2021 CHEVROLET SILVERADO 3500

5 recalls, 56 complaints - 915 TSBs

24V797000 Oct 24, 2024
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARE
Defect Description
General Motors, LLC (GM) is recalling certain 2020-2022 Chevrolet Silverado 1500, 2500, 3500, GMC Sierra 1500, 2500, 3500, 2021 Cadillac Escalade, Escalade ESV, Chevrolet Tahoe, Suburban, GMC Yukon, and Yukon XL vehicles equipped with diesel engines. The transmission control valve may fail and caus... Read more
Consequence
Rear wheel lock-up can increase the risk of a crash.
Remedy
Dealers will install new transmission control module software, free of charge. GM will provide a special coverage program to cover the repair of transmissions that are identified by the remedy software as containing a defective control valve. Owner notification letters were mailed December 12, 202... Read more
463,295 vehicles affected
Manufacturer: General Motors, LLC
24V060000 Feb 1, 2024
LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH
Defect Description
General Motors, LLC (GM) is recalling certain 2020-2024 Chevrolet Silverado 2500, 3500, GMC Sierra 2500 and 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently ... Read more
Consequence
An unlatched tailgate may open while driving and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.
Remedy
Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed May 17, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer se... Read more
570,434 vehicles affected
Manufacturer: General Motors, LLC
21V758000 Sep 29, 2021
SERVICE BRAKES, HYDRAULIC:POWER ASSIST:ELECTRIC:CONTROL MODULE
Defect Description
General Motors, LLC (GM) is recalling certain 2021-2022 Chevrolet Silverado 2500, Silverado 3500, GMC Sierra 2500, and Sierra 3500 vehicles with electronic brake control modules (EBCM) replaced during vehicle assembly. The bolts that attach the brake pressure modulator valve (BPMV) assembly may not... Read more
Consequence
Water in the BPMV may cause an electrical short circuit and increase the risk of fire.
Remedy
Owners are advised to park outside and away from other structures until the recall repair is completed. Dealers will replace the BPMV assembly, free of charge. Owner notification letters were mailed on October 20, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC custom... Read more
3,241 vehicles affected
Manufacturer: General Motors, LLC
20V811000 Dec 23, 2020
SEAT BELTS
Defect Description
General Motors, LLC (GM) is recalling certain 2020 Chevrolet Bolt EV and 2021 GMC Canyon and Sierra 1500, 2500 and 3500, Yukon, Yukon XL, Cadillac Escalade and Escalade ESV and Chevrolet Blazer, Camaro, Colorado, Equinox, Silverado 1500, 2500 and 3500, Suburban and Tahoe vehicles. Incorrect bolts m... Read more
Consequence
If a seat belt assembly is not properly attached to the vehicle, the seat belt may not properly restrain an occupant in the event of a crash, increasing the risk of injury.
Remedy
GM will notify owners, and dealers will replace the suspect bolts, free of charge. The recall began January 29, 2021. Owners may contact GMC customer service at 1-800-462-8785, Cadillac customer service at 1-800-458-8006, or Chevrolet customer service at 1-800-222-1020. GM's number for this recal... Read more
470 vehicles affected
Manufacturer: General Motors, LLC
20V792000 Dec 17, 2020
SEAT BELTS
Defect Description
General Motors, LLC (GM) is recalling certain 2019-2021 Chevrolet Silverado 1500 and GMC Sierra 1500, 2021 Chevrolet Suburban and Tahoe and GMC Yukon XL and 2020-2021 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 vehicles. The seat belt brackets may not be secured to the seat fram... Read more
Consequence
If a seat-belt bracket is not secured, the seat belt may not properly restrain an occupant in the front-row center seat position, increasing the risk of injury in a crash.
Remedy
GM will notify owners, and dealers will inspect left-side and right-side front-row center seat-belt bracket attachments and reassemble it correctly as necessary, free of charge. The recall began January 26, 2021. Owners may contact GMC customer service at 1-800-462-8782, Chevrolet customer service... Read more
624,216 vehicles affected
Manufacturer: General Motors, LLC

Complaint Statistics

56 total complaints

Top Reported Components

ComponentComplaints
ELECTRICAL SYSTEM10
POWER TRAIN6
ENGINE5
STRUCTURE:BODY5
STEERING4
SERVICE BRAKES3
EXTERIOR LIGHTING2
FUEL SYSTEM, GASOLINE2
STRUCTURE2
AIR BAGS2
STEERING Aug 19, 2026
Incident date: Aug 13, 2026
On XXX the 2021 Chevrolet Silverado was taken to Mayse Automotive Group at [XXX] dealership for the complaint of the key getting stuck in the ignition and unable to remove causing a safety and security risk. Service department found that the transmission control in column needed to be replaced. The ... Read more
ELECTRICAL SYSTEM Aug 19, 2026
Incident date: Aug 13, 2026
On XXX the 2021 Chevrolet Silverado was taken to Mayse Automotive Group at [XXX] dealership for the complaint of the key getting stuck in the ignition and unable to remove causing a safety and security risk. Service department found that the transmission control in column needed to be replaced. The ... Read more
ELECTRICAL SYSTEM Apr 29, 2026
Incident date: Apr 24, 2026
Water entered tailgate through drainage hole in tailgate cap. The water then dripped on the tailgate switch causing it to short out. This short circuit caused my tailgate to open and close randomly without pressing any switches or buttons or key fobs. May tailgate has a small ding it it now from whe... Read more
STRUCTURE:BODY Apr 29, 2026
Incident date: Apr 24, 2026
Water entered tailgate through drainage hole in tailgate cap. The water then dripped on the tailgate switch causing it to short out. This short circuit caused my tailgate to open and close randomly without pressing any switches or buttons or key fobs. May tailgate has a small ding it it now from whe... Read more
ELECTRICAL SYSTEM Mar 2, 2026
Incident date: Feb 26, 2026
DC-DC Converter failed, battery light came on mid-drive and I continued to drive to try and make it to my destination. Car systems started one by one shutting down, first my seat heater then eventually my steering and gas petal. The Vehicle then died and left me stranded in the middle of the road ... Read more
STRUCTURE:BODY Feb 20, 2026
Incident date: Dec 22, 2025
We purchased a 2025 Toyota Sienna Woodland Edition in July 2025. On October 7, 2025 we were notified that vehicle is subject to a safety recall [NHSTA Recall No. 25V-668, Toyota Recall No. 25TA12 (Interim Notice 25TB12)] due to improperly welded seat rails. The recall states: "The subject vehicl... Read more
EXTERIOR LIGHTING Feb 8, 2026
Incident date: Feb 3, 2026
PLAINTIFF: [XXX] [XXX] Phone: [XXX] ] Email: [XXX] ] VS. DEFENDANT(S): 1. [XXX] 2. King Bodyshop [XXX] 
Phone: [If known] STATEMENT OF CLAIM (File in Duplicate Plus One For Each Defendant) The Plaintiff sues the Defendant(s) for money owed Plaintiff by Defendant(s); and which is past due ... Read more
STRUCTURE:BODY Feb 8, 2026
Incident date: Feb 3, 2026
PLAINTIFF: [XXX] [XXX] Phone: [XXX] ] Email: [XXX] ] VS. DEFENDANT(S): 1. [XXX] 2. King Bodyshop [XXX] 
Phone: [If known] STATEMENT OF CLAIM (File in Duplicate Plus One For Each Defendant) The Plaintiff sues the Defendant(s) for money owed Plaintiff by Defendant(s); and which is past due ... Read more
AIR BAGS Feb 8, 2026
Incident date: Feb 3, 2026
PLAINTIFF: [XXX] [XXX] Phone: [XXX] ] Email: [XXX] ] VS. DEFENDANT(S): 1. [XXX] 2. King Bodyshop [XXX] 
Phone: [If known] STATEMENT OF CLAIM (File in Duplicate Plus One For Each Defendant) The Plaintiff sues the Defendant(s) for money owed Plaintiff by Defendant(s); and which is past due ... Read more
ENGINE AND ENGINE COOLING Nov 20, 2025
Incident date: Nov 19, 2025
The contact owns a 2016 Kia Optima. The contact stated that while driving at various speeds, the vehicle suddenly stalled. After restarting the vehicle, the vehicle operated normally. The contact stated that the failure had occurred on several occasions. The cause of the failure was not yet determin... Read more
ENGINE Nov 18, 2025
Incident date: Oct 1, 2025
ENGINE BURNING OIL AND BLOWING WHITE SMOKE OUT TAIL PIPES. HAVE TO ADD OIL EVERY 1500 MILES OR SOONER IF TOWING. HAS BEEN AN ISSUE SINCE FIRST OIL CHANGE. VEHICLE IS NOW AT 88057 MILES
SERVICE BRAKES Nov 10, 2025
Incident date: Oct 11, 2024
lighting is not sufficient for seeing far enough ahead on low beam and high beam is more like regular, when turning there is hardly any lighting within the turn making it dangerous in my opinion. i recommend slowing almost to stop before making a turn especially to the right.also i have had to get m... Read more
ELECTRICAL SYSTEM Oct 30, 2025
Incident date: Sep 16, 2025
The vehicle shuts off and throws it in emergency park while im driving or slowing down and will stall this can cause a major accident for me and my kids.
UNKNOWN OR OTHER Oct 18, 2025
Incident date: Oct 17, 2025
I opened up my sunroof it became lodged, sideways and cracked
POWER TRAIN Oct 18, 2025
Incident date: Oct 17, 2025
I am reporting a serious safety defect involving the transmission system of my Ford Fusion, specifically related to the valve body and torque converter. The malfunction of these components causes sudden, unpredictable surges or lunges in acceleration, even when the vehicle is being driven at steady ... Read more
BACK OVER PREVENTION Oct 6, 2025
Incident date: Oct 6, 2025
The contact owns a 2015 Ford Mustang. The contact stated that while reversing, the back-over prevention camera screen independently turned off and on. In addition, the error message indicated to contact the dealer for assistance. The contact stated that the failure was persistent. The vehicle was no... Read more
ENGINE Sep 13, 2025
Incident date: Jul 16, 2025
On [XXX], I went out to start my 2023 Hyundai Santa Cruz (SC) to leave work to go home. It was difficult to start, however, it started. As I entered [XXX] , i was nearly rear ended by another car, because my SC lost all acceleration. I turned on my hazards for SAFETY and then began to try to acce... Read more
ELECTRICAL SYSTEM May 5, 2025
Incident date: Mar 26, 2025
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SERVICE BRAKES, HYDRAULIC Apr 14, 2025
Incident date: Apr 14, 2025
The contact owns a 2017 Ram 2500. The contact stated that upon starting the vehicle, the ABS warning light illuminated. The contact stated that the failure was related to NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic). The vehicle was taken to two independent mechanics who informed the... Read more
PARKING BRAKE Feb 10, 2025
Incident date: Dec 15, 2024
The contact owns a 2022 Hyundai Ioniq 5. The contact stated that after the vehicle was parked on a slight incline on the road, the gear shifter was shifted to park(P), and the vehicle was turned off. The contact stated that while exiting the vehicle, the vehicle started to roll backward. The contact... Read more
FORWARD COLLISION AVOIDANCE: WARNINGS Jan 22, 2025
Incident date: Nov 14, 2024
On at least two occasions the automatic emergency braking system has activated with nothing in front of the vehicle. Several instances when cresting a steep rise in the road the forward collision warning system has activated the "BRAKE" warning light.
ENGINE Jan 21, 2025
Incident date: Jan 21, 2025
2016 Honda Pilot engine failed due to connector rod failure, consistent with limited VIN recall for same model and year. Vehicle was inspected by Capital Honda in Okemos, MI and engine failure diagnosis via connector rod failure Incident was sudden without prior indication of issue
POWER TRAIN Dec 26, 2024
Incident date: Nov 23, 2024
I am experiencing a serious issue with my 2018 Kia Sorento AWD related to the AWD coupling. During normal driving, the vehicle does not perform as expected, and the AWD system feels compromised, making the car unsafe and unreliable. While the vehicle doesn’t stall, it struggles to function properl... Read more
VISIBILITY/WIPER Dec 17, 2024
Incident date: Jul 12, 2024
intermittent wipers would not turn off. Took car to dealership and they charged $629.38 to fix a FORD quality issue. Wipers scratch the windshield and cause unnecessary distraction during dry conditions as they would not turn off. This issue (wipers not turning off) occurred after the A-Pillar fle... Read more
SUSPENSION Dec 17, 2024
Incident date: Jul 12, 2024
Self-leveling shocks are bad just over 70,000, when the vehicle is out of warranty. Contacted Hyundai with no assistance. Did my own research and found that it seems to be a known issue with Hyundai Palisades. [XXX] [XXX] Seems ridiculous that a part so expensive without the option for afte... Read more
VISIBILITY:WINDSHIELD Dec 17, 2024
Incident date: Jul 12, 2024
The contact owns a 2022 Ford F-150. The contact stated while entering the vehicle and closing the front driver's door, the rear windshield shattered without impact. The vehicle was not taken to the dealer. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was op... Read more
VISIBILITY/WIPER Nov 27, 2024
Incident date: Nov 23, 2024
The Audi Q5 sunroof drain that is intended to keep water out of the vehicle, leaked where water collected and pooled in the car beneath the car liner. The water collected on the "comfort module" and electrical fuse box resulting in immediate electrical failure of several vehicle features/systems in... Read more
ELECTRICAL SYSTEM Nov 27, 2024
Incident date: Nov 23, 2024
I had all recalls taken care of for my new vehicle I purchased yet I am still having issues with the screen going all black and not working when having my cellphone plugged in. Usually it will come back on once I unplug it but not always.
POWER TRAIN Nov 15, 2024
Incident date: Jun 7, 2024
I purchased my 2016 Buick encore from the car dealer name [XXX] in Rochester Michigan. I purchased it in December 20 23 beginning in January when I would change gears the car sounded like the gears were clunking like they were gonna fall out or something. also, the engine hesitates and then excels ... Read more
FORWARD COLLISION AVOIDANCE: WARNINGS Nov 15, 2024
Incident date: Jun 7, 2024
My car says that collision assist, All wheel drive is unavailable and is locked to front wheel drive only.
POWER TRAIN Nov 9, 2024
Incident date: May 26, 2024
After a right turn in a residential street, I pressed the accelerator to progress on the roadway. The truck did not accelerate, so I looked at the tachometer and observed it above 0 and below 1,000 rpm. The engine was running, but unresponsive despite pumping the accelerator. While rolling at 5 ... Read more
VEHICLE SPEED CONTROL Nov 4, 2024
Incident date: Nov 1, 2021
ABS light would come on when driving periodically on and off. for a few months it felt like brakes were locking up, Steering was very difficult and hard like the steering wheel was locked making it difficult to turn the steering wheel. dashboard components would periodically turn off and restart. w... Read more
ELECTRICAL SYSTEM Nov 4, 2024
Incident date: Nov 1, 2021
ABS light would come on when driving periodically on and off. for a few months it felt like brakes were locking up, Steering was very difficult and hard like the steering wheel was locked making it difficult to turn the steering wheel. dashboard components would periodically turn off and restart. w... Read more
FUEL SYSTEM, GASOLINE Aug 9, 2024
Incident date: Jun 6, 2024
See attached document for complaint
STEERING Jul 31, 2024
Incident date: Jul 31, 2024
Problem: turn signal based on buttons on the wheel (Tesla removed the stalks) After three months of ownership, I still can't signal in case of emergency, when a fast lane change is required, or when exiting from parking with the wheel turned. Issues: 1. I Can't find the buttons when the wheel is tur... Read more
STRUCTURE:BODY Jul 31, 2024
Incident date: Jul 31, 2024
After getting the recall information about the front crossmember rusting out due to corrosion, I decided to check the rear crossmember on my car. WOW, the rear crossmember is SO much worse than the front one and I’ve read hundreds of similar stories about the exact same thing happening to other Ma... Read more
STRUCTURE Jul 29, 2024
Incident date: Jul 25, 2024
The contact owns a 2017 Ford Explorer. The contact stated that while the vehicle was parked, the contact observed dry rot and cracks in the rubber seal around the perimeter of the windshield. Additionally, there were big chunks of the seal missing. The vehicle was taken to an independent mechanic bu... Read more
POWER TRAIN Jul 14, 2024
Incident date: Jul 10, 2024
When my 2019 Traverse High Country is put in park it displays a "Shift To Park" message and a ringing in the vehicle. Have tried to restart the car, shift into gear and back into park to get issue to stop but takes minutes to get car to finally go into park and able to get out and lock.
UNKNOWN OR OTHER Jun 12, 2024
Incident date: Oct 7, 2021
Window Adhesive Failure Adhesive failure may cause the vent portion of the window to detach, increasing the risk of a crash or injury. NHTSA Campaign Number: 21V571000 Manufacturer Newmar Corporation Components EQUIPMENT, STRUCTURE Had to purchase 4 windows from Newmar For the window failures in NHT... Read more
SERVICE BRAKES Jun 11, 2024
Incident date: Jun 5, 2024
Abs module keeps on going out in many rams from 2500 to 3500. Making a alert sound about every 3 seconds making distractive driving I am currently #28 in line for the part in a small town and it's been 2 months now. They need a recall on this. They are being negligent by not saying there is a proble... Read more
SERVICE BRAKES, HYDRAULIC Apr 9, 2024
Incident date: Apr 8, 2024
The contact owns a 2021 BMW X3. The contact stated while approaching a stop light at an undisclosed speed, the brake pedal stiffened while the contact was attempting to stop the vehicle. Due to the failure, the contact ran the red light; however, the brake pedal function returned soon after the fail... Read more
STEERING Sep 9, 2023
Incident date: Sep 9, 2023
While driving with my wife and kids, on the highway, in the rain a warning message was displayed. The warning stated: steering malfunction, please stop the vehicle!. At which point the power steering locked-up & the engine powered down. As a result, I was unable to steer the vehicle. Thankfully, I w... Read more
STEERING Sep 4, 2023
Incident date: Sep 1, 2023
Driving on I75 at 75mph, while trying to adjust the steering wheel, as soon I unlocked steering wheel lock and put the steering all the way to lowest position it just stalled on highway. Lucky enough I was alone and was able to pull over safely. There is seriously something wrong with steering whe... Read more
ENGINE Sep 4, 2023
Incident date: Sep 1, 2023
Driving on I75 at 75mph, while trying to adjust the steering wheel, as soon I unlocked steering wheel lock and put the steering all the way to lowest position it just stalled on highway. Lucky enough I was alone and was able to pull over safely. There is seriously something wrong with steering whe... Read more
AIR BAGS Jul 1, 2023
Incident date: Jun 30, 2023
I have been notified that my car is recalled. According to your website, long-term heat and humidity makes the airbag more likely to explode. GM as yet is refusing to offer alternative transportation - as recommended by your policies except for brand new cars under 50,000 miles. Yet, by your rese... Read more
STRUCTURE Feb 28, 2023
Incident date: May 28, 2022
The contact owns a 2021 Forest River Sabra Trailer. The contact stated that the driver’s side wall of the trailer had experienced an outward bulge and wrinkling, which extended to the roof section of the trailer. The trailer was taken to the local dealer who discovered that the aluminum side welds... Read more
STRUCTURE:BODY Feb 28, 2023
Incident date: May 28, 2022
The contact owns a 2021 Forest River Sabra Trailer. The contact stated that the driver’s side wall of the trailer had experienced an outward bulge and wrinkling, which extended to the roof section of the trailer. The trailer was taken to the local dealer who discovered that the aluminum side welds... Read more
FUEL SYSTEM, GASOLINE Feb 6, 2023
Incident date: Jun 12, 2022
The contact owns a 2022 Honda Pilot. The contact stated while driving at approximately 35 MPH, the accelerator pedal was depressed; however, the vehicle hesitated. The contact stated that the emissions warning light was illuminated. The contact had taken the vehicle to a local dealer, where it was d... Read more
FUEL/PROPULSION SYSTEM Jul 7, 2022
Incident date: Jun 23, 2022
Check engine light came on followed almost immediately with an Onstar warning to service the engine and transmission within 7 days. Took truck to dealer. They diagnosed problem was fuel system contamination. Hole was found on the inner mesh liner of the fuel filter which allowed water and a sludge ... Read more
ELECTRICAL SYSTEM Sep 26, 2021
Incident date: Sep 26, 2021
Was driving my 3500 (an 8000# truck capable of towing 20k#) and suddenly the vehicle lost power and steering, forcing me to the shoulder of a curvy mountain road, going downhill. Truck then started blinking lights and telling me to restart. upon restart, the truck would not engage the transmission. ... Read more

Showing 50 of 56 complaints.

Technical Service Bulletins, 2021 CHEVROLET SILVERADO 3500

915 manufacturer communications from 428 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

ComponentBulletins
060000 ENGINE AND ENGINE COOLING155
350000 EQUIPMENT137
110000 ELECTRICAL SYSTEM136
100000 POWER TRAIN80
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL48
080000 FUEL SYSTEM, DIESEL40
200000 WHEELS27
060000 ENGINE (PWS)23
23-NA-032 Apr 29, 2024
060000 ENGINE AND ENGINE COOLING
The informational bulletin advises the tech to use the glow plug bore cleaner to reduce the chance of soot building up on the glow plug causing a premature failure.
N232426401-01 Apr 25, 2024
170000 LATCHES/LOCKS/LINKAGES
Customer Satisfaction Program. As a remedy for Safety Recall N232426400, certain vehicles had the liftgate exterior release switch assembly disabled. This Customer Satisfaction Program provides the final repair to restore the function of
N232426401 Apr 24, 2024
170000 LATCHES/LOCKS/LINKAGES
Customer Satisfaction Program. As a remedy for Safety Recall N232426400, certain vehicles had the liftgate exterior release switch assembly disabled. This Customer Satisfaction Program provides the final repair to restore the function of
00-03-10-006P Apr 18, 2024
200000 WHEELS
This service bulletin provides information for dealers/technicians on Tire Radial Force Variation (RFV).
20-NA-022 Apr 16, 2024
020000 SUSPENSION
This technical bulletin provides a procedure to re-torque the leaf spring u bolts to correct a condition of Clunking Noise from Rear of Vehicle (Re-torque Leaf Spring Bolts).
23-NA-064 Apr 16, 2024
350000 EQUIPMENT
This service bulletin provides information on the Transport Mode Feature, also known as Logistics mode, which is used to increase the 12V Battery stand time of the vehicle during transit and or long period of stand time at the dealerships.
23-NA-064 Apr 16, 2024
110000 ELECTRICAL SYSTEM
This service bulletin provides information on the Transport Mode Feature, also known as Logistics mode, which is used to increase the 12V Battery stand time of the vehicle during transit and or long period of stand time at the dealerships.
20-NA-132 Apr 10, 2024
350000 EQUIPMENT
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
20-NA-132 Apr 10, 2024
110000 ELECTRICAL SYSTEM
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
21-NA-155 Apr 8, 2024
350000 EQUIPMENT
This informational bulletin advises the technician to check for faults that may be caused by the trailer otherwise found by a possible faulty trailer connector.
21-NA-155 Apr 8, 2024
110000 ELECTRICAL SYSTEM
This informational bulletin advises the technician to check for faults that may be caused by the trailer otherwise found by a possible faulty trailer connector.
21-NA-155 Apr 8, 2024
030000 SERVICE BRAKES, HYDRAULIC
This informational bulletin advises the technician to check for faults that may be caused by the trailer otherwise found by a possible faulty trailer connector.
17-NA-052 Apr 8, 2024
350000 EQUIPMENT
This bulletin updates the position of General Motors on refinishing aluminum wheels. GM has determined that wheel refinishing under warranty will no longer be performed.
17-NA-052 Apr 8, 2024
200000 WHEELS
This bulletin updates the position of General Motors on refinishing aluminum wheels. GM has determined that wheel refinishing under warranty will no longer be performed.
10-08-45-001H Mar 28, 2024
110000 ELECTRICAL SYSTEM
This bulletin provides information for electrical ground repairs using new General Motors replacement fasteners with conductive finish.
19-NA-255 Mar 27, 2024
160000 STRUCTURE
This preliminary informational bulletin provides frame coating repair information to correct a customer concern of wax coating on frame peeling, metal shows corrosion/rusting (U.S. and Canada Only).
20-NA-132 Mar 26, 2024
110000 ELECTRICAL SYSTEM
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
20-NA-132 Mar 26, 2024
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
20-NA-132 Mar 26, 2024
350000 EQUIPMENT
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
20-NA-132 Mar 26, 2024
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
20-NA-132 Mar 26, 2024
118000 ELECTRICAL SYSTEM:SOFTWARE
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
19-NA-255 Mar 21, 2024
160000 STRUCTURE
This preliminary informational bulletin provides frame coating repair information to correct a customer concern of wax coating on frame peeling, metal shows corrosion/rusting (U.S. and Canada Only).
23-NA-103 Mar 21, 2024
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This service bulletin provides information on submitting quality Photos of Various Vehicle Concerns to the GM Technical Assistance Center (TAC).
24-NA-060 Mar 20, 2024
353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
This service bulletin provides repair information to correct a customer concerns of Radio Software issues.
24-NA-060 Mar 20, 2024
350000 EQUIPMENT
This service bulletin provides repair information to correct a customer concerns of Radio Software issues.
24-NA-060 Mar 20, 2024
110000 ELECTRICAL SYSTEM
This service bulletin provides repair information to correct a customer concerns of Radio Software issues.
17-NA-302 Mar 20, 2024
350000 EQUIPMENT
This informational bulletin provides information on availability for a locking gas cap for trucks are operated in high amount of dirt or dust which can migrate to the filler cap area.
17-NA-302 Mar 20, 2024
081100 FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY
This informational bulletin provides information on availability for a locking gas cap for trucks are operated in high amount of dirt or dust which can migrate to the filler cap area.
16-NA-383 Mar 13, 2024
060000 ENGINE AND ENGINE COOLING
This technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels shou
23-NA-170 Mar 11, 2024
110000 ELECTRICAL SYSTEM
This bulletin advises the tech to inspect deeper into what may be the main cause of an engine failure.
23-NA-170 Mar 11, 2024
100000 POWER TRAIN
This bulletin advises the tech to inspect deeper into what may be the main cause of an engine failure.
23-NA-170 Mar 11, 2024
060000 ENGINE AND ENGINE COOLING
This bulletin advises the tech to inspect deeper into what may be the main cause of an engine failure.
07-00-89-037S Mar 11, 2024
350000 EQUIPMENT
This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
11-00-89-005X Mar 10, 2024
350000 EQUIPMENT
This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).
PIT5689G Mar 7, 2024
110000 ELECTRICAL SYSTEM
This Preliminary information communicates that some customers may comment that after an auto-stop event the engine does not restart and to inspect the engine ground strap. Temporarily on hold while PIE0572 is active. PIE0572 has now ended
24-NA-046 Mar 7, 2024
132000 VISIBILITY:GLASS, SIDE/REAR
This technical bulletin provides a procedure to correct the condition of Suction Cup Marks on Window Glass.
24-NA-040 Mar 4, 2024
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This service bulletin provides information on All hazmat parts being returned to the Warranty Parts Center (WPC) must be shipped using Central Transport. Hazardous materials should never be sent by air transportation to the WPC.
17-NA-073 Mar 1, 2024
980000 UNKNOWN OR OTHER
This warranty administration bulletin provides information regarding the field action courtesy transportation policy.
23-NA-073 Feb 26, 2024
060000 ENGINE AND ENGINE COOLING
This technical bulletin provides repair information to correct a customer concern of Evaporative DTCs P0442, P0446, P0455 or P0449, Caused by Dust Intrusion into the Evaporative Canister.
22-NA-182 Feb 26, 2024
100000 POWER TRAIN
This service bulletin advises the technician to check if the transmission cooler lines are twisted to correct customer concerns of Harsh Shift, Shudder, Surge, Stall, Transmission Overheating and/or High Transmission Fluid Temperature.
PIT5689F Feb 23, 2024
060000 ENGINE AND ENGINE COOLING
This Preliminary information communicates that some customers may comment that after an auto-stop event the engine does not restart and to inspect the engine ground strap. Temporarly on hold while PIE0572 is active. PIE0572 has now ended a
24-NA-020 Feb 23, 2024
060000 ENGINE AND ENGINE COOLING
This service bulletin provides a repair procedure to correct customer concerns of Service Emissions System Displayed on DIC, MIL Illuminated with DTC P249C and/or P20E8 Set.
22-NA-074 Feb 22, 2024
060000 ENGINE AND ENGINE COOLING
This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.
PIT5551N Feb 21, 2024
260000 FORWARD COLLISION AVOIDANCE
This Preliminary information communicates a "Forward Collision System Reduced" message displayed on the DIC when the Forward Automatic Braking has been set to the "Alert" setting. This is normal when the FAB has been set to "Alert".
PIT5744D Feb 21, 2024
118520 ELECTRICAL SYSTEM:ADAS:PARKING ASSIST:SENSORS
This Preliminary information communicates information on how to disable the Side Blind Zone Detection and Park Assist systems when a customer removes the pickup box from the vehicle to install an aftermarket bed or body.
PIT5744D Feb 21, 2024
118510 ELECTRICAL SYSTEM:ADAS:PARKING ASSIST:SOFTWARE
This Preliminary information communicates information on how to disable the Side Blind Zone Detection and Park Assist systems when a customer removes the pickup box from the vehicle to install an aftermarket bed or body.
PIT5744D Feb 21, 2024
118420 ELECTRICAL SYSTEM:ADAS:BLINDSPOT:SENSORS
This Preliminary information communicates information on how to disable the Side Blind Zone Detection and Park Assist systems when a customer removes the pickup box from the vehicle to install an aftermarket bed or body.
PIT5744D Feb 21, 2024
118410 ELECTRICAL SYSTEM:ADAS:BLINDSPOT:SOFTWARE
This Preliminary information communicates information on how to disable the Side Blind Zone Detection and Park Assist systems when a customer removes the pickup box from the vehicle to install an aftermarket bed or body.
PIT5744D Feb 21, 2024
273000 LANE DEPARTURE: BLIND SPOT DETECTION
This Preliminary information communicates information on how to disable the Side Blind Zone Detection and Park Assist systems when a customer removes the pickup box from the vehicle to install an aftermarket bed or body.
PIT4322P Feb 21, 2024
251000 ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC)
This Preliminary Information communication provides information to the technician about vehicles that have an unwanted Stability Activation and/or a Service Stability message on the Driver Information Center. Technician may find a Diagnosti
21-NA-238 Feb 20, 2024
100000 POWER TRAIN
This technical bulletin provides a procedure to inspect the front pump of the transmission for a possible leak.
23-NA-185 Feb 14, 2024
350000 EQUIPMENT
This service bulletin helps diagnose/reduce possible CCND issues on Transfer Cases - Service 4WD on DIC, Intermittent Failures, Noise Concerns, Driveline/Steering Vibration/Shudder, Intermittent DTCs/MIL Illuminated, Engagement/Disengagemen
23-NA-185 Feb 14, 2024
110000 ELECTRICAL SYSTEM
This service bulletin helps diagnose/reduce possible CCND issues on Transfer Cases - Service 4WD on DIC, Intermittent Failures, Noise Concerns, Driveline/Steering Vibration/Shudder, Intermittent DTCs/MIL Illuminated, Engagement/Disengagemen
23-NA-185 Feb 14, 2024
100000 POWER TRAIN
This service bulletin helps diagnose/reduce possible CCND issues on Transfer Cases - Service 4WD on DIC, Intermittent Failures, Noise Concerns, Driveline/Steering Vibration/Shudder, Intermittent DTCs/MIL Illuminated, Engagement/Disengagemen
23-NA-185 Feb 14, 2024
010000 STEERING
This service bulletin helps diagnose/reduce possible CCND issues on Transfer Cases - Service 4WD on DIC, Intermittent Failures, Noise Concerns, Driveline/Steering Vibration/Shudder, Intermittent DTCs/MIL Illuminated, Engagement/Disengagemen
24-NA-020 Feb 12, 2024
110000 ELECTRICAL SYSTEM
This service bulletin provides a repair procedure to correct customer concerns of Service Emissions System Displayed on DIC, MIL Illuminated with DTC P249C and/or P20E8 Set.
24-NA-020 Feb 12, 2024
060000 ENGINE AND ENGINE COOLING
This service bulletin provides a repair procedure to correct customer concerns of Service Emissions System Displayed on DIC, MIL Illuminated with DTC P249C and/or P20E8 Set.
16-NA-222 Feb 7, 2024
060000 ENGINE AND ENGINE COOLING
This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations.
19-NA-044 Feb 7, 2024
070000 FUEL SYSTEM, GASOLINE
This service bulletin provides information on the cold start control system in DI engines to reduce cold start emissions and improve fuel economy.
19-NA-044 Feb 7, 2024
063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
This service bulletin provides information on the cold start control system in DI engines to reduce cold start emissions and improve fuel economy.
PIT5479F Feb 6, 2024
030000 BRAKES (PWS)
This Preliminary Information communication provides information to the technician about fluid leaking from the brake caliper piston area found during a service of the vehicle. The substance is actually excess assembly grease from the calipe
22-NA-150 Feb 5, 2024
110000 ELECTRICAL SYSTEM
This technical bulletin provides a procedure to program the Reductant Control Module and Setup and Perform the Reductant Fluid Tank Level Reset.
22-NA-150 Feb 5, 2024
060000 ENGINE AND ENGINE COOLING
This technical bulletin provides a procedure to program the Reductant Control Module and Setup and Perform the Reductant Fluid Tank Level Reset.
PIT4506G Feb 2, 2024
190000 TIRES
This Preliminary Information communication provides information to the technician that some owners of Heavy Duty Trucks and Utilities may ask if they can lower their tire pressures. Tire pressures being set to the "Tire and Loading Label" w
16-NA-338 Feb 2, 2024
100000 POWER TRAIN
This Warranty Admin service bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle
16-NA-338 Feb 2, 2024
060000 ENGINE AND ENGINE COOLING
This Warranty Admin service bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle
PIT6097C Jan 31, 2024
353000 EQUIPMENT:ELECTRICAL
This Preliminary information communicates an issue where the vehicles wireless charger no longer works with certain ISO updates on Apple 15 phones and advises customer to update their phone to the lastest ISO update.
PIT5702E Jan 30, 2024
110000 ELECTRICAL SYSTEM
This Preliminary information communication provides information to the technician on installing Regular Production Option Code 9L7 Up-fitter Auxiliary Switches. Technician will need to reference the latest version of General Motors Up-fitte
PIT6119 Jan 30, 2024
162500 STRUCTURE:BODY:TAILGATE
This Preliminary information communicates an issue where the minor tailgate will not open due to an aftermarket device installed on the vehicle.
23-NA-055 Jan 30, 2024
350000 EQUIPMENT
This service bulletin provides information on the EL-52800 Diagnostic & Charge Battery Station (DCBS) a?? FAQs.
23-NA-055 Jan 30, 2024
110000 ELECTRICAL SYSTEM
This service bulletin provides information on the EL-52800 Diagnostic & Charge Battery Station (DCBS) a?? FAQs.
23-NA-189 Jan 29, 2024
350000 EQUIPMENT
This service bulletin assists technicians in setting up PicoScope hardware/software to monitor CAN bus traffic (voltage patterns) to aid Technical Assistance (TAC) and Field Service Engineers (FSEs) in diagnosing electrical issues present o
23-NA-189 Jan 29, 2024
110000 ELECTRICAL SYSTEM
This service bulletin assists technicians in setting up PicoScope hardware/software to monitor CAN bus traffic (voltage patterns) to aid Technical Assistance (TAC) and Field Service Engineers (FSEs) in diagnosing electrical issues present o
PIP5810B Jan 29, 2024
100000 POWER TRAIN
This Preliminary information communicates that the tool for the HD transfer cases to install the input seal during a repair is incorrect and a new tool is in development.
21-NA-238 Jan 22, 2024
350000 EQUIPMENT
This technical bulletin provides a procedure to inspect the front pump of the transmission for a possible leak.
21-NA-238 Jan 22, 2024
100000 POWER TRAIN
This technical bulletin provides a procedure to inspect the front pump of the transmission for a possible leak.
22-NA-112 Jan 19, 2024
060000 ENGINE AND ENGINE COOLING
This technical bulletin provides repair information to correct a customer concern of 2020 - 2022 Silverado and Sierra Equipped with Diesel Engine Setting DTCs P20BB or P20C3.
22-NA-112 Jan 19, 2024
110000 ELECTRICAL SYSTEM
This technical bulletin provides repair information to correct a customer concern of 2020 - 2022 Silverado and Sierra Equipped with Diesel Engine Setting DTCs P20BB or P20C3.
PI0281K Jan 18, 2024
160000 STRUCTURE
This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.
19-NA-255 Jan 18, 2024
160000 STRUCTURE
This preliminary informational bulletin provides frame coating repair information to correct a customer concern of wax coating on frame peeling, metal shows corrosion/rusting (U.S. and Canada Only).
21-NA-120 Jan 17, 2024
100000 POWER TRAIN
This service bulletin provides a Diagnostic Tip for Noise, Vibration, and/or Harshness Issues/Clunk Noise Heard During Coast Down Event after the transfer case was removed from the transmission and reinstalled during a recent repair.
21-NA-120 Jan 17, 2024
350000 EQUIPMENT
This service bulletin provides a Diagnostic Tip for Noise, Vibration, and/or Harshness Issues/Clunk Noise Heard During Coast Down Event after the transfer case was removed from the transmission and reinstalled during a recent repair.
23-NA-170 Jan 16, 2024
060000 ENGINE AND ENGINE COOLING
This bulletin advises the tech to inspect deeper into what may be to main cause of an engine failure.
18-NA-099 Jan 16, 2024
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.
PI1394B Jan 12, 2024
100000 POWER TRAIN
This PI bulletin advises the technician on the proper way to install the pistons in an engine.
PI1394B Jan 12, 2024
060000 ENGINE AND ENGINE COOLING
This PI bulletin advises the technician on the proper way to install the pistons in an engine.
PIT6084A Jan 12, 2024
353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT
This PI states that a vehicle may exhibit a concern of the cross traffic alert indicators not displaying on the radio screen. While this is a customer dissatisfier, it does not pose a safety concern due to the fact that the customer will st
PIP5601B Jan 12, 2024
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This Preliminary Information communication provides information to the technician about vibration complaints that are one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Di
02-08-42-001J Jan 12, 2024
120000 EXTERIOR LIGHTING
This informational bulletin provides information for dealers/technicians on Headlamp, Tail Lamp, License Lamp or Fog/Driving Lamp Damage.
21-NA-155 Jan 11, 2024
350000 EQUIPMENT
This informational bulletin advises the technician to check for faults that may be caused by the trailer otherwise found by a possible faulty trailer connector.
21-NA-155 Jan 11, 2024
210000 TRAILER HITCHES
This informational bulletin advises the technician to check for faults that may be caused by the trailer otherwise found by a possible faulty trailer connector.
21-NA-155 Jan 11, 2024
110000 ELECTRICAL SYSTEM
This informational bulletin advises the technician to check for faults that may be caused by the trailer otherwise found by a possible faulty trailer connector.
PIT5161K Jan 10, 2024
071000 FUEL SYSTEM, GASOLINE:STORAGE
This Preliminary Information communication provides information to the technician about vehicles that may have a bump feel or clunk noise at a stop or on launch. Dealer should communicate to the customer this condition is a normal operating
PIT5733D Jan 9, 2024
120000 EXTERIOR LIGHTING
This Preliminary information provides information to the technician on installing a roof beacon light. Technician will need to reference the latest version of General Motors Up-fitter Integration Bulletin 157. The information can be found a
PIT5828C Jan 9, 2024
114005 ELECTRICAL SYSTEM: INTEGRATED TRAILER BRAKE CONTROL
This Preliminary Information communication provides information to the technician about customers that may request the factory Integrated Trailer Brake Controller Regular Production Option Code (JL1) be installed on their Full-Size Pickup o
PIT5743D Jan 9, 2024
110000 ELECTRICAL SYSTEM
This Preliminary information communicates diagnostic tips when trying to root cause a SES MIL with DTC's B2B0D and B2B0E. Main cause is aftermarket electrical devices spliced into the ignition main fuses.
PI0592I Jan 8, 2024
110000 ELECTRICAL SYSTEM
This preliminary information (PI) provides information om Service Programming System (SPS) Error Codes (E4398, E4399, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491 or E6961).
22-NA-150 Jan 4, 2024
110000 ELECTRICAL SYSTEM
This technical bulletin provides a procedure to program the Reductant Control Module and Setup and Perform the Reductant Fluid Tank Level Reset.
22-NA-150 Jan 4, 2024
080000 FUEL SYSTEM, DIESEL
This technical bulletin provides a procedure to program the Reductant Control Module and Setup and Perform the Reductant Fluid Tank Level Reset.
22-NA-150 Jan 4, 2024
060000 ENGINE AND ENGINE COOLING
This technical bulletin provides a procedure to program the Reductant Control Module and Setup and Perform the Reductant Fluid Tank Level Reset.

Showing 100 of 915 bulletins.

NHTSA Safety Investigations, CHEVROLET SILVERADO 3500

Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.

PE97001 Opened: Jan 17, 1997 , Closed: May 29, 1997
PE, Closed , Model Year: 1997
REAR AXLE SEPARATION FROM VEHICLE
THE SINGLE CONSUMER COMPLAINT RECEIVED BY NHTSA REPORTED AN INCIDENT IN WHICH APPLICATION OF THE SERVICE BRAKES OF THE SUBJECT VEHICLE PRECIPITATED AN UNFOREWARNED LOSS OF VEHICLE CONTROL AS THE LEFT REAR AXLE SEPARATED FROM THE VEHICLE.INSPECTION OF THE VEHICLE FOLLOWING THE INCIDENT DISCLOSED THAT... Read more

CHEVROLET SILVERADO 3500 - All Years Overview

Complete safety history for the CHEVROLET SILVERADO 3500 across all model years (1997, 2026).

104 Total Recalls
1,459 Total Complaints
1 Investigations
79 Reported Crashes
24 Reported Fires
4 Reported Deaths

CHEVROLET SILVERADO 3500 - Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year Recalls Complaints
2026 3 5 View
2025 1 19 View
2024 3 75 View
2023 1 21 View
2022 3 35 View
2021 (current) 5 56
2020 8 53 View
2019 7 34 View
2018 6 28 View
2017 6 14 View
2016 6 74 View
2015 7 78 View
2014 3 10 View
2013 4 36 View
2012 4 31 View
2011 5 42 View
2010 5 4 View
2009 6 10 View
2008 4 36 View
2007 5 42 View
2006 0 61 View
2005 1 60 View
2004 1 46 View
2003 1 60 View
2002 2 64 View
2001 2 97 View
2000 2 114 View
1999 1 73 View
1998 1 100 View
1997 1 78 View
1996 0 2 View
1994 0 1 View

Other CHEVROLET Models

Model Recalls Complaints
SUBURBAN 246 10,458 View
TAHOE 240 12,622 View
MALIBU 216 29,080 View
SILVERADO 1500 200 22,534 View
CORVETTE 187 6,308 View
CAMARO 179 4,298 View
SILVERADO 159 10,964 View
EXPRESS 151 838 View