2015 MERCEDES-BENZ SPRINTER 2500

12 recalls — 9 complaints — 112 TSBs

STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS

Defect Description

Daimler Vans USA, LLC (DVUSA) is recalling certain 2015-2020 Mercedes Benz Sprinter and Freightliner Sprinter vehicles. The hydraulic power steering return line hoses may detach at their connection points under certain operating conditions, causing hydraulic fluid to leak.

Consequence

The sudden loss of power steering assist and hydraulic steering fluid leaking onto the roadway may increase the risk of a crash.

Remedy

DVUSA will notify owners, and dealers will check the return line connections of the power steering system, correcting it as needed, free of charge. The recall began December 23, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this campaign is NV3LETULPE.

47,667 vehicles affected

Manufacturer: Daimler Vans USA, LLC

STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS

Defect Description

Consequence

The sudden loss of power steering assist and hydraulic steering fluid leaking onto the roadway may increase the risk of a crash.

Remedy

47,667 vehicles affected

Manufacturer: Daimler Vans USA, LLC

SEATS

Defect Description

Vantage Mobility International, LLC (Vantage) is recalling certain 2015-2018 Ford Transit Van, Mercedes-Benz Sprinter, and 2007 Ford F-250-based shuttle vehicles equipped with Freedman GO-3S foldaway seats. When the back seat cushion is rotated from the stowed position to the upright position, the ... Read more

Consequence

In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.

Remedy

Vantage has notified owners, instructing them to contact Freedman for a repair kit, free of charge. The recall began March 25, 2019. Owners may contact Freedman customer service at 1-800-443-4540.

12 vehicles affected

Manufacturer: Vantage Mobility International, LLC

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

Defect Description

Daimler Vans USA, LLC (DVUSA) is recalling certain 2014-2017 Freightliner Sprinter 2500 and 3500 and Mercedes-Benz Sprinter 2500 and 3500 vehicles. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or rep... Read more

Consequence

An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

Remedy

DVUSA will notify owners, and dealers will replace the front passenger air bag module, free of charge. The recall began March 15, 2019. Owners may contact DVUSA customer service at 1-877-762-8267.

88,388 vehicles affected

Manufacturer: Daimler Vans USA, LLC

AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE

Defect Description

Daimler Vans USA, LLC (DVUSA) is recalling certain 2015-2017 Freightliner Sprinter 2500 and 3500 and Mercedes-Benz Sprinter 2500 and 3500 vehicles. These vehicles are equipped with certain air bag inflators assembled as part of the driver frontal air bag modules used as original equipment or replac... Read more

Consequence

An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

Remedy

DVUSA will notify owners, and dealers will replace the front driver air bag module, free of charge. The recall is began March 15, 2019. Owners may contact DVUSA customer service at 1-877-762-8267.

71,301 vehicles affected

Manufacturer: Daimler Vans USA, LLC

EQUIPMENT

Defect Description

Midwest Automotive Designs, LLC (Midwest) is recalling certain Custom Vans and Camper Van recreational vehicles built on 2014-2017 Mercedes Benz Sprinter chassis and 2016-2017 RAM Promaster chassis. These vehicles are equipped with Kidde Plastic-Handle or Push Button 'Pindicator' fire extinguishers... Read more

Consequence

In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Remedy

Midwest will notify owners, and dealers will replace the fire extinguisher with a different brand, free of charge. The recall began on December 11, 2017. Owners may contact Kidde customer service for their replacement extinguisher at 1-855-262-3540, or online at www.kidde.com and click on "Product... Read more

550 vehicles affected

Manufacturer: Midwest Automotive Designs, LLC

AIR BAGS

Defect Description

Daimler Vans USA, LLC (DVUSA) is recalling certain 2013-2016 Mercedes-Benz Sprinter 2500 and 3500 and Freightliner Sprinter 2500 and 3500 vans. These vehicles were manufactured without a reinforcement plate and protective bracket on the air bag control unit. As a result, the air bag control unit m... Read more

Consequence

If additional air bags do not deploy as intended, the occupants are at an increased risk of injury.

Remedy

DVUSA will notify owners, and dealers will install a reinforcement plate and protective bracket around the air bag control unit, free of charge. The recall began on May 26, 2017. Owners may contact DVUSA customer service at 1-877-762-8267.

15,338 vehicles affected

Manufacturer: Daimler Vans USA, LLC

FUEL SYSTEM, DIESEL

Defect Description

Daimler Vans USA, LLC (DVUSA) is recalling certain 2015 Mercedes-Benz Sprinter 2500 and 3500 vehicles. These vehicles were manufactured without a protective plate on the front of the gas tank and a foam ring at the filler neck. As such, these vehicles may not comply with the requirements of Feder... Read more

Consequence

Without the protective plate and the foam ring installed, impacts may damage the tank resulting in a fuel leak that can increase the risk of a fire.

Remedy

DVUSA will notify owners, and dealers will replace the fuel tank, free of charge. The recall began on June 6, 2017. Owners may contact DVUSA customer service at 1-877-762-8267.

2 vehicles affected

Manufacturer: Daimler Vans USA, LLC

POWER TRAIN:DRIVELINE:DRIVESHAFT

Defect Description

Daimler Vans USA, LLC (DVUSA) is recalling certain 2015 Mercedes-Benz Sprinter 2500 and 3500 vehicles. The affected vehicles were manufactured without a driveshaft catch strap, allowing a loose driveshaft to strike the fuel tank. As such, these vehicles fail to comply with Federal Motor Vehicle Sa... Read more

Consequence

A loose driveshaft may strike and puncture the gas tank, resulting in a fuel leak, increasing the risk of a fire.

Remedy

DVUSA will notify owners, and dealers will install a driveshaft catch strap, free of charge. The recall began on April 27, 2017. Owners may contact DVUSA customer service at 1-877-762-8267.

2 vehicles affected

Manufacturer: Daimler Vans USA, LLC

STRUCTURE:BODY:ROOF AND PILLARS

Defect Description

Daimler Vans USA, LLC (DVUSA) is recalling certain model year 2015-2016 Mercedes-Benz Sprinter 2500 and 3500 vehicles manufactured May 31, 2015, to April 30, 2016, and 2015-2016 Freightliner Sprinter 2500 and 3500 vehicles manufactured May 1, 2015, to April 30, 2016. The affected vehicles are confi... Read more

Consequence

If the required crash pads are missing, it can increase the risk of injury to a front passenger seat occupant if they are unbelted.

Remedy

DVUSA will notify owners, and dealers will install the required crash-pads, free of charge. The recall began on August 11, 2016. Owners may contact DVUSA customer service at 1-877-762-8267.

3 vehicles affected

Manufacturer: Daimler Vans USA, LLC

STRUCTURE:BODY

Defect Description

Daimler Vans USA, LLC (DVUSA) is recalling certain model year 2015-2016 Mercedes Benz and Freightliner Sprinter 2500 and 3500 vehicles manufactured April 1, 2015, to October 31, 2015. The affected vehicles may have had multiple layers of paint applied, and as a result, in a crash, the windows may s... Read more

Consequence

If the windows separate from the vehicle in a crash, the occupants are at a greater risk of injury.

Remedy

DVUSA will notify owners, and dealers will remove the windows and inspect the paintwork, repainting the vehicles as necessary, free of charge. This recall began August 4, 2016. Owners may contact DVUSA customer service at 1-770-705-2070.

55 vehicles affected

Manufacturer: Daimler Vans USA, LLC

EQUIPMENT:OTHER:LABELS

Defect Description

Daimler Vans USA, LLC (DVUSA) is recalling certain model year 2015-2016 Mercedes-Benz and Freightliner Sprinter 2500 and 3500 vans manufactured April 29, 2015, to December 15, 2015. The affected vehicles have a tire pressure label that incorrectly states a higher maximum load capacity than the vehi... Read more

Consequence

The vehicle may be overloaded if loaded to the incorrect weight shown on the label, possibly resulting in axle or tire failure, increasing the risk of a crash.

Remedy

DVUSA will notify owners, and Mercedes-Benz and Freightliner dealers will replace the incorrect tire pressure label, free of charge. The recall began March 2016. Owners may contact DVUSA customer service at 1-877-762-8267.

2,278 vehicles affected

Manufacturer: Daimler Vans USA, LLC

Complaint Statistics

9 total complaints

Top Reported Components

Component	Complaints
VEHICLE SPEED CONTROL	2
STEERING	2
TIRES	1
AIR BAGS	1
UNKNOWN OR OTHER	1
PARKING BRAKE	1
SEATS	1

Incident date: Feb 9, 2024

seat that driver sits on coming apart at 7 1/2 years am only driver an is my personal van , van is not a work van dealer wants $850 plus installation . my last van had 15 yrs was in good shape and no tears . when washing my seat with warm water and cloth its coming apart looks like bad material

Incident date: Feb 28, 2023

The contact owns a 2015 Mercedes-Benz Sprinter 2500. The contact stated that while the vehicle was parked in the driveway, he noticed fluid dripping from the vehicle. The contact stated that upon inspecting the vehicle, he noticed that the power steering hose was leaking. The vehicle was not diagnos... Read more

Incident date: Oct 6, 2020

I NOTICED A RECALL FOR THE MB SPRINTER 2500 - YEAR 2015-2020 WITH A LEAKING POWER STEERING CLAMP/HOSE.(20V-663) MY VAN IS NOT INCLUDED IN THIS RECALL DESPITE BEING A 2015 MB SPRINTER 2500. I HAD THIS PART REPLACED ON MY VAN TWO WEEKS AGO. PLEASE DIG DEEPER INTO THE VANS AS THERE ARE OTHER VINS THAT... Read more

Incident date: Oct 15, 2018

ON 10/15/2018 WHILE DRIVING THE VEHICLE I BEGAN EXPERIENCING FLUCTUATIONS IN SPEED, WHAT FELT TO BE AT TIMES A SLIPPING TRANSMISSION, DIFFICULTY BREAKING, AND INEXPLICABLE WARNINGS ON MY DASH MESSAGE BOARD, AND A FEELING OF A LOSS OF CONTROL OF THE VEHICLE. I HAD THE VEHICLE TOWED FROM TUNICA, MS.... Read more

Incident date: Sep 3, 2019

TL* THE CONTACT OWNS A 2015 MERCEDES-BENZ SPRINTER 2500. WHILE PARKING ON A HILL WITH THE EMERGENCY BRAKE APPLIED, THE BRAKE FAILED AND THE VEHICLE STRUCK A CURB IN REVERSE. THERE WERE NO WARNING INDICATORS ILLUMINATED. AT A LATER DATE, WHILE DRIVING 35 MPH, THE CONTACT HEARD AN ABNORMAL NOISE AND T... Read more

Incident date: Jun 6, 2019

MY AIR CONDITIONING SYSTEM WENT OUT AT 90K IT'S A VERY COMMON PROBLEM FOR THIS VEHICLE ACCORDING TO MY MECHANIC. THE AC COMPRESSOR STOPPED WORKING CAUSING A $3000 BILL THEN TO MAKE MATTERS WORSE THE NEW ONE BROKE DOWN 1Y LATER THEN THEN 2ND ONE BROKE AFTER JUST 3 MONTHS OF BEING ISOLATED. NOW THE ... Read more

Incident date: Apr 1, 2019

TL* TAKATA RECALL. THE CONTACT OWNS A 2015 MERCEDES-BENZ SPRINTER 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 19V004000 (AIR BAGS) AND 16V077000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF OM... Read more

Incident date: Jun 15, 2017

I HAVE A MB 2015 SPRINTER PASSENGER VAN WITH 14,345 MILES. THE VEHICLE HAS KUMHO ROAD VENTURE ATP/M 245/75R16 TIRES. ON A FAMILY TRIP THIS SUMMER THE RIGHT REAR TIRE STARTED TO CAUSE A JUMPING VIBRATION. IT WAS CAUSED BY TIRE BELT SEPARATION. THIS ISSUE PLACED MY WIFE AND MY TWO 9 YEAR OLD CHILDREN ... Read more

Incident date: Dec 23, 2015

THE 2015 MERCEDES-BENZ SPRINTER CRUISE CONTROL SHOWS NO ICON WHEN ACTIVATED. THE CRUISE CONTROL, LEVER IS LOCATED CLOSE TO THE TURN SINGLE SWITCH AND HAS A SIMILAR DESIGN. MAKING IT EASY TO ACTIVATE BY MISTAKE. THE DESIGN I BELIEVE IS NOT A THE PROBLEM. BENZ HAS USED THIS LAYOUT FOR YEARS ON ALL V... Read more

NHTSA Safety Ratings — 2015 MERCEDES-BENZ SPRINTER 2500

2015 Mercedes-Benz Sprinter 2500 VAN RWD

Category	Rating
Rollover Risk	0.0%

Safety Technology

Feature	Status
Electronic Stability Control	Standard
Forward Collision Warning	No
Lane Departure Warning	No

Source: NHTSA 5-Star Safety Ratings Program. Ratings are based on crash tests conducted by the National Highway Traffic Safety Administration.

Technical Service Bulletins — 2015 MERCEDES-BENZ SPRINTER 2500

112 manufacturer communications from 73 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

Component	Bulletins
350000 EQUIPMENT	26
060000 ENGINE AND ENGINE COOLING	14
063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL	13
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL	10
080000 FUEL SYSTEM, DIESEL	6
356000 EQUIPMENT ADAPTIVE/MOBILITY	5
110000 ELECTRICAL SYSTEM	5
060000 ENGINE (PWS)	4

080000 FUEL SYSTEM, DIESEL

Complaint MIL illuminated. Fault codes for 'position sensor of crankshaft' in combination with fault codes for 'Output stage fuel injectors' are set in the CDI control unit.

060000 ENGINE AND ENGINE COOLING

Complaint Engine runs irregularly and it shakes. Indicator lamp lights up. Information: Fault codes for injectors and/or combustion misfires may be stored in the CDI control unit: a?? On engine 642 cylinder 6 is affected. a?? On engine

110000 ELECTRICAL SYSTEM

Complaint Various issues including control unit programming procedure will not complete successfully/no newer software found, communication faults, or sporadic malfunction of systems. Cause Aftermarket CAN device could be installed into

063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL

Emissions.

060000 ENGINE AND ENGINE COOLING

Problem: Vehicle fails smog test Cause In the event the Engine Control Module (CDI) detects a fault with the Water Pump Short Circuit to Battery diagnostic, Fault Code P260312 and/or P260315 may set and prevent the readiness monitor

110000 ELECTRICAL SYSTEM

060000 ENGINE AND ENGINE COOLING

Software Update - Water Pump Diagnostics

060000 ENGINE AND ENGINE COOLING

SMOG Test will not complete successfully. NOTE: Customers may come to dealership as instructed by ISP (Independent Service Provider) based on instructions from a TSB (Technical Service Bulletin). Access to the TSBs can be found via https:

080000 FUEL SYSTEM, DIESEL

063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL

2020060002

063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL

2020060003

063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL

2020060004

063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL

2020060001

060000 ENGINE AND ENGINE COOLING

2020040004

060000 ENGINE AND ENGINE COOLING

2020040003

063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL

2020060002

063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL

2020060003

063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL

2020060004

063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL

2020060001

060000 ENGINE AND ENGINE COOLING

2020040004

063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL

2020040003

060000 ENGINE AND ENGINE COOLING

Complaint After installing new NOx sensors during the Approved Emission Modification (AEM), the Exhaust Aftertreatment Customer Service Measure in XENTRY/DAS displays incorrect NOx sensor part number values, X's, or no part numbers at all

080000 FUEL SYSTEM, DIESEL

063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL

Modification to the emission control system.

063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL

Modification to the emission control system.

060000 ENGINE AND ENGINE COOLING

Complaint Oil loss from engine or visible traces of oil in the engine compartment. Cause To be determined in each possible situation Remedy Procedure for cause analysis: 1. Clean the engine if necessary. 2. Apply leak tracing powder.

350000 EQUIPMENT

110000 ELECTRICAL SYSTEM

"The a??monitor status this driving cycle (PID 41)a?? can be displayed as a??disableda?? in the generic scan tool although no monitor of this group is disabled "

110000 ELECTRICAL SYSTEM

Various complaints due to aftermarket OBDII device installed

200000 WHEELS

Replace Wheel Speed Sensors

200000 WHEELS

Replace Wheel Speed Sensors

060000 ENGINE AND ENGINE COOLING

Per Mercedes-Benz: In our continuing efforts to assure the proper performance of Mercedes-Benz Sprinter vehicles and to enhance the satisfaction of our customers, MBUSA is extending the warranty of the exhaust gas temperature sensor for the

010000 STEERING

Mercedes-Benz AG has determined that on certain Mercedes-Benz Sprinter vehicles, the hydraulic power steering return line hoses may detach at their connection points under certain operating conditions and may cause hydraulic fluid to leak r

110000 ELECTRICAL SYSTEM

Replace 3rd brake lamp, remove soft top compartment cover to access.

350000 EQUIPMENT

Replace 3rd brake lamp, remove soft top compartment cover to access.

356000 EQUIPMENT ADAPTIVE/MOBILITY

Replace 3rd brake lamp, remove soft top compartment cover to access.

353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

Mercedes-Benz AG (?MBAG?), the manufacturer of Mercedes-Benz, has determined that on certain Model Year (?MY?) 2013-2017 B-Class, C-Class, CLA-Class, CLS-Class, E-Class, G-Class, GL-Class, GLA-Class, GLC-Class, GLE-Class, GLK-Class, GLS-Cla

118000 ELECTRICAL SYSTEM:SOFTWARE

010000 STEERING

Inspect Power Steering Hose Clamps

063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL

Initial Notice - STOP SALE - Pending Emissions Modification

070000 FUEL SYSTEM, GASOLINE

Mercedes-Benz USA, LLC (?MBUSA?) has entered into an agreement with the United States Department of Justice (DOJ), the Environmental Protection Agency (EPA), the California Air Resources Board (CARB), and the California Attorney General?s O

080000 FUEL SYSTEM, DIESEL

060000 ENGINE AND ENGINE COOLING

Engine power output is reduced and/or engine indicator lamp lights up, various fault codes present in area of ex- haust gas recirculation (EGR system) or in charge air system

015200 STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS

Power Steering Hose Updated Repair Method

070000 FUEL SYSTEM, GASOLINE

Power Steering Hose Updated Repair Method

150000 SEAT BELTS

Seat belt does not roll up correctly

350000 EQUIPMENT

MBUX multimedia system: Malfunction in Android Auto (Connect5)

350000 EQUIPMENT

MBUX multimedia system: Central display goes dark temporarily (Connect5)

350000 EQUIPMENT

SOS display illuminates - poor radio and GPS reception or no reception at all (vehicle with code E4A)

350000 EQUIPMENT

MBUX multimedia system: Central display intermittently remains dark (NTG6)

350000 EQUIPMENT

MBUX multimedia system: Commissioning problem - No PIN code available in VeDoc

350000 EQUIPMENT

MBUX multimedia system: Incomplete playback of navigation announcements (NTG6)

023000 SUSPENSION:MULTIPLE AXLE

Clunking/Rattle Noise from Rear Axle Area

210000 TRAILER HITCHES

Information:907 Sprinter 15 Passenger Van Trailer Hitch

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Instruction for the Removal of M20 Speed Limitation 65mph

141320 AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

Takata Passenger-side Airbag

353000 EQUIPMENT:ELECTRICAL

MBUX multimedia system: Smartphone Integration (Apple CarPlay, Android Auto) not available (NTG6)

080000 FUEL SYSTEM, DIESEL

Automatic Transmission Housing Cracked: Damage Resulting From Cracked Diesel Particulate Filter Bracket

100000 POWER TRAIN

Automatic Transmission Housing Cracked: Damage Resulting From Cracked Diesel Particulate Filter Bracket

350000 EQUIPMENT

Status of Parts Ordering - Sprinter

356000 EQUIPMENT ADAPTIVE/MOBILITY

Status of Parts Ordering - Sprinter

350000 EQUIPMENT

Status of Parts Ordering - Sprinter

356000 EQUIPMENT ADAPTIVE/MOBILITY

Status of Parts Ordering - Sprinter

350000 EQUIPMENT

Status of Parts Ordering - Sprinter

350000 EQUIPMENT

Status of Parts Ordering - Sprinter

356000 EQUIPMENT ADAPTIVE/MOBILITY

Status of Parts Ordering - Sprinter

251000 ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC)

Replacement of the Electronic Stability Program (EPS) in hydraulic unit.

118000 ELECTRICAL SYSTEM:SOFTWARE

Update of software for Common Rail Direct Injection (CDI) control unit.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Status of Parts Ordering - Sprinter

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

14CSA23 CSC Announces ?Tech Tips? ? DDCSN

350000 EQUIPMENT

Status of Parts Ordering - Sprinter

020000 SUSPENSION

Ball joint check on front axle

350000 EQUIPMENT

Status of Parts Ordering - Sprinter

350000 EQUIPMENT

Status of Parts Ordering - Sprinter

060000 ENGINE (PWS)

Coolant / Vacuum / Temperature fault codes - Check Engine Light with DTCs P003313, P0299FA, P0299FB, P226100, P261F71, P012800, and P012809

350000 EQUIPMENT

Recall Campaign bulletin

060000 ENGINE AND ENGINE COOLING

Coolant / Vacuum / Temperature fault codes - Check Engine Light with DTCs P003313, P0299FA, P0299FB, P226100, P261F71, P012800, and P012809

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Status of Parts Ordering - Sprinter

033100 SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM

Coolant, vacuum, temperature fault codes.

980000 UNKNOWN OR OTHER

Coolant, vacuum, temperature fault codes.

350000 EQUIPMENT

Status of Parts Ordering - Sprinter

350000 EQUIPMENT

Status of Parts Ordering - Sprinter

350000 EQUIPMENT

Status of Parts Ordering - Sprinter

350000 EQUIPMENT

Status of Parts Ordering - Sprinter

350000 EQUIPMENT

Status of Parts Ordering - Sprinter

350000 EQUIPMENT

Status of Parts Ordering - Sprinter

060000 ENGINE (PWS)

Traces of oil in area of oil cooler (inner V) on engine 642

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Status of Parts Ordering - Sprinter

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Status of Parts Ordering - Sprinter

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Status of Parts Ordering - Sprinter

350000 EQUIPMENT

Status of Parts Ordering - Sprinter

105000 POWER TRAIN:DRIVELINE

Humming, droning from the drivetrain on SPRINTER 2500 with all-wheel drive (4x4)

080000 FUEL SYSTEM, DIESEL

16TS7 Reman Diesel Particulate Filter Serial Number

356000 EQUIPMENT ADAPTIVE/MOBILITY

Special Tool Return Due to Interference Issue

350000 EQUIPMENT

14TL8 TorcUP? Non-Impacting Torque Tool.

114000 ELECTRICAL SYSTEM:WIRING

14CSA22 DTNA Chassis Wiring Diagrams

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

14TL9 Special Tool Warranty Program.

063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM

Fault relating to SCR AdBlue warning strategy

354000 EQUIPMENT:MECHANICAL

14TL7 DD Platform Flywheel Housing Runout Tool W470589032100

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

14CSA21 Holiday Schedule for the Detroit Customer Support Center ?

Showing 100 of 112 bulletins.

MERCEDES-BENZ SPRINTER 2500 — All Years Overview

Complete safety history for the MERCEDES-BENZ SPRINTER 2500 across all model years (2007–2025).

340 Total Recalls

565 Total Complaints

0 Investigations

25 Reported Crashes

13 Reported Fires

0 Reported Deaths

MERCEDES-BENZ SPRINTER 2500 — Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year	Recalls	Complaints
2025	1	3	View
2024	4	12	View
2023	8	26	View
2022	18	54	View
2021	68	76	View
2020	74	131	View
2019	100	94	View
2018	10	22	View
2017	8	15	View
2016	16	41	View
2015 (current)	12	9
2014	5	18	View
2013	3	15	View
2012	2	9	View
2011	4	17	View
2010	6	20	View
2009	0	2	View
2007	1	1	View

Other MERCEDES-BENZ Models

Model	Recalls	Complaints
GLA 250	1,219	416	View
GLC 300	1,143	568	View
GLE 350	1,116	311	View
C 300	1,074	360	View
AMG GLS63	963	12	View
AMG C43	944	74	View
CLA 250	923	130	View
AMG GLC43	920	42	View