2013 CHEVROLET SILVERADO 2500
3 recalls, 71 complaints - 2,282 TSBs - 4/5 safety rating
21V053000 Feb 5, 2021
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Defect Description
General Motors, LLC (GM) is recalling certain 2013 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Alaba... Read more
Consequence
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy
GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 24, 2021. Second notification letters will be mailed once the remedy is available. Owner notific... Read more
21V054000 Feb 5, 2021
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Defect Description
General Motors, LLC (GM) is recalling certain 2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, ... Read more
Consequence
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy
GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 25, 2021. Second notification letters will be mailed once the remedy is available. Owner notifica... Read more
18V267000 Apr 26, 2018
EQUIPMENT
Defect Description
General Motors LLC (GM) is recalling certain 2009-2014 Chevrolet Silverado HD and GMC Sierra HD, 2009 GMC Topkick 5000, 6000, 7000 and 8000 Series and Isuzu F Series, and 2009-2018 Chevrolet Express, and GMC Savana vehicles, equipped with certain Plastic-Handle Fire Extinguishers or Push Button 'Pin... Read more
Consequence
In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Remedy
GM will notify owners, instructing them to contact Kidde to get a replacement fire extinguisher, free of charge. The recall began June 11, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020, GMC customer service at 1-800-462-8782, and Isuzu customer service at 1-866-441-9638. GM... Read more
Complaint Statistics
71 total complaints
1 fires
Top Reported Components
| Component | Complaints |
|---|---|
| SERVICE BRAKES | 9 |
| UNKNOWN OR OTHER | 9 |
| FUEL/PROPULSION SYSTEM | 8 |
| ELECTRICAL SYSTEM | 8 |
| ENGINE | 6 |
| STRUCTURE:BODY | 5 |
| POWER TRAIN | 4 |
| EXTERIOR LIGHTING | 3 |
| ELECTRONIC STABILITY CONTROL (ESC) | 3 |
| VEHICLE SPEED CONTROL | 2 |
TIRES
Oct 13, 2024
Incident date: Dec 1, 2022
I am writing to bring to your attention a serious issue regarding my Toyota vehicle, which is still under warranty. While my wife was driving to work, the front passenger tire exploded unexpectedly, without any warning lights or messages. This is particularly alarming as the car is new, purchased j... Read more
SERVICE BRAKES
Oct 13, 2024
Incident date: Dec 1, 2022
Under normal driving conditions, I have experienced extended brake pedal travel while braking, accompanied by the activation of the ABS, brake, and traction control warning lights. This issue has recurred multiple times over the past year while driving at speeds up to 65 mph, typically lasting for s... Read more
POWER TRAIN
Oct 13, 2024
Incident date: Dec 1, 2022
This vehicle was repaired under a previous recall related to the transmission downshifting unexpectedly while driving. A year later, the vehicle is doing the same thing which leads me to question: was the repair done at all? OR was the repair done with defect parts? OR was the actual cause of the de... Read more
ELECTRICAL SYSTEM
Apr 18, 2024
Incident date: Apr 14, 2024
The forward colision warning comes on for no reason and brakes are getting applied for no reason. Very dangerous and can cause a rear end crash.
ENGINE
Oct 8, 2023
Incident date: Sep 20, 2023
Unknown what caused the issue but our vehicle erupted into flames in our driveway not 10 minutes after we pulled in. No warnings, no indication anything was wrong. We smelled smoke and went outside to find the hood completely engulfed. It took fire department to extinguish it. They’re not certain ... Read more
Fire
POWER TRAIN
Sep 2, 2023
Incident date: Aug 19, 2023
The transmission was making noise and missing and the vehicle was not picking up speed.
EXTERIOR LIGHTING
Jun 28, 2023
Incident date: Jun 27, 2023
The contact owns a 2019 Subaru Impreza. The contact received notification of NHTSA Campaign Number: 22V624000 (Exterior Lighting) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The co... Read more
POWER TRAIN
Jun 6, 2023
Incident date: Apr 3, 2023
Accelerated after stop sign and felt like the vehicle hit a pole. Stuck in 4th gear.
SUSPENSION
May 2, 2023
Incident date: Oct 30, 2022
The contact owns a 2002 Nissan Pathfinder. The contact stated that the vehicle was previously serviced at a local dealer under NHTSA Campaign Number: 11V244000 (Steering, Suspension); however, the mechanic diagnosed that there was no rust in the strut housing assembly. The contact then stated that w... Read more
STEERING
May 2, 2023
Incident date: Oct 30, 2022
The contact owns a 2002 Nissan Pathfinder. The contact stated that the vehicle was previously serviced at a local dealer under NHTSA Campaign Number: 11V244000 (Steering, Suspension); however, the mechanic diagnosed that there was no rust in the strut housing assembly. The contact then stated that w... Read more
ENGINE
Apr 13, 2023
Incident date: Mar 30, 2023
While driving down interstate highway 49/71, in the southbound lane of traffic, the engine failed. The vehicle began to shudder and shake and then stalled. There was barely enough time to pull off to the side of the road before it completely stalled. The dash did not display any warning symbols o... Read more
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Apr 13, 2023
Incident date: Mar 30, 2023
The car phantom brakes 50% of the time when I use Enhanced Autopilot Feature on the highway
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
Apr 7, 2023
Incident date: Mar 11, 2023
I am writing to you on behalf of our company and the other 2000 Motorcoach operators that make up the motorcoach industry in the United States. This letter is to inform you of an extremely negligent issue related to safety risks that have been effecting our industry for quite some time and was rece... Read more
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Apr 7, 2023
Incident date: Mar 11, 2023
Under clear conditions while traveling on the highway, if adaptive cruise control or self-driving is used, the car will randomly apply its brakes. The car will quickly lose 5-10 miles of speed, and poses a hazard to cars behind us. In the 7-8 times this has happened in the last two months, there has... Read more
VEHICLE SPEED CONTROL
Apr 2, 2023
Incident date: Apr 1, 2023
ABS module and traction control starting going off while driving. I took the car to the dealer but refused to fix it despite being under warranty at the time. The ABS and traction control lights go on/off suddenly and my cruise control shuts down and I loose ABS braking which is CRITICAL. this can c... Read more
FUEL SYSTEM, DIESEL
Jun 9, 2022
Incident date: Jun 1, 2022
The contact owns a 2013 Chevrolet Silverado 2500. The contact stated while driving 80 MPH, the vehicle stopped unintentionally without warning. The contact was able to shift the vehicle into neutral(N) and pull over to the side of the road. The vehicle was towed to the dealer to be diagnosed. The co... Read more
FUEL/PROPULSION SYSTEM
Apr 25, 2022
Incident date: Jan 10, 2022
Diesel Exhaust Poor Quality Warning false alarmed and began restricting vehicle speed thus limiting range the vehicle can travel to less than 250 miles and at speeds significantly lower than posted speed limits. Potentially leaving a motorist stranded or vehcile incapacitated when traveling distance... Read more
FUEL/PROPULSION SYSTEM
Nov 7, 2021
Incident date: Jun 1, 2021
Metal shavings in my fuel system
ENGINE
Aug 2, 2021
Incident date: Mar 1, 2019
The contact owns a 2013 Chevrolet Silverado. The contact stated that the check engine warning light was illuminated. The contact took the vehicle to the local dealer and it was diagnosed with needing the smog sensor to be replaced. The vehicle was repaired however, the failure recurred. The manufact... Read more
SERVICE BRAKES
May 27, 2021
Incident date: May 27, 2021
Faulty brakes -master cylinder failed (so i am told) causing the calipers, rotors, pads heating up to the point of a significant amout of smoke coming from tires. Brakes stick and you are unable to control truck from the shaking, almost causing truck to go off the road.
UNKNOWN OR OTHER
May 20, 2021
Incident date: May 20, 2021
The plastic dash on my vehicle is cracking majorly. There is nothing GM is doing to fix this issue. However, if the cracking continues to get worse it could cause harm me the driver and passengers in the vehicle. GM should have to submit the formula in which was used to create this plastic dash beca... Read more
FUEL/PROPULSION SYSTEM
Apr 16, 2021
Incident date: Apr 16, 2021
POOR QUALITY EXHAUST FLUID UNABLE TO DRIVE OVER 55MPH
STEERING
Apr 1, 2021
Incident date: Jan 14, 2021
WHILE DRIVING, BREAKS "STICK" CAUSING THE TO GET SO HOT THE SMOKE AND SMELL LIKE THEY ARE BURNING. THE TRUCK PULLS AND SHAKES SO AGGRESSIVELY YOU CAN BARELY STEER IT. I HAVE REACHED OUT TO THE DEALERSHIP AND WAS TOLD THERE IS NOTHING WRONG. INITIALLY, MY HUSBAND THOUGHT I WAS CRAZY BECAUSE HE WASN... Read more
SERVICE BRAKES
Apr 1, 2021
Incident date: Jan 14, 2021
WHILE DRIVING, BREAKS "STICK" CAUSING THE TO GET SO HOT THE SMOKE AND SMELL LIKE THEY ARE BURNING. THE TRUCK PULLS AND SHAKES SO AGGRESSIVELY YOU CAN BARELY STEER IT. I HAVE REACHED OUT TO THE DEALERSHIP AND WAS TOLD THERE IS NOTHING WRONG. INITIALLY, MY HUSBAND THOUGHT I WAS CRAZY BECAUSE HE WASN... Read more
SERVICE BRAKES
Feb 23, 2021
Incident date: Jan 1, 2021
TL* THE CONTACT OWNS A 2013 CHEVROLET SILVERADO 2500. THE CONTACT STATED THAT WHILE DRIVING 35 TO 40 MPH, THE BRAKE PEDAL WAS ENGAGED AND THE FRONT END OF THE VEHICLE VIBRATED AND SHOOK ABNORMALLY. ADDITIONALLY, THE STEERING WHEEL ALSO SHOOK ABNORMALLY. THE CONTACT REDUCED THE SPEED OF THE VEHICLE T... Read more
UNKNOWN OR OTHER
Nov 23, 2020
Incident date: Nov 4, 2020
THE DASH IS CRACKING ABOVE THE INSTRUMENT CLUSTER AND AT THE TOP LEFT OF THE AIRBAG.
ELECTRICAL SYSTEM
Aug 16, 2020
Incident date: Aug 12, 2020
SPORATIC FAILURE OF THE FUEL PUMP CAUSING THE TRUCK TO NOT START OR TO STALL WHILE BEING DRIVEN. ISSUE HAPPENED BOTH WHEN STATIONARY AND WHILE IN MOTION. VEHICLE HAD TO BE TOWED TO THE DEALERSHIP. DEALERSHIP DIAGNOSTICS DETERMINED FUSE BLOCK FAILURE. WAS INFORMED BY THE DEALERSHIP THAT THE FUSE BLOC... Read more
EXTERIOR LIGHTING
Jul 13, 2020
Incident date: Jun 8, 2020
LOSS OF REAR LIGHTS TRAVELING DOWN HIGHWAY. LOSS LEFT REAR TAIL AND TURN SIGNAL TIGHT SIDE LOSS OF BRAKE LIGHT. THIS HAPPENED ON 6/08/20 6/20/20 LOST ALL REAR LIGHTS.
FUEL/PROPULSION SYSTEM
Jun 24, 2020
Incident date: Jun 18, 2020
WHILE DRIVING ON THE HIGHWAY I STARTED TO LOSE POWER AND SO WHEN I PULLED INTO THE AIRPORT PARKING LOT MY TRUCK STALLED WHILE I WAS STILL IN DRIVE. I TRIED TO RESTART THE TRUCK HOWEVER IT WOULD NOT CRANK OVER SO I HAD TO CONTACT A TOW COMPANY. WHAT I FOUND OUT WAS THAT IT WAS THE HIGH PRESSURE FUE... Read more
STRUCTURE
Jun 23, 2020
Incident date: Jun 18, 2020
I NOTICED PARTS OF RUST WERE FALLING OFF THE UNDERCARRIAGE IN MY GARAGE AND THE UNDERCARRIAGE IS RUSTED BADLY. *TR
UNKNOWN OR OTHER
Jun 23, 2020
Incident date: Jun 18, 2020
I NOTICED PARTS OF RUST WERE FALLING OFF THE UNDERCARRIAGE IN MY GARAGE AND THE UNDERCARRIAGE IS RUSTED BADLY. *TR
ELECTRICAL SYSTEM
Feb 19, 2020
Incident date: Jan 21, 2020
JUST BOUGHT TRUCK FROM WYLER CHEVROLET, 1 OWNER TRADE IN. ONLY 67000 MILES. HAVE ONLY DROVE 2000 MILES IN 6 MONTHS. I PARKED IN DRIVEWAY AFTER WORK AT 6 PM, HAD FREEZING RAIN THAT NIGHT. NEXT MORNING TRUCK TURNS OVER FINE BUT DON'T START. HAS OVER 1/2 TANK OF GAS. IT SMELLED LIKE BURNING HAIRDRYER. ... Read more
ENGINE
Jan 13, 2020
Incident date: Jan 12, 2020
WE HAVE HAD TWO SETS OF FUEL INJECTORS REPLACED AND A FUEL SENSOR PUT IN. JUST TURNED 83000 MILES AND NOW THE CODE P11DB IS SHOWING WHICH IS THE NOX SENSOR, NOT COVERED BY WARRANTY EVEN WITH ALL THE FUEL SYSTEM ISSUES WE'VE HAD.
FUEL/PROPULSION SYSTEM
Jan 13, 2020
Incident date: Jan 12, 2020
WE HAVE HAD TWO SETS OF FUEL INJECTORS REPLACED AND A FUEL SENSOR PUT IN. JUST TURNED 83000 MILES AND NOW THE CODE P11DB IS SHOWING WHICH IS THE NOX SENSOR, NOT COVERED BY WARRANTY EVEN WITH ALL THE FUEL SYSTEM ISSUES WE'VE HAD.
UNKNOWN OR OTHER
Jan 4, 2020
Incident date: Jan 2, 2020
SPECIAL COVERAGE ADJUSTMENT 29400 DIESEL EMISSION FLUID TANK RESERVOIR WAS CREATED. NHTSA ID NUMBER:10135147 SPECIAL COVERAGE EXTENDS TO 2013 SILVERADO 3500 MODEL, BUT NOT 2013 SILVERADO 2500 PER THE DEALER. I OWN THE 2500 WHICH IS CURRENTLY SUFFERING FROM OBD ERROR CODE P20B9. SAME CODE APPLIES ... Read more
STRUCTURE:BODY
Dec 1, 2019
Incident date: Dec 1, 2019
EXTREME CORROSION OBSERVED IN THE FRAME. FRAME PEELING AT THE POINT OF PARTS BROKEN.
UNKNOWN OR OTHER
Jul 25, 2019
Incident date: Jul 24, 2019
CRACKED DASH NEAR PASSENGER AIR BAG
SERVICE BRAKES
Jul 10, 2019
Incident date: Jul 2, 2019
APPROXIMATELY 30 MILES AFTER REPLACEMENT OF BRAKE PADS ON FRONT AXLE, THE FRONT PASSENGER BRAKE LOCKED UP WHILE IN MOTION CAUSING EXCESSIVE HEAT BUILD UP AND SMOKE. WAS TOWED TO A SHOP AND THE CALIPER REPLACED. PROBLEM WENT AWAY TEMPORARILY. A FEW MONTHS LATER THE FRONT DRIVER SIDE BRAKE LOCKED UP W... Read more
ELECTRONIC STABILITY CONTROL (ESC)
Mar 19, 2019
Incident date: Mar 9, 2019
SERVICE STABILITRAC KEEPS COMING ON AND SOMETIMES WHEN IT COMES ON IT FLASHES AND EVERY TIME IT FLASHES IT APPLIES THE RIGHT FRONT BRAKE PULLING THE TRUCK TO THE RIGHT. WHEN YOU GO TO SLOW DOWN TO PULL OVER THE ANTI LOCK BRAKES TURN ON UNTIL YOU ARE ALMOST COMPLETELY STOPPED AND ONCE THE STABILITRAC... Read more
STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
Jan 24, 2019
Incident date: Jun 1, 2017
TL* THE CONTACT OWNS A 2013 CHEVROLET SILVERADO 2500. THE CONTACT STATED THAT THE DRIVER'S DOOR WAS FRACTURED AT THE HINGE. THE FRONT PASSENGER DOOR WAS ALSO FRACTURED AT THE HINGE AND BECAME DETACHED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO BOB ROBINSON CHEVROLET (155... Read more
STRUCTURE:BODY
Dec 17, 2018
Incident date: Dec 14, 2018
GOT INTO TRUCK, CLOSED DRIVER SIDE DOOR AND CRACK STARTED IN DASH ABOVE INSTRUMENT CLUSTER
SERVICE BRAKES
Dec 17, 2018
Incident date: Dec 17, 2018
2013 CHEVROLET SILVERADO 2500. CONSUMER WRITES IN REGARDS TO DEFECTIVE ABS. *LD *JS
UNKNOWN OR OTHER
Nov 5, 2018
Incident date: Nov 3, 2018
WAS COMING TO A STOP AND HITCH PULLED LOOSE AND FOLDED UNDER TRUCK
WHEELS
Oct 31, 2018
Incident date: Oct 26, 2018
AT APPROXIMATELY 42,000 MILES, WHILE TRAVELING AT 65 MILES PER HOUR ON AN INTERSTATE HIGHWAY, ONE GOODYEAR WRANGKER SR-A (265/65R20 LR E) TIRE SLIPPED A BELT PRODUCING AN EXTREMELY ROUGH RIDE AND POTENTIAL OF CATASTROPHIC FAILURE. SPARE TIRE WAS USED TO REPLACE FAULTY TIRE. WITHIN ANOTHER 100 MILES,... Read more
ELECTRICAL SYSTEM
Sep 17, 2018
Incident date: Apr 1, 2018
TL* THE CONTACT OWNS A 2013 CHEVROLET SILVERADO 2500. WHILE DRIVING VARIOUS SPEEDS, THE MAIN OPERATION SYSTEM, CALIBRATION, SPEEDOMETER, AND START PRODUCTION WERE AFFECTED BY CYBERHACKING. AS A RESULT, THE CONTACT STATED THAT THERE WAS A COMPLETE LOSS OF BRAKE FUNCTIONALITY AND AN ERRONEOUS SPEEDOME... Read more
VEHICLE SPEED CONTROL
Sep 17, 2018
Incident date: Apr 1, 2018
TL* THE CONTACT OWNS A 2013 CHEVROLET SILVERADO 2500. WHILE DRIVING VARIOUS SPEEDS, THE MAIN OPERATION SYSTEM, CALIBRATION, SPEEDOMETER, AND START PRODUCTION WERE AFFECTED BY CYBERHACKING. AS A RESULT, THE CONTACT STATED THAT THERE WAS A COMPLETE LOSS OF BRAKE FUNCTIONALITY AND AN ERRONEOUS SPEEDOME... Read more
ELECTRICAL SYSTEM
Sep 7, 2018
Incident date: Sep 7, 2018
TL* THE CONTACT OWNS A 2013 CHEVROLET SILVERADO 2500. WHILE DRIVING 65 MPH, THE STABILITRAK WARNING INDICATOR ILLUMINATED AND THE VEHICLE PULLED FROM RIGHT TO LEFT. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD, POWERED OFF THE ENGINE, WAITED A MINUTE, RESTARTED THE VEHICLE, AND WAS ABLE T... Read more
ELECTRONIC STABILITY CONTROL (ESC)
Sep 7, 2018
Incident date: Sep 7, 2018
TL* THE CONTACT OWNS A 2013 CHEVROLET SILVERADO 2500. WHILE DRIVING 65 MPH, THE STABILITRAK WARNING INDICATOR ILLUMINATED AND THE VEHICLE PULLED FROM RIGHT TO LEFT. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD, POWERED OFF THE ENGINE, WAITED A MINUTE, RESTARTED THE VEHICLE, AND WAS ABLE T... Read more
UNKNOWN OR OTHER
Jun 18, 2018
Incident date: Jun 17, 2018
PASSENGER SIDE DASH BOARD CRACK LEADING TO THE PASSENGER SIDE AIRBAG
EXTERIOR LIGHTING
Feb 27, 2018
Incident date: Feb 1, 2016
TL* THE CONTACT OWNS A 2013 CHEVROLET SILVERADO 2500. AFTER STARTING THE VEHICLE, ONLY THE EXTERNAL ROOF LED CAB LIGHT ON THE PASSENGER SIDE WOULD ILLUMINATE, BUT THE DRIVER SIDE LIGHT WOULD NOT. THE CONTACT INDICATED THAT THE FAILURE WAS INTERMITTENT. ALSO, AFTER STARTING THE VEHICLE, THE SERVICE T... Read more
Showing 50 of 71 complaints.
NHTSA Safety Ratings, 2013 CHEVROLET SILVERADO 2500
2013 Chevrolet Silverado 2500 PU/CC RWD W/ SAB
| Category | Rating |
|---|---|
| Overall Rating | 4 / 5 ★★★★☆ |
| Frontal Crash | 3 / 5 ★★★☆☆ |
| Frontal Crash, Driver | 3 / 5 ★★★☆☆ |
| Frontal Crash, Passenger | 3 / 5 ★★★☆☆ |
| Side Crash | 5 / 5 ★★★★★ |
| Side Crash, Driver | 5 / 5 ★★★★★ |
| Side Crash, Passenger | 5 / 5 ★★★★★ |
| Rollover | 3 / 5 ★★★☆☆ |
| Rollover Risk | 20.4% |
Safety Technology
| Feature | Status |
|---|---|
| Electronic Stability Control | Standard |
| Forward Collision Warning | No |
| Lane Departure Warning | No |
Source: NHTSA 5-Star Safety Ratings Program. Ratings are based on crash tests conducted by the National Highway Traffic Safety Administration.
Technical Service Bulletins, 2013 CHEVROLET SILVERADO 2500
2,282 manufacturer communications from 1366 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 350000 EQUIPMENT | 326 |
| 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL | 238 |
| 110000 ELECTRICAL SYSTEM | 182 |
| 060000 ENGINE AND ENGINE COOLING | 127 |
| 060000 ENGINE (PWS) | 115 |
| 100000 POWER TRAIN | 94 |
| 356000 EQUIPMENT ADAPTIVE/MOBILITY | 89 |
| 070000 FUEL SYSTEM, GASOLINE | 67 |
00-03-10-006P
Apr 18, 2024
200000 WHEELS
This service bulletin provides information for dealers/technicians on Tire Radial Force Variation (RFV).
20-NA-132
Apr 10, 2024
350000 EQUIPMENT
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
20-NA-132
Apr 10, 2024
110000 ELECTRICAL SYSTEM
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
17-NA-052
Apr 8, 2024
350000 EQUIPMENT
This bulletin updates the position of General Motors on refinishing aluminum wheels. GM has determined that wheel refinishing under warranty will no longer be performed.
17-NA-052
Apr 8, 2024
200000 WHEELS
This bulletin updates the position of General Motors on refinishing aluminum wheels. GM has determined that wheel refinishing under warranty will no longer be performed.
18-NA-094
Apr 5, 2024
140000 AIR BAGS
This service bulletin provides information on Takata Air Bag Courtesy Transportation Reimbursement Program - Applicable to GM Recalls listed in bulletin.
10-08-45-001H
Mar 28, 2024
110000 ELECTRICAL SYSTEM
This bulletin provides information for electrical ground repairs using new General Motors replacement fasteners with conductive finish.
20-NA-132
Mar 26, 2024
110000 ELECTRICAL SYSTEM
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
20-NA-132
Mar 26, 2024
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
20-NA-132
Mar 26, 2024
350000 EQUIPMENT
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
20-NA-132
Mar 26, 2024
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
20-NA-132
Mar 26, 2024
118000 ELECTRICAL SYSTEM:SOFTWARE
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
23-NA-103
Mar 21, 2024
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This service bulletin provides information on submitting quality Photos of Various Vehicle Concerns to the GM Technical Assistance Center (TAC).
16-NA-383
Mar 13, 2024
060000 ENGINE AND ENGINE COOLING
This technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels shou
07-00-89-037S
Mar 11, 2024
350000 EQUIPMENT
This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
11-00-89-005X
Mar 10, 2024
350000 EQUIPMENT
This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).
PIP5596A
Mar 4, 2024
030000 BRAKES (PWS)
This Preliminary information communicates that when removing the fuel line jumper hose care should be taken to be sure the line is reinstalled correctly to avoid a no/low fuel pressure situation.
PIP5596A
Mar 4, 2024
070000 FUEL SYSTEM, GASOLINE
This Preliminary information communicates that when removing the fuel line jumper hose care should be taken to be sure the line is reinstalled correctly to avoid a no/low fuel pressure situation.
17-NA-073
Mar 1, 2024
980000 UNKNOWN OR OTHER
This warranty administration bulletin provides information regarding the field action courtesy transportation policy.
18-NA-094
Feb 26, 2024
140000 AIR BAGS
This service bulletin provides information on Takata Air Bag Completion Rate Improvement Program - Applicable to GM Recalls 14491, 14735,15040, 15041, 15043,15044, 15045, 15046, 15406,15438, 15442, 15815, 15816,15817, 15818, 15826, 17009, 1
22-NA-074
Feb 22, 2024
060000 ENGINE AND ENGINE COOLING
This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.
PIT4322P
Feb 21, 2024
251000 ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC)
This Preliminary Information communication provides information to the technician about vehicles that have an unwanted Stability Activation and/or a Service Stability message on the Driver Information Center. Technician may find a Diagnosti
16-NA-222
Feb 7, 2024
060000 ENGINE AND ENGINE COOLING
This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations.
19-NA-044
Feb 7, 2024
063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
This service bulletin provides information on the cold start control system in DI engines to reduce cold start emissions and improve fuel economy.
19-NA-044
Feb 7, 2024
070000 FUEL SYSTEM, GASOLINE
This service bulletin provides information on the cold start control system in DI engines to reduce cold start emissions and improve fuel economy.
PIT4506G
Feb 2, 2024
190000 TIRES
This Preliminary Information communication provides information to the technician that some owners of Heavy Duty Trucks and Utilities may ask if they can lower their tire pressures. Tire pressures being set to the "Tire and Loading Label" w
16-NA-338
Feb 2, 2024
060000 ENGINE AND ENGINE COOLING
This Warranty Admin service bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle
16-NA-338
Feb 2, 2024
100000 POWER TRAIN
This Warranty Admin service bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle
PIT6122
Jan 31, 2024
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
This Preliminary information communicates to dealers of a known issue with failed map update
PI0281K
Jan 18, 2024
160000 STRUCTURE
This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.
18-NA-099
Jan 16, 2024
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.
PI1394B
Jan 12, 2024
100000 POWER TRAIN
This PI bulletin advises the technician on the proper way to install the pistons in an engine.
PI1394B
Jan 12, 2024
060000 ENGINE AND ENGINE COOLING
This PI bulletin advises the technician on the proper way to install the pistons in an engine.
PIP5601B
Jan 12, 2024
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This Preliminary Information communication provides information to the technician about vibration complaints that are one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Di
02-08-42-001J
Jan 12, 2024
120000 EXTERIOR LIGHTING
This informational bulletin provides information for dealers/technicians on Headlamp, Tail Lamp, License Lamp or Fog/Driving Lamp Damage.
PIT5161K
Jan 10, 2024
071000 FUEL SYSTEM, GASOLINE:STORAGE
This Preliminary Information communication provides information to the technician about vehicles that may have a bump feel or clunk noise at a stop or on launch. Dealer should communicate to the customer this condition is a normal operating
PI0592I
Jan 8, 2024
110000 ELECTRICAL SYSTEM
This preliminary information (PI) provides information om Service Programming System (SPS) Error Codes (E4398, E4399, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491 or E6961).
PIT5074P
Dec 18, 2023
350000 EQUIPMENT
This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking
23-NA-224
Dec 18, 2023
100000 POWER TRAIN
This bulletin advises the technician that the 6L50 (MYB), 6L80 (MYC) and 6L90 (MYD) Transmission Oil Filter and Seal Kit part number 24236933 is currently transitioning from a kit to the filter (24236517) and seal (24225347) being sold indi
PIT5962A
Dec 15, 2023
980000 UNKNOWN OR OTHER
This Preliminary information communicates a GM part number for reflective high temperature heat or insulating tape when repairing wiring harnesses.
PIT5962A
Dec 15, 2023
110220 ELECTRICAL SYSTEM:HAND HEATER:WIRING HARNESS
This Preliminary information communicates a GM part number for reflective high temperature heat or insulating tape when repairing wiring harnesses.
23-NA-219
Dec 12, 2023
350000 EQUIPMENT
This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.
23-NA-219
Dec 12, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.
20-NA-132
Dec 8, 2023
060000 ENGINE AND ENGINE COOLING
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
20-NA-132
Dec 8, 2023
110000 ELECTRICAL SYSTEM
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
20-NA-132
Dec 8, 2023
350000 EQUIPMENT
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
PIT5214F
Nov 14, 2023
020000 SUSPENSION
This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customer?s vehicles that exhibit vibration conditions without utilizing the
03-00-91-001I
Nov 6, 2023
010000 STEERING
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.
03-00-91-001I
Nov 6, 2023
020000 SUSPENSION
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.
03-00-91-001I
Nov 6, 2023
060000 ENGINE AND ENGINE COOLING
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.
03-00-91-001I
Nov 6, 2023
100000 POWER TRAIN
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.
03-00-91-001I
Nov 6, 2023
200000 WHEELS
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.
20-NA-159
Oct 30, 2023
200000 WHEELS
This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only).
05-00-89-029F
Oct 11, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This service bulletin provides information on General Motors Dealership Critical Equipment Requirements and Recommendations.
17-NA-170
Oct 6, 2023
200000 WHEELS
This service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all repairs requiring balance and Road Force measurement.
01-06-01-011O
Oct 6, 2023
060000 ENGINE AND ENGINE COOLING
This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
20-NA-159
Sep 28, 2023
190000 TIRES
This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only).
20-NA-159
Sep 28, 2023
200000 WHEELS
This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only).
02-00-89-002W
Sep 26, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. and Canada Dealers Only).
10-00-89-006J
Sep 26, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada Only).
PIT5698D
Sep 26, 2023
110000 ELECTRICAL SYSTEM
This Preliminary information communicates additional information on how a LIN bus operates and diagnostic tips when working on a LIN bus.
PIT5099G
Sep 26, 2023
138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have hi
07-08-49-020R
Sep 21, 2023
110000 ELECTRICAL SYSTEM
This informational bulletin provides information for the IPC odometer programming method quick reference guide.
07-08-49-020R
Sep 21, 2023
350000 EQUIPMENT
This informational bulletin provides information for the IPC odometer programming method quick reference guide.
07-08-49-020R
Sep 21, 2023
117100 ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER
This informational bulletin provides information for the IPC odometer programming method quick reference guide.
12-08-51-002P
Sep 14, 2023
160000 STRUCTURE
This informational bulletin provides technicians and dealership personnel with spray-in bed liner general information and repair procedures.
12-08-51-002P
Sep 14, 2023
350000 EQUIPMENT
This informational bulletin provides technicians and dealership personnel with spray-in bed liner general information and repair procedures.
17-NA-157
Sep 8, 2023
060000 ENGINE AND ENGINE COOLING
This service bulletin explains the difference in oil filters for gas engines with new oil pump control systems and the possibilities of what may happen using the incorrect filter.
18-NA-306
Sep 1, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This Warranty Administration service bulletin provides information for dealers/Service advisors on when and how to submit a Pre-Repair Authorization (PRA).
PIP4112T
Sep 1, 2023
060000 ENGINE AND ENGINE COOLING
This Preliminary Information communication provides information to the technician of a complaint of a sag or hesitation when accelerating. The concern is present when coasting at low speeds of less than 15 miles per hour and then aggressive
PIP4112T
Sep 1, 2023
100000 POWER TRAIN
This Preliminary Information communication provides information to the technician of a complaint of a sag or hesitation when accelerating. The concern is present when coasting at low speeds of less than 15 miles per hour and then aggressive
23-NA-153
Sep 1, 2023
060000 ENGINE AND ENGINE COOLING
The service bulletin advises the tech of a normal transmission shift condition and the delay in throttle response when the throttle plate is opened rapidly and advises the customer that it is normal for the delay.
23-NA-153
Sep 1, 2023
100000 POWER TRAIN
The service bulletin advises the tech of a normal transmission shift condition and the delay in throttle response when the throttle plate is opened rapidly and advises the customer that it is normal for the delay.
18-NA-073
Aug 24, 2023
060000 ENGINE AND ENGINE COOLING
This service bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.
23-NA-144
Aug 18, 2023
030000 BRAKES (PWS)
This technical bulletin provides information and a solution to a condition of Brake Pedal Moves or Self Applies at Full Turns.
18-NA-306
Aug 18, 2023
350000 EQUIPMENT
This Warranty Administration service bulletin provides information for dealers/Service advisors on when and how to submit a Pre-Repair Authorization (PRA).
09-00-89-016H
Aug 15, 2023
350000 EQUIPMENT
This Warranty Administration bulletin provides information on the proper use of the labor operation 0600014.
PIP5628G
Aug 10, 2023
060000 ENGINE (PWS)
This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
16-NA-222
Aug 10, 2023
110000 ELECTRICAL SYSTEM
This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations.
16-NA-222
Aug 10, 2023
060000 ENGINE AND ENGINE COOLING
This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations.
15-00-89-004F
Aug 7, 2023
100000 POWER TRAIN
This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
15-00-89-004F
Aug 7, 2023
010000 STEERING
This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
15-00-89-004F
Aug 7, 2023
020000 SUSPENSION
This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
15-00-89-004F
Aug 7, 2023
060000 ENGINE AND ENGINE COOLING
This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
04-06-04-051H
Aug 1, 2023
060000 ENGINE AND ENGINE COOLING
This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
04-06-04-051H
Aug 1, 2023
070000 FUEL SYSTEM, GASOLINE
This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
01-00-89-010R
Aug 1, 2023
350000 EQUIPMENT
This service bulletin provides information on a guide to help reduce repeat visits for the same customer concern.
09-06-04-026X
Jul 31, 2023
060000 ENGINE AND ENGINE COOLING
This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.
09-06-04-026X
Jul 31, 2023
110000 ELECTRICAL SYSTEM
This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.
03-06-01-023G
Jul 31, 2023
060000 ENGINE AND ENGINE COOLING
This service bulletin explains how to measure for oil consumption and possible reasons for loss of oil.
17-NA-066
Jul 21, 2023
100000 POWER TRAIN
This service bulletin provides information for automatic transmission Oil Cooler Flush and flow test.
17-NA-066
Jul 21, 2023
103000 POWER TRAIN:AUTOMATIC TRANSMISSION
This service bulletin provides information for automatic transmission Oil Cooler Flush and flow test.
PIP5358C
Jul 18, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This Preliminary Information communication provides information to the technician about vehicles that have an unusual noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the
99-09-40-005I
Jul 17, 2023
150000 SEAT BELTS
This service bulletin provides information on availability for a seat belt extender.
21-NA-026
Jul 17, 2023
350000 EQUIPMENT
This service bulletin provides information for dealers/technicians on accessory all-weather floor liners and flat mats warped or misshapen.
PIP4902R
Jul 13, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to sen
99-08-51-001F
Jun 30, 2023
160000 STRUCTURE
This service bulletin provides information on Paintless Dent Repair Process.
01-06-01-011N
Jun 30, 2023
060000 ENGINE AND ENGINE COOLING
This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
13-08-116-001I
Jun 29, 2023
110000 ELECTRICAL SYSTEM
The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
17-NA-066
Jun 29, 2023
100000 POWER TRAIN
This service bulletin provides information for automatic transmission Oil Cooler Flush and flow test.
Showing 100 of 2,282 bulletins.
NHTSA Safety Investigations, CHEVROLET SILVERADO 2500
Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.
PE04004
Opened: Jan 8, 2004 , Closed: Apr 30, 2004
HYDRAULIC PUMP SHAFT FAILURES
THE PRELIMINARY EVAULATION IS BEING UPGRADED.DURING THE EA ODI WILL LIMITITS INVESTIGATION TO ONLY THOSE VEHICLES EQUIPPED WITH A HYDRO-BOOST SYSTEM, WHICH PROVIDES POWER ASSIST TO THE BRAKING AND STEERING SYTEMS.VACCUUM BRAKE BOOSTER VEHICLES ARE EXCLUDED.ODI HASEXPANDED THE SCOPE OF THE EA TO INCL... Read more
CHEVROLET SILVERADO 2500 - All Years Overview
Complete safety history for the CHEVROLET SILVERADO 2500 across all model years (1997, 2026).
103
Total Recalls
5,008
Total Complaints
1
Investigations
266
Reported Crashes
136
Reported Fires
9
Reported Deaths
CHEVROLET SILVERADO 2500 - Year by Year
Compare recalls and complaints across model years. Click any year to see full details.
| Year | Recalls | Complaints | |
|---|---|---|---|
| 2026 | 2 | 7 | View |
| 2025 | 1 | 44 | View |
| 2024 | 4 | 208 | View |
| 2023 | 1 | 70 | View |
| 2022 | 3 | 129 | View |
| 2021 | 6 | 104 | View |
| 2020 | 10 | 139 | View |
| 2019 | 7 | 104 | View |
| 2018 | 5 | 70 | View |
| 2017 | 5 | 69 | View |
| 2016 | 5 | 157 | View |
| 2015 | 6 | 245 | View |
| 2014 | 2 | 52 | View |
| 2013 (current) | 3 | 71 | |
| 2012 | 3 | 70 | View |
| 2011 | 4 | 128 | View |
| 2010 | 5 | 27 | View |
| 2009 | 5 | 79 | View |
| 2008 | 4 | 226 | View |
| 2007 | 3 | 253 | View |
| 2006 | 1 | 218 | View |
| 2005 | 1 | 337 | View |
| 2004 | 2 | 431 | View |
| 2003 | 2 | 561 | View |
| 2002 | 3 | 408 | View |
| 2001 | 1 | 379 | View |
| 2000 | 3 | 156 | View |
| 1999 | 2 | 95 | View |
| 1998 | 2 | 82 | View |
| 1997 | 2 | 74 | View |
| 1996 | 0 | 2 | View |
| 1995 | 0 | 6 | View |
| 1994 | 0 | 7 | View |