2018 CHEVROLET SILVERADO 2500 Recalls, Complaints & Safety

Rear defroster seemed to short circuit and over heated causing my back window to break. There was no warning, no light that alerted me to this going on. I had it inspected by a local Chevy dealership and they have indeed confirmed that it short circuited and caused the damage to my rear window. They also removed the fuse to prevent anything further from happening and told me it could have completely caught on fire.

Odometer Fraud. The contact purchased a 2018 Chevrolet Silverado 2500. The contact discovered a mileage discrepancy after the purchase. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 92,985. While attempting to register the vehicle, it was discovered that the title mileage was approximately 215,000.

Odometer Fraud. The contact purchased a 2018 Chevrolet Silverado 2500. The contact stated that while having a State Emissions Test performed on the vehicle, it was discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the mileage was 75,200; however, it was discovered that on January 17,2024, the mileage was 265,005.

tail light assembly falls out of the truck body due to faulty bolt connections that fail ( crumble and break off) due to heat from parking in the sun

2 low pressure fuel pumps have failed. truck stalls in traffic. currently in show with extremely large bill for repair.

Driving down the road in heavy traffic and had complete engine failure due to loss of fuel. Diagnosed as fuel control module. I have seen where GM recalls have been made for similar issues. This put me in danger of collision. Truck is at the dealer and will cost $957.00

70,000 mile complete transmission failure despite being serviced on-time, as per the guidance. Failure happened while driving and it became dangerous to try to maintain highway speed. Quoted $8390 to replace by the local Chevy dealership and quoted 4-6 weeks delivery for backordered parts. This is an unacceptable situation that GM and other manufacturers have artificially manufactured. They design everything to the bare minimum to save fractions of a cent per part, and then they intentionally make the parts unavailable and then the dealership pushes you to trade the broken vehicle in at a massive loss just so you can get back on the road in a newer, more expensive vehicle. This sort of behavior is causing immense financial harm to American families.

I’m have 1-2” dead space in steering. It is hard to stay in lane on highway as when a road dip takes extra movement keep straight. I was told this is normal but had dealer change steering box. Replacement helped a lot but truck is starting to get the 1-2” of play once again. Seems like similar issue to 2016 model year.

Dash Warning: Check Engine Light, "Engine Power is Reduced!" and Traction Control. Code Reader Results: P2138 (APP) Accelerator Pedal Position Sensors - Not Plausible. Replaced with NEW OEM Part(s) - APP, Electrical Throttle Body and M15 Fuse - which did NOT fix issues and now due to safety concerns (further damage to vehicle and personal preservation) will be towing to dealership for diagnosis. Believe to be a known WIRING issues most likely due to WATER exposure/ SHORT in Connectors. - See IP, ECM/PCM and possible false activation to the APP circuit. This should be a RECALL due to the severity of mechanical issues of the malfunctioning system.

Reductant heater fault

while driving i smelled burning electrical somewhere in the cab. looking in the rearview mirror i saw smoke ciming from the corner of the sliding rear window. i pulled over and opened my rear door and heard a crack type noise. the smoke stopped and the drivers side rear window was shattered. upon researching the issue i found a recall was done in canada and not in the usa .

Vehicle stalled then would not start

While hauling a trailer I received a warning tone and looked down to read the message, "reduced engine power", and the service engine light appeared all at the same time. The engine shutoff at the same time I received the warnings and didn't allow me to safely pull off the road.. I lost power steering, power braking, and controlling the vehicle and trailer while coasting to the sholder was difficult. Fortunately it was early in the morning and I was only traveling 35 mph on a straight road, and no other vehicles were on the road. If I was on an interstate traveling 55+ mph or on a curvy road it would have caused an accident or worse. I was very fortunate. This was the first time I experienced this problem and hadn't received prior warning messages or lights. The truck would not restart and the truck and trailer were towed to the dealership. The diagnosis was a failed "Fuel Pump Control Module." After waiting several weeks the replacement Fuel Pump Control Module did solved the problem. I kept the failed Fuel Pump Control Module and is available for inspection. Please investigate thoroughly! I was extremely fortunate the part failed when it did and I was able to walk away unharmed.

The contact owns a 2018 GMC Sierra 2500. The contact stated that while the vehicle was parked with the engine idling for approximately ten minutes, the rear crew cab window suddenly shattered. During the failure, the rear window defroster was activated. The cause of the failure was not yet determined, and the vehicle was not repaired. The local dealer and manufacturer were notified of the failure. The failure mileage was 30,000.

The contact owns a 2018 Chevrolet Silverado 2500. The contact stated that while the vehicle was turned off and parked in the driveway, the contact heard a loud explosion. Upon inspection, it was discovered that the rear passenger’s side side-curtain air bag erroneously deployed. The cause of the failure was not yet determined. The contact stated that during the failure, shrapnel and shards of metal pierced the roof and caused multiple holes in the roof of the vehicle. The local dealer was notified of the failure. The manufacturer was not yet contacted. The failure mileage was 72,500.

For the last year the vehicle has been in the shop at the dealer for a rancid chemical smell in the cab of the truck that causes a burning to the eyes and lungs. It gets worse when it's hot outside. The smell is there even when the vehicle is not running. The dealer cannot find the source of the smell and has turned the vehicle back over to us with no solution. It feels unsafe and is extremely uncomfortable to drive in with burning eyes and breathing issues.

keep getting message SERVICE TRAILER BRAKE SYSTEM. over and over going down the road,

Dashboard lights and audio system shut off randomly for one second while driving, and then turned back on. when shutting the truck off, all power was lost for one second

The contact's son owns a 2018 Chevrolet Silverado 2500. The contact stated that while driving at an undisclosed speed, the check engine and “Service Vehicle" messages was displayed. The vehicle was taken to a local dealer, where it was diagnosed that the diesel exhaust fluid (DEF) and catalytic converter needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 109,000. The VIN was not available.

The contact owns a 2018 Chevrolet Silverado 2500. The contact stated that while driving at various speeds, the vehicle lost motive power and stalled without warning. The contact took the vehicle to the dealer however, the mechanic was unable to determine the cause of the failure. The dealer replaced the negative battery cable; however, the failure persisted. The manufacturer was notified of the failure and a case was filed. The vehicle was not repaired. The failure mileage was approximately 36,000.

The contact's wife owns a 2018 Chevrolet Silverado 2500. The contact stated that while his wife was driving at 45 MPH, she crashed into another vehicle in an intersection. The air bags did not deploy upon impact. The contact was taken to the hospital by ambulance and was treated for pain on both sides of his ribs. The contact's wife did not sustain any injuries. The whereabouts of the other driver were unknown. A police report was filed. The vehicle was towed to an independent mechanic where it remained in their possession. The dealer nor the manufacturer had yet to be notified of the failure. The vehicle had yet to be respired. The failure mileage was approximately 44,000. The VIN was not available. The consumer stated the vehicle was totaled.

Crash 1 injured

The contact owns a 2018 Chevrolet Silverado 2500. The contact stated while driving 65 MPH and towing a Coleman 250 TQ toy hauler, the service trailer brake system warning message initially appeared on the instrument panel and then changed to service stabilitrak. An audible warning chime also sounded from the vehicle during the failure. The contact was able to slow down and stop the vehicle despite the failure. The manufacturer was initially notified of the failure and the contact was referred to the dealer for assistance. The vehicle was taken to the dealer where an attempt to repair the trailer brake system was performed; however, the failure persisted. The dealer also informed him that the failure may be related to the toy hauler. The manufacturer was also notified of the failure and referred him to the dealer for assistance. The vehicle was not repaired. The failure mileage was unknown.

The contact owns a 2018 Chevrolet Silverado 2500. The contact received notification of NHTSA Campaign Number: 21V496000 (Equipment) however, the part to do the recall repair was not yet available. The dealer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2018 Chevrolet Silverado 2500. The contact stated while starting the vehicle, there was a trailer brake control default message displayed. There were no warning lights illuminated. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 52,000.

The contact owns a 2018 Chevrolet Silverado 2500. The contact received a notification for NHTSA Campaign Number: 21V496000 (Equipment) however, the part to do the recall repair was unavailable. The dealer had been notified of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the repair. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2018 Chevrolet Silverado 2500. The contact received notification of NHTSA Campaign Number: 21V496000 (Equipment) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that he was informed that due to the vehicle being located in Florida where the vehicle was not prone to cold weather, he would not be receiving the repairs as a priority. The contact had not experienced a failure. VIN tool confirms parts not available.

While driving my vehicle I began to notice a severe shake. Upon pulling over I found the driver rear tire tread had separated and bulged to were the inner part of tread bulged about 12 inches long and approximately 2-3 inches higher than the rest of the tread. It happened a second time to the passenger rear tire in the same manner a little over 1000 miles later. Approximately 21,000 miles. Both times the vehicle shook violently. Each instance I had to purchase a new tire out of my pocket. Lt 265/60r20

Goodyear Wrangler SR-A (LT265/60R-20) Experienced sudden and hard steering wheel shake at 35mph. Belt separated in tires causing bulging on the outside half of the tread on Driver Side Rear Tire. Cupping apparent prior to separation on all 4 tires. Tires were properly inflated and were still maintaining proper PSI after belt separation.

TL* THE CONTACT OWNS A 2018 CHEVROLET SILVERADO 2500. THE CONTACT STATED THAT WHILE AT A COMPLETE STOP WITH THE BRAKE PEDAL ENGAGED, THE CONTACT FELT THAT THE BRAKES WAS DISENGAGING, CAUSING THE VEHICLE TO START MOVING FORWARD. THE CONTACT DEPRESSED THE BRAKE PEDAL WITH EXTRA FORCE TO KEEP THE VEHICLE FROM MOVING FORWARD. THE CONTACT STATED THAT THE BRAKE FAILURE WAS EXPERIENCED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO RK CHEVROLET (2651 VIRGINIA BEACH BLVD, VIRGINIA BEACH, VA 23452, (757) 261-1661 TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE BRAKE MASTER CYLINDER WAS CONTAMINATED WITH POWER STEERING. THE VEHICLE WAS NOT REPAIRED. THE CONTACT ALSO WANTED IT NOTED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V645000 (SERVICE BRAKES, HYDRAULIC) NOR 20V603000 (SERVICE BRAKES, HYDRAULIC). THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 84,200.

VIBRATIONS AT 65-85 MPH. TRUCK SHAKES SO BAD IT'S UNSAFE TO DRIVE. *TR

THERE IS NO PASSENGER SEAT BELT WARNING AUDIO OR VISUAL. THE DEALER SAID THAT THIS VEHICLE DOESN'T HAVE A SENSOR TO TELL IF SOMEONE IS IN THE SEAT OR NOT. BUT THEY "ASSURED" ME THAT THE PASSENGER AIR BAGS STILL WOULD WORK. EVEN THOUGH IT HAS BEEN SHOWN THAT AIR BAGS BY THEM SELVES ARE NOT AS EFFECTIVE. I READ THAT CHEVROLET OFFERED TO INSTALL AN ON OFF SWITCH FOR THE AIR BAGS, THE WRONG THING TO DO IN MY OPINION. THE SEAT BELT WARNING SYSTEM SHOULD BE A REQUIREMENT NOT AN OPTION.

TL* THE CONTACT OWNS A 2018 CHEVROLET SILVERADO. THE CONTACT STATED THAT WHILE DRIVING AT UNDISCLOSED SPEEDS OR WHILE AT IDLE, THERE WAS AN ABNORMAL SOUND COMING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO MANKATO MOTORS LOCATED AT 1815 MADISON AVE, MANKATO, MN 56001, WHO INFORMED THAT CONTACT THAT THE SOUND WAS NORMAL WHILE THE VEHICLE WAS IN OPERATION. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 23,277.

THE CHECK ENGINE LIGHT COMES ON AT 27600 MILES WHILE DRIVING AND THIS NOT 1ST TIME THIS HAS HAPPEND .ONCE THE ENGINE LIGHT IS ON THE TRUCK THEN LOSES POWER DETUNNING THE VEHICLE CAUSING THE VEHICLES POWER TO NOT BE AS STRONG AS IF ENGINE IS IN LIMP MODE.AT 24000 MILE TRUCK WENT INTO SHOP FOR SAME ISSUE AND GM REPLACE ALL INJECTORS HOPING THIS WOULD BE THE FIX ..PRIOR TO 24000 MILES AT 23600 MILE 1 INJECTOR WAS REPLACE .I HAVE NOW PLACED 3600 MILES DRIVEN BEFORE LIGHT DECIDED TO COME BACK ON WITH ALL INJECTORS REPLACED AND NOW CODES P1089 ,AND NOW MY TRUCK IS SHOW NUMBER OF CODES INCLUDING B1011 , B1325 AND U0164 BOTH THIS TRUCK WITH JUST SHY 21000 MILE AND START TO WONDER WHY LAST CUSTOMER MAY HAVE TRADED HIS SELF

TL* THE CONTACT OWNS A 2018 CHEVROLET SILVERADO HD. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V328000 (ENGINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED AUTONATION CHEVROLET SPOKANE VALLEY 8500 E SPRAGUE AVE, SPOKANE VALLEY, WA 99212 509) 720-8905, BUT WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCE A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.

BRIGHTNESS LEVEL FOR THE CENTER CONSOLE DISPLAY (RADIO, CLIMATE CONTROLS) CANNOT BE DIMMED. WHEN ADJUSTING THE VOLUME, CHANGING AIRFLOW, TUNING RADIO ETC, A BANNER IS DISPLAYED ALONG THE TOP OF THE SCREEN THAT IS SO BRIGHT IT IS ALMOST BLINDING AT NIGHT. IT SIGNIFICANTLY IMPAIRS NIGHT VISION. THERE NEEDS TO BE A DIMMING OPTION. THE BANNER IS THE SAME BRIGHTNESS REGARDLESS OF SPEED OR TIME OF DAY. CHEVY 2500 SILVERADO WT.

TL* THE CONTACT OWNS A 2018 CHEVROLET SILVERADO 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V328000 (ENGINE) HOWEVER, THE PARTS TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. AN UNKNOWN DEALER WAS CONTACTED AND IT WAS CONFIRMED THAT THE PART FOR THE RECALL REPAIR WAS NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT WAS ALSO INFORMED THAT VEHICLES IN COLD WEATHER STATES WERE BEING REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

GM REMOVED MY ENGINE BLOCK HEATER IN JULY. IT IS NOW DECEMBER AND THE FORECASTS CALL FOR SINGLE DIGIT TEMPERATURES. CONTACTED GM AND THE DEALERSHIP AND THEY HAVE NO IDEA WHEN I WILL GET THE NEW ENGINE BLOCK HEATER INSTALLED.

RECEIVED NOTICE IF RECALL FOR ENGINE BLOCK HEATER ISSUE. CONTACTED DEALER AND ADVISED PARTS NOT AVAILABLE UNTIL LATE SPRING. HE FURTHER STATED PARTS WERE RELEASED TO NORTH MIDWEST ONLY BECAUSE THESE ARE COLD STATES. I CURRENTLY RESIDE IN NORTHERN NEVADA WHICH IS ALSO A COLD CLIMATE. ISSUE IS NOT RESOLVED!

TL* THE CONTACT OWNS A 2018 CHEVROLET SILVERADO 2500. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V328000 (ENGINE). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED SHEPHERD'S CHEVROLET BUICK (1520 E 9TH ST, ROCHESTER, IN 46975, (574) 223-2136) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS INVALID.