2023 CHEVROLET SILVERADO 2500 Recalls, Complaints & Safety

The high pressure fuel pump “grenaded” while driving on the interstate. Caused an immediate shutdown and barely got off the main lane to the shoulder in extremely heavy traffic putting me, my wife and others in imminent danger. The components were inspected by the dealer mechanic and insurance adjuster and they said that is what happened and that there was no reason for it to have happened. A warning of reduced power appeared about 3 seconds before the truck completely shutdown.

GM should be ashamed of themselves not covering the shift to park issue that they have created. This is a known issue and should be recalled. It is impacting thousands of consumers.

On February 3, 2026, my vehicle was taken to Rick Hendrick Chevrolet of Buford for diagnosis of a fuel system failure. The dealership charged a $235 diagnostic fee and concluded that the failure was caused by fuel contamination from an outside source. Based on this determination, my warranty claim with General Motors was denied and my case (#89096714) was closed. After this determination, the vehicle was transported to an independent diesel repair shop for further inspection. During the initial inspection, the technician removed the intake cover and discovered a large crack in the fuel injector pump. The pump had catastrophically failed and internally disintegrated, sending metal fragments throughout the fuel system. This clearly indicates the contamination originated from an internal mechanical failure of the fuel injector pump, not from outside fuel contamination. The independent technician confirmed that the injector pump failure caused metal debris to spread throughout the fuel system. Additionally, there was a visible leak at the front of the engine, which should have prompted further inspection in that area during the dealership’s diagnosis. It appears the dealership’s conclusion was based primarily on fuel sampling, without performing a full mechanical inspection of the injection pump and related components.

My key refuses to come out of the ignition caused by a parking sensor is what Chevy told me. I feel it is a safety hazard because I have to leave my truck idling and take the risk of the truck not registering it’s in park and moving on its.

When putting vehicle in park, I get a message on dash that says "shift to park" when the vehicle is already in park. The vehicle electrical components does not turn off. Sometimes if I wiggle/hit or stick my hand under the steering wheel adjustment lever I can get it to turn off. Becoming more troublesome. Through research I see it is a common issue among GM/Chevy vehicles.

Will pulling camper, truck lurched with hard shift at around 35mph and caused a sudden slow down in traffic. Truck then went into limp mode with engine light illuminated. Pulled over to turn vehicle off and restart. Attempted to gain speed again and similar lurch with hard shift at around 35-40mph. Vehicle again in reduced power mode. Was able to ease truck to dealer where code reader showed P0700 and P0747. This was similar to issue found in recall for model years 2020-2022 with GM 10L1000 transmissions. There has been a technical service bulletin issue by GM regarding models years 21-25 but no recall. Dealer has ordered parts for TSB but repair not performed yet.

I am unable to get the keys out of the ignition when shutting off the truck.

While driving, the 10l1000 transmission in the truck attempted to shift from 6th gear to 7th gear. The transmission locked up causing a violent "buck" from the rear end of the truck. The road was icy and could have caused the truck to lose control due to the lock up of the rear wheels. After getting the truck to a repair shop, valve body was deemed the cause of the failure. A complete transmission replacement is needed. Had I lost control of the vehicle due to the lock up, my family and other motorists would have been put at risk of severe injury or worse. No warning lights were illuminated prior to failure.

tramsmission valve body failed causing lack of porpulsion and inability to put the pickup in park while in traffic. after coasting to the nearest chevy dealer they cleared the codes so i could drive home and take it to my local chevy dealer asap. the local chevy dealer refused to inspect it until the check engine light came back. one week later the transmission violentley down shifted into 5th gear and stayed there until it was shut off it would not go into park. on the second occurances it gave codes p0700 and p0747. it was towed to the local chevy dealer who claimed to inspect on 3 ocassions but efused to give me any paper work on the results of the inspection. beacuse they never inspected it. i took it to an indepent mechanic to replace the valve body. the 5000 miles since the valve body replacement have been uneventful. no indicators of failure were seen before the inital failure.

The hood latch broke off mid drive on the freeway and my hood came up and then slammed down, came up again and went flying across the freeway.

While driving to work one day I came to an intersection and stopped. When I went to accelerate to take off my truck shuttered and made a loud noise. The truck immediately went into "Reduced Power Mode" with no warning. I could no longer drive the appropriate speed limit and had to constantly pull over to allow other vehicles to go by. This caused a traffic jam on narrow roads to get the vehicle to a safe spot. My truck only has 43,000 miles on it. The dealership confirmed that the truck has a bad valve body and needs to be replaced. The truck is currently sitting at the dealership and has been since May 15, 2025. As of today, July 18, 2025, GM still does not have an ETA on when the part to fix my truck will ship out.

“Shift to Park” warning light appears even when vehicle is in park. Faulty solenoid in steering column.

My vehicle says put in park when it’s already in park . My sons vehicle also does the same thing it’s a 1500 Silverado

I was on a two lane driving down the road and getting up to speed. I was still about 45 miles per hour on my way up to 55 mph my vehicle started de rating very fast as I’m driving and then my engine shut off. I had no control over my steering as I made a turn to get off the two-lane road because there was no shoulder. I had to turn the steering wheel really hard and was not able to control the vehicle at all because the engine shut down completely. Everything shut down. I was sticking out in the road. I have no clue yet. What caused it I had to get it towed to a dealership. I just thank God I wasn’t on an interstate but still I was on a two lane and had just topped over a small hill where nobody could see me when they topped the little hill. It could’ve been a very dangerous situation.

Sudden jerk power train and deceleration while driving and towing 5th wheel, immediate loss of power and could have been catastrophic. GM has a known defect that requires immediate attention and investigation to affirm this is a broad national problem with the Allison 10 speed 10L1000 transmission, specifically the defective transmission control valve body assembly. Do we have to wait for multiple family members to be killed or seriously injured due to this known defect? Time for action and resolution. My local dealer tells me this is bigger than anyone knows... why?

Component/System: The Allison 10‑speed (10L1000) transmission valve body catastrophically failed on [XXX], while driving Sunday afternoon down Galveston Seawall Blvd. The truck abruptly dropped from 45 mph into limp mode in heavy traffic, forcing me to pull into the bike lane to avoid being rear‑ended. The vehicle remains at Classic Chevrolet (Galveston, TX) awaiting the OEM valve body—which is on national backorder—and the complete transmission assembly is likewise unavailable. The failed valve body and transmission are available for inspection upon request. Safety Risk: Unexpected limp mode and gear lock‑up in heavy traffic create an immediate risk of rear‑end collisions or side impacts as surrounding drivers have no warning of sudden deceleration or loss of drive. Reproduction/Confirmation: Classic Chevrolet diagnosed and confirmed the failed valve body on May 12, 2025. Their service advisor and my assigned GM Case Agent (#[XXX]) have both acknowledged the defect but report no parts available for repair. Inspections: The vehicle has been inspected by Classic Chevrolet under warranty. GM Customer Care has reviewed my service orders and correspondence. No police or insurance inspections occurred, as no collision ensued—however, the roadside inspection at Classic Chevrolet confirmed the mechanical failure. Warnings/Symptoms: There were no prior warning lamps, messages, or symptoms before the failure. The valve body failure occurred without any advance indication. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

While driving my truck it shifts into tow mode by itself, also on june 1st 2025 my truck shifted to 4 low by itself .

Tailgate randomly opens and closes on its own. It will continue to do so until I start the truck up and then it will start doing it again as soon as I open my drivers side door. Also, the tailgate will no longer open by the button that is on the tailgate. The only way to open the tailgate is to push the button on the remote. And if you do that, the tailgate starts opening and closing again on its own.

My truck has 50k miles and while driving down the road heard a loud pop and felt the truck jerk. Then the truck entered low power mode and the engine light turned on. I took it to the dealership and they are contributing it to the transmission valve body. Has been in the shop for 3 week so far and still no update when the part will be available.

GM ISSUED RECALL# N232426400 AND MY VEHICLE VIN HASN'T BEEN IDENTIFIED. MY TRUCK TAILGATE DOES THE EXACT THING THE RECALL WAS ISSUED FOR. GM TELLING ME THEY WONT DO ANYTHING BECUASE THE VIN HASNT BEEN IDENTIFIED, YET.

Truck has less than. 30k miles on it. Went into limp mode, was less than a mile from home. Parked it had it towed to nearest dealer. They then informed me they have 4 other truck sitting and waiting for Gm to fix parts with allison 10 speed transmission valve body. Dealer says it is at least 4 month wait to get my truck back. I work out of this truck for my business, and still have to pay my $1260 truck payment monthly for a truck that I can't use. Then they tell me they cant give me a loaner truck, only a car that i have to pay out of pocket daily for since chevy only covers $44 a day and cheapest rental is at $50 a day. I cant move trailers and equipment with a car. Gm knows there is a problem with these transmissions and won't do anything about it. I bought new thinking I'd be doing okay with extra warranty, but here we are with no real solution. Please help!!!

The car pulls to the left while driving. The steering wheel turned to the left when I stopped. I have taken it to the dealer three times but the problem is not resolved.

The seat beat has been un-latching while driving. It is random when it occurs. No warnings come before this happens. Does not always need to be that I move for it to unlatch. I have been sitting still while driving and it has come undone. The seat belt has been cleaned out. No signs of defect or other damage. Available to be inspected..should be repaired free of charge as this is a life threatening issue.

This is not a failure, just a poor design for cold temperatures. The windshield wipers are set low on the windshield, below where the defroster can reach. When it is cold/snowing outside, (which it does a lot in the Alaskan interior), the wipers remove the melted water from the windshield and push it down to where the wipers sit in the off position. This causes a major buildup of ice very quickly and the wipers freeze to the glass and collect ice. Then, when the driver attempts to clear more melting snow, the ice that is frozen to the wipers just creates major streaking and poor visibility.

The contact owns a 2023 Chevrolet Silverado 2500. The contact stated that upon starting the vehicle, the check engine warning light illuminated. The contact restarted the vehicle, but the light failed to turn off. While driving 45 MPH hauling a trailer, the vehicle failed to operate as needed and the transmission was making an abnormal clunking sound. The vehicle then went into SAFE Mode and failed to exceed 35 MPH. The contact stated that the failure was related to NHTSA Campaign Number: 24V797000 (Power Train). The vehicle was taken to the local dealer, where it was diagnosed and determined that the valve body needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and opened a claim for the contact. The failure mileage was approximately 29,000.

Traveling 70mph on parkway, out of nowhere, the RPM start revving like the transmission had shifted into neutral, but it is still in Drive. Managed to get off at next exit allowing the Truck to coast. At stop sign, the Truck slams into first, slams into second, reaches 30mph and begins to do same problem and RPM’s rev like in neutral. Can not get the truck to go over 30mph of change any more gears. We did manage to take a 15 min ride to nearby Chevy Dealer. Dealer has confirmed no codes or check engine lights. After 1 full week in, no further information has been provided except at some point next week, it’s on the schedule to open the transmission. Vehicle is now stuck in Maryland. I did receive a rental to continue my way home that evening to SC.

The vehicle mileage is 1,886. The vehicle steering command left or right turns had beautiful chime sound. The dealership could not find the signal chime commands. They claim that this vehicle doesn't have chime when turning right or left. This high-end truck has a lot features that dealership don't know about. This vehicle mileage is very good on the highway 22.4 miles per gallon.

THE VEHCILE ONLY HAS 1779 MILES. THE AC UNIT OPERATED FOR SHORT PERIOD TIME. THE OUTSIDE TEMPERTURE WAS 95 DEGREE FAHRENHEIT ALL THE CONTROLS WERE NOT INOPERATE. THE A/C COMPRESSOR PUMP WAS NOT FUNCTIONING. THE ONLY ITEMS WORKING WAS THE FAN MOTOR BLOWING HOT AIR. I RESTATED THE VEHICLE AND STILL NO COLD AIR OUTPUT. THE DEALERSHIP SAID THEY COULD NOT FIND ANY PROBLEMS WITH A/C UNIT. THE UNIT OPERATED NORMALY AND THE TEMPERTUER IS 35 DEGREES OUTPUT. THE SECOND PROBLEM THE DASH PANEL EMERGENCY LIGHT CABLE WAS NEVER INSTALLED. THE DEALER HAD TO ORDER THE PART.

When slowing down the vehicle and almost coming to complete stop the truck shutters when it shifts down. Also, if slowing down and almost coming to a stop and then accelerating the truck hesitates, and then shifts hard. The truck hesitating has caused a delay in clearing traffic while turning to exit the road.

Vehicle was towing Horse Trailer. Gave an indication message to check trailer break wiring. I did so and all was working fine. I loaded my horses and pulled out onto the road. Traveling 10 mph the truck completely shut off, no brakes, No warning, I helplessly rolled to a stop. The truck then turned on electrically, but did not start the engine completely by itself. Two minutes later, the truck turned itself off electrically. The motor was never running. I had it towed to a dealership in which it took them five days to repair. The truck has 17,000 miles on it. If I would’ve been traveling on the expressway or going any faster, I could’ve killed people.. I personally have PTSD from ever driving this truck hooked to a trailer again. There should have been some kind of warning system. I should have never lost my brakes. I purchased this truck as a towing vehicle from my Horse Trailer And now I am terrified to use it!

The contact owns a 2023 Chevrolet Silverado 2500. The contact received notification of NHTSA Campaign Number: 24V060000 (Latches/Locks/Linkages) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2023 Chevrolet Silverado 2500. The contact received notification of NHTSA Campaign Number: 24V060000 (Latches/Locks/Linkages) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the tailgate had started detaching from the vehicle. The dealer was contacted, and the vehicle was diagnosed, and it was determined that the tailgate needed to be replaced. The vehicle had not been repaired due to parts not being available for repair. The manufacturer was made aware of the issue. The failure mileage was 7,800. VIN tool confirms parts not available.

1.THE INSTRUMENT PANEL EMERGENCY LIGHTS ARE NOT OPERATING . THE MANUFACTOR FAIL TO DO FINAL INSPECTION. THE EMERGENCY HARNESS WAS NOT INSTALL. THE INSTRUMENT LIGHTS WERE NOT OPERATING. 2. THE TRUCK AUTOMATIC STEPS LIGHTS DON'T COME ALL THE TIME. THE PASSENGERS ARE UNABLE SEE DURING DARKNESS. THEY LOSS THERE FOOTING AND FELL ON THE ASPHALT. THE AUTOMATIC STEPS ARE COLOR BLACK ARE TO SEE DURING THE NIGHT. THE STEPS SHOULD BE COLOR FLUORESCENT WHITE. THE VEHICLE MILEAGE IS ONLY 1224 MILES.

1 injured

1.THE INSTRUMENT PANEL EMERGENCY LIGHTS ARE NOT OPERATING . THE MANUFACTOR FAIL TO DO FINAL INSPECTION. THE EMERGENCY HARNESS WAS NOT INSTALL. THE INSTRUMENT LIGHTS WERE NOT OPERATING. 2. THE TRUCK AUTOMATIC STEPS LIGHTS DON'T COME ALL THE TIME. THE PASSENGERS ARE UNABLE SEE DURING DARKNESS. THEY LOSS THERE FOOTING AND FELL ON THE ASPHALT. THE AUTOMATIC STEPS ARE COLOR BLACK ARE TO SEE DURING THE NIGHT. THE STEPS SHOULD BE COLOR FLUORESCENT WHITE. THE VEHICLE MILEAGE IS ONLY 1224 MILES.

1 injured

1.THE INSTRUMENT PANEL EMERGENCY LIGHTS ARE NOT OPERATING . THE MANUFACTOR FAIL TO DO FINAL INSPECTION. THE EMERGENCY HARNESS WAS NOT INSTALL. THE INSTRUMENT LIGHTS WERE NOT OPERATING. 2. THE TRUCK AUTOMATIC STEPS LIGHTS DON'T COME ALL THE TIME. THE PASSENGERS ARE UNABLE SEE DURING DARKNESS. THEY LOSS THERE FOOTING AND FELL ON THE ASPHALT. THE AUTOMATIC STEPS ARE COLOR BLACK ARE TO SEE DURING THE NIGHT. THE STEPS SHOULD BE COLOR FLUORESCENT WHITE. THE VEHICLE MILEAGE IS ONLY 1224 MILES.

1 injured

The contact owns a 2023 Chevrolet Silverado 2500. The contact stated that while driving at an undisclosed speed, the tailgate step bar continuously extended and retracted. The tailgate-ajar warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the step actuator due to water damage. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 41,000.