2013 CHEVROLET SILVERADO 3500

8 recalls — 36 complaints

21V054000 Feb 5, 2021
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
General Motors, LLC (GM) is recalling certain 2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP, and VI or "Zone A." Additionally GM is recalling certain 2011-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, Yukon XL and 2011-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AZ, AR, DE, DC, IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV or "Zone B." Additionally, GM is recalling certain 2010-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL and 2010-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Remedy: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 25, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed to 40 VIN owners on May 11, 2021. A second owner notification letter was mailed to all other owners on January 24, 2022. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328800.
1,778,128 vehicles affected
21V054000 Feb 5, 2021
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
General Motors, LLC (GM) is recalling certain 2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP, and VI or "Zone A." Additionally GM is recalling certain 2011-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, Yukon XL and 2011-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AZ, AR, DE, DC, IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV or "Zone B." Additionally, GM is recalling certain 2010-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL and 2010-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Remedy: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 25, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed to 40 VIN owners on May 11, 2021. A second owner notification letter was mailed to all other owners on January 24, 2022. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328800.
1,778,128 vehicles affected
21V054000 Feb 5, 2021
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
General Motors, LLC (GM) is recalling certain 2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP, and VI or "Zone A." Additionally GM is recalling certain 2011-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, Yukon XL and 2011-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AZ, AR, DE, DC, IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV or "Zone B." Additionally, GM is recalling certain 2010-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL and 2010-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Remedy: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 25, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed to 40 VIN owners on May 11, 2021. A second owner notification letter was mailed to all other owners on January 24, 2022. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328800.
1,778,128 vehicles affected
21V053000 Feb 5, 2021
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
General Motors, LLC (GM) is recalling certain 2013 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, GM is recalling certain 2010 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Additionally, GM is recalling certain 2009 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C."
Remedy: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 24, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on May 11, 2021. Owners may contact Cadillac customer service at 1-800-458-8006; Chevrolet customer service at 1-800-222-1020; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328790.
692,526 vehicles affected
21V053000 Feb 5, 2021
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
General Motors, LLC (GM) is recalling certain 2013 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, GM is recalling certain 2010 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Additionally, GM is recalling certain 2009 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C."
Remedy: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 24, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on May 11, 2021. Owners may contact Cadillac customer service at 1-800-458-8006; Chevrolet customer service at 1-800-222-1020; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328790.
692,526 vehicles affected
21V053000 Feb 5, 2021
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
General Motors, LLC (GM) is recalling certain 2013 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, GM is recalling certain 2010 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Additionally, GM is recalling certain 2009 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C."
Remedy: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 24, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on May 11, 2021. Owners may contact Cadillac customer service at 1-800-458-8006; Chevrolet customer service at 1-800-222-1020; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328790.
692,526 vehicles affected
18V267000 Apr 26, 2018
EQUIPMENT
General Motors LLC (GM) is recalling certain 2009-2014 Chevrolet Silverado HD and GMC Sierra HD, 2009 GMC Topkick 5000, 6000, 7000 and 8000 Series and Isuzu F Series, and 2009-2018 Chevrolet Express, and GMC Savana vehicles, equipped with certain Plastic-Handle Fire Extinguishers or Push Button 'Pindicator' Fire Extinguishers. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Remedy: GM will notify owners, instructing them to contact Kidde to get a replacement fire extinguisher, free of charge. The recall began June 11, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020, GMC customer service at 1-800-462-8782, and Isuzu customer service at 1-866-441-9638. GM's number for this recall is 18146.
6,154 vehicles affected
17V664000 Oct 19, 2017
FUEL SYSTEM, GASOLINE:STORAGE:AUXILLARY TANK
General Motors LLC (GM) is recalling certain 2011-2015 Chevrolet Silverado 3500 and GMC Sierra 3500 trucks equipped with dual fuel tanks. The low fuel level sensor for the front tank may stick causing the rear tank to overfill the front tank.
Remedy: GM has notified owners, and dealers will replace the rear tank fuel pump or update the fuel-level sensor software, as well as inspect the front tank, replacing it as necessary, free of charge. The recall began December 11, 2017. Owners may contact GM customer service for Chevrolet 1-800-222-1020 or for GMC customer service at 1-800-462-8782. GM's number for this recall is 17399.
35,292 vehicles affected
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:UREA INJECTION SYSTEM (DEF) Jan 24, 2025
The contact owns a 2013 Chevrolet Silverado 3500. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the independent mechanic where it was diagnosed with failed temperature sensors and a failed heating element in the diesel exhaust fluid (DEF) tank. The contact was informed that the heating element and the temperature sensors needed to be replaced. The vehicle was not repaired. In addition, the contact stated that an unknown repair was performed four years ago on the diesel exhaust fluid (DEF) tank. The manufacturer was made aware of the failure but did not assist. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 39,639.
ENGINE Jan 24, 2025
The contact owns a 2013 Chevrolet Silverado 3500. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the independent mechanic where it was diagnosed with failed temperature sensors and a failed heating element in the diesel exhaust fluid (DEF) tank. The contact was informed that the heating element and the temperature sensors needed to be replaced. The vehicle was not repaired. In addition, the contact stated that an unknown repair was performed four years ago on the diesel exhaust fluid (DEF) tank. The manufacturer was made aware of the failure but did not assist. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 39,639.
FUEL SYSTEM, DIESEL Jan 24, 2025
The contact owns a 2013 Chevrolet Silverado 3500. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the independent mechanic where it was diagnosed with failed temperature sensors and a failed heating element in the diesel exhaust fluid (DEF) tank. The contact was informed that the heating element and the temperature sensors needed to be replaced. The vehicle was not repaired. In addition, the contact stated that an unknown repair was performed four years ago on the diesel exhaust fluid (DEF) tank. The manufacturer was made aware of the failure but did not assist. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 39,639.
POWER TRAIN Dec 11, 2024
Torque converter failed and destroyed my transmission. There is metal shavings in my transmission fluid. My truck will not shift right, the torque converter wants to lock up. It causes my truck to have a jerking type feeling.
ELECTRICAL SYSTEM Sep 18, 2023
The truck started shifting hard. Had it towed home. Then towed to dealership. They diagnosed it with a faulty TCM #24256861. Then said it could be up to 18 months for the part. This is unacceptable in our opinion. Additional expenses, time missed from work, etc.
UNKNOWN OR OTHER Sep 18, 2023
The truck started shifting hard. Had it towed home. Then towed to dealership. They diagnosed it with a faulty TCM #24256861. Then said it could be up to 18 months for the part. This is unacceptable in our opinion. Additional expenses, time missed from work, etc.
POWER TRAIN Sep 18, 2023
The truck started shifting hard. Had it towed home. Then towed to dealership. They diagnosed it with a faulty TCM #24256861. Then said it could be up to 18 months for the part. This is unacceptable in our opinion. Additional expenses, time missed from work, etc.
ELECTRICAL SYSTEM Jul 18, 2023
General Motors produces several years of vehicles with a faulty transmission control module (TCM). From 2008 thru 2015, Chevrolet and GMC 2,500 & 3,500 trucks with the 6.6 L Duramax engine and Allison 1,000 transmission all used the same TCM; part number 24256861. This part has experienced a very high failure rate. During the summer of 2022, the stock of replacement parts was exhausted and GM seems to be postponing the manufacture or new parts. An estimated 5,000 vehicles are currently unusable due to the failure of this part and no new parts available.
POWER TRAIN Jul 18, 2023
General Motors produces several years of vehicles with a faulty transmission control module (TCM). From 2008 thru 2015, Chevrolet and GMC 2,500 & 3,500 trucks with the 6.6 L Duramax engine and Allison 1,000 transmission all used the same TCM; part number 24256861. This part has experienced a very high failure rate. During the summer of 2022, the stock of replacement parts was exhausted and GM seems to be postponing the manufacture or new parts. An estimated 5,000 vehicles are currently unusable due to the failure of this part and no new parts available.
ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM) Jun 21, 2023
The contact owns a 2013 Chevrolet Silverado 3500. The contact stated while driving 50 MPH, the vehicle lost motive power. There was no warning light illuminated. The contact was able to pull to the side of the road and restarted the vehicle. The check engine warning light illuminated but the vehicle started operating normally. The contact was able to drive the vehicle back to the residence. An independent mechanic diagnosed the vehicle and stated that the engine control module (ECM) needed to be replaced. The vehicle was not repaired. The dealer was contacted and stated that the ECM was not available. The manufacturer was contacted but no assistance was provided. The failure mileage was 56,000.
ENGINE Jun 21, 2023
The contact owns a 2013 Chevrolet Silverado 3500. The contact stated while driving 50 MPH, the vehicle lost motive power. There was no warning light illuminated. The contact was able to pull to the side of the road and restarted the vehicle. The check engine warning light illuminated but the vehicle started operating normally. The contact was able to drive the vehicle back to the residence. An independent mechanic diagnosed the vehicle and stated that the engine control module (ECM) needed to be replaced. The vehicle was not repaired. The dealer was contacted and stated that the ECM was not available. The manufacturer was contacted but no assistance was provided. The failure mileage was 56,000.
POWER TRAIN Jun 6, 2023
Tcm module faild on freeway when doing 60mph the vehicle suddenly down shifted causing car behind me to skid there brakes to avoid a rear end collision.Yes vehicle can be inspected for failure of transmission control module.The vehicle was diagnosed of a faulty transmission control module.. The truck has been down since December 2022.the dealer says the part had been discontinued With no release date.
POWER TRAIN Feb 18, 2023
According to GM 2009 to 2015 Chevy Silverado transmission control module and wiring harness failed. People have been without their cars for more than a year ours has been down for 6 months. NO dates for the parts to be back in stock.
ELECTRICAL SYSTEM Feb 18, 2023
According to GM 2009 to 2015 Chevy Silverado transmission control module and wiring harness failed. People have been without their cars for more than a year ours has been down for 6 months. NO dates for the parts to be back in stock.
AIR BAGS May 9, 2022
I took my Chevrolet Silverado in for the airbag recall, and when it was returned to me the passenger airbag sensor was set off on the dash. The recall work wad done at Capital Chevrolet, at 6200 S I-35 Frontage Rd, Austin, TX 78745. I asked them to fix the airbag sensor problem, and they looked at it and wanted to charge me to fix it. They said that "well it's a 2013 so it probably just went bad". I find it overly suspicious that it went bad IMMEDIATELY after conducting an airbag recall. They offered to repair the airbag issue, but only if I paid them the normal rate. How in the world does it it make sense for me to pay for a recall issue. There were NO issues with the airbags before I brought it in for the recall.
SERVICE BRAKES Sep 8, 2020
CAME TO A STOP AT TOP OF EXIT RAMP TRUCK CONTINUED TO ROLL BACKWARDS BRAKE LIGHT AND ABS LIGHT CAME ON, TRUCK BEEPED THREE TIMES COMING UP RAMP, HIT EXCELLERATOR AND TRUCK ENGINE DID NOT RESPOND. HIT EMERGENCY BRAKE. PUT TRUCK IN PARK AND TURN OFF IGNITION. TRUCK REFUSED TO START. EXTREMELY DANGEROUS STOP TO CUT OFF AS TRACTOR TRAILER WE'RE COMING OFF INTERSTATE BEHIND ME FULL SPEED TO TRUCK STOP (BEFORE THIS INCIDENT THE TRUCK HAD DRIVEN COMPLETELY FINE ON A 60 MILE DRIVE ALL INTERSTATE EXCEPT FOR MAYBE THREE MILES. ). TRUCK IS STILL AT THE MECHANIC AS THEY CAN NOT GET TRUCK STARTED. ITS BEEN A WEEK.
UNKNOWN OR OTHER Sep 8, 2020
CAME TO A STOP AT TOP OF EXIT RAMP TRUCK CONTINUED TO ROLL BACKWARDS BRAKE LIGHT AND ABS LIGHT CAME ON, TRUCK BEEPED THREE TIMES COMING UP RAMP, HIT EXCELLERATOR AND TRUCK ENGINE DID NOT RESPOND. HIT EMERGENCY BRAKE. PUT TRUCK IN PARK AND TURN OFF IGNITION. TRUCK REFUSED TO START. EXTREMELY DANGEROUS STOP TO CUT OFF AS TRACTOR TRAILER WE'RE COMING OFF INTERSTATE BEHIND ME FULL SPEED TO TRUCK STOP (BEFORE THIS INCIDENT THE TRUCK HAD DRIVEN COMPLETELY FINE ON A 60 MILE DRIVE ALL INTERSTATE EXCEPT FOR MAYBE THREE MILES. ). TRUCK IS STILL AT THE MECHANIC AS THEY CAN NOT GET TRUCK STARTED. ITS BEEN A WEEK.
ENGINE Sep 8, 2020
CAME TO A STOP AT TOP OF EXIT RAMP TRUCK CONTINUED TO ROLL BACKWARDS BRAKE LIGHT AND ABS LIGHT CAME ON, TRUCK BEEPED THREE TIMES COMING UP RAMP, HIT EXCELLERATOR AND TRUCK ENGINE DID NOT RESPOND. HIT EMERGENCY BRAKE. PUT TRUCK IN PARK AND TURN OFF IGNITION. TRUCK REFUSED TO START. EXTREMELY DANGEROUS STOP TO CUT OFF AS TRACTOR TRAILER WE'RE COMING OFF INTERSTATE BEHIND ME FULL SPEED TO TRUCK STOP (BEFORE THIS INCIDENT THE TRUCK HAD DRIVEN COMPLETELY FINE ON A 60 MILE DRIVE ALL INTERSTATE EXCEPT FOR MAYBE THREE MILES. ). TRUCK IS STILL AT THE MECHANIC AS THEY CAN NOT GET TRUCK STARTED. ITS BEEN A WEEK.
UNKNOWN OR OTHER Feb 3, 2020
THE DASHBOARD HAS CRACKED IN TWO PLACES. ONE CRACK IS AT THE CORNER OF THE PASSENGER AIR BIG AND THE OTHER IS ABOVE THE INSTRUMENT CLUSTER. THE CRACKS LEAD ME TO SUSPECT THE DASHBOARD IS EITHER BRITTLE OR UNDER STRESS. WHAT WILL HAPPEN IF THE AIRBAG DEPLOYS? WILL THE DASHBOARD DISINTEGRATE AND CAUSE INJURY TO THE VEHICLE OCCUPANTS. THERE IS NO EXCUSE FOR THIS BAD DASHBOARD GIVEN TODAY'S TECHNOLOGY. MY VEHICLE HAS NEVER BEEN IN AN ACCIDENT SO THIS SHOULD NOT BE HAPPENING.
UNKNOWN OR OTHER Jan 10, 2020
EXHAUST IS LEAKING INTO CABIN WHEN STOPPED OR PARKED
FUEL/PROPULSION SYSTEM Dec 6, 2019
BOSCH FUEL PUMP IS FAILING SENDING METAL FILINGS THROUGHOUT THE ENGINE. GM IS AWARE OF THE PROBLEM ON VEHICLE YEARS 2011-2106 BUT HAS NOT ISSUED A RECALL. COST TO REPAIR 10,600.00 PLUS LOSS OF VEHICLE SINCE THE REPAIR TAKES OVER 40 HOURS.
FUEL/PROPULSION SYSTEM May 8, 2019
VEHICLE DEVELOPED A FUEL LEAK IN THE RETURN FUEL LINE LOCATED AT THE TANK. THE FUEL LINE IS MADE OF PLASTIC, IT HAS NO PROTECTION AROUND THE FUEL LINE, AND IS LOCATED WHERE NATURAL DEBRIS MAY COLLECT. IN THIS PARTICULAR INCIDENT AN ACORN BECAME LODGED NEXT TO FUEL LINE AND WORE A HOLE IN IT. THE RESULT WAS A FUEL LEAK ONLY WHEN THE VEHICLE IS RUNNING/DRIVEN, AND I WAS DRIVING THE VEHICLE AT THE TIME THIS OCCURRED. THE AREA WHERE THIS FUEL LEAK OCCURS IS ALSO DIRECTLY OPPOSITE OF THE DIESEL EXHAUST SYSTEM WHICH REACHES 1200 DEGREES DURING THE REGENERATION PROCESS. WHILE DRIVING WITH THIS LEAK THE WIND TURBULENCE CREATED UNDER THE VEHICLE CAUSED DIESEL FUEL TO BE DISTRIBUTED ACROSS THE ENTIRE UNDERSIDE OF THE TRUCK INCLUDING THE EXHAUST SYSTEM WHICH COULD HAVE CAUSED A FIRE. THERE HAVE BEEN VEHICLE FIRES REPORTED BUT SINCE THE LINES ARE PLASTIC ANY EVIDENCE OF THEM BEING DAMAGED IS DESTROYED AND THE TRUE CAUSE OF THE FIRE LEFT UNDETERMINED. THIS DESIGN DEFECT SHOULD BE LOOKED AT AND CORRECTED IMMEDIATELY TO PREVENT ANY FURTHER PROPERTY DAMAGE AND HARM TO THE PUBLIC AT LARGE. I HAD THE VEHICLE REPAIRED AND THE DEALER CLAIMS A RODENT CHEWED THROUGH THE LINE AND CAUSED THE LEAK. THE VEHICLE IS GARAGED KEPT AND I DO NOT LIVE ON A FARM, PLUS THERE ARE MANY OTHER ITEMS IN THE GARAGE THAT A RODENT WOULD PREFER OVER THE FUEL LINE. I HAVE A VIDEO AND THE FUEL LINE AND THE 2 ACORNS. THE PROBLEM COULD HAVE BEEN PREVENTED EITHER BY PUTTING A SHIELD TO STOP THE DEBRIS FROM ENTERING, MOVING THE TANK BACK 4 INCHES, AND/OR WRAPPING THE FUEL LINES WITH A PROTECTIVE COVERING.
UNKNOWN OR OTHER Dec 30, 2017
EXHAUST MANIFOLD BOLTS BROKE OFF . DUE TO CHEAP METAL USED.
ENGINE Nov 28, 2017
2013 CHEVROLET SILVERADO K3500HD LTZ CREWCAB 6.6L DURAMAX : ENGINE REGULARLY FAILS TO START. SINCE ACQUIRING THIS PRE-OWNED TRUCK IN JUNE 2017 I HAVE EXPERIENCED THREE INSTANCES WHERE THE ENGINE TURNS OVER WHILE ATTEMPTING TO START BUT FAILS TO DO SO. IN ALL CASES THE ATTEMPT TO START WAS MADE AFTER THE VEHICLE SAT OUTSIDE OVERNIGHT. VEHICLE WAS ORIENTED WITH A SLIGHT UPHILL (5 DEGREES) NOSE UP ATTITUDE. BATTERY (THERE ARE 2) CONDITION TESTED WELL WITHIN SPECIFICATIONS FOR STATE OF CHARGE,VOLTAGE AND AMPERAGE. AFTER HAVING THE TRUCK TOWED TO VARIOUS SERVICE FACILITIES NONE COULD FIND A CAUSE FOR THE NO START CONDITION. IN EVERY INSTANCE THE TRUCK WOULD RESTART AFTER HAVING SAT FOR A NUMBER OF DAYS. PRIOR TO THESE INCIDENTS THERE HAVE BEEN ALSO BEEN AN EQUAL NUMBER OF LOUD DRIVE TRAIN NOISES WHEN MAKING A LEFT TURN FROM A STANDSTILL ONTO THE HIGHWAY. AFTER ENTERING THE HIGHWAY THE VEHICLE PERFORMED NORMALLY EXCEPT IT WAS IMMEDIATELY FOLLOWED BY WHAT CAN ONLY BE DESCRIBED AS A HESITATION/STUMBLING WHEN ACCELERATING MODERATELY. NONE OF THESE DESCRIBED CONDITIONS HAVE BEEN ACCOMPANIED BUT ANY WARNING TONES OR MIL INDICATORS ON THE DASHBOARD. VEHICLE CURRENTLY HAS APPROX. 209,000 MILES AND WAS ORIGINALLY SOLD NEW IN 2013 AND DRIVEN IN TEXAS BEFORE BEING BROUGHT TO CONNECTICUT IN JAN 2017 FROM WHERE I PURCHASED IT.
STEERING May 1, 2017
STEERING HAS LOCKED UP MOMENTARILY WHILE TURNING AT LOW SPEED INTO A PARKING LOT. THIS HAS HAPPENED NUMEROUS TIMES, BUT IT IS VERY BRIEF. RECENTLY IT HAS HAPPENED SEVERAL TIMES WHILE DRIVING IN DEEP SNOW IN THE MOUNTAINS IN FOUR WHEEL DRIVE. IT COMPLETELY LOCKS UP FOR A SECOND OR SO THEN BREAKS FREE. IT IS NOT TO BE CONFUSED WITH BECOMING DIFFICULT TO STEER, AS IF THE POWER STEERING BELT IS SLIPPING - NO IT COMPLETELY LOCKS UP. NO NOISE IS PRESENT WHEN THIS HAPPENS. NO SQUEALING BELTS, NO GRINDING - NO DIFFERENT NOISE OF ANY KIND. IT JUST LOCKS UP, THEN BREAKS FREE. SINCE IT HAPPENS MOMENTARILY, IT IS VERY DIFFICULT TO INVESTIGATE OR DUPLICATE. THIS HAS HAPPENED NUMEROUS TIMES SINCE THE TRUCK WAS BRAND NEW.
WHEELS May 24, 2016
I HAVE HAD 2 WHEELS CRACK AT THE VALVE STEM AREA WITHIN THE LAST 2 MONTHS. THIS CAUSES THE TIRE PRESURE TO DROP TO A DANGEROUSLY LOW AMOUNT ( 20-30 PSI). I FELT THE TRUCK PULLING TO THE RIGHT WHEN THE FIRST WHEEL CRACKED AND PULLED OVER BEFORE ANYTHING BLEW. THE SECOND WHEEL WAS NOTICED WHEN I WAS AT A HORSE SHOW. IT WAS DOWN TO 22 PSI. I PUT 75 PSI IN IT AND MADE IT HOME (5 HOURS) AND IT HAD DROPPED TO 65. THIS CRACK CAUSES SLOW LEAK AND IT IS NOT DETECTABLE UNTIL THE TIRES ARE VERY LOW.
STEERING Oct 13, 2015
WHEN MAKING TURNS AT SLOW SPEEDS THE STEERING RANDOMLY SEEMS TO LOCK-UP AND I HAVE TO PUT MY FULL STRENTGH INTO THE STEERING WHEEL TO GET THE TRUCK TO TURN. IT WILL ONLY HAPPEN FOR A SPLIT SECOND AND THEN ACT NORMALLY. BUT IT HAS CAUSED ME TO ALMOST HAVE SEVERAL COLLISIONS WITH OTHER VEHICLES. IT HAS BEEN HAPPENING SINCE THE VEHICLE WAS NEW BUT SEEMS TO BE PROGRESSIVELY HAPPENING MORE OFTEN, I HAVE TAKEN THE VEHICLE TO THE DEALERSHIP WHERE I PURCHASED THE TRUCK BUT THEY CAN NOT FIND ANY PROBLEMS NOR CAN THEY GET THE VEHICLE TO REPLICATE THE PROBLEM. ALSO--IT SEEMS TO HAPPEN MORE WHEN I AM TURNING TO THE RIGHT,
STEERING Aug 25, 2015
TL* THE CONTACT OWNS A 2013 CHEVROLET SILVERADO 3500. WHILE MAKING A RIGHT TURN AT APPROXIMATELY 5 MPH, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER WITHOUT WARNING INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT THE FAILURE WAS UNABLE TO BE DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000. THE VIN WAS UNAVAILABLE.
FUEL/PROPULSION SYSTEM Nov 11, 2014
WHILE TRAVELING ON INTERSTATE 80, IN IOWA, THE FUEL TRANSFER PUMP ON REAR FUEL TANK MALFUNCTIONED CAUSING A PRESSURIZATION OF THE FORWARD FUEL TANK WHICH RESULTED IN FUEL SPRAY TO FROM THE FORWARD FUEL TANK FILL-NECK. TO STOP THE CONTINUOUS LOSS OF FUEL , I HAD TO PULL FUSE #18 FROM FUSE BOX UNDER HOOD FOR THE REAR FUEL TANK FUEL TRANSFER PUMP TO SHUT IT OFF. REAR FUEL TANK CAPACITY IS 40 GALLONS AND FORWARD FUEL TANK IS 23.5. I ESTIMATE A LOSS OF 20 GALLONS ON HIGHWAY BEFORE I DISCOVERED THE PROBLEM. THIS SYSTEM RUNS THE ENGINE FROM THE FORWARD FUEL TANK, AND THE FORWARD FUEL TANK LEVEL IS MAINTAINED BY A FUEL PUMP WHICH DRAWS FROM THE REAR TANK, NOT CERTAIN WHAT CAUSED THIS FAILURE BUT IF I HAD BEEN SLEEPING IN THE TRUCK, WHICH I DO AS I OPERATE THIS TRUCK COMMERCIALLY FOR TRANSPORT OF RV'S, THERE IS A GOOD CHANGE THAT THE LOSS OF OVER 20 GALLONS ON THE GROUND COULD HAVE IGNITED. TRUCK HAS BEEN IN SHOP FOR 3 DAYS AS OF 11/7/14 AND THEY HAVE BEEN UNABLE TO DETERMINE CAUSE OF MALFUNCTION. *TR
AIR BAGS Oct 17, 2014
TL* THE CONTACT OWNS A 2013 CHEVROLET SILVERADO 3500. WHILE STOPPED IN TRAFFIC, THE VEHICLE WAS REAR ENDED BY ANOTHER VEHICLE. THE CONTACT'S VEHICLE CRASHED INTO THE PRECEDING VEHICLE AND THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE NECK AND BACK, WHICH REQUIRED MEDICAL ATTENTION. THE CONTACT WAS UNCERTAIN IF THERE WERE ANY INJURIES SUSTAINED BY THE OTHER DRIVERS OR PASSENGERS. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.
Crash 1 injured
STEERING Sep 29, 2014
WHEN DRIVING AT SLOW SPEED AND USUALLY AT LOW RPM, AND TURNING RIGHT THE STEERING LOCKS UP, IF I PULL TO THE LEFT IT USUALLY CLEARS THE LOCK UP. THIS PROBLEM OCCURS NEARLY EVERY TIME I DRIVE THIS VEHICLE, AND ITS NOT GETTING BETTER. I TOOK THE TRUCK TO THE DEALER TO HAVE IT CHECKED OUT AND WAS TOLD THAT IT IS NORMAL AND THERE WAS NOTHING THEY WOULD DO ABOUT IT. I SAY THERE IS NOTHING NORMAL ABOUT NEARLY HITTING OTHER VEHICLES BECAUSE OF POWER STEERING PROBLEM UNLESS OF COURSE ITS A GM PRODUCT AND HAVING A DEFECT LIKE THIS IS NORMAL FOR THEM. *TR
STEERING Jul 1, 2014
I DRIVE A 2013 CHEVY SIVERODO 3500HD, DIESEL. I HAVE HAD SEVERAL INCIDENTS. THE FIRST ABOUT A YEAR AGO, TURNING SHARPLY AS I WAS BACKING OUT OF THE DRIVEWAY, THE POWER STEERING SEEMED TO QUIT FUNCTIONING MAKING IT VERY DIFFICULT TO TURN THE WHEEL. THE SECOND TIME WAS SHORTLY AFTER WHILE PULLING INTO A PARKING STALL AT A MARKET. THE SAME THING HAPPENED.IT HAS HAPPENED COUNTLESS TIMES SINCE THEN. I TOOK THE TRUCK INTO THE LOCAL CHEVY DEALER TO HAVE THIS CHECKED OUT, BUT THEY WERE NOT ABLE TO FIND ANYTHING. I TOW A 5TH WHEEL TRAILER MOST OF THE TIME AND AM CONCERNED THAT THE STEERING MAY FREEZE UP AT HIGHER SPEEDS WHILE TRAVELING. IT SEEMS TO OCCUR AT LOWER SPEEDS LIKE THE POWER STEERING PUMP HAS ISSUES. *TR
STEERING Apr 2, 2014
I DRIVE A 2013 CHEVY SILVERADO 3500HD, DIESEL. I HAVE HAD TWO INCIDENTS. THE FIRST ABOUT A MONTH OR TWO AGO, TURNING SHARPLY AS I WAS BACKING OUT OF THE DRIVEWAY, THE POWER STEERING SEEMED TO QUIT FUNCTIONING MAKING IT VERY DIFFICULT TO TURN THE WHEEL. THE SECOND TIME WAS LAST WEEK WHILE PULLING INTO A PARKING STALL AT A MARKET. THE SAME THING HAPPENED. I TOOK THE TRUCK INTO THE LOCAL CHEVY DEALER TODAY TO HAVE THIS CHECKED OUT, BUT THEY WERE NOT ABLE TO FIND ANYTHING. I TOW A 5TH WHEEL TRAILER ABOUT ONCE A MONTH AND AM CONCERNED THAT THE STEERING MAY FREEZE UP AT HIGHER SPEEDS WHILE TRAVELING. *TR
ELECTRICAL SYSTEM Jan 13, 2014
THE VEHICLE'S ENGINE COMPARTMENT CAUGHT ON FIRE FOLLOWING GOING THROUGH A CAR WASH. I STOPPED AFTER PULLING ACROSS THE STREET AND NOTICED FALSE FAULT INDICATIONS ON THE DISPLAY, FOLLOWED BY SMOKE BLOWING FROM THE HEATER VENTS. I PULLED INTO A PARKING SPACE, RAISED THE HOOD, AND SAW FLAMES COMING FROM THE LEFT REAR OF THE ENGINE COMPARTMENT AS YOU FACE THE VEHICLE. I BORROWED A FIRE EXTINGUISHER FROM A STORE AND PUT THE FIRE OUT. I HAVE RECEIVED LITTLE INFORMATION FROM GM IN 2 1/2 MONTHS AND NOTHING INDICATES TO ME THEY HAVE TAKEN THIS ENGINE COMPARTMENT FIRE SERIOUSLY. HAD THIS OCCURRED AT SPEED, IN TRAFFIC, ETC. IT WOULD HAVE CREATED A VERY DANGEROUS SITUATION NOT ONLY FOR MYSELF BUT OTHERS IN THE AREA. *TR
Fire
ENGINE AND ENGINE COOLING Jan 13, 2014
THE VEHICLE'S ENGINE COMPARTMENT CAUGHT ON FIRE FOLLOWING GOING THROUGH A CAR WASH. I STOPPED AFTER PULLING ACROSS THE STREET AND NOTICED FALSE FAULT INDICATIONS ON THE DISPLAY, FOLLOWED BY SMOKE BLOWING FROM THE HEATER VENTS. I PULLED INTO A PARKING SPACE, RAISED THE HOOD, AND SAW FLAMES COMING FROM THE LEFT REAR OF THE ENGINE COMPARTMENT AS YOU FACE THE VEHICLE. I BORROWED A FIRE EXTINGUISHER FROM A STORE AND PUT THE FIRE OUT. I HAVE RECEIVED LITTLE INFORMATION FROM GM IN 2 1/2 MONTHS AND NOTHING INDICATES TO ME THEY HAVE TAKEN THIS ENGINE COMPARTMENT FIRE SERIOUSLY. HAD THIS OCCURRED AT SPEED, IN TRAFFIC, ETC. IT WOULD HAVE CREATED A VERY DANGEROUS SITUATION NOT ONLY FOR MYSELF BUT OTHERS IN THE AREA. *TR
Fire
STEERING Jun 24, 2013
TL* THE CONTACT OWNS A 2013 CHEVROLET SILVERADO. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 35 MPH THE STEERING WHEEL BEGAN SHAKING VIGOROUSLY FROM LEFT TO RIGHT. THE VEHICLE WAS TAKEN TO THE DEALER TWICE DIAGNOSIS. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 3,400. *TR