2018 CHEVROLET SILVERADO 3500

6 recalls — 26 complaints

24V756000 Oct 10, 2024
AIR BAGS:SIDE/WINDOW:CURTAIN:INFLATOR
General Motors, LLC (GM) is recalling certain 2018 Chevrolet Silverado 1500, GMC Sierra 1500, 2018-2019 Chevrolet Silverado 2500, 3500, and GMC Sierra 2500, 3500 Crew Cab trucks. The left or right-side roof-rail air bag (RRAB) inflator end cap may detach from the inflator or the inflator sidewall may rupture.
Remedy: Dealers will replace the left and right side RRAB modules, free of charge. Owner notification letters were mailed November 8, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020, and GMC Customer Service at 888-988-7267. GM's number for this recall is N242474500.
2,061 vehicles affected
23V047000 Feb 2, 2023
FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY
General Motors, LLC (GM) is recalling certain 2017-2019 Chevrolet Silverado 2500, 3500, and GMC Sierra 2500, 3500 vehicles equipped with a dual fuel tank option. The rear fuel tank may collapse and prevent the fuel pump from transferring fuel to the front tank, resulting in an engine stall.
Remedy: Dealers will inspect the fuel tank and fuel pump module, replacing them as necessary. Dealers will also add a vent hose to the rear tank assembly. Repairs will be performed free of charge. An interim owner notification letter informing owners of the safety risk was mailed on March 15, 2023. Owner notification letters were mailed June 21, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N222368030.
22,132 vehicles affected
21V496000 Jul 1, 2021
EQUIPMENT:ELECTRICAL:ENGINE BLOCK HEATER
General Motors, LLC (GM) is recalling certain 2017-2019 Chevrolet Silverado 2500, 3500 and 2017-2019 GMC Sierra 2500 and 3500 vehicles equipped with a Duramax diesel 6.6 liter engine and an optional engine-block heater cord. An electrical short-circuit may occur in the engine-block heater cable or in the terminals that connect the heater cable to the block heater.
Remedy: Dealers will replace engine block heaters and heater cords. Vehicles that have this feature disabled as a remedy to the safety condition will be contacted and offered replacement block heaters and heater cords under a separate customer satisfaction program, free of charge. GM will provide free replacement block heaters and cords under a separate customer satisfaction campaign. For vehicles previously included in recall 19V-328, the heater cord will be replaced and rerouted, free of charge. Interim owner notifications were mailed on August 13, 2021. Owner notification letters are expected to be mailed on April 4, 2022. Customers may call GMC customer service at 1-800-462-8782. GM's number for this recall is 212329840.
338,020 vehicles affected
19V328000 Apr 25, 2019
ENGINE
General Motors LLC (GM) is recalling certain 2019 Chevrolet Silverado 4500, 5500 and 6500 vehicles and 2017-2019 Chevrolet Silverado 2500 and 3500 vehicles and GMC Sierra 2500 and 3500 vehicles equipped with Duramax 6.6 liter diesel engines and an optional engine-block heater. The engine block heater cord or the terminals that connect the heater cord to the block heater may short circuit and fail.
Remedy: GM will contact owners, dealers will replace the engine block heater, free of charge. Additionally, in Chevrolet Silverado 2500 and 3500 vehicles, dealers will install a new rerouted heater cord. The recall began December 11, 2019. Owners may contact GM customer service at 1-586-596-1733. GM's number for this recall is N182206310.
318,374 vehicles affected
19V088000 Feb 7, 2019
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
General Motors, LLC (GM) is recalling certain 2016-2018 GMC Sierra 3500 and Chevrolet Silverado 3500 trucks equipped with gasoline engines and dual fuel tanks. The fuel-level sensor in the front tank may stick in a low-level position, allowing the rear tank to overfill the front tank.
Remedy: GM has notified owners, and dealers will replace the rear-tank fuel-pump module, inspect the front tank and, if necessary, replace the front tank, free of charge. The recall began July 30, 2019. GM's number for this recall is N182204190.
18,574 vehicles affected
17V567000 Sep 14, 2017
SEAT BELTS:FRONT:RETRACTOR
General Motors (GM) is recalling certain 2017-2018 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 trucks. The front seat belt retractor assemblies were built with the incorrect torsion bar. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 209, "Seat Belt Assemblies."
Remedy: GM will notify owners, and dealers will replace both front seat belt retractor assemblies, free of charge. The recall began March 24, 2021. Owners may contact GMC customer service at 1-888-988-7267 or Chevrolet customer service at 1-800-222-1020. GM's numbers for this recall are 17368, 17375, and 17376.
38,048 vehicles affected
FORWARD COLLISION AVOIDANCE: WARNINGS Jan 15, 2026
I’ve heard all the horror stories about faulty electrical issues. I’m chasing an issue now on my 2018 with ONLY 87,000 miles after spending a bunch of money on batteries hub assemblies random control modules to try to fix an issue of stabilitrak, traction control, abs, trailer brakes, power steering etc all going off every 3 seconds. Grounds have all been re done to bare metal nothing is fixing the issue. Steering wheel about flew out of my hands going 65mph when the power steering message along with all the others on the dtc while dinging annoying the shit out of me. I’ve bought nothing but gm trucks my whole adult life and I’ll never do it again. Thing is a piece of shit and you all should be doing something to fix it. I’ve seen people have the fix by replacing a tail light bulb speed sensors ecbm abs modules trailer brake modules harnesses the list is endless. Someone is going to die when they crash from some bullshit electrical problem that can’t be chased down because it’s always something different. The money we pay for these trash trucks is insane for the problems like this that you won’t recall. That’s it these trucks suck and I’ll never buy another one. Trash.
STEERING Jan 15, 2026
I’ve heard all the horror stories about faulty electrical issues. I’m chasing an issue now on my 2018 with ONLY 87,000 miles after spending a bunch of money on batteries hub assemblies random control modules to try to fix an issue of stabilitrak, traction control, abs, trailer brakes, power steering etc all going off every 3 seconds. Grounds have all been re done to bare metal nothing is fixing the issue. Steering wheel about flew out of my hands going 65mph when the power steering message along with all the others on the dtc while dinging annoying the shit out of me. I’ve bought nothing but gm trucks my whole adult life and I’ll never do it again. Thing is a piece of shit and you all should be doing something to fix it. I’ve seen people have the fix by replacing a tail light bulb speed sensors ecbm abs modules trailer brake modules harnesses the list is endless. Someone is going to die when they crash from some bullshit electrical problem that can’t be chased down because it’s always something different. The money we pay for these trash trucks is insane for the problems like this that you won’t recall. That’s it these trucks suck and I’ll never buy another one. Trash.
ELECTRICAL SYSTEM Jan 15, 2026
I’ve heard all the horror stories about faulty electrical issues. I’m chasing an issue now on my 2018 with ONLY 87,000 miles after spending a bunch of money on batteries hub assemblies random control modules to try to fix an issue of stabilitrak, traction control, abs, trailer brakes, power steering etc all going off every 3 seconds. Grounds have all been re done to bare metal nothing is fixing the issue. Steering wheel about flew out of my hands going 65mph when the power steering message along with all the others on the dtc while dinging annoying the shit out of me. I’ve bought nothing but gm trucks my whole adult life and I’ll never do it again. Thing is a piece of shit and you all should be doing something to fix it. I’ve seen people have the fix by replacing a tail light bulb speed sensors ecbm abs modules trailer brake modules harnesses the list is endless. Someone is going to die when they crash from some bullshit electrical problem that can’t be chased down because it’s always something different. The money we pay for these trash trucks is insane for the problems like this that you won’t recall. That’s it these trucks suck and I’ll never buy another one. Trash.
FUEL SYSTEM, DIESEL Jan 28, 2025
The contact owned a 2018 Chevrolet Silverado 3500 Commercial Vehicle. The contact received notifications of NHTSA Campaign Numbers: 21V496000 (Equipment) and 23V047000(Fuel System, Diesel) and would like to be removed from the recall distribution list because the vehicle was totaled. The manufacturer was contacted.
EQUIPMENT Jan 28, 2025
The contact owned a 2018 Chevrolet Silverado 3500 Commercial Vehicle. The contact received notifications of NHTSA Campaign Numbers: 21V496000 (Equipment) and 23V047000(Fuel System, Diesel) and would like to be removed from the recall distribution list because the vehicle was totaled. The manufacturer was contacted.
FUEL SYSTEM, DIESEL:FUEL INJECTION SYSTEM Oct 24, 2024
The contact owns 2018 Chevrolet Silverado 3500. The contact stated while driving 70 MPH, the engine started misfiring and made an abnormal knocking sound. Additionally, the vehicle was shuddering. The check engine warning light was illuminated, and the message "Engine Power Reduced" was displayed. The contact was able to pull over to the side of the road, where the contact scanned the vehicle with a vehicle scanner. The contact retrieved diagnostic trouble code indicating an open circuit on the seventh fuel injector. The contact purchased the part from an unknown dealer and replaced the fuel injector connector harness; however, the failure recurred several times while driving. The contact replaced the connector harness of the second and fourth fuel injectors; however, the failure persisted. The contact was in the process of replacing the connector harness of the eighth fuel injector. The vehicle was not repaired. An unknown dealer was notified of the failure. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 65,000.
ENGINE Oct 24, 2024
The contact owns 2018 Chevrolet Silverado 3500. The contact stated while driving 70 MPH, the engine started misfiring and made an abnormal knocking sound. Additionally, the vehicle was shuddering. The check engine warning light was illuminated, and the message "Engine Power Reduced" was displayed. The contact was able to pull over to the side of the road, where the contact scanned the vehicle with a vehicle scanner. The contact retrieved diagnostic trouble code indicating an open circuit on the seventh fuel injector. The contact purchased the part from an unknown dealer and replaced the fuel injector connector harness; however, the failure recurred several times while driving. The contact replaced the connector harness of the second and fourth fuel injectors; however, the failure persisted. The contact was in the process of replacing the connector harness of the eighth fuel injector. The vehicle was not repaired. An unknown dealer was notified of the failure. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 65,000.
ENGINE Aug 24, 2023
46000 miles and the oil pan rotting from the salt on the roads i have an extended warranty no one wants to cover the warranty it has 100000 power train warranty and no one wants to be responsible for it
UNKNOWN OR OTHER Aug 24, 2023
46000 miles and the oil pan rotting from the salt on the roads i have an extended warranty no one wants to cover the warranty it has 100000 power train warranty and no one wants to be responsible for it
FUEL SYSTEM, DIESEL Jun 5, 2023
The contact owns a 2018 Chevrolet Silverado 3500. The contact stated that the fuel tank had collapsed. The check engine warning light was illuminated. The vehicle was taken to the local dealer where it was diagnosed that the fuel pump and rear fuel tank needed to be replaced. The vehicle was repaired, but the failure recurred. The manufacturer was contacted but no additional assistance was provided. The contact had received notification of NHTSA Campaign Number: 23V047000 (Fuel System, Diesel). The failure mileage was approximately 68,390. VIN tool confirms parts not available.
SERVICE BRAKES Feb 15, 2022
stabilitrak system truck speeds up when braking,and pulls left or right transmission shift hard when warning lights come on intermittently
STEERING Feb 15, 2022
stabilitrak system truck speeds up when braking,and pulls left or right transmission shift hard when warning lights come on intermittently
POWER TRAIN Feb 15, 2022
stabilitrak system truck speeds up when braking,and pulls left or right transmission shift hard when warning lights come on intermittently
EQUIPMENT Nov 9, 2021
The contact owns a 2018 Chevrolet Silverado 3500. The contact received a notification for NHTSA Campaign Number: 21V496000 (Equipment) however, the part to do the recall repair was unavailable. Jerry Haag Motors (1475 N High St, Hillsboro, OH 45133) and Bush Auto Place (1850 Rombach Ave, Wilmington, OH 45177) had both been notified about the recall; however, both dealers informed the contact that parts were not yet available. The manufacturer had been notified of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available.
WHEELS Apr 8, 2021
WHEEL CRACKED
UNKNOWN OR OTHER Feb 19, 2021
REDUCTANT HEATER WENT OUT. KNOWN PROBLEM WITH THESE TRUCKS YET NO RECALL SO WHEN YOU ARE OVER THERE EMMISIONS WARRANTY YOU'RE OUT OF LUCK TRUCK HAD 60K ON IT AND IS GOING TO COST ME 1600$ BETWEEN PARTS AND LABOR TO FIX IT
POWER TRAIN Feb 19, 2021
REDUCTANT HEATER WENT OUT. KNOWN PROBLEM WITH THESE TRUCKS YET NO RECALL SO WHEN YOU ARE OVER THERE EMMISIONS WARRANTY YOU'RE OUT OF LUCK TRUCK HAD 60K ON IT AND IS GOING TO COST ME 1600$ BETWEEN PARTS AND LABOR TO FIX IT
ENGINE Feb 19, 2021
REDUCTANT HEATER WENT OUT. KNOWN PROBLEM WITH THESE TRUCKS YET NO RECALL SO WHEN YOU ARE OVER THERE EMMISIONS WARRANTY YOU'RE OUT OF LUCK TRUCK HAD 60K ON IT AND IS GOING TO COST ME 1600$ BETWEEN PARTS AND LABOR TO FIX IT
ENGINE Dec 17, 2019
TL* THE CONTACT OWNS A 2018 CHEVROLET SILVERADO 3500. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V328000(ENGINE). AFTER CONTACTING RELIABLE CHEVROLET (9901 COORS BLVD, ALBUQUERQUE, NM) AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
ENGINE Oct 16, 2019
TL* THE CONTACT OWNS A 2018 CHEVROLET SILVERADO 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V328000 (ENGINE). THE VEHICLE WAS TAKEN TO MARTIN CHEVROLET BUICK GMC (420 W SOUTHLINE ST, CLEVELAND, TX 77327, (281) 592-2644) TO BE SERVICED. THE CONTACT STATED THAT THE DEALER DID NOT COMPLETE THE RECALL REPAIRS AS DESCRIBED IN THE MANUFACTURER'S REMEDY. DISCONNECTED INSTEAD OF BEING REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 12,000 AND CONTINUES TO BE ONGOING MILAGE NOW - 15,000.*BF*JB
ENGINE Sep 13, 2019
TL* THE CONTACT OWNS A 2018 CHEVROLET SILVERADO 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V328000 (ENGINE); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
FUEL/PROPULSION SYSTEM Jul 26, 2019
TL- THE MECHANIC CALLED ON BEHAVE OF THE VEHICLE OWNER OF A 2018 CHEVROLET SILVERADO, REGARDING NHTSA CAMPAIGN NUMBER: 19V088000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS TAKEN TO LOCAL DEALER CHAMPION CHEVROLET (LOCATED AT 800 KIETZKE LN, RENO, NV 89502, (775) 786-3111) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE VEHICLE HAS NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. DP
ELECTRICAL SYSTEM Apr 23, 2019
WHEN THE TRUCK IS TURNED OFF IT SOMETIMES CAN TAKE ANYWHERE FROM 2 MINUTES TO OVER 1 HOUR TO RESTART. WHEN THIS ISSUE OCCURS AND THE KEY IS TURNED TO START THE VEHICLE ALL YOU WILL HEAR IS A "CLICK" SOUND COMING FROM WHAT I ASSUME IS THE STARTER. WHILE NOT STARTING, EVERYTHING ELSE ELECTRICAL IN THE VEHICLE SEEMS TO BE WORKING FINE. ALTHOUGH THIS TRUCK WAS DELIVERED NEW IN DECEMBER OF 2017(BUILD DATE OF 8/17), IT WAS NOT PUT ON THE ROAD AND IN SERVICE(BUILT OUT AS A TOW TRUCK) UNTIL MID MAY OF 2018. ALTHOUGH THIS STARTING ISSUE DID NOT BEGIN WITH MY TRUCK UNTIL SOMETIME IN FEBRUARY/MARCH 2019, WE HAVE ANOTHER TRUCK THAT IS THE EXACT SAME MODEL (BUILD DATE OF 2/18) THAT HAS BEEN EXPERIENCING THE SAME ISSUE FOR ABOUT 7 MONTHS NOW. THAT SECOND TRUCK WAS FINALLY TAKEN TO THE DEALER AND THEY COULD NOT FIND A SPECIFIC PROBLEM SO THEY REPLACED THE STARTED. THE PROBLEM STILL EXISTS. THE DRIVER RECENTLY REPLACED THE BATTERY JUST TO TRY TO ELIMINATE THE POTENTIAL CAUSE OF THIS ISSUE BUT THAT YIELDED NO POSITIVE RESULTS EITHER. WE ARE AT A LOSS AND THIS ISSUE IS LITERALLY COSTING US MONEY!! IN GENERAL, THIS NON-STARTING ISSUE HAPPENS A COUPLE TIMES A WEEK.
STRUCTURE:BODY Dec 17, 2018
WHILE PULLING A 40' GOOSENECK TRAILER ON THE HIGHWAY AT POSTED SPEED THE BALL HITCH ON THE BED OF THE TRUCK CAME DETACHED FROM THE TRUCK. TRAILER NECK SLAMMED INTO THE CENTER OF THE BED. I HAVE AN OEM CROWNLINE AFTERMARKET FLAT BED ON MY TRUCK. ONCE THE TRAILER WAS REMOVED THE BALL HITCH FELL TO THE GROUND. INVESTIGATION FOUND LITTLE TO NO WELD PRESENT.
STRUCTURE:BODY Oct 9, 2018
EXCESSIVE PAINT CHIPPING IN PLACES THAT WOULD NOT RECEIVE NORMAL WEAR AND TEAR SUCH AS SIDE OF BODY AND TAILGATE.
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE Aug 9, 2018
TL* THE CONTACT OWNS A 2018 CHEVROLET SILVERADO 3500. WHILE DRIVING APPROXIMATELY 75 MPH, THE MESSAGE "CONTINUE DRIVING TO CLEAN EXHAUST SYSTEM" APPEARED. THE MESSAGE WENT AWAY, BUT RETURNED APPROXIMATELY 35 MINUTES LATER ALONG WITH 'YOU ARE ON REDUCE POWER MODE" AS THE VEHICLE DECELERATED. THE FOLLOWING DAY, THE VEHICLE WAS TAKEN TO JOE BOWMAN CHEVROLET-CADILLAC (2455 E, MARKET STREET, HARRISONBURG, VA 22801) WHERE IT WAS DIAGNOSED THAT THERE WAS EXCESSIVE SOOT ON THE EXHAUST FILTER AND IT NEEDED CLEANING. THE VEHICLE WAS ALSO TAKEN TO CARTER CHEVROLET INC, (200 W DIXON BOULEVARD, SHELBY, NC 28152) FOR THE SAME FAILURE SEVERAL TIMES; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND CASE NUMBER: 8-4492254412 WAS FILED. THE APPROXIMATE FAILURE MILEAGE WAS 23,000.