EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:LATCH/ANCHOR:
Defect Description
Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraint
... s. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.Read moreConsequence
An unsecured wheelchair can move during transit, increasing the risk of injury.
Remedy
Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.
86 vehicles affected
Manufacturer: Rollx Vans
EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:LATCH/ANCHOR:
Defect Description
Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraint
... s. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.Read moreConsequence
An unsecured wheelchair can move during transit, increasing the risk of injury.
Remedy
Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.
86 vehicles affected
Manufacturer: Rollx Vans
ELECTRICAL SYSTEM
Defect Description
Chrysler Group, LLC (Chrysler) is recalling certain model year 2010-2014 Chrysler Town and Country and Dodge Grand Caravan vehicles manufactured August 25, 2010, through October 31, 2013. The affected vehicles may experience overheating of the vent window switch in the driver's door armrest.
Consequence
An overheated switch may result in a vehicle fire.
Remedy
Chrysler will notify owners, and dealers will replace the vent window switch with a newer version, free of charge. The owner notification letter was issued and the remedy campaign launched on on December 31, 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number f
... or this recall is P25.Read more644,757 vehicles affected
Manufacturer: Chrysler Group LLC
STEERING:COLUMN
Defect Description
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2011DODGE JOURNEY, JEEP WRANGLER, CHRYSLER 200, CHRYSLER 200 CONVERTIBLE, DODGE AVENGER, DODGE NITRO, JEEP LIBERTY, DODGE CALIBER, JEEP COMPASS, JEEP PATRIOT, DODGE GRAND CARAVAN AND CHRYSLER TOWN & COUNTRY VEHICLES. SOME OF THESE VEHICLES MAY HAVE BEEN BUIL
... T WITH A MISSING OR INCORRECTLY INSTALLED STEERING COLUMN PIVOT RIVET.Read moreConsequence
A MISSING OR INCORRECTLY INSTALLED RIVET COULD COMPROMISE THE ABILITY OF THE STEERING COLUMN TO SUPPORT THE OCCUPANT LOADS IN THE EVENT OF A FRONTAL CRASH, DECREASING THE EFFECTIVENESS OF THE FRONTAL IMPACT SAFETY SYSTEM. AS A RESULT, THE CONDITION MAY INCREASE THE POTENTIAL FOR INJURY IN A FRONTAL
... CRASH.Read moreRemedy
DEALERS WILL INSPECT FOR RIVET PRESENCE AND ALIGNMENT AND REPAIR THE STEERING COLUMN PIVOT AS REQUIRED, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JULY 4, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
11,096 vehicles affected
Manufacturer: CHRYSLER GROUP LLC
Complaint Statistics
1,108 total complaints
17 crashes 15 fires 28 injuries
Top Reported Components
| Component | Complaints |
|---|
| ELECTRICAL SYSTEM | 519 |
| ENGINE | 107 |
| FUEL/PROPULSION SYSTEM | 106 |
| UNKNOWN OR OTHER | 58 |
| SERVICE BRAKES | 51 |
| POWER TRAIN | 36 |
| AIR BAGS | 24 |
| STRUCTURE:BODY | 23 |
| STEERING | 21 |
| ELECTRONIC STABILITY CONTROL (ESC) | 18 |
Incident date: Mar 7, 2026
Odometer Fraud. The contact purchased a 2011 Chrysler Town and Country. The contact stated that the vehicle was purchased from the Facebook Marketplace. The vehicle was taken to the DMV to be titled, and it was discovered that the title had been altered. The odometer reading was scratched off the ti
... tle, and the numbers were unidentifiable. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 101,211, and at the time of registration, it was discovered that the mileage was unknown. The contact had not retrieved a Carfax report.Read more
Incident date: Feb 16, 2026
The tipm fuel pump relay is faulty causing the car to start intermittently. It also stalled on a main road without any warning with my kids in the car. Luckily I was able to put the flashers on and drift to the side and others were able to get around without any accident. However they came close to
... hitting myself and others. I have spent over $1,000 at this point fixing items that didn't need to be fixed only to finally find out online that others have this issue and its a known issue for Dodge, Jeep, and Chrysler Town and Country but for some reason the recall is only for Dodge and Jeep.Read more
Incident date: Sep 3, 2025
It stalls to turn on even when I changed everything from, fuel pump, fuel pump relay, heater pumps, alternator, new battery. And it still won’t turn on it’s been happening for 4 months now. And I changed things that were recommended. I do my oil change every time I need as well.
Incident date: Sep 3, 2025
It stalls to turn on even when I changed everything from, fuel pump, fuel pump relay, heater pumps, alternator, new battery. And it still won’t turn on it’s been happening for 4 months now. And I changed things that were recommended. I do my oil change every time I need as well.
Incident date: Sep 3, 2025
It stalls to turn on even when I changed everything from, fuel pump, fuel pump relay, heater pumps, alternator, new battery. And it still won’t turn on it’s been happening for 4 months now. And I changed things that were recommended. I do my oil change every time I need as well.
Incident date: Aug 15, 2025
The contact owns a 2011 Chrysler Town and Country. The contact stated that while attempting to start the vehicle, the ABS module and Service Brake warning lights illuminated. The contact stated that the gear shift indicator also failed to operate as needed. A dealer was contacted. The vehicle was ta
... ken to a dealer, where it was diagnosed and determined that the ABS and traction control had failed, and the ABS module needed to be replaced. The ABS module was replaced. The manufacturer was not notified of the failure. The approximate failure mileage was 86,000.Read more
Incident date: Nov 10, 2021
The contact owns a 2011 Chrysler Town and Country. The contact stated while at a complete stop on several occasions, the vehicle stalled. The vehicle was able to restart on some occasions; however, the vehicle failed to restart on other occasions and was towed. The vehicle was taken to the dealer se
... veral times; however, the failure could not be duplicated. The contact stated that the failure persisted, and the contact was able to start the vehicle with the index finger. The dealer was contacted and informed the contact that the failure could be related to the WIN module. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 129,010.Read more
Incident date: Jun 8, 2025
My vehicle has overheating problems ever since I have had it. I have had the thermostat replaced. The sensor thermostat replaced. The radiator flushed and had several shops look at it yet they could find nothing wrong but I go through antifreeze like crazy. At least 1 gallon every month. The temp r
... eads 100 - 180 on hot days and it gets super hot.Read more
Incident date: May 26, 2025
In Oct of 2024 My driver's side window shattered out of nowhere for no apparent reason! I heard this really loud boom then the window shattered ! I took it in the have the regulator replaced and the window. I also put a windshield in it at that time as well. Then in August of 2025 not even a year la
... ter and once again my window shattered and my winshield cracked. This time i was driving on the freeway and I heard a big pop the crash and in tiny pieces mof glass fell in to the door driver's side window .Read more
Incident date: May 26, 2025
In Oct of 2024 My driver's side window shattered out of nowhere for no apparent reason! I heard this really loud boom then the window shattered ! I took it in the have the regulator replaced and the window. I also put a windshield in it at that time as well. Then in August of 2025 not even a year la
... ter and once again my window shattered and my winshield cracked. This time i was driving on the freeway and I heard a big pop the crash and in tiny pieces mof glass fell in to the door driver's side window .Read more
Incident date: Aug 28, 2024
The vehicle had a recall that was not satisfied before expiration. The vehicle currently has only 92,135 miles. The car would stall out while driving down the road. The head was manufactured to thin, cylinder misfire. It was very unsafe going up and down the mountains in our area especially. It
... would not shift after going down an incline. So have to pull over and restart. I called and made a complaint before. We finally saved up enough to pay for the work. I have a receipt for $3219.76. The chrysler recall bulletin is 09-002-14. I contacted Chrysler they just put me to all different people and no one knows. This was a very dangerous situation to drive.Read more
Incident date: Dec 18, 2024
The contact owns a 2011 Chrysler Town and Country. The contact stated while driving at various speeds, the vehicle stalled with the check engine warning light illuminated. The vehicle was restarted after a while. The vehicle was taken to Holcombe Automotive, where it was determined that one of the c
... ylinder heads needed to be replaced. The vehicle was not repaired. The dealer was notified of the failure and referred the contact to the manufacturer for assistance. The manufacturer was notified of the failure and informed the contact that the vehicle could not be repaired under TSB Number: D-14-12 because the TSB had expired. The failure mileage was approximately 77,564.Read more
Incident date: May 1, 2021
The contact owns a 2011 Chrysler Town and Country. The contact stated that while her husband was driving at an undisclosed speed, the window glass fell into the door abruptly. A mechanic inspected the vehicle and determined that the failure occurred due to an internal door fracture. The vehicle was
... not repaired. The contact stated while driving and turning the steering wheel, the steering wheel made an abnormally loud squealing sound. Additionally, the contact stated that the vehicle had difficulty starting, and there was an abnormal amount of smoke coming out of the exhaust pipe. The check engine warning light and the electronic throttle control warning light were illuminated. An unknown dealer was notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 174,098.Read more
Incident date: May 1, 2021
The contact owns a 2011 Chrysler Town and Country. The contact stated that while her husband was driving at an undisclosed speed, the window glass fell into the door abruptly. A mechanic inspected the vehicle and determined that the failure occurred due to an internal door fracture. The vehicle was
... not repaired. The contact stated while driving and turning the steering wheel, the steering wheel made an abnormally loud squealing sound. Additionally, the contact stated that the vehicle had difficulty starting, and there was an abnormal amount of smoke coming out of the exhaust pipe. The check engine warning light and the electronic throttle control warning light were illuminated. An unknown dealer was notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 174,098.Read more
Incident date: May 1, 2021
The contact owns a 2011 Chrysler Town and Country. The contact stated that while her husband was driving at an undisclosed speed, the window glass fell into the door abruptly. A mechanic inspected the vehicle and determined that the failure occurred due to an internal door fracture. The vehicle was
... not repaired. The contact stated while driving and turning the steering wheel, the steering wheel made an abnormally loud squealing sound. Additionally, the contact stated that the vehicle had difficulty starting, and there was an abnormal amount of smoke coming out of the exhaust pipe. The check engine warning light and the electronic throttle control warning light were illuminated. An unknown dealer was notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 174,098.Read more
Incident date: Sep 10, 2024
I wrote before about the electrical issue. My husband jumped started my car On 8/28/24. I drove down to my church for a Women's Bible Study. I was there for 2 1/2 hours. When I went to leave my car would not start. I called my son. He jump started my car for me. As I was about to leave after a few m
... inutes my car quit running. As the car was running every electrical component on the dash was going haywire, the heater fan was going full blast, but the windows would not go up. That was irritating as it started to rain. Had to cover the windows. Left the car in parking lot. Next day after church my husband tried to start the car. The car turned over and the battery light was on. Brande new battery was put in that week, As the following we thought that might have been the problem. He jumped started the car same thing as before. We had to have the car flat bedded to the mechanic. The mechanic tested the new alternator that was just put in and said it was bad. Replaced the alternator and car ran. He wanted to see what would happen so he kept car over night. Next morning car would not start. All fuses have been checked, fuse box has been checked. Nobody can seem to figure out what is going on with this vehicle. I have spent over $2000. an to no avail. I am ready to junk this thing. Mu dad said their was a Caravan for sale I just read they have electrical issues also no way.Read more
Incident date: Sep 10, 2024
I wrote before about the electrical issue. My husband jumped started my car On 8/28/24. I drove down to my church for a Women's Bible Study. I was there for 2 1/2 hours. When I went to leave my car would not start. I called my son. He jump started my car for me. As I was about to leave after a few m
... inutes my car quit running. As the car was running every electrical component on the dash was going haywire, the heater fan was going full blast, but the windows would not go up. That was irritating as it started to rain. Had to cover the windows. Left the car in parking lot. Next day after church my husband tried to start the car. The car turned over and the battery light was on. Brande new battery was put in that week, As the following we thought that might have been the problem. He jumped started the car same thing as before. We had to have the car flat bedded to the mechanic. The mechanic tested the new alternator that was just put in and said it was bad. Replaced the alternator and car ran. He wanted to see what would happen so he kept car over night. Next morning car would not start. All fuses have been checked, fuse box has been checked. Nobody can seem to figure out what is going on with this vehicle. I have spent over $2000. an to no avail. I am ready to junk this thing. Mu dad said their was a Caravan for sale I just read they have electrical issues also no way.Read more
Incident date: Aug 23, 2024
Over 2 yrs now the electrical has been haywire. In driveway the interior lights on dash lights come on and and doors lock and unlock. Driving down road on dash tells you that must put car in park to engage. Lift gate ajar. Heater turns on and off full blast front and back fans. Side doors do not wo
... rk/ or work when they want to work. Battery brand new gets drained and needs to be charged 1 every month. Had alternator changed. Still does the same thing. I call this my possessed van. At my wits end. Spent much money trying to find out problem unable to locate. Changed fuses did not help. This is my second town and country. I never had a problem with my first one which was a much older model that is why I got another one. Now I am rethinking about getting another town and country. Who is going to help with all of these customer complaints with electrical issues. I am a disabled person who needs my vehicle for appointments. I cannot get stranded or break down or have a vehicle fire. I am frustrated by this company for not caring for their customers needs.Read more
Incident date: Aug 23, 2024
Over 2 yrs now the electrical has been haywire. In driveway the interior lights on dash lights come on and and doors lock and unlock. Driving down road on dash tells you that must put car in park to engage. Lift gate ajar. Heater turns on and off full blast front and back fans. Side doors do not wo
... rk/ or work when they want to work. Battery brand new gets drained and needs to be charged 1 every month. Had alternator changed. Still does the same thing. I call this my possessed van. At my wits end. Spent much money trying to find out problem unable to locate. Changed fuses did not help. This is my second town and country. I never had a problem with my first one which was a much older model that is why I got another one. Now I am rethinking about getting another town and country. Who is going to help with all of these customer complaints with electrical issues. I am a disabled person who needs my vehicle for appointments. I cannot get stranded or break down or have a vehicle fire. I am frustrated by this company for not caring for their customers needs.Read more
Incident date: Jun 3, 2024
Headlight on passenger side went out and it was not the bulb assembly.
Incident date: May 1, 2019
Unknown what part is at fault. The automatic sliding doors will open fully and then immediately close. The feature that is supposed to make the doors stop when they detect something does not activate. An adult's full body weight is needed to press on the door to make it stop closing. Faulty on both
... driver and passenger sides. Starts to happen intermittently and then constantly. Dealership claims it is a "software" issue and not applicable for bumper-to-bumper warranty. I also contacted the mopar warranty department and they also claim it is not a covered issue even though there is a serious safety risk involved. A quick google search reveals it is a common problem.Read more
Incident date: Mar 11, 2024
2011 Town and Country started stalling while driving up to 40mph! The problem is intermitten and unable to be diagnosed by mechanic. This happens in the middle of traffic and power steering is lost. This is a known problem and was recalled in the several years before mine. This is a safety issu
... e to everyone on the road and is a matter of time before there is an accident.Read more
Incident date: Apr 11, 2024
Van was sitting in driveaway in front of my house. We noticed smoke coming from rear of the vehicle and then saw flames. Contacted 911. Fire department arrived to put out the fire. They said something appeared to have shorted or exploded inside the driver side rear wall panel. Just below the rear wi
... ndow vent in the area of the 3 row speakers and cup holders. It burned down the exterior of the van near the gas cap.Read more
Fire
Incident date: Apr 11, 2024
Van was sitting in driveaway in front of my house. We noticed smoke coming from rear of the vehicle and then saw flames. Contacted 911. Fire department arrived to put out the fire. They said something appeared to have shorted or exploded inside the driver side rear wall panel. Just below the rear wi
... ndow vent in the area of the 3 row speakers and cup holders. It burned down the exterior of the van near the gas cap.Read more
Fire
Incident date: Mar 21, 2024
The contact owns a 2011 Chrysler Town and Country. The contact stated that while driving at 45–50 MPH, the complete electrical system shut down. There were no warning lights illuminated. The vehicle was towed to an independent mechanic, who stated that the electrical system had shut down. The ve
... hicle failed to turn over and restart. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred to the NHTSA hotline. The approximate failure mileage was 186,000.Read more
Incident date: Mar 21, 2024
The contact owns a 2011 Chrysler Town and Country. The contact stated that while driving at 45–50 MPH, the complete electrical system shut down. There were no warning lights illuminated. The vehicle was towed to an independent mechanic, who stated that the electrical system had shut down. The ve
... hicle failed to turn over and restart. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred to the NHTSA hotline. The approximate failure mileage was 186,000.Read more
Incident date: Jan 31, 2024
Vehicle is a 2011 Chrysler Town Country Touring L and has 68,000 miles on it. It is well maintained with no issues prior to compliant incident. While normal driving of vehicle emergency dash light system activated numerous safety warning lights i.e.: ABS, ESC, Engine light. My wife was travelling on
... a highway at 68 mph. Loss of drivability noted at the time included; loss of speedometer, abnormal shifting of transmission, loss of ABS and traction Control, Cruise Control and seat belt notification. The following day, I took the vehicle to repair dealership where I was notified that there was numerous codes showing up on scanner. PCM Codes included; c2200 Internal fault of ABS Module, U1110, U1120, P0501. Advised that I would lose numerous other systems not noted due to codes these included; electric rear doors inoperable while vehicle started, seat belt alarm system, rear parking system notification. Dealership advises that Chrysler company has put the sale of ABS modules part # 68089474AA on hold for over the last year, due to an Engineering review, and that no modules are available for sale. It was recommend that I "get rid of the vehicle". In doing internet searches this is a long running problem with numerous vehicles using this same ABS Module system. Due to the numerous safety systems this affects, the vehicles are unsafe without a recall to correct this manufacturer defective ABS Brake Module. I have had to setup an auxiliary GPS module to calculate speed and severely limit driving this vehicle during inclement weather. As of now normal braking remains unaffected but there. Public is at the mercy of the manufacturer as ABS modules are not for sale and have a retail value of over $1300.00 + install and dealer reprogramming. This is a severe safety issue and aligns with other current recalls of similar models with the same condition. You may contact me at anytime to discuss. I am a recently retire Chief of Police and a certified Accident Homicide Investigator.Read more
Incident date: Jan 31, 2024
Vehicle is a 2011 Chrysler Town Country Touring L and has 68,000 miles on it. It is well maintained with no issues prior to compliant incident. While normal driving of vehicle emergency dash light system activated numerous safety warning lights i.e.: ABS, ESC, Engine light. My wife was travelling on
... a highway at 68 mph. Loss of drivability noted at the time included; loss of speedometer, abnormal shifting of transmission, loss of ABS and traction Control, Cruise Control and seat belt notification. The following day, I took the vehicle to repair dealership where I was notified that there was numerous codes showing up on scanner. PCM Codes included; c2200 Internal fault of ABS Module, U1110, U1120, P0501. Advised that I would lose numerous other systems not noted due to codes these included; electric rear doors inoperable while vehicle started, seat belt alarm system, rear parking system notification. Dealership advises that Chrysler company has put the sale of ABS modules part # 68089474AA on hold for over the last year, due to an Engineering review, and that no modules are available for sale. It was recommend that I "get rid of the vehicle". In doing internet searches this is a long running problem with numerous vehicles using this same ABS Module system. Due to the numerous safety systems this affects, the vehicles are unsafe without a recall to correct this manufacturer defective ABS Brake Module. I have had to setup an auxiliary GPS module to calculate speed and severely limit driving this vehicle during inclement weather. As of now normal braking remains unaffected but there. Public is at the mercy of the manufacturer as ABS modules are not for sale and have a retail value of over $1300.00 + install and dealer reprogramming. This is a severe safety issue and aligns with other current recalls of similar models with the same condition. You may contact me at anytime to discuss. I am a recently retire Chief of Police and a certified Accident Homicide Investigator.Read more
Incident date: Jan 31, 2024
Vehicle is a 2011 Chrysler Town Country Touring L and has 68,000 miles on it. It is well maintained with no issues prior to compliant incident. While normal driving of vehicle emergency dash light system activated numerous safety warning lights i.e.: ABS, ESC, Engine light. My wife was travelling on
... a highway at 68 mph. Loss of drivability noted at the time included; loss of speedometer, abnormal shifting of transmission, loss of ABS and traction Control, Cruise Control and seat belt notification. The following day, I took the vehicle to repair dealership where I was notified that there was numerous codes showing up on scanner. PCM Codes included; c2200 Internal fault of ABS Module, U1110, U1120, P0501. Advised that I would lose numerous other systems not noted due to codes these included; electric rear doors inoperable while vehicle started, seat belt alarm system, rear parking system notification. Dealership advises that Chrysler company has put the sale of ABS modules part # 68089474AA on hold for over the last year, due to an Engineering review, and that no modules are available for sale. It was recommend that I "get rid of the vehicle". In doing internet searches this is a long running problem with numerous vehicles using this same ABS Module system. Due to the numerous safety systems this affects, the vehicles are unsafe without a recall to correct this manufacturer defective ABS Brake Module. I have had to setup an auxiliary GPS module to calculate speed and severely limit driving this vehicle during inclement weather. As of now normal braking remains unaffected but there. Public is at the mercy of the manufacturer as ABS modules are not for sale and have a retail value of over $1300.00 + install and dealer reprogramming. This is a severe safety issue and aligns with other current recalls of similar models with the same condition. You may contact me at anytime to discuss. I am a recently retire Chief of Police and a certified Accident Homicide Investigator.Read more
Incident date: Sep 25, 2023
The contact owns a 2011 Chrysler Town and Country. The contact stated that the vehicle was parked at his residence in the driveway, the contact stated a friend knocked on the door and informed the contact that the vehicle was on fire. The contact stated the fire extinguished on its own. The contact
... stated no fire or police report was filed. The contact stated that the fire seemed to have started on the driver's side of the vehicle and in between the second and third row of seats. The contact stated that he contacted the dealer to make them aware of the failure and was advised to bring the vehicle to the repair center. The vehicle was taken to the dealer. The manufacturer representative inspected the vehicle and advised the contact that the fire was not caused due to faulty Chrysler parts. The fire origin was unknown. The manufacturer was made aware of the failure. The failure mileage was approximately 150,000. The VIN was not available.Read more
Fire
Incident date: Oct 2, 2023
The ABS light, Traction light, and Brake light all come on and simultaneously. I've been told that the ABS Module is bad and needs to be replaced. The fact that the module needs to be replaced concerns me since there are prior recalls for ABS Module with other Dodge, Ram, and Chrsyler makes and mode
... ls.Read more
Incident date: Oct 2, 2023
The ABS light, Traction light, and Brake light all come on and simultaneously. I've been told that the ABS Module is bad and needs to be replaced. The fact that the module needs to be replaced concerns me since there are prior recalls for ABS Module with other Dodge, Ram, and Chrsyler makes and mode
... ls.Read more
Incident date: Oct 2, 2023
The ABS light, Traction light, and Brake light all come on and simultaneously. I've been told that the ABS Module is bad and needs to be replaced. The fact that the module needs to be replaced concerns me since there are prior recalls for ABS Module with other Dodge, Ram, and Chrsyler makes and mode
... ls.Read more
Incident date: Apr 9, 2012
On 4/9/12 I was involved in a serious accident that resulted in my daughter obtaining a severe traumatic brain. She was in critical condition and is now severely disabled. The back curtain airbags did not protect her and did not appear to work properly. I believe that the vehicle was not properly ex
... amined after the accident. The car was a rental vehicle and my family was out of state on vacation. Due to the severe injury of my daughter I believe that the airbags failed.Read more
Crash
3 injured
Incident date: Apr 9, 2012
On 4/9/12 I was involved in a serious accident that resulted in my daughter obtaining a severe traumatic brain. She was in critical condition and is now severely disabled. The back curtain airbags did not protect her and did not appear to work properly. I believe that the vehicle was not properly ex
... amined after the accident. The car was a rental vehicle and my family was out of state on vacation. Due to the severe injury of my daughter I believe that the airbags failed.Read more
Crash
3 injured
Incident date: Apr 9, 2012
On 4/9/12 I was involved in a serious accident that resulted in my daughter obtaining a severe traumatic brain. She was in critical condition and is now severely disabled. The back curtain airbags did not protect her and did not appear to work properly. I believe that the vehicle was not properly ex
... amined after the accident. The car was a rental vehicle and my family was out of state on vacation. Due to the severe injury of my daughter I believe that the airbags failed.Read more
Crash
3 injured
Incident date: Oct 15, 2022
The contact owns a 2011 Chrysler Town and Country. The contact stated that while merging at an undisclosed speed, he attempted to slow the vehicle by applying the brake pedal, which failed to slow the vehicle rapidly enough to avoid a collision. As a result, the contact collided with the vehicle in
... front of him. The air bags did not deploy. No warning lights were displayed on the instrument panel. A police report was filed. No injuries were reported. The vehicle was not taken to the dealer or an independent mechanic. The manufacturer was notified, but a case was not opened; the contact stated that he informed the manufacturer of intermittent brake failure as he had experienced similar events on undisclosed dates. The failure mileage was 52,000.Read more
Crash
Incident date: Dec 24, 2022
The van has a problem accelerating and also seems to stall while driving on the expressway before jumping quickly into acceleration there was a bad storm in Buffalo that I believe contributed to the problems of the Chrysler van
Incident date: Dec 24, 2022
The van has a problem accelerating and also seems to stall while driving on the expressway before jumping quickly into acceleration there was a bad storm in Buffalo that I believe contributed to the problems of the Chrysler van
Incident date: Dec 24, 2022
The van has a problem accelerating and also seems to stall while driving on the expressway before jumping quickly into acceleration there was a bad storm in Buffalo that I believe contributed to the problems of the Chrysler van
Incident date: Feb 4, 2023
During random times; starting cold, starting warm, coming to a stop, accelarating, on city surface streets or on the freeway, after long drives or just going down the street; the minivan would stall and not restart. Fortunately able to coast to side of road on occassion. Non start condition would la
... st between 15 minutes to days. This last event occured while turning in a busy intersection. Blocked cars and buses in all four directions on a Friday afternoon rush hour, putting ourselves and others at serious risk. There were no warning lights or anything other than a brief shudder before stalling. Roadside service called 911 first to get us out of the way. Towed to local mechanic who duplicated event and found that two separate recalls for faulty fuel pump relay was issued for other models but not our minivan. This family vehicle is now a liability if the fuel pump relay replacement is not made available to us.Read more
Incident date: Feb 4, 2023
During random times; starting cold, starting warm, coming to a stop, accelarating, on city surface streets or on the freeway, after long drives or just going down the street; the minivan would stall and not restart. Fortunately able to coast to side of road on occassion. Non start condition would la
... st between 15 minutes to days. This last event occured while turning in a busy intersection. Blocked cars and buses in all four directions on a Friday afternoon rush hour, putting ourselves and others at serious risk. There were no warning lights or anything other than a brief shudder before stalling. Roadside service called 911 first to get us out of the way. Towed to local mechanic who duplicated event and found that two separate recalls for faulty fuel pump relay was issued for other models but not our minivan. This family vehicle is now a liability if the fuel pump relay replacement is not made available to us.Read more
Incident date: Feb 4, 2023
During random times; starting cold, starting warm, coming to a stop, accelarating, on city surface streets or on the freeway, after long drives or just going down the street; the minivan would stall and not restart. Fortunately able to coast to side of road on occassion. Non start condition would la
... st between 15 minutes to days. This last event occured while turning in a busy intersection. Blocked cars and buses in all four directions on a Friday afternoon rush hour, putting ourselves and others at serious risk. There were no warning lights or anything other than a brief shudder before stalling. Roadside service called 911 first to get us out of the way. Towed to local mechanic who duplicated event and found that two separate recalls for faulty fuel pump relay was issued for other models but not our minivan. This family vehicle is now a liability if the fuel pump relay replacement is not made available to us.Read more
Incident date: Apr 2, 2023
The fuel pump is sporadically not getting power. This has left me stranded multiple times. I’m worried that this could happen while driving on the interstate and causing an accident.
Incident date: Apr 2, 2023
The fuel pump is sporadically not getting power. This has left me stranded multiple times. I’m worried that this could happen while driving on the interstate and causing an accident.
Incident date: Dec 30, 2022
Driving 70mph on the interstate when the engine just shuts down ( sudden engine failure ) it is only by the grace of God that it didn't result in a pile-up and injury/loss of life. One of the most fearful experiences that I have ever had happened to me. This is the 2nd instance of sudden engine fail
... ure in the past month. On each occasion, I have had the vehicle towed and the mechanics are unable to find the root cause of the problem. I now fear injury/loss of life to myself and or others. I tried calling Chrysler to no avail and i have sent a certified letter to the Chrysler CEO , hristine Feuell with no response so far. The contact stated that they paid to have their vehicle looked at by the dealer. There were unsuccessful in duplicating the issue or finding the cause or a cure. The contact was told to trade in the vehicle. The contact stated after 10 breakdowns and 7 vehicle tows this week someone finally figured out the problem being a DEFECTIVE TIPM module.Read more
Incident date: Feb 13, 2023
After most of the major electrical components were replaced a new battery, alternator and computer. Ran for a week then just died for no reason had to be jump started just to get it moving. Also the lane blind spot detectors are in a very bad place and are subject to weather and broke.
Incident date: Feb 13, 2023
After most of the major electrical components were replaced a new battery, alternator and computer. Ran for a week then just died for no reason had to be jump started just to get it moving. Also the lane blind spot detectors are in a very bad place and are subject to weather and broke.
Incident date: Jan 30, 2023
My vehicle keeps locking and unlocking itself
Incident date: Oct 21, 2022
Upon leaving work my battery (only installed for 3 months) was completely dead. After a co-worker jumped my van off I went straight to Advanced and had them check the battery. It showed something was still on/running however the keys were in my hand and absolutely nothing was on or plugged in. He
... went ahead and replaced my battery. The next day I went out on errands and it started fine. That evening I was taking my family out to dinner and it would not start. It would crank but not start. I put it in neutral and back into park and it did manage to start. The following morning I went out and it would only crank. It would not start and the lightening bolt symbol and check engine light came on. First we changed the throttle body sensor (as indicated by the light). It still wouldn't start. After I had it towed to a garage they said the TIPM was faulty and had caused the fuel pump to burn out. I have seen/read numerous other people saying this has happened to their vehicle as well. The exact same issues. This issue has cost me over $1,500 and I still haven't had the TIPM fixed yet. With as many complaints on the same issue there should be a recall on this since it is obviously a manufacturing issue.Read more
Showing 50 of 1,108 complaints.
NHTSA Safety Investigations — CHRYSLER TOWN AND COUNTRY
Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.
PE — Closed
— Model Year: 2016
Sliding Doors Inoperative
The Office of Defects Investigation (ODI) opened PE21-016 on July 7, 2021, to investigate 364 complaints alleging that one or both sliding doors on 2016 Model Year (MY) Grand Caravan or Town and Country vehicles could not be opened. The door(s) could not be opened using the mechanical handle or elec
... tronic remote switches. Many of the complaints described having to remove passengers seated in the rear of vehicles through the front doors, the second sliding door (if it was operational), the window, or the car?s rear hatch. The complainants have expressed concerns that if the sliding door(s) cannot be opened in the event of an emergency or crash, it could trap passengers or delay their egress.On June 4, FCA published TSB# 23-017-20 instructing dealers to replace the door lock actuator instead of the entire door latch assembly on the subject vehicles when consumers complained about either one or both of the sliding door locks not functioning and/or emitting a loud buzzing noise during lock/unlock operation. On June 16, 2021, FCA approved a Quality Warranty Extension for fifteen years/150,000 miles from the vehicle's in-service date for sliding door lock actuators on vehicles built between May 1, 2015, through January 9, 2017. FCA has started notifying owners about the new program. FCA will provide reimbursement for owners who previously paid for sliding door repairs.Consumers whose sliding doors are inoperative will have the opportunity to have their vehicle diagnosed, and if a fault is identified, have the sliding door actuator repaired at no charge.Analysis of the FCA IR response and ODI complaint data found that the majority (96%) of sliding door failures occurred prior to the calendar year 2020 when the subject vehicles had approximately 4 years in service. At the time of the closing of this investigation, 99% of the subject vehicles are passed the age where failures typically occur. The number of new reports has been decreasing since 2020 and further reduced following the FCA Warranty Extension program. ODI found that prior to a failure of the sliding door(s) there is normally a loud buzzing noise/sound generated that alerts the operator to the actuator starting to wear out.ODI has not identified any crashes or injury allegations due to the sliding door being inoperable on the subject vehicles following nearly six years of exposure. ODI will continue to monitor complaints received for the incidence of sliding doors becoming inoperative.Accordingly, the investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist, and the agency reserves the right to take additional action if warranted by new circumstances.For a complete summary of this investigation and related consumer complaints, please see attached closing resume document.Read more
PE — Closed
— Model Year: 2014
Interior Vehicle Fire
On August 6th, 2020, the Office of Defects Investigation (ODI) opened this Preliminary Evaluation (PE20-012) to investigate alleged thermal events, and/or vehicle fires originating at the charge hub in 2014 Chrysler Town and Country minivans manufactured by Fiat Chrysler Automobiles (FCA). While the
... investigation was focused on the 2014 Chrysler Town and Country vehicles, the scope of the investigation was expanded to include the 2013-2020 Chrysler Town and Country, and Dodge Grand Caravan vehicles (the RT Platform).During the investigation ODI sent two separate Information Request letters to the manufacturer. One on August 17th, 2020 and one on March 31st, 2021.ODI identified a subject 2014 Chrysler Town and Country van on a vehicle salvage website that appeared to have experienced a thermal event where the charge hub is located. With the help of the NHTSA's Vehicle Research and Test Center (VRTC), ODI purchased the vehicle from the salvage company to inspect the damage and determine if more information about the failure could be obtained. A joint inspection with the manufacturer was conducted. Following this comprehensive inspection, a cause of the fire could not be determined.FCA initiated a parts collection initiative to obtain parts from the field for testing. The test results from the FCA field parts collection were inconclusive as they could not identify a common cause for the alleged thermal events. FCA looked at multiple liquid solutions that could have entered the charge hub circuit and caused it to short out, potentially leading to a fire. FCA also performed testing where the charge hub circuit was shorted out using a wire to observe if a flame or fire was produced. FCA provided their assessment to ODI concluding that none of the testing methods performed lead to a flame or fire being propagated.Given the low rate of thermal incidents at the subject vehicle charge hub, no reports of serious injury, zero reports of crash or death, and a lack of common failure mode, this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that no safety-related defect exists. The agency reserves the right to take further action if warranted by the circumstances.Read more
RQ — Closed
— Model Year: 2010
Air Bag Non-Deployment/Engine Stall
In March 2011 Chrysler submitted a defect information report for NHTSA Recall No. 11V139 declaring a defect condition that could cause the ignition key to inadvertently move from the RUN to the ACC position on model year (MY) 2010 Dodge Journey, Grand Caravan, and Chrysler Town and Country.The repor
... t identified engine stalling as the defect consequence and cited customer complaints and warranty claims, as well as two rear-end collisions, as leading to the recall action.Chrysler determined that a defective WIN module, which is effectively the equivalent of the ignition switch, was the cause of the inadvertent key rotation, and that a new design WIN module would be installed as a remedy.In Spring 2014 ODI conducted outreach to major light vehicle manufacturers regarding ignition key position and its effect on air bag system availability.The outreach was conducted in connection with NHTSA Recall No. 14V047, a recent recall involving inadvertent ignition key rotation and subsequent air bag disablement in certain GM products.During discussions held in April 2014, Chrysler advised ODI that Chrysler air bag systems of this vintage, including the subject vehicles, revert to energy reserve when the ignition key moves to the ACC or OFF position, and that under energy reserve the air bags would only be available for a short period, approximately two tenths of a second (ODI notes this consequence was not identified in the 11V139 recall report).A review of the ODI consumer database conducted after the April 2014 discussions identified complaints alleging that MY 2008-2009 vehicles may have a similar defect as the MY 2010 vehicles, and that some MY 2010 consumers reported experiencing ignition key position concerns after the 11V139 recall remedy was applied.Accordingly this investigation was opened.In response to ODI?s information request letter, Chrysler reported that MY 2008-2009 subject vehicles used the same design WIN module as the recalled vehicles, and also identified 66 consumer reports and one non-injury crash incident potentially related to inadvertent ignition key rotation.Chrysler?s review of the MY 2010 remedy used in 11V139, which involved installation of a Trim Ring as opposed to replacement of the WIN module, showed the remedy did not adequately address ignition key position concerns, and in some use-cases could cause other systems to operate improperly (radio, instrument panel lighting, HVAC fan motor, etc.).Chrysler subsequently filed multiple defect information reports to 1) add the MY 2008-2009 Dodge Grand Caravan and Chrysler Town and Country, and the MY 2009 Dodge Journey to the original recall scope, and 2) stating that the complete WIN module would be replaced with a new design component in all recalled vehicles (including those that had the Trim Ring installed during 11V139).Chrysler?s report also advises of constrained remedy parts availability, see NHTSA Recall No. 14V373 for further details.Accordingly, the investigation is closed based on the recall action Chrysler is undertaking.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10584873, 10583399, 10573295, 10566365, 10546805, 10513060, 10509284, 10503121, 10496599, 10475027, 10456099, 10450629, 10443680, 10422766, 10410447, 10409269, 10402947, 10402751, 10402660, 10396943, 10394957, 10356632, 10315972Read more
PE — Closed
— Model Year: 2005
FRONT AIR BAG CRASH SENSOR FAILURE
THE MODEL YEAR (MY) 2005 DAIMLERCHRYSLER (DC) MINIVANS HAVE THE NEW ADVANCED FRONTAL AIR BAG SYSTEMS WITH TWO FRONT CRASH SENSORS MOUNTED ON THE FRAME RAILS BEHIND THE FRONT BUMPER AND A MAIN CRASH SENSOR INSIDE THE AIR BAG CONTROL MODULE MOUNTED IN THE PASSENGER COMPARTMENT.ACCORDING TO DC, THE FRO
... NT CRASH SENSORS ARE DESIGNED TO OPTIMIZE DETECTION OF FRONTAL OFFSET AND ANGULAR CRASHES.THE ADVANCED AIR BAG SYSTEM OFFERS DIFFERENT LEVELS OF AIR BAG INFLATION BASED ON INPUT FROM THE CRASH SENSORS.THIS INVESTIGATION REVEALED THAT THE FRONT CRASH SENSORS CAN CORRODE FROM WATER ENTERING THE SENSOR ASSEMBLY.DC IS STILL INVESTIGATING ALL POTENTIAL ROOT CAUSES OF SENSOR FAILURES.A CORRODED SENSOR CAN SET A FAULT CODE, ILLUMINATE THE AIR BAG WARNING LAMP, AND BECOME DISABLED.IT APPEARS THAT FAILURE OF ONE OR BOTH FRONT CRASH SENSORS CAN POTENTIALLY RESULT IN NO/LATE DEPLOYMENT OF FRONTAL AIR BAGS AND NON-DEPLOYMENT OF DRIVER'S HIGHER INFLATION LEVELS IN CERTAIN FRONTAL CRASHES.IT SHOULD BE NOTED THAT OCCUPANTS OF VEHICLES INVOLVED IN A CRASH MAY NOT BE AWARE OF LATE OR IMPROPERLY REDUCED LEVEL OF AIR BAG INFLATION AND THUS FIELD REPORTING OF SUCH EVENTS MAY BE SUPPRESSED.THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA06-003) FOR FURTHER INVESTIGATION OF MY 2005 (AND 2006) DC MINIVANS.NOTE: TOTAL NUMBER OF ODI AND MANUFACTURER COMPLAINTS INCLUDES SOME DUPLICATE REPORTS.Read more
EA — Closed
— Model Year: 2001
POWER LIFTGATE LATCH
THIS INVESTIGATION WAS OPENED AS PE04-054 REGARDING REPORTS OF ALLEGED POWER LIFTGATE (PLG) OPENING WHILE DRIVING.THE INVESTIGATION WAS UPGRADED ON NOVEMBER 22, 2004 BASED ON INFORMATION PROVIDED BY DAIMLERCHRYSLER CORPORATION (DCC) IN ITS SEPTEMBER 17, 2004 RESPONSE TO PE04-054. BY LETTER OF APRIL
... 5, 2005, DCC HAS NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL OF 70,235 MODEL YEAR (MY) 2003 CHRYSLER TOWN & COUNTRY AND DODGE GRAND CARAVAN VEHICLES EQUIPPED WITH THE PLG OPTION.DCC HAS IDENTIFIED A PROBLEM IN EARLY PRODUCTION MY 2003 PLG CONTROL MODULES THAT CAN PREVENT THE PLG DOOR FROM LATCHING CLOSED IN A POWER OPEN/CLOSE CYCLE.IN THIS CONDITION THE PLG CAN RISE (NOT POWER OPEN) DURING VEHICLE OPERATION.DEALERS WILL INSTALL A REVISED PLG CONTROL MODULE TO REMEDY THE AFFECTED VEHICLES.SEE SAFETY RECALL 05V134 FOR DETAILS.Read more
PE — Closed
— Model Year: 2003
POWER LIFTGATE LATCH
THIS INVESTIGATION WAS OPENED ON JULY 30, 2004, BASED ON ODI CONSUMER COMPLAINTS ALLEGING UNWANTED OPENING OF THE VEHICLE'S POWER LIFTGATE (PLG) WHILE DRIVING.IN DAIMLERCHRYSLER CORPORATION (DCC)'S SEPTEMBER 17, 2004 RESPONSE TO ODI' S INFORMATION REQUEST LETTER, IT PROVIDED ADDITIONAL CONSUMER COMP
... LAINTS AND LAWSUITS.DCC STATES IN PART, ...THE PLG LATCH BECOMES STUCK IN A SEMI-CLOSED STATE NOT ALLOWING THE PLG LATCH TO ENGAGE THE STRIKER, THUS NOT CLOSING THE LIFTGATE COMPLETELY.IN THIS CONDITION THE PLG AJAR WARNING LIGHT WILL NOT BE ILLUMINATED AND THE PLG CAN RISE (NOT A POWERED OPEN) WHILE DRIVING. THIS INVESTIGATION HAS BEEN UPGRADED TO EA04-031 FOR FURTHER ANALYSIS.Read more
PE — Closed
— Model Year: 1999
OVERHEATING OF SEAT HEATERS
ODI OPENED THIS INVESTIGATION BASED ON 24 COMPLAINTS ALLEGING THAT THE ELECTRICALLY HEATED DRIVER OR PASSENGER SEAT SPARKS/OVERHEATS.DAIMLERCHRYSLER BELIEVES THE FAILURE IS DUE TO ONE OF TWO FACTORS:THE STITCHING OPERATION ON THE SEAT COVER MAY CAUSE THE SEWING NEEDLE TO SEVER SOME STRANDS OF THE WI
... RE HEATING GRID IN THE SEAT, OR A POOR SOLDER JOINT/WIRE CONNECTOR FAILS DUE TO IMPROPER PROCESSING OR LONG TERM OVERSTRESSING.THE IGNITION SWITCH AND THE SEAT HEATER SWITCH MUST BOTH BE TURNED ON TO POWER THE SEAT HEATER.COMPLAINANTS REPORT THAT WHEN OVERHEATING OCCURS, SWITCHING THE HEATER OFF ALSO STOPS THE OVERHEATING.THE FAILURE CANNOT OCCUR IN AN UNATTENDED VEHICLE WITH THE IGNITION SWITCH OFF.ODI FINDS THAT THE 33 FIRE ALLEGATIONS ARE REPORTING VERY LOCALIZED OVERHEATING(PHOTOS OF DAMAGED SEATS SHOW HOLES THE SIZE OF A PENCIL OR LESS).THERE ARE NO REPORTS OF SUSTAINED COMBUSTION AND NO REPORTS OF OTHER FIRE DAMAGE TO THE VEHICLE.THE INJURY ALLEGATIONS ARE REPORTING MINOR INJURY.NO CONSUMERS REQUIRED MEDICAL TREATMENT (PHYSICIAN CARE).THERE ARE NO ALLEGATIONS OF LOSS OF VEHICLE CONTROL DUE TO FAILURE OF A HEATED SEAT.A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.Read more
PE — Closed
— Model Year: 1999
OVERHEATING OF FRONT SEAT HEATERS
ALLEGE THAT THE FRONT SEATS OVER HEAT AND SMOKE OR CATCH FIRE
EA — Closed
— Model Year: 1998
POST COLLISION FUEL SYSTEM
EA — Closed
— Model Year: 1994
INADVERTENT AIR BAG DEPLOYMENTS
COMPLAINTS ALLEGE THAT THE FRONT AIR BAG (S) DEPLOYED INADVERTENTLY--IN MOST CASES WHILE STARTING THE VEHICLE.
PE — Closed
— Model Year: 1994
INADVERTENT AIR BAG DEPLOYMENTS
COMPLAINTS ALLEGE THAT THE SUBJECT VEHICLES' AIR BAGS DEPLOYED INADVERTENTLY (IN MOST CASES WHEN STARTING THE VEHICLE).
EA — Closed
— Model Year: 1992
SAFETY BELT ANCHORAGE FAILURES
There is no summary currently available
PE — Closed
— Model Year: 1992
WINDSHIELD WIPER FAILURE
ALLEGED WINDSHIELD WIPERS FAIL WHILE IN USE
DP — Closed
— Model Year: 1992
WINDSHIELD WIPER FAILURE
CFAS PETITIONED THE AGENCY TO CONDUCT A DEFECT INVESTIGATION ON WINDSHIELD WIPER FAILURE ON 1989 AND LATER CHRYSLER MODELS WHICH SHOULD INCLUDE, BUT NOT LIMITED TO SPIRIT/ACCLAIM: DYNASTY/NEW YORKER/LANDAU; LANCE/LEBARON; SHADOW/SUNDANCE; CARAVAN/VOYAGER.HOWEVER, BASED ON ODI'S COMPLAINT RECORDS, ON
... LY CERTAIN MINIVANS WILL BE INVESTIGATEDRead more
EA — Closed
— Model Year: 1997
INTEGRATED CHILD SEAT BELT LOCKUP
THIS INVESTIGATION IS CLOSED.CHRYSLER CORPORATION HAS SUBMITTED A DEFECT INFORMATION REPORT IDENTIFYING A SAFETY DEFECT AND OUTLINING THE PROPOSED REMEDY.RECALL NUMBER 98V-185 HAS BEEN ASSIGNED TO THIS SAFETY RECALL.
PE — Closed
— Model Year: 1996
SLIDING DOOR LATCH FAILURE
CHRYSLER MAINTAINS THAT THE COMMON FACTOR CONTRIBUTING TO KNOWN SLIDING DOOR OPENING INCIDENTS IS PRIOR INCORRECT DEALER LATCH ADJUSTMENT.CHRYSLER ATTRIBUTES THIS PROBLEM TO AN INACCURATE SERVICE MANUAL PROCEDURE - SLIDING DOOR LATCH/LOCK CONTROL, REMOVAL AND INSTALLATION.CHRYSLER FURNISHED INFORMAT
... ION SHOWING THAT SIX OF ITS COMPLAINTS, AND TWO OF ODI'S, INVOLVED VEHICLES THAT HAD UNDERGONE PRIOR REPAIRS TO THE AFFECTED SLIDING DOOR.CHRYSLER HAS ADDRESSED THE PROBLEM BY ISSUING TWO TECHNICAL SERVICE BULLETINS.TSB 26-06-96, SERVICE MANUAL REVISIONS, WAS ISSUED IN JUNE 1996 AND INCLUDES A SERVICE REVISION (#81-370-6105A) CORRECTING SERVICE MANUAL SLIDING DOOR REPAIR PROCEDURES.TSB 23-39-96, SLIDING DOOR(S) DIFFICULT TO OPEN FROM THE OUTSIDE AND/OR INSIDE, WAS ISSUED JUNE 28, 1996.CHRYSLER IDENTIFIED THREE DESIGN CHANGES INVOLVING THE SUBJECT COMPONENTS: (1)SLIDING DOOR LATCH PAWL SPRING FORCE INCREASED FROM 5.4 NEWTONS TO 8.0 NEWTONS IN SEPTEMBER 1995 TO ENHANCE PAWL ROTATION RETURN TO NEUTRAL POSITION; (2)ADJUSTABLE SLIDING DOOR HINGE IMPLEMENTED IN NOVEMBER 1995 TO REDUCE VARIATION IN SLIDING DOOR FIT; AND(3)SLIDING DOOR STRIKER ATTACHMENT HOLES REVISED IN JANUARY 1996 TO ELIMINATE UP/DOWN ADJUSTMENT OF STRIKER TO IMPROVE INSTALLATION PROCESS AND REDUCE VARIABILITY OF ALIGNMENT BETWEEN LATCH AND STRIKER.AT PRESENT, ODI IS NOT AWARE OF ANY INCIDENTS INVOLVING VEHICLES BUILT IN OR AFTER JANUARY 1996.ODI HAS CONTINUED TO RECEIVE COMPLAINTS OF SLIDING DOORS OPENING WHILE THE VEHICLES ARE IN MOTION, INCLUDING VEHICLES WITH NO PRIOR SERVICE HISTORY TO THE AFFECTED SLIDING DOOR ASSEMBLY.OWNERS ALLEGE THAT THE DOORS OPEN ANYWHERE FROM A FEW INCHES TO FULLY OPEN, AT SPEEDS RANGING FROM 15 TO 60 MPH.ODI HAS ALSO RECEIVED NUMBEROUS COMPLAINTS ALLEGING DIFFICULTY IN LATCHING THE SUBJECT SLIDING DOORS AND/OR DIFFICULTY IN OPENING ONE OR BOTH SLIDING DOORS.Read more
PE — Closed
— Model Year: 1996
FUEL LEAKEAGE FROM ROLLOVER VALVE
There is no summary currently available