2020 CHEVROLET SILVERADO 2500

10 recalls, 139 complaints - 1,710 TSBs

POWER TRAIN:AUTOMATIC TRANSMISSION:FLUID/LUBRICANT:VALVES/VALVE BODY

Defect Description

General Motors, LLC is recalling certain 2020 Chevrolet Silverado 2500, 3500, GMC Sierra 2500, 3500, and 2020-2022 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles that may have been repaired incorrectly under recall 24V797. The transmission control valve may fail and cause the rear wheels to l... Read more

Consequence

Rear wheel lock up increases the risk of a crash.

Remedy

Dealers will inspect the vehicles and update the transmission control software, free of charge. Owner notification letters were mailed March 6, 2026. Owners may contact GMC customer service at 1-800-462-8782 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N252516560.... Read more

1,055 vehicles affected

Manufacturer: General Motors, LLC

POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARE

Defect Description

General Motors, LLC (GM) is recalling certain 2020-2022 Chevrolet Silverado 1500, 2500, 3500, GMC Sierra 1500, 2500, 3500, 2021 Cadillac Escalade, Escalade ESV, Chevrolet Tahoe, Suburban, GMC Yukon, and Yukon XL vehicles equipped with diesel engines. The transmission control valve may fail and caus... Read more

Consequence

Rear wheel lock-up can increase the risk of a crash.

Remedy

Dealers will install new transmission control module software, free of charge. GM will provide a special coverage program to cover the repair of transmissions that are identified by the remedy software as containing a defective control valve. Owner notification letters were mailed December 12, 202... Read more

463,295 vehicles affected

Manufacturer: General Motors, LLC

LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH

Defect Description

General Motors, LLC (GM) is recalling certain 2020-2024 Chevrolet Silverado 2500, 3500, GMC Sierra 2500 and 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently ... Read more

Consequence

An unlatched tailgate may open while driving and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.

Remedy

Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed May 17, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer se... Read more

570,434 vehicles affected

Manufacturer: General Motors, LLC

TIRES:TEMPORARY/EMERGENCY SPARE TIRE

Defect Description

General Motors, LLC. (GM) is recalling certain 2020-2021 Chevrolet Silverado 2500 and GMC Sierra 2500 vehicles equipped with a 17" spare tire (RPO ZHQ or ZXT) and either the 20" accessory road tire (RPO REM) or the 18" accessory road tire (RPO Q2V). Operating the spare tire with other 20" or 18" ti... Read more

Consequence

An ABS system that cannot control the rear wheels independently increases the risk of a crash.

Remedy

Dealers will provide the appropriate spare tire and apply a new spare tire information label, free of charge. Owner notification letters were mailed on October 18, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020; GMC customer service at 1-800-462-8782. GM's number for this r... Read more

86 vehicles affected

Manufacturer: General Motors, LLC

SEAT BELTS

Defect Description

General Motors, LLC (GM) is recalling certain 2019-2021 Chevrolet Silverado 1500 and GMC Sierra 1500, 2021 Chevrolet Suburban and Tahoe and GMC Yukon XL and 2020-2021 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 vehicles. The seat belt brackets may not be secured to the seat fram... Read more

Consequence

If a seat-belt bracket is not secured, the seat belt may not properly restrain an occupant in the front-row center seat position, increasing the risk of injury in a crash.

Remedy

GM will notify owners, and dealers will inspect left-side and right-side front-row center seat-belt bracket attachments and reassemble it correctly as necessary, free of charge. The recall began January 26, 2021. Owners may contact GMC customer service at 1-800-462-8782, Chevrolet customer service... Read more

624,216 vehicles affected

Manufacturer: General Motors, LLC

POWER TRAIN:DRIVELINE:DRIVESHAFT

Defect Description

General Motors LLC (GM) is recalling certain 2019-2020 Chevrolet Silverado 1500 and GMC Sierra 1500 and 2020 Chevrolet Silverado 2500 trucks. One of the driveshaft joints may not have been properly welded, causing the driveshaft to separate while the vehicle is moving.

Consequence

If the driveshaft separates, there may be a loss of propulsion, increasing the risk of crash.

Remedy

GM will notify owners, and dealers will replace the driveshaft, free of charge. The recall is expected to begin December 2020. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-888-988-7267. GM's number for this recall is N202314870.

42 vehicles affected

Manufacturer: General Motors LLC

AIR BAGS:SIDE/WINDOW:CURTAIN:INFLATOR

Defect Description

General Motors, LLC. (GM) is recalling certain 2020 Buick Enclave, Cadillac XT5 and XT6, Chevrolet Blazer, Silverado 1500, 2500 and 3500 and Traverse and GMC Acadia and Sierra 1500, 2500 and 3500 vehicles. The diffuser component of the Roof-Rail Air Bag (RRAB) inflator may not have been properly cr... Read more

Consequence

If the diffuser separates from the inflator during deployment, RRAB performance may be degraded, increasing the risk of injury in a crash.

Remedy

GM will notify owners, and dealers will replace the suspect RRAB modules, free of charge. The recall began September 3, 2020. Owners may contact Chevrolet customer service at 1-800-630-2438, Cadillac customer service at 1-800-333-4223, or Buick customer service at 1-800-521-7300. GM's number for ... Read more

769 vehicles affected

Manufacturer: General Motors LLC

STRUCTURE:BODY:HOOD

Defect Description

General Motors LLC (GM) is recalling certain 2020 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 vehicles previously recalled under 20V-142. Some of the vehicles in 20V-324 were not part of Recall 20V-142 but received defect parts during another service (typically during collision r... Read more

Consequence

If a striker wire fractures, the hood may open unexpectedly while driving, increasing the risk of a crash.

Remedy

GM will notify owners, and dealers will replace the hood assembly, free of charge. For hoods sold over the counter, dealers will contact customers with instructions for hood replacement. The recall began July 7, 2020. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer... Read more

272 vehicles affected

Manufacturer: General Motors LLC

LATCHES/LOCKS/LINKAGES:HOOD:LATCH

Defect Description

General Motors LLC (GM) is recalling certain 2020 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 vehicles. The hood-latch striker wires may not have been heat-treated properly, possibly causing them to fracture.

Consequence

If a striker wire fractures, the hood may open unexpectedly while driving, increasing the risk of a crash.

Remedy

GM will notify owners, and dealers will replace the hood assembly, free of charge. The recall began April 13, 2020. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-888-988-7267. GM's number for this recall is N192284960.

1,909 vehicles affected

Manufacturer: General Motors LLC

SEAT BELTS:PRETENSIONER

Defect Description

General Motors LLC (GM) is recalling certain 2019-2020 Chevrolet Silverado 1500 and GMC Sierra 1500, and 2020 Silverado 2500, Silverado 3500, Sierra 2500, and Sierra 3500 vehicles equipped with carpet floor covering. When the front seat belt pretensioners deploy, hot gas may vent through an opening... Read more

Consequence

A vehicle fire could result if materials ignite inside the vehicle.

Remedy

GM will notify owners, and dealers will close off the opening in the pretensioner bracket, free of charge. The recall began December 13, 2019. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-888-988-7267. GM's number for this recall is N192270600.

556,399 vehicles affected

Manufacturer: General Motors LLC

Complaint Statistics

139 total complaints 9 crashes 3 fires 2 injuries

Top Reported Components

Component	Complaints
POWER TRAIN	19
STEERING	15
SERVICE BRAKES	15
ELECTRICAL SYSTEM	14
ENGINE	13
FUEL/PROPULSION SYSTEM	12
UNKNOWN OR OTHER	10
AIR BAGS	5
SUSPENSION	3
STRUCTURE:BODY	2

Incident date: Sep 7, 2026

2 of the 4 Balance weights from Front Axle Propeller Shaft have become detached from their welds. Found on chassis during routine maintenance and visual inspection. Truck was just outside window of recall N202314870, Contacted GM Customer care to confirm no recall work was preformed and vehicle is o... Read more

Incident date: Jun 28, 2026

The contact owns a 2020 Chevrolet Silverado 2500. The contact stated that while driving at an undisclosed speed, the transmission was slipping and shifting hard. The contact associated the failure with NHTSA Campaign Number: 26V083000 (Power Train); however, the VIN was not included. The dealer was ... Read more

Incident date: Aug 26, 2026

The contact owns a 2020 Chevrolet Silverado 2500. The contact stated that while driving at an undisclosed speed, the tailgate independently opened. The contact associated the failure with NHTSA Campaign Number: 24V060000 (Latches/Locks/Linkages); however, the VIN was not included in the recall. The ... Read more

Incident date: Jul 1, 2025

The contact owns a 2015 Ford Taurus. The contact stated that while the vehicle was in reverse(R), the rear-view camera displayed a blank screen, or the message “Rear-view Camera not Available” was displayed. The contact associated the failure with NHTSA Campaign Number: 25V695000 (Back Over Prev... Read more

Incident date: Aug 2, 2026

Vehicle was exhibiting erratic indications in all safety systems. Was checked out by dealer told all was OK. Two weeks later vehicle indicated warnings in various safety system, instrument cluster went dark, speedometer and tach were inop, blinkers did not work. Car taken to dealer again where it w... Read more

Incident date: Jun 25, 2026

- The Cam Phasers are failing. The dealer on my last visit said that the engine makes a rattle, and the Cam Phasers are the issue. It's apparently a wide spread issue with this year of vehicle. I wasn't aware previously. - The dealer said that the issue persisting will introduce debris into the e... Read more

Incident date: Apr 5, 2026

Multiple warning lights lit up after starting car and driving for a short distance (less than 5 feet). Honda mechanic diagnosed it as a misfire in cylinder likely due to carbon buildup or other unknown reason. Similar incidents have happened with other 2019 Honda Fit and an extension of warranty was... Read more

Incident date: Apr 2, 2026

while moving in reverse, the vehicle automatic breaking system engages on and off giving a jerking movement of the car and makes you feel like you hit something. Once the vehicle is placed into Drive mode the same thing happens with the breaking system. because of this the check vehicle lights come ... Read more

Incident date: Mar 6, 2026

Thumb was deeply cut using gear shift selector knob due to peeling chrome on the knob.

1 injured

Incident date: Mar 11, 2026

Often at times when turning, I hear a clicking noise. Was informed it could be CV joints. Went to Honda and was told they can't do nothing about it at this time.

Incident date: Mar 11, 2026

While I was driving, my instrument panel went dark, as if it were turned off. I could no longer see my odometer. Turning the car off and on did not resolve the issue. After the car was off for a half hour or so, the problem was no longer happening. Problem occurred on March 10, 2026. Only happene... Read more

Incident date: Mar 11, 2026

Increased resistance making minor adjustments to the steering wheel in either direction when driving the highway at high speeds. I've seen every symptom of the Honda 'sticky steering' problem that only has a recall for 2022-2025 right now, but I know it's not a coincidence.

Incident date: Feb 17, 2026

The contact owns a 2020 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (Electrical System); however, the part was not yet available for the recall repair. The contact had received the notification 18-months ago; however, parts were still unavailable. The dealer wa... Read more

Incident date: Feb 3, 2026

The 12V system battery failed to keep a charge and the vehicle slowly reduced maximum speed until it fully died causing the car to coast to a stop on a 55MPH highway. At 9,500 miles on the odometer the ICCU has failed. The part is on backorder and my car has been in the shop for three weeks with no... Read more

Incident date: Jul 29, 2025

To Whom It May Concern; Again having ongoing issues and problems with my 2025 crosstrek. Just got it back from the dealership after it being there for over 3 weeks. I was returned to me with a nail in the tire. And they even lost my keys at the dealership. I've had my car back not even 24 hours... Read more

Incident date: Feb 11, 2026

I noticed that visibility at night was poor. I was pulled over by the police and give a warning that my headlight was out and told to get it fixed. I thought it may be as simple as a bulb but was told the entire left headlamp assembly had to be replaced at a cost of more than $2,000. Just days later... Read more

Incident date: Feb 11, 2026

My wife was slowly pulling into a parking spot at kohls and the car lunged like the gas pedal was pressed all the way down and hit parking pole in spot . I googled to see if this was an issue reports and found information on this not actual recall but reports on this issue . Kia has done nothing wit... Read more

Crash 1 injured

Incident date: Jan 24, 2026

The 2024 Mercedes-Benz GLS 450 exhibits a critical "Spatial Mapping Offset" defect within the MBUX 360-degree camera interface and the Active Brake Assist (ABA) logic. Specifically, the digital rendering of physical obstacles on the dashboard display is offset by approximately 0.5 feet (6 inches). T... Read more

Crash

Incident date: Jan 24, 2026

Crash

Incident date: Nov 1, 2025

The contact owns a 2024 Mitsubishi Eclipse Cross. The contact stated that the vehicle failed to reverse in cold weather. The contact stated that the brakes were frozen. The contact attempted to rock the vehicle to release the brakes. There were no warning lights illuminated. The vehicle was taken to... Read more

Incident date: Jan 27, 2026

My 2021 Nissan Versa was struck at high speed while parked and required extensive repairs that exceeded the vehicle’s value. After the repairs, the transmission began acting erratically. The car shudders, hesitates, and feels unstable while driving. Acceleration is unpredictable and the vehicle do... Read more

Crash

Incident date: Dec 23, 2025

I See recalls on transmissions but i don't see one on mine and it is having the same problems as the other Seltos not sure way it's not on a recall list

Incident date: Nov 1, 2025

I own a 2025 GMC Sierra 1500. The rearview camera is inoperable at night (image is too dark). Brought vehicle into to purchasing dealer with complaint. After service, I was told that there was nothing they could do to correct the issue. I then contacted GMC customer service. They advised to bring th... Read more

Incident date: Jan 1, 2025

I was driving on the freeway and my gmc Sierra at4 received a notification that I could could no longer accelerate. I pulled off to the side as safely as I could in a slanted hill in a major freeway with no shoulder. I sat on the side of the road for 45 min and then ran out of diesel gas waiting for... Read more

Incident date: Jan 1, 2025

Incident date: Oct 18, 2025

Complete infotainment system loss and screen blackouts Repeated “Network connection lost” errors Inoperative reverse camera and parking assist systems Ongoing 12V battery drainage due to system faults My Honda dealer has diagnosed the problem as a defective floor wire harness and advised tha... Read more

Incident date: Sep 15, 2025

While driving on U.S Highway 521 in South Carolina, the vehicle experienced SUDDEN, UNEXPECTED BRAKING AND VIOLENT SHAKING even though there were no cars or obstacles directly in front of me. The sensation was so strong it felt as if the car had been rear-ended, but there was no impact. The issue ha... Read more

Incident date: Sep 15, 2025

DPF regeneration frequency. Truck began exhaust regeneration at frequent intervals. Truck produced check engine light for "regen frequency P2459". Problem verified by dealer. Cause of the issue is unknown.

Incident date: Sep 10, 2025

I purchased the used vehicle in March and I have had an intermittent check engine light (p0101 code), my forward collision warning lights and traction control lights come on and my car brakes like I was in an emergency braking situation. Since the second day of owning the car. I've had it in the ... Read more

Incident date: Jul 31, 2025

While driving on a major highway, my car went into limp mode topping out at 60 mph then decreasing before going back to 60. My check engine light was also blinking, not solid.

Incident date: Sep 9, 2025

Mine has a looseness feeling yet on inspection everything like tie rod ends are good. Definitely at the 11 o clock position I can get a shudder or shimmy even at low speeds. Despite it feeling loose it’s tracking excellent on the highway like everything is tight. I also get a rattle like the tie r... Read more

Incident date: Aug 29, 2025

Front passenger safety restraint system fault - this seems to be very common issue on Tesla Model 3 where I'm told some wires or sensor is pinched on the seat when the seat is reclined too far back or forward. It could cause an issue with the airbag misfiring or not firing at all during an accident,... Read more

Incident date: Sep 2, 2025

The contact owns a 2014 Nissan Altima. The contact stated that while her daughter was driving at an undisclosed speed, the air bag and check engine warning lights illuminated. The vehicle was taken to an independent mechanic where it was determined that the air bag might deploy at any time, and that... Read more

Incident date: Sep 2, 2025

I recently had to replace my transmission (2020 Chevrolet Traverse) due to shuddering from manufacturer's fault in assembly process. Now I'm having to replace the transmission in my mother's 2018 Chevrolet Colorado that has less than 65k miles. These issues cause power loss while driving. I was in t... Read more

Incident date: May 2, 2025

The contact owns a 2012 Honda Odyssey equipped with Cooper Tires, Tire Line: CS5 Grand Touring, Tire Size: P235/65/R17, DOT Number: (N/A). The contact stated while driving 70 MPH, the vehicle started to vibrate abnormally. The driver was able to pull over safely and became aware of a blowout of the ... Read more

Incident date: Feb 3, 2025

The contact owns a 2023 Ford F-250 SD. The contact had experienced several electrical failures with the vehicle and the vehicle had been back to the dealer for repairs for more than 70 days. The contact stated that the instrument cluster failed to properly illuminate, and it was difficult to see the... Read more

Incident date: May 8, 2025

My vehicle went from completely fine to having a loud knocking noise while I was driving 65 mph down the 4 lane highway. My vehicle lost power and slowed down. I was 50 miles from a dealership. They had to replace my entire engine and crankshaft. It cost over $12,000.00. This exact issue has bee... Read more

Incident date: Aug 19, 2024

Front CV Axles are failing. Issues: constant vibrations when accelerating, difficulty steering, and some loss of control.

Incident date: Nov 4, 2024

There are warning lights for all safety modules, The LKAS, Headlight warning system accident prevention system, collision avoidance system etc..

Incident date: Feb 19, 2025

The contact owns a 2016 Ford Fusion. The contact stated while driving at a slow speed, the steering wheel started to wobble with the "Power Steering Assist Fault Service Now" message displayed. The contact pulled into a parking lot and the “Loss of Power Steering - Pull Over to the Side of the Roa... Read more

Incident date: Feb 7, 2025

A water pump was recalled. Since the auto manufacturer, Fisker LLC, filed for bankruptcy, I have no warranty or service help with the vehicle. I had to purchase the part and pay a technician to install it. The cost was $200.00.

Incident date: Jan 30, 2025

The truck jerks when first driving and will jerk and lundge at various times and speeds. There is a almost grinding nosie. It often says "Reduced Engine Power" and the engine light comes one, the "Service ESC" notice comes on with the vehicle light, when this happens the truck will barely acceler... Read more

Incident date: Jan 30, 2025

The contact owns a 2013 Toyota Corolla. The contact received notifications of NHTSA Campaign Numbers: 20V024000 (AIR BAGS) and 19V005000 (AIR BAGS) and would like to be removed from the recall distribution list. The local dealer and manufacturer were contacted.

Incident date: Jan 16, 2025

On-board AC charger failure. Confirmed by dealer, parts on 4-6 week backorder. System gave two different messages. One in the driver's display reading "AC charging fault; Book a service" and a separate message in the main display reading "Critical Issue: Charging fault; Charging not possible". Thes... Read more

Incident date: Oct 1, 2023

In February 2024 we received a safety recall from Honda stating the fuel pump could prevent an engine from starting, cause a vehicle to lose drive power, or stall while driving, increasing the risk of a crash or injury. It has been a year and we have not received any notice of replacement parts. H... Read more

Incident date: Oct 1, 2024

I was driving down a smooth straight highway at 60 mph when the power steering completely failed. After that the van was nearly impossible to turn even a slight amount. If the road had been a bunch of curves I wouldn't have been able to make it to a safe place to pull over. Mercedes had recall campa... Read more

Incident date: Oct 1, 2024

The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (ENGINE AND ENGINE COOLING); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall ... Read more

Incident date: Oct 1, 2024

Incident date: Aug 10, 2023

12/14/24-I was stopped at a red light at a VERY busy intersection. The engine was in stop mode by the start/stop feature. When the light turned green, the car failed to start. The entire car shut down, with alarms sounding and dash lights flashing. The entire system had to reboot before I could r... Read more

Showing 50 of 139 complaints.

NHTSA Safety Ratings, 2020 CHEVROLET SILVERADO 2500

2020 Chevrolet Silverado 2500 PU/CC 4WD

Category	Rating
Rollover Risk	0.0%

Safety Technology

Feature	Status
Electronic Stability Control	Standard
Forward Collision Warning	No
Lane Departure Warning	No

Source: NHTSA 5-Star Safety Ratings Program. Ratings are based on crash tests conducted by the National Highway Traffic Safety Administration.

Technical Service Bulletins, 2020 CHEVROLET SILVERADO 2500

1,710 manufacturer communications from 826 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

Component	Bulletins
350000 EQUIPMENT	266
110000 ELECTRICAL SYSTEM	221
060000 ENGINE AND ENGINE COOLING	210
100000 POWER TRAIN	116
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL	81
060000 ENGINE (PWS)	58
080000 FUEL SYSTEM, DIESEL	58
356000 EQUIPMENT ADAPTIVE/MOBILITY	56

060000 ENGINE AND ENGINE COOLING

The informational bulletin advises the tech to use the glow plug bore cleaner to reduce the chance of soot building up on the glow plug causing a premature failure.

170000 LATCHES/LOCKS/LINKAGES

Customer Satisfaction Program. As a remedy for Safety Recall N232426400, certain vehicles had the liftgate exterior release switch assembly disabled. This Customer Satisfaction Program provides the final repair to restore the function of

170000 LATCHES/LOCKS/LINKAGES

200000 WHEELS

This service bulletin provides information for dealers/technicians on Tire Radial Force Variation (RFV).

020000 SUSPENSION

This technical bulletin provides a procedure to re-torque the leaf spring u bolts to correct a condition of Clunking Noise from Rear of Vehicle (Re-torque Leaf Spring Bolts).

350000 EQUIPMENT

This service bulletin provides information on the Transport Mode Feature, also known as Logistics mode, which is used to increase the 12V Battery stand time of the vehicle during transit and or long period of stand time at the dealerships.

110000 ELECTRICAL SYSTEM

350000 EQUIPMENT

This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.

110000 ELECTRICAL SYSTEM

This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.

350000 EQUIPMENT

This informational bulletin advises the technician to check for faults that may be caused by the trailer otherwise found by a possible faulty trailer connector.

110000 ELECTRICAL SYSTEM

This informational bulletin advises the technician to check for faults that may be caused by the trailer otherwise found by a possible faulty trailer connector.

030000 SERVICE BRAKES, HYDRAULIC

This informational bulletin advises the technician to check for faults that may be caused by the trailer otherwise found by a possible faulty trailer connector.

350000 EQUIPMENT

This bulletin updates the position of General Motors on refinishing aluminum wheels. GM has determined that wheel refinishing under warranty will no longer be performed.

200000 WHEELS

This bulletin updates the position of General Motors on refinishing aluminum wheels. GM has determined that wheel refinishing under warranty will no longer be performed.

110000 ELECTRICAL SYSTEM

This bulletin provides information for electrical ground repairs using new General Motors replacement fasteners with conductive finish.

160000 STRUCTURE

This preliminary informational bulletin provides frame coating repair information to correct a customer concern of wax coating on frame peeling, metal shows corrosion/rusting (U.S. and Canada Only).

110000 ELECTRICAL SYSTEM

This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.

111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY

This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.

350000 EQUIPMENT

This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.

118000 ELECTRICAL SYSTEM:SOFTWARE

This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This Preliminary information communicates to dealer that GM is aware of the issue and is working on a resolution.

030000 BRAKES (PWS)

This Preliminary information communicates an issue with clearing DTC: C15DD and how to rest the average release time to clear DTC.

160000 STRUCTURE

This preliminary informational bulletin provides frame coating repair information to correct a customer concern of wax coating on frame peeling, metal shows corrosion/rusting (U.S. and Canada Only).

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This service bulletin provides information on submitting quality Photos of Various Vehicle Concerns to the GM Technical Assistance Center (TAC).

350000 EQUIPMENT

This informational bulletin provides information on availability for a locking gas cap for trucks are operated in high amount of dirt or dust which can migrate to the filler cap area.

081100 FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY

This informational bulletin provides information on availability for a locking gas cap for trucks are operated in high amount of dirt or dust which can migrate to the filler cap area.

350000 EQUIPMENT

This technical bulletin provides repair information to correct a customer concern of U170 Radio Software Update.

110000 ELECTRICAL SYSTEM

This technical bulletin provides repair information to correct a customer concern of U170 Radio Software Update.

118000 ELECTRICAL SYSTEM:SOFTWARE

This Preliminary information communicates a Radio software update resolution for OnStar LED Red And Wifi Hotspot Inoperative After Remote Vehicle Start concern.

060000 ENGINE AND ENGINE COOLING

This technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels shou

110000 ELECTRICAL SYSTEM

This bulletin advises the tech to inspect deeper into what may be the main cause of an engine failure.

100000 POWER TRAIN

This bulletin advises the tech to inspect deeper into what may be the main cause of an engine failure.

060000 ENGINE AND ENGINE COOLING

This bulletin advises the tech to inspect deeper into what may be the main cause of an engine failure.

350000 EQUIPMENT

This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.

350000 EQUIPMENT

This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).

110000 ELECTRICAL SYSTEM

This Preliminary information communicates that some customers may comment that after an auto-stop event the engine does not restart and to inspect the engine ground strap. Temporarily on hold while PIE0572 is active. PIE0572 has now ended

132000 VISIBILITY:GLASS, SIDE/REAR

This technical bulletin provides a procedure to correct the condition of Suction Cup Marks on Window Glass.

030000 BRAKES (PWS)

This Preliminary information communicates that when removing the fuel line jumper hose care should be taken to be sure the line is reinstalled correctly to avoid a no/low fuel pressure situation.

070000 FUEL SYSTEM, GASOLINE

This Preliminary information communicates that when removing the fuel line jumper hose care should be taken to be sure the line is reinstalled correctly to avoid a no/low fuel pressure situation.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This service bulletin provides information on All hazmat parts being returned to the Warranty Parts Center (WPC) must be shipped using Central Transport. Hazardous materials should never be sent by air transportation to the WPC.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This Preliminary Information communication advises the technician with a tip when the vehicle stops running after it has been idling for 2.5 hours. This is normal operation of the vehicle built with regular production code BTM and without R

980000 UNKNOWN OR OTHER

This warranty administration bulletin provides information regarding the field action courtesy transportation policy.

060000 ENGINE AND ENGINE COOLING

This technical bulletin provides repair information to correct a customer concern of Evaporative DTCs P0442, P0446, P0455 or P0449, Caused by Dust Intrusion into the Evaporative Canister.

060000 ENGINE AND ENGINE COOLING

This Preliminary information communicates that some customers may comment that after an auto-stop event the engine does not restart and to inspect the engine ground strap. Temporarly on hold while PIE0572 is active. PIE0572 has now ended a

060000 ENGINE AND ENGINE COOLING

This service bulletin provides a repair procedure to correct customer concerns of Service Emissions System Displayed on DIC, MIL Illuminated with DTC P249C and/or P20E8 Set.

060000 ENGINE AND ENGINE COOLING

This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.

260000 FORWARD COLLISION AVOIDANCE

This Preliminary information communicates a "Forward Collision System Reduced" message displayed on the DIC when the Forward Automatic Braking has been set to the "Alert" setting. This is normal when the FAB has been set to "Alert".

118520 ELECTRICAL SYSTEM:ADAS:PARKING ASSIST:SENSORS

This Preliminary information communicates information on how to disable the Side Blind Zone Detection and Park Assist systems when a customer removes the pickup box from the vehicle to install an aftermarket bed or body.

118510 ELECTRICAL SYSTEM:ADAS:PARKING ASSIST:SOFTWARE

118420 ELECTRICAL SYSTEM:ADAS:BLINDSPOT:SENSORS

118410 ELECTRICAL SYSTEM:ADAS:BLINDSPOT:SOFTWARE

273000 LANE DEPARTURE: BLIND SPOT DETECTION

251000 ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC)

This Preliminary Information communication provides information to the technician about vehicles that have an unwanted Stability Activation and/or a Service Stability message on the Driver Information Center. Technician may find a Diagnosti

100000 POWER TRAIN

This technical bulletin provides a procedure to inspect the front pump of the transmission for a possible leak.

350000 EQUIPMENT

This service bulletin helps diagnose/reduce possible CCND issues on Transfer Cases - Service 4WD on DIC, Intermittent Failures, Noise Concerns, Driveline/Steering Vibration/Shudder, Intermittent DTCs/MIL Illuminated, Engagement/Disengagemen

110000 ELECTRICAL SYSTEM

100000 POWER TRAIN

010000 STEERING

110000 ELECTRICAL SYSTEM

This service bulletin provides a repair procedure to correct customer concerns of Service Emissions System Displayed on DIC, MIL Illuminated with DTC P249C and/or P20E8 Set.

060000 ENGINE AND ENGINE COOLING

This service bulletin provides a repair procedure to correct customer concerns of Service Emissions System Displayed on DIC, MIL Illuminated with DTC P249C and/or P20E8 Set.

060000 ENGINE AND ENGINE COOLING

This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations.

070000 FUEL SYSTEM, GASOLINE

This service bulletin provides information on the cold start control system in DI engines to reduce cold start emissions and improve fuel economy.

063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL

This service bulletin provides information on the cold start control system in DI engines to reduce cold start emissions and improve fuel economy.

030000 BRAKES (PWS)

This Preliminary Information communication provides information to the technician about fluid leaking from the brake caliper piston area found during a service of the vehicle. The substance is actually excess assembly grease from the calipe

110000 ELECTRICAL SYSTEM

This technical bulletin provides a procedure to program the Reductant Control Module and Setup and Perform the Reductant Fluid Tank Level Reset.

060000 ENGINE AND ENGINE COOLING

This technical bulletin provides a procedure to program the Reductant Control Module and Setup and Perform the Reductant Fluid Tank Level Reset.

190000 TIRES

This Preliminary Information communication provides information to the technician that some owners of Heavy Duty Trucks and Utilities may ask if they can lower their tire pressures. Tire pressures being set to the "Tire and Loading Label" w

100000 POWER TRAIN

This Warranty Admin service bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle

060000 ENGINE AND ENGINE COOLING

353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

This Preliminary information communicates to dealers of a known issue with failed map update

110000 ELECTRICAL SYSTEM

This Preliminary information communication provides information to the technician on installing Regular Production Option Code 9L7 Up-fitter Auxiliary Switches. Technician will need to reference the latest version of General Motors Up-fitte

350000 EQUIPMENT

This service bulletin provides information on the EL-52800 Diagnostic & Charge Battery Station (DCBS) a?? FAQs.

110000 ELECTRICAL SYSTEM

This service bulletin provides information on the EL-52800 Diagnostic & Charge Battery Station (DCBS) a?? FAQs.

350000 EQUIPMENT

This service bulletin assists technicians in setting up PicoScope hardware/software to monitor CAN bus traffic (voltage patterns) to aid Technical Assistance (TAC) and Field Service Engineers (FSEs) in diagnosing electrical issues present o

110000 ELECTRICAL SYSTEM

100000 POWER TRAIN

This Preliminary information communicates that the tool for the HD transfer cases to install the input seal during a repair is incorrect and a new tool is in development.

350000 EQUIPMENT

This technical bulletin provides a procedure to inspect the front pump of the transmission for a possible leak.

100000 POWER TRAIN

This technical bulletin provides a procedure to inspect the front pump of the transmission for a possible leak.

060000 ENGINE AND ENGINE COOLING

This technical bulletin provides repair information to correct a customer concern of 2020 - 2022 Silverado and Sierra Equipped with Diesel Engine Setting DTCs P20BB or P20C3.

110000 ELECTRICAL SYSTEM

This technical bulletin provides repair information to correct a customer concern of 2020 - 2022 Silverado and Sierra Equipped with Diesel Engine Setting DTCs P20BB or P20C3.

160000 STRUCTURE

This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.

160000 STRUCTURE

This preliminary informational bulletin provides frame coating repair information to correct a customer concern of wax coating on frame peeling, metal shows corrosion/rusting (U.S. and Canada Only).

100000 POWER TRAIN

This service bulletin provides a Diagnostic Tip for Noise, Vibration, and/or Harshness Issues/Clunk Noise Heard During Coast Down Event after the transfer case was removed from the transmission and reinstalled during a recent repair.

350000 EQUIPMENT

060000 ENGINE AND ENGINE COOLING

This bulletin advises the tech to inspect deeper into what may be to main cause of an engine failure.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.

100000 POWER TRAIN

This PI bulletin advises the technician on the proper way to install the pistons in an engine.

120000 EXTERIOR LIGHTING

This informational bulletin provides information for dealers/technicians on Headlamp, Tail Lamp, License Lamp or Fog/Driving Lamp Damage.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This Preliminary Information communication provides information to the technician about vibration complaints that are one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Di

060000 ENGINE AND ENGINE COOLING

This PI bulletin advises the technician on the proper way to install the pistons in an engine.

350000 EQUIPMENT

This informational bulletin advises the technician to check for faults that may be caused by the trailer otherwise found by a possible faulty trailer connector.

210000 TRAILER HITCHES

This informational bulletin advises the technician to check for faults that may be caused by the trailer otherwise found by a possible faulty trailer connector.

110000 ELECTRICAL SYSTEM

This informational bulletin advises the technician to check for faults that may be caused by the trailer otherwise found by a possible faulty trailer connector.

071000 FUEL SYSTEM, GASOLINE:STORAGE

This Preliminary Information communication provides information to the technician about vehicles that may have a bump feel or clunk noise at a stop or on launch. Dealer should communicate to the customer this condition is a normal operating

114005 ELECTRICAL SYSTEM: INTEGRATED TRAILER BRAKE CONTROL

This Preliminary Information communication provides information to the technician about customers that may request the factory Integrated Trailer Brake Controller Regular Production Option Code (JL1) be installed on their Full-Size Pickup o

120000 EXTERIOR LIGHTING

This Preliminary information provides information to the technician on installing a roof beacon light. Technician will need to reference the latest version of General Motors Up-fitter Integration Bulletin 157. The information can be found a

110000 ELECTRICAL SYSTEM

This Preliminary information communicates diagnostic tips when trying to root cause a SES MIL with DTC's B2B0D and B2B0E. Main cause is aftermarket electrical devices spliced into the ignition main fuses.

110000 ELECTRICAL SYSTEM

This preliminary information (PI) provides information om Service Programming System (SPS) Error Codes (E4398, E4399, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491 or E6961).

080000 FUEL SYSTEM, DIESEL

This technical bulletin provides a procedure to program the Reductant Control Module and Setup and Perform the Reductant Fluid Tank Level Reset.

Showing 100 of 1,710 bulletins.

NHTSA Safety Investigations, CHEVROLET SILVERADO 2500

Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.

PE, Closed , Model Year: 2000

HYDRAULIC PUMP SHAFT FAILURES

THE PRELIMINARY EVAULATION IS BEING UPGRADED.DURING THE EA ODI WILL LIMITITS INVESTIGATION TO ONLY THOSE VEHICLES EQUIPPED WITH A HYDRO-BOOST SYSTEM, WHICH PROVIDES POWER ASSIST TO THE BRAKING AND STEERING SYTEMS.VACCUUM BRAKE BOOSTER VEHICLES ARE EXCLUDED.ODI HASEXPANDED THE SCOPE OF THE EA TO INCL... Read more

CHEVROLET SILVERADO 2500 - All Years Overview

Complete safety history for the CHEVROLET SILVERADO 2500 across all model years (1997, 2026).

103 Total Recalls

5,008 Total Complaints

1 Investigations

266 Reported Crashes

136 Reported Fires

9 Reported Deaths

CHEVROLET SILVERADO 2500 - Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year	Recalls	Complaints
2026	2	7	View
2025	1	44	View
2024	4	208	View
2023	1	70	View
2022	3	129	View
2021	6	104	View
2020 (current)	10	139
2019	7	104	View
2018	5	70	View
2017	5	69	View
2016	5	157	View
2015	6	245	View
2014	2	52	View
2013	3	71	View
2012	3	70	View
2011	4	128	View
2010	5	27	View
2009	5	79	View
2008	4	226	View
2007	3	253	View
2006	1	218	View
2005	1	337	View
2004	2	431	View
2003	2	561	View
2002	3	408	View
2001	1	379	View
2000	3	156	View
1999	2	95	View
1998	2	82	View
1997	2	74	View
1996	0	2	View
1995	0	6	View
1994	0	7	View

Other CHEVROLET Models

Model	Recalls	Complaints
SUBURBAN	246	10,458	View
TAHOE	240	12,622	View
MALIBU	216	29,080	View
SILVERADO 1500	200	22,534	View
CORVETTE	187	6,308	View
CAMARO	179	4,298	View
SILVERADO	159	10,964	View
SILVERADO 3500	152	1,409	View

Vehicle Safety

Consumer Safety

Infrastructure

Public Health

2020 CHEVROLET SILVERADO 2500

Complaint Statistics

Top Reported Components

NHTSA Safety Ratings, 2020 CHEVROLET SILVERADO 2500

Safety Technology

Technical Service Bulletins, 2020 CHEVROLET SILVERADO 2500

Most Affected Components

NHTSA Safety Investigations, CHEVROLET SILVERADO 2500

CHEVROLET SILVERADO 2500 - All Years Overview

CHEVROLET SILVERADO 2500 - Year by Year

Other CHEVROLET Models