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NHTSA Campaign 14V373000

ELECTRICAL SYSTEM:IGNITION:SWITCH

Issued by Chrysler Group LLC · Reported Jun 26, 2014 · 722,705 vehicles affected

What's wrong

This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. Chrysler Group LLC (Chrysler) is recalling certain model year 2009-2010 Dodge Journey vehicles manufactured June 29, 2007, to June 17, 2010, and 2008-2010 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured January 26, 2007, to June 17, 2010. Road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.

Consequence

If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.

Remedy

Chrysler will notify owners, and dealers will replace the ignition switch and key FOBs, free of charge. The recall began on May 26, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R03. Note: This is an expansion of recall 11V-139.

Vehicles affected by this recall

Make Model Year Units
CHRYSLER TOWN AND COUNTRY 2008 722,705
CHRYSLER TOWN AND COUNTRY 2009 722,705
CHRYSLER TOWN AND COUNTRY 2010 722,705
DODGE GRAND CARAVAN 2008 722,705
DODGE GRAND CARAVAN 2009 722,705
DODGE GRAND CARAVAN 2010 722,705
DODGE JOURNEY 2009 722,705
DODGE JOURNEY 2010 722,705

Source: NHTSA Campaign 14V373000 on nhtsa.gov. To check the current repair status for a specific vehicle, use our free VIN decoder.