2002 CHEVROLET SILVERADO 3500
2 recalls, 64 complaints - 166 TSBs
06E043000 May 19, 2006
FUEL SYSTEM, GASOLINE
Defect Description
CERTAIN REPLACEMENT FUEL FILTERS, FRAM BRAND NAME P/N G3727, WITH DATE CODES X52911 THROUGH X60801 SEQUENTIALLY OR X600141 AND A MEXICO COUNTRY OR ORIGIN MARKING ON THE FUEL FILTER HOUSING MANUFACTURED FROM OCTOBER 18, 2005, THROUGH MARCH 21, 2006, SOLD FOR USE ON THE VEHICLES LISTED ABOVE AND ON CE... Read more
Consequence
THIS CONDITION MAY CAUSE AN INADEQUATE SEAL AT THE CONNECTION, POTENTIALLY LEADING TO A FUEL LEAK. IN THE PRESENCE OF AN IGNITION SOURCE, A FIRE COULD OCCUR.
Remedy
HONEYWELL WILL NOTIFY OWNERS AND REPLACE THE FUEL FILTERS FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 18, 2006. OWNERS MAY CONTACT FRAM CUSTOMER SERVICE AT 1-800-890-2075 (OPTION 1).
01V220000 Jun 26, 2001
INTERIOR LIGHTING
Defect Description
VEHICLE DESCRIPTION: CERTAIN PICKUP TRUCKS EQUIPPED WITH 6.6L DIESEL ENGINES FAIL TO COMPLY WITH REQUIREMENTS OF FMVSS NO. 105, "HYDRAULIC AND ELECTRIC BRAKE SYSTEMS." THESE VEHICLES HAVE A BRAKE SYSTEM WARNING LIGHT IN THE INSTRUMENT CLUSTER THAT MAY NOT ILLUMINATE WHEN THE BRAKE FLUID IS LOW. I... Read more
Consequence
THESE CONDITIONS COULD RESULT IN REDUCED BRAKING CAPABILITY, WHICH COULD LEAD TO A CRASH.
Remedy
DEALERS WILL CHANGE THE LOCATION OF A WIRE CONNECTION IN THE UNDERHOOD BUSSED ELECTRICAL CENTER. OWNER NOTIFICATION BEGAN JULY 9, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT ... Read more
Complaint Statistics
64 total complaints
9 crashes
Top Reported Components
| Component | Complaints |
|---|---|
| SERVICE BRAKES | 7 |
| SERVICE BRAKES, HYDRAULIC | 7 |
| SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP | 6 |
| TIRES | 3 |
| FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:INJECTORS | 3 |
| SUSPENSION | 2 |
| ENGINE AND ENGINE COOLING | 2 |
| SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR | 2 |
| FUEL SYSTEM, GASOLINE | 2 |
| FUEL SYSTEM, DIESEL | 2 |
FUEL SYSTEM, GASOLINE
Jan 31, 2018
Incident date: Sep 18, 2015
2002 CHEVROLET SILVERADO. CONSUMER WRITES IN REGARDS TO SEVERAL FUEL INJECTOR FAILURES AND OEM UNCOATED CARBON STEEL BRAKE LINES. *M THE CONSUMER STATED GM WITHHELD MATERIAL FACTS CONCERNING DURAMAX LB7 DIESEL FUEL INJECTOR FAILURES IN VIOLATION OF MISSOURI MERCHANDISING PRACTICES ACT AT THE TI... Read more
SERVICE BRAKES
Jan 31, 2018
Incident date: Sep 18, 2015
2002 CHEVROLET SILVERADO. CONSUMER WRITES IN REGARDS TO SEVERAL FUEL INJECTOR FAILURES AND OEM UNCOATED CARBON STEEL BRAKE LINES. *M THE CONSUMER STATED GM WITHHELD MATERIAL FACTS CONCERNING DURAMAX LB7 DIESEL FUEL INJECTOR FAILURES IN VIOLATION OF MISSOURI MERCHANDISING PRACTICES ACT AT THE TI... Read more
SERVICE BRAKES
May 24, 2016
Incident date: May 24, 2016
WHEN POSITIONING MY TRUCK TO HOOK UP MY 5TH WHEEL CAMPER I LOST MY BRAKES. THERE WAS NO WARNING OF ANY KIND AND I WASN'T SURE UNTIL I GOT OUT AND SAW THE PUDDLE . EVEN AFTER MOVING THE TRUCK AN LOSING MORE FLUID THERE WAS STILL NO WARNING. I HATE TO THINK IF HAD HOOKED UP AND BEEN DOWN THE HIGHWA... Read more
SERVICE BRAKES
Nov 17, 2014
Incident date: Nov 11, 2013
WHILE DRIVING THE VEHICLE JUST COMPLETELY SHUTS OFF, I HAVE REPLACED EVERYTHING & 1 YEAR LATER AND 25,000 MILES LATER & 5 ACCIDENTS THE VEHICLE STILL DOES IT NOW IT WONT EVEN START. THIS IS VERY DANGEROUS AND THERE SHOULD BE A RE-CALL ON THIS I'VE READ THAT THIS IS VERY COMMON IN THIS VEHICLE AND T... Read more
Crash
FUEL SYSTEM, DIESEL
Nov 17, 2014
Incident date: Nov 11, 2013
WHILE DRIVING THE VEHICLE JUST COMPLETELY SHUTS OFF, I HAVE REPLACED EVERYTHING & 1 YEAR LATER AND 25,000 MILES LATER & 5 ACCIDENTS THE VEHICLE STILL DOES IT NOW IT WONT EVEN START. THIS IS VERY DANGEROUS AND THERE SHOULD BE A RE-CALL ON THIS I'VE READ THAT THIS IS VERY COMMON IN THIS VEHICLE AND T... Read more
Crash
POWER TRAIN
Nov 17, 2014
Incident date: Nov 11, 2013
WHILE DRIVING THE VEHICLE JUST COMPLETELY SHUTS OFF, I HAVE REPLACED EVERYTHING & 1 YEAR LATER AND 25,000 MILES LATER & 5 ACCIDENTS THE VEHICLE STILL DOES IT NOW IT WONT EVEN START. THIS IS VERY DANGEROUS AND THERE SHOULD BE A RE-CALL ON THIS I'VE READ THAT THIS IS VERY COMMON IN THIS VEHICLE AND T... Read more
Crash
ELECTRICAL SYSTEM
Nov 17, 2014
Incident date: Nov 11, 2013
WHILE DRIVING THE VEHICLE JUST COMPLETELY SHUTS OFF, I HAVE REPLACED EVERYTHING & 1 YEAR LATER AND 25,000 MILES LATER & 5 ACCIDENTS THE VEHICLE STILL DOES IT NOW IT WONT EVEN START. THIS IS VERY DANGEROUS AND THERE SHOULD BE A RE-CALL ON THIS I'VE READ THAT THIS IS VERY COMMON IN THIS VEHICLE AND T... Read more
Crash
ENGINE
Nov 17, 2014
Incident date: Nov 11, 2013
WHILE DRIVING THE VEHICLE JUST COMPLETELY SHUTS OFF, I HAVE REPLACED EVERYTHING & 1 YEAR LATER AND 25,000 MILES LATER & 5 ACCIDENTS THE VEHICLE STILL DOES IT NOW IT WONT EVEN START. THIS IS VERY DANGEROUS AND THERE SHOULD BE A RE-CALL ON THIS I'VE READ THAT THIS IS VERY COMMON IN THIS VEHICLE AND T... Read more
Crash
SERVICE BRAKES
Oct 18, 2013
Incident date: Oct 16, 2003
TL* THE CONTACT OWNS A 2002 CHEVROLET C/K 3500. THE CONTACT STATED THAT WHILE DRIVING 15 MPH, HE DEPRESSED THE BRAKE PEDAL BUT THE VEHICLE CONTINUED TRAVELING INTO THE INTERSECTION UNTIL THE VEHICLE STOPPED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE FRONT BRAKES ... Read more
ENGINE
Sep 11, 2013
Incident date: Dec 5, 2001
TL* THE CONTACT OWNS A 2002 CHEVROLET SILVERADO 3500. THE CONTACT STATED WHILE TRAVELING VARIOUS SPEEDS, THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE CRANKSHAFT POSITION SENSOR FAILED. THE VEHICLE WAS BEING REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE F... Read more
TIRES
Jul 8, 2013
Incident date: Jul 3, 2013
I HAVE HAD 2 OF THEM FAIL ON MY WORK TRUCK. BOTH HAD VERY LOW MILES. TIRES COMPLETELY BLEW OUT.
SERVICE BRAKES
Jun 30, 2013
Incident date: Feb 4, 2013
BRAKE LINE FAILURE. COMING TO STOP LIGHT, BRAKES WENT OUT CAUSING ME TO RUN THE LIGHT ALMOST CAUSING MAJOR ACCIDENT. THIS HAPPENED IN FEB 2013. HAD BRAKE LINE REPAIRED. IN JUNE 2013 SAME THING HAPPENED AGAIN / DIFFERENT BRAKE LINE. NEED TO REPLACE ALL BRAKE LINES. *TR
SERVICE BRAKES
Nov 12, 2012
Incident date: Nov 10, 2012
WHILE STOPPING; BRAKE PEDAL WENT TO THE FLOOR AND WAS BARELY ABLE TO STOP VEHICLE. IF I HAD BEEN DIVING @ HIGHWAY SPEED I WOULD NOT HAVE BEEN ABLE TO STOP AND WOULD HAVE BEEN IN A BAD ACCIDENT. AFTER GETTING OUT OF VEHICLE, FOUND BRAKE FLUID LEAKING ON GROUND UNDER VEHICLE THAT WAS COMING FROM ABOV... Read more
SERVICE BRAKES
Oct 7, 2012
Incident date: Oct 5, 2012
BRAKE FAILED COMING INTO HOME'S DRIVEWAY WHICH RESULTED IN CRASH WITH MINOR DAMAGE. INSPECTION SHOWED THAT THE REAR BRAKE LINES WERE COMPLETELY RUSTED THROUGH. *TR
Crash
SERVICE BRAKES, HYDRAULIC
Aug 24, 2011
Incident date: Oct 16, 2010
TL* THE CONTACT OWNS A 2002 CHEVROLET C3500. THE CONTACT WAS DRIVING APPROXIMATLEY 25 MPH WHEN THE BRAKES WERE APPLIED AND THE PEDAL WENT TO THE FLOORBOARD WITHOUT THE VEHICLE STOPPING. THE CONTACT WAS ABLE TO COAST TO THE SIDE OF THE ROAD WITHOUT A CRASH. THE CONTACT CHECKED THE MASTER CYLINDER AND... Read more
SERVICE BRAKES, HYDRAULIC
Jul 20, 2011
Incident date: May 1, 2011
S10 APPROPRIATE HANDLING -COPY OF A LETTER TO THE PRESIDENT RE THE DANGERS OF RUPTURING BRAKE LINES ON A 2002 CHEVROLET SILVERADO 3500. *TGW THE CONSUMER STATED THE VEHICLE NEEDED FRONT BRAKE PADS, ROTORS WHICH WERE MORE RUSTED OUT THAN WORN AND ONE CALIPER. AS THE CONSUMER WAS BLEEDING THE AIR F... Read more
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
Jul 20, 2011
Incident date: May 1, 2011
S10 APPROPRIATE HANDLING -COPY OF A LETTER TO THE PRESIDENT RE THE DANGERS OF RUPTURING BRAKE LINES ON A 2002 CHEVROLET SILVERADO 3500. *TGW THE CONSUMER STATED THE VEHICLE NEEDED FRONT BRAKE PADS, ROTORS WHICH WERE MORE RUSTED OUT THAN WORN AND ONE CALIPER. AS THE CONSUMER WAS BLEEDING THE AIR F... Read more
TIRES
May 16, 2011
Incident date: May 15, 2011
ON SUNDAY MAY THE 15TH THE WALMART TLE ON BUSH RIVER RD IN COLUMBIA SC INSTALLED TWO FRONT TIRES ON A 2002 CHEVY 3500 VAN. THEY INSTALLED TWO P RATED TIRES EVEN THOUGH THE VEHICLE CALLS FOR LT. THEY ALL SO PUT 55PSI IN THE TIRES WHEN THE TIRES ARE ONLY RATED FOR 44PSI. THE TIRES ARE NOT RATED FOR TH... Read more
SERVICE BRAKES, HYDRAULIC
May 5, 2011
Incident date: May 3, 2011
HUSBAND PERFORMED OIL CHANGE ON TRUCK. TRUCK IS DRIVEN INFREQUENTLY, ONLY USED FOR TOWING MY HORSE TRAILER, SO OIL IS ONLY CHANGED ABOUT ONCE A YEAR, AND TRUCK IS GARAGE KEPT. WHEN UNDERNEATH TRUCK, HUSBAND NOTICED THAT ALL BRAKE LINES FEEDING INTO THE ABS UNIT ARE SEVERELY CORRODED AND COULD FAIL... Read more
ENGINE AND ENGINE COOLING
May 2, 2011
Incident date: Apr 28, 2011
TL*THE CONTACT OWNS A 2002 CHEVROLET SILVERADO 3500. THE CONTACT STATED THE VEHICLE WOULD SHUT DOWN WITHOUT WARNING. THERE WAS NO INDICATION THAT THE VEHICLE WAS SHUTTING OFF, BUT THE VEHICLE WOULD START BACK UP WITHIN A FEW MINUTES. THE CONTACT REPLACED THE FUEL FILTER AND HAD THE FUEL SYSTEM CHEC... Read more
VISIBILITY:GLASS, SIDE/REAR
Oct 1, 2010
Incident date: Sep 30, 2009
TL*THE CONTACT OWNS A 2002 CHEVROLET 3500 . THE CONTACT STATED THAT THE REAR WINDOWS ON BOTH SIDES FELL OUT ON THE ROAD AT DIFFERENT TIMES. THE DEALER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE WINDOWS WERE MANUFACTURED BY C. R. LAURENCE COMPANY IN HOUSTON TEXAS. T... Read more
SERVICE BRAKES, HYDRAULIC
Sep 28, 2010
Incident date: Mar 15, 2005
ANTI-LOCK BRAKING SYSTEM CONSISTENTLY ENGAGES WHEN AT SLOW-SPEED STOPPING (5-8 MPH). PROBLEM STARTED AT THE 40,000 MILE MARK. DEALER INFORMED THAT THERE IS A RECALL ON THE ISSUE BUT MY VIN DOES NOT QUALIFY. *TR
ENGINE AND ENGINE COOLING:ENGINE
Jun 4, 2010
Incident date: Mar 5, 2010
TL* THE CONTACT OWNS A 2002 CHEVROLET SILVERADO 3500. THE CONTACT STATED WHEN AT SPEEDS OF AT LEAST 60 MPH SITTING IDLE AT A TRAFFIC STOP, THE VEHICLE WOULD STALL WITHOUT WARNING. WHEN THE FAILURE WOULD OCCUR, THE VEHICLE WOULD LOSE POWER STEERING AND BRAKING POWER AS HE WOULD COAST TO THE SIDE OF T... Read more
STEERING
Feb 23, 2010
Incident date: Feb 10, 2010
HYDRAULIC:ANTILOCK DURING LOW-SPEED BRAKE APPLICATIONS THE BRAKES PUSH BACK AND DON'T NOT STOP THE TRUCK THE POWER STEERING ALSO CUTS OUT WHEN THIS HAPPENS. *TR
SERVICE BRAKES, HYDRAULIC
Feb 23, 2010
Incident date: Feb 10, 2010
HYDRAULIC:ANTILOCK DURING LOW-SPEED BRAKE APPLICATIONS THE BRAKES PUSH BACK AND DON'T NOT STOP THE TRUCK THE POWER STEERING ALSO CUTS OUT WHEN THIS HAPPENS. *TR
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:INJECTORS
Dec 28, 2009
Incident date: Dec 10, 2008
TL* THE CONTACT OWNS A 2002 CHEVROLET SILVERADO 2500. THE FUEL INJECTOR THAT CONNECTS TO THE MOTOR HAS FAILED. THE VEHICLE DEALER AND MANUFACTURER WERE NOTIFIED. HE WAS ADVISED TO THAT HE WOULD HAVE TO BEAR THE EXPENSE OF THE REPAIR. THE FAILURE MILEAGE WAS 87,000. UPDATED 2/17/10 *CN UPDATED 02/... Read more
ENGINE AND ENGINE COOLING:ENGINE:DIESEL
Dec 28, 2009
Incident date: Dec 10, 2008
TL* THE CONTACT OWNS A 2002 CHEVROLET SILVERADO 2500. THE FUEL INJECTOR THAT CONNECTS TO THE MOTOR HAS FAILED. THE VEHICLE DEALER AND MANUFACTURER WERE NOTIFIED. HE WAS ADVISED TO THAT HE WOULD HAVE TO BEAR THE EXPENSE OF THE REPAIR. THE FAILURE MILEAGE WAS 87,000. UPDATED 2/17/10 *CN UPDATED 02/... Read more
SERVICE BRAKES, HYDRAULIC
Dec 22, 2009
Incident date: Sep 20, 2009
TL* THE CONTACT OWNS A 2002 CHEVROLET SILVERADO 3500. THE FRONT BRAKE SENSOR HAS FAILED BECAUSE OF CORROSION. THE VEHICLE WAS TAKEN TO THE DEALER AND HE WAS ADVISED THAT SINCE THE WARRANTY EXPIRED NO ASSISTANCE WOULD BE PROVIDED. THE FAILURE MILEAGE WAS 135,000.
PARKING BRAKE
Apr 16, 2009
Incident date: Mar 10, 2006
TL*THE CONTACT OWNS A 2002 CHEVROLET SILVERADO 3500. THE CONTACT STATED THAT THE PARKING BRAKE WILL NOT HOLD, WHICH CAUSES UNINTENDED VEHICLE MOVEMENT. HE TOOK THE VEHICLE TO A LOCAL REPAIR SHOP AND THE MECHANIC ATTEMPTED TO ADJUST THE CABLES. IMMEDIATELY AFTER THE REPAIR, THE FAILURE CONTINUED. ... Read more
POWER TRAIN:MANUAL TRANSMISSION
Feb 24, 2009
Incident date: Nov 12, 2008
FLYWHEEL RATTLES AND VIBRATES. THIS IS SECOND OCCURRENCE AT 100,000 MILES AND WAS REPLACED BY DEALER THE FIRST TIME AT 50,000 MILES. *TR
TIRES
Dec 3, 2008
Incident date: Dec 2, 2008
TL*THE CONTACT OWNS A 2002 CHEVROLET SILVERADO 3500. THE VEHICLE HAS GOODYEAR WRANGLER SRA TIRES, SIZE 215/85/16 (NA). WHILE DRIVING 70 MPH ON NORMAL ROAD CONDITIONS, THE VEHICLE VIBRATED EXCESSIVELY. THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD AND NOTICED THAT THE FRONT PASSENGER SIDE TIRE W... Read more
ENGINE AND ENGINE COOLING
Jan 24, 2008
Incident date: Aug 20, 2007
I HAVE A 2002 SILVERADO 3500 8.1 LITER AND THE TRUCK WILL JUST TURN OFF WITH NO NOTICE WHILE AT HIGHWAY SPEEDS AND ALSO IN TRAFFIC STARTED AT 60,000 MILES GM WILL NOT TAKE CARE OF THE PROBLOM ALSO WHILE DRIVING THE LIGHT FOR WHAT GEAR YOU ARE IN WILL GO OUT AND THE TRUCK WILL GO IN NEUTRAL OR STOP S... Read more
VISIBILITY:WINDSHIELD WIPER/WASHER:SWITCH/WIRING
Jan 10, 2008
Incident date: May 12, 2005
WINDSHIELD WIPER INTERMITTENT SWITCH FAILURE (2ND TIME SINCE BOUGHT TRUCK NEW IN 2002). WHEN SWITCH TO INTERMITTENT, WIPERS COME ON AND STAY ON. *TR
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
Aug 10, 2007
Incident date: Jan 1, 1901
CHEVY RV VAN WITH WINDOW PROBLEMS CUSTOMER STATES THAT THE RV IS NOT SAFE TO DRIVE**NAR**CC THE CONSUMER STATED HE WAS UNABLE TO GET THE DRIVER AND PASSENGER WINDOWS TO OPEN. THE DEALER REPORTED THE SWITCH WAS DEFECTIVE AND BURNED OUT THE WINDOW MOTOR. UPDATED 09/04/07. *JB
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
Aug 7, 2007
Incident date: Oct 1, 2006
UNDER NORMAL BRAKING CONDITIONS THE ANTI LOCK BRAKING SYSTEM WILL ACTIVATE AT LOW SPEED, AROUND 7-10 MILES PER HOUR. CONTACTED LOCAL DEALER AND THEY TOLD ME IT WAS TYPICALLY THE WHEEL SPEED SENSOR THAT CAUSES THIS PROBLEM. THERE WAS A RECALL ISSUED BY GM BUT MY TRUCK DID NOT FALL IN THIS RECALL DUE ... Read more
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:INJECTORS
Mar 30, 2007
Incident date: Mar 7, 2007
TL*THE CONTACT OWNS A 2002 CHEVROLET SILVERADO 3500. THE CONTACT NOTICED THAT SMOKE WAS RISING FROM THE REAR OF THE VEHICLE, THE EXHAUST PIPE. THE VEHICLE WAS BROUGHT TO THE DEALER FOR A DIAGNOSTIC TEST, AND THE DEALER DETERMINED THAT THE FUEL INJECTOR FAILED. THE FUEL INJECTOR WAS PREVIOUS... Read more
PARKING BRAKE
Mar 5, 2007
Incident date: Oct 1, 2005
TL*- THE CONTACT STATED THAT WHEN THE PARKING BRAKE ON THE 2002 CHEVROLET SILVERADO 3500 WAS ENGAGED IT WOULD ONLY HOLD THE VEHICLE FOR A FEW SECONDS. THE CONTACT STATED THAT ONCE HE EXITED THE VEHICLE IT WOULD ROLL AWAY. THE CONTACT STATED THIS HAPPENED WHEN VEHICLE WAS PARKED ON A FLAT SURFACE O... Read more
Crash
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
Mar 5, 2007
Incident date: Oct 1, 2005
TL*- THE CONTACT STATED THAT WHEN THE PARKING BRAKE ON THE 2002 CHEVROLET SILVERADO 3500 WAS ENGAGED IT WOULD ONLY HOLD THE VEHICLE FOR A FEW SECONDS. THE CONTACT STATED THAT ONCE HE EXITED THE VEHICLE IT WOULD ROLL AWAY. THE CONTACT STATED THIS HAPPENED WHEN VEHICLE WAS PARKED ON A FLAT SURFACE O... Read more
Crash
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
Oct 12, 2006
Incident date: Aug 5, 2006
DT*: THE CONTACT STATED WHILE DRIVING 7 MPH ON NORMAL ROAD CONDITIONS, THERE WAS NO BRAKING ACTION WHEN TRYING TO STOP. NO WARNING LIGHTS WERE ILLUMINATED TO ALERT THE DRIVER. THE VEHICLE WAS TAKEN TO THE DEALERSHIP WHO INDICATED THE ANTILOCK BRAKE SYSTEM (ABS) HAD A RECALL # 05V379000 REGARDING S... Read more
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
Sep 7, 2006
Incident date: Aug 15, 2006
DT*: THE CONTACT STATED WHILE APPLYING BRAKE PRESSURE AT 10 MPH, THE ANTILOCK BRAKES ACTIVATED UNDER NORMAL CONDITIONS AND THERE WAS AN INCREASED STOPPING DISTANCE. THE VEHICLE WAS INSPECTED BY A DEALER WHO DETERMINED THE WHEEL SPEED SENSORS WERE CORROSIVE AND NEEDED TO BE REPLACED. THE VEHICLE W... Read more
TIRES:TREAD/BELT
Jul 16, 2006
Incident date: Jul 15, 2006
RIGHT REAR TIRE TREAD SEPARATED FROM TIRE AT HIGHWAY SPEED (APPROXIMATELY 65 MPH). CREATED SIDE DAMAGE TO MY CHEVROLET. 3500 VAN. TIRE DID NOT BLOW OUT. WAS FLAT NEXT MORNING. *JB
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
Nov 21, 2005
Incident date: Jun 15, 2004
DT: THE CONTACT STATES THERE IS A NHTSA RECALL CAMPAIGN 05379000 CONCERNING THE ANTI LOCK BRAKES . THIS VEHICLE MANIFESTS THE SAME PROBLEMS AS INDICATED IN THE RECALL, BUT IS NOT INCLUDED IN THE RECALL DUE TO VIN. THE CONTACT REPAIRED THE VEHICLE AT HIS OWN EXPENSE.*AK
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
Nov 10, 2005
Incident date: Sep 30, 2005
UNDER NORMAL BRAKING JUST BEFORE STOPPING THE ABS ACTIVATES. *JB
SUSPENSION:REAR:SPRINGS
Oct 3, 2005
Incident date: Sep 26, 2005
DT: WHILE IN A PARKING LOT CONSUMER'S VEHICLE ACCELERATED TO AVOID ANOTHER CAR AT A LOW SPEED WHEN THE LEFT REAR FRONT SPRING EYE OF THE REAR SUSPENSION BROKE OFF, CAUSING THE VEHICLE TO STRIKE A PILLAR. THIS OCCURRED WHEN THE REAR END OF THE VEHICLE LOST CONTROL, AND TURNED SIDEWAYS, STRIKING THE ... Read more
Crash
SUSPENSION:REAR
Aug 9, 2005
Incident date: Aug 9, 2005
DT: THE CONTACT OWNS 2002 CHEVROLET DUMP TRUCK. WHEN HE FIRST BOUGHT IT THE BRAKES WERE BAD. HE TOOK IT BACK TO THE DEALER, AND THEY PUT NEW ROTORS ON THE FRONT. HE WAS STILL HAVING PROBLEMS WITH THE BRAKES, AND HE TOOK IT BACK, AND THEY SAID THE BRAKES WERE FINE. HE TOOK IT TO MIDAS, AND THE BACK... Read more
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
Aug 9, 2005
Incident date: Aug 9, 2005
DT: THE CONTACT OWNS 2002 CHEVROLET DUMP TRUCK. WHEN HE FIRST BOUGHT IT THE BRAKES WERE BAD. HE TOOK IT BACK TO THE DEALER, AND THEY PUT NEW ROTORS ON THE FRONT. HE WAS STILL HAVING PROBLEMS WITH THE BRAKES, AND HE TOOK IT BACK, AND THEY SAID THE BRAKES WERE FINE. HE TOOK IT TO MIDAS, AND THE BACK... Read more
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
Aug 9, 2005
Incident date: Aug 9, 2005
DT: THE CONTACT OWNS 2002 CHEVROLET DUMP TRUCK. WHEN HE FIRST BOUGHT IT THE BRAKES WERE BAD. HE TOOK IT BACK TO THE DEALER, AND THEY PUT NEW ROTORS ON THE FRONT. HE WAS STILL HAVING PROBLEMS WITH THE BRAKES, AND HE TOOK IT BACK, AND THEY SAID THE BRAKES WERE FINE. HE TOOK IT TO MIDAS, AND THE BACK... Read more
TIRES:SIDEWALL
Jun 13, 2005
Incident date: Apr 22, 2005
TIRE FAILURE: THE 2002 CHEVROLET 3500 TRUCK PURCHASED HAD GOODYEAR WRANGLER TIRES ON AS ORIGINAL EQUIPMENT. THEY ALL BULGED AROUND THE RIM AND EVENTUALLY ONE "BLEW OUT" I TOOK THEM TO THE GOODYEAR DEALER AND THEY REPLACED THEM UNDER ROAD HAZARD. THE REPLACEMENT SET RAN HALF LIFE AND THEY STARTED TO ... Read more
FUEL SYSTEM, GASOLINE:DELIVERY
May 2, 2005
Incident date: Feb 2, 2003
THE CONSUMER PURCHASED A 2002 CHEVROLET 1 TON TRUCK IN 2003, EVER ONCE IN A WHILE IT HAS A COLD START. THIS BEGAN THE SAME MONTH THE VEHICLE WAS PURCHASED. FOUR TIMES SINCE DECEMBER THE VEHICLE HAS BEEN TO DEALER WHO CAN NOT FIND OUT WHAT IS WRONG WITH THE VEHICLE, BUT STARTS BACK AND QUITS OFTEN... Read more
SERVICE BRAKES, HYDRAULIC
Oct 19, 2004
Incident date: Sep 1, 2004
THE VEHICLE HAD SEVERAL MECHANICAL PROBLEMS TO INCLUDE THE EMERGENCY BRAKE, TRANSMISSION AND 4-WHEEL DRIVE. *NM THE CONSUMERS VEHICLE WAS PARKED ON A HILL AND THE EMERGENCY BRAKE FAILED CAUSING THE TRUCK TO ROLL OFF THE HILL. THE VEHICLE SUSTAINED 15000.00 DOLLARS WORTH OF DAMAGE. CONSUMER CON... Read more
Showing 50 of 64 complaints.
Technical Service Bulletins, 2002 CHEVROLET SILVERADO 3500
166 manufacturer communications from 116 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 060000 ENGINE AND ENGINE COOLING | 34 |
| 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL | 15 |
| 350000 EQUIPMENT | 15 |
| 110000 ELECTRICAL SYSTEM | 14 |
| 356000 EQUIPMENT ADAPTIVE/MOBILITY | 10 |
| 030000 BRAKES (PWS) | 7 |
| 353000 EQUIPMENT:ELECTRICAL | 6 |
| 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC. | 6 |
10-08-45-001H
Mar 28, 2024
110000 ELECTRICAL SYSTEM
This bulletin provides information for electrical ground repairs using new General Motors replacement fasteners with conductive finish.
06-06-01-019C
Mar 14, 2024
060000 ENGINE AND ENGINE COOLING
This bulletin advises the technician of possible location of an internal coolant leak from a specific cylinder head and location.
16-NA-383
Mar 13, 2024
060000 ENGINE AND ENGINE COOLING
This technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels shou
22-NA-074
Feb 22, 2024
060000 ENGINE AND ENGINE COOLING
This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.
18-NA-099
Jan 16, 2024
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.
PIP5601B
Jan 12, 2024
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This Preliminary Information communication provides information to the technician about vibration complaints that are one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Di
02-08-42-001J
Jan 12, 2024
120000 EXTERIOR LIGHTING
This informational bulletin provides information for dealers/technicians on Headlamp, Tail Lamp, License Lamp or Fog/Driving Lamp Damage.
PI1394B
Jan 12, 2024
060000 ENGINE AND ENGINE COOLING
This PI bulletin advises the technician on the proper way to install the pistons in an engine.
PI1394B
Jan 12, 2024
100000 POWER TRAIN
This PI bulletin advises the technician on the proper way to install the pistons in an engine.
23-NA-219
Dec 12, 2023
350000 EQUIPMENT
This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.
23-NA-219
Dec 12, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.
17-NA-170
Oct 6, 2023
200000 WHEELS
This service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all repairs requiring balance and Road Force measurement.
10-00-89-006J
Sep 26, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada Only).
PIT5099G
Sep 26, 2023
138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have hi
23-NA-153
Sep 1, 2023
060000 ENGINE AND ENGINE COOLING
The service bulletin advises the tech of a normal transmission shift condition and the delay in throttle response when the throttle plate is opened rapidly and advises the customer that it is normal for the delay.
23-NA-153
Sep 1, 2023
100000 POWER TRAIN
The service bulletin advises the tech of a normal transmission shift condition and the delay in throttle response when the throttle plate is opened rapidly and advises the customer that it is normal for the delay.
18-NA-073
Aug 24, 2023
060000 ENGINE AND ENGINE COOLING
This service bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.
23-NA-144
Aug 18, 2023
030000 BRAKES (PWS)
This technical bulletin provides information and a solution to a condition of Brake Pedal Moves or Self Applies at Full Turns.
03-06-01-023G
Jul 31, 2023
060000 ENGINE AND ENGINE COOLING
This service bulletin explains how to measure for oil consumption and possible reasons for loss of oil.
17-NA-170
Apr 27, 2023
200000 WHEELS
This service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all repairs requiring balance and Road Force measurement.
PIP5628F
Apr 24, 2023
061600 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)
This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
19-NA-219
Apr 24, 2023
060000 ENGINE AND ENGINE COOLING
This diagnostic tip bulletin provides additional information on how to diagnose a possible valve, lifter or camshaft issue.
19-NA-219
Mar 23, 2023
060000 ENGINE AND ENGINE COOLING
This diagnostic tip bulletin provides additional information on how to diagnose a possible valve, lifter or camshaft issue.
22-NA-009
Mar 17, 2023
060000 ENGINE AND ENGINE COOLING
This service bulletin provides service information on new torque specification and installation procedure for ACDelco Spin-On Oil Filters.
17-NA-073
Feb 21, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This warranty administration bulletin provides information regarding the field action courtesy transportation policy.
01-08-42-001O
Feb 15, 2023
120000 EXTERIOR LIGHTING
This service bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Water Leaks and Replacement Guidelines.
PIP5540J
Dec 15, 2022
138220 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REAR WINDOW:ELECTRICAL HEATING ELEMENT
This Preliminary information communicates to the technician the need to inspect the induction system for potential icing issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related component
21-NA-124
Dec 14, 2022
060000 ENGINE AND ENGINE COOLING
This service bulletin provides diagnostic tips/steps on testing for possible EVAP leaks in the system to correct a customer concern of an MIL Illuminated with DTCs P0442 and/or P0455 Set.
22-NA-074
Nov 9, 2022
060000 ENGINE AND ENGINE COOLING
This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.
22-NA-205
Oct 19, 2022
110000 ELECTRICAL SYSTEM
This service bulletin provides information on Module Harvesting.
PIT3665L
Oct 18, 2022
030000 BRAKES (PWS)
This Preliminary Information communication advises the technician that the Hydro-Boost is not serviceable and will need to be replaced if the brake pedal moves or applies on its own at a full turn.
10-00-89-006I
Oct 7, 2022
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada Only).
22-NA-195
Sep 28, 2022
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This service bulletin provides information on Handling Requests for Modifications to Permanently Import/Export Vehicles Between the U.S. and Canada.
22-NA-009
Sep 14, 2022
060000 ENGINE AND ENGINE COOLING
This service bulletin provides service information on new torque specification and installation procedure for ACDelco Spin-On Oil Filters.
22-NA-181
Sep 1, 2022
100000 POWER TRAIN
This diagnostic tip advises the tech not to separate the flexplate from the torque convertor or damage my occur if the engine is started while diagnosing for noise from the engine or transmission.
20-NA-065
Aug 15, 2022
060000 ENGINE AND ENGINE COOLING
This bulletin provides information on tools available to find an intake vacuum leak or exhaust leak to correct a condition of MIL Illuminated with Multiple Fuel Trim and/or Oxygen Sensor Codes Set.
22-NA-009
Jun 15, 2022
060000 ENGINE AND ENGINE COOLING
This service bulletin provides service information on new torque specification and installation procedure for ACDelco Spin-On Oil Filters.
PIT5099F
Jun 13, 2022
138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have hi
03-06-01-023E
Apr 27, 2022
060000 ENGINE AND ENGINE COOLING
This information bulletin explains how to measure for oil consumption and possible reasons for loss of oil.
22-NA-074
Mar 31, 2022
060000 ENGINE AND ENGINE COOLING
This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.
04-06-04-051F
Mar 22, 2022
073000 FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
04-06-04-051F
Mar 22, 2022
354000 EQUIPMENT:MECHANICAL
This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
05-00-89-072E
Mar 22, 2022
060000 ENGINE AND ENGINE COOLING
This service bulletin provides the technician with additional information on fuels, fuel additives and fuel management.
05-00-89-072E
Mar 22, 2022
070000 FUEL SYSTEM, GASOLINE
This service bulletin provides the technician with additional information on fuels, fuel additives and fuel management.
22-NA-009
Mar 22, 2022
060000 ENGINE AND ENGINE COOLING
This service bulletin provides service information on new torque specification and installation procedure for ACDelco Spin-On Oil Filters.
22NA009
Jan 11, 2022
061520 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:FILTER/SCREEN
This service bulletin provides service information on new torque specification and installation procedure for ACDelco Spin-On Oil Filters.
PIP5628E
Dec 14, 2021
060000 ENGINE AND ENGINE COOLING
This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
PIT3099U
Aug 11, 2021
350000 EQUIPMENT
This Preliminary Information communication provides information to the technician about installing General Motors Accessory parts/kits. Technicians should refer to Service Information for information regarding most accessories. Technician
16NA383
May 8, 2020
073000 FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
This technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels shou
16NA383
May 8, 2020
356000 EQUIPMENT ADAPTIVE/MOBILITY
This technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels shou
16NA383
May 8, 2020
060000 ENGINE (PWS)
This technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels shou
16NA383
Jan 2, 2020
073000 FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
This informational bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels
16NA383
Jan 2, 2020
350000 EQUIPMENT
This informational bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels
16NA383
Jan 2, 2020
356000 EQUIPMENT ADAPTIVE/MOBILITY
This informational bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels
060309004N
Oct 31, 2019
021240 SUSPENSION:FRONT:SPRINGS:LEAF SPRING ASSEMBLY
This technical bulletin provides a procedure to apply grease to the leaf springs to correct a condition of a squeak noise from the metals making contact.
100089006G
Oct 16, 2019
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This informational bulletin provides information for dealers how to submit a product information report (PIR) (Canada Only).
100089009C
Oct 9, 2019
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This informational bulletin provides information on key code security and information on GM key code look up applications.
DOR-K2S2K-10
Jul 26, 2019
350000 EQUIPMENT
This SKU is a Pitman Arm. The customer communication requested return of unsold inventory to inspect for the spline size. If the spline size is incorrect it will not have a tight fit with the mating component, and would lead to detectabl
PIT3665H
Jun 24, 2019
030000 BRAKES (PWS)
This Preliminary Information communication advises the technician that the Hydro-Boost is not serviceable and will need to be replaced if the brake pedal moves or applies on its own at a full turn.
DORU5R2J09
Jun 14, 2019
350000 EQUIPMENT
This SKU is an Air Door Actuator. The customer communication requested return of unsold inventory to inspect for incorrect UPC. Incorrect UPC could lead to a discrepency of inventory at the store. Incorrect UPC would have no impact to th
DORU5R2J09
Jun 14, 2019
356000 EQUIPMENT ADAPTIVE/MOBILITY
This SKU is an Air Door Actuator. The customer communication requested return of unsold inventory to inspect for incorrect UPC. Incorrect UPC could lead to a discrepency of inventory at the store. Incorrect UPC would have no impact to th
PIP5540D
Feb 19, 2019
060000 ENGINE AND ENGINE COOLING
This Preliminary information communicates to the technician the need to inspect the induction system for potential icing issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related component
PIT3227P
Dec 17, 2018
162500 STRUCTURE:BODY:TAILGATE
This Preliminary Information communication provides information to the technician about vehicles that may have slack in one of the tailgate cables. Technician should not replace any parts for this concern. Please communicate to the customer
PIP5540B
Dec 6, 2018
060000 ENGINE AND ENGINE COOLING
This Preliminary information communicates to the technician the need to inspect the induction system for potential icing issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related component
PIP4925B
Dec 3, 2018
063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
This preliminary information document communicates a tip on the way to diagnose possible induction or exhaust air leaks using the evaporative emission cart smoke machine and ultrasonic leak detector tools.
15-08-73-001A
Mar 21, 2017
118000 ELECTRICAL SYSTEM:SOFTWARE
This informational bulletin explains how to update the older Onstar module software to new software over GSA.
17-NA-073
Mar 15, 2017
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This warranty administration bulletin provides policy information with the field action courtesy transportation policy.
PI1394A
Aug 29, 2016
060000 ENGINE (PWS)
THIS INFORMATIONAL BULLETIN PROVIDES ADDITIONAL INFORMATION ON HOW TO INSTALL PISTONS AND SUGGEST WHAT TOOLS TO USE.
16NA260
Aug 26, 2016
353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO REPROGRAM THE MEDIA DISC PLAYER WITH THE LATEST CALIBRATIONS TO CORRECT A CONDITION OF THE REAR ENTERTAINMENT SYSTEM NOT OPERATING AS INTENDED IN COLDER AMBIENT TEMPERATURE AREAS DUE TO CALIBR
000601012F
Aug 2, 2016
060000 ENGINE (PWS)
THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION TO GM DEALERS ON THE CORRECT CLEANING METHODS WHEN CLEANING ENGINE GASKET SEALING SURFACES.
PIT5485B
Apr 27, 2016
110000 ELECTRICAL SYSTEM
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN IF UNABLE TO PLACE AN ONSTAR CALL IN THE IGNITION ON MODE AFTER THE ONSTAR CANADA UPGRADE, TO CONTACT THE GM TECHNICAL ASSISTANCE CENTER ONSTAR GROUP FOR FURTHER ASSISTANCE.
PIT5485B
Apr 27, 2016
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN IF UNABLE TO PLACE AN ONSTAR CALL IN THE IGNITION ON MODE AFTER THE ONSTAR CANADA UPGRADE, TO CONTACT THE GM TECHNICAL ASSISTANCE CENTER ONSTAR GROUP FOR FURTHER ASSISTANCE.
PIC5088F
Apr 21, 2016
353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR THE CONCERN. THE VEHICLE'S XM RADIO ONLY HAS XM PREVEIW CHANNELS.
PIC-5050-A
Apr 19, 2016
110000 ELECTRICAL SYSTEM
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THE STEPS ON REPAIRING THE CONCERN. A CUSTOMER MAY IDENTIFY A CONCERN OF UNABLE TO REACTIVATE A VEHICLE'S ONSTAR THAT HAS BEEN PREVIOUSLY DISABLED BY ONSTAR. DEALER IS TO CA
PIC-4935-E
Apr 19, 2016
110000 ELECTRICAL SYSTEM
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO HELP THE DEALERSHIP TECHNICIANS PERFORM A PARASITIC DRAIN TEST FOR THE ONSTAR MODULE. WHEN PERFORMING BATTERY PARASITIC DRAIN TEST, THERE MAY BE SOME CONFUSION AS TO WHAT TH
PIC-4935-E
Apr 19, 2016
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO HELP THE DEALERSHIP TECHNICIANS PERFORM A PARASITIC DRAIN TEST FOR THE ONSTAR MODULE. WHEN PERFORMING BATTERY PARASITIC DRAIN TEST, THERE MAY BE SOME CONFUSION AS TO WHAT TH
PIC4935E
Apr 19, 2016
110000 ELECTRICAL SYSTEM
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO HELP THE DEALERSHIP TECHNICIANS PERFORM A PARASITIC DRAIN TEST FOR THE ONSTAR MODULE. WHEN PERFORMING BATTERY PARASITIC DRAIN TEST, THERE MAY BE SOME CONFUSION AS TO WHAT TH
PIC5050A
Apr 19, 2016
353000 EQUIPMENT:ELECTRICAL
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THE STEPS ON REPAIRING THE CONCERN. A CUSTOMER MAY IDENTIFY A CONCERN OF UNABLE TO REACTIVATE A VEHICLE'S ONSTAR THAT HAS BEEN PREVIOUSLY DISABLED BY ONSTAR. DEALER IS TO CA
PIT5389A
Apr 19, 2016
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS FOR DIAGNOSING THE CONCERN. THE VEHICLE MAY BE UNABLE TO CONNECT TO ONSTAR USING THE WHITE, BLUE OR RED ONSTAR BUTTONS.
PIT5485A
Apr 8, 2016
110000 ELECTRICAL SYSTEM
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN, IF UNABLE TO PLACE AN ONSTAR CALL IN THE IGNITION ON MODE AFTER THE ONSTAR CANADA UPGRADE TO CONTACT THE GM TECHNICAL ASSISTANCE CENTER ONSTAR GROUP FOR FURTHER ASSISTANCE.
PIT5485A
Apr 8, 2016
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN, IF UNABLE TO PLACE AN ONSTAR CALL IN THE IGNITION ON MODE AFTER THE ONSTAR CANADA UPGRADE TO CONTACT THE GM TECHNICAL ASSISTANCE CENTER ONSTAR GROUP FOR FURTHER ASSISTANCE.
15-NA-079
Dec 1, 2015
110000 ELECTRICAL SYSTEM
OnStar? Voice Fallback Number Update Some customers may have received a letter from OnStar? stating that "We recently tried to provide a software update to the OnStar? hardware in your vehicle. However, your system could not be updated r
15-NA-079
Dec 1, 2015
350000 EQUIPMENT
OnStar? Voice Fallback Number Update Some customers may have received a letter from OnStar? stating that "We recently tried to provide a software update to the OnStar? hardware in your vehicle. However, your system could not be updated r
08-06-04-003D
Dec 1, 2015
060000 ENGINE AND ENGINE COOLING
New Tool Availability - EN-48974-EGR Cooler Pressure Tester Adapter Set to Diagnose Duramax Diesel Engine EGR Cooler Engine Coolant Leaks into Combustion Chamber
08-06-04-003D
Dec 1, 2015
061200 ENGINE AND ENGINE COOLING:ENGINE:DIESEL
New Tool Availability - EN-48974-EGR Cooler Pressure Tester Adapter Set to Diagnose Duramax Diesel Engine EGR Cooler Engine Coolant Leaks into Combustion Chamber
08-06-04-003D
Dec 1, 2015
060000 ENGINE (PWS)
New Tool Availability - EN-48974-EGR Cooler Pressure Tester Adapter Set to Diagnose Duramax Diesel Engine EGR Cooler Engine Coolant Leaks into Combustion Chamber
15-NA-079
Dec 1, 2015
353000 EQUIPMENT:ELECTRICAL
OnStar Voice Fallback Number Update
15-NA-079
Dec 1, 2015
346000 COMMUNICATION:MANUFACTURER TELEMATICS
OnStar Voice Fallback Number Update
PIP5232B
Nov 30, 2015
063140 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
This Preliminary Information communication provides information to the technician about gasoline powered cars, mid-size trucks, light duty trucks, and heavy duty trucks with premature catalytic converter failures. It is recommended to inspe
06-06-01-007I
Oct 2, 2015
060000 ENGINE AND ENGINE COOLING
This informational bulletin provides information to dealership personnel on identifying Duramax Diesel overpower engine breakdown or non-function due to aftermarket power-up devices vs. non overpower engine non-function of pistons, cylinder
06-06-01-007I
Oct 2, 2015
080000 FUEL SYSTEM, DIESEL
This informational bulletin provides information to dealership personnel on identifying Duramax Diesel overpower engine breakdown or non-function due to aftermarket power-up devices vs. non overpower engine non-function of pistons, cylinder
05500
May 1, 2015
110000 ELECTRICAL SYSTEM
05500 IGNITION DISTRIBUTOR SYSTEM CORROSION INSPECT / REPLACE
05500
May 1, 2015
116000 ELECTRICAL SYSTEM:IGNITION
05500 IGNITION DISTRIBUTOR SYSTEM CORROSION INSPECT / REPLACE
PIT5399
Apr 20, 2015
353000 EQUIPMENT:ELECTRICAL
This Preliminary Information communication provides information to the technician about connectivity concerns when connecting an Apple device via USB cord. Technician should insure the customer is using an original equipment manufacturer Ap
10-08-45-001E
Jan 23, 2015
110000 ELECTRICAL SYSTEM
This informational bulletin updates information on electrical ground repairs using new replacement fasteners with conductive finish.
PI1394
Jan 16, 2015
060000 ENGINE AND ENGINE COOLING
This preliminary informational bulletin provides technicians an engine repair tip for installation of pistons.
PIT3271G
Jan 15, 2015
350000 EQUIPMENT
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT CHANGING THE TIRE AND WHEEL SIZE ON VEHICLES. GENERAL MOTORS WILL ONLY SUPPORT A TIRE CALIBRATION FOR TIRES THAT HAVE BEEN SIZED, TESTED AND DESIGNED FO
PI1391
Jan 15, 2015
060000 ENGINE AND ENGINE COOLING
This preliminary informational bulletin provides a diagnostic tip for coolant leak at oil cooler inlet pipe o-ring after service engine replacement.
030848006J
Dec 11, 2014
138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
This informational bulletin provide information for the technicians to repair the rear window defroster contact or tabs.
PIT5264B
Nov 1, 2014
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Canadian Customers Unable To Place Calls And Turn By Turn Inoperative In The United States.
Showing 100 of 166 bulletins.
NHTSA Safety Investigations, CHEVROLET SILVERADO 3500
Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.
PE97001
Opened: Jan 17, 1997 , Closed: May 29, 1997
REAR AXLE SEPARATION FROM VEHICLE
THE SINGLE CONSUMER COMPLAINT RECEIVED BY NHTSA REPORTED AN INCIDENT IN WHICH APPLICATION OF THE SERVICE BRAKES OF THE SUBJECT VEHICLE PRECIPITATED AN UNFOREWARNED LOSS OF VEHICLE CONTROL AS THE LEFT REAR AXLE SEPARATED FROM THE VEHICLE.INSPECTION OF THE VEHICLE FOLLOWING THE INCIDENT DISCLOSED THAT... Read more
CHEVROLET SILVERADO 3500 - All Years Overview
Complete safety history for the CHEVROLET SILVERADO 3500 across all model years (1997, 2026).
104
Total Recalls
1,459
Total Complaints
1
Investigations
79
Reported Crashes
24
Reported Fires
4
Reported Deaths
CHEVROLET SILVERADO 3500 - Year by Year
Compare recalls and complaints across model years. Click any year to see full details.
| Year | Recalls | Complaints | |
|---|---|---|---|
| 2026 | 3 | 5 | View |
| 2025 | 1 | 19 | View |
| 2024 | 3 | 75 | View |
| 2023 | 1 | 21 | View |
| 2022 | 3 | 35 | View |
| 2021 | 5 | 56 | View |
| 2020 | 8 | 53 | View |
| 2019 | 7 | 34 | View |
| 2018 | 6 | 28 | View |
| 2017 | 6 | 14 | View |
| 2016 | 6 | 74 | View |
| 2015 | 7 | 78 | View |
| 2014 | 3 | 10 | View |
| 2013 | 4 | 36 | View |
| 2012 | 4 | 31 | View |
| 2011 | 5 | 42 | View |
| 2010 | 5 | 4 | View |
| 2009 | 6 | 10 | View |
| 2008 | 4 | 36 | View |
| 2007 | 5 | 42 | View |
| 2006 | 0 | 61 | View |
| 2005 | 1 | 60 | View |
| 2004 | 1 | 46 | View |
| 2003 | 1 | 60 | View |
| 2002 (current) | 2 | 64 | |
| 2001 | 2 | 97 | View |
| 2000 | 2 | 114 | View |
| 1999 | 1 | 73 | View |
| 1998 | 1 | 100 | View |
| 1997 | 1 | 78 | View |
| 1996 | 0 | 2 | View |
| 1994 | 0 | 1 | View |