2024 CHEVROLET SILVERADO 3500 Recalls, Complaints & Safety

Trailer brakes and lights come and go. I start with having everything then loose brakes and lights when I’m driving. This is apparently a known issue that they have a fix for but I have never received anything about a recall.

REAR WHEEL LOCKUP: While driving down the highway pulling a loaded trailer the rear wheels locked up, GM has an open recall on 2020-2022 models but denies its an issue with the 2024 model, my dealership pushed a “software update” but that does not fix the faulty transmission valve body issue, it just overrides the safety features that were designed to protect the transmission. I have a video of it occurring while slowing down for a stop sign when it did it the second time to me.

The engine oil cooler failed causing engine oil to leak into the coolant system on my 2024 Chevy Silverado 3500HD. This requires a full replacement of the coolant system. In addition, excessive sludge buildup inside the motor is caused. This is a known issue with GM for 2024 Diesel vehicles. GM has released a service bulletin but is fighting my local dealership on the required repairs.

No Owners Manual came with my Truck. I was made aware of Safety Recall 25V815 (Manufacturer Recall N252532020) which addressed 2025-2026 cars and trucks. Currently my 2024 is not included. I can confirm my dealer did not receive any owners manuals for most cars and trucks in 2024. I notified Chevrolet Customer Service and they did not assist. They Dealer was unable to assist and would not reimburse me for the Owners Manual I purchased. I am requesting reimbursement for the purchase of an Owners Manual.

Vehicle was making a very loud humming noise at 73 mph. After returning to the dealership they found that the bearings in the rear end house had destroyed themselves causing internal damage to the housing and the entire rear end now needs to be replaced.

This vehicle was purchased with 10,000 miles from a Chevrolet dealer. At 13,000 miles the transmission started making an awful noise. Up a service check it was found that the transmission pump was failing.

NHTSA Vehicle Safety Complaint I am reporting a serious transmission defect in my 2024 Chevrolet Silverado 3500HD LT that creates a high risk of sudden power loss, erratic shifting, or loss of control while driving. Vehicle Details: - Make/Model/Year: Chevrolet Silverado 3500HD LT, 2024 - VIN: 2GC4YTEYXR1263768 - Engine: 6.6L Duramax diesel - Transmission: 10-speed Allison (10L1000) - Mileage at diagnosis: ~46,000 miles - Title: Rebuilt (warranty denied due to branding) Defect Description: The transmission shifts normally when cold (fluid below ~138°F). Once warm (during normal driving), it fails to upshift properly in gears 5-8: holds lower gears, causes high RPMs (3,000+), delays shifts excessively, or refuses to shift. When shifts occur, they are hard and jerky. Automatic (Drive) mode is affected; manual/L mode works normally as a workaround. No warning lights appeared initially, but the issue has worsened and is now frequent at operating temperature. Diagnosis: On January 28, 2026, Seminole GM (1405 N Milt Phillips, Seminole, OK 74868; 405-382-6130) diagnosed a defective valve body requiring replacement. Quote: - Valve Body Control Module (Part #24065357): $687.48 - Transmission Fluid (12 qt @ $10.92): $131.04 - Labor (diagnosis + pan/filter/relearn): $805.50 - Supplies/taxes: ~$140 - Total: $1,763.94 Dealer confirmed this is a common issue; photos of quote available for upload. Safety Risks: At highway speeds, delayed/no upshifts can cause: - Sudden inability to accelerate (merging, passing, hills) - Harsh engagement leading to wheel slip or loss of control - Potential limp mode entry, stranding in low gears This intermittent warm-only failure is unpredictable and dangerous. Context: This matches widespread complaints on 2023-2025 GM HD trucks with the 10L1000 (forums: DuramaxForum, Reddit r/Duramax/r/Silverado, GM-Trucks.com), involving valve body wear/pressure loss. Earlier years had related recalls (e.g., NHTSA 24V-797 for valve issues),

Email Subject I am reporting a serious safety-related defect involving sudden and complete vehicle shutdown while driving in a 2024 Chevrolet Silverado EV RST. Component/System Involved: The failure appears related to the 12-volt electrical system and associated vehicle control electronics. When the vehicle detects the 12V battery as dead or critically low, it immediately disables propulsion and control systems. The exact failed component is UNKNOWN. The vehicle is available for inspection upon request. Incident Description: This failure has occurred twice under similar conditions (ambient temperature approximately 25°F). On November 28, 2024 and again on January 2, 2026, after driving approximately two blocks at low residential speeds, the vehicle abruptly and completely shut down while in motion. In both incidents, the shutdown was immediate, without warning, and accompanied by a loud thud and an extremely abrupt stop. Safety Risk: In both incidents, the vehicle became completely immobilized in the roadway. I was unable to steer to the side of the road, restart the vehicle, or shift it into gear to move it out of traffic. This created a significant risk of collision. A similar failure at highway speeds could result in a severe or fatal crash. Warnings or Prior Symptoms: No warning lamps, messages, alerts, or other symptoms appeared prior to either shutdown. Problem Confirmation or Reproduction: The issue has occurred twice under cold-weather conditions. Inspections: After the first incident, the 12V battery was inspected and no issues were found. Following the second incident, the vehicle is currently being inspected at a Chevrolet dealership. No police or insurance inspections were performed. This behavior suggests the vehicle lacks a fail-safe or degraded-operation mode for 12V system failure and instead performs an immediate shutdown while in motion, which may represent a serious safety defect warranting investigation.

At approximately 35,126 miles the oil cooler cracked and flooded my engine cooling system with over 2.5 gallons of oil causing catastrophic engine failure.

When pulling my trailer with my 2024 chevy 3500, I get the following alert displayed on my screen periodically: Trailer Brakes Disabled Service Required. The trailer brakes stop working on my 16000lb trailer and I need to pull off the road and shut off the truck, and then restart it to get my brakes working again. The dealer replaced the brake controller in the truck, but I still get the message. I towed this trailer across country 2 times in my 2020 chevy without a problem. I have hydrastar brakes on my 2022 keystone Montana. GM said it's a problem with the trailer. Hydrastar said they have had numerous reports from 2024 GM truck owners. I am bringing it back to the GM dealer Monday for an oil change but I was informed they have no further information to guide them Please assist.

I was driving on the interstate at around 65mph. Towing my fifth wheel. Transmission started shifting hard with a loud bang that sounded like we hit a huge pothole. A message popped up in the screen indicating “Reduced acceleration, drive with caution”. The transmission seems to be stuck in gear as we exited the highway. Check engine light was on. Came to a stop at a stop sign and barely had enough power to pull into a parking lot. We had the truck towed to a nearby dealership. Fault codes P0700 and P0747 were present. Service advisor said valve body would have to be rebuilt. It’s been 2 weeks and the valve body cover plate is still “backordered” with no estimated in stock date.

The contact owns a 2024 Chevrolet Silverado 3500. The contact stated that while driving at various speeds, the vehicle hesitated, and the transmission failed to properly shift. The vehicle was taken to the local dealer, who discovered metal shavings inside the fuel filter and diagnosed that the High-Pressure Fuel Pump was faulty and needed to be replaced. The high-pressure fuel pump was replaced, and the vehicle was repaired. Later, while hauling a trailer on the highway, the vehicle unexpectedly stalled. The vehicle was towed to the dealer, who diagnosed that the fuel pump control module had failed and needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 19,000.

The contact owns a 2024 Chevrolet Silverado 3500. The contact stated that while driving 30 MPH and attempting to depress the brake pedal, the message “Trailer Brakes Disabled” was displayed. A dealer was contacted. The vehicle was taken to the dealer, and the contact was informed the contact the vehicle was operating as designed, and that neither the vehicle nor the trailer would be diagnosed. The vehicle was not repaired. The manufacturer was notified of the failure and opened a case. The approximate failure mileage was 12,000.

I keep getting a chunking noise coming from the rear of vehicle. Twice I have taking in to the dealer and I was told this condition may be caused by movement between the anchor plate and axle assembly. They have re-torqueing the joints of the leaf springs assembly. it coming loose. It has happened after 4,000 miles. This tells me that it can come loose while I am driving! GM has a service document ID: 5501065. It has been happening since 2020!

10-speed automatic transmission valve body failure at 41k Parts are unavailable nor are replacement transmissions. Dealership says 3 months

When driving my truck and towing a trailer which has elec. over hyd. brakes and trying to stop. My truck will disable my brakes on my trailer, which may weigh 3+ times the weight of my truck. GM had a recall on the truck brake module which fixed my problem. Then l took my truck back for an oil change a few months later and they said that there is a open recall on the brake module (NEWER UPDATE) which once again caused my brake issues again with the newer recall. l have opened up a complaint with GM and they say take it to a GM dealer. The dealer checks the truck out and says there is no problem with the truck. They tell me that l need to install a module on my trailer ,which l did early on with the problem. l did own a 2017 chevy and pulled that trailer with NO issues. The trailer dealer hooked the trailer to a 2018 GMC and a 2016 Dodge pick-up. And had NO problem with the trailer brakes and put a NYS inspection sticker on my trailer LAST MONTH. We !! the trailer dealer and myself have spoken to the company ( brake module) that GM says that l need. This trailer brake module which the trailer dealer installed in Feb 2024 still did not fix my problem. The brake module company told me GM has His words a HORNETS NEST problem with this issue. Someone is going to loose there brakes and KILL somebody or a family Thank You for any HELP [XXX] Please contact with any feedback or info INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The brakes on this vehicle are very spongy, they have to be pushed all the way to the floor to get the vehicle to stop. When pulling a trailer you are on pins and needles wondering if you can get the truck to stop. The trailer brakes are doing most of the stopping. I have owned many trucks and the brakes on this 2024 Chevy Silverado 3500 are the worst that I have ever experienced. This is a Safety hazard with serious implications. I have talked to many other people with the same truck and they also claim that the brake system is faulty and/or sub standard. I have taken my truck back to the dealer and they claim that the brakes are working normal (test driving around their service lot). This is a serious problem that needs to be investigated by your orginazation. Thank you in advance for any insight on this serious brake issue.

The contact owns a 2024 Chevrolet Silverado 3500. The contact stated that while operating the vehicle, no audible sound was coming from the infotainment center. During the failure, the audible turn signal was inoperable and the warning messages from the infotainment center could not be heard. The contact stated that the OnStar Service would not connect and was inoperable. The vehicle was taken back the dealer to be reprogrammed several times, but the failure persisted. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 100.

The valve body failed on my transmission. My safety was impacted because as I was towing my 40 foot camper and my vehicle went into limp mode on the freeway at 70 miles an hour and I could only go 45 with four children in the vehicle. Yes the problem has been confirmed by a local dealership. There was a check engine light present, but eventually it went away and the truck returned to normal. This has happened one time before as well.

The contact owns a 2024 Chevrolet Silverado 3500. The contact stated while driving at approximately 60 MPH, the front driver's side and passenger's side wheels shuddered when the vehicle drove over a pothole or an object in the roadway. No warning light was illuminated. The contact researched and was made aware of Technical Service Bulletin Number: PIT6154A; however, the vehicle was not included. The vehicle was taken back to the residence. A dealer was contacted however, the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 13,000.

Vehicle and many like it with the 10 Speed transmission are having failing valve bodys which de-rates the vehicle to stay in 5th gear by GM coding and limits speed to 50 MPH. this part has a significant lead time while GM is rolling new trucks off the line with the part needed to rectify the issue of all the already purchased trucks and SUV's

After replacement of the trailer brake controller for the well known issue of the new OEM trailer brake controller disconnecting from the trailer brakes, the issue still persists. The trailer brake controller should remain connected to the trailer brakes at all times instead of disconnecting under its own control and programming. It is a major safety issue to be trailering a 21,000lb trailer with 6 functional disk brakes and have the controller decide to disconnect at seemingly random times to include descending a mountain pass at highway speeds.

The tailgate spontaneously unlatches without operator input while driving or parked. The dealer thinks it is caused by moisture in the latch gate switch. The tailgate has spontaneously unlatched on several occasions while pulling a trailer without the driver/operator being aware this has occurred. Then when making a turn the tailgate wedges into the trailer jack and makes the tailgate inoperable. The bodyshop quote to repair the tailgate is: 2,275.92 Dinsdale Chevrolet dealer says there is not a recall and has declined to pay for repairs. Contact was made with GM Customer Service, "Reggie" on 10/23/2024 at 11:46, 866.636.2273 He noted, as there has not been a recall, they are not responsible for the issue. Respectfully, [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

While driving along pulling a trailer, you unexpectedly lose you trailer brakes. Someone is going to get seriously injured or killed if GM doesn't fix this.

The contact owns a 2024 Chevrolet Silverado 3500. The contact stated while driving at an undisclosed speed and towing a camper, upon coming to a complete stop, the message "Brakes Disconnected" was displayed. The vehicle returned to normal functionality, but the failure became a regular occurrence. No other warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure a failure with the brake control module. The vehicle was repaired, but the failure reoccurred. The vehicle was taken back to the dealer, who again diagnosed a failure a failure with the brake control module. The vehicle was repaired, but the failure reoccurred. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 200.

While traveling with a 5th wheel camper (Grand Design), that has solar panels the brake controller stops providing a connection to the trailer brakes. This is a know problem of the 2024 Chevrolets and so far there is not a fix that I know of. This is a big big safety issue because the trailer is heavy and hard to stop. The documentation from Chevrolet states the issue is once the battery charges and has a higher voltage than the truck battery it will surge the system and deactivate the braking system on the camper. This also hold true when the camper battery is too low, again the truck battery will surge the system and deactivate the braking system on the camper.

Vibration occurs when driving at highway speed. Vibration can be felt in the steering wheel, drivers seat, and passenger seat. I believe this is related to my vechicles front hub bearing extensions. there was a TSB for this issue on presious model trucks and the same part is used on 2024 models.

Consistent error messages when trailering that lead to vehicle having a failure of trailer brakes

The contact owns a 2024 Chevrolet Silverado 3500. The contact stated while driving at an undisclosed speed and towing a trailer, the trailer brake light turned off, indicating that the trailer brakes were no longer functioning. The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the brake control module. The vehicle was repaired, but the failure reoccurred. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 500. The VIN was not available.

Occasionally, after starting engine and applying brake pedal to shift into drive from park, engine rpm increases to over 1500rpm, and with full brake pedal applied rear wheels will spin while front brakes remain engaged and front wheels remain stationary. This has happened in a parked garage and rear wheels spun on dry concrete. Adding additional brake pedal pressure did not stop rear wheels from turning. This could result in a very dangerous situation and cause the vehicle to surge forward with little warning to driver allowing the vehicle to strike an object or bystander. When this occurred, brake pedal was firmly pressed and foot was completely off of the accelerator pedal. Each time this occurred I had to quickly shift vehicle into park to correct the situation. When shifted into park, the transmission parking pawl could be heard ratcheting. It is my belief that if four wheel drive was engaged, vehicle would move and overpower brakes when this occurs.

Wiper totally quits working when using it. May start again and may not. So far dealer has not fully solved problem

I was towing my 36 ft 5th wheel home from my storage place when the engine stopped. I had no brakes or power steering. I was coming up to a stop sign when this occurred so fortunately I was only moving about 15 mph. I was able to stop the truck and trailer by using the 5th wheel braking system without any damage to vehicle or other property. Once I regained my composure I tried to start the truck. All the dash lights were on but it would not start. The digital display kept showing Service ECM & Service StabiliTrak. I had the truck towed to the dealer where it is right now. They have been unable to replicate the issue and have no suggested fix at this time. I had no prior warning messages or symptoms of the problem. All of this happened Sunday April 5, 2024. The truck is a 2024 and I bought it new, picked it up November 30, 2023. Current mileage is 3,523. If I would have been towing on the Interstate at 60-65 mph around a curve this could have been catastrophic.

There is an electrical / turn signal and trailering issue. Not towing- the right turn signal gives a rapid flash when the automatic headlights are activated or in off position. The rapid flash goes away when manual headlights are used both running lights and on. Although the light still works with a rapid blink, there is a dash error message and it’s impossible to know while driving if the error is real or not. This issue is intermittent when auto headlights are selected. Towing- bigger safety issue. The trailer lights only work properly when headlights are in auto mode and daylight. When it gets dark, the headlights turn on and error messages happen and trailer lights go out. There are also error messages when manual running lights or manual lights are activated. Thus it appears there is no way to tow an RV safely at night. This did not occur on my 2021 Chevy 3500. These issues are wide spread but GM is doing nothing about it. Please help me, the other owners, and the public from these dangerous vehicles.

The vehicle was involved in a single vehicle roll over crash. The sheet metal of the roof pealed down and away from the frame of the vehicle. The windshield separated from the metal at the top portion of the windshield. The metal then began to separate from underneath the weld along the sides of the roof. The metal was then rolled inward into the passenger compartment of the vehicle. The metal pinned the front passenger seat back down and to the right against the passenger side B-pillar. Both A-pillars did not sustain any structural damage as the result of the crash.

Crash 2 deaths

I believe my def heater has stopped working and my full def tank is now frozen. I’m now stranded in the middle of South Dakota in -29 degree weather. My truck will not drive. Or idle for the heater to keep me warm because the def is required for engine to run.