2002 CHEVROLET SILVERADO 2500
3 recalls, 408 complaints - 163 TSBs
06E043000 May 19, 2006
FUEL SYSTEM, GASOLINE
Defect Description
CERTAIN REPLACEMENT FUEL FILTERS, FRAM BRAND NAME P/N G3727, WITH DATE CODES X52911 THROUGH X60801 SEQUENTIALLY OR X600141 AND A MEXICO COUNTRY OR ORIGIN MARKING ON THE FUEL FILTER HOUSING MANUFACTURED FROM OCTOBER 18, 2005, THROUGH MARCH 21, 2006, SOLD FOR USE ON THE VEHICLES LISTED ABOVE AND ON CE... Read more
Consequence
THIS CONDITION MAY CAUSE AN INADEQUATE SEAL AT THE CONNECTION, POTENTIALLY LEADING TO A FUEL LEAK. IN THE PRESENCE OF AN IGNITION SOURCE, A FIRE COULD OCCUR.
Remedy
HONEYWELL WILL NOTIFY OWNERS AND REPLACE THE FUEL FILTERS FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 18, 2006. OWNERS MAY CONTACT FRAM CUSTOMER SERVICE AT 1-800-890-2075 (OPTION 1).
06E010000 Feb 1, 2006
STEERING
Defect Description
CERTAIN FABTECH AFTERMARKET REPLACEMENT PITMAN ARMS, P/NOS. FTS71000 AND FTS71001, INSTALLED FOR USE ON CERTAIN 2001-2006 GM C/K 2500 PICK UP TRUCKS AND SPORT UTILITY VEHICLES. THE PIN LOCATED INSIDE THE PITMAN ARM CAN SHEAR OFF DUE TO A REVERSE BENDING FATIGUE CONDITION, RESULTING IN A TOTAL LOSS ... Read more
Consequence
LOSS OF STEERING CONTROL COULD LEAD TO A VEHICLE CRASH WITH POTENTIAL INJURY OR DEATH.
Remedy
FABTECH WILL NOTIFY OWNERS AND REPLACE THE PITMAN AND IDLER ARMS FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING FEBRUARY 2006. OWNERS MAY CONTACT FABTECH AT 909-597-7800.
01V220000 Jun 26, 2001
INTERIOR LIGHTING
Defect Description
VEHICLE DESCRIPTION: CERTAIN PICKUP TRUCKS EQUIPPED WITH 6.6L DIESEL ENGINES FAIL TO COMPLY WITH REQUIREMENTS OF FMVSS NO. 105, "HYDRAULIC AND ELECTRIC BRAKE SYSTEMS." THESE VEHICLES HAVE A BRAKE SYSTEM WARNING LIGHT IN THE INSTRUMENT CLUSTER THAT MAY NOT ILLUMINATE WHEN THE BRAKE FLUID IS LOW. I... Read more
Consequence
THESE CONDITIONS COULD RESULT IN REDUCED BRAKING CAPABILITY, WHICH COULD LEAD TO A CRASH.
Remedy
DEALERS WILL CHANGE THE LOCATION OF A WIRE CONNECTION IN THE UNDERHOOD BUSSED ELECTRICAL CENTER. OWNER NOTIFICATION BEGAN JULY 9, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT ... Read more
Complaint Statistics
408 total complaints
27 crashes 11 fires 15 injuries 1 deaths
Top Reported Components
| Component | Complaints |
|---|---|
| SERVICE BRAKES | 87 |
| SERVICE BRAKES, HYDRAULIC | 81 |
| ENGINE AND ENGINE COOLING | 26 |
| SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP | 20 |
| ENGINE | 13 |
| SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS | 11 |
| FUEL SYSTEM, DIESEL | 9 |
| STEERING | 9 |
| ELECTRICAL SYSTEM | 8 |
| TIRES | 7 |
POWER TRAIN
Aug 9, 2025
Incident date: Aug 9, 2025
Coolant intrusion . Coolant leak caused the vehicle to overheat and thus making it unable to drive . Had to tow to a repair facility and they confirmed that it’s a coolant intrusion, a common issue with Ford Escape .Engine warning light came up and there were mis fires in engine. In a week , got a... Read more
SERVICE BRAKES
Sep 20, 2021
Incident date: Jun 14, 2021
While driving on US60 East of Lexington Kentucky I was preparing to turn left using the left turn lane. There was another car in front of mine and as I approached it I began to lightly apply the brakes. The brake pedal went all the way to the floor with no decrease in speed. Fortunately I was able t... Read more
SERVICE BRAKES
Apr 26, 2021
Incident date: Apr 25, 2021
HARD BRAKE LINE FAILURE DUE TO CORROSION FROM POOR QUALITY PARTS WITHOUT PROPER CORROSION PROTECTION OR CORRECT MATERIALS (I.E. STAINLESS STEEL VS MILD STEEL) WHEN VEHICLE IS USED IN AREAS WHERE DE-ICER IS USED ON THE ROADS.
WHEELS
Mar 19, 2021
Incident date: Mar 19, 2021
THE ABS LIGHT CAME ON AND THE BRAKE LIGHT. THE POWER STEERING IS BAD AND THE STEERING WHEEL SHAKES WHEN I BRAKE, I GOT THE BRAKES AND ROTORS CHANGED AND THE PROBLEM PERSISTED
STEERING
Mar 19, 2021
Incident date: Mar 19, 2021
THE ABS LIGHT CAME ON AND THE BRAKE LIGHT. THE POWER STEERING IS BAD AND THE STEERING WHEEL SHAKES WHEN I BRAKE, I GOT THE BRAKES AND ROTORS CHANGED AND THE PROBLEM PERSISTED
SERVICE BRAKES
Mar 19, 2021
Incident date: Mar 19, 2021
THE ABS LIGHT CAME ON AND THE BRAKE LIGHT. THE POWER STEERING IS BAD AND THE STEERING WHEEL SHAKES WHEN I BRAKE, I GOT THE BRAKES AND ROTORS CHANGED AND THE PROBLEM PERSISTED
ENGINE
Feb 11, 2021
Incident date: Feb 4, 2021
KNOWN TO GM INJECTOR PROBLEMS WITH CHEVY SILVERADO VEHICLES. MY INJECTOR CRACKED OR FAILED AND DIESEL WENT IN TO MY ENGINE OIL, CAUSING AN OVER FILL OF 2 GALLONS. OIL WAS LEAKING OUT ALL OVER FROM MY TRUCK WHILE I WAS DRIVING. THERE ARE MANY OTHER POST ABOUT THIS PROBLEM AND GM IS AWARE BUT HASN'T ... Read more
SERVICE BRAKES
Nov 8, 2020
Incident date: Nov 6, 2020
MY ABS SPEED SENSOR GOT SHEARED BY BACK OF MY FRONT DRIVERS SIDE TIRE IN WHICH I HAVE SEEN ON MULTIPLE SIGHTS A DEFECT THAT WAS DEEMED A RECALL FOR BEING POORLY SET UP ON THE ASSEMBLY LINE. SECONDLY, IVE SPENT THOUSANDS AND LOOKING ONLINE FOR A VARY SERIOUS ISSUE IVE BEEN HAVING WITH MY VEHICLE DUE ... Read more
FUEL/PROPULSION SYSTEM
Nov 8, 2020
Incident date: Nov 6, 2020
MY ABS SPEED SENSOR GOT SHEARED BY BACK OF MY FRONT DRIVERS SIDE TIRE IN WHICH I HAVE SEEN ON MULTIPLE SIGHTS A DEFECT THAT WAS DEEMED A RECALL FOR BEING POORLY SET UP ON THE ASSEMBLY LINE. SECONDLY, IVE SPENT THOUSANDS AND LOOKING ONLINE FOR A VARY SERIOUS ISSUE IVE BEEN HAVING WITH MY VEHICLE DUE ... Read more
WHEELS
Sep 15, 2020
Incident date: Sep 13, 2020
VIBRATION IN VEHICLE PRIOR TO TIRE BLOW OUT ON FREEWAY TRAVELING APPROXIMATELY 70 MPH.. APPEARS TO BE A TREAD SEPARATION TYPE FAILURE. TIRES ARE BF GOODRICH ALL TERRAIN TA KO BAZ WITH APPROXIMATELY 27000 MILES ON THEM. SIZE IS LT265/75R16. TIRES WERE ROTATED AND CHECKED FOR PROPER INFLATION BY PROFE... Read more
SERVICE BRAKES
Aug 4, 2020
Incident date: Jul 31, 2020
DRIVING UP TO CITY INTERSECTION WAS APPLING BRAKES, CAR IN FRONT APPLIED HIS QUICKER CAUSING HIS REAR TO RAISE UP, INDICATING PANIC STOP, I FOLLOWED AND APPLIED HARD PRESSURE TO MY BRAKES, PEDAL THEN WENT TO THE FLOOR AND LOST ALL BRAKE ACTION, THIS LEAD TO MY TRUCK REAR END OF OTHER CARS
Crash
2 injured
1 deaths
SERVICE BRAKES
Aug 17, 2018
Incident date: Aug 14, 2018
TL* THE CONTACT OWNS A 2002 CHEVROLET SILVERADO 2500. WHILE DRIVING 25 MPH, THE BRAKE PEDAL WAS DEPRESSED AND TRAVELED TO THE FLOORBOARD. THE CONTACT NOTICED A LEAK COMING FROM THE BRAKE LINE AND RUST. THE CONTACT DID NOT ENGAGE THE EMERGENCY BRAKE. THE CONTACT WAS UNSURE IF ANY WARNING INDICATORS W... Read more
ENGINE
Jul 18, 2018
Incident date: Jul 18, 2018
WHILE DRIVING, THE ENGINE WILL SUDDENLY SHUT DOWN AND WITHOUT WARNING STOP.
UNKNOWN OR OTHER
May 28, 2018
Incident date: Dec 22, 2003
THE UNDERCARRIAGE. THE ROCKER ARMS THE BRAKE LINES ARE AND HAVE BEEN RUSTED OUT. ITS A RUSTED OUT FRAME. THIS NEEDS TO BE HANDLED AND RECALLED TO ALL GM OWNERS . THIS IS A COSTLY TIME CONSUMING MATTER FOR INDIVIDUALS TO HANDLE. GM SHOULD STEP UP TO THE PLATE AND HANDLE THESE ISSUES. KARMA HOPE U DON... Read more
ENGINE
Feb 14, 2018
Incident date: Jan 1, 2013
2002 CHEVROLET SILVERADO. CONSUMER WRITES IN REGARDS TO ENGINE FUEL INJECTORS SAFETY RECALL. *LD THE CONSUMER STATED THE VEHICLE REQUIRED HAVING THE FUEL INJECTORS REPLACED MULTIPLE TIMES. THE VEHICLE WAS REPAIRED TWICE UNDER WARRANTY. THE CONSUMER REQUESTED FOR THE MANUFACTURER CONTINUE TO REPAI... Read more
ENGINE
Aug 30, 2017
Incident date: Aug 15, 2017
EXHAUST MANIFOLD BOLTS BREAKING AND BOTH EXHAUST MANIFOLDS CRACKING EVRY 50000 MILES. OCCURS WHILE DRIVING.
SERVICE BRAKES
Jul 28, 2017
Incident date: Jul 26, 2017
BRAKE LINES RUSTED OUT CAUSING VEHICLE TO LOOSE BRAKING ABILITY AND AN ACCIDENT WITH MINOR VEHICLE DAMAGE..
SERVICE BRAKES
Nov 15, 2016
Incident date: Nov 10, 2016
EXCESSIVE METAL BRAKE LINE CORROSION ON THIS VEHICLE. BRAKE LINES CORRODED THROUGH CAUSING AN IMMEDIATE LOSS OF BRAKE FLUID AND RESULTED IN ZERO BRAKING ABILITY WHILE VEHICLE WAS IN MOTION ON A BUSY CITY STREET. EMERGENCY BRAKE WAS DEPRESSED TO BRING VEHICLE TO A STOP. INFERIOR MATERIALS HAVE BEE... Read more
SERVICE BRAKES
Aug 25, 2016
Incident date: Aug 23, 2016
TL* THE CONTACT OWNS A 2002 CHEVROLET SILVERADO 2500 HD. WHILE THE VEHICLE WAS STOPPED WITH THE BRAKE PEDAL ENGAGED, THE VEHICLE BEGAN TO INDEPENDENTLY ROLL FORWARD WITHOUT WARNING. THE BRAKE PEDAL WAS DEPRESSED TO THE FLOORBOARD BEFORE THE VEHICLE EVENTUALLY STOPPED. THE CONTACT INSPECTED THE VEHIC... Read more
SERVICE BRAKES
May 5, 2016
Incident date: Apr 30, 2016
TL* THE CONTACT OWNS A 2002 CHEVROLET SILVERADO 2500. WHILE DRIVING VARIOUS SPEEDS AND ATTEMPTING TO SLOW DOWN BY DEPRESSING THE BRAKE PEDAL, THE BRAKE PEDAL TRAVELED TO THE FLOOR AND MADE IT VERY HARD TO STOP. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE BRAKES LINES FAILED D... Read more
UNKNOWN OR OTHER
Apr 24, 2016
Incident date: Apr 15, 2016
TRAILER RELIEVER HITCH BENT AFTER NORMAL USE TOWING TRAVEL TRAILER. PROPER WEIGHT DISTRIBUTING HITCH WAS BEING USED ON INTERSTATE HIGHWAY. WINDS MAY HAVE BEEN CONTRIBUTING FACTOR. HITCH MUST BE REPLACED.
ENGINE
Apr 17, 2016
Incident date: Jan 1, 2014
THE GLOW PLUGS AND FUEL INJECTORS FAIL PREMATURELY I WAS TOLD BY THE LOCOL SERVACE MANAGER THAT THERE WAS PLENTY OF TIME TO GET THE REPAIRS BUT A FEW WEEKS LATER WHEN I BROUGHT IT IN FOR THE SUPPOSED FREE REPAIRS THEY TELL ME THE TIME FOR MINE IS OVER ITS TOO OLD. WHEN NO ONE HAD SHOWED ME A PRINT... Read more
TIRES
Feb 3, 2016
Incident date: Nov 26, 2015
DRIVING AT 55 MPH ON HWY 528 ABOUT 20 MILES EAST OF ORLANDO, THE TRUCK BEGAN TO SHAKE AND THEN WE SUFFERED A CATASTROPHIC TREAD SEPARATION OF OUR REAR DRIVER'S SIDE TIRE. WE WERE TRAILERING A CAMPER AT THE TIME. BY THE TIME I WAS ABLE TO BRING THE TRUCK TO A STOP ON THE SHOULDER OF THE HIGHWAY WE ... Read more
SERVICE BRAKES
Feb 2, 2016
Incident date: Jan 1, 2016
ALL MY BRAKE LINES ARE CORRODED/RUSTING OUT. ONE LINE ALREADY HAD TO BE REPLACED. VERY DANGEROUS. ALL MY FUEL INES ARE STARTING TO CORRODE AND APPEAR TO REQUIRE REPLACEMENT SOON.
FUEL/PROPULSION SYSTEM
Feb 2, 2016
Incident date: Jan 1, 2016
ALL MY BRAKE LINES ARE CORRODED/RUSTING OUT. ONE LINE ALREADY HAD TO BE REPLACED. VERY DANGEROUS. ALL MY FUEL INES ARE STARTING TO CORRODE AND APPEAR TO REQUIRE REPLACEMENT SOON.
TIRES:TREAD/BELT
Nov 30, 2015
Incident date: Aug 15, 2015
TL* THE CONTACT OWNS A 2002 CHEVROLET SILVERADO 2500 HD EQUIPPED WITH KUMHO ROAD VENTURES A/T TIRS, SIZE 245/75 R16 (NA). WHILE DRIVING APPROXIMATELY 60 MPH, THERE WAS A VIBRATION COMING FROM THE REAR PASSENGER SIDE TIRE. THE CONTACT DECREASED THE SPEED TO 10 MPH AND THE REAR PASSENGER SIDE TIRE BLE... Read more
FUEL/PROPULSION SYSTEM
Nov 11, 2015
Incident date: Dec 16, 2010
MY COMPLAINT IS MORE OF A QUESTION. HOW CAN A RECALL HAVE A CUTOFF DEADLINE, ESPECIALLY WHEN THE ITEM RECALLED MAY OR MAY NOT BE BAD? THERE WAS A RECALL ON MY INJECTORS AND I NEVER NEW IT TILL THEY WENT BAD AND I TOOK IT TO DEALER TO FIX AND THEY SAID INJECTORS HAD BEEN RECALLED BUT RECALL EXPIRE... Read more
AIR BAGS
Oct 16, 2015
Incident date: Aug 6, 2015
ON THURSDAY, AUGUST 6, 2015 AT APPROXIMATELY 1:20 PM NATCHEZ RAILWAY EMPLOYEES [XXX] WERE ATTEMPTING TO START VEHICLE #1828 WHICH WAS BEING STORED ON THE GROUNDS OF THE NATCHEZ DEPOT. VEHICLE #1828 IS A 2002 CHEVROLET 2500 PICKUP TRUCK WITH VIN #[XXX] AND HAD BEEN DRIVEN FROM THE GRENADA RAILWAY ... Read more
SERVICE BRAKES
Oct 8, 2015
Incident date: Sep 10, 2015
STEEL BRAKE LINES TO ABS CONTROL AND OTHER STEEL BRAKE LINES RUSTED THROUGH AND LEAKING, MUST BE REPLACED BEFORE BRAKES FAIL.
SERVICE BRAKES
Sep 9, 2015
Incident date: Aug 31, 2015
DRIVING TO PICK UP MY SON FROM WORK ON SIDE STREETS,TRAVELING ABOUT 25MPH WHEN MY BRAKE WENT TO THE FLOOR.ALMOST REAR ENDED CAR AT STOP SIGN. GOT OUT OF TRUCK AND FOUND LARGE SPOT UNDER MY TRUCK,BRAKE FLUID. HAD IT TOWED TO BRAKE SHOP AND MECHANIC INFORMED ME MY BRAKE LINES WERE RUSTING THOUGH AND N... Read more
FUEL/PROPULSION SYSTEM
Aug 19, 2015
Incident date: Aug 14, 2015
AFTER ARRIVING AT MY DESTINATION AT 9PM AS I EXITED TRUCK , I SMELLED DEISEL FUEL. TOOK A FLASHLIGHT AND LOOKED UNDER TRUCK AND SAW DIESEL DRIPPING OFF FRAME RAIL ON DRIVERS SIDE OF VEHICLE. I SPENT THE NEXT 5 HOURS AFFECTING A TEMPORARY FIX ON THE METAL FUEL LINE TO STOP THE LEAK OVERNIGHT. AS I RA... Read more
SERVICE BRAKES
Jul 29, 2015
Incident date: Jul 27, 2015
WHILE BACKING OUT OF MY DRIVEWAY I ATTEMPTED TO STOP DUE TO TRAFFIC TRAVELING ALONG THE ROUTE I WAS ENTERING. WHEN I APPLIED THE BRAKE THE PEDDLE WENT COMPLETELY TO THE FLOOR. LUCKILY I WAS ABLE TO STOP WITH THE EMERGENCY BRAKE IN TIME TO AVOID AN ACCIDENT WITH A TRASH TRUCK THAT WAS TRAVELING ALONG... Read more
SERVICE BRAKES
Jun 14, 2015
Incident date: Jul 23, 2014
CORROSION IN THE BRAKE LINES CAUSED A BLOWOUT OF THE BRAKE LINES AND FAILURE OF THE BRAKES.
ENGINE
May 14, 2015
Incident date: May 6, 2015
AS I WAS DRIVING AT 75 MPH, THE INDICATOR LIGHT SAID, ENGINE OVERHEATED. I THEN NOTICED WHITE SMOKE COMING FROM THE HOOD. THE WHITE SMOKE TURNED BLACK. I PULLED OVER TO THE SIDE OF THE ROAD AND BEFORE I COULD SHUT THE ENGINE OFF, THE ENGINE SHUT OFF ON ITS OWN. FIRE BEGAN COMING UP WHERE THE WINDSHI... Read more
Fire
SEAT BELTS
May 14, 2015
Incident date: May 6, 2015
AS I WAS DRIVING AT 75 MPH, THE INDICATOR LIGHT SAID, ENGINE OVERHEATED. I THEN NOTICED WHITE SMOKE COMING FROM THE HOOD. THE WHITE SMOKE TURNED BLACK. I PULLED OVER TO THE SIDE OF THE ROAD AND BEFORE I COULD SHUT THE ENGINE OFF, THE ENGINE SHUT OFF ON ITS OWN. FIRE BEGAN COMING UP WHERE THE WINDSHI... Read more
Fire
ENGINE
May 14, 2015
Incident date: May 6, 2015
TL* THE CONTACT OWNED A 2002 CHEVROLET SILVERADO 2500 HD. WHILE DRIVING APPROXIMATELY 75 MPH, A MESSAGE INDICATING THAT THE ENGINE OVERHEATED DISPLAYED AND SMOKE APPEARED UNDER THE HOOD OF THE VEHICLE. THE FLAMES QUICKLY SPREAD TO THE CABIN OF THE VEHICLE. WHILE THE FLAMES WERE INSIDE THE CABIN, THE... Read more
Fire
SEAT BELTS
May 14, 2015
Incident date: May 6, 2015
TL* THE CONTACT OWNED A 2002 CHEVROLET SILVERADO 2500 HD. WHILE DRIVING APPROXIMATELY 75 MPH, A MESSAGE INDICATING THAT THE ENGINE OVERHEATED DISPLAYED AND SMOKE APPEARED UNDER THE HOOD OF THE VEHICLE. THE FLAMES QUICKLY SPREAD TO THE CABIN OF THE VEHICLE. WHILE THE FLAMES WERE INSIDE THE CABIN, THE... Read more
Fire
FUEL/PROPULSION SYSTEM
May 14, 2015
Incident date: May 6, 2015
AS I WAS DRIVING AT 75 MPH, THE INDICATOR LIGHT SAID, ENGINE OVERHEATED. I THEN NOTICED WHITE SMOKE COMING FROM THE HOOD. THE WHITE SMOKE TURNED BLACK. I PULLED OVER TO THE SIDE OF THE ROAD AND BEFORE I COULD SHUT THE ENGINE OFF, THE ENGINE SHUT OFF ON ITS OWN. FIRE BEGAN COMING UP WHERE THE WINDSHI... Read more
Fire
LATCHES/LOCKS/LINKAGES
May 14, 2015
Incident date: May 6, 2015
TL* THE CONTACT OWNED A 2002 CHEVROLET SILVERADO 2500 HD. WHILE DRIVING APPROXIMATELY 75 MPH, A MESSAGE INDICATING THAT THE ENGINE OVERHEATED DISPLAYED AND SMOKE APPEARED UNDER THE HOOD OF THE VEHICLE. THE FLAMES QUICKLY SPREAD TO THE CABIN OF THE VEHICLE. WHILE THE FLAMES WERE INSIDE THE CABIN, THE... Read more
Fire
SERVICE BRAKES
May 11, 2015
Incident date: May 2, 2015
UNLOADING MY BOAT, BRAKE PEDDLE WENT DOWN TO FLOOR,DIDNNT KNOW WHAT HAPPENED, NO LIGHT APPEARED ON DASH, SECONDARY BREAKS DIDNT WORK EITHER, HELD WITH PARKING BRAKE.
SERVICE BRAKES
May 11, 2015
Incident date: Apr 15, 2015
I OWN A 2002 CHEVROLET SILVERADO LS HD2500, ORIGINAL OWNER PURCHASED IN JUNE OF 2002, CURRENTLY HAVE 71,000 MILE, BEAUTIFUL TRUCK VERY WELL MAINTAINED. THIS IS MY SECOND COMPLAINT BEING FILED ON THIS VEHICLE CONCERNING MY BRAKES. MY FIRST COMPLAINT WAS FILED IN MARCH OF 2014, WHEN MY BRAKE LINES RUS... Read more
SERVICE BRAKES
Apr 24, 2015
Incident date: Apr 24, 2015
I WAS ATTEMPTING TO HITCH UP MY TRAVEL TRAILER WHEN I NOTICED THAT THE BRAKE PEDAL BEGAN SINKING TO THE FLOOR. I PULLED AWAY FROM THE CAMPER AND TRIED TO PARK AWAY FROM IT AND LOST ALL BRAKE PRESSURE AND COLLIDED WITH MY GARAGE. *TR
Crash
SERVICE BRAKES
Apr 15, 2015
Incident date: May 7, 2014
I WAS DRIVING HOME IN MY 2002 SILVERADO 2500 HD, WHEN I CAN TO A STOP AT THE STOP SIGN, MY BRAKE PEDAL WENT TO THE FLOOR AND I COULD NOT STOP. MY TRUCK WENT THROUGH THE INTERSECTION, BUT LUCKILY THERE WAS NO ONCOMING TRAFFIC. I BROUGHT MY TRUCK TO A LOCAL AUTO REPAIR SHOP, WHERE THEY REPLACED JUST... Read more
SERVICE BRAKES
Apr 3, 2015
Incident date: Mar 16, 2015
RUSTED OUT BRAKE LINE TO REAR BRAKES ALONG FRAME RAIL ON MY 2002 SILVERADO 4 X 4. THANK GOD NO ONE WAS INJURED. THIS TRUCK I PURCHASED BRAND NEW AND HAS NEVER SEEN ANY WINTER WEATHER UNTIL 2013. I WAS INVOLVED IN A UNRELATED ACCIDENT IN JAN. 2013 AND THE TRUCK SAT AT A BODY SHOP UNTIL THE END OF MAY... Read more
SERVICE BRAKES
Mar 26, 2015
Incident date: Mar 26, 2015
ABOUT TWO DAYS AGO WHEN I PUSHED MY BRAKES THEY FELT SPONGY AND WHEN I PULLED INTO MY DRIVEWAY I COULD SMELL BRAKE FLUID.TODAY I WENT TO MOVE THE TRUCK TO CHECK IT OUT. THE BRAKES WERE EVEN MORE SPONGY,SO I PUSHED THEM HARD AND THE BRAKE LINE RUPTURED ABOVE THE FUEL TANK.THE FRONT BRAKES WOULD NOT S... Read more
SERVICE BRAKES
Mar 14, 2015
Incident date: Mar 14, 2015
WENT TO GET SAFETY CHECK, MECHANIC NOTICED BRAKE FLUID LEAKING FROM UNDERCARRIAGE AND NOTICED LEAK IN BRAKE LINE. BRAKE LINE CORRODED AND RUSTY WITH PUNCTURE. *TR
SERVICE BRAKES
Mar 1, 2015
Incident date: Feb 18, 2015
WHILE DRIVING , HAD TO MAKE A SUDDEN STOP, APPLED THE BRAKE PEDDLE HARD, BRAKES APPLED THEN WENT DOWN TO TO FLOOR. BRAKE LINES BEHINE THE CAB RUPTURD, DO TO BADLY RUSTED LINES. *TR
EXTERIOR LIGHTING
Jan 31, 2015
Incident date: Jan 7, 2013
I HAVE BEEN HAVING PROBLEMS WITH MY FRONT RUNNING LIGHTS. THERE IS ALWAYS ONE BURNT OUT ON THE FRONT. I HAVE REPLACED THEM SEVERAL TIMES, CHECK TO MAKE SURE THE RIGHT FUSE IS BEING USED, BUT EVERYTIME ONE BURNS OUT. I HAVE ALSO NOTICED NOW THAT ABOUT EVERY GM SUV OR TRUCK I SEE GOING DOWN THE ROAD A... Read more
ENGINE
Jan 16, 2015
Incident date: Oct 15, 2014
TL* THE CONTACT OWNS A 2002 CHEVROLET SILVERADO 2500. WHILE DRIVING AT 65 MPH, THE ENGINE STALLED AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE RESTARTED AFTER NUMEROUS ATTEMPTS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILE... Read more
SERVICE BRAKES
Jan 8, 2015
Incident date: Jul 1, 2014
TL* THE CONTACT OWNS A 2002 CHEVROLET SILVERADO 2500 HD. THE CONTACT STATED THAT THE ANTI-LOCK BRAKE SYSTEM LIGHT ILLUMINATED FOR AN EXTENDED PERIOD OF TIME. THE CONTACT HAD TO RESTART THE VEHICLE TO RESET THE COMPUTER, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO D... Read more
Showing 50 of 408 complaints.
Technical Service Bulletins, 2002 CHEVROLET SILVERADO 2500
163 manufacturer communications from 114 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 060000 ENGINE AND ENGINE COOLING | 34 |
| 350000 EQUIPMENT | 16 |
| 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL | 15 |
| 110000 ELECTRICAL SYSTEM | 13 |
| 356000 EQUIPMENT ADAPTIVE/MOBILITY | 10 |
| 030000 BRAKES (PWS) | 7 |
| 353000 EQUIPMENT:ELECTRICAL | 7 |
| 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC. | 5 |
10-08-45-001H
Mar 28, 2024
110000 ELECTRICAL SYSTEM
This bulletin provides information for electrical ground repairs using new General Motors replacement fasteners with conductive finish.
06-06-01-019C
Mar 14, 2024
060000 ENGINE AND ENGINE COOLING
This bulletin advises the technician of possible location of an internal coolant leak from a specific cylinder head and location.
16-NA-383
Mar 13, 2024
060000 ENGINE AND ENGINE COOLING
This technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels shou
22-NA-074
Feb 22, 2024
060000 ENGINE AND ENGINE COOLING
This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.
18-NA-099
Jan 16, 2024
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.
PIP5601B
Jan 12, 2024
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This Preliminary Information communication provides information to the technician about vibration complaints that are one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Di
02-08-42-001J
Jan 12, 2024
120000 EXTERIOR LIGHTING
This informational bulletin provides information for dealers/technicians on Headlamp, Tail Lamp, License Lamp or Fog/Driving Lamp Damage.
PI1394B
Jan 12, 2024
060000 ENGINE AND ENGINE COOLING
This PI bulletin advises the technician on the proper way to install the pistons in an engine.
PI1394B
Jan 12, 2024
100000 POWER TRAIN
This PI bulletin advises the technician on the proper way to install the pistons in an engine.
23-NA-219
Dec 12, 2023
350000 EQUIPMENT
This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.
23-NA-219
Dec 12, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.
17-NA-170
Oct 6, 2023
200000 WHEELS
This service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all repairs requiring balance and Road Force measurement.
10-00-89-006J
Sep 26, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada Only).
PIT5099G
Sep 26, 2023
138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have hi
23-NA-153
Sep 1, 2023
060000 ENGINE AND ENGINE COOLING
The service bulletin advises the tech of a normal transmission shift condition and the delay in throttle response when the throttle plate is opened rapidly and advises the customer that it is normal for the delay.
23-NA-153
Sep 1, 2023
100000 POWER TRAIN
The service bulletin advises the tech of a normal transmission shift condition and the delay in throttle response when the throttle plate is opened rapidly and advises the customer that it is normal for the delay.
18-NA-073
Aug 24, 2023
060000 ENGINE AND ENGINE COOLING
This service bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.
23-NA-144
Aug 18, 2023
030000 BRAKES (PWS)
This technical bulletin provides information and a solution to a condition of Brake Pedal Moves or Self Applies at Full Turns.
03-06-01-023G
Jul 31, 2023
060000 ENGINE AND ENGINE COOLING
This service bulletin explains how to measure for oil consumption and possible reasons for loss of oil.
17-NA-170
Apr 27, 2023
200000 WHEELS
This service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all repairs requiring balance and Road Force measurement.
PIP5628F
Apr 24, 2023
061600 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)
This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
19-NA-219
Apr 24, 2023
060000 ENGINE AND ENGINE COOLING
This diagnostic tip bulletin provides additional information on how to diagnose a possible valve, lifter or camshaft issue.
19-NA-219
Mar 23, 2023
060000 ENGINE AND ENGINE COOLING
This diagnostic tip bulletin provides additional information on how to diagnose a possible valve, lifter or camshaft issue.
22-NA-009
Mar 17, 2023
060000 ENGINE AND ENGINE COOLING
This service bulletin provides service information on new torque specification and installation procedure for ACDelco Spin-On Oil Filters.
17-NA-073
Feb 21, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This warranty administration bulletin provides information regarding the field action courtesy transportation policy.
01-08-42-001O
Feb 15, 2023
120000 EXTERIOR LIGHTING
This service bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Water Leaks and Replacement Guidelines.
PIP5540J
Dec 15, 2022
138220 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REAR WINDOW:ELECTRICAL HEATING ELEMENT
This Preliminary information communicates to the technician the need to inspect the induction system for potential icing issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related component
21-NA-124
Dec 14, 2022
060000 ENGINE AND ENGINE COOLING
This service bulletin provides diagnostic tips/steps on testing for possible EVAP leaks in the system to correct a customer concern of an MIL Illuminated with DTCs P0442 and/or P0455 Set.
22-NA-074
Nov 9, 2022
060000 ENGINE AND ENGINE COOLING
This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.
22-NA-205
Oct 19, 2022
110000 ELECTRICAL SYSTEM
This service bulletin provides information on Module Harvesting.
PIT3665L
Oct 18, 2022
030000 BRAKES (PWS)
This Preliminary Information communication advises the technician that the Hydro-Boost is not serviceable and will need to be replaced if the brake pedal moves or applies on its own at a full turn.
10-00-89-006I
Oct 7, 2022
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada Only).
22-NA-195
Sep 28, 2022
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This service bulletin provides information on Handling Requests for Modifications to Permanently Import/Export Vehicles Between the U.S. and Canada.
22-NA-009
Sep 14, 2022
060000 ENGINE AND ENGINE COOLING
This service bulletin provides service information on new torque specification and installation procedure for ACDelco Spin-On Oil Filters.
22-NA-181
Sep 1, 2022
100000 POWER TRAIN
This diagnostic tip advises the tech not to separate the flexplate from the torque convertor or damage my occur if the engine is started while diagnosing for noise from the engine or transmission.
20-NA-065
Aug 15, 2022
060000 ENGINE AND ENGINE COOLING
This bulletin provides information on tools available to find an intake vacuum leak or exhaust leak to correct a condition of MIL Illuminated with Multiple Fuel Trim and/or Oxygen Sensor Codes Set.
22-NA-009
Jun 15, 2022
060000 ENGINE AND ENGINE COOLING
This service bulletin provides service information on new torque specification and installation procedure for ACDelco Spin-On Oil Filters.
PIT5099F
Jun 13, 2022
138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have hi
03-06-01-023E
Apr 27, 2022
060000 ENGINE AND ENGINE COOLING
This information bulletin explains how to measure for oil consumption and possible reasons for loss of oil.
22-NA-074
Mar 31, 2022
060000 ENGINE AND ENGINE COOLING
This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.
05-00-89-072E
Mar 22, 2022
060000 ENGINE AND ENGINE COOLING
This service bulletin provides the technician with additional information on fuels, fuel additives and fuel management.
05-00-89-072E
Mar 22, 2022
070000 FUEL SYSTEM, GASOLINE
This service bulletin provides the technician with additional information on fuels, fuel additives and fuel management.
22-NA-009
Mar 22, 2022
060000 ENGINE AND ENGINE COOLING
This service bulletin provides service information on new torque specification and installation procedure for ACDelco Spin-On Oil Filters.
22NA009
Jan 11, 2022
061520 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:FILTER/SCREEN
This service bulletin provides service information on new torque specification and installation procedure for ACDelco Spin-On Oil Filters.
PIP5628E
Dec 14, 2021
060000 ENGINE AND ENGINE COOLING
This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
PIT3099U
Aug 11, 2021
350000 EQUIPMENT
This Preliminary Information communication provides information to the technician about installing General Motors Accessory parts/kits. Technicians should refer to Service Information for information regarding most accessories. Technician
16NA383
May 8, 2020
073000 FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
This technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels shou
16NA383
May 8, 2020
356000 EQUIPMENT ADAPTIVE/MOBILITY
This technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels shou
16NA383
May 8, 2020
060000 ENGINE (PWS)
This technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels shou
16NA383
Jan 2, 2020
073000 FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
This informational bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels
16NA383
Jan 2, 2020
350000 EQUIPMENT
This informational bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels
16NA383
Jan 2, 2020
356000 EQUIPMENT ADAPTIVE/MOBILITY
This informational bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels
060309004N
Oct 31, 2019
021240 SUSPENSION:FRONT:SPRINGS:LEAF SPRING ASSEMBLY
This technical bulletin provides a procedure to apply grease to the leaf springs to correct a condition of a squeak noise from the metals making contact.
100089006G
Oct 16, 2019
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This informational bulletin provides information for dealers how to submit a product information report (PIR) (Canada Only).
100089009C
Oct 9, 2019
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This informational bulletin provides information on key code security and information on GM key code look up applications.
DOR-K2S2K-10
Jul 26, 2019
350000 EQUIPMENT
This SKU is a Pitman Arm. The customer communication requested return of unsold inventory to inspect for the spline size. If the spline size is incorrect it will not have a tight fit with the mating component, and would lead to detectabl
DORM9T7N09
Jul 3, 2019
070000 FUEL SYSTEM, GASOLINE
This SKU is a Preformed Fuel Line. The customer communication requested return of unsold inventory to inspect for damage to the braided hose and crimps. Damaged braided hoses and poor crimps can lead to immediate leaking. This issue mani
DORM9T7N09
Jul 3, 2019
350000 EQUIPMENT
This SKU is a Preformed Fuel Line. The customer communication requested return of unsold inventory to inspect for damage to the braided hose and crimps. Damaged braided hoses and poor crimps can lead to immediate leaking. This issue mani
PIT3665H
Jun 24, 2019
030000 BRAKES (PWS)
This Preliminary Information communication advises the technician that the Hydro-Boost is not serviceable and will need to be replaced if the brake pedal moves or applies on its own at a full turn.
DORU5R2J09
Jun 14, 2019
350000 EQUIPMENT
This SKU is an Air Door Actuator. The customer communication requested return of unsold inventory to inspect for incorrect UPC. Incorrect UPC could lead to a discrepency of inventory at the store. Incorrect UPC would have no impact to th
DORU5R2J09
Jun 14, 2019
356000 EQUIPMENT ADAPTIVE/MOBILITY
This SKU is an Air Door Actuator. The customer communication requested return of unsold inventory to inspect for incorrect UPC. Incorrect UPC could lead to a discrepency of inventory at the store. Incorrect UPC would have no impact to th
PIP5540D
Feb 19, 2019
060000 ENGINE AND ENGINE COOLING
This Preliminary information communicates to the technician the need to inspect the induction system for potential icing issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related component
PIT3227P
Dec 17, 2018
162500 STRUCTURE:BODY:TAILGATE
This Preliminary Information communication provides information to the technician about vehicles that may have slack in one of the tailgate cables. Technician should not replace any parts for this concern. Please communicate to the customer
PIP5540B
Dec 6, 2018
060000 ENGINE AND ENGINE COOLING
This Preliminary information communicates to the technician the need to inspect the induction system for potential icing issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related component
PIP4925B
Dec 3, 2018
063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
This preliminary information document communicates a tip on the way to diagnose possible induction or exhaust air leaks using the evaporative emission cart smoke machine and ultrasonic leak detector tools.
PIP4379N
Sep 12, 2018
100000 POWER TRAIN
This Preliminary Information communication provides information to the technician about vehicles that have not engagement into drive, delayed, no engagement into reverse, and or a range inhibit. Technician may find Diagnostic Trouble Codes
15-08-73-001A
Mar 21, 2017
118000 ELECTRICAL SYSTEM:SOFTWARE
This informational bulletin explains how to update the older Onstar module software to new software over GSA.
17-NA-073
Mar 15, 2017
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This warranty administration bulletin provides policy information with the field action courtesy transportation policy.
PI1394A
Aug 29, 2016
060000 ENGINE (PWS)
THIS INFORMATIONAL BULLETIN PROVIDES ADDITIONAL INFORMATION ON HOW TO INSTALL PISTONS AND SUGGEST WHAT TOOLS TO USE.
000601012F
Aug 2, 2016
060000 ENGINE (PWS)
THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION TO GM DEALERS ON THE CORRECT CLEANING METHODS WHEN CLEANING ENGINE GASKET SEALING SURFACES.
PIT5485B
Apr 27, 2016
110000 ELECTRICAL SYSTEM
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN IF UNABLE TO PLACE AN ONSTAR CALL IN THE IGNITION ON MODE AFTER THE ONSTAR CANADA UPGRADE, TO CONTACT THE GM TECHNICAL ASSISTANCE CENTER ONSTAR GROUP FOR FURTHER ASSISTANCE.
PIT5485B
Apr 27, 2016
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN IF UNABLE TO PLACE AN ONSTAR CALL IN THE IGNITION ON MODE AFTER THE ONSTAR CANADA UPGRADE, TO CONTACT THE GM TECHNICAL ASSISTANCE CENTER ONSTAR GROUP FOR FURTHER ASSISTANCE.
PIC5088F
Apr 21, 2016
353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR THE CONCERN. THE VEHICLE'S XM RADIO ONLY HAS XM PREVEIW CHANNELS.
PIC-5050-A
Apr 19, 2016
110000 ELECTRICAL SYSTEM
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THE STEPS ON REPAIRING THE CONCERN. A CUSTOMER MAY IDENTIFY A CONCERN OF UNABLE TO REACTIVATE A VEHICLE'S ONSTAR THAT HAS BEEN PREVIOUSLY DISABLED BY ONSTAR. DEALER IS TO CA
PIC-4935-E
Apr 19, 2016
110000 ELECTRICAL SYSTEM
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO HELP THE DEALERSHIP TECHNICIANS PERFORM A PARASITIC DRAIN TEST FOR THE ONSTAR MODULE. WHEN PERFORMING BATTERY PARASITIC DRAIN TEST, THERE MAY BE SOME CONFUSION AS TO WHAT TH
PIC-4935-E
Apr 19, 2016
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO HELP THE DEALERSHIP TECHNICIANS PERFORM A PARASITIC DRAIN TEST FOR THE ONSTAR MODULE. WHEN PERFORMING BATTERY PARASITIC DRAIN TEST, THERE MAY BE SOME CONFUSION AS TO WHAT TH
PIC4935E
Apr 19, 2016
110000 ELECTRICAL SYSTEM
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO HELP THE DEALERSHIP TECHNICIANS PERFORM A PARASITIC DRAIN TEST FOR THE ONSTAR MODULE. WHEN PERFORMING BATTERY PARASITIC DRAIN TEST, THERE MAY BE SOME CONFUSION AS TO WHAT TH
PIC5050A
Apr 19, 2016
353000 EQUIPMENT:ELECTRICAL
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THE STEPS ON REPAIRING THE CONCERN. A CUSTOMER MAY IDENTIFY A CONCERN OF UNABLE TO REACTIVATE A VEHICLE'S ONSTAR THAT HAS BEEN PREVIOUSLY DISABLED BY ONSTAR. DEALER IS TO CA
PIT5389A
Apr 19, 2016
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS FOR DIAGNOSING THE CONCERN. THE VEHICLE MAY BE UNABLE TO CONNECT TO ONSTAR USING THE WHITE, BLUE OR RED ONSTAR BUTTONS.
15-NA-079
Dec 1, 2015
110000 ELECTRICAL SYSTEM
OnStar? Voice Fallback Number Update Some customers may have received a letter from OnStar? stating that "We recently tried to provide a software update to the OnStar? hardware in your vehicle. However, your system could not be updated r
15-NA-079
Dec 1, 2015
350000 EQUIPMENT
OnStar? Voice Fallback Number Update Some customers may have received a letter from OnStar? stating that "We recently tried to provide a software update to the OnStar? hardware in your vehicle. However, your system could not be updated r
08-06-04-003D
Dec 1, 2015
060000 ENGINE AND ENGINE COOLING
New Tool Availability - EN-48974-EGR Cooler Pressure Tester Adapter Set to Diagnose Duramax Diesel Engine EGR Cooler Engine Coolant Leaks into Combustion Chamber
08-06-04-003D
Dec 1, 2015
061200 ENGINE AND ENGINE COOLING:ENGINE:DIESEL
New Tool Availability - EN-48974-EGR Cooler Pressure Tester Adapter Set to Diagnose Duramax Diesel Engine EGR Cooler Engine Coolant Leaks into Combustion Chamber
08-06-04-003D
Dec 1, 2015
060000 ENGINE (PWS)
New Tool Availability - EN-48974-EGR Cooler Pressure Tester Adapter Set to Diagnose Duramax Diesel Engine EGR Cooler Engine Coolant Leaks into Combustion Chamber
15-NA-079
Dec 1, 2015
353000 EQUIPMENT:ELECTRICAL
OnStar Voice Fallback Number Update
15-NA-079
Dec 1, 2015
346000 COMMUNICATION:MANUFACTURER TELEMATICS
OnStar Voice Fallback Number Update
PIP5232B
Nov 30, 2015
063140 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
This Preliminary Information communication provides information to the technician about gasoline powered cars, mid-size trucks, light duty trucks, and heavy duty trucks with premature catalytic converter failures. It is recommended to inspe
06-06-01-007I
Oct 2, 2015
060000 ENGINE AND ENGINE COOLING
This informational bulletin provides information to dealership personnel on identifying Duramax Diesel overpower engine breakdown or non-function due to aftermarket power-up devices vs. non overpower engine non-function of pistons, cylinder
06-06-01-007I
Oct 2, 2015
080000 FUEL SYSTEM, DIESEL
This informational bulletin provides information to dealership personnel on identifying Duramax Diesel overpower engine breakdown or non-function due to aftermarket power-up devices vs. non overpower engine non-function of pistons, cylinder
05500
May 1, 2015
110000 ELECTRICAL SYSTEM
05500 IGNITION DISTRIBUTOR SYSTEM CORROSION INSPECT / REPLACE
05500
May 1, 2015
116000 ELECTRICAL SYSTEM:IGNITION
05500 IGNITION DISTRIBUTOR SYSTEM CORROSION INSPECT / REPLACE
PIT5399
Apr 20, 2015
353000 EQUIPMENT:ELECTRICAL
This Preliminary Information communication provides information to the technician about connectivity concerns when connecting an Apple device via USB cord. Technician should insure the customer is using an original equipment manufacturer Ap
10-08-45-001E
Jan 23, 2015
110000 ELECTRICAL SYSTEM
This informational bulletin updates information on electrical ground repairs using new replacement fasteners with conductive finish.
PI1394
Jan 16, 2015
060000 ENGINE AND ENGINE COOLING
This preliminary informational bulletin provides technicians an engine repair tip for installation of pistons.
PIT3271G
Jan 15, 2015
350000 EQUIPMENT
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT CHANGING THE TIRE AND WHEEL SIZE ON VEHICLES. GENERAL MOTORS WILL ONLY SUPPORT A TIRE CALIBRATION FOR TIRES THAT HAVE BEEN SIZED, TESTED AND DESIGNED FO
PI1391
Jan 15, 2015
060000 ENGINE AND ENGINE COOLING
This preliminary informational bulletin provides a diagnostic tip for coolant leak at oil cooler inlet pipe o-ring after service engine replacement.
030848006J
Dec 11, 2014
138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
This informational bulletin provide information for the technicians to repair the rear window defroster contact or tabs.
PIT5264B
Nov 1, 2014
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Canadian Customers Unable To Place Calls And Turn By Turn Inoperative In The United States.
PIT5353
Nov 1, 2014
353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
XM Audio Traffic And Travel Link Availability And Operation.
PIP5226
Sep 24, 2014
060000 ENGINE AND ENGINE COOLING
This Preliminary Information communication provides information to the technician about finding needle bearings during an oil change. Technician will gain access to the roller rockers to inspect them. Only replace the roller rocker that is
Showing 100 of 163 bulletins.
NHTSA Safety Investigations, CHEVROLET SILVERADO 2500
Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.
PE04004
Opened: Jan 8, 2004 , Closed: Apr 30, 2004
HYDRAULIC PUMP SHAFT FAILURES
THE PRELIMINARY EVAULATION IS BEING UPGRADED.DURING THE EA ODI WILL LIMITITS INVESTIGATION TO ONLY THOSE VEHICLES EQUIPPED WITH A HYDRO-BOOST SYSTEM, WHICH PROVIDES POWER ASSIST TO THE BRAKING AND STEERING SYTEMS.VACCUUM BRAKE BOOSTER VEHICLES ARE EXCLUDED.ODI HASEXPANDED THE SCOPE OF THE EA TO INCL... Read more
CHEVROLET SILVERADO 2500 - All Years Overview
Complete safety history for the CHEVROLET SILVERADO 2500 across all model years (1997, 2026).
103
Total Recalls
5,008
Total Complaints
1
Investigations
266
Reported Crashes
136
Reported Fires
9
Reported Deaths
CHEVROLET SILVERADO 2500 - Year by Year
Compare recalls and complaints across model years. Click any year to see full details.
| Year | Recalls | Complaints | |
|---|---|---|---|
| 2026 | 2 | 7 | View |
| 2025 | 1 | 44 | View |
| 2024 | 4 | 208 | View |
| 2023 | 1 | 70 | View |
| 2022 | 3 | 129 | View |
| 2021 | 6 | 104 | View |
| 2020 | 10 | 139 | View |
| 2019 | 7 | 104 | View |
| 2018 | 5 | 70 | View |
| 2017 | 5 | 69 | View |
| 2016 | 5 | 157 | View |
| 2015 | 6 | 245 | View |
| 2014 | 2 | 52 | View |
| 2013 | 3 | 71 | View |
| 2012 | 3 | 70 | View |
| 2011 | 4 | 128 | View |
| 2010 | 5 | 27 | View |
| 2009 | 5 | 79 | View |
| 2008 | 4 | 226 | View |
| 2007 | 3 | 253 | View |
| 2006 | 1 | 218 | View |
| 2005 | 1 | 337 | View |
| 2004 | 2 | 431 | View |
| 2003 | 2 | 561 | View |
| 2002 (current) | 3 | 408 | |
| 2001 | 1 | 379 | View |
| 2000 | 3 | 156 | View |
| 1999 | 2 | 95 | View |
| 1998 | 2 | 82 | View |
| 1997 | 2 | 74 | View |
| 1996 | 0 | 2 | View |
| 1995 | 0 | 6 | View |
| 1994 | 0 | 7 | View |