2010 CHRYSLER TOWN AND COUNTRY

5 recalls — 2,423 complaints — 126 TSBs

STEERING: STEERING WHEEL/HANDLE BAR

Defect Description

Chrysler (FCA US LLC) is recalling certain 2008-2010 Chrysler Town and Country and Dodge Grand Caravan and 2007-2011 Dodge Nitro vehicles. These vehicles may have a loose or missing brand emblem in the center of the steering wheel. The loose emblem or the securing nuts for the emblem within the dr... Read more

Consequence

Projectiles as a result of driver air bag deployment in the event of a crash can increase the risk of injury.

Remedy

Chrysler will notify owners, and dealers will replace the driver's air bag cover with a redesigned cover, free of charge. The recall began February 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. Chrysler's number for this recall is W09.

925,239 vehicles affected

Manufacturer: Chrysler (FCA US LLC)

ELECTRICAL SYSTEM:IGNITION:SWITCH

Defect Description

This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. Chrysler Group LLC (Chrysler) is recalling ... Read more

Consequence

If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash an... Read more

Remedy

Chrysler will notify owners, and dealers will replace the ignition switch and key FOBs, free of charge. The recall began on May 26, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R03. Note: This is an expansion of recall 11V-139.

722,705 vehicles affected

Manufacturer: Chrysler Group LLC

ELECTRICAL SYSTEM

Defect Description

Chrysler Group, LLC (Chrysler) is recalling certain model year 2010-2014 Chrysler Town and Country and Dodge Grand Caravan vehicles manufactured August 25, 2010, through October 31, 2013. The affected vehicles may experience overheating of the vent window switch in the driver's door armrest.

Consequence

An overheated switch may result in a vehicle fire.

Remedy

Chrysler will notify owners, and dealers will replace the vent window switch with a newer version, free of charge. The owner notification letter was issued and the remedy campaign launched on on December 31, 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number f... Read more

644,757 vehicles affected

Manufacturer: Chrysler Group LLC

SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY

Defect Description

Freedom Motors Inc., (Freedom Motors) of Savaria Vehicle Group (formerly The Liberty Motor Company) is recalling one model year 2009 Volkswagen Routan and certain model year 2008-2010 Dodge Grand Caravan and Chrysler Town & Country wheelchair accessible vehicles modified by The Liberty Motor Company... Read more

Consequence

Failure of the rear axle may increase the risk of a crash.

Remedy

Freedom Motors will notify owners, and dealers will replace the affected axles, free of charge. The recall began on April 1, 2014. Owners can contact Freedom Motors at 1-800-561-9600. Freedom Motors' number for this recall is ENGF0216-3.

130 vehicles affected

Manufacturer: Freedom Motors, Inc.

ELECTRICAL SYSTEM:IGNITION

Defect Description

CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2010 DODGE JOURNEY, GRAND CARAVAN, AND CHRYSLER TOWN & COUNTRY VEHICLES MANUFACTURER FROM AUGUST 3, 2009, THROUGH JUNE 17, 2010. SOME VEHICLES MAY EXPERIENCE INADVERTENT IGNITION KEY DISPLACEMENT FROM THE RUN TO ACCESSORY POSITION WHILE DRIVING CAUSING THE EN... Read more

Consequence

ENGINE SHUT OFF WHILE DRIVING COULD INCREASE THE RISK OF A CRASH.

Remedy

DEALERS WILL REPLACE THE WIN MODULES FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING JULY 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.

195,798 vehicles affected

Manufacturer: CHRYSLER GROUP LLC

Complaint Statistics

2,423 total complaints 54 crashes 38 fires 50 injuries 2 deaths

Top Reported Components

Component	Complaints
ELECTRICAL SYSTEM	943
ENGINE	308
AIR BAGS	263
STEERING	132
SERVICE BRAKES	129
UNKNOWN OR OTHER	93
ELECTRONIC STABILITY CONTROL (ESC)	73
EXTERIOR LIGHTING	68
POWER TRAIN	65
SERVICE BRAKES, HYDRAULIC	35

Incident date: Feb 28, 2026

6.2 ENGINE BLEW UP 3000 MILES

Incident date: Feb 28, 2026

The contact owns a 2017 Ram 5500. The contact stated that an unknown warning light appeared on the instrument panel which stated that the ABS function was not available and that the 4WD was disabled. The vehicle was taken a dealer where they kept the vehicle for over a week where they eventually rep... Read more

Incident date: Dec 4, 2025

I experience a failure related to Manufacturer Recall Number23S65 NHTSA Recall Number23V896 Recall Status Recall Incomplete I had this recall completed 7/29/25 at Faricy Boys Ford in Salida, CO On 01/13/2026 this repair/parts failed while I was traveling. I had to have my truck towed to Phil Long ... Read more

Incident date: Oct 22, 2025

Related to: Manufacturer Recall Number24S02 NHTSA Recall Number24V031 The recall has been in place since January of 2024 (2 years) and there is still no remedy and the dealer repeatedly states the parts are on back order. I have had one pillar trim blow off, risking other drivers on the highway and... Read more

Incident date: Sep 17, 2025

Driving down rural highway (Interstate 43 in northern Walworth County, WI, divided access restricted freeway) the car panic braked with no car or obstacle in front of it. No warning sign, no error message, called Onstar and they reported no faults, took to Chevrolet dealership and they reported no i... Read more

Incident date: Sep 17, 2025

Incident date: Jan 6, 2020

Check engine light came on. A friend of mine said she saw smoke from my rear exhaust. Ran codes came back as a misfire. Spark plugs; the cold idle had become a little rough. I was driving home from work 2 1/2 weeks ago and had to stop because a warning came across my screen about hot coolant or engi... Read more

Incident date: Aug 25, 2025

While driving in the rain, the car suddenly applied its brakes, all lights inside the car shut off, and the car came to a stop. The car behind hit it. The car was immediately taken to the service department at Dreyer & Reinbold MINI in Carmel, Indiana. They kept the car for 3 months and I was told t... Read more

Crash

Incident date: Apr 25, 2025

When stopping truck jerks, downshifts and lurches forward. While driving over 45mph truck does not seem to shift properly and jerks intermitantly and sounds different than before. 2017 silverado with 47,000 miles on it, bought brand new!

Incident date: Oct 28, 2024

The contact owns a 2010 Chrysler Town and Country. The contact stated that while operating the vehicle, the brake warning light and traction control warning light suddenly illuminated, and the instrument panel gauges became inoperable before the vehicle momentarily shut off and restarted. Additional... Read more

Incident date: Oct 28, 2024

Engine "Stop/Start" turned off when trying to make a turn. When it did the steering would not move. Also when "Stop/Start" turns off it was dangerous when turning. I email Honda and they called me back. They could have it disabled but it would cost $80 and I would have to buy the part and they wo... Read more

Incident date: Oct 28, 2024

The contact owns a 2018 Honda Civic. The contact stated while driving at undisclosed speeds, the steering wheel became difficult to maneuver. The contact stated that the vehicle was still drivable; however, the contact stated that the steering wheel locked occasionally. The vehicle was not taken to ... Read more

Incident date: Dec 15, 2024

So my vehicle, the key fob for some odd reason goes from in the run position to the off position, which caused my car to turn off while driving shuts down the entire car and with that makes it hard to stop

Incident date: Dec 15, 2024

The contact owns a 2013 Subaru Forester. While the contact's daughter was driving at an undisclosed speed, the check engine warning light illuminated. In addition, the contact stated that the vehicle was consuming an excessive amount of engine oil. The vehicle was not diagnosed or repaired by an ind... Read more

Incident date: Dec 15, 2024

Possible engine recall engine makes nose continuously stay low on oil.Bulletin came out about possible engine recall

Incident date: Nov 29, 2024

When I have cruise control on but not in use at that moment the car will engage cruise on its own. It does this at a high rate of acceleration with no Rhyme or Reason as to why. I have to be quick to get it to stop because of the high rate of speed. I do not use the cruise control anymore on my veh... Read more

Incident date: Nov 29, 2024

Incident date: May 31, 2024

We had a cylinder 6 misfire which caused the engine to stop working. Our car would not start. There were no warning lamps, messages or any other symptom of the problem. We had just had the car serviced and there were no visible issues. We are now told by Chrysler that they have to replace the entir... Read more

Incident date: May 31, 2024

ABS failure code. Very inconsistent. Has been repaired yet still throws the code when it rains or hitting a bump. Frustrating

Incident date: Jun 27, 2024

While traveling at 40 mph my steering locked and was unable to turn the wheel at all. By the time I stopped I was on the shoulder of the opposite lane. Lucky for me there was no traffic or else it would have been a head on collision. Had the truck towed and learned that the electronic steering fai... Read more

Incident date: Oct 15, 2018

The contact owns a 2008 Mercury Mariner. The contact stated while driving at various speeds, the steering wheel became loose while steering in either direction. As the failure persisted, the steering wheel had become stiff and the "Power Steering Assist" warning message appeared on the instrument pa... Read more

Incident date: Apr 1, 2024

While driving on highway when I try to pick up speed motor starts to shakes engine light flashes and runs sluggish like it wants to shut off but once the speed decreases engine light go out. I had taking it to the dealer prior and complained about engine noises and shaking and they could find the is... Read more

Incident date: Mar 25, 2024

The contact owns a 2023 Chevrolet Silverado 1500. The contact stated that the vehicle was designed with the Auto START/STOP feature. The contact stated that while at a complete stop, the engine shut off and failed to restart upon releasing the brake pedal to drive the vehicle. The contact stated tha... Read more

Incident date: Jan 17, 2024

In a Walmart parking lot I bumped into a curb stone with the left front tire at low speed (5 mph?). The passanger side air bag went off and blew out the windhield. I do not believe the air bag should have deployed at such a low speed. There was no damage to the car body. Total cost for replacing... Read more

Incident date: Jan 17, 2024

I was traveling with my Ram 1500 Eco diesel truck pulling my camper when the Crankshaft position sensor on the transmission failed and my truck went into limp mode. I called the local ram dealership and they said they couldn't get me in for 5 days. I was staying in my camper off of the side of the... Read more

Incident date: Feb 10, 2024

The contact owns a 2019 Ford Fusion. The contact stated while driving 40 MPH the contact heard an abnormal rattling sound coming from the vehicle. The contact stated this rattling sound was also heard when the vehicle was idling. No warning lights illuminated. The vehicle was taken to the deal... Read more

Incident date: Sep 18, 2023

About 4 weeks ago my car lost the ability to move while driving. The wrench light popped up to see manual. Upon checking the manual it stated that the problem was with the power train. I took it to get looked at and the service center further confirmed that it was a piece inside the transmission. I ... Read more

Incident date: Dec 20, 2023

The thermo control valve (TCV) went bad at 54,000 miles. The result is that none of the safety features work anymore. Collision detection, Eye-Sight, lane change warnings, anti-skid, etc. all go offline when the TCV goes out. We can drive the car but it now has no safety features.

Incident date: Dec 20, 2023

The 2018 Honda Accord Hybrids suffer from a critical electrical design flaw which has left me stranded in dangerous positions on the roadside multiple times. In a normal gasoline powered vehicle, when the ignition is on, the engine is running and the alternator is generating current to charge the ba... Read more

Incident date: Sep 4, 2023

I took my vehicle to jenkins kia-ocala back in march and may of this year for my check engine light lashing on and off and acceleration issues, car shaking, and excessive oil spilling into my spark plugs. The 1st time I took my vehicle to this location i was told to "drive my vehicle until it no lon... Read more

Incident date: Dec 9, 2023

The contact owns a 2016 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufactu... Read more

Incident date: Nov 9, 2023

Unattended acceleration. I was on a slight incline, trying to enter the highway. I was stopped with my foot on the break with all of a sudden acceleration, and I started to surge forward. I kept my foot on the break and kept the car from moving forward, but it did seemed to it, going into high gear ... Read more

Incident date: Sep 25, 2023

The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that after a visual inspection, he became aware that there was extensive rust throughout the sub frame of the vehicle. The vehicle was taken to the dealer and the contact was informed that there was not enough damage to warrant a r... Read more

Incident date: Aug 24, 2023

The contact owns a 2020 Ford Explorer. The contact stated that on several occasions while driving at approximately 55 MPH, there was a beeping sound for the Hill Start Assist warning Power Train collision assist not available. The vehicle was taken to a dealer where it was diagnosed that the axle di... Read more

Incident date: Jul 1, 2023

The contact owns a 2014 Dodge Durango. The contact stated while attempting to start the vehicle, the brake pedal was depressed; however, the brake pedal became firm, and the vehicle failed to start. Several unknown warning lights were illuminated. Additionally, the buttons on the steering wheel and ... Read more

Incident date: Jun 30, 2023

The vehicle had the low oil warning light come on while driving with less than 20k miles. Oil was added and the light came on again a day later. We took to the dealer who stated that there were several premature oil leaks. They offered no explanation for the reasoning and that the parts were on back... Read more

Incident date: Jun 30, 2023

The vehicle brakes sound like metal v metal, grinding and squeaking. The dealership says that its a known problem but they have no fix. This concerns me when driving.

Incident date: Jun 7, 2023

The contact owns a 2006 Hummer H3. The contact stated while driving 75 MPH, the hood louver detached from the vehicle and cracked the front windshield. The contact stated that the crack obstructed his vision while driving. The contact called the dealer and was informed that the vehicle was previousl... Read more

Incident date: Sep 1, 2023

On my way to work, my car alerted me to an electrical malfunction and told me to call for service. When I called my Audi dealership, they told me to bring it in for service the following week. After asking if the car was safe to drive, they told me they wouldn't know unless they looked at the car.... Read more

Incident date: Jun 8, 2023

18V586. GM's own number for this recall is 18289. These are for the 2015 Silverado’s . The 2017 Silverado 1500 are doing the same thing as the recall from above describes . My wife had almost accidents cause of this . I almost had an accident today as well getting off the freeway . I know a lot of... Read more

Incident date: Jun 8, 2023

While driving at posted limits, the van will shut off without warning. This has happened 5 times. We have been fortunate that no cars have been following close behind, so we have been able to pull the van off the side of the road, stop and re-start the van. I have had a dealer and another mechani... Read more

Incident date: Jun 8, 2023

Incident date: Jul 17, 2023

On [XXX] just got off [XXX] driving on [XXX] street when there a red came on on my dashboard, then as if someone else stepped on my accelarator. The Honda Accord 2017 hybrid started accelerating. There were cars in front of me, I believed next to me that I am going to crash into. My only option was ... Read more

Crash 1 injured

Incident date: Jan 2, 2023

My A/C Compressor Unit froze up. Tearing my Serpentine Belt. Causing my engine to not run at all. My Driver side window Switch wiring melted. So now my window does not function at all. My vehicle doesn't go over 40mph and no longer shifts properly. Most of my engine wiring has melted. I have r... Read more

Incident date: Jan 2, 2023

My airbag light recently came on after driving through some standing water and I have tried filing through my insurance company and they have stated that due to the fact that water wasnt submerged inside my car, it was due to the age of my vehicle (which is only 5 years old). I am concerned about th... Read more

Incident date: Jan 2, 2023

Incident date: Jan 1, 2021

Was driving home on the highway and the dash board lights all flashed red then the car would no longer accelerate and the check engine light stayed on. We had a baby in the car and had to pull over using the cars momentum to exit the highway as safely as we could in a dangerous situation. I have jus... Read more

Incident date: May 23, 2023

I purchased on March 18, 2023 at HGREG West Palm Beach dealership. The salesperson did not disclosure the previous car incident information, I found it later that car has 2 car incidents. After purchasing a car on April 30, after I parked my car, its started unprovoked alarms. I have no control ove... Read more

Fire

Incident date: May 23, 2023

Horn stopped working

Incident date: May 1, 2022

At random times, the ignition will shut down while driving, causing the power steering and power brakes to lose function. The only way to correct this is to shift gear into neutral and restart the engine. This has occurred while driving in town and on the highway without any warning or warning lig... Read more

Showing 50 of 2,423 complaints.

EPA Fuel Economy — 2010 CHRYSLER TOWN AND COUNTRY

Trim / Engine	City MPG	Highway MPG	Combined MPG	Fuel Type	Annual Fuel Cost
4.0L 6-cyl, Automatic 6-spd (Front-Wheel Drive)	17.0	25.0	20.0	Regular	$3,400
3.3L 6-cyl, Automatic 4-spd (Front-Wheel Drive)	17.0	24.0	19.0	Gasoline or E85	$3,550
3.8L 6-cyl, Automatic 6-spd (Front-Wheel Drive)	16.0	23.0	18.0	Regular	$3,750

CO2 Emissions: -1.0 g/mile (Minivan - 2WD)

Source: U.S. Environmental Protection Agency (EPA). Actual fuel economy may vary based on driving conditions.

Technical Service Bulletins — 2010 CHRYSLER TOWN AND COUNTRY

126 manufacturer communications from 71 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

Component	Bulletins
350000 EQUIPMENT	16
110000 ELECTRICAL SYSTEM	16
160000 STRUCTURE	10
162300 STRUCTURE:BODY:DOOR	6
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL	6
114000 ELECTRICAL SYSTEM:WIRING	4
150000 SEAT BELTS	4
140000 AIR BAGS	4

114000 ELECTRICAL SYSTEM:WIRING

Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing

110000 ELECTRICAL SYSTEM

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service Library for specifications so a suitable alternative can be used

060000 ENGINE AND ENGINE COOLING

If a Mopar oil filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils.

350000 EQUIPMENT

If a Mopar oil filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils.

092300 FUEL SYSTEM, OTHER:FUEL FILTER

Oil Filter If a Mopar Oil Filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils. Recommended Brands: Wix, Purolator, and NapaGold

092300 FUEL SYSTEM, OTHER:FUEL FILTER

140000 AIR BAGS

Customer Satisfaction Notification Y22 Driver Airbag Emblem

140000 AIR BAGS

Customer Satisfaction Notification Y22 Driver Airbag Emblem

100000 POWER TRAIN

Transmission Kit with Torque Converter 1. All Promaster (VF) 3.6L/62TE equipped vehicles. If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) are one-time usag

140000 AIR BAGS

SAFETY RECAL W09 DRIVER AIR BAG EMBLEM Updated Dealer Instructions

140000 AIR BAGS

SAFETY RECAL W09 DRIVER AIR BAG EMBLEM Updated Dealer Instructions

221300 SEATS:FRONT ASSEMBLY:HEAD RESTRAINT

Warranty Bulletin D-20-21 (X91) Active Head Restraint - Select 2010 Dodge Journey (JC), Dodge Avenger/Chrysler Sebring (JS), Dodge Nitro (KA), Jeep Liberty (KK), Jeep Compass/Jeep Patriot (MK), Dodge Caliber (PM), Dodge Caravan/Chrysler Tow

222300 SEATS:MID/REAR ASSEMBLY:HEAD RESTRAINT

220000 SEATS

Active Head Restraint (AHR) Inadvertent Deployment - X87 Warranty Extension This bulletin involves inspecting the sled bracket striker pin and possibly replacing a front seat AHR that has inadvertently deployed. Customers may comment on t

010000 STEERING

Cooler line, Power steering return The clips that hold the line to the core support are not available at this time and will need to be reused. Use care when opening and re-latching clip.

062000 ENGINE AND ENGINE COOLING:COOLING SYSTEM

Cooler line, Power steering return The clips that hold the line to the core support are not available at this time and will need to be reused. Use care when opening and re-latching clip.

062300 ENGINE AND ENGINE COOLING:COOLING SYSTEM:HOSES/LINES/PIPING/FITTINGS

Cooler line, Power steering return The clips that hold the line to the core support are not available at this time and will need to be reused. Use care when opening and re-latching clip.

103000 POWER TRAIN:AUTOMATIC TRANSMISSION

(Revision A) No Start No Crank ? Starter Will Not Engage And There Are No Related Codes Or Concerns

110000 ELECTRICAL SYSTEM

(Revision A) No Start No Crank ? Starter Will Not Engage And There Are No Related Codes Or Concerns

060000 ENGINE (PWS)

(Revision A) No Start No Crank ? Starter Will Not Engage And There Are No Related Codes Or Concerns

103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

(Revision A) No Start No Crank ? Starter Will Not Engage And There Are No Related Codes Or Concerns

110000 ELECTRICAL SYSTEM

(Revision A) No Start No Crank ? Starter Will Not Engage And There Are No Related Codes Or Concerns

108000 POWER TRAIN:TRANSMISSION CASE/HOUSING

(Revision A) No Start No Crank ? Starter Will Not Engage And There Are No Related Codes Or Concerns

160000 STRUCTURE

Disinfectant Solution Recommended for COVID-19

350000 EQUIPMENT

Disinfectant Solution Recommended for COVID-19

110000 ELECTRICAL SYSTEM

Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are nece

350000 EQUIPMENT

070000 FUEL SYSTEM, GASOLINE

Possible Driveability Issues due to the Winter-Blend Fuel into the Warmer Season

160000 STRUCTURE

Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.

130000 VISIBILITY

Authentic Mopar? Glass Replacement This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the recommended usage of Authentic Mopar? Glass.

350000 EQUIPMENT

Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.

160000 STRUCTURE

Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.

350000 EQUIPMENT

Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.

130000 VISIBILITY

Authentic Mopar? Glass Replacement This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the recommended usage of Authentic Mopar? Glass.

160000 STRUCTURE

Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.

160000 STRUCTURE

Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.

350000 EQUIPMENT

Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.

160000 STRUCTURE

Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.

350000 EQUIPMENT

RADIO [RES] - New and/or Service Exchange For RES radio concerns. Use the wiTECH 2.0 and inspect the radio part number and serial number under the Radio/ECU Details tab. Please verify that the radio part number and/or serial number is not

353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

220000 SEATS

Service Bulletin sent to all dealers to inspect L-track bolts for correct torque and to incorporate torque check as part of regular maintenance

353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT

RES / RHA / REB Radios That Support Bluetooth and Hands-Free 1. For issues with Bluetooth, Hands-Free Calling, and/or Voice Commands; DO NOT replace the radio. Diagnose the Hands-Free Module system (also called the Telematics Module). Th

353630 EQUIPMENT:ELECTRICAL:INFOTAINMENT:BLUETOOTH/WIFI

350000 EQUIPMENT

Restraints Information Sheet (I-Sheet) has been added to Star Parts. Print I-Sheet for technician use.

150000 SEAT BELTS

Restraints Remove I-Sheet from packaging. Correct information sheet (I-Sheet) has been added to Star Parts. Print I-Sheet for technician use.

150000 SEAT BELTS

Restraints Remove I-Sheet from packaging. Correct information sheet (I-Sheet) has been added to Star Parts. Print I-Sheet for technician use.

150000 SEAT BELTS

Restraints Information Sheet (I-Sheet) has been added to Star Parts. Print I-Sheet for technician use.

150000 SEAT BELTS

Restraints Information Sheet (I-Sheet) has been added to Star Parts. Print I-Sheet for technician use.

118000 ELECTRICAL SYSTEM:SOFTWARE

RES / RHA / REB Radios That Supports Bluetooth and Hands-Free For issues with Bluetooth, Hands-Free Calling, and/or Voice Commands, DO NOT replace the radio. Diagnose the Hands-Free Module system (also called the Telematics Module). The

114000 ELECTRICAL SYSTEM:WIRING

Return: Wiring Assy - Engine You have been identified as either having stock, or have stock in transit to your dealership. Please return stock packaged before 2016/07/31 (31 July, 2016)of follow ing part numbers:68176457AF, 68176459AF. P

350000 EQUIPMENT

Inspect and Return: Trim Cover Assy - A-Pillar Rt/Lt You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part numbers: 1ZA04DX9AE, 1ZA05DX9AE. See attachments for id

350000 EQUIPMENT

05182535AD - Lamp Assy ?Tail Light LT You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 05182535AD . See attachments for identifying suspect stock. Pl

120000 LIGHTING (PWS)

350000 EQUIPMENT

CBXDP361AA Return: Spacer Kit - Visor You have been identified as either having stock, or have stock in transit to your dealership. Please return stock of part number CBXDP361AA. Replacement part number is CBXDP361AB w hich is in stock a

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Warranty Operations Newsletter Updates from Warranty Operations

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Return: Lamp Assy - CHMSL& Cargo Light You have been identified as either having stock, or have stock in transit to your dealership. Please return all stock of follow ing part numbers:55372082AE, 55372082AD, 55372082AC, 55372082AB, 553720

110000 ELECTRICAL SYSTEM

Inspect and Return: Solenoid Module - Transmission You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of follow ing part numbers:52120000AA, 52119435AF, 05078709AB. S

117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

1NT30XDVAC - Inspect and Return: Panel - Instrument Panel You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 1N T30XDVAC. See attachments for identifyin

110000 ELECTRICAL SYSTEM

P/N CBSZR068AA: Inspect & Return: Module Kit - Occupant Restraint You have been identified as either having stock, or have stock in transit to your dealership. Please return part number CBSZR068AA as per the QIR attached. Replacement par

034520 SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

034530 SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

103000 POWER TRAIN:AUTOMATIC TRANSMISSION

"SHAFT - AXLE HALF NOTE: THE JOINT BETWEEN THE SPLINES ON THE HALFSHAFT AND THE HUB AND BEARING IS AN INTERFERENCE FIT. THE HALFSHAFT NUT IS TO BE USED TO DRAW THE HUB AND BEARING ONTO THE HALFSHAFT SPLINES. THIS IS PARTICULARLY TRUE IF

106200 POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Warranty Operations Newsletter Updates from Warranty Operations

350000 EQUIPMENT

HVAC Distribution Housing

060000 ENGINE AND ENGINE COOLING

NAG1 (5A580) Valve Body As per Warranty Bulletin D-13-22, please use R2108213A$ valve body for all Warranty (W), Mopar (M) and Mopar Vehicle Protection (F) claims.~ Assembly also includes Filter (52108325AA) and Gasket (52108332AA).~

160000 STRUCTURE

W5A580 (NAG1) Valve Body - complete

350000 EQUIPMENT

W5A580 (NAG1) Valve Body - complete

356000 EQUIPMENT ADAPTIVE/MOBILITY

W5A580 (NAG1) Valve Body - complete

061200 ENGINE AND ENGINE COOLING:ENGINE:DIESEL

Mil Illumination: P2453,P2454,P2455 or P2463 Active or Stored This bulletin involves determining if the Differential Pressure Sensor and its Connector require repair. A small number of customers may experience a Malfunction Indicator Lam

080000 FUEL SYSTEM, DIESEL

350000 EQUIPMENT

160000 STRUCTURE

Part Description: Valve Body Assembly Issue Description: Valve body design was changed between 2010MY and 2011MY applications. To prevent mix matching valve bodies and solenoid packs the connectors are color coded.~ Valve bodies with

060000 ENGINE AND ENGINE COOLING

160000 STRUCTURE

110000 ELECTRICAL SYSTEM

L25 Interim Repair Procedure Brazil ONLY Upon starting the vehicle the Frequency Operated Button Ignition Key (FOBIK), may not fully seat in the ?ON? position. If not fully seated, under certain operating conditions (for example bumpy ro

116100 ELECTRICAL SYSTEM:IGNITION:SWITCH

110000 ELECTRICAL SYSTEM

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Service Bulletin 08-046-14 REV. A Superseded By Customer Satisfaction Notification (CSN) P25 Refer to service procedures outlined in CSN P25.

110000 ELECTRICAL SYSTEM

Service Bulletin 08-046-14 REV. A Superseded By Customer Satisfaction Notification (CSN) P25 Refer to service procedures outlined in CSN P25.

110000 ELECTRICAL SYSTEM

Service Bulletin 08-046-14 REV. A Superseded By Customer Satisfaction Notification (CSN) P25 Refer to service procedures outlined in CSN P25.

162000 STRUCTURE:BODY

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

162000 STRUCTURE:BODY

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

162300 STRUCTURE:BODY:DOOR

Sliding Door Trim Contacting Vehicle Rear Quarter This bulletin depending on production date, involves either installing or engaging an additional door panel retention point to prevent the door panel from bowing and contacting the body wh

110000 ELECTRICAL SYSTEM

Power Window-Vent Switch - Interim CSN Repair

100000 POWER TRAIN

This Bulletin involves disconnecting the switch for the rear power vent window, if requested by the customer

110000 ELECTRICAL SYSTEM

This Bulletin involves disconnecting the switch for the rear power vent window, if requested by the customer

110000 ELECTRICAL SYSTEM

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

110000 ELECTRICAL SYSTEM

Flash: Dead Battery This Bulletin involves updating the Fold and Stow Module (FSM) with new software because the FSM stays awake resulting in a continuous electrical draw. The customer may experience a dead battery.

110000 ELECTRICAL SYSTEM

063200 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE

Part Description: Short Runner Valve (Actuator) Issue Description: Issue 1~ JC,JS '08-09MY 3.5L only~ Caution - Do not replace the intake manifold for a short runner valve (SRV) fault (P1004 / P2008 / P2016 / P2017) or for a manifold

162310 STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS

Part Description: Upper and Lower Sliding Door Rollers Issue Description: If you are replacing this part for a NOISE condition, please perform the following procedure:~ 1. Cycle the sliding door to open, then close and inspect the uppe

118000 ELECTRICAL SYSTEM:SOFTWARE

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

162300 STRUCTURE:BODY:DOOR

Flash: Audio Distortion From The Front Door Speakers When The Rear Aux Port Is Used This bulletin involves re-flashing the Amplifier with updated software. The customer may experience audio distortion from the front door speakers when th

350000 EQUIPMENT

353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

82212076, 82203694 - Fabric Cleaner This "fabric cleaner" is not intended for sale in California, the otc states (Connecticut, Delaware, Massachusetts, Maine, New Hampshire, New Jersey, New York, Pennsylvania, Virginia, and Washington dc

Showing 100 of 126 bulletins.

NHTSA Safety Investigations — CHRYSLER TOWN AND COUNTRY

Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.

PE — Closed — Model Year: 2016

Sliding Doors Inoperative

The Office of Defects Investigation (ODI) opened PE21-016 on July 7, 2021, to investigate 364 complaints alleging that one or both sliding doors on 2016 Model Year (MY) Grand Caravan or Town and Country vehicles could not be opened. The door(s) could not be opened using the mechanical handle or elec... tronic remote switches. Many of the complaints described having to remove passengers seated in the rear of vehicles through the front doors, the second sliding door (if it was operational), the window, or the car?s rear hatch. The complainants have expressed concerns that if the sliding door(s) cannot be opened in the event of an emergency or crash, it could trap passengers or delay their egress.On June 4, FCA published TSB# 23-017-20 instructing dealers to replace the door lock actuator instead of the entire door latch assembly on the subject vehicles when consumers complained about either one or both of the sliding door locks not functioning and/or emitting a loud buzzing noise during lock/unlock operation. On June 16, 2021, FCA approved a Quality Warranty Extension for fifteen years/150,000 miles from the vehicle's in-service date for sliding door lock actuators on vehicles built between May 1, 2015, through January 9, 2017. FCA has started notifying owners about the new program. FCA will provide reimbursement for owners who previously paid for sliding door repairs.Consumers whose sliding doors are inoperative will have the opportunity to have their vehicle diagnosed, and if a fault is identified, have the sliding door actuator repaired at no charge.Analysis of the FCA IR response and ODI complaint data found that the majority (96%) of sliding door failures occurred prior to the calendar year 2020 when the subject vehicles had approximately 4 years in service. At the time of the closing of this investigation, 99% of the subject vehicles are passed the age where failures typically occur. The number of new reports has been decreasing since 2020 and further reduced following the FCA Warranty Extension program. ODI found that prior to a failure of the sliding door(s) there is normally a loud buzzing noise/sound generated that alerts the operator to the actuator starting to wear out.ODI has not identified any crashes or injury allegations due to the sliding door being inoperable on the subject vehicles following nearly six years of exposure. ODI will continue to monitor complaints received for the incidence of sliding doors becoming inoperative.Accordingly, the investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist, and the agency reserves the right to take additional action if warranted by new circumstances.For a complete summary of this investigation and related consumer complaints, please see attached closing resume document.Read more

PE — Closed — Model Year: 2014

Interior Vehicle Fire

On August 6th, 2020, the Office of Defects Investigation (ODI) opened this Preliminary Evaluation (PE20-012) to investigate alleged thermal events, and/or vehicle fires originating at the charge hub in 2014 Chrysler Town and Country minivans manufactured by Fiat Chrysler Automobiles (FCA). While the... Read more

DP — Closed — Model Year: 2008

Totally Integrated Power Module Failure

In a letter dated August 21, 2014, the Center for Auto Safety (CAS) petitioned the National Highway Traffic Safety Administration (NHTSA) to initiate a defect investigation of alleged failures associated with the Totally Integrated Power Module (TIPM) installed in Chrysler SUV?s, trucks, and vans be... ginning in the 2007 model year. The petitioner alleges that TIPM defects may result in engine stall, airbag non-deployment, failure of fuel pump shutoff resulting in unintended acceleration, fire, and other symptoms. On September 25, 2014, the Office of Defects Investigation (ODI) opened DP14-004 to evaluate the petition for a grant or deny decision. ODI analyzed complaint data provided by CAS as well as complaints submitted to ODI from consumers. In total, there were 296 complaints submitted by the petitioner in the original petition and five supplements, including 271 complaints related to the subject vehicles equipped with TIPM-7. Approximately 3 percent of CAS complaints are related to vehicles equipped with TIPM-6 and ODI?s review of these complaints did not identify any safety defect trends. ODI conducted a detailed review of complaints narratives submitted by CAS and consumers including careful analysis of vehicle repair histories, warranty claims obtained from the manufacturer and any available Customer Assistance Inquiry reports (CAIR). Analysis of the field data indicated that MY2011-2013 Jeep Grand Cherokee and Dodge Durango vehicles exhibited significantly higher complaint rates related to fuel pump relay (FPR) failures than other subject vehicles. In a September 3, 2014 letter to NHTSA, Chrysler submitted a Defect Information Report (DIR) identifying a defect in the FPR within the TIPM-7 which can result in a no start or stall condition in approximately 188,723 model year (MY) 2011 Jeep Grand Cherokee (WK) and Dodge Durango (WD) vehicles manufactured from January 5, 2010 through July 20, 2011 (14V-530).In a February 24, 2015 letter, Chrysler submitted a second DIR expanding the scope of the FPR defect condition to include an additional 338,216 MY 2012 through 2013 Jeep Grand Cherokee vehicles manufactured from September 17, 2010 through August 19, 2013 and MY 2012 through 2013 Dodge Durango vehicles manufactured from January 18, 2011 through August 19, 2013 (15V-115).ODI analysis of the CAS allegations of TIPM defects resulting in stall while driving, airbag non-deployment, unintended acceleration, fire and other faults identified a single defect condition related to 1 of over 60 different circuits in the TIPM assembly. The most common effect of this defect condition, related to the fuel pump relay, was a no-start concern, but it could also result in stall while driving (76 complaints). No valid evidence was presented in support of claims related to airbag non-deployment, unintended acceleration or fire resulting from TIPM faults and these claims were found to be wholly without merit based on review of the field data and design of the relevant systems and components.Except insofar as the petitioner's contentions relate to the defect condition addressed by the Chrysler recalls, the factual bases of the petitioner's contentions that any further investigation is necessary are unsupported. In our view, additional investigation is unlikely to result in a finding that a defect related to motor vehicle safety exists or a NHTSA order for the notification and remedy of a safety-related defect as alleged by the petitioner at the conclusion of the requested investigation. Therefore, in view of the need to allocate and prioritize NHTSA's limited resources to best accomplish the agency's safety mission, the petition is denRead more

DP — Closed — Model Year: 2003

Engine Stall After Refueling

This defect petition evaluates July 7, 2014 allegations from an owner of a model year (MY) 2007 Dodge Grand Caravan minivan that engine stall occurs in these vehicles without warning after refueling.The petitioner's vehicle is a Chrysler RS platform minivan.The RS platform includes MY 2003 through 2... 007 Dodge Grand Caravan, Dodge Caravan, Chrysler Town and Country and Chrysler Voyager minivans.NHTSA evaluated the petition by analyzing consumer complaints submitted to the Agency, analyzing field data, reviewing technical information provided in Chrysler's response to an Agency information request and testing an RS minivan identified by its owner as experiencing post-refuel engine stalls.After completing this evaluation, NHTSA has concluded that further investigation is unlikely to result in a finding that a defect related to motor vehicle safety exists.The stalls occurring in these vehicles only occur immediately after filling up the fuel tank and happen at low engine speeds. The failure rate is low, even after 8 to 13 years of the vehicles being in service, and there are no reports of crashes or injuries resulting from the stall condition.In the Agency's view, additional investigation is unlikely to result in finding the existence of a safety-related defect in the subject vehicles.Given the need to allocate and prioritize NHTSA's limited resources to best accomplish the Agency's safety mission, the petition is denied.This action does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency will take further action if warranted by future circumstances. More details concerning our review can be found in the Federal Register Notice for this action.The following 161 VOQs are included in the petition evaluation: 10209242, 10229468, 10240708, 10260923, 10275939, 10276532, 10296487, 10298175, 10328669, 10330144, 10346517, 10349789, 10354758, 10363689, 10372112, 10372368, 10372514, 10378031, 10379764, 10382938, 10387448, 10394063, 10398877, 10413918, 10418652, 10420924, 10427063, 10437525, 10445392, 10446902, 10470028, 10471249, 10473733, 10502231, 10503114, 10504260, 10509862, 10511988, 10512120, 10512385, 10512650, 10513147, 10538154, 10549841, 10551763, 10555188, 10555418, 10556754, 10565367, 10574012, 10574398, 10586555, 10587212, 10587559, 10593433, 10607841, 10607913, 10608922, 10615810, 10622468, 10628141, 10632112, 10632128, 10632172, 10632175, 10632231, 10632262, 10632266, 10632270, 10632305, 10632316, 10632326, 10632370, 10632385, 10632399, 10632492, 10632542, 10632765, 10632833, 10632928, 10633197, 10633281, 10633409, 10633421, 10633483, 10633507, 10637752, 10637804, 10637950, 10637975, 10638032, 10638289, 10638290, 10638401, 10638968, 10639218, 10639623, 10641157, 10641603, 10641614, 10641836, 10644339, 10644705, 10649713, 10649895, 10649932, 10650313, 10652590, 10653147, 10653783, 10654533, 10655226, 10658900, 10659679, 10660320, 10662588, 10662645, 10662662, 10663473, 10667056, 10667437, 10668081, 10668094, 10668131, 10668612, 10668969, 10668970, 10669584, 10669678, 10669729, 10669775, 10669866, 10669895, 10669992, 10670422, 10670506, 10676348, 10676732, 10677120, 10679795, 10679934, 10680057, 10680290, 10680342, 10680714, 10681512, 10682584, 10682906, 10683022, 10683114, 10683549, 10683620, 10683697, 10683743, 10689898, 10690761, 10691284, 10691556, 10691751, 10693061, 10694300Read more

RQ — Closed — Model Year: 2008

Air Bag Non-Deployment/Engine Stall

In March 2011 Chrysler submitted a defect information report for NHTSA Recall No. 11V139 declaring a defect condition that could cause the ignition key to inadvertently move from the RUN to the ACC position on model year (MY) 2010 Dodge Journey, Grand Caravan, and Chrysler Town and Country.The repor... t identified engine stalling as the defect consequence and cited customer complaints and warranty claims, as well as two rear-end collisions, as leading to the recall action.Chrysler determined that a defective WIN module, which is effectively the equivalent of the ignition switch, was the cause of the inadvertent key rotation, and that a new design WIN module would be installed as a remedy.In Spring 2014 ODI conducted outreach to major light vehicle manufacturers regarding ignition key position and its effect on air bag system availability.The outreach was conducted in connection with NHTSA Recall No. 14V047, a recent recall involving inadvertent ignition key rotation and subsequent air bag disablement in certain GM products.During discussions held in April 2014, Chrysler advised ODI that Chrysler air bag systems of this vintage, including the subject vehicles, revert to energy reserve when the ignition key moves to the ACC or OFF position, and that under energy reserve the air bags would only be available for a short period, approximately two tenths of a second (ODI notes this consequence was not identified in the 11V139 recall report).A review of the ODI consumer database conducted after the April 2014 discussions identified complaints alleging that MY 2008-2009 vehicles may have a similar defect as the MY 2010 vehicles, and that some MY 2010 consumers reported experiencing ignition key position concerns after the 11V139 recall remedy was applied.Accordingly this investigation was opened.In response to ODI?s information request letter, Chrysler reported that MY 2008-2009 subject vehicles used the same design WIN module as the recalled vehicles, and also identified 66 consumer reports and one non-injury crash incident potentially related to inadvertent ignition key rotation.Chrysler?s review of the MY 2010 remedy used in 11V139, which involved installation of a Trim Ring as opposed to replacement of the WIN module, showed the remedy did not adequately address ignition key position concerns, and in some use-cases could cause other systems to operate improperly (radio, instrument panel lighting, HVAC fan motor, etc.).Chrysler subsequently filed multiple defect information reports to 1) add the MY 2008-2009 Dodge Grand Caravan and Chrysler Town and Country, and the MY 2009 Dodge Journey to the original recall scope, and 2) stating that the complete WIN module would be replaced with a new design component in all recalled vehicles (including those that had the Trim Ring installed during 11V139).Chrysler?s report also advises of constrained remedy parts availability, see NHTSA Recall No. 14V373 for further details.Accordingly, the investigation is closed based on the recall action Chrysler is undertaking.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10584873, 10583399, 10573295, 10566365, 10546805, 10513060, 10509284, 10503121, 10496599, 10475027, 10456099, 10450629, 10443680, 10422766, 10410447, 10409269, 10402947, 10402751, 10402660, 10396943, 10394957, 10356632, 10315972Read more

EA — Closed — Model Year: 2005

Loss of headlight illumination

The subject vehicle (SV) population includes MY 2005-2006 vehicles built between March 2004 and December 2005 manufactured with a TRW supplied headlight switch assembly (HSA).The HSA was the primary focus of the investigation; earlier and later vehicles utilized different HSAs.Consumers complain tha... t the headlights in the subject vehicles do not illuminate when the HSA is turned on, or that the headlights extinguish while on (subject failure).No other driving lights are affected.The front marker, tail, and instrument lamps operate.Also, the high beams can be illuminated by holding the turn signal stalk in the up position.As reported by consumers, turning the HSA off and on typically corrects the failure.Initially the failures occur infrequently but they become progressively more frequent with age.Chrysler has indicated its intention to offer of an extended lifetime warranty on the HSA, so that consumers with this problem can have their HSA replaced at no charge when they begin experiencing the subject failure.Commencing sometime in early 2013, Chrysler will send letters to SV owners notifying them of the lifetime warranty.The SV headlight system design is essentially the same as that described in EA 05-009, which involved headlight anomalies in earlier model Chrysler minivans; refer to it to for additional information.The subject failure is caused by friction between the plastic cam and metal surfaces of the electrical contacts in the HSA, which results in the production of plastic particles (debris).Analysis shows that debris can collect on the electrical contact that controls the headlights, resulting in an open circuit and preventing the headlights from turning on.Subsequent operation of the HSA may temporarily displace the debris, at which time the headlights operate correctly.Lubricant was applied to the plastic cam beginning in December 2005, reducing debris production.Consequently, subsequent failure levels were lower.The report counts shown above include only those that involve the subject failure.Reports involving other failure modes which were identified have not been included either because they were not safety related, or if they were safety related, because there was no defect trend.The single crash event listed in the Failure Report Summary Table above involved a deer strike allegedly due to loss of headlights in February 2006.No injuries were reported in this crash.An April 2004 non-crash incident (?Other? above) involved a momentary loss of headlights.The consumer drove into a ditch, and one minor injury was alleged. The subject vehicles experienced a 2.2% warranty claim rate.While standing alone this would appear to be significant, a portion of these warranty claims likely involve other problems with the HSA unrelated to the subject failure.In view of the on road experience of drivers in rapidly restoring headlight illumination by turning the headlight switch off and on again, the rate and particularly the recent trend in problems with the switch, and Chrysler?s extended lifetime warranty coupled with the owner notification of that extended warranty, further investigation does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist, and the agency reserves the right to take additional action if warranted by new circumstances.Details on Chrysler?s lifetime HSA warranty extension for the SV population will be available in the public file for this investigation.Read more

PE — Closed — Model Year: 2005

Loss of Headlight Illumination

To date, ODI has interviewed several complainants who confirmed that the headlights fully extinguish, and remain extinguished, on an intermittent basis.In most cases this occurred while the vehicle was in motion.The occurrences do not show a repeatable pattern, and the problem occurs at a low freque... ncy, typically one or more weeks between failures.For this reason most complainants have not attempted diagnosis or repair of the problem, so the cause is unknown, and the problem continues to occur.In the cases where repairs have been attempted, which consisted mainly of headlight switch and body control module replacements, mixed success is reported.In interviews complainants advised ODI that they can usually toggle the headlight switch, or turn on the high beams by actuating the column stalk (pulling it upward), when the headlights unexpectedly turn off.Complainants report that toggling the switch is usually effective, and the high beams have always been available when the column is used.During the course of the interviews ODI was able to obtain a few suspect headlamp switches for further evaluation.No verifiable crashes or injuries have been identified in the vehicle owner complaints (VOQs).Chrysler notes that its complaints also include allegations of dimming or flickering of the headlights in addition to loss of headlamps, and that their analysis of available data indicates a declining trend occurring in the field.Chrysler data reports two alleged crash incidents; one where a consumers vehicle lost forward lighting and struck a deer, and one where a consumer alleged their lighting stopped working, causing them to depart the roadway and drive into a ditch.A minor injury is alleged in this second incident.Both incidents occurred several years ago, and neither allegation has been confirmed by ODI.ODI is upgrading this investigation to an Engineering Analysis (EA11-010) to continue its analysis of the alleged defect and its consequences, which will include additional analysis of consumer reports, their frequency and trend, and Chrysler's technical information for the headlight system and its components.Additionally testing will be conducted to evaluate possible root cause(s) of the alleged defect, and will include analysis of suspect components collected from the field, and/or assessment of subject vehicles that have reportedly experienced the condition.Read more

RQ — Closed — Model Year: 2005

FRONT AIR BAG CRASH SENSOR FAILURE

CHRYSLER WILL REPLACE THE FRAME RAIL-MOUNTED FRONT AIR BAG CRASH SENSORS IN APPROXIMATELY 312,442 MODEL YEAR (MY) 2005 AND 2006 CHRYSLER MINIVANS (RECALL 10V-008).THESE VEHICLES ARE EQUIPPED WITH FRONT CRASH SENSORS WITH ULTRADUR BRAND PLASTIC HOUSINGS AND STEEL BUSHINGS AND WERE BUILT BETWEEN JANUA... Read more

EA — Closed — Model Year: 2005

FRONT AIR BAG CRASH SENSOR FAILURE

DAIMLERCHRYSLER (DCC) WILL REPLACE THE FRAME RAIL-MOUNTED FRONT AIR BAG CRASH SENSORS IN APPROXIMATELY 270,958 MY 2005 DAIMLERCHRYSLER MINIVANS (NHTSA RECALL NO. 07V-192).THESE VEHICLES ARE EQUIPPED WITH FRONT CRASH SENSORS WITH BRASS BUSHINGS AND WERE BUILT BETWEEN APRIL 24, 2003 AND FEBRUARY 2, 20... Read more

PE — Closed — Model Year: 2005

FRONT AIR BAG CRASH SENSOR FAILURE

THE MODEL YEAR (MY) 2005 DAIMLERCHRYSLER (DC) MINIVANS HAVE THE NEW ADVANCED FRONTAL AIR BAG SYSTEMS WITH TWO FRONT CRASH SENSORS MOUNTED ON THE FRAME RAILS BEHIND THE FRONT BUMPER AND A MAIN CRASH SENSOR INSIDE THE AIR BAG CONTROL MODULE MOUNTED IN THE PASSENGER COMPARTMENT.ACCORDING TO DC, THE FRO... Read more

EA — Closed — Model Year: 2001

HEADLIGHT MALFUNCTION

OWNER REPORTS INDICATE ALLEGATIONS OF IMPROPER HEADLIGHT OPERATION OF ONE OR BOTH HEADLIGHTS.SOME REPORT INTERMITTENT OUTAGE OR DIMMING.MANY REPORT THAT THE CONDITION IS RANDOM; IT SOMETIMES DOES NOT REPEAT AND LASTS FOR A VERY SHORT DURATION. A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS ... Read more

PE — Closed — Model Year: 2001

HEADLIGHT MALFUNCTION

THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS INVESTIGATION AFTER RECEIVING REPORTS FROM CONSUMERS THAT THEIR HEADLIGHTS WOULD MALFUNCTION IN VARIOUS WAYS FROM FLICKERING TO COMPLETE NON-ILLUMINATION.HEADLIGHT OPERATION IS MONITORED BY THE VEHICLE'S BODY CONTROL MODULE (BCM) AND FRONT CONTRO... Read more

EA — Closed — Model Year: 2001

POWER LIFTGATE LATCH

THIS INVESTIGATION WAS OPENED AS PE04-054 REGARDING REPORTS OF ALLEGED POWER LIFTGATE (PLG) OPENING WHILE DRIVING.THE INVESTIGATION WAS UPGRADED ON NOVEMBER 22, 2004 BASED ON INFORMATION PROVIDED BY DAIMLERCHRYSLER CORPORATION (DCC) IN ITS SEPTEMBER 17, 2004 RESPONSE TO PE04-054. BY LETTER OF APRIL ... Read more

PE — Closed — Model Year: 2003

POWER LIFTGATE LATCH

THIS INVESTIGATION WAS OPENED ON JULY 30, 2004, BASED ON ODI CONSUMER COMPLAINTS ALLEGING UNWANTED OPENING OF THE VEHICLE'S POWER LIFTGATE (PLG) WHILE DRIVING.IN DAIMLERCHRYSLER CORPORATION (DCC)'S SEPTEMBER 17, 2004 RESPONSE TO ODI' S INFORMATION REQUEST LETTER, IT PROVIDED ADDITIONAL CONSUMER COMP... Read more

PE — Closed — Model Year: 2002

SPEAKER FIRE IN THE REAR OF THE VEHICLE

ON JULY 7, 2004, THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED A PRELIMINARY EVALUATION BASED ON CONSUMER COMPLAINTS ALLEGING AN INTERIOR VEHICLE FIRE STARTING IN THE AREA OF THE DRIVER SIDE REAR SPEAKER.DAIMLERCHRYSLER CORPORATION (DCC) INFORMED ODI THAT CONDENSATION FROM THE INSTRUMENT PANEL AI... Read more

EA — Closed — Model Year: 1998

DRIVER AIR BAG CLOCKSPRING FAILURE

THE DRIVER AIR BAG CLOCKSPRING CAN DEVELOP AN OPEN-CIRCUIT CONDITION RESULTING IN NONFUNCTIONAL DRIVER-SIDE FRONTAL AIR BAG, HORN, CRUISE CONTROL (IF EQUIPPED), AND/OR STEERING WHEEL RADIO CONTROL (IF EQUIPPED).IN ITS OCTOBER 5, 2004 LETTER TO NHTSA, DAIMLERCHRYSLER STATED THAT IT WILL CONDUCT A SAF... Read more

PE — Closed — Model Year: 1999

OVERHEATING OF SEAT HEATERS

ODI OPENED THIS INVESTIGATION BASED ON 24 COMPLAINTS ALLEGING THAT THE ELECTRICALLY HEATED DRIVER OR PASSENGER SEAT SPARKS/OVERHEATS.DAIMLERCHRYSLER BELIEVES THE FAILURE IS DUE TO ONE OF TWO FACTORS:THE STITCHING OPERATION ON THE SEAT COVER MAY CAUSE THE SEWING NEEDLE TO SEVER SOME STRANDS OF THE WI... Read more

RQ — Closed — Model Year: 1998

DRIVER AIR BAG CLOCKSPRING FAILURE

COMPLAINTS REPORT AIR BAG WARNING LIGHT ILLUMINATES, AND THIS MAY BE ACCOMPANIED WITH A NON-FUNCTIONING HORN AND/OR CRUISE CONTROL (IF EQUIPPED).THIS IS INDICATIVE OF AN OPEN-CIRCUIT CLOCKSPRING FAILURE (RESULTS IN NON-FUNCTIONING DRIVER'S AIR BAG), SIMILAR TO THE FAILURE CONDITION THAT WAS THE SUBJ... Read more

PE — Closed — Model Year: 2002

POWER STEERING HOSE FAILURE

PLEASE SEE ATTACHED REPORT.

PE — Closed — Model Year: 2002

FUEL TANK LEAK

EA — Closed — Model Year: 1996

AIR BAG CLOCKSPRING

There is no summary currently available

PE — Closed — Model Year: 1999

OVERHEATING OF FRONT SEAT HEATERS

ALLEGE THAT THE FRONT SEATS OVER HEAT AND SMOKE OR CATCH FIRE

PE — Closed — Model Year: 1996

AIR BAG CLOCKSPRING

There is no summary currently available

RQ — Closed — Model Year: 1993

STEERING WHEEL SEPARATION

There is no summary currently available

RQ — Closed — Model Year: 1996

DC MINIVAN FUEL INJECTOR RAIL LEAK

There is no summary currently available

EA — Closed — Model Year: 1996

POST COLLISION FUEL SYSTEM

PE — Closed — Model Year: 1996

POST-COLLISION FUEL SYSTEM INTEGRITY

There is no summary currently available

EA — Closed — Model Year: 1994

INADVERTENT AIR BAG DEPLOYMENTS

COMPLAINTS ALLEGE THAT THE FRONT AIR BAG (S) DEPLOYED INADVERTENTLY--IN MOST CASES WHILE STARTING THE VEHICLE.

PE — Closed — Model Year: 1994

INADVERTENT AIR BAG DEPLOYMENTS

COMPLAINTS ALLEGE THAT THE SUBJECT VEHICLES' AIR BAGS DEPLOYED INADVERTENTLY (IN MOST CASES WHEN STARTING THE VEHICLE).

EA — Closed — Model Year: 1992

FRONT WINDSHIELD WIPER

ALLEGED FAILURES OF WINDSHIELD WIPER SYSTEMS

EA — Closed — Model Year: 1991

SAFETY BELT ANCHORAGE FAILURES

There is no summary currently available

PE — Closed — Model Year: 1992

WINDSHIELD WIPER FAILURE

ALLEGED WINDSHIELD WIPERS FAIL WHILE IN USE

DP — Closed — Model Year: 1992

WINDSHIELD WIPER FAILURE

CFAS PETITIONED THE AGENCY TO CONDUCT A DEFECT INVESTIGATION ON WINDSHIELD WIPER FAILURE ON 1989 AND LATER CHRYSLER MODELS WHICH SHOULD INCLUDE, BUT NOT LIMITED TO SPIRIT/ACCLAIM: DYNASTY/NEW YORKER/LANDAU; LANCE/LEBARON; SHADOW/SUNDANCE; CARAVAN/VOYAGER.HOWEVER, BASED ON ODI'S COMPLAINT RECORDS, ON... Read more

EA — Closed — Model Year: 1996

FUEL TANK LEAKS

THIS ENGINEERING ANALYSIS WAS OPENED ON JANUARY 31, 1997 BASED ON INFORMATION GATHERED DURING PRELIMINARY EVALUATION (PE), PE96-051. THE PE WAS OPENED ON AUGUST 19, 1996, TO INVESTIGATE ALLEGATIONS OF FUEL LEAKAGE FROM THE AREA WHERE THE FUEL PUMP/SENDING UNIT JOINS THE FUEL TANK.FOR BREVIDY, THIS A... Read more

EA — Closed — Model Year: 1995

INTEGRATED CHILD SEAT BELT LOCKUP

THIS INVESTIGATION IS CLOSED.CHRYSLER CORPORATION HAS SUBMITTED A DEFECT INFORMATION REPORT IDENTIFYING A SAFETY DEFECT AND OUTLINING THE PROPOSED REMEDY.RECALL NUMBER 98V-185 HAS BEEN ASSIGNED TO THIS SAFETY RECALL.

EA — Closed — Model Year: 1991

ALLEGED REAR LIFTGATE SUPPORT FAILURE

THE RETAINER BOLT OF THE REAR LIFTGATE SUPPORT CYLINDERS MAY SHEAR RESULTING IN SUDDEN COLLAPSE OF THE REAR HATCH DOOR.

EA — Closed — Model Year: 1996

SLIDING DOOR LATCH FAILURE

ANALYSIS OF KNOWN INCIDENTS INDICATES A DECLINING TREND OVER THE LAST FIVE CALENDAR QUARTERS.EXTENSIVE TESTING OF INCIDENT VEHICLES HAS FAILED TO REPRODUCE OCCURRENCES OF FULL LATCH DISENGAGEMENT.NO FAILURE MODE WHICH COULD CAUSE A PROPERLY LATCHED DOOR TO LOSE FULL LATCH ENGAGEMENT WHILE DRIVING HA... Read more

SQ — Closed — Model Year: 1995

INTEGRATED CHILD SEAT BELT LOCKUP

ODI CONTINUES TO RECEIVE COMPLAINTS ALLEGING LATCHING/RETRACTOR MECHANISM PROBLEMS.CHRYSLER'S ASSESSMENT OF THE PROBLEM INDICATES THAT OWNERS OF THE VEHICLES ARE NOT ADHERING TO THE CLEANING REQUIREMENTS FOR THE SEAT.THE SEAT APPEARS TO MALFUNCTION IF CRUMBS OF FOOD OR BEVERAGE RESIDUE ACCUMULATES O... Read more

PE — Closed — Model Year: 1996

FUEL LEAKS FROM THE GAS TANK

ANALYSIS TO DATE INDICATES THAT SOME OF THE SUBJECT VEHICLESCONTINUE TO EXPERIENCE FUEL LEAKS FROM THE FUEL TANK AT THE SENDING UNIT INTERFACE.MOST OFTEN THE LEAK INVOLVES THE O-RING SEAL.

PE — Closed — Model Year: 1996

SLIDING DOOR LATCH FAILURE

CHRYSLER MAINTAINS THAT THE COMMON FACTOR CONTRIBUTING TO KNOWN SLIDING DOOR OPENING INCIDENTS IS PRIOR INCORRECT DEALER LATCH ADJUSTMENT.CHRYSLER ATTRIBUTES THIS PROBLEM TO AN INACCURATE SERVICE MANUAL PROCEDURE - SLIDING DOOR LATCH/LOCK CONTROL, REMOVAL AND INSTALLATION.CHRYSLER FURNISHED INFORMAT... Read more

PE — Closed — Model Year: 1991

ALLEGED REAR LIFTGATE SUPPORT FAILURE

THE RETAINER BOLT OF THE REAR LIFT GATE SUPPORT CYLINDERS MAY SHEER RESULTING IN THE SUDDEN COLLAPSE OF THE REAR HATCH DOOR.

PE — Closed — Model Year: 1991

SAFETY BLT LATCH OPERATION

There is no summary currently available

PE — Closed — Model Year: 1996

FUEL LEAKEAGE FROM ROLLOVER VALVE

There is no summary currently available

EA — Closed — Model Year: 1991

STEERING WHEEL SEPARATION

AFTER AN EXTENSIVE INVESTIGATION AND ANALYSIS, CHRYSLER HAS IDENTIFIED THE DEFECT AS A FATIGUE FAILURE, ORIGINATION IN THE HEAT AFFECTED REGION OF THE PROJECTION WELDS OF THE STEERING WHEEL HUB TO STEERING WHEEL ARMATURE ATTACHMENT.THE HUB IS THE PORTION OF THE STEERING WHEEL ASSEMBLY THAT CONNECTS ... Read more

EA — Closed — Model Year: 1991

ABS BRAKING SYSTEM FAILS

There is no summary currently available

PE — Closed — Model Year: 1991

ABS BRAKING SYSTEM FAILS

There is no summary currently available

EA — Closed — Model Year: 1984

LIFTGATE LATCHES

LIFTGATE LATCHES IN THE SUBJECT VEHICLES HAVE FAILED IN LOW AND MODERATE SPEED IMPACTS RESULTING IN OCCUPANT EJECTIONS, INJURIES, AND FATALITIES.THERE ARE TWO FAILURE MODES ASSOCIATED WITH LATCH FAILURE: FORK BOLT-DETENT LEVER BYPASS, AND INERTIAL UNLATCHING.NHTSA ANALYSES OF CHRYSLER AND PEER MINIV... Read more

PE — Closed — Model Year: 1992

REAR HATCH LATCH FAILURE

There is no summary currently available

PE — Closed — Model Year: 1991

MELTED THROTTLE CABLES

There is no summary currently available

EA — Closed — Model Year: 1992

REAR WINDOW SHATTERING

There is no summary currently available

PE — Closed — Model Year: 1991

ABS CONTROL FAILURE

There is no summary currently available

CHRYSLER TOWN AND COUNTRY — All Years Overview

Complete safety history for the CHRYSLER TOWN AND COUNTRY across all model years (1967–2018).

194 Total Recalls

19,043 Total Complaints

51 Investigations

643 Reported Crashes

428 Reported Fires

41 Reported Deaths

CHRYSLER TOWN AND COUNTRY — Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year	Recalls	Complaints
2018	1	0	View
2017	1	2	View
2016	5	664	View
2015	4	504	View
2014	4	880	View
2013	4	930	View
2012	5	863	View
2011	3	1,108	View
2010 (current)	5	2,423
2009	6	1,081	View
2008	7	2,878	View
2007	2	291	View
2006	4	569	View
2005	7	1,154	View
2004	6	219	View
2003	6	336	View
2002	8	518	View
2001	7	606	View
2000	7	378	View
1999	9	485	View
1998	10	397	View
1997	9	546	View
1996	12	1,411	View
1995	4	75	View
1994	6	198	View
1993	10	273	View
1992	10	167	View
1991	10	33	View
1990	4	16	View
1989	2	1	View
1988	2	0	View
1987	2	0	View
1986	3	3	View
1985	2	0	View
1984	2	1	View
1983	0	2	View
1982	1	0	View
1975	2	0	View
1974	1	0	View
1967	1	1	View

Other CHRYSLER Models

Model	Recalls	Complaints
PACIFICA	150	10,200	View
SEBRING	114	4,101	View
300	112	6,460	View
VOYAGER	82	320	View
CIRRUS	53	1,232	View
LEBARON	48	837	View
200	47	6,930	View
NEW YORKER	44	1,035	View