2002 CHEVROLET SILVERADO 3500

2 recalls — 50 complaints

06E043000 May 19, 2006
FUEL SYSTEM, GASOLINE
CERTAIN REPLACEMENT FUEL FILTERS, FRAM BRAND NAME P/N G3727, WITH DATE CODES X52911 THROUGH X60801 SEQUENTIALLY OR X600141 AND A MEXICO COUNTRY OR ORIGIN MARKING ON THE FUEL FILTER HOUSING MANUFACTURED FROM OCTOBER 18, 2005, THROUGH MARCH 21, 2006, SOLD FOR USE ON THE VEHICLES LISTED ABOVE AND ON CERTAIN SCHOOL BUSES. (TO SEE THE SCHOOL BUS ENGINE SIZES, CLICK ON "DOCUMENT SEARCH" AND THEN "BUS APPLICATIONS"). THE CONNECTOR ON THE FUEL FILTER WAS NOT MANUFACTURED TO HONEYWELL'S SPECIFICATION. AS A RESULT, THE O-RING MAY NOT SEAT CORRECTLY ON THE FUEL LINE.
Remedy: HONEYWELL WILL NOTIFY OWNERS AND REPLACE THE FUEL FILTERS FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 18, 2006. OWNERS MAY CONTACT FRAM CUSTOMER SERVICE AT 1-800-890-2075 (OPTION 1).
88,303 vehicles affected
01V220000 Jun 26, 2001
INTERIOR LIGHTING
VEHICLE DESCRIPTION: CERTAIN PICKUP TRUCKS EQUIPPED WITH 6.6L DIESEL ENGINES FAIL TO COMPLY WITH REQUIREMENTS OF FMVSS NO. 105, "HYDRAULIC AND ELECTRIC BRAKE SYSTEMS." THESE VEHICLES HAVE A BRAKE SYSTEM WARNING LIGHT IN THE INSTRUMENT CLUSTER THAT MAY NOT ILLUMINATE WHEN THE BRAKE FLUID IS LOW. IN ADDITION, WHEN THE BRAKE FLUID IS LOW, THE VEHICLE MAY NOT MEET THE PARTIAL SYSTEM REQUIREMENTS OF FMVSS NO. 105.
Remedy: DEALERS WILL CHANGE THE LOCATION OF A WIRE CONNECTION IN THE UNDERHOOD BUSSED ELECTRICAL CENTER. OWNER NOTIFICATION BEGAN JULY 9, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT CHEVROLET AT 1-800-222-1020 OR GMC AT 1-800-462-8782.
38,863 vehicles affected
FUEL SYSTEM, GASOLINE Jan 31, 2018
2002 CHEVROLET SILVERADO. CONSUMER WRITES IN REGARDS TO SEVERAL FUEL INJECTOR FAILURES AND OEM UNCOATED CARBON STEEL BRAKE LINES. *M THE CONSUMER STATED GM WITHHELD MATERIAL FACTS CONCERNING DURAMAX LB7 DIESEL FUEL INJECTOR FAILURES IN VIOLATION OF MISSOURI MERCHANDISING PRACTICES ACT AT THE TIME OF SALE AND DELIVERY. *JS
SERVICE BRAKES Jan 31, 2018
2002 CHEVROLET SILVERADO. CONSUMER WRITES IN REGARDS TO SEVERAL FUEL INJECTOR FAILURES AND OEM UNCOATED CARBON STEEL BRAKE LINES. *M THE CONSUMER STATED GM WITHHELD MATERIAL FACTS CONCERNING DURAMAX LB7 DIESEL FUEL INJECTOR FAILURES IN VIOLATION OF MISSOURI MERCHANDISING PRACTICES ACT AT THE TIME OF SALE AND DELIVERY. *JS
SERVICE BRAKES May 24, 2016
WHEN POSITIONING MY TRUCK TO HOOK UP MY 5TH WHEEL CAMPER I LOST MY BRAKES. THERE WAS NO WARNING OF ANY KIND AND I WASN'T SURE UNTIL I GOT OUT AND SAW THE PUDDLE . EVEN AFTER MOVING THE TRUCK AN LOSING MORE FLUID THERE WAS STILL NO WARNING. I HATE TO THINK IF HAD HOOKED UP AND BEEN DOWN THE HIGHWAY WHEN CORRODED METAL LINES BLEW OUT!
SERVICE BRAKES Nov 17, 2014
WHILE DRIVING THE VEHICLE JUST COMPLETELY SHUTS OFF, I HAVE REPLACED EVERYTHING & 1 YEAR LATER AND 25,000 MILES LATER & 5 ACCIDENTS THE VEHICLE STILL DOES IT NOW IT WONT EVEN START. THIS IS VERY DANGEROUS AND THERE SHOULD BE A RE-CALL ON THIS I'VE READ THAT THIS IS VERY COMMON IN THIS VEHICLE AND THERE ARE VARIOUS RECALLS ON THE WIRING HARNESS, TRANSMISSION, FUEL LINE, FILTER, HEADLIGHTS, TOWING PACKAGE, BRAKE SYSTEM, BRAKE LIGHTS, BRAKE WARNING LIGHTS. EVERYBODY WHO IS EXPERIENCING THIS ISSUE SHOULD FILE A COMPLAINT TO RESOLVE THIS ISSUE. I ALMOST LOST MY LIFE MANY TIMES AND I LOST ALOT OF MONEY ON THIS VEHICLE GM SHOULD TAKE THIS TRUCK BACK THAT'S FOR SURE 2002 C3500 EXPRESS / CUTAWAY DURAMAX DIESEL *TR
Crash
FUEL SYSTEM, DIESEL Nov 17, 2014
WHILE DRIVING THE VEHICLE JUST COMPLETELY SHUTS OFF, I HAVE REPLACED EVERYTHING & 1 YEAR LATER AND 25,000 MILES LATER & 5 ACCIDENTS THE VEHICLE STILL DOES IT NOW IT WONT EVEN START. THIS IS VERY DANGEROUS AND THERE SHOULD BE A RE-CALL ON THIS I'VE READ THAT THIS IS VERY COMMON IN THIS VEHICLE AND THERE ARE VARIOUS RECALLS ON THE WIRING HARNESS, TRANSMISSION, FUEL LINE, FILTER, HEADLIGHTS, TOWING PACKAGE, BRAKE SYSTEM, BRAKE LIGHTS, BRAKE WARNING LIGHTS. EVERYBODY WHO IS EXPERIENCING THIS ISSUE SHOULD FILE A COMPLAINT TO RESOLVE THIS ISSUE. I ALMOST LOST MY LIFE MANY TIMES AND I LOST ALOT OF MONEY ON THIS VEHICLE GM SHOULD TAKE THIS TRUCK BACK THAT'S FOR SURE 2002 C3500 EXPRESS / CUTAWAY DURAMAX DIESEL *TR
Crash
POWER TRAIN Nov 17, 2014
WHILE DRIVING THE VEHICLE JUST COMPLETELY SHUTS OFF, I HAVE REPLACED EVERYTHING & 1 YEAR LATER AND 25,000 MILES LATER & 5 ACCIDENTS THE VEHICLE STILL DOES IT NOW IT WONT EVEN START. THIS IS VERY DANGEROUS AND THERE SHOULD BE A RE-CALL ON THIS I'VE READ THAT THIS IS VERY COMMON IN THIS VEHICLE AND THERE ARE VARIOUS RECALLS ON THE WIRING HARNESS, TRANSMISSION, FUEL LINE, FILTER, HEADLIGHTS, TOWING PACKAGE, BRAKE SYSTEM, BRAKE LIGHTS, BRAKE WARNING LIGHTS. EVERYBODY WHO IS EXPERIENCING THIS ISSUE SHOULD FILE A COMPLAINT TO RESOLVE THIS ISSUE. I ALMOST LOST MY LIFE MANY TIMES AND I LOST ALOT OF MONEY ON THIS VEHICLE GM SHOULD TAKE THIS TRUCK BACK THAT'S FOR SURE 2002 C3500 EXPRESS / CUTAWAY DURAMAX DIESEL *TR
Crash
ELECTRICAL SYSTEM Nov 17, 2014
WHILE DRIVING THE VEHICLE JUST COMPLETELY SHUTS OFF, I HAVE REPLACED EVERYTHING & 1 YEAR LATER AND 25,000 MILES LATER & 5 ACCIDENTS THE VEHICLE STILL DOES IT NOW IT WONT EVEN START. THIS IS VERY DANGEROUS AND THERE SHOULD BE A RE-CALL ON THIS I'VE READ THAT THIS IS VERY COMMON IN THIS VEHICLE AND THERE ARE VARIOUS RECALLS ON THE WIRING HARNESS, TRANSMISSION, FUEL LINE, FILTER, HEADLIGHTS, TOWING PACKAGE, BRAKE SYSTEM, BRAKE LIGHTS, BRAKE WARNING LIGHTS. EVERYBODY WHO IS EXPERIENCING THIS ISSUE SHOULD FILE A COMPLAINT TO RESOLVE THIS ISSUE. I ALMOST LOST MY LIFE MANY TIMES AND I LOST ALOT OF MONEY ON THIS VEHICLE GM SHOULD TAKE THIS TRUCK BACK THAT'S FOR SURE 2002 C3500 EXPRESS / CUTAWAY DURAMAX DIESEL *TR
Crash
ENGINE Nov 17, 2014
WHILE DRIVING THE VEHICLE JUST COMPLETELY SHUTS OFF, I HAVE REPLACED EVERYTHING & 1 YEAR LATER AND 25,000 MILES LATER & 5 ACCIDENTS THE VEHICLE STILL DOES IT NOW IT WONT EVEN START. THIS IS VERY DANGEROUS AND THERE SHOULD BE A RE-CALL ON THIS I'VE READ THAT THIS IS VERY COMMON IN THIS VEHICLE AND THERE ARE VARIOUS RECALLS ON THE WIRING HARNESS, TRANSMISSION, FUEL LINE, FILTER, HEADLIGHTS, TOWING PACKAGE, BRAKE SYSTEM, BRAKE LIGHTS, BRAKE WARNING LIGHTS. EVERYBODY WHO IS EXPERIENCING THIS ISSUE SHOULD FILE A COMPLAINT TO RESOLVE THIS ISSUE. I ALMOST LOST MY LIFE MANY TIMES AND I LOST ALOT OF MONEY ON THIS VEHICLE GM SHOULD TAKE THIS TRUCK BACK THAT'S FOR SURE 2002 C3500 EXPRESS / CUTAWAY DURAMAX DIESEL *TR
Crash
SERVICE BRAKES Oct 18, 2013
TL* THE CONTACT OWNS A 2002 CHEVROLET C/K 3500. THE CONTACT STATED THAT WHILE DRIVING 15 MPH, HE DEPRESSED THE BRAKE PEDAL BUT THE VEHICLE CONTINUED TRAVELING INTO THE INTERSECTION UNTIL THE VEHICLE STOPPED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE FRONT BRAKES NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED FOUR ADDITIONAL TIMES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 22,000. THE VIN WAS UNAVAILABLE.
ENGINE Sep 11, 2013
TL* THE CONTACT OWNS A 2002 CHEVROLET SILVERADO 3500. THE CONTACT STATED WHILE TRAVELING VARIOUS SPEEDS, THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE CRANKSHAFT POSITION SENSOR FAILED. THE VEHICLE WAS BEING REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 500.
TIRES Jul 8, 2013
I HAVE HAD 2 OF THEM FAIL ON MY WORK TRUCK. BOTH HAD VERY LOW MILES. TIRES COMPLETELY BLEW OUT.
SERVICE BRAKES Jun 30, 2013
BRAKE LINE FAILURE. COMING TO STOP LIGHT, BRAKES WENT OUT CAUSING ME TO RUN THE LIGHT ALMOST CAUSING MAJOR ACCIDENT. THIS HAPPENED IN FEB 2013. HAD BRAKE LINE REPAIRED. IN JUNE 2013 SAME THING HAPPENED AGAIN / DIFFERENT BRAKE LINE. NEED TO REPLACE ALL BRAKE LINES. *TR
SERVICE BRAKES Nov 12, 2012
WHILE STOPPING; BRAKE PEDAL WENT TO THE FLOOR AND WAS BARELY ABLE TO STOP VEHICLE. IF I HAD BEEN DIVING @ HIGHWAY SPEED I WOULD NOT HAVE BEEN ABLE TO STOP AND WOULD HAVE BEEN IN A BAD ACCIDENT. AFTER GETTING OUT OF VEHICLE, FOUND BRAKE FLUID LEAKING ON GROUND UNDER VEHICLE THAT WAS COMING FROM ABOVE LEFT FRAME MEMBER JUST TO REAR OF FIREWALL @ LOCATION WERE BRAKE LINES ALL COME TOGETHER. THERE WAS A LINE OF BRAKE FLUID ON PAVEMENT THE ENTIRE DISTANCE THAT I HAD BEEN TRYING TO STOP. BRAKE LINES APPEARED TO BE RUSTED THRU ALSO OBSERVED THAT FUEL LINES BADLY RUSTED ALSO. I HAVE SINCE FOUND OUT THAT THIS IS AN ONGOING PROBLEM WITH CHEVROLET TRUCKS AND THAT GM HAS MADE A KIT TO REPAIR PROBLEM. THIS IS SERIOUS DESIGN FLAW THAT GM SHOULD ISSUE A RECALL AND FIX @ THEIR EXPENSE. THERE SHOULD BE AN IMMEDIATE SAFETY RECALL TO ADDRESS THE PROBLEM BEFORE SOMEONE GET SERIOUSLY INJURED OR KILLED. *TR
SERVICE BRAKES Oct 7, 2012
BRAKE FAILED COMING INTO HOME'S DRIVEWAY WHICH RESULTED IN CRASH WITH MINOR DAMAGE. INSPECTION SHOWED THAT THE REAR BRAKE LINES WERE COMPLETELY RUSTED THROUGH. *TR
Crash
SERVICE BRAKES, HYDRAULIC Aug 24, 2011
TL* THE CONTACT OWNS A 2002 CHEVROLET C3500. THE CONTACT WAS DRIVING APPROXIMATLEY 25 MPH WHEN THE BRAKES WERE APPLIED AND THE PEDAL WENT TO THE FLOORBOARD WITHOUT THE VEHICLE STOPPING. THE CONTACT WAS ABLE TO COAST TO THE SIDE OF THE ROAD WITHOUT A CRASH. THE CONTACT CHECKED THE MASTER CYLINDER AND FOUND THAT THE BRAKE FLUID WAS DEPLETED AND HE COULD SEE BRAKE FLUID LEAKING FROM UNDER THE VEHICLE. THE FAILURE WAS CAUSED BY A RUPTURE OF ONE OF THE MASTER CYLINDER BRAKE LINES. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 41,500.
SERVICE BRAKES, HYDRAULIC Jul 20, 2011
S10 APPROPRIATE HANDLING -COPY OF A LETTER TO THE PRESIDENT RE THE DANGERS OF RUPTURING BRAKE LINES ON A 2002 CHEVROLET SILVERADO 3500. *TGW THE CONSUMER STATED THE VEHICLE NEEDED FRONT BRAKE PADS, ROTORS WHICH WERE MORE RUSTED OUT THAN WORN AND ONE CALIPER. AS THE CONSUMER WAS BLEEDING THE AIR FROM THE HYDRAULIC CIRCUIT, HE NOTICED BRAKE FLUID POURING OUT OF THREE LOCATIONS ON THE DRIVER'S SIDE. THE STEEL BRAKE LINES HAD RUPTURED ON BOTH HYDRAULIC CIRCUITS DUE TO THE STEEL LINES RUSTING OUT. THE CONSUMER REPLACED ALL OF THE STEEL LINES, AS SOME OF THE RUST WAS HIDDEN FROM VIEW WITHIN PLASTIC RETAINERS. *JB
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS Jul 20, 2011
S10 APPROPRIATE HANDLING -COPY OF A LETTER TO THE PRESIDENT RE THE DANGERS OF RUPTURING BRAKE LINES ON A 2002 CHEVROLET SILVERADO 3500. *TGW THE CONSUMER STATED THE VEHICLE NEEDED FRONT BRAKE PADS, ROTORS WHICH WERE MORE RUSTED OUT THAN WORN AND ONE CALIPER. AS THE CONSUMER WAS BLEEDING THE AIR FROM THE HYDRAULIC CIRCUIT, HE NOTICED BRAKE FLUID POURING OUT OF THREE LOCATIONS ON THE DRIVER'S SIDE. THE STEEL BRAKE LINES HAD RUPTURED ON BOTH HYDRAULIC CIRCUITS DUE TO THE STEEL LINES RUSTING OUT. THE CONSUMER REPLACED ALL OF THE STEEL LINES, AS SOME OF THE RUST WAS HIDDEN FROM VIEW WITHIN PLASTIC RETAINERS. *JB
TIRES May 16, 2011
ON SUNDAY MAY THE 15TH THE WALMART TLE ON BUSH RIVER RD IN COLUMBIA SC INSTALLED TWO FRONT TIRES ON A 2002 CHEVY 3500 VAN. THEY INSTALLED TWO P RATED TIRES EVEN THOUGH THE VEHICLE CALLS FOR LT. THEY ALL SO PUT 55PSI IN THE TIRES WHEN THE TIRES ARE ONLY RATED FOR 44PSI. THE TIRES ARE NOT RATED FOR THIS. ALSO THERE WAS NO DOT CARD GIVEN OUT. *TR
SERVICE BRAKES, HYDRAULIC May 5, 2011
HUSBAND PERFORMED OIL CHANGE ON TRUCK. TRUCK IS DRIVEN INFREQUENTLY, ONLY USED FOR TOWING MY HORSE TRAILER, SO OIL IS ONLY CHANGED ABOUT ONCE A YEAR, AND TRUCK IS GARAGE KEPT. WHEN UNDERNEATH TRUCK, HUSBAND NOTICED THAT ALL BRAKE LINES FEEDING INTO THE ABS UNIT ARE SEVERELY CORRODED AND COULD FAIL AT ANY TIME. BASED ON CONDITION OF BRAKE LINES, HUSBAND (A MECHANIC) FEELS ABS UNIT IS PROBABLY FULL OF RUST AS WELL. ENTIRE BRAKING SYSTEM MAY BE COMPROMISED AND FULL OF RUST. TRUCK WILL NOT BE SAFE TO DRIVE UNTIL BRAKE LINES ARE REPLACED, AND POTENTIALLY ENTIRE BRAKING SYSTEM IS OVERHAULED. CALLED DEALERSHIP, THEY REFUSED TO DO ANYTHING BECAUSE THE TRUCK IS OUT OF WARRANTY. WE HAVE CONTACTED CHEVROLET DIRECTLY AND ARE AWAITING A RETURN PHONE CALL. MY HUSBAND HAS 30 AND 40 YEAR OLD CARS AT HOME THAT HAVE CLEANER ORIGINAL BRAKE LINES THAN OUR 10 YEAR OLD TRUCK DOES.
ENGINE AND ENGINE COOLING May 2, 2011
TL*THE CONTACT OWNS A 2002 CHEVROLET SILVERADO 3500. THE CONTACT STATED THE VEHICLE WOULD SHUT DOWN WITHOUT WARNING. THERE WAS NO INDICATION THAT THE VEHICLE WAS SHUTTING OFF, BUT THE VEHICLE WOULD START BACK UP WITHIN A FEW MINUTES. THE CONTACT REPLACED THE FUEL FILTER AND HAD THE FUEL SYSTEM CHECKED, BUT NONE OF THE REPAIRS CORRECTED THE FAILURE. THE CONTACT FOUND NHTSA CAMPAIGN ID NUMBER: 01V521000 (ENGINE AND ENGINE COOLING), DEALING WITH THE CRANKSHAFT POSITION SENSOR FOR THE 2001 MODEL YEAR AND INDICATED THAT THE 2002 MODEL YEAR HAD THE IDENTICAL FAILURE. THE FAILURE MILEAGE WAS 34,000 AND THE CURRENT MILEAGE WAS 35,000. UPDATED 5/24/11 *CN THE CONSUMER STATED HE REPLACED THE CRANKSHAFT POSITION SENSOR AT HIS EXPENSE. UPDATED 06/06/11
VISIBILITY:GLASS, SIDE/REAR Oct 1, 2010
TL*THE CONTACT OWNS A 2002 CHEVROLET 3500 . THE CONTACT STATED THAT THE REAR WINDOWS ON BOTH SIDES FELL OUT ON THE ROAD AT DIFFERENT TIMES. THE DEALER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE WINDOWS WERE MANUFACTURED BY C. R. LAURENCE COMPANY IN HOUSTON TEXAS. THE CURRENT MILEAGE WAS 30,000.
SERVICE BRAKES, HYDRAULIC Sep 28, 2010
ANTI-LOCK BRAKING SYSTEM CONSISTENTLY ENGAGES WHEN AT SLOW-SPEED STOPPING (5-8 MPH). PROBLEM STARTED AT THE 40,000 MILE MARK. DEALER INFORMED THAT THERE IS A RECALL ON THE ISSUE BUT MY VIN DOES NOT QUALIFY. *TR
ENGINE AND ENGINE COOLING:ENGINE Jun 4, 2010
TL* THE CONTACT OWNS A 2002 CHEVROLET SILVERADO 3500. THE CONTACT STATED WHEN AT SPEEDS OF AT LEAST 60 MPH SITTING IDLE AT A TRAFFIC STOP, THE VEHICLE WOULD STALL WITHOUT WARNING. WHEN THE FAILURE WOULD OCCUR, THE VEHICLE WOULD LOSE POWER STEERING AND BRAKING POWER AS HE WOULD COAST TO THE SIDE OF THE ROADWAY. THE CONTACT WOULD BE ABLE TO RESTART THE VEHICLE AND ON OCCASION, IT WOULD TAKE SEVERAL ATTEMPTS. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE AND THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER FILED A CLAIM FOR THE CONTACT BUT WOULD NOT PROVIDE ANY IMMEDIATE ASSISTANCE. THE FAILURE MILEAGE WAS 62,000 AND THE CURRENT MILEAGE IS 69,976. THE CONSUMER STATED SINCE THE REPORT WAS FILED, HE HAD THE CRANK SENSOR REPLACED AND IT ELIMINATED THE PROBLEM. UPDATED EVOQ 10/22/10
STEERING Feb 23, 2010
HYDRAULIC:ANTILOCK DURING LOW-SPEED BRAKE APPLICATIONS THE BRAKES PUSH BACK AND DON'T NOT STOP THE TRUCK THE POWER STEERING ALSO CUTS OUT WHEN THIS HAPPENS. *TR
SERVICE BRAKES, HYDRAULIC Feb 23, 2010
HYDRAULIC:ANTILOCK DURING LOW-SPEED BRAKE APPLICATIONS THE BRAKES PUSH BACK AND DON'T NOT STOP THE TRUCK THE POWER STEERING ALSO CUTS OUT WHEN THIS HAPPENS. *TR
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:INJECTORS Dec 28, 2009
TL* THE CONTACT OWNS A 2002 CHEVROLET SILVERADO 2500. THE FUEL INJECTOR THAT CONNECTS TO THE MOTOR HAS FAILED. THE VEHICLE DEALER AND MANUFACTURER WERE NOTIFIED. HE WAS ADVISED TO THAT HE WOULD HAVE TO BEAR THE EXPENSE OF THE REPAIR. THE FAILURE MILEAGE WAS 87,000. UPDATED 2/17/10 *CN UPDATED 02/22/10
ENGINE AND ENGINE COOLING:ENGINE:DIESEL Dec 28, 2009
TL* THE CONTACT OWNS A 2002 CHEVROLET SILVERADO 2500. THE FUEL INJECTOR THAT CONNECTS TO THE MOTOR HAS FAILED. THE VEHICLE DEALER AND MANUFACTURER WERE NOTIFIED. HE WAS ADVISED TO THAT HE WOULD HAVE TO BEAR THE EXPENSE OF THE REPAIR. THE FAILURE MILEAGE WAS 87,000. UPDATED 2/17/10 *CN UPDATED 02/22/10
SERVICE BRAKES, HYDRAULIC Dec 22, 2009
TL* THE CONTACT OWNS A 2002 CHEVROLET SILVERADO 3500. THE FRONT BRAKE SENSOR HAS FAILED BECAUSE OF CORROSION. THE VEHICLE WAS TAKEN TO THE DEALER AND HE WAS ADVISED THAT SINCE THE WARRANTY EXPIRED NO ASSISTANCE WOULD BE PROVIDED. THE FAILURE MILEAGE WAS 135,000.
PARKING BRAKE Apr 16, 2009
TL*THE CONTACT OWNS A 2002 CHEVROLET SILVERADO 3500. THE CONTACT STATED THAT THE PARKING BRAKE WILL NOT HOLD, WHICH CAUSES UNINTENDED VEHICLE MOVEMENT. HE TOOK THE VEHICLE TO A LOCAL REPAIR SHOP AND THE MECHANIC ATTEMPTED TO ADJUST THE CABLES. IMMEDIATELY AFTER THE REPAIR, THE FAILURE CONTINUED. THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 05V161000 (PARKING BRAKE); THEREFORE, THEY WOULD NOT ASSUME ANY RESPONSIBILITY. THE VEHICLE HAS NOT BEEN REPAIRED ACCORDING TO THE RECALL. THE FAILURE MILEAGE WAS 60,000 AND CURRENT MILEAGE WAS 71,500.
POWER TRAIN:MANUAL TRANSMISSION Feb 24, 2009
FLYWHEEL RATTLES AND VIBRATES. THIS IS SECOND OCCURRENCE AT 100,000 MILES AND WAS REPLACED BY DEALER THE FIRST TIME AT 50,000 MILES. *TR
TIRES Dec 3, 2008
TL*THE CONTACT OWNS A 2002 CHEVROLET SILVERADO 3500. THE VEHICLE HAS GOODYEAR WRANGLER SRA TIRES, SIZE 215/85/16 (NA). WHILE DRIVING 70 MPH ON NORMAL ROAD CONDITIONS, THE VEHICLE VIBRATED EXCESSIVELY. THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD AND NOTICED THAT THE FRONT PASSENGER SIDE TIRE WAS BLISTERING ON THE SIDEWALL. THE TIRE HAS NOT BEEN REPLACED FOR THE DEFECT. THE MANUFACTURER HAS BEEN NOTIFIED OF THE DEFECTIVE TIRE. THE FAILURE AND CURRENT MILEAGES WERE 87,000. UPDATED 12/30/08 *CN THE CONSUMER STATED GOODYEAR REPLACED THE TIRES. UPDATED 01/02/09. *JB
ENGINE AND ENGINE COOLING Jan 24, 2008
I HAVE A 2002 SILVERADO 3500 8.1 LITER AND THE TRUCK WILL JUST TURN OFF WITH NO NOTICE WHILE AT HIGHWAY SPEEDS AND ALSO IN TRAFFIC STARTED AT 60,000 MILES GM WILL NOT TAKE CARE OF THE PROBLOM ALSO WHILE DRIVING THE LIGHT FOR WHAT GEAR YOU ARE IN WILL GO OUT AND THE TRUCK WILL GO IN NEUTRAL OR STOP SHIFTING ALL TOGETHER. *TR
VISIBILITY:WINDSHIELD WIPER/WASHER:SWITCH/WIRING Jan 10, 2008
WINDSHIELD WIPER INTERMITTENT SWITCH FAILURE (2ND TIME SINCE BOUGHT TRUCK NEW IN 2002). WHEN SWITCH TO INTERMITTENT, WIPERS COME ON AND STAY ON. *TR
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS Aug 10, 2007
CHEVY RV VAN WITH WINDOW PROBLEMS CUSTOMER STATES THAT THE RV IS NOT SAFE TO DRIVE**NAR**CC THE CONSUMER STATED HE WAS UNABLE TO GET THE DRIVER AND PASSENGER WINDOWS TO OPEN. THE DEALER REPORTED THE SWITCH WAS DEFECTIVE AND BURNED OUT THE WINDOW MOTOR. UPDATED 09/04/07. *JB
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP Aug 7, 2007
UNDER NORMAL BRAKING CONDITIONS THE ANTI LOCK BRAKING SYSTEM WILL ACTIVATE AT LOW SPEED, AROUND 7-10 MILES PER HOUR. CONTACTED LOCAL DEALER AND THEY TOLD ME IT WAS TYPICALLY THE WHEEL SPEED SENSOR THAT CAUSES THIS PROBLEM. THERE WAS A RECALL ISSUED BY GM BUT MY TRUCK DID NOT FALL IN THIS RECALL DUE TO THE VIN NUMBER. WHEEL SPEED SENSORS WERE REPLACED TO FIX THIS ISSUE. *JB
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:INJECTORS Mar 30, 2007
TL*THE CONTACT OWNS A 2002 CHEVROLET SILVERADO 3500. THE CONTACT NOTICED THAT SMOKE WAS RISING FROM THE REAR OF THE VEHICLE, THE EXHAUST PIPE. THE VEHICLE WAS BROUGHT TO THE DEALER FOR A DIAGNOSTIC TEST, AND THE DEALER DETERMINED THAT THE FUEL INJECTOR FAILED. THE FUEL INJECTOR WAS PREVIOUSLY REPLACED THREE TIMES. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 152,927.*AK
PARKING BRAKE Mar 5, 2007
TL*- THE CONTACT STATED THAT WHEN THE PARKING BRAKE ON THE 2002 CHEVROLET SILVERADO 3500 WAS ENGAGED IT WOULD ONLY HOLD THE VEHICLE FOR A FEW SECONDS. THE CONTACT STATED THAT ONCE HE EXITED THE VEHICLE IT WOULD ROLL AWAY. THE CONTACT STATED THIS HAPPENED WHEN VEHICLE WAS PARKED ON A FLAT SURFACE OR A HILL. THIS CONTACT STATED THIS RESULTED IN NUMEROUS CRASHES. THE CURRENT AND FAILURE MILEAGE WAS 30000. THERE WAS A RECALL REPAIR COMPLETED FOR THIS PROBLEM; HOWEVER, THE PROBLEM RECURRED. THE CONTACT STATED THE ROTORS WERE PITTED AND RUSTED, WHICH MADE IT DIFFICULT TO STOP THE VEHICLE. THE DEALERSHIP INSPECTED VEHICLE. HOWEVER, DID NOT COME TO ANY CONCLUSION AS TO WHAT CAUSES THIS TO HAPPEN. THE DEALERSHIP REFUSED TO PERFORM ANY SERVICE ON THE VEHICLE. THE VEHICLE CURRENTLY HAS 30000 MILES. *AK
Crash
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR Mar 5, 2007
TL*- THE CONTACT STATED THAT WHEN THE PARKING BRAKE ON THE 2002 CHEVROLET SILVERADO 3500 WAS ENGAGED IT WOULD ONLY HOLD THE VEHICLE FOR A FEW SECONDS. THE CONTACT STATED THAT ONCE HE EXITED THE VEHICLE IT WOULD ROLL AWAY. THE CONTACT STATED THIS HAPPENED WHEN VEHICLE WAS PARKED ON A FLAT SURFACE OR A HILL. THIS CONTACT STATED THIS RESULTED IN NUMEROUS CRASHES. THE CURRENT AND FAILURE MILEAGE WAS 30000. THERE WAS A RECALL REPAIR COMPLETED FOR THIS PROBLEM; HOWEVER, THE PROBLEM RECURRED. THE CONTACT STATED THE ROTORS WERE PITTED AND RUSTED, WHICH MADE IT DIFFICULT TO STOP THE VEHICLE. THE DEALERSHIP INSPECTED VEHICLE. HOWEVER, DID NOT COME TO ANY CONCLUSION AS TO WHAT CAUSES THIS TO HAPPEN. THE DEALERSHIP REFUSED TO PERFORM ANY SERVICE ON THE VEHICLE. THE VEHICLE CURRENTLY HAS 30000 MILES. *AK
Crash
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP Oct 12, 2006
DT*: THE CONTACT STATED WHILE DRIVING 7 MPH ON NORMAL ROAD CONDITIONS, THERE WAS NO BRAKING ACTION WHEN TRYING TO STOP. NO WARNING LIGHTS WERE ILLUMINATED TO ALERT THE DRIVER. THE VEHICLE WAS TAKEN TO THE DEALERSHIP WHO INDICATED THE ANTILOCK BRAKE SYSTEM (ABS) HAD A RECALL # 05V379000 REGARDING SERVICE BRAKES, HYDRAULIC:ANTILOCK, FOR THOSE VEHICLES DUE TO A SPEED SENSOR FAILURE. ALL VEHICLES OPERATED IN SALT BELT STATES MAY BE AFFECTED. THE MANUFACTURER WAS CONTACTED, AND INDICATED THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN, AND THE COMPANY WAS NOT RESPONSIBLE FOR THE REPAIR COST. THE SPEED SENSOR, WHICH WAS THE AFFECTED COMPONENT OF THE ABS, WAS MANUFACTURED IN THE SAME PLANT FOR ALL GENERAL MOTORS VEHICLES. THE CONTACT EXPRESSED CONCERN BECAUSE A COPY OF THE COMPLAINT TAKEN BACK IN AUGUST WAS NEVER RECEIVED.
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP Sep 7, 2006
DT*: THE CONTACT STATED WHILE APPLYING BRAKE PRESSURE AT 10 MPH, THE ANTILOCK BRAKES ACTIVATED UNDER NORMAL CONDITIONS AND THERE WAS AN INCREASED STOPPING DISTANCE. THE VEHICLE WAS INSPECTED BY A DEALER WHO DETERMINED THE WHEEL SPEED SENSORS WERE CORROSIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS EXPOSED TO EXCESSIVE ROADS SALTS DURING THE WINTER MONTHS. THERE WAS A NHTSA RECALL, # 05V379000, REGARDING THE ANTILOCK BRAKES. THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN. THE MANUFACTURER WAS ALERTED.
TIRES:TREAD/BELT Jul 16, 2006
RIGHT REAR TIRE TREAD SEPARATED FROM TIRE AT HIGHWAY SPEED (APPROXIMATELY 65 MPH). CREATED SIDE DAMAGE TO MY CHEVROLET. 3500 VAN. TIRE DID NOT BLOW OUT. WAS FLAT NEXT MORNING. *JB
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP Nov 21, 2005
DT: THE CONTACT STATES THERE IS A NHTSA RECALL CAMPAIGN 05379000 CONCERNING THE ANTI LOCK BRAKES . THIS VEHICLE MANIFESTS THE SAME PROBLEMS AS INDICATED IN THE RECALL, BUT IS NOT INCLUDED IN THE RECALL DUE TO VIN. THE CONTACT REPAIRED THE VEHICLE AT HIS OWN EXPENSE.*AK
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP Nov 10, 2005
UNDER NORMAL BRAKING JUST BEFORE STOPPING THE ABS ACTIVATES. *JB
SUSPENSION:REAR:SPRINGS Oct 3, 2005
DT: WHILE IN A PARKING LOT CONSUMER'S VEHICLE ACCELERATED TO AVOID ANOTHER CAR AT A LOW SPEED WHEN THE LEFT REAR FRONT SPRING EYE OF THE REAR SUSPENSION BROKE OFF, CAUSING THE VEHICLE TO STRIKE A PILLAR. THIS OCCURRED WHEN THE REAR END OF THE VEHICLE LOST CONTROL, AND TURNED SIDEWAYS, STRIKING THE PILLAR DUE TO THE LOSS OF THE SPRING. THE CONSUMER HAD THE VEHICLE TOWED TO A BODY SHOP. THE CONSUMER MADE THE DETERMINATION ABOUT THIS ISSUE. THE TRUCK IS AT THE BODY SHOP NOW. IT HAS NOT BEEN TO A DEALER. NO REPAIRS OR CORRECTIONS AT THIS TIME. THIS WAS THE FIRST ISSUE WITH THE REAR SUSPENSION. THERE WAS DAMAGE ONLY TO THE VEHICLE, NO POLICE REPORT WAS TAKEN. *AK
Crash
SUSPENSION:REAR Aug 9, 2005
DT: THE CONTACT OWNS 2002 CHEVROLET DUMP TRUCK. WHEN HE FIRST BOUGHT IT THE BRAKES WERE BAD. HE TOOK IT BACK TO THE DEALER, AND THEY PUT NEW ROTORS ON THE FRONT. HE WAS STILL HAVING PROBLEMS WITH THE BRAKES, AND HE TOOK IT BACK, AND THEY SAID THE BRAKES WERE FINE. HE TOOK IT TO MIDAS, AND THE BACK ROTORS WERE SHOT. THEY PUT NEW BRAKES AND ROTORS ON THE BACK. ALSO, THE FUEL GAUGE SENSOR WAS DEFECTIVE. THEY REPLACED THE SENSOR. THE REAR END WAS BAD. THEY REBUILT THE REAR END. THEN THE EXHAUST SYSTEM MALFUNCTIONED, *AK AND THEY PUT NEW MANIFOLDS ON IT. *AK
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE Aug 9, 2005
DT: THE CONTACT OWNS 2002 CHEVROLET DUMP TRUCK. WHEN HE FIRST BOUGHT IT THE BRAKES WERE BAD. HE TOOK IT BACK TO THE DEALER, AND THEY PUT NEW ROTORS ON THE FRONT. HE WAS STILL HAVING PROBLEMS WITH THE BRAKES, AND HE TOOK IT BACK, AND THEY SAID THE BRAKES WERE FINE. HE TOOK IT TO MIDAS, AND THE BACK ROTORS WERE SHOT. THEY PUT NEW BRAKES AND ROTORS ON THE BACK. ALSO, THE FUEL GAUGE SENSOR WAS DEFECTIVE. THEY REPLACED THE SENSOR. THE REAR END WAS BAD. THEY REBUILT THE REAR END. THEN THE EXHAUST SYSTEM MALFUNCTIONED, *AK AND THEY PUT NEW MANIFOLDS ON IT. *AK
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR Aug 9, 2005
DT: THE CONTACT OWNS 2002 CHEVROLET DUMP TRUCK. WHEN HE FIRST BOUGHT IT THE BRAKES WERE BAD. HE TOOK IT BACK TO THE DEALER, AND THEY PUT NEW ROTORS ON THE FRONT. HE WAS STILL HAVING PROBLEMS WITH THE BRAKES, AND HE TOOK IT BACK, AND THEY SAID THE BRAKES WERE FINE. HE TOOK IT TO MIDAS, AND THE BACK ROTORS WERE SHOT. THEY PUT NEW BRAKES AND ROTORS ON THE BACK. ALSO, THE FUEL GAUGE SENSOR WAS DEFECTIVE. THEY REPLACED THE SENSOR. THE REAR END WAS BAD. THEY REBUILT THE REAR END. THEN THE EXHAUST SYSTEM MALFUNCTIONED, *AK AND THEY PUT NEW MANIFOLDS ON IT. *AK
TIRES:SIDEWALL Jun 13, 2005
TIRE FAILURE: THE 2002 CHEVROLET 3500 TRUCK PURCHASED HAD GOODYEAR WRANGLER TIRES ON AS ORIGINAL EQUIPMENT. THEY ALL BULGED AROUND THE RIM AND EVENTUALLY ONE "BLEW OUT" I TOOK THEM TO THE GOODYEAR DEALER AND THEY REPLACED THEM UNDER ROAD HAZARD. THE REPLACEMENT SET RAN HALF LIFE AND THEY STARTED TO BULGE IN THE SAME SPOT. ONE BLEW OUT ON THE FREEWAY.THIS TIME I REPLACED THEM WITH DIFFERENT TIRES, BUT SAVED THE OLD ONES IN CASE YOU WISHED TO LOOK AT THEM. SERIOUS INJURY COULD HAPPEN FROM THIS AND I THINK THAT IF I HAD REPLACED THEM WITH GOODYER TIRES, THE PROBLEM WOULD BE BURRIED WITHIN THE COMPANY.IF YOU ARE NOT INTERESTED THEN I NEED TO RECYCLE THEM.
FUEL SYSTEM, GASOLINE:DELIVERY May 2, 2005
THE CONSUMER PURCHASED A 2002 CHEVROLET 1 TON TRUCK IN 2003, EVER ONCE IN A WHILE IT HAS A COLD START. THIS BEGAN THE SAME MONTH THE VEHICLE WAS PURCHASED. FOUR TIMES SINCE DECEMBER THE VEHICLE HAS BEEN TO DEALER WHO CAN NOT FIND OUT WHAT IS WRONG WITH THE VEHICLE, BUT STARTS BACK AND QUITS OFTEN ON ROAD. HAS BEEN TOWED, WHICH GMC HAS REIMBURSED BUT NOT REPAIRED. THIS VEHICLE IS USED FOR WORK. COLD WEATHER RELATED, 30+ DEGREES NO PROBLEMS.*AK
SERVICE BRAKES, HYDRAULIC Oct 19, 2004
THE VEHICLE HAD SEVERAL MECHANICAL PROBLEMS TO INCLUDE THE EMERGENCY BRAKE, TRANSMISSION AND 4-WHEEL DRIVE. *NM THE CONSUMERS VEHICLE WAS PARKED ON A HILL AND THE EMERGENCY BRAKE FAILED CAUSING THE TRUCK TO ROLL OFF THE HILL. THE VEHICLE SUSTAINED 15000.00 DOLLARS WORTH OF DAMAGE. CONSUMER CONTACTED THE DEALER AND CONTACTED CHEVROLET BUT TO NO AVAIL BECAUSE THEY WILL NOT TAKE RESPONSIBILITY FOR THE DAMAGES. THE MECHANICS AT CHEVROLET STATED THAT THE EMERGENCY BRAKE IS DEFECTIVE BUT NO MECHANICAL DEFECTS. THE CONSUMERS VEHICLE IS UNDRIVABLE. *TC