2012 CHEVROLET SILVERADO 3500

4 recalls, 31 complaints - 903 TSBs

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

Defect Description

General Motors, LLC (GM) is recalling certain 2012 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL originally sold, or ever registered, in the states of Alabama, Californi... Read more

Consequence

An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.

Remedy

GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 22, 2021. Second notification letters will be mailed once the remedy is available. Owner notifica... Read more

284,645 vehicles affected

Manufacturer: General Motors, LLC

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

Defect Description

General Motors, LLC (GM) is recalling certain 2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, ... Read more

Consequence

An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.

Remedy

GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 25, 2021. Second notification letters will be mailed once the remedy is available. Owner notifica... Read more

1,778,128 vehicles affected

Manufacturer: General Motors, LLC

EQUIPMENT

Defect Description

General Motors LLC (GM) is recalling certain 2009-2014 Chevrolet Silverado HD and GMC Sierra HD, 2009 GMC Topkick 5000, 6000, 7000 and 8000 Series and Isuzu F Series, and 2009-2018 Chevrolet Express, and GMC Savana vehicles, equipped with certain Plastic-Handle Fire Extinguishers or Push Button 'Pin... Read more

Consequence

In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Remedy

GM will notify owners, instructing them to contact Kidde to get a replacement fire extinguisher, free of charge. The recall began June 11, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020, GMC customer service at 1-800-462-8782, and Isuzu customer service at 1-866-441-9638. GM... Read more

6,154 vehicles affected

Manufacturer: General Motors LLC

FUEL SYSTEM, GASOLINE:STORAGE:AUXILLARY TANK

Defect Description

General Motors LLC (GM) is recalling certain 2011-2015 Chevrolet Silverado 3500 and GMC Sierra 3500 trucks equipped with dual fuel tanks. The low fuel level sensor for the front tank may stick causing the rear tank to overfill the front tank.

Consequence

If the front tank overfills, the excess pressure may cause the front tank to expand and contact the driveshaft, possibly resulting in a hole in the tank. The hole will leak fuel, which in the presence of an ignition source, can increase the risk of a fire.

Remedy

GM has notified owners, and dealers will replace the rear tank fuel pump or update the fuel-level sensor software, as well as inspect the front tank, replacing it as necessary, free of charge. The recall began December 11, 2017. Owners may contact GM customer service for Chevrolet 1-800-222-1020 o... Read more

35,292 vehicles affected

Manufacturer: General Motors LLC

Complaint Statistics

31 total complaints 1 crashes 1 deaths

Top Reported Components

Component	Complaints
AIR BAGS	5
FUEL/PROPULSION SYSTEM	4
ENGINE	3
TIRES	3
STEERING	3
ELECTRICAL SYSTEM	2
POWER TRAIN	2
UNKNOWN OR OTHER	2
WHEELS	1
SERVICE BRAKES	1

Incident date: Aug 7, 2025

When using the wiper washer the fluid does not spray well and windshield does not get clean especially the passenger side. Very poor design.

Incident date: Aug 7, 2025

I have been going back and forth with Subaru of America's Advocacy department for about two weeks now, I purchased my 2018 Subaru legacy back in August of 2023. My head unit in my vehicle has now completely stopped working, I have explained that now my back up camera is now freezing and going black ... Read more

Incident date: Aug 21, 2024

The contact owns a 2012 Mercedes-Benz E350. The contact stated while driving at various speeds; when the brake pedal was depressed, the brake pedal failed to return to the original position. The contact stated that upon inspection, the brake pedal felt abnormally loose and there was a brake fluid le... Read more

Incident date: Aug 16, 2024

The contact owns a 2022 Volkswagen ID.4. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that the failure had occurred three times. In addition, the contact stated on one of the t... Read more

Incident date: Aug 16, 2024

Incident date: Apr 10, 2023

Upon pulling onto a street, the vehicle lost power. Pressing on the gas pedal provided no power or faster RPM's. No warning lights were activated. I pulled in and out of two different side streets with very little power. Parked and shut off the vehicle. Restarted and the power returned. This is very... Read more

Incident date: Feb 1, 2017

A couple of years ago my passenger head restraint deployed while parked and would not reset. I was charged $652.00 to re place. Chrysler later reimbursed me for this expense and extended my warranty for this for one year. Two days ago the driver side activated while the car was parked. That mean... Read more

Incident date: Jun 29, 2022

Our diesel fuel pump failed unexpectedly and without any notice while pulling a fifth wheel camper on a state highway in Ohio. The engine stopped completely (we were coasting within seconds). We were in a one-lane construction zone, and had it not been for a paved median, I would have been unable ... Read more

Incident date: Jun 29, 2022

Incident date: Feb 28, 2021

It is amazing to me that a recall is issued in March 2021 and nothing has been done yet and they still are building vehicles probably with defective equipment if there isn't a fix for this recall. GM recall # N212328800

Incident date: Sep 13, 2021

Takata recall. The contact owns a 2012 Chevrolet Silverado 3500. The contact received a recall notice for NHTSA Campaign Number 21V051000 (Air Bags) however, upon contacting the dealer, he was informed that the repair might cause the dashboard to crack. The contact was then informed that he needed t... Read more

Incident date: Feb 15, 2017

DASH IN CRACKING BOTH SIDES.

Incident date: Mar 30, 2019

TL* THE CONTACT OWNED A 2012 CHEVROLET SILVERADO 3500. WHILE DRIVING APPROXIMATELY 80 MPH, THE DRIVER LOST CONTROL OF THE VEHICLE AND CRASHED INTO A GUARDRAIL. AS A RESULT, THE VEHICLE ROLLED OVER SEVERAL TIMES BEFORE COLLIDING INTO A TREE. THE VEHICLE WAS DESTROYED AND TOWED FROM THE SCENE. THE AIR... Read more

Crash 1 deaths

Incident date: Jun 20, 2019

BOSH FUEL PUMP FAILED AT 55 MPH ON THE HIGHWAY AND THE ENGINE CUT OFF IMMEDIATELY AND LEFT ME STRANDED IN THE MIDDLE OF THE ROAD.

Incident date: Oct 11, 2016

I AM WITH THE NORTH SLOPE BOROUGH FIRE DEPARTMENT I MAINTAIN 8 AMBULANCES WITH THE SAME RECALL I CONTACTED BUD CLARY CHEVROLET WITH NO RESOLVE THIS RECALL IS FROM OCTOBER 2016, I SAVED ALL OF MY E-MAILS AND HAD NO RESOLUTION AS OF YET PLEASE ASSIST AS I HAVE JUST RECEIVED ANOTHER NOTICE ON 05/07/201... Read more

Incident date: Jul 21, 2018

I DRIVE 116 MOSTLY HWY MILES A DAY COMMUTING TO WORK. ABOUT 4 WEEKS AGO THE 1ST OF MY TIRES STARTED TO VIBRATE. I HAD IT CHECKED OUT AND THE BELT HAD SEPARATED. THEN 2 WEEKS LATER THE 2ND TIRE DID THE SAME. (BOTH FRONT END OF THE VEH) THEN THE FOLLOWING WEEK (DATE OF INCIDENT.) THE OTHER TIRE BELT S... Read more

Incident date: May 26, 2015

WHILE TRAVELING THE STABILITRAK FAULT LIGHT CAME ON AND THE RIGHT FRONT BRAKE LOCKED UP, JERKING THE VEHICLE OFF THE ROAD. THIS HAPPENED 2 YEARS AGO AND I DIDN'T THINK MUCH OF IT UNTIL IT HAPPENED TO MY COMPANY VEHICLE.

Incident date: Mar 10, 2017

WHILE DRIVING ON A FOUR-LANE HIGHWAY TOWING OUR 15,500 LB FIFTH WHEEL, SUDDENLY, WITHOUT ANY WARNING, WE HEARD RATTLING, LOST POWER, AND THE ENGINE SHUT DOWN. THE NOISE AND LOSS OF PROPULSION, POWER STEERING AND POWER BRAKES ALL OCCURRED WITHIN ABOUT 2-3 SECONDS. GRATEFULLY, THE DRIVER HAD THE FORTI... Read more

Incident date: Mar 10, 2017

Incident date: Mar 15, 2016

2012 SILVERADO 3500HD WITH DEALER INSTALLED DEJANA RUGBY DUMP BODY THE DUMP BODY HOIST MAKES CONTACT WITH THE ELECTRONIC TRAILER BRAKE/BODY CONTROL MODULE EVENTUALLY CRACKING OPEN OR DAMAGING THE TOP OF THE MODULE AND ALLOWING MOISTURE/WATER INSIDE DAMAGING THE MODULE. THIS CAUSES A NO START CO... Read more

Incident date: Mar 15, 2016

Incident date: Feb 22, 2016

GENERAL GRABBER AT2. TRUCK PARKED IN LOT WHEN TIRE BLEW AT BEGINNING OF WORK DAY BEFORE USE. EMPLOYEES HEARD NOISE AND CAME OUT OF DISPATCH TO CHECK WHAT HAPPENED. RT REAR TIRE HAD BLOWN.

Incident date: Jul 1, 2015

POWER STEERING INTERMITTENTLY GIVES OUT AS IF THE ENGINE STALLED BUT THE ENGINE DID NOT STALL. IT GIVES OUT AND THE STEERING STICKS MAKING THE STEERING ALMOST IMPOSSIBLE TO TURN AND ONLY LAST FOR SECONDS. WAS RETURNED TO DEALER FOR DIAGNOSTICS AND WAS RETURNED WITHOUT ANY FIX STATING UNABLE TO DUPLI... Read more

Incident date: Aug 12, 2014

TRUCK STALLED WITH A FULL TANK OF GAS ON A BUSY HIGHWAY. I TOOK IT TO THE DEALER AND HAD TRANSFER SWITCH AND TWO SENSORS REPLACED. *TR

Incident date: Aug 12, 2014

TRUCK STALLED WITH A FULL TANK OF GAS ON A BUSY HIGHWAY. I TOOK IT TO THE DEALER AND HAD TRANSFER SWITCH AND TWO SENSORS REPLACED. *TR

Incident date: Jan 2, 2014

TL* THE CONTACT OWNS A 2012 CHEVROLET SILVERADO 3500 HD. THE CONTACT STATED THAT THE POWER STEERING FAILED INTERMITTENTLY. WHILE DRIVING AND ATTEMPTING TO MAKE A LEFT TURN SUDDENLY THE CONTACT LOST ALL CONTROL OF HIS POWER STEERING AND ALMOST DROVE INTO AN ONCOMING VEHICLE. THE CONTACT TOOK HIS VEHI... Read more

Incident date: Jan 5, 2014

VEHICLE TIRES MANUFACTURE DATE 2811, ON 01-05-12 FOUND TO BE DRY ROTTED, DEFECTIVE. VEHICLE IS A 2012 TRUCK WITH 26000 MILES. CHEVROLET DEALER IS OFFERING REPLACEMENT AT A COST TO THE OWNER OF $1220.00. TIRES ARE POTENTIALLY DANGEROUS AND SHOULD BE REPLACED FREE OF CHARGE SINCE THEY WERE DEFECTIVE... Read more

Incident date: Jan 5, 2014

Incident date: Oct 17, 2012

TL* THE CONTACT OWNS A 2012 CHEVROLET SILVERADO 3500. THE CONTACT STATED THAT WHEN THE HEATER WAS ACTIVATED, THE EXHAUST FUMES WOULD ENTER THE CABIN OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY ADVISED THAT THE DOWN TUBE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE... Read more

NHTSA Safety Ratings, 2012 CHEVROLET SILVERADO 3500

2012 Chevrolet Silverado 3500 PU/CC 4WD

Category	Rating
Rollover Risk	0.0%

Safety Technology

Feature	Status
Electronic Stability Control	Standard
Forward Collision Warning	No
Lane Departure Warning	No

Source: NHTSA 5-Star Safety Ratings Program. Ratings are based on crash tests conducted by the National Highway Traffic Safety Administration.

Technical Service Bulletins, 2012 CHEVROLET SILVERADO 3500

903 manufacturer communications from 570 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

Component	Bulletins
350000 EQUIPMENT	105
060000 ENGINE AND ENGINE COOLING	87
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL	78
110000 ELECTRICAL SYSTEM	77
100000 POWER TRAIN	50
200000 WHEELS	37
353000 EQUIPMENT:ELECTRICAL	25
060000 ENGINE (PWS)	24

200000 WHEELS

This service bulletin provides information for dealers/technicians on Tire Radial Force Variation (RFV).

350000 EQUIPMENT

This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.

110000 ELECTRICAL SYSTEM

This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.

350000 EQUIPMENT

This bulletin updates the position of General Motors on refinishing aluminum wheels. GM has determined that wheel refinishing under warranty will no longer be performed.

200000 WHEELS

This bulletin updates the position of General Motors on refinishing aluminum wheels. GM has determined that wheel refinishing under warranty will no longer be performed.

140000 AIR BAGS

This service bulletin provides information on Takata Air Bag Courtesy Transportation Reimbursement Program - Applicable to GM Recalls listed in bulletin.

110000 ELECTRICAL SYSTEM

This bulletin provides information for electrical ground repairs using new General Motors replacement fasteners with conductive finish.

118000 ELECTRICAL SYSTEM:SOFTWARE

This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.

350000 EQUIPMENT

This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.

111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY

This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.

110000 ELECTRICAL SYSTEM

This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This service bulletin provides information on submitting quality Photos of Various Vehicle Concerns to the GM Technical Assistance Center (TAC).

060000 ENGINE AND ENGINE COOLING

This technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels shou

350000 EQUIPMENT

This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.

350000 EQUIPMENT

This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).

030000 BRAKES (PWS)

This Preliminary information communicates that when removing the fuel line jumper hose care should be taken to be sure the line is reinstalled correctly to avoid a no/low fuel pressure situation.

070000 FUEL SYSTEM, GASOLINE

This Preliminary information communicates that when removing the fuel line jumper hose care should be taken to be sure the line is reinstalled correctly to avoid a no/low fuel pressure situation.

980000 UNKNOWN OR OTHER

This warranty administration bulletin provides information regarding the field action courtesy transportation policy.

140000 AIR BAGS

This service bulletin provides information on Takata Air Bag Completion Rate Improvement Program - Applicable to GM Recalls 14491, 14735,15040, 15041, 15043,15044, 15045, 15046, 15406,15438, 15442, 15815, 15816,15817, 15818, 15826, 17009, 1

060000 ENGINE AND ENGINE COOLING

This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.

251000 ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC)

This Preliminary Information communication provides information to the technician about vehicles that have an unwanted Stability Activation and/or a Service Stability message on the Driver Information Center. Technician may find a Diagnosti

060000 ENGINE AND ENGINE COOLING

This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations.

070000 FUEL SYSTEM, GASOLINE

This service bulletin provides information on the cold start control system in DI engines to reduce cold start emissions and improve fuel economy.

063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL

This service bulletin provides information on the cold start control system in DI engines to reduce cold start emissions and improve fuel economy.

190000 TIRES

This Preliminary Information communication provides information to the technician that some owners of Heavy Duty Trucks and Utilities may ask if they can lower their tire pressures. Tire pressures being set to the "Tire and Loading Label" w

100000 POWER TRAIN

This Warranty Admin service bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle

060000 ENGINE AND ENGINE COOLING

160000 STRUCTURE

This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.

100000 POWER TRAIN

This PI bulletin advises the technician on the proper way to install the pistons in an engine.

060000 ENGINE AND ENGINE COOLING

This PI bulletin advises the technician on the proper way to install the pistons in an engine.

120000 EXTERIOR LIGHTING

This informational bulletin provides information for dealers/technicians on Headlamp, Tail Lamp, License Lamp or Fog/Driving Lamp Damage.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This Preliminary Information communication provides information to the technician about vibration complaints that are one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Di

071000 FUEL SYSTEM, GASOLINE:STORAGE

This Preliminary Information communication provides information to the technician about vehicles that may have a bump feel or clunk noise at a stop or on launch. Dealer should communicate to the customer this condition is a normal operating

110000 ELECTRICAL SYSTEM

This preliminary information (PI) provides information om Service Programming System (SPS) Error Codes (E4398, E4399, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491 or E6961).

100000 POWER TRAIN

This bulletin advises the technician that the 6L50 (MYB), 6L80 (MYC) and 6L90 (MYD) Transmission Oil Filter and Seal Kit part number 24236933 is currently transitioning from a kit to the filter (24236517) and seal (24225347) being sold indi

350000 EQUIPMENT

This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking

110220 ELECTRICAL SYSTEM:HAND HEATER:WIRING HARNESS

This Preliminary information communicates a GM part number for reflective high temperature heat or insulating tape when repairing wiring harnesses.

980000 UNKNOWN OR OTHER

This Preliminary information communicates a GM part number for reflective high temperature heat or insulating tape when repairing wiring harnesses.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.

350000 EQUIPMENT

This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.

060000 ENGINE AND ENGINE COOLING

This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.

110000 ELECTRICAL SYSTEM

This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.

350000 EQUIPMENT

This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.

020000 SUSPENSION

This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customer?s vehicles that exhibit vibration conditions without utilizing the

200000 WHEELS

This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.

100000 POWER TRAIN

This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.

060000 ENGINE AND ENGINE COOLING

This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.

020000 SUSPENSION

This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.

010000 STEERING

This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.

200000 WHEELS

This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only).

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This service bulletin provides information on General Motors Dealership Critical Equipment Requirements and Recommendations.

060000 ENGINE AND ENGINE COOLING

This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.

200000 WHEELS

This service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all repairs requiring balance and Road Force measurement.

200000 WHEELS

This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only).

190000 TIRES

This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only).

138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have hi

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada Only).

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. and Canada Dealers Only).

117100 ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER

This informational bulletin provides information for the IPC odometer programming method quick reference guide.

350000 EQUIPMENT

This informational bulletin provides information for the IPC odometer programming method quick reference guide.

110000 ELECTRICAL SYSTEM

This informational bulletin provides information for the IPC odometer programming method quick reference guide.

060000 ENGINE AND ENGINE COOLING

This service bulletin explains the difference in oil filters for gas engines with new oil pump control systems and the possibilities of what may happen using the incorrect filter.

100000 POWER TRAIN

This Preliminary Information communication provides information to the technician of a complaint of a sag or hesitation when accelerating. The concern is present when coasting at low speeds of less than 15 miles per hour and then aggressive

060000 ENGINE AND ENGINE COOLING

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This Warranty Administration service bulletin provides information for dealers/Service advisors on when and how to submit a Pre-Repair Authorization (PRA).

060000 ENGINE AND ENGINE COOLING

The service bulletin advises the tech of a normal transmission shift condition and the delay in throttle response when the throttle plate is opened rapidly and advises the customer that it is normal for the delay.

100000 POWER TRAIN

060000 ENGINE AND ENGINE COOLING

This service bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.

030000 BRAKES (PWS)

This technical bulletin provides information and a solution to a condition of Brake Pedal Moves or Self Applies at Full Turns.

350000 EQUIPMENT

This Warranty Administration service bulletin provides information for dealers/Service advisors on when and how to submit a Pre-Repair Authorization (PRA).

350000 EQUIPMENT

This Warranty Administration bulletin provides information on the proper use of the labor operation 0600014.

110000 ELECTRICAL SYSTEM

This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations.

060000 ENGINE AND ENGINE COOLING

This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations.

060000 ENGINE (PWS)

This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D

100000 POWER TRAIN

This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.

060000 ENGINE AND ENGINE COOLING

This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.

020000 SUSPENSION

This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.

010000 STEERING

This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.

350000 EQUIPMENT

This service bulletin provides information on a guide to help reduce repeat visits for the same customer concern.

070000 FUEL SYSTEM, GASOLINE

This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.

060000 ENGINE AND ENGINE COOLING

This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.

060000 ENGINE AND ENGINE COOLING

This service bulletin explains how to measure for oil consumption and possible reasons for loss of oil.

060000 ENGINE AND ENGINE COOLING

This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.

110000 ELECTRICAL SYSTEM

This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.

103000 POWER TRAIN:AUTOMATIC TRANSMISSION

This service bulletin provides information for automatic transmission Oil Cooler Flush and flow test.

100000 POWER TRAIN

This service bulletin provides information for automatic transmission Oil Cooler Flush and flow test.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This Preliminary Information communication provides information to the technician about vehicles that have an unusual noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the

350000 EQUIPMENT

This service bulletin provides information for dealers/technicians on accessory all-weather floor liners and flat mats warped or misshapen.

150000 SEAT BELTS

This service bulletin provides information on availability for a seat belt extender.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to sen

160000 STRUCTURE

This service bulletin provides information on Paintless Dent Repair Process.

060000 ENGINE AND ENGINE COOLING

This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.

110000 ELECTRICAL SYSTEM

The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.

100000 POWER TRAIN

This service bulletin provides information for automatic transmission Oil Cooler Flush and flow test.

350000 EQUIPMENT

This service bulletin describes the U.S. Dealer Special Tool Loan Program process.

192000 TIRES:SIDEWALL

This Preliminary Information communication provides information to the technician about vehicles with tire sidewall irregularities. This is a visual condition that will not affect durability, reliability or performance of the tires. Dealer

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This service bulletin provides information on submitting quality Photos of Various Vehicle Concerns to the GM Technical Assistance Center (TAC).

060000 ENGINE AND ENGINE COOLING

This service bulletin provides information to dealership personnel on automatic transmission shift and engine driveability concerns and/or MIL ON due to aftermarket oil bath air filter use.

Showing 100 of 903 bulletins.

NHTSA Safety Investigations, CHEVROLET SILVERADO 3500

Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.

PE, Closed , Model Year: 1997

REAR AXLE SEPARATION FROM VEHICLE

THE SINGLE CONSUMER COMPLAINT RECEIVED BY NHTSA REPORTED AN INCIDENT IN WHICH APPLICATION OF THE SERVICE BRAKES OF THE SUBJECT VEHICLE PRECIPITATED AN UNFOREWARNED LOSS OF VEHICLE CONTROL AS THE LEFT REAR AXLE SEPARATED FROM THE VEHICLE.INSPECTION OF THE VEHICLE FOLLOWING THE INCIDENT DISCLOSED THAT... THE LEFT REAR DUAL WHEELS HAD JAMMED INTO THE FENDER WELL AS THE AXLE SEPARATED FROM THE LEFT LEAF SPRING ASSEMBLY.THE NUTS WERE REPORTED MISSING FROM THE TWO U-BOLTS WHICH CLAMP THE REAR AXLE TO THE LEAF SPRINGS.THE INCIDENT OCCURRED ON A VEHICLE WITH A REPORTED ODOMETER READING OF 397 MILES.NO ADDITIONAL CONSUMER COMPLAINTS REGARDING THE ALLEGED DEFECT IN THE SUBJECT VEHICLES WERE RECEIVED BY THIS AGENCY SINCE THIS PE WAS INITIATED.INQUIRY TO THE MANUFACTURER DISCLOSED NO OTHER CONSUMER COMPLAINTS OR FIELD REPORTS OF SIMILAR NATURE, AND THREE WARRANTY CLAIMS WERE IDENTIFIED AS POTENTIALLY RELEVANT.THESE DATA APPLY TO THE 11,499 C/D 30-SERIES VEHICLES SOLD THROUGH MID-FEBRUARY, 1997, FROM THE TOTAL OF 27,385 BUILT AT GM'S FLINT ASSEMBLY PLANT.THE INQUIRY WAS LIMITED TO VEHICLES PRODUCED AT FLINT BECAUSE THE LOW MILEAGE OF THE COMPLAINANT VEHICLE SUGGESTED THAT ASSEMBLY/PRODUCTIION PROCEDURES MIGHT BE A SOURCE OF THE ISSUE.ODI ALSO CONTACTED THE GENERAL SERVICE ADMINISTRATION'S FLEET MANAGEMENT OFFICE AND DISCUSSED THE ISSUE.THEY SENT REQUESTS TO ALL OF THEIR REGIONAL FLEET MANAGERS ACROSS THE UNITED STATES, FOR ANY INFORMATION OR REPORTS OF FAILURES WITHIN THE GSA'S TOTAL FLEET OF SEVERAL HUNDRED TRUCKS. NO INCIDENT REPORTS WERE RECEIVED IN RESPONSE TO THESE INQUIRIES.THE APPLICATION OF PROPER TORQUES ON THE U-BOLT NUTS DURING VEHICLE ASSEMBLY IS ACCOMPLISHED BY AUTOMATED PNEUMATIC TOOLS THAT REQUIRE THE STATION OPERATOR TO ABSERVE AND MARK THE TORQUED ASSEMBLIES ACCORDING TO A COLOR CODE, AND TO NOTE ANY HIGH- OR LOW-TORQUE CONDITIONS ON AN INSPECTION TICKET.STATISTICAL REPORTS FOR THE ASSEMBLY FASTENING SYSTEM ARE PULLED TWICE PER SHIFT AND REVIEWED BY POWER TOOL PERSONNEL TO ENSURE THAT THE TOOL IS BEING USED AND THAT IT IS PERFORMING PROPERLY TO APPLY TORQUES WITHIN SPECIFIED ENGINEERING TOLERANCES.THE SINGLE CONSUMER COMPLAINT REPORTED FAILURE TO HAVE OCCURRED IN DECEMBER 1996. THE THREE WARRANTY CLAIMS WERE FILED IN NOVEMBER 1996, JANUARY 1997 AND FEBRUARY 1997.THIS TYPE OF FAILURE WOULD LIKELY BE DETECTED AND REPORTED VERY EARLY IN THE SERVICE LIFE OF THE VEHICLE, SO IT IS ALSO LIKELY THAT THE AFFECTED VEHICLES WERE PRODUCED OVER A PERIOD OF SEVERAL WEEKS AS OPPOSED TO A SINGLE PRODUCTION SHIFT, THE LATTER OF WHICH MIGHT INDICATE AN ASSEMBLY TOOL CALIBRATION OF OPERATOR PROBLEM DURING A SPECIFIC PERIOD OF TIME.THE SPREAD OF THE WARRANTY CLAIMS OVER SEVERAL WEEKS, TOGETHER WITH THE SINGLE INCIDENT REPORT, SUGGESTS THAT THESE INCIDENTS WERE OF A RANDOM NATURE, AS OPPOSED TO BEING INDICATORS OF A SYSTEMATIC ERROR IN THE PRODUCTION EQUIPMENT, THE ASSEMBLY PROCESS, OR THE QUALITY CONTROL MEASURES TAKEN.A SAFETY DEFECT TREND HAS NOT BEEN IDENTIFIED, AND THIS PE HAS BEEN CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.Read more

CHEVROLET SILVERADO 3500 - All Years Overview

Complete safety history for the CHEVROLET SILVERADO 3500 across all model years (1997, 2026).

104 Total Recalls

1,459 Total Complaints

1 Investigations

79 Reported Crashes

24 Reported Fires

4 Reported Deaths

CHEVROLET SILVERADO 3500 - Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year	Recalls	Complaints
2026	3	5	View
2025	1	19	View
2024	3	75	View
2023	1	21	View
2022	3	35	View
2021	5	56	View
2020	8	53	View
2019	7	34	View
2018	6	28	View
2017	6	14	View
2016	6	74	View
2015	7	78	View
2014	3	10	View
2013	4	36	View
2012 (current)	4	31
2011	5	42	View
2010	5	4	View
2009	6	10	View
2008	4	36	View
2007	5	42	View
2006	0	61	View
2005	1	60	View
2004	1	46	View
2003	1	60	View
2002	2	64	View
2001	2	97	View
2000	2	114	View
1999	1	73	View
1998	1	100	View
1997	1	78	View
1996	0	2	View
1994	0	1	View

Other CHEVROLET Models

Model	Recalls	Complaints
SUBURBAN	246	10,458	View
TAHOE	240	12,622	View
MALIBU	216	29,080	View
SILVERADO 1500	200	22,534	View
CORVETTE	187	6,308	View
CAMARO	179	4,298	View
SILVERADO	159	10,964	View
EXPRESS	151	838	View

Vehicle Safety

Consumer Safety

Infrastructure

Public Health

2012 CHEVROLET SILVERADO 3500

Complaint Statistics

Top Reported Components

NHTSA Safety Ratings, 2012 CHEVROLET SILVERADO 3500

Safety Technology

Technical Service Bulletins, 2012 CHEVROLET SILVERADO 3500

Most Affected Components

NHTSA Safety Investigations, CHEVROLET SILVERADO 3500

CHEVROLET SILVERADO 3500 - All Years Overview

CHEVROLET SILVERADO 3500 - Year by Year

Other CHEVROLET Models