2020 CHEVROLET SILVERADO 3500

8 recalls, 53 complaints - 1,057 TSBs

POWER TRAIN:AUTOMATIC TRANSMISSION:FLUID/LUBRICANT:VALVES/VALVE BODY

Defect Description

General Motors, LLC is recalling certain 2020 Chevrolet Silverado 2500, 3500, GMC Sierra 2500, 3500, and 2020-2022 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles that may have been repaired incorrectly under recall 24V797. The transmission control valve may fail and cause the rear wheels to l... Read more

Consequence

Rear wheel lock up increases the risk of a crash.

Remedy

Dealers will inspect the vehicles and update the transmission control software, free of charge. Owner notification letters were mailed March 6, 2026. Owners may contact GMC customer service at 1-800-462-8782 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N252516560.... Read more

1,055 vehicles affected

Manufacturer: General Motors, LLC

POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARE

Defect Description

General Motors, LLC (GM) is recalling certain 2020-2022 Chevrolet Silverado 1500, 2500, 3500, GMC Sierra 1500, 2500, 3500, 2021 Cadillac Escalade, Escalade ESV, Chevrolet Tahoe, Suburban, GMC Yukon, and Yukon XL vehicles equipped with diesel engines. The transmission control valve may fail and caus... Read more

Consequence

Rear wheel lock-up can increase the risk of a crash.

Remedy

Dealers will install new transmission control module software, free of charge. GM will provide a special coverage program to cover the repair of transmissions that are identified by the remedy software as containing a defective control valve. Owner notification letters were mailed December 12, 202... Read more

463,295 vehicles affected

Manufacturer: General Motors, LLC

LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH

Defect Description

General Motors, LLC (GM) is recalling certain 2020-2024 Chevrolet Silverado 2500, 3500, GMC Sierra 2500 and 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently ... Read more

Consequence

An unlatched tailgate may open while driving and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.

Remedy

Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed May 17, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer se... Read more

570,434 vehicles affected

Manufacturer: General Motors, LLC

SEAT BELTS

Defect Description

General Motors, LLC (GM) is recalling certain 2019-2021 Chevrolet Silverado 1500 and GMC Sierra 1500, 2021 Chevrolet Suburban and Tahoe and GMC Yukon XL and 2020-2021 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 vehicles. The seat belt brackets may not be secured to the seat fram... Read more

Consequence

If a seat-belt bracket is not secured, the seat belt may not properly restrain an occupant in the front-row center seat position, increasing the risk of injury in a crash.

Remedy

GM will notify owners, and dealers will inspect left-side and right-side front-row center seat-belt bracket attachments and reassemble it correctly as necessary, free of charge. The recall began January 26, 2021. Owners may contact GMC customer service at 1-800-462-8782, Chevrolet customer service... Read more

624,216 vehicles affected

Manufacturer: General Motors, LLC

AIR BAGS:SIDE/WINDOW:CURTAIN:INFLATOR

Defect Description

General Motors, LLC. (GM) is recalling certain 2020 Buick Enclave, Cadillac XT5 and XT6, Chevrolet Blazer, Silverado 1500, 2500 and 3500 and Traverse and GMC Acadia and Sierra 1500, 2500 and 3500 vehicles. The diffuser component of the Roof-Rail Air Bag (RRAB) inflator may not have been properly cr... Read more

Consequence

If the diffuser separates from the inflator during deployment, RRAB performance may be degraded, increasing the risk of injury in a crash.

Remedy

GM will notify owners, and dealers will replace the suspect RRAB modules, free of charge. The recall began September 3, 2020. Owners may contact Chevrolet customer service at 1-800-630-2438, Cadillac customer service at 1-800-333-4223, or Buick customer service at 1-800-521-7300. GM's number for ... Read more

769 vehicles affected

Manufacturer: General Motors LLC

STRUCTURE:BODY:HOOD

Defect Description

General Motors LLC (GM) is recalling certain 2020 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 vehicles previously recalled under 20V-142. Some of the vehicles in 20V-324 were not part of Recall 20V-142 but received defect parts during another service (typically during collision r... Read more

Consequence

If a striker wire fractures, the hood may open unexpectedly while driving, increasing the risk of a crash.

Remedy

GM will notify owners, and dealers will replace the hood assembly, free of charge. For hoods sold over the counter, dealers will contact customers with instructions for hood replacement. The recall began July 7, 2020. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer... Read more

272 vehicles affected

Manufacturer: General Motors LLC

LATCHES/LOCKS/LINKAGES:HOOD:LATCH

Defect Description

General Motors LLC (GM) is recalling certain 2020 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 vehicles. The hood-latch striker wires may not have been heat-treated properly, possibly causing them to fracture.

Consequence

If a striker wire fractures, the hood may open unexpectedly while driving, increasing the risk of a crash.

Remedy

GM will notify owners, and dealers will replace the hood assembly, free of charge. The recall began April 13, 2020. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-888-988-7267. GM's number for this recall is N192284960.

1,909 vehicles affected

Manufacturer: General Motors LLC

SEAT BELTS:PRETENSIONER

Defect Description

General Motors LLC (GM) is recalling certain 2019-2020 Chevrolet Silverado 1500 and GMC Sierra 1500, and 2020 Silverado 2500, Silverado 3500, Sierra 2500, and Sierra 3500 vehicles equipped with carpet floor covering. When the front seat belt pretensioners deploy, hot gas may vent through an opening... Read more

Consequence

A vehicle fire could result if materials ignite inside the vehicle.

Remedy

GM will notify owners, and dealers will close off the opening in the pretensioner bracket, free of charge. The recall began December 13, 2019. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-888-988-7267. GM's number for this recall is N192270600.

556,399 vehicles affected

Manufacturer: General Motors LLC

Complaint Statistics

53 total complaints 4 crashes 1 fires 1 injuries

Top Reported Components

Component	Complaints
ENGINE	12
SERVICE BRAKES	7
POWER TRAIN	7
UNKNOWN OR OTHER	4
FUEL/PROPULSION SYSTEM	3
STEERING	3
ELECTRICAL SYSTEM	2
WHEELS	2
FUEL SYSTEM, DIESEL	1
TIRES:TREAD/BELT	1

Incident date: Jul 7, 2026

Transmission will not shift into high gears throws engine code

Incident date: Jul 30, 2026

VIN: [XXX] Make/Model/Year: 2020 Chevrolet Silverado 3500HD, Duramax L5P, Allison 10L1000 Recall: N242454440 / N242454441 (NHTSA 24V797) Description: Vehicle had N242454440 completed May 2026 (TCM software update for harsh shift / wheel lockup). On XXX at 103k miles, vehicle exhibited same def... Read more

Incident date: Sep 1, 2025

The contact owns a 2024 Chevrolet Malibu. The contact stated that the vehicle was parked and turned off in front of the hotel lobby. Moments after entering the hotel, the contact informed that the vehicle had rolled down the hotel driveway and crashed into two parked vehicles located in the hotel pa... Read more

Crash

Incident date: Jun 30, 2026

On 07/01/2026, at approximately 8:00 AM, during steady acceleration, flashing of MIL with loss of power presented northbound after merging from 235 west bound to I-135 north bound near Park City, KS. Particularly dangerous resulting in near rear end collision. Upon taking nearest exit ramp, attached... Read more

Incident date: Mar 24, 2026

The contact owned a 2013 Kia Optima. The contact stated that while driving at an undisclosed speed, the front end of the vehicle caught fire. The contact was informed by another driver that the fire originated near the front driver’s side wheel area. The fire was extinguished by the local fire dep... Read more

Fire

Incident date: Jan 21, 2026

My 2023 GMC Sierra has 60,571 miles for a while now while driving the transmission slips and slams into gears. Recently driving with my kids in the car on highway going 70mph the back brakes locked up multiple times, so scary and dangerous while driving. I now currently have a code P-0747 in the sy... Read more

Incident date: Jan 21, 2026

The contact owns a 2012 Kia Optima. The contact stated that while driving at an undisclosed speed, the buttons on the steering wheel became inoperative. No warning lights were illuminated. The vehicle was taken to a dealer, where it was diagnosed, and it was determined that the clock spring assembly... Read more

Incident date: Jan 30, 2026

Nissan has reported than some cars could abruptly catch fire while DC fast charging due to excessive lithium deposits within the battery cells. In certain circumstances, those excess deposits could create additional electrical resistance while fast charging, overheating the battery pack and causing ... Read more

Incident date: Sep 17, 2025

Rear view camera failure. When the vehicle is put in reverse, the rear view camera does not come on creating a safety hazard while backing up since you don't always have a line of sight due to other vehicles parked next to you. A warning message eventually pops up that says "Camera is unavailable. P... Read more

Incident date: Jun 20, 2020

When I put my vehicle in park, the message “shift to park” pops up. It has been doing this for well over a year. I have already had to replace a battery once due to this because I didn’t realize it was still on. It does not happen everytime I park but at random times. The more it happens, the ... Read more

Incident date: Apr 10, 2025

The contact owns a 2013 Hyundai Santa Fe Sport. The contact stated that when the vehicle was started, there was an abnormal knocking sound coming from the vehicle with the check engine warning light illuminated. The vehicle was towed to the dealer; however, the failure was not determined. The contac... Read more

Incident date: Apr 10, 2025

my recall is already completed, why on the your website still showing incompleted?

Incident date: Jun 4, 2025

The vehicle steering wheel feels stuck in position while driving, it releases the initial sticking feeling when I force the turn and it continues to feel stuck in place every time the steering doesn’t turn to either side and I try to turn again it requires extra force to release the stuck in place... Read more

Incident date: Jun 29, 2025

The Vacuum pump on my 2021 GMC Acadia failed causing my breaks malfunction. This Problem was confirmed by a certified mechanic that repaired it. this is in conjunction with the NHTSA recall issued under N192268490.

Incident date: Jun 20, 2022

The contact owns a 2025 Subaru Forester. The contact stated while the contact's wife was driving at an undisclosed speed, the brake pedal was depressed, however the vehicle failed to stop. The vehicle crashed into a nearby residential garage. No warning lights were illuminated. The vehicle was towe... Read more

Crash 1 injured

Incident date: Mar 25, 2025

Vehicle has a bearing noise in the front. Now vehicle has door fault, transmission not in park, auto hold fault and hill assist not available when driving the car. The car will engage parking brake randomly and when the brakes are wet the brakes will not engage for up to 50 feet. The car has become ... Read more

Incident date: Mar 6, 2025

The passenger side wiper stopped working. Hyundai dealer denied warranty claim.

Incident date: Dec 1, 2024

Coolant intrusion into cylinder 1 due to failure noted in TSB 19-2346

Incident date: Dec 1, 2024

Coolant intrusion into cylinder 1 due to failure noted in TSB 19-2346

Incident date: Dec 1, 2024

Rear subframe cracked while driving and rear of car sways from one lane to the next when brakes are applied. Car is not safe

Incident date: Jan 20, 2025

While driving, the screen in front of the driver (dash) which displays information such as speed, transmission gear, parking brake, and other important information, will flicker and/or be distorted. This results in driver distraction and may prevent the driver from seeing safety-related information ... Read more

Incident date: Dec 30, 2024

When turning, either left or right, a clicking noise is coming from the the front end. The noise comes from the front end in the direction I am turning from the wheels area of the front end.

Incident date: Dec 30, 2024

Passanger side windshield wiper, complete failure at highway speeds while using. The wiper broke off, flew into traffic behind me. No warnings, no visible issues.

Incident date: Dec 24, 2024

January 8, 2025 To the NHTSA: My wife, [XXX] and I, [XXX] , have a 2017 Ford Escape. We have been informed that our vehicle has a defective lower-engine block that is resulting in coolant seeping into the engine cylinders, which causes the engine to overheat. This damage can also result in the en... Read more

Incident date: Oct 28, 2024

I am writing to report a significant safety issue with my 2020 Honda Odyssey. The Front Assembly Assist Monocular Camera (OEM part 36160-THR-C01-M1) has failed, causing the loss of several critical safety features, including auto high beam, lane departure warning, adaptive cruise control, collision ... Read more

Incident date: Dec 11, 2024

Upper Intake manifold flap actuator ( part: Toyota 17190-0P101 ) brakes in the intake resulting in wrong air reading and forcing vehicle into limp mode causing the vehicle to rapidly decrease speed, and creating a potential accident with other vehicles and semi's. this will continue to happen but t... Read more

Incident date: Dec 11, 2024

PTU failure.

Incident date: Dec 11, 2024

I bought my Tahoe from Dan Vaden Chevrolet in Savannah, GA with approx 58k miles. At around 88k miles I noticed the transmission hesitated when putting into reverse or drive from the park position. I had my transmission fluid changed at 70k and 100k miles. Now, at 112k miles, it has significantly go... Read more

Incident date: Oct 25, 2024

Brake booster and actuator failure.

Incident date: Sep 11, 2024

I was stopped at a stoplight and the car ahead of me moved up slightly so I took my foot off the brake. I did not accelerate by pressing the gas pedal and I was going approximately 1-2 MPH. Car in front of me slammed on their brakes and I tried to depress my brake and the brake alert signal inside t... Read more

Crash

Incident date: Apr 15, 2021

These vehicles have a defect that causes coolant to leak into the engine’s cylinders, which can cause corrosion, oil dilution and contamination, and engine failure; and Ford failed to disclose these defects create a safety risk, because the lack of coolant created by the leaks causes overheating a... Read more

Incident date: Jul 25, 2024

The car has a red triangle come up and the car just turns off It has happen 3 times and has been in the shop 2 times and and at this time it going on the 3 month

Incident date: Sep 28, 2020

Major safety concern with vehicle stalling, having no power, not moving mainly in Snow Mode. The first month of purchase the car stalled, had no power, would not move in Comfort Mode. My Husband was driving and I thought it was a weird fluke or something. Then it happened driving up the hill to our... Read more

Incident date: Sep 28, 2020

VANOS related service light has been on for months. BMW refuses to quickly and expeditiously resolve an open recall on said VANOS bolts. Technicians inform me that there are NO open recalls on this vehicle, which is clearly untrue.

Incident date: Jan 23, 2024

The contact owns a 2019 Ford Fusion. The contact stated on several occasions while driving at various speeds, the vehicle lost motive power while shifting gear and failed to exceed 40 MPH. Additionally, the contact stated that when the vehicle was started, the vehicle started shaking abnormally. The... Read more

Incident date: Sep 7, 2023

I came to a stop at a red light and the engine turned over to preserve energy, once the light turned green and I attempted to gas, the car would not move. I turned off and on repeatedly to try to get the car to go but with no success, I was causing traffic for at least 5 minutes while I had no clue... Read more

Incident date: Sep 24, 2023

Engine Trouble: 1. Throttle Actuator Control (past issue, not sure if problem still exists). 2. Combustion Issue: (past and present) engine consuming excessive amounts of oil. Needing additional oil between oils changes. Dealer claimed ‘Combustion Cleaning’ was performed April/May 2023 and is... Read more

Incident date: Sep 6, 2023

The tire is a Cooper (Discoverer/Rigged Trek) 35x12.50R20LT. The tire is unreadable as it ripped off the bead. While driving, a sudden pop suddenly occurred and smoke began to appear. I pulled over and realized the entire tire popped/blew up. No accident, it was at 35mph approximately. The vehicle ... Read more

Incident date: Jul 29, 2023

In April 2020, I brought my car into the Lafayette Ford Dealership in Fayetteville, NC bc I had been experiencing issues with the car moving when it was not supposed to. I would start the car with my foot on the brake, switch it into reverse/drive and *without taking my foot off the brake* the car ... Read more

Crash

Incident date: May 15, 2023

Start/stop feature has stopped working (warning light is on), and steering wheel is sticking on short turns requiring extra pressure to right the wheel. There is a recall for this problem, however my car is not included.

Incident date: Jul 16, 2023

2019 Honda Accord Sport 1.5T and 2.0T oil dilution issues. Fuel leaks in to the oil system and anytime the oil is changed it smells like gasoline. I have to change the oil every 3k to 5k miles in order to keep my oil clean and without engine fuel dilution.

Incident date: Jun 30, 2023

Takata recall. The contact owns a 2015 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair... Read more

Incident date: Nov 30, 2022

The contact owns a 2012 Ford Fusion. The contact stated while driving into a parking garage, a chime sounded and a message indicating that the power steering had malfunctioned was displayed. The vehicle then lost power steering functionality. The contact was able to park the vehicle. The contact tur... Read more

Incident date: Nov 30, 2022

The affected component is the backup camera and warning system. The malfunction happens in a loop around every 3 minutes. My safety and that of others is put at risk when the backup and rear collision warning fails to function and negates backward motion visibility to the driver by such failure. ... Read more

Incident date: Nov 30, 2022

Incident date: Aug 13, 2022

The driver-side rear tire (P275/65R20) tread became separated while driving on I95 North with a fifthwheel. The tread became separated from the tire and caused sever damage to the trucks driver side rear wheel well and potential of losing control of the vehicle while towing a fifth wheel with my fam... Read more

Incident date: Apr 28, 2022

GM recall N2123544170 DPF regeneration temperature /DEF heater for cold weather operation to keep def from freezing and also for thawing frozen def...dealer to replace def tank and internal heating element...dealer was unable to give a time line for replacement parts needed to fix truck.(parts are ... Read more

Incident date: Apr 28, 2022

Showing 50 of 53 complaints.

Technical Service Bulletins, 2020 CHEVROLET SILVERADO 3500

1,057 manufacturer communications from 502 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

Component	Bulletins
350000 EQUIPMENT	168
060000 ENGINE AND ENGINE COOLING	168
110000 ELECTRICAL SYSTEM	144
100000 POWER TRAIN	83
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL	56
080000 FUEL SYSTEM, DIESEL	41
060000 ENGINE (PWS)	28
200000 WHEELS	28

060000 ENGINE AND ENGINE COOLING

The informational bulletin advises the tech to use the glow plug bore cleaner to reduce the chance of soot building up on the glow plug causing a premature failure.

170000 LATCHES/LOCKS/LINKAGES

Customer Satisfaction Program. As a remedy for Safety Recall N232426400, certain vehicles had the liftgate exterior release switch assembly disabled. This Customer Satisfaction Program provides the final repair to restore the function of

170000 LATCHES/LOCKS/LINKAGES

200000 WHEELS

This service bulletin provides information for dealers/technicians on Tire Radial Force Variation (RFV).

020000 SUSPENSION

This technical bulletin provides a procedure to re-torque the leaf spring u bolts to correct a condition of Clunking Noise from Rear of Vehicle (Re-torque Leaf Spring Bolts).

350000 EQUIPMENT

This service bulletin provides information on the Transport Mode Feature, also known as Logistics mode, which is used to increase the 12V Battery stand time of the vehicle during transit and or long period of stand time at the dealerships.

110000 ELECTRICAL SYSTEM

350000 EQUIPMENT

This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.

110000 ELECTRICAL SYSTEM

This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.

350000 EQUIPMENT

This informational bulletin advises the technician to check for faults that may be caused by the trailer otherwise found by a possible faulty trailer connector.

110000 ELECTRICAL SYSTEM

This informational bulletin advises the technician to check for faults that may be caused by the trailer otherwise found by a possible faulty trailer connector.

030000 SERVICE BRAKES, HYDRAULIC

This informational bulletin advises the technician to check for faults that may be caused by the trailer otherwise found by a possible faulty trailer connector.

350000 EQUIPMENT

This bulletin updates the position of General Motors on refinishing aluminum wheels. GM has determined that wheel refinishing under warranty will no longer be performed.

200000 WHEELS

This bulletin updates the position of General Motors on refinishing aluminum wheels. GM has determined that wheel refinishing under warranty will no longer be performed.

110000 ELECTRICAL SYSTEM

This bulletin provides information for electrical ground repairs using new General Motors replacement fasteners with conductive finish.

160000 STRUCTURE

This preliminary informational bulletin provides frame coating repair information to correct a customer concern of wax coating on frame peeling, metal shows corrosion/rusting (U.S. and Canada Only).

110000 ELECTRICAL SYSTEM

This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.

111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY

This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.

350000 EQUIPMENT

This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.

118000 ELECTRICAL SYSTEM:SOFTWARE

This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.

160000 STRUCTURE

This preliminary informational bulletin provides frame coating repair information to correct a customer concern of wax coating on frame peeling, metal shows corrosion/rusting (U.S. and Canada Only).

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This service bulletin provides information on submitting quality Photos of Various Vehicle Concerns to the GM Technical Assistance Center (TAC).

350000 EQUIPMENT

This informational bulletin provides information on availability for a locking gas cap for trucks are operated in high amount of dirt or dust which can migrate to the filler cap area.

081100 FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY

This informational bulletin provides information on availability for a locking gas cap for trucks are operated in high amount of dirt or dust which can migrate to the filler cap area.

350000 EQUIPMENT

This technical bulletin provides repair information to correct a customer concern of U170 Radio Software Update.

110000 ELECTRICAL SYSTEM

This technical bulletin provides repair information to correct a customer concern of U170 Radio Software Update.

118000 ELECTRICAL SYSTEM:SOFTWARE

This Preliminary information communicates a Radio software update resolution for OnStar LED Red And Wifi Hotspot Inoperative After Remote Vehicle Start concern.

060000 ENGINE AND ENGINE COOLING

This technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels shou

110000 ELECTRICAL SYSTEM

This bulletin advises the tech to inspect deeper into what may be the main cause of an engine failure.

100000 POWER TRAIN

This bulletin advises the tech to inspect deeper into what may be the main cause of an engine failure.

060000 ENGINE AND ENGINE COOLING

This bulletin advises the tech to inspect deeper into what may be the main cause of an engine failure.

350000 EQUIPMENT

This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.

350000 EQUIPMENT

This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).

110000 ELECTRICAL SYSTEM

This Preliminary information communicates that some customers may comment that after an auto-stop event the engine does not restart and to inspect the engine ground strap. Temporarily on hold while PIE0572 is active. PIE0572 has now ended

132000 VISIBILITY:GLASS, SIDE/REAR

This technical bulletin provides a procedure to correct the condition of Suction Cup Marks on Window Glass.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This service bulletin provides information on All hazmat parts being returned to the Warranty Parts Center (WPC) must be shipped using Central Transport. Hazardous materials should never be sent by air transportation to the WPC.

980000 UNKNOWN OR OTHER

This warranty administration bulletin provides information regarding the field action courtesy transportation policy.

060000 ENGINE AND ENGINE COOLING

This technical bulletin provides repair information to correct a customer concern of Evaporative DTCs P0442, P0446, P0455 or P0449, Caused by Dust Intrusion into the Evaporative Canister.

060000 ENGINE AND ENGINE COOLING

This service bulletin provides a repair procedure to correct customer concerns of Service Emissions System Displayed on DIC, MIL Illuminated with DTC P249C and/or P20E8 Set.

060000 ENGINE AND ENGINE COOLING

This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.

260000 FORWARD COLLISION AVOIDANCE

This Preliminary information communicates a "Forward Collision System Reduced" message displayed on the DIC when the Forward Automatic Braking has been set to the "Alert" setting. This is normal when the FAB has been set to "Alert".

118520 ELECTRICAL SYSTEM:ADAS:PARKING ASSIST:SENSORS

This Preliminary information communicates information on how to disable the Side Blind Zone Detection and Park Assist systems when a customer removes the pickup box from the vehicle to install an aftermarket bed or body.

118510 ELECTRICAL SYSTEM:ADAS:PARKING ASSIST:SOFTWARE

118420 ELECTRICAL SYSTEM:ADAS:BLINDSPOT:SENSORS

118410 ELECTRICAL SYSTEM:ADAS:BLINDSPOT:SOFTWARE

273000 LANE DEPARTURE: BLIND SPOT DETECTION

251000 ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC)

This Preliminary Information communication provides information to the technician about vehicles that have an unwanted Stability Activation and/or a Service Stability message on the Driver Information Center. Technician may find a Diagnosti

100000 POWER TRAIN

This technical bulletin provides a procedure to inspect the front pump of the transmission for a possible leak.

350000 EQUIPMENT

This service bulletin helps diagnose/reduce possible CCND issues on Transfer Cases - Service 4WD on DIC, Intermittent Failures, Noise Concerns, Driveline/Steering Vibration/Shudder, Intermittent DTCs/MIL Illuminated, Engagement/Disengagemen

110000 ELECTRICAL SYSTEM

100000 POWER TRAIN

010000 STEERING

110000 ELECTRICAL SYSTEM

This service bulletin provides a repair procedure to correct customer concerns of Service Emissions System Displayed on DIC, MIL Illuminated with DTC P249C and/or P20E8 Set.

060000 ENGINE AND ENGINE COOLING

This service bulletin provides a repair procedure to correct customer concerns of Service Emissions System Displayed on DIC, MIL Illuminated with DTC P249C and/or P20E8 Set.

060000 ENGINE AND ENGINE COOLING

This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations.

063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL

This service bulletin provides information on the cold start control system in DI engines to reduce cold start emissions and improve fuel economy.

070000 FUEL SYSTEM, GASOLINE

This service bulletin provides information on the cold start control system in DI engines to reduce cold start emissions and improve fuel economy.

030000 BRAKES (PWS)

This Preliminary Information communication provides information to the technician about fluid leaking from the brake caliper piston area found during a service of the vehicle. The substance is actually excess assembly grease from the calipe

110000 ELECTRICAL SYSTEM

This technical bulletin provides a procedure to program the Reductant Control Module and Setup and Perform the Reductant Fluid Tank Level Reset.

060000 ENGINE AND ENGINE COOLING

This technical bulletin provides a procedure to program the Reductant Control Module and Setup and Perform the Reductant Fluid Tank Level Reset.

190000 TIRES

This Preliminary Information communication provides information to the technician that some owners of Heavy Duty Trucks and Utilities may ask if they can lower their tire pressures. Tire pressures being set to the "Tire and Loading Label" w

100000 POWER TRAIN

This Warranty Admin service bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle

060000 ENGINE AND ENGINE COOLING

353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

This Preliminary information communicates to dealers of a known issue with failed map update

110000 ELECTRICAL SYSTEM

This Preliminary information communication provides information to the technician on installing Regular Production Option Code 9L7 Up-fitter Auxiliary Switches. Technician will need to reference the latest version of General Motors Up-fitte

110000 ELECTRICAL SYSTEM

This service bulletin provides information on the EL-52800 Diagnostic & Charge Battery Station (DCBS) a?? FAQs.

350000 EQUIPMENT

This service bulletin provides information on the EL-52800 Diagnostic & Charge Battery Station (DCBS) a?? FAQs.

100000 POWER TRAIN

This Preliminary information communicates that the tool for the HD transfer cases to install the input seal during a repair is incorrect and a new tool is in development.

350000 EQUIPMENT

This service bulletin assists technicians in setting up PicoScope hardware/software to monitor CAN bus traffic (voltage patterns) to aid Technical Assistance (TAC) and Field Service Engineers (FSEs) in diagnosing electrical issues present o

110000 ELECTRICAL SYSTEM

350000 EQUIPMENT

This technical bulletin provides a procedure to inspect the front pump of the transmission for a possible leak.

100000 POWER TRAIN

This technical bulletin provides a procedure to inspect the front pump of the transmission for a possible leak.

060000 ENGINE AND ENGINE COOLING

This technical bulletin provides repair information to correct a customer concern of 2020 - 2022 Silverado and Sierra Equipped with Diesel Engine Setting DTCs P20BB or P20C3.

110000 ELECTRICAL SYSTEM

This technical bulletin provides repair information to correct a customer concern of 2020 - 2022 Silverado and Sierra Equipped with Diesel Engine Setting DTCs P20BB or P20C3.

160000 STRUCTURE

This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.

160000 STRUCTURE

This preliminary informational bulletin provides frame coating repair information to correct a customer concern of wax coating on frame peeling, metal shows corrosion/rusting (U.S. and Canada Only).

100000 POWER TRAIN

This service bulletin provides a Diagnostic Tip for Noise, Vibration, and/or Harshness Issues/Clunk Noise Heard During Coast Down Event after the transfer case was removed from the transmission and reinstalled during a recent repair.

350000 EQUIPMENT

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.

060000 ENGINE AND ENGINE COOLING

This bulletin advises the tech to inspect deeper into what may be to main cause of an engine failure.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This Preliminary Information communication provides information to the technician about vibration complaints that are one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Di

060000 ENGINE AND ENGINE COOLING

This PI bulletin advises the technician on the proper way to install the pistons in an engine.

100000 POWER TRAIN

This PI bulletin advises the technician on the proper way to install the pistons in an engine.

120000 EXTERIOR LIGHTING

This informational bulletin provides information for dealers/technicians on Headlamp, Tail Lamp, License Lamp or Fog/Driving Lamp Damage.

350000 EQUIPMENT

This informational bulletin advises the technician to check for faults that may be caused by the trailer otherwise found by a possible faulty trailer connector.

210000 TRAILER HITCHES

This informational bulletin advises the technician to check for faults that may be caused by the trailer otherwise found by a possible faulty trailer connector.

110000 ELECTRICAL SYSTEM

This informational bulletin advises the technician to check for faults that may be caused by the trailer otherwise found by a possible faulty trailer connector.

071000 FUEL SYSTEM, GASOLINE:STORAGE

This Preliminary Information communication provides information to the technician about vehicles that may have a bump feel or clunk noise at a stop or on launch. Dealer should communicate to the customer this condition is a normal operating

114005 ELECTRICAL SYSTEM: INTEGRATED TRAILER BRAKE CONTROL

This Preliminary Information communication provides information to the technician about customers that may request the factory Integrated Trailer Brake Controller Regular Production Option Code (JL1) be installed on their Full-Size Pickup o

110000 ELECTRICAL SYSTEM

This Preliminary information communicates diagnostic tips when trying to root cause a SES MIL with DTC's B2B0D and B2B0E. Main cause is aftermarket electrical devices spliced into the ignition main fuses.

120000 EXTERIOR LIGHTING

This Preliminary information provides information to the technician on installing a roof beacon light. Technician will need to reference the latest version of General Motors Up-fitter Integration Bulletin 157. The information can be found a

110000 ELECTRICAL SYSTEM

This preliminary information (PI) provides information om Service Programming System (SPS) Error Codes (E4398, E4399, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491 or E6961).

060000 ENGINE AND ENGINE COOLING

This technical bulletin provides a procedure to program the Reductant Control Module and Setup and Perform the Reductant Fluid Tank Level Reset.

080000 FUEL SYSTEM, DIESEL

This technical bulletin provides a procedure to program the Reductant Control Module and Setup and Perform the Reductant Fluid Tank Level Reset.

110000 ELECTRICAL SYSTEM

This technical bulletin provides a procedure to program the Reductant Control Module and Setup and Perform the Reductant Fluid Tank Level Reset.

110000 ELECTRICAL SYSTEM

100000 POWER TRAIN

This technical bulletin provides a procedure to inspect the front pump of the transmission for a possible leak.

100000 POWER TRAIN

010000 STEERING

Showing 100 of 1,057 bulletins.

NHTSA Safety Investigations, CHEVROLET SILVERADO 3500

Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.

PE, Closed , Model Year: 1997

REAR AXLE SEPARATION FROM VEHICLE

THE SINGLE CONSUMER COMPLAINT RECEIVED BY NHTSA REPORTED AN INCIDENT IN WHICH APPLICATION OF THE SERVICE BRAKES OF THE SUBJECT VEHICLE PRECIPITATED AN UNFOREWARNED LOSS OF VEHICLE CONTROL AS THE LEFT REAR AXLE SEPARATED FROM THE VEHICLE.INSPECTION OF THE VEHICLE FOLLOWING THE INCIDENT DISCLOSED THAT... THE LEFT REAR DUAL WHEELS HAD JAMMED INTO THE FENDER WELL AS THE AXLE SEPARATED FROM THE LEFT LEAF SPRING ASSEMBLY.THE NUTS WERE REPORTED MISSING FROM THE TWO U-BOLTS WHICH CLAMP THE REAR AXLE TO THE LEAF SPRINGS.THE INCIDENT OCCURRED ON A VEHICLE WITH A REPORTED ODOMETER READING OF 397 MILES.NO ADDITIONAL CONSUMER COMPLAINTS REGARDING THE ALLEGED DEFECT IN THE SUBJECT VEHICLES WERE RECEIVED BY THIS AGENCY SINCE THIS PE WAS INITIATED.INQUIRY TO THE MANUFACTURER DISCLOSED NO OTHER CONSUMER COMPLAINTS OR FIELD REPORTS OF SIMILAR NATURE, AND THREE WARRANTY CLAIMS WERE IDENTIFIED AS POTENTIALLY RELEVANT.THESE DATA APPLY TO THE 11,499 C/D 30-SERIES VEHICLES SOLD THROUGH MID-FEBRUARY, 1997, FROM THE TOTAL OF 27,385 BUILT AT GM'S FLINT ASSEMBLY PLANT.THE INQUIRY WAS LIMITED TO VEHICLES PRODUCED AT FLINT BECAUSE THE LOW MILEAGE OF THE COMPLAINANT VEHICLE SUGGESTED THAT ASSEMBLY/PRODUCTIION PROCEDURES MIGHT BE A SOURCE OF THE ISSUE.ODI ALSO CONTACTED THE GENERAL SERVICE ADMINISTRATION'S FLEET MANAGEMENT OFFICE AND DISCUSSED THE ISSUE.THEY SENT REQUESTS TO ALL OF THEIR REGIONAL FLEET MANAGERS ACROSS THE UNITED STATES, FOR ANY INFORMATION OR REPORTS OF FAILURES WITHIN THE GSA'S TOTAL FLEET OF SEVERAL HUNDRED TRUCKS. NO INCIDENT REPORTS WERE RECEIVED IN RESPONSE TO THESE INQUIRIES.THE APPLICATION OF PROPER TORQUES ON THE U-BOLT NUTS DURING VEHICLE ASSEMBLY IS ACCOMPLISHED BY AUTOMATED PNEUMATIC TOOLS THAT REQUIRE THE STATION OPERATOR TO ABSERVE AND MARK THE TORQUED ASSEMBLIES ACCORDING TO A COLOR CODE, AND TO NOTE ANY HIGH- OR LOW-TORQUE CONDITIONS ON AN INSPECTION TICKET.STATISTICAL REPORTS FOR THE ASSEMBLY FASTENING SYSTEM ARE PULLED TWICE PER SHIFT AND REVIEWED BY POWER TOOL PERSONNEL TO ENSURE THAT THE TOOL IS BEING USED AND THAT IT IS PERFORMING PROPERLY TO APPLY TORQUES WITHIN SPECIFIED ENGINEERING TOLERANCES.THE SINGLE CONSUMER COMPLAINT REPORTED FAILURE TO HAVE OCCURRED IN DECEMBER 1996. THE THREE WARRANTY CLAIMS WERE FILED IN NOVEMBER 1996, JANUARY 1997 AND FEBRUARY 1997.THIS TYPE OF FAILURE WOULD LIKELY BE DETECTED AND REPORTED VERY EARLY IN THE SERVICE LIFE OF THE VEHICLE, SO IT IS ALSO LIKELY THAT THE AFFECTED VEHICLES WERE PRODUCED OVER A PERIOD OF SEVERAL WEEKS AS OPPOSED TO A SINGLE PRODUCTION SHIFT, THE LATTER OF WHICH MIGHT INDICATE AN ASSEMBLY TOOL CALIBRATION OF OPERATOR PROBLEM DURING A SPECIFIC PERIOD OF TIME.THE SPREAD OF THE WARRANTY CLAIMS OVER SEVERAL WEEKS, TOGETHER WITH THE SINGLE INCIDENT REPORT, SUGGESTS THAT THESE INCIDENTS WERE OF A RANDOM NATURE, AS OPPOSED TO BEING INDICATORS OF A SYSTEMATIC ERROR IN THE PRODUCTION EQUIPMENT, THE ASSEMBLY PROCESS, OR THE QUALITY CONTROL MEASURES TAKEN.A SAFETY DEFECT TREND HAS NOT BEEN IDENTIFIED, AND THIS PE HAS BEEN CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.Read more

CHEVROLET SILVERADO 3500 - All Years Overview

Complete safety history for the CHEVROLET SILVERADO 3500 across all model years (1997, 2026).

104 Total Recalls

1,459 Total Complaints

1 Investigations

79 Reported Crashes

24 Reported Fires

4 Reported Deaths

CHEVROLET SILVERADO 3500 - Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year	Recalls	Complaints
2026	3	5	View
2025	1	19	View
2024	3	75	View
2023	1	21	View
2022	3	35	View
2021	5	56	View
2020 (current)	8	53
2019	7	34	View
2018	6	28	View
2017	6	14	View
2016	6	74	View
2015	7	78	View
2014	3	10	View
2013	4	36	View
2012	4	31	View
2011	5	42	View
2010	5	4	View
2009	6	10	View
2008	4	36	View
2007	5	42	View
2006	0	61	View
2005	1	60	View
2004	1	46	View
2003	1	60	View
2002	2	64	View
2001	2	97	View
2000	2	114	View
1999	1	73	View
1998	1	100	View
1997	1	78	View
1996	0	2	View
1994	0	1	View

Other CHEVROLET Models

Model	Recalls	Complaints
SUBURBAN	246	10,458	View
TAHOE	240	12,622	View
MALIBU	216	29,080	View
SILVERADO 1500	200	22,534	View
CORVETTE	187	6,308	View
CAMARO	179	4,298	View
SILVERADO	159	10,964	View
EXPRESS	151	838	View

Vehicle Safety

Consumer Safety

Infrastructure

Public Health

2020 CHEVROLET SILVERADO 3500

Complaint Statistics

Top Reported Components

Technical Service Bulletins, 2020 CHEVROLET SILVERADO 3500

Most Affected Components

NHTSA Safety Investigations, CHEVROLET SILVERADO 3500

CHEVROLET SILVERADO 3500 - All Years Overview

CHEVROLET SILVERADO 3500 - Year by Year

Other CHEVROLET Models