2016 CHEVROLET SILVERADO 3500

6 recalls, 74 complaints - 837 TSBs

AIR BAGS:SIDE/WINDOW:CURTAIN:INFLATOR

Defect Description

General Motors LLC (GM) is recalling certain 2015-2016 GMC Sierra 1500, 2500, 3500, and Chevrolet Silverado 1500, 2500, and 3500 trucks. The roof-rail air bag (RRAB) inflator end cap may detach from the inflator, or the inflator sidewall may rupture.

Consequence

A separated inflator end cap or inflator rupture can allow compressed gas to escape, resulting in the end cap or other components being propelled into the vehicle, increasing the risk of injury or crash.

Remedy

Dealers will replace the left and right side RRAB modules, free of charge. Interim owner notification letters informing owners of the safety risk were mailed on August 18, 2021. Owners will receive a second notice when the remedy is available. Phase I owner notification letters were mailed on May... Read more

410,019 vehicles affected

Manufacturer: General Motors, LLC

FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY

Defect Description

General Motors, LLC (GM) is recalling certain 2016-2018 GMC Sierra 3500 and Chevrolet Silverado 3500 trucks equipped with gasoline engines and dual fuel tanks. The fuel-level sensor in the front tank may stick in a low-level position, allowing the rear tank to overfill the front tank.

Consequence

If the front tank overfills, the excess pressure may cause the front tank to expand and contact the driveshaft, possibly resulting in a hole in the tank. The hole will leak fuel, which in the presence of an ignition source, can increase the risk of a fire.

Remedy

GM has notified owners, and dealers will replace the rear-tank fuel-pump module, inspect the front tank and, if necessary, replace the front tank, free of charge. The recall began July 30, 2019. GM's number for this recall is N182204190.

18,574 vehicles affected

Manufacturer: General Motors LLC

SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES

Defect Description

General Motors LLC (GM) is recalling certain 2015-2016 Chevrolet Silverado 2500, 3500, 1500 Crew Cab Special Service, Tahoe Police Pursuit/Special Service, GMC Sierra 2500, and 3500 vehicles. The brake pedal pivot nut may loosen, causing the brake pedal to be loose or inoperative.

Consequence

If the brake pedal becomes loose or inoperative, the driver may be unable to stop the vehicle by using the brake pedal. Additionally, a loose pedal may also interfere with the accelerator pedal. Either condition may increase the risk of a crash.

Remedy

GM will notify owners, and dealers will add adhesive to the nut and reinstall the nut with increased tightness, free of charge. The recall began October 3, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall... Read more

42,280 vehicles affected

Manufacturer: General Motors LLC

AIR BAGS:FRONTAL

Defect Description

General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Subur... Read more

Consequence

A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.

Remedy

GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on August 4, 2017. Owners may contact Buick customer service at 1-800-521-7300, Cadi... Read more

40,683 vehicles affected

Manufacturer: General Motors LLC

AIR BAGS:FRONTAL

Defect Description

General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Poli... Read more

Consequence

A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.

Remedy

GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on October 13, 2016. Owners may contact Buick customer service at 1-800-521-7300, Ca... Read more

3,640,162 vehicles affected

Manufacturer: General Motors LLC

SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES

Defect Description

General Motors LLC (GM) is recalling certain model year 2015-2016 Chevrolet Silverado 1500, 2500, and 3500 heavy duty trucks manufactured October 1, 2013, to February 1, 2016, 2015-2016 Chevrolet Tahoe Police Pursuit Vehicles (PPV) manufactured March 1, 2014, to February 1, 2016, and 2015-2016 GMC S... Read more

Consequence

Remedy

GM will notify owners, and dealers will add adhesive to the brake pedal pivot nut and reinstall with an increased torque, free of charge. The recall began on March 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for ... Read more

430,771 vehicles affected

Manufacturer: General Motors LLC

Complaint Statistics

74 total complaints 5 crashes 1 fires 3 injuries

Top Reported Components

Component	Complaints
STEERING	11
ENGINE	9
SERVICE BRAKES	8
ELECTRICAL SYSTEM	8
FUEL/PROPULSION SYSTEM	8
STRUCTURE:BODY	6
POWER TRAIN	5
UNKNOWN OR OTHER	5
WHEELS	2
ELECTRONIC STABILITY CONTROL (ESC)	2

Incident date: Sep 2, 2026

Leak is causing black mold, creating an unsafe environment inside the vehicle where child is expected and required by law to be buckled right above a black mold infected carpet and behind headrest

Incident date: Sep 2, 2026

Leak is causing black mold, creating an unsafe environment inside the vehicle where child is expected and required by law to be buckled right above a black mold infected carpet and behind headrest

Incident date: Jul 8, 2025

Hello! I have had my 2019 RAM 1500 for 5 years now. I have called RamCare many times trying to get my problems resolved and they just keep saying my truck is not under the recalls. Both problems I have are exactly what the recalls are AND my manufacturing date on my truck shows that they SHOULD be c... Read more

Incident date: Jan 26, 2026

As I was driving I heard a loud slam under my hood and when I checked the clutch for my AC compressor was gone. The AC no longer works and I have no idea where the parts went. When I looked this up it appears to be a common issue.

Incident date: Jun 25, 2025

Vehicle started jerking while accelerating. Acceleration was also extremely slow, especially at lower speeds. Vehicle was also shaking at one point when reaching about 50 mph, but had just driven at over 60mph without shaking. Oil level is good. All temperatures are normal.

Incident date: Jan 18, 2025

The OEM starter ignited a fire under the front end of my vehicle. Upon noticed, I immediately grabbed a fire extinguisher, and I put the fire out. I had my two young boys in the car at the time when it happened and I urged them to get out of the car immediately my young son has a fear from now on on... Read more

Fire

Incident date: Jun 9, 2024

My engine is having to be replaced. It's at 100k miles. Costing me $5k for a replacement that is a used engine with 77k miles and 1 year warranty. I want to file a complaint. Car is still in the shop and I had to get a rental. I am a single mom with two kids. I had to pay all of this out of pocket.

Incident date: Oct 25, 2024

The contact owns a 2015 Ford Taurus. The contact stated while driving at undisclosed speeds, there was an abnormal sound coming from underneath the vehicle. The vehicle was taken to a local independent mechanic for routine maintenance, and it was determined that the rear suspension toe link had fail... Read more

Incident date: Oct 25, 2024

Previous Complaint# 11618337. Additional Information: Engine is full of oil yet Oil Light comes on due excessive crankshaft & connecting rod bearing wear and knocking loud. Yet the recalibrated knock sensor will not pick up the issue and put the vehicle into derate with a code P1326 as it did befo... Read more

Incident date: May 11, 2024

The driver’s side (front left) power seat adjust motor has lost the inside end cap of the worm drive control assembly. Only the outside left rail will move. Subaru will not sell the part to repair, they only will supply the entire lower seat assembly for $1000. .

Incident date: Oct 11, 2023

Engine 2.0 had coolant leak at 71k miles went off extended warranty a month before this was January 2023 we took to ford was informed it need a new engine. On driving it home truck was overheating and turbo charger was glowing red. Had it towed to HCC college auto shop where it sits. Ford motor comp... Read more

Incident date: Oct 11, 2023

when the rear entertainment system screen is down it mostly obstructs the rear view. It is reckless that toyota doesn't require the digital rear view to ensure driver can see out the back of their vehicle. I do not feel safe in my brand new car, and I don't even have the option to add the digital ... Read more

Incident date: Jun 27, 2023

My car, a 2020 Honda CR-V EX 1.5T AWD, was totaled in a fatal accident on a rainy night on an interstate highway. It spun on the highway a couple of turns, hit the highway barrier at all of its corners and sides, caused the airbags to all came out, and eventually deadly stopped in the middle of the ... Read more

Crash 1 injured

Incident date: Mar 26, 2023

The multimedia screen has been stuck in a powering up/loading cycle but would not able to complete the loading cycle, so none of the multimedia functions (radio, DVD Player, Bluetooth, GPS, etc.) would be able to function. This happened to me in early 2023. Over the past months, I have searched si... Read more

Incident date: Mar 4, 2023

At 80000 miles stated doing weird electrical issues windows wouldn’t go up or down then they would auto lock on the doors wouldn’t kick in for miles then it stalled in traffic tried to restart sounds like starter is engaged already there crankshaft position sensor code so we replaced it it was f... Read more

Incident date: Mar 4, 2023

On Friday May 5th, 2023 myson was driving our 2017 Acura MDX in heavy rush hour traffic on Interstate 355 near Homer Glen when suddenly and without warning the transmission failed and caused sudden deacceleration. He drove the car which was going 7 mph and engine revving and starting to clatter to g... Read more

Incident date: Feb 11, 2023

Extreme vibration from the high pressure fuel line due to premature failure of the high pressure fuel pump. Was told that I need to replace everything going to the high pressure fuel pump when I replace the pump because of the risk of fire. Honda is aware of this issue as they have issued a 16-013 s... Read more

Incident date: Oct 8, 2021

Friday October 8th 2021, my truck shut off in the middle of Chesnee SC within 1/4 mile after filling up with diesel fuel at the Hot Spot in Chesnee. I had it towed to Burns Chevrolet in Gaffney SC for analysis. They determine it was the result of contamination in the fuel and that is not a warranty ... Read more

Incident date: Dec 10, 2021

During snow removal the night of December 10, 2021 into the morning of December 11, 2021, vehicle was in reverse traveling approximately 10-20 mph (actual speed at impact is unknown). Upon impact with a tree in the rear of the truck, the airbag system in the vehicle was engaged. The seatbelts locked... Read more

Crash

Incident date: Dec 10, 2021

Crash

Incident date: Dec 10, 2021

Crash

Incident date: Oct 11, 2021

Driving my truck, without a trailer, the "Service Trailer Brakes Soon" fault came on my truck. This is a known problem that GM is aware of with their ITBC system for YEARS & have done selective recalls for. This a hazard to the motoring public. There is no warning when this fault happens while pulli... Read more

Incident date: Oct 11, 2021

Incident date: Jul 2, 2021

SERPENTINE BELT BROKE . I HAVE IT AVAILABLE. RECOMMENDED SERVICE IS 150K MILES OR 10 YEARS . IT BROKE AT 55K AND 5 YEARS. LOST BRAKE AND STEERING ASSIST. ALMOST IMPOSSIBLE TO STOP OR TURN VEHICLE. IT IS A DIESEL AND USES HYDRAULIC ASSIST. DEALER REPLACED BELT COULD NOT DETERMINE CAUSE OF PROBLE... Read more

Incident date: Jul 2, 2021

Incident date: Jul 24, 2017

BRAKES ARE NOT EFFICIENT. THEY NEED ENORMOUS AMOUNT OF PRESSURE TO STOP. OR BRAKE PEDALS MUST BE APPLIED(PUMPED) SEVERAL TIMES TO STOP BETTER WITH LESS PRESSURE.

Crash 1 injured

Incident date: Jan 20, 2020

DRIVERS DOOR LATCH SCREWS HAVE LOOSENED- 1 OF 3 SCREWS MISSING. IF THE OTHER 2 BREAK OR FALL OUT, THE DRIVERS DOOR COULD OPEN UNEXPECTEDLY. THE TRUCK HAS LESS THAN 52,000MILES ON IT.

Incident date: Oct 28, 2019

I BOUGHT THIS TRUCK IN OCTOBER 2019. WHILE OUT ON THE TEST DRIVE, I NOTICED 2 TO 3 INCHES OF FREE PLAY IN THE STEERING WHEEL. I ASKED THEM TO LOOK INTO IT AND THEY FOUND A BOLT IN THE STEERING BOX HAD BACKED OUT ABOUT A HALF INCH ON IT'S OWN. THEY FOUND A TSB FROM GM SAYING TO USE LOCTITE ON THE BOL... Read more

Incident date: Jul 28, 2017

WHILE DRIVING ON THE HIGHWAY, VEHICLE FILLED WITH SMOKE ACCOMPANIED BY A STRONG BURNING ODOR. AT THE SAME TIME THE HVAC BLOWER STOPPED FUNCTIONING AND THE WINDSHIELD FOGGED UP. AFTER STOPPING THE VEHICLE, BURNED WIRES AND MELTED HARNESS CONNECTORS WHERE FOUND AT THE HVAC BLOWER THE HVAC BLOWER MOTO... Read more

Incident date: Jul 28, 2017

Incident date: Jul 18, 2019

EXCESS PLAY AND SLOPPY STEERING. LOOSE AND WORN PITMAN ARM AND IDLER ARM NEEDED REPLACEMENT AT 37,844 MILES. VEHICLE IS LIGHTLY USED AND NOT ABUSED OFF ROAD.

Incident date: Feb 7, 2019

TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V088000 (FUEL SYSTEM, GASOLINE). THE CONTACT CALLED CARL BLACK CHEVROLET BUICK GMC AT (888) 457-2417 (LOCATED AT 1110 ROBERTS BLVD NW, KENNESAW, GA 30144) AND WAS INFORMED THAT THE PA... Read more

Incident date: Feb 20, 2019

SLOPPY LOOSE STEERING, SLACK ADJUSTER STUD LOOSENED 3/8 INCH, 3 TO 4 INCH STEERING PLAY. UNSAFE. LOCTITE FIX DOES NOT LAST. NEW RE-ENGINEERED GEAR BOX RECALL NEEDED.

Incident date: Jan 3, 2019

TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 3500. WHILE DRIVING 10 MPH, THE BRAKE PEDAL WOULD NOT MOVE AND BECAME STUCK WHEN THE CONTACT ATTEMPTED TO STOP THE VEHICLE. THE CONTACT ALSO STATED THAT THE VEHICLE ROLLED AS SHE CONTINUED TO DEPRESS THE BRAKE PEDAL. THE VEHICLE FINALLY CAME TO A STOP ... Read more

Incident date: Dec 7, 2018

TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 3500. THE CONTACT STATED THAT HE DROVE OUT OF TOWN AND, UPON HIS RETURN, HE NOTICED THAT THE TWO REAR RIMS WERE FRACTURED. THE VEHICLE WAS TAKEN TO COUNTRY CHEVROLET (880 S MAIN ST, COLVILLE, WA 99114, (509) 684-8404) WHERE IT WAS DIAGNOSED THAT THE TW... Read more

Incident date: Dec 7, 2018

Incident date: Jul 18, 2018

TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 3500. WHILE DRIVING 65 MPH, THE REDUCED ENGINE POWER MODE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO MEDVED CHEVROLET BUICK GMC (LOCATED AT 1506 S WILCOX ST, CASTLE ROCK, CO 80104, (303) 688-3137) WHERE IT WAS DIAGNOSED THAT THE INDIRECT F... Read more

Incident date: Aug 7, 2018

BOUGHT TRUCK NEW. BOUGHT A BRAND NEW FIFTH WHEEL TRAILER TO TOW. SOMETIMES WHILE TOWING THE TRAILER, THE TRUCK WILL "SHUDDER" WHILE DRIVING AT HIGHWAY SPEED. THIS HAS HAPPENED MAYBE 3 OR 4 TIMES IN THE 2 YEARS THAT I HAVE HAD THE TRUCK AND TRAILER. IT "SHUDDERS" BAD ENOUGH THAT IT HAS NEARLY CAU... Read more

Incident date: Aug 7, 2018

Incident date: Aug 1, 2018

STEERING IS ALWAYS A BIT LOOSE. AT ONLY 70,000 THE ABS AND STABILITRAK WARNINGS CAME ON. TOOK THE VEHICLE TO THE DEALER AND LEARNED THAT THE PITMAN SHAFT IS BACKING ITSELF OUT OF THE STEERING ASSEMBLY. NOT COVERED BY WARRANTY. YET, CHEVY HAS 6 TSBS ON THIS ISSUE (THE LATEST SAYING TO USE SOME LOC... Read more

Incident date: Jul 4, 2018

HELLO I PURCHASED A BRAND NEW 2016 CHEVROLET SILVERADO K3500 LTZ DUALLY FROM (XXXX) IN LAKEVILLE, MN FEB 2017 I HAD APPROXIMATELY 25K MILES ON IT AND I HAD NOTICED THE FRONT TIRES WERE STARTING TO FEATHER AND MAKING A STRANGE NOISE AND THE TREAD STARED TO CHUNK OFF. SO I BROUGHT IT IN TO THE ABOVE D... Read more

Incident date: Apr 5, 2018

TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 3500. WHILE DRIVING 40-45 MPH, THE REDUCED ENGINE SPEED WARNING INDICATOR ILLUMINATED AND THE VEHICLE STALLED. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO HERB EASLEY MOTORS (1125 CENTRAL E FWY, WICHITA FALLS, TX 76306, (940... Read more

Incident date: Apr 5, 2018

Incident date: Feb 1, 2018

AT ALL TIMES, INCLUDING WHILE DRIVING AT HIGHWAY SPEEDS, THE ACCELERATOR PEDAL MAKES A SQUEAKING SOUND WHICH IS NOT ONLY IRRITATION, BUT A SIGN OF SOME SORT OF PROBLEM WITH THE ACCELERATOR PEDAL ITSELF. TOOK IT INTO DEALERSHIP UNDER WARRANTY STILL AND THEY CLAIM THAT THIS DEFECT IS NORMAL SIMPLY BEC... Read more

Incident date: Jul 25, 2016

HEADLIGHT PROJECTION ARE HORRIBLE AND UNSAFE. I DO A LOT OF NIGHT DRIVING ON POORLY LIT AND UNLIT STREETS BOTH IN NEIGHBORHOODS AND IN WIDE OPEN AREAS. DRIVING THROUGH RAIN ON POORLY MARKED ROADS. THESE LIGHTS DO NOT SHINE FAR ENOUGH NOR WIDE ENOUGH. I THOUGHT THERE WERE SAFETY STANDARDS TO MEET, BU... Read more

Incident date: Jan 1, 2017

DRIVING VEHICLE ABS AND SKID WARNING LIGHTS APPEARS, BRAKE SYSTEM WARNING APPEARS ALWAYS LIT WHILE IN TOWING MODE. NONE STOP BEEPING. NO REASON WHY THIS IS HAPPENING. HAD VEHICLE CHECKED BY MULTIPLE CHEVROLET DEALERSHIPS AND THEY HAVE CHANGED SENSORS, TOWING PLUG TWICE, ELECTRICAL REWIRING. BEGAN TO... Read more

Showing 50 of 74 complaints.

NHTSA Safety Ratings, 2016 CHEVROLET SILVERADO 3500

2016 Chevrolet Silverado 3500 PU/EC 4WD

Category	Rating
Rollover Risk	0.0%

Safety Technology

Feature	Status
Electronic Stability Control	Standard
Forward Collision Warning	No
Lane Departure Warning	No

Source: NHTSA 5-Star Safety Ratings Program. Ratings are based on crash tests conducted by the National Highway Traffic Safety Administration.

Technical Service Bulletins, 2016 CHEVROLET SILVERADO 3500

837 manufacturer communications from 554 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

Component	Bulletins
350000 EQUIPMENT	98
060000 ENGINE AND ENGINE COOLING	94
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL	82
110000 ELECTRICAL SYSTEM	79
100000 POWER TRAIN	52
060000 ENGINE (PWS)	33
118000 ELECTRICAL SYSTEM:SOFTWARE	29
200000 WHEELS	28

200000 WHEELS

This service bulletin provides information for dealers/technicians on Tire Radial Force Variation (RFV).

350000 EQUIPMENT

This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.

110000 ELECTRICAL SYSTEM

This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.

350000 EQUIPMENT

This bulletin updates the position of General Motors on refinishing aluminum wheels. GM has determined that wheel refinishing under warranty will no longer be performed.

200000 WHEELS

This bulletin updates the position of General Motors on refinishing aluminum wheels. GM has determined that wheel refinishing under warranty will no longer be performed.

110000 ELECTRICAL SYSTEM

This bulletin provides information for electrical ground repairs using new General Motors replacement fasteners with conductive finish.

118000 ELECTRICAL SYSTEM:SOFTWARE

This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.

350000 EQUIPMENT

This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.

111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY

This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.

110000 ELECTRICAL SYSTEM

This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This service bulletin provides information on submitting quality Photos of Various Vehicle Concerns to the GM Technical Assistance Center (TAC).

060000 ENGINE AND ENGINE COOLING

This technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels shou

350000 EQUIPMENT

This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.

350000 EQUIPMENT

This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This service bulletin provides information on All hazmat parts being returned to the Warranty Parts Center (WPC) must be shipped using Central Transport. Hazardous materials should never be sent by air transportation to the WPC.

980000 UNKNOWN OR OTHER

This warranty administration bulletin provides information regarding the field action courtesy transportation policy.

100000 POWER TRAIN

This Preliminary information communicates to have the dealer contact TAC with the transmission TUN number prior to transmission installation.

100000 POWER TRAIN

This Preliminary information communicates Diagnostic aids for a no start or DTC'S following a transmission replacement

060000 ENGINE AND ENGINE COOLING

This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.

251000 ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC)

This Preliminary Information communication provides information to the technician about vehicles that have an unwanted Stability Activation and/or a Service Stability message on the Driver Information Center. Technician may find a Diagnosti

060000 ENGINE AND ENGINE COOLING

This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations.

070000 FUEL SYSTEM, GASOLINE

This service bulletin provides information on the cold start control system in DI engines to reduce cold start emissions and improve fuel economy.

063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL

This service bulletin provides information on the cold start control system in DI engines to reduce cold start emissions and improve fuel economy.

030000 BRAKES (PWS)

This Preliminary Information communication provides information to the technician about fluid leaking from the brake caliper piston area found during a service of the vehicle. The substance is actually excess assembly grease from the calipe

190000 TIRES

This Preliminary Information communication provides information to the technician that some owners of Heavy Duty Trucks and Utilities may ask if they can lower their tire pressures. Tire pressures being set to the "Tire and Loading Label" w

100000 POWER TRAIN

This Warranty Admin service bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle

060000 ENGINE AND ENGINE COOLING

353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

This Preliminary information communicates to dealers of a known issue with failed map update

070000 FUEL SYSTEM, GASOLINE

This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicles that may have rattle or ticking noise that is louder inside the vehicle than outside. The noise may also sound like a l

160000 STRUCTURE

This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.

100000 POWER TRAIN

This PI bulletin advises the technician on the proper way to install the pistons in an engine.

060000 ENGINE AND ENGINE COOLING

This PI bulletin advises the technician on the proper way to install the pistons in an engine.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This Preliminary Information communication provides information to the technician about vibration complaints that are one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Di

120000 EXTERIOR LIGHTING

This informational bulletin provides information for dealers/technicians on Headlamp, Tail Lamp, License Lamp or Fog/Driving Lamp Damage.

071000 FUEL SYSTEM, GASOLINE:STORAGE

This Preliminary Information communication provides information to the technician about vehicles that may have a bump feel or clunk noise at a stop or on launch. Dealer should communicate to the customer this condition is a normal operating

110000 ELECTRICAL SYSTEM

This preliminary information (PI) provides information om Service Programming System (SPS) Error Codes (E4398, E4399, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491 or E6961).

280000 BACK OVER PREVENTION

This Preliminary Information communication provides information to the technician about vehicles that are found to have a back-up alarm inoperative during the Pre-Delivery Inspection. On trucks equipped with the Back Up Alarm (RPO 8S3), the

110000 ELECTRICAL SYSTEM

110220 ELECTRICAL SYSTEM:HAND HEATER:WIRING HARNESS

This Preliminary information communicates a GM part number for reflective high temperature heat or insulating tape when repairing wiring harnesses.

980000 UNKNOWN OR OTHER

This Preliminary information communicates a GM part number for reflective high temperature heat or insulating tape when repairing wiring harnesses.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.

350000 EQUIPMENT

This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.

060000 ENGINE AND ENGINE COOLING

This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.

110000 ELECTRICAL SYSTEM

This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.

350000 EQUIPMENT

This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.

200000 WHEELS

This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.

100000 POWER TRAIN

This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.

060000 ENGINE AND ENGINE COOLING

This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.

020000 SUSPENSION

This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.

010000 STEERING

This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.

200000 WHEELS

This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only).

350000 EQUIPMENT

This service bulletin provides repair information to correct a customer concern of OnStar Inoperative after Importing Vehicle from Canada to the United States.

110000 ELECTRICAL SYSTEM

This service bulletin provides repair information to correct a customer concern of OnStar Inoperative after Importing Vehicle from Canada to the United States.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This service bulletin provides information on General Motors Dealership Critical Equipment Requirements and Recommendations.

060000 ENGINE AND ENGINE COOLING

This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.

200000 WHEELS

This service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all repairs requiring balance and Road Force measurement.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This Warranty Administration bulletin provides information on the Global Warranty Management (GWM) Warranty Parts Center (WPC) Parts Return Program.

200000 WHEELS

This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only).

190000 TIRES

This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only).

110000 ELECTRICAL SYSTEM

This Preliminary information communicates additional information on how a LIN bus operates and diagnostic tips when working on a LIN bus.

138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have hi

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada Only).

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. and Canada Dealers Only).

350000 EQUIPMENT

This bulletin provides information on Warranty Administration a?? Required Operating Procedures - 8 Points (U.S. Only).

117100 ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER

This informational bulletin provides information for the IPC odometer programming method quick reference guide.

350000 EQUIPMENT

This informational bulletin provides information for the IPC odometer programming method quick reference guide.

110000 ELECTRICAL SYSTEM

This informational bulletin provides information for the IPC odometer programming method quick reference guide.

060000 ENGINE AND ENGINE COOLING

This service bulletin explains the difference in oil filters for gas engines with new oil pump control systems and the possibilities of what may happen using the incorrect filter.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This bulletin provides information on Warranty Administration a?? Required Operating Procedures - 8 Points (U.S. Only).

100000 POWER TRAIN

This Preliminary Information communication provides information to the technician of a complaint of a sag or hesitation when accelerating. The concern is present when coasting at low speeds of less than 15 miles per hour and then aggressive

060000 ENGINE AND ENGINE COOLING

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This Warranty Administration service bulletin provides information for dealers/Service advisors on when and how to submit a Pre-Repair Authorization (PRA).

100000 POWER TRAIN

The service bulletin advises the tech of a normal transmission shift condition and the delay in throttle response when the throttle plate is opened rapidly and advises the customer that it is normal for the delay.

060000 ENGINE AND ENGINE COOLING

This service bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.

030000 BRAKES (PWS)

This technical bulletin provides information and a solution to a condition of Brake Pedal Moves or Self Applies at Full Turns.

350000 EQUIPMENT

This Warranty Administration service bulletin provides information for dealers/Service advisors on when and how to submit a Pre-Repair Authorization (PRA).

350000 EQUIPMENT

This Warranty Administration bulletin provides information on the proper use of the labor operation 0600014.

350000 EQUIPMENT

This service bulletin provides repair information to correct a customer concern of OnStar Inoperative after Importing Vehicle from Canada to the United States.

110000 ELECTRICAL SYSTEM

This service bulletin provides repair information to correct a customer concern of OnStar Inoperative after Importing Vehicle from Canada to the United States.

060000 ENGINE AND ENGINE COOLING

This informational bulletin advised the technician that the engine and related parts will be debited if found that the tech didn't properly prepare the engine block from dirt and debris in bolt holes or if found that the block was damaged b

110000 ELECTRICAL SYSTEM

This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations.

060000 ENGINE AND ENGINE COOLING

This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations.

100000 POWER TRAIN

This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.

060000 ENGINE AND ENGINE COOLING

This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.

020000 SUSPENSION

This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.

010000 STEERING

This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.

350000 EQUIPMENT

This service bulletin provides information on a guide to help reduce repeat visits for the same customer concern.

060000 ENGINE AND ENGINE COOLING

This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.

070000 FUEL SYSTEM, GASOLINE

This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.

110000 ELECTRICAL SYSTEM

This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.

060000 ENGINE AND ENGINE COOLING

This service bulletin explains how to measure for oil consumption and possible reasons for loss of oil.

060000 ENGINE AND ENGINE COOLING

This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.

103000 POWER TRAIN:AUTOMATIC TRANSMISSION

This service bulletin provides information for automatic transmission Oil Cooler Flush and flow test.

100000 POWER TRAIN

This service bulletin provides information for automatic transmission Oil Cooler Flush and flow test.

350000 EQUIPMENT

This service bulletin provides information for dealers/technicians on accessory all-weather floor liners and flat mats warped or misshapen.

150000 SEAT BELTS

This service bulletin provides information on availability for a seat belt extender.

060000 ENGINE AND ENGINE COOLING

This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.

Showing 100 of 837 bulletins.

NHTSA Safety Investigations, CHEVROLET SILVERADO 3500

Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.

PE, Closed , Model Year: 1997

REAR AXLE SEPARATION FROM VEHICLE

THE SINGLE CONSUMER COMPLAINT RECEIVED BY NHTSA REPORTED AN INCIDENT IN WHICH APPLICATION OF THE SERVICE BRAKES OF THE SUBJECT VEHICLE PRECIPITATED AN UNFOREWARNED LOSS OF VEHICLE CONTROL AS THE LEFT REAR AXLE SEPARATED FROM THE VEHICLE.INSPECTION OF THE VEHICLE FOLLOWING THE INCIDENT DISCLOSED THAT... THE LEFT REAR DUAL WHEELS HAD JAMMED INTO THE FENDER WELL AS THE AXLE SEPARATED FROM THE LEFT LEAF SPRING ASSEMBLY.THE NUTS WERE REPORTED MISSING FROM THE TWO U-BOLTS WHICH CLAMP THE REAR AXLE TO THE LEAF SPRINGS.THE INCIDENT OCCURRED ON A VEHICLE WITH A REPORTED ODOMETER READING OF 397 MILES.NO ADDITIONAL CONSUMER COMPLAINTS REGARDING THE ALLEGED DEFECT IN THE SUBJECT VEHICLES WERE RECEIVED BY THIS AGENCY SINCE THIS PE WAS INITIATED.INQUIRY TO THE MANUFACTURER DISCLOSED NO OTHER CONSUMER COMPLAINTS OR FIELD REPORTS OF SIMILAR NATURE, AND THREE WARRANTY CLAIMS WERE IDENTIFIED AS POTENTIALLY RELEVANT.THESE DATA APPLY TO THE 11,499 C/D 30-SERIES VEHICLES SOLD THROUGH MID-FEBRUARY, 1997, FROM THE TOTAL OF 27,385 BUILT AT GM'S FLINT ASSEMBLY PLANT.THE INQUIRY WAS LIMITED TO VEHICLES PRODUCED AT FLINT BECAUSE THE LOW MILEAGE OF THE COMPLAINANT VEHICLE SUGGESTED THAT ASSEMBLY/PRODUCTIION PROCEDURES MIGHT BE A SOURCE OF THE ISSUE.ODI ALSO CONTACTED THE GENERAL SERVICE ADMINISTRATION'S FLEET MANAGEMENT OFFICE AND DISCUSSED THE ISSUE.THEY SENT REQUESTS TO ALL OF THEIR REGIONAL FLEET MANAGERS ACROSS THE UNITED STATES, FOR ANY INFORMATION OR REPORTS OF FAILURES WITHIN THE GSA'S TOTAL FLEET OF SEVERAL HUNDRED TRUCKS. NO INCIDENT REPORTS WERE RECEIVED IN RESPONSE TO THESE INQUIRIES.THE APPLICATION OF PROPER TORQUES ON THE U-BOLT NUTS DURING VEHICLE ASSEMBLY IS ACCOMPLISHED BY AUTOMATED PNEUMATIC TOOLS THAT REQUIRE THE STATION OPERATOR TO ABSERVE AND MARK THE TORQUED ASSEMBLIES ACCORDING TO A COLOR CODE, AND TO NOTE ANY HIGH- OR LOW-TORQUE CONDITIONS ON AN INSPECTION TICKET.STATISTICAL REPORTS FOR THE ASSEMBLY FASTENING SYSTEM ARE PULLED TWICE PER SHIFT AND REVIEWED BY POWER TOOL PERSONNEL TO ENSURE THAT THE TOOL IS BEING USED AND THAT IT IS PERFORMING PROPERLY TO APPLY TORQUES WITHIN SPECIFIED ENGINEERING TOLERANCES.THE SINGLE CONSUMER COMPLAINT REPORTED FAILURE TO HAVE OCCURRED IN DECEMBER 1996. THE THREE WARRANTY CLAIMS WERE FILED IN NOVEMBER 1996, JANUARY 1997 AND FEBRUARY 1997.THIS TYPE OF FAILURE WOULD LIKELY BE DETECTED AND REPORTED VERY EARLY IN THE SERVICE LIFE OF THE VEHICLE, SO IT IS ALSO LIKELY THAT THE AFFECTED VEHICLES WERE PRODUCED OVER A PERIOD OF SEVERAL WEEKS AS OPPOSED TO A SINGLE PRODUCTION SHIFT, THE LATTER OF WHICH MIGHT INDICATE AN ASSEMBLY TOOL CALIBRATION OF OPERATOR PROBLEM DURING A SPECIFIC PERIOD OF TIME.THE SPREAD OF THE WARRANTY CLAIMS OVER SEVERAL WEEKS, TOGETHER WITH THE SINGLE INCIDENT REPORT, SUGGESTS THAT THESE INCIDENTS WERE OF A RANDOM NATURE, AS OPPOSED TO BEING INDICATORS OF A SYSTEMATIC ERROR IN THE PRODUCTION EQUIPMENT, THE ASSEMBLY PROCESS, OR THE QUALITY CONTROL MEASURES TAKEN.A SAFETY DEFECT TREND HAS NOT BEEN IDENTIFIED, AND THIS PE HAS BEEN CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.Read more

CHEVROLET SILVERADO 3500 - All Years Overview

Complete safety history for the CHEVROLET SILVERADO 3500 across all model years (1997, 2026).

104 Total Recalls

1,459 Total Complaints

1 Investigations

79 Reported Crashes

24 Reported Fires

4 Reported Deaths

CHEVROLET SILVERADO 3500 - Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year	Recalls	Complaints
2026	3	5	View
2025	1	19	View
2024	3	75	View
2023	1	21	View
2022	3	35	View
2021	5	56	View
2020	8	53	View
2019	7	34	View
2018	6	28	View
2017	6	14	View
2016 (current)	6	74
2015	7	78	View
2014	3	10	View
2013	4	36	View
2012	4	31	View
2011	5	42	View
2010	5	4	View
2009	6	10	View
2008	4	36	View
2007	5	42	View
2006	0	61	View
2005	1	60	View
2004	1	46	View
2003	1	60	View
2002	2	64	View
2001	2	97	View
2000	2	114	View
1999	1	73	View
1998	1	100	View
1997	1	78	View
1996	0	2	View
1994	0	1	View

Other CHEVROLET Models

Model	Recalls	Complaints
SUBURBAN	246	10,458	View
TAHOE	240	12,622	View
MALIBU	216	29,080	View
SILVERADO 1500	200	22,534	View
CORVETTE	187	6,308	View
CAMARO	179	4,298	View
SILVERADO	159	10,964	View
EXPRESS	151	838	View

Vehicle Safety

Consumer Safety

Infrastructure

Public Health

2016 CHEVROLET SILVERADO 3500

Complaint Statistics

Top Reported Components

NHTSA Safety Ratings, 2016 CHEVROLET SILVERADO 3500

Safety Technology

Technical Service Bulletins, 2016 CHEVROLET SILVERADO 3500

Most Affected Components

NHTSA Safety Investigations, CHEVROLET SILVERADO 3500

CHEVROLET SILVERADO 3500 - All Years Overview

CHEVROLET SILVERADO 3500 - Year by Year

Other CHEVROLET Models