2024 MERCEDES-BENZ SPRINTER 2500
4 recalls, 17 complaints - 11 TSBs
25V725000 Oct 24, 2025
STRUCTURE:FRAME AND MEMBERS
Defect Description
Daimler Vans USA, LLC (DVUSA) is recalling certain 2023-2024 Mercedes-Benz Sprinter 2500 vehicles. The right longitudinal frame member may not be reinforced properly, decreasing the structural integrity of the third-row seats.
Consequence
Third-row seats with inadequate strength may fail to protect occupants, increasing the risk of injury in a crash.
Remedy
Dealers will inspect and repair the frame, as necessary, free of charge. Owner notification letters were mailed December 17, 2025. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3RASCHW. Vehicle Identification Numbers (VINs) involved in this recall ... Read more
25V609000 Sep 12, 2025
STRUCTURE:FRAME AND MEMBERS
Defect Description
Daimler Vans USA, LLC (DVUSA) is recalling certain 2024 Mercedes-Benz Sprinter 2500 and Sprinter 3500 vehicles. The longitudinal frame members may not be reinforced properly.
Consequence
Frame members with inadequate strength may reduce the vehicle's performance in a crash, increasing the risk of injury.
Remedy
Dealers will inspect and repair the frame, as necessary, free of charge. Owner notification letters were mailed December 18, 2025. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VVS3LAENGST. Vehicle Identification Numbers (VINs) involved in this recal... Read more
25V135000 Feb 28, 2025
PARKING BRAKE
Defect Description
Daimler Vans USA, LLC (DVUSA) is recalling certain 2024 Mercedes-Benz Sprinter vehicles. The parking brake cable bracket welds may fail and disengage the parking brake. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and ... Read more
Consequence
Parking brake failure can result in a vehicle rollaway, increasing the risk of a crash.
Remedy
Dealers will inspect and repair the parking brake cable bracket as necessary, free of charge. Owner notification letters were mailed April 30, 2025. Owners may contact DVUSA customer service at 877-762-8267. DVUSA's number for this recall is VS3HALHAN.
24V517000 Jul 9, 2024
SUSPENSION:REAR:SPRINGS:LEAF SPRING ASSEMBLY:U-BOLT, LEAF SPRING TO AXLE
Defect Description
Daimler Vans USA, LLC (DVUSA) is recalling certain 2023-2024 Mercedes-Benz Sprinter vehicles. The spring U-bolts for the rear axle may have reduced strength due to improper heat-treatment, which can cause the rear axle to shift out of position.
Consequence
An axle that moves out of position can cause a loss of vehicle control, increasing the risk of a crash.
Remedy
Dealers will replace the spring U-bolts, free of charge. Owner notification letters were mailed August 23, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3FEDERB.
Complaint Statistics
17 total complaints
3 fires 1 injuries
Top Reported Components
| Component | Complaints |
|---|---|
| ENGINE | 4 |
| UNKNOWN OR OTHER | 3 |
| SERVICE BRAKES | 1 |
| ELECTRICAL SYSTEM | 1 |
| STRUCTURE:BODY | 1 |
| TIRES | 1 |
| AIR BAGS | 1 |
| POWER TRAIN | 1 |
| EXTERIOR LIGHTING:HEADLIGHTS | 1 |
| SEAT BELTS | 1 |
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Jun 27, 2026
Incident date: Jun 27, 2026
After two very near accidents and other close calls my truck never warned or brakes. The dealer said no codes nothing they can do. I read after a safety recall was done the modules stop communicating and a hard reset and flash should be performed.
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Jun 17, 2026
Incident date: Jul 7, 2025
The contact owns a 2024 Mazda CX-90. The contact stated that while driving 70 MPH, the dynamic cruise control feature failed to function as intended. The contact stated that the vehicle slowed down and then independently accelerated. The contact depressed the brake pedal to stop the vehicle. The mes... Read more
SEAT BELTS
Apr 30, 2026
Incident date: Apr 29, 2026
I removed the drive side seat belt bolt in order to remove the pillar it is mounted to and found the bolt extremely hard to turn and ultimately somewhat stripped upon removal. The bolt remains defiant in re-installation procedure. The passenger side was removed without stripping but did attempt to... Read more
EXTERIOR LIGHTING:HEADLIGHTS
Apr 23, 2026
Incident date: Apr 23, 2026
The contact owns a 2015 Nissan Altima. The contact stated that while driving at various speeds, the headlights were very dim. Due to the failure, the high beam headlights were activated while driving in low light conditions. No warning light was illuminated. An independent mechanic was contacted. Th... Read more
ENGINE
Apr 23, 2026
Incident date: Apr 23, 2026
The vehicle began experiencing engine roughness during cold starts, with the engine running extremely rough for several seconds before stabilizing. This condition worsened over approximately one week. Shortly after, multiple warning lights illuminated simultaneously across the dashboard, including ... Read more
UNKNOWN OR OTHER
Mar 20, 2026
Incident date: Mar 17, 2026
BLUETOOTH CONNECTION WITH PHONE KEEPS DISCONNECTING WHILE I'M DRIVING AND/OR USING MY PHONE FOR CALLS/MAPS/GUIDANCE. DEALERSHIP TELLS ME THEY CANNOT DO ANYTHING ABOUT IT. USB CONNECTION HELPS, BUT STILL DROPS. SAFETY ISSUE, CAUSES MAJOR DISTRACTIONS.
AIR BAGS
Mar 15, 2026
Incident date: Feb 16, 2026
Airbag recall Recall Engine knock sensors bad
POWER TRAIN
Mar 15, 2026
Incident date: Feb 16, 2026
1 Vehicle fails to start x 6 , dealer unable to fix, falsely identified 2 documented DTCs P31C507 specifically indicates a "possible condition with your Vehicle Control Unit (VCU) / Low DC-DC Converter (LDC)" dealer stated as charger problem when this is often associated with thousands of ICCU probl... Read more
ENGINE
Mar 15, 2026
Incident date: Feb 16, 2026
Airbag recall Recall Engine knock sensors bad
TIRES
Oct 18, 2025
Incident date: Oct 17, 2025
Vehicle: 2022 Tesla Model S Tire: Goodyear ElectricDrive 2 255/45R19 104W XL Date of incident: October 15, 2025 Location: Chambers Rd., approximately 1.7 miles from Cosmopolitan Rd., Colorado Speed: Approximately 35 mph (speed limit 40 mph) Mileage on tire: Installed October 31, 2024 — approximate... Read more
ENGINE
Oct 14, 2025
Incident date: Oct 12, 2025
On 10/11/2025 while driving, the vehicle caught fire.
Fire
STRUCTURE:BODY
Oct 14, 2025
Incident date: Oct 12, 2025
On 10/11/2025 while driving, the vehicle caught fire.
Fire
ENGINE
Jun 11, 2025
Incident date: Feb 26, 2025
Butts County Fire and Emergency Services made a report about the car catching on fire. There was an electrical problem and/or the engine caught on fire. My son’s fingers got burned and he was taking to the emergency room. Further neurological damage done to all of his finger tips. No warning car j... Read more
Fire
1 injured
UNKNOWN OR OTHER
May 5, 2025
Incident date: Mar 29, 2025
Complaint to NHTSA – Honda HR-V Transmission Failure and Safety Risk I purchased a used 2018 Honda HR-V, and the day after purchase, I noticed unusual noises coming from the vehicle. I took it to a certified Honda dealer, where they updated the transmission software without my consent or prior no... Read more
UNKNOWN OR OTHER
Jul 30, 2024
Incident date: Mar 30, 2024
The car that I just bought has a problem with the axle and is causing the car to pull to the right.
ELECTRICAL SYSTEM
Jul 30, 2024
Incident date: Mar 30, 2024
I took delivery of my new Telluride on 9/27/2023. On 11/22/2023 I started getting a warning message on my dashboard that my battery was discharging due to external electrical devices. There was nothing on in the vehicle, nor was there anything plugged into the vehicle. This message would come up aft... Read more
SERVICE BRAKES
Mar 24, 2024
Incident date: Mar 18, 2024
The parking brake actuator has failed. A recall already exists for this exact component but only extends to manual transmission vehicles. The recall for manual transmission vehicles is # 18V626000; the latest version of the part in question is Subaru part #26002AJ01E. The recall refers to a manuf... Read more
Technical Service Bulletins, 2024 MERCEDES-BENZ SPRINTER 2500
11 manufacturer communications from 8 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 060000 ENGINE AND ENGINE COOLING | 3 |
| 162300 STRUCTURE:BODY:DOOR | 2 |
| 110000 ELECTRICAL SYSTEM | 1 |
| 130000 VISIBILITY | 1 |
| 138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM | 1 |
| 080000 FUEL SYSTEM, DIESEL | 1 |
| 160000 STRUCTURE | 1 |
| 010000 STEERING | 1 |
LI46.35-N-076604
Jul 13, 2023
010000 STEERING
Various concerns in relation to electric power steering including Rattling/humming noise from electric power steering when steering fully turned (see video recordings 01 and 02).
LI49.20-N-075995
Mar 8, 2023
060000 ENGINE AND ENGINE COOLING
Complaint Vehicles with SCR Generation 4: SCR/AdBlueA? warning message cannot be reset. Information: All fault codes in AdBlueA? (SCR) control unit have been processed and rectified; however fault code P13DF00 remains active and stored i
LI49.20-N-075995
Mar 8, 2023
080000 FUEL SYSTEM, DIESEL
Complaint Vehicles with SCR Generation 4: SCR/AdBlueA? warning message cannot be reset. Information: All fault codes in AdBlueA? (SCR) control unit have been processed and rectified; however fault code P13DF00 remains active and stored i
LI72.10-N-075789
Mar 1, 2023
160000 STRUCTURE
Complaint Noise in front door from window regulator when driving. Cause Loosened nut of window lifter leads to screw connection at bottom of door breaking the mounting point in the door (see attached picture). Remedy Glue in repair pa
LI72.10-N-075789
Mar 1, 2023
162300 STRUCTURE:BODY:DOOR
Complaint Noise in front door from window regulator when driving. Cause Loosened nut of window lifter leads to screw connection at bottom of door breaking the mounting point in the door (see attached picture). Remedy Glue in repair pa
LI03.10-N-075843
Feb 13, 2023
060000 ENGINE AND ENGINE COOLING
Complaint Engine runs irregularly and it shakes. Indicator lamp lights up. Information: Fault codes for injectors and/or combustion misfires may be stored in the CDI control unit: a?? On engine 642 cylinder 6 is affected. a?? On engine
LI14.30-N-075882
Feb 3, 2023
060000 ENGINE AND ENGINE COOLING
Complaint Check engine warning light active. Fault code P300CA8 or P300CA9 "Hot film mass air flow sensor malfunction" is present in engine control unit. Cause a) In the case of fault P300CA8: a?? Due to incorrectly installed component
LI83.10-N-071291
Dec 11, 2022
130000 VISIBILITY
Complaint Various customer concerns of Climate Control system operating inadequately. Cause Stepper motor linkage in the heater case may cause a mechanical fault during actuation during unfavorable environmental conditions. NOTE: If th
LI83.10-N-071291
Dec 11, 2022
138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
Complaint Various customer concerns of Climate Control system operating inadequately. Cause Stepper motor linkage in the heater case may cause a mechanical fault during actuation during unfavorable environmental conditions. NOTE: If th
LI54.71-N-075673
Dec 10, 2022
110000 ELECTRICAL SYSTEM
Complaint Distronic and/or Active Brake Assist inoperative after driving for an extended period Cause Blindness detection of the radar sensor. When driving for extended periods in areas with few or no objects for the radar sensor to det
NCU-VS3TU72EST
Nov 17, 2022
162300 STRUCTURE:BODY:DOOR
(SC)Replace Front Door Check
NHTSA Safety Investigations, MERCEDES-BENZ SPRINTER 2500
Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.
PE20014
Opened: Sep 21, 2020 , Closed: Mar 30, 2021
Rear Wheel Speed Sensor Failure
The Office of Defects Investigation (ODI) analyzed complaint data provided by Daimler Vans USA, LLC (Daimler) as well as complaints submitted to ODI from consumers to identify incidents related to Rear Wheel Speed Sensors (RWSS) failures. ODI's analysis identified 6,710 incidents of RWSS failure (un... Read more
MERCEDES-BENZ SPRINTER 2500 - All Years Overview
Complete safety history for the MERCEDES-BENZ SPRINTER 2500 across all model years (2007, 2025).
168
Total Recalls
665
Total Complaints
1
Investigations
39
Reported Crashes
20
Reported Fires
0
Reported Deaths
MERCEDES-BENZ SPRINTER 2500 - Year by Year
Compare recalls and complaints across model years. Click any year to see full details.
| Year | Recalls | Complaints | |
|---|---|---|---|
| 2025 | 1 | 4 | View |
| 2024 (current) | 4 | 17 | |
| 2023 | 7 | 27 | View |
| 2022 | 7 | 65 | View |
| 2021 | 18 | 82 | View |
| 2020 | 22 | 136 | View |
| 2019 | 42 | 95 | View |
| 2018 | 9 | 24 | View |
| 2017 | 7 | 15 | View |
| 2016 | 15 | 43 | View |
| 2015 | 14 | 29 | View |
| 2014 | 6 | 43 | View |
| 2013 | 3 | 34 | View |
| 2012 | 2 | 11 | View |
| 2011 | 4 | 17 | View |
| 2010 | 6 | 20 | View |
| 2009 | 0 | 2 | View |
| 2007 | 1 | 1 | View |