected engine coolant leak.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

FCA Caribbean Warranty Bulletin ID-23-20 "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Warranty Bulletin D-16-03 - "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC (Rev. B)

162800 STRUCTURE:BODY:HOOD

FCA Caribbean Warranty Bulletin ID-22-23 - 2017 - 2023 (Current) Chrysler Pacifica (RU) and 2013 - 2016 Chrysler Town & Country/ 2013 - 2020 Dodge Caravan (RT) - Corrosion - Complete Hood Panel Warranty Claim Simplification (Rev. B)

162800 STRUCTURE:BODY:HOOD

Warranty Bulletin D-22-17 - 2017 - 2023 (Current) Chrysler Pacifica (RU) and 2013 - 2016 Chrysler Town & Country/ 2013 - 2020 Dodge Caravan (RT) - Corrosion - Complete Hood Panel Warranty Claim Simplification (Rev. B)

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service Library for specifications so a suitable alternative can be used

162800 STRUCTURE:BODY:HOOD

FCA Caribbean Warranty Bulletin ID-22-23 - 2017-2023 (Current) Chrysler Pacifica (RU) and 2013-2016 Chrysler Town & Country/ 2013-2020 Dodge Caravan (RT) - Corrosion Complete Hood Panel Warranty Claim Simplification (Rev. A)

162800 STRUCTURE:BODY:HOOD

Warranty Bulletin D-22-17 - 2017-2023 (Current) Chrysler Pacifica (RU) and 2013-2016 Chrysler Town & Country/ 2013-2020 Dodge Caravan (RT) - Corrosion Complete Hood Panel Warranty Claim Simplification (Rev. A)

060000 ENGINE AND ENGINE COOLING

Water Quality When Mixed With Engine Coolant

350000 EQUIPMENT

wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK

060000 ENGINE AND ENGINE COOLING

wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK

060000 ENGINE AND ENGINE COOLING

ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY review and follow instructions from the latest STAR Online S1809000007 available on Dealer Connect. Also, consider the followin

060000 ENGINE AND ENGINE COOLING

280000 BACK OVER PREVENTION

270000 LANE DEPARTURE

280000 BACK OVER PREVENTION

ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY (with mileage above 30,000) review and follow instructions from STAR Online S1809000007 REV. C available on Dealer Connect. Als

110000 ELECTRICAL SYSTEM

060000 ENGINE AND ENGINE COOLING

160000 STRUCTURE

Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: **Verify current warranty policy to d

160000 STRUCTURE

180000 VEHICLE SPEED CONTROL

Warranty Bulletin D-22-17 2017?2023 (Current) Chrysler Pacifica (RU) and 2013?2016 Chrysler Town & Country/2013?2020 Dodge Caravan (RT) - Corrosion ? Complete Hood Panel Warranty Claim

163200 STRUCTURE:INTERIOR PANELS:DOOR

Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding

160000 STRUCTURE

980000 UNKNOWN OR OTHER

160000 STRUCTURE

100000 POWER TRAIN

Remanufactured Transmission Assembly 1. All Promaster (VF) 3.6L/62TE equipped vehicles: a) If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) must be replace

353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT

Panasonic 8.4" CTP/FCTP Radio, Update Failure

350000 EQUIPMENT

If a Mopar oil filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils.

060000 ENGINE AND ENGINE COOLING

If a Mopar oil filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils.

092300 FUEL SYSTEM, OTHER:FUEL FILTER

Oil Filter If a Mopar Oil Filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils. Recommended Brands: Wix, Purolator, and NapaGold

092300 FUEL SYSTEM, OTHER:FUEL FILTER

160000 STRUCTURE

100000 POWER TRAIN

050000 PARKING BRAKE

160000 STRUCTURE

100000 POWER TRAIN

050000 PARKING BRAKE

100000 POWER TRAIN

160000 STRUCTURE

050000 PARKING BRAKE

100000 POWER TRAIN

160000 STRUCTURE

Sliding Door Lock(s) Inoperative - X98 Warranty Extension This bulletin involves replacing either one or both of the sliding door lock actuators (if necessary). The customer may describe one or more of the following:Either one or both of

170000 LATCHES/LOCKS/LINKAGES

100000 POWER TRAIN

Warranty Bulletin D-21-15 (X98) Driver and Passenger Sliding Door Power Lock Actuators - 2015 - 2017 Dodge Grand Caravan (RT) and 2015 - 2016 Chrysler Town & Country (RT)

140000 AIR BAGS

Warranty Bulletin D-21-15 (X98) Driver and Passenger Sliding Door Power Lock Actuators - 2015 - 2017 Dodge Grand Caravan (RT) and 2015 - 2016 Chrysler Town & Country (RT)

150000 SEAT BELTS

Warranty Bulletin D-21-15 (X98) Driver and Passenger Sliding Door Power Lock Actuators - 2015 - 2017 Dodge Grand Caravan (RT) and 2015 - 2016 Chrysler Town & Country (RT)

180000 VEHICLE SPEED CONTROL

Warranty Bulletin D-21-15 (X98) Driver and Passenger Sliding Door Power Lock Actuators - 2015 - 2017 Dodge Grand Caravan (RT) and 2015 - 2016 Chrysler Town & Country (RT)

150000 SEAT BELTS

180000 VEHICLE SPEED CONTROL

280000 BACK OVER PREVENTION

179000 LATCHES/LOCKS/LINKAGES:ELECTRONIC LOCK/LATCH ACTUATOR

110000 ELECTRICAL SYSTEM

No Start, Cannot Complete Module Replace, Proxi Or Module Proxi Configuration

110000 ELECTRICAL SYSTEM

No Start, Cannot Complete Module Replace, Proxi Or Module Proxi Configuration

060000 ENGINE AND ENGINE COOLING

Issue involves overheating, running hot, coolant leaks and related symptoms after a Mopar replacement engine has been installed in the vehicle.

060000 ENGINE AND ENGINE COOLING

Issue involves overheating, running hot, coolant leaks and related symptoms after a Mopar replacement engine has been installed in the vehicle.

100000 POWER TRAIN

PLATE, TORQUE CONVERTER DRIVE For 3.6L with 62TE NOTE: FOR ALL PROMASTER (VF) 3.6L/62TE EQUIPPED VEHICLES: IF THE TRANSMISSION BRACKET TO THE TRANSMISSION CASE FASTENERS ARE REMOVED DURING SERVICING, THE FASTENERS (Part Number 06511385A$)

100000 POWER TRAIN

PLATE, TORQUE CONVERTER DRIVE For 3.6L with 62TE NOTE: FOR ALL PROMASTER VF 3.6L/62TE EQUIPPED VEHICLES: IF THE TRANSMISSION BRACKET TO THE TRANSMISSION CASE FASTENERS ARE REMOVED DURING SERVICING, THE FASTENERS Part Number 06511385A$ ARE

350000 EQUIPMENT

114000 ELECTRICAL SYSTEM:WIRING

WIRING, Body Before replacing this harness, please contact FCA Redacted Content to see if a repair kit is available for your application. If no response in 15 minutes, proceed with repair. Please email pictures of harness defects to FCA Re

060000 ENGINE AND ENGINE COOLING

Customer Complaint May Include Engine Oil Leak Or Consumption

060000 ENGINE AND ENGINE COOLING

Customer Complaint May Include Engine Oil Leak Or Consumption

060000 ENGINE (PWS)

Customer Complaint May Include Engine Oil Leak Or Consumption

060000 ENGINE (PWS)

Customer Complaint May Include Engine Oil Leak Or Consumption

120000 EXTERIOR LIGHTING

Malfunction Indicator Lamp (MIL) Illuminated. Diagnostic Trouble Code (DTC) P076A ? SC Solenoid Circuit, Set.

110000 ELECTRICAL SYSTEM

Malfunction Indicator Lamp (MIL) Illuminated. Diagnostic Trouble Code (DTC) P076A ? SC Solenoid Circuit, Set.

350000 EQUIPMENT

Battery Tester Warranty Code Procedures, Midtronics Charger Update Process

110000 ELECTRICAL SYSTEM

No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle, Intermittent Key Not Detected Message

100000 POWER TRAIN

No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle, Intermittent Key Not Detected Message

110000 ELECTRICAL SYSTEM

Battery Tester Warranty Code Procedures, Midtronics Charger Update Process

100000 POWER TRAIN

Gear Ratio DTC?s, Transmission Shift Concerns, Does Not Shift At Times, Shudders

110000 ELECTRICAL SYSTEM

Battery Tester Warranty Code Procedures, Medtronic Update Process

350000 EQUIPMENT

Battery Tester Warranty Code Procedures, Medtronic Update Process

010000 STEERING

Steering System Inspection After a Collision This bulletin documents the FCA US LLC position regarding conditions under which replacement or repair of steering system components are required.

356230 EQUIPMENT ADAPTIVE/MOBILITY:VEHICLE CONTROLS:STEERING

Steering System Inspection After a Collision This bulletin documents the FCA US LLC position regarding conditions under which replacement or repair of steering system components are required.

100000 POWER TRAIN

050000 PARKING BRAKE

100000 POWER TRAIN

160000 STRUCTURE

050000 PARKING BRAKE

160000 STRUCTURE

100000 POWER TRAIN

Transmission Kit with Torque Converter 1. All Promaster (VF) 3.6L/62TE equipped vehicles. If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) are one-time usag

100000 POWER TRAIN

62TE 6-Speed Transmission Cracked Torque Converter (TC) Piston Repair Index, To Aid In Diagnosis And Repair

060000 ENGINE AND ENGINE COOLING

62TE 6-Speed Transmission Cracked Torque Converter (TC) Piston Repair Index, To Aid In Diagnosis And Repair

100000 POWER TRAIN

62TE 6-Speed Transmission Cracked Torque Converter (TC) Piston Repair Index, To Aid In Diagnosis And Repair

060000 ENGINE AND ENGINE COOLING

62TE 6-Speed Transmission Cracked Torque Converter (TC) Piston Repair Index, To Aid In Diagnosis And Repair

060000 ENGINE AND ENGINE COOLING

Customer complaint may include engine oil leak/consumption.

060000 ENGINE AND ENGINE COOLING

ADAPTER, Engine Oil Filter (Pentastar V6) All vehicles equipped with a 3.2L or 3.6L except for model year 2014 vehicles with leak concern: 1) Ensure the Oil Filter Adapter (OFA) Cap O-ring is seated in the proper groove in the cap and not

221300 SEATS:FRONT ASSEMBLY:HEAD RESTRAINT

Warranty Bulletin D-20-19 (X87) Active Head Restraint - Select 2012-2017 Dodge Grand Caravan/Chrysler Town & Country (RT) (Rev. B)

222300 SEATS:MID/REAR ASSEMBLY:HEAD RESTRAINT

Warranty Bulletin D-20-19 (X87) Active Head Restraint - Select 2012-2017 Dodge Grand Caravan/Chrysler Town & Country (RT) (Rev. B)

220000 SEATS

Active Head Restraint (AHR) Inadvertent Deployment - X87 Warranty Extension This bulletin involves inspecting the sled bracket striker pin and possibly replacing a front seat AHR that has inadvertently deployed. Customers may comment on t

110000 ELECTRICAL SYSTEM

(Rev. A) Power Inverter Load Ratings

Showing 100 of 326 bulletins.

NHTSA Safety Investigations — CHRYSLER TOWN AND COUNTRY

Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.

PE — Closed — Model Year: 2016

Sliding Doors Inoperative

The Office of Defects Investigation (ODI) opened PE21-016 on July 7, 2021, to investigate 364 complaints alleging that one or both sliding doors on 2016 Model Year (MY) Grand Caravan or Town and Country vehicles could not be opened. The door(s) could not be opened using the mechanical handle or elec... tronic remote switches. Many of the complaints described having to remove passengers seated in the rear of vehicles through the front doors, the second sliding door (if it was operational), the window, or the car?s rear hatch. The complainants have expressed concerns that if the sliding door(s) cannot be opened in the event of an emergency or crash, it could trap passengers or delay their egress.On June 4, FCA published TSB# 23-017-20 instructing dealers to replace the door lock actuator instead of the entire door latch assembly on the subject vehicles when consumers complained about either one or both of the sliding door locks not functioning and/or emitting a loud buzzing noise during lock/unlock operation. On June 16, 2021, FCA approved a Quality Warranty Extension for fifteen years/150,000 miles from the vehicle's in-service date for sliding door lock actuators on vehicles built between May 1, 2015, through January 9, 2017. FCA has started notifying owners about the new program. FCA will provide reimbursement for owners who previously paid for sliding door repairs.Consumers whose sliding doors are inoperative will have the opportunity to have their vehicle diagnosed, and if a fault is identified, have the sliding door actuator repaired at no charge.Analysis of the FCA IR response and ODI complaint data found that the majority (96%) of sliding door failures occurred prior to the calendar year 2020 when the subject vehicles had approximately 4 years in service. At the time of the closing of this investigation, 99% of the subject vehicles are passed the age where failures typically occur. The number of new reports has been decreasing since 2020 and further reduced following the FCA Warranty Extension program. ODI found that prior to a failure of the sliding door(s) there is normally a loud buzzing noise/sound generated that alerts the operator to the actuator starting to wear out.ODI has not identified any crashes or injury allegations due to the sliding door being inoperable on the subject vehicles following nearly six years of exposure. ODI will continue to monitor complaints received for the incidence of sliding doors becoming inoperative.Accordingly, the investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist, and the agency reserves the right to take additional action if warranted by new circumstances.For a complete summary of this investigation and related consumer complaints, please see attached closing resume document.Read more

PE — Closed — Model Year: 2014

Interior Vehicle Fire

On August 6th, 2020, the Office of Defects Investigation (ODI) opened this Preliminary Evaluation (PE20-012) to investigate alleged thermal events, and/or vehicle fires originating at the charge hub in 2014 Chrysler Town and Country minivans manufactured by Fiat Chrysler Automobiles (FCA). While the... Read more

DP — Closed — Model Year: 2008

Totally Integrated Power Module Failure

In a letter dated August 21, 2014, the Center for Auto Safety (CAS) petitioned the National Highway Traffic Safety Administration (NHTSA) to initiate a defect investigation of alleged failures associated with the Totally Integrated Power Module (TIPM) installed in Chrysler SUV?s, trucks, and vans be... ginning in the 2007 model year. The petitioner alleges that TIPM defects may result in engine stall, airbag non-deployment, failure of fuel pump shutoff resulting in unintended acceleration, fire, and other symptoms. On September 25, 2014, the Office of Defects Investigation (ODI) opened DP14-004 to evaluate the petition for a grant or deny decision. ODI analyzed complaint data provided by CAS as well as complaints submitted to ODI from consumers. In total, there were 296 complaints submitted by the petitioner in the original petition and five supplements, including 271 complaints related to the subject vehicles equipped with TIPM-7. Approximately 3 percent of CAS complaints are related to vehicles equipped with TIPM-6 and ODI?s review of these complaints did not identify any safety defect trends. ODI conducted a detailed review of complaints narratives submitted by CAS and consumers including careful analysis of vehicle repair histories, warranty claims obtained from the manufacturer and any available Customer Assistance Inquiry reports (CAIR). Analysis of the field data indicated that MY2011-2013 Jeep Grand Cherokee and Dodge Durango vehicles exhibited significantly higher complaint rates related to fuel pump relay (FPR) failures than other subject vehicles. In a September 3, 2014 letter to NHTSA, Chrysler submitted a Defect Information Report (DIR) identifying a defect in the FPR within the TIPM-7 which can result in a no start or stall condition in approximately 188,723 model year (MY) 2011 Jeep Grand Cherokee (WK) and Dodge Durango (WD) vehicles manufactured from January 5, 2010 through July 20, 2011 (14V-530).In a February 24, 2015 letter, Chrysler submitted a second DIR expanding the scope of the FPR defect condition to include an additional 338,216 MY 2012 through 2013 Jeep Grand Cherokee vehicles manufactured from September 17, 2010 through August 19, 2013 and MY 2012 through 2013 Dodge Durango vehicles manufactured from January 18, 2011 through August 19, 2013 (15V-115).ODI analysis of the CAS allegations of TIPM defects resulting in stall while driving, airbag non-deployment, unintended acceleration, fire and other faults identified a single defect condition related to 1 of over 60 different circuits in the TIPM assembly. The most common effect of this defect condition, related to the fuel pump relay, was a no-start concern, but it could also result in stall while driving (76 complaints). No valid evidence was presented in support of claims related to airbag non-deployment, unintended acceleration or fire resulting from TIPM faults and these claims were found to be wholly without merit based on review of the field data and design of the relevant systems and components.Except insofar as the petitioner's contentions relate to the defect condition addressed by the Chrysler recalls, the factual bases of the petitioner's contentions that any further investigation is necessary are unsupported. In our view, additional investigation is unlikely to result in a finding that a defect related to motor vehicle safety exists or a NHTSA order for the notification and remedy of a safety-related defect as alleged by the petitioner at the conclusion of the requested investigation. Therefore, in view of the need to allocate and prioritize NHTSA's limited resources to best accomplish the agency's safety mission, the petition is denRead more

DP — Closed — Model Year: 2003

Engine Stall After Refueling

This defect petition evaluates July 7, 2014 allegations from an owner of a model year (MY) 2007 Dodge Grand Caravan minivan that engine stall occurs in these vehicles without warning after refueling.The petitioner's vehicle is a Chrysler RS platform minivan.The RS platform includes MY 2003 through 2... 007 Dodge Grand Caravan, Dodge Caravan, Chrysler Town and Country and Chrysler Voyager minivans.NHTSA evaluated the petition by analyzing consumer complaints submitted to the Agency, analyzing field data, reviewing technical information provided in Chrysler's response to an Agency information request and testing an RS minivan identified by its owner as experiencing post-refuel engine stalls.After completing this evaluation, NHTSA has concluded that further investigation is unlikely to result in a finding that a defect related to motor vehicle safety exists.The stalls occurring in these vehicles only occur immediately after filling up the fuel tank and happen at low engine speeds. The failure rate is low, even after 8 to 13 years of the vehicles being in service, and there are no reports of crashes or injuries resulting from the stall condition.In the Agency's view, additional investigation is unlikely to result in finding the existence of a safety-related defect in the subject vehicles.Given the need to allocate and prioritize NHTSA's limited resources to best accomplish the Agency's safety mission, the petition is denied.This action does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency will take further action if warranted by future circumstances. More details concerning our review can be found in the Federal Register Notice for this action.The following 161 VOQs are included in the petition evaluation: 10209242, 10229468, 10240708, 10260923, 10275939, 10276532, 10296487, 10298175, 10328669, 10330144, 10346517, 10349789, 10354758, 10363689, 10372112, 10372368, 10372514, 10378031, 10379764, 10382938, 10387448, 10394063, 10398877, 10413918, 10418652, 10420924, 10427063, 10437525, 10445392, 10446902, 10470028, 10471249, 10473733, 10502231, 10503114, 10504260, 10509862, 10511988, 10512120, 10512385, 10512650, 10513147, 10538154, 10549841, 10551763, 10555188, 10555418, 10556754, 10565367, 10574012, 10574398, 10586555, 10587212, 10587559, 10593433, 10607841, 10607913, 10608922, 10615810, 10622468, 10628141, 10632112, 10632128, 10632172, 10632175, 10632231, 10632262, 10632266, 10632270, 10632305, 10632316, 10632326, 10632370, 10632385, 10632399, 10632492, 10632542, 10632765, 10632833, 10632928, 10633197, 10633281, 10633409, 10633421, 10633483, 10633507, 10637752, 10637804, 10637950, 10637975, 10638032, 10638289, 10638290, 10638401, 10638968, 10639218, 10639623, 10641157, 10641603, 10641614, 10641836, 10644339, 10644705, 10649713, 10649895, 10649932, 10650313, 10652590, 10653147, 10653783, 10654533, 10655226, 10658900, 10659679, 10660320, 10662588, 10662645, 10662662, 10663473, 10667056, 10667437, 10668081, 10668094, 10668131, 10668612, 10668969, 10668970, 10669584, 10669678, 10669729, 10669775, 10669866, 10669895, 10669992, 10670422, 10670506, 10676348, 10676732, 10677120, 10679795, 10679934, 10680057, 10680290, 10680342, 10680714, 10681512, 10682584, 10682906, 10683022, 10683114, 10683549, 10683620, 10683697, 10683743, 10689898, 10690761, 10691284, 10691556, 10691751, 10693061, 10694300Read more

RQ — Closed — Model Year: 2008

Air Bag Non-Deployment/Engine Stall

In March 2011 Chrysler submitted a defect information report for NHTSA Recall No. 11V139 declaring a defect condition that could cause the ignition key to inadvertently move from the RUN to the ACC position on model year (MY) 2010 Dodge Journey, Grand Caravan, and Chrysler Town and Country.The repor... t identified engine stalling as the defect consequence and cited customer complaints and warranty claims, as well as two rear-end collisions, as leading to the recall action.Chrysler determined that a defective WIN module, which is effectively the equivalent of the ignition switch, was the cause of the inadvertent key rotation, and that a new design WIN module would be installed as a remedy.In Spring 2014 ODI conducted outreach to major light vehicle manufacturers regarding ignition key position and its effect on air bag system availability.The outreach was conducted in connection with NHTSA Recall No. 14V047, a recent recall involving inadvertent ignition key rotation and subsequent air bag disablement in certain GM products.During discussions held in April 2014, Chrysler advised ODI that Chrysler air bag systems of this vintage, including the subject vehicles, revert to energy reserve when the ignition key moves to the ACC or OFF position, and that under energy reserve the air bags would only be available for a short period, approximately two tenths of a second (ODI notes this consequence was not identified in the 11V139 recall report).A review of the ODI consumer database conducted after the April 2014 discussions identified complaints alleging that MY 2008-2009 vehicles may have a similar defect as the MY 2010 vehicles, and that some MY 2010 consumers reported experiencing ignition key position concerns after the 11V139 recall remedy was applied.Accordingly this investigation was opened.In response to ODI?s information request letter, Chrysler reported that MY 2008-2009 subject vehicles used the same design WIN module as the recalled vehicles, and also identified 66 consumer reports and one non-injury crash incident potentially related to inadvertent ignition key rotation.Chrysler?s review of the MY 2010 remedy used in 11V139, which involved installation of a Trim Ring as opposed to replacement of the WIN module, showed the remedy did not adequately address ignition key position concerns, and in some use-cases could cause other systems to operate improperly (radio, instrument panel lighting, HVAC fan motor, etc.).Chrysler subsequently filed multiple defect information reports to 1) add the MY 2008-2009 Dodge Grand Caravan and Chrysler Town and Country, and the MY 2009 Dodge Journey to the original recall scope, and 2) stating that the complete WIN module would be replaced with a new design component in all recalled vehicles (including those that had the Trim Ring installed during 11V139).Chrysler?s report also advises of constrained remedy parts availability, see NHTSA Recall No. 14V373 for further details.Accordingly, the investigation is closed based on the recall action Chrysler is undertaking.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10584873, 10583399, 10573295, 10566365, 10546805, 10513060, 10509284, 10503121, 10496599, 10475027, 10456099, 10450629, 10443680, 10422766, 10410447, 10409269, 10402947, 10402751, 10402660, 10396943, 10394957, 10356632, 10315972Read more

EA — Closed — Model Year: 2005

Loss of headlight illumination

The subject vehicle (SV) population includes MY 2005-2006 vehicles built between March 2004 and December 2005 manufactured with a TRW supplied headlight switch assembly (HSA).The HSA was the primary focus of the investigation; earlier and later vehicles utilized different HSAs.Consumers complain tha... t the headlights in the subject vehicles do not illuminate when the HSA is turned on, or that the headlights extinguish while on (subject failure).No other driving lights are affected.The front marker, tail, and instrument lamps operate.Also, the high beams can be illuminated by holding the turn signal stalk in the up position.As reported by consumers, turning the HSA off and on typically corrects the failure.Initially the failures occur infrequently but they become progressively more frequent with age.Chrysler has indicated its intention to offer of an extended lifetime warranty on the HSA, so that consumers with this problem can have their HSA replaced at no charge when they begin experiencing the subject failure.Commencing sometime in early 2013, Chrysler will send letters to SV owners notifying them of the lifetime warranty.The SV headlight system design is essentially the same as that described in EA 05-009, which involved headlight anomalies in earlier model Chrysler minivans; refer to it to for additional information.The subject failure is caused by friction between the plastic cam and metal surfaces of the electrical contacts in the HSA, which results in the production of plastic particles (debris).Analysis shows that debris can collect on the electrical contact that controls the headlights, resulting in an open circuit and preventing the headlights from turning on.Subsequent operation of the HSA may temporarily displace the debris, at which time the headlights operate correctly.Lubricant was applied to the plastic cam beginning in December 2005, reducing debris production.Consequently, subsequent failure levels were lower.The report counts shown above include only those that involve the subject failure.Reports involving other failure modes which were identified have not been included either because they were not safety related, or if they were safety related, because there was no defect trend.The single crash event listed in the Failure Report Summary Table above involved a deer strike allegedly due to loss of headlights in February 2006.No injuries were reported in this crash.An April 2004 non-crash incident (?Other? above) involved a momentary loss of headlights.The consumer drove into a ditch, and one minor injury was alleged. The subject vehicles experienced a 2.2% warranty claim rate.While standing alone this would appear to be significant, a portion of these warranty claims likely involve other problems with the HSA unrelated to the subject failure.In view of the on road experience of drivers in rapidly restoring headlight illumination by turning the headlight switch off and on again, the rate and particularly the recent trend in problems with the switch, and Chrysler?s extended lifetime warranty coupled with the owner notification of that extended warranty, further investigation does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist, and the agency reserves the right to take additional action if warranted by new circumstances.Details on Chrysler?s lifetime HSA warranty extension for the SV population will be available in the public file for this investigation.Read more

PE — Closed — Model Year: 2005

Loss of Headlight Illumination

To date, ODI has interviewed several complainants who confirmed that the headlights fully extinguish, and remain extinguished, on an intermittent basis.In most cases this occurred while the vehicle was in motion.The occurrences do not show a repeatable pattern, and the problem occurs at a low freque... ncy, typically one or more weeks between failures.For this reason most complainants have not attempted diagnosis or repair of the problem, so the cause is unknown, and the problem continues to occur.In the cases where repairs have been attempted, which consisted mainly of headlight switch and body control module replacements, mixed success is reported.In interviews complainants advised ODI that they can usually toggle the headlight switch, or turn on the high beams by actuating the column stalk (pulling it upward), when the headlights unexpectedly turn off.Complainants report that toggling the switch is usually effective, and the high beams have always been available when the column is used.During the course of the interviews ODI was able to obtain a few suspect headlamp switches for further evaluation.No verifiable crashes or injuries have been identified in the vehicle owner complaints (VOQs).Chrysler notes that its complaints also include allegations of dimming or flickering of the headlights in addition to loss of headlamps, and that their analysis of available data indicates a declining trend occurring in the field.Chrysler data reports two alleged crash incidents; one where a consumers vehicle lost forward lighting and struck a deer, and one where a consumer alleged their lighting stopped working, causing them to depart the roadway and drive into a ditch.A minor injury is alleged in this second incident.Both incidents occurred several years ago, and neither allegation has been confirmed by ODI.ODI is upgrading this investigation to an Engineering Analysis (EA11-010) to continue its analysis of the alleged defect and its consequences, which will include additional analysis of consumer reports, their frequency and trend, and Chrysler's technical information for the headlight system and its components.Additionally testing will be conducted to evaluate possible root cause(s) of the alleged defect, and will include analysis of suspect components collected from the field, and/or assessment of subject vehicles that have reportedly experienced the condition.Read more

RQ — Closed — Model Year: 2005

FRONT AIR BAG CRASH SENSOR FAILURE

CHRYSLER WILL REPLACE THE FRAME RAIL-MOUNTED FRONT AIR BAG CRASH SENSORS IN APPROXIMATELY 312,442 MODEL YEAR (MY) 2005 AND 2006 CHRYSLER MINIVANS (RECALL 10V-008).THESE VEHICLES ARE EQUIPPED WITH FRONT CRASH SENSORS WITH ULTRADUR BRAND PLASTIC HOUSINGS AND STEEL BUSHINGS AND WERE BUILT BETWEEN JANUA... Read more

EA — Closed — Model Year: 2005

FRONT AIR BAG CRASH SENSOR FAILURE

DAIMLERCHRYSLER (DCC) WILL REPLACE THE FRAME RAIL-MOUNTED FRONT AIR BAG CRASH SENSORS IN APPROXIMATELY 270,958 MY 2005 DAIMLERCHRYSLER MINIVANS (NHTSA RECALL NO. 07V-192).THESE VEHICLES ARE EQUIPPED WITH FRONT CRASH SENSORS WITH BRASS BUSHINGS AND WERE BUILT BETWEEN APRIL 24, 2003 AND FEBRUARY 2, 20... Read more

PE — Closed — Model Year: 2005

FRONT AIR BAG CRASH SENSOR FAILURE

THE MODEL YEAR (MY) 2005 DAIMLERCHRYSLER (DC) MINIVANS HAVE THE NEW ADVANCED FRONTAL AIR BAG SYSTEMS WITH TWO FRONT CRASH SENSORS MOUNTED ON THE FRAME RAILS BEHIND THE FRONT BUMPER AND A MAIN CRASH SENSOR INSIDE THE AIR BAG CONTROL MODULE MOUNTED IN THE PASSENGER COMPARTMENT.ACCORDING TO DC, THE FRO... Read more

EA — Closed — Model Year: 2001

HEADLIGHT MALFUNCTION

OWNER REPORTS INDICATE ALLEGATIONS OF IMPROPER HEADLIGHT OPERATION OF ONE OR BOTH HEADLIGHTS.SOME REPORT INTERMITTENT OUTAGE OR DIMMING.MANY REPORT THAT THE CONDITION IS RANDOM; IT SOMETIMES DOES NOT REPEAT AND LASTS FOR A VERY SHORT DURATION. A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS ... Read more

PE — Closed — Model Year: 2001

HEADLIGHT MALFUNCTION

THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS INVESTIGATION AFTER RECEIVING REPORTS FROM CONSUMERS THAT THEIR HEADLIGHTS WOULD MALFUNCTION IN VARIOUS WAYS FROM FLICKERING TO COMPLETE NON-ILLUMINATION.HEADLIGHT OPERATION IS MONITORED BY THE VEHICLE'S BODY CONTROL MODULE (BCM) AND FRONT CONTRO... Read more

EA — Closed — Model Year: 2001

POWER LIFTGATE LATCH

THIS INVESTIGATION WAS OPENED AS PE04-054 REGARDING REPORTS OF ALLEGED POWER LIFTGATE (PLG) OPENING WHILE DRIVING.THE INVESTIGATION WAS UPGRADED ON NOVEMBER 22, 2004 BASED ON INFORMATION PROVIDED BY DAIMLERCHRYSLER CORPORATION (DCC) IN ITS SEPTEMBER 17, 2004 RESPONSE TO PE04-054. BY LETTER OF APRIL ... Read more

PE — Closed — Model Year: 2003

POWER LIFTGATE LATCH

THIS INVESTIGATION WAS OPENED ON JULY 30, 2004, BASED ON ODI CONSUMER COMPLAINTS ALLEGING UNWANTED OPENING OF THE VEHICLE'S POWER LIFTGATE (PLG) WHILE DRIVING.IN DAIMLERCHRYSLER CORPORATION (DCC)'S SEPTEMBER 17, 2004 RESPONSE TO ODI' S INFORMATION REQUEST LETTER, IT PROVIDED ADDITIONAL CONSUMER COMP... Read more

PE — Closed — Model Year: 2002

SPEAKER FIRE IN THE REAR OF THE VEHICLE

ON JULY 7, 2004, THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED A PRELIMINARY EVALUATION BASED ON CONSUMER COMPLAINTS ALLEGING AN INTERIOR VEHICLE FIRE STARTING IN THE AREA OF THE DRIVER SIDE REAR SPEAKER.DAIMLERCHRYSLER CORPORATION (DCC) INFORMED ODI THAT CONDENSATION FROM THE INSTRUMENT PANEL AI... Read more

EA — Closed — Model Year: 1998

DRIVER AIR BAG CLOCKSPRING FAILURE

THE DRIVER AIR BAG CLOCKSPRING CAN DEVELOP AN OPEN-CIRCUIT CONDITION RESULTING IN NONFUNCTIONAL DRIVER-SIDE FRONTAL AIR BAG, HORN, CRUISE CONTROL (IF EQUIPPED), AND/OR STEERING WHEEL RADIO CONTROL (IF EQUIPPED).IN ITS OCTOBER 5, 2004 LETTER TO NHTSA, DAIMLERCHRYSLER STATED THAT IT WILL CONDUCT A SAF... Read more

PE — Closed — Model Year: 1999

OVERHEATING OF SEAT HEATERS

ODI OPENED THIS INVESTIGATION BASED ON 24 COMPLAINTS ALLEGING THAT THE ELECTRICALLY HEATED DRIVER OR PASSENGER SEAT SPARKS/OVERHEATS.DAIMLERCHRYSLER BELIEVES THE FAILURE IS DUE TO ONE OF TWO FACTORS:THE STITCHING OPERATION ON THE SEAT COVER MAY CAUSE THE SEWING NEEDLE TO SEVER SOME STRANDS OF THE WI... Read more

RQ — Closed — Model Year: 1998

DRIVER AIR BAG CLOCKSPRING FAILURE

COMPLAINTS REPORT AIR BAG WARNING LIGHT ILLUMINATES, AND THIS MAY BE ACCOMPANIED WITH A NON-FUNCTIONING HORN AND/OR CRUISE CONTROL (IF EQUIPPED).THIS IS INDICATIVE OF AN OPEN-CIRCUIT CLOCKSPRING FAILURE (RESULTS IN NON-FUNCTIONING DRIVER'S AIR BAG), SIMILAR TO THE FAILURE CONDITION THAT WAS THE SUBJ... Read more

PE — Closed — Model Year: 2002

POWER STEERING HOSE FAILURE

PLEASE SEE ATTACHED REPORT.

PE — Closed — Model Year: 2002

FUEL TANK LEAK

EA — Closed — Model Year: 1996

AIR BAG CLOCKSPRING

There is no summary currently available

PE — Closed — Model Year: 1999

OVERHEATING OF FRONT SEAT HEATERS

ALLEGE THAT THE FRONT SEATS OVER HEAT AND SMOKE OR CATCH FIRE

PE — Closed — Model Year: 1996

AIR BAG CLOCKSPRING

There is no summary currently available

RQ — Closed — Model Year: 1993

STEERING WHEEL SEPARATION

There is no summary currently available

RQ — Closed — Model Year: 1996

DC MINIVAN FUEL INJECTOR RAIL LEAK

There is no summary currently available

EA — Closed — Model Year: 1996

POST COLLISION FUEL SYSTEM

PE — Closed — Model Year: 1996

POST-COLLISION FUEL SYSTEM INTEGRITY

There is no summary currently available

EA — Closed — Model Year: 1994

INADVERTENT AIR BAG DEPLOYMENTS

COMPLAINTS ALLEGE THAT THE FRONT AIR BAG (S) DEPLOYED INADVERTENTLY--IN MOST CASES WHILE STARTING THE VEHICLE.

PE — Closed — Model Year: 1994

INADVERTENT AIR BAG DEPLOYMENTS

COMPLAINTS ALLEGE THAT THE SUBJECT VEHICLES' AIR BAGS DEPLOYED INADVERTENTLY (IN MOST CASES WHEN STARTING THE VEHICLE).

EA — Closed — Model Year: 1992

FRONT WINDSHIELD WIPER

ALLEGED FAILURES OF WINDSHIELD WIPER SYSTEMS

EA — Closed — Model Year: 1991

SAFETY BELT ANCHORAGE FAILURES

There is no summary currently available

PE — Closed — Model Year: 1992

WINDSHIELD WIPER FAILURE

ALLEGED WINDSHIELD WIPERS FAIL WHILE IN USE

DP — Closed — Model Year: 1992

WINDSHIELD WIPER FAILURE

CFAS PETITIONED THE AGENCY TO CONDUCT A DEFECT INVESTIGATION ON WINDSHIELD WIPER FAILURE ON 1989 AND LATER CHRYSLER MODELS WHICH SHOULD INCLUDE, BUT NOT LIMITED TO SPIRIT/ACCLAIM: DYNASTY/NEW YORKER/LANDAU; LANCE/LEBARON; SHADOW/SUNDANCE; CARAVAN/VOYAGER.HOWEVER, BASED ON ODI'S COMPLAINT RECORDS, ON... Read more

EA — Closed — Model Year: 1996

FUEL TANK LEAKS

THIS ENGINEERING ANALYSIS WAS OPENED ON JANUARY 31, 1997 BASED ON INFORMATION GATHERED DURING PRELIMINARY EVALUATION (PE), PE96-051. THE PE WAS OPENED ON AUGUST 19, 1996, TO INVESTIGATE ALLEGATIONS OF FUEL LEAKAGE FROM THE AREA WHERE THE FUEL PUMP/SENDING UNIT JOINS THE FUEL TANK.FOR BREVIDY, THIS A... Read more

EA — Closed — Model Year: 1995

INTEGRATED CHILD SEAT BELT LOCKUP

THIS INVESTIGATION IS CLOSED.CHRYSLER CORPORATION HAS SUBMITTED A DEFECT INFORMATION REPORT IDENTIFYING A SAFETY DEFECT AND OUTLINING THE PROPOSED REMEDY.RECALL NUMBER 98V-185 HAS BEEN ASSIGNED TO THIS SAFETY RECALL.

EA — Closed — Model Year: 1991

ALLEGED REAR LIFTGATE SUPPORT FAILURE

THE RETAINER BOLT OF THE REAR LIFTGATE SUPPORT CYLINDERS MAY SHEAR RESULTING IN SUDDEN COLLAPSE OF THE REAR HATCH DOOR.

EA — Closed — Model Year: 1996

SLIDING DOOR LATCH FAILURE

ANALYSIS OF KNOWN INCIDENTS INDICATES A DECLINING TREND OVER THE LAST FIVE CALENDAR QUARTERS.EXTENSIVE TESTING OF INCIDENT VEHICLES HAS FAILED TO REPRODUCE OCCURRENCES OF FULL LATCH DISENGAGEMENT.NO FAILURE MODE WHICH COULD CAUSE A PROPERLY LATCHED DOOR TO LOSE FULL LATCH ENGAGEMENT WHILE DRIVING HA... Read more

SQ — Closed — Model Year: 1995

INTEGRATED CHILD SEAT BELT LOCKUP

ODI CONTINUES TO RECEIVE COMPLAINTS ALLEGING LATCHING/RETRACTOR MECHANISM PROBLEMS.CHRYSLER'S ASSESSMENT OF THE PROBLEM INDICATES THAT OWNERS OF THE VEHICLES ARE NOT ADHERING TO THE CLEANING REQUIREMENTS FOR THE SEAT.THE SEAT APPEARS TO MALFUNCTION IF CRUMBS OF FOOD OR BEVERAGE RESIDUE ACCUMULATES O... Read more

PE — Closed — Model Year: 1996

FUEL LEAKS FROM THE GAS TANK

ANALYSIS TO DATE INDICATES THAT SOME OF THE SUBJECT VEHICLESCONTINUE TO EXPERIENCE FUEL LEAKS FROM THE FUEL TANK AT THE SENDING UNIT INTERFACE.MOST OFTEN THE LEAK INVOLVES THE O-RING SEAL.

PE — Closed — Model Year: 1996

SLIDING DOOR LATCH FAILURE

CHRYSLER MAINTAINS THAT THE COMMON FACTOR CONTRIBUTING TO KNOWN SLIDING DOOR OPENING INCIDENTS IS PRIOR INCORRECT DEALER LATCH ADJUSTMENT.CHRYSLER ATTRIBUTES THIS PROBLEM TO AN INACCURATE SERVICE MANUAL PROCEDURE - SLIDING DOOR LATCH/LOCK CONTROL, REMOVAL AND INSTALLATION.CHRYSLER FURNISHED INFORMAT... Read more

PE — Closed — Model Year: 1991

ALLEGED REAR LIFTGATE SUPPORT FAILURE

THE RETAINER BOLT OF THE REAR LIFT GATE SUPPORT CYLINDERS MAY SHEER RESULTING IN THE SUDDEN COLLAPSE OF THE REAR HATCH DOOR.

PE — Closed — Model Year: 1991

SAFETY BLT LATCH OPERATION

There is no summary currently available

PE — Closed — Model Year: 1996

FUEL LEAKEAGE FROM ROLLOVER VALVE

There is no summary currently available

EA — Closed — Model Year: 1991

STEERING WHEEL SEPARATION

AFTER AN EXTENSIVE INVESTIGATION AND ANALYSIS, CHRYSLER HAS IDENTIFIED THE DEFECT AS A FATIGUE FAILURE, ORIGINATION IN THE HEAT AFFECTED REGION OF THE PROJECTION WELDS OF THE STEERING WHEEL HUB TO STEERING WHEEL ARMATURE ATTACHMENT.THE HUB IS THE PORTION OF THE STEERING WHEEL ASSEMBLY THAT CONNECTS ... Read more

EA — Closed — Model Year: 1991

ABS BRAKING SYSTEM FAILS

There is no summary currently available

PE — Closed — Model Year: 1991

ABS BRAKING SYSTEM FAILS

There is no summary currently available

EA — Closed — Model Year: 1984

LIFTGATE LATCHES

LIFTGATE LATCHES IN THE SUBJECT VEHICLES HAVE FAILED IN LOW AND MODERATE SPEED IMPACTS RESULTING IN OCCUPANT EJECTIONS, INJURIES, AND FATALITIES.THERE ARE TWO FAILURE MODES ASSOCIATED WITH LATCH FAILURE: FORK BOLT-DETENT LEVER BYPASS, AND INERTIAL UNLATCHING.NHTSA ANALYSES OF CHRYSLER AND PEER MINIV... Read more

PE — Closed — Model Year: 1992

REAR HATCH LATCH FAILURE

There is no summary currently available

PE — Closed — Model Year: 1991

MELTED THROTTLE CABLES

There is no summary currently available

EA — Closed — Model Year: 1992

REAR WINDOW SHATTERING

There is no summary currently available

PE — Closed — Model Year: 1991

ABS CONTROL FAILURE

There is no summary currently available

CHRYSLER TOWN AND COUNTRY — All Years Overview

Complete safety history for the CHRYSLER TOWN AND COUNTRY across all model years (1967–2018).

194 Total Recalls

19,043 Total Complaints

51 Investigations

643 Reported Crashes

428 Reported Fires

41 Reported Deaths

CHRYSLER TOWN AND COUNTRY — Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year	Recalls	Complaints
2018	1	0	View
2017	1	2	View
2016 (current)	5	664
2015	4	504	View
2014	4	880	View
2013	4	930	View
2012	5	863	View
2011	3	1,108	View
2010	5	2,423	View
2009	6	1,081	View
2008	7	2,878	View
2007	2	291	View
2006	4	569	View
2005	7	1,154	View
2004	6	219	View
2003	6	336	View
2002	8	518	View
2001	7	606	View
2000	7	378	View
1999	9	485	View
1998	10	397	View
1997	9	546	View
1996	12	1,411	View
1995	4	75	View
1994	6	198	View
1993	10	273	View
1992	10	167	View
1991	10	33	View
1990	4	16	View
1989	2	1	View
1988	2	0	View
1987	2	0	View
1986	3	3	View
1985	2	0	View
1984	2	1	View
1983	0	2	View
1982	1	0	View
1975	2	0	View
1974	1	0	View
1967	1	1	View

Other CHRYSLER Models

Model	Recalls	Complaints
PACIFICA	150	10,200	View
SEBRING	114	4,101	View
300	112	6,460	View
VOYAGER	82	320	View
CIRRUS	53	1,232	View
LEBARON	48	837	View
200	47	6,930	View
NEW YORKER	44	1,035	View