2022 MERCEDES-BENZ SPRINTER 2500

7 recalls — 55 complaints — 43 TSBs

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

Defect Description

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2022 Mercedes-Benz Sprinter vehicles. The instrument cluster illumination may not be adjustable and appear too bright in certain lighting conditions. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety... Read more

Consequence

A display that is too bright can make it difficult for the driver to see critical safety information, increasing the risk of a crash.

Remedy

Dealers will update the instrument cluster software, free of charge. Owner notification letters were mailed January 31, 2025. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3BELKOM.

697 vehicles affected

Manufacturer: Daimler Vans USA, LLC

STRUCTURE:CRITICAL FASTENERS

Defect Description

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2023 Mercedes-Benz Sprinter and 2019-2021 Freightliner Sprinter vehicles. The partition wall may be missing bolts, allowing the wall to detach during a crash.

Consequence

A detached partition wall can increase the risk of injury.

Remedy

Dealers will inspect and secure the partition wall as necessary, free of charge. Owner notification letters are expected to be mailed February 16, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3TREWAN.

387 vehicles affected

Manufacturer: Daimler Vans USA, LLC

STRUCTURE:BODY

Defect Description

Daimler Vans USA, LLC (DVUSA) is recalling certain 2021-2023 Mercedes-Benz Sprinter and 2021 Freightliner Sprinter vehicles. The topcoat paint formula may cause the windows and interior lashing rails to be insufficiently bonded to the vehicle.

Consequence

An insufficiently bonded window can detach during a crash, and objects secured to an insufficiently bonded interior lashing rail can detach, increasing the risk of injury.

Remedy

Dealers will inspect the paint adhesion and repair it as necessary, free of charge. Depending on the extent of any damage, DVUSA may offer to repurchase the vehicle. Interim notification letters, notifying owners of the safety risk, were mailed February 5, 2024. Owner notification letters were ma... Read more

131 vehicles affected

Manufacturer: Daimler Vans USA, LLC

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

Defect Description

Daimler Vans USA, LLC (DVUSA) is recalling certain 2021 Freightliner Sprinter and 2021-2023 Mercedes-Benz Sprinter and Metris vehicles. The fuel pump may shutdown, which can result in a loss of drive power.

Consequence

A loss of drive power can increase the risk of a crash.

Remedy

Dealers will replace the fuel pump, free of charge. Owner notification letters were mailed November 1, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is 4790205.

20,500 vehicles affected

Manufacturer: Daimler Vans USA, LLC

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

Defect Description

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2022 Mercedes-Benz Sprinter and 2019-2021 Freightliner Sprinter vehicles. The instrument cluster may fail to display any information when the vehicle is started.

Consequence

A blank instrument panel will not show critical information, such as vehicle speed, fuel gauge, warning messages, and warning lights, increasing the risk of a crash.

Remedy

Dealers will update the instrument cluster software on the affected vehicles, free of charge. Owner notification letters were mailed May 5, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3KOMBAUS.

6,857 vehicles affected

Manufacturer: Daimler Vans USA, LLC

AIR BAGS:SIDE/WINDOW

Defect Description

Daimler Vans USA, LLC (DVUSA) is recalling certain 2022 Mercedes-Benz Sprinter vehicles equipped with electrically adjustable front swivel-seats. The wiring harnesses for the swivel-seats may have been incorrectly installed and may become damaged, which can cause the front side air bags not to depl... Read more

Consequence

An air bag that does not deploy as intended increases the risk of injury in a crash.

Remedy

Dealers will inspect and reattach the wiring harnesses, as necessary, free of charge. Owner notification letters were mailed March 17, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is 5491810.

350 vehicles affected

Manufacturer: Daimler Vans USA, LLC

POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:PARK PAWL

Defect Description

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2022 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles equipped with a manual parking brake and 7-speed automatic transmission. The guide bushing on the parking pawl may fatigue, which can cause the parking pawl not to engage and resul... Read more

Consequence

Vehicle rollaway increases the risk of a crash.

Remedy

Dealers will update the software of the electronic stability, transmission control, direct select module, and electronic ignition switch control units, free of charge. Owner notification letters were mailed February 10, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's nu... Read more

124,305 vehicles affected

Manufacturer: Daimler Vans USA, LLC

Complaint Statistics

55 total complaints 3 crashes 4 injuries

Top Reported Components

Component	Complaints
ENGINE	6
ELECTRICAL SYSTEM	6
POWER TRAIN	6
VEHICLE SPEED CONTROL	5
AIR BAGS	5
SERVICE BRAKES	5
VISIBILITY/WIPER	3
FUEL/PROPULSION SYSTEM	3
STEERING	3
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL	2

Incident date: Feb 11, 2026

My 2016 Chevy Volt started experiencing the "Propulsion Power is Reduced" issues associated with a faulty BCEM unit. I brought my vehicle in for service at a Chevy dealer and they confirmed that the BCEM needed to be replaced. This is a known issue resulting in special coverage under N232432680. ... Read more

Incident date: Feb 19, 2026

Spongy brakes, constant pumping of brakes to aid in stoping but check this out! In 4x4 mode Low 4x4 brake failure is almost 90%! I must mash the brakes as the brake peddle falls to the floor, then wait, brace and pray truck comes to come to a stop!!!!

Incident date: Jan 12, 2026

25S76/ 25V467 recall that cannot be fixed

Incident date: Jun 19, 2025

My vehicle seemed to accelerate when pulling into a parking spot at my work. It then launched over the curb sending me rolling down the hillside several feet. I required extraction and the car is now totaled. I am available to explain more and share pictures at your convince.

Crash 1 injured

Incident date: Feb 1, 2025

I powered on the truck. Upon ignition check engine light, along with ABS, 4WD, traction control came on. Lights for the forward collision and adaptive cruise control illuminated. ABS system in the truck is no longer functioning causing the brake pedal to pulsate and lose pressure. Dealer diagnosed t... Read more

Incident date: Mar 27, 2025

On [XXX] at approximately [XXX{}, my new 2025 Chevy Colorado Trail Boss which I purchased from the dealer brand new on [XXX], experienced a sudden catastrophic transmission failure which led to myself nearly being severely injured/possibly killed while driving on a main road in New York; on the way ... Read more

Incident date: Sep 15, 2024

I was driving on the interstate on adaptive cruise control when suddenly my cruise control turned off, and then various sensor lights all started popping up on my dash notifying my that various safety systems were not on/working, including all honda sensing features, I also lost my power steering. I... Read more

Incident date: Nov 18, 2023

Valve body went out at 52,000 miles and was replaced under warranty. Went out again at 104,000 miles, has been at dealer for a month now waiting on part that is unavailable

Incident date: Nov 18, 2023

The rear window of my Honda HRV exploded/shattered all on its own into a thousand small pieces of glass while the car was parked outside in cold weather while I was visiting my son.

Incident date: Sep 24, 2024

The contact owns a 2017 Chevrolet Malibu. The contact stated while driving at an undisclosed speed, the vehicle stalled and failed to exceed 20 MPH. The engine power reduced message was displayed. The vehicle was taken to the dealer where it was diagnosed and determined that the accelerator pedal po... Read more

Incident date: Sep 24, 2024

On multiple occasions after an ABS brake event, the brake pedal will travel all the way to floor with very little braking power. In some instances, the brake pedal returns to normal after a short amount of time and repetitive pumping of the the brake pedal. In other instances, an extended period o... Read more

Incident date: Aug 1, 2024

Over last several weeks, I noticed a pungent smell in the cabin on my 2023 Tesla Model Y. The smell is intermittent but has me concerned. I left voice messages at the local Tesla service center but they have not reached back out to me. The Tesla app complaint directed me to the Tesla service center.... Read more

Incident date: Jun 24, 2024

The contact owns a 2017 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was not yet available. The air bag warning light was illuminated. The local dealer was contacted. The contact stated that the manufa... Read more

Incident date: Jun 24, 2024

The contact owns a 2023 BMW X1. The contact stated that while his son was driving 40 MPH, the vehicle was jerking. The power brakes and stability control were inoperable. Several unknown warning lights were illuminated. The contact stated that the failure was related to NHTSA Campaign Number: 24V104... Read more

Incident date: Jul 3, 2024

The contact owns a 2022 Chevrolet Colorado. The contact stated that while operating the vehicle, the steering wheel became difficult to turn in either direction. Additionally, the steering was sticking while turning. The vehicle was taken to the local dealer who diagnosed that the rack and pinion wa... Read more

Incident date: Nov 1, 2022

2023 Hyundai Sonata Limited, 1.6 T. Battery discharged within 10 days while parked. This problem is well known to dealership. The dealership has to jump start cars and start them frequently on the dealership lot. It is impossible to park this model car at an airport or parking lot for more than ... Read more

Incident date: May 15, 2024

The contact owns a 2018 Nissan Rogue. The contact had taken the vehicle to an independent mechanic for an oil change; several hours after the service, the vehicle stalled while driving 35 MPH without warning. The contact stated that the failure recurred soon after restarting the vehicle. Due to the ... Read more

Incident date: May 13, 2024

The contact owns a 2019 Ford Expedition. The contact stated while driving at approximately 50 MPH, there was an abnormally loud pop coming from an unknown location in the vehicle, and the front passenger’s side seat belt failed to extend. In addition, the air bag warning light had illuminated. The... Read more

Incident date: Apr 16, 2024

While running house errands April 26,2024, late in the afternoon around 4:15 pm to 4:30 pm or so estimated BMW X5 suddenly shutdown in the middle of road from a major stop light intersection with no warning signs displayed on the dashboard no display of any indicators on the dashboard just suddenl... Read more

Incident date: Apr 2, 2024

The contact owns a 2019 Chevrolet Silverado 1500. The contact stated while slowing for a traffic signal and coming to a stop, there was a jolt as if the vehicle had been crashed into in the rear of the vehicle. The contact stated that the vehicle also hesitated and then jerked into gear while depres... Read more

Incident date: Apr 2, 2024

Rear window shattered, spontaneously, parked. Mostly 1/4 to 3/8 inch pieces, no impact center or chips anywhere. Cause UNKNOWN. With slight vibration the rear window fell into the car, except around glued edges, also including tiny slivers. While the shattered rear window held, it created a huge b... Read more

Incident date: Mar 12, 2024

Fuel Tank (structural member) expanded due to faulty vent in fuel cap/plug; breaking off the mounts to the relay/fuse block. Still available for inspection as KTM has no listed recall and vehicle is out of warranty. Tank expanded enough to break the relay/ fuse block mounts, dislodging them and thei... Read more

Incident date: Mar 12, 2024

See attached document for complaint

Incident date: Mar 12, 2024

My message belongs to all vehicle manufacturers. Especially the business/commercial vehicles like mine . Which we spent most of our time inside it, during the work periods'. I would like to ask a favor to take a better attention when it comes to Safety/Comfort /look. We don't Race or Camp but work... Read more

1 injured

Incident date: Feb 9, 2024

My 2013 F150 downshifted abruptly from 5th to 1st gear going 55. This caused me to stop dangerously and abruptly. It then got stuck in 1st gear. I turned off truck and restarted and it was stuck in 3rd gear. I did have a check engine light read which were codes: P0720/p0721/p0720 pointing to the ou... Read more

Incident date: Aug 1, 2023

The contact owns a 2015 Ford Explorer. The contact stated that the second-row driver’s and passenger's side seat belt buckle covers had detached, causing the air bag warning light to illuminate. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was ma... Read more

Incident date: Aug 1, 2023

Incident date: Oct 9, 2023

While four wheel down towing my 2023 Equinox behind my motorhome, under certain road conditions, the tires can be heard squealing and burnt rubber can be seen and smelt. I put a camera in the car to record the event and during the described events the steering wheel can be seen shaking violently. T... Read more

Incident date: Oct 9, 2023

Incident date: Sep 27, 2023

Electrical power steering goes out at random moments. Could be driving down highway, could be sitting in park. Power steering goes out, service stabiltrak message comes up, as well as traction control out message comes up. There have been recalls for other 2015 Chevy Colorado's for power steering bu... Read more

Incident date: Sep 27, 2023

On the right of the gas pedal there is plastic molding, the molding protrudes and causes your foot to catch when attempting to take your foot off the gas pedal, this can cause accidents or crashes that could be deadly, by not allowing your foot to reach the brake in a safe manner.

Incident date: Oct 4, 2023

The contact owns a 2022 Ford Escape. The contact received notification of NHTSA Campaign Number: 23V380000 (Engine) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was... Read more

Incident date: Aug 16, 2023

Rear windshield shattered when I started the parked car this morning.

Incident date: Sep 8, 2023

Engine continues to leak oil. Cannot be driven. 2014 Kia Sorento SUV which is under recall for engine fires yet they state her particular vin is not under the recall.

Incident date: Sep 8, 2023

My 2020 Jeep is on its 3rd clutch recall however this recall is now over half a year old with no resolution in sight. The risk is a catastrophic failure of the powertrain, fire, and death. We cannot sell our cars due to the open recall and we have been given no updates on any solution. I'm not su... Read more

Incident date: Jul 9, 2023

Warning light on air bags stays lit will not go out according the other trucks of the same year and make where I worked this light does this on most of them it has been on for over a year

Incident date: Jul 9, 2023

While driving my 2023 Model Y, the electronic power steering suddenly stopped working. Luckily there wasn’t a vehicle behind me, which avoided any accident. I had to use immense manual power on the steering to make the vehicle move to the side. Upon resetting, the steering was back to normal again... Read more

Incident date: Jan 4, 2023

The contact owns a 2016 Kia Sorento. The contact stated while pulling the gear shift lever to shift the vehicle into reverse, the lever then would not shift into drive or any other gear. The check engine warning light illuminated but turned off after a couple minutes. The contact noticed that the ge... Read more

Incident date: Apr 25, 2023

Upon starting the van (brand new, less than 300 mi driven) everything functions normally in P, however as soon as I shift into D, there is no power and the gas pedal is completely unresponsive (Can push pedal to the floor and still 0 RPM). This issue happens randomly, though the common factor that m... Read more

Incident date: Apr 25, 2023

The contact owns a 2017 Ford Escape. The contact stated while the vehicle was at the dealer for routine maintenance, the dealer determined that 20 lug nuts were swollen and needed to be replaced. The lug nuts were replaced. The manufacturer was not made aware of the failure. The failure mileage was ... Read more

Incident date: Apr 25, 2023

The contact owns a 2000 Chrysler 300M. The contact stated that the lift support struts of the hood and the trunk had failed, causing the trunk and the hood to close on her head when raised. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed nor repaired. ... Read more

Incident date: Apr 10, 2023

The contact owns a 2010 Ford Fusion. The contact stated while driving at an undisclosed speed, the vehicle shuddered and hesitated to respond while depressing the accelerator pedal. The vehicle was taken to an independent mechanic, where it was diagnosed that the valve cover gasket was fractured and... Read more

Incident date: Apr 10, 2023

I have never been in a car accident in my entire life. This was my first ever electric vehicle, and I really loved driving it for the one week I owned it before the brakes failed to stop it. On 03/31 I had to restart the software several times because it froze when i was trying to connect it to App... Read more

Crash 1 injured

Incident date: Apr 10, 2023

Crash 1 injured

Incident date: Apr 10, 2023

The vehicle will lose power at high altitudes. I will push the gas pedal all the way down and the RPMs do not move nor does the vehicle move. This has left me in dangerous situations at intersections. I have spoken with a Mercedes dealer in Denver and they have multiple reports of this problem. ... Read more

Incident date: Apr 1, 2023

The contact owns a 2002 Saturn J-Type. The contact stated that while driving at an undisclosed speed, the vehicle's brake lights failed to illuminate. The contact related the failure to NHTSA Campaign Number: 05V245000 (Exterior Lighting), however, the part to do the recall repair is no longer bein... Read more

Incident date: Apr 1, 2023

At elevations above about 6,500ft, the Sprinter is essentially immobile or becomes intermittently unresponsive to the gas pedal when it is depressed. This happens routinely at elevation and has led to unresponsive acceleration while driving. The unresponsive accelerator has compromised safety when t... Read more

Incident date: Dec 23, 2022

Battery drain

Incident date: Dec 23, 2022

The contact owns a 2015 Ford Fusion. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. The contact pulled over on the side of the roadway and restarted the vehicle. The vehicle failed to accelerate above 30 MPH, with the check engine warning light illumina... Read more

Showing 50 of 55 complaints.

Technical Service Bulletins — 2022 MERCEDES-BENZ SPRINTER 2500

43 manufacturer communications from 34 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

Component	Bulletins
118000 ELECTRICAL SYSTEM:SOFTWARE	7
160000 STRUCTURE	5
110000 ELECTRICAL SYSTEM	4
060000 ENGINE AND ENGINE COOLING	3
170000 LATCHES/LOCKS/LINKAGES	3
130000 VISIBILITY	3
080000 FUEL SYSTEM, DIESEL	2
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL	2

100000 POWER TRAIN

Propeller Shaft Check Strap on the crossmember may not have been installed.

160000 STRUCTURE

Check Par????on Wall Bolts

160000 STRUCTURE

Check patrition Wall Bolts

160000 STRUCTURE

Mercedes-Benz AG, the manufacturer of Sprinter vehicles, has determined that on certain Sprinter (907 platform) vehicles, the chemical composition of the topcoat paint might not meet specifications. In such case, adhesion of the fixed windo

130000 VISIBILITY

160000 STRUCTURE

130000 VISIBILITY

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Please see the atached documents related to the campaign listed above.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Please see the atached documents related to the campaign listed above.

010000 STEERING

Various concerns in relation to electric power steering including Rattling/humming noise from electric power steering when steering fully turned (see video recordings 01 and 02).

092000 FUEL SYSTEM, OTHER:DELIVERY

Replace Fuel Delivery Module.

118000 ELECTRICAL SYSTEM:SOFTWARE

Update Instrument Cluster Software

280100 BACK OVER PREVENTION:SOFTWARE

Update Software-Driver Alert

280100 BACK OVER PREVENTION:SOFTWARE

Update Software-Driver Alert

080000 FUEL SYSTEM, DIESEL

Complaint Vehicles with SCR Generation 4: SCR/AdBlueA? warning message cannot be reset. Information: All fault codes in AdBlueA? (SCR) control unit have been processed and rectified; however fault code P13DF00 remains active and stored i

060000 ENGINE AND ENGINE COOLING

110120 ELECTRICAL SYSTEM:SEAT HEATER:WIRING HARNESS

Swivel Seat Wire Harness Routing

220000 SEATS

Swivel Seat Wire Harness Routing

160000 STRUCTURE

Complaint Noise in front door from window regulator when driving. Cause Loosened nut of window lifter leads to screw connection at bottom of door breaking the mounting point in the door (see attached picture). Remedy Glue in repair pa

162300 STRUCTURE:BODY:DOOR

080000 FUEL SYSTEM, DIESEL

Complaint MIL illuminated. Fault codes for 'position sensor of crankshaft' in combination with fault codes for 'Output stage fuel injectors' are set in the CDI control unit.

060000 ENGINE AND ENGINE COOLING

Complaint Engine runs irregularly and it shakes. Indicator lamp lights up. Information: Fault codes for injectors and/or combustion misfires may be stored in the CDI control unit: a?? On engine 642 cylinder 6 is affected. a?? On engine

060000 ENGINE AND ENGINE COOLING

Complaint Check engine warning light active. Fault code P300CA8 or P300CA9 "Hot film mass air flow sensor malfunction" is present in engine control unit. Cause a) In the case of fault P300CA8: a?? Due to incorrectly installed component

100000 POWER TRAIN

Update Software - Comfort Function

103000 POWER TRAIN:AUTOMATIC TRANSMISSION

Update Software - Comfort Function

110000 ELECTRICAL SYSTEM

Update Software - Comfort Function

110000 ELECTRICAL SYSTEM

Complaint Various issues including control unit programming procedure will not complete successfully/no newer software found, communication faults, or sporadic malfunction of systems. Cause Aftermarket CAN device could be installed into

103800 POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH

(RC)Update Park Lock Function

130000 VISIBILITY

Complaint Various customer concerns of Climate Control system operating inadequately. Cause Stepper motor linkage in the heater case may cause a mechanical fault during actuation during unfavorable environmental conditions. NOTE: If th

138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

110000 ELECTRICAL SYSTEM

Complaint Distronic and/or Active Brake Assist inoperative after driving for an extended period Cause Blindness detection of the radar sensor. When driving for extended periods in areas with few or no objects for the radar sensor to det

118000 ELECTRICAL SYSTEM:SOFTWARE

Software Updates.

118000 ELECTRICAL SYSTEM:SOFTWARE

Software Updates.

118000 ELECTRICAL SYSTEM:SOFTWARE

Software Updates.

118000 ELECTRICAL SYSTEM:SOFTWARE

Software Updates.

118000 ELECTRICAL SYSTEM:SOFTWARE

Software Updates.

118000 ELECTRICAL SYSTEM:SOFTWARE

Software Updates.

162300 STRUCTURE:BODY:DOOR

(SC)Replace Front Door Check

170000 LATCHES/LOCKS/LINKAGES

(RC)Update Park Lock Function

170000 LATCHES/LOCKS/LINKAGES

(RC)Update Park Lock Function

170000 LATCHES/LOCKS/LINKAGES

(RC)Update Park Lock Function

110000 ELECTRICAL SYSTEM

(SC)Retrofit PTC Heater

350000 EQUIPMENT

(SC)Retrofit PTC Heater

NHTSA Safety Investigations — MERCEDES-BENZ SPRINTER 2500

Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.

PE — Closed — Model Year: 2011

Rear Wheel Speed Sensor Failure

The Office of Defects Investigation (ODI) analyzed complaint data provided by Daimler Vans USA, LLC (Daimler) as well as complaints submitted to ODI from consumers to identify incidents related to Rear Wheel Speed Sensors (RWSS) failures. ODI's analysis identified 6,710 incidents of RWSS failure (un... ique VINs) in MY 2012-2018 Mercedes- Benz and Freightliner Sprinter vehicles upfitted to campers or recreational vehicles (RVs) representing 81 percent of all Sprinter RWSS reports. Complaint and warranty analysis indicated that the majority of incidents (approximately 99%) were related to RWSS moisture intrusion condition in the Sprinter 3500 5-ton variant, which accounts for 98 percent of upfit campers, where moisture build-up and crystal dendrite formation develop in parked RVs and lead to sensor failures. According to the Daimler Information Request (IR) response, if the wheel speed information is detected as implausible by the Electronic Stability Program (ESP) control unit, the ESP system enters a failsafe mode where:-Driver torque requests are no longer accepted;-Cruise control, if used, would be deactivated; -The ESP/ABS system shuts off; and -Multiple warning lamps and messages advise the operator to take the vehicle to the workshop. While the majority of reports involved only ABS and/or ESP warning lights and messages on the instrument cluster due to faulty sensor signals triggering a failsafe mode, some reports cited intermittent sensor failures resulting in increased vehicle speed while in cruise control and degraded ABS or ESP. Degraded ESP functionality may impact driving stability of the 5-ton vehicle.On Feb 3, 2021, following discussion with ODI, Daimler submitted a Defect Information Report (DIR) to NHTSA describing a defect in the RWSS disabling the ESP control unit functions in approximately 48,667 MY 2012 through 2018 Mercedes-Benz and Freightliner Sprinter 3500 vehicles manufactured from Jan 4, 2012 through Oct 25, 2018 (Recall 21V-042). In its DIR, Daimler indicated that RWSS sensor failures are prevalent in camper vans due to sustained periods of non-use, during which time the moisture may not dry out, remaining inside the plastic housing package. If the moisture within the RWSS dries and the RWSS returns to normal operation, the failsafe mode and the warning lights will disappear at the next ignition cycle, but the sensor fault remains stored within the ESP control unit and can be accessed through a diagnostic evaluation. ODI will continue to monitor field experience in Sprinter non-RVs and Sprinter 2500 RVs 3-ton and 3.5-ton variants (approximately 626 vehicles).Daimler will notify owners of the recalled vehicles and advise them to take their vehicle to a Mercedes-Benz or Freightliner Sprinter dealer, who will replace the RWSS with a repackaged sensor with high robustness against moisture intrusion. Daimler began notifying dealers and owners in Feb 2021. This Preliminary Evaluation is closed.The ODI reports cited above can be reviewed at NHTSA.gov under the following ID numbers:11352380 11351299 11350521 11348969 11342776 11342464 11341988 11341151 11340388 11338230 11337921 11331832 11331829 11331476 11331427 11331066 11328671 11325768 11325693 11322814 11322346 11320295 11319376 11317336 11311647 11310621 11308318 11254223 11253828 11252220 11196530 11194330 11164250 11145019 11141273 11139000 11138785 11124129 11094122 11394837 11390889 11390039 11389262 11387883 11387713 11386418 11383887 11383866 11382947 11377384 11376615 11376973 11375781 11375403 11374997 11374151 11373892 11373111 11366293 11365920 11365594 11365355 11365194 11364253 11364346 11363990 11363787 11362948 113629Read more

MERCEDES-BENZ SPRINTER 2500 — All Years Overview

Complete safety history for the MERCEDES-BENZ SPRINTER 2500 across all model years (2007–2025).

168 Total Recalls

640 Total Complaints

1 Investigations

33 Reported Crashes

12 Reported Fires

0 Reported Deaths

MERCEDES-BENZ SPRINTER 2500 — Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year	Recalls	Complaints
2025	1	4	View
2024	4	15	View
2023	7	26	View
2022 (current)	7	55
2021	18	79	View
2020	22	132	View
2019	42	94	View
2018	9	22	View
2017	7	15	View
2016	15	41	View
2015	14	29	View
2014	6	43	View
2013	3	34	View
2012	2	11	View
2011	4	17	View
2010	6	20	View
2009	0	2	View
2007	1	1	View

Other MERCEDES-BENZ Models

Model	Recalls	Complaints
GLA 250	1,219	416	View
GLC 300	1,143	568	View
GLE 350	1,116	311	View
C 300	1,074	360	View
AMG GLS63	963	12	View
AMG C43	944	74	View
CLA 250	923	130	View
AMG GLC43	920	42	View

Vehicle Safety

Consumer Safety

Infrastructure

Public Health

2022 MERCEDES-BENZ SPRINTER 2500

Complaint Statistics

Top Reported Components

Technical Service Bulletins — 2022 MERCEDES-BENZ SPRINTER 2500

Most Affected Components

NHTSA Safety Investigations — MERCEDES-BENZ SPRINTER 2500

MERCEDES-BENZ SPRINTER 2500 — All Years Overview

MERCEDES-BENZ SPRINTER 2500 — Year by Year

Other MERCEDES-BENZ Models