2012 CHEVROLET SILVERADO 2500

3 recalls, 70 complaints - 2,300 TSBs - 4/5 safety rating

21V051000 Feb 5, 2021
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Defect Description
General Motors, LLC (GM) is recalling certain 2012 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL originally sold, or ever registered, in the states of Alabama, Californi... Read more
Consequence
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy
GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 22, 2021. Second notification letters will be mailed once the remedy is available. Owner notifica... Read more
284,645 vehicles affected
Manufacturer: General Motors, LLC
21V054000 Feb 5, 2021
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Defect Description
General Motors, LLC (GM) is recalling certain 2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, ... Read more
Consequence
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy
GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 25, 2021. Second notification letters will be mailed once the remedy is available. Owner notifica... Read more
1,778,128 vehicles affected
Manufacturer: General Motors, LLC
18V267000 Apr 26, 2018
EQUIPMENT
Defect Description
General Motors LLC (GM) is recalling certain 2009-2014 Chevrolet Silverado HD and GMC Sierra HD, 2009 GMC Topkick 5000, 6000, 7000 and 8000 Series and Isuzu F Series, and 2009-2018 Chevrolet Express, and GMC Savana vehicles, equipped with certain Plastic-Handle Fire Extinguishers or Push Button 'Pin... Read more
Consequence
In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Remedy
GM will notify owners, instructing them to contact Kidde to get a replacement fire extinguisher, free of charge. The recall began June 11, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020, GMC customer service at 1-800-462-8782, and Isuzu customer service at 1-866-441-9638. GM... Read more
6,154 vehicles affected
Manufacturer: General Motors LLC

Complaint Statistics

70 total complaints 2 crashes 2 fires 2 injuries

Top Reported Components

ComponentComplaints
ENGINE13
AIR BAGS10
UNKNOWN OR OTHER9
FUEL/PROPULSION SYSTEM7
STEERING4
STRUCTURE:BODY4
ELECTRICAL SYSTEM3
TIRES2
WHEELS2
SERVICE BRAKES2
STRUCTURE:BODY Jul 8, 2026
Incident date: Jan 7, 2025
Vehicle Caught Fire while driving on the highway. This is the third Chevy express 2021 that caught fire in last three months. 1GB0GRFP9M1249499 - 2021 Chevy Express 3500 - Date of Fire - July 6th 2026 1GB0GRF72N1218998 - 2022 Chevy Express 3500 - Date Of Fire - April 16th 2026 1GB0GRFP0M1249665 -... Read more
Fire
ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER Mar 9, 2026
Incident date: Mar 5, 2026
Odometer Fraud. The contact purchased a 2023 Nissan Rogue. The vehicle was a dealer sale. It was discovered that there was a mileage discrepancy on a Carfax Report and an oil change sticker. The contact researched prior to the purchase and was made aware per a Carfax report that the mileage was 59,5... Read more
SERVICE BRAKES Sep 30, 2025
Incident date: Sep 27, 2025
16,000 miles driven and my replace brake sensor light came on the dashboard. I took it in to get looked at and was told the Front Drivers Side has 1 brake pad showing a life of 5 while my other pads all showed a life of 9/10. I was told that most likely something stuck inside the brake pad itself ... Read more
ENGINE Apr 15, 2025
Incident date: Apr 15, 2025
I am writing to report a serious safety issue with my Ford F-150. On March 15th, 2025 while driving on State Route 167 - 410 in heavy rain, my vehicle experienced an intermittent engine shutdown while in motion. Second time happened to my wife while leaving the neighborhood on March 18th, 2025. S... Read more
ENGINE Apr 15, 2025
Incident date: Apr 15, 2025
Engine all of a sudden had no power or acceleration. Started shaking and thumping extremely loud.
ENGINE Feb 17, 2025
Incident date: Feb 15, 2025
6.2L V8 had catastrophic failure due to lifters failing while driving at highway speeds.
ENGINE Feb 17, 2025
Incident date: Feb 15, 2025
Around [XXX] on [XXX] the vehicle shut down with no codes showing or any warning. The weather was approximately 13* f. After many failed attempts to restart, and the electrical systems would not power down as if the vehicle thought it was still running. The only way to get the system to shut down w... Read more
POWER TRAIN Feb 17, 2025
Incident date: Feb 15, 2025
I was driving on the highway and I lost the ability to accelerate after getting a pop noise and was forced to pull over. The car had begun to rev up on its own then I wasn't able to accelerate at all, I could hear the engine moving but the wheels weren't getting power. I had the vehicle towed to a d... Read more
AIR BAGS:FRONTAL:DRIVER CLOCKSPRING/SPIRAL CASSETTE Jan 30, 2024
Incident date: Jan 19, 2024
The contact owns a 2011 Chrysler 200. The contact stated that an unknown warning light was illuminated. Additionally, the horn was inoperable. The vehicle was taken to the local dealer, where it was diagnosed that the clockspring needed to be replaced. The vehicle was repaired. The manufacturer was ... Read more
FUEL/PROPULSION SYSTEM Dec 8, 2023
Incident date: Dec 31, 2021
On 2 separate time periods, "propulsion power reduced" message appears on dash: - 1st incident in November 2022, car would not move after powering off the vehicle. After sitting idle for a week, decided to retry, and car seemed to work normally. Took it in to Chevy service, they replaced the BECM... Read more
SUSPENSION Oct 31, 2023
Incident date: Oct 31, 2019
At 4k miles hit small bump, jeep vibrated violently this has happened on multiple occasions at highway speeds & was very dangerous. Dealer has vehicle in shop for over 24 hours blame’s tire alignment, they had just rotated tires.
AIR BAGS Sep 22, 2023
Incident date: Sep 14, 2023
The contact owns a 2009 Chevrolet Malibu. The contact stated that while attempting to turn the steering wheel to the left or the right, the steering wheel seized and failed to operate as needed. The contact aggressively maneuvered the steering wheel to regain normal functionality. The air bag warnin... Read more
UNKNOWN OR OTHER Sep 2, 2023
Incident date: Aug 1, 2023
I have had several incidents where the car was not responding properly such as fob key unlocking car, even with brand new battery, I’d have to unlock car manually but alarm would go off for 10min+ then randomly stop and car would allow me turn it on. Sunroof wouldn’t work properly and get stuck.... Read more
Fire
ENGINE AND ENGINE COOLING:ENGINE:CRANK/CAMSHAFT POSITION SENSOR Aug 4, 2023
Incident date: Jun 20, 2023
The contact owns a 2016 Chevrolet Cruze. The contact stated while driving 25 MPH and depressing the brake pedal, the check engine warning light illuminated, and the message "Service Brake System" was displayed simultaneously. The vehicle failed to respond. The contact stated that he applied more pre... Read more
VISIBILITY:WINDSHIELD WIPER/WASHER Apr 7, 2023
Incident date: Feb 27, 2023
The contact owns a 2015 Subaru Outback. The contact stated while driving 60 MPH and activating the windshield washer on intermittent mode, he noticed that the windshield was significantly dry as the washer mechanism was not supplying fluid to the windshield at the nozzle. The contact stated that as ... Read more
ENGINE Apr 7, 2023
Incident date: Feb 27, 2023
The smell of gas fumes was inside and outside of the car. I took a CO2 blood test and the CO2 levels came back high. The dealership said a recall was coming out soon. The vehicle supposedly was looked over by the dealership service manager. This began shortly after I bought the vehicle. Didn’t kno... Read more
1 injured
UNKNOWN OR OTHER Apr 7, 2023
Incident date: Feb 27, 2023
The smell of gas fumes was inside and outside of the car. I took a CO2 blood test and the CO2 levels came back high. The dealership said a recall was coming out soon. The vehicle supposedly was looked over by the dealership service manager. This began shortly after I bought the vehicle. Didn’t kno... Read more
1 injured
ENGINE Feb 5, 2023
Incident date: Nov 1, 2022
My car randomly has check engine light go on and off. I check oil and it is low can not drive 3,000 miles without filling oil. It is so frequent that I check it every week. Dealership said they are known for engine issues best if I keep an eye on the oil. I love my car but this is crazy it has101,80... Read more
UNKNOWN OR OTHER Apr 30, 2022
Incident date: Apr 18, 2022
DASHBOARD IS CRACKED IN SEVERAL PLACES INCLUDING AROUND PASSENGER AIR BAG
AIR BAGS Apr 13, 2022
Incident date: Jan 13, 2021
The contact owns a 2012 Chevrolet Silverado 2500. The contact received notification of NHTSA Campaign Number: 21V054000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair.... Read more
AIR BAGS Feb 22, 2022
Incident date: Feb 21, 2022
The contact owns a 2012 Chevrolet Silverado 2500. The contact stated that he had the vehicle repaired under NHTSA Campaign 21V051000 (Air Bags) however when he retrieved the vehicle the air bag warning light was illuminated and a warning message to the service air bag soon was displayed. The contact... Read more
AIR BAGS Oct 25, 2021
Incident date: Mar 1, 2021
GM sent me a recall notice March 2021 that my air bag is defective and they plan to replace it. That notice was in March 2021 and they still have not repaired it stating that parts are not available yet. I feel the air bag is a time bomb waiting to explode and I should not be subject to this... Read more
AIR BAGS Oct 7, 2021
Incident date: Oct 7, 2021
Takata Recall. The contact owns a 2012 Chevrolet Silverado 2500. The contact received a recall notification for NHTSA Campaign Number: 21V051000 (Air Bags) however, the dealer informed the contact that the parts for the recall repair were not yet available. The contact stated that the manufacturer h... Read more
AIR BAGS Jan 28, 2021
Incident date: Jan 22, 2021
DASHBOARD IN THE TRUCK HAS TWO STRESS CRACKS ONE BY THE AIR BAG AND ANOTHER ONE ABOVE THE SPEEDOMETER. THAT DASHBOARD IS VERY POOR QUALITY AND SHOULD BE RECALLED BY GENERAL MOTORS.
ENGINE Sep 18, 2020
Incident date: Aug 14, 2020
EXHAUST GAS RECIRCULATION (EGR) COOLER BYPASS VALVE HAD TO BE REPLACED 60,000 MILES. THE CHECK ENGINE LIGHT CAME ON WHILE THE CAR WAS IN MOTION.
FUEL/PROPULSION SYSTEM Sep 13, 2020
Incident date: Sep 1, 2020
IN 2017 MY BOSCH CP4 FUEL PUMPED FAILED, MARK CHRISTOPHER REPLACED DUE TO RECALL. WHILE DRIVING 70 MPH ON THE FREEWAY ON SEPTEMBER 1, 2020 MY TRUCK COMPLETELY SHUT DOWN, HAD A COMPLETE LOSS OF POWER, AND POWER STEERING WAS LOST. HAD TO MAKE MY WAY TO SIDE OF FREEWAY AND CALL FOR A TOW. THIS WAS THE ... Read more
STRUCTURE May 27, 2020
Incident date: May 15, 2016
THE DASH BOARD ON MY SILVERADO IS CRACKED IN 4 DIFFERENT PLACES. TWO ON THE AIR BAG SIDE AND TWO ON THE DRIVERS SIDE. THEY HAVE BEEN GETTING WORSE WITH TIME. THEY SEEM TO JUST KEEP GROWING. *TR
UNKNOWN OR OTHER May 27, 2020
Incident date: May 15, 2016
THE DASH BOARD ON MY SILVERADO IS CRACKED IN 4 DIFFERENT PLACES. TWO ON THE AIR BAG SIDE AND TWO ON THE DRIVERS SIDE. THEY HAVE BEEN GETTING WORSE WITH TIME. THEY SEEM TO JUST KEEP GROWING. *TR
AIR BAGS May 27, 2020
Incident date: May 15, 2016
THE DASH BOARD ON MY SILVERADO IS CRACKED IN 4 DIFFERENT PLACES. TWO ON THE AIR BAG SIDE AND TWO ON THE DRIVERS SIDE. THEY HAVE BEEN GETTING WORSE WITH TIME. THEY SEEM TO JUST KEEP GROWING. *TR
UNKNOWN OR OTHER Nov 13, 2018
Incident date: Nov 18, 2014
CRACKED DASHBOARD
AIR BAGS Oct 16, 2018
Incident date: Sep 3, 2018
DASH IS CRACKED ABOVE PASSENGER SIDE AIR BAG, POTENTIALLY CAUSING HIGH VELOCITY PROJECTILE HAZARD IN THE EVENT OF AN AIRBAG DEPLOYMENT.
UNKNOWN OR OTHER Oct 16, 2018
Incident date: Sep 3, 2018
DASH IS CRACKED ABOVE PASSENGER SIDE AIR BAG, POTENTIALLY CAUSING HIGH VELOCITY PROJECTILE HAZARD IN THE EVENT OF AN AIRBAG DEPLOYMENT.
ENGINE Oct 5, 2018
Incident date: Jan 15, 2018
TL* THE CONTACT OWNS A 2012 CHEVROLET SILVERADO 2500HD. WHILE DRIVING 55 MPH, THE CHECK ENGINE INDICATOR ILLUMINATED AND REMAINED LIT. THE VEHICLE WAS TAKEN TO JOHN L SULLIVAN CHEVROLET (350 AUTOMALL DR, ROSEVILLE, CA 95661, 916-782-1243) WHERE IT WAS DIAGNOSED THAT THE NITROGEN OXIDE SENSORS FAILED... Read more
WHEELS Sep 8, 2018
Incident date: Sep 1, 2018
GOODYEAR WRANGLER 260-60R20" 2ND TIRE TO HAVE BROKEN BELTS CAUSING EXTREME VIBRATIO, THE ENTIRE FRONT END SHACKS VILANTLY WHEN APPLYING BRAKES TRYING TO STOP HAD TO HAVE REPLACED. DRIVING ON US 58 WEST WITH NO SHOULDER TO PULL OFF HIGHWAY
UNKNOWN OR OTHER Jan 30, 2018
Incident date: Jun 15, 2016
THE TOP OF THE DASH IS CRACKED ABOVE THE INSTRUMENT PANEL. NOT SURE WHEN OR HOW IT HAPPENED. THIS IS THE SAME THING I'VE SEEN HAPPEN TO MANY OTHER GM TRUCKS AND SUVS.
ENGINE Sep 12, 2017
Incident date: Jul 6, 2017
VEHICLE WOULD NOT START WHEN WARMED UP AFTER SHUTTING OFF.
FUEL/PROPULSION SYSTEM Sep 12, 2017
Incident date: Jul 6, 2017
VEHICLE WOULD NOT START WHEN WARMED UP AFTER SHUTTING OFF.
AIR BAGS Aug 9, 2017
Incident date: Jan 6, 2016
DASHBOARD CRACKING AND SHATTERING WHICH COULD IN TURN CAUSE AN ACCIDENT OR DAMAGE TO THE DEPLOYMENT OF THE AIRBAG. TERRIBLE CRAFTSMANSHIP.
FUEL/PROPULSION SYSTEM Aug 3, 2017
Incident date: Jul 31, 2017
BOSCH CP4.2 FUEL PUMP MALFUNCTIONED AND CONTAMINATED THE ENTIRE FUEL AND INJECTION SYSTEM WITH METAL SHAVINGS. THE TRUCK ENGINE STOPPED WHILE TRAVELING AT 50 MPH ON A CITY STREET AND LEFT ME WITH NO POWER STEERING. THE ENTIRE FUEL SYSTEM NEEDS TO NOW BE REPLACED AND NOT COVERED BY THE MANUFACTURER. ... Read more
UNKNOWN OR OTHER Jul 10, 2017
Incident date: Mar 15, 2015
I NOTICED A CRACK IN MY DASHBOARD ON THE PASSENGER SIDE AT THE FRONT LEFT CORNER OF WHERE MY AIRBAG IS IN MY 2012 SILVERADO 2500HD LTZ. I DID RESEARCH ON THIS PROBLEM ONLY TO FIND OUT THERE ARE THOUSANDS OF OTHERS WITH THIS ISSUE! IT'S NOT FROM USING ANY CLEANING PRODUCTS. IT'S A MANUFACTURER DEFECT... Read more
UNKNOWN OR OTHER Apr 25, 2017
Incident date: Apr 24, 2017
SHIFTER CABLE CAME OFF THE LINKAGE
STEERING Apr 25, 2017
Incident date: Apr 24, 2017
SHIFTER CABLE CAME OFF THE LINKAGE
TIRES Apr 17, 2017
Incident date: Apr 16, 2017
TL* THE CONTACT OWNS A 2012 CHEVROLET SILVERADO 2500 EQUIPPED WITH REPLACEMENT MICKEY THOMPSON TIRES AND TIRE SIZE: 275/60R20. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 70 MPH, THE FRONT DRIVER SIDE TIRE BLEW OUT. THE CONTACT DRAGGED 9 OF THE POLES THAT HOLD THE MEDIUM RETAINING CABLES ... Read more
Crash
FUEL/PROPULSION SYSTEM Dec 19, 2016
Incident date: Nov 23, 2016
TL* THE CONTACT OWNS A 2012 CHEVROLET SILVERADO 2500. WHILE DRIVING 10 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THERE WAS METAL CONTAMINATION IN THE FUEL SYSTEM DUE TO A FUEL PUMP FRACTURING IN THE FUEL TANK. THE VEH... Read more
ELECTRONIC STABILITY CONTROL (ESC) Dec 6, 2016
Incident date: Nov 5, 2016
WHILE DRIVING DOWN HIGHWAY AT 70 MPH, STABILITRAC LIGHT COMES ON AND TRUCK RAPIDLY GRABS TO THE RIGHT AND SUDDENLY YOU ARE ON THE SHOULDER FIGHTING TO GET BACK ON ROAD, TRUCK ALSO STARTS TO DECELERATE AND HARD TO ACCELERATE. *TR
VEHICLE SPEED CONTROL Dec 6, 2016
Incident date: Nov 5, 2016
WHILE DRIVING DOWN HIGHWAY AT 70 MPH, STABILITRAC LIGHT COMES ON AND TRUCK RAPIDLY GRABS TO THE RIGHT AND SUDDENLY YOU ARE ON THE SHOULDER FIGHTING TO GET BACK ON ROAD, TRUCK ALSO STARTS TO DECELERATE AND HARD TO ACCELERATE. *TR
STRUCTURE:BODY Sep 11, 2016
Incident date: Mar 8, 2016
PASSENGER SIDE DASH, ON LEFT ENGINE COMPARTMENT SIDE HAS CRACKED FROM THE AIRBAG COMPARTMENT TO THE DEFROST AIR DUCT. THE CONCERNS ARE 1) IMPAIRED/FAILURE OF PASSENGER AIRBAG IN CRASH, 2) EXPOSURE TO SHARP DASH CRACKS WHICH COULD INCREASE INJURY IN A CRASH, 3) SAFETY OF OCCUPANTS INADVERTENTLY BEIN... Read more
POWER TRAIN Sep 11, 2016
Incident date: Apr 5, 2013
SEVERAL PROBLEMS.. MULTIPLE FAILURES OF "GLOW PLUGS" (KNOWN GM PROBLEM) AND NOX EXHAUST SENSORS, HIGH DEF USE, UNUSUAL "BUILDUP" IN THE EXHAUST FILTER REQUIRING MANY DEALER VISITS, DOWNTIME, REPAIR COSTS AND EXTREMELY POOR FUEL MILEAGE. GLOW PLUGS OFTEN FAIL AT INITIAL START WHEN SYSTEM IS "COLD".. ... Read more
ENGINE Sep 11, 2016
Incident date: Apr 5, 2013
SEVERAL PROBLEMS.. MULTIPLE FAILURES OF "GLOW PLUGS" (KNOWN GM PROBLEM) AND NOX EXHAUST SENSORS, HIGH DEF USE, UNUSUAL "BUILDUP" IN THE EXHAUST FILTER REQUIRING MANY DEALER VISITS, DOWNTIME, REPAIR COSTS AND EXTREMELY POOR FUEL MILEAGE. GLOW PLUGS OFTEN FAIL AT INITIAL START WHEN SYSTEM IS "COLD".. ... Read more
SEATS Aug 18, 2016
Incident date: Feb 1, 2015
THE PASSENGER FRONT SEAT IS LEAKING A FLUID AND EACH TIME WE RIDE IN IT IT MAKES US SICK. WE HAVE TO TRAVEL WITH THE WINDOWS DOWN EVEN IN THE RAIN.

Showing 50 of 70 complaints.

NHTSA Safety Ratings, 2012 CHEVROLET SILVERADO 2500

2012 Chevrolet Silverado 2500 PU/CC RWD W/ SAB

CategoryRating
Overall Rating 4 / 5 ★★★★☆
Frontal Crash 3 / 5 ★★★☆☆
Frontal Crash, Driver 3 / 5 ★★★☆☆
Frontal Crash, Passenger 3 / 5 ★★★☆☆
Side Crash 5 / 5 ★★★★★
Side Crash, Driver 5 / 5 ★★★★★
Side Crash, Passenger 5 / 5 ★★★★★
Rollover 3 / 5 ★★★☆☆
Rollover Risk 20.4%

Safety Technology

FeatureStatus
Electronic Stability ControlStandard
Forward Collision WarningNo
Lane Departure WarningNo

Source: NHTSA 5-Star Safety Ratings Program. Ratings are based on crash tests conducted by the National Highway Traffic Safety Administration.

Technical Service Bulletins, 2012 CHEVROLET SILVERADO 2500

2,300 manufacturer communications from 1382 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

ComponentBulletins
350000 EQUIPMENT330
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL234
110000 ELECTRICAL SYSTEM189
060000 ENGINE AND ENGINE COOLING126
060000 ENGINE (PWS)119
356000 EQUIPMENT ADAPTIVE/MOBILITY90
100000 POWER TRAIN83
070000 FUEL SYSTEM, GASOLINE72
00-03-10-006P Apr 18, 2024
200000 WHEELS
This service bulletin provides information for dealers/technicians on Tire Radial Force Variation (RFV).
20-NA-132 Apr 10, 2024
350000 EQUIPMENT
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
20-NA-132 Apr 10, 2024
110000 ELECTRICAL SYSTEM
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
17-NA-052 Apr 8, 2024
350000 EQUIPMENT
This bulletin updates the position of General Motors on refinishing aluminum wheels. GM has determined that wheel refinishing under warranty will no longer be performed.
17-NA-052 Apr 8, 2024
200000 WHEELS
This bulletin updates the position of General Motors on refinishing aluminum wheels. GM has determined that wheel refinishing under warranty will no longer be performed.
18-NA-094 Apr 5, 2024
140000 AIR BAGS
This service bulletin provides information on Takata Air Bag Courtesy Transportation Reimbursement Program - Applicable to GM Recalls listed in bulletin.
10-08-45-001H Mar 28, 2024
110000 ELECTRICAL SYSTEM
This bulletin provides information for electrical ground repairs using new General Motors replacement fasteners with conductive finish.
20-NA-132 Mar 26, 2024
110000 ELECTRICAL SYSTEM
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
20-NA-132 Mar 26, 2024
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
20-NA-132 Mar 26, 2024
350000 EQUIPMENT
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
20-NA-132 Mar 26, 2024
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
20-NA-132 Mar 26, 2024
118000 ELECTRICAL SYSTEM:SOFTWARE
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
23-NA-103 Mar 21, 2024
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This service bulletin provides information on submitting quality Photos of Various Vehicle Concerns to the GM Technical Assistance Center (TAC).
16-NA-383 Mar 13, 2024
060000 ENGINE AND ENGINE COOLING
This technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels shou
07-00-89-037S Mar 11, 2024
350000 EQUIPMENT
This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
11-00-89-005X Mar 10, 2024
350000 EQUIPMENT
This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).
PIP5596A Mar 4, 2024
030000 BRAKES (PWS)
This Preliminary information communicates that when removing the fuel line jumper hose care should be taken to be sure the line is reinstalled correctly to avoid a no/low fuel pressure situation.
PIP5596A Mar 4, 2024
070000 FUEL SYSTEM, GASOLINE
This Preliminary information communicates that when removing the fuel line jumper hose care should be taken to be sure the line is reinstalled correctly to avoid a no/low fuel pressure situation.
17-NA-073 Mar 1, 2024
980000 UNKNOWN OR OTHER
This warranty administration bulletin provides information regarding the field action courtesy transportation policy.
18-NA-094 Feb 26, 2024
140000 AIR BAGS
This service bulletin provides information on Takata Air Bag Completion Rate Improvement Program - Applicable to GM Recalls 14491, 14735,15040, 15041, 15043,15044, 15045, 15046, 15406,15438, 15442, 15815, 15816,15817, 15818, 15826, 17009, 1
22-NA-074 Feb 22, 2024
060000 ENGINE AND ENGINE COOLING
This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.
PIT4322P Feb 21, 2024
251000 ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC)
This Preliminary Information communication provides information to the technician about vehicles that have an unwanted Stability Activation and/or a Service Stability message on the Driver Information Center. Technician may find a Diagnosti
19-NA-044 Feb 7, 2024
063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
This service bulletin provides information on the cold start control system in DI engines to reduce cold start emissions and improve fuel economy.
19-NA-044 Feb 7, 2024
070000 FUEL SYSTEM, GASOLINE
This service bulletin provides information on the cold start control system in DI engines to reduce cold start emissions and improve fuel economy.
16-NA-222 Feb 7, 2024
060000 ENGINE AND ENGINE COOLING
This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations.
PIT4506G Feb 2, 2024
190000 TIRES
This Preliminary Information communication provides information to the technician that some owners of Heavy Duty Trucks and Utilities may ask if they can lower their tire pressures. Tire pressures being set to the "Tire and Loading Label" w
16-NA-338 Feb 2, 2024
060000 ENGINE AND ENGINE COOLING
This Warranty Admin service bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle
16-NA-338 Feb 2, 2024
100000 POWER TRAIN
This Warranty Admin service bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle
PI0281K Jan 18, 2024
160000 STRUCTURE
This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.
18-NA-099 Jan 16, 2024
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.
PIP5601B Jan 12, 2024
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This Preliminary Information communication provides information to the technician about vibration complaints that are one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Di
02-08-42-001J Jan 12, 2024
120000 EXTERIOR LIGHTING
This informational bulletin provides information for dealers/technicians on Headlamp, Tail Lamp, License Lamp or Fog/Driving Lamp Damage.
PI1394B Jan 12, 2024
060000 ENGINE AND ENGINE COOLING
This PI bulletin advises the technician on the proper way to install the pistons in an engine.
PI1394B Jan 12, 2024
100000 POWER TRAIN
This PI bulletin advises the technician on the proper way to install the pistons in an engine.
PIT5161K Jan 10, 2024
071000 FUEL SYSTEM, GASOLINE:STORAGE
This Preliminary Information communication provides information to the technician about vehicles that may have a bump feel or clunk noise at a stop or on launch. Dealer should communicate to the customer this condition is a normal operating
PI0592I Jan 8, 2024
110000 ELECTRICAL SYSTEM
This preliminary information (PI) provides information om Service Programming System (SPS) Error Codes (E4398, E4399, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491 or E6961).
PIT5074P Dec 18, 2023
350000 EQUIPMENT
This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking
23-NA-224 Dec 18, 2023
100000 POWER TRAIN
This bulletin advises the technician that the 6L50 (MYB), 6L80 (MYC) and 6L90 (MYD) Transmission Oil Filter and Seal Kit part number 24236933 is currently transitioning from a kit to the filter (24236517) and seal (24225347) being sold indi
PIT5962A Dec 15, 2023
980000 UNKNOWN OR OTHER
This Preliminary information communicates a GM part number for reflective high temperature heat or insulating tape when repairing wiring harnesses.
PIT5962A Dec 15, 2023
110220 ELECTRICAL SYSTEM:HAND HEATER:WIRING HARNESS
This Preliminary information communicates a GM part number for reflective high temperature heat or insulating tape when repairing wiring harnesses.
23-NA-219 Dec 12, 2023
350000 EQUIPMENT
This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.
23-NA-219 Dec 12, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.
20-NA-132 Dec 8, 2023
350000 EQUIPMENT
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
20-NA-132 Dec 8, 2023
110000 ELECTRICAL SYSTEM
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
20-NA-132 Dec 8, 2023
060000 ENGINE AND ENGINE COOLING
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
PIT5214F Nov 14, 2023
020000 SUSPENSION
This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customer?s vehicles that exhibit vibration conditions without utilizing the
03-00-91-001I Nov 6, 2023
010000 STEERING
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.
03-00-91-001I Nov 6, 2023
020000 SUSPENSION
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.
03-00-91-001I Nov 6, 2023
060000 ENGINE AND ENGINE COOLING
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.
03-00-91-001I Nov 6, 2023
100000 POWER TRAIN
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.
03-00-91-001I Nov 6, 2023
200000 WHEELS
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.
20-NA-159 Oct 30, 2023
200000 WHEELS
This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only).
05-00-89-029F Oct 11, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This service bulletin provides information on General Motors Dealership Critical Equipment Requirements and Recommendations.
01-06-01-011O Oct 6, 2023
060000 ENGINE AND ENGINE COOLING
This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
17-NA-170 Oct 6, 2023
200000 WHEELS
This service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all repairs requiring balance and Road Force measurement.
20-NA-159 Sep 28, 2023
190000 TIRES
This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only).
20-NA-159 Sep 28, 2023
200000 WHEELS
This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only).
10-00-89-006J Sep 26, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada Only).
02-00-89-002W Sep 26, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. and Canada Dealers Only).
PIT5099G Sep 26, 2023
138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have hi
07-08-49-020R Sep 21, 2023
117100 ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER
This informational bulletin provides information for the IPC odometer programming method quick reference guide.
07-08-49-020R Sep 21, 2023
350000 EQUIPMENT
This informational bulletin provides information for the IPC odometer programming method quick reference guide.
07-08-49-020R Sep 21, 2023
110000 ELECTRICAL SYSTEM
This informational bulletin provides information for the IPC odometer programming method quick reference guide.
17-NA-157 Sep 8, 2023
060000 ENGINE AND ENGINE COOLING
This service bulletin explains the difference in oil filters for gas engines with new oil pump control systems and the possibilities of what may happen using the incorrect filter.
18-NA-306 Sep 1, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This Warranty Administration service bulletin provides information for dealers/Service advisors on when and how to submit a Pre-Repair Authorization (PRA).
PIP4112T Sep 1, 2023
060000 ENGINE AND ENGINE COOLING
This Preliminary Information communication provides information to the technician of a complaint of a sag or hesitation when accelerating. The concern is present when coasting at low speeds of less than 15 miles per hour and then aggressive
PIP4112T Sep 1, 2023
100000 POWER TRAIN
This Preliminary Information communication provides information to the technician of a complaint of a sag or hesitation when accelerating. The concern is present when coasting at low speeds of less than 15 miles per hour and then aggressive
23-NA-153 Sep 1, 2023
060000 ENGINE AND ENGINE COOLING
The service bulletin advises the tech of a normal transmission shift condition and the delay in throttle response when the throttle plate is opened rapidly and advises the customer that it is normal for the delay.
23-NA-153 Sep 1, 2023
100000 POWER TRAIN
The service bulletin advises the tech of a normal transmission shift condition and the delay in throttle response when the throttle plate is opened rapidly and advises the customer that it is normal for the delay.
18-NA-073 Aug 24, 2023
060000 ENGINE AND ENGINE COOLING
This service bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.
18-NA-306 Aug 18, 2023
350000 EQUIPMENT
This Warranty Administration service bulletin provides information for dealers/Service advisors on when and how to submit a Pre-Repair Authorization (PRA).
23-NA-144 Aug 18, 2023
030000 BRAKES (PWS)
This technical bulletin provides information and a solution to a condition of Brake Pedal Moves or Self Applies at Full Turns.
09-00-89-016H Aug 15, 2023
350000 EQUIPMENT
This Warranty Administration bulletin provides information on the proper use of the labor operation 0600014.
16-NA-222 Aug 10, 2023
060000 ENGINE AND ENGINE COOLING
This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations.
16-NA-222 Aug 10, 2023
110000 ELECTRICAL SYSTEM
This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations.
PIP5628G Aug 10, 2023
060000 ENGINE (PWS)
This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
15-00-89-004F Aug 7, 2023
060000 ENGINE AND ENGINE COOLING
This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
15-00-89-004F Aug 7, 2023
100000 POWER TRAIN
This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
15-00-89-004F Aug 7, 2023
010000 STEERING
This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
15-00-89-004F Aug 7, 2023
020000 SUSPENSION
This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
04-06-04-051H Aug 1, 2023
070000 FUEL SYSTEM, GASOLINE
This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
04-06-04-051H Aug 1, 2023
060000 ENGINE AND ENGINE COOLING
This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
01-00-89-010R Aug 1, 2023
350000 EQUIPMENT
This service bulletin provides information on a guide to help reduce repeat visits for the same customer concern.
09-06-04-026X Jul 31, 2023
110000 ELECTRICAL SYSTEM
This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.
09-06-04-026X Jul 31, 2023
060000 ENGINE AND ENGINE COOLING
This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.
03-06-01-023G Jul 31, 2023
060000 ENGINE AND ENGINE COOLING
This service bulletin explains how to measure for oil consumption and possible reasons for loss of oil.
17-NA-066 Jul 21, 2023
103000 POWER TRAIN:AUTOMATIC TRANSMISSION
This service bulletin provides information for automatic transmission Oil Cooler Flush and flow test.
17-NA-066 Jul 21, 2023
100000 POWER TRAIN
This service bulletin provides information for automatic transmission Oil Cooler Flush and flow test.
PIP5358C Jul 18, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This Preliminary Information communication provides information to the technician about vehicles that have an unusual noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the
99-09-40-005I Jul 17, 2023
150000 SEAT BELTS
This service bulletin provides information on availability for a seat belt extender.
21-NA-026 Jul 17, 2023
350000 EQUIPMENT
This service bulletin provides information for dealers/technicians on accessory all-weather floor liners and flat mats warped or misshapen.
PIP4902R Jul 13, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to sen
01-06-01-011N Jun 30, 2023
060000 ENGINE AND ENGINE COOLING
This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
99-08-51-001F Jun 30, 2023
160000 STRUCTURE
This service bulletin provides information on Paintless Dent Repair Process.
13-08-116-001I Jun 29, 2023
110000 ELECTRICAL SYSTEM
The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
17-NA-066 Jun 29, 2023
100000 POWER TRAIN
This service bulletin provides information for automatic transmission Oil Cooler Flush and flow test.
16-NA-158 Jun 14, 2023
350000 EQUIPMENT
This service bulletin describes the U.S. Dealer Special Tool Loan Program process.
PIT4261J Jun 9, 2023
192000 TIRES:SIDEWALL
This Preliminary Information communication provides information to the technician about vehicles with tire sidewall irregularities. This is a visual condition that will not affect durability, reliability or performance of the tires. Dealer
23-NA-103 Jun 8, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This service bulletin provides information on submitting quality Photos of Various Vehicle Concerns to the GM Technical Assistance Center (TAC).
04-07-30-013E Jun 7, 2023
100000 POWER TRAIN
This service bulletin provides information to dealership personnel on automatic transmission shift and engine driveability concerns and/or MIL ON due to aftermarket oil bath air filter use.

Showing 100 of 2,300 bulletins.

NHTSA Safety Investigations, CHEVROLET SILVERADO 2500

Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.

PE04004 Opened: Jan 8, 2004 , Closed: Apr 30, 2004
PE, Closed , Model Year: 2000
HYDRAULIC PUMP SHAFT FAILURES
THE PRELIMINARY EVAULATION IS BEING UPGRADED.DURING THE EA ODI WILL LIMITITS INVESTIGATION TO ONLY THOSE VEHICLES EQUIPPED WITH A HYDRO-BOOST SYSTEM, WHICH PROVIDES POWER ASSIST TO THE BRAKING AND STEERING SYTEMS.VACCUUM BRAKE BOOSTER VEHICLES ARE EXCLUDED.ODI HASEXPANDED THE SCOPE OF THE EA TO INCL... Read more

CHEVROLET SILVERADO 2500 - All Years Overview

Complete safety history for the CHEVROLET SILVERADO 2500 across all model years (1997, 2026).

103 Total Recalls
5,008 Total Complaints
1 Investigations
266 Reported Crashes
136 Reported Fires
9 Reported Deaths

CHEVROLET SILVERADO 2500 - Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year Recalls Complaints
2026 2 7 View
2025 1 44 View
2024 4 208 View
2023 1 70 View
2022 3 129 View
2021 6 104 View
2020 10 139 View
2019 7 104 View
2018 5 70 View
2017 5 69 View
2016 5 157 View
2015 6 245 View
2014 2 52 View
2013 3 71 View
2012 (current) 3 70
2011 4 128 View
2010 5 27 View
2009 5 79 View
2008 4 226 View
2007 3 253 View
2006 1 218 View
2005 1 337 View
2004 2 431 View
2003 2 561 View
2002 3 408 View
2001 1 379 View
2000 3 156 View
1999 2 95 View
1998 2 82 View
1997 2 74 View
1996 0 2 View
1995 0 6 View
1994 0 7 View

Other CHEVROLET Models

Model Recalls Complaints
SUBURBAN 246 10,458 View
TAHOE 240 12,622 View
MALIBU 216 29,080 View
SILVERADO 1500 200 22,534 View
CORVETTE 187 6,308 View
CAMARO 179 4,298 View
SILVERADO 159 10,964 View
SILVERADO 3500 152 1,409 View