2024 MERCEDES-BENZ SPRINTER 2500
4 recalls — 15 complaints — 11 TSBs
25V725000 Oct 24, 2025
STRUCTURE:FRAME AND MEMBERS
Defect Description
Daimler Vans USA, LLC (DVUSA) is recalling certain 2023-2024 Mercedes-Benz Sprinter 2500 vehicles. The right longitudinal frame member may not be reinforced properly, decreasing the structural integrity of the third-row seats.
Consequence
Third-row seats with inadequate strength may fail to protect occupants, increasing the risk of injury in a crash.
Remedy
Dealers will inspect and repair the frame, as necessary, free of charge. Owner notification letters were mailed December 17, 2025. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3RASCHW. Vehicle Identification Numbers (VINs) involved in this recall ... Read more
25V609000 Sep 12, 2025
STRUCTURE:FRAME AND MEMBERS
Defect Description
Daimler Vans USA, LLC (DVUSA) is recalling certain 2024 Mercedes-Benz Sprinter 2500 and Sprinter 3500 vehicles. The longitudinal frame members may not be reinforced properly.
Consequence
Frame members with inadequate strength may reduce the vehicle's performance in a crash, increasing the risk of injury.
Remedy
Dealers will inspect and repair the frame, as necessary, free of charge. Owner notification letters were mailed December 18, 2025. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VVS3LAENGST. Vehicle Identification Numbers (VINs) involved in this recal... Read more
25V135000 Feb 28, 2025
PARKING BRAKE
Defect Description
Daimler Vans USA, LLC (DVUSA) is recalling certain 2024 Mercedes-Benz Sprinter vehicles. The parking brake cable bracket welds may fail and disengage the parking brake. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and ... Read more
Consequence
Parking brake failure can result in a vehicle rollaway, increasing the risk of a crash.
Remedy
Dealers will inspect and repair the parking brake cable bracket as necessary, free of charge. Owner notification letters were mailed April 30, 2025. Owners may contact DVUSA customer service at 877-762-8267. DVUSA's number for this recall is VS3HALHAN.
24V517000 Jul 9, 2024
SUSPENSION:REAR:SPRINGS:LEAF SPRING ASSEMBLY:U-BOLT, LEAF SPRING TO AXLE
Defect Description
Daimler Vans USA, LLC (DVUSA) is recalling certain 2023-2024 Mercedes-Benz Sprinter vehicles. The spring U-bolts for the rear axle may have reduced strength due to improper heat-treatment, which can cause the rear axle to shift out of position.
Consequence
An axle that moves out of position can cause a loss of vehicle control, increasing the risk of a crash.
Remedy
Dealers will replace the spring U-bolts, free of charge. Owner notification letters were mailed August 23, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3FEDERB.
Complaint Statistics
15 total complaints
Top Reported Components
| Component | Complaints |
|---|---|
| UNKNOWN OR OTHER | 4 |
| POWER TRAIN | 2 |
| ENGINE | 2 |
| ELECTRICAL SYSTEM | 2 |
| FUEL/PROPULSION SYSTEM | 1 |
| ENGINE AND ENGINE COOLING | 1 |
| VISIBILITY/WIPER | 1 |
| FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING | 1 |
| SERVICE BRAKES | 1 |
UNKNOWN OR OTHER
Apr 30, 2026
Incident date: Apr 29, 2026
This is a major safety risk. While driving in the left lane of the highway the car abruptly turned off and gave a "Service hybrid required" type of message. My husband was almost hit by a truck. We have been trying for MONTHS to get the recall corrected, but the Worcester, MA dealership keeps tellin... Read more
SERVICE BRAKES
Apr 23, 2026
Incident date: Apr 23, 2026
2024 Mercedes-Benz Sprinter 2500 experienced unusually rapid brake, tire, and battery wear at low mileage. Front brakes required replacement at approximately 29,000 miles. Rear brakes were already worn low by approximately 37,000 miles. Rear tires required replacement by approximately 37,000 miles. ... Read more
ELECTRICAL SYSTEM
Apr 23, 2026
Incident date: Apr 23, 2026
2024 Mercedes-Benz Sprinter 2500 experienced unusually rapid brake, tire, and battery wear at low mileage. Front brakes required replacement at approximately 29,000 miles. Rear brakes were already worn low by approximately 37,000 miles. Rear tires required replacement by approximately 37,000 miles. ... Read more
ELECTRICAL SYSTEM
Mar 20, 2026
Incident date: Mar 17, 2026
Vehicle: 2024 Mercedes-Benz Sprinter VIN: [XXX] Mileage: 148,000 The vehicle is experiencing a serious safety-related defect where the starter motor remains engaged even after the engine is turned off. This results in the starter continuing to run and stay powered, which can cause severe mechanica... Read more
ENGINE
Mar 15, 2026
Incident date: Feb 16, 2026
Oil cooler blew and mixed oil in coolant reservoir. Possibly causes overheating and engine seizure. This has been confirmed with a certified GM service center. The service center inspected fixed it then within 5 miles had to be returned to the dealer because it happened again.
UNKNOWN OR OTHER
Mar 15, 2026
Incident date: Feb 16, 2026
Rear main seal leak and transaxle leak. I see there was a recall in the 2000s but my 2016 is having the same issues. Would this issue still fall under the newer vehicle recall since it i the same problem?
ENGINE
Mar 15, 2026
Incident date: Feb 16, 2026
Complaint Description I am filing this complaint with the National Highway Traffic Safety Administration regarding a safety issue with my new Mercedes Benz Sprinter 2500. I purchased this vehicle brand new from Mercedes Benz Manhattan. From the first day of ownership, I began experiencing multiple s... Read more
POWER TRAIN
Oct 18, 2025
Incident date: Oct 17, 2025
I am reporting a serious safety defect involving the transmission system of my Ford Fusion, specifically related to the valve body and torque converter. The malfunction of these components causes sudden, unpredictable surges or lunges in acceleration, even when the vehicle is being driven at steady ... Read more
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Oct 14, 2025
Incident date: Oct 12, 2025
The van has a cross wind assist mode. When it activates it aggressively activates only one front wheel brake so dramatically that the van dives down and swerves out of the lane into the adjacent lane. The front wheel happened to be on wet pavement and it was chattering from braking so hard and not g... Read more
POWER TRAIN
Oct 14, 2025
Incident date: Oct 12, 2025
The transmission failed on the highway making the car serging violently from high to low speeds and then to nothing
UNKNOWN OR OTHER
Jun 11, 2025
Incident date: Feb 26, 2025
Software issue with 12' display unit. The issues began occurring over the past several months. Sirius XM radio frequently searching for signal lasting for hours, and nothing else would play, not the radio nor the Pandora app with UCONNECT. The backup camera displayed on the screen when in D. Then, o... Read more
UNKNOWN OR OTHER
May 5, 2025
Incident date: Mar 29, 2025
Tesla refuses to clear this recall, despite the software having been rolled out via over-the-air updates years ago. I now have to sell my vehicle because I'm unable to import it to Canada.
ENGINE AND ENGINE COOLING
Jul 30, 2024
Incident date: Mar 30, 2024
The contact owns a 2018 Ford Fusion. The contact stated whenever cold starting the vehicle, the vehicle idled rough. The contact stated that the check engine warning light was illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that coolant had lea... Read more
VISIBILITY/WIPER
Jul 30, 2024
Incident date: Mar 30, 2024
I purchased 2021 4 months ago. Two weeks ago on a very hot day my driver side visor broke. I called Nessan holiness and told them the visor drops. It obstructs vision of driving. I called today and first was put on hold, then call was disconnected. I recalled back and informed Nessan about driver si... Read more
FUEL/PROPULSION SYSTEM
Mar 24, 2024
Incident date: Mar 18, 2024
Went to drive my truck to the store this morning and heard metal scraping against pavement. I immediately pulled over and looked under truck and noticed my fuel tank was hanging down and the front bracket came undone. Luckily was only a couple blocks from the house slowly drove back home so I could ... Read more
Technical Service Bulletins — 2024 MERCEDES-BENZ SPRINTER 2500
11 manufacturer communications from 8 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 060000 ENGINE AND ENGINE COOLING | 3 |
| 162300 STRUCTURE:BODY:DOOR | 2 |
| 110000 ELECTRICAL SYSTEM | 1 |
| 130000 VISIBILITY | 1 |
| 138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM | 1 |
| 080000 FUEL SYSTEM, DIESEL | 1 |
| 160000 STRUCTURE | 1 |
| 010000 STEERING | 1 |
LI46.35-N-076604
Jul 13, 2023
010000 STEERING
Various concerns in relation to electric power steering including Rattling/humming noise from electric power steering when steering fully turned (see video recordings 01 and 02).
LI49.20-N-075995
Mar 8, 2023
060000 ENGINE AND ENGINE COOLING
Complaint Vehicles with SCR Generation 4: SCR/AdBlueA? warning message cannot be reset. Information: All fault codes in AdBlueA? (SCR) control unit have been processed and rectified; however fault code P13DF00 remains active and stored i
LI49.20-N-075995
Mar 8, 2023
080000 FUEL SYSTEM, DIESEL
Complaint Vehicles with SCR Generation 4: SCR/AdBlueA? warning message cannot be reset. Information: All fault codes in AdBlueA? (SCR) control unit have been processed and rectified; however fault code P13DF00 remains active and stored i
LI72.10-N-075789
Mar 1, 2023
160000 STRUCTURE
Complaint Noise in front door from window regulator when driving. Cause Loosened nut of window lifter leads to screw connection at bottom of door breaking the mounting point in the door (see attached picture). Remedy Glue in repair pa
LI72.10-N-075789
Mar 1, 2023
162300 STRUCTURE:BODY:DOOR
Complaint Noise in front door from window regulator when driving. Cause Loosened nut of window lifter leads to screw connection at bottom of door breaking the mounting point in the door (see attached picture). Remedy Glue in repair pa
LI03.10-N-075843
Feb 13, 2023
060000 ENGINE AND ENGINE COOLING
Complaint Engine runs irregularly and it shakes. Indicator lamp lights up. Information: Fault codes for injectors and/or combustion misfires may be stored in the CDI control unit: a?? On engine 642 cylinder 6 is affected. a?? On engine
LI14.30-N-075882
Feb 3, 2023
060000 ENGINE AND ENGINE COOLING
Complaint Check engine warning light active. Fault code P300CA8 or P300CA9 "Hot film mass air flow sensor malfunction" is present in engine control unit. Cause a) In the case of fault P300CA8: a?? Due to incorrectly installed component
LI83.10-N-071291
Dec 11, 2022
130000 VISIBILITY
Complaint Various customer concerns of Climate Control system operating inadequately. Cause Stepper motor linkage in the heater case may cause a mechanical fault during actuation during unfavorable environmental conditions. NOTE: If th
LI83.10-N-071291
Dec 11, 2022
138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
Complaint Various customer concerns of Climate Control system operating inadequately. Cause Stepper motor linkage in the heater case may cause a mechanical fault during actuation during unfavorable environmental conditions. NOTE: If th
LI54.71-N-075673
Dec 10, 2022
110000 ELECTRICAL SYSTEM
Complaint Distronic and/or Active Brake Assist inoperative after driving for an extended period Cause Blindness detection of the radar sensor. When driving for extended periods in areas with few or no objects for the radar sensor to det
NCU-VS3TU72EST
Nov 17, 2022
162300 STRUCTURE:BODY:DOOR
(SC)Replace Front Door Check
NHTSA Safety Investigations — MERCEDES-BENZ SPRINTER 2500
Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.
PE20014
Opened: Sep 21, 2020 — Closed: Mar 30, 2021
Rear Wheel Speed Sensor Failure
The Office of Defects Investigation (ODI) analyzed complaint data provided by Daimler Vans USA, LLC (Daimler) as well as complaints submitted to ODI from consumers to identify incidents related to Rear Wheel Speed Sensors (RWSS) failures. ODI's analysis identified 6,710 incidents of RWSS failure (un... Read more
MERCEDES-BENZ SPRINTER 2500 — All Years Overview
Complete safety history for the MERCEDES-BENZ SPRINTER 2500 across all model years (2007–2025).
168
Total Recalls
640
Total Complaints
1
Investigations
33
Reported Crashes
12
Reported Fires
0
Reported Deaths
MERCEDES-BENZ SPRINTER 2500 — Year by Year
Compare recalls and complaints across model years. Click any year to see full details.
| Year | Recalls | Complaints | |
|---|---|---|---|
| 2025 | 1 | 4 | View |
| 2024 (current) | 4 | 15 | |
| 2023 | 7 | 26 | View |
| 2022 | 7 | 55 | View |
| 2021 | 18 | 79 | View |
| 2020 | 22 | 132 | View |
| 2019 | 42 | 94 | View |
| 2018 | 9 | 22 | View |
| 2017 | 7 | 15 | View |
| 2016 | 15 | 41 | View |
| 2015 | 14 | 29 | View |
| 2014 | 6 | 43 | View |
| 2013 | 3 | 34 | View |
| 2012 | 2 | 11 | View |
| 2011 | 4 | 17 | View |
| 2010 | 6 | 20 | View |
| 2009 | 0 | 2 | View |
| 2007 | 1 | 1 | View |