NHTSA Campaign 24V797000
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARE
Issued by General Motors, LLC · Reported Oct 24, 2024 · 463,295 vehicles affected
What's wrong
General Motors, LLC (GM) is recalling certain 2020-2022 Chevrolet Silverado 1500, 2500, 3500, GMC Sierra 1500, 2500, 3500, 2021 Cadillac Escalade, Escalade ESV, Chevrolet Tahoe, Suburban, GMC Yukon, and Yukon XL vehicles equipped with diesel engines. The transmission control valve may fail and cause the rear wheels to lock-up.
Consequence
Rear wheel lock-up can increase the risk of a crash.
Remedy
Dealers will install new transmission control module software, free of charge. GM will provide a special coverage program to cover the repair of transmissions that are identified by the remedy software as containing a defective control valve. Owner notification letters were mailed December 12, 2024. Owners may contact GM customer service at 1-888-988-7267, Cadillac customer service at 1-800-458-8006, GMC customer service at GMC 1-800-462-8782 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N242454440.
Vehicles affected by this recall
| Make | Model | Year | Units |
|---|---|---|---|
| CADILLAC | ESCALADE | 2021 | 463,295 |
| CADILLAC | ESCALADE ESV | 2021 | 463,295 |
| CHEVROLET | SILVERADO 1500 | 2020 | 463,295 |
| CHEVROLET | SILVERADO 1500 | 2021 | 463,295 |
| CHEVROLET | SILVERADO 1500 | 2022 | 463,295 |
| CHEVROLET | SILVERADO 2500 | 2020 | 463,295 |
| CHEVROLET | SILVERADO 2500 | 2021 | 463,295 |
| CHEVROLET | SILVERADO 2500 | 2022 | 463,295 |
| CHEVROLET | SILVERADO 3500 | 2020 | 463,295 |
| CHEVROLET | SILVERADO 3500 | 2021 | 463,295 |
| CHEVROLET | SILVERADO 3500 | 2022 | 463,295 |
| CHEVROLET | SUBURBAN | 2021 | 463,295 |
| CHEVROLET | TAHOE | 2021 | 463,295 |
| GMC | SIERRA 1500 | 2020 | 463,295 |
| GMC | SIERRA 1500 | 2021 | 463,295 |
| GMC | SIERRA 1500 | 2022 | 463,295 |
| GMC | SIERRA 2500 | 2020 | 463,295 |
| GMC | SIERRA 2500 | 2021 | 463,295 |
| GMC | SIERRA 2500 | 2022 | 463,295 |
| GMC | SIERRA 3500 | 2020 | 463,295 |
| GMC | SIERRA 3500 | 2021 | 463,295 |
| GMC | SIERRA 3500 | 2022 | 463,295 |
| GMC | YUKON | 2021 | 463,295 |
| GMC | YUKON XL | 2021 | 463,295 |
Source: NHTSA Campaign 24V797000 on nhtsa.gov. To check the current repair status for a specific vehicle, use our free VIN decoder.