2017 CHEVROLET SILVERADO 3500

6 recalls, 14 complaints - 1,092 TSBs

FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY

Defect Description

General Motors, LLC (GM) is recalling certain 2017-2019 Chevrolet Silverado 2500, 3500, and GMC Sierra 2500, 3500 vehicles equipped with a dual fuel tank option. The rear fuel tank may collapse and prevent the fuel pump from transferring fuel to the front tank, resulting in an engine stall.

Consequence

An engine stall increases the risk of a crash.

Remedy

Dealers will inspect the fuel tank and fuel pump module, replacing them as necessary. Dealers will also add a vent hose to the rear tank assembly. Repairs will be performed free of charge. An interim owner notification letter informing owners of the safety risk was mailed on March 15, 2023. Owne... Read more

22,132 vehicles affected

Manufacturer: General Motors, LLC

EQUIPMENT:ELECTRICAL:ENGINE BLOCK HEATER

Defect Description

General Motors, LLC (GM) is recalling certain 2017-2019 Chevrolet Silverado 2500, 3500 and 2017-2019 GMC Sierra 2500 and 3500 vehicles equipped with a Duramax diesel 6.6 liter engine and an optional engine-block heater cord. An electrical short-circuit may occur in the engine-block heater cable or ... Read more

Consequence

An electrical short-circuit can increase the risk of a fire.

Remedy

Dealers will replace engine block heaters and heater cords. Vehicles that have this feature disabled as a remedy to the safety condition will be contacted and offered replacement block heaters and heater cords under a separate customer satisfaction program, free of charge. GM will provide free repl... Read more

338,020 vehicles affected

Manufacturer: General Motors, LLC

ENGINE

Defect Description

General Motors LLC (GM) is recalling certain 2019 Chevrolet Silverado 4500, 5500 and 6500 vehicles and 2017-2019 Chevrolet Silverado 2500 and 3500 vehicles and GMC Sierra 2500 and 3500 vehicles equipped with Duramax 6.6 liter diesel engines and an optional engine-block heater. The engine block heat... Read more

Consequence

A short-circuit may damage the engine components and increase the risk of fire.

Remedy

GM will contact owners, dealers will replace the engine block heater, free of charge. Additionally, in Chevrolet Silverado 2500 and 3500 vehicles, dealers will install a new rerouted heater cord. The recall began December 11, 2019. Owners may contact GM customer service at 1-586-596-1733. GM's n... Read more

318,374 vehicles affected

Manufacturer: General Motors LLC

FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY

Defect Description

General Motors, LLC (GM) is recalling certain 2016-2018 GMC Sierra 3500 and Chevrolet Silverado 3500 trucks equipped with gasoline engines and dual fuel tanks. The fuel-level sensor in the front tank may stick in a low-level position, allowing the rear tank to overfill the front tank.

Consequence

If the front tank overfills, the excess pressure may cause the front tank to expand and contact the driveshaft, possibly resulting in a hole in the tank. The hole will leak fuel, which in the presence of an ignition source, can increase the risk of a fire.

Remedy

GM has notified owners, and dealers will replace the rear-tank fuel-pump module, inspect the front tank and, if necessary, replace the front tank, free of charge. The recall began July 30, 2019. GM's number for this recall is N182204190.

18,574 vehicles affected

Manufacturer: General Motors LLC

SEAT BELTS:FRONT:RETRACTOR

Defect Description

General Motors (GM) is recalling certain 2017-2018 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 trucks. The front seat belt retractor assemblies were built with the incorrect torsion bar. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety... Read more

Consequence

The seat belt retractors may not perform as intended during a crash, increasing the risk of injury.

Remedy

GM will notify owners, and dealers will replace both front seat belt retractor assemblies, free of charge. The recall began March 24, 2021. Owners may contact GMC customer service at 1-888-988-7267 or Chevrolet customer service at 1-800-222-1020. GM's numbers for this recall are 17368, 17375, and... Read more

38,048 vehicles affected

Manufacturer: General Motors LLC

AIR BAGS:FRONTAL

Defect Description

General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Poli... Read more

Consequence

A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.

Remedy

GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on October 13, 2016. Owners may contact Buick customer service at 1-800-521-7300, Ca... Read more

3,640,162 vehicles affected

Manufacturer: General Motors LLC

Complaint Statistics

14 total complaints

Top Reported Components

Component	Complaints
FUEL/PROPULSION SYSTEM	3
ENGINE	2
UNKNOWN OR OTHER	2
EXTERIOR LIGHTING	1
POWER TRAIN	1
TIRES	1
EQUIPMENT	1
EQUIPMENT:ELECTRICAL:ENGINE BLOCK HEATER	1
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING	1
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS	1

Incident date: Nov 18, 2021

My Kia 2019 soul has been giving me several problems with the engine jerking and the light coming on and then goes off and then come on I had it diagnosed several times even when I first got it and they said it was nothing wrong but I can tell it was something wrong it just like revs up or jerk or h... Read more

Incident date: Nov 23, 2024

Reduce spreed unknown if related to fuel pressure regulator since repaired twice told could be to service bulletin. Warning lights keeps appearing while driving at a speed of 40 to 50 mph.

Incident date: Nov 23, 2024

Reduce spreed unknown if related to fuel pressure regulator since repaired twice told could be to service bulletin. Warning lights keeps appearing while driving at a speed of 40 to 50 mph.

Incident date: Jul 1, 2022

The contact owns a 2017 Chevrolet Silverado 3500. The contact stated that the vehicle was unable to start. The contact replaced the battery and starter; however, the failure recurred. Upon inspection, the contact noticed that the fuse panel had melted. The vehicle was towed to the dealer where it wa... Read more

Incident date: Apr 18, 2022

The touchscreen malfunctions intermittently. My vehicle currently has 36,687 miles and this problem has persisted for a while and is getting worse. It has been to the dealer several times and has been reprogrammed. The dealer now is telling me they don’t know what to do. The problem is the touchsc... Read more

Incident date: Jan 20, 2022

Since the purchase of the truck the vehicle does emergency breaking at different times from what seems to be faults sensor input. #1 on freeway onramp specialty circular 2 lane, if on the inside lane the truck will alarm and drop the throttle out. This also happens some time at the 3/4 point of the... Read more

Incident date: Dec 28, 2021

The contact owns a 2017 Chevrolet Silverado 3500. The contact received a recall notification for NHTSA Campaign Number: 21V496000 (Equipment) however, the dealer informed the contact that the parts for the recall repair were not yet available. The contact stated that the manufacturer had exceeded a ... Read more

Incident date: Aug 1, 2021

The contact owns a 2017 Chevrolet Silverado 3500. The contact received notification of NHTSA Campaign Number: 21V496000 (Equipment) however, the part to do the recall repair was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. Th... Read more

Incident date: May 1, 2019

TL* THE CONTACT OWNS A 2017 CHEVROLET SILVERADO 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V328000 (ENGINE). THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. RUSSELL BARNETT CHEVROLET GMC (LOCATED AT1981 COWAN HWY, WINCHESTER, TN 37398, (931) 967-4513) STATED THAT THE PART WA... Read more

Incident date: Feb 7, 2019

TL* THE CONTACT OWNS A 2017 CHEVROLET SILVERADO 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V088000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED THE MANUFACTURER AND THEY DISCONNECTED THE CA... Read more

Incident date: Feb 7, 2019

RECALL WAS ANNOUNCED FEB 7, 2019 MY COMPLAINT IS WHY IS IT TAKING SO LONG TO OBTAIN PARTS AND GET THE VEHICLE REPIRED IT HAS BEEN THREE MONTHS

Incident date: Nov 15, 2018

TL* THE CONTACT OWNS A 2017 CHEVROLET SILVERADO 3500 EQUIPPED WITH GOODYEAR WRANGLER SR-A TIRES, SIZE: 275/55/R20. WHILE DRIVING 50 MPH ON A MOUNTAINOUS ROAD, THE FRONT PASSENGER SIDE TIRE BLEW OUT. THE CONTACT CHANGED THE TIRE WITH A SPARE AND INTENDED TO REPLACE THE REMAINING TIRES WITH ANOTHER BR... Read more

Incident date: Jul 21, 2018

THE RETURN LINE FROM THE TRANSMISSION COOLER IS RUBBING ON THE BUMPER MOUNT BRACKET. MY VEHICLE HAS JUST OVER 9000 MILES ON IT AND THE COVER AROUND THE LINE IS ALREADY WORN THROUGH. THE WAY THE LINE IS MOUNTED OFFERS NO FLEXIBILITY TO PUSH IT AWAY FROM THE BUMPER BRACKET. THIS WILL EVENTUALLY LEAD T... Read more

Incident date: Sep 1, 2017

THE MYLINK BACKUP CAMERA DOES NOT ALLOW DIMMING AT NIGHT WHEN BACKING THE VEHICLE CAUSING THE MYLINK BACKUP CAMERA SCREEN IN THE DASH TO GO FULL BRIGHTNESS, THUS BLINDING THE DRIVER FROM SEEING THE PASSENGER MIRROR. THIS IS A SAFETY HAZARD THAT CAN CAUSE AN ACCIDENT WHEN BACKING THE VEHICLE AT NIGH... Read more

NHTSA Safety Ratings, 2017 CHEVROLET SILVERADO 3500

2017 Chevrolet Silverado 3500 PU/RC 4WD

Category	Rating
Rollover Risk	0.0%

Safety Technology

Feature	Status
Electronic Stability Control	Standard
Forward Collision Warning	No
Lane Departure Warning	No

Source: NHTSA 5-Star Safety Ratings Program. Ratings are based on crash tests conducted by the National Highway Traffic Safety Administration.

Technical Service Bulletins, 2017 CHEVROLET SILVERADO 3500

1,092 manufacturer communications from 689 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

Component	Bulletins
350000 EQUIPMENT	181
060000 ENGINE AND ENGINE COOLING	112
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL	108
110000 ELECTRICAL SYSTEM	94
100000 POWER TRAIN	56
060000 ENGINE (PWS)	49
356000 EQUIPMENT ADAPTIVE/MOBILITY	45
200000 WHEELS	35

060000 ENGINE AND ENGINE COOLING

The informational bulletin advises the tech to use the glow plug bore cleaner to reduce the chance of soot building up on the glow plug causing a premature failure.

200000 WHEELS

This service bulletin provides information for dealers/technicians on Tire Radial Force Variation (RFV).

350000 EQUIPMENT

This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.

110000 ELECTRICAL SYSTEM

This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.

350000 EQUIPMENT

This bulletin updates the position of General Motors on refinishing aluminum wheels. GM has determined that wheel refinishing under warranty will no longer be performed.

200000 WHEELS

This bulletin updates the position of General Motors on refinishing aluminum wheels. GM has determined that wheel refinishing under warranty will no longer be performed.

110000 ELECTRICAL SYSTEM

This bulletin provides information for electrical ground repairs using new General Motors replacement fasteners with conductive finish.

118000 ELECTRICAL SYSTEM:SOFTWARE

This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.

350000 EQUIPMENT

This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.

111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY

This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.

110000 ELECTRICAL SYSTEM

This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This service bulletin provides information on submitting quality Photos of Various Vehicle Concerns to the GM Technical Assistance Center (TAC).

060000 ENGINE AND ENGINE COOLING

This technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels shou

350000 EQUIPMENT

This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.

350000 EQUIPMENT

This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This service bulletin provides information on All hazmat parts being returned to the Warranty Parts Center (WPC) must be shipped using Central Transport. Hazardous materials should never be sent by air transportation to the WPC.

980000 UNKNOWN OR OTHER

This warranty administration bulletin provides information regarding the field action courtesy transportation policy.

100000 POWER TRAIN

This Preliminary information communicates to have the dealer contact TAC with the transmission TUN number prior to transmission installation.

100000 POWER TRAIN

This Preliminary information communicates Diagnostic aids for a no start or DTC'S following a transmission replacement

060000 ENGINE AND ENGINE COOLING

This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.

260000 FORWARD COLLISION AVOIDANCE

This Preliminary information communicates a "Forward Collision System Reduced" message displayed on the DIC when the Forward Automatic Braking has been set to the "Alert" setting. This is normal when the FAB has been set to "Alert".

251000 ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC)

This Preliminary Information communication provides information to the technician about vehicles that have an unwanted Stability Activation and/or a Service Stability message on the Driver Information Center. Technician may find a Diagnosti

060000 ENGINE AND ENGINE COOLING

This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations.

070000 FUEL SYSTEM, GASOLINE

This service bulletin provides information on the cold start control system in DI engines to reduce cold start emissions and improve fuel economy.

063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL

This service bulletin provides information on the cold start control system in DI engines to reduce cold start emissions and improve fuel economy.

030000 BRAKES (PWS)

This Preliminary Information communication provides information to the technician about fluid leaking from the brake caliper piston area found during a service of the vehicle. The substance is actually excess assembly grease from the calipe

190000 TIRES

This Preliminary Information communication provides information to the technician that some owners of Heavy Duty Trucks and Utilities may ask if they can lower their tire pressures. Tire pressures being set to the "Tire and Loading Label" w

100000 POWER TRAIN

This Warranty Admin service bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle

060000 ENGINE AND ENGINE COOLING

353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

This Preliminary information communicates to dealers of a known issue with failed map update

070000 FUEL SYSTEM, GASOLINE

This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicles that may have rattle or ticking noise that is louder inside the vehicle than outside. The noise may also sound like a l

160000 STRUCTURE

This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.

100000 POWER TRAIN

This PI bulletin advises the technician on the proper way to install the pistons in an engine.

060000 ENGINE AND ENGINE COOLING

This PI bulletin advises the technician on the proper way to install the pistons in an engine.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This Preliminary Information communication provides information to the technician about vibration complaints that are one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Di

120000 EXTERIOR LIGHTING

This informational bulletin provides information for dealers/technicians on Headlamp, Tail Lamp, License Lamp or Fog/Driving Lamp Damage.

071000 FUEL SYSTEM, GASOLINE:STORAGE

This Preliminary Information communication provides information to the technician about vehicles that may have a bump feel or clunk noise at a stop or on launch. Dealer should communicate to the customer this condition is a normal operating

110000 ELECTRICAL SYSTEM

This preliminary information (PI) provides information om Service Programming System (SPS) Error Codes (E4398, E4399, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491 or E6961).

280000 BACK OVER PREVENTION

This Preliminary Information communication provides information to the technician about vehicles that are found to have a back-up alarm inoperative during the Pre-Delivery Inspection. On trucks equipped with the Back Up Alarm (RPO 8S3), the

110000 ELECTRICAL SYSTEM

110220 ELECTRICAL SYSTEM:HAND HEATER:WIRING HARNESS

This Preliminary information communicates a GM part number for reflective high temperature heat or insulating tape when repairing wiring harnesses.

980000 UNKNOWN OR OTHER

This Preliminary information communicates a GM part number for reflective high temperature heat or insulating tape when repairing wiring harnesses.

350000 EQUIPMENT

This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.

350000 EQUIPMENT

This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.

110000 ELECTRICAL SYSTEM

This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.

060000 ENGINE AND ENGINE COOLING

This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.

200000 WHEELS

This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.

020000 SUSPENSION

This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.

060000 ENGINE AND ENGINE COOLING

This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.

100000 POWER TRAIN

This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.

010000 STEERING

This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.

200000 WHEELS

This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only).

110000 ELECTRICAL SYSTEM

This service bulletin provides repair information to correct a customer concern of OnStar Inoperative after Importing Vehicle from Canada to the United States.

350000 EQUIPMENT

This service bulletin provides repair information to correct a customer concern of OnStar Inoperative after Importing Vehicle from Canada to the United States.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This service bulletin provides information on General Motors Dealership Critical Equipment Requirements and Recommendations.

060000 ENGINE AND ENGINE COOLING

This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.

200000 WHEELS

This service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all repairs requiring balance and Road Force measurement.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This Warranty Administration bulletin provides information on the Global Warranty Management (GWM) Warranty Parts Center (WPC) Parts Return Program.

200000 WHEELS

This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only).

190000 TIRES

This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only).

110000 ELECTRICAL SYSTEM

This Preliminary information communicates additional information on how a LIN bus operates and diagnostic tips when working on a LIN bus.

138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have hi

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada Only).

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. and Canada Dealers Only).

117100 ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER

This informational bulletin provides information for the IPC odometer programming method quick reference guide.

350000 EQUIPMENT

This informational bulletin provides information for the IPC odometer programming method quick reference guide.

110000 ELECTRICAL SYSTEM

This informational bulletin provides information for the IPC odometer programming method quick reference guide.

350000 EQUIPMENT

This bulletin provides information on Warranty Administration a?? Required Operating Procedures - 8 Points (U.S. Only).

060000 ENGINE AND ENGINE COOLING

This service bulletin explains the difference in oil filters for gas engines with new oil pump control systems and the possibilities of what may happen using the incorrect filter.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This bulletin provides information on Warranty Administration a?? Required Operating Procedures - 8 Points (U.S. Only).

100000 POWER TRAIN

This Preliminary Information communication provides information to the technician of a complaint of a sag or hesitation when accelerating. The concern is present when coasting at low speeds of less than 15 miles per hour and then aggressive

060000 ENGINE AND ENGINE COOLING

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This Warranty Administration service bulletin provides information for dealers/Service advisors on when and how to submit a Pre-Repair Authorization (PRA).

060000 ENGINE AND ENGINE COOLING

The service bulletin advises the tech of a normal transmission shift condition and the delay in throttle response when the throttle plate is opened rapidly and advises the customer that it is normal for the delay.

100000 POWER TRAIN

060000 ENGINE AND ENGINE COOLING

This service bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.

030000 BRAKES (PWS)

This technical bulletin provides information and a solution to a condition of Brake Pedal Moves or Self Applies at Full Turns.

350000 EQUIPMENT

This Warranty Administration service bulletin provides information for dealers/Service advisors on when and how to submit a Pre-Repair Authorization (PRA).

350000 EQUIPMENT

This Warranty Administration bulletin provides information on the proper use of the labor operation 0600014.

110000 ELECTRICAL SYSTEM

This service bulletin provides repair information to correct a customer concern of OnStar Inoperative after Importing Vehicle from Canada to the United States.

350000 EQUIPMENT

This service bulletin provides repair information to correct a customer concern of OnStar Inoperative after Importing Vehicle from Canada to the United States.

060000 ENGINE AND ENGINE COOLING

This informational bulletin advised the technician that the engine and related parts will be debited if found that the tech didn't properly prepare the engine block from dirt and debris in bolt holes or if found that the block was damaged b

110000 ELECTRICAL SYSTEM

This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations.

060000 ENGINE AND ENGINE COOLING

This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations.

100000 POWER TRAIN

This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.

060000 ENGINE AND ENGINE COOLING

This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.

020000 SUSPENSION

This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.

010000 STEERING

This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.

110000 ELECTRICAL SYSTEM

This service bulletin provides service information for customer concerns of an in-tank fuel pump whining noise, engine hard to start and/or stalls and Malfunction Indicator Lamp (MIL) is illuminated that may be caused by gelling of fuel in

060000 ENGINE AND ENGINE COOLING

This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.

070000 FUEL SYSTEM, GASOLINE

This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.

080000 FUEL SYSTEM, DIESEL

350000 EQUIPMENT

This service bulletin provides information on a guide to help reduce repeat visits for the same customer concern.

080000 FUEL SYSTEM, DIESEL

This service bulletin provides information on availability of Diesel Fuel additives.

060000 ENGINE AND ENGINE COOLING

This service bulletin explains how to measure for oil consumption and possible reasons for loss of oil.

110000 ELECTRICAL SYSTEM

This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.

060000 ENGINE AND ENGINE COOLING

This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.

Showing 100 of 1,092 bulletins.

NHTSA Safety Investigations, CHEVROLET SILVERADO 3500

Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.

PE, Closed , Model Year: 1997

REAR AXLE SEPARATION FROM VEHICLE

THE SINGLE CONSUMER COMPLAINT RECEIVED BY NHTSA REPORTED AN INCIDENT IN WHICH APPLICATION OF THE SERVICE BRAKES OF THE SUBJECT VEHICLE PRECIPITATED AN UNFOREWARNED LOSS OF VEHICLE CONTROL AS THE LEFT REAR AXLE SEPARATED FROM THE VEHICLE.INSPECTION OF THE VEHICLE FOLLOWING THE INCIDENT DISCLOSED THAT... THE LEFT REAR DUAL WHEELS HAD JAMMED INTO THE FENDER WELL AS THE AXLE SEPARATED FROM THE LEFT LEAF SPRING ASSEMBLY.THE NUTS WERE REPORTED MISSING FROM THE TWO U-BOLTS WHICH CLAMP THE REAR AXLE TO THE LEAF SPRINGS.THE INCIDENT OCCURRED ON A VEHICLE WITH A REPORTED ODOMETER READING OF 397 MILES.NO ADDITIONAL CONSUMER COMPLAINTS REGARDING THE ALLEGED DEFECT IN THE SUBJECT VEHICLES WERE RECEIVED BY THIS AGENCY SINCE THIS PE WAS INITIATED.INQUIRY TO THE MANUFACTURER DISCLOSED NO OTHER CONSUMER COMPLAINTS OR FIELD REPORTS OF SIMILAR NATURE, AND THREE WARRANTY CLAIMS WERE IDENTIFIED AS POTENTIALLY RELEVANT.THESE DATA APPLY TO THE 11,499 C/D 30-SERIES VEHICLES SOLD THROUGH MID-FEBRUARY, 1997, FROM THE TOTAL OF 27,385 BUILT AT GM'S FLINT ASSEMBLY PLANT.THE INQUIRY WAS LIMITED TO VEHICLES PRODUCED AT FLINT BECAUSE THE LOW MILEAGE OF THE COMPLAINANT VEHICLE SUGGESTED THAT ASSEMBLY/PRODUCTIION PROCEDURES MIGHT BE A SOURCE OF THE ISSUE.ODI ALSO CONTACTED THE GENERAL SERVICE ADMINISTRATION'S FLEET MANAGEMENT OFFICE AND DISCUSSED THE ISSUE.THEY SENT REQUESTS TO ALL OF THEIR REGIONAL FLEET MANAGERS ACROSS THE UNITED STATES, FOR ANY INFORMATION OR REPORTS OF FAILURES WITHIN THE GSA'S TOTAL FLEET OF SEVERAL HUNDRED TRUCKS. NO INCIDENT REPORTS WERE RECEIVED IN RESPONSE TO THESE INQUIRIES.THE APPLICATION OF PROPER TORQUES ON THE U-BOLT NUTS DURING VEHICLE ASSEMBLY IS ACCOMPLISHED BY AUTOMATED PNEUMATIC TOOLS THAT REQUIRE THE STATION OPERATOR TO ABSERVE AND MARK THE TORQUED ASSEMBLIES ACCORDING TO A COLOR CODE, AND TO NOTE ANY HIGH- OR LOW-TORQUE CONDITIONS ON AN INSPECTION TICKET.STATISTICAL REPORTS FOR THE ASSEMBLY FASTENING SYSTEM ARE PULLED TWICE PER SHIFT AND REVIEWED BY POWER TOOL PERSONNEL TO ENSURE THAT THE TOOL IS BEING USED AND THAT IT IS PERFORMING PROPERLY TO APPLY TORQUES WITHIN SPECIFIED ENGINEERING TOLERANCES.THE SINGLE CONSUMER COMPLAINT REPORTED FAILURE TO HAVE OCCURRED IN DECEMBER 1996. THE THREE WARRANTY CLAIMS WERE FILED IN NOVEMBER 1996, JANUARY 1997 AND FEBRUARY 1997.THIS TYPE OF FAILURE WOULD LIKELY BE DETECTED AND REPORTED VERY EARLY IN THE SERVICE LIFE OF THE VEHICLE, SO IT IS ALSO LIKELY THAT THE AFFECTED VEHICLES WERE PRODUCED OVER A PERIOD OF SEVERAL WEEKS AS OPPOSED TO A SINGLE PRODUCTION SHIFT, THE LATTER OF WHICH MIGHT INDICATE AN ASSEMBLY TOOL CALIBRATION OF OPERATOR PROBLEM DURING A SPECIFIC PERIOD OF TIME.THE SPREAD OF THE WARRANTY CLAIMS OVER SEVERAL WEEKS, TOGETHER WITH THE SINGLE INCIDENT REPORT, SUGGESTS THAT THESE INCIDENTS WERE OF A RANDOM NATURE, AS OPPOSED TO BEING INDICATORS OF A SYSTEMATIC ERROR IN THE PRODUCTION EQUIPMENT, THE ASSEMBLY PROCESS, OR THE QUALITY CONTROL MEASURES TAKEN.A SAFETY DEFECT TREND HAS NOT BEEN IDENTIFIED, AND THIS PE HAS BEEN CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.Read more

CHEVROLET SILVERADO 3500 - All Years Overview

Complete safety history for the CHEVROLET SILVERADO 3500 across all model years (1997, 2026).

104 Total Recalls

1,459 Total Complaints

1 Investigations

79 Reported Crashes

24 Reported Fires

4 Reported Deaths

CHEVROLET SILVERADO 3500 - Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year	Recalls	Complaints
2026	3	5	View
2025	1	19	View
2024	3	75	View
2023	1	21	View
2022	3	35	View
2021	5	56	View
2020	8	53	View
2019	7	34	View
2018	6	28	View
2017 (current)	6	14
2016	6	74	View
2015	7	78	View
2014	3	10	View
2013	4	36	View
2012	4	31	View
2011	5	42	View
2010	5	4	View
2009	6	10	View
2008	4	36	View
2007	5	42	View
2006	0	61	View
2005	1	60	View
2004	1	46	View
2003	1	60	View
2002	2	64	View
2001	2	97	View
2000	2	114	View
1999	1	73	View
1998	1	100	View
1997	1	78	View
1996	0	2	View
1994	0	1	View

Other CHEVROLET Models

Model	Recalls	Complaints
SUBURBAN	246	10,458	View
TAHOE	240	12,622	View
MALIBU	216	29,080	View
SILVERADO 1500	200	22,534	View
CORVETTE	187	6,308	View
CAMARO	179	4,298	View
SILVERADO	159	10,964	View
EXPRESS	151	838	View

Vehicle Safety

Consumer Safety

Infrastructure

Public Health

2017 CHEVROLET SILVERADO 3500

Complaint Statistics

Top Reported Components

NHTSA Safety Ratings, 2017 CHEVROLET SILVERADO 3500

Safety Technology

Technical Service Bulletins, 2017 CHEVROLET SILVERADO 3500

Most Affected Components

NHTSA Safety Investigations, CHEVROLET SILVERADO 3500

CHEVROLET SILVERADO 3500 - All Years Overview

CHEVROLET SILVERADO 3500 - Year by Year

Other CHEVROLET Models