2015 MERCEDES-BENZ SPRINTER 2500
14 recalls — 29 complaints — 145 TSBs
20V663000 Oct 28, 2020
STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS
Defect Description
Daimler Vans USA, LLC (DVUSA) is recalling certain 2015-2020 Mercedes Benz Sprinter and Freightliner Sprinter vehicles. The hydraulic power steering return line hoses may detach at their connection points under certain operating conditions, causing hydraulic fluid to leak.
Consequence
The sudden loss of power steering assist and hydraulic steering fluid leaking onto the roadway may increase the risk of a crash.
Remedy
DVUSA will notify owners, and dealers will check the return line connections of the power steering system, correcting it as needed, free of charge. The recall began December 23, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this campaign is NV3LETULPE.
19V238000 Mar 26, 2019
SEATS
Defect Description
Vantage Mobility International, LLC (Vantage) is recalling certain 2015-2018 Ford Transit Van, Mercedes-Benz Sprinter, and 2007 Ford F-250-based shuttle vehicles equipped with Freedman GO-3S foldaway seats. When the back seat cushion is rotated from the stowed position to the upright position, the ... Read more
Consequence
In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.
Remedy
Vantage has notified owners, instructing them to contact Freedman for a repair kit, free of charge. The recall began March 25, 2019. Owners may contact Freedman customer service at 1-800-443-4540.
19V004000 Jan 8, 2019
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Defect Description
Daimler Vans USA, LLC (DVUSA) is recalling certain 2014-2017 Freightliner Sprinter 2500 and 3500 and Mercedes-Benz Sprinter 2500 and 3500 vehicles. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or rep... Read more
Consequence
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy
DVUSA will notify owners, and dealers will replace the front passenger air bag module, free of charge. The recall began March 15, 2019. Owners may contact DVUSA customer service at 1-877-762-8267.
19V003000 Jan 8, 2019
AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
Defect Description
Daimler Vans USA, LLC (DVUSA) is recalling certain 2015-2017 Freightliner Sprinter 2500 and 3500 and Mercedes-Benz Sprinter 2500 and 3500 vehicles. These vehicles are equipped with certain air bag inflators assembled as part of the driver frontal air bag modules used as original equipment or replac... Read more
Consequence
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy
DVUSA will notify owners, and dealers will replace the front driver air bag module, free of charge. The recall is began March 15, 2019. Owners may contact DVUSA customer service at 1-877-762-8267.
17V786000 Dec 8, 2017
EQUIPMENT
Defect Description
Midwest Automotive Designs, LLC (Midwest) is recalling certain Custom Vans and Camper Van recreational vehicles built on 2014-2017 Mercedes Benz Sprinter chassis and 2016-2017 RAM Promaster chassis. These vehicles are equipped with Kidde Plastic-Handle or Push Button 'Pindicator' fire extinguishers... Read more
Consequence
In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Remedy
Midwest will notify owners, and dealers will replace the fire extinguisher with a different brand, free of charge. The recall began on December 11, 2017. Owners may contact Kidde customer service for their replacement extinguisher at 1-855-262-3540, or online at www.kidde.com and click on "Product... Read more
17V093000 Feb 10, 2017
AIR BAGS
Defect Description
Daimler Vans USA, LLC (DVUSA) is recalling certain 2013-2016 Mercedes-Benz Sprinter 2500 and 3500 and Freightliner Sprinter 2500 and 3500 vans. These vehicles were manufactured without a reinforcement plate and protective bracket on the air bag control unit. As a result, the air bag control unit m... Read more
Consequence
If additional air bags do not deploy as intended, the occupants are at an increased risk of injury.
Remedy
DVUSA will notify owners, and dealers will install a reinforcement plate and protective bracket around the air bag control unit, free of charge. The recall began on May 26, 2017. Owners may contact DVUSA customer service at 1-877-762-8267.
17V092000 Feb 10, 2017
FUEL SYSTEM, DIESEL
Defect Description
Daimler Vans USA, LLC (DVUSA) is recalling certain 2015 Mercedes-Benz Sprinter 2500 and 3500 vehicles. These vehicles were manufactured without a protective plate on the front of the gas tank and a foam ring at the filler neck. As such, these vehicles may not comply with the requirements of Feder... Read more
Consequence
Without the protective plate and the foam ring installed, impacts may damage the tank resulting in a fuel leak that can increase the risk of a fire.
Remedy
DVUSA will notify owners, and dealers will replace the fuel tank, free of charge. The recall began on June 6, 2017. Owners may contact DVUSA customer service at 1-877-762-8267.
17V094000 Feb 10, 2017
POWER TRAIN:DRIVELINE:DRIVESHAFT
Defect Description
Daimler Vans USA, LLC (DVUSA) is recalling certain 2015 Mercedes-Benz Sprinter 2500 and 3500 vehicles. The affected vehicles were manufactured without a driveshaft catch strap, allowing a loose driveshaft to strike the fuel tank. As such, these vehicles fail to comply with Federal Motor Vehicle Sa... Read more
Consequence
A loose driveshaft may strike and puncture the gas tank, resulting in a fuel leak, increasing the risk of a fire.
Remedy
DVUSA will notify owners, and dealers will install a driveshaft catch strap, free of charge. The recall began on April 27, 2017. Owners may contact DVUSA customer service at 1-877-762-8267.
16V351000 May 24, 2016
STRUCTURE:BODY:ROOF AND PILLARS
Defect Description
Daimler Vans USA, LLC (DVUSA) is recalling certain model year 2015-2016 Mercedes-Benz Sprinter 2500 and 3500 vehicles manufactured May 31, 2015, to April 30, 2016, and 2015-2016 Freightliner Sprinter 2500 and 3500 vehicles manufactured May 1, 2015, to April 30, 2016. The affected vehicles are confi... Read more
Consequence
If the required crash pads are missing, it can increase the risk of injury to a front passenger seat occupant if they are unbelted.
Remedy
DVUSA will notify owners, and dealers will install the required crash-pads, free of charge. The recall began on August 11, 2016. Owners may contact DVUSA customer service at 1-877-762-8267.
16V261000 Apr 29, 2016
STRUCTURE:BODY
Defect Description
Daimler Vans USA, LLC (DVUSA) is recalling certain model year 2015-2016 Mercedes Benz and Freightliner Sprinter 2500 and 3500 vehicles manufactured April 1, 2015, to October 31, 2015. The affected vehicles may have had multiple layers of paint applied, and as a result, in a crash, the windows may s... Read more
Consequence
If the windows separate from the vehicle in a crash, the occupants are at a greater risk of injury.
Remedy
DVUSA will notify owners, and dealers will remove the windows and inspect the paintwork, repainting the vehicles as necessary, free of charge. This recall began August 4, 2016. Owners may contact DVUSA customer service at 1-770-705-2070.
16V093000 Feb 18, 2016
EQUIPMENT:OTHER:LABELS
Defect Description
Daimler Vans USA, LLC (DVUSA) is recalling certain model year 2015-2016 Mercedes-Benz and Freightliner Sprinter 2500 and 3500 vans manufactured April 29, 2015, to December 15, 2015. The affected vehicles have a tire pressure label that incorrectly states a higher maximum load capacity than the vehi... Read more
Consequence
The vehicle may be overloaded if loaded to the incorrect weight shown on the label, possibly resulting in axle or tire failure, increasing the risk of a crash.
Remedy
DVUSA will notify owners, and Mercedes-Benz and Freightliner dealers will replace the incorrect tire pressure label, free of charge. The recall began March 2016. Owners may contact DVUSA customer service at 1-877-762-8267.
15V261000 May 5, 2015
ENGINE AND ENGINE COOLING:ENGINE:DIESEL
Defect Description
Mercedes-Benz USA, LLC - DBA Sprinter (Mercedes) is recalling certain model year 2015 Sprinter 2500 and Sprinter 3500 vehicles manufactured February 28, 2014, to January 22, 2015. In the affected vehicles, oil may leak from around the chain tensioner gasket area.
Consequence
Leaking oil may drip onto a hot engine surface, increasing the risk of a fire. Additionally, the leaking oil may be a road hazard for other vehicles, increasing the risk of a crash.
Remedy
Mercedes will notify owners, and dealers will replace the chain tensioner gasket, free of charge. The recall began May 18, 2015. Owners may contact Mercedes customer service at 1-877-762-8267. Note: This recall is an expansion of 14V-764.
15V082000 Feb 10, 2015
STRUCTURE:BODY:DOOR
Defect Description
Mercedes-Benz USA, LLC - DBA Sprinter (Sprinter) is recalling certain model year 2015 Sprinter 2500 and 3500 vehicles manufactured July 1, 2014, to October 14, 2014. In the affected vehicles, the abutting wedge, a component attached to the door jamb to make opening the door easier after a severe fr... Read more
Consequence
If a vehicle that has an incorrectly installed abutting wedge is involved in a severe frontal accident, a greater force may be necessary to open the doors, increasing the risk of injury.
Remedy
Sprinter will notify owners, and dealers will check the installation of the abutting wedge, correcting it as necessary, free of charge. The recall began in March 2015. Owners may contact Sprinter customer service at 1-877-762-8267.
14V764000 Dec 1, 2014
ENGINE AND ENGINE COOLING:ENGINE:DIESEL
Defect Description
Mercedes-Benz USA, LLC - DBA Sprinter (Mercedes) is recalling certain model year 2014-2015 Sprinter 2500, and Sprinter 3500 vehicles manufactured February 28, 2014, to November 21, 2014. In the affected vehicles, oil may leak from around the chain tensioner gasket area.
Consequence
Leaking oil may drip onto a hot engine surface, increasing the risk of a fire. Additionally, the leaking oil may be a road hazard for other vehicles, increasing the risk of a crash.
Remedy
Mercedes will notify owners, and dealers will replace the chain tensioner gasket, free of charge. The recall began on December 19, 2014. Owners may contact Mercedes customer service at 1-877-762-8267. Mercedes' number for this recall is 2014120003.
Complaint Statistics
29 total complaints
1 fires 1 injuries
Top Reported Components
| Component | Complaints |
|---|---|
| AIR BAGS | 4 |
| UNKNOWN OR OTHER | 4 |
| ENGINE | 3 |
| STEERING | 3 |
| ELECTRICAL SYSTEM | 2 |
| VEHICLE SPEED CONTROL | 2 |
| SUSPENSION | 1 |
| FUEL/PROPULSION SYSTEM | 1 |
| TIRES | 1 |
| STRUCTURE:BODY | 1 |
TIRES:SIDEWALL
Oct 7, 2025
Incident date: Oct 4, 2025
On 10/7/25, the passenger side front tire malfunctioned - I currently have the tire. On 9/7/25, the drivers side rear tire malfunctioned - I no longer have that tire but I have included the receipt for the new tire I had to purchase. On 9/7/25, I was driving alone on the Florida Turnpike at night ... Read more
UNKNOWN OR OTHER
Oct 7, 2025
Incident date: Oct 4, 2025
The 2 silver speaker covers (located on each corner) and griddle panel (located behind the steering wheel) on the dashboard. When driving against the sun, The reflections of the covers and panel glare against the windshield and causing the visibilty of driving. Everything should be a clear view on t... Read more
ELECTRICAL SYSTEM
Jul 7, 2025
Incident date: Jul 3, 2025
Both Horn units need to be replaced . It's been confirmed by Safford Brown Kia in Manassas ,Virginia. The dealership did not have the parts and I have to wait 3 to 4 days for the parts to come in. In the meantime I have been driving the vehicle without an active horn because I was not given a loan... Read more
ENGINE
May 23, 2025
Incident date: Apr 19, 2025
This vehicle has a oil consumption problem that causes engine damage and Kia will not take responsibility for especially after the car being maintained. On top of it even with substantial evidence that this was a manufacturing defect that Kia is refusing to take accountability for and completely dis... Read more
Fire
1 injured
AIR BAGS
May 23, 2025
Incident date: Apr 19, 2025
The passenger side airbag system has been recalled for 2 years with no remedy available. The passenger side may not deploy in an accident due to improper calculation of weight, according to the recall. To date, Lexus still does not have a remedy for this possible serious recall.
UNKNOWN OR OTHER
Apr 3, 2025
Incident date: Mar 28, 2025
The vehicle is a 2025 BMW X7 M60i purchased in New Mexico on [XXX]. The car's emergency call system and navigation became disabled on [XXX] after taking the vehicle to a car wash. Subsequently the car was brought to the BMW dealer for repairs; however, the problem recurred after several days, dashbo... Read more
ENGINE AND ENGINE COOLING
Jan 28, 2025
Incident date: Jan 22, 2025
The contact owns a 2020 BMW X5. The contact stated that the vehicle failed to start. The message "System Overheating - Restarting Engine Possible After Cooling" was displayed. The contact called AAA, who attempted to start the vehicle and shift to neutral(N), but the vehicle failed to respond as nee... Read more
POWER TRAIN:AUTOMATIC TRANSMISSION
Jan 7, 2025
Incident date: Jan 7, 2025
The contact owns a 2020 Chevrolet Blazer. The contact stated that upon reaching the destination and shifting the vehicle into park, a warning message displayed reading "Please shift to Park." After, the contact observed that he was unable to switch the vehicle off. No warning lights were illuminated... Read more
ENGINE
Feb 9, 2024
Incident date: Feb 9, 2024
My car has 15 recalls. I was only notified of 2. According to one of the letters I received It states that repairs were done but not completed and that is a lie. I have never had any recall work done, mainly because the first letter said they didn't have parts. I was only made aware of the lat... Read more
STEERING
Oct 24, 2023
Incident date: Sep 30, 2023
Power steering does not work . Red steering wheel symbol on dash board. scan for codes has code c212a-84 sytem voltage .Code c2217-00 Ekectric poer steering module internal shorted. Code 2128-00 ecu -reset recovery occured. There are no electric power steering rack and pinion unit available p... Read more
UNKNOWN OR OTHER
Oct 24, 2023
Incident date: Sep 30, 2023
I am reporting a problem with the 2016 Honda Pilot audio system. It sounds identical to the reported problems that have lead to a recall for the 2018-2022 models. The system works fine initially, but anywhere from 10 min - 1 hour into driving the system becomes staticky. The static noise starts o... Read more
WHEELS
Oct 24, 2023
Incident date: Sep 30, 2023
Two separate incidents where wheel speed sensors failed. One in June 2022; one in September 2023. This disables antilock braking (ABS), electronic stability control (ESC), forward collision warning (FCW), brake force distribution and cruise control. Almost all safety features are disabled. Previ... Read more
SERVICE BRAKES, AIR:ANTILOCK:ABS WARNING LIGHT
Mar 29, 2023
Incident date: Feb 28, 2023
The contact owns a 2017 Ram 2500. The contact stated that the ABS and traction control warning lights were intermittently illuminated on the instrument panel. The vehicle was taken to dealer where he was informed that the part to repair the vehicle was on back order. The manufacturer was not notifie... Read more
SERVICE BRAKES
Aug 26, 2021
Incident date: Aug 24, 2021
The contact owns a 2015 Mercedes-Benz Sprinter 2500. The contact stated while driving at various speeds, the vehicle jerked and lost motive power. The contact stated that the ABS and EMS warning lights were illuminated. The vehicle was diagnosed and repaired but continued to experience a failure. Th... Read more
STEERING
Nov 25, 2020
Incident date: Oct 6, 2020
I NOTICED A RECALL FOR THE MB SPRINTER 2500 - YEAR 2015-2020 WITH A LEAKING POWER STEERING CLAMP/HOSE.(20V-663) MY VAN IS NOT INCLUDED IN THIS RECALL DESPITE BEING A 2015 MB SPRINTER 2500. I HAD THIS PART REPLACED ON MY VAN TWO WEEKS AGO. PLEASE DIG DEEPER INTO THE VANS AS THERE ARE OTHER VINS THAT... Read more
VEHICLE SPEED CONTROL
Oct 3, 2020
Incident date: Oct 15, 2018
ON 10/15/2018 WHILE DRIVING THE VEHICLE I BEGAN EXPERIENCING FLUCTUATIONS IN SPEED, WHAT FELT TO BE AT TIMES A SLIPPING TRANSMISSION, DIFFICULTY BREAKING, AND INEXPLICABLE WARNINGS ON MY DASH MESSAGE BOARD, AND A FEELING OF A LOSS OF CONTROL OF THE VEHICLE. I HAD THE VEHICLE TOWED FROM TUNICA, MS.... Read more
PARKING BRAKE
Sep 5, 2019
Incident date: Sep 3, 2019
TL* THE CONTACT OWNS A 2015 MERCEDES-BENZ SPRINTER 2500. WHILE PARKING ON A HILL WITH THE EMERGENCY BRAKE APPLIED, THE BRAKE FAILED AND THE VEHICLE STRUCK A CURB IN REVERSE. THERE WERE NO WARNING INDICATORS ILLUMINATED. AT A LATER DATE, WHILE DRIVING 35 MPH, THE CONTACT HEARD AN ABNORMAL NOISE AND T... Read more
AIR BAGS
Jul 25, 2019
Incident date: Jan 9, 2019
TAKATA RECALL: RECEIVED NOTICE APPROXIMATELY 6 MONTHS AGO. SAN FRANCISCO DEALER STILL DOES NOT HAVE THE PARTS TO CORRECT PROBLEM. I DON'T KNOW IF IT IS SAFE TO DRIVE THE VEHICLE AND NO ONE CAN OR IS WILLING TO GIVE ME THAT ASSURANCE. SHOULD I NOT DRIVE IT?
UNKNOWN OR OTHER
Jun 29, 2019
Incident date: Jun 6, 2019
MY AIR CONDITIONING SYSTEM WENT OUT AT 90K IT'S A VERY COMMON PROBLEM FOR THIS VEHICLE ACCORDING TO MY MECHANIC. THE AC COMPRESSOR STOPPED WORKING CAUSING A $3000 BILL THEN TO MAKE MATTERS WORSE THE NEW ONE BROKE DOWN 1Y LATER THEN THEN 2ND ONE BROKE AFTER JUST 3 MONTHS OF BEING ISOLATED. NOW THE ... Read more
AIR BAGS
Apr 29, 2019
Incident date: Apr 1, 2019
TL* TAKATA RECALL. THE CONTACT OWNS A 2015 MERCEDES-BENZ SPRINTER 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 19V004000 (AIR BAGS) AND 16V077000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF OM... Read more
STRUCTURE:BODY
Apr 7, 2019
Incident date: Mar 1, 2019
THE VEHICLE HAD A LEAK THROUGH THE ROOF MOUNTED REAR A/C UNIT. THIS LEAK ALLOWS WATER INTO AN AREA WITH ELECTRICAL CONNECTIONS AND ONTO PASSENGER'S. ONLY THROUGH A GOODWILL REPAIR WAS THIS REPAIR COMPLETED BECAUSE MY FACTORY WARRANTY IS EXPIRED AND MY EXTENDED WARRANTY WON'T COVER SUCH A REPAIR.
AIR BAGS
Oct 23, 2017
Incident date: Feb 11, 2017
DEALERSHIP STATED THEY DID NOT HAVE THE PARTS TO COMPLETE THE RECALL WHEN TAKEN IN BACK IN FEBRUARY 2017. WHICH WAS NOT NOTED ON THE INVOICE.
TIRES
Oct 2, 2017
Incident date: Jun 15, 2017
I HAVE A MB 2015 SPRINTER PASSENGER VAN WITH 14,345 MILES. THE VEHICLE HAS KUMHO ROAD VENTURE ATP/M 245/75R16 TIRES. ON A FAMILY TRIP THIS SUMMER THE RIGHT REAR TIRE STARTED TO CAUSE A JUMPING VIBRATION. IT WAS CAUSED BY TIRE BELT SEPARATION. THIS ISSUE PLACED MY WIFE AND MY TWO 9 YEAR OLD CHILDREN ... Read more
FUEL/PROPULSION SYSTEM
Apr 5, 2017
Incident date: Mar 28, 2017
TL* THE CONTACT OWNS A 2015 MERCEDES-BENZ SPRINTER 2500. WHILE THE VEHICLE WAS AT THE DEALER FOR INSPECTION, IT WAS DISCOVERED THAT THE DIESEL PARTICULAR FILTER WAS FRACTURED. THE CHASSIS CONNECTING BRACKET FAILED AND FRACTURED THE DIESEL PARTICULAR FILTER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACT... Read more
VEHICLE SPEED CONTROL
Sep 19, 2016
Incident date: Dec 23, 2015
THE 2015 MERCEDES-BENZ SPRINTER CRUISE CONTROL SHOWS NO ICON WHEN ACTIVATED. THE CRUISE CONTROL, LEVER IS LOCATED CLOSE TO THE TURN SINGLE SWITCH AND HAS A SIMILAR DESIGN. MAKING IT EASY TO ACTIVATE BY MISTAKE. THE DESIGN I BELIEVE IS NOT A THE PROBLEM. BENZ HAS USED THIS LAYOUT FOR YEARS ON ALL V... Read more
ELECTRICAL SYSTEM
Jul 16, 2015
Incident date: Jul 9, 2015
ON THURSDAY JULY 9TH AFTER 9:00 PM, I WAS DRIVING UP ROUTE 8 IN VIRGINIA FROM NORTH CAROLINA AND MY POWER STEERING WENT OUT. MY VAN HAS SUFFERED FROM SUBSTANTIAL NOISE AND VIBRATION BETWEEN 1600 AND 2000 RPM ON SLIGHT GRADES SINCE THE DAY AFTER I PURCHASED IT. WITH JUST SHY OF 20,000 MILES ON THE VA... Read more
SUSPENSION
Jul 16, 2015
Incident date: Jul 9, 2015
ON THURSDAY JULY 9TH AFTER 9:00 PM, I WAS DRIVING UP ROUTE 8 IN VIRGINIA FROM NORTH CAROLINA AND MY POWER STEERING WENT OUT. MY VAN HAS SUFFERED FROM SUBSTANTIAL NOISE AND VIBRATION BETWEEN 1600 AND 2000 RPM ON SLIGHT GRADES SINCE THE DAY AFTER I PURCHASED IT. WITH JUST SHY OF 20,000 MILES ON THE VA... Read more
STEERING
Jul 16, 2015
Incident date: Jul 9, 2015
ON THURSDAY JULY 9TH AFTER 9:00 PM, I WAS DRIVING UP ROUTE 8 IN VIRGINIA FROM NORTH CAROLINA AND MY POWER STEERING WENT OUT. MY VAN HAS SUFFERED FROM SUBSTANTIAL NOISE AND VIBRATION BETWEEN 1600 AND 2000 RPM ON SLIGHT GRADES SINCE THE DAY AFTER I PURCHASED IT. WITH JUST SHY OF 20,000 MILES ON THE VA... Read more
ENGINE
Feb 20, 2015
Incident date: Feb 16, 2015
TL* THE CONTACT OWNS A 2015 MERCEDES BENZ SPRINTER 2500. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V764000 (ENGINE AND ENGINE COOLING). THE DEALER STATED THAT THEY WERE NOT EQUIPPED WITH THE TOOLS TO PERFORM THE RECALL REPAIRS. A SECOND AUTHORIZED DEALER WAS CONTAC... Read more
NHTSA Safety Ratings — 2015 MERCEDES-BENZ SPRINTER 2500
2015 Mercedes-Benz Sprinter 2500 VAN RWD
| Category | Rating |
|---|---|
| Rollover Risk | 0.0% |
Safety Technology
| Feature | Status |
|---|---|
| Electronic Stability Control | Standard |
| Forward Collision Warning | No |
| Lane Departure Warning | No |
Source: NHTSA 5-Star Safety Ratings Program. Ratings are based on crash tests conducted by the National Highway Traffic Safety Administration.
Technical Service Bulletins — 2015 MERCEDES-BENZ SPRINTER 2500
145 manufacturer communications from 88 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 350000 EQUIPMENT | 41 |
| 063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL | 14 |
| 060000 ENGINE AND ENGINE COOLING | 14 |
| 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL | 13 |
| 356000 EQUIPMENT ADAPTIVE/MOBILITY | 7 |
| 110000 ELECTRICAL SYSTEM | 7 |
| 080000 FUEL SYSTEM, DIESEL | 6 |
| 060000 ENGINE (PWS) | 4 |
LI07.10-N-075862
Feb 23, 2023
080000 FUEL SYSTEM, DIESEL
Complaint MIL illuminated. Fault codes for 'position sensor of crankshaft' in combination with fault codes for 'Output stage fuel injectors' are set in the CDI control unit.
LI03.10-N-075843
Feb 13, 2023
060000 ENGINE AND ENGINE COOLING
Complaint Engine runs irregularly and it shakes. Indicator lamp lights up. Information: Fault codes for injectors and/or combustion misfires may be stored in the CDI control unit: a?? On engine 642 cylinder 6 is affected. a?? On engine
LI00.19-N-075749
Jan 13, 2023
110000 ELECTRICAL SYSTEM
Complaint Various issues including control unit programming procedure will not complete successfully/no newer software found, communication faults, or sporadic malfunction of systems. Cause Aftermarket CAN device could be installed into
2022120013-1
Jan 1, 2023
063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
Emissions.
LI07.16-N-075574
Dec 2, 2022
060000 ENGINE AND ENGINE COOLING
Problem: Vehicle fails smog test Cause In the event the Engine Control Module (CDI) detects a fault with the Water Pump Short Circuit to Battery diagnostic, Fault Code P260312 and/or P260315 may set and prevent the readiness monitor
LI07.16-N-075574
Dec 2, 2022
110000 ELECTRICAL SYSTEM
Problem: Vehicle fails smog test Cause In the event the Engine Control Module (CDI) detects a fault with the Water Pump Short Circuit to Battery diagnostic, Fault Code P260312 and/or P260315 may set and prevent the readiness monitor
2022110005
Nov 23, 2022
060000 ENGINE AND ENGINE COOLING
Software Update - Water Pump Diagnostics
LI07.16-N-075574
Nov 21, 2022
060000 ENGINE AND ENGINE COOLING
SMOG Test will not complete successfully. NOTE: Customers may come to dealership as instructed by ISP (Independent Service Provider) based on instructions from a TSB (Technical Service Bulletin). Access to the TSBs can be found via https:
LI07.16-N-075574
Nov 21, 2022
080000 FUEL SYSTEM, DIESEL
SMOG Test will not complete successfully. NOTE: Customers may come to dealership as instructed by ISP (Independent Service Provider) based on instructions from a TSB (Technical Service Bulletin). Access to the TSBs can be found via https:
2020060002
Aug 8, 2022
063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
2020060002
2020060003
Aug 8, 2022
063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
2020060003
2020060004
Aug 8, 2022
063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
2020060004
2020060001
Aug 8, 2022
063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
2020060001
2020040004
Aug 8, 2022
060000 ENGINE AND ENGINE COOLING
2020040004
2020040003
Aug 8, 2022
060000 ENGINE AND ENGINE COOLING
2020040003
2020060002
Aug 8, 2022
063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
2020060002
2020060003
Aug 8, 2022
063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
2020060003
2020060004
Aug 8, 2022
063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
2020060004
2020060001
Aug 8, 2022
063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
2020060001
2020040004
Aug 8, 2022
060000 ENGINE AND ENGINE COOLING
2020040004
2020040003
Aug 8, 2022
063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
2020040003
LI49.20-N-074942
Jun 13, 2022
060000 ENGINE AND ENGINE COOLING
Complaint After installing new NOx sensors during the Approved Emission Modification (AEM), the Exhaust Aftertreatment Customer Service Measure in XENTRY/DAS displays incorrect NOx sensor part number values, X's, or no part numbers at all
LI49.20-N-074942
Jun 13, 2022
080000 FUEL SYSTEM, DIESEL
Complaint After installing new NOx sensors during the Approved Emission Modification (AEM), the Exhaust Aftertreatment Customer Service Measure in XENTRY/DAS displays incorrect NOx sensor part number values, X's, or no part numbers at all
2020040003
Apr 1, 2022
063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
Modification to the emission control system.
NC3COD2ND
Apr 1, 2022
063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
Modification to the emission control system.
LI01.00-N-074210
Jan 6, 2022
060000 ENGINE AND ENGINE COOLING
Complaint Oil loss from engine or visible traces of oil in the engine compartment. Cause To be determined in each possible situation Remedy Procedure for cause analysis: 1. Clean the engine if necessary. 2. Apply leak tracing powder.
LI01.00-N-074210
Jan 6, 2022
350000 EQUIPMENT
Complaint Oil loss from engine or visible traces of oil in the engine compartment. Cause To be determined in each possible situation Remedy Procedure for cause analysis: 1. Clean the engine if necessary. 2. Apply leak tracing powder.
LI00.30-N-074118
Dec 14, 2021
110000 ELECTRICAL SYSTEM
"The a??monitor status this driving cycle (PID 41)a?? can be displayed as a??disableda?? in the generic scan tool although no monitor of this group is disabled "
LI54.22-N-074063
Dec 7, 2021
110000 ELECTRICAL SYSTEM
Various complaints due to aftermarket OBDII device installed
FTL NC3DREZAHA R
Aug 5, 2021
200000 WHEELS
Replace Wheel Speed Sensors
MB NC3DREZAHA Re
Aug 5, 2021
200000 WHEELS
Replace Wheel Speed Sensors
511331
May 3, 2021
060000 ENGINE AND ENGINE COOLING
Per Mercedes-Benz: In our continuing efforts to assure the proper performance of Mercedes-Benz Sprinter vehicles and to enhance the satisfaction of our customers, MBUSA is extending the warranty of the exhaust gas temperature sensor for the
511329
May 3, 2021
010000 STEERING
Mercedes-Benz AG has determined that on certain Mercedes-Benz Sprinter vehicles, the hydraulic power steering return line hoses may detach at their connection points under certain operating conditions and may cause hydraulic fluid to leak r
Launch NCU-VSXHE
Feb 19, 2021
110000 ELECTRICAL SYSTEM
"eCall" Hermes Software Update
Initial NCU-Rear
Feb 16, 2021
046300 SERVICE BRAKES, AIR:ANTILOCK:WHEEL SPEED SENSOR
Rear Wheel Speed Sensor (RV)
Initial NCU-Rear
Feb 16, 2021
200000 WHEELS
Rear Wheel Speed Sensor (RV)
MY14-16 906 OM65
Feb 9, 2021
063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
Stop Sale for Pending Emission Modification
2017030004
Jan 14, 2021
110000 ELECTRICAL SYSTEM
Replace 3rd brake lamp, remove soft top compartment cover to access.
2017030004
Jan 14, 2021
350000 EQUIPMENT
Replace 3rd brake lamp, remove soft top compartment cover to access.
2017030004
Jan 14, 2021
356000 EQUIPMENT ADAPTIVE/MOBILITY
Replace 3rd brake lamp, remove soft top compartment cover to access.
Launch NCU - 202
Jan 7, 2021
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
Mercedes-Benz AG (?MBAG?), the manufacturer of Mercedes-Benz, has determined that on certain Model Year (?MY?) 2013-2017 B-Class, C-Class, CLA-Class, CLS-Class, E-Class, G-Class, GL-Class, GLA-Class, GLC-Class, GLE-Class, GLK-Class, GLS-Cla
Launch NCU - 202
Jan 7, 2021
118000 ELECTRICAL SYSTEM:SOFTWARE
Mercedes-Benz AG (?MBAG?), the manufacturer of Mercedes-Benz, has determined that on certain Model Year (?MY?) 2013-2017 B-Class, C-Class, CLA-Class, CLS-Class, E-Class, G-Class, GL-Class, GLA-Class, GLC-Class, GLE-Class, GLK-Class, GLS-Cla
LI82.85-P-072218
Jan 4, 2021
110000 ELECTRICAL SYSTEM
The "Commuter route" option is activated in the settings of the MBUX multimedia system (A26/17). Therefore, the navigation system automatically detects that the vehicle is on a commuter route and automatically starts route guidance without
LI82.85-P-072218
Jan 4, 2021
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
The "Commuter route" option is activated in the settings of the MBUX multimedia system (A26/17). Therefore, the navigation system automatically detects that the vehicle is on a commuter route and automatically starts route guidance without
V-RC-2020120007
Dec 18, 2020
010000 STEERING
Inspect Power Steering Hose Clamps
Initial NCU - MY
Sep 18, 2020
063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
Initial Notice - STOP SALE - Pending Emissions Modification
Initial NCU MY19
Sep 14, 2020
070000 FUEL SYSTEM, GASOLINE
Mercedes-Benz USA, LLC (?MBUSA?) has entered into an agreement with the United States Department of Justice (DOJ), the Environmental Protection Agency (EPA), the California Air Resources Board (CARB), and the California Attorney General?s O
Initial NCU MY19
Sep 14, 2020
080000 FUEL SYSTEM, DIESEL
Mercedes-Benz USA, LLC (?MBUSA?) has entered into an agreement with the United States Department of Justice (DOJ), the Environmental Protection Agency (EPA), the California Air Resources Board (CARB), and the California Attorney General?s O
LI14.20-N-071638
Aug 21, 2020
060000 ENGINE AND ENGINE COOLING
Engine power output is reduced and/or engine indicator lamp lights up, various fault codes present in area of ex- haust gas recirculation (EGR system) or in charge air system
LI46.00-N-069137
Aug 3, 2020
015200 STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS
Power Steering Hose Updated Repair Method
LI46.00-N-069137
Aug 3, 2020
070000 FUEL SYSTEM, GASOLINE
Power Steering Hose Updated Repair Method
LI91.40-N-062773
Dec 17, 2019
150000 SEAT BELTS
Seat belt does not roll up correctly
LI82.85-N-070617
Dec 4, 2019
350000 EQUIPMENT
MBUX multimedia system: Malfunction in Android Auto (Connect5)
LI82.85-N-069563
Dec 4, 2019
350000 EQUIPMENT
MBUX multimedia system: Central display goes dark temporarily (Connect5)
LI82.85-N-070620
Dec 4, 2019
350000 EQUIPMENT
SOS display illuminates - poor radio and GPS reception or no reception at all (vehicle with code E4A)
LI82.85-N-070619
Dec 3, 2019
350000 EQUIPMENT
MBUX multimedia system: Central display intermittently remains dark (NTG6)
LI82.85-N-070616
Dec 3, 2019
350000 EQUIPMENT
MBUX multimedia system: Commissioning problem - No PIN code available in VeDoc
LI82.85-N-070599
Dec 2, 2019
350000 EQUIPMENT
MBUX multimedia system: Incomplete playback of navigation announcements (NTG6)
LI82 85-N-069567
Jun 21, 2019
350000 EQUIPMENT
MBUX multimedia system: Smartphone Integration (Apple CarPlay, Android Auto) not available
LI82 85-N-069752
Jun 5, 2019
350000 EQUIPMENT
MBUX multimedia system: Navigation and/ or Satellite Radio not selectable/not available
LI32-25-N-069847
May 28, 2019
023000 SUSPENSION:MULTIPLE AXLE
Clunking/Rattle Noise from Rear Axle Area
LI31-00-N-069787
May 23, 2019
210000 TRAILER HITCHES
Information:907 Sprinter 15 Passenger Van Trailer Hitch
LI30 36-N-069739
Apr 29, 2019
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Instruction for the Removal of M20 Speed Limitation 65mph
906 MY15-17 Taka
Apr 16, 2019
141320 AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Takata Passenger-side Airbag
LI82 85-N-069567
Apr 5, 2019
353000 EQUIPMENT:ELECTRICAL
MBUX multimedia system: Smartphone Integration (Apple CarPlay, Android Auto) not available (NTG6)
Sprinter 2018111
Nov 16, 2018
350000 EQUIPMENT
Status of Parts Ordering - Sprinter
Sprinter Weekly
Aug 31, 2018
350000 EQUIPMENT
Status of Parts Ordering - Sprinter
Sprinter Weekly
Aug 17, 2018
350000 EQUIPMENT
Status of Parts Ordering - Sprinter
Sprinter Weekly
Aug 10, 2018
350000 EQUIPMENT
Status of Parts Ordering - Sprinter
LI49 00-N-067929
Jul 23, 2018
080000 FUEL SYSTEM, DIESEL
Automatic Transmission Housing Cracked: Damage Resulting From Cracked Diesel Particulate Filter Bracket
LI49 00-N-067929
Jul 23, 2018
100000 POWER TRAIN
Automatic Transmission Housing Cracked: Damage Resulting From Cracked Diesel Particulate Filter Bracket
Sprinter Weekly
Jun 29, 2018
350000 EQUIPMENT
Status of Parts Ordering - Sprinter
Sprinter Weekly
Jun 29, 2018
356000 EQUIPMENT ADAPTIVE/MOBILITY
Status of Parts Ordering - Sprinter
Sprinter Weekly
Jun 22, 2018
350000 EQUIPMENT
Status of Parts Ordering - Sprinter
Sprinter Weekly
Jun 22, 2018
356000 EQUIPMENT ADAPTIVE/MOBILITY
Status of Parts Ordering - Sprinter
Sprinter Weekly
Jun 15, 2018
350000 EQUIPMENT
Status of Parts Ordering - Sprinter
Sprinter Weekly
Jun 15, 2018
356000 EQUIPMENT ADAPTIVE/MOBILITY
Status of Parts Ordering - Sprinter
Sprinter Weekly
Jun 1, 2018
350000 EQUIPMENT
Status of Parts Ordering - Sprinter
Weekly Parts Upd
May 25, 2018
350000 EQUIPMENT
Status of Parts Ordering - Sprinter
Sprinter Weekly
May 18, 2018
350000 EQUIPMENT
Status of Parts Ordering - Sprinter
Sprinter Weekly
Mar 30, 2018
350000 EQUIPMENT
Status of Parts Ordering - Sprinter
LI47 00-N-067942
Mar 26, 2018
091130 FUEL SYSTEM, OTHER:STORAGE:TANK ASSEMBLY:PRESSURE RELIEF DEVICES
Check Engine Light Illuminated with Stored Fault Code P008700 in ME Control Unit N3/34 and or P008A00 in FSCU N118
LI47 00-N-067942
Mar 26, 2018
118000 ELECTRICAL SYSTEM:SOFTWARE
Check Engine Light Illuminated with Stored Fault Code P008700 in ME Control Unit N3/34 and or P008A00 in FSCU N118
Sprinter Weekly
Mar 23, 2018
350000 EQUIPMENT
Status of Parts Ordering - Sprinter
Sprinter Weekly
Mar 16, 2018
350000 EQUIPMENT
Status of Parts Ordering - Sprinter
Sprinter Weekly
Mar 16, 2018
356000 EQUIPMENT ADAPTIVE/MOBILITY
Status of Parts Ordering - Sprinter
Sprinter Weekly
Mar 9, 2018
350000 EQUIPMENT
Status of Parts Ordering - Sprinter
Sprinter Weekly
Mar 9, 2018
356000 EQUIPMENT ADAPTIVE/MOBILITY
Status of Parts Ordering - Sprinter
WDA-M9L5Z
Jan 26, 2018
251000 ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC)
Replacement of the Electronic Stability Program (EPS) in hydraulic unit.
WDA-M9L5Z-03
Jan 23, 2018
118000 ELECTRICAL SYSTEM:SOFTWARE
Update of software for Common Rail Direct Injection (CDI) control unit.
Sprinter Weekly
Dec 1, 2017
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Status of Parts Ordering - Sprinter
14CSA23
Oct 27, 2017
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
14CSA23 CSC Announces ?Tech Tips? ? DDCSN
Sprinter October
Oct 27, 2017
350000 EQUIPMENT
Status of Parts Ordering - Sprinter
LI33 00-N-066643
Oct 18, 2017
020000 SUSPENSION
Ball joint check on front axle
Sprinter October
Oct 13, 2017
350000 EQUIPMENT
Status of Parts Ordering - Sprinter
Sprinter October
Oct 6, 2017
350000 EQUIPMENT
Status of Parts Ordering - Sprinter
Sprinter Septemb
Sep 29, 2017
350000 EQUIPMENT
Status of Parts Ordering - Sprinter
Sprinter Septemb
Sep 22, 2017
350000 EQUIPMENT
Status of Parts Ordering - Sprinter
Sprinter August
Aug 18, 2017
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Status of Parts Ordering - Sprinter
Sprinter August
Aug 11, 2017
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Status of Parts Ordering - Sprinter
Showing 100 of 145 bulletins.
NHTSA Safety Investigations — MERCEDES-BENZ SPRINTER 2500
Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.
PE20014
Opened: Sep 21, 2020 — Closed: Mar 30, 2021
Rear Wheel Speed Sensor Failure
The Office of Defects Investigation (ODI) analyzed complaint data provided by Daimler Vans USA, LLC (Daimler) as well as complaints submitted to ODI from consumers to identify incidents related to Rear Wheel Speed Sensors (RWSS) failures. ODI's analysis identified 6,710 incidents of RWSS failure (un... Read more
MERCEDES-BENZ SPRINTER 2500 — All Years Overview
Complete safety history for the MERCEDES-BENZ SPRINTER 2500 across all model years (2007–2025).
168
Total Recalls
640
Total Complaints
1
Investigations
33
Reported Crashes
12
Reported Fires
0
Reported Deaths
MERCEDES-BENZ SPRINTER 2500 — Year by Year
Compare recalls and complaints across model years. Click any year to see full details.
| Year | Recalls | Complaints | |
|---|---|---|---|
| 2025 | 1 | 4 | View |
| 2024 | 4 | 15 | View |
| 2023 | 7 | 26 | View |
| 2022 | 7 | 55 | View |
| 2021 | 18 | 79 | View |
| 2020 | 22 | 132 | View |
| 2019 | 42 | 94 | View |
| 2018 | 9 | 22 | View |
| 2017 | 7 | 15 | View |
| 2016 | 15 | 41 | View |
| 2015 (current) | 14 | 29 | |
| 2014 | 6 | 43 | View |
| 2013 | 3 | 34 | View |
| 2012 | 2 | 11 | View |
| 2011 | 4 | 17 | View |
| 2010 | 6 | 20 | View |
| 2009 | 0 | 2 | View |
| 2007 | 1 | 1 | View |