2013 MERCEDES-BENZ SPRINTER 2500
3 recalls — 34 complaints — 132 TSBs
18V032000 Jan 9, 2018
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Defect Description
Daimler Vans USA, LLC (DVUSA) is recalling certain 2013 Freightliner Sprinter 2500 and 3500 and Mercedes-Benz Sprinter 2500 and 3500 vehicles. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replac... Read more
Consequence
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy
DVUSA will notify owners, and dealers will replace the front passenger air bag module, free of charge. Daimler issued an interim notification to owners on March 13, 2018. The recall began December 28, 2018. Owners may contact DVUSA customer service at 1-877-762-8267.
17V093000 Feb 10, 2017
AIR BAGS
Defect Description
Daimler Vans USA, LLC (DVUSA) is recalling certain 2013-2016 Mercedes-Benz Sprinter 2500 and 3500 and Freightliner Sprinter 2500 and 3500 vans. These vehicles were manufactured without a reinforcement plate and protective bracket on the air bag control unit. As a result, the air bag control unit m... Read more
Consequence
If additional air bags do not deploy as intended, the occupants are at an increased risk of injury.
Remedy
DVUSA will notify owners, and dealers will install a reinforcement plate and protective bracket around the air bag control unit, free of charge. The recall began on May 26, 2017. Owners may contact DVUSA customer service at 1-877-762-8267.
16V077000 Feb 10, 2016
AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
Defect Description
Daimler Vans USA, LLC (Daimler Vans) is recalling certain model year 2007-2009 Dodge Sprinter 2500 and 3500 vehicles manufactured July 1, 2006, to July 31, 2008, 2007-2014 Freightliner Sprinter 2500 and 3500 vehicles manufactured July 1, 2006, to July 1, 2014, and 2010-2014 Mercedes Benz Sprinter 25... Read more
Consequence
In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Remedy
Daimler Vans will notify the Mercedes-Benz and Freightliner owners and Fiat Chrysler will notify the Dodge owners. The respective dealers will replace the driver frontal air bag inflator, free of charge. The recall began March 31, 2017. Mercedes-Benz and Freightliner owners may contact Daimler Va... Read more
Complaint Statistics
34 total complaints
Top Reported Components
| Component | Complaints |
|---|---|
| AIR BAGS | 11 |
| WHEELS | 3 |
| ENGINE | 3 |
| POWER TRAIN | 3 |
| EXTERIOR LIGHTING | 2 |
| VEHICLE SPEED CONTROL | 2 |
| SERVICE BRAKES | 1 |
| PARKING BRAKE | 1 |
| ELECTRICAL SYSTEM:SOFTWARE | 1 |
| STRUCTURE:BODY:DOOR | 1 |
VEHICLE SPEED CONTROL
Jun 14, 2025
Incident date: May 1, 2025
My 2013 has the same transmission problem of an unexpected downshift to 1st gear while driving at highway speeds as the newer model year F150’s. I would like to see all F150’s with that model transmission (6R80) included into the recall. I believe this would include 2011 through 2018 model years... Read more
POWER TRAIN
Jun 14, 2025
Incident date: May 1, 2025
My 2013 has the same transmission problem of an unexpected downshift to 1st gear while driving at highway speeds as the newer model year F150’s. I would like to see all F150’s with that model transmission (6R80) included into the recall. I believe this would include 2011 through 2018 model years... Read more
WHEELS
Jun 14, 2025
Incident date: May 1, 2025
The right rear axle shaft assembly wheel bearing seal failed. The right rear ABS Sensor, aka (rotational Speed Sensor, wheel speed sensor) failed. These parts are available for inspection. The vehicle unexpectedly accelerated without me pressing the accelerator as I approached a red light at an inte... Read more
UNKNOWN OR OTHER
Nov 7, 2023
Incident date: Oct 1, 2023
My 2021 ford escape door started to make popping sounds and my window wouldn’t roll down had it a dealer and they said the welds on my door broke off !
POWER TRAIN
Jan 11, 2023
Incident date: Jan 11, 2023
When vehicle is started ALL warning lights come on and stay on. 4WD does not work when this happens. Parking brake occasionally will not release when this happens. Unsure if hill start assist or other drive train issues will work when this problem occurs. Occasionally the alarms will not go off ... Read more
ELECTRICAL SYSTEM
Jan 11, 2023
Incident date: Jan 11, 2023
When vehicle is started ALL warning lights come on and stay on. 4WD does not work when this happens. Parking brake occasionally will not release when this happens. Unsure if hill start assist or other drive train issues will work when this problem occurs. Occasionally the alarms will not go off ... Read more
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Jan 25, 2021
Incident date: Jan 23, 2021
WHILE DRIVING AT APPROX. 65 MPH THE CRUISE CONTROL WENT OFF AND THREE WARNING LIGHTS CAME ON INCLUDING ABS AND 2 OTHER NEXT THAT ONE LOOKING LIKE A SWERVE CONTROL OR SLIPPERY ROAD CONDITION AND ANOTHER TIRE LOOKING LIGHT. NOT SURE OF OTHER TWO LIGHT AS THIS WAS MY FIRST DRIVE IN THIS VEHICLE WHICH I... Read more
VEHICLE SPEED CONTROL
Jan 25, 2021
Incident date: Jan 23, 2021
WHILE DRIVING AT APPROX. 65 MPH THE CRUISE CONTROL WENT OFF AND THREE WARNING LIGHTS CAME ON INCLUDING ABS AND 2 OTHER NEXT THAT ONE LOOKING LIKE A SWERVE CONTROL OR SLIPPERY ROAD CONDITION AND ANOTHER TIRE LOOKING LIGHT. NOT SURE OF OTHER TWO LIGHT AS THIS WAS MY FIRST DRIVE IN THIS VEHICLE WHICH I... Read more
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Jan 25, 2021
Incident date: Jan 23, 2021
WHILE DRIVING AT APPROX. 65 MPH THE CRUISE CONTROL WENT OFF AND THREE WARNING LIGHTS CAME ON INCLUDING ABS AND 2 OTHER NEXT THAT ONE LOOKING LIKE A SWERVE CONTROL OR SLIPPERY ROAD CONDITION AND ANOTHER TIRE LOOKING LIGHT. NOT SURE OF OTHER TWO LIGHT AS THIS WAS MY FIRST DRIVE IN THIS VEHICLE WHICH I... Read more
ENGINE
Sep 16, 2020
Incident date: Sep 7, 2020
MERCEDES BENZ 2500 2013 V6 DIESEL. YELLOW ENGINE WARNING LIGHT AND THE EBT YELLOW WARNING LIGHT CAME ON AND ANOTHER WARNING ON THE INSTRUMENT CLUSTER THERE ARE 5 MORE ENGINE STARTS REMAINING AND IT WILL NOT START IF DRIVEN MORE THAN 340 MILES. BOTH THE ERG VALVE AND THE EBT TANK AND HEATER HAVE BE... Read more
EXTERIOR LIGHTING:HEADLIGHTS
Sep 17, 2019
Incident date: Sep 29, 2018
TL* THE CONTACT OWNS A 2013 MERCEDES-BENZ SPRINTER 2500. THE CONTACT STATED THAT THERE WAS WATER IN BOTH HEADLIGHT ASSEMBLIES, WHICH MADE IT DIFFICULT TO DRIVE AT NIGHT. IN ADDITION, THE LOW BEAM WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO MERCEDES-BENZ OF TAMPA (866-342-3941, LOCATED AT... Read more
EXTERIOR LIGHTING
Sep 16, 2019
Incident date: Sep 29, 2018
WHEN I TURN ON MY VEHICLE IT SHOWS LOW BEAM RIGHT LEFT I TAKE IT TO THE BENZ DEALER IN TAMPA THE PROBLEM THEY CAME UP WITH WATER INTRUSION IN BOTH FRONT HEAD LIGHT ASSEMBLE. HEAD LAMP UNIT FOUND CONDENSATION FORMING IN HEADLAMPS. THEY RECOMMEND REPLACING ENTIRE ASSEMBLY AS NO REPAIR CAN BE PERFORMED... Read more
ELECTRICAL SYSTEM:SOFTWARE
May 10, 2019
Incident date: Oct 1, 2014
TL* THE CONTACT OWNS A 2013 MERCEDES BENZ SPRINTER 2500. THE CONTACT STATED THAT THE VEHICLE FAILED TO ENGAGE IN REVERSE. THE VEHICLE WAS TAKEN TO LOCAL DEALER MERCEDES-BENZ OF RENO (11500 S VIRGINIA ST, RENO, NV 89511, (855) 661-9151) WHERE IT WAS DIAGNOSED THAT THE VEHICLE WAS OPERATING AS DESIGN... Read more
EXTERIOR LIGHTING
May 10, 2019
Incident date: Oct 1, 2014
TL* THE CONTACT OWNS A 2013 MERCEDES BENZ SPRINTER 2500. THE CONTACT STATED THAT THE VEHICLE FAILED TO ENGAGE IN REVERSE. THE VEHICLE WAS TAKEN TO LOCAL DEALER MERCEDES-BENZ OF RENO (11500 S VIRGINIA ST, RENO, NV 89511, (855) 661-9151) WHERE IT WAS DIAGNOSED THAT THE VEHICLE WAS OPERATING AS DESIGN... Read more
INTERIOR LIGHTING
May 10, 2019
Incident date: Oct 1, 2014
TL* THE CONTACT OWNS A 2013 MERCEDES BENZ SPRINTER 2500. THE CONTACT STATED THAT THE VEHICLE FAILED TO ENGAGE IN REVERSE. THE VEHICLE WAS TAKEN TO LOCAL DEALER MERCEDES-BENZ OF RENO (11500 S VIRGINIA ST, RENO, NV 89511, (855) 661-9151) WHERE IT WAS DIAGNOSED THAT THE VEHICLE WAS OPERATING AS DESIGN... Read more
STRUCTURE:BODY:DOOR
May 10, 2019
Incident date: Oct 1, 2014
TL* THE CONTACT OWNS A 2013 MERCEDES BENZ SPRINTER 2500. THE CONTACT STATED THAT THE VEHICLE FAILED TO ENGAGE IN REVERSE. THE VEHICLE WAS TAKEN TO LOCAL DEALER MERCEDES-BENZ OF RENO (11500 S VIRGINIA ST, RENO, NV 89511, (855) 661-9151) WHERE IT WAS DIAGNOSED THAT THE VEHICLE WAS OPERATING AS DESIGN... Read more
ENGINE
May 10, 2019
Incident date: Oct 1, 2014
TL* THE CONTACT OWNS A 2013 MERCEDES BENZ SPRINTER 2500. THE CONTACT STATED THAT THE VEHICLE FAILED TO ENGAGE IN REVERSE. THE VEHICLE WAS TAKEN TO LOCAL DEALER MERCEDES-BENZ OF RENO (11500 S VIRGINIA ST, RENO, NV 89511, (855) 661-9151) WHERE IT WAS DIAGNOSED THAT THE VEHICLE WAS OPERATING AS DESIGN... Read more
POWER TRAIN
May 10, 2019
Incident date: Oct 1, 2014
TL* THE CONTACT OWNS A 2013 MERCEDES BENZ SPRINTER 2500. THE CONTACT STATED THAT THE VEHICLE FAILED TO ENGAGE IN REVERSE. THE VEHICLE WAS TAKEN TO LOCAL DEALER MERCEDES-BENZ OF RENO (11500 S VIRGINIA ST, RENO, NV 89511, (855) 661-9151) WHERE IT WAS DIAGNOSED THAT THE VEHICLE WAS OPERATING AS DESIGN... Read more
AIR BAGS
Dec 8, 2018
Incident date: Jan 1, 2018
TAKATA RECALL: FOR 25 YEARS WE HAVE HAD A SERIES OF MOTOR HOMES THAT WE USED FOR WEEKEND TRIPS AND LONGER VACATIONS. WE BOUGHT OUR CURRENT RV (WHICH IS OUR THIRD ONE) AS A NEW VEHICLE IN EARLY 2013. IT IS A WINNEBAGO VIEW THAT IS ON A 2013 MERCEDES SPRINTER CHASSIS (VIN: XXXX). WE ARE VERY DISSA... Read more
AIR BAGS
Oct 3, 2018
Incident date: Nov 1, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES-BENZ SPRINTER 2500 (M2CV144). THE CONTACT RECEIVED RECALL NOTICES FOR NHTSA CAMPAIGN NUMBERS: 18V032000 (AIR BAGS) AND 16V077000 (AIR BAGS). MERCEDES-BENZ OF LONG BEACH (2300 EAST SPRING STREET, SIGNAL HILL, CA 90755, (888)-340-8366) STATED THAT TH... Read more
AIR BAGS
Oct 3, 2018
Incident date: Mar 1, 2018
TAKATA RECALL - I RECEIVED A RECALL NOTICE FOR THE DRIVER'S SIDE AIRBAG PRIOR TO RECEIVING A RECALL NOTICE FOR THE PASSENGER SIDE AIRBAG ON MARCH 2018. I TOOK MY SPRINTER TO THE DEALERSHIP ON SEPTEMBER 12, 2018 FOR REPLACEMENT. AFTER RECEIVING MY SPRINTER BACK FROM THE DEALERSHIP, I NOTICED THAT O... Read more
AIR BAGS
Jun 28, 2018
Incident date: Jun 28, 2018
TAKATA RECALL - UNABLE TO GET DEALERSHIP TO REPLACE AIRBAG
AIR BAGS
Jun 20, 2018
Incident date: Mar 7, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES-BENZ SPRINTER 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V032000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE... Read more
AIR BAGS
May 17, 2018
Incident date: Mar 14, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES-BENZ SPRINTER 2500. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 18V032000 (AIR BAGS). THE CONTACT TOOK THE VEHICLE TO AN UNKNOWN DEALER WHERE IT WAS DIAGNOSED THAT THE DRIVER'S SIDE AIR BAG NEEDED TO BE REPLACED. THE DEALER REPL... Read more
WHEELS
Apr 13, 2018
Incident date: Apr 4, 2018
TL* THE CONTACT OWNS A 2013 MERCEDES-BENZ SPRINTER 2500. THE CONTACT STATED THAT THE CHECK ENGINE AND TIRE PRESSURE MONITORING INDICATORS ILLUMINATED. ADDITIONALLY, WHILE THE EMERGENCY BRAKE WAS ENGAGED, THE VEHICLE MOVED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO MERCEDES-BENZ OF MASSAPEQUA (101 EAS... Read more
SERVICE BRAKES
Apr 13, 2018
Incident date: Apr 4, 2018
TL* THE CONTACT OWNS A 2013 MERCEDES-BENZ SPRINTER 2500. THE CONTACT STATED THAT THE CHECK ENGINE AND TIRE PRESSURE MONITORING INDICATORS ILLUMINATED. ADDITIONALLY, WHILE THE EMERGENCY BRAKE WAS ENGAGED, THE VEHICLE MOVED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO MERCEDES-BENZ OF MASSAPEQUA (101 EAS... Read more
PARKING BRAKE
Apr 13, 2018
Incident date: Apr 4, 2018
TL* THE CONTACT OWNS A 2013 MERCEDES-BENZ SPRINTER 2500. THE CONTACT STATED THAT THE CHECK ENGINE AND TIRE PRESSURE MONITORING INDICATORS ILLUMINATED. ADDITIONALLY, WHILE THE EMERGENCY BRAKE WAS ENGAGED, THE VEHICLE MOVED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO MERCEDES-BENZ OF MASSAPEQUA (101 EAS... Read more
ENGINE
Apr 13, 2018
Incident date: Apr 4, 2018
TL* THE CONTACT OWNS A 2013 MERCEDES-BENZ SPRINTER 2500. THE CONTACT STATED THAT THE CHECK ENGINE AND TIRE PRESSURE MONITORING INDICATORS ILLUMINATED. ADDITIONALLY, WHILE THE EMERGENCY BRAKE WAS ENGAGED, THE VEHICLE MOVED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO MERCEDES-BENZ OF MASSAPEQUA (101 EAS... Read more
AIR BAGS
Apr 4, 2018
Incident date: Apr 3, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES-BENZ SPRINTER 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V032000 (AIR BAGS), BUT THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPA... Read more
AIR BAGS
May 12, 2017
Incident date: May 12, 2017
TAKATA RECALL - IT APPEARS THAT MERCEDES, LIKE MANY, REMAINS CONVINCED THAT THEY CAN EVADE THE COST OF APPROPRIATE REPAIRS BY SIMPLY STATING THERE IS NO REMEDY YET AVAILABLE. HOWEVER, AS A CONSUMER I FIND THIS UNACCEPTABLE. THEY ARE SIDE STEPPING THEIR RESPONSIBILITY AND MY FAMILY IS ONE BEARING I... Read more
AIR BAGS
Jan 19, 2017
Incident date: Apr 1, 2016
TL* THE CONTACT OWNS A 2013 MERCEDES BENZ SPRINTER 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V077000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUF... Read more
AIR BAGS
Oct 31, 2016
Incident date: Apr 11, 2016
TL* THE CONTACT OWNS A 2013 MERCEDES-BENZ SPRINTER 2500. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V073000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERI... Read more
AIR BAGS
May 2, 2016
Incident date: Apr 1, 2016
TL* THE CONTACT OWNS A 2013 MERCEDES-BENZ SPRINTER 2500. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V077000 (AIR BAGS) WAS RECEIVED IN APRIL OF 2016. AFTER CONTACTING THE DEALER AND THE MANUFACTURER, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WER... Read more
WHEELS
Jul 7, 2015
Incident date: Jul 3, 2015
I HAVE REPLACED AS OF TODAY 7/7/2015 -4 RIMS ON MY VEHICLE BECAUSE THEY KEEP CRACKING/ SPLITTING 1 EVEN HAD PIN HOLES. NOT ONLY IS THIS DANGEROUS TO ME AND WIFE. BUT COSTLY AS WELL FOR THE PRICE AND SITTING 2 DAYS WAITING FOR RIM. MY ENTIRE LIFE I HAVE NEVER OF STEEL RIMS DOING THIS.
NHTSA Safety Ratings — 2013 MERCEDES-BENZ SPRINTER 2500
2013 Mercedes-Benz Sprinter 2500 CARGO VAN RWD
| Category | Rating |
|---|---|
| Rollover Risk | 0.0% |
Safety Technology
| Feature | Status |
|---|---|
| Electronic Stability Control | Standard |
| Forward Collision Warning | No |
| Lane Departure Warning | No |
Source: NHTSA 5-Star Safety Ratings Program. Ratings are based on crash tests conducted by the National Highway Traffic Safety Administration.
Technical Service Bulletins — 2013 MERCEDES-BENZ SPRINTER 2500
132 manufacturer communications from 76 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 350000 EQUIPMENT | 42 |
| 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL | 14 |
| 060000 ENGINE AND ENGINE COOLING | 12 |
| 140000 AIR BAGS | 7 |
| 356000 EQUIPMENT ADAPTIVE/MOBILITY | 6 |
| 118000 ELECTRICAL SYSTEM:SOFTWARE | 5 |
| 080000 FUEL SYSTEM, DIESEL | 4 |
| 060000 ENGINE (PWS) | 4 |
LI03.10-N-075843
Feb 13, 2023
060000 ENGINE AND ENGINE COOLING
Complaint Engine runs irregularly and it shakes. Indicator lamp lights up. Information: Fault codes for injectors and/or combustion misfires may be stored in the CDI control unit: a?? On engine 642 cylinder 6 is affected. a?? On engine
LI00.19-N-075749
Jan 13, 2023
110000 ELECTRICAL SYSTEM
Complaint Various issues including control unit programming procedure will not complete successfully/no newer software found, communication faults, or sporadic malfunction of systems. Cause Aftermarket CAN device could be installed into
2022120013-1
Jan 1, 2023
063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
Emissions.
2020040007
Aug 8, 2022
060000 ENGINE AND ENGINE COOLING
2020040007
2020040006
Aug 8, 2022
060000 ENGINE AND ENGINE COOLING
2020040006
2020040007
Aug 8, 2022
980000 UNKNOWN OR OTHER
2020040007
2020040006
Aug 8, 2022
063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
2020040006
LI49.20-N-074942
Jun 13, 2022
060000 ENGINE AND ENGINE COOLING
Complaint After installing new NOx sensors during the Approved Emission Modification (AEM), the Exhaust Aftertreatment Customer Service Measure in XENTRY/DAS displays incorrect NOx sensor part number values, X's, or no part numbers at all
LI49.20-N-074942
Jun 13, 2022
080000 FUEL SYSTEM, DIESEL
Complaint After installing new NOx sensors during the Approved Emission Modification (AEM), the Exhaust Aftertreatment Customer Service Measure in XENTRY/DAS displays incorrect NOx sensor part number values, X's, or no part numbers at all
2020040007
May 6, 2022
060000 ENGINE AND ENGINE COOLING
2020040007 Modification to the emissions control system
2020040006
May 6, 2022
060000 ENGINE AND ENGINE COOLING
2020040006 Modification to the emissions control system
NC3COD2ND
Apr 1, 2022
063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
Modification to the emission control system.
LI01.00-N-074210
Jan 6, 2022
060000 ENGINE AND ENGINE COOLING
Complaint Oil loss from engine or visible traces of oil in the engine compartment. Cause To be determined in each possible situation Remedy Procedure for cause analysis: 1. Clean the engine if necessary. 2. Apply leak tracing powder.
LI01.00-N-074210
Jan 6, 2022
350000 EQUIPMENT
Complaint Oil loss from engine or visible traces of oil in the engine compartment. Cause To be determined in each possible situation Remedy Procedure for cause analysis: 1. Clean the engine if necessary. 2. Apply leak tracing powder.
LI00.30-N-074118
Dec 14, 2021
110000 ELECTRICAL SYSTEM
"The a??monitor status this driving cycle (PID 41)a?? can be displayed as a??disableda?? in the generic scan tool although no monitor of this group is disabled "
LI54.22-N-074063
Dec 7, 2021
110000 ELECTRICAL SYSTEM
Various complaints due to aftermarket OBDII device installed
FTL NC3DREZAHA R
Aug 5, 2021
200000 WHEELS
Replace Wheel Speed Sensors
MB NC3DREZAHA Re
Aug 5, 2021
200000 WHEELS
Replace Wheel Speed Sensors
511331
May 3, 2021
060000 ENGINE AND ENGINE COOLING
Per Mercedes-Benz: In our continuing efforts to assure the proper performance of Mercedes-Benz Sprinter vehicles and to enhance the satisfaction of our customers, MBUSA is extending the warranty of the exhaust gas temperature sensor for the
Initial NCU-Rear
Feb 16, 2021
046300 SERVICE BRAKES, AIR:ANTILOCK:WHEEL SPEED SENSOR
Rear Wheel Speed Sensor (RV)
Initial NCU-Rear
Feb 16, 2021
200000 WHEELS
Rear Wheel Speed Sensor (RV)
Launch NCU - 202
Jan 7, 2021
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
Mercedes-Benz AG (?MBAG?), the manufacturer of Mercedes-Benz, has determined that on certain Model Year (?MY?) 2013-2017 B-Class, C-Class, CLA-Class, CLS-Class, E-Class, G-Class, GL-Class, GLA-Class, GLC-Class, GLE-Class, GLK-Class, GLS-Cla
Launch NCU - 202
Jan 7, 2021
118000 ELECTRICAL SYSTEM:SOFTWARE
Mercedes-Benz AG (?MBAG?), the manufacturer of Mercedes-Benz, has determined that on certain Model Year (?MY?) 2013-2017 B-Class, C-Class, CLA-Class, CLS-Class, E-Class, G-Class, GL-Class, GLA-Class, GLC-Class, GLE-Class, GLK-Class, GLS-Cla
LI82.85-P-072218
Jan 4, 2021
110000 ELECTRICAL SYSTEM
The "Commuter route" option is activated in the settings of the MBUX multimedia system (A26/17). Therefore, the navigation system automatically detects that the vehicle is on a commuter route and automatically starts route guidance without
LI82.85-P-072218
Jan 4, 2021
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
The "Commuter route" option is activated in the settings of the MBUX multimedia system (A26/17). Therefore, the navigation system automatically detects that the vehicle is on a commuter route and automatically starts route guidance without
Initial NCU - MY
Sep 18, 2020
063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
Initial Notice - STOP SALE - Pending Emissions Modification
Initial NCU MY19
Sep 14, 2020
070000 FUEL SYSTEM, GASOLINE
Mercedes-Benz USA, LLC (?MBUSA?) has entered into an agreement with the United States Department of Justice (DOJ), the Environmental Protection Agency (EPA), the California Air Resources Board (CARB), and the California Attorney General?s O
Initial NCU MY19
Sep 14, 2020
080000 FUEL SYSTEM, DIESEL
Mercedes-Benz USA, LLC (?MBUSA?) has entered into an agreement with the United States Department of Justice (DOJ), the Environmental Protection Agency (EPA), the California Air Resources Board (CARB), and the California Attorney General?s O
LI14.20-N-071638
Aug 21, 2020
060000 ENGINE AND ENGINE COOLING
Engine power output is reduced and/or engine indicator lamp lights up, various fault codes present in area of ex- haust gas recirculation (EGR system) or in charge air system
LI46.00-N-069137
Aug 3, 2020
015200 STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS
Power Steering Hose Updated Repair Method
LI46.00-N-069137
Aug 3, 2020
070000 FUEL SYSTEM, GASOLINE
Power Steering Hose Updated Repair Method
LI91.40-N-062773
Dec 17, 2019
150000 SEAT BELTS
Seat belt does not roll up correctly
LI82.85-N-070617
Dec 4, 2019
350000 EQUIPMENT
MBUX multimedia system: Malfunction in Android Auto (Connect5)
LI82.85-N-069563
Dec 4, 2019
350000 EQUIPMENT
MBUX multimedia system: Central display goes dark temporarily (Connect5)
LI82.85-N-070620
Dec 4, 2019
350000 EQUIPMENT
SOS display illuminates - poor radio and GPS reception or no reception at all (vehicle with code E4A)
LI82.85-N-070619
Dec 3, 2019
350000 EQUIPMENT
MBUX multimedia system: Central display intermittently remains dark (NTG6)
LI82.85-N-070616
Dec 3, 2019
350000 EQUIPMENT
MBUX multimedia system: Commissioning problem - No PIN code available in VeDoc
LI82.85-N-070599
Dec 2, 2019
350000 EQUIPMENT
MBUX multimedia system: Incomplete playback of navigation announcements (NTG6)
Replace Front Pa
Sep 23, 2019
140000 AIR BAGS
Replace Passenger-side Airbag
Replace Driver A
Sep 23, 2019
140000 AIR BAGS
Replace Driver-side Airbag
LI82 85-N-069567
Jun 21, 2019
350000 EQUIPMENT
MBUX multimedia system: Smartphone Integration (Apple CarPlay, Android Auto) not available
LI82 85-N-069752
Jun 5, 2019
350000 EQUIPMENT
MBUX multimedia system: Navigation and/ or Satellite Radio not selectable/not available
LI32-25-N-069847
May 28, 2019
023000 SUSPENSION:MULTIPLE AXLE
Clunking/Rattle Noise from Rear Axle Area
LI31-00-N-069787
May 23, 2019
210000 TRAILER HITCHES
Information:907 Sprinter 15 Passenger Van Trailer Hitch
LI30 36-N-069739
Apr 29, 2019
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Instruction for the Removal of M20 Speed Limitation 65mph
LI82 85-N-069567
Apr 5, 2019
353000 EQUIPMENT:ELECTRICAL
MBUX multimedia system: Smartphone Integration (Apple CarPlay, Android Auto) not available (NTG6)
Sprinter 2018111
Nov 16, 2018
350000 EQUIPMENT
Status of Parts Ordering - Sprinter
Sprinter Weekly
Aug 31, 2018
350000 EQUIPMENT
Status of Parts Ordering - Sprinter
Sprinter Weekly
Aug 17, 2018
350000 EQUIPMENT
Status of Parts Ordering - Sprinter
Sprinter Weekly
Aug 10, 2018
350000 EQUIPMENT
Status of Parts Ordering - Sprinter
LI49 00-N-067929
Jul 23, 2018
080000 FUEL SYSTEM, DIESEL
Automatic Transmission Housing Cracked: Damage Resulting From Cracked Diesel Particulate Filter Bracket
LI49 00-N-067929
Jul 23, 2018
100000 POWER TRAIN
Automatic Transmission Housing Cracked: Damage Resulting From Cracked Diesel Particulate Filter Bracket
Sprinter Weekly
Jun 29, 2018
350000 EQUIPMENT
Status of Parts Ordering - Sprinter
Sprinter Weekly
Jun 29, 2018
356000 EQUIPMENT ADAPTIVE/MOBILITY
Status of Parts Ordering - Sprinter
Sprinter Weekly
Jun 22, 2018
350000 EQUIPMENT
Status of Parts Ordering - Sprinter
Sprinter Weekly
Jun 22, 2018
356000 EQUIPMENT ADAPTIVE/MOBILITY
Status of Parts Ordering - Sprinter
Sprinter Weekly
Jun 15, 2018
350000 EQUIPMENT
Status of Parts Ordering - Sprinter
Sprinter Weekly
Jun 15, 2018
356000 EQUIPMENT ADAPTIVE/MOBILITY
Status of Parts Ordering - Sprinter
Sprinter Weekly
Jun 1, 2018
350000 EQUIPMENT
Status of Parts Ordering - Sprinter
Weekly Parts Upd
May 25, 2018
350000 EQUIPMENT
Status of Parts Ordering - Sprinter
Sprinter Weekly
May 18, 2018
350000 EQUIPMENT
Status of Parts Ordering - Sprinter
Sprinter Weekly
Mar 30, 2018
350000 EQUIPMENT
Status of Parts Ordering - Sprinter
LI47 00-N-067942
Mar 26, 2018
091130 FUEL SYSTEM, OTHER:STORAGE:TANK ASSEMBLY:PRESSURE RELIEF DEVICES
Check Engine Light Illuminated with Stored Fault Code P008700 in ME Control Unit N3/34 and or P008A00 in FSCU N118
LI47 00-N-067942
Mar 26, 2018
118000 ELECTRICAL SYSTEM:SOFTWARE
Check Engine Light Illuminated with Stored Fault Code P008700 in ME Control Unit N3/34 and or P008A00 in FSCU N118
Sprinter Weekly
Mar 23, 2018
350000 EQUIPMENT
Status of Parts Ordering - Sprinter
Sprinter Weekly
Mar 16, 2018
350000 EQUIPMENT
Status of Parts Ordering - Sprinter
Sprinter Weekly
Mar 16, 2018
356000 EQUIPMENT ADAPTIVE/MOBILITY
Status of Parts Ordering - Sprinter
Sprinter Weekly
Mar 9, 2018
350000 EQUIPMENT
Status of Parts Ordering - Sprinter
Sprinter Weekly
Mar 9, 2018
356000 EQUIPMENT ADAPTIVE/MOBILITY
Status of Parts Ordering - Sprinter
Sprinter Weekly
Dec 1, 2017
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Status of Parts Ordering - Sprinter
14CSA23
Oct 27, 2017
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
14CSA23 CSC Announces ?Tech Tips? ? DDCSN
Sprinter October
Oct 27, 2017
350000 EQUIPMENT
Status of Parts Ordering - Sprinter
LI33 00-N-066643
Oct 18, 2017
020000 SUSPENSION
Ball joint check on front axle
Sprinter October
Oct 13, 2017
350000 EQUIPMENT
Status of Parts Ordering - Sprinter
Sprinter October
Oct 6, 2017
350000 EQUIPMENT
Status of Parts Ordering - Sprinter
Sprinter Septemb
Sep 29, 2017
350000 EQUIPMENT
Status of Parts Ordering - Sprinter
Sprinter Septemb
Sep 22, 2017
350000 EQUIPMENT
Status of Parts Ordering - Sprinter
Sprinter August
Aug 18, 2017
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Status of Parts Ordering - Sprinter
Sprinter August
Aug 11, 2017
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Status of Parts Ordering - Sprinter
Sprinter August
Aug 4, 2017
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Status of Parts Ordering - Sprinter
LI27 00-N-066833
Aug 2, 2017
100000 POWER TRAIN
Transmission leak in area of oil pump
LI07 09-N-063338
Jul 11, 2017
060000 ENGINE (PWS)
Coolant / Vacuum / Temperature fault codes - Check Engine Light with DTCs P003313, P0299FA, P0299FB, P226100, P261F71, P012800, and P012809
LI07.09-N-063338
Jan 10, 2017
060000 ENGINE AND ENGINE COOLING
Coolant / Vacuum / Temperature fault codes - Check Engine Light with DTCs P003313, P0299FA, P0299FB, P226100, P261F71, P012800, and P012809
Sprinter Weekly
Jan 5, 2017
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Status of Parts Ordering - Sprinter
LI0709N0633386
Nov 7, 2016
033100 SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM
Coolant, vacuum, temperature fault codes.
LI0709N0633386
Nov 7, 2016
980000 UNKNOWN OR OTHER
Coolant, vacuum, temperature fault codes.
Sprinter Weekly
Jul 8, 2016
350000 EQUIPMENT
Status of Parts Ordering - Sprinter
Sprinter Weekly
Jul 1, 2016
350000 EQUIPMENT
Status of Parts Ordering - Sprinter
Sprinter Weekly
Jun 24, 2016
350000 EQUIPMENT
Status of Parts Ordering - Sprinter
Sprinter Weekly
Jun 17, 2016
350000 EQUIPMENT
Status of Parts Ordering - Sprinter
Sprinter Weekly
Jun 10, 2016
350000 EQUIPMENT
Status of Parts Ordering - Sprinter
Sprinter Weekly
Jun 3, 2016
350000 EQUIPMENT
Status of Parts Ordering - Sprinter
LI18.30-N-056338
May 27, 2016
060000 ENGINE (PWS)
Traces of oil in area of oil cooler (inner V) on engine 642
Sprinter Weekly
May 27, 2016
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Status of Parts Ordering - Sprinter
Sprinter Weekly
May 20, 2016
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Status of Parts Ordering - Sprinter
Sprinter Weekly
May 13, 2016
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Status of Parts Ordering - Sprinter
Sprinter Weekly
May 6, 2016
350000 EQUIPMENT
Status of Parts Ordering - Sprinter
LI35.00-N-060958
May 2, 2016
105000 POWER TRAIN:DRIVELINE
Humming, droning from the drivetrain on SPRINTER 2500 with all-wheel drive (4x4)
2016020010
Apr 4, 2016
140000 AIR BAGS
Important safety recall information.
16TS7
Mar 28, 2016
080000 FUEL SYSTEM, DIESEL
16TS7 Reman Diesel Particulate Filter Serial Number
Showing 100 of 132 bulletins.
NHTSA Safety Investigations — MERCEDES-BENZ SPRINTER 2500
Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.
PE20014
Opened: Sep 21, 2020 — Closed: Mar 30, 2021
Rear Wheel Speed Sensor Failure
The Office of Defects Investigation (ODI) analyzed complaint data provided by Daimler Vans USA, LLC (Daimler) as well as complaints submitted to ODI from consumers to identify incidents related to Rear Wheel Speed Sensors (RWSS) failures. ODI's analysis identified 6,710 incidents of RWSS failure (un... Read more
MERCEDES-BENZ SPRINTER 2500 — All Years Overview
Complete safety history for the MERCEDES-BENZ SPRINTER 2500 across all model years (2007–2025).
168
Total Recalls
640
Total Complaints
1
Investigations
33
Reported Crashes
12
Reported Fires
0
Reported Deaths
MERCEDES-BENZ SPRINTER 2500 — Year by Year
Compare recalls and complaints across model years. Click any year to see full details.
| Year | Recalls | Complaints | |
|---|---|---|---|
| 2025 | 1 | 4 | View |
| 2024 | 4 | 15 | View |
| 2023 | 7 | 26 | View |
| 2022 | 7 | 55 | View |
| 2021 | 18 | 79 | View |
| 2020 | 22 | 132 | View |
| 2019 | 42 | 94 | View |
| 2018 | 9 | 22 | View |
| 2017 | 7 | 15 | View |
| 2016 | 15 | 41 | View |
| 2015 | 14 | 29 | View |
| 2014 | 6 | 43 | View |
| 2013 (current) | 3 | 34 | |
| 2012 | 2 | 11 | View |
| 2011 | 4 | 17 | View |
| 2010 | 6 | 20 | View |
| 2009 | 0 | 2 | View |
| 2007 | 1 | 1 | View |