2011 MERCEDES-BENZ SPRINTER 2500
4 recalls — 17 complaints — 106 TSBs
17V479000
Jul 28, 2017
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Defect Description
Daimler Vans USA, LLC (DVUSA) is recalling certain 2010-2011 Freightliner and Mercedes Benz Sprinter 2500 and 3500 vehicles. These vehicles are equipped with certain air bag inflators assembled into the passenger frontal air bag modules used as original equipment or replacement equipment. In the e... Read more
Consequence
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Remedy
DVUSA will notify owners, and dealers will replace the front passenger side air bag, free of charge. The began on January 12, 2018. Owners may contact DVUSA customer service at 1-877-762-8267. Note: This recall partially supersedes recall 16V-379.
16V077000
Feb 10, 2016
AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
Defect Description
Daimler Vans USA, LLC (Daimler Vans) is recalling certain model year 2007-2009 Dodge Sprinter 2500 and 3500 vehicles manufactured July 1, 2006, to July 31, 2008, 2007-2014 Freightliner Sprinter 2500 and 3500 vehicles manufactured July 1, 2006, to July 1, 2014, and 2010-2014 Mercedes Benz Sprinter 25... Read more
Consequence
In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Remedy
Daimler Vans will notify the Mercedes-Benz and Freightliner owners and Fiat Chrysler will notify the Dodge owners. The respective dealers will replace the driver frontal air bag inflator, free of charge. The recall began March 31, 2017. Mercedes-Benz and Freightliner owners may contact Daimler Va... Read more
11V210000
Mar 30, 2011
SEAT BELTS
Defect Description
MERCEDES-BENZ IS RECALLING CERTAIN MODEL YEAR 2008-2011 2500 AND 3500 SPRINTER VEHICLES EQUIPPED WITH AN OPTIONAL THREE-SEAT BENCH IN THE PASSENGER COMPARTMENT. THE SEAT BENCHES IN THE SECOND SEATING ROW MAY HAVE BEEN EQUIPPED WITH SAFETY BELTS THAT DO NOT MEET THE MINIMUM REQUIREMENTS OF FEDERAL M... Read more
Consequence
IN THE EVENT OF A CRASH, THE SAFETY BELTS IN THESE VEHICLES MAY NOT PERFORM AS REQUIRED SUCH THAT A SEAT OCCUPANT MAY NOT BE PROPERLY RESTRAINED, INCREASING THE RISK OF INJURY OR DEATH IN THE EVENT OF A CRASH.
Remedy
MERCEDES-BENZ WILL INSPECT AND REPLACE ANY SEAT BELT ASSEMBLIES THAT DO NOT MEET THE REQUIREMENTS FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JULY 15, 2011. OWNERS MAY CONTACT MERCEDES-BENZ AT 843-695-5000.
10V642000
Dec 21, 2010
EQUIPMENT
Defect Description
SPRINTER IS RECALLING CERTAIN MODEL YEAR 2010-2011 FREIGHTLINER 2500 SPRINTER AND MERCEDES-BENZ SPRINTER VEHICLES EQUIPPED WITH AN EMERGENCY EXIT WINDOW. THE ADHESIVE BOND BETWEEN THE GLASS AND THE HINGE ON THE TOP OF THE WINDOW MAY LOOSEN.
Consequence
THE EMERGENCY EXIT WINDOW MAY SEPARATE FROM THE BODY AND COULD FALL INCREASING THE RISK OF INJURIES TO THE PASSENGER OR DRIVER.
Remedy
DEALERS WILL REPLACE THE EMERGENCY EXIT WINDOW IF NECESSARY FREE OF CHARGE. THE SAFETY RECALL BEGAN ON FEBRUARY 11, 2011. OWNERS MAY CONTACT SPRINTER AT 1-201-573-0600.
Complaint Statistics
17 total complaints
Top Reported Components
| Component | Complaints |
|---|---|
| AIR BAGS | 4 |
| UNKNOWN OR OTHER | 3 |
| ENGINE | 2 |
| ELECTRICAL SYSTEM | 2 |
| STRUCTURE | 2 |
| ENGINE AND ENGINE COOLING | 1 |
| WHEELS:LUGS/NUTS/BOLTS/STUDS | 1 |
| POWER TRAIN | 1 |
| FUEL/PROPULSION SYSTEM | 1 |
AIR BAGS
Sep 6, 2018
Incident date: Apr 30, 2016
TAKATA RECALL: HAVE BEEN RECEIVING RECALL NOTICES ABOUT YEARS (FIRST RECALL APRIL 2016). MADE SEVERAL APPOINTMENTS TO REPLACE, BUT THEY WERE OUT WHEN I ARRIVED. CURRENTLY I'VE HAD AN AIR BAG ON ORDER TO BE HELD IN MY NAME SINCE JUNE 2018. STILL NO SUCCESS.
AIR BAGS
Oct 12, 2017
Incident date: Oct 12, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ SPRINTER 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V077000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL... Read more
AIR BAGS
Jul 28, 2017
Incident date: Mar 19, 2017
TL* THE CONTACT OWNS A 2011 MERCEDES-BENZ SPRINTER 2500. WHILE DRIVING UNKNOWN SPEEDS, THE SRS INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (MERCEDES-BENZ OF BROOKLYN, LOCATED AT 1800 SHORE PKWY BROOKLYN, NY 11214) WHERE IT WAS DIAGNOSED THAT THE ETHER ELEMENT SENSOR NEEDED TO BE... Read more
AIR BAGS
Apr 13, 2017
Incident date: Apr 1, 2017
IT IS HAS BEEN OVER A YEAR AND WE ARE STILL WAITING FOR AN AIRBAG REPLACEMENT. THIS IS QUITE DANGEROUS AND WE BELIEVE THAT WAITING FOR MORE THAN ONE YEAR IS TOO LONG.
UNKNOWN OR OTHER
Aug 10, 2015
Incident date: Aug 10, 2015
ROOF MOUNTED A/C LEAKS WATER INSIDE THE VAN EVERY TIME IT RAINS. THIS IS MY SECOND SPRINTER WITH THIS PROBLEM, AND IT AFFECTS MY BUSINESS TREMENDOUSLY AS I OWN AN EXECUTIVE TRANSPORTATION COMPANY, NOT THE TYPE OF PROBLEM EXPECTED ON A MERCEDES
UNKNOWN OR OTHER
Jul 19, 2015
Incident date: Jul 17, 2015
MY SPRINTER IS A VERY LOW MILEAGE SPRINTER, I JUST RECENTLY PASSED THE 6,000 MILES ( IT IS A 2011 MODEL) THE CAR HAS BEEN INCORPORATED IN MY COMPANY'S FLEET. I OWN AN EXECUTIVE GROUND TRANSPORTATION COMPANY, RECENTLY ON A LOCAL TRIP TRANSPORTING SOME EXECUTIVE PASSENGERS, IT STARTED TO RAIN HEAVILY ... Read more
UNKNOWN OR OTHER
Jul 10, 2015
Incident date: May 1, 2013
AS A HIGH USE BUSINESS VEHICLE, MY MERCEDES SPRINTER 2500 WAS OUT OF WARRANTY (36K MILES) WITHIN A YEAR OF PURCHASE. JUST ABOUT A MONTH BEYOND 36K, THE ROOF MOUNTED AIR CONDITIONER BEGAN LEAKING (MORE LIKE TORRENTING) WATER UPON THE MIDDLE BENCH SEATS AFTER EVERY RAIN. THIS WATER HAS ALSO LEAKED DOW... Read more
POWER TRAIN
Feb 27, 2015
Incident date: Jun 25, 2014
WE MOVED TO HIGH ALTITUDE (6750 FT ELEVATION). FROM A STOP IT TAKES OVER THREE SECONDS FOR THE VEHICLE TO HAVE PROPER POWER TO ACCELERATE. IT WILL START TO ROLL, BUT NO REAL POWER. I HAVE TAKEN IT TO THE MERCEDES BENZ (WALTER'S MERCEDES OF RIVERSIDE, CA) DEALER THREE TIMES. THEY REFUSE TO TEST I... Read more
FUEL/PROPULSION SYSTEM
Feb 27, 2015
Incident date: Jun 25, 2014
WE MOVED TO HIGH ALTITUDE (6750 FT ELEVATION). FROM A STOP IT TAKES OVER THREE SECONDS FOR THE VEHICLE TO HAVE PROPER POWER TO ACCELERATE. IT WILL START TO ROLL, BUT NO REAL POWER. I HAVE TAKEN IT TO THE MERCEDES BENZ (WALTER'S MERCEDES OF RIVERSIDE, CA) DEALER THREE TIMES. THEY REFUSE TO TEST I... Read more
ELECTRICAL SYSTEM
Jul 22, 2014
Incident date: May 14, 2012
TL* THE CONTACT OWNS A 2011 MERCEDES-BENZ SPRINTER 2500. THE CONTACT STATED THAT THE LIGHTS ON THE DRIVER SIDE WOULD NOT ILLUMINATE WHEN ACTIVATED. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHO REPAIRED THE VEHICLE. THE CONTACT WAS UNAWARE OF THE EXACT REPAIRS MAD... Read more
ENGINE
Jul 5, 2014
Incident date: Jul 3, 2014
I HAVE AN RV BUILT ON A MERCEDES DIESEL CHASSIS. ON JULY 3 MY CHECK ENGINE LIGHT CAME ON I TOOK IT TO MERCEDES OF TAMPA FL. THEY SAID THAT IN WAS THE OXYGEN SENSOR, BUT DID NOT HAVE IT IN STOCK NOR WAS THERE ONE AVAILABLE AT ANY OF MERCEDES WAREHOUSES IN THE US. IT WOULD HAVE TO COME FROM GERMANY... Read more
STRUCTURE
Jun 18, 2014
Incident date: Jun 17, 2014
THE VEHICLE STARTED POURING WATER TO THE INTERIOR CABIN TROUGH THE ROOFTOP AIR-CONDITIONING VENT, THIS DISTRACTED MY ATTENTION AND IMPAIRED MY ABILITY TO FOCUS EXCLUSIVELY ON THE ROAD. *TR
WHEELS:LUGS/NUTS/BOLTS/STUDS
Jun 17, 2014
Incident date: May 31, 2014
TL* THE CONTACT OWNS A 2011 MERCEDES BENZ SPRINTER. THE CONTACT STATED THAT THE REAR DRIVER SIDE TIRE BLEW OUT AND AFTER INSTALLING THE SPARE TIRE THE VEHICLE FAILED TO MOVE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE TECHNICIAN INFORMED THE CONTACT THAT THE LUG NUT FOR THE REGULAR TIRE C... Read more
STRUCTURE
May 18, 2013
Incident date: May 18, 2013
PREVIOUSLY (DAYS AFTER PURCHASE) MERCEDES BENZ SPRINTER 2500 LO-TOP WITH REAR ROOF-MOUNTED HIGH POWERED A/C STARTED DRIPPING FROM THE GRILL IN THE HEADLINER DURING DRY WEATHER. ALSO, THE HEADLINER HAD A WATER SPOT. THIS WAS REPAIRED WITH A RELAY TO FIX A KNOWN VACUUM PRESSURE ISSUE WITH THE A/C. ... Read more
ENGINE AND ENGINE COOLING
May 18, 2013
Incident date: May 18, 2013
PREVIOUSLY (DAYS AFTER PURCHASE) MERCEDES BENZ SPRINTER 2500 LO-TOP WITH REAR ROOF-MOUNTED HIGH POWERED A/C STARTED DRIPPING FROM THE GRILL IN THE HEADLINER DURING DRY WEATHER. ALSO, THE HEADLINER HAD A WATER SPOT. THIS WAS REPAIRED WITH A RELAY TO FIX A KNOWN VACUUM PRESSURE ISSUE WITH THE A/C. ... Read more
ENGINE
Mar 26, 2013
Incident date: Mar 20, 2013
[XXX] IS CAR WASH STORE? IN MARCH 21, 2013, VEHICLE WARNING LAMP CAME ON AGAIN, THE INFORMATION IS :"ENGINE OIL LEVEL NOT WHEN ENG RUNNING", ON THIS DAY I ONCE PUT MY CAR TO THE [XXX], IN MARCH 26, 2013, [XXX] SEND THE CAR BACK, THEY TELL US, THE VEHICLE IS NO PROBLEM. I CHECK THE VEHICLE FOUND... Read more
ELECTRICAL SYSTEM
Mar 26, 2013
Incident date: Mar 20, 2013
[XXX] IS CAR WASH STORE? IN MARCH 21, 2013, VEHICLE WARNING LAMP CAME ON AGAIN, THE INFORMATION IS :"ENGINE OIL LEVEL NOT WHEN ENG RUNNING", ON THIS DAY I ONCE PUT MY CAR TO THE [XXX], IN MARCH 26, 2013, [XXX] SEND THE CAR BACK, THEY TELL US, THE VEHICLE IS NO PROBLEM. I CHECK THE VEHICLE FOUND... Read more
NHTSA Safety Ratings — 2011 MERCEDES-BENZ SPRINTER 2500
2011 Mercedes-Benz Sprinter 2500 VAN RWD
| Category | Rating |
|---|---|
| Rollover Risk | 0.0% |
Safety Technology
| Feature | Status |
|---|---|
| Electronic Stability Control | Standard |
| Forward Collision Warning | No |
| Lane Departure Warning | No |
Source: NHTSA 5-Star Safety Ratings Program. Ratings are based on crash tests conducted by the National Highway Traffic Safety Administration.
Technical Service Bulletins — 2011 MERCEDES-BENZ SPRINTER 2500
106 manufacturer communications from 64 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 350000 EQUIPMENT | 32 |
| 060000 ENGINE AND ENGINE COOLING | 12 |
| 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL | 10 |
| 063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL | 7 |
| 140000 AIR BAGS | 5 |
| 060000 ENGINE (PWS) | 5 |
| 356000 EQUIPMENT ADAPTIVE/MOBILITY | 4 |
| 080000 FUEL SYSTEM, DIESEL | 4 |
LI03.10-N-075843
Feb 13, 2023
060000 ENGINE AND ENGINE COOLING
Complaint Engine runs irregularly and it shakes. Indicator lamp lights up. Information: Fault codes for injectors and/or combustion misfires may be stored in the CDI control unit: a?? On engine 642 cylinder 6 is affected. a?? On engine
LI00.19-N-075749
Jan 13, 2023
110000 ELECTRICAL SYSTEM
Complaint Various issues including control unit programming procedure will not complete successfully/no newer software found, communication faults, or sporadic malfunction of systems. Cause Aftermarket CAN device could be installed into
2022120013-1
Jan 1, 2023
063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
Emissions.
2020040008
Aug 8, 2022
060000 ENGINE AND ENGINE COOLING
2020040008
2020060005
Aug 8, 2022
060000 ENGINE AND ENGINE COOLING
2020060005
2020040008
Aug 8, 2022
063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
2020040008
2020060005
Aug 8, 2022
063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
2020060005
LI49.20-N-074942
Jun 13, 2022
060000 ENGINE AND ENGINE COOLING
Complaint After installing new NOx sensors during the Approved Emission Modification (AEM), the Exhaust Aftertreatment Customer Service Measure in XENTRY/DAS displays incorrect NOx sensor part number values, X's, or no part numbers at all
LI49.20-N-074942
Jun 13, 2022
080000 FUEL SYSTEM, DIESEL
Complaint After installing new NOx sensors during the Approved Emission Modification (AEM), the Exhaust Aftertreatment Customer Service Measure in XENTRY/DAS displays incorrect NOx sensor part number values, X's, or no part numbers at all
2020040008
May 6, 2022
060000 ENGINE AND ENGINE COOLING
2020040008 Modification to the emissions control system
2020060005
May 6, 2022
060000 ENGINE AND ENGINE COOLING
2020060005 Modification to the emissions control system
NC3COD2ND
Apr 1, 2022
063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
Modification to the emission control system.
LI01.00-N-074210
Jan 6, 2022
060000 ENGINE AND ENGINE COOLING
Complaint Oil loss from engine or visible traces of oil in the engine compartment. Cause To be determined in each possible situation Remedy Procedure for cause analysis: 1. Clean the engine if necessary. 2. Apply leak tracing powder.
LI01.00-N-074210
Jan 6, 2022
350000 EQUIPMENT
Complaint Oil loss from engine or visible traces of oil in the engine compartment. Cause To be determined in each possible situation Remedy Procedure for cause analysis: 1. Clean the engine if necessary. 2. Apply leak tracing powder.
LI00.30-N-074118
Dec 14, 2021
110000 ELECTRICAL SYSTEM
"The a??monitor status this driving cycle (PID 41)a?? can be displayed as a??disableda?? in the generic scan tool although no monitor of this group is disabled "
LI54.22-N-074063
Dec 7, 2021
110000 ELECTRICAL SYSTEM
Various complaints due to aftermarket OBDII device installed
2020040008
Nov 2, 2021
063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
2020040008 Modification to the emissions control system
2020060005
Nov 2, 2021
063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
2020060005 Modification to the emissions control system
511331
May 3, 2021
060000 ENGINE AND ENGINE COOLING
Per Mercedes-Benz: In our continuing efforts to assure the proper performance of Mercedes-Benz Sprinter vehicles and to enhance the satisfaction of our customers, MBUSA is extending the warranty of the exhaust gas temperature sensor for the
V-SC-2021040017
Apr 26, 2021
350000 EQUIPMENT
EMC 2 SCN Coding
Initial NCU - MY
Sep 18, 2020
063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
Initial Notice - STOP SALE - Pending Emissions Modification
Initial NCU MY19
Sep 14, 2020
070000 FUEL SYSTEM, GASOLINE
Mercedes-Benz USA, LLC (?MBUSA?) has entered into an agreement with the United States Department of Justice (DOJ), the Environmental Protection Agency (EPA), the California Air Resources Board (CARB), and the California Attorney General?s O
Initial NCU MY19
Sep 14, 2020
080000 FUEL SYSTEM, DIESEL
Mercedes-Benz USA, LLC (?MBUSA?) has entered into an agreement with the United States Department of Justice (DOJ), the Environmental Protection Agency (EPA), the California Air Resources Board (CARB), and the California Attorney General?s O
LI14.20-N-071638
Aug 21, 2020
060000 ENGINE AND ENGINE COOLING
Engine power output is reduced and/or engine indicator lamp lights up, various fault codes present in area of ex- haust gas recirculation (EGR system) or in charge air system
LI46.00-N-069137
Aug 3, 2020
015200 STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS
Power Steering Hose Updated Repair Method
LI46.00-N-069137
Aug 3, 2020
070000 FUEL SYSTEM, GASOLINE
Power Steering Hose Updated Repair Method
LI91.40-N-062773
Dec 17, 2019
150000 SEAT BELTS
Seat belt does not roll up correctly
LI82.85-N-070617
Dec 4, 2019
350000 EQUIPMENT
MBUX multimedia system: Malfunction in Android Auto (Connect5)
LI82.85-N-069563
Dec 4, 2019
350000 EQUIPMENT
MBUX multimedia system: Central display goes dark temporarily (Connect5)
LI82.85-N-070620
Dec 4, 2019
350000 EQUIPMENT
SOS display illuminates - poor radio and GPS reception or no reception at all (vehicle with code E4A)
LI82.85-N-070619
Dec 3, 2019
350000 EQUIPMENT
MBUX multimedia system: Central display intermittently remains dark (NTG6)
LI82.85-N-070616
Dec 3, 2019
350000 EQUIPMENT
MBUX multimedia system: Commissioning problem - No PIN code available in VeDoc
LI82.85-N-070599
Dec 2, 2019
350000 EQUIPMENT
MBUX multimedia system: Incomplete playback of navigation announcements (NTG6)
LI32-25-N-069847
May 28, 2019
023000 SUSPENSION:MULTIPLE AXLE
Clunking/Rattle Noise from Rear Axle Area
LI31-00-N-069787
May 23, 2019
210000 TRAILER HITCHES
Information:907 Sprinter 15 Passenger Van Trailer Hitch
LI30 36-N-069739
Apr 29, 2019
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Instruction for the Removal of M20 Speed Limitation 65mph
LI82 85-N-069567
Apr 5, 2019
353000 EQUIPMENT:ELECTRICAL
MBUX multimedia system: Smartphone Integration (Apple CarPlay, Android Auto) not available (NTG6)
LI49 00-N-067929
Jul 23, 2018
080000 FUEL SYSTEM, DIESEL
Automatic Transmission Housing Cracked: Damage Resulting From Cracked Diesel Particulate Filter Bracket
LI49 00-N-067929
Jul 23, 2018
100000 POWER TRAIN
Automatic Transmission Housing Cracked: Damage Resulting From Cracked Diesel Particulate Filter Bracket
Sprinter Weekly
Jun 22, 2018
350000 EQUIPMENT
Status of Parts Ordering - Sprinter
Sprinter Weekly
Jun 22, 2018
356000 EQUIPMENT ADAPTIVE/MOBILITY
Status of Parts Ordering - Sprinter
Sprinter Weekly
Jun 15, 2018
350000 EQUIPMENT
Status of Parts Ordering - Sprinter
Sprinter Weekly
Jun 15, 2018
356000 EQUIPMENT ADAPTIVE/MOBILITY
Status of Parts Ordering - Sprinter
Sprinter Weekly
May 18, 2018
350000 EQUIPMENT
Status of Parts Ordering - Sprinter
Sprinter Weekly
Mar 16, 2018
350000 EQUIPMENT
Status of Parts Ordering - Sprinter
Sprinter Weekly
Mar 16, 2018
356000 EQUIPMENT ADAPTIVE/MOBILITY
Status of Parts Ordering - Sprinter
Sprinter Weekly
Dec 1, 2017
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Status of Parts Ordering - Sprinter
14CSA23
Oct 27, 2017
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
14CSA23 CSC Announces ?Tech Tips? ? DDCSN
Sprinter October
Oct 27, 2017
350000 EQUIPMENT
Status of Parts Ordering - Sprinter
LI33 00-N-066643
Oct 18, 2017
020000 SUSPENSION
Ball joint check on front axle
Sprinter Septemb
Sep 29, 2017
350000 EQUIPMENT
Status of Parts Ordering - Sprinter
Sprinter Septemb
Sep 22, 2017
350000 EQUIPMENT
Status of Parts Ordering - Sprinter
LI07 09-N-063338
Jul 11, 2017
060000 ENGINE (PWS)
Coolant / Vacuum / Temperature fault codes - Check Engine Light with DTCs P003313, P0299FA, P0299FB, P226100, P261F71, P012800, and P012809
LI07.09-N-063338
Jan 10, 2017
060000 ENGINE AND ENGINE COOLING
Coolant / Vacuum / Temperature fault codes - Check Engine Light with DTCs P003313, P0299FA, P0299FB, P226100, P261F71, P012800, and P012809
Sprinter Weekly
Jan 5, 2017
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Status of Parts Ordering - Sprinter
LI0709N0633386
Nov 7, 2016
033100 SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM
Coolant, vacuum, temperature fault codes.
LI0709N0633386
Nov 7, 2016
980000 UNKNOWN OR OTHER
Coolant, vacuum, temperature fault codes.
Sprinter Weekly
Jul 8, 2016
350000 EQUIPMENT
Status of Parts Ordering - Sprinter
Sprinter Weekly
Jul 8, 2016
350000 EQUIPMENT
Status of Parts Ordering - Sprinter
Sprinter Weekly
Jul 1, 2016
350000 EQUIPMENT
Status of Parts Ordering - Sprinter
Sprinter Weekly
Jul 1, 2016
350000 EQUIPMENT
Status of Parts Ordering - Sprinter
Sprinter Weekly
Jun 24, 2016
350000 EQUIPMENT
Status of Parts Ordering - Sprinter
Sprinter Weekly
Jun 17, 2016
350000 EQUIPMENT
Status of Parts Ordering - Sprinter
Sprinter Weekly
Jun 17, 2016
350000 EQUIPMENT
Status of Parts Ordering - Sprinter
Sprinter Weekly
Jun 10, 2016
350000 EQUIPMENT
Status of Parts Ordering - Sprinter
Sprinter Weekly
Jun 10, 2016
350000 EQUIPMENT
Status of Parts Ordering - Sprinter
Sprinter Weekly
Jun 3, 2016
350000 EQUIPMENT
Status of Parts Ordering - Sprinter
Sprinter Weekly
Jun 3, 2016
350000 EQUIPMENT
Status of Parts Ordering - Sprinter
LI18.30-N-056338
May 27, 2016
060000 ENGINE (PWS)
Traces of oil in area of oil cooler (inner V) on engine 642
Sprinter Weekly
May 27, 2016
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Status of Parts Ordering - Sprinter
Sprinter Weekly
May 20, 2016
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Status of Parts Ordering - Sprinter
Sprinter Weekly
May 13, 2016
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Status of Parts Ordering - Sprinter
Sprinter Weekly
May 6, 2016
350000 EQUIPMENT
Status of Parts Ordering - Sprinter
LI35.00-N-060958
May 2, 2016
105000 POWER TRAIN:DRIVELINE
Humming, droning from the drivetrain on SPRINTER 2500 with all-wheel drive (4x4)
2016020010
Apr 4, 2016
140000 AIR BAGS
Important safety recall information.
16TS7
Mar 28, 2016
080000 FUEL SYSTEM, DIESEL
16TS7 Reman Diesel Particulate Filter Serial Number
Airbag
Feb 26, 2016
140000 AIR BAGS
Additional information around the recent recall announcement affecting approximately 100,000 Mercedes-Benz and Freightliner vans involving Takata driver-side airbags containing SDI type inflators
PartsC
Feb 19, 2016
131000 VISIBILITY:WINDSHIELD
recall campaign announcement.
PartsC
Feb 19, 2016
140000 AIR BAGS
recall campaign announcement.
PartsC
Feb 19, 2016
350000 EQUIPMENT
recall campaign announcement.
Updates
Feb 12, 2016
140000 AIR BAGS
Additional information around the recent recall announcement affecting approximately 100,000 Mercedes-Benz and Freightliner vans involving Takata driver-side airbags containing SDI type inflators
Update
Feb 11, 2016
140000 AIR BAGS
Takata airbag recall campaign announcement
V-B-58.20-04
Mar 6, 2015
356000 EQUIPMENT ADAPTIVE/MOBILITY
Special Tool Return Due to Interference Issue
14TL8
Oct 31, 2014
350000 EQUIPMENT
14TL8 TorcUP? Non-Impacting Torque Tool.
14CSA22
Oct 24, 2014
114000 ELECTRICAL SYSTEM:WIRING
14CSA22 DTNA Chassis Wiring Diagrams
14TL9
Oct 23, 2014
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
14TL9 Special Tool Warranty Program.
LI14.40-N-060049
Oct 20, 2014
063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
Fault relating to SCR AdBlue warning strategy
14TL7
Oct 15, 2014
354000 EQUIPMENT:MECHANICAL
14TL7 DD Platform Flywheel Housing Runout Tool W470589032100
14CSA21
Oct 14, 2014
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
14CSA21 Holiday Schedule for the Detroit Customer Support Center ?
LI68.30-N-059117
Oct 13, 2014
162900 STRUCTURE:BODY:ROOF AND PILLARS
Cover of storage slot at front under roof liner (FF8) not fitting.
LI68.30-N-059117
Oct 13, 2014
350000 EQUIPMENT
Cover of storage slot at front under roof liner (FF8) not fitting.
14CSA20
Oct 10, 2014
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
14CSA20 EGR Valve Actuator Kit P/N E23539699
LI07.04-N-056999
Oct 6, 2014
060000 ENGINE (PWS)
Engine power insufficient, engine diagnosis indicator lamp lights up and differential pressure sensor fault codes current and/or stored in CDI control unit
LI54.21-N-059919
Oct 6, 2014
116000 ELECTRICAL SYSTEM:IGNITION
Remote engine start via external starter switch sporadically not possible, fault code B150B
sb2080
Oct 1, 2014
062100 ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY
sb2080 Australian CST M1400 Isolated Radiator Retrofit
14TL2
Jul 29, 2014
060000 ENGINE (PWS)
14TL2 DD Platform Engine Stand Adapter W060589023100
14TL5
Jul 29, 2014
350000 EQUIPMENT
14TL5 ABS Power Line Carrier Converter Available Through PDC
14TS19
Jul 24, 2014
090000 FUEL SYSTEM, OTHER
14TS19 DD Platform High Pressure Fuel Lines
LI14.40-N-058284
Feb 7, 2014
060000 ENGINE AND ENGINE COOLING
AdBlue line leaking
SC-2012120002
Sep 1, 2013
063130 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)
MERCEDES: THE ENGINE CONTROL MODULE (ECM) MAY FAIL FROM FEEDBACK SIGNAL TO VALVE DUE TO HUMIDITY ENTERING EXHAUST GAS RECIRCULATION (EGR) VALVE, CAUSING AN ELECTRICAL SHORT CIRCUIT AND SOFTWARE NEEDS UPDATING. MODEL 2010-2011 906.
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MERCEDES-BENZ SPRINTER 2500 — All Years Overview
Complete safety history for the MERCEDES-BENZ SPRINTER 2500 across all model years (2007–2025).
340
Total Recalls
565
Total Complaints
0
Investigations
25
Reported Crashes
13
Reported Fires
0
Reported Deaths
MERCEDES-BENZ SPRINTER 2500 — Year by Year
Compare recalls and complaints across model years. Click any year to see full details.
| Year | Recalls | Complaints | |
|---|---|---|---|
| 2025 | 1 | 3 | View |
| 2024 | 4 | 12 | View |
| 2023 | 8 | 26 | View |
| 2022 | 18 | 54 | View |
| 2021 | 68 | 76 | View |
| 2020 | 74 | 131 | View |
| 2019 | 100 | 94 | View |
| 2018 | 10 | 22 | View |
| 2017 | 8 | 15 | View |
| 2016 | 16 | 41 | View |
| 2015 | 12 | 9 | View |
| 2014 | 5 | 18 | View |
| 2013 | 3 | 15 | View |
| 2012 | 2 | 9 | View |
| 2011 (current) | 4 | 17 | |
| 2010 | 6 | 20 | View |
| 2009 | 0 | 2 | View |
| 2007 | 1 | 1 | View |