2008 CHEVROLET SILVERADO 3500

4 recalls — 35 complaints

20V011000 Jan 10, 2020
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
General Motors LLC (GM) is recalling certain 2007-2008 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 vehicles equipped with non-desiccated, passenger frontal air bag inflators containing phase stabilized ammonium nitrate (PSAN) propellant that were used as interim remedy parts for previous Takata recalls. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Remedy: GM will notify owners, and dealers will replace the front passenger air bag inflators, free of charge. The recall began February 11, 2020. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-866-522-9559. GM's number for this recall is N192290990.
699 vehicles affected
15V324000 May 28, 2015
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
General Motors LLC (GM) is recalling certain model year 2007-2008 Chevrolet Silverado 2500HD and 3500HD trucks manufactured November 28, 2006, to August 29, 2008, and 2007-2008 GMC Sierra 2500HD and 3500HD trucks manufactured November 27, 2006, to August 29, 2008. The affected vehicles are equipped with a passenger side frontal air bag that may be susceptible to moisture intrusion which, over time, could cause the inflator to rupture upon its deployment.
Remedy: GM will notify owners, and dealers will replace the front passenger air bag inflator, free of charge. The recall began on July 27, 2015. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's numbers for this recall are 15438 and 15817.
330,198 vehicles affected
14V407000 Jul 2, 2014
ELECTRICAL SYSTEM
General Motors LLC (GM) is recalling certain model year 2007-2011 Chevrolet Silverado HD 2500/3500 trucks manufactured January 18, 2007, to June 22, 2011, and GMC Sierra HD 2500/3500 trucks manufactured January 22, 2007, to June 21, 2011, and equipped with an auxiliary battery. Owners may unknowingly draw too much current through the vehicle's trailer harness resulting in the melting of fusible link for the auxiliary battery.
Remedy: GM will notify owners and dealers will replace the jumper harness with one that includes a 40 amp inline fuse, and provide the owner with supplemental Owner Manual information, free of charge. The recall began on August 29, 2014. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is 14260.
9,371 vehicles affected
10V240000 Jun 4, 2010
ELECTRICAL SYSTEM
GM IS RECALLING CERTAIN MODEL YEAR 2006-2009 BUICK, LUCERNE; CADILLAC DTS; HUMMER H2; MODEL YEAR 2008-2009 BUICK ENCLAVE; CADILLAC CTS; MODEL YEAR 2007-2009 CADILLAC ESCALADE, ESCALADE ESV, ESCALADE EXT; CHEVROLET AVALANCHE, SILVERADO, SUBURBAN, TAHOE; GMC ACADIA, SIERRA, YUKON, YUKON XL; SATURN OUTLOOK; AND MODEL YEAR 2009 CHEVROLET TRAVERSE VEHICLES EQUIPPED WITH A HEATED WASHER FLUID SYSTEM (HWFS). A RECALL WAS IMPLEMENTED IN 2008 TO ADD A FUSE TO THE CONTROL CIRCUIT HARNESS TO ADDRESS THE POTENTIAL CONSEQUENCES OF A PRINTED CIRCUIT BOARD (PCB) ELECTRICAL SHORT. HOWEVER, THERE HAVE BEEN NEW REPORTS OF THERMAL INCIDENTS ON HWFS MODULES AFTER THIS IMPROVEMENT WAS INSTALLED. THESE INCIDENTS RESULTED FROM A NEW FAILURE MODE ATTRIBUTED TO THE DEVICE'S THERMAL PROTECTION FEATURE. THE SIGNIFICANCE VARIES FROM MINOR DISTORTION TO CONSIDERABLE MELTING OF THE PLASTIC AROUND THE HWFS FLUID CHAMBER.
Remedy: DEALERS WILL PERMANENTLY DISABLE AND REMOVE THE HEATED WASHER FLUID MODULE. AN UPDATED PAGE FOR THE OWNER MANUAL WILL BE PROVIDED AND INSERTED IN THE OWNER MANUAL TO DOCUMENT THAT THE FEATURE HAS BEEN PERMANENTLY DISABLED AND REMOVED FROM THE VEHICLE. THE SAFETY RECALL BEGAN ON JUNE 11, 2010. OWNERS MAY CONTACT BUICK AT 1-866-608-8080, CADILLAC AT 1-866-982-2339, CHEVROLET AT 1-800-630-2438, SATURN AT 1-800-972-8876, GMC AT 1-866-996-9463 AND HUMMER AT 1-800-732-5493 OR AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.
1,365,070 vehicles affected
UNKNOWN OR OTHER Sep 12, 2023
Airbag and steering wheel problems. Neither driver's nor passenger's airbag deployed in a major crash. Our truck was hit by a fully loaded dump truck, speed unknown. Our driver had "mustang sign," bruising to chest. Passenger had seatbelt bruising. No warning lights or other indication was present to indicate that there was any problem with the airbags. We are the original owners and there was no previous use of, nor work done on the airbags. Steering wheel collapsed onto driver's legs, which we were told is common for adjustable steering wheels. Vehicle was totaled and is at junk yard. We have requested the collision report and can provide upon request.
2 injured
AIR BAGS Sep 12, 2023
Airbag and steering wheel problems. Neither driver's nor passenger's airbag deployed in a major crash. Our truck was hit by a fully loaded dump truck, speed unknown. Our driver had "mustang sign," bruising to chest. Passenger had seatbelt bruising. No warning lights or other indication was present to indicate that there was any problem with the airbags. We are the original owners and there was no previous use of, nor work done on the airbags. Steering wheel collapsed onto driver's legs, which we were told is common for adjustable steering wheels. Vehicle was totaled and is at junk yard. We have requested the collision report and can provide upon request.
2 injured
ENGINE Aug 23, 2019
TL* THE CONTACT OWNS A 2008 CHEVROLET SILVERADO 3500. THE CONTACT STATED THAT THE VEHICLE SHUDDERED UPON STARTING. THE FAILURE ALSO OCCURRED WHILE DRIVING VARIOUS SPEEDS. THE CONTACT DROVE TO TEAM CHEVROLET BUICK GMC CADILLAC (404 JAKE ALEXANDER BLVD S, SALISBURY, NC 28147, 704-212-2019) WHERE IT WAS DIAGNOSED THAT THE ENGINE CYLINDER WAS FAULTY. THE DEALER STATED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN. *BF*JB
AIR BAGS Dec 3, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 CHEVROLET SILVERADO 3500. WHILE REVERSING, THE VEHICLE STALLED AND COMPLETELY SHUT OFF AND THE SERVICE AIR BAGS AND PASS LOCK SENSOR ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. TERRY THOMPSON CHEVROLET (1402 US-98, DAPHNE, AL 36526, (251) 626-0631) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
VISIBILITY/WIPER Oct 1, 2018
TL* THE CONTACT OWNS A 2008 CHEVROLET SILVERADO 3500. THE CONTACT STATED THAT THE WINDSHIELD WIPERS MALFUNCTIONED. THE MOTOR FOR THE WIPERS WAS REPLACED THREE TIMES AND THE CIRCUIT BOARD UNDERNEATH THE HOOD WAS REPLACED ONCE. THE VEHICLE WAS TAKEN TO BLADE CHEVROLET & RVS (1100 FREEWAY DR, MT VERNON, WA 98273, (360) 424-3231) WHERE THEY INITIALLY REPLACED THE MOTOR AND THEN REPLACED THE CIRCUIT BOARD FOR THE WIPERS. THE ADDITIONAL REPAIRS WERE MADE BY THE CONTACT. THE MANUFACTURER STATED THAT THERE WERE NO RECALLS FOR THE WIPER FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. *TT UPDATED 11/28/18*JB
AIR BAGS Mar 2, 2018
COX CHEVROLET IN BRADENTON FLORIDA IS REFUSING TO FIX THE RECALLED ITEM ON MY TRUCK
UNKNOWN OR OTHER Aug 17, 2017
DASH HAS CRACK NEAR PASSENGER AIR BAG AND BEHIND INSTRUMENT PANEL
AIR BAGS Jul 24, 2017
DASH HAS SEVERELY CRACKED. IF AIR BAG WAS TO DEPLOY, THE HARD PLASTIC OF THE CRACKED DASH COULD VERY LIKELY INJURE OCCUPANTS WITHIN THE VEHICLE. WHILE DRIVING DOWN SMOOTH ROADWAY, WE STARTED HEARING CRACKING NOISES AND FOUND THE DASH CRACKING.
UNKNOWN OR OTHER Jul 24, 2017
DASH HAS SEVERELY CRACKED. IF AIR BAG WAS TO DEPLOY, THE HARD PLASTIC OF THE CRACKED DASH COULD VERY LIKELY INJURE OCCUPANTS WITHIN THE VEHICLE. WHILE DRIVING DOWN SMOOTH ROADWAY, WE STARTED HEARING CRACKING NOISES AND FOUND THE DASH CRACKING.
ELECTRICAL SYSTEM: INTEGRATED TRAILER BRAKE CONTROL Jun 9, 2017
TL* THE CONTACT OWNS A 2008 CHEVROLET SILVERADO 3500. UPON STARTING THE VEHICLE, THE SERVICE TRAILER BRAKE SYSTEM WARNING INDICATOR ILLUMINATED AND REMAINED ILLUMINATED WHILE DRIVING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RESEARCHED ONLINE AND FOUND A RECALL FOR THE CHASSIS ELECTRONIC MODULE. THE CONTACT CALLED HARDY CHEVROLET AT (770) 532-4389 AND WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V614000 (ELECTRICAL SYSTEM). THE MANUFACTURER CONFIRMED THE VIN'S EXCLUSION AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 230,000..UPDATED 07/31/17 *BF . UPDATED 10/20/2017*JS
ELECTRICAL SYSTEM Jun 8, 2017
STARTED VEHICLE, DROVE 100 YARDS, CHECK CHARGING SYSTEM POPPED UP ON DISPLAY, SMOKE IMMEDIATELY STARTED POURING IN VENTS AS IT BURST INTO FLAMES UNDER THE HOOD. GOT KIDS OUT AND CALLED FIRE DEPARTMENT. VEHICLE BURNED FROM THE MOTOR TO THE BOX WHILE WAITING FOR FIRE DEPARTMENT.
Fire
ELECTRICAL SYSTEM May 24, 2017
WHILE DRIVING THE SERVICE TRAILER BRAKE SYSTEM APPEAR ON THE DIC AND THERE IS THE LOSS OF ALL TRAILER BRAKES FUNCTION, WHICH DETERS THE VEHICLES STOPPING ABILITY. THIS HAS HAPPENED ON SEVERAL OCCASIONS IN THE LAST FEW MONTHS, WHILE DRIVING ON THE INTERSTATE, RURAL HIGHWAYS AND CITY STREETS. AFTER THE VEHICLE IS STOPPED AND SHUT OFF THE SYSTEM MUST RESET AND RESUMES NORMAL OPERATION. NOTICED WHEN GOING TO CHEVROLET FORUMS ON THE INTERNET THAT THIS IS A REOCCURRING PROBLEM ON THIS VEHICLE, FOUND THAT GENERAL MOTORS HAS ISSUED A RECALL BULLETIN #14514B DATED JANUARY 2015 ADDRESSING THIS ISSUE, BUT WHEN AT THE DEALERSHIP THEY INDICATE THAT IT IS VIN SPECIFIC AND WILL NOT REPAIR. CONTACTED GENERAL MOTORS CUSTOMER SERVICE BY PHONE AND WAS TOLD THE SAME AND THAT MY VEHICLE BY IT'S VIN WAS NOT IN THE RECALL LIST. I AM REPORTING THIS TO YOU AS I AM CONCERNED THAT THIS WILL LEAD TO FATAL OR SERIOUS INJURY ON THE ROADWAYS.
AIR BAGS Feb 7, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 CHEVROLET SILVERADO 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V324000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
AIR BAGS Nov 6, 2016
"TAKATA RECALL" - WAS NOTIFIED ABOUT THE RECALL ON JULY 2015 AND STILL WAITING FOR THE REPLACEMENT. AS OF NOVEMBER 5, 2016 IT SAYS PARTS TO REPAIR YOUR VEHICLE ARE NOT CURRENTLY AVAILABLE.
AIR BAGS Oct 26, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 CHEVROLET SILVERADO 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V324000 (AIR BAGS). THE DEALER WAS UNABLE TO DETERMINE WHEN THE MANUFACTURER WOULD SUPPLY THE REMEDY AND PARTS FOR THE RECALL REPAIR FOR OVER TWO YEARS. THE MANUFACTURER WAS CONTACTED SEVERAL TIMES, BUT WAS UNABLE TO PROVIDE A TIME FRAME TO PROVIDE A SOLUTION. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
AIR BAGS Oct 17, 2016
TAKATA RECALL RECEIVED RECALL NOTICE IN JULY 2015 CONTACTED GM DEALER SHIP AND WAS TOLD NO PARTS AVAILABLE THEY WOULD CONTACT US WHEN THE PARTS CAME IN. CALLED ON 3/23/2016 AND GOT THE SAME STORY FROM THE DEALERSHIP AGAIN. WE HAVE 5-1 TON TRUCKS AND DRIVE ALL ACROSS THE U.S. THIS TRUCK INVOLVED IN THE RECALL WE MADE IT A SHOP TRUCK FOR LOCAL RUNS ONLY UNTILL THIS RECALL GETS FIXED.
AIR BAGS Jun 17, 2016
TL* THE CONTACT OWNS A 2008 CHEVROLET SILVERADO 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V324000 (AIR BAGS); HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 08/16/16*LJ UPDATED 08/17/16.*JB
AIR BAGS Jun 17, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 CHEVROLET SILVERADO 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V324000 (AIR BAGS); HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
AIR BAGS May 13, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 CHEVROLET SILVERADO 3500. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V324000 (AIR BAGS); HOWEVER, THE PARTS FOR THE RECALL REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
AIR BAGS Apr 12, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 CHEVROLET SILVERADO 3500. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V324000 (AIR BAGS); HOWEVER, THE REMEDY OR PARTS FOR THE RECALL WERE NOT AVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
UNKNOWN OR OTHER Sep 17, 2015
DASHBOARD CRACKED IN TWO PLACES LIKE MANY OTHER 2007-2011 GM. CONCERNED OF SAFETY ISSUE IF AIRBAGS WERE TO DEPLOY.PLASTIC FROM DASH COULD INJURE OR POSSIBLY PIERCE AIRBAG RENDERING IT USELESS.
AIR BAGS Sep 17, 2015
DASHBOARD CRACKED IN TWO PLACES LIKE MANY OTHER 2007-2011 GM. CONCERNED OF SAFETY ISSUE IF AIRBAGS WERE TO DEPLOY.PLASTIC FROM DASH COULD INJURE OR POSSIBLY PIERCE AIRBAG RENDERING IT USELESS.
STRUCTURE:FRAME AND MEMBERS Feb 19, 2015
TL* THE CONTACT OWNS A 2008 CHEVROLET SILVERADO 3500. WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE DRIFTED FROM SIDE TO SIDE AND FAILED TO DRIVE IN A STRAIGHT LINE. THE CONTACT, WHO WAS AN INDEPENDENT MECHANIC, EXAMINED THE VEHICLE AND DISCOVERED THAT THE SUBFRAME SEPARATED ON BOTH SIDES BEHIND THE FRONT UPPER CONTROL ARMS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 100,000.
ELECTRICAL SYSTEM Apr 21, 2013
THE DASH CLUSTER INTERMITTENTLY LOSES ELECTRICAL POWER. FREEZING THE ALL GAUGES WHERE THEY ARE AT THE TIME. THE ENGINE LIGHT IS THE ONLY LIGHT THAT SEEMS TO WORK. AFTER RETURNING THE AIRBAG WARNING LIGHT WOULD WILL REMAIN LIT UNTIL THE IGNITION SWITCH IS CYCLED OFF THEN ON AGAIN. WHILE UNDER WARRANTY IT WAS ONLY TWICE AS A MOMENTARY CONDITION AND WOULD RETURN NORMAL BEFORE I COULD GET TO A DEALERSHIP. NOW AT 140,000 MILES IT CAN LAST SEVERAL DAYS AND VERY FREQUENTLY. *TR
ENGINE Mar 28, 2013
I WAS DRIVING DOWN THE INTERSTATE AND CHECK ENGINE LIGHT CAME ON, DIGITAL DASH STATED "POWER REDUCED" + "EXHAUST FILTER REQUIRES CLEANING", AND SPEED DROPPED TO NO MORE THAN 45MPH. = = AFTER A FEW MINUTES, OPERATION WAS BACK TO NORMAL. = = THIS ISSUE HAS CONTINUED AND SEEMS TO BE GETTING WORSE WHETHER PULLING A TRAILER OR NOT; FLAT OR HILLS MAKES NO DIFFERENCE. = = TOOK THE CHEVY DEALER IN TERRE HAUTE, IN (SPENT HUNDREDS OF DOLLARS) AND LOCAL DEALER IN CLINTON TWP., MI AND THEY COULD NOT CORRECT THIS DANGEROUS PERFORMANCE ISSUE. = = THIS PROBLEM SHOULD BE A RECALL AS I'VE IT WILL COST ME APPROX. $3000 TO CORRECT THIS "EXHAUST FILTER" PROBLEM / ISSUE (WHICH IS REALLY CAUSED BY THE FEDERAL CONGRESS MANDATING THROUGH LEGISLATION ABOUT NOTHING THEY KNOW ABOUT)... *TR
FUEL/PROPULSION SYSTEM Mar 28, 2013
I WAS DRIVING DOWN THE INTERSTATE AND CHECK ENGINE LIGHT CAME ON, DIGITAL DASH STATED "POWER REDUCED" + "EXHAUST FILTER REQUIRES CLEANING", AND SPEED DROPPED TO NO MORE THAN 45MPH. = = AFTER A FEW MINUTES, OPERATION WAS BACK TO NORMAL. = = THIS ISSUE HAS CONTINUED AND SEEMS TO BE GETTING WORSE WHETHER PULLING A TRAILER OR NOT; FLAT OR HILLS MAKES NO DIFFERENCE. = = TOOK THE CHEVY DEALER IN TERRE HAUTE, IN (SPENT HUNDREDS OF DOLLARS) AND LOCAL DEALER IN CLINTON TWP., MI AND THEY COULD NOT CORRECT THIS DANGEROUS PERFORMANCE ISSUE. = = THIS PROBLEM SHOULD BE A RECALL AS I'VE IT WILL COST ME APPROX. $3000 TO CORRECT THIS "EXHAUST FILTER" PROBLEM / ISSUE (WHICH IS REALLY CAUSED BY THE FEDERAL CONGRESS MANDATING THROUGH LEGISLATION ABOUT NOTHING THEY KNOW ABOUT)... *TR
TIRES Apr 17, 2012
TL* THE CONTACT OWNS A 2008 CHEVROLET SILVERADO 3500 HD EQUIPPED WITH GOODYEAR WRANGLER SILENT ARMOR TIRES, SIZE LT225/75/R17. THE CONTACT STATED THAT THE TREAD SEPARATED FROM THE FRONT PASSENGER TIRE WHILE DRIVING 70 MPH. THE FAILURE CAUSED THE BUMPER CAP TO BE TORN FROM THE VEHICLE AS THE VEHICLE TRAVELED ERRONEOUSLY ACROSS SEVERAL LANES. IN ADDITION, THE FENDER AND PASSENGER SIDE DOOR WERE ALSO DAMAGED. THE CONTACT WAS ABLE TO INSTALL THE SPARE TIRE AND THE VEHICLE WAS TAKEN TO THE DEALER. THE DEALER ADVISED THAT THEY WERE NOT FAMILIAR WITH THE TYPE OF FAILURE AND OFFERED NO FURTHER ASSISTANCE. THE MANUFACTURER WAS NOT NOTIFIED. THE TIRE FAILURE MILEAGE WAS 10,000. THE VEHICLE FAILURE MILEAGE WAS 125,000.
WHEELS Sep 2, 2011
DEFECTIVE SPINDLE RODS CAUSED PREMATURE AND EXCESSIVE TIRE WEAR. ALL FOUR TIRES ARE WORN BALD ON THE OUTER EDGE OF EACH TIRE. I HAVE ALWAYS ROTATED THE TIRES FAITHFULLY EVERY 6,000 MILES. PURCHASED THE 2008 CHEV. IMPALA NEW. I UNDERSTAND THAT GM HAS REPLACED THE DEFECTIVE SPINDLE RODS ON LAW ENFORCEMENT VEHS; BUT GM REFUSES TO FIX THE PROBLEM ON PUBLIC VEHS. UNDER WARRANTY. I AM ASKING THE NHTSA FOR HELP. THANK YOU. *TR
SUSPENSION Sep 2, 2011
DEFECTIVE SPINDLE RODS CAUSED PREMATURE AND EXCESSIVE TIRE WEAR. ALL FOUR TIRES ARE WORN BALD ON THE OUTER EDGE OF EACH TIRE. I HAVE ALWAYS ROTATED THE TIRES FAITHFULLY EVERY 6,000 MILES. PURCHASED THE 2008 CHEV. IMPALA NEW. I UNDERSTAND THAT GM HAS REPLACED THE DEFECTIVE SPINDLE RODS ON LAW ENFORCEMENT VEHS; BUT GM REFUSES TO FIX THE PROBLEM ON PUBLIC VEHS. UNDER WARRANTY. I AM ASKING THE NHTSA FOR HELP. THANK YOU. *TR
ELECTRICAL SYSTEM Feb 1, 2011
MY 2008 3500 DURAMAX DIESEL TRUCK WENT INTO LIMP MODE WHILE ON THE INTERSTATE 15 NEXT TO THE CONCRETE K-RAIL. IMAGINE HEAVY TRAFFIC, A FULLY LOADED SEMI BEHIND YOU, AND THEN SLAMMING ON THE BREAKS. THIS IS WHAT HAPPENED. THE SEMI SLAMMED ON HIS BREAKS, TRAILER CROSSED TWO LANES, OTHER VEHICLES SKIDDED OFF THE FREEWAY. I WAS ALMOST KILLED, AS WAS OTHERS. TURNS OUT A RODENT HAD CHEWED A SENSOR WIRE AND THE WIRES CROSSED DETECTING A CONDITION WITH THE ENGINE. OVER 20 VEHICLES WERE INVOLVED IN THIS NEAR FATAL CRASH. WHEN I ASKED THE DEALERSHIP WHY IT DID THIS, THEY EXPLAINED "IT IS DESIGNED TO REDUCE SPEED TO ABOUT 15 MILES PER HOUR TO SAME ENGINE COMPONENTS, AND THAT THIS IS IN MOST VEHICLES TODAY". I PERSONALLY DON'T CARE ABOUT ENGINE COMPONENTS, BUT FURTHER RESEARCH FOUND THAT HIS IS BEING DRIVEN BY THE INSURANCE COMPANIES THAT ULTIMATELY PAY FOR WARRANTY REPAIRS. THIS IS A MAJOR SAFETY RISK, AND WILL KILL PEOPLE. *LN
Crash
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM Feb 5, 2010
PURCHASED VEHICLE AND IMMEDIATELY NOTICED A BURNING ODOR WITHIN THE CAB AT TIMES. THIS ODOR/FUMES WOULD BURN MY EYES, LEAVE ME COUGHING, GIVE ME HEADACHES, AND MAKE ME FEEL DIZZY AND SLEEPY. THE PROBLEM CONTINUES AND COMES AND GOES. I HAVE TAKEN TO THE GM DEALER 6 TIMES. ON 2 OCCASIONS THE VEHICLE WAS BROUGHT IN WHILE THE PROBLEM WAS THERE AND THE MECHANIC AND SERVICE WRITER NOTED THE FUMES WITHIN THE CA, THE DEALER HAS PERFORMED MANY TEST AND REPAIRED WHAT THEY THOUGHT WAS THE PROBLEM TWICE. THIS PROBLEM CANT BE REPEATED IT BUT DOES HAPPEN QUIT OFTEN. THE DEALER AND GM ARE NOT WANTING TO WORK ON THE VEHICLE BECAUSE THE PROBLEM IS TOO HARD TO REPEAT. I FEEL THIS PROBLEM IS A SERIOUS SAFETY CONCERN. I FEEL I COULD POTENTIALLY PASS OUT AND AT THE LEAST LOOSE VISIBILITY BECAUSE OF THE BURNING SENSATION IN MY EYES WHEN THE PROBLEM OCCURS. *TR
AIR BAGS:FRONTAL Sep 10, 2009
PURCHASED NEW 2008 CHEVROLET SILVERADO 3500. VEHICLE WAS INVOLVED IN HEAD ON COLLISION RESULTING IN THE VEHICLE BEING TOTALED BY INSURANCE COMPANY. THE AIR BAG DID NOT DEPLOY AND ONSTAR WHICH IS STANDARD IN THE VEHICLE DID NOT RESPOND. WE FILED A FORMAL COMPLAINT WITH GENERAL MOTORS REGARDING THE AIR BAG AND ONSTAR FAILURE. GENERAL MOTORS PRODUCT ALLEGATION DEPARTMENT ORDERED AN EVENT DATA RECORDING OF THE CRASH WITH THE DOCUMENTED CDR FILE INFORMATION "EVENT RECOVERED" STATING "NONE" THEREFORE INCONCLUSIVE.. OUR SAFETY CONCERN WAS IGNORED WITH THE INVESTIGATION BY GENERAL MOTORS BEING 'CLOSED" VIA LETTER DATED AUGUST 26, 2009. NO SATISFACTORY REASON WAS GIVEN AS TO WHY THE AIRBAG FAILED DURING A CRASH THAT RESULTED IN A TOTAL LOSS VEHICLE. WE OWN A TRUCKING COMPANY WITH SEVERAL OF THE EXACT SAME TYPE OF VEHICLES OWNED AND SEVERAL PERSONAL GENERAL MOTORS VEHICLES AND WILL PURSUE THE SAFETY ISSUE OF THE AIRBAG AND ONSTAR FAILURE TO THE FULLEST EXTENT. *TR
Crash
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM May 6, 2009
TL*THE CONTACT OWNS A 2008 CHEVROLET SILVERADO 3500. THE CONTACT SMELLED A STRONG ODOR OF CARBON MONOXIDE EMITTING FROM THE CAB OF THE VEHICLE. AS A CONSEQUENCE, TWO EMPLOYEES DEVELOPED SEVERE HEADACHES FROM THE TOXICITY. THE DEALER CANNOT REMEDY THE FAILURE. A TECHNICIAN STATED THAT THE EXHAUST FROM THE UTILITY BODY WAS ENTERING INTO THE CAB OF THE VEHICLE, WHICH CAUSED THE FAILURE. THE FAILURE MILEAGE WAS 500 AND CURRENT MILEAGE WAS 2,600.
SERVICE BRAKES, HYDRAULIC Oct 7, 2008
WE HAVE HAD A PROBLEM WITH SQUEALING BRAKES SINCE ABOUT NOT EVEN A WEEK OF OWNING IT. WE CALLED IT IN AND TOOK IT IN TO KOONS CHEVROLET OF WHITE MARSH IN WHICH THEY TOOK IT FOR LESS THEN 2 MILE TEST DRIVE AND DIDN'T EVEN REMOVE THE TIRES (WE COULD TELL BECAUSE ITS A DUALLY AND NOT 1 FINGER PRINT ON THE DIRTY HUBCAP). THEY CLEARED TICKET OUT AND CLAIMED NO NOISE. WE TOOK IT HOME STILL HAVING PROBLEMS WITH THE SQUEALING AND WE TOLD THEM SO AND EXPRESSED OUR DISGUST THAT THEY DIDN'T EVEN CHECK THE WHEELS. TOOK IT IN FOR REPAIR AGAIN AND TOOK FOR ABOUT 1 MILE TEST DRIVE AND SAID THEY DIDN'T HEAR ANYTHING, THIS TIME WE TOOK OFF WORK TO WATCH AND MAKE SURE THEY REMOVED THE TIRES. ONCE REMOVED WE LOOKED AT ROTORS AND ALL WHICH APPEARED BLUE AS IF THEY OVERHEATED (OWNER OF VEHICLE WORKS FOR MEINEKE, BRAKE SPECIALIST!!) THIS TIME AFTER WASTING OUR WHOLE DAY THEY SAID THEY WOULD TURN THE ROTORS (TRUCK NOT EVEN 2 MONTHS OLD, TO IGNORANT TO REPLACE) HOWEVER THAT DON'T MATTER BECAUSE AFTER WASTING THE WHOLE DAY THEY DECIDE TO TELL US THEY DON'T HAVE THE TOOLS TO FIX IT??? THIS IS WHERE WE BOUGHT IT AND THEY CANT SERVICE IT AND TOLD US THEY ALREADY HELPED US MORE THEN THEY SHOULD HAVE AND THIS WAS STRAIGHT FROM CHRISTIAN THE SERVICE MANAGER!*TR
FUEL SYSTEM, DIESEL Jun 13, 2008
TL*THE CONTACT OWNS A 2008 CHEVROLET SILVERADO 3500. THE CONTACT STATED THAT AFTER REFUELING THE VEHICLE, IT RUNS ROUGHLY. SHE TOOK THE VEHICLE TO THE DEALER AND THEY REPLACED THE FUEL FILTER AND THE TAIL SHAFT SEAL ON THE TRANSMISSION BECAUSE IT WAS LEAKING. THE FOLLOWING DAY, SHE NOTICED THAT THE VEHICLE WOULD ONLY GET 6.8 MPG. THE FAILURE MILEAGE WAS 113,873 AND CURRENT MILEAGE WAS 115,232.