2013 CHEVROLET SILVERADO 2500

7 recalls — 50 complaints

21V054000 Feb 5, 2021
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
General Motors, LLC (GM) is recalling certain 2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP, and VI or "Zone A." Additionally GM is recalling certain 2011-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, Yukon XL and 2011-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AZ, AR, DE, DC, IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV or "Zone B." Additionally, GM is recalling certain 2010-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL and 2010-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Remedy: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 25, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed to 40 VIN owners on May 11, 2021. A second owner notification letter was mailed to all other owners on January 24, 2022. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328800.
1,778,128 vehicles affected
21V054000 Feb 5, 2021
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
General Motors, LLC (GM) is recalling certain 2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP, and VI or "Zone A." Additionally GM is recalling certain 2011-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, Yukon XL and 2011-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AZ, AR, DE, DC, IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV or "Zone B." Additionally, GM is recalling certain 2010-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL and 2010-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Remedy: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 25, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed to 40 VIN owners on May 11, 2021. A second owner notification letter was mailed to all other owners on January 24, 2022. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328800.
1,778,128 vehicles affected
21V054000 Feb 5, 2021
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
General Motors, LLC (GM) is recalling certain 2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP, and VI or "Zone A." Additionally GM is recalling certain 2011-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, Yukon XL and 2011-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AZ, AR, DE, DC, IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV or "Zone B." Additionally, GM is recalling certain 2010-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL and 2010-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Remedy: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 25, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed to 40 VIN owners on May 11, 2021. A second owner notification letter was mailed to all other owners on January 24, 2022. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328800.
1,778,128 vehicles affected
21V053000 Feb 5, 2021
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
General Motors, LLC (GM) is recalling certain 2013 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, GM is recalling certain 2010 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Additionally, GM is recalling certain 2009 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C."
Remedy: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 24, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on May 11, 2021. Owners may contact Cadillac customer service at 1-800-458-8006; Chevrolet customer service at 1-800-222-1020; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328790.
692,526 vehicles affected
21V053000 Feb 5, 2021
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
General Motors, LLC (GM) is recalling certain 2013 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, GM is recalling certain 2010 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Additionally, GM is recalling certain 2009 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C."
Remedy: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 24, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on May 11, 2021. Owners may contact Cadillac customer service at 1-800-458-8006; Chevrolet customer service at 1-800-222-1020; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328790.
692,526 vehicles affected
21V053000 Feb 5, 2021
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
General Motors, LLC (GM) is recalling certain 2013 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, GM is recalling certain 2010 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Additionally, GM is recalling certain 2009 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C."
Remedy: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 24, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on May 11, 2021. Owners may contact Cadillac customer service at 1-800-458-8006; Chevrolet customer service at 1-800-222-1020; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328790.
692,526 vehicles affected
18V267000 Apr 26, 2018
EQUIPMENT
General Motors LLC (GM) is recalling certain 2009-2014 Chevrolet Silverado HD and GMC Sierra HD, 2009 GMC Topkick 5000, 6000, 7000 and 8000 Series and Isuzu F Series, and 2009-2018 Chevrolet Express, and GMC Savana vehicles, equipped with certain Plastic-Handle Fire Extinguishers or Push Button 'Pindicator' Fire Extinguishers. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Remedy: GM will notify owners, instructing them to contact Kidde to get a replacement fire extinguisher, free of charge. The recall began June 11, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020, GMC customer service at 1-800-462-8782, and Isuzu customer service at 1-866-441-9638. GM's number for this recall is 18146.
6,154 vehicles affected
SEATS Oct 13, 2024
I believe all the dealership did was dust/armor all my air bag compartment door. It still has a 2013 takata air bag installed which was deployed somehow causing a can of axe body spray to explode which caused the dash, seat, and wiring including the compartment to burn/melt totaling my truck. I could have been killed if I was sitting their.
Fire 1 injured
ELECTRICAL SYSTEM Oct 13, 2024
I believe all the dealership did was dust/armor all my air bag compartment door. It still has a 2013 takata air bag installed which was deployed somehow causing a can of axe body spray to explode which caused the dash, seat, and wiring including the compartment to burn/melt totaling my truck. I could have been killed if I was sitting their.
Fire 1 injured
AIR BAGS Oct 13, 2024
I believe all the dealership did was dust/armor all my air bag compartment door. It still has a 2013 takata air bag installed which was deployed somehow causing a can of axe body spray to explode which caused the dash, seat, and wiring including the compartment to burn/melt totaling my truck. I could have been killed if I was sitting their.
Fire 1 injured
ENGINE Apr 18, 2024
oil cooler line failed . oil gushing out of engine. Both line bad. Having repaired at local shop. If engine malfunctioned in traffic -definitely could have been a safety issue ! never noticed small leak- line just let go- was a major leak- drained the oil pan. hope it didn' t damage engine.
UNKNOWN OR OTHER Oct 8, 2023
Rear frame rust/rotted out, primarily shock crossmembers, and spare tire rack.
POWER TRAIN Sep 2, 2023
Tcm went out while driving with loaded trailer locked trans in low gear
ELECTRICAL SYSTEM Jun 28, 2023
Tcm failed driving 60 down the highway, check engine light came on, stabiliatrack service light came on traction control tuned off all at the same time. Lost all communication to the transmission putting truck in limp mode going down the highway. Mechanic shop hooked up the scanner to the truck and couldn’t communicate with the tcm in anyway. All things happened at once while driving. There are no replacement parts to be found in the country. Please make this a recall keeping drivers safely off the side of highways and roads and possibly being hit by a car.
UNKNOWN OR OTHER Jun 6, 2023
The transmission control module shut down in the process of me driving. I could not even move my truck out of the highway. Had to have it towed. General Motors isn’t even producing this part even though thousands of people are having this same problem with trucks made from 2009 through 2015. This problem could prove to be deadly if the module goes out in heavy traffic.
ENGINE May 2, 2023
Driving on the interstate the truck starting. Message center displayed a fuel sys warning. The messages changed warning of speed limitations. The speed allowed wa# reduced every few miles. Eventually the engine would not run nor would it restart.
FUEL/PROPULSION SYSTEM May 2, 2023
Driving on the interstate the truck starting. Message center displayed a fuel sys warning. The messages changed warning of speed limitations. The speed allowed wa# reduced every few miles. Eventually the engine would not run nor would it restart.
ELECTRICAL SYSTEM Apr 13, 2023
TCM for Allision Transmission,went out .2013 Chevy 2500-65000 miles,Lights in dash came on truck would not pull 1/2 mile later.down the road.Truck is setting waiting for GM to get a TCM,none are availble.
POWER TRAIN Apr 13, 2023
TCM for Allision Transmission,went out .2013 Chevy 2500-65000 miles,Lights in dash came on truck would not pull 1/2 mile later.down the road.Truck is setting waiting for GM to get a TCM,none are availble.
SERVICE BRAKES Apr 7, 2023
The transmission control module is not communicating with the ECM and the braking system the stabilitrac and traction control are not working truck goes into “limp” mode while driving
UNKNOWN OR OTHER Apr 7, 2023
The transmission control module is not communicating with the ECM and the braking system the stabilitrac and traction control are not working truck goes into “limp” mode while driving
POWER TRAIN Apr 2, 2023
Transmission control module failure while driving, loss of communication. Sent into limp mode, lost speed and power while towing. Lost stability control and traction control. Faults are U0101 and P0880. Dangerous while going down the road. Research online shows part is backordered with no ETA. Multiple owners have similar failures currently. Used test TCM and verified failure. Issue is known with GM and has affected 09-2014 trucks. Also pi0310 bulletin. This needs to be a recall or extended coverage available.
FUEL SYSTEM, DIESEL Jun 9, 2022
The contact owns a 2013 Chevrolet Silverado 2500. The contact stated while driving 80 MPH, the vehicle stopped unintentionally without warning. The contact was able to shift the vehicle into neutral(N) and pull over to the side of the road. The vehicle was towed to the dealer to be diagnosed. The contact was informed that the CP4 high-pressure fuel injection pump needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and informed of the failure. The contact was informed that the manufacturer was aware of the failure however, there was no recall for the failure. The failure mileage was 130,000.
FUEL/PROPULSION SYSTEM Apr 25, 2022
Diesel Exhaust Poor Quality Warning false alarmed and began restricting vehicle speed thus limiting range the vehicle can travel to less than 250 miles and at speeds significantly lower than posted speed limits. Potentially leaving a motorist stranded or vehcile incapacitated when traveling distances greater than 250 miles from residence. 1st warning reduces speed to 65mph after 100 miles 2nd warning reduces speed to 55mph after 75 miles 3rd warning reduces speed to 4 mph after 75 miles The warning light has appeared on the vehicle on 3 separate occassions and never due to DEF being expired or old. On all three occasions vehicle was taken to local Chevrolet Service Department for repairs. First incident January 10th 2022 replaced 2 thermastats, Second incident February 9th 2022 added fresh fuel, Third incident April 1st 2022 replaced secondary NOX sensor. My safety is at risk if I were to use the vehicle to travel long distances, use the vehicle for towing or attempt to travel on the interstate. No assurances have been made by Chevrolet that repairs have truely fixed the issue as it continues to recur and each time I am being charged by dealership for different repairs. The issue has been reported to Chevrolet Customer Care whom have been difficult to communicate with, only agreed to re-imburse $41 of the over $2000 in repairs, and do not seem to care about my safety concerns.
FUEL/PROPULSION SYSTEM Nov 7, 2021
Metal shavings in my fuel system
ENGINE Aug 2, 2021
The contact owns a 2013 Chevrolet Silverado. The contact stated that the check engine warning light was illuminated. The contact took the vehicle to the local dealer and it was diagnosed with needing the smog sensor to be replaced. The vehicle was repaired however, the failure recurred. The manufacturer had been informed of the failure. The failure mileage was approximately 133,000.
SERVICE BRAKES May 27, 2021
Faulty brakes -master cylinder failed (so i am told) causing the calipers, rotors, pads heating up to the point of a significant amout of smoke coming from tires. Brakes stick and you are unable to control truck from the shaking, almost causing truck to go off the road.
UNKNOWN OR OTHER May 20, 2021
The plastic dash on my vehicle is cracking majorly. There is nothing GM is doing to fix this issue. However, if the cracking continues to get worse it could cause harm me the driver and passengers in the vehicle. GM should have to submit the formula in which was used to create this plastic dash because it is cracking from the sun.
FUEL/PROPULSION SYSTEM Apr 16, 2021
POOR QUALITY EXHAUST FLUID UNABLE TO DRIVE OVER 55MPH
STEERING Apr 1, 2021
WHILE DRIVING, BREAKS "STICK" CAUSING THE TO GET SO HOT THE SMOKE AND SMELL LIKE THEY ARE BURNING. THE TRUCK PULLS AND SHAKES SO AGGRESSIVELY YOU CAN BARELY STEER IT. I HAVE REACHED OUT TO THE DEALERSHIP AND WAS TOLD THERE IS NOTHING WRONG. INITIALLY, MY HUSBAND THOUGHT I WAS CRAZY BECAUSE HE WASNT WITH ME, BUT YESTERDAY HE WAS DRIVING AND THOUGHT WE HAD A COMPLETELY FLAT TIRE, AND COULD BARELY KEEP THE TRUCK ON THE ROAD.
SERVICE BRAKES Apr 1, 2021
WHILE DRIVING, BREAKS "STICK" CAUSING THE TO GET SO HOT THE SMOKE AND SMELL LIKE THEY ARE BURNING. THE TRUCK PULLS AND SHAKES SO AGGRESSIVELY YOU CAN BARELY STEER IT. I HAVE REACHED OUT TO THE DEALERSHIP AND WAS TOLD THERE IS NOTHING WRONG. INITIALLY, MY HUSBAND THOUGHT I WAS CRAZY BECAUSE HE WASNT WITH ME, BUT YESTERDAY HE WAS DRIVING AND THOUGHT WE HAD A COMPLETELY FLAT TIRE, AND COULD BARELY KEEP THE TRUCK ON THE ROAD.
SERVICE BRAKES Feb 23, 2021
TL* THE CONTACT OWNS A 2013 CHEVROLET SILVERADO 2500. THE CONTACT STATED THAT WHILE DRIVING 35 TO 40 MPH, THE BRAKE PEDAL WAS ENGAGED AND THE FRONT END OF THE VEHICLE VIBRATED AND SHOOK ABNORMALLY. ADDITIONALLY, THE STEERING WHEEL ALSO SHOOK ABNORMALLY. THE CONTACT REDUCED THE SPEED OF THE VEHICLE TO BRING THE VEHICLE UNDER CONTROL. THE CONTACT STATED THAT THE FAILURE RECURRED WHEN THE SPEED WAS INCREASED. THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS TAKEN TO GOOD CHEVROLET (325 SW 12TH ST, RENTON, WA 98057, (888) 379-1487) WHERE THE DEALER TEST DROVE THE VEHICLE, AND WAS ABLE DUPLICATE THE FAILURE. THE VEHICLE WAS DIAGNOSED AND THE CONTACT WAS INFORMED THAT THE DRIVER'S AND PASSENGER'S SIDE FRONT BRAKE PADS, CALIPERS, AND ROTORS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE DEALER MENTIONED THAT THE FRONT CALIPERS WERE NOT RESPONDED DUE TO A FAILURE WITH THE ABS SYSTEM. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 25,000. *BF
UNKNOWN OR OTHER Nov 23, 2020
THE DASH IS CRACKING ABOVE THE INSTRUMENT CLUSTER AND AT THE TOP LEFT OF THE AIRBAG.
ELECTRICAL SYSTEM Aug 16, 2020
SPORATIC FAILURE OF THE FUEL PUMP CAUSING THE TRUCK TO NOT START OR TO STALL WHILE BEING DRIVEN. ISSUE HAPPENED BOTH WHEN STATIONARY AND WHILE IN MOTION. VEHICLE HAD TO BE TOWED TO THE DEALERSHIP. DEALERSHIP DIAGNOSTICS DETERMINED FUSE BLOCK FAILURE. WAS INFORMED BY THE DEALERSHIP THAT THE FUSE BLOCK FAILURE IS COMMON, SO MUCH SO THAT THEY STOCK THE REPLACEMENTS. FORTUNATELY I WAS NOT ON THE HIGHWAY TOWING MY TRAILER WHEN THE LAST INCIDENT HAPPENED. IF I HAD BEEN ON THE HIGHWAY TOWING, IT COULD HAVE BEEN CATASTROPHIC SINCE THERE WOULD HAVE BEEN A LOSS OF POWER STEERING AND BRAKING. THE TRUCK ONLY HAD 11,612 MILES ON IT AT THE LAST INSTANCE.
EXTERIOR LIGHTING Jul 13, 2020
LOSS OF REAR LIGHTS TRAVELING DOWN HIGHWAY. LOSS LEFT REAR TAIL AND TURN SIGNAL TIGHT SIDE LOSS OF BRAKE LIGHT. THIS HAPPENED ON 6/08/20 6/20/20 LOST ALL REAR LIGHTS.
FUEL/PROPULSION SYSTEM Jun 24, 2020
WHILE DRIVING ON THE HIGHWAY I STARTED TO LOSE POWER AND SO WHEN I PULLED INTO THE AIRPORT PARKING LOT MY TRUCK STALLED WHILE I WAS STILL IN DRIVE. I TRIED TO RESTART THE TRUCK HOWEVER IT WOULD NOT CRANK OVER SO I HAD TO CONTACT A TOW COMPANY. WHAT I FOUND OUT WAS THAT IT WAS THE HIGH PRESSURE FUEL PUMP THAT WENT OUT CAUSING SEVERE DAMAGE TO MY FUEL SYSTEM BY SENDING METAL SHAVINGS INTO ALL OF MY FUEL SYSTEM TO INCLUDE MY GAS TANK. GM HAD A CLASS ACTION SUIT FOR THIS YEAR OF TRUCK FOR THIS ISSUE AT HAND AND I AM WONDERING WHY THEY NEVER INITIATED A SAFETY RECALL ON THIS DEFECTIVE PART? I COULD HAVE BEEN STRANDED SOMEWHERE ON THE HIGHWAY AND I HAVE A FAMILY WITH THREE KIDS WHICH COLD HAVE MADE IT WORSE IF THEY WERE WITH ME ON A TRIP. THIS IS A SAFETY ISSUE IN MY EYES AND IF GM KNEW ABOUT THIS HAPPENING WHY HAVE THEY NOT FIXED IT NOW I AM BEING CHARGED $8900.00 FOR REPAIRS WHEN THEY KNEW THIS WAS AN ISSUE. IF I WOULD HAVE BEEN ON THE HIGHWAY THIS COULD OF BEEN CATASTROPHIC TO NOT ONLY ME HOWEVER TO THE PUBLIC TRAVELING ON THAT SAME HIGHWAY. I HAVE ALL THE TSB'S AND INTERNET RESEARCH ON THE LAWSUIT FILED BUT CANNOT UPLOAD.
STRUCTURE Jun 23, 2020
I NOTICED PARTS OF RUST WERE FALLING OFF THE UNDERCARRIAGE IN MY GARAGE AND THE UNDERCARRIAGE IS RUSTED BADLY. *TR
UNKNOWN OR OTHER Jun 23, 2020
I NOTICED PARTS OF RUST WERE FALLING OFF THE UNDERCARRIAGE IN MY GARAGE AND THE UNDERCARRIAGE IS RUSTED BADLY. *TR
ELECTRICAL SYSTEM Feb 19, 2020
JUST BOUGHT TRUCK FROM WYLER CHEVROLET, 1 OWNER TRADE IN. ONLY 67000 MILES. HAVE ONLY DROVE 2000 MILES IN 6 MONTHS. I PARKED IN DRIVEWAY AFTER WORK AT 6 PM, HAD FREEZING RAIN THAT NIGHT. NEXT MORNING TRUCK TURNS OVER FINE BUT DON'T START. HAS OVER 1/2 TANK OF GAS. IT SMELLED LIKE BURNING HAIRDRYER. HAVE EXTENDED WARRANTY ON TRUCK, HAD TOWED TO WYLER CHEVROLET IN SPRINGFIELD OHIO.THEY FOUND THE FUSE FOR THE FUEL PUMP WAS BLOWN/BURNT/MELTED. THEY TELL ME THIS ISN'T COVERED BY WARRANTY FUEL SYSTEMS. AFTER ALL THE FUEL PUMP RECALLS FOR THESE 2013 CHEVYS, MY TRUCK MUST HAVE SOMETHING NEEDING REPAIRED ALSO. IF THIS SHORTED OUT AND CAUGHT FIRE WHILE MY FAMILY IS IN THIS TRUCK THIS WILL BE SUCH A BAD SITUATION. IT HAS BEEN SITTING AT DEALERSHIP WAITING FOR GM PAC INSPECTION FOR REPAIR. PLEASE ASSIST
ENGINE Jan 13, 2020
WE HAVE HAD TWO SETS OF FUEL INJECTORS REPLACED AND A FUEL SENSOR PUT IN. JUST TURNED 83000 MILES AND NOW THE CODE P11DB IS SHOWING WHICH IS THE NOX SENSOR, NOT COVERED BY WARRANTY EVEN WITH ALL THE FUEL SYSTEM ISSUES WE'VE HAD.
FUEL/PROPULSION SYSTEM Jan 13, 2020
WE HAVE HAD TWO SETS OF FUEL INJECTORS REPLACED AND A FUEL SENSOR PUT IN. JUST TURNED 83000 MILES AND NOW THE CODE P11DB IS SHOWING WHICH IS THE NOX SENSOR, NOT COVERED BY WARRANTY EVEN WITH ALL THE FUEL SYSTEM ISSUES WE'VE HAD.
UNKNOWN OR OTHER Jan 4, 2020
SPECIAL COVERAGE ADJUSTMENT 29400 DIESEL EMISSION FLUID TANK RESERVOIR WAS CREATED. NHTSA ID NUMBER:10135147 SPECIAL COVERAGE EXTENDS TO 2013 SILVERADO 3500 MODEL, BUT NOT 2013 SILVERADO 2500 PER THE DEALER. I OWN THE 2500 WHICH IS CURRENTLY SUFFERING FROM OBD ERROR CODE P20B9. SAME CODE APPLIES TO 3500 FROM WHAT I'VE READ. THIS ERROR OCCURRED WHILE DRIVING ON THE HIGHWAY. I WAS NOTIFIED BY THE DASH THAT I HAD 100 MILES BEFORE LIMITED POWER AND SPEED WOULD BE APPLIED. FORTUNATELY I WAS 40 MILES FROM HOME. BOTH TRUCKS ARE THE SAME OTHER THAN THE 3500 HAS DUAL WHEELS ("DULLY") AND LARGER REAR AXELS FROM WHAT I WAS TOLD AT THE DEALER. OTHER SYSTEMS, INCLUDING THE DIESEL-EMISSION-REDUCTION FLUID SYSTEM (DEF). BOTH MODELS APPEAR TO HAVE THE SAME SYSTEM INCLUDING THE TANK RESERVOIR AND COMPONENTS. IN FACT WHEN YOU ORDER REPLACEMENT PARTS FOR THIS ISSUE, INCREASED DEF TANK-HEATER RESISTANCE, THE PART BEING REPLACED IS THE SAME BE IT A 3500 OR 2500. CURIOUS WHY THE 3500 MODEL IS COVERED UNDER THE SPECIAL COVERAGE AND THE 2500 IS NOT? WHY 2013 2500 NOT ON LIST OF (14) PRODUCTS, IF IT'S THE SAME AS 2013 3500 WHEN BOTH MODELS: -GET THE SAME OBD CODE: P20B9 - REPLACEMENT PART (23379348) FOR 2500 PER DEALER IS FOUND ON THE NHTSA'S SPECIAL COVERAGE LIST - REPLACEMENT PART PER DEALER (23379348) IS THE SAME FOR 3500 AND 2500 PER GM SITE AND ROCKAUTO.COM THANK YOU IN ADVANCE, FIDEL
STRUCTURE:BODY Dec 1, 2019
EXTREME CORROSION OBSERVED IN THE FRAME. FRAME PEELING AT THE POINT OF PARTS BROKEN.
UNKNOWN OR OTHER Jul 25, 2019
CRACKED DASH NEAR PASSENGER AIR BAG
SERVICE BRAKES Jul 10, 2019
APPROXIMATELY 30 MILES AFTER REPLACEMENT OF BRAKE PADS ON FRONT AXLE, THE FRONT PASSENGER BRAKE LOCKED UP WHILE IN MOTION CAUSING EXCESSIVE HEAT BUILD UP AND SMOKE. WAS TOWED TO A SHOP AND THE CALIPER REPLACED. PROBLEM WENT AWAY TEMPORARILY. A FEW MONTHS LATER THE FRONT DRIVER SIDE BRAKE LOCKED UP WHILE IN MOTION CAUSING EXCESSIVE HEAT BUILD UP AND SMOKE. BOTH TIMES IT NEARLY CAUSE THE VEHICLE TO PULL ITSELF OFF THE ROAD OR INTO ON-COMING TRAFFIC. THE SECOND LOCK UP HAD TO HAVE THE CALIPER AND RUBBER BRAKE LINE REPLACED. THE SECOND WAS REPAIRED AT A CHEVY DEALER.
ELECTRONIC STABILITY CONTROL (ESC) Mar 19, 2019
SERVICE STABILITRAC KEEPS COMING ON AND SOMETIMES WHEN IT COMES ON IT FLASHES AND EVERY TIME IT FLASHES IT APPLIES THE RIGHT FRONT BRAKE PULLING THE TRUCK TO THE RIGHT. WHEN YOU GO TO SLOW DOWN TO PULL OVER THE ANTI LOCK BRAKES TURN ON UNTIL YOU ARE ALMOST COMPLETELY STOPPED AND ONCE THE STABILITRAC LIGHT COMES ON STEADY AND STOPS FLASHING IT WILL NOT DO IT ANY MORE UNTIL YOU TURN THE TRUCK OFF AND RESET IT. IT MAINLY DOES IT ON THE HIGHWAY AT HIGHER SPEEDS BUT IT HAS DONE IT IN TOWN ALSO. NO PATTERN TO WHEN IT DOES IT SOMETIMES I MAY DRIVE 100 MILES BEFORE IT DOES IT AND SOMETIMES IT COMES ON AS SOON AS I CUT THE TRUCK ON AND TAKE OFF. IT HAS COME ON WHEN STOPPED AND FOOT ON BRAKE GETTING READY TO LEAVE. HAVE HAD IT TO THE DEALER TO BE FIXED BUT SO FAR THEY HAVE NOT BEEN ABLE TO FIGURE OUT EXACTLY WHAT IS THE PROBLEM
STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS Jan 24, 2019
TL* THE CONTACT OWNS A 2013 CHEVROLET SILVERADO 2500. THE CONTACT STATED THAT THE DRIVER'S DOOR WAS FRACTURED AT THE HINGE. THE FRONT PASSENGER DOOR WAS ALSO FRACTURED AT THE HINGE AND BECAME DETACHED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO BOB ROBINSON CHEVROLET (155 ROBINSON DR, TRIADELPHIA, WV 26059, 304-233-8000), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 9-I4954914894. THE FAILURE MILEAGE WAS 40,000. THE VIN WAS UNKNOWN.
STRUCTURE:BODY Dec 17, 2018
GOT INTO TRUCK, CLOSED DRIVER SIDE DOOR AND CRACK STARTED IN DASH ABOVE INSTRUMENT CLUSTER
SERVICE BRAKES Dec 17, 2018
2013 CHEVROLET SILVERADO 2500. CONSUMER WRITES IN REGARDS TO DEFECTIVE ABS. *LD *JS
UNKNOWN OR OTHER Nov 5, 2018
WAS COMING TO A STOP AND HITCH PULLED LOOSE AND FOLDED UNDER TRUCK
WHEELS Oct 31, 2018
AT APPROXIMATELY 42,000 MILES, WHILE TRAVELING AT 65 MILES PER HOUR ON AN INTERSTATE HIGHWAY, ONE GOODYEAR WRANGKER SR-A (265/65R20 LR E) TIRE SLIPPED A BELT PRODUCING AN EXTREMELY ROUGH RIDE AND POTENTIAL OF CATASTROPHIC FAILURE. SPARE TIRE WAS USED TO REPLACE FAULTY TIRE. WITHIN ANOTHER 100 MILES, A SECOND TIRE DISPLAYED THE SAME FAILURE.
ELECTRICAL SYSTEM Sep 17, 2018
TL* THE CONTACT OWNS A 2013 CHEVROLET SILVERADO 2500. WHILE DRIVING VARIOUS SPEEDS, THE MAIN OPERATION SYSTEM, CALIBRATION, SPEEDOMETER, AND START PRODUCTION WERE AFFECTED BY CYBERHACKING. AS A RESULT, THE CONTACT STATED THAT THERE WAS A COMPLETE LOSS OF BRAKE FUNCTIONALITY AND AN ERRONEOUS SPEEDOMETER READING ON MORE THAN ONE OCCASION. BENTLEY BUICK GMC (2120 DRAKE AVENUE, HUNTSVILLE, ALABAMA, (256) 415-6513) RESET THE VEHICLE WITH NEW CALIBRATIONS AND ENHANCED THE ENGINE OIL LIFE MONITOR TO MORE ACCURATELY IDENTIFY THE REQUIRED OIL CHANGE INTERVAL, WHICH PRODUCED DIAGNOSTIC TROUBLE CODE: 2T459. THE FAILURES RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 45,000. *TT UPDATED 11/26/18*JB *JS
VEHICLE SPEED CONTROL Sep 17, 2018
TL* THE CONTACT OWNS A 2013 CHEVROLET SILVERADO 2500. WHILE DRIVING VARIOUS SPEEDS, THE MAIN OPERATION SYSTEM, CALIBRATION, SPEEDOMETER, AND START PRODUCTION WERE AFFECTED BY CYBERHACKING. AS A RESULT, THE CONTACT STATED THAT THERE WAS A COMPLETE LOSS OF BRAKE FUNCTIONALITY AND AN ERRONEOUS SPEEDOMETER READING ON MORE THAN ONE OCCASION. BENTLEY BUICK GMC (2120 DRAKE AVENUE, HUNTSVILLE, ALABAMA, (256) 415-6513) RESET THE VEHICLE WITH NEW CALIBRATIONS AND ENHANCED THE ENGINE OIL LIFE MONITOR TO MORE ACCURATELY IDENTIFY THE REQUIRED OIL CHANGE INTERVAL, WHICH PRODUCED DIAGNOSTIC TROUBLE CODE: 2T459. THE FAILURES RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 45,000. *TT UPDATED 11/26/18*JB *JS
ELECTRICAL SYSTEM Sep 7, 2018
TL* THE CONTACT OWNS A 2013 CHEVROLET SILVERADO 2500. WHILE DRIVING 65 MPH, THE STABILITRAK WARNING INDICATOR ILLUMINATED AND THE VEHICLE PULLED FROM RIGHT TO LEFT. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD, POWERED OFF THE ENGINE, WAITED A MINUTE, RESTARTED THE VEHICLE, AND WAS ABLE TO DRIVE. THE CONTACT STATED THAT THE FAILURE RECURRED AFTER DRIVING THREE TO FOUR MINUTES. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 88,000.
ELECTRONIC STABILITY CONTROL (ESC) Sep 7, 2018
TL* THE CONTACT OWNS A 2013 CHEVROLET SILVERADO 2500. WHILE DRIVING 65 MPH, THE STABILITRAK WARNING INDICATOR ILLUMINATED AND THE VEHICLE PULLED FROM RIGHT TO LEFT. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD, POWERED OFF THE ENGINE, WAITED A MINUTE, RESTARTED THE VEHICLE, AND WAS ABLE TO DRIVE. THE CONTACT STATED THAT THE FAILURE RECURRED AFTER DRIVING THREE TO FOUR MINUTES. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 88,000.
UNKNOWN OR OTHER Jun 18, 2018
PASSENGER SIDE DASH BOARD CRACK LEADING TO THE PASSENGER SIDE AIRBAG
EXTERIOR LIGHTING Feb 27, 2018
TL* THE CONTACT OWNS A 2013 CHEVROLET SILVERADO 2500. AFTER STARTING THE VEHICLE, ONLY THE EXTERNAL ROOF LED CAB LIGHT ON THE PASSENGER SIDE WOULD ILLUMINATE, BUT THE DRIVER SIDE LIGHT WOULD NOT. THE CONTACT INDICATED THAT THE FAILURE WAS INTERMITTENT. ALSO, AFTER STARTING THE VEHICLE, THE SERVICE TRACTION CONTROL, SERVICE STABILITRACK, SERVICE TRAILER BRAKE SYSTEM, AND ABS WARNING INDICATORS ILLUMINATED. THE CAUSE OF THE FAILURES WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED, BUT NO ASSISTANCE WAS OFFERED. THE LOCAL DEALER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 38,000.