2022 MERCEDES-BENZ SPRINTER 2500

7 recalls, 64 complaints - 43 TSBs

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

Defect Description

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2022 Mercedes-Benz Sprinter vehicles. The instrument cluster illumination may not be adjustable and appear too bright in certain lighting conditions. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety... Read more

Consequence

A display that is too bright can make it difficult for the driver to see critical safety information, increasing the risk of a crash.

Remedy

Dealers will update the instrument cluster software, free of charge. Owner notification letters were mailed January 31, 2025. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3BELKOM.

697 vehicles affected

Manufacturer: Daimler Vans USA, LLC

STRUCTURE:CRITICAL FASTENERS

Defect Description

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2023 Mercedes-Benz Sprinter and 2019-2021 Freightliner Sprinter vehicles. The partition wall may be missing bolts, allowing the wall to detach during a crash.

Consequence

A detached partition wall can increase the risk of injury.

Remedy

Dealers will inspect and secure the partition wall as necessary, free of charge. Owner notification letters are expected to be mailed February 16, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3TREWAN.

387 vehicles affected

Manufacturer: Daimler Vans USA, LLC

STRUCTURE:BODY

Defect Description

Daimler Vans USA, LLC (DVUSA) is recalling certain 2021-2023 Mercedes-Benz Sprinter and 2021 Freightliner Sprinter vehicles. The topcoat paint formula may cause the windows and interior lashing rails to be insufficiently bonded to the vehicle.

Consequence

An insufficiently bonded window can detach during a crash, and objects secured to an insufficiently bonded interior lashing rail can detach, increasing the risk of injury.

Remedy

Dealers will inspect the paint adhesion and repair it as necessary, free of charge. Depending on the extent of any damage, DVUSA may offer to repurchase the vehicle. Interim notification letters, notifying owners of the safety risk, were mailed February 5, 2024. Owner notification letters were ma... Read more

131 vehicles affected

Manufacturer: Daimler Vans USA, LLC

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

Defect Description

Daimler Vans USA, LLC (DVUSA) is recalling certain 2021 Freightliner Sprinter and 2021-2023 Mercedes-Benz Sprinter and Metris vehicles. The fuel pump may shutdown, which can result in a loss of drive power.

Consequence

A loss of drive power can increase the risk of a crash.

Remedy

Dealers will replace the fuel pump, free of charge. Owner notification letters were mailed November 1, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is 4790205.

20,500 vehicles affected

Manufacturer: Daimler Vans USA, LLC

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

Defect Description

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2022 Mercedes-Benz Sprinter and 2019-2021 Freightliner Sprinter vehicles. The instrument cluster may fail to display any information when the vehicle is started.

Consequence

A blank instrument panel will not show critical information, such as vehicle speed, fuel gauge, warning messages, and warning lights, increasing the risk of a crash.

Remedy

Dealers will update the instrument cluster software on the affected vehicles, free of charge. Owner notification letters were mailed May 5, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3KOMBAUS.

6,857 vehicles affected

Manufacturer: Daimler Vans USA, LLC

AIR BAGS:SIDE/WINDOW

Defect Description

Daimler Vans USA, LLC (DVUSA) is recalling certain 2022 Mercedes-Benz Sprinter vehicles equipped with electrically adjustable front swivel-seats. The wiring harnesses for the swivel-seats may have been incorrectly installed and may become damaged, which can cause the front side air bags not to depl... Read more

Consequence

An air bag that does not deploy as intended increases the risk of injury in a crash.

Remedy

Dealers will inspect and reattach the wiring harnesses, as necessary, free of charge. Owner notification letters were mailed March 17, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is 5491810.

350 vehicles affected

Manufacturer: Daimler Vans USA, LLC

POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:PARK PAWL

Defect Description

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2022 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles equipped with a manual parking brake and 7-speed automatic transmission. The guide bushing on the parking pawl may fatigue, which can cause the parking pawl not to engage and resul... Read more

Consequence

Vehicle rollaway increases the risk of a crash.

Remedy

Dealers will update the software of the electronic stability, transmission control, direct select module, and electronic ignition switch control units, free of charge. Owner notification letters were mailed February 10, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's nu... Read more

124,305 vehicles affected

Manufacturer: Daimler Vans USA, LLC

Complaint Statistics

64 total complaints 7 crashes 7 injuries

Top Reported Components

Component	Complaints
ELECTRICAL SYSTEM	12
SERVICE BRAKES	7
ENGINE	6
UNKNOWN OR OTHER	5
POWER TRAIN	5
FUEL/PROPULSION SYSTEM	4
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING	4
AIR BAGS	3
FORWARD COLLISION AVOIDANCE: WARNINGS	3
ENGINE AND ENGINE COOLING	2

Incident date: Jun 25, 2026

Front crash with no airbag deployment and no emergency braking. Currently at The Metal Shop in Warm Springs Va. Told by insurance it is totaled. Sustained mild concussion from head trauma. Head hit steering wheel. I notice many Sprinters for sale for parts after similar front end collisions. No war... Read more

Crash 1 injured

Incident date: Jun 25, 2026

Crash 1 injured

Incident date: Jun 25, 2026

Crash 1 injured

Incident date: Mar 30, 2025

Frequently, when I started the car, the instrument cluster's monochrome display will stay blank/black or display completely corrupted garbage - unreadable bit and pieces. I wasn't able to read essential info like level of drive gear and fuel level etc. Often when this happens, the physical speedomet... Read more

Incident date: Jun 25, 2026

when applying the brakes and come to a complete stop and when you try to apply the brakes you have no power assist and when backing up if you apply the brakes more then once you have no power assist.

Incident date: Jun 25, 2026

The contact owns a 2014 Jeep Wrangler. The contact stated that while starting the vehicle, several unknown warning lights were illuminated. The traction control, cruise control, and ABS features were inoperable. The vehicle was taken to an independent mechanic, and DTC: C2200 was retrieved. It was d... Read more

Incident date: May 23, 2026

transmission failure

Incident date: May 23, 2026

Windshield seal failure. Water intrusion into the electrical system. The horn does not work and intermittent starting problems. Water intrusion caused mold in numerous components. Truck was checked over at local Ford dealer. Waiting for parts to make repairs. Repair quote available if needed.

Incident date: May 23, 2026

Incident date: Feb 11, 2026

My 2016 Chevy Volt started experiencing the "Propulsion Power is Reduced" issues associated with a faulty BCEM unit. I brought my vehicle in for service at a Chevy dealer and they confirmed that the BCEM needed to be replaced. This is a known issue resulting in special coverage under N232432680. ... Read more

Incident date: Feb 19, 2026

After 45 days of purchasing the SUV I notice the front grille was checking and flaking. Report it to the dealership and Hyundai. They said it was caused by "out influence". So they didn't cover it. After several attempts back and forth with dealership they finally agreed to cover the replacement fro... Read more

Incident date: Jan 12, 2026

The contact owns a 2010 Dodge Nitro. The contact stated that while attempting to start the vehicle, the engine cranked, but the vehicle failed to start, and it became inoperable. There was no warning light illuminated. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The... Read more

Incident date: Jun 19, 2025

Metal shards from the belt are breaking off into the fluid and damaging the transmission. This led to issues with the dashboard and issues with the braking system as well.

Incident date: Feb 1, 2025

The contact owns a 2020 Ford Escape. The contact stated that while the vehicle was parked in the garage, there was oil leaking from the vehicle. The contact stated that while stopped at a stop light, the vehicle stalled. There were no warning lights illuminated. The contact stated that after an oil ... Read more

Incident date: Mar 27, 2025

All Recalls for 2015 jeep Cherokee 2.4 wasn’t done properly and caused more damage. Transaxle harness, pscm, maniverter and more caused engine damage to block, which was supposed to be replaced during recall for oil consumption. Now dealer is wanting to charge me for damages pertaining to recalls ... Read more

Incident date: Sep 15, 2024

I was driving on the interstate on adaptive cruise control when suddenly my cruise control turned off, and then various sensor lights all started popping up on my dash notifying my that various safety systems were not on/working, including all honda sensing features, I also lost my power steering. I... Read more

Incident date: Nov 18, 2023

my rear back up camera going bad again I had it replace a few yrs ago and it is doing the same thing again, picture is upside down at times or the image is doing a horizontal rolling making it unusable or going blank and also is distracting when trying to back up and the image catches your eyes whil... Read more

Incident date: Nov 18, 2023

Going 75mph, 16 degrees Fahrenheit out. Car temp was 68 degrees. Loud explosion, panoramic roof glass shattered. From direction of glass looks like it exploded from the inside. Did not hear anything hit car beforehand. Happened out of nowhere.

Incident date: Sep 24, 2024

The contact owns a 2015 BMW 528I. The contact received notification of NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the... Read more

Incident date: Sep 24, 2024

Car shut off randomly when driving

Incident date: Aug 1, 2024

I purchased vehicle 4/11/2023 with 41,000 miles. I started to experience concerns with acceleration periodically and clunking in the rear end prior to warranty ending, ford dealership inspector stated that they didn’t find anything. After 80, 000 miles it occurred more often, shuttering between 2-... Read more

Incident date: Jun 24, 2024

Brake Booster vacuum pump failed and pieces broke off in the engine.. it failed in the middle of driving with my [XXX] daughter.. the brakes padel was hard and was hard to stop.. could have caused a real bad accident even caused death if happened while driving.. INFORMATION REDACTED PURSUANT TO THE... Read more

Incident date: Jun 24, 2024

The contact owns a 2021 Honda Civic. The contact stated while driving on several occasions at approximately 70 MPH, and changing lanes, the Forward Collision Avoidance Automatic Emergency Braking system inadvertently activated. The vehicle was not diagnosed or repaired. The manufacturer was notified... Read more

Incident date: Jul 3, 2024

The electric power steering rack assembly is malfunctioning. The steering wheel becomes stuck while driving and high force is required to free the steering wheel to enable turning. This can repeat rapidly and can be very clearly heard with an audible knocking noise. This issue is most evident when d... Read more

Incident date: Nov 1, 2022

I have an active recall on my honda, the fuel pump. I have had symptoms of this problem over the past year even prior to the recall. Bradenton Honda is refusing to do the recall now, stating my car hasn't stalled and there is no light on. They are waiting until FALL to do the recall but there is a l... Read more

Incident date: May 15, 2024

This morning the panoramic sunroof on our 2012 Kia Sorrento spontaneously exploded. Shattered and chunks of safety glass came down on us. My son and I sustained superficial injuries (I sustained laceration over left eye and on left hand) - he has a lump on the right side of his skull. When we pulled... Read more

2 injured

Incident date: May 13, 2024

The windshield has cracked every year since I purchased the vehicle in May 2020. I fortunately bought the insurance but that only covers the windshield once a year. The windshield cracks within a month or two of replacing every single year. The cracks generally start from the edge of the windshield ... Read more

Incident date: Apr 16, 2024

On April 16, 2024 the Thermo Control Valve on my 2019 Subaru Forester failed while I was going 70 mph in the middle lane of rush hour traffic. All of the warning lights came on at once as my engine stalled. I lost all mechanical power and was barely able to make it off the highway without getting hi... Read more

Incident date: Apr 2, 2024

The contact daughter owns a 2016 Hyundai Elantra. The contact stated that while her daughter was driving at an undisclosed speed, the vehicle stalled with the check engine warning light illuminated. The vehicle was able to restart after 5 minutes. The vehicle was towed to the dealer where is it was ... Read more

Incident date: Apr 2, 2024

The contact owns a 2024 Honda Accord Hybrid. The contact stated while driving 8 MPH and making a right turn, the vehicle stopped abruptly. The contact stated that the vehicle made a beeping sound when it stopped; however, the accelerator pedal was depressed. The vehicle was not repaired. The manufac... Read more

Incident date: Mar 12, 2024

Fuel Tank (structural member) expanded due to faulty vent in fuel cap/plug; breaking off the mounts to the relay/fuse block. Still available for inspection as KTM has no listed recall and vehicle is out of warranty. Tank expanded enough to break the relay/ fuse block mounts, dislodging them and thei... Read more

Incident date: Mar 12, 2024

See attached document for complaint

Incident date: Mar 12, 2024

My air bag alert keeps coming on at different times. And my drivers side seat belt doesn't always stay clicked.

Incident date: Feb 9, 2024

The contact owns a 2014 Kia Cadenza. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The co... Read more

Incident date: Aug 1, 2023

The contact owns a 2021 Ford F-150. The contact stated that after all four tires were replaced, the following day while driving at an undisclosed speed, the rear driver’s and passenger’s side tires seized without warning. The vehicle was towed to the dealer where it was diagnosed that the rear a... Read more

Incident date: Aug 1, 2023

I'm having a problem with the car going into park. When it's in park, the doors will not lock in the vehicle will Just drain the battery.

Incident date: Oct 9, 2023

My error start/stop keeps coming on and off on my vehicle, and it randomly dies on my while driving. It has died about 10 times by now in a week and a half. I have to put the car in park, then crank it again. I have contacted my dealership, but they state they can’t get it in until December.

Incident date: Oct 9, 2023

ABS service light coming on, and service electronic brake system keeps coming on. Recall on 2019-2022 RAMS for same issue. Told to report issue here.

Incident date: Sep 27, 2023

Honda Service has reported I need a VSA Modulator Assembly replaced and they want me to order this part now which is on backorder for at least 2-3 months. Car had 87,000 miles at time of inspection. I have tried to source this assembly from various Honda dealers and parts distributors to no avail... Read more

Incident date: Sep 27, 2023

Incident date: Oct 4, 2023

Upon purchasing a New 2015 Silverado my factory paint started pealing around the rear doors approx. 1 year after owning the truck. Upon first sight of the pealing paint I took the truck back to the GM dealer and pointed out the 2 rear doors and the flaking paint. They told me that since I was out of... Read more

Incident date: Aug 16, 2023

I ve been having to pump my brakes and push real hard to make them work. I ve been told by local mechanic that it is the POWER BRAKES BOOSTER I ve called my local Ford dealer where I bought my car, Oxmoor Ford I was told the brake repair warranty was for 10 years and no longer applied to my car. I o... Read more

Crash

Incident date: Sep 8, 2023

My air conditioner went out in my car three weeks after purchase. I took it to the dealership. They replace several parts and said that there was an electrical issue they ran into. They said they had to get approval from Chrysler engineering in order to replace the part. The car was in the dealershi... Read more

Incident date: Sep 8, 2023

Incident date: Jul 9, 2023

Driving truck and automatic changed to manual 4th gear - would not stay in automatic and would not go into any other manual gear at same time cruise stopped working along with the horn, seat belt light came on and would not go off , ESC light came on and did not go off, non of the steering wheel co... Read more

Incident date: Jul 9, 2023

Incident date: Jan 4, 2023

The contact owns a 2013 Kia Optima. The contact stated that while her daughter was driving at an undisclosed speed, the vehicle lost motive power. No warning light was illuminated. The vehicle was towed to an independent mechanic, who diagnosed that the engine had seized. The vehicle was then towed ... Read more

Incident date: Apr 25, 2023

frequently when shifting from D to R or any combination, all selections light up followed a loud bang from rearend. sometimes it correctes itself, other times engine must be shut down. dealer has diagnosed problem. Its a short in transmision wiring harness as they performed a rigorous, multipoint... Read more

Incident date: Apr 25, 2023

The service electronic brake light freq comes on. Dealer said it brake "module" needed changing and did. they also charged me $800 for it. Vehicle is still making the claim that the elctronic braking system still needs servicing almost imediately after repair.

Incident date: Apr 25, 2023

The contact owns a 2000 Chrysler 300M. The contact stated that the lift support struts of the hood and the trunk had failed, causing the trunk and the hood to close on her head when raised. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed nor repaired. ... Read more

Showing 50 of 64 complaints.

Technical Service Bulletins, 2022 MERCEDES-BENZ SPRINTER 2500

43 manufacturer communications from 34 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

Component	Bulletins
118000 ELECTRICAL SYSTEM:SOFTWARE	7
160000 STRUCTURE	5
110000 ELECTRICAL SYSTEM	4
060000 ENGINE AND ENGINE COOLING	3
170000 LATCHES/LOCKS/LINKAGES	3
130000 VISIBILITY	3
080000 FUEL SYSTEM, DIESEL	2
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL	2

100000 POWER TRAIN

Propeller Shaft Check Strap on the crossmember may not have been installed.

160000 STRUCTURE

Check Par????on Wall Bolts

160000 STRUCTURE

Check patrition Wall Bolts

160000 STRUCTURE

Mercedes-Benz AG, the manufacturer of Sprinter vehicles, has determined that on certain Sprinter (907 platform) vehicles, the chemical composition of the topcoat paint might not meet specifications. In such case, adhesion of the fixed windo

130000 VISIBILITY

160000 STRUCTURE

130000 VISIBILITY

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Please see the atached documents related to the campaign listed above.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Please see the atached documents related to the campaign listed above.

010000 STEERING

Various concerns in relation to electric power steering including Rattling/humming noise from electric power steering when steering fully turned (see video recordings 01 and 02).

092000 FUEL SYSTEM, OTHER:DELIVERY

Replace Fuel Delivery Module.

118000 ELECTRICAL SYSTEM:SOFTWARE

Update Instrument Cluster Software

280100 BACK OVER PREVENTION:SOFTWARE

Update Software-Driver Alert

280100 BACK OVER PREVENTION:SOFTWARE

Update Software-Driver Alert

080000 FUEL SYSTEM, DIESEL

Complaint Vehicles with SCR Generation 4: SCR/AdBlueA? warning message cannot be reset. Information: All fault codes in AdBlueA? (SCR) control unit have been processed and rectified; however fault code P13DF00 remains active and stored i

060000 ENGINE AND ENGINE COOLING

110120 ELECTRICAL SYSTEM:SEAT HEATER:WIRING HARNESS

Swivel Seat Wire Harness Routing

220000 SEATS

Swivel Seat Wire Harness Routing

160000 STRUCTURE

Complaint Noise in front door from window regulator when driving. Cause Loosened nut of window lifter leads to screw connection at bottom of door breaking the mounting point in the door (see attached picture). Remedy Glue in repair pa

162300 STRUCTURE:BODY:DOOR

080000 FUEL SYSTEM, DIESEL

Complaint MIL illuminated. Fault codes for 'position sensor of crankshaft' in combination with fault codes for 'Output stage fuel injectors' are set in the CDI control unit.

060000 ENGINE AND ENGINE COOLING

Complaint Engine runs irregularly and it shakes. Indicator lamp lights up. Information: Fault codes for injectors and/or combustion misfires may be stored in the CDI control unit: a?? On engine 642 cylinder 6 is affected. a?? On engine

060000 ENGINE AND ENGINE COOLING

Complaint Check engine warning light active. Fault code P300CA8 or P300CA9 "Hot film mass air flow sensor malfunction" is present in engine control unit. Cause a) In the case of fault P300CA8: a?? Due to incorrectly installed component

100000 POWER TRAIN

Update Software - Comfort Function

103000 POWER TRAIN:AUTOMATIC TRANSMISSION

Update Software - Comfort Function

110000 ELECTRICAL SYSTEM

Update Software - Comfort Function

110000 ELECTRICAL SYSTEM

Complaint Various issues including control unit programming procedure will not complete successfully/no newer software found, communication faults, or sporadic malfunction of systems. Cause Aftermarket CAN device could be installed into

103800 POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH

(RC)Update Park Lock Function

130000 VISIBILITY

Complaint Various customer concerns of Climate Control system operating inadequately. Cause Stepper motor linkage in the heater case may cause a mechanical fault during actuation during unfavorable environmental conditions. NOTE: If th

138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

110000 ELECTRICAL SYSTEM

Complaint Distronic and/or Active Brake Assist inoperative after driving for an extended period Cause Blindness detection of the radar sensor. When driving for extended periods in areas with few or no objects for the radar sensor to det

118000 ELECTRICAL SYSTEM:SOFTWARE

Software Updates.

118000 ELECTRICAL SYSTEM:SOFTWARE

Software Updates.

118000 ELECTRICAL SYSTEM:SOFTWARE

Software Updates.

118000 ELECTRICAL SYSTEM:SOFTWARE

Software Updates.

118000 ELECTRICAL SYSTEM:SOFTWARE

Software Updates.

118000 ELECTRICAL SYSTEM:SOFTWARE

Software Updates.

162300 STRUCTURE:BODY:DOOR

(SC)Replace Front Door Check

170000 LATCHES/LOCKS/LINKAGES

(RC)Update Park Lock Function

170000 LATCHES/LOCKS/LINKAGES

(RC)Update Park Lock Function

170000 LATCHES/LOCKS/LINKAGES

(RC)Update Park Lock Function

110000 ELECTRICAL SYSTEM

(SC)Retrofit PTC Heater

350000 EQUIPMENT

(SC)Retrofit PTC Heater

NHTSA Safety Investigations, MERCEDES-BENZ SPRINTER 2500

Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.

PE, Closed , Model Year: 2011

Rear Wheel Speed Sensor Failure

The Office of Defects Investigation (ODI) analyzed complaint data provided by Daimler Vans USA, LLC (Daimler) as well as complaints submitted to ODI from consumers to identify incidents related to Rear Wheel Speed Sensors (RWSS) failures. ODI's analysis identified 6,710 incidents of RWSS failure (un... ique VINs) in MY 2012-2018 Mercedes- Benz and Freightliner Sprinter vehicles upfitted to campers or recreational vehicles (RVs) representing 81 percent of all Sprinter RWSS reports. Complaint and warranty analysis indicated that the majority of incidents (approximately 99%) were related to RWSS moisture intrusion condition in the Sprinter 3500 5-ton variant, which accounts for 98 percent of upfit campers, where moisture build-up and crystal dendrite formation develop in parked RVs and lead to sensor failures. According to the Daimler Information Request (IR) response, if the wheel speed information is detected as implausible by the Electronic Stability Program (ESP) control unit, the ESP system enters a failsafe mode where:-Driver torque requests are no longer accepted;-Cruise control, if used, would be deactivated; -The ESP/ABS system shuts off; and -Multiple warning lamps and messages advise the operator to take the vehicle to the workshop. While the majority of reports involved only ABS and/or ESP warning lights and messages on the instrument cluster due to faulty sensor signals triggering a failsafe mode, some reports cited intermittent sensor failures resulting in increased vehicle speed while in cruise control and degraded ABS or ESP. Degraded ESP functionality may impact driving stability of the 5-ton vehicle.On Feb 3, 2021, following discussion with ODI, Daimler submitted a Defect Information Report (DIR) to NHTSA describing a defect in the RWSS disabling the ESP control unit functions in approximately 48,667 MY 2012 through 2018 Mercedes-Benz and Freightliner Sprinter 3500 vehicles manufactured from Jan 4, 2012 through Oct 25, 2018 (Recall 21V-042). In its DIR, Daimler indicated that RWSS sensor failures are prevalent in camper vans due to sustained periods of non-use, during which time the moisture may not dry out, remaining inside the plastic housing package. If the moisture within the RWSS dries and the RWSS returns to normal operation, the failsafe mode and the warning lights will disappear at the next ignition cycle, but the sensor fault remains stored within the ESP control unit and can be accessed through a diagnostic evaluation. ODI will continue to monitor field experience in Sprinter non-RVs and Sprinter 2500 RVs 3-ton and 3.5-ton variants (approximately 626 vehicles).Daimler will notify owners of the recalled vehicles and advise them to take their vehicle to a Mercedes-Benz or Freightliner Sprinter dealer, who will replace the RWSS with a repackaged sensor with high robustness against moisture intrusion. Daimler began notifying dealers and owners in Feb 2021. This Preliminary Evaluation is closed.The ODI reports cited above can be reviewed at NHTSA.gov under the following ID numbers:11352380 11351299 11350521 11348969 11342776 11342464 11341988 11341151 11340388 11338230 11337921 11331832 11331829 11331476 11331427 11331066 11328671 11325768 11325693 11322814 11322346 11320295 11319376 11317336 11311647 11310621 11308318 11254223 11253828 11252220 11196530 11194330 11164250 11145019 11141273 11139000 11138785 11124129 11094122 11394837 11390889 11390039 11389262 11387883 11387713 11386418 11383887 11383866 11382947 11377384 11376615 11376973 11375781 11375403 11374997 11374151 11373892 11373111 11366293 11365920 11365594 11365355 11365194 11364253 11364346 11363990 11363787 11362948 113629Read more

MERCEDES-BENZ SPRINTER 2500 - All Years Overview

Complete safety history for the MERCEDES-BENZ SPRINTER 2500 across all model years (2007, 2025).

168 Total Recalls

660 Total Complaints

1 Investigations

42 Reported Crashes

16 Reported Fires

0 Reported Deaths

MERCEDES-BENZ SPRINTER 2500 - Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year	Recalls	Complaints
2025	1	4	View
2024	4	17	View
2023	7	27	View
2022 (current)	7	64
2021	18	82	View
2020	22	134	View
2019	42	95	View
2018	9	24	View
2017	7	15	View
2016	15	41	View
2015	14	29	View
2014	6	43	View
2013	3	34	View
2012	2	11	View
2011	4	17	View
2010	6	20	View
2009	0	2	View
2007	1	1	View

Other MERCEDES-BENZ Models

Model	Recalls	Complaints
GLA 250	1,219	416	View
GLC 300	1,143	568	View
GLE 350	1,116	311	View
C 300	1,074	360	View
AMG GLS63	963	12	View
AMG C43	944	74	View
CLA 250	923	130	View
AMG GLC43	920	42	View

Vehicle Safety

Consumer Safety

Infrastructure

Public Health

2022 MERCEDES-BENZ SPRINTER 2500

Complaint Statistics

Top Reported Components

Technical Service Bulletins, 2022 MERCEDES-BENZ SPRINTER 2500

Most Affected Components

NHTSA Safety Investigations, MERCEDES-BENZ SPRINTER 2500

MERCEDES-BENZ SPRINTER 2500 - All Years Overview

MERCEDES-BENZ SPRINTER 2500 - Year by Year

Other MERCEDES-BENZ Models