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NHTSA Campaign 23V204000

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

Issued by Daimler Vans USA, LLC · Reported Mar 24, 2023 · 6,857 vehicles affected

What's wrong

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2022 Mercedes-Benz Sprinter and 2019-2021 Freightliner Sprinter vehicles. The instrument cluster may fail to display any information when the vehicle is started.

Consequence

A blank instrument panel will not show critical information, such as vehicle speed, fuel gauge, warning messages, and warning lights, increasing the risk of a crash.

Remedy

Dealers will update the instrument cluster software on the affected vehicles, free of charge. Owner notification letters were mailed May 5, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3KOMBAUS.

Vehicles affected by this recall

Make Model Year Units
FREIGHTLINER SPRINTER 1500 2019 6,857
FREIGHTLINER SPRINTER 1500 2020 6,857
FREIGHTLINER SPRINTER 1500 2021 6,857
FREIGHTLINER SPRINTER 2500 2019 6,857
FREIGHTLINER SPRINTER 2500 2020 6,857
FREIGHTLINER SPRINTER 2500 2021 6,857
FREIGHTLINER SPRINTER 3500 2019 6,857
FREIGHTLINER SPRINTER 3500 2020 6,857
FREIGHTLINER SPRINTER 3500 2021 6,857
FREIGHTLINER SPRINTER 4500 2019 6,857
FREIGHTLINER SPRINTER 4500 2020 6,857
FREIGHTLINER SPRINTER 4500 2021 6,857
MERCEDES-BENZ SPRINTER 1500 2019 6,857
MERCEDES-BENZ SPRINTER 1500 2020 6,857
MERCEDES-BENZ SPRINTER 1500 2021 6,857
MERCEDES-BENZ SPRINTER 1500 2022 6,857
MERCEDES-BENZ SPRINTER 2500 2019 6,857
MERCEDES-BENZ SPRINTER 2500 2020 6,857
MERCEDES-BENZ SPRINTER 2500 2021 6,857
MERCEDES-BENZ SPRINTER 2500 2022 6,857
MERCEDES-BENZ SPRINTER 3500 2019 6,857
MERCEDES-BENZ SPRINTER 3500 2020 6,857
MERCEDES-BENZ SPRINTER 3500 2021 6,857
MERCEDES-BENZ SPRINTER 3500 2022 6,857
MERCEDES-BENZ SPRINTER 4500 2019 6,857
MERCEDES-BENZ SPRINTER 4500 2020 6,857
MERCEDES-BENZ SPRINTER 4500 2021 6,857
MERCEDES-BENZ SPRINTER 4500 2022 6,857

Source: NHTSA Campaign 23V204000 on nhtsa.gov. To check the current repair status for a specific vehicle, use our free VIN decoder.